وظائف ممرضات في المغرب

<p>As an integral part of the operations team, the Junior Operations Pilot participates in the monitoring and daily management of IT processes, ensuring the proper functioning of information systems in compliance with procedures and service level agreements.</p><p><strong>Main Responsibilities:</strong></p><ul><li>Monitor and control batch processes, backups, file transfers, and application flows.</li><li>Detect production incidents and ensure their follow-up according to established procedures.</li><li>Alert relevant teams in case of malfunctions or anomalies.</li><li>Guarantee the availability of production environments according to expected service levels.</li><li>Participate in the automation of recurring tasks (scheduling, scripting, supervision).</li><li>Prepare activity reports and update technical documentation.</li><li>Collaborate closely with operations, infrastructure, and application support teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Knowledge of operating systems (Windows, Linux/Unix).</li><li>Proficiency in scheduling tools (e.g., Control-M, Dollar Universe, TWS).</li><li>Basics in scripting (Shell, PowerShell).</li><li>Awareness of production environments and supervision (Nagios, Centreon, etc.).</li></ul>

<p><strong>Job Description</strong></p><p>MANAGEMENT OF THE CLIENT RETURN FLOW: - Update service notices, create and launch service orders. - Coordinate with production managers to schedule service orders. - Coordinate with buyers to ensure the availability of spare parts. - Prepare quotes and communicate them to the sales department. - Ensure the availability of spare parts in the workshop by the warehouse. - Process subcontracting phases in the service order. - Reschedule service orders with the workshop. - Analyze consumption variances (parts and hours spent), and close service orders. - Enter the repair valuation in the orders. - Lead daily 0H processing meetings with the product team. - Lead 0H progress meetings with the program and sales departments. - Manage client priorities and urgent requests in coordination with the product team and relevant departments (HAP/CF/Shipping). - Update client return flow reports.</p><p><strong>Desired Candidate Profile</strong></p><p>Engineer or Master's degree in Supply Chain/Industrial. First experience is desirable.</p>

<p>Deliver business outcome focused demos, presentations, and proof-of-concepts (PoCs) that drive technical decisions. Translate deep technical security capabilities into customer value and clearly communicate business impact. Engage effectively with both C-suite executives and technical stakeholders to influence deal direction. Execute RFPs, address technical objections, and ensure solution of confidence throughout the sales cycle. Collaborate with account managers and internal teams to close opportunities and align technical messaging.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of experience in pre-sales engineering, technical consulting, or related technical sales roles.</li><li>Networking knowledge and ability to translate technical concepts into business outcomes - Must have</li><li>Deep knowledge of cybersecurity technologies - Advantage</li><li>Strong presentation, communication, and collaboration skills with technical and executive audiences.</li><li>Experience coordinating technical resources for PoCs, demos, and complex evaluations.</li><li>Self-motivated, results-driven, and proactive in driving technical wins.</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Head Pastry Chef, you will participate in the preparation, production, and presentation of desserts, pastries, and sweet treats, adhering to the hotel's standards of quality, hygiene, and creativity. Your responsibilities will include ensuring the daily production of pastry preparations; preparing, plating, and presenting desserts according to established standards; maintaining the quality, freshness, and consistency of products; participating in the setup for various points of sale, banquets, and events; complying with hygiene, food safety, and storage standards; contributing to the efficient organization of the workstation; and supervising and mentoring junior pastry chefs as needed.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training in pastry or cooking.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in a similar role, ideally in the hotel industry.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of basic pastry techniques.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attention to detail, creativity and rigor.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit, organization and respect for standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a demanding and dynamic environment.</font></font></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>YOUR RESPONSIBILITIES: Development and specification of braking functions (ESC, ABS, energy recovery, brake blending) Design of functional architectures in the context of Vehicle Motion Control (VMC) Management of system and functional requirements Collaboration with system engineering and vehicle development teams Execution of testing and validation activities (SiL, HiL, and vehicle testing) Integration of Functional Safety requirements in compliance with ISO 26262 Coordination with external partners and OEMs</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Degree in Automotive Engineering, Control Systems Engineering, Mechatronics, Electrical Engineering, or a related field Proven experience in the development of braking functions and systems Strong expertise in vehicle dynamics and control engineering Proficiency in MATLAB/Simulink for modeling and simulation Good knowledge of Systems Engineering, ASPICE, and ISO 26262 standards Ability to lead and coordinate development activities Good command of English and German</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><br><br><p><b><span>ESSENTIAL FUNCTION</span><span>S</span></b></p><br><br><br><ul><li><p><span><span>Assigning rooms for all arrivals, with considerations of the estimated time of arrivals, personal guest preferences and stay history. Special focus on Elite guests and other VIP guests&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handling and managing “Queue” Rooms</span></span></p><br><br></li><li><p><span><span>Coordinating with Housekeeping to track readiness of rooms for check-in</span></span></p><br><br></li><li><p><span><span>Running daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy</span></span></p><br><br></li><li><p><span><span>Keeping track of changes on room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping</span></span></p><br><br></li><li><p><span><span>Working closely with Reservations department</span><span> to get the Arrival time&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assigning </span><span>Group arrivals</span><span> and updating the group resume.