وظائف تلى سيلز في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br>2026-07-31<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p>Chez Otis, nous transportons chaque jour des milliards de personnes ! Comment ? Grâce à notre équipe talentueuse de plus de 72 000 collaborateurs, passionnés par ce que nous faisons aujourd’hui et par ce que nous construirons demain.</p><br><p>De l’excellence de nos produits (escaliers mécaniques, ascenseurs et trottoirs roulants) à notre nouvelle phase de transformation digitale, c’est le moment idéal pour rejoindre notre entreprise !</p><br><p><b>OTIS, </b>leader mondial de l’industrie de l’ascenseur, recrute plusieurs<b> SUPERVISEURS SERVICE (H/F) au MAROC.</b></p><br><p><b><u>Ou encore :</u></b></p><br><p>La fonction principale consiste à gérer efficacement une équipe de techniciens chargée des activités de maintenance et de dépannage des ascenseurs, des escaliers mécaniques, visant à obtenir une satisfaction du client tout en optimisant les coûts.</p><br>Dans le cadre de ses missions, Le superviseur SVC veille sur le respect des règles de sécurité, de la qualité, et de l’éthique.<br><p><i>Le poste est ouvert aux candidats basés à Casablanca, Rabat, Marrakech ou Tanger.</i></p><br><p><b><u>Au quotidien, vos principales missions seront les suivantes :</u></b></p><br><p><u>Gestion des Clients et des Comptes</u></p><br><ul><li><p>Développer et entretenir des relations solides avec les clients, en assurant leur satisfaction et leur fidélité.</p><br></li><li><p>Réaliser des revues régulières avec les clients clés pour comprendre leurs besoins et attentes.</p><br></li><li><p>Résoudre efficacement les problèmes des clients, en minimisant les temps d'arrêt et les rappels.</p><br></li><li><p>Répondre rapidement aux demandes, préoccupations et plaintes des clients.</p><br></li></ul><p><u>Croissance et Développement du Portefeuille</u></p><br><ul><li><p>Mettre en œuvre des stratégies pour développer le portefeuille de maintenance.</p><br></li><li><p>Identifier et poursuivre de nouvelles opportunités de vente pour les réparations et la modernisation.</p><br></li><li><p>Collaborer avec les équipes commerciales pour développer des solutions personnalisées pour les clients.</p><br></li><li><p>Réaliser des visites de sites et des évaluations pour identifier les opportunités de récupération et de modernisation.</p><br></li></ul><p><u>Gestion des Opérations et Développement de l’Équipe</u></p><br><ul><li><p>Superviser et coordonner les mécaniciens de maintenance, attribuer les tâches et suivre l’avancement de toutes les activités sur le terrain (maintenance préventive, rappels, réparations, etc.).</p><br></li><li><p>Collaborer avec le FOD pour former et développer les mécaniciens, en veillant à l’adéquation des compétences avec les besoins de l’entreprise.</p><br></li><li><p>Gérer les relations avec les employés, résoudre les conflits et assurer un environnement de travail positif.</p><br></li><li><p>Apporter un soutien technique aux mécaniciens et identifier les axes d’amélioration.</p><br></li><li><p>Planifier et prioriser les tâches de maintenance, en assurant une allocation efficace des ressources.</p><br></li><li><p>Réaliser des évaluations de performance, fournir des retours constructifs et du coaching.</p><br></li><li><p>Favoriser une culture de travail d’équipe, d’innovation et d’amélioration continue.</p><br></li><li><p>Promouvoir l’engagement des employés, la reconnaissance et les récompenses.</p><br></li><li><p>Veiller au respect des politiques et procédures RH.</p><br></li></ul><p><u>Sécurité et Assurance Qualité</u></p><br><ul><li><p>Développer, mettre en œuvre et faire respecter les protocoles et procédures de sécurité conformément aux règles OTIS.</p><br></li><li><p>Organiser des formations et ateliers réguliers sur la sécurité pour les mécaniciens.</p><br></li><li><p>Réaliser des audits de sécurité (FPA) et des inspections des mécaniciens et des unités (OSA).</p><br></li><li><p>Enquêter sur les incidents/accidents, documenter les causes profondes et recommander des actions correctives.</p><br></li><li><p>Signaler tous les incidents, accidents et quasi-accidents à l’EH&amp;S.</p><br></li><li><p>Veiller au respect des normes de qualité, en réalisant des audits et inspections réguliers.</p><br></li><li><p>Développer et maintenir des processus de contrôle qualité pour améliorer la performance globale.</p><br></li><li><p>Collaborer avec l’équipe qualité et le FOD pour mettre en œuvre les meilleures pratiques.</p><br></li></ul><p><u>Réduction des Rappels et Amélioration de la Qualité</u></p><br><ul><li><p>Analyser les données de rappels, identifier les tendances et les axes d’amélioration.</p><br></li><li><p>Développer et mettre en œuvre des stratégies pour réduire les rappels.</p><br></li><li><p>Assurer la clôture des Instructions de Mise à Niveau Produit (PUI) dans les délais.</p><br></li><li><p>Garantir la résolution rapide des plaintes et problèmes clients.</p><br></li><li><p>Mettre en œuvre des actions correctives pour combler les écarts de performance.</p><br></li></ul><p><u>Autres Responsabilités</u></p><br><ul><li><p>Participer aux audits et fournir les informations nécessaires.</p><br></li><li><p>Collaborer avec d'autres départements (ex. : ventes, finances) pour atteindre les objectifs de l’entreprise.</p><br></li><li><p>Effectuer d'autres tâches assignées par la direction.</p><br></li></ul><p><b><u>Profil recherché / Qualifications requises</u></b></p><br><ul><li><p>Diplôme Bac+3 à Bac+5 en génie mécanique, électromécanique, électrique, maintenance industrielle ou domaine connexe.</p><br></li><li><p>Expérience significative dans la gestion d’activités de maintenance, de dépannage ou de services techniques, idéalement dans le secteur des ascenseurs, escaliers mécaniques ou équipements techniques.</p><br></li><li><p>Expérience en management et encadrement d’équipes terrain.</p><br></li><li><p>Bonne connaissance des activités de maintenance préventive, corrective et des processus d’amélioration de la performance opérationnelle.</p><br></li><li><p>Capacité à piloter les indicateurs de performance (sécurité, qualité, rappels, productivité et satisfaction client).</p><br></li><li><p>Expérience dans la gestion de la relation client et le traitement des réclamations.</p><br></li><li><p>Connaissance des normes de sécurité, de qualité et des réglementations applicables aux interventions techniques sur site.</p><br></li><li><p>Aptitude à analyser les données opérationnelles et à mettre en œuvre des plans d’action d’amélioration continue.</p><br></li><li><p>Solides compétences en organisation, planification et gestion des priorités.</p><br></li><li><p>Maîtrise des outils informatiques et des systèmes de gestion des interventions.</p><br></li><li><p>Excellentes compétences en communication, leadership et résolution de problèmes.</p><br></li><li><p>Bonne maîtrise du français ; la connaissance de l’anglais est un atout.</p><br></li><li><p>Permis de conduire et disponibilité pour des déplacements réguliers sur le terrain.</p><br></li></ul><p><b><u>Compétences clés</u></b></p><br><ul><li><p>Leadership et développement des équipes.</p><br></li><li><p>Orientation client et excellence du service.</p><br></li><li><p>Gestion opérationnelle et pilotage de la performance.</p><br></li><li><p>Capacité d’analyse et résolution de problèmes.</p><br></li><li><p>Prise de décision et gestion des priorités.</p><br></li><li><p>Communication efficace et gestion des relations.</p><br></li><li><p>Culture sécurité et qualité.</p><br></li><li><p>Esprit d’amélioration continue.</p><br></li><li><p>Gestion du changement et adaptabilité.</p><br></li><li><p>Sens des responsabilités et de l’éthique professionnelle.</p><br></li></ul><p><b><u>Atouts supplémentaires</u></b></p><br><ul><li><p>Expérience dans le secteur des ascenseurs, escaliers mécaniques ou équipements de transport vertical.</p><br></li><li><p>Expérience dans la réduction des rappels (callbacks), l’amélioration des performances de maintenance et la gestion des indicateurs opérationnels.</p><br></li><li><p>Expérience dans le développement commercial de contrats de maintenance, réparations ou modernisations.</p><br></li><li><p>Certification ou formation en gestion d’équipe, sécurité au travail ou amélioration continue.</p><br></li><li><p>Expérience dans un environnement multinational ou orienté service à forte exigence client.</p><br></li></ul><p><b><u>Que pouvons-nous vous offrir ?</u></b></p><br><ul><li><p>L’opportunité de rejoindre un leader mondial de son secteur et une marque de renommée internationale.</p><br></li><li><p>Une culture d’entreprise qui favorise l’innovation et valorise les talents, véritable clé de notre réussite.</p><br></li><li><p>Un package de rémunération compétitive.</p><br></li><li><p>Des opportunités de développement et d’évolution au sein d’un environnement multinational.</p><br></li></ul><p><br>#BuildWhatsNext</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;</p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.&nbsp;&nbsp;</p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.&nbsp;&nbsp;</p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. &nbsp;</p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.&nbsp;&nbsp;&nbsp;</p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.&nbsp; We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.&nbsp;&nbsp;</p><br><p>Become a part of the Otis team and help us #Buildwhatsnext!&nbsp;</p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Al Akhawayn University </strong>is driven by a strong <strong>innovation-oriented</strong> culture, encouraging creativity, experimentation, and bold ideas to advance education and research.<br> This spirit is supported by a deep sense of <strong>collaboration</strong>, with supportive teams and hands-on leadership that nurtures academic and operational talent.<br> <strong>Performance</strong> and intellectual ambition also play a key role, fostering excellence in a globally minded environment.