وظائف مدير منطقة - الرباط المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role. </p><br><br> <br> <br> Job : <p>The Manager (the 2nd assistant) is responsible for the good management of the restaurant. They constantly ensure quality, service, cleanliness during their shift, and the safety of the restaurant's property and employees.</p><br><br><p><strong>Main Activities</strong></p><br><br><ul><li>Ensure that all staff prioritize customer satisfaction, respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Manage the opening and/or closing of the restaurant;</li><li>Manage stock and supplies;</li><li>Schedule team members' hours and non-productive tasks;</li><li>Evaluate team members' performance;</li><li>Manage the team members' training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul><p><strong>Professional Development</strong></p><br><br><p>If they have the potential in terms of behavioral, managerial, and operational skills, they can be promoted to the position of 1st assistant after meeting the criteria for the nomination committee and potentially obtaining the position of restaurant director once their skills are confirmed.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Performance et support</p><br><br><p>Achats - Achat produit et services</p><br><br><p>Acheteur Tactical H/F F/H</p><br><br><p>CDI</p><br><br><p>Employé administratif</p><br><br><p>Temps complet</p><br><br><p>Rattaché(e) au Manager des Achats Tactiques, l'acheteur travaille en collaboration avec les acheteurs locaux afin de garantir la bonne application et l'atteinte des objectifs du processus Achats<br>Missions :<br>Se concentre sur les opérations quotidiennes, le traitement des expressions de besoins qui lui sont attribuées, en garantissant l'exécution des commandes, et la gestion des relations à court terme avec les fournisseurs<br>Vise à assurer la disponibilité des produits et services nécessaires, à respecter les délais et à gérer les stocks de manière efficace<br>Gère les relations avec les fournisseurs, résout les litiges et s'assure du respect des termes contractuels<br>Impliqué dans des négociations plus opérationnelles et à court terme<br>Recherche, évalue et sélectionne les fournisseurs potentiels, lance des appels d'offres et négocie les conditions d'achat simples<br>Se concentre sur l'analyse des besoins immédiats et la gestion des commandes en cours<br>Identifie et qualifie les besoins ponctuels en collaboration avec les départements internes.</p><br><br><p>Déplacements occasionnels aux sites Safran au Maroc</p><br><br><p>Maitrise d'Excel<br>- Connaissance en programmation<br>- Sens du Reporting et des priorités<br>- Connaissance des méthodes et techniques d'amélioration continue<br>- Pédagogue, ouvert, réactif &amp; orienté solution <br>- Méthodique, rigoureux<br>- Sens du service, bon relationnel<br>- Esprit d'analyse &amp; gestion du stress<br>- Techniques de négociation<br>- Gestion des fournisseurs</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Office/Unit/Project Description&nbsp;&nbsp;</b>&nbsp;</p><br> <br> <p>Morocco has been actively promoting green growth and green jobs through various initiatives and partnerships, with a specific emphasis on engaging youth and Small and Medium Enterprises (SMEs). The government has set ambitious targets for renewable energy and implemented policies to support sustainable development, such as the National Energy Transition Strategy which aims to increase the share of renewable energy, improve energy efficiency, and promote sustainable transportation.</p><br> <br> <p>The United Nations Development Programme (UNDP) in Morocco is playing a crucial role in supporting the country's green transition. The UNDP is working closely with SMEs and youth-led solutions to provide them with the necessary financial and technical support to participate in the green economy. These efforts are aimed at accelerating Morocco's progress in promoting sustainable development, creating green jobs, and supporting the growth of SMEs, while also addressing the challenges of climate change and empowering young people to take an active role in the green growth process.</p><br> <br> <p>The Green Growth and Jobs Accelerator (GGJA) is one out of three projects under the Danish-Arab Partnership Programme’s (DAPP) which is funded and managed by the Danish Ministry of Foreign Affairs. The GGJA is part of DAPP’s programme for Youth Employment and Entrepreneurship. UNDP has been implementing the GGJA which sits regionally as part of the UNDP Regional Bureau for Arab States’ Regional Youth Project Portfolio.</p><br> <br> <p>GGJA is implemented in Egypt, Jordan, Morocco, and Tunisia building on UNDP’s work and experience with implementing the SDG Accelerator for SMEs methodology which directly supports sustainable business development and commercial green growth in SMEs. The SDG Accelerator is a part of UNDP’s service offer UNDP Impact Venture Accelerators (IVA). The IVA is a practical approach to help businesses focus on delivering products/services, business models and business plans which contribute to the SDGs.&nbsp;</p><br> <br> <p>The objective of the Green Growth and Jobs Accelerator is to support established entrepreneurs and SMEs, of which a proportion will be youth-led, to accelerate green growth in their businesses and through this, support the local transition to a green and sustainable economy, and enable green jobs for youth.&nbsp;</p><br> <br> <p>Each year, in each of the four countries in mention, two 5-months Accelerators are implemented, and each Accelerator includes a cohort of up to 25 carefully recruited SMEs. Each company in the Accelerator develops one or more business plans for green growth also integrating relevant ways for the company to create jobs for youth, either as a result of the implementation of the business plan, as means to realize the business plan, or preferably both.