مطلوب مهندسين بترول
٤١٣١ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who are we? Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing core processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>Your mission as a Customer Service Advisor</p><p>As a Customer Service Advisor, you will play an essential role by:</p><ul><li>Responding to customer needs: Ensuring quality service by responding to questions via phone, email, or chat.</li><li>Resolving problems: Identifying and handling requests or complaints to ensure customer satisfaction.</li><li>Building customer loyalty: Providing personalized solutions to strengthen customer trust and loyalty.</li><li>Contributing to continuous improvement: Sharing customer feedback to optimize our services and processes.</li></ul><p>What we offer you</p><p>At Concentrix, we make valuing our talent a priority. Here are the unique benefits we offer to recognize your contribution:</p><ul><li>Attractive remuneration with additional bonuses: Dedicated language bonus for our multilingual Game-Changers. Regularity bonus from 12 months and motivating performance bonuses. Special Aïd El Adha bonus.</li><li>Exceptional social benefits: Advantageous health insurance and complementary retirement after one year.</li><li>Flexible hours with the possibility of remote work after an integration period.</li><li>Free access to our gym.</li><li>Transport provided to allow you to get to your workplace safely and without logistical constraints.</li><li>Continuous training to develop your skills and acquire new knowledge adapted to the position.</li><li>A dynamic work environment: Themed events and gifts throughout the year to strengthen team spirit.</li></ul><p>The profile of our Game-Changers</p><p>We are looking for talents who:</p><ul><li>Perfectly master French and English, both written and spoken.</li><li>Possess excellent communication skills, are organized, autonomous, and adopt a positive attitude.</li><li>Master digital tools and demonstrate natural curiosity to adopt new technologies.</li><li>Take on challenges with enthusiasm and are passionate about customer satisfaction.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Perfectly master French and English, both written and spoken.</li><li>Possess excellent communication skills, are organized, autonomous, and adopt a positive attitude.</li><li>Master digital tools and demonstrate natural curiosity to adopt new technologies.</li><li>Take on challenges with enthusiasm and are passionate about customer satisfaction.</li></ul><p></p></section>
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Company culture : <p><strong>Meski Invest - Riva Industries</strong> demonstrates a highly balanced corporate culture, with <strong>collaboration</strong> as its leading dimension, fostering strong human relationships, teamwork and close leadership. This people-oriented culture is supported by a strong focus on <strong>structure and operational excellence</strong>, where processes, rigor and quality are key priorities. The company also values <strong>performance</strong> and achievement, while maintaining openness to <strong>innovation</strong> and new ideas. This balance creates a work environment that is both people-centered, demanding and growth-oriented.
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<br> Job : <p>Join our dynamic company, a major player in the <strong>metal / steel industry</strong>, based in <strong>MEKNES</strong>. We are looking for a <strong>Registration Agent</strong> to strengthen our administrative team and contribute to our success.</p><br><br><p>Your role will be essential in monitoring and administratively managing customer files, ensuring the smooth flow of commercial exchanges and customer satisfaction. You will actively participate in optimizing processes related to registration and order tracking.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Recording and tracking product registrations.</li><li>Administrative management of customer orders.</li><li>Verification of the conformity of documents and information.</li><li>Communication with customers for any requests for information or clarification.</li><li>Coordination with other departments (sales, logistics) to ensure efficient processing of files.</li><li>Keeping customer and product databases up to date.</li></ul> <br> <br> Required profile : <p>Your academic background includes a <strong>Bac +2 level</strong> (equivalent to a two-year associate's degree), ideally in <strong>sales administration / after-sales service</strong>, <strong>management</strong>, <strong>accounting</strong>, or <strong>finance</strong>.</p><br><br><p>Professional experience of between <strong>1 and 3 years</strong> in similar roles would be a major asset for success in this position.</p><br><br><p>To excel in this role, you possess:</p><br><br><ul><li>Excellent command of computer tools, especially office software (Pack Office).</li><li>Good interpersonal skills and a strong sense of customer service.</li><li>Good organizational skills and rigor in task management.</li><li>Ability to work in a team and communicate effectively.</li><li>A good understanding of administrative and commercial processes.</li></ul><p>If you see yourself in this description and this opportunity sparks your interest, do not hesitate to apply without delay!</p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p>Join our dynamic team in the <strong>call center</strong> sector as a <strong>Recruitment Intern</strong>. This is a unique opportunity to launch your career in a stimulating environment in <strong>Casablanca</strong>. We are looking for someone passionate about human resources, ready to actively contribute to our success.</p><br><br><p>Your main mission will be to support the recruitment department in identifying and selecting the best talents for our teams. You will develop a deep understanding of recruitment challenges in our sector and participate in the continuous improvement of our processes.</p><br><br><p>Daily, your tasks will be varied and rewarding:</p><br><br><ul><li>Sourcing candidates through various platforms and professional networks.</li><li>Screening and analyzing received applications.</li><li>Participating in telephone pre-qualification of candidates.</li><li>Organizing and scheduling interviews.</li><li>Compiling candidate files.</li><li>Contributing to the improvement of recruitment tools.</li><li>Updating the candidate database.</li></ul> <br> Required profile : <p>To be eligible for this position, a <strong>Bac +2</strong> level is required. Specialized training in <strong>Human Resources, Personnel, or Training</strong> would be a major asset for your application.</p><br><br><p>Although this is an internship, a first experience, even a short one (<strong>1 to 1 year</strong>) in a professional environment, ideally related to recruitment or human resources, will be appreciated to allow you to quickly gain skills.</p><br><br><p>We are looking for someone with:</p><br><br><ul><li>Excellent interpersonal skills and strong listening ability.</li><li>Very good organizational and rigorous skills.</li><li>Strong curiosity and a keen interest in the field of recruitment.</li><li>Good command of computer tools, especially the Office Suite.</li><li>A desire to learn and fully invest in your tasks.</li></ul><p>If you recognize yourself in this description and this challenge motivates you, don't wait to apply!</p><br><br> <br><br> </div>
