وظائف في المغرب
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وظائف شاغرة
Aspen Holdings
المغرب - الرباط
<p><b>ROLE PURPOSE: </b></p><p><br></p><p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p><br></p><p><b><br></b></p><p><b>RESPONSIBILITIES:</b></p><p><br></p><p> Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p><b>EDUCATION QUALIFICATIONS AND EXPERIENCE: </b></p><p><br></p><p>Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals </p><p><b><br></b></p><p><b>TECHNICAL SKILLS: </b></p><p><br></p><p>MS Office - Working knowledge CRM / Call Report - Working knowledge</p><p><br></p><p><b> KEY ATTRIBUTES: </b></p><p><br></p><p>Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
المغرب - بولمان
<p><b>JOB SUMMARY </b></p><p><br></p><p>Functions as the property s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results.</p><p><b><br></b></p><p><b>CORE WORK ACTIVITIES</b></p><p>Engaging in Strategic Planning and Decision Making</p><p>Analyzes financial data and market trends. Analyzes information, forecasts sales against expenses and creates annual budget plans. Compiles information, analyzes and monitors actual sales against projected sales. Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Thinks creatively and practically to develop, execute and implement new business plans Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making. Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability. Implements a system of appropriate controls to manage business risks.</p><p>Leading Accounting Teams</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner. Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority. Holds staff accountable for successful performance.</p><p>Developing and Maintaining Finance and Accounting Goals</p><p>Supports property strategy from a finance and accounting perspective Submits reports in a timely manner, ensuring delivery deadlines. Ensures Profits and Losses are documented accurately. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Ensures appropriate corrections are made to audit results if necessary. Reviews audit issues to ensure accuracy.</p><p>Managing Projects and Policies</p><p>Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Generates and providing accurate and timely results in the form of reports, presentations, etc. Ensures compliance with standard and local operating procedures (SOPs and LSOPs). Oversees internal, external and regulatory audit processes. Ensures compliance with Standard Operating Procedures (SOPs). Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).</p><p>Anticipating and Delivering on the Needs of Key Stakeholders</p><p>Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Understands the owners' perspective and ROI expectations. Anticipates and addresses owner needs and involves ownership in key decisions. Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team. Advises the GM and executive committee on existing and evolving operating/financial issues. Facilitates critique meetings to review information with management team. Attends owners meetings in order to provide context and explanation for financial results. Attends meetings and communicates with the owners, understanding the priorities and strategic focus. Demonstrates a commitment to meeting the needs of all key stakeholders. Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.</p><p>Managing and Conducting Human Resource Activities</p><p>Ensures team members are cross-trained to support successful daily operations. Ensures property policies are administered fairly and consistently. Ensures new hires participate in the department s orientation program. Ensures new hires receive the appropriate new hire training to successfully perform their job. Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.</p><p><strong>Desired Candidate Profile</strong></p>4-year bachelor's degree in Finance and Accounting or related major; 2 years experience in the finance and accounting or related professional area. OR Master's degree in Finance and Accounting or related major; no work experience required.
