وظائف مصمم العابGame Design في المغرب
٣٦٠٣ وظائف شاغرة
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2VB</span> </div>
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Company culture : <p><strong>Kitea</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an <strong>openness to innovation</strong>, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results.
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<br> Job : <p>The Head of Retail Experience & Activation is responsible for the design, deployment, and continuous improvement of the in-store customer experience. They will lead commercial and marketing activations to enhance the attractiveness of points of sale, stimulate traffic, maximize sales, and ensure a customer experience consistent with the brand's positioning.<br>They work closely with the Marketing, Retail, Merchandising, E-commerce, and Operations teams to create differentiating omnichannel experiences.<br><strong>Main missions</strong><br>Retail Experience Strategy<br>Define the in-store customer experience strategy.<br>Develop an immersive and differentiating shopping experience.<br>Ensure consistency of customer experience across the entire network.<br>Identify consumer expectations and propose innovations.<br>Implement in-store experience standards.<br>Retail Activation<br>Develop the annual commercial activation calendar.<br>Lead collection launches.<br>Organize commercial promotions.<br>Design seasonal operations (Ramadan, Eid, Back to School, Black Friday, Sales, etc.).<br>Develop in-store event experiences.<br>Implement traffic generation campaigns.<br>Visual Merchandising Experience<br>Define customer journeys.<br>Optimize display areas.<br>Develop ambiance and decoration concepts.<br>Supervise product displays.<br>Ensure Visual Merchandising consistency.<br>Omnichannel<br>Ensure consistency between physical stores and digital channels.<br>Develop omnichannel journeys.<br>Participate in Click & Collect projects.<br>Improve the in-store digital experience.<br>Performance Analysis<br>Measure activation performance.<br>Analyze customer behavior.<br>Identify improvement levers.<br>Monitor customer experience KPIs.<br>Conduct benchmarks.<br>Project Management<br>Lead retail innovation projects.<br>Coordinate partner agencies.<br>Manage activation budgets.<br>Supervise event providers.<br>Management<br>Lead the Retail Activation teams.<br>Develop employee skills.<br>Coordinate Marketing, Retail, and VM teams.<br>Lead steering meetings.</p><br><br> <br> <br> Required profile : <p>Master's degree (Bac +5) in Marketing, Business, Retail Management, or equivalent.<br>Minimum 8 years of experience in retail, including at least 3 years in a management position.<br>Experience in the furniture, decoration, fashion, or specialized mass retail sectors.<br>Experience in managing omnichannel projects.<br>Strong sensitivity to customer experience.<br>Required skills<br>Technical<br>Retail Management<br>Customer Experience (CX)<br>Retail Marketing<br>Trade Marketing<br>Marketing Activation<br>Visual Merchandising<br>Merchandising<br>Event Management<br>Consumer Insights<br>Omnichannel<br>Project Management<br>Data Analysis<br>Budget Management<br> </p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b><font dir="auto" ><font dir="auto" >Main tasks:</font></font></b></p> <p><font dir="auto" ><font dir="auto" >Analysis of customer needs, design and implementation of Salesforce solutions adapted to business processes.</font></font></p> <p><font dir="auto" ><font dir="auto" >End-user training,</font></font></p> <p><font dir="auto" ><font dir="auto" >Writing technical and functional documentation, and post-deployment support.</font></font></p> <p><font dir="auto" ><font dir="auto" >The tasks include configuring, customizing and integrating Salesforce with other systems, as well as providing strategic recommendations to improve operational efficiency.</font></font></p> <p><br></p> <p><b><font dir="auto" ><font dir="auto" >Qualifications</font></font></b></p> <p><b><font dir="auto" ><font dir="auto" >Required technical skills:</font></font></b></p> <p><font dir="auto" ><font dir="auto" >Certifications: ADM, Salesforce</font></font></p> <p><font dir="auto" ><font dir="auto" >Knowledge: certification not required</font></font></p> <p><font dir="auto" ><font dir="auto" >Sales & Service Cloud</font></font></p> <p><font dir="auto" ><font dir="auto" >Salesforce CPQ</font></font></p> <p><font dir="auto" ><font dir="auto" >Salesforce Experience Cloud</font></font></p> <p><font dir="auto" ><font dir="auto" >CI/CD</font></font></p> <p><font dir="auto" ><font dir="auto" >APEX / Flows / Web services and API, connected APP</font></font></p> <p><font dir="auto" ><font dir="auto" >Visualforce page, LWC</font></font></p> <p><font dir="auto" ><font dir="auto" >Excellent written and oral communication skills in French for smooth interactions with the profession.</font></font></p> <p><font dir="auto" ><font dir="auto" >Team spirit: Ability to collaborate effectively with team members to achieve common goals.</font></font></p> <p><font dir="auto" ><font dir="auto" >Analytical mindset and continuous improvement: Ability to evaluate code and its impacts, as well as to question existing solutions in order to improve them.</font></font></p> <p><font dir="auto" ><font dir="auto" >Ability to step back and work independently: Ability to assess problems and propose solutions for improvement.</font></font></p> <p><font dir="auto" ><font dir="auto" >Ability to meet deadlines while maintaining high standards.</font></font></p> <p><font dir="auto" ><font dir="auto" >Curiosity and technological monitoring</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b><font dir="auto" ><font dir="auto" >Desired profile:</font></font></b></p> <p><font dir="auto" ><font dir="auto" >Computer engineering degree with 2 years of successful experience as a Salesforce Lead</font></font></p><p></p></section>
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<p><b>Technical Support Engineer – Dutch Speaker</b></p><br><p>At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge is, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.</p><br><p>Join us to do the best work of your career and make a profound social impact as a <b>Technical Support Engineer </b>on our<b> Technical Support </b>Team in <b>Casablanca, Morocco</b>.</p><br><p><br><b>What you’ll achieve</b><br> As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.<br><b>You will:</b></p><br><ul> <li> <p>Resolve customer-reported issues while working closely with other multi-functional teams</p><br></li> <li> <p>Provide feedback to Engineering for improving product quality and reliability</p><br></li> <li> <p>Determine priority levels while negotiating and setting expectations with customers</p><br></li> <li> <p>Document relevant information and ensure that the customer is communicated with in a timely manner and treated with the highest degree of respect</p><br></li> <li> <p>Drive operational excellence through quality closures and proper escalation of issues</p><br></li></ul><p><br><b>Take the first step towards your dream career</b><br> Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:</p><br><p><b>Essential Requirements</b></p><br><ul> <li> <p>2 to 5 years of related experience</p><br></li> <li> <p>Great communication skills in <b>Dutch and English</b></p><br></li> <li> <p>First-rate customer focus, phone etiquette, and work ethic</p><br></li> <li> <p>Ability to work under pressure with calmness and composure</p><br></li> <li> <p>Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures</p><br></li> <li> <p>Ability to take on shift work, holidays, weekends and on-call responsibilities</p><br></li></ul><p><br><b>Who we are</b></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br> Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.