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<span>Job Description</span><p><b>Are You Ready to Make It Happen at Mondelēz International?</b></p><br><p><b>Join our Mission to Lead the Future of Snacking. Make It With Pride.</b></p><br><p>You create and implement the innovation/renovation strategy that is aligned with the brand vision to drive sustainable growth.</p><br><p><b>How you will contribute</b></p><br><p>You will work with others in Mondelēz International to determine an innovation strategy and priorities to enable consumer-centric brand growth and execute commercial innovation plans on innovation based on identified goals. In partnership with brand teams, you will define and deliver plans to renovate the core brand and to strengthen the entire portfolio through innovation and renovation. You will also manage the portfolio (which includes brand architecture). In this role, you are accountable for revenue and profit, sharing objectives as they relate to innovation, and monitoring performance against key performance indicators. Based on your deep consumer insights, brand strategy and positioning, you will integrate innovation into marketing communication plans and campaigns.</p><br><p><b>What you will bring</b></p><br><p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p><br><ul><li>Marketing, ideally in a matrix environment in the consumer goods industry</li><li>Developing and marketing product innovations at a cross-country level</li><li>Working effectively with other marketing disciplines and with cross-functional teams</li><li>Working with design, innovation and research agencies</li><li>Analytical and creative skills—a balance of commercial and strategic acumen</li><li>Understanding consumers</li><li>Communicating effectively, verbally and in writing, and executive presentation skills</li></ul><p><b><u>More about this role</u></b></p><br><ul><li><span><b>Biscuits Brands Management:</b></span><ul><li><span>Oversee brand positioning, ensuring consistency with the global/regional brand strategy while adapting to local consumer preferences.</span></li><li><span>Manage the brand portfolio, driving innovation and new product development to meet consumer demand and market trends.</span></li></ul></li><li><span><b>Market Analysis & Insights:</b></span><ul><li><span>Conduct thorough market analysis to identify trends, consumer behaviors, and competitive activities.</span></li><li><span>Translate insights into actionable strategies that enhance brand performance and market share.</span></li></ul></li><li><span><b>Integrated Marketing Campaigns:</b></span><ul><li><span>Lead the development and execution of integrated marketing campaigns across multiple channels (digital, social media, TV, in-store, etc.).</span></li><li><span>Lead BTL activities with collaboration with cross functional team</span></li><li><span>Collaborate with cross-functional teams (sales, finance, supply chain) to ensure alignment and successful implementation of marketing initiatives.</span></li></ul></li><li><span><b>Budget Management:</b></span><ul><li><span>Manage the marketing budget for Biscuit, ensuring efficient allocation of resources to maximize ROI.</span></li><li><span>Monitor and report on campaign performance, adjusting strategies as needed to meet financial targets.</span></li></ul></li><li><span><b>Stakeholder Management:</b></span><ul><li><span>Act as the key point of contact for internal and external stakeholders, including global teams, local partners, and agencies.</span></li><li><span>Ensure effective communication and collaboration to drive category success</span></li></ul></li></ul><p><span><span><b>Education / Certifications:</b></span></span></p><br><ul><li><span><span>Master’s degree in marketing or equivalent</span></span></li></ul><p><span><span><b>Job specific requirements:</b></span></span></p><br><ul><li><span>Minimum 5-7 years of Consumer Marketing, brand-building and/or brand activation experience</span></li><li><span>Ability to manage multi-brand</span></li><li><span>Consumer centric with a digital first mindset.</span></li><li><span>Strong leadership to influence core stakeholders</span></li><li><span>Strong strategic thinking and analytical skills.</span></li><li><span>Proven ability to manage complex projects and lead cross-functional teams.</span></li><li><span>Excellent communication and presentation skills.</span></li><li><span>Creative mindset with a passion for brand building.</span></li><li><span>Proficient in digital marketing, consumer insights, and market analysis.</span></li></ul>No Relocation support available<span><b>Business Unit Summary</b></span>Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. <p>Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br><b><span>Job Type</span></b>RegularBrand & Portfolio ManagementMarketing </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" ><font dir="auto" >Who are we? </font></font></strong></p>
<p> <strong><font dir="auto" ><font dir="auto" >Concentrix</font></font></strong><font dir="auto" ><font dir="auto" > is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.</font></font></p>
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<p> <strong><font dir="auto" ><font dir="auto" >Your mission as a Customer Advisor in Telesales</font></font></strong> </p>
<p><font dir="auto" ><font dir="auto" >As a Customer Sales Advisor, you will play a key role:</font></font></p>
<ul>
<li>
<p> <strong><font dir="auto" ><font dir="auto" >By promoting our clients' products or services</font></font></strong><font dir="auto" ><font dir="auto" > : Identify and respond precisely to customer needs in order to offer them tailor-made solutions.</font></font></p>
</li>
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<p> <strong><font dir="auto" ><font dir="auto" >By negotiating and building loyalty</font></font></strong><font dir="auto" ><font dir="auto" > : Transforming every interaction into an opportunity, closing sales and building lasting relationships.</font></font></p>
</li>
<li>
<p> <strong><font dir="auto" ><font dir="auto" >Boosting collective performance</font></font></strong><font dir="auto" ><font dir="auto" > : Share your ideas and actively contribute to the continuous optimization of our processes.</font></font></p>
</li>
</ul>
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<p> <strong><font dir="auto" ><font dir="auto" >What we offer you</font></font></strong> </p>
<p><font dir="auto" ><font dir="auto" >At </font></font><strong><font dir="auto" ><font dir="auto" >Concentrix</font></font></strong><font dir="auto" ><font dir="auto" > , we value everyone's potential by offering tailor-made opportunities, with compensation adjusted to your experience, whether you are a motivated beginner or an expert in direct sales.</font></font></p>
<p><font dir="auto" ><font dir="auto" >Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >An attractive and personalized salary based on your level of experience:</font></font></strong> </p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >A package of </font></font><strong><font dir="auto" ><font dir="auto" >7100 DH</font></font></strong><font dir="auto" ><font dir="auto" > in the first month if you have proven experience in telesales.</font></font></p>
</li>
