وظائف مراقب كاميرات في المغرب

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Scope The Pre-Sales Engineer is responsible for providing technical expertise and solution design in support of the Sales team, partners, and customers. This role focuses on enabling Apple Enterprise adoption, driving digital transformation across industries, and ensuring seamless integration of Apple solutions in mixed IT environments. Main Duties and Responsibilities <br>• Act as a subject matter expert for Apple solutions, supporting sales and partners throughout the pre-sales cycle. <br>• Design and deliver solution proposals, demos, proofs-of-concept, and RFP responses. <br>• Conduct partner enablement sessions, technical workshops, and product trainings to build Apple competency across the channel. <br>• Showcase Apple Business Manager (ABM), Automated Device Enrollment (ADE), and enterprise app integration. <br>• Support enterprise IT teams with security, compliance, and integration of Apple devices into a Windows/Active Directory environment. <br>• Develop and maintain strong relationships with Apple regional teams, ecosystem partners, and key enterprise accounts. <br>• Provide after-sales technical support when required, ensuring customer adoption and value realization. <br>• Stay current with Apple s enterprise solutions, MDM platforms (Jamf, Intune, MobileIron), and security framework.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Position Requirements <br>Education Bachelor's degree in Computer Engineering, Computer Science or any other related field. <br>Experience <br>• 5 7 years of experience in pre-sales engineering, technical consulting, or enterprise IT. <br>• Strong knowledge of the Apple enterprise ecosystem. <br>• Apple Business Manager, Automated Device Enrollment <br>• MDM platforms (Jamf, Intune, MobileIron. <br>• Mac/iOS integration in a mixed IT environm <br>• ent.Excellent communication, presentation, and consultative selling skills. <br>• Languages: Fluent in English; proficiency in Arabic and French is a plus. <br>• Apple certifications (ACSP, Jamf 200/300, or equivalent) preferred.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role. </p><br><br> <br> Job : <p><strong>The Front Office Manager (M/F)</strong> is responsible for overseeing all administrative activities related to patient reception, management of coverage by payers, and billing for healthcare services. He/She ensures the quality, reliability, and compliance of administrative and financial operations throughout the patient's journey.</p><br><br><p><br>Responsibilities:</p><br><br><p>Admissions Management</p><br><br><ul><li>Manage and resolve administrative or financial complaints, conflicts, and disputes with patients, ensuring the quality of patient relations, adherence to the institution's procedures, and providing appropriate solutions in a timely manner.</li><li>Supervise administrative patient reception.</li><li>Ensure the quality and reliability of information collected during admission.</li><li>Verify the completeness and compliance of administrative files.</li><li>Ensure the smooth administrative process for patients.</li></ul><p>Coverage Management</p><br><br><p>Supervise the processing of coverage requests from payers (insurers, mutual funds, agreements, companies, etc.).<br>Ensure necessary approvals are obtained within the required deadlines.<br>Verify the compliance of guarantees and coverages provided.<br>Follow up on files awaiting validation or additional information.<br>Collaborate with partner organizations to resolve disputes or discrepancies.<br>Billing Management</p><br><br><ul><li>Supervise the billing and collection operations for medical and hospital services.</li><li>Ensure the correct application of rates and coverage terms.</li><li>Control cash, check, transfer, credit card, and other payment methods.<br></li></ul><p>Management and Organization</p><br><br><ul><li>Supervise, coordinate, and evaluate the Admissions, Coverage, and Billing teams.</li><li>Organize schedules and ensure service continuity 7 days a week.</li><li>Define performance objectives and monitor activity indicators.</li><li>Participate in the recruitment and integration of new employees.</li></ul><p>Control and Continuous Improvement</p><br><br><ul><li>Implement and monitor operational procedures for the department.</li><li>Control the quality of administrative and financial data.</li><li>Develop activity reports and dashboards.</li><li>Analyze malfunctions and propose corrective actions.&nbsp;</li></ul> <br> Required profile : <p>Bachelor's degree (Bac +4) to Master's degree (Bac +5) in financial or accounting management.<br>Significant experience (10 years or more) in hospital billing.<br>Previous experience in a hospital project context is a major asset.<br>Additional training in hospital management, insurance management, or medical billing is an asset.<br>Proficiency in hospital management software and billing systems.<br>Knowledge of social security, health insurance, and mutual fund regulations and standards.<br>Competence in using office tools (Word, Excel, etc.).<br>Rigor, precision, and ability to manage and work in a team.<br>Excellent communication and interpersonal skills.<br>Organizational skills, autonomy, and stress management.