وظائف مندوب توصيل طرود - الدار البيضاء المغرب

من ٠ إلى ٠ سنة Naukri Gulf

Medical Representative

On-site - المغرب - الدار البيضاء ٢ يونيو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Description: We are looking for a talented Sales Representative to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together. If you want to be part of a team that cares about impact, this is the place for you. Key Responsibilities: <ul> <li>Develop brand image, prescription, and recommendation within the assigned territory</li> <li>Visit targeted physicians and promote products by highlighting their scientific</li> <li>Conduct regular pharmacy to ensure product availability</li> <li>Collect purchase orders, ensure proper submission, and follow up on execution</li> <li>Implement the visit strategy (target coverage, visit frequency, product cycles)</li> <li>Use approved promotional tools in line with company policies</li> <li>Analyze territory performance and competitor activity</li> <li>Manage reporting, visit planning, and CRM updates</li> <li>Ensure full compliance with ethical standards and vigilance requirements</li> </ul> Qualifications: We are looking for candidates whose experience and skills align closely with the qualifications outlined below: <ul> <li>Bachelor s degree (scientific background preferred)</li> <li>3 to 5 years of experience in pharmaceutical</li> <li>Strong sales mindset, autonomy, and excellent communication skills</li> </ul> </div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Senior Customer Service Representative Team Leader

On-site - المغرب - الدار البيضاء ٩ يوليو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Position: Customer Service Representative Team Leader Job Description: <div> About US: </div> <div> <div> <div> <div> Join our dynamic Customer Service Associates team at Arrow! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you! As part of our company s growth, ARROW Morocco is strengthening its teams and is looking for a Customer Service Team Leader. What you will be doing at ARROW Customer Service Team Leader is responsible for managing a team of Customer Service Representatives (CSR) and overseeing the order to invoice process to meet all related goals and objectives of both, Arrow and our Customer. Team Leader ensures and further develops the right service level to our customers in line with the company goals. Customer Service Team Leader Arrow Electronics As a Customer Service Team Leader at Arrow, you will be responsible for leading and developing a team of Customer Service Representatives to ensure operational excellence and high customer satisfaction. Key Responsibilities: <ul> <li> Coach, train, and support the CSR team to drive performance and engagement </li> <li> Monitor KPIs, identify areas for improvement, and manage resource allocation </li> <li> Oversee team performance and conduct annual appraisals </li> <li> Optimize and implement processes to enhance customer experience and sales support </li> <li> Handle transition management and coordinate quality-related issues </li> </ul> Team Responsibilities Under Your Supervision: <ul> <li> Manage order-to-invoice cycle and order management </li> <li> Ensure timely communication with customers and suppliers, providing post-sales support </li> <li> Drive on-time delivery and manage backlog changes in line with business goals </li> <li> Collaborate closely with Inside Sales, Product Management, Logistics, and Asset teams </li> <li> Oversee customer reserved inventory and maintain operational efficiency </li> </ul> Who are we looking for? Typically you would have 3-5 years of previous experience in Customer Service area, Advance level of English plus one of the following languages in advance level, Spanish. Great communication and coordination skills, Good knowledge of MS Office Excel Knowledge in advanced level Excellent organizational skills and professional can do & proactive attitude, Ability to handle demanding situations, Customer Service oriented mindset, proactive and innovative, Supply Chain and people management experience will be an advantage. What is in it for you? Full Permanent contract, Social advantages: CNSS, CIMR, Health insurance, Very good working atmosphere in a team of passionate collaborators, Work culture where you can make an impact, Dynamic environment with a friendly work atmosphere, Fast recruitment process,</div></div></div></div></div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Customer Service Representative

On-site - المغرب - الدار البيضاء ٢٠ مايو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job SummaryDesired ProfileDesired Profile - You have an excellent level of French;- You have strong argumentation skills;- Your temperament and interpersonal skills facilitate contact with others;- Good knowledge of insurance products; -Sales and customer relationship skills;- Knowledge of the insurance sector is desirable;- Ability to manage difficult situations and clients. Employee benefits and otherFoundever Group offers you: - Attractive compensation (fixed salary + bonus).- A permanent contract from the first day of training.- 100% paid training.- Attractive benefits (social security coverage, health insurance, social club, etc.).- Transportation provided.This offer is also open to applicants with specific needs/reduced mobility.</div></section><section>Desired Candidate Profile </section>