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<p><font dir="auto" ><font dir="auto" >If you are a beginner, an </font></font><strong><font dir="auto" ><font dir="auto" >exceptional package of 4600 DH</font></font></strong><font dir="auto" ><font dir="auto" > is offered to you.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >In addition to your salary, you will benefit from exceptional bonuses:</font></font></strong> </p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Training is provided during the first month of integration.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Unlimited bonus based on achieving your goals.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Language bonus dedicated to our multilingual Game-Changers.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Regularity bonus from the 12th month and motivating performance bonuses.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >First special A d El Adha.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >Numerous additional advantages</font></font></strong><font dir="auto" ><font dir="auto" > :</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Advantageous health insurance and supplementary retirement benefits after one year.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Free medical consultations available 7 days a week for your whole family.</font></font></p>
</li>
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<p><font dir="auto" ><font dir="auto" >Flexible hours with the possibility of teleworking after an integration period.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Free access to our gyms and company crèches.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font></p></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" ><font dir="auto" >Your mission as a Telephone Sales Customer Consultant. </font></font></strong></p>
<p><font dir="auto" ><font dir="auto" >As a Telephone Sales Customer Consultant, you will have a key role:</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Promote our customers' products or services: Accurately identify customer needs and offer tailored solutions.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Negotiate and build loyalty: Turn every interaction into an opportunity, close sales and build lasting relationships.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Improve team performance: Share ideas and contribute to the continuous improvement of our processes.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >What we offer you</font></font></strong> </p>
<p><font dir="auto" ><font dir="auto" >At Concentrix, we value everyone's potential, with tailored opportunities and compensation tailored to your experience, whether you're a motivated junior or an experienced direct sales professional.</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >An attractive and personalized salary based on your level of experience</font></font></p>
</li>
</ul>
<p><font dir="auto" ><font dir="auto" >In addition to your fixed salary, you will benefit from exceptional bonuses:</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Paid training starting from the first month.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Unlimited bonuses based on achieving goals.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Language bonus dedicated to our multilingual Game-Changers.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Regularity bonus from the 12th month and performance-related incentives.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Special bonus for the A d El Adha.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >Numerous additional benefits:</font></font></strong> </p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Affordable health insurance and pension fund after one year.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Free telemedicine consultations 7 days a week for the whole family.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Flexible hours with the possibility of smart working after the integration period.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Free access to company gyms and agreements with nursery schools.</font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >Continuous training to develop your skills and acquire new knowledge related to the role.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >A dynamic work environment:</font></font></strong> </p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >Themed entertainment and gifts throughout the year to strengthen team spirit.</font></font></p>
</li>
</ul>
<p> <strong><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></strong> <br><font dir="auto" ><font dir="auto" > We are looking for talents who:</font></font></p>
<ul>
<li>
<p><font dir="auto" ><font dir="auto" >They speak perfect Italian, both written and spoken. Knowledge of French is an appreciated plus. </font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >They have excellent communication skills, are organized, autonomous and proactive. </font></font></p>
</li>
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<p><font dir="auto" ><font dir="auto" >They are familiar with digital tools and are naturally curious about adopting new technologies. </font></font></p>
</li>
<li>
<p><font dir="auto" ><font dir="auto" >They approach challenges with enthusiasm and are passionate about customer satisfaction. </font></font></p>
</li>
</ul>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p> <p> <b><font dir="auto" ><font dir="auto" >Your mission: </font></font></b></p> <p><font dir="auto" ><font dir="auto" >As a professional trainer, you will play a key role through the following missions:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Facilitation of initial and continuing training courses</font></font></li> <li><font dir="auto" ><font dir="auto" >Preparation of logistics (modules, documents to be given to customer advisors)</font></font></li> <li><font dir="auto" ><font dir="auto" >Evaluation of knowledge assimilation at the end of vocational training: administration of quizzes, analysis of results</font></font></li> <li><font dir="auto" ><font dir="auto" >Onboarding new recruits: hot and cold briefings</font></font></li> <li><font dir="auto" ><font dir="auto" >Training for customer advisors on new features/changes to customer processes as part of continuing education</font></font></li> <li><font dir="auto" ><font dir="auto" >Identifying training needs and proposing appropriate actions</font></font></li> <li><font dir="auto" ><font dir="auto" >Contributing to the updating of training modules</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >What we offer you</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Opportunities for growth, in an ethical and equitable manner</font></font></li> <li><font dir="auto" ><font dir="auto" >Opportunities for professional development</font></font></li> <li><font dir="auto" ><font dir="auto" >An attractive compensation package including a periodic performance bonus</font></font></li> <li><font dir="auto" ><font dir="auto" >Exceptional employee benefits:</font></font><ul> <li><font dir="auto" ><font dir="auto" >Health insurance</font></font></li> <li><font dir="auto" ><font dir="auto" >Supplementary pension after one year of seniority in the company and subscription</font></font></li> <li><font dir="auto" ><font dir="auto" >Reduced-price catering service</font></font></li> <li><font dir="auto" ><font dir="auto" >Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</font></font></li> </ul> </li> </ul> <ul> <li><font dir="auto" ><font dir="auto" >Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</font></font></li> </ul> <p> </p> <p> <b><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></b> </p> <p><font dir="auto" ><font dir="auto" >We are looking for a talented individual who:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Ideally, the candidate will hold a higher education qualification in management/human resources.