مطلوب مهندسين بترول

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><br><br><p>Would you like to become part of the world's most international company in the world?</p><br><br><p>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><br><br><p>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><br><br><strong>ABOUT THE ROLE :</strong><p><em>Deliver a high level of customer service at the Service Point, ensuring excellent customer experience while promoting DHL products and services, and contributing to revenue and shipment targets achievement.</em></p><br><br><strong>YOUR TASKS :</strong><ul><li>Act as a brand ambassador for DHL, providing professional, friendly and courteous service to all customers.</li><li>Handle walk-in customers efficiently, ensuring immediate attention and response to their shipping needs.</li><li>Promote and sell DHL products and value-added services to achieve revenue and shipment targets.</li><li>Build and maintain strong relationships with new and existing customers, including local stakeholders (e.g. mall management).</li><li>Follow up on customer enquiries and ensure accurate information is provided on services, pricing, transit times and documentation requirements.</li><li>Manage customer complaints effectively and implement corrective actions to avoid recurrence.</li><li>Ensure compliance with Service Point procedures and GSOP standards, including safety and operational processes.</li><li>Maintain accurate daily operations including shipment processing, manifesting and CIA checks.</li><li>Ensure proper handling and reconciliation of cash, including float management and CAA compliance.</li><li>Maintain Service Point readiness by ensuring availability of supplies, equipment and proper functioning of tools.</li><li>Identify opportunities to improve customer experience, processes and service quality.</li><li>Contribute to achieving KPIs such as NPA, revenue targets (RPD / SPD) and year-on-year growth objectives.</li><li>Work collaboratively with internal teams to ensure seamless service delivery and customer satisfaction.</li></ul><strong>YOUR PROFILE :</strong><p>Minimum Bac +2 or equivalent qualification. Strong customer service orientation with a passion for delivering excellent customer experience. Good command of <strong>French</strong>, spoken and written. Good organizational skills with ability to manage priorities and workload effectively. Ability to work under pressure in a fast-paced and time-sensitive environment. Strong interpersonal and communication skills. Good knowledge of service industry practices; logistics or international business knowledge is an advantage. Presentable, professional and customer-focused attitude.</p><br><br><p><strong>Competencies:</strong><br>Problem Solving: Takes ownership of customer enquiries and provides effective solutions.<br>Customer Orientation: Builds long-term relationships and ensures customer satisfaction.<br>Planning &amp; Organizing: Manages daily tasks efficiently to meet operational and sales targets.<br>Results Orientation: Focuses on achieving revenue, shipment and service KPIs.<br>Teamwork: Works collaboratively and contributes to a positive team environment.<br>Communication: Communicates clearly and effectively with customers and internal stakeholders.<br>Attention to Detail: Ensures accuracy in transactions, documentation and cash handling</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Disty Technologies</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is balanced by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. The company also embraces an <strong>innovation culture</strong>, encouraging initiative, adaptability and experimentation. Finally, a structured <strong>organizational foundation</strong> underpins the whole, ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p>Under the responsibility of the <strong>Logistics Department</strong>, you will be in charge of the smooth running of customer logistics flows. You are focused on efficiency and cost reduction. You ensure compliance with standards and deadlines agreed with our customers. You have a sense of rigor and customer satisfaction.<br><strong>Your missions will include:</strong></p><br><br><ul><li>Ensure the execution of logistics flows with our customers and suppliers</li><li>Coordinate and streamline import operations.</li><li>Act as the interface with customers for logistics requests.</li><li>Monitor and supervise deliveries by subcontracted transport companies.</li></ul> <br> Required profile : <p>With a minimum education of <strong>Bachelor's degree (Bac+4) in logistics, finance, or equivalent</strong>, you have <strong>at least 2 years</strong> of experience in a similar role.<br>However, you know how to adapt to a start-up environment.<br>You have a strong sense of rigor and patience.<br>Your commitment and perseverance, combined with our expertise, will turn your ambitions into achievements and together, we will exceed our goals!<br>You are ambitious and you like to succeed and take on challenges.<br>You fully embrace the company culture that makes customer satisfaction the absolute priority.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the head of the finance and accounting department, your main tasks will be:</p><br><br><p><strong>Accounting</strong><br>Ensure the complete recording of Finéa's current accounting operations by checking the supporting documents.<br>Participate in the preparation of regulatory accounting statements.<br>Ensure the preparation of tax returns.<br>Participate in the preparation of regulatory reporting for Bank Al-Maghrib.<br>Participate in the analysis of accounts and perform extra-accounting reconciliations.<br>Participate in accounting closing procedures.<br><strong>Financial and Budgetary Analysis and Monitoring</strong><br>Ensure the preparation of financial analyses of Finéa's accounts.