<br> Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>YOUR MISSION The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. As a Senior Account Manager, you will play a key role in developing the food business with top partners in Morocco.</p><p>THE JOURNEY Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence. Onboard new partners on our platform by providing them all the necessary tools and information to start working. Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. Tracking and reporting of performance metrics. Lead partnership renegotiations to establish a strong working collaboration grounded on sustainable economics for both parties. Get feedback from our partners and translate it into product, marketing and operations improvement. Prepare reports and dashboards to present to partners and use as a source of operational improvements. Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years of experience in Account Management, Business Consultant and/or Past Entrepreneurial experience</li><li>You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking</li><li>The skills to manage the big picture and the smallest details. You're always on top of your deadlines and you demonstrate to be an organization freak!</li><li>You've got a good judgment and assertiveness and own up to your mistakes facing any situation with an optimistic approach</li><li>You re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented with a hands-on spirit</li><li>Ability to comfortably work in a high growth and high-performance company with a fast pace.</li><li>Problem solver, data-driven with an analytical approach</li><li>Strong Commercial, Communication, Interpersonal, and Project management skills</li><li>English is mandatory, along with French & Arabic.</li><li>Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</li></ul><p></p></section>
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<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p><span>Manage initial and ongoing training</span></p><br><br><p><span>Ensure alignment between training capacity, recruitment needs, and ramp-up plans.</span></p><br><br><p><span>Supervise the planning and allocation of trainers and ensure compliance with Bell standards and curricula.</span></p><br><br><p><span>Manage the integration of new employees until they go live.</span></p><br><br><p><span>Analyze post-training performance, anticipate capacity needs, and secure business continuity plans.</span></p><br><br><p><span>Directly manage Trainer Leads, the Talent Development Lead, and instructional design functions.</span></p><br><br><p><span>Set objectives, monitor performance, and clarify expected roles, responsibilities, and standards.</span></p><br><br><p><span>Develop the pedagogical, managerial, and digital skills of the teams.</span></p><br><br><p><span>Develop versatility, backup mechanisms, and internal potential.</span></p><br><br><p><span>Instill a culture of collaboration, accountability, feedback, and continuous improvement.</span></p><br><br><p><span>Oversee the management of internal qualifying programs and ensure the quality of professional paths and other development programs.</span></p><br><br><p><span>Translate the directions of the Talent and Development Department into an operational roadmap.</span></p><br><br><p><span>Manage KPIs and dashboards and present results, risks, and priorities in governance meetings.</span></p><br><br><p><span>Maintain close collaboration with Bell, Operations, Hiring & Onboarding, People, Quality, WFM, and support functions.</span></p><br><br><p><span>Contribute to the management of the training budget, optimization of investments, and measurement of business impact.</span></p><br><br><p><span>Contribute to the definition and evolution of skills frameworks.</span></p><br><br><p><span>Oversee leadership, soft skills, language, and support function development programs.</span></p><br><br><p><span>Manage training plans and initiatives carried out with external partners.</span></p><br><br><p><span>Support internal mobility and promotions with Hiring, People, and Operations, and measure program impact.</span></p><br><br><p><span>Oversee instructional engineering and design, and ensure standardization of paths and materials.</span></p><br><br> <br> <br> Required profile : <strong>Job offer description</strong><br><p><span>Manage initial and ongoing training</span></p><br><br><p><span>Ensure alignment between training capacity, recruitment needs, and ramp-up plans.</span></p><br><br><p><span>Supervise the planning and allocation of trainers and ensure compliance with Bell standards and curricula.</span></p><br><br><p><span>Manage the integration of new employees until they go live.</span></p><br><br><p><span>Analyze post-training performance, anticipate capacity needs, and secure business continuity plans.</span></p><br><br><p><span>Directly manage Trainer Leads, the Talent Development Lead, and instructional design functions.</span></p><br><br><p><span>Set objectives, monitor performance, and clarify expected roles, responsibilities, and standards.</span></p><br><br><p><span>Develop the pedagogical, managerial, and digital skills of the teams.</span></p><br><br><p><span>Develop versatility, backup mechanisms, and internal potential.</span></p><br><br><p><span>Instill a culture of collaboration, accountability, feedback, and continuous improvement.</span></p><br><br><p><span>Oversee the management of internal qualifying programs and ensure the quality of professional paths and other development programs.</span></p><br><br><p><span>Translate the directions of the Talent and Development Department into an operational roadmap.</span></p><br><br><p><span>Manage KPIs and dashboards and present results, risks, and priorities in governance meetings.</span></p><br><br><p><span>Maintain close collaboration with Bell, Operations, Hiring & Onboarding, People, Quality, WFM, and support functions.</span></p><br><br><p><span>Contribute to the management of the training budget, optimization of investments, and measurement of business impact.</span></p><br><br><p><span>Contribute to the definition and evolution of skills frameworks.</span></p><br><br><p><span>Oversee leadership, soft skills, language, and support function development programs.</span></p><br><br><p><span>Manage training plans and initiatives carried out with external partners.</span></p><br><br><p><span>Support internal mobility and promotions with Hiring, People, and Operations, and measure program impact.</span></p><br><br><p><span>Oversee instructional engineering and design, and ensure standardization of paths and materials.</span></p><br><br><strong>Required skills and experience</strong><br><p><span>A Bachelor's degree or Master's degree (Bac+4/5) in Human Resources, Management, Training, Instructional Design, Project Management, or equivalent field.</span></p><br><br><p><span>Significant experience in Learning & Development, training, operations, or talent development, with team management and cross-functional project leadership.</span></p><br><br><p><span>Experience in a contact center / BPO / telecom or a highly operations-oriented environment is a significant asset.</span></p><br><br><p><span>Perfect command of French and English combined with very good writing skills.</span></p><br><br><p><span>Proficiency in the Office suite.</span></p><br><br><p><span>Natural leadership and managerial presence.</span></p><br><br><p><span>Excellent interpersonal communication and cross-functional collaboration skills.</span></p><br><br><p><span>Structured thinking, analytical and synthesis skills.</span></p><br><br><p><span>Agility, adaptability, and ability to challenge diplomatically.</span></p><br><br><p><span>Results-oriented, data-driven, and continuous improvement mindset.</span></p><br><br><p><span>Very good time management and a strong sense of priority management.</span></p><br><br><p><span>Ability to bridge strategic vision and operational reality.</span></p><br><br> <br><br> </div>
