وظائف اداري في المغرب

<p>Job responsibilities:</p><ul><li>Assist the manager in following up on daily tasks.</li><li>Supervise administrative tasks and organize them.</li><li>Monitor real estate projects and investment opportunities in the Kingdom of Morocco.</li><li>Visit construction and real estate sites with the employer and monitor progress of work.</li><li>Prepare reports and coordinate with relevant authorities.</li></ul><p>Requirements:</p><ul><li>Previous experience in <strong>management</strong>.</li><li>Good knowledge of the <strong>real estate</strong> sector and <strong>investment opportunities in Morocco</strong>.</li><li>Ability to travel between Moroccan cities when needed.</li><li>High communication and organizational skills and willingness to take responsibility.</li><li>Proficiency in using computers and Microsoft Office programs.</li><li>Driver's license preferred.</li></ul><p>Benefits:</p><ul><li>A competitive salary determined according to experience and efficiency.</li><li>Professional work environment.</li><li>Opportunities for career development and participation in outstanding investment and real estate projects</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a major player in the <b>metallurgy / steel industry</b>! A unique opportunity is open in Casablanca for an Administrative and Financial Manager passionate about management and finance. If you want to lead the economic performance of a growing company, this position is for you.</p><br><br><p>Your role will be central to the company's <b>financial strategy</b> and operational management. You will ensure <b>financial performance</b>, optimize processes, and actively contribute to business development. Your expertise will drive informed decisions for <b>sustainable growth</b>.</p><br><br><p>At the heart of operations, here are the key tasks you will be assigned:</p><br><br><ul><li>Supervise and manage all <b>administrative and financial</b> aspects.</li><li>Prepare budgets, monitor performance indicators, and analyze variances.</li><li>Ensure the reliability of financial information and regulatory compliance.</li><li>Optimize cash flow and financing.</li><li>Manage accounting and financial teams.</li><li>Participate in defining the financial strategy in collaboration with management.</li><li>Implement and improve <b>internal controls</b>.</li><li>Manage relationships with financial partners and auditors.</li></ul> <br> <br> Required profile : <p>Your ideal academic background has led you to a <b>Master's degree (Bac +5) or higher</b>, with a recognized specialization in <b>management, accounting, or finance</b>. This solid foundation has equipped you with essential analytical and strategic skills.</p><br><br><p>With <b>5 to 10 years</b> of experience, you have already proven yourself in similar roles, ideally in an industrial environment. You have a deep understanding of a company's financial and operational challenges.</p><br><br><ul><li>Perfect mastery of <b>accounting and tax</b> standards.</li><li>Excellent <b>analytical and synthesis skills</b>.</li><li>Solid knowledge of <b>budget management</b> and controlling.</li><li>Ability to <b>manage teams</b> and develop talent.</li><li>Good interpersonal skills and negotiation ability.</li><li>Proficiency in computer tools and financial software.</li><li>Rigor, organization, and a sense of responsibility.</li><li>Proactivity and ability to propose improvements for process optimization.</li></ul><p>If your profile matches these expectations and you are ready to take on this exciting challenge, don't wait to apply!</p><br><br> <br><br> </div>

<p><font dir="auto" ><font dir="auto" >Job Description: In this role, your main responsibilities will be: Receiving and verifying orders from business clients. Entering orders into the internal system (ERP/business tool). Ensuring the consistency of information: references, quantities, commercial terms, and deadlines. Handling invoicing and monitoring outstanding customer balances. Placing vehicle orders according to customer specifications. Tracking the status of orders from initial request to vehicle delivery. Coordinating with internal teams (production, logistics, finance, sales) to guarantee optimal execution. Informing clients of any delays, changes, or changes. Serving as the primary point of contact for business clients regarding any order-related questions. Ensuring clear and professional communication, both oral and written, in French. Identify and escalate roadblocks to management. Monitor sales administration indicators: pending orders, deliveries, invoicing, and discrepancies. Produce regular reports providing clear visibility into the status of orders and outstanding balances. Take a step back to identify areas for improvement in the sales administration process. Propose optimizations in order processing and inter-team communication. Contribute to improving the customer experience through a comprehensive view of the order lifecycle.