</span></span></p><br><br></li><li><p><span><span>Clearing departures </span><span>and </span><span>b</span><span>ack to back</span><span> rooms </span></span><br><span><span>Reviewing and preparing for early check-ins, express and late check-out requests from guests and providing guidance to teams based on occupancy and arrival patterns</span></span></p><br><br></li><li><p><span><span>Liaise with Housekeeping to prepare showrooms for sales &amp; marketing needs</span></span></p><br><br></li><li><p><span><span>Communicate with Finance Department for any pending account, Open Folio, PM and follow up with any pending payment.</span></span></p><br><br></li><li><p><span><span>Raising the manual requisition and </span><span>Birchstress</span><span> PO/REQ</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintains inventory of the department stationary at the end of the month for proper stock keeping and usage. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with FDM / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li><li><p><span><span>Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.</span></span></p><br><br></li><li><p><span><span>Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.</span></span></p><br><br></li><li><p><span><span>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift of both own and the Guest Relations Officer.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works harmoniously and professionally with co-workers and supervisors. </span></span></p><br><br></li><li><p><span><span>Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Makes confirmation for guest with regards to their booking</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Can answer guest calls and direct them appropriately in the absence of a Communications Operator. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Must be familiar with Four Seasons Hotels &amp; Resorts standard training manual and service culture. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with F</span><span>DM</span><span> / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li></ul><br><br><p><b><span>NON-ESSENTIAL FUNCTIONS</span></b></p><br><br><ul><li><p><span><span>All information should be in confidential.</span></span></p><br><br></li><li><p><span><span>Set up good relationship with all the department of the hotel, and keep smooth working&nbsp;</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Ensures high standards of personal presentation and grooming.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Exercises responsible </span><span>behavior</span><span> at all times and positively representing the hotel and Four Seasons.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, Executive Club and lobby coverage. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. Ensures the driveway are well maintained and properly manned at all times. </span></span></p><br><br></li><li><p><span><span>Carries out any other reasonable duties and responsibilities as assigned.</span></span></p><br><br></li></ul><br><br><p><b><span>KNOWLEDGE AND SKILLS</span><span>.</span></b></p><br><br><p><b><span>Education</span></b></p><br><br><ul><li><p><span><span>College graduate or Certificate in Hotel Management.</span></span></p><br><br></li></ul><br><br><p><b><span>Experience&nbsp;</span></b></p><br><br><ul><li><p><span><span>Minimum one year working experience in similar 5-star hotel OR minimum </span><span>two year</span><span> working experience as Front Desk Guest Relations Officer </span></span></p><br><br></li></ul><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary Key Responsibilities We are seeking a highly organized, proactive, and dynamic Executive Assistant to support the Chief Executive Officer (CEO) in a fast-paced, matrixed F&amp;B organization .<br> This role requires exceptional communication skills, strong business acumen, and the ability to manage complex scheduling, relationships, and confidential information with discretion.<br> Preference will be given to candidates who have experience in a hospitality environment.<br> As the primary point of contact between the CEO and both internal and external parties, you will ensure smooth and efficient operations of the executive office.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) &amp; Flights into the country for non-citizens Accommodation Transportation Allowance Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Executive Support Manage a complex and frequently changing calendar, including meetings, travel, and events.<br> Prepare and organize materials for meetings such as agendas, presentations, briefing notes.<br> Attend key meetings when required, take minutes, and follow up on action items.<br> Handle confidential documents and communications with the utmost discretion.<br> Communication &amp; Coordination Act as a liaison between the CEO and internal/external stakeholders across departments, regions, and levels of seniority.<br> Draft high-quality correspondence, reports, and internal communications on behalf of the CEO.<br> Ensure timely flow of information between the CEO’s office and cross-functional teams.<br> Project &amp; Stakeholder Management Assist in tracking strategic initiatives and ensure deliverables are met by relevant stakeholders.<br> Coordinate with department heads, business units, and partners in a matrix structure.<br> Support the CEO in managing logistics and documentation.<br> Travel &amp; Events Organize complex domestic and international travel itineraries, including accommodations, transport, and agendas.<br> Coordinate leadership offsites, team meetings, and corporate events.<br> Administrative Excellence Oversee expenses, approvals, and budget tracking related to the executive office.<br> Maintain filing systems, contact databases, and document archives.<br> Ad-Hoc Support Provide ad-hoc support to the CEO across operational, strategic, commercial, personal and administrative matters as required.<br> Undertake additional projects, assignments, and other cognate duties as delegated by the CEO to support the successful operation of the business.<br> Demonstrate flexibility and adaptability in responding to evolving business needs and executive priorities.<br> Requirements: Bachelor’s degree in Business Administration or Secretarial Administration.<br> 5+ years of work experience in a Food &amp; Beverage or Hospitality environment as an Executive Assistant or Front of House, Communications and Concierge role.<br> Fluent in English, Arabic is an advantage.