</font></font></li> <li><font dir="auto" ><font dir="auto" >I have a perfect command of French and English, both written and spoken.</font></font></li> <li><font dir="auto" ><font dir="auto" >Candidates must have at least one or two years of experience as a professional trainer in call centers.</font></font></li> <li><font dir="auto" ><font dir="auto" >Is a teacher?</font></font></li> <li><font dir="auto" ><font dir="auto" >He is known for his adaptability and creativity.</font></font></li> <li><font dir="auto" ><font dir="auto" >East oriented towards results</font></font></li> <li><font dir="auto" ><font dir="auto" >The ability to identify the difficulties faced by customer advisors and to support them</font></font></li> <li><font dir="auto" ><font dir="auto" >He is organized and rigorous</font></font></li> <li><font dir="auto" ><font dir="auto" >He is known for his interpersonal skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Is comfortable using office software (Word, Excel, PowerPoint)</font></font></li> <li><font dir="auto" ><font dir="auto" >Is a source of proposals</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> </p>
<p><font dir="auto" ><font dir="auto" >Join a team that turns every call into an opportunity! </font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >Who are we ?</font></font></strong> </p>
<p> </p>
<p><font dir="auto" ><font dir="auto" >Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.</font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >Your mission as a Customer Service Advisor</font></font></strong> </p>
<p> </p>
<p><font dir="auto" ><font dir="auto" >As a Customer Service Advisor, you will play a key role in:</font></font></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Responding to customer needs: Ensuring quality service by answering questions via phone, email or chat.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Problem-solving: Identify and address requests or complaints to ensure customer satisfaction.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Building customer loyalty: Providing personalized solutions to strengthen customer trust and loyalty.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Contributing to continuous improvement: Sharing customer feedback to optimize our services and processes.</font></font></li>
</ul>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >What we offer you</font></font></strong> </p>
<p> </p>
<p><font dir="auto" ><font dir="auto" >At Concentrix, we prioritize the development of our talent. Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >An attractive salary with additional bonuses:</font></font></strong> </p>
<ul>
<li><font dir="auto" ><font dir="auto" >Language bonus dedicated to our multilingual Game-Changers.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Regularity bonus from the 12th month and motivating performance bonuses.</font></font></li>
<li><font dir="auto" ><font dir="auto" >First special A d El Adha.</font></font></li>
</ul>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >Exceptional employee benefits:</font></font></strong> </p>
<ul>
<li><font dir="auto" ><font dir="auto" >Advantageous health insurance and supplementary retirement benefits after one year.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Flexible hours with the possibility of teleworking after an integration period.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Free access to our gym.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Transport assur allowing you to travel to your workplace safely and without logistical constraints.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ongoing training to develop your skills and acquire new knowledge tailored to the position.</font></font></li>
</ul>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >A dynamic work environment:</font></font></strong> </p>
<ul>
<li><font dir="auto" ><font dir="auto" >Themed activities and gifts throughout the year to strengthen team spirit.</font></font></li>
</ul>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >The profile of our Game-Changers</font></font></strong> </p>
<p> </p>
<p><font dir="auto" ><font dir="auto" >We are looking for talented individuals who:</font></font></p>
<ul>
<li><font dir="auto" ><font dir="auto" >They are perfectly fluent in French, both written and spoken. </font></font></li>
<li><font dir="auto" ><font dir="auto" >They possess excellent communication skills, are organized, autonomous, and adopt a positive attitude. </font></font></li>
<li><font dir="auto" ><font dir="auto" >They are proficient with digital tools and demonstrate a natural curiosity to adopt new technologies. </font></font></li>
<li><font dir="auto" ><font dir="auto" >Rel vent les d défis avec enthusiasm et sont passionate s à la satisfaction de client.</font></font></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong><font dir="auto" ><font dir="auto" >Who are we? </font></font></strong></p>
<p> <strong><font dir="auto" ><font dir="auto" >Concentrix</font></font></strong><font dir="auto" ><font dir="auto" > is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative and innovative environment.</font></font></p>
<p> <br> <strong><font dir="auto" ><font dir="auto" >Your mission as a Customer Advisor in Telesales</font></font></strong> </p>
<p> </p>
<p><font dir="auto" ><font dir="auto" >As a Customer Sales Advisor, you will play a key role:</font></font></p>
<p> <br> <strong><font dir="auto" ><font dir="auto" >By promoting our clients' products or services:</font></font></strong><font dir="auto" ><font dir="auto" > Identify and respond precisely to client needs in order to offer them tailored solutions. </font></font><br> <strong><font dir="auto" ><font dir="auto" >By negotiating and building loyalty:</font></font></strong><font dir="auto" ><font dir="auto" > Transform every interaction into an opportunity, close sales, and build lasting relationships. </font></font><br> <strong><font dir="auto" ><font dir="auto" >By boosting collective performance:</font></font></strong><font dir="auto" ><font dir="auto" > Share your ideas and actively contribute to the continuous optimization of our processes.</font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >What we offer you</font></font></strong> </p>
<p> </p>
<p><font dir="auto" ><font dir="auto" >At </font></font><strong><font dir="auto" ><font dir="auto" >Concentrix,</font></font></strong><font dir="auto" ><font dir="auto" > we value the potential of each individual by offering tailor-made opportunities, with compensation adjusted to your experience, whether you are a motivated beginner or an expert in direct sales.</font></font></p>
<p> <br><font dir="auto" ><font dir="auto" >Here are the unique benefits we offer to recognize your contribution:</font></font></p>
