وظائف مندوب توزيع
٦٢٠ وظائف شاغرة
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <ul><li><strong>Design and development</strong> of <strong>Fullstack</strong> applications (Java/Spring Boot for backend, Angular for frontend).</li><li><strong>Optimization of Angular application performance</strong> (Core Web Vitals).</li><li><strong>Integration of AI and data-driven solutions</strong> to support business processes.</li><li><strong>Collaboration with business teams</strong> to understand needs and propose suitable solutions.</li><li><strong>Active participation</strong> in all phases of the application lifecycle (design, development, testing, deployment).</li><li><strong>Continuous improvement</strong> of development practices (unit, integration, and E2E tests, SOLID, YAGNI, Sonar).</li></ul><br> <br> <br> Required profile : <ul><li>Over 7 years in Fullstack development (Java/Angular, Front-end focus).</li><li>Experience in high-volume projects and Agile environments.</li><li>Experience in the retail/mass distribution sector is a plus.</li><li>Experience with <strong>projects involving AI</strong> (major asset).</li></ul><br><p><strong>Must Have</strong></p><br><br><ul><li><strong>Languages & Frameworks</strong>: Java, Spring Boot, Angular.</li><li><strong>Frontend</strong>: Performance optimization, Core Web Vitals, UI libraries.</li><li><strong>Development</strong>: Design of robust and scalable applications.</li><li><strong>Collaboration</strong>: Agile/Scrum teamwork.</li></ul><p><strong>Nice to Have</strong></p><br><br><ul><li><strong>Testing</strong>: Frontend test development (unit, integration, E2E).</li><li><strong>Architecture</strong>: Microservices and event-driven experience.</li><li><strong>DevOps</strong>: CI/CD, DevOps best practices.</li><li><strong>Versioning</strong>: Git.</li><li><strong>Quality</strong>: SOLID, YAGNI, test coverage (Sonar).</li><li><strong>Sector experience</strong>: Retail/mass distribution.</li><li><strong>AI</strong>: Experience with AI-augmented projects.</li></ul><p><strong>Soft Skills</strong></p><br><br><ul><li>Fluent communication in <strong>French</strong> (oral/written).</li><li>Analytical and problem-solving skills.</li><li>Teamwork and deadline adherence.</li><li>Continuous improvement of practices.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Integrated into the back-office teams of the Supply Chain/Store department, the consultant will be responsible for developing and maintaining the back-office solution and its companion mobile application used by our client's hypermarkets and supermarkets using Microsoft technologies.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proficiency in Microsoft web and mobile development technologies, particularly Xamarin.Forms 5, C#, .Net 4.0 Core ASP .Net MVC 5, ASP .Net Web Forms, Entity Framework.</li><li>Experience with SQL Server databases and associated development tools such as SSIS, SSRS, and Powershell.</li><li>In-depth knowledge of GitLab CI/CD for source code management and continuous integration.</li><li>Knowledge of Agile project management methodologies (Scrum, Sprint Planning, Backlog).</li><li>Diploma (Bac+5) from an engineering school or equivalent university with a specialization in IT, or equivalent significant experience.</li><li>More than 7 years of experience in C# / .Net.</li><li>Experience in the retail or mass distribution sector would be a plus.</li></ul><p></p></section>
<p>The reservation agent is responsible for managing reservation requests (phone, email, online platforms), ensuring a warm and professional welcome, in compliance with Sofitel and Accor group quality standards.</p><p>Respond to individual or group reservation requests by phone, email, or reservation system.</p><p>Provide accurate information on rates, room types, hotel services, and current offers.</p><p>Enter and update reservations in the computer system.</p><p>Manage reservation modifications, cancellations, guarantees, and payment conditions.</p><p>Apply sales and yield management procedures.</p><p>Participate in maximizing occupancy rate and revenue per room.</p><p>Ensure customer service in accordance with Sofitel standards (luxury, elegance, quality).</p><p>Collaborate closely with the Reception, Sales, Revenue Management, and Concierge departments.</p><p>Respect customer data confidentiality and security rules.</p><p>Participate in the management of extranets and OTAs (Booking.com, Expedia, etc.) if necessary.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficiency in reservation software tools</li><li>Excellent oral and written communication skills (French, English required, other languages a plus)</li><li>Knowledge of the high-end / luxury hotel sector</li><li>Very developed customer service orientation</li><li>Excellent presentation and diction</li><li>Rigor, organization, discretion</li><li>Team spirit, proactivity, and adaptability</li><li>Stress and priority management</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Context</p><p>Strengthening an Agile team on a high-volume application project (customer portal, agent extranet, business flow management).</p><p><br></p><p>Missions</p><p>Develop front-end screens and components</p><p>Design and expose back-end APIs</p><p>Participate in the technical architecture (microservices, event-driven)</p><p>Integrating relational databases</p><p>Ensure code quality (unit tests, reviews) and participate in Agile rituals.