&nbsp;</p><br> <br> <p>The United Nations Development Programme (UNDP) has launched the Green Growth and Jobs Accelerator in Morocco as part of its efforts to promote sustainable and inclusive development. The Accelerator offers the opportunity to small and medium-sized enterprises to integrate sustainability into their business models, thereby advancing green growth, job creation, and innovation in line with national priorities and the Sustainable Development Goals.</p><br> <br> <p>By the end of 2027, the programme is expected to engage up to two hundred Moroccan enterprises, providing targeted support through coaching, digital training, and facilitated access to investment opportunities. The initiative aims to generate one thousand direct jobs and an additional two thousand five hundred indirect jobs, with a particular emphasis on supporting youth-led businesses and enhancing the participation of women in green economic growth.</p><br> <br> <p>By focusing on strategic sectors such as sustainable agriculture, renewable energy, circular economy, and digital innovation, the Green Growth and Jobs Accelerator seek to contribute to the Morocco’s transition toward a low-carbon, climate-resilient economy. The initiative aims to strengthening the resilience and competitiveness of enterprises, expanding opportunities for decent work, and positioning Morocco as a regional leader in green and inclusive development.</p><br> <br> <p>Under the overall management and guidance of the UNDP Morocco Country Office, and in coordination with the UNDP Arab States Bureau’s Regional Youth Project Portfolio, the Accelerators will be implemented at the country level. The Morocco Country Office will provide strategic oversight, ensuring coherence with national priorities and alignment with UNDP’s global and regional frameworks.</p><br> <br> <p>Implementation will draw on the longstanding networks of the participating Country Offices, engaging relevant stakeholders across sectors, particularly small and medium-sized enterprises. Activities will be carried out in close collaboration with a regional management consulting firm, which supports the implementation process and provides strategic business development consulting on green growth and sustainable business instruments. This consultation includes, for example, advisory services on the development of business plans for new environmentally friendly products and services, the introduction of greener production or operational processes, and the integration of selected standards that can enable enterprises to access new markets.</p><br> <br> <p>Under the direct supervision of Democratic Governance Team Leader in the Moroccan Country office, the GGJA Project Coordinator is expected to perform the following responsibilities and duties:</p><br> <br> <p>The Project Coordinator will be responsible for the overall management of the Green Growth and Jobs Accelerator at the country level, ensuring effective delivery, strong private sector engagement, and alignment with national and regional priorities.&nbsp;</p><br> <br> <p><b>Scope of Work</b></p><br> <br> <p><b>1.Coordinate effective project planning and implementation.&nbsp;</b></p><br> <br> <ul> <li>Follow up the implementation of activities and financial management of the project, including the monitoring of SME cohorts and, where relevant, visits to enterprise premises to assess progress and results.&nbsp;</li> </ul> <br> <ul> <li>Coordinate the work of the implementing partner, ensuring that contractual outputs are delivered on time, at high quality, and with a tangible contribution to SME growth and green innovation.</li> </ul> <br> <ul> <li>Support engagement with the private sector stakeholders involved in project implementation.&nbsp;</li> </ul> <br> <ul> <li>Maintain operational dialogue with business associations, accelerators, innovation hubs, and financial actors relevant to SME support activities.</li> </ul> <br> <ul> <li>Maintain regular dialogue with public institutions at both local and national levels, as well as with academia and research networks, to ensure that enterprise support is connected to relevant policy frameworks and institutional ecosystems.</li> </ul> <br> <ul> <li>Ensure day to day coordination among partners and stakeholders, harmonizing approaches and securing synergies with other DAPP initiatives in the country and region, under the guidance of UNDP Morocco Country Office and the Regional Bureau for Arab States’ Regional Youth Portfolio.</li> </ul> <br> <br> <ul> <li>Ensure structured technical reporting and documentation of activities, including collecting data, monitoring results, and capturing innovations emerging from SME engagement.</li> </ul> <br> <ul> <li>Contribute to the preparation of cases and success stories for communication purposes, highlighting the impact of the project for both local and regional audiences.&nbsp;</li> </ul> <br> <p><b>2.Ensure effective implementation of SMEs Accelerators</b>&nbsp;</p><br> <br> <ul> <li>Ensure implementation of two five -month Accelerators per year in in close collaboration with the implementing partners.&nbsp;</li> </ul> <br> <ul> <li>Support recruitment of SMEs to accelerators through own channels and partners networks, with guidance from UNDP.&nbsp;</li> </ul> <br> <ul> <li>Take part in in all meetings related to the project and coordination meetings with Regional Bureau for Arab States and the implementing partners.&nbsp;</li> </ul> <br> <ul> <li>Participate in fortnightly learning sessions focusing on SME progress, methodology/tools application and other items relevant to the project.&nbsp;&nbsp;</li> </ul> <br> <ul> <li>Support delivery of joint sessions for SMEs including Joint Kick-off workshop, Impact Measurement and Management (IMM) workshop and Showcase.&nbsp;</li> </ul> <br> <ul> <li>Ensure systematic capture of SME results in line with results framework.