<br> Strong understanding of matrix organizations and ability to navigate cross-functional environments.<br> Excellent verbal and written communication skills with a professional and diplomatic demeanor.<br> Proficiency in Google Workspace, and communication/project tools.<br> Ability to handle pressure, meet deadlines, and maintain confidentiality at all times.<br> High level of adaptability, discretion, and emotional intelligence.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for a </font></font><strong><font dir="auto" ><font dir="auto" >Data Expert</font></font></strong><font dir="auto" ><font dir="auto" > to join our team and play a strategic role in the management, analysis, and use of our data. As a Data Expert, you will be the technical point of contact for all data management issues within the company, ensuring data quality, security, and compliance while enabling its optimal use by business teams.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Responsibilities</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Data architecture and governance</font></font></strong><font dir="auto" ><font dir="auto" > : Design and implement robust and scalable data architectures, ensuring clear and effective data governance across the organization.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data quality management</font></font></strong><font dir="auto" ><font dir="auto" > : developing and implementing processes and tools to ensure the quality, consistency and reliability of data at each stage of its lifecycle.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data modeling</font></font></strong><font dir="auto" ><font dir="auto" > : Create data models adapted to the needs of the business, ensuring their alignment with strategic objectives.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Advanced data analysis and exploitation</font></font></strong><font dir="auto" ><font dir="auto" > : Analyze large datasets to extract relevant insights that support strategic decision-making. Design and implement dashboards and reports to facilitate business analysis.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Security and compliance</font></font></strong><font dir="auto" ><font dir="auto" > : Ensure compliance of data management practices with current regulations (GDPR, etc.), and implement robust security protocols to protect sensitive data.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Support for business teams</font></font></strong><font dir="auto" ><font dir="auto" > : Working closely with operational, marketing, sales, etc. teams to understand their data needs and provide them with suitable solutions.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Process optimization</font></font></strong><font dir="auto" ><font dir="auto" > : Propose continuous improvements to data management processes, using the latest available technologies to maximize efficiency and reduce costs.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technology watch</font></font></strong><font dir="auto" ><font dir="auto" > : Staying at the forefront of trends in data management, Big Data, AI and analytics to anticipate developments and provide innovative solutions.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Training and awareness</font></font></strong><font dir="auto" ><font dir="auto" > : Train and raise awareness among employees regarding data management, data quality and information security within the company.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><font dir="auto" ><font dir="auto" >Qualifications </font></font></p><div> <p> <strong><font dir="auto" ><font dir="auto" >Required skills</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Expertise in data management</font></font></strong><font dir="auto" ><font dir="auto" > : In-depth knowledge of best practices in data management, governance, data quality and security.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data management tools</font></font></strong><font dir="auto" ><font dir="auto" > : Proficiency in data management tools (ETL, Data Warehousing, Data Lakes), as well as Business Intelligence solutions (Power BI, Tableau, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data modeling skills</font></font></strong><font dir="auto" ><font dir="auto" > : Knowledge of data modeling methodologies (e.g. relational, dimensional modeling).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data analysis skills</font></font></strong><font dir="auto" ><font dir="auto" > : Experience with analytical tools and statistical techniques for data analysis (Python, R, SQL, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Knowledge of databases</font></font></strong><font dir="auto" ><font dir="auto" > : Proficiency in relational (SQL Server, Oracle, MySQL) and non-relational (NoSQL) database management systems.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Knowledge of Big Data technologies</font></font></strong><font dir="auto" ><font dir="auto" > : Experience with Big Data platforms (Hadoop, Spark, etc.) and large-scale data processing tools.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data compliance and security</font></font></strong><font dir="auto" ><font dir="auto" > : Knowledge of data security standards and legal compliance, in particular the GDPR.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technical English</font></font></strong><font dir="auto" ><font dir="auto" > : Good command of spoken and written English to interact with international teams and consult documentation.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Desired profile</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Bac +5 degree in computer science, data science, engineering or equivalent.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Minimum 5-7 years experience</font></font></strong><font dir="auto" ><font dir="auto" > in data management, with specific experience in data governance, quality and analysis.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data Management certification</font></font></strong><font dir="auto" ><font dir="auto" > (DAMA, CDMP, etc.) or equivalent, a plus.</font></font></li> <li><font dir="auto" ><font dir="auto" >Solid experience in managing complex data projects in a dynamic environment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Strong ability to transform technical challenges into solutions tailored to business needs.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent communication and presentation skills, with the ability to simplify technical concepts for non-technical stakeholders.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Analytical and problem-solving skills</font></font></strong><font dir="auto" ><font dir="auto" > , with the ability to identify opportunities for continuous improvement.