<br>Good listening skills and responsiveness to the needs of patients and external partners.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are growing!<br> We are currently looking to hire a Data Engineer - Web Scraping to work with us remotely on a 5 months contract.<br> Who we are: Founded in 2006, today, we’re proud to be a global business.<br> From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries.<br> We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.<br> At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life.<br> We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.<br> What you will be doing: Maintain and manage website scraping configurations using Python.<br> Monitor scraping configurations for errors and potential crashes.<br> Oversee retrieved data to detect potential issues and blockages.<br> Coordinate with stakeholders to understand scraping task requirements and report issues.<br> Prepare and share periodic reports on scraping activities with stakeholders.<br> Develop necessary pipelines to ingest data into the Datalake and perform required transformations.<br> What you will bring along: Proven experience in data engineering with expertise in designing and implementing scalable data architectures.<br> Strong experience with ETL processes, data modeling, and data warehousing (Airflow &amp; DBT preferred).<br> Expertise in database technologies, both relational (SQL) and NoSQL.<br> Knowledge of cloud platforms, particularly Azure.<br> Solid understanding of data security measures and compliance standards.<br> Excellent Python experience for data engineering and automation.<br> Strong collaboration skills to work closely with data scientists and analysts.<br> Ability to optimize data pipelines for performance and efficiency.<br> Ability to build, test, and maintain tasks and projects.<br> Experience with version control systems, such as Git.<br> Hands-on experience with Airflow and/or DBT.<br> Experience with Terraform for infrastructure management.<br> Minimum 2 years of experience in a similar role.<br> Strong academic background in a relevant field.<br> Fluent in English (French is a plus).<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><br>Reporting to the Operational Risks and Permanent Control Department, your main mission will be to define, maintain, and manage the permanent control system within your area of operation. You will ensure that the control frameworks are relevant and suitable for the Bank's processes, operations, and risks, while proactively supporting the Group's entities in their implementation and continuous improvement.<br>To this end, you will be responsible for:</p><br><br><p>• Defining the first-level control system within your area of operation with the business lines and ensuring the deployment of controls;<br>• Defining second-level controls based on a risk-oriented approach and ensuring their deployment;<br>• Regularly updating the control framework to take into account: organizational changes, internal and external requirements, risk mapping results, history of non-conformities identified, complaints, operational incidents, internal audit recommendations, etc.;<br>• Periodically reporting the results of second-level control work to the entities and governance bodies, and following up on corrective actions for identified non-conformities and issued recommendations, defined in consultation with the relevant business lines;<br>• Ensuring the entities' adherence to control and risk management practices and culture;<br>• Producing activity monitoring indicators and ensuring the regular updating of the reporting framework to maintain its relevance and completeness;<br>• Taking charge of carrying out control due diligence in compliance with defined objectives and deadlines;<br>• Managing the multi-disciplinary nature of investigations to be conducted, and writing a report including a summary of observations, causal analysis, recommendations, and areas for improvement;<br>• Supporting the deployment of the Bank's Quality Management System;<br>• Coordinating control work with other entities involved in the internal control system (risk management, compliance, internal audit, information security, etc.);<br>• Managing and monitoring the results of the control system for a subsidiary of the Bank;<br>• Promoting the image of permanent control and risk culture within the organization and its subsidiaries;<br>• Updating work methods and encouraging knowledge sharing within the team of controllers.<br>&nbsp;</p><br><br> <br> Required profile : <p>• Master's degree (Bac+5 level) from a business school, engineering school, or university, ideally with a specialization in finance;<br>• Minimum of 5 years of professional experience in a similar role within a bank or similar activity (management company, brokerage firm, etc.);<br>• AMMC accreditation related to internal control would be an asset.</p><br><br><p><br><strong>&nbsp;Required skills for the position:</strong></p><br><br><p>• Excellent knowledge of financial markets;<br>• Strong understanding of risk management;<br>• Good command of information systems;<br>• Proficiency in office software;<br>• Excellent knowledge of regulations;<br>• Mastery of monitoring and statistical techniques;<br>• Management, communication, and facilitation tools;<br>• Project management;<br>• Activity management;<br>• Synthesis and analysis skills;<br>• Ability to take initiative and manage complex situations;<br>• Team spirit and cooperation.