</p><p>Desired profile</p><p>Master's degree in Computer Science</p><p>3 to 7 years of development experience, including at least 1 year in the insurance sector</p><p>Proficiency in at least one front-end framework and one back-end framework (Java or .Net / Angular or React)</p><p>Experience in SQL databases and version control</p><p>Key skills</p><p>REST API Design</p><p>Agile methodologies, CI/CD</p><p>Rigour, autonomy, team spirit</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree in Computer Science</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3-7 years of experience in development, including at least 1 year in insurance</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of at least one front-end framework and one back-end framework (Java or .Net / Angular or React)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in SQL databases and version control</font></font></li><li>Comp tences cl s Conception d APIs REST M thodologies Agile, CI/CD</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, autonomy, team spirit</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br> <br> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font></div> <br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The reservation agent is responsible for managing reservation requests (telephone, email, online platforms), ensuring a warm and professional welcome, in compliance with the quality standards of Sofitel and the Accor group.</font></font></p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respond to individual or group booking requests by phone, email or booking system.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide accurate information on rates, room types, hotel services and current offers.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Enter and update reservations in the computer system.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the modifications, cancellations, guarantees and payment conditions of reservations.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply sales and yield management procedures.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in maximizing occupancy rates and revenue per room.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To provide customer service in accordance with Sofitel standards (luxury, elegance, quality).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborate closely with the Reception, Sales, Revenue Management and Concierge departments.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respect the rules of confidentiality and security of customer data.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the management of extranets and OTAs (Booking.com, Expedia, etc.) if necessary.</font></font></p> </li> </ul> <br> <div>Qualifications</div> <br> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in computer booking tools</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent oral and written communication skills (in French, English required, other languages a plus)</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of the high-end/luxury hotel sector</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer service skills are highly developed.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent presentation and diction</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, organisation, discretion</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit, proactivity and adaptability</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Stress and priority management</font></font></p> </li> </ul> <br> <div><br></div><ul> </ul> <ul> </ul></div></section>
<p>Lead the development of Electrical & Electronic (E&E) subsystems from RFQ through industrial launch. Drive the technical development of automotive software and E&E architectures in compliance with OEM standards. Coordinate multidisciplinary engineering teams and ensure effective operational management throughout the project lifecycle. Define technical roadmaps, development planning, milestones, and resource allocation. Manage project planning, budget, KPIs, risks, and reporting to ensure successful project execution. Act as the main technical interface with OEMs, suppliers, and internal stakeholders. Support product development using PLM methodologies and ensure compliance with customer development processes. Participate in the definition and validation of Electrical & Electronic Architecture (Architecture EE) and subsystem integration. Coordinate the development of EDS (Electrical Distribution Systems), wiring harnesses (Faisceaux), cabling, and mechatronic systems. Prepare and monitor operational development schemes (Sch mas op rationnels de d veloppement). Ensure compliance with APQP/PAPP deliverables and customer quality requirements. Support industrialization activities, production launch, and product transfer to manufacturing. Lead root cause analysis and resolution of E&E defects while ensuring rapid response to technical issues. Coordinate RFQ activities by proposing optimized technical solutions and cost estimations. Drive continuous improvement initiatives to enhance product quality, delivery performance, and engineering efficiency.</p><p><strong>Desired Candidate Profile</strong></p><h2>Profile</h2><p>Education Master's Degree in Electrical Engineering, Electronics, Embedded Systems, Mechatronics, Automotive Engineering, or equivalent.</p><p>Experience Minimum 4 years of experience in automotive engineering. Proven experience in Subsystem Technical Management , Project Leadership, or Technical Project Management. Experience working with automotive OEMs. Strong experience managing multidisciplinary engineering teams. Experience from development through industrialization and production launch.