<p>In this key role, you will focus on hunting for new opportunities across the region. Your focus will be to create and implement account plans focused on attaining deployments of Fortinet products and services. This exciting role will allow you to use your extensive network to run and grow opportunities, write business and account plans for all current and new business tender opportunities and act as the key interface between the customer and all relevant divisions At Fortinet you will Learn and demonstrate a fundamental understanding of Fortinet s technology in order to articulate our value proposition to decision-makers. Develop strong relationships with customer contacts up to Executive C-level to gain insight into their business imperatives and IT drivers, enabling development of a strategy to sell Fortinet solutions. Sell Fortinet products and services through a consultative selling approach and maintain good relationships with key individuals within the accounts. Research customers, identify decision makers, educate prospects and qualify buying interest and sense of urgency. Create and implement strategic account plans through a consultative selling approach focused on attaining enterprise-wide deployments of Fortinet products and services Develop strategies and orchestrate company resources to maximize sales volume within assigned accounts. Effectively engage and build cooperative relationships with System Engineers, Channel Managers, and specialist sales team and executives as required. Drive quarterly business reviews with customer to ensure value from Fortinet investment. Ensures the customer is kept up to date with Fortinet product roadmaps enabling the customer to plan and mitigate risks to their business.</p><p><strong>Desired Candidate Profile</strong></p><p>Have a proven track record of selling hi-tech industry solutions (preferably Cybersecurity and Networking) and developing strategic customer relationships. Possess a consistent track record of quota (over) achievement and demonstrated both career stability and growth. Are a highly motivated self-starter with a competitive personality, strong attention to detail, and a hunger to win. Have exceptional communication skills, both oral and written, coupled with excellent listening skills. Fluency in English is a must.</p>
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<p><span><strong>Regional Account Manager </strong></span><br><span><strong>Location: Casablanca, Morocco</strong></span></p><br><p><span>In this key role, you will focus on hunting for new opportunities across the region. Your focus will be to create and implement account plans focused on attaining deployments of Fortinet products and services. This exciting role will allow you to use your extensive network to run and grow opportunities, write business and account plans for all current and new business tender opportunities and act as the key interface between the customer and all relevant divisions</span></p><br><p><span><strong><u>At Fortinet you will</u></strong></span></p><br><ul> <li><span>Learn and demonstrate a fundamental understanding of Fortinet’s technology in order to articulate our value proposition to decision-makers.</span></li> <li><span>Develop strong relationships with customer contacts up to Executive C-level to gain insight into their business imperatives and IT drivers, enabling development of a strategy to sell Fortinet solutions.</span></li> <li><span>Sell Fortinet products and services through a consultative selling approach and maintain good relationships with key individuals within the accounts.</span></li> <li><span>Research customers, identify decision makers, educate prospects and qualify buying interest and sense of urgency.</span></li> <li><span>Create and implement strategic account plans through a consultative selling approach focused on attaining enterprise-wide deployments of Fortinet products and services</span></li> <li><span>Develop strategies and orchestrate company resources to maximize sales volume within assigned accounts.</span></li> <li><span>Effectively engage and build cooperative relationships with System Engineers, Channel Managers, and specialist sales team and executives as required.</span></li> <li><span>Drive quarterly business reviews with customer to ensure value from Fortinet investment.</span></li> <li><span>Ensures the customer is kept up to date with Fortinet product roadmaps enabling the customer to plan and mitigate risks to their business.</span></li></ul><p><span><strong><u>Apply if you</u></strong></span></p><br><ul> <li><span>Have a proven track record of selling hi-tech industry solutions (preferably Cybersecurity and Networking) and developing strategic customer relationships.</span></li> <li><span>Possess a consistent track record of quota (over) achievement and demonstrated both career stability and growth.</span></li> <li><span>Are a highly motivated self-starter with a competitive personality, strong attention to detail, and a hunger to win.</span></li> <li><span>Have exceptional communication skills, both oral and written, coupled with excellent listening skills.</span></li> <li><span>Fluency in English is a must. </span></li></ul><br> </div>
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Job : <p> Job mission: Manage and optimize the fleet's operation in Morocco by implementing the PRISMA system, to ensure the digitalization, control, and efficiency of transport resources.</p><br><br>
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<strong>AREAS OF RESPONSIBILITY</strong></p><br><br>
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<strong>Lead the implementation of PRISMA within the Moroccan fleet</strong></li>
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<li> Define the deployment plan on ships (phases, types of ships, and operational priorities). </li>
<li> Coordinate the installation of onboard devices and their integration with existing systems. </li>
<li> Supervise real-world navigation tests and validate commissioning. </li>
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<li>
<strong>Configure the system in collaboration with technological suppliers, based on fishing operations</strong></li>
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<li> Set up fishing zones, activity periods, and license-related restrictions. </li>
<li> Adapt PRISMA to the specifics of fishing activities (tides, campaigns, quotas). </li>
<li> Configure alerts related to license violations or activities outside authorized zones. </li>
<li> Manage relationships with PRISMA and onboard technology suppliers. </li>
<li> Ensure coordination with captains, skippers, and fleet managers. </li>
<li> Ensure the system is well adopted by the crews. </li>
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<li>
<strong>Monitor fleet activity and license compliance</strong></li>
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<li> Monitor ship positions, activities, and fishing durations. </li>
<li> Verify compliance with authorized zones and fixed license conditions. </li>
<li> Generate activity reports and alerts in case of non-compliance. </li>
</ol>
<ul>
<li>
<strong>Manage ship maintenance</strong></li>
</ul>
<ol>
<li> Plan preventive maintenance based on operating hours and campaigns. </li>
<li> Coordinate technical interventions at the port. </li>
<li> Record technical incidents and analyze their operational impact. </li>
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<li>