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Strengths</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Experience in integrating data from various sources (internal applications, APIs, external data).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of AI and machine learning tools applied to data.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Experience with Data Governance tools</font></font></strong><font dir="auto" ><font dir="auto" > (Collibra, Alation, Informatica, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in team management or technical mentoring.</font></font></li></ul></div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mission We are looking for a Sales Engineer to strengthen our Oil-Free Air business in Morocco. The main mission is to develop sales of oil-free Portfolio : Smart Air , Industrial Cooling and Energy conversion solutions across different industrial segments. The role will focus on new equipment sales, replacement opportunities, project development, customer relationship management and proactive market coverage. The objective is to support the growth ambition of the Oil-Free Air business by developing new opportunities, increasing customer coverage and contributing to a more diversified and sustainable business base. Main Responsibilities: Develop and Manage assigned industrial segments, including customer mapping, opportunity identification and business development actions. Drive proactive customer visits, technical-commercial presentations and compressed-air systems assessments. Build and follow a strong pipeline of projects, replacements and new installations. Develop replacement opportunities from the installed base. Work closely with customers, consultants, contractors and key decision makers. Prepare and follow commercial offers in coordination with internal teams. Follow opportunities from lead generation to order closing. Coordinate with Product Specialist, Service team and internal support functions. Use CRM tools to track customer visits, opportunities, pipeline and forecast. Support business diversification and market development initiatives. Candidate Profile Engineering degree or technical background, preferably in mechanical, electrical, industrial or energy engineering. Experience in B2B industrial sales, preferably with capital equipment. Knowledge of compressors, utilities, industrial equipment or rotating machines is a strong advantage. Ability to understand customer processes and propose value-based solutions. Strong commercial mindset and ability to develop new accounts. Good communication and negotiation skills. Structured, proactive and result-oriented. Comfortable with regular customer visits and field activity. What We Expect The successful candidate should be able to increase customer coverage, create new business opportunities, convert replacement potential into orders and contribute to the sustainable growth of the Oil-Free Air business. Key Success Indicators Customer coverage and visit activity. New opportunities created. Pipeline value and quality. Order intake performance. Replacement opportunities identified and converted. CRM discipline and forecast accuracy. Development of new accounts and applications. Ability to manage a sales pipeline and work with targets. Fluent in French and Arabic; English is required for internal communication. Travel Requirements The position includes regular business travel within Morocco and occasional missions across the West &amp; Central Africa region. These missions may include customer visits, distributor support, project follow-up, business development activities, technical-commercial presentations and participation in key negotiations. The candidate must be comfortable with travel and able to operate in different industrial and multicultural environments. What we offer : A challenging role with significant growth potential. Continuous learning and development opportunities. Exposure to innovative and sustainable technologies. Career growth opportunities within Atlas Copco Group through our internal job market. An inclusive, collaborative and people-focused culture. Competitive compensation and benefits package. The opportunity to make a direct impact on industrial sustainability and energy efficiency. Contact information Talent Acquisition Team:Faycal Boukdir Email:faycal.boukdir@atlascopco.com Hiring Manager: Mehdi Hlala Our selection process includes interviews and for some roles skills assessments to gain a deeper insights into your profile. We're eager to get to know you, hear about your skills, and discuss your potential to grow with us. Contact information Talent Acquisition Team: Faycal Boukdir</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><u><strong>Job purpose:</strong></u></p><br><br><p>To act as the main contact for customers/Agents/GSAs regarding questions about products and services, complaints, flight alerts, and disruptions across the entire network.</p><br><br><p>Helps monitor systems, finds and solves problems, and supports action plans to increase sales and improve customer experience, making sure productivity meets set goals and follows company policies and procedures.</p><br><br><br><p><u><strong>Key Result Responsibilities:</strong></u></p><br><br><ul><li>Acts as the first contact for customers/travel agents/GSAs for questions, information, different types of requests, complaints, etc., ensuring all communication and information shared follow Company standards.</li><li>Supports the Contact Center teams by answering questions from different channels like: calls, website, email, social media, online chat, and messaging apps.</li><li>Understands customers'/travel agents' needs and guides them correctly, ensuring their issues are resolved quickly and satisfactorily. Follows up with customers/travel agents and internal departments as needed.</li><li>Provides correct information about products and services, including policies, tickets, reservations, extra services, and onboard products and services.</li><li>Helps handle special class bookings for FAM trips, barter tickets, incentives, and complimentary tickets according to agreed policies and procedures. Works with all involved parties to get necessary approvals.</li><li>Supports travel agents with system-related matters, including activating/deactivating accounts, creating users, resetting passwords, etc. Works with relevant parties and reports any issues when needed.</li><li>Helps handle cases of delayed, cancelled, or disrupted flights in a timely and professional manner regarding connection inquiries, availability of alternative flights, and hotel accommodation for long layovers. Coordinates with Operations/Dispatch for necessary changes and approvals.