من ٠ إلى ٠ سنة Naukri Gulf

Ocean Operations Administrator

On-site - المغرب - الدار البيضاء ٣٠ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">YOUR ROLE The Ocean Operations Administrator is responsible for managing import ocean freight operations. WHAT YOU ARE GOING TO DO Operations: Import File Processing <ul> <li>Contact made with Ceva to organize the transport</li> <li>Pre-alert receipt (CFR or DDP)</li> <li>Opening of the import file</li> <li>Comparison of the data from the loading BL and that of the documents</li> <li>Load tracking with the shipping company</li> <li>Receipt of the arrival notice and invoice from the shipping company concerned</li> <li>Entering shipping data into the ERP software</li> <li>Sending the arrival notification to the customer</li> <li>Exchange with the shipping company (payment of the invoice and obtaining the bill of lading / BL)</li> <li>Delivery of the delivery note to the customer</li> <li>Sending all LINEA documents for customs clearance of the goods</li> <li>Sending delivery order</li> </ul> Service clients Customer support upstream, downstream, and throughout all operations <ul> <li>Maintaining effective communication with the client (information flow)</li> <li>Sending information related to time files</li> <li>Communication of situations/loading schedule</li> <li>Provide client liaison (telephone, email, meetings, etc.)</li> </ul> Coordination with the various stakeholders <ul> <li>Communication with the various stakeholders (third parties)</li> <li>Intervention in the event of incidents and disputes and proposal of appropriate solutions</li> </ul> Managing customer feedback (complaints, suggestions, etc.) <ul> <li>Receiving customer feedback (complaint, suggestion, etc.)</li> <li>Study and Analysis of Internal Customer Feedback</li> <li>Monitoring and communication of actions undertaken to the client.</li> </ul> Billing - Document verification and archiving Billing <ul> <li>Control and validation of the documents in the file</li> <li>Application of billing rates (Purchase-Sale)</li> <li>Entering invoices into the ERP software</li> <li>Issuing the invoice and verifying the attached documents</li> <li>Sending the invoice to the customer</li> <li>Receipt of acknowledgments</li> <li>Monitoring of outstanding customer balances</li> <li>Submitting a copy of the invoice to the accounting department</li></ul></div></section>

2 - 4 Years Naukri Gulf

Customer Return Flow Pilot

On-site - المغرب - الدار البيضاء ٥ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Job Description : Customer Return Flow Management: - Update service notices, create and launch service orders. - Coordinate with production managers to schedule service orders. - Coordinate with procurement to ensure the availability of replacement parts. - Prepare quotes and communicate them to sales administration. - Ensure the availability of replacement parts in the workshop from the warehouse. - Process subcontracting phases within the service order. - Reschedule service orders with the workshop. - Analyze consumption variances (parts and hours spent) and close service orders. - Enter the repair cost into the orders. - Lead daily 0H processing meetings with the product team. - Lead 0H progress meetings with the program and sales administration entities. - Manage customer priorities and emergencies in coordination with the product and services team concerned (HAP/CF/Shipping). - Update customer return flow reports. Job Requirements Engineer or Master in supply chain/Industrial training. A first experience is desirable. </div></section>

2 - 6 Years Naukri Gulf

Inside Sales Associate

On-site - المغرب - الدار البيضاء ٨ يونيو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Position: Inside Sales Associate (Italian Speaker) Job Description: About Us At Arrow Electronics, we are a global provider of technology solutions, helping customers shape the tangible future. With innovation at the core of everything we do, our collaborative and forward-thinking teams are transforming the way business gets done in today s digital world. Join us and be part of a company that is driving change across industries from commercial to cloud and everywhere in between. What You Will Be Doing at Arrow As an Inside Sales Associate (Italian Speaking), you ll support a portfolio of key Italian-speaking customers by providing accurate and timely quotes, product availability, and exceptional service. Working closely with our Cloud and Data Center division, you will collaborate with leading brands such as Pure Storage, Commvault, Vast Data, Infinidat, Hitachi, Quantum and Supermicro, and others to deliver best-in-class solutions to our customers. Your key responsibilities will include: <ul> <li> Preparing accurate quotations and ensuring registered pricing is correctly applied. </li> <li> Managing your customer portfolio through proactive communication, order management, and account maintenance. </li> <li> Supporting the sales process in collaboration with Field Sales Representatives, supplier partners, engineers, and other Arrow teams. </li> <li> Providing after-sales service and resolving post-order queries (shipping tracking, backlog, troubleshooting). </li> <li> Identifying new sales opportunities and contributing to growth through upselling, technical advice, and customer engagement. </li> <li> Coordinating with internal teams to ensure high customer satisfaction and account performance. </li> <li> Participating in a structured compensation plan, with a portion of earnings tied to sales-related performance goals. </li> </ul> Who We re Looking For We re seeking a motivated team player with a strong customer focus, analytical skills, and a proactive mindset. You thrive in fast-paced environments and enjoy solving problems, supporting clients, and building strong relationships. Requirements: <ul> <li> Fluency in English (spoken and written) is mandatory. </li> <li> Knowledge of Italian is a strong plus </li> <li> 1 2 years of experience in a sales support, quoting, or inside sales role (preferably in tech/distribution). </li> <li> Strong communication and interpersonal skills. </li> <li> Ability to work independently within established procedures and manage multiple tasks. </li> <li> Familiarity with quoting tools, ERP/CRM systems, and Microsoft Office Suite. </li> <li> Solid organizational skills and attention to detail. </li> </ul> </div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Account Manager