<strong>Control maritime operating consumption and costs</strong></li>
</ul>
<ol>
<li> Supervise fuel consumption per boat and per campaign. </li>
<li> Analyze costs related to operations (crew, maintenance, mooring). </li>
<li> Propose operational optimization measures. </li>
</ol>
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<li>
<strong>Ensure compliance with fishing and maritime regulations</strong></li>
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<li> Verify compliance with Moroccan fishing regulations. </li>
<li> Check the validity of licenses, permits, and ship documents. </li>
<li> Ensure compliance with maritime safety standards. </li>
</ol>
<br> <br> Required profile : <ul>
<li>
<strong>DIPLOMA:</strong> Preferably a technical degree in naval engineering or equivalent</li>
<li>
<strong>EXPERIENCE:</strong> At least 3 years of prior experience in fleet management</li>
<li> Prior experience in implementing fleet management systems would be an asset </li>
<li>
<strong>SPECIFIC SKILLS: </strong>Fleet management, Telemetry and control systems, Basic knowledge of boat maintenance </li>
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<strong>LANGUAGES:</strong> English B2; French C1; Arabic, an asset <strong>SOFTWARE: </strong>Advanced Excel; PRISMA"</li>
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<strong>OTHER RELEVANT ASPECTS FOR THE POSITION:</strong> Availability to undergo a training period (2 months) in <u>Spain</u> within the finance and IT department</p><br><br> <br><br> </div>
<p>The Morocco Innovation and Evaluation Lab (MEL) is looking to hire a Senior Research Associate (SRA) to coordinate its research efforts to foster a culture of evidence-based policymaking in Morocco. The Senior Research Associate will support the implementation of an impact evaluation conducted by a team of international researchers in partnership with the UM6P- OCP ecosystem. This position will be based in our offices at the University Mohammed VI Polytechnic campus in Rabat.</p><p>The MEL works in close collaboration with the public, private, NGO, and philanthropic sectors in Morocco to conduct evaluations that speak to their priorities and share rigorous evidence to inform their decisions.</p><p>The position offers a unique opportunity for the Senior Research Associate to support the research infrastructure of the Morocco Innovation and Evaluation Lab and assist the research project in the design and implementation of impact evaluations as well as data collection, management, and analysis, in an organization undertaking cutting-edge development research. The Senior Research Associate will be directly supervised by the MEL s Director and the Research Manager. The Senior RA will work closely with senior staff from J-PAL and CID, academic researchers and other field staff to perform a variety of research tasks. This research project is a qualitative pilot study designed to inform the development of a full randomized controlled trial (RCT) aimed at strengthening equity in 1337's admissions process. It is conducted by affiliated and international researchers, including Esther Duflo (MIT), Bruno Crepon (ENSAE), Rema Hanna (Harvard University), Florencia Devoto (UM6P), and Kamil Kohen (Paris School of Economics).</p><h3>Key Responsibilities:</h3><p>The Senior Research Associate is responsible for the supervision of the project and its successful implementation in the field, which includes:</p><ul><li>Propose and, as appropriate, implement innovations in the different stages of a project in coordination with Principal Investigators;</li><li>Maintain and grow effective relationships with partner organizations;</li><li>Oversee and lead the field research activities, including the implementation of the evaluation, according to the research design in coordination with partners;</li><li>Supervise a maximum of two Research Associates working on the projects;</li><li>Assist with hiring survey firms, including drafting terms of reference;</li><li>Liaising with field staff running the evaluations and collaborating with them including travel to research field sites;</li><li>Conduct background research in conjunction with field research activities;</li><li>Designing survey questionnaires, conducting qualitative research, refining study design and surveying instruments;</li><li>Supervise in person or phone data collection and ensure the good quality of the data;</li><li>Assist with the preparation of administrative databases;</li><li>Assist with data cleaning and preliminary data analysis; and</li><li>Any other work assigned by Principal Investigators.</li></ul><p>He/she will also be responsible for ensuring good communication and organization on a daily basis:</p><ul><li>Facilitate, strengthen and maintain effective and efficient communication as the primary contact point with Principal Investigators;</li><li>Provide periodic updates on project activities to PIs and subject experts;</li><li>Participate in the planning and design of any outreach activities;</li><li>Ensure that project activities are on schedule and prepare project update reports according to agreements with funders and partners.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Requirements</h3><h4>Education:</h4><p>A Master's Degree in economics, public policy, mathematics, statistics or related technical fields including training in microeconomics, econometrics, statistics, and advanced mathematics; Graduate-level coursework in economics is a plus.</p><h4>Experience:</h4><p>Minimum 3 years of relevant experience, including 2 years of research experience; Experience with STATA and/or R data analysis software is a must; experience interpreting data analysis; experience with academic writing; Experience with budget management is a plus; Experience with living in Morocco is a strong advantage.</p><h3>Skills</h3><p>Very strong quantitative, organisational, and communication skills are necessary; Fluency in French and in English. Arabic command is a strong advantage; Flexible, self-motivating, able to manage multiple tasks efficiently, and a team player; Demonstrated ability to manage high-level relationships with partner organisations; Familiarity with evaluation methods and randomized controlled trials preferred; Ability to work under pressure and meet deadlines.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >- Contribute your expertise in iOS development</font></font></p> <p><font dir="auto" ><font dir="auto" >- Contribute to the creation of new features</font></font></p> <p><font dir="auto" ><font dir="auto" >- Provide support and improve existing features</font></font></p> <p><font dir="auto" ><font dir="auto" >- Participate in discussions, design, and development</font></font></p> <p><font dir="auto" ><font dir="auto" >- Collaborate with all the core professionals</font></font></p> <p><font dir="auto" ><font dir="auto" >- Participate in the modernization of the existing stack</font></font></p> <p><font dir="auto" ><font dir="auto" >- Migrate from UIKit to SwiftUI</font></font></p> <p><font dir="auto" ><font dir="auto" >- Solving problems of varying complexity</font></font></p> <p><font dir="auto" ><font dir="auto" >- Version tracking and bug fixes</font></font></p> <p><font dir="auto" ><font dir="auto" >- Create unit tests</font></font></p> <p><font dir="auto" ><font dir="auto" >- Code review of all developers</font></font></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p><font dir="auto" ><font dir="auto" >We are looking for a senior developer who is equally comfortable working in a team and independently, to join a team of 10 experienced iOS developers.</font></font></p> <p><font dir="auto" ><font dir="auto" >As a proactive individual, you will be responsible for a portion of the application and its related features.</font></font></p> <p><font dir="auto" ><font dir="auto" >In addition to your peers, you will have the opportunity to work closely with the design, product, backend and web teams with the goal of providing the best possible experience for customers.</font></font></p> <p><font dir="auto" ><font dir="auto" >Our tech stack:</font></font></p> <p>- OS minimum : iOS 13+ (et bient t iOS 15+)</p> <p>- Language : Swift only</p> <p><font dir="auto" ><font dir="auto" >- Graphical interface: UIKit (and soon SwiftUI)</font></font></p> <p>- Gestion des d pendances : <strong>S</strong>wift <strong>P</strong>ackage <strong>M</strong>anager only</p></div><p></p></section>