&nbsp;</li> </ul> <br> <ul> <li>Support coordination with youth that are part of Youth4Sustainability and their engagement in the accelerators and support to SMEs, with the support of the Youth Development Delegate .&nbsp;&nbsp;</li> </ul> <br> <p><b>3.Ensure effective implementation of SME Finance outcome&nbsp;</b> &nbsp;</p><br> <br> <ul> <li>Conduct mapping of sustainable finance and risk finance providers relevant to participating SMEs.&nbsp;&nbsp;</li> </ul> <br> <ul> <li>Support matchmaking SMEs with potential investors or finance providers.&nbsp;</li> </ul> <br> <ul> <li>Document progress of dialogues between SMEs and finance actors, in collaboration with the implementing partner.&nbsp;<br> &nbsp;</li> </ul> <br> <p><b>4.Ensure effective implementation of Learning Modality&nbsp;</b>&nbsp;</p><br> <br> <br> <ul> <li>Support integration of learning materials into relevant stakeholder channels and platforms. Participate in technical design sessions and provide input relevant to the local context.&nbsp;&nbsp;</li> </ul> <br> <ul> <li>Facilitate coordination with business schools, universities, innovation hubs, accelerators, and incubators for outreach and dissemination of learning materials. Support onboarding of SME alumni to the Green Growth Community. Support use of the Regional Youth Project Platform (NextGen Youth Platform) for knowledge sharing, asset upload, and SME–youth connections.&nbsp;</li> </ul> <br> <p><b>5.Facilitate knowledge and capacity building, knowledge sharing&nbsp;</b>&nbsp;</p><br> <br> <ul> <li>Organize training, workshops, and capacity building activities in a consultative manner, involving technical experts and stakeholders that may include the government, private sector, NGOs, donors, and/or academia.&nbsp;&nbsp;</li> </ul> <br> <ul> <li>Identify, synthesize and document best practices and lessons learned that are generated from the project and implementing partners.&nbsp;</li> </ul> <br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.&nbsp;</p><br> <br> <p><b>Institutional Arrangement</b>&nbsp;</p><br> <br> <p>In this context, the Project Manager (PM) will work under the guidance and supervision of the Democratic Governance Programme Analyst and in close collaboration with team members.&nbsp;</p><br> <br> <p><b>Competencies</b>&nbsp;</p><br> <br> <p><b>Core</b>&nbsp;</p><br> <br> <br> <br> <p><b>Achieve Results:</b>&nbsp;</p><br> <br> <br> <p>​​LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline​&nbsp;</p><br> <br> <br> <br> <p><b>Think Innovatively:</b>&nbsp;</p><br> <br> <br> <p>​​LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements ​&nbsp;</p><br> <br> <br> <br> <p><b>Learn Continuously:</b>&nbsp;</p><br> <br> <br> <p>​​LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback​&nbsp;</p><br> <br> <br> <br> <p><b>Adapt with Agility:</b>&nbsp;</p><br> <br> <br> <p>​​LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible ​&nbsp;</p><br> <br> <br> <br> <p><b>Act with Determination:&nbsp;</b>&nbsp;</p><br> <br> <br> <p>​​LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident​&nbsp;</p><br> <br> <br> <br> <p><b>Engage and Partner:</b>&nbsp;</p><br> <br> <br> <p>​​LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships​&nbsp;</p><br> <br> <br> <br> <p><b>Enable Diversity and Inclusion:</b>&nbsp;</p><br> <br> <br> <p>​​LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination ​&nbsp;</p><br> <br> <br> <br> <p><i><b>Cross-Functional &amp; Technical competencies&nbsp;</b></i>&nbsp;</p><br> <br> <p><i><b>Thematic Area</b></i>&nbsp;</p><br> <br> <br> <p><i><b>Name</b></i>&nbsp;</p><br> <br> <br> <p><i><b>Definition</b></i>&nbsp;</p><br> <br> <br> <br> <p>Partnership management&nbsp;&nbsp;</p><br> <br> <br> <p>Emerging partnerships&nbsp;</p><br> <br> <br> <p>Ability to engage with emerging partners, develop and manage a strategy and develop approaches to developing and managing these new strategic partnerships.&nbsp;</p><br> <br> <br> <br> <p>Business Direction and Strategy&nbsp;</p><br> <br> <br> <p>Effective Decision Making&nbsp;</p><br> <br> <br> <p>Take decisions in a timely and efficient manner in line with one's authority, area of expertise and resources and take into consideration potential wider implications.&nbsp;&nbsp;</p><br> <br> <br> <br> <p>Business Direction and Strategy&nbsp;</p><br> <br> <br> <p>Systems Thinking&nbsp;</p><br> <br> <br> <p>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system&nbsp;&nbsp;</p><br> <br> <br> <br> <p>&nbsp;Digital&nbsp;&nbsp;</p><br> <br> <br> <p>&nbsp;Digital business analysis&nbsp;</p><br> <br> <br> <p>&nbsp;Ability to support digital business&nbsp;</p><br> <br> <p>processes across a range of digital&nbsp;</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>Join Yazaki. Connect to the future.&nbsp;</b></p><br> <p><b>Country</b>:&nbsp;Morocco (MA)&nbsp;<br> <b>City</b>:&nbsp;Kenitra<br> <b>Worksite / Location</b>:&nbsp;Kenitra Plant 1&nbsp;</p><br> <p><b>Job Function</b>:&nbsp;EDS_Manufacturing (Technical Dep)&nbsp;<br> <b>Job Discipline</b>:&nbsp;&nbsp;<br> <b>Job Family</b>:&nbsp;Technical Services (PL)</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a&nbsp;Maintenance Technician L2 in our plant in [[location]].</p><br> Area of responsibility Detailed description of main activities <br> P2-P3 Area Observe, listen, touch, smell: all the senses of a maintenance technician must be alert to anticipate malfunctions.<br>Analyze, diagnose the causes, and find solutions to malfunctions.<br>Independently perform all preventive maintenance actions aimed at preventing failures and all corrective maintenance actions to restore initial operation.<br>Modify or improve the reliability of equipment to facilitate maintenance operations or enhance its performance.<br>Ensure that production processes operate flawlessly.<br>Write reports related to interventions.