</li><li>Helps send flight disruption alerts and notifications to customers and all involved parties using SMS and email alerts. Fixes misconnections in case of cancellations, delays, and early departures by coordinating with Operations/Transfer Desk.</li><li>Builds/maintains effective and good relationships with other departments and stakeholders to ensure their support when needed.</li><li>Stays updated with market trends in sales and customer service. Conducts customer surveys as needed and suggests improvements to boost performance and enhance customer experience.</li><li>Performs any additional responsibilities as advised by the Supervisor/Line Manager.&nbsp;</li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or equivalent; Bachelor's degree in a related field is preferred.</li><li>Can use technology systems and tools; skilled in Microsoft Office.</li><li>Fluent in English, French &amp; Arabic Languages.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>2+ years of related work experience in a similar customer service or support role in any service industry, preferably in aviation.</li><li>Has effective communication skills.</li><li>Is cost-aware, has effective persuasion and problem-solving skills.</li><li>Uses technical expertise and interpersonal skills to carry out new initiatives and achieve goals.</li><li>Can understand customer needs and guide them to the right channel.</li><li>Can identify problems and react quickly to different situations like angry customers, complaints, and special requests.</li><li>Able to work long hours and under pressure.</li><li>Shows the ability to contribute and successfully achieve business strategy and set KPIs.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce.<br> Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.<br> About the company Our client is a results-driven business process automation and digital transformation consultancy specializing in streamlining workflows for small to medium-sized enterprises across the UK.<br> The team focuses on helping organizations scale by implementing and optimizing no-code and low-code solutions, such as CRM integrations and automated project management tools.<br> By eliminating manual tasks and connecting disparate software stacks, they empower business owners to regain time and focus on high-value strategic growth.<br> The team operates as a remote-first, agile consultancy that values technical expertise, problem-solving, and client empowerment.<br> As a fast-growing player in the operational efficiency space, they provide a collaborative environment where innovation is prioritized and every team member has a direct impact on client success.<br> They are dedicated to building sustainable, scalable systems that modernize how modern businesses operate in an increasingly digital landscape.<br> Job Type: Full-time (GMT 9-5) Job Summary We are looking for a results-driven Mid-Level Business Development Representative to spearhead growth for a premier commercial cleaning service based in Manchester.<br> This is a pivotal role for an ambitious professional who excels at opening doors and building a pipeline from the ground up.<br> You will be the engine room of our sales process, identifying high-value commercial contracts and ad-hoc deep cleaning opportunities.<br> As an offshore partner, you will play a critical role in our evolution from a specialized cleaning business into a comprehensive facilities management leader.<br> Key Responsibilities Execute multi-channel outbound outreach including cold calling, cold email campaigns, LinkedIn, and Facebook.<br> Identify and source high-quality leads within the commercial sector, focusing on regular cleaning contracts and end-of-tenancy requirements.<br> Qualify prospects and book Free Consultations for the onshore team members.<br> Manage the end-to-end administrative flow between initial contact and the final consultation.<br> Maintain a clean and organized sales pipeline, ensuring consistent follow-up with potential clients.<br> Collaborate with the leadership team to refine the outreach strategy and messaging.<br> Fully remote work environment Career growth opportunities as we scale to a one-stop FM provider Long-term stability and role ownership Performance-based incentives for successful lead generation ️ Flexibility to select and implement your preferred sales tools Proven experience in the professional cleaning industry (Commercial, Residential, or Facilities Management).<br> Ability to work a strict 9-5 schedule in the GMT (London) timezone.<br> Demonstrated experience in lead generation and appointment setting.<br> Expertise in Cold Calling and Cold Emailing strategies.<br> Proficiency in LinkedIn Outreach and advanced Lead Sourcing techniques.<br> Experience with CRM Administration and Pipeline Management tools.<br> Background in the Real Estate or Property Management sectors.<br> Ability to conduct discovery calls and manage calendars for onshore teams.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>Main Duties and Responsibilities</p><br><br><br><p>1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p><br><br><br><p>2. To escort guests and familiarize them with facilities and services.</p><br><br><br><p>3. To produce and distribute relevant information lists to other departments.</p><br><br><br><p>4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p><br><br><br><p>5. To take reservations, amendments and handle general enquiries regarding bookings.</p><br><br><br><p>6. To prepare all pre-registration for the following day's arrivals.</p><br><br><br><p>7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p><br><br><br><p>8. To handle all facsimiles, e-mails and typing as requested.</p><br><br><br><p>9. To be able to multitask and work in a demanding environment</p><br><br><br><p>10. To give a detailed hand over to the oncoming shift.</p><br><br><br><p>11. To ensure a high standard of grooming, deportment and personal hygiene.</p><br><br><br><p>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p><br><br><br><p>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p><br><br><br><p>14. To assist all other Front Office departments whenever needed as long as previously trained for.</p><br><br><br><p>15. To be a welcoming and attentive presence in the Lobby.</p><br><br><br><p>16. To perform all task to Four Seasons standards.</p><br><br><br><p>17. To develop all task regarding the night shift.</p><br><br><br><p>18. To be able to easily interact with guest and deal with basic complains.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Who we are ?</strong></p><br><p><span>Artefact is a new generation of a data service provider, specialising in data consulting and data-driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.