<p> </p>
<p> <strong><font dir="auto" ><font dir="auto" >An attractive and personalized compensation package based on your experience level:</font></font></strong> <br><font dir="auto" ><font dir="auto" > A package of 7100 DH from the first month if you have proven experience in telesales. </font></font><br><font dir="auto" ><font dir="auto" > If you are a beginner, </font></font><strong><font dir="auto" ><font dir="auto" >an exceptional package of 4600 DH is offered.</font></font></strong> </p>
<p> <br> <strong><font dir="auto" ><font dir="auto" >In addition to your salary, you will benefit from exceptional bonuses:</font></font></strong> </p>
<p> <br><font dir="auto" ><font dir="auto" > Paid training during the first month of integration. </font></font><br><font dir="auto" ><font dir="auto" > Unlimited bonus based on achieving your objectives. </font></font><br><font dir="auto" ><font dir="auto" > Dedicated language bonus for our multilingual Game-Changers. </font></font><br><font dir="auto" ><font dir="auto" > Regularity bonus from month 12 and motivating performance bonuses. Special </font></font><br><font dir="auto" ><font dir="auto" > bonus for Al Adha. </font></font><br> <br> <strong><font dir="auto" ><font dir="auto" >Numerous additional benefits:</font></font></strong> </p>
<p> <br><font dir="auto" ><font dir="auto" > Comprehensive health insurance and supplementary retirement plan after one year. </font></font><br><font dir="auto" ><font dir="auto" > Free telemedicine consultations available 7 days a week for your entire family. </font></font><br><font dir="auto" ><font dir="auto" > Flexible hours with the possibility of remote work after an integration period. </font></font><br><font dir="auto" ><font dir="auto" > Free access to our gyms and company-run childcare facilities. </font></font><br><font dir="auto" ><font dir="auto" > Ongoing training to develop your skills and acquire new knowledge relevant to the position.</font></font></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead a team in charge of managing a group of existing partners, cities and driving them to success.</p>
<p>Work together with the head of Regions and the functional heads to define winning sales, growth, and operations strategies for your cities, and own its implementation.</p>
<p>Build, manage an account management dream team, help them perform and inspire them to grow</p>
<p>Constantly look for ways to improve the service in your area, staying up to date in terms of news and trends, and looking after operational excellence.</p>
<p>Build, scale, communicate and maintain detailed reporting models to assist regional efforts, both on a strategic and operational level.</p>
<p>Assure your team establishes excellent relationships with Glovo s partners through consistent and proactive communication, identifying their needs and building engagement (Partner s meetings and business reviews).</p>
<p>Work hard with your team, helping and guiding them during difficult negotiations to close important deals with top chains and smaller partners</p>
<p>Lead by example in accordance to our values and set high standards for the team.Qualifications</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You have +6 years of experience in consulting/business development/start-up or similar.</p>
<p>A strong track record of excellent performance delivering challenging KPIs and / or projects</p>
<p>Managerial, 360 view: good understanding of all the key drivers in a business P&L and how to affect them</p>
<p>Highly polished communication skills - speaking, writing, presenting and negotiating. Ability to work with remote teams through clear and concise communication</p>
<p>You are willing to travel several days per month in the cities under your ownership</p>
<p>Be an owner mindset: You are committed to growing Glovo in your cities, and digging deep to solve bottlenecks. You re solution-oriented and don t take no for an answer.</p>
<p>Ability to balance swift pace of execution with attention to detail</p>
<p>Superior analytical skills and willingness to roll up your sleeves to get it done</p>
<p>Excellent French, Arabic and English</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
</p><br><br>
<br> Job : <p>Reporting to the Commercial Department, your main mission will be to identify and qualify new prospects in order to feed SOREC's B to B client portfolio. As such, your main activities will be:</p><br><br><p><strong>Development of the prospecting plan</strong><br>• Follow up on prospecting actions according to priority targets;• Develop and retain the client portfolio;• Regularly report information to the sales team;</p><br><br><p><strong>Acquisition of new prospects</strong><br>• Ensure field prospecting, telephone, emailing;• Monitor the progress of prospects in the sales pipeline;• Ensure the qualification of prospects and their recording in the appropriate databases;• Identify the prospect's needs for the first meeting.</p><br><br><p><strong>Development of new channels</strong><br>• Explore new distribution channels outside SOREC's traditional networks;• Ensure the relationship and follow-up of partnership projects for new networks;• Set up a portfolio of business introducers per region;</p><br><br><p><br><strong>Monitoring and reporting</strong><br>• Take charge of monitoring prospecting files until completion;• Ensure coordination between the different parties on SOREC sites;• Produce regular reporting including precise prospecting KPIs in line with commercial objectives. </p><br><br> <br> Required profile : <p>As a potential candidate:</p><br><br><p>You have a <strong>Bac +4/5</strong> (Master's degree or equivalent) in Management, Commerce or equivalent with a minimum of <strong>5 years</strong> of experience in prospecting within the mass retail / Retail network.</p><br><br><p>Required skills<strong>:</strong></p><br><br><p>- Prospecting, sales, and negotiation techniques;- Knowledge of the mass retail environment;- Strong sense of quality and business orientation;- Ability to write, synthesize, and analyze;- Sense of commitment, adaptation, initiative, and collaboration.- Communication skills and interpersonal ease.- Responsiveness and team spirit. </p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead a team in charge of managing a group of existing partners, cities and driving them to success.</p> <p>Work together with the head of Regions and the functional heads to define winning sales, growth, and operations strategies for your cities, and own its implementation.</p> <p>Build, manage an account management dream team, help them perform and inspire them to grow</p> <p>Constantly look for ways to improve the service in your area, staying up to date in terms of news and trends, and looking after operational excellence.</p> <p>Build, scale, communicate and maintain detailed reporting models to assist regional efforts, both on a strategic and operational level.</p> <p>Assure your team establishes excellent relationships with Glovo s partners through consistent and proactive communication, identifying their needs and building engagement (Partner s meetings and business reviews).</p> <p>Work hard with your team, helping and guiding them during difficult negotiations to close important deals with top chains and smaller partners</p> <p>Lead by example in accordance to our values and set high standards for the team.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You have +6 years of experience in consulting/business development/start-up or similar.</p> <ul> <li>A strong track record of excellent performance delivering challenging KPIs and / or projects</li> <li>Managerial, 360 view: good understanding of all the key drivers in a business P&L and how to affect them</li> <li>Highly polished communication skills - speaking, writing, presenting and negotiating. Ability to work with remote teams through clear and concise communication</li> <li>You are willing to travel several days per month in the cities under your ownership</li> <li>Be an owner mindset: You are committed to growing Glovo in your cities, and digging deep to solve bottlenecks. You re solution-oriented and don t take no for an answer.</li> <li>Ability to balance swift pace of execution with attention to detail</li> <li>Superior analytical skills and willingness to roll up your sleeves to get it done</li> <li>Excellent French, Arabic and English</li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:</p>