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p> <strong>Expected Deliverables:</strong></p><br><br><p> - Analyze and document the integration needs of Mobile 4G/5G services expressed by business units and BUs within a client's IT ecosystem.<br> - Create a backlog of business functionalities to be integrated with a client, breaking them down into associated Services and Resources.<br> - Work with OINIS, network, mobile, and security engineering teams and IT teams to define the data models for future digital Mobile Core services.<br> - Define the specifications for service exposure APIs.<br> - Design the IT processes for automation and complete lifecycle management of services.<br> - Create UML diagrams describing the interactions between the different IT actors and components in the service chain.<br> - Model orchestration processes and work on their description in BPMN with development teams for integration into BPM engines.<br> - Participate in the planning, definition, and design of end-to-end orchestration solutions, including PI Planning days planned for this purpose.<br> - Document the defined architectures in a constant flow and keep the department's documentation repository up-to-date.<br> - Ensure that the proposed solutions allow for feeding a continuous delivery pipeline and that they are operational.<br> - Ensure the conformity of the defined architecture with the recommendations of the Urbanism department and make proposals for evolving these recommendations if necessary.</p><br><br> <br> <br> Required profile : <p> <strong>Profile:</strong></p><br><br><p> Engineering degree or equivalent in computer science, telecommunications, or a related field.</p><br><br><p> <strong>Experience:</strong></p><br><br><p> - 6 years of experience in IT as a Functional Architect or Business Analyst.<br> - Proven experience in the field of 4G/5G mobile core networks for operators.</p><br><br><p> <strong>Technical Skills:</strong></p><br><br><p> - Mastery of the fundamentals of operator, enterprise, and mobile networks.<br> - Good understanding of the components that make up an operator's mobile core.<br> - Good understanding of services offered by a mobile core: voice, data, messaging, IoT, etc.<br> - Good understanding of SDN/NFV technologies.<br> - Good understanding of the operation of private and public Cloud infrastructures.<br> - Understanding of 3GPP mobile concepts and standards.<br> - Proficiency in IT Telco frameworks is appreciated: TMForum ODA, TAM, eTOM, MEF, etc.<br> - Experience with Observability and Monitoring is highly appreciated.<br> - Solid experience in defining data models and designing Rest APIs.<br> - Proficiency in tools and standards used for IT architecture modeling: UML Diagrams, UML Sequence Diagrams, BPMN, DMN, etc.<br> - Experience working in an Agile environment and with tools like Jira, Confluence, etc.<br> - Ability to read, write, and conduct exchanges in English.<br> - Teamwork and collaboration skills.<br> - Open-mindedness and creativity.<br> - Proactivity and autonomy.<br> - Ability to work in an international context with different cultures.<br> - Good communication skills.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Sofitel Casablanca Tour Blanche, a 5-star hotel that combines French luxury with a Moroccan soul and unique joie de vivre. Gastronomy, wellbeing and exceptional views enhance your stay.</p><br><p>With a privileged location near the Old Medina, the business district and the port, your stay is in the beating heart of Casablanca. Our teams are at your service, creating personalised experiences for beautiful memories of your time in Morocco.</p><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Assist the Executive Housekeeper in planning and organizing the housekeeping department, all public areas, guest rooms, laundry and linen.</li><li>Ensure that all Housekeeping duties are carried out to the highest standard in order to provide guests with maximum efficiency of service and comfort.</li><li>Monitor the Housekeeping ambassadors’ performance to ensure that guests receive prompt and courteous service.</li><li>Supervise the ambassadors within the department, and ensure that the correct standards and methods of service are maintained as stated in the Department's Operations Manual.</li><li>Inspect guest rooms in all Housekeeping areas on a regular basis to ensure that the furnishing, facilities and equipment are clean and in good repair, well maintained and replaced or refurbished as required.</li><li>Assist to plan and organize regular departmental training for all ambassadors, especially new ambassadors, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and actual job knowledge.</li><li>Prepare weekly staffing schedules, monitor ambassador attendance and conduct labour planning to meet with activity in the Hotel so as to maintain cost effectiveness.</li><li>Assist to prepare various monthly reports and submit them to the Executive Housekeeper.