</p><p>Soft Skills Strong leadership and team management Excellent communication and stakeholder management Customer-oriented mindset High level of reactivity and problem-solving Ability to manage multiple projects simultaneously Decision-making and organizational skills Autonomous, proactive, and results-oriented</p><p>Languages Fluent French (written and spoken) Fluent English (written and spoken)</p><p>Skills Software EE Automobile Architecture EE Electrical Distribution System (EDS) Wiring Harness Design (Faisceaux & C blage) Mechatronics Automotive Embedded Systems Pilotage de D veloppement Operational Management PLM (Product Lifecycle Management) De</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>• Ensure the digitization, filing, updating, and archiving of employee documents and administrative files.<br>• Contribute to the processing, management, and follow-up of employee administrative files.<br>• Contribute to the filing and archiving of payroll files.<br>• Contribute to the monitoring of absences and leave.<br>• Contribute to the updating of HR databases.<br>• Contribute to the preparation and transmission of administrative documents at the request of employees.<br>• Ensure follow-up of medical visits with the labor physician.<br>• Contribute to the processing and follow-up of illness and work accident files within deadlines.<br>• Ensure the reception and distribution of mail for the Human Resources Department.<br>• Ensure the proper management of the office staff schedule.<br> </p><br><br> <br> Required profile : <p>Associate degree (Bac+2) to Bachelor's degree (Bac+3) in Human Resources Management, Management, or equivalent;<br>First experience in HR desired;<br>Good command of office tools (Excel, Word, Outlook);Good French communication skills;<br>Sense of organization, rigor, and discretion.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Your main mission is to design creative and consistent visual materials, in line with the company's identity.</p><br><br><p><br>FUNCTIONS :</p><br><br><p><br>1. Visual content creation :</p><br><br><p><br>• Design visuals for social networks (posts, stories, banners…).<br>• Create print and digital communication materials (posters, flyers, brochures, presentations…).</p><br><br><p><br>2. Visual identity :</p><br><br><p><br>• Participate in the creation or evolution of visual identities (logos, graphic guidelines).<br>• Ensure visual consistency with the brand image.</p><br><br><p><br>3. Graphic adaptation :</p><br><br><p><br>• Adapt graphic concepts to different formats and media.<br>• Adjust creations according to the needs of distribution channels.</p><br><br><p><br>4. Collaboration :</p><br><br><p><br>• Collaborate with marketing and communication teams.<br>• Understand needs and propose suitable creative solutions.<br> </p><br><br> <br> Required profile : <p>• Experience in graphic design (freelance, agency, or in-company).<br>• Proficiency in tools: Photoshop, Illustrator, InDesign.<br>• Good visual culture and sense of aesthetics.<br>• Ability to interpret a brief and propose creative concepts.<br>• Rigor, responsiveness, and respect for deadlines.<br>• Skills in motion design or UI/UX are a plus.<br> </p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Reporting to the Director of Marketing, you will be responsible for the interpretation of business analytics into tactical strategy. The Director of Revenue provides focused expertise that will guide and direct the hotel s Revenue Strategy team towards budgeted goals, through effective and measurable revenue management initiatives. You will work closely with the Director of Marketing to implement and consistently execute optimal revenue strategy, enabling key strategic and operational decisions for the hotel.</p><p>Key responsibilities will include Interpreting business analytics into meaningful action to improve revenue performance and reduce channel costs, identifying opportunities to leverage demand, managing rates and inventory in all distribution channels, initiating pricing analysis and recommendations, ownership of OTA Market Manager relationships, ownership of local merchandising strategies in distribution channels, preparation and presentation of revenue budgets and forecasts, and leading a weekly Revenue Strategy meeting that informs and enables optimization across all revenue generating departments.</p><p>You will oversee the Reservations Manager and exhibit a special talent for building, leading, coaching, training, and developing a strong team; ensuring our employees feel at home and receive the highest levels of support and care along with creating a great workplace for all great people to deliver great experiences.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Hotel opening experience and will be a seasoned revenue management professional.</p><p>Strong revenue and budget management skills, and exceptional communication skills with the ability to build trust and confidence with your team and your stakeholders.</p><p>A strategist who understands the luxury market, customer, and travel preferences; the ability to think critically and evaluate best possible solutions and resources to implement priorities and manage multiple initiatives; have an exceptional eye for detail, and a creative flair; bringing your personal touch and energy to our hotel.