وظائف مشرف أمن - أغادير المغرب

<p>To provide courteous, professional, efficient and attentive service at all times, in accordance with the hotel s F&amp;B standards and procedures. To assist the Chef de Rang in ensuring the smooth operation of the assigned section and delivering a high-quality guest experience. To perform opening and closing procedures for the respective outlet as assigned. To have thorough knowledge of all food and beverage items on the menu and confidently recommend dishes, beverages and suitable combinations to guests. To support upselling initiatives by suggesting appropriate menu items and alternatives. To ensure that tables are properly set, maintained and cleared according to the hotel s service standards. To anticipate guests needs, handle enquiries courteously and establish positive relationships with guests. To coordinate effectively with the kitchen, bar and other F&amp;B team members to ensure smooth and timely service. To ensure that the outlet, service stations and surrounding areas are kept clean, organized and properly prepared at all times. To monitor operating supplies and contribute to reducing spoilage, breakage and wastage. To report guest complaints or operational issues to the Chef de Rang, Supervisor or Manager and ensure appropriate follow-up. To assist in the training and guidance of Commis de Rang when required. To participate in periodic inventories of operating equipment and supplies. To undertake any reasonable tasks and secondary duties assigned by the Chef de Rang, Supervisor or Outlet Manager. To remain flexible and, when required, rotate within different F&amp;B outlets or other areas of the hotel according to operational needs.</p><p><strong>Desired Candidate Profile</strong></p><p>The following knowledge, skills and abilities are required: Attention to detail, style and aesthetics of hotel is critical. Outstanding verbal and written communications skills. College Degree in Hospitality or similar field. 2 years experience in similar role. Good proficiency in English, Arabic and French</p>

<p>Service Operations Staff the client intake channel during your shift, qualify and triage incoming requests, and own first response within committed service levels. Diagnose and resolve incidents across the Cloudflare stack, including WAF, DDoS mitigation, rate limiting, bot management, CDN and caching, DNS, TLS, load balancing, Zero Trust and Workers . Qualify monitoring alerts, act on them using documented runbooks and create tickets where required. Escalate appropriately and early to senior engineers, the MSP &amp; Support Lead and Cloudflare Support in accordance with the escalation matrix. Maintain accurate ticket records in Jira , including detection source, priority and timestamps, supporting accurate service-level reporting. Change Execution Execute production configuration changes under formal change control, including four-eyes validation and a documented rollback plan before deployment. Provide named technical coverage during declared client go-live windows, including pre-go-live validation and active monitoring following cutover. Maintain Cloudflare configuration as code using Terraform and version control . Investigate and resolve configuration drift identified through automated nightly comparisons. Ensure production changes are properly documented and traceable. Proactive Engineering Deliver scheduled proactive activities including configuration and security-posture audits, false-positive analysis, cache and rate-limit calibration, DNS and certificate hygiene, and unused-rule cleanup. Analyse traffic and security telemetry using Cloudflare Analytics, GraphQL API and log data to identify potential problems before they affect clients. Recommend and implement security and performance improvements and demonstrate their impact. Contribute to root-cause analysis following major incidents. Identify recurring causes and raise them through the problem-management process so they can be eliminated rather than repeatedly resolved. Collaboration &amp; Knowledge Work closely with client NOC and security teams, including participation in operational channels and major incident bridges where BRIXIO is integrated with the client's teams. Write and maintain runbooks, Standard Operating Procedures and configuration documentation in Confluence . Support BRIXIO's professional services and implementation teams during escalations and handovers into managed service. Actively share technical knowledge across the team to reduce dependency on individual engineers. What We're Looking For Technical Experience 3+ years of experience in network, security or cloud operations. Experience within managed services, NOC or SOC environments is a strong advantage. Solid working knowledge of DNS, HTTP/HTTPS, TLS, proxies, caching and CDN mechanics . Practical Cloudflare experience across WAF, DDoS mitigation, rate limiting, bot management, CDN and DNS . Where Cloudflare experience is partial, BRIXIO will fund Cloudflare certification, which you will be expected to complete within the first six months. Confidence using diagnostic tools including curl, dig, traceroute, browser developer tools and HAR analysis . Experience with Terraform for Infrastructure as Code. Experience with Git/version control . Scripting capability using Python or Bash . Understanding of web application architecture and application-security fundamentals. Familiarity