<br> While organization is less dominant, it provides the essential structure needed to operate a high-quality academic institution. </p><br><br> <br> Job : <p>he Purchaser performs complex purchasing and procurement-related work involving the purchase and procurement of commodities, services, equipment, etc. Maintains records of items purchased, received, prepared, and issued. His/Her area of purchasing covers several categories of purchases as defined within the department organizational chart.</p><br><br><p>Main Responsibilities:<br>• Assists with procurements using the most applicable and cost-effective purchasing methods based on laws, rules, policies, and established guidelines.<br>• Receives and tracks vendor responses to solicitations and distributes responses to the assigned buyers.<br>• Identifies provider resources and evaluates information supplied by bidders.<br>• Processes requisitions in an automated environment, including reviewing requisitions for completeness and compliance with applicable requirements.<br>• Research vendors for products and services.<br>• Assists with monitoring legal and regulatory requirements pertaining to purchasing.<br>• Maintains all required documentation supporting transactions.<br>• Uses automated procurement systems (Sage, SAP…).<br>• Prepares and distributes procurement documents to vendors.<br>• Reviews and tabulates bids.<br>• Works with management, requesters, subject matter experts, stakeholders, and other purchasing staff to resolve purchasing-related issues.<br>• Prepares, reviews, releases, and tracks purchase orders (POs) and contracts based on requesters' needs.<br>• Responds to phone and e-mail inquiries from requesters and other staff regarding the status of requisitions, POs, and the delivery of goods or services.<br>• Prepares, reviews, processes, and tracks solicitations and purchase orders.<br>• Prepares, reviews, and maintains purchasing and procurement minutes and reports.<br>• Performs any other tasks related to the department's mission as assigned by the hierarchy within the department<br>Main tasks<br>• Receive and analyze internal orders (it involves coordination between technicians and end-users).<br>• Prospect the market and contact vendors for bid quotations.<br>• Solicit, analyze, and compare bid specifications.<br>• Negotiate with vendors regarding specifications, prices, and delivery.<br>• Ensure saving money to the benefit of the institution, follow up and update the saving table and strive to achieve the saving target.<br>• Place purchase orders to selected vendor after approval of the Procurement Director.<br>• Follow up on orders and get involved in deliveries whenever needed.<br>• Maintain accurate records and documentation on all purchases.<br>• Identify new qualified vendors and establish contact.<br>• Review catalogs for new equipment and supplies.<br>• Maintain files of vendor lists and current catalogs.<br>• Provide assistance and advice to personnel on purchase specifications, quality, and delivery time</p><br><br> <br> Required profile : <p><strong>Requirements</strong><br>Knowledge of purchasing and procurement methods and procedures, university procurement principles and practices, assigned commodities and products on the open market, supply sources, and the principles of business administration and accounting.<br>Skill in problem-solving and in the use of a computer and applicable software.<br>Ability to perform arithmetical computations, evaluate bids, develop methods and procedures for locating supply sources, maintain a system of record keeping, maintain effective working relationships with vendors and suppliers, communicate effectively, and provide guidance to others.<br>Practical experience with purchasing software.<br>Strong analytical skills.<br>Sound research and networking skills.<br>Great written, verbal, and interpersonal skills.<br><strong>Qualifications</strong><br><strong>Required Knowledge, Skills, and Abilities<br>Knowledge</strong><br>• Basic knowledge of stock management and physical inventory techniques<br>• Basic knowledge of hygiene, security, and safety regulations related to the storage of hazardous material and products<br> Skills<br>• Computer skills<br>•Organizational skills<br>•Purchasing software<br>• Strong communication skills both in writing and in oral (French and English)<br>• Strong analytical skills<br><strong>Abilities</strong><br>• Ability to be organized and methodical<br>• Ability to establish and maintain effective working relationships with employees/end users<br>• Being honest and ethical<br>Minimum qualifications, training, and experience<br><strong>Education</strong><br>Required: At least a three-year degree from an accredited Moroccan or international institution.<br>Preferred: Major coursework in business administration, purchasing, sales, economics and engineering.<br>Experience:<br><strong>Required:</strong><br>-Minimum of 3 years experience.<br><strong>Preferred:</strong><br>- Experience in a related position<br><strong>Deadline</strong>: Sept 30th, 2026 at midnight.<br>Qualified applicants are invited to submit a letter of application and a CV to: recruitment@aui.ma</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.</p><br> <p>We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.</p><br> <p>At CEVA Logistics, we&nbsp;Rise in&nbsp;Motion. &nbsp;Your career is always on the move,&nbsp;growing&nbsp;as fast and as far as your ambition takes you. Join a global team of&nbsp;nearly 200&nbsp;nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.&nbsp;It’s&nbsp;a journey on which you rise.&nbsp;</p><br> <p><strong>YOUR ROLE</strong></p><br> <p>As a&nbsp;<strong>Road Operation Administrator</strong>, your role is to coordinate the movement of goods, ensuring transportation flows smoothly and efficiently. This includes planning optimal routes, monitoring vehicle and driver performance, and ensuring strict compliance with safety standards and regulatory requirements.</p><br> <p><strong>WHAT ARE YOU GOING TO DO?</strong></p><br> <p><strong>Shipment Planning and Scheduling</strong></p><br> <ul> <li>Coordinate inbound and outbound ground shipments to ensure timely deliveries.</li> <li>Plan efficient transport routes to reduce costs and delivery times.</li> <li>Collaborate closely with carriers, warehouses, and drivers to optimize delivery schedules.</li> <li>Communication and Coordination</li> </ul> <p><strong>Communication and Coordination</strong></p><br> <ul> <li>Act as the main point of contact for internal and external stakeholders (e.g., suppliers, transport service providers).</li> <li>Maintain active communication with carriers to manage delays, cancellations, and operational issues.</li> <li>Coordinate with departments such as procurement, sales, and finance to streamline logistics operations.</li> </ul> <p><strong>WHAT ARE WE LOOKING FOR?</strong></p><br> <p><strong>EDUCATION</strong></p><br> <ul> <li>Minimum Bachelor's degree (Bac +3) in logistics, transportation, or a related field</li> </ul> <p><strong>EXPERIENCE</strong></p><br> <ul> <li>Minimum of 2 to 5 years of experience in a similar role, ideally in a transport and logistics sector</li> </ul> <p><strong>TECHNICAL SKILLS</strong></p><br> <ul> <li>Strong knowledge of road freight transportation in Morocco</li> <li>Proficient in international trade regulations between Morocco and Europe</li> <li>Familiarity with the specific requirements of textile goods transportation</li> <li>Knowledge of transport management software and tracking systems</li> <li>Proficient in Microsoft Office Suite</li> <li>Fluent in French and English; Spanish is a plus</li> </ul> <p><strong>PERSONAL &amp; INTERPERSONAL SKILLS</strong></p><br> <ul> <li>Strong organizational and follow-up skills</li> <li>Responsiveness and ability to solve problems quickly</li> <li>Customer service mindset and team-oriented attitude</li> <li>Adaptability and flexibility in the face of change</li> </ul> <p><strong>WHAT DO WE HAVE TO OFFER?</strong></p><br> <p>With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey.</p><br> <p>There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.</p><br> <p><strong>ABOUT TOMORROW</strong></p><br> <p>We value your professional and personal growth. That is why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career</p><br> <br> <br> <p>Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law).</p><br> <p>Please note: &nbsp;Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.</p><br> </div>

<div><p><strong>OFR Bulk Operations & Customer Service Specialist</strong></p>   <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p>   <p>DHL Global Forwarding has an opening for <strong>OFR Bulk Operations & Customer Service Specialist </strong>in Morocco. In this role, you will Ensure the delivery from A-Z of all the operations process related to OFR shipments.</p>   <p><strong><em>Join us in connecting people and improving lives!              </em></strong></p>     <p><strong>In this OFR Bulk Operations & Customer Service Specialist position </strong></p> <ul> <li>You will handle day-to-day shipments and operational activities for Bulk Ocean Freight, including both import and export shipments.</li> <li>You will liaise with origin and destination offices for forecasts and maintain regular communication with the Sales Department and Department Supervisor.</li> <li>You will place booking orders with shipping lines through the appropriate systems.</li> <li>You will ensure that all shipments comply with customs regulations in Morocco and other applicable country regulations.</li> <li>You will send Bill of Lading (BL) instructions to shipping lines and verify that all information on the Bill of Lading is accurate and complete.</li> <li>You will coordinate with depots for the fitting of flexitanks and arrange container pickups with truckers according to customer requirements and timelines.</li> <li>You will coordinate with customs brokers to manage customs clearance formalities.</li> <li>You will check and prepare all necessary documentation required for export, import, and customs clearance processes.</li> <li>You will issue customer invoices within 4 days of departure for exports and within 3 days of arrival for imports.</li> <li>You will ensure the timely collection of containers from shipping line depots.</li> <li>You will provide customers with complete and accurate information in a timely manner.