<ul>
<li>Manage guest queries in a friendly, timely, and efficient manner</li>
<li>Ensure knowledge of menu and all products</li>
<li>Follow correct reporting procedures if faced with issues</li>
<li>Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene</li>
<li>Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay</li>
<li>Has a good knowledge of the restaurant's sitting arrangements</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
</ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p>
<ul>
<li>Degree in relevant area</li>
<li>Experience in Food and Beverage department and/or industry</li>
<li>Previous experience of cash handling</li>
<li>Knowledge of Food Hygiene Regulations</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.</p>
<p><strong>What will I be doing?</strong></p>
<p>As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:</p>
<ul>
<li>Positive attitude</li>
<li>Good communication skills (oral and Written)</li>
<li>Committed to delivering high levels of customer service</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A Chef de Partie, will supervise staff and ensure high levels of food preparation to deliver an excellent Guest and Member experience. A Chef de Partie will also be required to assist with food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards:</p>
<ul>
<li>Ensure all food preparation meets standards</li>
<li>Prepare and present high quality food</li>
<li>Supervise staff</li>
<li>Keep all working areas clean and tidy and ensure no cross contamination</li>
<li>Prepare all mis-en-place for all relevant menus</li>
<li>Assist in positive outcomes from guest queries in a timely and efficient manner</li>
<li>Ensure food stuffs are of a good quality and stored correctly</li>
<li>Contribute to controlling costs, improving gross profit margins, and other departmental and financial targets</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li>
<li>Assist Head Chef/Sous Chef in the training of all staff in compliance of company procedures</li>
<li>Report maintenance, hygiene and hazard issues</li>
<li>Comply with hotel security, fire regulations and all health and safety and food safety legislation</li>
<li>Be environmentally aware</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Chef de Partie serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul>
<li>A minimum of 2 years of previous experience as a Chef de Partie or strong experience as a Demi Chef de Partie role</li>
<li>A current, valid, and relevant trade commercial cookery qualification (proof may be required)</li>
<li>Strong coaching skills</li>
<li>Ability and desire to motivate teams</li>
<li>Excellent communication skills</li>
<li>NVQ Level 3</li>
<li>Achieved Basic Food Hygiene Certificate</li>
<li>Supervisory experience</li>
<li>Positive attitude</li>
<li>Ability to work under pressure</li>
<li>Ability to work on own or in teams</li>
</ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p>
<ul>
<li>Previous kitchen experience in similar role</li>
<li>Intermediate Food Hygiene</li>
<li>Knowledge of current food trends</li>
</ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Axa Services Maroc</strong> operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
</p><br><br>
<br> Job : <p><strong>The Real Estate Project Manager will be responsible for:</strong></p><br><br><ul><li>Leading the construction of ASM's capacity plan and monitoring its implementation in conjunction with the Site Operations department,</li><li>Coordinating and leading steering committees for real estate projects and projects related to Quality of Life (office space development, major maintenance monitoring, etc.)</li><li>Preparing and monitoring the schedules for real estate and Quality of Life projects to ensure delivery in line with what has been defined,</li><li>Coordinating and leading site meetings with various service providers during development phases,</li><li>Participating in the implementation and monitoring of change management for teams (operations, support, etc.)</li><li>Monitoring lease agreements in collaboration with the legal department,</li><li>Regarding the environmental aspect, coordinating and monitoring the reporting of environmental indicators for audits and CSRD for the entire FM department, as well as updating procedures related to the ISO 14001 standard with the various service managers of the FM department and with the CSR department.</li></ul> <br> <br> Required profile : <p>Master's degree (Bac+4) or higher with 5 to 10 years of experience in Project Management, particularly in real estate (development or construction)</p><br><br><p><strong>Technical skills:</strong></p><br><br><ul><li>Very good command of complex project management,</li><li>Knowledge of service provider management,</li><li>Proficiency in GIRA software,</li><li>Good command of office tools, especially Excel and PowerPoint,</li><li>Very good synthesis skills.</li></ul><p><strong>Behavioral skills:</strong></p><br><br><ul><li>Good interpersonal skills to interact with very diverse audiences,</li><li>Very strong capacity for cooperation and collaboration: facilitates inclusive collaboration and teamwork, builds trust and creates conditions for mutual support</li><li>Adaptability.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>The goal of the mission is to ensure the continuity, quality, and performance of HRIS solutions (SAP HR, SuccessFactors, HR4U), by managing application delivery in coordination with business teams, technical teams, and stakeholders, in a nearshore and multi-context environment.</p><br><br><p>The consultant will be responsible for:</p><br><br><ul><li>Ensuring the quality of service, availability, and performance of HRIS application modules.</li><li>Monitoring incidents, requests, and changes not handled by the service desk.</li><li>Ensuring cyber compliance and application security (audits, fixes, MCO/MCS).</li><li>Supervising obsolescence, updates, changes, and maintainability of the solutions.</li><li>Daily synchronization of delivery between business, BA teams, and technical teams (TGITS, nearshore/offshore).</li><li>Liaising with integrators and competence centers.</li><li>Arbitrating priorities in collaboration with business and technical managers.</li><li>Building or co-consolidating the technical and functional roadmap.