with Jira Service Management and ITIL-aligned incident, change and problem-management processes. Exposure to observability and monitoring platforms. Experience with AWS, Azure or GCP is an advantage. Languages Full professional fluency in both French and English is a hard requirement. You will handle incidents both in writing and verbally with French- and English-speaking enterprise clients, including during high-pressure situations. You will also prepare client-facing incident and change records in both languages. Both French and English will be assessed during the interview process. Arabic is a significant advantage when supporting BRIXIO's Gulf accounts. How You Work We are looking for someone who is: Calm and methodical when working under incident pressure. Disciplined about escalation rather than improvising when the situation requires additional expertise. Serious about documentation and maintaining accurate technical records. Able to explain technical situations clearly to non-technical stakeholders in either French or English. Comfortable acknowledging what they do not know and finding the right answer. Reliable within a rotating shift environment and disciplined about providing clean handovers to colleagues. Comfortable working remotely within a distributed international team spanning Morocco, the Philippines, France and the Gulf. What Success Looks Like Success in this role means: Increasing numbers of issues are detected and resolved proactively before clients report them. Service-level commitments are consistently met, with any breaches accurately documented and understood. Recurring incidents are progressively eliminated, reducing reactive workload over time. Production changes are executed safely, with rollback plans prepared even when they are not needed. Shift handovers are clean, tickets are accurate and runbooks remain current. Clients develop confidence in the engineers operating their environments. Proactive engineering contributes measurably to improved security, performance and service stability. Why BRIXIO? Join one of a select number of Cloudflare Authorised Service Delivery Partners , working directly with Cloudflare engineering and support teams. Be part of Equans and the Bouygues group , with the stability, scale and career mobility of a major international organisation. Develop genuine Cloudflare depth through access to Cloudflare University, partner-only training and funded certification . Join a managed service designed around defined processes, published rotas, protected proactive engineering time and no expectation of being reachable outside your shift . Develop towards Senior MSP Engineering, Professional Services Implementation, Solution Architecture or Service Delivery Management . Work in an environment where automation is part of the engineering role , with engineers encouraged to contribute to and improve BRIXIO's internal tooling.</p><p><strong>Desired Candidate Profile</strong></p><h3>What We're Looking For</h3><p>Technical Experience</p><ul><li>3+ years of experience in network, security or cloud operations.</li><li>Experience within managed services, NOC or SOC environments is a strong advantage.</li><li>Solid working knowledge of DNS, HTTP/HTTPS, TLS, proxies, caching and CDN mechanics .</li><li>Practical Cloudflare experience across WAF, DDoS mitigation, rate limiting, bot management, CDN and DNS .</li><li>Where Cloudflare experience is partial, BRIXIO will fund Cloudflare certification, which you will be expected to complete within the first six months.</li><li>Confidence using diagnostic tools including curl, dig, traceroute, browser developer tools and HAR analysis .</li><li>Experience with Terraform for Infrastructure as Code.</li><li>Experience with Git/version control .</li><li>Scripting capability using Python or Bash .</li><li>Understanding of web application architecture and application-security fundamentals.</li><li>Familiarity with Jira Service Management and ITIL-aligned incident, change and problem-management processes.</li><li>Exposure to observability and monitoring platforms.</li><li>Experience with AWS, Azure or GCP is an advantage.</li></ul><h3>Languages</h3><ul><li>Full professional fluency in both French and English is a hard requirement. You will handle incidents both in writing and verbally with French- and English-speaking enterprise clients, including during high-pressure situations. You will also prepare client-facing incident and change records in both languages. Both French and English will be assessed during the interview process.</li><li>Arabic is a significant advantage when supporting BRIXIO's Gulf accounts.</li></ul><h3>How You Work</h3><p>We are looking for someone who is:</p><ul><li>Calm and methodical when working under incident pressure.</li><li>Disciplined about escalation rather than improvising when the situation requires additional expertise.</li><li>Serious about documentation and maintaining accurate technical records.</li><li>Able to explain technical situations clearly to non-technical stakeholders in either French or English.</li><li>Comfortable acknowledging what they do not know and finding the right answer.</li><li>Reliable within a rotating shift environment and disciplined about providing clean handovers to colleagues.</li><li>Comfortable working remotely within a distributed international team spanning Morocco, the Philippines, France and the Gulf.</li></ul>