المغرب - بولمان
<p>The call center representative in charge of inbound calls is responsible for answering incoming customer calls by telephone. His role is to identify their needs and provide a solution as quickly as possible. Sometimes, he also has to finalize sales. Reporting to the team leader, his main missions consist of: Receiving incoming customer calls, Actively listening to the interlocutors, Identifying their needs, analyzing their requests and directing them, Maintaining the highest quality of customer service, Ensuring the achievement of the quantitative and qualitative objectives of the project. Before taking charge of the mission, complete training is provided to prepare him for the responsibilities that will be entrusted to him.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect mastery of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy.</p>
المغرب - بولمان
<p>This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role.</p><p><strong>Desired Candidate Profile</strong></p><p>Nos engagements et priorit s: Le groupe Capgemini encourage une culture inclusive dans un cadre multiculturel et handi-accueillant. En nous rejoignant, vous int grez un collectif qui valorise la diversit , d veloppe le potentiel de ses talents, s engage dans des initiatives solidaires avec ses partenaires, et se mobilise pour r duire son impact environnemental sur tous ses sites et aupr s de ses clients.</p>
المغرب - بولمان
<p>At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. We are expanding our Data team and are looking for experienced Data Architects and Data Engineers with strong expertise in Telecom and OSS environments. The successful candidates will contribute to both the design and implementation of enterprise data models, ensuring alignment between business needs, operational processes, and technical solutions. Key Responsibilities Develop, maintain, and optimize data models aligned with TM Forum SID standards . Translate business and operational requirements into scalable data and solution designs. Analyze, map, and harmonize data across multiple OSS systems. Support the definition of data ownership, mastership rules, business objects, and data standards. Produce detailed analysis and design deliverables to support architectural decisions. Collaborate with business, operational, and technology stakeholders to ensure alignment of data solutions. Contribute to the definition and evolution of standardized data models and cross-system mapping frameworks, with a focus on ORI, MOST, and IRP . Ensure consistency, quality, and governance across enterprise data assets.</p><p><strong>Desired Candidate Profile</strong></p><p>Engineering degree or Master's degree in Computer Science, Telecommunications, Data Engineering, or a related field. Fluent English (written and spoken) is mandatory. Minimum 5 years of experience in Telecom and OSS environments. Strong knowledge of TM Forum SID and telecom data modeling principles. Proven experience in Solution Design and data architecture activities. Ability to understand, analyze, and translate business requirements into technical solutions. Experience with standardized data models based on TM Forum SID within OSS ecosystems. Strong analytical, problem-solving, and stakeholder management skills. Ability to work effectively in a multicultural and cross-functional environment.</p>
المغرب - بولمان
<p><b>POSITION SUMMARY</b></p><p><br></p><p> Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p><p><strong>Desired Candidate Profile</strong></p><p>Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
Arrow Electronics Inc
المغرب - بولمان
<p>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately, Providing administrative support to the sales team, Handling Vendor requests and issues related to orders</p><p><strong>Desired Candidate Profile</strong></p><p>Fluent level in (German C1) Excellent written and oral communication skills, Ability to work in teams and collaborate with other departments,</p>
Mindray Medical
المغرب - بولمان
<p><b>Responsibilities</b></p><ul><li>Develop and execute a territory business plan aligned with regional and national sales targets.</li><li>Identify, qualify, and pursue new business opportunities across hospitals, clinics, and private groups within the assigned territory.</li><li>Build and maintain strong relationships with key stakeholders biomedical engineers, department heads, procurement, hospital directors, and clinical staff.</li><li>Track and report sales performance using standard KPIs (YTD growth, YOY completion rate, pipeline coverage, forecast accuracy) and maintain up-to-date CRM records.</li><li>Must be willing to travel the assigned region and able to travel globally when required.</li><li>Experience selling in anesthesia, and critical care product , or surgical products is strongly preferred.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li>Bachelor s degree or above, majoring in engineering or equivalent, mechanical and electrical engineering, human science or related disciplines.</li><li>Minimum 3 years of working experience in international sales. Sales experience in the field of patient monitoring and life support is highly preferred.</li><li>Excellent communication skills in English and French.</li><li>Excellent capability in business expansion and account management.</li><li>Able to travel frequently in Francophone Africa Region.</li></ul>
Aspen Holdings
المغرب - بولمان