</li><li>Preparing and validating the transition to recurring mode (Move to Run).</li><li>Defining service levels, commitments, and expected quality criteria.</li><li>Ensuring the application of TGITS standards, methodologies, and SOX rules.</li><li>Keeping documentation up to date (processes, operations, security instructions).</li><li>Tracking the backlog, workload, milestones, and commitments.</li><li>Verifying the quality of deliverables and compliance with SLAs.</li><li>Producing structured and recurring reporting (dashboards, quality indicators, incidents, backlog, SLA, capacity).</li></ul> <br> <br> Required profile : <p>Graduated with a Bac+5 (Master's degree) in engineering school or equivalent university degree with a specialization in IT, or with equivalent significant experience.</p><br><br><p><u><strong>Experience</strong></u>: 5 to 10 years of experience with HRIS solutions (SAP HR, SuccessFactors, or equivalent). Proven experience in managing application delivery for a critical scope with high business visibility.</p><br><br><p>Experience in the energy sector is a major asset.</p><br><br><p><strong><u>Required Skills:</u></strong></p><br><br><ul><li>HRIS: SAP HR, SuccessFactors, HR4U - operations, configuration, changes</li><li>HR Business Processes: payroll, training, talent, personnel administration</li><li>Delivery & Run: RUN/BUILD cycle, incident and backlog management, MCO/MCS, SLA</li><li>Compliance: application security, SOX rules, TGITS standards</li><li>Management: application roadmap, structured reporting, dashboards, capacity management</li><li>Cross-functional: coordination of multicultural teams, liaison with integrators and competence centers</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p>
<strong>Coface</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and quality professional relationships at the core of its operations. A close management approach encourages guidance, empowerment and skills development within a supportive environment. This culture is strongly complemented by a <strong>competitive dimension</strong>, focused on performance, results and customer orientation. It is also supported by a structured <strong>organizational foundation</strong> ensuring rigor and reliability, while a more moderate <strong>innovation component</strong> contributes to adaptability and continuous improvement. </p><br><br>
<br> Job : <p>The CBO Analyst ensures the administration of credit insurance policies, with a specialization in issuing policies and endorsements. They ensure the precise and timely processing of contractual documents in accordance with underwriting decisions, while guaranteeing data quality, regulatory compliance, and adherence to service level agreements. They collaborate closely with internal teams to ensure high service quality and efficient operations.</p><br><br><p><strong>Main tasks</strong></p><br><br><ul><li>Perform the activities necessary for the smooth operation of contracts in the relevant systems, particularly the management of contractual conditions and billing.</li><li>Issue contractual documents such as policies, contracts, endorsements, premium notices, and invoices.</li><li>Process requests, complaints, and queries from clients or intermediaries in collaboration with the sales team and Account Executives.</li><li>Manage and prioritize requests while ensuring regular communication with entities and the Team Leader to guarantee SLA compliance.</li></ul><p><strong>Internal and external support</strong></p><br><br><ul><li>Record and create policies in Coface systems.</li><li>Receive and process information and documents provided by prospects and clients to compile and update files.</li><li>Process commercial information, analyze anomalies, and update systems.</li><li>Issue contractual documents (policies and contracts) in accordance with instructions received and ensure their correct recording in the various information systems.</li><li>Respond effectively to requests from internal and external clients within Coface's response time limits.</li></ul><p><strong>Control and process</strong></p><br><br><ul><li>Identify and implement process improvements to optimize workflows and productivity.</li><li>Ensure the proper execution of operational processes.</li><li>Keep insured client files up-to-date and correctly documented.</li><li>Ensure effective communication with sales, technical, and management teams.</li><li>Apply KYC (Know Your Customer) procedures and requirements. </li></ul> <br> Required profile : <ul><li>Proficiency in Excel and strong analytical skills.</li><li>Ability to process and control financial data.</li><li>Knowledge of financial statements, premium calculations, and KPI monitoring.</li><li>Good level of French.</li><li>Excellent communication skills and ability to work in an international environment.</li><li>Bachelor's to Master's degree (Bac+3 to Bac+5) in Accounting, Finance, Management, or equivalent field.</li><li>Strong analytical skills and customer focus.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p><u><em><strong>Main mission</strong></em></u></p><br><br><ul><li>Lead the team responsible for daily support and AMOA for the OMS (Order Management System) tool.</li><li>Ensure service quality, incident resolution, continuous improvement, and alignment between business needs and system evolution.</li></ul><p>Key responsibilities</p><br><br><ul><li>Support leadership: supervise the handling of incidents, requests, and issues related to OMS.</li><li>Team management: lead, develop skills, organize workload, monitor performance.</li><li>AMOA coordination: gather requirements, write specifications, participate in workshops, functional validation.</li><li>Priority management: arbitrate between incidents, developments, and business requests.</li><li>Escalation process: manage critical issues, communicate with technical and business teams.</li><li>Continuous improvement: optimize processes, track KPIs, propose OMS enhancements.</li><li>Cross-functional communication: interface between IT, Supply Chain, Operations, Customer Service, and external partners.</li><li>Documentation: update procedures, user guides, and training materials.</li></ul> <br> Required profile : <p><strong><u><em>Profile sought</em></u></strong></p><br><br><ul><li>Master's degree (Bac+5) in Computer Science, Supply Chain, Project Management, or equivalent.</li><li>Minimum 3 years of proven experience in application support, AMOA, team management, or operational leadership.</li><li>Language level: FR B2 / EN C1</li></ul><p><u><em><strong>Required skills</strong></em></u></p><br><br><ul><li>Operational leadership: ability to unite, motivate, and structure a support team.</li><li>Rigor and attention to detail: essential to ensure the quality of analysis and deliverables.</li><li>Ability to challenge technical, business, and partner teams.</li><li>Clear and educational communication, adapted to various stakeholders.</li><li>Stress management and composure in critical situations.</li><li>Solution-oriented and proactive.</li><li>Analytical mindset to understand functional and operational impacts.</li></ul><p>Technical skills</p><br><br><ul><li><strong>Knowledge of an OMS</strong> (Order Management System): order management, orchestration, allocation, flow monitoring.