</p><p><strong>Fluency in French and English is a must for this location, fluency in Arabic would be a plus, and you should have eligibility to work in Morocco. </strong></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As Partner Onboarding Lead for Morocco, Tunisia and Ivory Cost, you will own the full content and partner activation operation across three dynamic markets. You will be the driving force behind how hundreds of new restaurant partners experience Glovo for the first time ensuring their menus are live, their teams are trained, and their performance is on track from day one. This is a high-autonomy, high-impact role. You will manage a 3rd-party provider team of 15 25 agents, collaborate with local Commercial teams and senior leadership, and continuously improve the processes that make our operations scalable and efficient. You will report directly to the Global Content Hub Manager based in Barcelona. One of the most exciting challenges ahead is the incorporation of AI tools into daily workflows. The new hire will play a key role in identifying, testing, and implementing AI-driven solutions to optimize agent tasks from content creation and quality checks to partner communication and performance monitoring. This is a unique opportunity to be at the forefront of operational innovation within Glovo.</p><p><strong>Partner Onboarding & Content Quality</strong></p><ul><li>Own the full partner activation funnel: from Sales handover through menu creation, image upload, quality validation, and partner training on Glovo s tools</li><li>Ensure activation SLAs are met ( 96% of new partners onboarded within agreed timelines) across MA, TN, and CI</li><li>Maintain a content quality score of 98% across all three markets</li><li>Monitor partner performance during the first 60 days: offline time, working timetable, menu updates and proactively approach partners that did not launch successfully.</li></ul><p><strong>Provider & Team Management</strong></p><ul><li>Manage day-to-day capacity and performance of a 3rd-party content provider (15 25 agents), ensuring SLA compliance, quality standards, and efficient resource utilization</li><li>You will have 2 Team Leads + 1 QA from BPO reporting directly to you.</li><li>Build and maintain daily scorecards to monitor agent productivity and output quality</li><li>Train, coach, and provide structured feedback to the provider team; create or adapt local training materials as needed</li><li>Manage onboarding and offboarding of provider agents across all internal tools (Salesforce, Jira, Admin)</li></ul><p><strong>Operations, Data & Process Improvement</strong></p><ul><li>Track and report on key Content Operations KPIs: activation speed, content quality, partner performance in first 60 days, and budget adherence</li><li>Identify and implement at least 2 scalable process improvements per quarter, balancing speed, quality, and cost</li><li>Track, control, and report provider invoicing and working hours; keep operational costs within approved budget through accurate forecasting</li><li>Keep providers and local teams updated on process changes at Salesforce, Jira and Admin level</li><li>Lead and contribute to the integration of AI tools into operational workflows to drive efficiency at scale</li></ul><p><strong>Stakeholder Management & Reporting</strong></p><ul><li>Act as the main point of contact between local Commercial teams (Sales & Account Managers), Partner Operations, and the content provider</li><li>Present monthly business reviews with operational results, trends, and action plans to the Global Content Hub Manager and senior leadership</li><li>Coordinate cross-functional projects with local and global teams, implementing regional strategies at market level</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in operations, content management, or partner/customer success roles</li><li>Proven experience managing outsourced teams or 3rd-party providers</li><li>Fluent in French, Darija and English (written and spoken)</li><li>Strong data-driven mindset: experience tracking KPIs, SLAs, and building performance scorecards</li><li>Experience with Salesforce, or similar CRM/ticketing platforms</li><li>Excellent communication and stakeholder management skills: comfortable presenting results to senior leadership</li><li>Problem solver with an analytical approach, attention to detail, and a get things done attitude</li><li>Comfortable working in a fast-paced, high-growth tech environment</li><li>Experience managing budgets, invoicing, and cost control</li><li>Experience with Jira Service Desk or similar helpdesk tools</li><li>Knowledge of marketplace or delivery app operations (food tech, quick commerce)</li><li>Experience in partner onboarding or content creation at scale</li><li>Experience with Playvox, Toky, or similar QA/telephony tools</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As Partner Onboarding Lead for Morocco, Tunisia and Ivory Cost, you will own the full content and partner activation operation across three dynamic markets. You will be the driving force behind how hundreds of new restaurant partners experience Glovo for the first time ensuring their menus are live, their teams are trained, and their performance is on track from day one. This is a high-autonomy, high-impact role. You will manage a 3rd-party provider team of 15 25 agents, collaborate with local Commercial teams and senior leadership, and continuously improve the processes that make our operations scalable and efficient. You will report directly to the Global Content Hub Manager based in Barcelona. One of the most exciting challenges ahead is the incorporation of AI tools into daily workflows. The new hire will play a key role in identifying, testing, and implementing AI-driven solutions to optimize agent tasks from content creation and quality checks to partner communication and performance monitoring. This is a unique opportunity to be at the forefront of operational innovation within Glovo.</p><p>Partner Onboarding & Content Quality</p><ul><li>Own the full partner activation funnel: from Sales handover through menu creation, image upload, quality validation, and partner training on Glovo s tools</li><li>Ensure activation SLAs are met ( 96% of new partners onboarded within agreed timelines) across MA, TN, and CI</li><li>Maintain a content quality score of 98% across all three markets</li><li>Monitor partner performance during the first 60 days: offline time, working timetable, menu updates and proactively approach partners that did not launch successfully.