<p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p><p><b>RESPONSIBILITIES</b>:</p><ul><li>Represent Aspen through achieving daily targeted calls to physicians and pharmacists.</li><li>Conducting AVAs & promotional activities</li><li>Achieve sales budget in the designated territory.</li><li>Build sustainable positive relationships with target HCPs and different stakeholders.</li><li>Maintain an updated customer database</li><li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li><li>Monitoring competitors, staying informed about competitors activities in a defined area.</li><li>Organising appointments and meetings with community- and hospital-based healthcare staff</li><li>Introduce ASPEN products in the hospital tender nomenclature</li><li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li><li>Undertaking relevant field research</li><li>Meeting both the business and scientific needs of healthcare professionals</li><li>Maintaining detailed records</li><li>Attending and organising trade exhibitions, conferences and meetings</li><li>Managing budgets and reviewing sales performance</li><li>Writing reports and other documents</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</li><li>Three (0-3) in Medical Representative, Key Account Manager or Similar</li><li>One (1) preferably in Pharmaceuticals</li></ul><p><strong>TECHNICAL SKILLS:</strong></p><ul><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li></ul><p><strong>KEY ATTRIBUTES:</strong></p><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><p><strong>ASPEN COMPETENCIES:</strong></p><ul><li><strong>BUSINESS</strong><br>Foster Consumer & Customer Commitment<br>Makes Good Decision</li><li><strong>PEOPLE</strong><br>Communicate Effectively<br>Dealing with ambiguity/Embrace change</li><li><strong>SELF</strong><br>Continuously Grow & Develop<br>Contribute Special Expertise</li></ul>
المغرب - بولمان
<p>Operates routine production machinery in accordance with prints and specifications provided. Carry out routine activities that produces the required quantity of parts within established specifications and tolerances. Measures finished parts with precision tools, ensuring compliance with function, quality, and cosmetic specifications. Maintains logs and records of units produced. Report any errors resulting in rejected or discarded pieces. Inspects equipment prior to use to ensure proper setup and alignment; performs basic and routine adjustments and maintenance. Maintains a clean, safe, and orderly work area. Follow safety regulations. Performs other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Typically possesses a high school diploma (or equivalent) and up to 2 years of relevant experience.</p><ul><li>Willingness to follow directions and work well in a team.</li><li>Ability to interpret and translate job specifications for production machineries.</li><li>Fundamental understanding of or the ability to quickly learn production equipment.</li></ul>
Loreal
المغرب - بولمان
<p>Reporting directly to the CPD General Manager, you will lead our integrated, end-to-end category and business development strategy across O+O channels in Morocco. Category & GTM Strategy: Define the total beauty category roadmap and drive winning Go-To-Market plans. Retailer Collaboration: Build strategic, joint business partnerships with key retailers at a Top-to-Top level. Revenue Growth Management (RGM): Drive sustainable, profitable category growth. Merchandising Excellence: Elevate the in-store shopper experience and brand expression at the point of sale.</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for a highly experienced, strategic leader with an entrepreneurial mindset and a track record of driving commercial success. Category Vision & Growth Management Engaging Selling & Retailer Collaboration Data-Driven Decision Making Joint Business Plan Design Stakeholder Management (These core skills are aligned with the L'Or al Skills Library )</p>
المغرب - بولمان
<p>Answers phone & chat inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with business centre, high-speed Internet service, telephone and hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Ensure wake up requests are accurately recorded and delivered without fail. Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems (e.g. property management, paging and radio systems), high-speed Internet system and facsimile machines. Monitors and responds to hotel fire control panel and emergency and safety situations in an efficient and professional manner. Accepts and delivers wake-up calls, messages in a timely manner. Complete the guests' profiles Other duties as assigned</p><p><strong>Desired Candidate Profile</strong></p><p>Previous luxury hotel experience preferred. Must have excellent customer service and guest contact skills. Candidates must have a degree in hospitality, or similar. Strong communication skills - both written and oral - are required in English, French, and Arabic. Additional language preferred. You must possess the ability to cope with stress and to work in a high volume operation. You must also be able to multi-task and complete tasks by established deadlines.</p>
المغرب - بولمان
<p>You enjoy analyzing, structuring, and transforming data into decisions? Join us! As part of the reinforcement of our WFM and Reporting Department, we are recruiting a Reporting Coordinator. Do you want to evolve in an environment where Data, automation, and performance management are at the heart of the challenges? This opportunity is for you!</p><p>Your main missions:</p><ul><li>Supervise and support a team of Reporting Officers.</li><li>Ensure the quality, reliability, and availability of reports.</li><li>Optimize and automate production processes.</li><li>Design and evolve steering dashboards.</li><li>Collaborate with the IT and Data teams.</li><li>Lead continuous improvement projects.</li></ul><p>Ready to take on the challenge? Join us and help make data speak!</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience in Reporting, Business Intelligence, or Data.</li><li>A first experience in management is a real asset.</li><li>Excellent analytical, organizational, and teamwork skills.</li><li>Good command of SQL, Power BI, and advanced Excel.</li><li>Good command of Python, VBA, Looker, and/or BigQuery.</li></ul>
المغرب - بولمان