</li><li>Ensure that room cleaning productivity is monitored closely and maintained</li><li>Assist the Executive Housekeeper and Assistant Housekeeper in the daily checking of guest rooms and public/Heart of House areas to specified performance standards.</li><li>Maintain an accurate and proper inventory of all stocks, guest supplies, linens etc to prevent pilferage or loss of any nature.</li><li>Ensure that the incidents and procedures of “Lost and Found” properties are properly recorded and stored accordingly.</li><li>Assist the Executive Housekeeper and Assistant Housekeeper in ensuring ambassador development through regular follow ups, taking on board both positive and constructive feedback.</li><li>Doing performance reviews as part of KPI and follow through the actions required for team development.</li><li>Accountable for the proper usage of all equipment and their periodical servicing to ensure efficient working conditions.</li><li>Be engaged in ambassador empowerment by mentoring and coaching key motivated ambassadors.</li><li>Handle or resolve all guest complaints, establish amicable relations with guests of the hotel, looking after their needs and comforts at all times.</li><li>Monitor productivity of the team. Motivate and support them, lead by example, help them to reach targets in place.</li><li>Process timesheets to meet deadlines, ensuring accuracy.</li><li>Openly communicate with ambassadors, ensuring regular briefings occur and all relevant information is passed on. Ensure you give the team feedback.</li><li>Take responsibility to ensure all required tasks are completed accurately and within given time frames. Ensure a concise hand over.</li><li>Ensure required levels of stock are available and order to par levels if necessary.</li><li>Ensure all department equipment and work areas are maintained to a high standard.</li><li>Ensure security of guest rooms and keys.</li><li>Assist with regular stocktaking.</li><li>Liaise with Front Office and Engineering regarding “ready” rooms ensuring guest requirements are met.</li><li>Any other reasonable request within your range of competence as required by your Supervisor or Management.</li></ul><br>Qualifications<br><br><ul><li>Previous Housekeeping management experience, in a similar role is essential.</li><li>Strong operational background with experience in the implementation and management of brand standards</li><li>Sound knowledge of Opera and Microsoft applications.</li><li>Proven experience with cost control including payroll, expenses and forecasting</li><li>Well groomed &amp; articulate in communication.</li><li>Excellent time management, organisational skills and ability to work autonomously</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Design, develop, and maintain strategic business applications.<br>• Participate in architectural choices and technical directions.<br>• Ensure the quality, security, and performance of the developed solutions.<br>• Act as a technical reference for the teams.<br>• Contribute to information system evolution projects.<br></p><br><br> <br> Required profile : <p>• Master's degree (Bac+5) in Computer Science, Software Engineering, or Information Systems.<br>• Minimum 8 years of experience in enterprise application development.<br>• Excellent command of C#, .NET, ASP.NET Core, and REST APIs.<br>• Good knowledge of SQL Server and application architectures.<br>• Experience in the banking, financial, or regulated sectors is a real asset.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the General Services Manager, your tasks are as follows:</p><br><br><ul><li>Welcome and direct visitors, clients, and suppliers;</li><li>Control site access by checking visitors' identities;</li><li>Answer the phone, inform, and redirect callers;</li><li>Keep top management informed of any irregularities noted;</li><li>Manage the small equipment needed for the reception desk to function;</li><li>Contribute to monitoring cleaning and security service providers;</li><li>Ensure a positive image of the company is presented.<br>&nbsp;</li></ul> <br> <br> Required profile : <ul><li>A Baccalaureate/Bac+2 level of education with 2 years of experience in a similar role;</li><li>Good presentation;</li><li>Availability and dynamism;</li><li>Enjoyment of contact and service;</li><li>Good communication skills.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Aba Technology</strong> is a company driven by <strong>innovation</strong>, where creativity, experimentation, and bold thinking shape everyday work. This entrepreneurial mindset is supported by strong <strong>structure and process discipline</strong>, ensuring efficiency and consistent quality. Teams thrive in a collaborative and caring environment that values trust, support, and close teamwork. While <strong>performance and competition</strong> play a lighter role, the focus remains on agility, collective alignment, and impactful innovation. </p><br><br> <br> Job : <p><strong>Technical Leadership</strong><br>• Define the frontend architecture (choice of frameworks, design system, project structure, state management strategy, micro-frontends if applicable).<br>• Establish and enforce code standards (guidelines, linting, conventions, systematic code reviews).