<h3>The Role</h3>As a Professional Services Engineer , you will design, build and implement Cloudflare environments for BRIXIO's French-speaking enterprise and public-sector clients and help take them successfully into production. This is a hands-on implementation role covering onboarding, migration from existing CDN and WAF platforms, WAF and DDoS deployment, Zero Trust rollout, DNS cutovers, SASE and production hardening. You will work within properly planned and governed client projects. The Delivery Manager owns the project plan and delivery governance, while the Principal Architect provides technical authority and owns the overall design. Your responsibility is the build, validation and client-facing technical implementation . The client portfolio includes French banks, industrial groups, public bodies and media organisations. You will regularly work directly with their technical teams in French, explaining what you are implementing, why particular decisions have been made and how production changes will be managed. This is not a back-office engineering role . We are hiring at two levels: Senior Engineer: capable of owning a Cloudflare migration end to end and independently leading technical conversations with clients. Mid-Level Engineer: strong network/security fundamentals and implementation experience, with the opportunity to deepen Cloudflare expertise through structured training and certification.<p></p><h3>What You Will Do</h3>Cloudflare Implementation &amp; Migration<p></p><p>Configure and deploy Cloudflare environments across DNS, CDN and caching, WAF, DDoS mitigation, rate limiting, Bot Management, Zero Trust and Access, tunnels and SASE components . Deliver migrations from incumbent platforms, particularly Akamai and other CDN/WAF providers . Handle rule translation, traffic cutover planning, staged deployment and rollback design. Plan and execute production DNS cutovers , ensuring a validated rollback is available at every stage. Build and deliver pilots and proofs of concept, from individual applications through to full production rollouts. Test, validate and tune deployed environments, including cache-hit ratio, latency, WAF false positives and other client-relevant performance characteristics.</p><p>Client-Facing Technical Delivery</p><p>Lead technical working sessions with client teams in French, including workshops, configuration reviews, cutover rehearsals and go-live calls. Explain technical decisions, risks and implementation considerations clearly to both engineers and management stakeholders. Produce client-facing technical documentation in French and English , including configuration records, runbooks, cutover plans and project-closure documentation. Identify and raise technical or delivery risks as soon as they become visible rather than allowing them to surface late in the project.</p><p>Working Within the Delivery Model</p><p>Work according to the project plan established by the Delivery Manager. Provide clear and accurate progress updates and flag potential delays or blockers early. Escalate architecture and design questions to the Principal Architect rather than making unapproved architectural changes during delivery. Maintain accurate project timesheets and record effort against the appropriate projects. Identify and communicate potential out-of-scope client requests to the Delivery Manager. Deliver a structured handover into managed services at project closure, including complete documentation, runbooks and known risks, allowing the support team to operate the environment effectively from day one.</p><p>Collaboration &amp; Knowledge Sharing</p><p>Work with implementation engineers in Dubai and Poland, managed services teams in Morocco and the Philippines, and pre-sales and architecture teams in France. Use Zoho Projects and BrixioOne as the source of truth for project tasks, documentation and reporting. Contribute to BRIXIO's internal knowledge base and reusable implementation patterns and playbooks. Support managed services teams with escalations requiring deeper implementation expertise. Share technical knowledge across the wider delivery organisation.</p><p></p><h3>What We're Looking For</h3>Technical Foundation<p></p><p>You should have a strong practical understanding of: DNS, HTTP/HTTPS, TLS and certificates Proxies and reverse proxies Caching and CDN mechanics Web application architecture Origin infrastructure Cloud fundamentals across AWS, Azure or GCP You should be able to clearly explain what happens between a browser and an origin infrastructure and confidently troubleshoot problems across that path. You will also need a solid grounding in web application security, including: WAF concepts OWASP Top 10 Bot mitigation DDoS attack patterns Rate limiting You should be comfortable using technical troubleshooting tools including: curl dig traceroute Browser developer tools Packet capture tools where required You should also have scripting and automation capability using technologies such as Python, Bash or Terraform , together with experience working with REST APIs . Experience with Cloudflare Workers is a strong advantage.</p><p>Cloudflare Experience</p><p>For the Senior position , hands-on Cloudflare implementation experience is required. For the Mid-Level position , Cloudflare experience is a strong advantage but is not mandatory where you bring strong experience with comparable CDN, WAF or Zero Trust technologies . Candidates coming from platforms such as Akamai or other relevant CDN/security technologies can be considered where the underlying technical foundation is strong. BRIXIO provides access to Cloudflare University, partner-only training and funded certification to support continued development.