</span></p><br><p><span>Our broad range of data-driven solutions in data consulting and digital marketing are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we’ve acquired with our 1000+ client base around the globe.</span></p><br><p><span>We have 850 employees across 20 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client.</span></p><br><p>&amp;nbsp;</p><br><p>Over the last few years, Data Science at Artefact Morocco has skyrocketed in terms of novel projects coupled with a growing diverse team. We tackle use cases that bring business value and serve different countries. Our area of expertise involves Applied Mathematics &amp;amp; Statistics for Machine Learning and Deep Learning, with a recently strong focus on Generative AI.&amp;nbsp;</p><br><p><strong>Responsibilities : </strong>In addition to the core Data Science and ML Engineering Team, you will work with different stakeholders to:</p><br><ul><li>Qualify the feasibility of Use Cases, translating business challenges into technical formulations</li><li>Define the business and statistical hypothesis, and build the solution followed by testing and validation</li><li>For those Use Cases that are validated, you will help develop a production-ready solution.</li></ul><p>When consulted on a business challenge, you propose adequate AI or machine learning options to address this need. You act as an expert on the best algorithm to choose given the specific context and constraints. You are a key contributor to the design of the solution. You develop data visualisation features to generate insights and support data storytelling. You iterate with the business in an agile way to develop, adapt and refine the solution to enable maximum business impact. You design, build, maintain, and troubleshoot the data models integrated into the solutions delivered :&amp;nbsp;</p><br><ul><li>Assess the quality of the data; clean and aggregate when necessary</li><li>Compare and choose the right algorithms based on defining the right statistical hypothesis</li><li>Develop and train models</li><li>Follow principles of MLOps when moving models to productions</li><li>Troubleshoot the models in production</li></ul><p><strong>Profile Minimum requirements</strong> :&amp;nbsp;</p><br><ul><li>Must have at least 3 years of prior Data Science experience</li><li><strong>VERY</strong>Proficient in Python</li><li>Has a Master's degree in Applied Mathematics, Advanced Statistics, and Data Science or a related discipline</li><li>Excellent interpersonal and communication skills</li><li>Strong knowledge of data science algorithms and at least one proven experience in developing Statistical and ML algorithms</li><li>Ideally Fluent in English</li></ul><p><strong>Preferred requirements</strong> :&amp;nbsp;</p><br><ul><li>Preferred experience in Consulting;</li><li>Preferred experience in Cloud Technologies;</li><li>Good knowledge of Spark;</li><li>Good knowledge of MLOps principles.<br></li></ul><p><strong>Come join us !&amp;nbsp;</strong></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Master Data Management Technical Analyst<br><br><b>Job Description:</b><p><b>Arrow&nbsp;Enterprise&nbsp;Computing&nbsp;Solutions</b>&nbsp;(ECS),&nbsp;a&nbsp;part&nbsp;of&nbsp;Arrow&nbsp;Electronics,&nbsp;brings&nbsp;innovative&nbsp;IT&nbsp;solutions&nbsp;to&nbsp;market&nbsp;to&nbsp;solve&nbsp;complex&nbsp;business&nbsp;challenges.&nbsp;We&nbsp;deliver&nbsp;value-added&nbsp;distribution,&nbsp;business&nbsp;consulting&nbsp;and&nbsp;channel&nbsp;enablement&nbsp;services&nbsp;to&nbsp;leading&nbsp;technology&nbsp;manufacturers&nbsp;and&nbsp;their&nbsp;channel&nbsp;partners.&nbsp;We&nbsp;help&nbsp;businesses&nbsp;grow&nbsp;faster,&nbsp;operate&nbsp;efficiently,&nbsp;and&nbsp;transform&nbsp;in&nbsp;a&nbsp;dynamic&nbsp;market&nbsp;(more&nbsp;information&nbsp;through&nbsp;this&nbsp;link&nbsp;:&nbsp;https://www.arrow.com/globalecs/).</p><br><br><br><p><b>About&nbsp;Us</b></p><br><br><p>Arrow&nbsp;Enterprise&nbsp;Computing&nbsp;Solutions&nbsp;(ECS),&nbsp;part&nbsp;of&nbsp;Arrow&nbsp;Electronics,&nbsp;is&nbsp;a&nbsp;leading&nbsp;global&nbsp;provider&nbsp;of&nbsp;IT&nbsp;solutions&nbsp;that&nbsp;help&nbsp;businesses&nbsp;grow&nbsp;faster,&nbsp;operate&nbsp;efficiently,&nbsp;and&nbsp;transform&nbsp;in&nbsp;today’s&nbsp;dynamic&nbsp;market.&nbsp;We&nbsp;partner&nbsp;with&nbsp;industry&nbsp;leaders&nbsp;like&nbsp;Microsoft&nbsp;and&nbsp;AWS&nbsp;to&nbsp;deliver&nbsp;innovative&nbsp;cloud&nbsp;solutions,&nbsp;supporting&nbsp;customers&nbsp;across&nbsp;EMEA&nbsp;and&nbsp;North&nbsp;America.&nbsp;Our&nbsp;mission&nbsp;is&nbsp;to&nbsp;empower&nbsp;organizations&nbsp;with&nbsp;the&nbsp;tools,&nbsp;programs,&nbsp;and&nbsp;expertise&nbsp;they&nbsp;need&nbsp;to&nbsp;succeed&nbsp;in&nbsp;the&nbsp;cloud-first&nbsp;world.</p><br><br><br><p><b>Summary</b></p><br><br><p>Arrow is seeking a<b>Technical MDM Analyst</b>&nbsp;to support the implementation and maintenance of its MDM platform, ensuring data accuracy, structure, and system efficiency.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li><p>Maintain and manage data within<b>Informatica MDM</b></p><br><br></li><li><p>Perform data quality checks and resolve inconsistencies</p><br><br></li><li><p>Investigate missing or incorrect data fields and implement fixes</p><br><br></li><li><p>Configure and support data rules (e.g., mandatory tax/VAT fields)</p><br><br></li><li><p>Collaborate with IT and business teams on data issues and enhancements</p><br><br></li><li><p>Support reporting, monitoring, and dashboarding of data quality</p><br><br></li></ul><br><p><b>Profile</b></p><br><br><ul><li><p>1–3 years in<b>MDM, data management, or data analysis</b></p><br><br></li><li><p>Hands-on experience with<b>Informatica MDM (mandatory)</b></p><br><br></li><li><p>Strong analytical and problem-solving skills</p><br><br></li><li><p>Ability to work in a hybrid role (data + coordination)</p><br><br></li><li><p>Comfortable in a global, cross-functional environment</p><br><br></li></ul><br><p><b>What’s&nbsp;In&nbsp;It&nbsp;for&nbsp;You</b></p><br><br><ul><li><p>A&nbsp;<b>full-time&nbsp;permanent&nbsp;role</b>&nbsp;within&nbsp;a&nbsp;globally&nbsp;recognized&nbsp;IT&nbsp;leader.</p><br><br></li><li><p>A&nbsp;<b>dynamic&nbsp;international&nbsp;environment</b>,&nbsp;collaborating&nbsp;with&nbsp;teams all around the world.</p><br><br></li><li><p>Opportunities&nbsp;for&nbsp;<b>career&nbsp;growth&nbsp;and&nbsp;professional&nbsp;development</b>&nbsp;in&nbsp;cloud&nbsp;and&nbsp;project&nbsp;management.</p><br><br></li><li><p>A&nbsp;culture&nbsp;that&nbsp;values&nbsp;<b>innovation,&nbsp;collaboration,&nbsp;and&nbsp;continuous&nbsp;improvement</b>.