On-site - المغرب - الدار البيضاء ١٨ مايو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Description <div> As we strengthen our presence in the information market, we are looking for a motivated Sales Consultant to help us develop our pipeline and support our growth in the Moroccan and African markets. The Sales Development Representative (SDR) will play a key role in our sales process by qualifying leads and conducting prospecting activities to identify new business opportunities. Main responsibilities: <ul> <li> Deployment of the commercial strategy: Design and implement an action plan aligned with macro/micro economic objectives and trends.</li> <li> Active prospecting: Identify and engage new clients through calls, professional networks, events and partnerships.</li> <li> Needs analysis: Understand the expectations of the local market regarding commercial information and propose suitable solutions.</li> <li> Promoting Business Information solutions: Highlighting URBA360 and the Quality Label financial excellence certification as levers for performance and trust.</li> <li> Monitoring & Reporting: Ensuring objectives are met, negotiating and finalizing contracts, and monitoring customer satisfaction.</li> <li> Competitive intelligence: Analyze competitors' actions in order to adjust strategy accordingly.</li> <li> Digitalisation: Mastering Coface tools (Icon/URBA, Broker Portal, EL Portal, Cofanet, EDM).</li> <li> Quality of service: Ensure the achievement of KPIs and optimize the integration of business information.</li> </ul> </div></div></section><section>Desired Candidate ProfileQualifications <div> <ul> <li> Experience : 3-5 years in B2B sales development or business development, with a focus on the Maghreb region market.</li> <li> Interpersonal skills : Strong ability to establish and maintain trusting relationships.</li> <li> Communication : Excellent oral and written communication skills, with a strong sense of interpersonal skills.</li> <li> Customer focus : Ability to understand customer needs and match them with our solutions.</li> <li> Motivation and tenacity, with a proactive and results-oriented mindset .</li> <li> Technical skills : Proficiency in Excel tools for reporting and analysis.</li></ul></div></section>