</p><p>Delivery Experience</p><p>Senior Engineer 5+ years of experience implementing network, security or cloud infrastructure for external clients. Demonstrated experience owning technical delivery within client-facing projects. Hands-on Cloudflare implementation experience. Ability to independently lead technical client discussions and implementation activities.</p><p><br></p><p></p><p><strong>Desired Candidate Profile</strong></p><p></p><h3>What We're Looking For</h3>Technical Foundation<p></p><p>You should have a strong practical understanding of: DNS, HTTP/HTTPS, TLS and certificates Proxies and reverse proxies Caching and CDN mechanics Web application architecture Origin infrastructure Cloud fundamentals across AWS, Azure or GCP You should be able to clearly explain what happens between a browser and an origin infrastructure and confidently troubleshoot problems across that path. You will also need a solid grounding in web application security, including: WAF concepts OWASP Top 10 Bot mitigation DDoS attack patterns Rate limiting You should be comfortable using technical troubleshooting tools including: curl dig traceroute Browser developer tools Packet capture tools where required You should also have scripting and automation capability using technologies such as Python, Bash or Terraform , together with experience working with REST APIs . Experience with Cloudflare Workers is a strong advantage.</p><p>Cloudflare Experience</p><p>For the Senior position , hands-on Cloudflare implementation experience is required. For the Mid-Level position , Cloudflare experience is a strong advantage but is not mandatory where you bring strong experience with comparable CDN, WAF or Zero Trust technologies . Candidates coming from platforms such as Akamai or other relevant CDN/security technologies can be considered where the underlying technical foundation is strong. BRIXIO provides access to Cloudflare University, partner-only training and funded certification to support continued development.</p><p>Delivery Experience</p><p>Senior Engineer 5+ years of experience implementing network, security or cloud infrastructure for external clients. Demonstrated experience owning technical delivery within client-facing projects. Hands-on Cloudflare implementation experience. Ability to independently lead technical client discussions and implementation activities.</p><p>Mid-Level Engineer 3+ years of relevant experience in network, security or cloud environments. Alternatively, strong technical support or NOC experience combined with genuine implementation exposure. Strong technical fundamentals and the ability to develop deeper Cloudflare expertise.</p><p>For Both Levels</p><p>Experience working within a professional services, consultancy, MSP or systems integrator environment with committed project timelines. Experience with production cutovers or migrations under formal change control is a significant advantage. Confidence working directly with external clients.</p><p>Languages</p><p>Full professional fluency in both French and English is a hard requirement. French is the primary working language for this portfolio. You will conduct technical workshops, participate in cutover and go-live calls, and prepare client-facing technical documentation in French. English is required for collaboration with BRIXIO's international teams and work involving Gulf and Asian accounts. Both French and English will be assessed during the interview process.</p><p></p><h3>How You Work</h3>We are looking for someone who is: Rigorous and methodical when working with production environments. Disciplined about documenting configurations and changes as work progresses. Comfortable working directly with clients, including when communicating technical risks or problems. Honest about the limits of their knowledge and willing to involve the Principal Architect when appropriate. Able to distinguish between genuine technical blockers and issues that simply require additional implementation time. Comfortable working remotely within an international team spanning Morocco, France, the Gulf, Poland and the Philippines.<p></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage and maintain IT infrastructure, including servers, networks, and storage systems. Monitor system performance and troubleshoot issues to minimize downtime. Implement and maintain IT security measures to protect company data and assets. Develop and implement IT operational procedures and documentation. Collaborate with cross-functional teams to optimize IT service delivery. Manage cloud computing environments and ensure proper resource allocation. Implement automation solutions to improve efficiency and reduce manual tasks.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree in Computer Science, Information Technology, or a related field. 1 year of experience in IT operations, preferably in a corporate environment. Strong knowledge of IT infrastructure management and network administration. Proficiency in system monitoring, troubleshooting, and performance optimization. Experience with cloud computing platforms such as AWS or Azure. Solid understanding of IT security best practices and their implementation.</font></font></p>