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Qualifications: Degree: Master's degree (Bac+5) in Management, Economics, or Finance. Experience: Junior. Skills: Knowledge of the order process from customer request to vehicle delivery. Fluent in spoken and written French and English. Ability to take a step back and see the bigger picture. Sales administration knowledge. Automotive knowledge.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>- Management of administrative operations (back-office)<br>- Accounting follow-up (data entry, reconciliations, filing)<br>- Assistance in payroll management<br>- Coordination with teams based in France<br>- File tracking and reporting</p><br><br> <br> Required profile : <p>- Proven experience in administrative assistance / back-office<br>- Good knowledge of accounting<br>- Basic knowledge of payroll<br>- Excellent command of French (written and spoken)<br>- Rigor, organization, and sense of confidentiality</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p> Reporting to the general management, your responsibilities are as follows:</p><br><br><ul><li>Ensure the physical and telephone reception of internal and external contacts</li><li>Arrange appointments</li><li>Handle postal and electronic mail as well as telephone calls</li><li>Monitor the circulation of documents for signature</li><li>Manage electronic calendars and check deadlines</li><li>Enter and format various documents (letters, emails, reports, etc.), reproduce and distribute them</li><li>Respond to information requests from other departments and from outside</li><li>Organize meetings and their logistics, write minutes of decisions</li><li>Participate in the administrative, financial and/or human resources management of the structure by applying the dedicated procedures</li><li>File and pre-archive documents</li></ul> <br> <br> Required profile : <ul><li>Bachelor's degree (Bac+3) or higher with 3 years of experience in a similar role</li><li>Proficiency in oral and written communication techniques.</li><li>General knowledge of administrative and secretarial management techniques.</li><li>Proficiency in Word, Excel, and email tools</li><li>Good interpersonal skills, good presentation, and strong organizational skills</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>- Management of administrative operations (back-office)<br>- Accounting follow-up (data entry, reconciliations, filing)<br>- Assistance in payroll management<br>- Coordination with teams based in France<br>- File tracking and reporting</p><br><br> <br> Required profile : <p>- Proven experience in administrative assistance / back-office<br>- Good knowledge of accounting<br>- Basic knowledge of payroll<br>- Excellent command of French (written and spoken)<br>- Rigor, organization, and sense of confidentiality</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role. </p><br><br> <br> Job : <p>The McDonald's Ouarzazate restaurant is looking for an Administrative Assistant</p><br><br><p>Under the supervision of the Restaurant Manager, you will be responsible for the administrative follow-up of staff as well as the regulatory and daily administrative management of the restaurant, in close collaboration with stakeholders:</p><br><br><ul><li>Administrative follow-up of staff</li><li>Create files, enter contract details</li><li>Welcome new employees and verify hiring documents</li><li>Schedule medical appointments</li><li>Check and send mail</li></ul><br> <br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><ul><li>Two-year degree (Bac+2) in economics, management, or HR</li><li>You have successful experience in a similar role.</li><li>Knowledge of the restaurant industry would be a plus for this position.</li></ul><p><strong>Your strengths:</strong></p><br><br><ul><li>Organizational skills.</li><li>Good interpersonal skills.</li><li>Punctuality<br>&nbsp;</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Are you a motivated, detail-oriented student or recent graduate looking to gain hands-on experience in an international business environment?<br> MyOutDesk is seeking an Administrative Assistant Intern to join our growing team!<br> As an intern , you'll gain practical experience supporting day-to-day administrative operations while working alongside experienced professionals in a collaborative and fast-paced environment.<br> This internship is designed to help you develop valuable business, communication, and organizational skills that will prepare you for a successful career.<br> Key Responsibilities: Assist with managing emails, calendars, and scheduling.<br> Support data entry, document organization, and record management.<br> Assist with social media management and marketing-related tasks as needed.<br> Provide administrative support to various teams and contribute to daily operations.<br> Participate in training sessions and continuously develop professional skills.