</li></ul><p>Provider & Team Management</p><ul><li>Manage day-to-day capacity and performance of a 3rd-party content provider (15 25 agents), ensuring SLA compliance, quality standards, and efficient resource utilization</li><li>You will have 2 Team Leads + 1 QA from BPO reporting directly to you.</li><li>Build and maintain daily scorecards to monitor agent productivity and output quality</li><li>Train, coach, and provide structured feedback to the provider team; create or adapt local training materials as needed</li><li>Manage onboarding and offboarding of provider agents across all internal tools (Salesforce, Jira, Admin)</li></ul><p>Operations, Data & Process Improvement</p><ul><li>Track and report on key Content Operations KPIs: activation speed, content quality, partner performance in first 60 days, and budget adherence</li><li>Identify and implement at least 2 scalable process improvements per quarter, balancing speed, quality, and cost</li><li>Track, control, and report provider invoicing and working hours; keep operational costs within approved budget through accurate forecasting</li><li>Keep providers and local teams updated on process changes at Salesforce, Jira and Admin level</li><li>Lead and contribute to the integration of AI tools into operational workflows to drive efficiency at scale</li></ul><p>Stakeholder Management & Reporting</p><ul><li>Act as the main point of contact between local Commercial teams (Sales & Account Managers), Partner Operations, and the content provider</li><li>Present monthly business reviews with operational results, trends, and action plans to the Global Content Hub Manager and senior leadership</li><li>Coordinate cross-functional projects with local and global teams, implementing regional strategies at market level</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in operations, content management, or partner/customer success roles</li><li>Proven experience managing outsourced teams or 3rd-party providers</li><li>Fluent in French, Darija and English (written and spoken)</li><li>Strong data-driven mindset: experience tracking KPIs, SLAs, and building performance scorecards</li><li>Experience with Salesforce, or similar CRM/ticketing platforms</li><li>Excellent communication and stakeholder management skills: comfortable presenting results to senior leadership</li><li>Problem solver with an analytical approach, attention to detail, and a get things done attitude</li><li>Comfortable working in a fast-paced, high-growth tech environment</li><li>Experience managing budgets, invoicing, and cost control</li><li>Experience with Jira Service Desk or similar helpdesk tools</li><li>Knowledge of marketplace or delivery app operations (food tech, quick commerce)</li><li>Experience in partner onboarding or content creation at scale</li><li>Experience with Playvox, Toky, or similar QA/telephony tools</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>As part of the launch of our real estate platform, we are recruiting a Video Editor specializing in short and dynamic formats. Your role will be to transform our raw footage (property tours, expert interviews, neighborhood analyses) into high-performing content for our social media channels (TikTok, Reels, YouTube Shorts).</p><br><br><p><br>FUNCTIONS:</p><br><br><p><br>• Editing various formats: Edit real estate tours, "Top 3" lists by budget, neighborhood guides, and agent interviews;<br>• Retention optimization: Work on pacing (jump cuts, transitions), hooks, and sound design to maximize watch time;<br>• Graphic overlays: Integrate dynamic subtitles, title elements (lower-thirds), price tags, and map overlays;<br>• Format adaptation: Adapt a main shoot into several versions (15s, 30s, 60s) optimized for each platform (9:16 predominantly);<br>• Technical quality: Ensure color grading, audio mixing (voice clarity), and rigorous verification of on-screen information (prices, sizes, locations);<br>• Production management: File organization, raw footage archiving, and integration of feedback from the editorial team.<br> </p><br><br> <br> Required profile : <p>PROFILE:</p><br><br><p><br>• Associate's or Bachelor's degree (Bac+2/3)<br>• Experience: Minimum 3 years in video editing, with proven specialization in vertical formats (Social Media).<br>• Strong ability to simplify complex topics and excellent French writing skills.</p><br><br><p>JOB REQUIREMENTS:</p><br><br><p><br>• Advanced proficiency in Adobe Premiere Pro or DaVinci Resolve;<br>• Proficiency in After Effects for text and graphic animation;<br>• Demonstrate great attention to detail, especially regarding spelling, accuracy of real estate data, and adherence to the graphic charter.<br>• Responsiveness: Ability to produce quality content within short deadlines, matching the fast-paced publication rhythm.<br>• Local knowledge: Good understanding of Morocco's territory and major cities (Rabat, Casablanca, etc.) to ensure consistency and relevance of the content produced.</p><br><br><p>Desired Qualifications (Assets)</p><br><br><p><br>• Basic knowledge of filming (smartphone, mirrorless camera, stabilization) to assist during shoots.<br>• Ability to proofread and validate content in Arabic and French, especially for on-screen elements.<br>• Previous experience in real estate or the luxury sector is appreciated.<br> </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
</p><br><br>