4 - 7 Years Naukri Gulf

Customer Success Account Manager

On-site - المغرب - الدار البيضاء ٥ يونيو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> The Customer Success Account Manager (CSAM) is responsible for the relationship with assigned number of corporate customers at the technical level and for the escalation management. CSAM increases customer satisfaction and loyalty to the company, enhances efficiency of Kaspersky product usage by our customers, improves security posture of customers through effective IS consulting and guidance as well as builds and maintains relationships with key customer contacts at the business level. Responsibilities: <ul> <li>Provide technical support to customers under MSA support contract, and/or standard support;</li> <li>Build, maintain good working relationship with assigned MSA accounts, and ensure their satisfaction with Kaspersky support and products;</li> <li>Accountable for the renewal of MSA contracts and growth of new MSA customers together with sales team;</li> <li>Take initiative on technical skills, self-learning and development towards obtaining Kaspersky Certifications;</li> <li>Apply system analysis techniques and procedures and consult with end users to diagnose product and system issues, and determine appropriate system configurations and specifications to optimize usage of Kaspersky products;</li> <li>Resolve, manage, escalate, and drive satisfactory resolution of customers technical support issues based on Kaspersky products and technologies;</li> <li>Communicate progress on a regular basis to stakeholders in the customer/partner organizations for normal and escalated technical issues;</li> <li>Understand customer business requirements so as to recommend improved software settings/tasks/policies, or hardware upgrades for effective operation of Kaspersky applications;</li> <li>Comply with the technical support workflow/processes as prescribed by HQ;</li> <li>Proactively contribute to the enrichment of our Knowledge Base;</li> <li>Deliver Kaspersky Professional Services for Kaspersky Solutions to B2B clients (this includes but not limited to implementation, training, configuration, migration, health checks, project management);</li> <li>Deliver consultative-based knowledge transfer and documentation to Kaspersky s clients;</li> <li>Monthly reporting to MSA Client and management;</li> <li>Be the technical support representative in the home country, taking ownership for customer/partner support escalations, and drive issue resolution using established processes and procedures in a timely manner.</li> </ul> Required Communication Skills: <ul> <li>English verbal communication skills at the professional level;</li> <li>Written English communication skills at the professional level;</li> <li>Ability to engage effectively with clients at the senior technical and middle management levels;</li> <li>Strong interpersonal and negotiation skills.</li> </ul> Required Technical Skills: Advanced: <ul> <li>Microsoft OS (Server 2019+ and Windows 10+), MS Certified is an advantage;</li> <li>Linux OS (Ubuntu, CentOS);</li> <li>Enterprise Networking Technologies (eg. TCP/IP, DNS, Firewall, Active Directory);</li> <li>Virtualization environments (VMware EXSi, Hyper-V);</li> <li>Troubleshooting skills including the ability to analyse logs, traces, and dump files (Wireshark, Windows Logs, Windows Performance).</li> </ul> Intermediate: <ul> <li>MS SQL and MS Exchange;</li> <li>Web and Messaging Systems.</li> </ul> Optional: <ul> <li>Kaspersky product certifications;</li> <li>CompTIA CASP+.</li> </ul> Education / Technical Certifications: <ul> <li>Completed degree (BS) in Information Technology, Computer Science or equivalent;</li> <li>7+ years of experience in IT industry; 4+ years of experience in IT security;</li> <li>MCP or equivalent : Windows Server 2019+ and Windows 10+;</li> <li>CCNA beneficial;</li> <li>VMware EXSi;</li> <li>Linux.</li> </ul> * Candidate will be required to pass Kaspersky Internal core certifications within 3 months after on-boarding. Other Required Skills: <ul> <li>Positive attitude in taking on ownership for issue resolution, root cause analysis, and remediation;</li> <li>Analytical Troubleshooting Skills;</li> <li>Ability to articulate issues clearly, communicate next steps with confidence;</li> <li>Sound decision making and critical thinking skills;</li> <li>Good time management, organization and prioritization skills.</li> </ul> </div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Dot NET Developer

On-site - المغرب - الدار البيضاء ٨ يوليو ٢٠٢٦

تكنولوجيا المعلومات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Description Key Skills by Domain: Backend: .NET Core, REST APIs Frontend: Blazor, TypeScript Architecture: Application Structuring Delivery: CI/CD Integration Company Description Main Responsibilities: Design and develop robust and high-performance REST APIs with .NET Core. Develop user interfaces with Blazor and TypeScript. Structure and evolve the application architecture with a focus on maintainability and scalability. Integrate deliverables into CI/CD pipelines for reliable and automated deployment. Participate in technical decisions and code reviews within the team.</div></section><section>Desired Candidate Profile<ul><li>Bachelor's degree (Bac+3) or Master's degree (Bac+5) in computer science or equivalent.</li><li>Significant experience in .NET Core development and REST API design.</li><li>Good mastery of Blazor and TypeScript for frontend development.</li><li>Sensitivity to application architecture and good code structuring practices.</li><li>Knowledge of continuous integration (CI/CD) practices.</li><li>Autonomy, rigor and a taste for working in a multidisciplinary team.</li></ul></section>