</li> <li>You will coordinate daily operations and the movement of goods, including hazardous cargo.</li> <li>You will prepare all shipping documents accurately and on time and identify the most appropriate transport mode in consultation with customers.</li> <li>You will ensure all required documents are delivered on time to customers, brokers, shipping lines, and truckers.</li> <li>You will maintain optimal levels of customer satisfaction.</li> <li>You will monitor and control file performance, including gross profit (GP), costs, and revenue.</li> <li>You will consolidate monthly operational data for KPI reporting and analyze performance trends.</li> <li>You will have the responsibility and authority to approve or reject non-conforming freight and containers.</li> <li>You will handle customer complaints and work closely with shipping lines and the station network to implement corrective actions whenever issues or challenges arise.</li> </ul>   <p><strong>Qualifications & Experience</strong></p>   <ul> <li>2-4 Years of experience</li> <li>Bachelor’s Degree or equivalent experience/qualification</li> </ul> <ul> <li>Fluent in English, French, and Arabic</li> </ul>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul>     <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <p> <font color="#ffffff">#LI-MEA</font></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.&nbsp;</i></p><br><p><b><i>It's time to make a move. Join our flow.&nbsp;</i></b></p><br><p>We have an exciting opportunity for an energetic and enthusiastic Customer Solution Engineer - Product, who provides technical expertise on the optimal KONE product for the customer. The position will be based in Casablanca.</p><br><p>He/she should understands how customer needs are translated into product-specific requirements and is accountable for coordination of all engineering work until the project is handed over to maintenance and will provides technical expertise support to the front line CSE team, field operation and sales team in Delivery process to handle order management and successfully implement KONE products and service solutions, that meet customer’s contract specification by cost and leads time effective way, while ensuring compliance to codes and standards.</p><br><p><b><i>What will you do?</i></b></p><br><p><b>Collaboration with sales</b></p><br><ul><li>Responsible for finding the optimal KONE product to meet the customer’s needs for non-standard with Special Engineering requirements.</li><li>Selects the correct product platform on which to make the offer and ensures the offer is Competitive.</li></ul><p><b>Product planning – Costing</b></p><br><ul><li>Involves Supply Line, installation, maintenance, and project management to understand both the materials and the service cost of the product when needed</li><li>Responsible for correct product costings in non-standard cases, both for corporate and local Materials</li></ul><p><b>Product planning – Specs</b></p><br><ul><li>Accountable for detailed, custom product plans for non-standard cases (collaborates with the SL Engineering team when needed)</li><li>Creates product specifications for corporate materials and local materials.</li><li>Performs initial and revised non-standard energy calculations.</li><li>Performs simple traffic analyses.</li><li>When accountable for the overall engineering of the project:</li><li>Accountable for technical site surveys</li><li>Accountable for the technical content of the order between MS 0b and MS 2z</li></ul><p><b>Product planning – Availability and lead times</b></p><br><ul><li>Coordinates product lead times from Supply Line and local sourcing</li></ul><p><b>Product planning – Installability</b></p><br><ul><li>Ensures that the proposed product can be installed</li><li>Ensures that the cost and work effort impact of installation is part of product plans, especially in non-standard installation situations</li></ul><p><b>Product planning – Maintainability</b></p><br><ul><li>Ensures that the planned proposed product fulfils the customer’s product lifecycle needs</li><li>Identifies possible deviations to standard maintenance methods and ensures that resolutions are found</li></ul><p><b>Product planning – Compliance</b></p><br><ul><li>Ensures that the proposed product fulfils local codes, regulations and safety requirements</li><li>Ensures alignment with environmental regulations</li><li>Ensures that the planned product complies with KONE’s Engineering Policy</li></ul><p><b>Key tasks in the KONE Customer process</b></p><br><ul><li>Provides content for pre-booking reviews (technical product, costs, lead times, risks, and verification of technical content in contracts)</li><li>Executes activities for holistic product planning</li></ul><p><b>Are you the one</b></p><br><ul><li>Bachelor’s degree in mechanical, electrical, or Civil Engineering.</li><li>2-3 years of experience in the elevator industry is a must.</li><li>Candidate with minimum 1 to 2 years of experience in AutoCAD.</li><li>Proficient with MS Office Word, Excel, and PowerPoint.</li><li>Excellent communication and influencing skills in English.</li><li>Excellent collaboration skills and capability to teamwork with people from different cultural backgrounds.</li><li>Capability for analytical thinking and focus on details - distinguishes between important information and irrelevant or minor details.</li><li>Ability to work with global colleagues considering different time zones, language competencies and differences in working culture.</li><li>Excellent technical understanding of elevator, escalator, and Advanced People Flow solutions that meet the customer expectations is considered a plus.</li></ul><p><b><span>What do we offer</span></b></p><br><ul><li>Great dynamic team promoting a collaborative environment.</li><li>Total reward elements that engage and motivate our employees and help us make KONE a great place to work.</li><li>Comprehensive learning and development programs covering a wide range of professional skills.</li><li>Engaging job with position description and clear targets.</li><li>Regular feedback through performance discussions.</li><li>Opportunities for individual development.</li><li>Mentoring and coaching programs.</li><li>Flexibility, trust and respect.</li><li>Value-based culture, behaviors and ethics.</li><li>Sustainability and innovation.</li><li>Working for a successful organization.</li></ul><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description</span><p><b>Are You Ready to Make It Happen at Mondelēz International?</b></p><br><p><b>Join our Mission to Lead the Future of Snacking. Make It Possible.&nbsp;</b></p><br><p>You will execute transportation operations in term of service, cost, health and safety, quality, food&nbsp;defense, sustainability, legal requirements and policies compliance. You will work collaboratively with internal and external (third-party logistics vendors) business partners to ensure effective management, timely&nbsp;solutions and execution. You will be responsible for activities such as transport planning (load planning, route&nbsp;planning), track and trace, proof of delivery management, claims management, invoice management,&nbsp;compliance execution (HSE, quality, risk management), tenders support, and third-party performance&nbsp;management.&nbsp;</p><br><p><b>How you will contribute</b></p><br><p>You will:&nbsp;</p><br><ul><li>Lead transportation related operational activities such as&nbsp;transport planning (load and route planning), track and&nbsp;trace, proof of delivery management, claims, freight billing and pay, pallet management, tender support, third-party performance management, etc.</li><li>Monitor, verify, update, analyze and report on our company’s transportation KPIs and&nbsp;introduce corrective actions to continuously improve our transportation operations</li><li>Coordinate logistics service providers (LSPs) to ensure punctual, timely and in-full deliveries, in&nbsp;accordance to our standard operating procedures</li><li>Participate and provide input into regular service provider performance reviews</li><li>Communicate with internal stakeholders on shortages, delays, quality issues, and other losses while&nbsp;permanently analyzing the root causes of recurring problems</li><li>Participate in project-related and ad hoc tasks in particular in connection with (CI) projects and tenders and capacity&nbsp;management</li></ul><p><b>What you will bring</b></p><br><p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p><br><ul><li>Experience in transportation and/or logistics and/or supply chain continuous improvement functions</li><li>Sound analytical and presentation skills to detail and substantiate process deviations and identified&nbsp;opportunities</li><li>A high degree of conceptual thinking to grasp the larger logistics picture and find solutions out of the box</li><li>Being able to communicate effectively and considerately toward internal and external customers and&nbsp;suppliers</li><li>Comprehensive understanding of business principles in combination with a high degree of initiative</li><li>Knowledge of third-party logistics or logistics service provider operations</li><li>Understanding of the cost and loss drivers connected to transportation and logistics processes</li></ul><p><b><u>More about this role</u></b></p><br><p><b>What you need to know about this position:</b></p><br><ul><li><span><span>Supervise end-to-end export process.</span></span></li><li><span><span>Manage both intercompany transfers and third-party commercial exports.</span></span></li><li><span><span>Ensure compliance with Incoterms and international sales contracts.</span></span></li><li><span><span>Validate export orders in line with product shelf life, batch traceability, and temperature requirements.</span></span></li><li><span><span>Coordinate shipment planning with demand and product supply</span></span></li><li><span><span>Supervise loading operations to ensure food safety and contamination prevention.</span></span></li><li><span><span>Ensure compliance with national food safety authority regulations (e.g., sanitary certificates, health certificates).