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Job : <p>As part of the launch of our real estate platform, we are recruiting a Video Editor specializing in short and dynamic formats. Your role will be to transform our raw footage (property tours, expert interviews, neighborhood analyses) into high-performing content for our social media channels (TikTok, Reels, YouTube Shorts).</p><br><br><p><br>FUNCTIONS:</p><br><br><p><br>• Editing various formats: Edit real estate tours, "Top 3" lists by budget, neighborhood guides, and agent interviews;<br>• Retention optimization: Work on pacing (jump cuts, transitions), hooks, and sound design to maximize watch time;<br>• Graphic overlays: Integrate dynamic subtitles, title elements (lower-thirds), price tags, and map overlays;<br>• Format adaptation: Adapt a main shoot into several versions (15s, 30s, 60s) optimized for each platform (9:16 predominantly);<br>• Technical quality: Ensure color grading, audio mixing (voice clarity), and rigorous verification of on-screen information (prices, sizes, locations);<br>• Production management: File organization, raw footage archiving, and integration of feedback from the editorial team.<br> </p><br><br> <br> Required profile : <p>PROFILE:</p><br><br><p><br>• Associate's or Bachelor's degree (Bac+2/3)<br>• Experience: Minimum 3 years in video editing, with proven specialization in vertical formats (Social Media).<br>• Strong ability to simplify complex topics and excellent French writing skills.</p><br><br><p>JOB REQUIREMENTS:</p><br><br><p><br>• Advanced proficiency in Adobe Premiere Pro or DaVinci Resolve;<br>• Proficiency in After Effects for text and graphic animation;<br>• Demonstrate great attention to detail, especially regarding spelling, accuracy of real estate data, and adherence to the graphic charter.<br>• Responsiveness: Ability to produce quality content within short deadlines, matching the fast-paced publication rhythm.<br>• Local knowledge: Good understanding of Morocco's territory and major cities (Rabat, Casablanca, etc.) to ensure consistency and relevance of the content produced.</p><br><br><p>Desired Qualifications (Assets)</p><br><br><p><br>• Basic knowledge of filming (smartphone, mirrorless camera, stabilization) to assist during shoots.<br>• Ability to proofread and validate content in Arabic and French, especially for on-screen elements.<br>• Previous experience in real estate or the luxury sector is appreciated.<br> </p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Technical Support Analyst is responsible for 1st level support for Oracle Hospitality OPERA product suite (OPERA PMS, OXI, OWS, S&C, Reporting & Analytics) and associated hotel interfaces. Join Oracle in Agadir Bay Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco and we are looking for talented professionals to be part of this exciting journey. This is your opportunity to: Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite. Work with global teams supporting leading hotels and F&B businesses across EMEA. Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities. Grow your career within Oracle one of the world s most respected technology companies. Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle. At Oracle, we don t just support our customers we build lasting partnerships. In Agadir, we are building a team that combines local talent with global best practices to deliver exceptional customer experiences. If you are passionate about technology, hospitality, and delivering excellence, we invite you to join us and help shape a first-class support hub in Morocco. Duties & Responsibilities Provide voice and remote support for hotel customers worldwide. Troubleshoot OPERA PMS issues (reservations, check-in/out, billing). Document solutions and ensure accurate case records in ICCP tool. Collaborate with Oracle teams to escalate and resolve issues. Act as customer advocate for hotel users and escalate gaps. Provide technical assistance via phone, email, and remote tools. Assist in OPERA configuration, installation, and training when required. Stay updated on OPERA new releases. Knowledge, Skills & Abilities Essential Minimum 2 years IT or hospitality systems support experience. Experience with hotel PMS applications, ideally Oracle OPERA. Graduate degree in technical, hospitality, or business field. Understanding of hotel operations (front office, reservations, housekeeping). Customer service experience with direct client interaction. Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint). Knowledge of OS (Windows, Oracle, VMware) desirable. SQL experience preferred. Other Requirements Commitment to high-quality customer service. Excellent English & German communication Strong troubleshooting and problem-solving ability. Organizational and multitasking skills. Flexibility for global 24x7 shifts including weekends and holidays. Cross-cultural awareness. Abilities Ability to build trust with hotel customers and Oracle colleagues. Independent worker and team player. Adaptable and able to prioritize in dynamic environments. Creative thinker to resolve problems and improve processes. Resilient under pressure with focus on service quality. **Note:** This role requires weekend support and shift work in a 24x7 global hospitality environment. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That s why we re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing EMAIL_ADDRESS or by calling PHONE_NUMBER in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Career Level - IC3 In this role, you will be considered the lead customer liaison for 4 -10 strategic, top-revenue Support accounts, and will attend one-on-one meetings with representatives of the strategic accounts. You will be responsible for managing internal projects, such as creating internal training curricula and schedules, presenting across lines of businesses, identifying and driving productivity improvement opportunities, coordinating, preparing and qualifying Premier Analysts for Customer Visits and employee mentoring.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years IT or hospitality systems support experience. Experience with hotel PMS applications, ideally Oracle OPERA. Graduate degree in technical, hospitality, or business field. Understanding of hotel operations (front office, reservations, housekeeping). Customer service experience with direct client interaction. Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint). Knowledge of OS (Windows, Oracle, VMware) desirable. SQL experience preferred. Commitment to high-quality customer service. Excellent English & German communication Strong troubleshooting and problem-solving ability. Organizational and multitasking skills. Flexibility for global 24x7 shifts including weekends and holidays. Cross-cultural awareness. Ability to build trust with hotel customers and Oracle colleagues. Independent worker and team player. Adaptable and able to prioritize in dynamic environments. Creative thinker to resolve problems and improve processes. Resilient under pressure with focus on service quality.