<br>Prepare treasury performance analyses by monitoring Finéa's financial investments and analyzing their returns.<br>Participate in consolidating budgetary needs and carry out necessary simulations (cash budget, OPEX/CAPEX budget, etc.).<br>Monitor budget execution with the different entities and analyze variances.<br>Participate in the preparation of various financial reports.<br>Stay informed about changes in regulations, taxes, and those related to the financial market activity.<br>Ensure the production of management dashboards, and the definition and implementation of activity monitoring indicators.<br><strong>Filing and Archiving</strong><br>Ensure the filing and archiving of all supporting documents.<br>&nbsp;</p><br><br> <br> Required profile : <ul><li>Bac+5 level education in Finance / Accounting;</li><li>Minimum of 2-3 years of experience required (experience in an audit and finance firm or in the banking sector would be desirable);</li><li>Knowledge of general accounting, financial analysis;</li><li>Preparation of accounting, financial, and regulatory statements;</li><li>Analysis and monitoring of accounts;</li><li>Mastery of corporate and market finance;</li><li>Knowledge of regulatory aspects related to the banking sector;</li><li>Proficiency in computer tools: Word, Excel, Power, etc.</li></ul><p><strong>Required behavioral skills:</strong></p><br><br><ul><li>Organized;</li><li>Autonomous;</li><li>Rigorous;</li><li>Detail-oriented;</li><li>Adaptable.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>KEY DIMENSIONS: SCOPE &amp; SCALE </b></p><br><p>The Customer Engagement Lead role is designed to focus exclusively on customer engagement at the country level. This role assumes paramount importance in directly engaging with customers, understanding their needs and preferences, and driving strategies that enhance customer satisfaction and loyalty.</p><br><ul><li><b>Customer Strategic Focus:</b> Lead the development of a customer-centric strategic focus that aligns with overall business objectives, identifying key opportunities to enhance engagement and satisfaction.<ul><li><b>Customer Persona Development:</b> Craft detailed customer personas based on robust data and insights, enabling the team to deeply understand the motivations, challenges, and behaviors of different customer segments.</li><li><b>Customer Journey Mapping:</b> Map out comprehensive customer journeys for each persona, identifying key touchpoints and opportunities to engage and add value</li><li><b>Customer Engagement Plan: </b>Design and implement a strategic customer engagement plan that leverages identified personas and journey insights with detail specific activities, channels, and messages tailored to engage each segment effectively, driving meaningful interactions and building strong relationships</li></ul></li><li><b>Go-to-Market </b><ul><li><b>Channel Assessment &amp; Choices:</b> Conduct thorough assessments of available go-to-market channels, evaluating their effectiveness in reaching target customer segments. Make strategic choices about which channels to prioritize based on alignmenet with customer preferences and behaviors, ensuring efficient and impactful reach</li><li><b>Call Plan by Channel: </b>Develop detailed call plans for each chosen channel, outlining the frequency, messaging and objectives of interactions. This planning ensures that all customer communications are consistent, personalized, and strategically timed to optimize engagement and response rates</li></ul></li><li><b>Glocal Context Elaboration: </b>Articulate a “glocal” strategy that balances global brand strategies with local market nuances. This involves adapting global engagement initiatives to fit local customer preferences and regulatory environments, ensuring strategies are both globally aligned and locally resonant.</li></ul><p><b>ROLE RESPONSIBILITIES</b></p><br><p>Lead and execute innovative customer engagement strategies within the assigned geography/country, prioritizing direct interactions with customers. The role aims to embody and advocate for a “Customer First” philosophy, ensuring that all engagement initiatives are deeply aligned with customer needs, thereby driving satisfaction and loyalty.</p><br><ul><li><b>Customer Engagement Strategy:</b> Develop and implement a&nbsp; comprehensive customer engagement strategy that prioritizes direct, meaningful interactions, leveraging insights to drive engagement and satisfaction<ul><li><b>Design customer journeys:</b> Ensure the personalization of customer interactions &amp; content across channels</li><li><b>Analyze touchpoints across the customer journey:</b> Leverage data to understand individual preferences and tailor the customer experience, ensuring a more personalized and relevant engagement</li><li><b>Content Strategy Plan:</b> Develop the adapted content, on a glocal manner, in respect of the regulatory frame &amp; in coordination with the dedicated partner functions (medical, regulatory...)</li><li><b>Collaboration with Brand Leads:</b> Work closely with Brand Leads to ensure that engagement strategies complement and amplify brand strategies, align with the overall objectives</li></ul></li><li><b>Omni-Channel Engagement:</b> Utilize an omni-channel approach to engage customers across multiple platforms, ensuring consistency and personalization in all communications to meet customers where they are.<ul><li>Map out the entire customer journey, identifying touchpoints across various channels.</li><li>Analyze how customers interact with the brand at each touchpoint and work to optimize these interactions for a seamless and positive experience.