<br> At MyOutDesk, we are committed to helping interns learn, grow, and build a strong foundation for their careers.<br> Join our diverse team and gain real-world experience in a company that values innovation, collaboration, and excellence!<br> At MOD, we believe in investing in future talent.<br> As an intern, you'll benefit from: Hands-On Learning: Gain practical experience by working on real business operations and projects.<br> Mentorship: Learn from experienced professionals in an international business environment.<br> Professional Development: Build valuable skills and prepare for future career opportunities.<br> Career Growth Opportunities: High-performing interns may be considered for future full-time opportunities.<br> Collaborative Culture: Join a supportive team that values innovation, learning, and continuous improvement.<br> Join us and kick-start your career with a unique internship experience in the heart of Casablanca.<br> Qualifications: Fluent in English with strong written and verbal communication skills suitable for a US business environment.<br> Strong organizational skills and attention to detail.<br> Previous internship, volunteer, academic project, or customer service experience is a plus, but not required.<br> Comfortable using technology and common productivity software (Microsoft Office, Google Workspace, etc.<br>). A proactive attitude, eagerness to learn, and willingness to take initiative.<br> Ability to manage multiple tasks while working independently and as part of a team.<br> Availability to work international business hours, including evening and night shifts when required.<br> Education: Currently pursuing or recently completed a Bachelor's degree in Business Administration, Management, Marketing, Communications, or a related field.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Banking Services and Customer Relations Department, your main missions will be:</p><br><br><p>• To ensure the billing aspect, budget monitoring, and production of regulatory reporting and reports related to the management of the Investor Services Pole (PSI) activities;<br>• Collect, consolidate, and analyze data for the production of reports;<br>• Ensure the submission of regulatory reports to the regulator;<br>• Implement and monitor key performance indicators (KPIs) to measure the Pole's activities;<br>• Ensure the quality and reliability of data used for reporting;<br>• Maintain the billing repository, monitor, and ensure the billing and commission collection process for PSI clients;<br>• Manage the Maroclear billing process;<br>• Verify the conformity and consistency of accounting and financial data by reconciling with the finance department;<br>• Participate in the preparation of annual budgets and monitor variances between forecasts and actuals;<br>• Regularly monitor and analyze financial performance and identify and communicate discrepancies;<br>• Contribute to the optimization of reporting and billing processes;<br>• Participate in the Pole's cross-functional projects and support the implementation of new analytical tools.<br>&nbsp;</p><br><br> <br> Required profile : <br><p>• Master's degree (Bac+5) from a business school or university, ideally with a specialization in finance, accounting, management, or equivalent;<br>• Prior experience in a similar role is desirable.</p><br><br><p><strong>IV. Skills required for the position:</strong></p><br><br><p>• Strong command of general and analytical accounting (entries, VAT, reconciliations);<br>• Good knowledge of billing processes, regulatory reporting, and banking and financial regulations;<br>• Basic legal knowledge;<br>• Proficiency in management and reporting tools (Excel, Megara, SESAM, Power BI);<br>• Skills in data analysis and indicator exploitation;<br>• Mastery of writing techniques;<br>• Analytical and synthetic skills;<br>• Rigor and attention to detail;<br>• Initiative and proactive attitude;<br>• Good communication and teamwork skills;<br>• Adaptability and ability to manage multiple activities simultaneously.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As <strong>Administrative and Financial Director,</strong> your role will be crucial in <strong>defining and implementing the company's financial strategy</strong>. You will be responsible for financial health, ensuring rigorous resource management and continuous process optimization. The goal is to maximize profitability while controlling risks, support the company's development through informed decisions, and strengthen its market position. You will actively contribute to sustainable growth by aligning financial objectives with the organization's strategic vision.