</span></span></li><li><span><span>Ensure alignment with importing country requirements (SPS measures, labeling rules, ingredient disclosure).</span></span></li><li><span><span>Supervise preparation and validation of required documents, including:</span></span><ul><li><span><span>Commercial Invoice</span></span></li><li><span><span>Packing List</span></span></li><li><span><span>Bill of Lading / Airway Bill</span></span></li><li><span><span>Certificate of Origin</span></span></li><li><span><span>Health Certificate</span></span></li><li><span><span>Sanitary / Phytosanitary Certificate</span></span></li><li><span><span>Analysis Certificate (COA)</span></span></li><li><span><span>Free Sale Certificate (if required)</span></span></li></ul></li><li><span><span>Ensure proper HS classification.</span></span></li><li><span><span>Liaise with customs brokers and food inspection authorities.</span></span></li><li><span><span>Manage pre-shipment inspection and third-party laboratory certification if required.</span></span></li><li><span><span>Support audits related to export and food safety compliance</span></span></li><li><span><span>Manage export transactions under:</span></span><ul><li><span><span>Letters of Credit (LC)</span></span></li><li><span><span>Documentary Collections</span></span></li><li><span><span>Advance Payment</span></span></li></ul></li><li><span><span>Review LC terms and ensure compliance with Morocan standards.</span></span></li><li><span><span>Verify that all shipping documents strictly match LC conditions to avoid discrepancies.</span></span></li><li><span><span>Coordinate document submission to banks within required timelines.</span></span></li><li><span><span>Ensure compliance with foreign currency regulations.</span></span></li><li><span><span>Ensure Cross-Functional Coordination with&nbsp;;</span></span><ul><li><span><span>Production department</span></span></li><li><span><span>Quality assurance (QA/QC)</span></span></li><li><span><span>Regulatory affairs</span></span></li><li><span><span>Finance</span></span></li><li><span><span>Sales and export managers</span></span></li><li><span><span>Freight forwarders</span></span></li><li><span><span>Banks and customs authorities</span></span></li></ul></li></ul><p><b>Education / Certifications:</b></p><br><p>Master's degree<span> in Supply Chain or Logistics</span></p><br><p><span>Excellent written and spoken English</span></p><br>&amp;#xa;&amp;#xa;No Relocation support available<span><b>Business Unit Summary</b></span>Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.&nbsp;<p>Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br><b><span>Job Type</span></b>RegularTransportation, International Logistics &amp; CustomsCustomer Service &amp; Logistics </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong><u>Technical Support Engineer</u></strong></span></p><br><p><span><strong>Location:</strong> Casablanca, Morocco (with travel across the Middle East &amp; Africa region)</span><br><span><strong>Reporting to:</strong> Technical Support Manager, MEA</span></p><br><p><span><strong>Join Us in Driving Customer Success Across MEA</strong></span></p><br><p><span>We're looking for a customer-focused and technically skilled <strong>Technical Support Engineer</strong> to join our Middle East &amp; Africa Technical Support team. In this role, you'll play a critical part in delivering exceptional post-sales support across our hardware and software solutions portfolio, helping customers and channel partners maximize the value of their investments.</span></p><br><p><span>If you enjoy solving complex technical challenges, building strong relationships, and working in a collaborative international environment, we'd love to hear from you.</span></p><br><p><span><strong>What You'll Do</strong></span></p><br><p><span>As a Technical Support Engineer, you will:</span></p><br><ul><li><span>Provide remote and on-site technical support to channel partners and end customers across the MEA region.</span></li><li><span>Take ownership of technical issues from initial report through to successful resolution.</span></li><li><span>Collaborate closely with commercial, engineering, and operational teams to deliver outstanding customer outcomes.</span></li><li><span>Manage and track support cases through the ticketing system, ensuring timely updates and resolution.</span></li><li><span>Monitor service performance against agreed SLAs and contribute to continuous improvement initiatives.</span></li><li><span>Investigate, troubleshoot, and resolve hardware, software, networking, and integration-related challenges.</span></li><li><span>Escalate unresolved issues appropriately and work with internal teams to drive resolution.</span></li><li><span>Deliver technical training sessions for customers, partners, and internal stakeholders.</span></li><li><span>Support product launches and deployments by working with cross-functional teams.</span></li><li><span>Analyse trends and recurring issues, providing valuable feedback to Engineering and Product teams.</span></li></ul><p><span>We're interested in people who bring a combination of technical expertise, curiosity, and a passion for customer service.</span></p><br><p><span>You may be a great fit if you have:</span></p><br><ul><li><span>3-5 years of experience in a technical support, field service, or similar customer-facing technical role.</span></li><li><span>Knowledge of networking concepts, system integrations, and communication protocols.</span></li><li><span>An understanding of data flows and how systems interact within complex environments.</span></li><li><span>Experience working with electronic and mechanical equipment or technologies.</span></li><li><span>Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.</span></li><li><span>The ability to interpret data, identify trends, and communicate findings effectively.</span></li><li><span>Excellent written and verbal communication skills in <strong>English and French</strong>.</span></li><li><span>A collaborative mindset and the ability to build strong relationships with customers, partners, and colleagues.</span></li></ul><p><span><strong>What Success Looks Like</strong></span></p><br><p><span>You'll be contributing to:</span></p><br><ul><li><span>Consistent achievement of service level targets.</span></li><li><span>Timely resolution of customer and partner support requests.</span></li><li><span>High remote-resolution rates and customer satisfaction.</span></li><li><span>Effective delivery of technical training programmes.</span></li><li><span>Continuous improvement of support processes and customer experience.</span></li></ul><p><span>#LI-CH1&nbsp;</span></p><br><p><span><strong>WHO IS GILBARCO VEEDER-ROOT</strong></span></p><br><p><span><span>Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.</span></span></p><br><p><span><strong>WHO IS VONTIER</strong></span><br><span>Vontier (NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation and multi-energy technologies.</span></p><br><p><span>Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry.</span><br><span>With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at </span><span>www.vontier.com</span><br><span><strong>At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.</strong></span><br><span>Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.</span><br><span>Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally.</span><br><span><strong>Together, let’s power the way the world moves!</strong></span></p><br> </div>

<p><br></p> <p> <strong>Engagement Overview</strong> </p> <p>The client is engaging a hands-on GTM Program Manager on a six-month contract to architect and operationalize a project management system in Jira, together with project reporting dashboards in Atlassian, that drives full transparency and accountability into the client's product GTM plans and launch status. This is a build-and-enable engagement: by the end of the term, the client's GTM team will have a live, well-documented project management system, the dashboards to run it, and the training and SOPs to sustain it.</p> <p> <strong>Objective</strong> </p> <p>Stand up a single, reliable source of truth for GTM and product launch execution so that anyone, from an individual contributor to an executive, can see plan status, milestones, risks, and project health in real time, and so that ownership and accountability are clear at every step.</p> <p> <strong>Key Deliverables</strong> </p> <p>The engagement is scoped around six concrete deliverables:</p> <p> <strong>1. Jira Project Environment Architecture</strong> </p> <ul> <li> <strong>Architect.</strong> Design and build the Jira project environment for GTM and product launch work project structure, issue types, fields, statuses, workflows, automation, and cross-project dependencies sized to support multiple concurrent launches.</li> <li> <strong>Standardize.</strong> Establish naming conventions, hierarchy, and standards that keep the system consistent and scalable as it grows.</li> </ul> <p> <strong>2. Atlassian Reporting Dashboards</strong> </p> <ul> <li> <strong>Build.</strong> Build Atlassian dashboards (Jira dashboards, gadgets, JQL filters, and Atlassian Analytics / Confluence where applicable) that surface key milestone views and project health at a glance.</li> <li> <strong>Tailor by audience.</strong> Deliver both executive-level roll-ups (portfolio status, launch readiness, risk) and team-level operational views (workload, blockers, upcoming milestones).</li> </ul> <p> <strong>3. Project Management Guide / SOP</strong> </p> <ul> <li> <strong>Document.</strong> Author a clear project management guide and standard operating procedures that document how the system works, how to run a launch in it, and the conventions the team must follow.</li> <li> <strong>Make it usable.</strong> Make it practical and self-serve covering intake, planning, status updates, reporting cadence, and roles/responsibilities.</li> </ul> <p> <strong>4. GTM Team Enablement &amp; Training</strong> </p> <ul> <li> <strong>Train.</strong> Train the GTM team on the new project management system through live sessions and supporting materials, so the team can operate it confidently and independently.