<br>• Make technical decisions and manage technical debt (technical roadmap, planned refactoring).<br>• Carry out the most complex developments and proofs of concept.<br>• Ensure quality through testing strategy (unit, integration, E2E - Jest/Vitest, Testing Library, Playwright/Cypress).<br>&nbsp;</p><br><br><p><strong>Team Management</strong><br>• Mentor and develop the skills of a team of 3 to 6 frontend developers (mentoring, pair programming, regular feedback).<br>• Participate in recruitment (technical interviews, tests) and onboarding of new hires.<br>• Lead technical rituals (architecture reviews, frontend guilds, knowledge sharing).<br>• Estimate workload and contribute to sprint planning and estimations.<br>&nbsp;</p><br><br><p><strong>Product and Design Collaboration</strong><br>• Work closely with Product Managers and UX/UI designers to transform mockups into high-performing and accessible interfaces.<br>• Challenge functional specifications from a feasibility and user experience perspective.<br>• Contribute to the construction and governance of the design system.<br>&nbsp;</p><br><br><p><strong>Performance, Accessibility, and Security</strong><br>• Optimize web performance (Core Web Vitals, lazy loading, code splitting, caching, SSR/SSG).<br>• Ensure accessibility (WCAG 2.1/2.2, RGAA) and cross-browser/cross-device compatibility.<br>• Apply frontend security best practices (CSP, XSS/CSRF protection, secure token management) in coordination with security teams.<br>• Oversee frontend monitoring (Sentry, performance analytics, RUM).<br>&nbsp;</p><br><br><br> <br> <br> Required profile : <p><br><strong>Hard Skills</strong><br>• Education: Master's degree in Computer Science or equivalent (experience is valued).<br>• Experience: 5 to 8 years in frontend development, with at least 1 year in a lead or technical referent role.<br>• Assets: Open-source contributions, design system experience, backend knowledge (Node.js) to communicate with fullstack teams.<br>• Languages: JavaScript (expert), TypeScript (expert), HTML5, CSS3/Sass.<br>• Frameworks: In-depth mastery of React JS with Next.js/Nuxt a plus.<br>• State management: Redux, Zustand, or equivalents.<br>• Tooling: Vite/Webpack, npm/pnpm, monorepos (Turborepo/Nx).<br>• Testing: Jest/Vitest, Testing Library, Playwright, or Cypress.<br>• APIs: REST and GraphQL consumption, cache and error management.<br>• Design systems: Storybook, design tokens, reusable components.</p><br><br><p><strong>Soft Skills:</strong></p><br><br><p>• Natural leadership and ability to unite without direct hierarchical authority.<br>• Excellent communication (technical explanation to non-technical people).<br>• Product and user experience mindset.<br>• Demand for quality balanced with pragmatism (time-to-market).<br>• Ability to make decisions and stand by them.</p><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Manage employee administration (contracts, employee files, leave, absences, onboarding, and departures).<br>Participate in recruitment (posting ads, CV screening, candidate pre-selection).<br>Monitor training and HR dashboards.<br>Prepare and check variable payroll elements.<br>Participate in internal communication activities and the organization of company events.</p><br><br> <br> Required profile : <p>Bachelor's degree (Bac+3) in Human Resources.<br>Minimum 3 years of successful experience in a similar role, ideally within an international company.<br>Good knowledge of labor law.<br>Good level of English.<br>Proficiency in office software.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>Your goal will be to participate in the implementation, operation, and continuous improvement of the Data Platform's data pipelines, within a 'Data Centric' architecture, to ensure the reliability, scalability, performance, and security of the data platforms, while contributing to automation, monitoring, and incident management.</p><br><br><p>You will be expected to:</p><br><br><ul><li>Contribute to the implementation and continuous improvement of data pipelines</li><li>Automate deployments and operational processes</li><li>Monitor the performance of Data platforms</li><li>Manage and resolve production incidents</li><li>Actively participate in DevOps activities around Kafka, Kubernetes, and GCP</li><li>Collaborate closely with development and infrastructure teams</li><li>Ensure the reliability, availability, and scalability of Data platforms</li><li>Contribute to continuous improvement initiatives and optimization of existing solutions</li></ul> <br> Required profile : <p>Graduated with a Bac+5 (Master's degree) from an engineering school or equivalent university with a specialization in IT, or with equivalent significant experience.</p><br><br><p><u><strong>Experience</strong></u>: Confirmed expertise (&gt;7 years) in Apache Kafka.</p><br><br><p>Experience in mass retail is a plus.