من ٠ إلى ٠ سنة Naukri Gulf

Sales Manager

On-site - المغرب - الدار البيضاء ٦ يوليو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Who we are Glovo is part of the Delivery Hero Group, the world s pioneering local delivery platform, our mission is to deliver an amazing experience fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description In this role you will drive with the sales team new partners' sales in a high velocity sales environment delivering new partners business pipeline, closing deals , and quota against monthly, quarterly, and annual targets. You'll have the mission to build and manage a sales dream team, continuously training and improving them to reach ambitious goals in a hyper-growing tech startup. You will be leading part of the Glovo Sales Team, working closely with the Sales Manager coordinating with other teams Be a part of a team where you will: A sales team leader plays a crucial role in building a high performing team and achieving organizational goals. Here are some key responsibilities they must undertake: Team Building and Development: <ul> <li>Recruit, train, and develop sales team members to ensure they have the skills and knowledge necessary to excel in their roles.</li> <li>Foster a positive and collaborative team environment to encourage teamwork, motivation, and high performance.</li> <li>Provide ongoing coaching, feedback, and support to team members to help them improve their sales techniques and achieve their targets.</li> </ul> Setting Clear Goals and Expectations: <ul> <li>Establish clear sales targets, quotas, and objectives for the team aligned with the overall business goals.</li> <li>Communicate expectations effectively to team members and ensure they understand their individual and collective responsibilities.</li> </ul> Performance Monitoring and Management: <ul> <li>Monitor the performance of individual team members closely, tracking their sales activities, progress, and results.</li> <li>Analyze key performance indicators (KPIs) such as conversion rates, average deal size, and sales pipeline metrics to assess team performance.</li> <li>Take proactive measures to address performance issues, provide support and guidance to underperforming team members, and implement corrective actions as necessary.</li> </ul> Motivation and Recognition: <ul> <li>Recognize and reward top performers to incentivize and motivate the team.</li> <li>Provide regular feedback and encouragement to boost morale and maintain motivation, especially during challenging times.</li> <li>Foster a culture of continuous improvement and celebrate team successes together.</li> </ul> Alignment with Business Objectives: <ul> <li>Ensure that the team's activities and initiatives are aligned with the organization's overall business plan and objectives.</li> <li>Regularly review and evaluate progress against business targets and adjust strategies as needed to stay on track.</li> <li>Provide timely and accurate reporting on sales performance, KPIs, and other relevant metrics to senior management and stakeholders.</li> </ul> Qualifications <ul> <li>At least, 5 years of experience in high-performance sales</li> <li>Previous work experience in a startup / high-demanding environment is preferred</li> <li>Experience in training and motivating a sales team</li> <li>Knows Good Mastery of CRM usage (Salesforce is a plus)</li> <li>A highly motivated, results-driven, strategic thinker, with strong leadership and business fundamentals profile</li> <li>Strong communication skills with ability to influence and drive change</li> <li>Knowledge of Arabic, French and English</li> </ul> We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you! We believe driven talent deserves: <ul> <li> Monthly Glovo credit to satisfy your cravings!</li> <li> Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li> <li> Monthly Glovo credit to satisfy your cravings!</li> <li> Online therapy and wellbeing benefits to ensure your mental well-being.</li> </ul> Additional Information - <div></div></div></section>