</li> <li> <strong>Drive adoption.</strong> Drive adoption not just awareness and leave behind reference materials for ongoing onboarding.</li> </ul> <p> <strong>5. Project Documentation</strong> </p> <ul> <li> <strong>Populate.</strong> Guide or directly complete the documentation of each active GTM and launch project within the new system, ensuring plans, milestones, owners, and status are accurately captured.</li> <li> <strong>Migrate in-flight work.</strong> Bring existing in-flight projects into the system so it reflects the real state of the portfolio from day one.</li> </ul> <p> <strong>6. Ad Hoc Project Management</strong> </p> <ul> <li> <strong>Day-to-day project management.</strong> Manage key projects. Build new project plans / support project plan hygiene for select initiatives, flag project risk, schedule meetings, and communicate with stakeholders and team members to drive on-time project delivery.</li> </ul> <p> <strong>Responsibilities</strong> </p> <ul> <li> <strong>Own delivery.</strong> Run the engagement as a project: scope, plan, sequence, and deliver the six workstreams above on time and to a defined quality bar.</li> <li> <strong>Engage stakeholders.</strong> Partner with Product Marketing, Product Management, Sales, Customer Success, and Enablement to understand how launches actually run and reflect that in the system design.</li> <li> <strong>Test and refine.</strong> Validate the system with real projects and iterate based on team feedback before handoff.</li> <li> <strong>Enable a clean handoff.</strong> Ensure a clean handoff system, dashboards, SOPs, and trained owners so the client can sustain it after the contract ends.</li> </ul> <p> <strong>Nice to Have</strong> </p> <ul> <li> <strong>Atlassian depth.</strong> Confluence, Atlassian Analytics, Jira Product Discovery, or Jira Align experience.</li> <li> <strong>Domain.</strong> Background in B2B SaaS, data, or regulated / EHS-adjacent industries.</li> <li> <strong>Certifications.</strong> PMP, Agile / Scrum, or Atlassian certifications.</li> </ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Qualifications</strong> </p> <ul> <li> <strong>Jira architecture.</strong> Demonstrated experience standing up or significantly re-architecting a Jira environment from the ground up, ideally for GTM, marketing, or product launch work.</li> <li> <strong>Jira expertise.</strong> Expert-level Jira configuration projects, workflows, custom fields, JQL, automation; Atlassian administration experience strongly preferred.</li> <li> <strong>Dashboard development.</strong> Proven ability to build Atlassian dashboards and reporting that turn project data into clear, decision-ready milestone and health views.</li> <li> <strong>Program management.</strong> Strong program/project management background with a track record of delivering on fixed timelines.</li> <li> <strong>Documentation &amp; enablement.</strong> Experience writing SOPs / playbooks and training teams to adopt new tools and processes.</li> <li> <strong>Communication.</strong> Clear communicator who can work across ICs and executives and bring structure to ambiguity.</li> <li> <strong>Contractor mindset.</strong> Comfortable operating as a contractor self-directed, fast to ramp, and focused on leaving the team self-sufficient.</li> </ul>

<p>Take guest orders, communicate special requests to the kitchen, and coordinate delivery of orders and complementary in-room amenities according to Four Seasons Standards. Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards, describe the selection of food &amp; beverage menu items to guests by offering interesting, and vivid descriptions of each item, origin, taste, and preparation methods. Upsell additional services and products to maximize revenues. Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; check completed kitchen orders with the guest’s original order; Private Bar and beverage food quality; guestroom by Room Service Servers in a timely manner to ensure proper food and beverage quality; properly and accurately close guest checks; record guest charges and gratuities. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Coordinate amenity delivery by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion. Maintain and file logs of amenity deliveries, table retrievals and private bar service requests. Update Opera with guest preferences collected and maintain regular reports to review in-house and arriving VIPs with special requests/set-ups. Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Empact. Work harmoniously and professionally with co-workers and supervisors. Stock and order paper (cups, tags, straws etc) and office (Micros paper, printing paper, amenity cards, breakfast doorknob menus etc) supply items. Assist in setting tray tables for delivery. Work closely with the housekeeping coordinator to handle in-room guest requests simultaneously and seamlessly. Use HotSOS to dispatch staff to guestroom (and residential) floors to complete the needed request. Use Opera reports to prepare for hotel guests; share communication with team and beyond regarding preferences; update records/profiles etc. Coordinate with banquets when special deliveries are requested from an event to the guest room (i.e. midnight snack for bride and groom etc). Complete cashiering duties as per guideline daily. Assist in preparing regular Avero reports to analyze performance and adjust strategy according to guest preferences. Assist with payroll reporting. Have excellent Food &amp; Beverage product knowledge and be able to be assertive and provide alternatives and solutions to guests inquiries / problems / suggestions. Liaise with the Kitchen shift leader whenever in doubt about any guests' requests which are out of the menu / extraordinary, prior to confirming with the guests. Be able to use Open table and appropriately take a guest’s reservation for any of our food and beverage outlets Standard Duties: To provide a friendly and professional service that always exceeds guests expectations. Assist in phone coverage with other departments. Assist the department to upkeep relevant noticeboards. Prepare related paperwork for new hires. Requires knowledge and the ability to operate computer equipment including word processing and spreadsheet software plus other systems (i.e. Opera, Windows, Bayan payroll and analysis reports etc). To accept responsibility for the health, safety and welfare of all areas of the department, guests and employees and to respond properly to any hotel emergency. To safeguard guests and employees with knowledge and application of health and safety, accident prevention, fire drills and first aid. To ensure you read the hotel's employee handbook and understand and adhere to its rules and regulations, particularly the policies and procedures relating to Fire, Hygiene, Health and Safety. To undertake other duties and responsibilities which, while not part of the normal routine, will be within the position's overall scope. To report for duty punctually wearing the correct uniform/attire and name badge. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards. Wear hair restraint/hat, gloves, apron, jacket and closed-toed shoes while on duty. To comply with local legislation as required. To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule. To respond to any changes in the department as dictated by the needs of industry, company or hotel. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs. To conduct and attend training sessions as outlined. Perform other tasks or projects as assigned by the Director of Food &amp; Beverage or In-Room Dining Manager. Must be able to obtain any required food handling and/or sanitation certifications required by local or state agencies.</p><p><strong>Desired Candidate Profile</strong></p><p>Must be able to obtain any required food handling and/or sanitation certifications required by local or state agencies.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>What makes us Qlik?</strong><br><br><span>A Gartner</span>®<span> Magic Quadrant™ Leader for 13 years in a row, Qlik</span>®<span> transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.</span><br><br><strong>Legal Operations &amp; Contracts Specialist</strong><br><br>Qlik is seeking a skilled and detail-oriented Legal Operations &amp; Contracts Specialist to provide operational and commercial support for the Legal Department. The ideal candidate will have some experience administering legal systems, including contract lifecycle management (CLM) and matter management, and knowledge of legal use cases for AI. This role will be responsible for working with IT to manage the legal team’s technology stack, producing KPI reporting, supporting cross-functional projects, and providing transactional support. The successful candidate will be able to effectively collaborate with various internal teams and external clients, which may include IT, Sales, Deal Desk, and Finance.<br><br><strong>Here’s how you’ll be making an impact:</strong><br><ul><li><span>Support management of the legal department’s systems, including contract lifecycle management (CLM), eSignature, eCustoms and matter management platforms.</span></li><li><span>Act as an operations liaison between Legal and other functions, gathering business requirements for change requests, demands, and projects that impact the legal space. </span></li><li><span>Serve as a primary point of contact for the submission and management of IT service requests to support legal and corporate needs. </span></li><li><span>Manage relationships with legal technology and compliance vendors, including regular check-ins to review performance and resolve open issues.</span></li><li><span>Own recurring legal department reporting, including KPI reporting and matter management analytics.</span></li><li><span>Maintain and update digital resources, such as web-based forms and knowledge center documentation to reflect changes to policies and templates. </span></li><li><span>Review and negotiate various agreements, including NDAs, assignments, vendor, software and SaaS.</span></li><li><span>Provide support for export control compliance checks.