<br> Job : <br><ul><li>Manage and lead a field team</li><li>Ensure good stock levels</li><li>Supervise the reception of supplier orders and quality control</li><li>Manage open orders and consumer goods</li><li>Organize and supervise the team's work</li></ul> <br> <br> Required profile : <ul><li>Master's degree (Bac+5) in Commerce and/or Management</li><li>Minimum 6 years of experience as a Store Manager or Assistant Manager in mass distribution</li><li>Leadership, practical sense, and innovative spirit</li><li>A real ability to motivate and mobilize teams</li></ul> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Description: </b>The Royal Service Agent is a true ambassador for the Fairmont La Marina Rabat-Salé. He/She provides personalized, warm and proactive service, responding effectively to customer requests and ensuring they have an exceptional experience.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To offer a professional, courteous and personalized service, in accordance with Fairmont standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respond effectively to customer calls and requests.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Record and follow up on customer requests in the hotel management system (PMS).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage wake-up calls, messages, and concierge requests.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Make reservations for restaurants, activities and various hotel services.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Inform customers about the facilities, services and experiences offered by the establishment.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure coordination with the different departments in order to guarantee optimal follow-up of requests.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adhere to Fairmont's operational, safety and quality standards.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac+2 in Hotel Management, Tourism or equivalent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 2 years of experience in Reception, Royal Service, Reservations or Customer Service, ideally in luxury hotels.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication and customer service skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to manage multiple requests simultaneously with calm and efficiency.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit, organizational skills and attention to detail.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in Opera PMS and Microsoft Office tools.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mandatory mastery of French and English.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Availability to work flexible hours, including weekends and holidays.</font></font></li></ul>
<p>The Service Desk Agent advises and assists users over the phone and electronically in solving problems related to hardware, software, networks and peripherals using available technology. Screens, diagnoses, researches and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users.</p><p>Role Responsibilities</p><ul><li>Identify issues, investigate root causes and recommend solutions to reported problems</li><li>Provide technical guidance in activities associated with identifying, prioritizing and resolving problems by telephone and e-mail</li><li>Screen, refer and diagnose internal inquiries and work requests relating to PC maintenance</li><li>May prepare help desk incident reports and assist in hardware and software evaluation</li><li>Participate in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>University education, preferably technical degree or Microsoft certifications;</li><li>Up to two years experience that shows good knowledge of Microsoft Operating Systems local and remote administration and Microsoft Office family applications;</li><li>Experience of providing remote IT support;</li><li>Excellent communication and customer service skills;</li><li>Fluency in Italian and French Languages;</li><li>Flexibility to work shifts if required.</li></ul>
<p>Must be able to work overnight and follow proper protocol in the overnight hours of hotel operation. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Assisting valet parking service upon guest s request on vehicle parking, retrieval.. Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Helps resolve customer complaints, assists guests in all inquiries in connection with hotel services, hours of operations, in-house events, directions, etc. Providing arriving guests with a hotel orientation. Will complete any tasks of a Doorman, Bellman. Greet all guests with a smile and offer them assistance. Assist overnight MOD with guests requests. Works harmoniously and professionally with co-workers.</p><p><strong>Desired Candidate Profile</strong></p><p>Four Seasons Casablanca is looking for a Guest Service Agent who shares a passion for excellence and who infuses enthusiasm into everything he does. Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Business Analyst - Transformation and Retail Market - Freelance Insurance</font></font><br><div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
--Casablanca, Morocco--</font></font><br> </div>
<div>
<div> </div>
</div>
Ref. : 006642<br>
<div>
<div>
<div>
<div>
<strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Context :</font></font></strong> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of a strategic project to redesign the Agent position and implement the roadmap of projects for the retail market in the insurance sector, we are looking for a confirmed or senior Data Analyst to support the transformation team.</font></font></p> <ul> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Duration:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> 6 months, renewable</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Start date:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ASAP</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Location:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Casablanca, Morocco</font></font></li> </ul> <strong>Missions :</strong> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Applying Design Thinking techniques to co-create innovative solutions</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Facilitate workshops with third-party teams to gather and challenge needs</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in project management according to Waterfall and Agile standards</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implementing Agile values and principles, with particular expertise in Scrum</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use Agile project management tools (Jira or equivalent)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the technological challenges and propose improvements</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Challenging existing practices and co-creating differentiating solutions</font></font></li> </ul> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile:</font></font></strong> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum of a 5-year degree (Engineering school or Business school)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 5 years in a similar role (Business Transformation, Retail, Marketing, Customer Experience)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant expertise and experience in the insurance sector (mandatory)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent analytical, management, and communication skills</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong ability to facilitate workshops with tradespeople</font></font></li> </ul> <strong>Comp tences cl s :</strong> <ul> <li>Design Thinking</li> <li>M thodologies Waterfall et Agile (Scrum)</li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Agile tools: Jira or equivalent</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to challenge and co-build</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding the technological challenges</font></font></li> </ul>
</div>
</div>
</div>
</div>
<div>
<div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">
To apply !</font></font><br> </div>
</div>
<div> <div>
<div>
<div></div></div></div></div></div></section>
<p>Expert in our EDI systems (EDIFrance/WebEDI, EDIConnect), the EDI Project Manager ensures the operational and technical interface between the business needs of the client's Supply Chain and the EDI solutions.</p><p>1. EDI Project Management & Partner Management</p><ul><li>Conducting EDI projects: End-to-end management (technical migrations, integration of new flows, connection openings).</li><li>Management of the Generix provider: Facilitating follow-up meetings, scoping evolution requests, controlling service quality and adherence to commitments (SLA).</li><li>Multi-stakeholder coordination: Central interface between the provider, Business Units/Departments, IT teams, and the internal IT department.</li></ul><p>2. Design, Implementation & Testing</p><ul><li>Scoping & Specifications: Analysis of functional needs and drafting of technical specifications (flow mapping).</li><li>Development & Configuration: Configuration and implementation of new EDI messages.</li><li>Validation & Testing: Coordination of unit tests (TU) and non-regression tests, then validation of flow compliance with the departments.</li><li>Go-live: Management of deployments and change support.</li></ul><p>3. Operational Maintenance & Support</p><ul><li>Supervision & Evolution: Daily monitoring of flow generation and integration; corrective and evolutionary maintenance of the existing EDI catalog.</li><li>Level 3 Operational Support: Handling complex incidents and resolving high-impact anomalies.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bac+5 degree (Engineering school or university) in IT, or equivalent experience</li><li>More than 7 years of experience in EDI flow management</li><li>Experience in the retail / mass distribution sector would be an asset</li></ul><p>Required Skills:</p><p>Must Have</p><ul><li>Expertise in EDI and mass distribution procurement processes: Supply Chain, invoice dematerialization, banking flows)</li><li>Mastery of EDIFACT exchange standards and SAP integration (IDocs)</li><li>Experience with tools used by Generix: TradeXpress, GCN, AS2, X400, Infinity</li></ul><p>Nice to Have</p><ul><li>Experience with file exchanges/transfers: CFT, Connect Direct, SFTP</li><li>Storage: Message buckets: Kafka (Apache), QSeries</li><li>Synchronous: API</li><li>Supervision: Syslog, DOCUMENTTRACKER</li><li>Monitoring: Mastery of the latest industry standards and developments in the EDI field.</li></ul><p>Languages:</p><ul><li>Professional English essential (international context)</li></ul><p>Coordination:</p><ul><li>Ability to foster collaboration among multidisciplinary, internal, and external teams</li><li>Proactive, attentive, and communicative: Clarity in technical simplification for departments and strong synthesis skills</li><li>Ability to support the development of the EDI department's business</li><li>Responsiveness & Autonomy: High responsiveness to critical incidents (Level 3 Support) and ability to manage subjects autonomously</li><li>Analytical mindset and rigor</li></ul>