</p><br><br><p><u><strong>Required skills:</strong></u></p><br><br><ul><li>Google Cloud Platform (GCP):<ul><li>Google Kubernetes Engine (GKE)</li><li>Cloud Storage</li><li>Cloud SQL</li><li>Cloud Monitoring</li></ul></li><li>Apache Kafka (advanced expertise):<ul><li>Partitioning, replication, compaction</li><li>Performance tuning</li><li>Topic and offset management</li><li>Security: TLS, SASL, ACL</li><li>Monitoring via Prometheus and Grafana</li></ul></li><li>Kubernetes:<ul><li>Cluster creation and management</li><li>Application deployment</li><li>Performance monitoring and optimization</li></ul></li><li>DevOps: CI/CD, deployment automation</li><li>Scripting: Bash, Python</li><li>Relational databases (fundamental concepts)</li><li>Security: best practices and access policies</li></ul><p><u><strong>Behavioral skills:</strong></u></p><br><br><ul><li>Strong analytical and continuous improvement skills</li><li>Autonomy and excellent time management</li><li>Ability to step back and make suggestions</li><li>Excellent written and oral communication (deliverables &amp; reporting)</li><li>Team spirit and cross-functional collaboration</li><li>Mastery of Agile methodologies (Scrum, Sprint Planning, Backlog)</li></ul> <br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description. Expertise &amp; Design: Define the technical architecture of the Outlook solution and ensure its alignment with technical standards (architecture, security). Build, maintain, and evolve the product's technical roadmap. Participate in the design, sizing, and scalability of email services. B. Industrialization &amp; Operations: Ensure the implementation and continuous improvement of monitoring, alerting, automation, and CI/CD pipelines. Guarantee the performance, availability, and resilience of the Outlook service. Manage the integration and deployment of technical enhancements. Provide level 3 expert support for major incidents. C. Governance &amp; Quality: Ensure the quality of technical deliverables and the maintenance of cross-functional standards. Contribute to risk analyses, audits, and cybersecurity requirements. D. Collaboration &amp; Leadership: Work closely with the Product Owner, architects, cybersecurity, the Exchange Online team, and other TGITS squads. Provide mentorship, support engineers, and strengthen the squad's technical culture. Contribute to cross-functional technical meetings and continuous improvement workshops. Key Deliverables: Product technical roadmap. Detailed architecture and technical documentation. Test plans and technical validation. Performance indicators (SLA, SLO, SLI). Technical post-mortems and improvement plans. Industrialization scripts, automations, and dashboards.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Interpersonal Skills and Technical Leadership: Ability to orient, challenge, and guide the engineering team. Clear and Pedagogical Communication: Ability to simplify complex technical topics for the Product Owner, business stakeholders, and cross-functional teams. Natural Cross-Functional Collaboration: Seamless collaboration with cybersecurity, architects, other product squads, operations, and global M365 teams. Proactivity and Autonomy: Proactive approach to improving product reliability, user experience, and industrialization.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">C. Additional Skills: Advanced PowerShell expertise (automation, Exchange Online management). Proficiency with Microsoft 365 tools: Defender, Purview, Intune. Knowledge of hybrid environments (Exchange On-Premise + Cloud). Knowledge of network and security infrastructures (TLS, SMTP, email routing). Familiarity with observability tools (Grafana, Prometheus, App Insights).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">D. Organizational &amp; Methodological Skills Advanced mastery of Agile Product: Contribution to the drafting of technical Epics/Features, facilitation of technical ceremonies. FinOps culture / budget optimization: cost evaluation, resource and sizing optimization. Knowledge of ITIL processes: Change management, problem management, service continuity.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications: Engineer or senior expert in Microsoft Messaging / Exchange / Outlook with a minimum of 5 to 8 years of experience. Strong knowledge of Microsoft 365 technologies and their operational constraints. Proven experience in an expert role, technical lead, or cross-functional responsibility. Ability to lead technical projects, manage complexity, and make strategic decisions. Team spirit, service-oriented, and able to work in an agile environment (product squads). Strong interest in platform industrialization, quality, and reliability.</font></font></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure first-level technical support for English-speaking users, guaranteeing the rapid resolution of common incidents and contributing to the satisfaction of internal and external clients.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>User support: Reception and processing of requests via phone, email, or ticketing tool, in English.</li><li>Incident diagnosis: Identify and qualify technical problems (hardware, software, network).</li><li>N1 Resolution: Apply standard procedures to resolve simple incidents.</li><li>N2/N3 Escalation: Transfer complex incidents to higher levels.</li><li>Ticket tracking: Ensure the tracking and closure of requests within the allotted deadlines.</li><li>Documentation: Update the knowledge base and write simplified procedures in English.</li><li>User training: Raise awareness of IT best practices (security, tool usage).</li></ul><p></p></section>