<p>Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From self-driving cars to life-saving robots, our experts in digital and software technologies think outside the box by providing unique R&D and engineering services across all business sectors. Join us for a career full of opportunities, where you can make a difference and no two days are the same.</p><p>As part of our automotive validation and testing activities, we are looking for an Embedded Systems Electronics Technician to ensure the operation and analysis of data from vehicle tests. In this role, you will be responsible for:</p><ul><li>Ensuring the processing, analysis, and expertise of measurement data related to vehicle tests (video, GPS, data synchronization, etc.).</li><li>Participating in the creation of technical reports and the synthesis of test results.</li><li>Populating and maintaining business databases.</li><li>Identifying, analyzing, and contributing to the resolution of anomalies detected during tests.</li><li>Developing and optimizing automation tools to improve signal processing and analysis processes.</li><li>Collaborating with testing, validation, and engineering teams to ensure data quality and reliability.</li></ul><p>Technical Environment:</p><ul><li>GlyphWorks (signal processing and analysis)</li><li>Python</li><li>Power BI</li><li>Simbad</li><li>Excel</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bac+2/3 in Electronics, Embedded Systems, Industrial Computing, or a similar field.</li><li>First experience in technical data analysis or automotive testing is a plus.</li><li>Interest in embedded systems and the automotive sector.</li></ul><p>Key Skills:</p><ul><li>Processing and analysis of automotive test data.</li><li>Proficiency in data analysis tools: Excel, Power BI, GlyphWorks or equivalent.</li><li>Good understanding of vehicle testing (driving, track, test bench).</li><li>Analytical, investigative, and problem-solving skills.</li><li>Basic Python programming skills appreciated.</li><li>Rigor, analytical mind, and team spirit.</li><li>Good communication and technical writing skills.</li></ul>
المغرب - بولمان
<p>Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our experts in digital and software technologies think outside the box by providing unique R&D and engineering services across all sectors. Join us for a career full of opportunities, where you can make a difference and no day is the same.</p><p>Your mission</p><p>Within our project teams, you will contribute to the operational maintenance and evolution of strategic MES solutions in a demanding industrial environment. You will join a multidisciplinary team working on various topics related to industrial supervision, system integration, and production process digitalization.</p><p>As an MES Engineer, you will be involved in various missions such as:</p><ul><li>Ensure support and maintenance of MES solutions to guarantee their availability and performance.</li><li>Analyze and resolve incidents related to applications, interfaces, databases, and specific developments.</li><li>Develop, test, and deploy necessary fixes.</li><li>Participate in the specification, design, development, validation, and production phases of application evolutions.</li><li>Perform technical and functional impact analyses.</li><li>Ensure the coherence of exchanges between MES solutions and third-party systems.</li><li>Contribute to the evolution of the technical architecture and application interfaces.</li><li>Support business and IT teams on issues related to MES solutions.</li><li>Participate in the continuous improvement of application performance, robustness, and quality.</li><li>Be a proactive force in technical choices and solution evolutions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Graduate with a Bac+3 to Bac+5 in computer science, industrial computing, or equivalent.</li><li>Proven experience (4+ years) in MES and/or industrial supervision environments.</li><li>Proficiency in MES solutions and AVEVA System Platform.</li><li>Good knowledge of .NET technologies (C#, ASP.NET Core, VB.NET), SQL Server, and REST APIs.</li><li>Knowledge of integration architectures and industrial data exchange.</li><li>Experience in application maintenance, incident management, and development of evolutions.</li><li>Ability to understand business challenges and collaborate with various stakeholders.</li></ul>
المغرب - بولمان
<p>Foundever is seeking an experienced Operations Manager to lead one of its English-speaking Activities. Main Tasks: Lead teams to meet and exceed business objectives (client and corporate service, quality and contribution goals, as well as financial, metric and employee satisfaction goals), ensuring the consistent achievement of all financial and operational KPI s across the site. Direct involvement in recruitment, selection, induction and ongoing skills development for all direct reports, ensuring we attract and retain the best talent. Line management responsibility for Coaches who are responsible for managing the daily activities of the new hires during induction training. Apply a process of continuous review and proactive management of absenteeism and attrition across all Teams taking appropriate action where necessary. Following the Employee Satisfaction trend, ensure that action are implemented and continuously reviewed. Ensure client satisfaction surveys are undertaken and action plans implemented and reviewed. Management of any client escalations relating to the Operational team s performance. Ensure forecasts and work schedules are accurately completed using relevant client information and scheduling tool. Assessment Process: The process will be as follow: Application Qualification Interviews Deadline Application deadline: 12/08/2026 Interview date: To be confirmed</p><p><strong>Desired Candidate Profile</strong></p><b>Profile required:</b><p>Bachelor Degree in the following or related areas: Computer Science, Mathematics, Statistics, Economics, management, Business Studies Excellent command of English with both verbal and written communication skills Strong leadership skills with ability to manage multiple teams and large groups of people. Performance Management Skills (coaching, conducting an appraisal). Availability to work 24/7 , based on operational needs. Strong interpersonal skills and experience demonstrating successful customer/client relationship management. Good computer skills and good knowledge of Microsoft Office Pack.</p><b>Eligibility:</b><p>Applicants must have a minimum of two years' proven experience as an Operations Manager. Full professional proficiency in English (written and spoken) is mandatory. Only candidates who meet the above criteria will be considered for the position.</p>