<br>Productivity gains through improvement actions to increase the availability, reliability, or maintainability of equipment. <br> P2-P3 Area /• Ensure the respect of the QMS expectations&nbsp; (IATF 16949), the applications of procedures YEL/YMK, the applications of all work standards and rules related to the EHS&nbsp; (ISO 14001 &amp; OHSAS 18001) and the&nbsp; 5S.<br>/• Ensure the respect of the customer specifications (CSR) <br> <p>At Yazaki, we are&nbsp;committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.&nbsp;</p><br> <p>We are looking forward to receiving&nbsp;your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!&nbsp;</p><br> <p>Ps. Didn't find&nbsp;what you are looking for?<br> Take a look at our&nbsp;careers page! Be careful though, you might find your next dream job.&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts. </p><br><br> <br> Job : <p>The agency group manager supports the implementation and development of the organization's activity within their agency group's perimeter. They act under the responsibility of the Regional Director.</p><br><br><p>To this end, they assume the following missions:</p><br><br><p>1. Participate in the development of the strategy and its translation into action plans, and ensure their implementation.<br>2. Ensure the development of Financial Activities, according to the established objectives.<br>3. Ensure the preservation and development of the organization's assets.<br>4. Develop and preserve the Brand within their perimeter.<br>5. Ensure optimal and sustainable management of the resources of their agency group.<br>6. Ensure compliance with current procedures and processes.<br>7. Act as a link between their agency group and the regional management.</p><br><br> <br> Required profile : <p>- Master's degree or equivalent in Financial Management, Economics, or Business;</p><br><br><p>- 5 years of professional experience in the banking sector, including 2 years of successful experience in agency management;</p><br><br><p>- You have strong skills in team management and leadership;</p><br><br><p>- You are dynamic and rigorous;</p><br><br><p>- You have excellent interpersonal and communication skills, both written and oral.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <p>As part of strengthening our internal control system, we are recruiting an Internal Control Manager to ensure the security, compliance, and reliability of our processes.<br>Responsibilities:</p><br><br><p>• Execute the internal control plan within the Business Units and carry out field controls<br>• Document first- and second-line controls, report discrepancies, and contribute to reporting<br>• Monitor internal control indicators<br>• Ensure the application of procedures and support operational teams<br>• Participate in control campaigns and BU operational committees<br>&nbsp;</p><br><br> <br> Required profile : <p>Profile:</p><br><br><p>• Master's degree (Bac+5) in Finance, Audit, Management Control, Risk Management, or equivalent<br>• At least 5 years of experience in internal control, audit, or operational control (Experience in retail or the agri-food/fast-moving consumer goods sector is highly desirable)<br>• Good knowledge of operational and financial processes<br>• Rigor, organization, and attention to detail<br>• Good interpersonal skills and strong communication abilities<br>• Proficiency in office software tools</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Business Unit Manager, you will implement all business management operations for <strong>High Voltage/Extra High Voltage line projects</strong>, at the <strong>technical</strong>, <strong>administrative</strong>, <strong>financial, and commercial</strong> levels, in order to achieve and optimize their profitability while ensuring the safety of your teams.<br><strong>YOUR FUTURE MISSIONS WITH US:</strong></p><br><br><ul><li><strong>Manage High Voltage/Extra High Voltage line projects from A to Z</strong> in technical, legal, and economic aspects;</li><li>Technical response to specifications;</li><li>Preparation of cost estimates, quotes, and client presentations;</li><li>Commercial negotiation;</li><li>Organization, monitoring, and reporting of construction sites;</li><li>Ensure compliance with health and safety regulations on construction sites;</li><li>Lead kickoff meetings, project follow-up committees (CSP), and lessons learned reviews (REX);</li><li>Financial management of projects...;</li><li>Manage teams and technical resources in compliance with <strong>Safety, Quality, and Environment</strong> regulations;</li><li>Manage relationships with subcontractors and suppliers;</li><li>Develop your commercial activity and build client loyalty;</li><li>Contribute to the company's performance;</li><li>Stay updated on technological advancements.</li></ul> <br> <br> Required profile : <p><strong>YOUR ASSETS:</strong></p><br><br><ul><li>You hold a higher education degree (Bac + 5 level) and have solid experience (at least 5 years) in the industrial/services sector in Electricity, Electro-mechanics, and/or Energy fields.</li><li>Your field experience, interpersonal and organizational skills, as well as your commercial acumen, will be the assets that allow you to successfully carry out your missions.</li></ul><p><strong>WHY JOIN US?</strong><br>Joining us means guaranteeing your integration into a large group within a human-sized company!<br>You will feel at home here, so join us!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><b>HEOMI&nbsp;</b>is characterized by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. The company also integrates a more moderate <strong>innovation component</strong>, encouraging initiative and adaptability. Finally, a less dominant <strong>organizational dimension</strong> provides a structuring framework to support efficiency. </p><br><br> <br> Job : <p>As part of our development, we are looking for an HR Officer to join our team.</p><br><br><p>Reporting to the HR Manager, you will be involved in all recruitment and human resources management tasks.