</p><br><br><p>Your responsibilities will cover a wide range of essential activities for the company's smooth operation. You will lead all financial functions, including accounting, treasury, management control, taxation, and payroll management. You will develop forecast budgets, monitor their execution, and analyze variances to propose corrective actions. Managing relationships with financial partners (banks, auditors, investors) will also be under your responsibility. Furthermore, you will oversee the preparation of financial statements, ensure regulatory compliance, and optimize the capital structure. Implementing and monitoring key performance indicators (KPIs) will be an integral part of your duties, as will managing financial risks and identifying improvement opportunities.</p><br><br><ul><li>Supervise and coordinate financial and accounting teams.</li><li>Develop and monitor budgets, as well as business plans.</li><li>Manage treasury and optimize financial flows.</li><li>Lead management control and analyze performance.</li><li>Ensure tax and social compliance.</li><li>Manage relationships with financial institutions and auditors.</li><li>Participate in defining the company's financial strategy.</li><li>Implement reporting tools and decision-support tools.</li><li>Supervise payroll management and administrative aspects of personnel.</li></ul> <br> <br> Required profile : <p>To excel in this role, a strong academic background is essential. A <b>Master's degree (Bac +4)</b> is required, ideally complemented by a recognized specialization in finance, accounting, management, or economics. This theoretical foundation will enable you to deeply understand financial issues and master the tools necessary for effective management. Higher education from a business school, a renowned university, or a specialized finance institution will be particularly appreciated, demonstrating your commitment and capabilities.</p><br><br><p>Experience is a key component for this strategic position. A minimum of <b>10 to 20 years of professional experience</b> is expected, with a significant portion gained in financial management or management control roles within companies, ideally in the metallurgy or steel industry, or in similar complex industrial environments. You must have managed teams, developed financial strategies, and demonstrated your ability to successfully complete large-scale projects. Experience in managing financial crises or in transformation contexts is a major asset.</p><br><br><p>Beyond your education and background, certain behavioral and technical skills are crucial for success. You possess flawless <b>analytical rigor</b>, excellent <b>strategic vision</b>, and proven <b>leadership</b> abilities to unite your teams around common goals. Your <b>negotiation skills</b> and interpersonal ease allow you to build and maintain trusting relationships with all stakeholders, both internal and external. Perfect mastery of <b>computer tools</b> and financial management software is expected, as is in-depth knowledge of accounting and tax standards. Your ability to make informed decisions under pressure and your impeccable <b>integrity</b> will be decisive assets.</p><br><br><ul><li>Mastery of accounting, financial, and tax principles.</li><li>Excellent analytical and synthesis skills.</li><li>Proven skills in budget and forecasting management.</li><li>Interpersonal skills and communication aptitude.</li><li>Mastery of ERP tools and financial software.</li><li>Ability to manage and motivate a team.</li><li>Results-oriented with a sense of priorities.</li><li>Impeccable integrity and professional ethics.</li><li>Knowledge of the metallurgy/steel sector would be a plus.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>GENERAL MISSION</strong></p><br><br><p>The Finance and Management Control Officer's mission is to contribute to the financial performance of the institution by ensuring the reliability of accounting and financial data, in compliance with current standards and regulations, while optimizing processes and providing analytical support for decision-making.</p><br><br><p><strong>MAIN MISSIONS</strong></p><br><br><p>• Ensure the transcription, verification, and processing of all accounting and financial operations of the CFMDV and verify their consistency with supporting documents;<br>• Monitor treasury movements daily, anticipate needs, and optimize cash management;<br>• Prepare payments (checks, bank transfers, cash payments...);<br>• Establish, monitor, and reconcile bank statements;<br>• Ensure periodic financial reporting;<br>• Participate in budget preparation;<br>• Ensure compliance with budget management procedures;<br>• Contribute to the implementation of management control tools and processes;<br>• Set up and maintain management accounting;<br>• Prepare and monitor dashboards and key KPIs periodically;<br>• Participate in year-end closing procedures;<br>• Prepare regulatory tax declarations and ensure compliance with current obligations;<br>• Collaborate with internal and external auditors for accounting and financial verifications, and ensure compliance with accounting and tax standards;<br>• Monitor developments in accounting and tax regulations;<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><strong>PROFILE</strong></p><br><br><p>• Diploma of at least a Bachelor's degree (Bac+3), specializing in accounting, finance, or a related field;<br>• Previous professional experience in accounting of more than 3 years;<br>• Mastery of accounting standards;<br>• Mastery of SAP software;<br>• Strong analytical skills.