</li></ul></li><li><b>Customer</b> <b>Insight and Analysis:</b><ul><li>Collect customer feedback and insights to identify areas for improvement</li><li>Enhance customer satisfaction, loyalty, and overall experience by addressing pain points and meeting customer expectations</li></ul></li><li><b>Cross-Functional Leadership: </b>Lead the customer engagement with a strong “Customer First” ethos, empowering team members to innovate and excel in their engagement initiatives<ul><li>Work in close cooperation with the salesforce optimizing processes and systems to ensure a seamless and positive customer journey</li><li>Ensure that employees understand and deliver a positive customer experience is a key aspect of CX roles. This involves training employees to meet customer expectations and handle various customer interactions effectively</li><li><b>Work in Agile when possible </b>with the transversal team when possible, with an innovation mindset</li></ul></li></ul><p><b>MAIN REQUIREMENTS&nbsp;</b></p><br><ul><li><b>Education Background:</b> Minimum Bachelor’s degree in Marketing, Business Administration, or any related field</li><li><b>Pharmaceutical Industry Understanding:</b> Deep understanding of the pharmaceutical industry’s regulatory environment, market dynamics and customer engagement</li><li><b>Customer knowledge:</b> Understanding HCPs preferred experiences. Deep knowledge of key clients &amp; the end-to-end customer journey. CX professionals need to identify and map out the various touchpoints and interactions customers have with the company, from initial awareness to post-purchase support.</li><li><b>Strong expertise in Omnichannel and Channel mix </b>&nbsp;</li><li><b>Knowledge and experience of innovative methodologies such as scrum, lean start up</b>, nudge and design thinking. Out of the box thinker, always searching for new opportunities</li><li><b>Technical proficiency:</b> Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies</li><li><b>Language Proficiency:</b> Fluent in the primary language(s) of the country or countries &nbsp;of operation, with strong communication skills</li><li><b>Role model</b> of PTW&nbsp;behaviours</li></ul><p><b>CRITICAL EXPERIENCES REQUIRED TO BE SUCCESSFUL IN THE ROLE (detailed) </b></p><br><ul><li><b>Customer Engagement Strategy Execution: </b>Proven&nbsp; track record of developing and implementing successful customer engagement strategies that have significantly improved customer satisfaction and loyalty</li><li><b>Experience in Customer Engagement:</b> Proven experience in Leading customer engagement or relationship management initiatives, preferably within the healthcare or pharmaceutical sector. This includes a track record of delivering exceptional customer experiences and a deep understanding of customer engagement channels and tools.</li><li><b>Digital Transformation Initiatives:</b> Hands-on experience in leading digital transformation projects, specifically those enhancing customer engagement through AI and data analytics</li><li><b>Agile Project Leadership:</b> Demonstrated ability to manage projects using Agile methodologies, effectively leading cross-functional teams and adapting strategies in a dynamice, fast-paced environment</li><li><b>Regulatory compliance:</b> Experience ensuring all customer engagement activities comply with local regulations and ethical standards, particularly in the pharmaceutical or healthcare industry</li></ul><p><b>PROFESSIONAL SKILLS THAT MAKE THE DIFFERENCE</b></p><br><ul><li><b>Strategic and Analytical Thinking:</b> Ability to leverage insights and data to develop and execute effective customer engagement strategies</li><li><b>Leadership in a Customer Centric Environment: </b>Demonstrated ability to lead by example, fostering a “Customer First” culture within the team and across the organization</li><li><b>Customer-Centric Mindset:</b> A deep commitment to understanding and prioritizing the customer’s needs and preferences. Demonstrated experience in implementing strategies that enhance customer satisfaction and loyalty is essential.</li><li><b>Adapability and Creativity:</b> Flexibility to adapt strategies in real-time based on customer feedback and market changes, and creativity in finding new ways to engage and delight customers</li><li><b>Collaborative skills:</b> Strong collaborative skills to work effectively with Brand Leads and cross-functional teams, ensuring alignmenet between customer engagement and brand strategies.</li><li>Ability and mindset to adapt to new ways of working such as <b>Agile. </b>Leveraging Agile methodologies for cross-team project and initiatives.</li><li><b>Technical Proficiency:</b> Proficiency in digital engagement tools and platforms, with a strong understanding of how AI can be applied to enhance customer interactions and personalize communication</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>

<p>Serve as a technical specialist in the maintenance and repair of electrical, cooling, plumbing, mechanical, and related equipment and systems. Ensure the store maintains a safe and secure environment for customers and visitors at all times. Perform general maintenance, repairs, and replacements of building systems, fixtures, and equipment, including mechanical, plumbing, electrical, carpentry, and painting work on a regular basis. Operate all tools and equipment in accordance with established safety procedures and guidelines. Respond promptly to all emergency maintenance calls and ensure completion of work. Perform preventive maintenance according to established schedules. Report any security breaches or concerns to management immediately and adhere to all security policies and procedures.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience of working in a maintenance department. Ability to work together in a team. Solid technical knowledge of electrical installations, repairs including machines and mechanical systems. Knowledge of working methods according to work focus.</p>