</p><br><br></li><li><p>Full&nbsp;Permanent&nbsp;contract,</p><br><br></li><li><p>Social&nbsp;advantages:&nbsp;CNSS,&nbsp;CIMR,&nbsp;Health&nbsp;insurance.</p><br><br></li></ul><p>#LI-JC1</p><br><br><br><br><b>Location:</b>PL-Gdansk, Poland (Aleja Grunwaldzka)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><ul><li>To act as the focal point for customers/Agents/GSAs in terms of product and services inquiries, complaints, flight alerts and disruptions across the entire network.&nbsp;</li><li>Assists in monitoring systems, identifies and resolves problems and supports in executing action plans to increase sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.</li></ul><br><b>Key Result Responsibilities</b> <br><ol><li>Acts as the first contact for customers/travel agents/GSAs with respect to inquiries, information, different types of requests, complaints, etc. and ensures all communication and exchanged information are in line with Company’s standards.&nbsp;</li><li>Supports the Contact Center teams by responding to inquiries raised from different channels such as: calls, website, email, social media, online chat and messaging applications.</li><li>Assesses customers’/travel agents’ needs and channels them in the right direction ensuring timely and satisfactory closures of their cases.&nbsp; Follows up with customers/travel agents and internal departments as necessary.</li><li>Provides accurate information about products and services including policies, tickets, reservation, ancillaries, onboard products and services.</li><li>Assists in handling special class bookings related to FAM trips, barter tickets, incentives, complimentary tickets as per the agreed policies and procedures and coordinates with all stakeholders to take the necessary approvals and validations.</li><li>Supports travel agents on system related matters including activation/deactivation of accounts, creation of users, password resets, etc. Coordinates with the relevant stakeholders and escalates any issues as and when necessary.</li><li>Assists in handling delayed, cancelled and disrupted flights cases, in a timely and professional manner in terms of connection inquiries, availability of alternate flights, and hotel accommodation for long transits. Coordinates with Operations/Dispatch on necessary changes and approvals.</li><li>Assists in sending flight disruption alerts and notifications to customers and all stakeholders using SMS and email alerts; rectifies misconnections in case of cancellations, delays and early departures by coordinating with Operations/Transfer Desk.</li><li>Develops/maintains effective and good relationships with other departments and stakeholders to ensure their support when needed.&nbsp;</li><li>Keeps abreast with market trends in sales and customer services; conducts customer surveys as needed and recommends implementations to improve performance and enhance customers’ experience.</li><li>Performs any additional responsibilities as advised by the Supervisor/Line Manager.</li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li>High School/Diploma or equivalent; Bachelor degree in a related stream is preferred.</li><li>Capable of using technology systems and tools; proficient in Microsoft Office.</li><li>Fluent in English, Frensh &amp; Arabic&nbsp;</li></ul><br><b>Work Experience</b> <br><ul><li>2+ years of related working experience in a similar role in &nbsp;customer service or support in any service industry, preferably in aviation.</li><li>Possesses effective communication skills.</li><li>Cost-oriented, possesses effective persuasive and problem-solving skills.</li><li>Employs technical expertise and interpersonal relations to execute new initiatives and achieve objectives.</li><li>Capable of understanding customers’ needs and directing them in the right channel.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Ability to work for long hours and under pressure.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>KEY DIMENSIONS: SCOPE &amp; SCALE </b></p><br><p>The Customer Engagement Lead role is designed to focus exclusively on customer engagement at the country level. This role assumes paramount importance in directly engaging with customers, understanding their needs and preferences, and driving strategies that enhance customer satisfaction and loyalty.</p><br><ul><li><b>Customer Strategic Focus:</b> Lead the development of a customer-centric strategic focus that aligns with overall business objectives, identifying key opportunities to enhance engagement and satisfaction.<ul><li><b>Customer Persona Development:</b> Craft detailed customer personas based on robust data and insights, enabling the team to deeply understand the motivations, challenges, and behaviors of different customer segments.</li><li><b>Customer Journey Mapping:</b> Map out comprehensive customer journeys for each persona, identifying key touchpoints and opportunities to engage and add value</li><li><b>Customer Engagement Plan: </b>Design and implement a strategic customer engagement plan that leverages identified personas and journey insights with detail specific activities, channels, and messages tailored to engage each segment effectively, driving meaningful interactions and building strong relationships</li></ul></li><li><b>Go-to-Market </b><ul><li><b>Channel Assessment &amp; Choices:</b> Conduct thorough assessments of available go-to-market channels, evaluating their effectiveness in reaching target customer segments. Make strategic choices about which channels to prioritize based on alignmenet with customer preferences and behaviors, ensuring efficient and impactful reach</li><li><b>Call Plan by Channel: </b>Develop detailed call plans for each chosen channel, outlining the frequency, messaging and objectives of interactions. This planning ensures that all customer communications are consistent, personalized, and strategically timed to optimize engagement and response rates</li></ul></li><li><b>Glocal Context Elaboration: </b>Articulate a “glocal” strategy that balances global brand strategies with local market nuances. This involves adapting global engagement initiatives to fit local customer preferences and regulatory environments, ensuring strategies are both globally aligned and locally resonant.</li></ul><p><b>ROLE RESPONSIBILITIES</b></p><br><p>Lead and execute innovative customer engagement strategies within the assigned geography/country, prioritizing direct interactions with customers. The role aims to embody and advocate for a “Customer First” philosophy, ensuring that all engagement initiatives are deeply aligned with customer needs, thereby driving satisfaction and loyalty.