من ٠ إلى ٠ سنة بيت.كوم

Country Manager Morocco

On-site - المغرب - الدار البيضاء ١٨ مايو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist! Overall Role Purpose The Country Manager has overall accountability for the short- and long-term plans that ensure long-term success and profitability of the company. This will be achieved by building a strong functional team that has the appropriate direction and leadership to ensure that the strategic and operating plans are developed and implemented according to local regional and global strategic direction. Your Tasks: Service: <ul><li>To enable and manage the achievement of service performance that meets or exceeds customer expectations and differentiates DHL from the competitors.</li><li>To ensure regional and global service standards are met or exceeded.</li></ul> Customer Relations: <ul><li>To liaise with key and strategically important customers at the appropriate level to ensure customer retention, development and growth of new business.</li><li>To be sensitive to emerging customers and market requirements.</li><li>To ensure the improvement of Customer Satisfaction over time through customer service initiatives and strategies delivering best-in-class service</li></ul> Representation: <ul><li>To create, maintain and develop a favorable DHL image with its various influential audiences such as NGOs, partners, industry bodies and governments to facilitate the company's growth and development.</li></ul> Business Performance & Result <ul><li>To ensure that the annual business plan including revenue, cash flow, profit and service levels are met, and corrective action is taken to rectify any negative variance.</li></ul> Direction & Leadership: <ul><li>Determine local Country/ Country Group short- and long-term strategies and market approach within overall regional context.</li><li>To provide strong leadership to ensure agreed strategies and goals are communicated and effectively implemented.</li><li>To contribute to regional direction, ensuring that local environmental factors are taken into consideration in the setting of regional strategies and policies.</li><li>To regularly and actively chair the Senior Management Team.</li></ul> Group Participation: <ul><li>To ensure close co-ordination of strategic activities with Solutions and Intercontinental business as well as GCS.</li><li>To actively promote exchange of expertise and communication with other DHL and DPWN units</li><li>To promote and participate in cross-BU activities and leverages synergies with other DPWN divisions</li></ul> Commercial: <ul><li>To ensure the development of new business and maintenance of existing business in line with the Region’s profitability and growth targets.</li><li>To ensure revenue yield enhancement and market share growth through the development and implementation of pricing and marketing plans.</li><li>To ensure sales strategies and enabling tactics, drive both acquisition and retention of revenue throughout the DBU, Regular and Local Advantage revenue channels.</li><li>To actively monitor the market, ensuring full awareness of competitors’ strategies and actions.</li></ul> Operations: <ul><li>To ensure the provision of the fastest, most reliable and secure global door-to-door express transport service in the market in the most cost-effective manner.</li><li>To ensure the planning and implementation of strategies to improve service and transit time performance whilst managing costs.</li><li>To manage the effective implementation and use of appropriate technology in all sections of the service chain, in order to enhance service and improve productivity.</li></ul> Information Services: <ul><li>To ensure the provision of professional and stage-of-the-art Information Services, enabling the business to obtain competitive advantage.</li></ul>Human Resources: <ul><li>To ensure the provision of HR advice and services that drive and reinforce DHL’s culture and business strategies.</li><li>To ensure the provision of a supportive working environment suitable to achieving business objectives</li><li>To implement and drive regional and local recognition and reward programs.</li></ul> Business Planning: <ul><li>To develop annual business plans that support the agreed strategies, improve market share and service levels, as well as meeting the expected financial contribution levels to the network.</li><li>To continually review and improve business processes to improve productivity and add value to DHL services.</li></ul> Financial Management: <ul><li>To ensure the financial wellbeing of the company from a legal, statutory and DHL management perspective.</li><li>To set, review, and implement capital and revenue budgets.</li><li>To ensure that cost control programmes are effectively implemented to manage unit costs.</li><li>To improve liquidity through good capital and debtor management</li></ul> Change Management: <ul><li>To develop and implement change projects based on technological and industry change directions/trends.</li><li>To drive and implement local integration (Note significant project may take a few years)</li></ul> Administration: <ul><li>To ensure the provision of suitable facilities and fleet in compliance with local statutory requirements in a cost-effective manner.</li></ul> Organization Climate: <ul><li>To develop an organizational culture that nurtures and encourages service excellence, quality and a ‘can do’ mindset.</li><li>To manage the improvement of Employee Satisfaction over time and work towards positioning as an employer of choice.</li><li>Create a culture of change and continuous improvement to achieve long-term success.</li></ul> People Management: <ul><li>Determine organization structure, roles and responsibility and performance targets for the function.</li><li>Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</li><li>Develop team spirit and multitasking capabilities within the team.</li><li>Plan, organize and direct an efficient and effective function.</li><li>Develop IKOs/KPIs with team members and monitor individual performance.</li><li>Responsible for complying with talent management and performance process.</li><li>Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.</li></ul> Your Profile: <ul><li>5 to 7 years DHL experience managing large teams of people. In addition to prior experience in at least two core DHL functions at a senior level.</li><li>Good knowledge of Morrocco Market.</li><li>Broad understanding of all functional aspects of the business and prior experience managing a complete profit and loss entity.</li><li>High degree of commercial and business acumen and an understanding of the external economic environment and how this may affect DHL's short- and long-term planning</li><li>Languages: high level of proficiency in French, Arabic and English.</li><li>Highly proficient communication skills, spoken and written.</li><li>Solid background in the Air Express or Logistics industry.</li><li>Commercial awareness of the transportation industry, aviation and regulatory issues.</li><li>Negotiation experience.</li><li>Presentation skills.</li><li>Software skills (Microsoft applications, internet user skills, etc).</li><li>Ability and willingness to travel.</li><li>Experience in managing significant change programs and working within a matrix environment.</li><li>Experience of networking among local businesses, government and community leaders.</li><li>International business experience, working and living in multicultural and multi-racial environments.</li></ul> Our Offer: <ul><li>Strong career support in an international environment.</li><li>Great culture and colleagues.</li><li>Multifarious benefit program.</li></ul> Do you see a personal challenge in these versatile and responsible tasks? Then apply now! We look forward to receiving your application! </div>

وظائف مندوب توصيل طرود - الدار البيضاء المغرب

Medical Representative

Senior Customer Service Representative Team Leader

Customer Service Representative

Ocean Operations Administrator

Customer Return Flow Pilot

Inside Sales Associate

Account Manager

Customer Success Account Manager

Dot NET Developer

Sales Manager

Country Manager Morocco

أصحاب المواقع

أصحاب العمل

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وظائف مندوب توصيل طرود - الدار البيضاء المغرب

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