<p>At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to: Check email daily in order to receive inspection documents and guidelines; Attend inspections on time and communicate with supplier in a professional way; Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures; Fulfill inspection reports according with company procedures and time lines.</p><p><strong>Desired Candidate Profile</strong></p><p>Think you have what it takes? First of all, we want someone with: Experience in quality management, especially softlines/ garments/ textiles/ footwear (2 years or more); Knowledge of AQL standards, as well as relevant safety and quality regulations; Good command of English (spoken and written); Great attention to detail and strong professional ethics.</p>

<p><strong>Responsibilities:</strong> Serve as a technical specialist in the maintenance and repair of electrical, cooling, plumbing, mechanical, and related equipment and systems. Ensure the store maintains a safe and secure environment for customers and visitors at all times. Perform general maintenance, repairs, and replacements of building systems, fixtures, and equipment, including mechanical, plumbing, electrical, carpentry, and painting work on a regular basis. Operate all tools and equipment in accordance with established safety procedures and guidelines. Respond promptly to all emergency maintenance calls and ensure completion of work. Perform preventive maintenance according to established schedules. Report any security breaches or concerns to management immediately and adhere to all security policies and procedures.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience of working in a maintenance department. Ability to work together in a team. Solid technical knowledge of electrical installations, repairs including machines and mechanical systems. Knowledge of working methods according to work focus.</p>

<p><b>Job Description</b></p><p>Process data from the client; Interpret events and determine their impact on the configuration; Interpret plans, their nomenclature, and their evolutions; Transcribe technical requirements and determine their impacts in the manufacturing file; Interpret a template and extract BOM (Bill Of Material) data and content; Detect and analyze template problems; Update various Method tracking: launch, DRs, BOM, etc.; Implement and monitor the action plan to put in place all necessary arrangements for manufacturing according to the requested specifications; Manage modifications and ensure their consideration at the requested application levels; Participate in the deployment of the energy management system by respecting energy consumption optimization instructions in my workstation; Report any energy waste and propose ideas for reducing consumption; Support production in understanding and implementing configuration events.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Holder of a technician diploma in a technical or industrial field;</li><li>2 years of experience in an industrial environment.</li></ul>

<p>Process data received from the client; Interpret events and determine their impact on the configuration; Interpret plans, their nomenclature, and their evolutions; Transcribe technical requirements and determine their impacts in the manufacturing file; Interpret a template and extract BOM (Bill Of Material) data and content NOTA; Detect and analyze template problems; Update various Methods tracking: launch, DRs, BOM, . ; Implement and monitor the action plan to put in place all necessary arrangements for manufacturing according to the requested specifications; Manage modifications and ensure their consideration at the requested application levels; Participate in the deployment of the energy management system by respecting the energy consumption optimization instructions in my workstation; Report any act of energy waste and propose ideas for reducing consumption; Support production in understanding and carrying out configuration events.</p><p><strong>Desired Candidate Profile</strong></p><p>Holder of a technician diploma in a technical or industrial field; 2 years of experience in an industrial environment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. </p><br><br> <br> Job : We are recruiting FTTH Telemarketers! Do you enjoy challenges and have a talent for telephone sales? Join our team and participate in the development of our FTTH (Fiber Optic) offers!<br>- Contact prospects and customers to offer fiber optic deals<br>- Identify needs and advise on the best solutions<br>- Close sales and achieve your goals<br>- Ensure quality follow-up and customer loyalty <br> Required profile : Excellent communication in French<br>Experience in telesales or call center<br>Sales-driven and persuasive<br>Team spirit and motivation <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>* Respond to telephone calls and written requests from our partners and clients.<br>* Schedule and transmit work orders to field technicians.<br>* Manage reports from technician interventions.<br>* Contact clients, technicians, and suppliers to organize and coordinate interventions.<br>* Evaluate and ensure client satisfaction.</p><br><br> <br> <br> Required profile : <p>* Bac+2 or higher.<br>* Experience in FTTH technical service.<br>* Good level of French, both spoken and written (mandatory).<br>* Required experience in technical service.<br>* Ability to work independently and in a team.<br>* Good attention to detail and analytical skills.