<p>At the heart of the MI-MG-SSE department of Safran Aircraft Engine Services Casablanca (SAESC), you will hold a strategic operational pilot position. You are the ultimate guarantor of the performance, reliability, and longevity of the factory's infrastructure. Your mission is to maximize the operational availability of the facilities. A true pivot for service continuity, you will ensure rigorous management of technical and contractual interfaces with all subcontractors. You will imperatively place the safety of personnel and environmental protection as the foundation of every action taken.</p><p>General Means Technicians. Service providers and subcontractors</p><p>Missions:</p><ul><li>Define and deploy the maintenance policy (preventive, corrective, and predictive) to maximize the performance of the factory's infrastructure.</li><li>Supervise the field execution of services: Guarantee the quality of interventions and adherence to deadlines.</li><li>Investment Management: Actively contribute to the selection and integration of new infrastructure.</li><li>Activity Monitoring: Track performance indicators and ensure reporting.</li><li>Analyze failures, propose improvement plans, and lead QRQC rituals.</li><li>General Means Maintenance: Pilot the computer-assisted maintenance management tool to structure the intervention schedule and history.</li><li>Lead, train, and evaluate your team to support the entity's technical growth.</li><li>Pilot the budget, manage spare parts inventory, and coordinate relationships with manufacturers and subcontractors.</li><li>Ensure strict compliance with Health, Safety, and Environment standards within your perimeter.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 years in operational management of maintenance teams, ideally in a demanding industrial environment (Aeronautics, Automotive, Energy).</p><p>Solid knowledge in Electrical Engineering: In-depth mastery of High Voltage (HTA/HTB) and Low Voltage (BT) Distribution networks. Supervision of TGBT architectures, UPS systems, and service continuity via generator sets.</p><p>Climate Engineering (CVC / HVAC): Management of air treatment systems, chillers, and thermal regulation to ensure strict environmental conditions for production workshops.</p><p>Fluids & Compressed Air: Management of industrial compressed air production and distribution, water networks (potable, industrial), and pumping systems.</p><p>Fire Safety Systems (SSI): Operational expertise on Sprinkler networks (control stations), automatic extinguishing systems (gas/foam), and maintaining compliance of fire control centers.</p><p>Ability to delegate, make decisions in emergencies, and maintain an "Internal Client" oriented vision.</p><p>Excellent analytical skills, reactivity to unforeseen events, and interpersonal skills at all hierarchical levels.</p><p>Mandatory fluency in French and English.</p>
<p>Analyze and validate system specifications to ensure alignment with E/E architecture. Manage and execute applicative architecture activities for vehicle projects. Monitor and control the E/E complexity matrix and track its evolution. Define and maintain the applicative network synoptic (LIN, CAN, VAN, etc.). Manage Service Data Parameter (SDP) adaptations based on project needs. Perform E/E I/O allocation using tools such as Balli and Louise. Design and manage DC power distribution (DEE) and battery/alternator balance. Lead dynamic simulations (alternator behavior, voltage drop analysis). Manage technical deliverables and associated project planning. Track project milestones and prepare reporting (milestone reviews). Ensure compliance with mandatory rules and engineering standards. Analyze and resolve issues (ECU-level and root cause analysis). Participate in and lead technical review meetings. Evaluate the impact of engineering changes (ECR) and manage configuration in PLM</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Master's degree (BAC+5) in Electronics or Embedded Systems Engineering.</p><p>1 to 3 years of experience.</p><h3>E/E Architecture & Systems</h3><ul><li>Strong knowledge of automotive E/E architectures and embedded systems.</li><li>Good understanding of vehicle networks (CAN, LIN, VAN) and ECU interactions.</li><li>Ability to define and analyze logical and physical architectures.</li><li>Experience in power distribution design and electrical simulations.</li><li>Understanding of system flows (physical, multiplexed, internal).</li></ul><h3>Systems Engineering</h3><ul><li>Strong knowledge of the V-cycle development process.</li><li>Ability to extract and analyze system requirements.</li><li>Experience in system breakdown and functional interaction analysis.</li><li>Good diagnostic and failure analysis capabilities.</li></ul><h3>Technical Project Management</h3><ul><li>Good knowledge of PDP milestones (xSOD) and engineering planning.</li><li>Experience in deliverables management, planning, and project reporting.</li><li>Ability to assess technical, cost, and scheduling impacts of changes.</li><li>Proficiency in PLM tools and change management (ECR tracking).</li></ul><h3>Configuration & Complexity Management</h3><ul><li>Experience managing E/E complexity matrices.</li><li>Tracking of software and calibration versions per ECU.</li><li>Ability to identify discrepancies between system references (DOTE, matrices, etc.).</li><li>Knowledge of product officialization processes.</li></ul><h3>Problem Solving & Issue Management</h3><ul><li>Strong root cause analysis skills.</li><li>Knowledge of validation processes (PIV, plant tests, EOL, etc.).</li><li>Experience with diagnostic tools (oscilloscope, CAN tools, INCA recordings).</li></ul><h3>Soft Skills</h3><ul><li>Strong communication skills with multiple stakeholders.</li><li>Ability to lead technical discussions and facilitate reviews.</li><li>Analytical mindset with attention to detail.</li><li>Ability to work in a complex, multi-project environment.</li></ul>