</p><br><br><p><u><strong>Recruitment</strong></u></p><br><br><ul><li>Write and publish job offers.</li><li>Deploy multi-channel sourcing campaigns (job boards, social networks, employee referrals, etc.).</li><li>Conduct telephone and in-person interviews.</li><li>Ensure follow-up of the recruitment process, from pre-selection to onboarding.</li><li>Update dashboards and HR tracking tools.</li><li>Propose and implement action plans to optimize recruitment processes.</li></ul><p><u><strong>HR Management</strong></u></p><br><br><ul><li>Manage and follow disciplinary procedures (warnings, suspensions, summons, etc.).</li><li>Oversee internal training.</li><li>Participate in the development and promotion of the employer brand.</li><li>Contribute to the continuous improvement of HR processes and practices.</li></ul> <br> Required profile : <p>- Bachelor's or Master's degree (Bac+3/5) in Human Resources or equivalent<br>- Proven experience in recruitment and HR management<br>- Proficiency in multi-channel sourcing techniques<br>- Good analytical skills and results-oriented<br>- Rigor, organization, and excellent interpersonal skills<br>- Ability to manage multiple recruitments simultaneously</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Business Development Associate Manager (German Speaker)<br><br><b>Job Description:</b><p><b><span>About US:</span></b></p><br><br><p><b><span>Arrow Enterprise Computing Solutions</span></b><span>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</span></p><br><br><p><span>As part of its growth, <b>ARROW BSC</b> is strengthening its teams and is looking for a <b>Team Leader inside sales (German speaker)</b>,</span></p><br><br><br><p><b><span>What you will be doing at ARROW:</span></b></p><br><br><br><ul><li><p><span>Provide clear direction and guidance to team members,</span></p><br><br></li><li><p><span>Identify and address team member training needs,</span></p><br><br></li><li><p><span>Facilitate open and effective communication within the team,</span></p><br><br></li><li><p><span>Collaborate with team members to find creative solutions to challenges,</span></p><br><br></li><li><p><span>Allocate resources effectively to optimize project outcomes,</span></p><br><br></li><li><p><span>Report regularly on team progress and key performance indicators.</span></p><br><br></li></ul><br><p><b><span>Who are we looking for?</span></b></p><br><br><ul><li><p>Proven experience in a leadership or supervisory role,</p><br><br></li><li><p>Strong interpersonal and communication skills,</p><br><br></li><li><p>Ability to motivate and engage team members,</p><br><br></li><li><p>Excellent problem-solving and decision-making abilities.</p><br><br></li></ul><p><b><span>What is in it for you?</span></b></p><br><br><ul><li><p>Full Permanent contract,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p>#LI-EK2</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Financial Control and Reporting Manager, you will ensure the management and reliability of supplier operations, in compliance with internal procedures and current accounting and tax standards.</p><br><br><p><strong>You will specifically be involved in:</strong></p><br><br><ul><li>Supplier accounting: recording, allocation, and tracking of local and foreign supplier invoices.</li><li>Payment tracking: checking due dates, monitoring payments and disbursements.</li><li>General accounting: entering accounting entries and reconciling bank transactions.</li><li>VAT: tracking deductible VAT accounts, identifying discrepancies, and making corrections.</li><li>Closures: participating in monthly closing and meeting closing deadlines.</li><li>Account monitoring: preparing periodic statements and verifying the reliability of accounting information.</li><li>Control &amp; compliance: filing, archiving, and traceability of accounting documents.</li><li>Continuous improvement: contributing to the improvement of procedures and the optimization of accounting processes.</li><li>External relations: liaising with suppliers, banks, accountants, auditors, and government agencies.<br>&nbsp;</li></ul> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><ul><li>Associate's or Bachelor's degree (Bac+2/3) in Accounting, Management, or Finance.</li><li>Proven experience (Min. 3 years) in a similar role, ideally in supplier accounting.</li><li>Good command of the fundamentals of general, supplier, and tax accounting.</li><li>Good knowledge of accounting and tax procedures and standards.</li><li>Rigor, organization, and a strong sense of control.</li><li>Ability to meet closing deadlines and ensure the reliability of accounting information.</li><li>Good interpersonal skills and ability to work with various stakeholders.</li></ul><p>Location &amp; availability</p><br><br><p><strong>Position based in Benslimane - Transport Provided</strong></p><br><br><p>Urgent recruitment - quick availability desired.</p><br><br><p>This position is primarily for candidates residing in or near Benslimane.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> <br> Job : <p><strong>• Support / Service Operations:</strong></p><br><br><ul><li>Analysis and treatment of incidents/anomalies reported by application users or client complaints.</li><li>Preparation, execution, and monitoring of service operations (database queries, mass updates, etc.) such as analysis and processing of erroneous orders, database operations.</li><li>Collaboration with the operator (environment manager) for the treatment of production incidents.</li><li>Participation in skill development and transfer of activities to support levels N1 (N1 being the first level of anomaly reception) and N2.</li></ul><p><strong>• Maintenance:</strong></p><br><br><ul><li>Maintenance management: prioritization of fixes in collaboration with IT project owners (MOE/MOA).</li><li>Tracking production bugs and reporting them to projects for correction.