<p>The Role As BRIXIO continues to grow, we are looking for a Customer Success &amp; Renewals Manager to take ownership of the commercial health and long-term development of our managed service and support portfolio. This is not a technical support or project management position. Your focus begins where implementation projects transition into long-term client relationships. You will own renewals, retention, account health and the conversion of completed projects into ongoing support and managed services . You will develop a clear understanding of every account in your portfolio: the value being delivered, the health of the relationship, upcoming renewals, potential risks and opportunities for further development. This is a newly created role with genuine ownership. You will have the opportunity to build the processes, governance and structure behind BRIXIO's customer success and renewal function. What You Will Own Renewals &amp; Retention Own the consolidated renewal calendar across Cloudflare subscriptions and BRIXIO service contracts. Lead renewal planning and client conversations early enough to enable proactive decision-making. Use subscription renewals as an opportunity to review usage, entitlement, service requirements and potential managed-service needs. Maintain accurate renewal forecasts across the portfolio. Build and maintain an account-health view using service performance, ticket trends, incidents, consumption and stakeholder engagement. Identify accounts at risk and coordinate recovery plans with the relevant operational teams. Review lost renewals and ensure relevant insights are captured and acted upon. Project-to-Service Conversion Own the conversion of completed Cloudflare implementation projects into ongoing support and managed-service relationships. Work with Delivery Managers at project closure and hypercare exit to identify and progress conversion opportunities. Maintain a structured pipeline of conversion opportunities, with clear status and next actions. Develop commercial proposals in collaboration with the Sales Director and operations teams. Actively manage prepaid and on-demand professional services contracts to support utilisation, client value and future renewal. Client Governance &amp; Account Health Prepare and lead Quarterly Business Reviews for major accounts, covering value delivered, service performance, roadmap, risks and next steps. Establish an appropriate governance rhythm for mid-sized and smaller accounts. Maintain a portfolio dashboard providing clear visibility of account health, renewal status, risks and conversion performance. Maintain appropriate account segmentation and adjust it as client relationships grow or evolve. Account Growth Identify expansion opportunities based on genuine client needs and signals such as traffic growth, new applications, evolving security requirements, additional business units or service consumption. Qualify opportunities and work with the sales team to progress them, while directly managing smaller opportunities where appropriate. Keep clients informed of relevant Cloudflare capabilities in a consultative and credible way. Commercial Operations &amp; Collaboration Work across BRIXIO's international organisation, collaborating with operations and support, sales, architecture, pre-sales and finance teams. Maintain accurate account, renewal and pipeline information within Zoho CRM and BrixioOne . Establish scalable processes and ways of working for a newly created function. Bring structure and visibility to the portfolio as BRIXIO continues to grow. Your First 90 Days Your initial priorities will be clearly defined: Portfolio baseline: establish the position of every managed service and support contract, including value, renewal date, account health, stakeholders and risk. Renewal calendar: create a consolidated 12-month view of Cloudflare subscription and BRIXIO service renewals. Conversion pipeline: review recently completed and closing implementation projects and build a qualified project-to-service conversion pipeline. Service consumption: take ownership of prepaid and on-demand service contracts and improve utilisation. Governance: establish the Quarterly Business Review cycle and reporting structure for major accounts. What We're Looking For 4+ years of experience in Customer Success, Account Management, Service Delivery Management or a comparable client-facing commercial role within technology services. Demonstrable experience owning renewals and retention , ideally with measurable commercial outcomes. Experience within an MSP, managed security provider, systems integrator, consultancy or SaaS environment involving recurring revenue. Confidence working with contracts, pricing, service entitlements and SLAs. Experience with vendor subscriptions or licence renewals within a reseller or indirect model would be a strong advantage. Experience creating or developing a customer-success, renewal or account-management function would also be highly valued. Technical Understanding You do not need to be an engineer, but you should be comfortable having credible conversations with security and infrastructure stakeholders. Ideally, you will have: A working understanding of DNS, CDN, WAF, DDoS mitigation and Zero Trust , or the ability to develop this knowledge quickly. The ability to interpret service