</span></li><li><span>Provide practical and decisive guidance to internal business teams to address contract-related inquiries and issues. </span></li></ul><br><strong>We’re looking for a teammate with:</strong><br><br><ul><li><span>Bachelor’s Degree</span></li><li><span>At least 5 years of legal operations, contracts management, contract negotiation or other comparable experience within an in-house legal department.</span></li><li><span>Hands-on experience administering legal technology systems (e.g. Docusign CLM).</span></li><li><span>Working knowledge of standard commercial contract terms and agreements. </span></li><li><span>Attention to detail and accuracy in reporting, contract/process review, and analysis.</span></li><li><span>Passionate about technology and energized by the challenges of serving a dynamic and global growth company in a cutting-edge sector.</span></li><li><span>Has excellent interpersonal and communication skills (written and verbal) and can engage effectively with all levels of employees and management.</span></li><li><span>Detail-oriented, organized, efficient and resourceful with strong follow-through skills.</span></li><li><span>Team player who brings a positive, "can do" attitude to the workplace and works collaboratively with other members of the global legal team and with internal and external clients.</span></li><li><span>Able to manage multiple workloads and shifting priorities</span><span>within a fast-paced, rapidly evolving environment.</span></li></ul><br><strong>The location for this role is:</strong><br><br>King of Prussia, PA – USA (Hybrid) strongly preferred.<br><br><strong>More about Qlik and who we are:</strong><br><br>Find out more about life at Qlik on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page.<br><br><span>What else do we offer?</span><br><br>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Genuine career progression pathways and mentoring programs<br>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Culture of innovation, technology, collaboration, and openness<br>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Flexible, diverse, and international work environment<br>&nbsp;<br>Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs<br>&nbsp;<br><span>The anticipated base salary range for this role is $110,000 -125,000 USD per year. Final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs. Qlik offers a comprehensive benefits package.</span><br><br><span>Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable and inclusive.</span><br><br><span>Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor’s website to review the Equal Employment Opportunity Posters, including the “Know Your Rights” and “Pay Transparency Nondiscrimination” posters.</span><br><br><strong><em>If you need assistance applying for a role due to a disability, please submit your request via </em></strong><strong><em>accessibilityta@qlik.com</em></strong><strong><em>. </em></strong><strong><em>Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.</em></strong><br><br><span>Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.</span><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></p><br><br><p><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></p><br><br><br><p><span><span><strong>We connect. We inspire.</strong></span></span></p><br><br><br><p><span><strong>Role Description &amp; Purpose</strong></span></p><br><br><br><p><span>This is a unique opportunity to join the British Council at a pivotal stage of its growth, taking on a key leadership role in shaping the future of a globally recognised commercial enterprise. As a senior market leader within the English &amp; Examinations (E&amp;E) Strategic Business Unit, you will set and deliver strategic market plans aligned to organisational priorities – driving growth, sustainability, and customer experience.</span></p><br><br><br><p><span>You will own market P&amp;L performance, identify and convert revenue opportunities, and lead large, high-performing teams to accelerate commercial growth. This includes overseeing business development and partnership strategies to build sustainable, long-term revenue streams.</span></p><br><br><br><p><span>Success in this role depends on strong cross-functional leadership – partnering with Proposition, Network, and Functional teams to translate global strategy into local market success, align priorities, and deliver profitable, optimised performance.</span></p><br><br><br><p><span>With ambitious targets and significant scope for career development, this is a chance to make a lasting impact on a global business generating over £700 million annually.</span></p><br><br><br><p><span><strong>Role Accountabilities</strong></span></p><br><br><br><p><span>As the senior leader for the market, you will provide inspirational leadership that enables high performance, fosters an inclusive culture, and drives accountability for results. Leading and influencing teams across a complex matrix environment, you will ensure colleagues are aligned behind a shared vision and empowered to deliver ambitious commercial, operational, and customer outcomes.</span></p><br><br><br><p><span>You will be accountable for developing and delivering the country's E&amp;E business plan, translating global strategy into market-led priorities that drive growth, profitability, and long-term sustainability. Owning the market P&amp;L, you will identify and convert revenue opportunities, oversee resource allocation, and optimise performance to achieve demanding financial and commercial targets.</span></p><br><br><br><p><span>Building strong partnerships and influencing senior stakeholders will be central to the role – collaborating closely with Proposition, Sales, Marketing, Operations, Finance, People, and Professional Services teams to secure resources, align priorities, and ensure the successful execution of market plans. Externally, you will represent the British Council with customers, strategic partners, government stakeholders, and other key decision-makers, strengthening market presence and creating opportunities for sustainable growth.</span></p><br><br><br><p><span>Using insight, data, and market intelligence, you will monitor performance, manage risk, resolve complex challenges, and drive continuous improvement across customer, commercial, and operational outcomes.</span></p><br><br><br><br><p><span><strong>Qualifications &amp; Experience</strong></span></p><br><br><br><p><span><strong>Essential</strong></span></p><br><br><br><ul><li><span>Strong leadership and people management skills, with experience leading cross-functional teams within complex matrix organisations</span></li><li><span>Proven experience in a commercial leadership role, delivering business growth and managing P&amp;L for a medium/large market </span></li><li><span>Solid financial acumen, with the ability to manage P&amp;L, make sound investment decisions, and drive profitability while maintaining cost control </span></li><li><span>Excellent stakeholder management skills, with the ability to influence and build relationships across internal and external stakeholders, including senior leaders and government agencies </span></li><li><span>Strong track record in customer experience management, driving satisfaction and retention through effective service delivery </span></li><li><span>Expertise in market analysis, revenue forecasting, and performance tracking, with a data-driven approach to decision-making and problem-solving </span></li><li><span>Written and verbal proficiency in English, as British Council systems and global processes operate in English</span></li></ul><br><p><span><strong>Desirable</strong></span></p><br><br><br><ul><li><span>A relevant degree in business, marketing, or a related field</span></li><li><span>Experience working in international or global markets, particularly in education.</span></li><li><span>Knowledge of global / local market dynamics, customer needs, and competitive landscapes in relevant sectors.</span></li></ul><br><p><span><strong>Important Information</strong></span></p><br><br><br><ul><li><span><strong>Location:</strong>&nbsp;the position is based in Rabat, Morocco.</span></li><li><span><strong>Contract Type</strong>:&nbsp;this is a permanent, full-time position, mostly onsite, with some hybrid flexibility.</span></li><li><span><strong>Salary:</strong>&nbsp;33,491.00 - 41,221.00 MAD depending on qualifications and experience</span></li><li><span><strong>Benefits:</strong>&nbsp;Annual Leave 25 days/annum, Transport Allowance 500 MAD per month, 13th month salary, Medical Insurance (self and dependant), </span></li><li><span><strong>Right to Work:</strong>&nbsp;The candidates must have legal right to live and work in Morocco. Unfortunately, we cannot offer visa sponsorship or relocation on this occasion.</span></li><li><span><strong>Background Screening:</strong>&nbsp;all successful candidates are obliged to undergo comprehensive background screening.</span></li><li><span><strong>Closing Date:</strong>&nbsp;16th August 2026</span></li><li><span><strong>Interviews </strong>will take place in the last week of August.</span></li></ul><br><p><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></p><br><br><br><p><span><span><strong>Equality, Diversity and Inclusion Statement</strong></span></span></p><br><br><p><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></p><br><br><br><p><span><span><strong>Safeguarding Statement</strong></span></span></p><br><br><p><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></p><br><br><p><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The Assistant Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Accounting Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees internal, external and regulatory audit processes.<br>• Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Establishes and maintains open, collaborative relationships with employees.<br>• Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work/life balance).<br>• Ensures employees establish and maintain open, collaborative relationships within their team.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Ensures property policies are administered fairly and consistently.