</li><li>Monitoring production deployments.</li></ul><p><strong>• Quality Improvement / Reporting:</strong></p><br><br><ul><li>Analysis of recurring incidents and proposal of solutions: writing Change Requests (CR) - Identification of problems.</li><li>Leading progress meetings for error resolution.</li><li>Contribution to meetings for Analysis and Improvement of the quality of applications within your scope.</li><li>Development of improvement proposals regarding data, flows, or recurring operations using complementary or integrated software.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join our dynamic network in the <b>Insurance / Brokerage</b> sector as an <b>INSURANCE AGENCY MANAGER</b>. This is a unique opportunity to take the lead of a thriving agency in <b>RABAT</b> and drive its development.</p><br><br><p>Your main mission will be to ensure the <b>profitable growth</b> of the agency while providing <b>excellent customer service</b>. This will involve building and maintaining a high-performing team, optimizing the sales strategy, and proudly representing our brand.</p><br><br><p>Your responsibilities will include the operational and financial management of the agency, developing the client portfolio, managing and training sales teams, implementing company policies, and monitoring performance indicators.</p><br><br><ul><li>Define and deploy the agency's sales strategy.</li><li>Lead and motivate teams to achieve set goals.</li><li>Conduct competitive analysis and identify new market opportunities.</li><li>Ensure the quality of customer service and policyholder satisfaction.</li><li>Manage the agency's budget and optimize costs.</li></ul> <br> <br> Required profile : <p>A <b>Bachelor's degree (Bac +3)</b> is required for this position, ideally with a specialization in <b>Insurance professions</b>.</p><br><br><p>A minimum of <b>5 to 10 years of experience</b> in the insurance sector is essential, with previous successful experience in management and profit center management roles.</p><br><br><p>We are looking for someone with <b>strong leadership</b>, excellent <b>sales and management skills</b>. Proficiency in insurance products and sales techniques is crucial. High <b>accuracy</b>, the ability to <b>analyze</b> and <b>make decisions</b>, as well as excellent interpersonal skills will be major assets for success in this role. Good knowledge of the local market is a plus.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Business Unit Manager, you will implement all business management operations for <strong>High/Very High Voltage line projects</strong>, covering <strong>technical</strong>, <strong>administrative</strong>, <strong>financial, and commercial</strong> aspects, to achieve and optimize their profitability while ensuring the safety of your teams.<br><strong>YOUR FUTURE MISSIONS WITH US:</strong></p><br><br><ul><li><strong>Manage High/Very High Voltage line projects from start to finish</strong> in technical, legal, and economic terms;</li><li>Technical response to specifications;</li><li>Prepare cost estimates, quotes, and present them to clients;</li><li>Commercial negotiation;</li><li>Organize, monitor, and report on construction sites;</li><li>Ensure compliance with hygiene and safety regulations on construction sites;</li><li>Lead kickoff meetings, project follow-up committees (CSP), and lessons learned sessions (REX);</li><li>Financial management of projects...;</li><li>Manage teams and technical resources in compliance with <strong>Safety, Quality, and Environment</strong> regulations;</li><li>Manage relationships with subcontractors and suppliers;</li><li>Develop your commercial activity and build client loyalty;</li><li>Contribute to the company's performance;</li><li>Stay updated on technological advancements.</li></ul> <br> Required profile : <p><strong>YOUR ASSETS:</strong></p><br><br><ul><li>You hold a higher education degree (Bac + 5 level), with solid experience (at least 5 years) in the industrial/services sector in Electricity, Electro-mechanics, and/or Energy fields.</li><li>Your field experience, interpersonal and organizational skills, as well as your commercial acumen, will be the assets that enable you to successfully carry out your missions.</li></ul><p><strong>WHY JOIN US?</strong><br>Joining us means guaranteeing integration into a large group within a human-sized company!<br>You will feel at home here, so join us!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a dynamic company in the <strong>Insurance / Brokerage</strong> sector as an <strong>Insurance Agency Manager</strong>. Located in the heart of <strong>Kénitra</strong>, your mission will be to lead and develop a local agency, ensuring excellent service to our clients.</p><br><br><p>Your main goals will be to guarantee the commercial performance of the agency, optimize its profitability, and strengthen its presence in the local market. You will also ensure the development of your teams' skills and the continuous satisfaction of our policyholders.</p><br><br><p>Your responsibilities will include the operational and financial management of the agency, the development of a client portfolio, the management of a commercial and administrative team, and the implementation of innovative commercial strategies. You will be responsible for ensuring compliance with internal procedures and regulatory requirements.</p><br><br><ul><li>Lead and manage sales teams.</li><li>Develop and retain local clientele.</li><li>Analyze performance indicators and propose corrective actions.</li><li>Ensure the quality of customer service.</li></ul> <br> <br> Required profile : <p>A degree of level <strong>Bachelor's +4</strong> is required, ideally in <strong>Insurance professions</strong> or a related field.</p><br><br><p>Proven experience of <strong>20 years</strong> in the insurance sector is essential, with significant experience in management and agency management roles.