</li><li><strong>Proficiency in support tools</strong> (e.g., JIRA)</li><li><strong>AMOA skills</strong>: writing specifications, testing, UAT, change management.</li><li><strong>Excel skills</strong>: analysis, reporting, pivot tables.</li><li><strong>Supply Chain knowledge</strong>: a major asset for understanding operational impacts.</li><li><strong>Experience in application support</strong> or operational flow management.</li><li>Knowledge of OMS or WMS environments highly appreciated.</li><li>Ability to work in a dynamic, multi-project, and performance-oriented environment.</li></ul><p>What will make the difference</p><br><br><ul><li>A <strong>structuring leader</strong> mindset, capable of bringing method and vision.</li><li>A strong ability to <strong>prioritize</strong> and <strong>manage emergencies</strong>.</li><li>Ease in navigating between <strong>technical</strong>, <strong>functional</strong>, and <strong>operational</strong> aspects.</li><li>A desire to continuously improve processes and user experience.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p><u><strong>1. Digitalization of test scenarios</strong></u></p><br><br><ul><li>Create digital validation scenarios for ADAS functions (ACC, LPA, SALC, LKA, CSA, JSA, ALSA, LSA, ISA/AISA, etc.) using <strong>CarMaker</strong> software.</li><li>Automate and optimize test processes to improve efficiency and reproducibility.</li></ul><p><u><strong>2. Post-processing and reporting</strong></u></p><br><br><ul><li>Perform post-processing analysis of test data.</li><li>Generate <strong>detailed reports</strong> to evaluate the performance, robustness, and compliance of ADAS functions.</li><li>Use tools like <strong>Canalyzer</strong>, <strong>vSignalyzer</strong>, or <strong>Plot Manager</strong> for data analysis.</li></ul><p><u><strong>3. Anomaly detection and resolution</strong></u></p><br><br><ul><li>Identify functional failures during validation phases.</li><li>Propose <strong>corrective solutions</strong> and collaborate with design and modeling teams.</li><li>Create and track <strong>JIRA tickets</strong> to document and resolve detected anomalies.</li></ul><p><u><strong>4. Regression testing (MIL)</strong></u></p><br><br><ul><li>Design and execute <strong>Model-in-the-Loop (MIL) test campaigns</strong> to ensure the stability of validated functions.</li><li>Automate non-regression tests to reduce regression risks.</li></ul><p><u><strong>5. Data visualization and HMI</strong></u></p><br><br><ul><li>Use <strong>IPGMovie</strong> and <strong>IPGControl</strong> to represent data flows and HMI interfaces.</li><li>Facilitate the interpretation and analysis of results through clear and interactive visualizations.</li></ul><p><u><strong>6. HIL feedback analysis</strong></u></p><br><br><ul><li>Use <strong>Hardware-in-the-Loop (HIL)</strong> validation results to adjust and optimize test scenarios.</li><li>Collaborate with HIL teams to improve the correlation between virtual and real tests.</li></ul><p><u><strong>7. Development of internal tools</strong></u></p><br><br><ul><li>Design <strong>interactive tools</strong> using <strong>MATLAB/AppDesigner</strong> (e.g., Calibration Analyzer, Calibration Updater, CrossCheck Analyzer) to:</li><li>Automate repetitive tasks to gain efficiency.</li></ul><p><u><strong>8. System design and modeling</strong></u></p><br><br><ul><li>Model ADAS systems using <strong>MATLAB/Simulink</strong>.</li><li>Verify modeling rules with tools like <strong>Design Verifier</strong>, <strong>J3Check</strong>, or <strong>MCDC</strong> to generate compliant C code.</li><li>Analyze vehicle driving data to correct design anomalies (via <strong>Canalyzer</strong>, <strong>vSignalyzer</strong>, <strong>Plot Manager</strong>).</li></ul><p><u><strong>9. Coding and scripting</strong></u></p><br><br><ul><li>Develop scripts to automate tests, post-processing, and report generation.</li><li>Use languages like <strong>Python</strong>, <strong>MATLAB</strong>, or <strong>CAPL</strong> as needed.</li></ul> <br> <br> Required profile : <ul><li>Engineering degree or Master's degree (Bac+5) in mechatronics and embedded systems</li><li>1 to 5 years of experience in a similar role</li><li>ADAS modeling (MATLAB/Simulink)</li><li>MIL validation & simulation (CarMaker)</li><li>Vehicle data analysis & JIRA</li><li>MIL / SIL / HIL calibration & integration</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Siemens Mobility designs the trains and signaling systems that shape the mobility of tomorrow: connected, decarbonized, and fluid. From Line 14 in Paris to the lines in Riyadh or New York, our technologies are already making transport smarter, safer, and more accessible. Every day, we reduce the carbon footprint of millions of journeys, a success driven by the diversity of profiles in our company. And this is just the beginning. Join us and put your talent to work for the mobility of tomorrow and a more responsible future.</p><p>As a Contract Manager at Siemens Mobility, you will play a key role in securing our international projects in Morocco. You will bring your expertise in contract and claims management to ensure the success of our railway operations. Ready to take on this exciting challenge?</p><p>Your missions:</p><p>Within Siemens Mobility, you will join our operational teams for a major international project in Morocco. Your expertise in contract management will be essential to ensure the smooth execution and defense of the company's interests. Your main responsibilities will be:</p><ul><li>Identify, describe, quantify, and evaluate the opportunities and risks inherent in the project.</li><li>Analyze, comment, draft, and negotiate contractual documentation, as well as contract and claims management strategies.</li><li>Prepare, manage, and negotiate claims in order to assert the company's rights (e.g., recovery of additional costs, extension of deadlines).</li><li>Collect, prepare, and manage all relevant documents (including correspondence) and evidence, ensuring compliance with deadlines and contractual requirements.</li><li>Ensure the robustness and soundness of the claims made.</li><li>Keep registers and all contractual documentation up to date.</li><li>Coordinate with other departments to ensure compliance with contractual requirements in all processes.</li><li>Define quality standards, develop tools to support contract management processes, draft templates, and conduct internal training sessions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You hold a higher education degree in Law, Finance, Economics, Business Administration, Engineering, or an equivalent field, and have solid, proven experience in contract management. You have at least 7 years of relevant experience in the analysis, drafting, and negotiation of contracts at a high level. Significant experience on complex infrastructure projects in the railway industry or a similar sector is essential. You are familiar with standard international contracts such as FIDIC or those of the World Bank. Proficiency in English and French is essential, and knowledge of Arabic would be an asset. Your organizational rigor is exemplary and your writing skills are excellent. You know how to communicate effectively, demonstrating active listening and assertiveness. Finally, you embody the values of Responsibility, Integrity, Efficiency, Commitment, Collaborative Spirit, Teamwork, and Empathy in your work.</p><p></p></section>