<br>&nbsp;</p><br><br><p><strong>SKILLS</strong></p><br><br><p>• Accounting Management;<br>• Preparation of Financial Statements;<br>• Management of Accounts Receivable and Payable;<br>• Tax Declarations;<br>• Financial Analysis;<br>• Treasury Management;<br>• Management Accounting;<br>• Mastery of Accounting Procedures.</p><br><br><p><strong>PERSONAL ATTRIBUTES</strong></p><br><br><p>• Rigor and Precision;<br>• Confidentiality;<br>• Analytical Mindset;<br>• Organization;<br>• Autonomy.<br>&nbsp;<br></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Finalité de la fonction:</strong></p><br><p>Assurer le pilotage opérationnel et accompagner les managers d’une unité managériale pour répondre aux objectifs fixés par la maison-mère et ASM.</p><br><p><span><strong> Activités Principales:</strong></span></p><br><p><strong>&nbsp;Management d’équipe : </strong></p><br><ul><li>&nbsp;Fixe les objectifs des managers à travers des entretiens formalisés</li><li>Evalue les performances des managers (techniques, commerciales, qualitatives, comportementales)</li><li>Contrôle l’adhérence au planning des managers</li><li>Analyse avec les managers les performances individuelles des collaborateurs de son UM (techniques, commerciales, qualitatives, comportementales) et contrôle la mise en place des plans d’actions d’amélioration</li><li>Selon les périmètres, définit les niveaux de délégation et pouvoirs</li></ul><p><strong>&nbsp;Pilotage d’activité :&nbsp;</strong></p><br><ul><li>Traduit les objectifs de l’unité managériale en programmes d’actions détaillés</li><li>Accompagne les managers dans la définition de la stratégie et du planning de traitement des activités&nbsp;</li><li>Définit et met en œuvre l’organisation de travail de l’unité managériale et les responsabilités des managers&nbsp;</li><li>Gère selon les périmètres la capacité de production de l’UM et identifie les risques de rupture de charge de l’équipe</li><li>Pilote les KPI de l’UM et s’assure de leur appropriation à tous les niveaux de son UM&nbsp;</li></ul><p><strong>Interface avec le support aux opérations :</strong></p><br><ul><li>Selon les périmètres, propose des évolutions organisationnelles pour son UM au responsable opérationnel (et au directeur de filière sur certains périmètres) et les met en œuvre avec l’hypervision</li><li>Anime des points de coordination avec les équipes métier, qualité et hypervision (congé, planning des contrôles…)</li><li>Alerte l’hypervision en cas d’anomalies&nbsp;</li></ul><p><strong>&nbsp;Reporting et relations avec les maisons-mères : </strong></p><br><ul><li>Constitue le relais d’information ascendante et descendante avec sa hiérarchie et la direction générale ASM</li><li>Remonte à sa hiérarchie un reporting d’activité et les points d’avancement des plans d’actions&nbsp;</li><li>Participe à certains comités opérationnels avec les maisons-mères (atteinte des effectifs, déploiement des outils)&nbsp;</li></ul><p><strong>&nbsp;Gestion des chantiers transverses :&nbsp;</strong></p><br><ul><li>Est force de proposition pour identifier des pistes d’amélioration (processus métier, argumentaire, formation)</li><li>Participe à des chantiers organisationnels internes (projets d’amélioration continue)</li><li>Représente son périmètre dans divers comités et/ou événements</li><li>Selon les périmètres, coanime en tant que formateur occasionnel des formations&nbsp;</li></ul><p><strong>Compétences techniques/fonctionnelles:</strong></p><br><ul><li>Connaissance du domaine des assurances</li><li>Connaissance de la gestion d’un centre de relation client</li><li>Connaissance des outils de bureautique</li></ul><p><strong>Compétences transversales:</strong></p><br><ul><li>Orientation client</li><li>Capacité d'influence / communication</li><li>Courage et intégrité</li><li>Esprit d’équipe</li></ul><span><strong>Profil recherché :</strong></span><p><span>De formation supérieure de&nbsp;<strong>Bac + 4/ 5</strong>&nbsp;avec une&nbsp;<strong>spécialisation en Management</strong>, <strong>vous avez 4 ans d’expérience dans un poste similaire ( chef de plateau ,Responsable d'activité.</strong>..) :</span></p><br><ul><li>Maîtrisez les fondamentaux de management et de l'encadrement de grandes équipes,</li><li>Posséder une expérience dans un poste similaire (Chef de projet, Responsable Opérationnel d'activité, Chef de plateau...) en centre de relation client de <strong>minimum</strong> 4 ans.