</p><br><br><ul><li>Excellent <strong>leadership</strong> and team management skills.</li><li>Strong <strong>analytical</strong> and decision-making abilities.</li><li>Keen sense of business and commercial objectives.</li><li>Excellent interpersonal and negotiation skills.</li><li>Mastery of insurance products and sector regulations.</li><li>Ability to innovate and adapt to market changes.</li></ul><p>If you see yourself in this profile and this challenge motivates you, don't wait to apply!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>CAC (Centrale Automobile Chérifienne)</strong> is characterized by a strong <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its organization. A close management approach supports guidance, empowerment and long-term working relationships within committed teams. This dynamic is complemented by a <strong>competitive dimension</strong>, focused on performance, ambition and customer satisfaction. It is also supported by a structured <strong>organizational culture</strong>, ensuring rigor, efficiency and process reliability, while a more moderate <strong>innovative component</strong> fosters adaptability and continuous improvement. </p><br><br> <br> Job : <ul><li>Coordinate the showroom's sales activity and ensure the smooth running of operations.</li><li>Ensure administrative follow-up of sales files in collaboration with sales representatives.</li><li>Ensure compliance with internal procedures and brand standards.</li><li>Coordinate exchanges between sales teams and different departments.</li><li>Monitor performance indicators and prepare activity reports.</li><li>Organize sales meetings and follow up on action plans.</li><li>Contribute to customer satisfaction and continuous improvement of processes.</li><li>Provide necessary support to the Showroom Manager in steering the activity.</li></ul> <br> Required profile : <ul><li>Associate's or Bachelor's degree (Bac+2/3) in Commerce, Management, or Administration.</li><li>2 to 3 years of experience in a similar role, ideally in the automotive sector.</li><li>Good command of office tools (Excel, Word, PowerPoint) and sales management tools.</li><li>Excellent organizational, coordination, and priority management skills.</li><li>Good interpersonal skills, customer service orientation, and ability to work in a team.</li><li>Rigor, responsiveness, autonomy, and discretion.</li><li>Good command of French, both written and spoken;</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Qui sommes-nous?</strong></p><br><p>Artefact est une nouvelle génération de cabinet de conseil spécialisée en Data dont plus de 1300 employés répartis sur 15 pays ont pour mission d’accompagner la transformation chez nos clients.</p><br><p>Nous offrons une large gamme de solutions data-driven, que nous adaptions aux besoins spécifiques de nos clients, que ce soit des projets IA pour l'automatisation des process internes à chaque étape de leur chaîne de valeur, la création d'expériences consommateurs innovantes et personnalisées, le conseil en stratégie data et marketing digital jusqu'à la gestion du mix-média et plus encore !</p><br><p>La performance de nos services data repose sur une réelle expertise technologique en Intelligence Artificielle et des compétences métiers acquises auprès de plus de 1000 clients dans le monde, tels que AccorHotels, Orange, Carrefour, Engie, Emirates, Deutsche Telekom, Monoprix…&amp;nbsp;</p><br><p>La force d'Artefact repose sur un mix unique d'atouts: une connaissance des technologies de pointe en data, des méthodes agiles permettant de délivrer très rapidement les projets et des équipes composées des meilleurs experts dans leurs domaines (business consultants, data analysts, data scientists, ingénieurs data…).</p><br><p>&amp;nbsp;</p><br><p><span><strong>Responsabilités principales :</strong></span></p><br><p><strong>Définition de stratégie autour de la Data et de l’IA</strong></p><br><ul><li>Accompagner la transformation data de nos clients C-Levels dans leurs différents domaines d'activité : COMEX, marketing, digital, supply-chain, opérations, customer support, IT, etc.</li><li>Faire preuvre d’agilité intellectuelle et de rigueur pour piloter des projets à haute valeur stratégique pour nos clients en vous appuyant sur l'expertise et les offres d'Artefact:&amp;nbsp;<ul><li>Stratégie Data et IA&amp;nbsp;</li><li>Business case et valorisation (topline, bottomline, CSR, …)</li><li>Gouvernance de la donnée &amp;amp; Operating Model</li><li>Cadrage et déploiement de Cas d’usages data et IA</li><li>Culture, gestion du changement &amp;amp; adoption autour de la data et IA</li></ul></li></ul><p><span><strong>Missions :</strong></span></p><br><p>Le Senior Data Consultant pilote, avec une large autonomie, des projets complets de bout en bout. Localisé dans des équipes chez le client ou dans nos bureaux, il/elle est supervisé/e par un n+1 (manager, directeur, partner) et il est amené à encadrer les consultants plus juniors.<strong>&amp;nbsp;</strong></p><br><p><strong>Les activités à sa charge comprennent notamment :</strong></p><br><ul><li><strong>Le pilotage d’un ou plusieurs streams</strong><ul><li>Garantir le delivery de la mission</li><li>Identifier les points de blocage et proposer des solutions</li><li>Assurer la gestion de projet (Prise de note, compte-rendu, documentation, planning…)</li><li>Fournir des feedbacks constructifs aux membres plus juniors de l'équipe</li></ul></li><li><strong>La production des livrables de mission</strong><ul><li>Produire de manière autonome des présentations (benchmarks, études de cas, workshops decks, sections steerco).&amp;nbsp;</li><li>Rédiger des storylines (messages clés, contenu...)</li><li>Concevoir et livrer des slides percutantes&amp;nbsp;</li><li>Animer les interviews et workshops.