reports and analytics and translate them into meaningful client conversations. Confidence working alongside technical delivery, operations and architecture teams. Cloudflare product training, access to Cloudflare University and funded certification will be provided. Languages Full professional fluency in French and English is essential , both written and spoken. You will work with French-speaking European accounts as well as enterprise and public-sector clients across the Gulf, including leading governance conversations and preparing client-facing material in both languages. Arabic is a significant advantage for the Gulf portfolio. What Will Help You Succeed You are likely to thrive in this role if you are: Highly organised and systematic, with the ability to maintain visibility across a significant portfolio of accounts. Commercially confident and comfortable discussing renewals, pricing and scope with clients. Credible with both client-side technical stakeholders and internal operations teams. Able to identify account risk proactively rather than waiting for a client to escalate.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>What We're Looking For 4+ years of experience in Customer Success, Account Management, Service Delivery Management or a comparable client-facing commercial role within technology services. Demonstrable experience owning renewals and retention , ideally with measurable commercial outcomes. Experience within an MSP, managed security provider, systems integrator, consultancy or SaaS environment involving recurring revenue. Confidence working with contracts, pricing, service entitlements and SLAs. Experience with vendor subscriptions or licence renewals within a reseller or indirect model would be a strong advantage. Experience creating or developing a customer-success, renewal or account-management function would also be highly valued. Technical Understanding You do not need to be an engineer, but you should be comfortable having credible conversations with security and infrastructure stakeholders. Ideally, you will have: A working understanding of DNS, CDN, WAF, DDoS mitigation and Zero Trust , or the ability to develop this knowledge quickly. The ability to interpret service reports and analytics and translate them into meaningful client conversations. Confidence working alongside technical delivery, operations and architecture teams. Cloudflare product training, access to Cloudflare University and funded certification will be provided. Languages Full professional fluency in French and English is essential , both written and spoken. You will work with French-speaking European accounts as well as enterprise and public-sector clients across the Gulf, including leading governance conversations and preparing client-facing material in both languages. Arabic is a significant advantage for the Gulf portfolio. What Will Help You Succeed You are likely to thrive in this role if you are: Highly organised and systematic, with the ability to maintain visibility across a significant portfolio of accounts. Commercially confident and comfortable discussing renewals, pricing and scope with clients. Credible with both client-side technical stakeholders and internal operations teams. Able to identify account risk proactively rather than waiting for a client to escalate. Self-directed and comfortable building structure where no established playbook currently exists.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lead and manage a team of IT operations professionals, providing guidance, coaching, and performance evaluations. Develop and implement IT strategies aligned with the organization's goals and objectives. Oversee the management and maintenance of the IT infrastructure, including networks, servers, and cloud systems. Ensure the availability, performance, and security of IT services and systems. Implement and maintain IT service management (ITSM) processes and best practices.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Interested? Apply now. All jobs. For the sake of linguistic simplicity and readability, only the masculine form is used in the text. LEONI processes your application data in a uniform IT system within the company and uses foreign service providers. By submitting your application, you agree to this procedure. LEONI guarantees compliance with data protection regulations.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree in Computer Science, Information Technology, or a related field (5 years of higher education). Minimum of 5 years of experience in IT operations, including at least 2 years in a leadership role. Strong knowledge of IT infrastructure management, including networks, servers, and cloud computing platforms. Expertise in implementing and maintaining ITSM frameworks and best practices.</font></font></p>