</p><br><ul><li><b>Customer Engagement Strategy:</b> Develop and implement a&nbsp; comprehensive customer engagement strategy that prioritizes direct, meaningful interactions, leveraging insights to drive engagement and satisfaction<ul><li><b>Design customer journeys:</b> Ensure the personalization of customer interactions &amp; content across channels</li><li><b>Analyze touchpoints across the customer journey:</b> Leverage data to understand individual preferences and tailor the customer experience, ensuring a more personalized and relevant engagement</li><li><b>Content Strategy Plan:</b> Develop the adapted content, on a glocal manner, in respect of the regulatory frame &amp; in coordination with the dedicated partner functions (medical, regulatory...)</li><li><b>Collaboration with Brand Leads:</b> Work closely with Brand Leads to ensure that engagement strategies complement and amplify brand strategies, align with the overall objectives</li></ul></li><li><b>Omni-Channel Engagement:</b> Utilize an omni-channel approach to engage customers across multiple platforms, ensuring consistency and personalization in all communications to meet customers where they are.<ul><li>Map out the entire customer journey, identifying touchpoints across various channels.</li><li>Analyze how customers interact with the brand at each touchpoint and work to optimize these interactions for a seamless and positive experience.</li></ul></li><li><b>Customer</b> <b>Insight and Analysis:</b><ul><li>Collect customer feedback and insights to identify areas for improvement</li><li>Enhance customer satisfaction, loyalty, and overall experience by addressing pain points and meeting customer expectations</li></ul></li><li><b>Cross-Functional Leadership: </b>Lead the customer engagement with a strong “Customer First” ethos, empowering team members to innovate and excel in their engagement initiatives<ul><li>Work in close cooperation with the salesforce optimizing processes and systems to ensure a seamless and positive customer journey</li><li>Ensure that employees understand and deliver a positive customer experience is a key aspect of CX roles. This involves training employees to meet customer expectations and handle various customer interactions effectively</li><li><b>Work in Agile when possible </b>with the transversal team when possible, with an innovation mindset</li></ul></li></ul><p><b>MAIN REQUIREMENTS&nbsp;</b></p><br><ul><li><b>Education Background:</b> Minimum Bachelor’s degree in Marketing, Business Administration, or any related field</li><li><b>Pharmaceutical Industry Understanding:</b> Deep understanding of the pharmaceutical industry’s regulatory environment, market dynamics and customer engagement</li><li><b>Customer knowledge:</b> Understanding HCPs preferred experiences. Deep knowledge of key clients &amp; the end-to-end customer journey. CX professionals need to identify and map out the various touchpoints and interactions customers have with the company, from initial awareness to post-purchase support.</li><li><b>Strong expertise in Omnichannel and Channel mix </b>&nbsp;</li><li><b>Knowledge and experience of innovative methodologies such as scrum, lean start up</b>, nudge and design thinking. Out of the box thinker, always searching for new opportunities</li><li><b>Technical proficiency:</b> Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies</li><li><b>Language Proficiency:</b> Fluent in the primary language(s) of the country or countries &nbsp;of operation, with strong communication skills</li><li><b>Role model</b> of PTW&nbsp;behaviours</li></ul><p><b>CRITICAL EXPERIENCES REQUIRED TO BE SUCCESSFUL IN THE ROLE (detailed) </b></p><br><ul><li><b>Customer Engagement Strategy Execution: </b>Proven&nbsp; track record of developing and implementing successful customer engagement strategies that have significantly improved customer satisfaction and loyalty</li><li><b>Experience in Customer Engagement:</b> Proven experience in Leading customer engagement or relationship management initiatives, preferably within the healthcare or pharmaceutical sector. This includes a track record of delivering exceptional customer experiences and a deep understanding of customer engagement channels and tools.</li><li><b>Digital Transformation Initiatives:</b> Hands-on experience in leading digital transformation projects, specifically those enhancing customer engagement through AI and data analytics</li><li><b>Agile Project Leadership:</b> Demonstrated ability to manage projects using Agile methodologies, effectively leading cross-functional teams and adapting strategies in a dynamice, fast-paced environment</li><li><b>Regulatory compliance:</b> Experience ensuring all customer engagement activities comply with local regulations and ethical standards, particularly in the pharmaceutical or healthcare industry</li></ul><p><b>PROFESSIONAL SKILLS THAT MAKE THE DIFFERENCE</b></p><br><ul><li><b>Strategic and Analytical Thinking:</b> Ability to leverage insights and data to develop and execute effective customer engagement strategies</li><li><b>Leadership in a Customer Centric Environment: </b>Demonstrated ability to lead by example, fostering a “Customer First” culture within the team and across the organization</li><li><b>Customer-Centric Mindset:</b> A deep commitment to understanding and prioritizing the customer’s needs and preferences. Demonstrated experience in implementing strategies that enhance customer satisfaction and loyalty is essential.</li><li><b>Adapability and Creativity:</b> Flexibility to adapt strategies in real-time based on customer feedback and market changes, and creativity in finding new ways to engage and delight customers</li><li><b>Collaborative skills:</b> Strong collaborative skills to work effectively with Brand Leads and cross-functional teams, ensuring alignmenet between customer engagement and brand strategies.</li><li>Ability and mindset to adapt to new ways of working such as <b>Agile. </b>Leveraging Agile methodologies for cross-team project and initiatives.</li><li><b>Technical Proficiency:</b> Proficiency in digital engagement tools and platforms, with a strong understanding of how AI can be applied to enhance customer interactions and personalize communication</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>We are looking for on behalf of our client (a telecom operator) a <strong>B2B Field Salesperson based in Fes.</strong></p><br><br><p><br><u>Main missions:</u></p><br><br><ul><li>Prospecting for new clients</li><li>Commercialize various products and services in the B2B segment</li><li>Provide weekly activity reporting</li></ul> <br> <br> Required profile : <ul><li>Bac+2 (Associate's degree or equivalent).</li><li>Good communication skills.</li><li>First experience in sales.</li><li>Remuneration: fixed salary + uncapped variable based on achieved objectives.</li><li>Position based in Fes.</li></ul> <br><br> </div>