<br>• Utilizes an "open door" policy.<br>• Solicits employee feedback.<br>Managing Projects and Policies&nbsp;<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Ensures that the P&amp;L is accurate (i.e., costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner.<br>• Reconciles balance sheet.<br>• Ensures tax rates used for sales/use tax are current and proper amounts are collected and/or accrued.<br>• Ensures compliance with standard and local operating procedures (SOPs and LSOPs).<br>• Ensures account balances are supported by appropriate documentation in accordance with SOPs.<br>• Reviews audit issues and makes corrections as necessary.<br>• Ensures property permits, licenses and if applicable vendor contracts are current.<br>• Leverages centralized accounting processes and shared services.<br>Demonstrating and Applying Accounting Knowledge&nbsp;<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Keeps up-to-date technically and applying new knowledge to your job.<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>• Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making.<br>Proving Financial Information and Guidance to Others<br>• Informs and/or updates the executives, the peers and the subordinates on relevant financial information in a timely manner.<br>• Attends critique meetings to review information with management team.<br>• Advises the Director of Finance on existing and evolving operating/financial issues.<br>• Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.<br>• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>Maintaining Finance and Accounting Goals<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures profits and losses are documented accurately.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Supports a strong accounting &amp; operational control environment to safeguard assets, improve operations and profitability and manage business risks.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Fairmont Hotels &amp; Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 employees worldwide, we are dedicated to providing exceptional service, embracing innovation, and fostering a culture of excellence.</p><br><p>Fairmont Taghazout Bay is located on Morocco’s stunning Atlantic coast, offering guests breathtaking ocean views and a serene environment. Just minutes from vibrant Agadir, our resort combines luxurious amenities with natural beauty, making it the perfect destination for relaxation, corporate retreats, and unforgettable events.</p><br><br>Job Description<br><br><p>You will embody the essence of luxury hospitality. Your dynamic and hands-on approach is fueled by a deep passion for developing people and fostering an entrepreneurial spirit. A true brand and guest ambassador, you will challenge conventions, consistently seek solutions, and infuse innovation into every facet of the hotel experience and every function of the business.</p><br><p>Your seasoned leadership style will blend diplomacy with relationship-building prowess, cultivating strong connections with both internal and external stakeholders, including Owners and the Community. Your ability to engage with ownership and strategize revenue enhancements will be coupled with an innate talent for envisioning the hotel's long-term trajectory.</p><br><p>A refined sense of finance and business acumen will be at the core of your decision-making, grounded in an unwavering commitment to delivering a world-class product and service. By seamlessly weaving local heritage and culture into our offerings, you will not only create an authentic guest experience but also drive excellence across all dimensions of our operations.</p><br><p>In your role as a catalyst for exceptional service, you will uphold the highest standards, infusing every interaction with the kind of genuine care that leaves an indelible mark on our guests. Nurturing an environment of continuous growth and skill development, you will inspire our colleagues to consistently exceed expectations, turning moments into memories for every visitor.</p><br><p>As a visionary leader, you will play a pivotal role in shaping our strategic direction. Your involvement in goal setting and objective communication will propel business growth and solidify the hotel’s reputation as a distinguished luxury destination. Your ability to foster positive relationships with ownership will ensure a harmonious partnership that aligns with our overarching strategy while enhancing the hotel's performance and prestige.</p><br><p>Your leadership will be synonymous with setting industry benchmarks and redefining luxury hospitality. Your commitment to excellence, coupled with your innovative approach, will leave an enduring mark on our iconic brand and create a legacy of unparalleled guest memories.</p><br><p>Key Behaviours and Responsibilities:</p><br><ol><li>Act with an open mindset:</li></ol><p>Embrace innovative ideas, adapt to change, and encourage a culture of innovation and continuous learning.</p><br><p>Demonstrate explicit knowledge and awareness of company standards as an integral role model.</p><br><p>Build quality relationships with the management team.</p><br><p>Create an environment that encourages innovation, challenges traditional thinking, and fosters a "speak-up" culture.</p><br><ol><li>Create positive impact working with others:</li></ol><p>Foster an inclusive and collaborative work environment, empowering colleagues to contribute their best and building strong relationships based on trust and respect.</p><br><p>Create a collaborative and inclusive environment where all colleagues are encouraged to provide input.</p><br><p>Actively listen to team members' ideas, concerns, and feedback and incorporate their input into decision-making processes.</p><br><p>Recognize and appreciate the contributions and well-being of colleagues.</p><br><ol><li>Strive for guest/client satisfaction:</li></ol><p>Exhibits a deep understanding of the luxury hospitality landscape and guest expectations, ensuring that the guest experience consistently exceeds industry standards.</p><br><p>Maintain product and service quality standards by conducting ongoing evaluations.</p><br><p>Handle VIP Guests and understand international protocols for government officials and royalty.</p><br><p>Monitor guest/client feedback, address concerns promptly, and implement improvements to optimize satisfaction.</p><br><ol><li>&nbsp;Consistently deliver excellence:</li></ol><p>Demonstrates a comprehensive understanding of ownership group's investment objectives and formulates strategic business plans that align with those objectives; ensuring preservation and maximization of the hotel’s assets.</p><br><p>Set high performance standards, lead by example, and drive a culture of continuous improvement and quality across all the hotel.</p><br><p>Exhibits expertise in sales, marketing, and revenue management, driving the hotel's performance in the luxury hospitality market.</p><br><p>Maximize financial performance, control costs, and execute marketing and operational activities that produce results meeting or exceeding the hotel's business plan.</p><br><p>Recognize and reward outstanding performance and celebrate achievements within the organization.</p><br><ol><li>&nbsp;Enable team success:</li></ol><p>Support the professional growth and development of colleagues through coaching, mentoring, and providing opportunities for learning.</p><br><p>Encourage individuals to take on challenging assignments and stretch their capabilities.</p><br><p>Provide regular feedback and guidance, recognizing achievements and offering constructive suggestions for improvement.</p><br><p>Create a safe and empowering environment where individuals feel comfortable taking risks, expressing their ideas, and learning from failures.</p><br><p>As applicable, brings experience in working with labor unions, maintaining constructive relationships and ensuring harmonious teamwork.</p><br><ol><li>&nbsp;Create clarity:</li></ol><p>Articulates a clear and comprehensive vision for the hotel, aligning goals and objectives with ownership group's investment strategy.</p><br><p>Effectively communicates organizational vision, goals, and expectations, fostering a shared sense of purpose and direction among team members.</p><br><p>Demonstrates adeptness in overseeing renovation projects, maintaining transparency and open communication throughout the process.</p><br><p>Addresses ambiguity and navigates complex situations with transparency, fostering an environment of clear direction and effective problem-solving.</p><br><ol><li>&nbsp;Inspire for top performance:</li></ol><p>Lead with passion and integrity, motivate and inspire others to achieve their best.</p><br><p>Market plans and ideas successfully, reducing key and complex ideas and messages to clear, memorable, and compelling statements.</p><br><p>Embodies an entrepreneurial spirit, inspiring innovative thinking and fostering a culture that encourages taking calculated risks.</p><br><p>Recognizes and rewards outstanding performance, cultivating an atmosphere of achievement and recognition.</p><br><p>Promotes continuous development and growth, offering resources and guidance to nurture professional skills and talents.</p><br><p>Champions a "speak-up" culture, creating an environment where diverse opinions are valued, and individual contributions are celebrated.</p><br><p>Convince others, negotiate, debate, and find win-win solutions.</p><br><br>Qualifications<br><br><p>Prior experience in a luxury hotel General Manager position.</p><br><p>Fluent in English and French</p><br><p>Experience managing resort operations and/or lifestyle is an asset</p><br><p>Strong educational background with professional qualifications and a continuous learning mindset.&nbsp;</p><br><p>Proven track record of building a strong service, and quality culture</p><br><p>Strong people skills and a track record of fostering positive, inclusive, high-performing cultures.</p><br><p>Experience in managing owner relations.</p><br><p>Demonstrated leadership, organizational, and interpersonal skills.</p><br><p>Strategic thinker with excellent communication and presentation skills.