المغرب - بولمان
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and develop Artificial Intelligence solutions in Python. Develop and industrialize data pipelines on Azure. Design and train Machine Learning and Deep Learning models. Deploy and optimize AI solutions in a Cloud environment. Collaborate with business teams to meet business needs.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Solid and substantiated skills in Python development.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Solid and justified skills in AI: LLM, Prompt engineering, MCP Protocol, RAG, Image processing, metrics.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Expertise in Microsoft Azure cloud environments: Azure Data Services, Azure Machine Learning, Azure Storage</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent command of Git/Github</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Complete mastery of CI/CD pipelines in GitHub Actions and Azure</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good command of frontend development in React</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good level of French and English (speaking & writing)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong adaptability and initiative</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good organization and framing of needs</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Very good communication</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical and synthetic mind</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigor</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Appreciated skills: Machine Learning: ML / DL</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to acquire new knowledge</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in full-stack web development</font></font></li></ul>
SQLI Maroc
المغرب - بولمان
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: For one of our international clients, our IT services company is looking for a Level 1/Level 2 Support Lead. As a true operational expert, you will manage the local and remote support activities, guarantee the quality of service delivered to clients, and support the skills development of technicians.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b><br></b></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Main missions</b></font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Management of Support Activities</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise the daily activity of the N1 and N2 support teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with SLAs and contractual commitments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prioritize incidents and coordinate resolution actions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor key performance indicators (KPIs) and produce associated reports.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize and lead team meetings and operational points.</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Incident and request management</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responding to complex or critical incidents requiring advanced expertise.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure escalation to N3 teams, publishers or suppliers when necessary.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the quality of ticket processing and compliance with procedures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in crisis management and escalation cells.</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Functional management and support</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To provide functional supervision to N1 and N2 technicians.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To distribute the workload and optimize available resources.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To train and support employees in their skills development.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the application of ITIL best practices and internal processes.</font></font></li></ul></li><li>Am lioration continue<ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify areas for improvement in support processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the creation and updating of the knowledge base.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Propose actions aimed at reducing the volume of recurring incidents.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to projects for the transformation and improvement of support tools.</font></font></li></ul></li><li>Relation client<ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">to be the preferred point of contact for clients on operational matters.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in monitoring committees and service reviews.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure proactive communication on major incidents and action plans.