</p><br><br> <br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform maintenance and repair work according to the procedures and the daily sequencer. Record service order times as work progresses. Report any encountered problems to the line manager and participate in problem-solving discussions. Update the QRQC (Quick Response Quality Control) system for each problem encountered and indicate the solution implemented. Conduct the end-of-shift review at the end of each shift. Implement the level 1 maintenance plan and maintain the tools under their responsibility. Participate in the continuous improvement activities of their unit and propose initiatives in this direction. As part of the mentoring process, complete assigned mentoring sessions, working towards achieving the associated objectives. Actively participate in the RQP (Quality Performance Review) to achieve daily objectives. Communicate results daily to management. To propose participatory innovations and contribute to compliance with 5S standards</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Senior technician/Bachelor's degree, specializing in mechanics or industry</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Responsible for product manufacturing.<br>- Ensures coordination between maintenance, quality, and warehouse departments<br>- Ensures the organization of the work environment<br>- Ensures the application of production hygiene and safety rules.<br>- Ensures the industrial performance of the production unit<br>- Participates in and ensures the achievement of objectives.<br>- Ensures the proper application of the hygiene program.<br>- Ensures the application of quality processes according to current standards.<br>- Contributes to the optimization of production costs.<br>- Human resources management<br>- Organizes and leads daily performance meetings for their unit.<br>- Respects and promotes the risk management policy;<br>- Respects and enforces QHSSE requirements as well as those related to food safety, and those mentioned in internal procedures and instructions.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>&nbsp;:<br>State engineering diploma from a top engineering school, you have successful experience of at least 3 to 5 years in a production role, ideally in the agri-food or industrial sector.</p><br><br> <br><br> </div>

<p>At the Movenpick Hotel Mansour Eddahbi Marrakech, we believe that every talent deserves an environment in which they can express themselves, evolve and contribute fully.</p><p>Reporting to the Commercial Department, you will be responsible for developing and retaining a client portfolio in the MICE and Leisure segments, while actively contributing to the hotel's commercial performance.</p><p>Main missions:</p><ul><li>Develop sales in the MICE and Leisure segments.</li><li>Prospect for new accounts and retain existing partners.</li><li>Prepare, negotiate, and follow up on commercial proposals.</li><li>Ensure market watch and identify new business opportunities.</li><li>Collaborate with internal teams to guarantee a fluid and qualitative customer experience.</li><li>Represent the hotel at client meetings, professional events, and commercial actions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in a hotel sales role.</li><li>Good knowledge of the MICE and/or Leisure segments.</li><li>Excellent negotiation and customer relationship skills.</li><li>Analytical mind, autonomy, and results-oriented.</li><li>Good communication skills in French and English.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>Your mission as a Tele-sales Customer Advisor</b></p><p>As a Tele-sales Customer Advisor, you will play an essential role:</p><p>By promoting our clients' products or services: Identify and accurately respond to customer needs to offer them tailor-made solutions.</p><p>By negotiating and retaining: Turn every interaction into an opportunity, close sales, and build lasting relationships.</p><p>By boosting collective performance: Share your ideas and actively contribute to the continuous optimization of our processes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>We are looking for talents who:</b></li><li>Perfectly master French, both written and spoken.</li><li>Have proven experience in tele-sales in the Internet Service Provider (ISP) sector, with a minimum of one year.</li><li>Possess excellent communication skills, are organized, autonomous, and adopt a positive attitude.</li><li>Are proficient in digital tools and demonstrate natural curiosity to adopt new technologies.</li><li>Embrace challenges with enthusiasm and are passionate about customer satisfaction.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">: Customer Return Flow Management: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Update service notices, create and launch service orders. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Coordinate with production managers to schedule service orders. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Coordinate with procurement to ensure the availability of replacement parts. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Prepare quotes and communicate them to sales administration. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ensure the availability of replacement parts in the workshop from the warehouse. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Process subcontracting phases within the service order. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Reschedule service orders with the workshop. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Analyze consumption variances (parts and hours spent) and close service orders. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Enter the repair cost into the orders. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Lead daily 0H processing meetings with the product team. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Lead 0H progress meetings with the program and sales administration entities. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Manage customer priorities and emergencies in coordination with the product and services team concerned (HAP/CF/Shipping). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Update customer return flow reports. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Requirements </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Engineer or Master in supply chain/Industrial training. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A first experience is desirable. </font></font><br><br></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Within a repair workshop, you will be responsible for the conventional machining of parts according to selected repair solutions: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Perform turning, milling, and drilling operations on parts according to accompanying documentation. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ensure the traceability of operations performed using associated documents and IT tools. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Create tooling or perform tooling repair operations according to requests defined by the Methods Department. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Detect, characterize, and report anomalies using the department's quality tools. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Respect the daily work plan while adhering to priorities. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Perform first-level maintenance on the equipment used. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Respect safety and environmental guidelines and maintain a clean and organized workstation. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Contribute to the reporting and implementation of improvements in the department. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Requirements Job </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">specificities: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diligent person, demonstrating rigor </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organized and attentive to the quality of work </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your profile: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills in machining: turning, milling, grinding. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attracted by the diversity of tasks and able to adapt quickly </font></font><br><br></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Key Missions:</strong></p><br><br><p>Leading CSR projects, collecting and consolidating ESG data, contributing to non-financial reporting, monitoring indicators, coordinating with internal stakeholders, and supporting sustainable performance actions.</p><br><br><p>You will be responsible for the consistency and effectiveness of our corporate social responsibility actions.</p><br><br> <br> Required profile : <p>To excel in this role, a <strong>Master's degree or higher</strong> is required.</p><br><br><p>With significant experience ranging <strong>from 10 to 20 years</strong>, you have successfully managed large-scale CSR projects and have a deep understanding of sustainable development issues applied to the business world.</p><br><br><p>Skills required include:</p><br><br><ul><li>Excellent knowledge of CSR frameworks and associated ISO standards.</li><li>Strong project management and team management skills.</li><li>Proven ability to mobilize and influence stakeholders.</li><li>Very good interpersonal and communication skills, both written and oral.</li><li>Analytical and synthesis skills.</li><li>Proficiency in office software and reporting tools.</li></ul><p>A strategic vision and a passion for creating shared value will be your greatest assets.</p><br><br> <br><br> </div>

<p>As a Quality Control Inspector, you'll be reporting to an Operations Manager and working as a part of our Operations team. At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to:</p><p><br></p><p>Check email daily in order to receive inspection documents and guidelines;</p><p>Attend inspections on time and communicate with supplier in a professional way;</p><p>Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures;</p><p>Fulfill inspection reports according with company procedures and time lines.</p><p>Think you have what it takes? First of all, we want someone with:</p><p><br></p><p>Experience in quality management, especially softlines/ garments/ textiles/ footwear (2 years or more);</p><p>Knowledge of AQL standards, as well as relevant safety and quality regulations;</p><p>Good command of English (spoken and written);</p><p>Great attention to detail and strong professional ethics.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main Mission: Provide Level 2 support for April project users, ensure the efficient resolution of incidents, and coordinate the Service Desk team to guarantee optimal service quality. Key Responsibilities: Level 2 User Support: Diagnose and resolve complex incidents not handled by Level 1 support. Escalation Management: Liaise with Level 3 and Infrastructure teams for critical issues. Operational Leadership: Supervise and motivate the Service Desk team, organize task allocation. Ticket Tracking: Ensure compliance with SLAs and produce regular reports. Documentation and Procedures: Write and update resolution guides and best practices. Continuous Improvement: Propose optimizations to reduce recurring incidents.</font></font></p><p><strong>Desired Candidate Profile</strong></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's/Master's degree in Computer Science or equivalent. Minimum 5 years of proven experience in IT support (Level 2 Service Desk). Strong skills in Windows 10/11 environments, Active Directory, M365, and ITSM tools (ServiceNow, Remedy, Jira). Ability to demonstrate leadership and prioritization skills. Excellent communication and customer service skills. French required, English preferred.</font></font>