</p><br><p>Displays a strong entrepreneurial spirit</p><br><p>Bottom-line oriented with a focus on quality guest service and team-building.</p><br><p>Creative and innovative mindset.</p><br><p>Ability to collaborate and work in a fast-paced environment.</p><br><p>Excellent sense of prioritization and time management.</p><br><p>Professional demeanor and strategic orientation.</p><br><p>Engaging, friendly, and charismatic with a natural ability to connect with guests.</p><br><p>Passionate about creating memorable experiences&nbsp;</p><br><br>Additional Information<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for food and beverage daily operations, including Culinary, Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Develops and oversees an order and purchase strategy for equipment and supplies.<br>• Supervises an effective monthly self-inspection program.<br>Developing and Maintaining Food and Beverage/Culinary Goals<br>• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.<br>• Reviews financial reports and statements to determine how food and beverage is performing against budget.<br>• Makes recommendations for funding of food and beverage equipment and renovations in accordance with brand business strategy.<br>• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>Developing and Maintaining Budgets<br>• Develops and manages food and beverage budget.<br>• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.<br>• Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.<br>• Focuses on maintaining profit margins without compromising guest or employee satisfaction.<br>Leading Food and Beverage/Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Identifies opportunities to increase profits and create value by challenging existing processes, encourages innovation and drives necessary change.<br>• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).<br>• Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Reviews findings from comment cards and guest satisfaction results with food and beverage team and ensures appropriate corrective action is taken.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Empowers employees to provide excellent guest service.<br>• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.<br>• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).<br>• Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span>ORDER TAKER JOB DESCRIPTIONS</span></span></p><br><br><br><ul><li><p><span><span>Take guest orders, communicate special requests to the kitchen, and coordinate </span><span>delivery</span><span> of orders and complementary in-room amenities according to Four Seasons Standards.</span></span></p><br><br></li><li><p><span><span>Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards, describe the selection of food &amp; beverage menu items to guests by offering interesting, and vivid descriptions of each item, origin, taste, and preparation methods.</span></span></p><br><br></li><li><p><span><span>Upsell </span><span>additional</span><span> services and products </span><span>to</span><span> maximize revenues.</span></span></p><br><br></li><li><p><span><span>Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; check completed kitchen orders with the guest’s original order; Private Bar and beverage food quality; guestroom by Room Service Servers </span><span>in a timely manner</span><span> to ensure proper food and beverage quality; properly and accurately close guest checks; record guest charges and gratuities.</span></span></p><br><br></li><li><p><span><span>Anticipate guest needs, </span><span>ascertain</span><span> satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.</span></span></p><br><br></li><li><p><span><span>Coordinate amenity delivery by ensuring that all requests are received, filed, ordered from </span><span>kitchen</span><span> and delivered in a prompt and </span><span>accurate</span><span> fashion.</span></span></p><br><br></li><li><p><span><span>Maintain and file logs of amenity deliveries, table retrievals and private bar service requests.</span></span></p><br><br></li><li><p><span><span>Update Opera with guest preferences collected and </span><span>maintain</span><span> regular reports to review in-house and arriving VIPs with special requests/set-ups.</span></span></p><br><br></li><li><p><span><span>Comply with</span><span> Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as </span><span>set forth in</span><span> Empact.</span></span></p><br><br></li><li><p><span><span>Work harmoniously and professionally with co-workers and supervisors.</span></span></p><br><br></li><li><p><span><span>Stock and order paper (cups, tags, straws </span><span>etc</span><span>) and office (</span><span>Micros</span><span> paper, printing paper, amenity cards, breakfast </span><span>doorknob</span><span> menus </span><span>etc</span><span>) supply items.</span></span></p><br><br></li><li><p><span><span>Assist</span><span> in setting tray tables for delivery.</span></span></p><br><br></li><li><p><span><span>Work closely with </span><span>the housekeeping</span><span> coordinator to handle in-room guest requests simultaneously and seamlessly.</span></span></p><br><br></li><li><p><span><span>Use</span><span>HotSOS</span><span> to dispatch staff </span><span>to</span><span> guestroom (and residential) floors to complete the </span><span>needed</span><span> request.</span></span></p><br><br></li><li><p><span><span>Use Opera reports to prepare for hotel guests; share communication with team and beyond </span><span>regarding</span><span> preferences; update records/profiles etc.</span></span></p><br><br></li><li><p><span><span>Coordinate with banquets when special deliveries are requested from an event to the guest room (</span><span>i.e.</span><span> midnight snack for bride and groom </span><span>etc</span><span>).</span></span></p><br><br></li><li><p><span><span>Complete cashiering duties as per guideline daily.</span></span></p><br><br></li><li><p><span><span>Assist</span><span> in preparing regular </span><span>Avero</span><span> reports to analyze performance and adjust strategy according to guest preferences.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assist</span><span> with payroll reporting.</span></span></p><br><br></li><li><p><span><span>Have excellent Food &amp; Beverage product knowledge and be able to be assertive and provide alternatives and solutions to guests’ inquiries / problems / suggestions.</span></span></p><br><br></li><li><p><span><span>Liaise with the Kitchen shift leader whenever in doubt about any </span><span>guests'</span><span> requests which </span><span>are</span><span> out of the menu / extraordinary, prior to confirming with the guests.</span></span></p><br><br></li><li><p><span><span>Be able to use Open table and appropriately take a guest’s reservation for any of our food and beverage outlets</span></span></p><br><br></li></ul><br><p><b><span>Standard Duties:</span></b></p><br><br><ul><li><p><span><span>To provide a friendly and professional service that always exceeds </span><span>guests’</span><span>expectations</span><span>.</span></span></p><br><br></li><li><p><span><span>Assist</span><span> in phone coverage with other departments.</span></span></p><br><br></li><li><p><span><span>Assist</span><span> the department to upkeep relevant </span><span>noticeboards</span><span>.</span></span></p><br><br></li><li><p><span><span>Prepare related paperwork for new hires.</span></span></p><br><br></li><li><p><span><span>Requires knowledge and the ability to </span><span>operate</span><span> computer equipment including word processing and spreadsheet software plus other systems (</span><span>i.e.</span><span> Opera, Windows, Bayan payroll and analysis reports </span><span>etc</span><span>).</span></span></p><br><br></li><li><p><span><span>To accept responsibility for the </span><span>health,</span><span>safety</span><span> and welfare of all areas of the department, </span><span>guests</span><span> and employees and to respond properly </span><span>to</span><span> any hotel </span><span>emergency</span><span>.</span></span></p><br><br></li><li><p><span><span>To safeguard guests and employees with knowledge and application of health and safety, accident prevention, fire drills and first aid.</span></span></p><br><br></li><li><p><span><span>To ensure you read the hotel's employee handbook and understand and adhere to its rules and regulations, particularly the policies and procedures relating to Fire, Hygiene, </span><span>Health</span><span> and Safety.</span></span></p><br><br></li><li><p><span><span>To undertake other duties and responsibilities which, while outside the normal routine, will be within the position's overall scope.</span></span></p><br><br></li><li><p><span><span>To report for duty punctually wearing the correct uniform/attire and name badge. To </span><span>maintain</span><span> a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.</span></span></p><br><br></li><li><p><span><span>Wear hair restraint/hat, gloves, apron, </span><span>jacket</span><span> and closed-toed shoes while on duty.</span></span></p><br><br></li><li><p><span><span>To </span><span>comply with</span><span> local legislation as </span><span>required</span><span>.</span></span></p><br><br></li><li><p><span><span>To </span><span>maintain</span><span> good working relationships with your colleagues and all other departments through working by The Golden Rule.</span></span></p><br><br></li><li><p><span><span>To respond to any changes in the department as dictated by the needs of </span><span>industry</span><span>, </span><span>company</span><span> or hotel.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.</span></span></p><br><br></li><li><p><span><span>To conduct and attend training sessions as outlined.</span></span></p><br><br></li><li><p><span><span>Perform other tasks or projects as assigned by the Director of Food &amp; Beverage or In-Room Dining Manager.</span></span></p><br><br></li><li><p><span><span>Must be able to obtain any required food handling and/or sanitation certifications required by local or state agencies.</span></span></p><br><br></li></ul><br><br><br><br><br><br> </div>