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Responsible for coordinating activities during the pre-project and development phases. He/She develops and estimates the PIV (Product Information Value) for the subsystem, leads technical reviews (White Book, BCI mass), forecasts partial resources, updates KPIs, and manages RFQ robustness. During the development phase, he/she ensures the convergence of definitions, monitors the physical PIV (system, subsystem, suppliers), leads product/process routines, participates in project ceremonies, and ensures the consistency of the digital PIV with KPIs and the schedule.</font></font></p><p><font dir="auto" ><font dir="auto" >development and costing of the PIV subsystem</font></font></p><p>Support VSR : animation White Book & masse BCI</p><p><font dir="auto" ><font dir="auto" >Forecast of partial resources and ancillary needs</font></font></p><p><font dir="auto" ><font dir="auto" >Performance KPI update</font></font></p><p><font dir="auto" ><font dir="auto" >RFQ Robustness Testing Management</font></font></p><p><font dir="auto" ><font dir="auto" >Managing the convergence of robust definitions</font></font></p><p><font dir="auto" ><font dir="auto" >Preparation and management of the convergence of the physical PIV system/subsystem</font></font></p><p><font dir="auto" ><font dir="auto" >Monitoring of physical PIV suppliers</font></font></p><p><font dir="auto" ><font dir="auto" >GDM animation of product & process before RO and process post RO</font></font></p><p><font dir="auto" ><font dir="auto" >Participation in project rituals</font></font></p><p><font dir="auto" ><font dir="auto" >Monitoring of the digital PIV subsystem (IP-driven): KPIs and planning consistency</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Engineering degree or equivalent (Bac+5 level).</font></font></li><li><font dir="auto" ><font dir="auto" >Between 6 months and 3 years in a similar role.</font></font></li><li><font dir="auto" ><font dir="auto" >Good level of communication in French and English.</font></font></li></ul><p></p></section>
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Job : <p><u><strong>Mission 1: Environment Deployment and Integration</strong></u></p><br><br><ul><li>Participate in the deployment of different versions of the solutions on internal and client environments</li><li>Contribute to the configuration, setup, and administration of the technical components of the solutions</li><li>Ensure the maintenance of development, testing, and production environments</li><li>Support integration teams during installations and version upgrades</li></ul><p><u><strong>Mission 2: Infrastructure Administration and Operation</strong></u></p><br><br><ul><li>Participate in the administration of Cloud infrastructures and application environments</li><li>Ensure the proper functioning of servers, services, and technical components</li><li>Contribute to monitoring the availability, performance, and supervision of applications</li><li>Participate in the analysis of technical incidents and their resolution</li><li>Carry out routine operations and maintenance tasks</li></ul><p><u><strong>Mission 3: Platform Security and Reliability</strong></u></p><br><br><ul><li>Participate in the implementation of good security practices for environments</li><li>Contribute to the management of access, certificates, and authentication mechanisms</li><li>Ensure the maintenance of platform security, availability, and performance levels</li><li>Participate in backup, restore, and service continuity operations</li><li>Contribute to technological watch on topics related to DevOps, Cloud, and cybersecurity</li></ul><p><u><strong>Mission 4: Industrialization and Continuous Improvement</strong></u></p><br><br><ul><li>Participate in the automation of administration, deployment, and operation tasks</li><li>Contribute to the documentation of architectures, technical procedures, and best practices</li><li>Participate in the continuous improvement of DevOps tools and processes</li><li>Provide technical support to development, integration, and support teams<br> </li></ul> <br> <br> Required profile : <p><u><strong>Education and Experience</strong></u></p><br><br><ul><li>Master's degree (Bac+5) in Computer Science, Software Engineering, Information Systems, or Networks & Telecommunications</li><li>Valid experience (1 to 3 years) in a technological environment (software publisher, IT consulting firm, integrator, or IT department), focusing on DevOps, system administration, Cloud, or application infrastructure</li></ul><p><u><strong>Skills</strong></u></p><br><br><ul><li>Good knowledge of Linux environments and Web servers (NGINX)</li><li>Knowledge of distributed architectures and micro-services</li><li>Knowledge of Docker containers and virtualization principles</li><li>Knowledge of Cloud environments and API architectures</li><li>Basic understanding of networks, HTTP(S) protocols, DNS, SSL/TLS, and system security</li><li>Knowledge of monitoring and logging tools (Grafana, ELK, Zipkin)</li><li>Ability to diagnose technical incidents and propose solutions</li></ul><p><u><strong>Personal Qualities</strong></u></p><br><br><ul><li>Technical curiosity and willingness to learn</li><li>Analytical skills and methodology in problem-solving</li><li>Rigor and organizational skills</li><li>Team spirit and collaboration with development and integration teams</li><li>Progressive autonomy and sense of responsibility</li><li>Proactivity and willingness to contribute to continuous improvement</li></ul><p><u><strong>Languages</strong></u></p><br><br><ul><li>French: fluent</li><li>English: professional</li></ul> <br><br> </div>
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<b>Position:</b>Sales Specialist<br><br><b>Job Description:</b><p><b>About US:</b> </p><br><br><p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.<b>.</b> </p><br><br><br><p><b>WHAT WILL YOU DO?</b> </p><br><br><ul><li><p>Prepare and enter detailed price offers into our system, ensuring accuracy and completeness. </p><br><br></li></ul><ul><li><p>Verify and correct orders to maintain streamlined processes and efficient operations. </p><br><br></li></ul><ul><li><p>Engage in effective communication with our product managers and customers, providing prompt and helpful assistance. </p><br><br></li></ul><ul><li><p>Embrace continuous learning and professional development by actively participating in IT training programs. </p><br><br></li><li><p><span>- creating quotes for our clients, based on quotes received from vendors or in response to client requests</span></p><br><br></li><li><p><span>communicating and coordinating with the Italian team that manages the brands (vendors) assigned to them</span></p><br><br></li><li><p><span>communicating with vendors and resellers (our clients) via email and/or phone</span>;</p><br><br></li><li><p><span>use company tools (Salesforce, AX, Outlook, ARM, etc.) accurately</span></p><br><br></li></ul><br><p><b>REQUIREMENTS:</b> </p><br><br><ul><li><p>Fluent in English (B2/C1) language, enabling effective communication with international clients and business partners. </p><br><br></li></ul><ul><li><p>Strong written and verbal communication skills, capable of clearly conveying information through various channels. </p><br><br></li></ul><ul><li><p>Detail-oriented mindset to ensure meticulousness in handling offers and orders. </p><br><br></li></ul><ul><li><p>A proactive and enthusiastic learner, eager to acquire new skills and adapt to evolving industry trends. </p><br><br></li><li><p><span>ecome self-sufficient in their tasks</span></p><br><br></li><li><p><span>work proactively and accurately</span></p><br><br></li><li><p><span>collaborate with their teams in Italy and within the inside sales team in Casablanca</span></p><br><br></li><li><p><span>knowledge of Italian and English is required too</span></p><br><br></li></ul><br><p><b>WHAT WE OFFER:</b> </p><br><br><ul><li><p>Permanent contract, </p><br><br></li></ul><ul><li><p>Social advantage: CNSS, CIMR, Health insurance, </p><br><br></li></ul><ul><li><p>Working within an international organization, recognized worldwide in its sector. </p><br><br></li></ul><ul><li><p>Friendly work atmosphere and a supportive work-life balance. </p><br><br></li></ul><br><p>Join our team today and take the next step in your professional journey with us. We look forward to receiving your application! </p><br><br><p>#LI-HL1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Product & Supplier Management<br> </div>