</font></font></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Comp tences techniques</p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Systems and Environments</font></font><ul><li>Windows 10/11</li><li>Windows Server</li><li>Microsoft 365</li><li>Active Directory / Azure AD (Entra ID)</li><li>Exchange Online</li><li>Teams</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Intune (appr ci )</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Networks</font></font><ul><li>TCP/IP</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LAN / WAN</font></font></li><li>VPN</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Wi-Fi</font></font></li><li>DNS / DHCP</li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Tools</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ITSM tools (ServiceNow, EasyVista, GLPI, Jira Service Management, etc.)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Remote access tools</font></font></li><li>Supervision et monitoring</li><li>Suite Microsoft Office</li></ul></li><li>M thodologies<ul><li>ITIL Foundation ou quivalent</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Incident, problem and change management</font></font></li></ul></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profile</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education Bac +3 Bac +5 in Computer Science, Networks or Information Systems.</font></font></li><li>Exp rience<ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience in N1/N2 user support.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Successful first experience in coordinating or managing a support team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in a multi-site environment and/or IT services company is highly valued.</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Behavioral skills</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership and ability to unite a team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent customer service skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical and problem-solving skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Priority management and stress resistance.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit and communication skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, autonomy and proactivity.</font></font></li></ul></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Key Performance Indicators (KPIs)</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Compliance with SLAs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">First-level solution rate.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Average incident handling time.</font></font></li><li>Satisfaction client (CSAT).</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Number of incidents r currents.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality and completeness of the documentation.</font></font></li></ul>
جهة العمل غير مُفصح عنها
المغرب - مراكش
<p>المهام الوظيفية:</p><ul><li>مساعدة المدير في متابعة الأعمال اليومية.</li><li>الإشراف على الأعمال الإدارية وتنظيمها.</li><li>متابعة المشاريع العقارية وفرص الاستثمار في المملكة المغربية.</li><li>زيارة المواقع الإنشائية والعقارية مع صاحب العمل ومتابعة سير الأعمال.</li><li>إعداد التقارير والتنسيق مع الجهات ذات العلاقة.</li></ul><p>الشروط:</p><ul><li>خبرة سابقة في <strong>الإدارة</strong>.</li><li>معرفة جيدة بقطاع <strong>العقارات</strong> وفرص <strong>الاستثمار في المغرب</strong>.</li><li>القدرة على التنقل بين المدن المغربية عند الحاجة.</li><li>مهارات عالية في التواصل والتنظيم وتحمل المسؤولية.</li><li>إجادة استخدام الحاسب الآلي وبرامج Microsoft Office.</li><li>يفضل امتلاك رخصة قيادة.</li></ul><p>المزايا:</p><ul><li>راتب مجزٍ يحدد حسب الخبرة والكفاءة.</li><li>بيئة عمل احترافية.</li><li>فرص للتطور الوظيفي والمشاركة في مشاريع استثمارية وعقارية متميزة</li></ul>
Rekrute
المغرب
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p><u><strong>Context of the mission:</strong></u></p><br><br><p>As part of strengthening the Manufacturing teams of one of our clients, we are looking for a Coding Support Engineer / GENOME to provide level 1 support on the coding tools used by the client.</p><br><br><p>The consultant will be responsible for analyzing and resolving incidents while ensuring effective user support.</p><br><br><p><u><strong>Main tasks:</strong></u></p><br><br><ul><li>Provide level 1 functional support on CODIFICATION and GENOME tools.</li><li>Diagnose, analyze, and resolve incidents reported by users.</li><li>Ensure monitoring and escalation of incidents when necessary.</li><li>Support users in resolving their issues.</li><li>Participate in the continuous improvement of support processes.</li><li>Quickly gain expertise on the tools and processes in the scope.</li><li>Contribute to knowledge capitalization and solution documentation.</li></ul> <br> <br> Required profile : <p><u><strong>Master's degree (Bac+5)</strong></u></p><br><br><p><u><strong>1 to 3 years of experience</strong></u></p><br><br><ul><li>Experience in application support or functional support.</li><li>Experience with CODIFICATION and GENOME tools strongly desired.</li><li>Experience in the automotive industry, particularly at Stellantis, is a real asset.</li></ul><p><u><strong>Essential technical skills:</strong></u></p><br><br><ul><li>Experience in application support (Level 1).</li><li>Strong command of Stellantis CODIFICATION and GENOME tools.</li><li>Good analytical and incident resolution skills.</li><li>Knowledge of user support processes.</li></ul><p><u><strong>Preferred technical skills:</strong></u></p><br><br><ul><li>Experience in a Manufacturing environment.</li><li>Knowledge of the Stellantis ecosystem.</li></ul><p><u><strong>Soft skills:</strong></u></p><br><br><ul><li>Analytical and synthesis skills.</li><li>Curiosity and strong learning ability.</li><li>Proactive attitude.</li><li>Customer service orientation.</li><li>Autonomy and rigor.</li><li>Good interpersonal skills and team spirit.</li></ul><p><u><strong>Languages:</strong></u></p><br><br><ul><li>French: Fluent (required).</li><li>English: Fluent (required).</li></ul> <br><br> </div>