<p>Summary of the work:</p><p><br></p><p>Performs diagnostics, repairs and reassemblies of engine-related products in a maintenance workshop, under limited supervision.</p><p><br></p><p>Main responsibilities:</p><p><br></p><p>Uses established procedures and policies effectively to perform complex repairs, including identifying and preparing the necessary parts and tools.</p><p><br></p><p>Disassemble, inspect, clean and reassemble engines and/or engine components</p><p><br></p><p>Performs preventative maintenance based on engine assessment</p><p><br></p><p>Assists more experienced technicians in performing diagnostics and developing engine repair plans in the workshop</p><p><br></p><p>Complete the required documents such as service sheets, attendance sheets, warranty claims and quality-related documents on handwritten forms or via the company's system data entry screens.</p><p><br></p><p>Complete the online training with the required professional skills and qualifications.</p><p><br></p><p>Maintains the cleanliness and proper functioning of the workspace and tools</p><p><br></p><p>Comply with all applicable health, safety, and environmental procedures, policies, and legislation, and notify their supervisor of any problems or incidents.</p><p><br></p><p>SKILLS:</p><p><br></p><p>Communicating effectively - Designing and implementing diverse means of communication, demonstrating a nuanced understanding of the specific needs of different stakeholders.</p><p><br></p><p>Being customer-oriented - Developing strong relationships with customers and providing customer-oriented solutions.</p><p><br></p><p>Being capable of personal development - Actively seeking new ways to develop and be stimulated using both formal and informal development channels.</p><p><br></p><p>Adapting to situations - Adapting one's approach and behavior in real time so that they are in line with the specific requirements of each situation.</p><p><br></p><p>Health and Safety Fundamentals - Promotes and embodies proactive health and safety behaviors by identifying, reporting, and participating in health and safety improvement measures, in order to create an interdependent culture and help eliminate workplace injuries.</p><p><br></p><p>Diagnostics application - Translates customer complaints; troubleshoots problems by following guided workflows and procedures and using specialized tools, and identifies faulty software modules; validates the repair by reproducing the problem to test that it has been fixed; documents the results of the repair in the systems to communicate the actions taken for payment and incident tracking purposes over time.</p><p><br></p><p>Application of electronic service tools - Identifies the range of available hardware and software tools required for a service event; uses appropriate electronic tools to maintain product viability or to diagnose or troubleshoot it; interprets the results or recommendations of these tools to determine the next steps in resolving the event.</p><p><br></p><p>Interactions with engine systems - Interprets and analyzes the relationships between internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, transmission, aftertreatment, controls, sensors, etc.) using tools and service publications (from Cummins and the original equipment manufacturer) and taking steps to diagnose and repair effectively and correctly.</p><p><br></p><p>Product Repair and Maintenance - Repairs and maintains mechanical/electrical products within standard repair times to ensure quality repair; disassembles and assembles engines or generator sets following guidelines to ensure a clean and organized environment; inspects and replaces parts and components according to reuse guidelines to minimize customer ownership costs; performs progressive checks to restore to pre-failure condition.</p><p><br></p><p>Maintenance documentation - Creates and verifies technical information and information on equipment and customers; captures specific data using the required service tools; follows procedures and documents the necessary information in the management system so as to have good visibility on the work undertaken.</p><p><br></p><p>Technical Escalation - Obtains information on technical product issues and utilizes available resources, including data management tools; escalates issues to a higher level of expertise by matching customer response time with investigation efforts; captures problem resolution steps in the appropriate database to ensure consistent transitions and timely resolution.</p><p><br></p><p>Appreciating differences - Recognizing the asset that different perspectives and cultures represent for an organization.</p><p><br></p><p>Training courses, diplomas, certifications:</p><p><br></p><p>Qualified apprentice engine technician (preferred)</p><p><br></p><p>Professional diploma from a competent technical institution</p><p><br></p><p>Local driver's license (preferred)</p><p><br></p><p>This position may require a license to comply with export controls or sanctions regulations.</p><p><br></p><p>Experience:</p><p><br></p><p>Intermediate level of knowledge and/or experience regarding engine-related products</p><p><br></p><p>Education/ Experience:</p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apprentice Trained Engine Technician (Preferred)</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Vocational diploma from relevant technical institution</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Locally valid driving permit (Preferred)</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Intermediate level knowledge of and/or experience with engine products</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Relevant experience in HHP engine rebuilds.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p>&nbsp;Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p><b>POSITION SUMMARY&nbsp;</b></p><p><br></p><p>Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><b>PREFERRED QUALIFICATION&nbsp;</b></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p>