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<b>Position:</b>Business Operation Analyst ArrowSphere<br><br><b>Job Description:</b><span><b>About ArrowSphere</b></span><p><span><b>ArrowSphere</b> is Arrow ECS’s cloud platform, — a single point of access to the market’s leading cloud solutions.<br>It enables users to <b>search, configure, purchase, provision, and manage</b> top <b>IaaS, PaaS, and SaaS</b> offerings through a unified and automated environment.<br>Discover ArrowSphere in this short video 👉 https://www.youtube.com/watch?v=he1PaHeGW2s</span></p><br><br><br><p><span>You will join the <b>Cloud R&D team</b>, made up of around <b>70 engineers</b>, working in a <b>start-up spirit</b> and a <b>DevOps culture</b> driven by innovation and collaboration.</span></p><br><br><br><span><b>Your Role</b></span><p><span>As a <b>Business Operation Analyst</b>, you will play a key role in managing, maintaining, and improving the <b>data quality and structure</b> that power the ArrowSphere platform.<br>Your mission will be to ensure the <b>accuracy, reliability, and consistency</b> of the information used in transactions and integrations with our vendor partners.</span></p><br><br><span><b>Main Responsibilities</b></span><ul><li><p><span>Ensure the <b>maintenance and quality</b> of catalog data throughout the vendor lifecycle on the platform.</span></p><br><br></li><li><p><span><b>Optimize and document processes</b> related to data implementation and quality control, working closely with project teams.</span></p><br><br></li><li><p><span><b>Define business requirements</b> and follow up on the proper execution of related developments.</span></p><br><br></li><li><p><span>Provide <b>functional support</b> to project teams regarding data management and integration.</span></p><br><br></li><li><p><span>Actively contribute to <b>vendor onboarding projects</b> on ArrowSphere.</span></p><br><br></li></ul><span><b>Profile</b></span><ul><li><p><span>Master’s degree (or equivalent, Bac +4/5) in <b>IT, data management, engineering, or business analysis</b>.</span></p><br><br></li><li><p><span><b>2+ years of relevant experience</b> in a similar position, ideally within a <b>cloud or digital environment</b>.</span></p><br><br></li><li><p><span>Strong understanding of <b>data management, business processes, and quality control</b>.</span></p><br><br></li><li><p><span>Excellent written and spoken communication skills in <b>English and French</b>.</span></p><br><br></li><li><p><span>Analytical mindset, rigor, and strong attention to detail.</span></p><br><br></li><li><p><span>Team-oriented, curious, and able to collaborate effectively with both technical and functional profiles.</span></p><br><br></li></ul><span><b>Why Join Us?</b></span><ul><li><p><span>An <b>innovative and collaborative tech environment</b>, at the crossroads of cloud, data, and business.</span></p><br><br></li><li><p><span>An <b>international team</b> that values autonomy and initiative.</span></p><br><br></li><li><p><span>The opportunity to <b>actively contribute to the transformation</b> of a major cloud platform.</span></p><br><br></li><li><p><span><b>Position based in Casablanca</b>, with <b>partial remote work</b>.</span></p><br><br></li></ul><p><span>#LI-JC1</span></p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong>Overview: </strong></p><br><p>Are you an experienced histology professional with a passion for leadership, operational excellence, and scientific innovation? We are seeking a dynamic and highly motivated Histology scientist to lead our histopathology team and manage the overall laboratory operations within the Functional Immunology and Innovative Technology Group. In this senior role, you will oversee the day-to-day management of a skilled histotechnology team, ensuring the highest standards of quality, efficiency, and regulatory compliance in support of immunology drug discovery programs. Your responsibilities will span from histotechnology laboratory work, team leadership, workflow optimization, resource planning, quality management systems, and cross-functional collaboration with pathologists, scientists, and study directors. You will serve as the primary technical and operational authority for the lab, championing a culture of continuous improvement, scientific rigor, and professional development. If you thrive in a fast-paced, multidisciplinary research environment and are ready to lead a high-performing team at the forefront of translational science, we encourage you to apply.</p><br><p><strong>Responsibilities:</strong></p><br><p><strong>Histotechnology: </strong>Participate in the accessioning, grossing, embedding, processing of traditional histological tissue samples as well as novel complex in vitro model samples.</p><br><p><strong>Team Leadership & Personnel Management</strong>: Directly supervise, mentor, and develop a team of histotechnologists and laboratory technicians. Conduct performance evaluations, establish individual development plans, oversee scheduling and workload allocation, and foster a collaborative, inclusive, and psychologically safe team culture.</p><br><p><strong>Workflow Oversight & Operational Management</strong>: Plan, coordinate, and prioritize laboratory workflows to ensure timely delivery of histological services in support of drug discovery and translational research programs. Monitor laboratory capacity and adjust resource allocation as needed to meet project milestones and organizational objectives. Be the point of contact for troubleshooting the newly implemented laboratory management information system employed in the laboratory (SampleManger).</p><br><p><strong>Quality Assurance & Regulatory Compliance</strong>: Establish, maintain, and continuously improve quality management systems, including SOPs, quality control protocols, and laboratory metrics.</p><br><p><strong>Resource & Budget Management</strong>: Oversee procurement, maintenance, and qualification of laboratory equipment, reagents, and consumables.</p><br><p><strong>Training & Mentorship</strong>: Provide technical training in histological techniques including tissue trimming, processing, embedding, FFPE and cryosectioning, routine and special staining, and advanced molecular tissue-based assays.</p><br><p><strong>Laboratory Safety</strong>: Enforce safe handling of hazardous chemicals, biological specimens, and sharp instruments. Lead incident investigations, and corrective action implementation in compliance with EHS policies.</p><br><p><strong>Cross-Functional Collaboration & Scientific Support</strong>: Partner with pathologists, research scientists, and program managers to understand project needs and deliver tailored histological solutions.</p><br><p><strong>Continuous Improvement & Innovation</strong>: Identify and implement improvements to existing workflows, technologies, and methodologies. Evaluate and qualify new platforms and reagents, and champion the adoption of emerging histological and digital pathology technologies aligned with the group's scientific strategy.