</li></ul></li><li><strong>La conduite de la relation client</strong><ul><li>Construire une relation de confiance avec les clients</li><li>Démontrer de l'assurance dans les situations de networking</li><li>Identifier de potentielles opportunités business&amp;nbsp;</li></ul></li><li><strong>La contribution active au développement d’Artefact</strong><ul><li>Développer une offre, une Industrie, un chapter ou un partenariat avec votre école&amp;nbsp;</li><li>Participer au processus de recrutement par le biais d'entretiens avec les candidats</li><li>Animation de différents trainings pour former les nouveaux arrivants.</li></ul></li></ul><p><strong><span>Impact Interne :</span><br></strong></p><br><ul><li>Soutenir le référent sur une ou plusieurs expertises et les développer (Stratégie, data governance, data marketing... ) : construction de nouvelles offres, formation des consultants, actions marketing, développement de partenariats, pitchs clients....&amp;nbsp;&amp;nbsp;</li><li>Assurer la diffusion des connaissances du département conseil au sein de l'entreprise.</li><li>Participer à des événements externes et créer du contenu Artefact</li><li>Devenir une partie intégrante du processus de recrutement, nous aider à recruter les prochains talents, et ensuite coacher et développer les compétences des consultants juniors.</li></ul><p><strong><span>Profil :</span><br></strong></p><br><ul><li>Vous avez 2 à 3 ans d'expérience professionnelle dans un cabinet de conseil,</li><li>Vous avez un profil avec une double casquette : ‘<strong>Business</strong>’ et ‘<strong>Data</strong>’</li><li>Vous êtes curieux(se) et passionné(e) par les sujets liés à la data et à l’évolution technologique.</li><li>Vous avez un état d'esprit analytique et aimez la résolution de problèmes.&amp;nbsp;</li><li>Vous avez de l'expérience dans la gestion des clients, vous savez comment identifier les opportunités commerciales et vous aimez les interactions.&amp;nbsp;</li><li>Vous faites preuve de rigueur et proactivité</li><li>Vous maîtrisez : Suite Google/Pack Office, outils de workshop.</li><li>Une excellente communication (écrite / orale) en <strong>Français</strong> et en <strong>Anglais</strong> est obligatoire.&amp;nbsp;</li></ul><p><span><strong>Pourquoi nous rejoindre ?<br></strong></span></p><br><ul><li>Un mélange unique de talents (Data consultants, Data Analyst, Data scientist, software engineer), et une hyper croissance continue offrant de nombreuses opportunités de carrières rapides.&amp;nbsp;</li><li>Un endroit idéal pour apprendre : Vous maîtriserez les compétences clés du monde de l'entreprise de demain : vous recevez des formations régulières sur la technologie (offre Artefact, technologies de la donnée,...), votre travail en équipes hybrides, vous apprenez les façons de travailler spécifiques à la tech (product mindset, agilité...). A la fin de votre expérience Artefact, vous êtes un leader technologique expérimenté.</li><li>La culture : Innovation, Collaboration et Action sont nos valeurs, pour faire simple, nous sommes des faiseurs qui travaillent ensemble afin de créer des solutions innovantes.&amp;nbsp;</li><li>Esprit d'entreprise : vous rejoindrez une équipe d'entrepreneurs motivés. Nous n'abandonnerons pas tant que nous n'aurons pas fait un grand pas dans ce secteur !<br></li></ul><p>Chez Artefact, nous recrutons nos collaborateurs uniquement en fonction de nos besoins et des qualités propres de chaque candidat. Nous assurons le développement de leurs compétences professionnelles et de leurs responsabilités sans discrimination d’aucune sorte, notamment de croyances, de genre, d’âge, de situation d'handicap, d’origine ethnique, d’orientation sexuelle, d’appartenance à une organisation politique, religieuse, syndicale ou à une minorité.&amp;nbsp;<br></p><br><p><strong>Come join us !</strong></p><br><p>&amp;nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><u><strong>Job purpose:</strong></u></p><br><br><p>To support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers' experience ensuring productivity is in line with set measures and company's adopted policies and procedures.</p><br><br><p><u><strong>Key Result Responsibilities:</strong></u></p><br><br><ul><li>Handles customers' enquiries, requests and complaints in a positive effective manner whilst ensuring company's branding and corporate image are reflected in a positive manner and as per approved quality standards.<br>&nbsp;</li><li>Responds to customers' incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.<br>&nbsp;</li><li>Provides accurate information about the company's products and services; processes travel bookings, modifications and cancellations on reservations.<br>&nbsp;</li><li>Handles customers' complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.<br>&nbsp;</li><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.<br>&nbsp;</li><li>Promotes the company's products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.<br>&nbsp;</li><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li><li>Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.<br>&nbsp;</li><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.<br>&nbsp;</li><li>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.<br>&nbsp;</li><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or equivalent.</li><li>Capable of using technology systems and tools such as Microsoft Office.</li><li>Good in English ,Frensh &amp; Arabic Languages .</li><li>No hearing or articulatory problems.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>No previous experience is required for this role; any experience would be treated as an advantage.</li><li>Capability of understanding market trends and channeling them leading to effective customer care solutions</li><li>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</li><li>Capable of understanding customers' problems and direct them in the right channel.</li><li>Ability to work for long hours and under pressure.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul> <br><br> </div>