</p><br><br>Qualifications<br><br><p><strong>Basic Qualifications</strong>:</p><br><p>BS or equivalent education with typically 7 or more years of experience</p><br><p>MS or equivalent education with typically 5 or more years of experience</p><br><p>Demonstrated experience in histotechnology science, managing laboratory personnel, including performance management, scheduling, and staff development</p><br><p><strong>Preferred Qualifications</strong>:</p><br><p>Histotechnologist (HTL) or Histotechnician (HT) certification (ASCP) required; HT/HTL (ASCP) in good standing preferred</p><br><p>Comprehensive technical proficiency in tissue grossing, FFPE and OCT processing, embedding, sectioning, routine H&E, and special histochemical staining</p><br><p>Experience developing, validating, and implementing standard operating procedures (SOPs), quality control programs, and regulatory/compliance frameworks (e.g., GLP, ISO)</p><br><p>Familiarity with advanced molecular histology platforms (e.g., spatial transcriptomics) and laboratory information management systems (LIMS) such as Sample Manager or equivalent</p><br><p><strong>Other Desirable Attributes:</strong></p><br><p>Proven leadership and people management skills with an ability to motivate, mentor, and develop a high-performing technical team</p><br><p>Strong organizational skills with exceptional attention to detail and the ability to manage competing priorities in a deadline-driven environment</p><br><p>Demonstrated commitment to laboratory safety, regulatory compliance, and adherence to institutional policies and documentation standards</p><br><p>Effective communicator with the ability to collaborate cross-functionally with pathologists, scientists, operations, and senior leadership</p><br><p>Strategic thinker with a continuous improvement mindset and the ability to drive process optimization and innovation initiatives</p><br><p>Consistent track record of delivering high-quality, reproducible results within resource and timeline constraints</p><br><p>Excellent oral and written communication skills, including experience preparing technical reports, and presentations</p><br><p>Independent, analytical, and solutions-oriented with a demonstrated ability to navigate ambiguity and drive decisions in a complex research environment</p><br><p>Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, OneNote) and laboratory data management tools</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for a Senior Developer specializing in Microsoft Dynamics 365 Field Service to join our technical team. You will be responsible for the design, development, and optimization of field service management solutions, in collaboration with business and technical teams.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Main missions</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Design and develop customized solutions on Dynamics 365 Field Service.</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Configure and deploy Dynamics Field Service modules, including field service management, route planning and optimization.</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Integrate Dynamics 365 with other information systems (RP, CRM, reporting tools, etc.).</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Developing plugins, workflows and automations in C#/.NET.</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Use Power Platform (Power Automate, Power Apps, Power BI) to improve user experience and functionality.</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >To ensure the maintenance and optimization of existing applications.</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Supporting technical and functional teams on best practices and updates to the Dynamics ecosystem.</font></font></p></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p> <strong><font dir="auto" ><font dir="auto" >Required skills</font></font></strong> </p> <p> <u>Techniques :</u> </p> <ul> <li> <p>Expertise en Microsoft Dynamics 365 Field Service et son cosyst me. </p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Mastery of C#/.NET development (plugins, workflows, custom scripts).</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >In-depth knowledge of Dataverse (Common Data Service) and Dynamics architecture.</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Experience in integrating REST/SOAP APIs with Dynamics 365.</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Proficiency in Power Automate, Power Apps and Power BI.</font></font></p> </li> </ul> <ul> <li> <p>Exp rience avec Azure (Logic Apps, Azure Functions, Azure DevOps). </p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Skills in SQL and relational database design.</font></font></p> </li> </ul> <p> <u><font dir="auto" ><font dir="auto" >Functional:</font></font></u> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Good understanding of the processes involved in managing field interventions.</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Ability to interact with stakeholders to understand and define business needs.</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Sense of analysis and problem-solving skills for complex issues.</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Experience in Agile/Scrum mode.</font></font></p> </li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Search profile</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Diploma in computer science (Bac+5, engineering school or university).</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Minimum 5 years of experience in Dynamics 365 development.</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Microsoft Dynamics 365 and Power Platform certifications are a plus.</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Good communication skills and team spirit.</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Autonomy and rigor in project management.</font></font></p> </li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Benefits</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Innovative and varied projects in a stimulating environment.</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Training and certification opportunity on Microsoft technologies.</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Flexible working arrangements (part-time work).</font></font></p></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><b>Job Description</b> Workshops concerned: Stamping workshop, Welding/bodywork workshop, Paint shop, General assembly workshop, Underbody component workshop</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><p><font dir="auto" ><font dir="auto" >Key skills: Project management expertise in the field of automation, with mastery of business processes according to the relevant department (stamping, welding/bodywork, powertrain, painting, plastics processing, and general assembly). Knowledge of automation architectures (including safety aspects). Ability to control project deliverables during the study phase: Risk analysis, Functional analysis (including, if necessary, product quality risks), Electrical schematics (including safety aspects), Bills of Materials (BOM), PL calculations, Test Execution Procedure (TEP) initialization. Mastery of automation program control (including safety aspects). Knowledge of machine safety standards. Knowledge of interfaces with MES/Monitoring/IT systems (including cybersecurity aspects). Knowledge of electrical engineering and electrical diagrams. Knowledge of robotics. Knowledge of conveyor control technologies. Knowledge of Lean Manufacturing tools and problem-solving tools. Proficiency in office software, particularly Microsoft Excel and Word. 3-4 years of experience.</font></font></p><p></p></section>