</li><li>Avez une capacité à avoir une vision de l'ensemble des enjeux de la direction et y faire adhérer vos équipes,</li><li>Avez une capacité à agir dans un environnement complexe et à coordonner des actions stratégiques,</li><li>Êtes autonome et pragmatique,</li><li>Avez l’esprit du détail, d’analyse, de synthèse et d’anticipation,</li><li>Avez un sens des responsabilités aigu et un esprit d’équipe,</li><li>Avez une excellente faculté d’écoute et de communication,</li><li>Maîtrisez parfaitement la langue française.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Finalité de la fonction:</strong></p><br><p>Assurer le pilotage opérationnel et accompagner les managers d’une unité managériale pour répondre aux objectifs fixés par la maison-mère et ASM.</p><br><p><span><strong> Activités Principales:</strong></span></p><br><p><strong>&nbsp;Management d’équipe : </strong></p><br><ul><li>&nbsp;Fixe les objectifs des managers à travers des entretiens formalisés</li><li>Evalue les performances des managers (techniques, commerciales, qualitatives, comportementales)</li><li>Contrôle l’adhérence au planning des managers</li><li>Analyse avec les managers les performances individuelles des collaborateurs de son UM (techniques, commerciales, qualitatives, comportementales) et contrôle la mise en place des plans d’actions d’amélioration</li><li>Selon les périmètres, définit les niveaux de délégation et pouvoirs</li></ul><p><strong>&nbsp;Pilotage d’activité :&nbsp;</strong></p><br><ul><li>Traduit les objectifs de l’unité managériale en programmes d’actions détaillés</li><li>Accompagne les managers dans la définition de la stratégie et du planning de traitement des activités&nbsp;</li><li>Définit et met en œuvre l’organisation de travail de l’unité managériale et les responsabilités des managers&nbsp;</li><li>Gère selon les périmètres la capacité de production de l’UM et identifie les risques de rupture de charge de l’équipe</li><li>Pilote les KPI de l’UM et s’assure de leur appropriation à tous les niveaux de son UM&nbsp;</li></ul><p><strong>Interface avec le support aux opérations :</strong></p><br><ul><li>Selon les périmètres, propose des évolutions organisationnelles pour son UM au responsable opérationnel (et au directeur de filière sur certains périmètres) et les met en œuvre avec l’hypervision</li><li>Anime des points de coordination avec les équipes métier, qualité et hypervision (congé, planning des contrôles…)</li><li>Alerte l’hypervision en cas d’anomalies&nbsp;</li></ul><p><strong>&nbsp;Reporting et relations avec les maisons-mères : </strong></p><br><ul><li>Constitue le relais d’information ascendante et descendante avec sa hiérarchie et la direction générale ASM</li><li>Remonte à sa hiérarchie un reporting d’activité et les points d’avancement des plans d’actions&nbsp;</li><li>Participe à certains comités opérationnels avec les maisons-mères (atteinte des effectifs, déploiement des outils)&nbsp;</li></ul><p><strong>&nbsp;Gestion des chantiers transverses :&nbsp;</strong></p><br><ul><li>Est force de proposition pour identifier des pistes d’amélioration (processus métier, argumentaire, formation)</li><li>Participe à des chantiers organisationnels internes (projets d’amélioration continue)</li><li>Représente son périmètre dans divers comités et/ou événements</li><li>Selon les périmètres, coanime en tant que formateur occasionnel des formations&nbsp;</li></ul><p><strong>Compétences techniques/fonctionnelles:</strong></p><br><ul><li>Connaissance du domaine des assurances</li><li>Connaissance de la gestion d’un centre de relation client</li><li>Connaissance des outils de bureautique</li></ul><p><strong>Compétences transversales:</strong></p><br><ul><li>Orientation client</li><li>Capacité d'influence / communication</li><li>Courage et intégrité</li><li>Esprit d’équipe</li></ul><span><strong>Profil recherché :</strong></span><p><span>De formation supérieure de&nbsp;<strong>Bac + 4/ 5</strong>&nbsp;avec une&nbsp;<strong>spécialisation en Management</strong>, <strong>vous avez 4 ans d’expérience dans un poste similaire ( chef de plateau ,Responsable d'activité.</strong>..) :</span></p><br><ul><li>Maîtrisez les fondamentaux de management et de l'encadrement de grandes équipes,</li><li>Posséder une expérience dans un poste similaire (Chef de projet, Responsable Opérationnel d'activité, Chef de plateau...) en centre de relation client de <strong>minimum</strong> 4 ans.</li><li>Avez une capacité à avoir une vision de l'ensemble des enjeux de la direction et y faire adhérer vos équipes,</li><li>Avez une capacité à agir dans un environnement complexe et à coordonner des actions stratégiques,</li><li>Êtes autonome et pragmatique,</li><li>Avez l’esprit du détail, d’analyse, de synthèse et d’anticipation,</li><li>Avez un sens des responsabilités aigu et un esprit d’équipe,</li><li>Avez une excellente faculté d’écoute et de communication,</li><li>Maîtrisez parfaitement la langue française.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>AXA&nbsp;ASSURANCE&nbsp;MAROC</strong>&nbsp;recrute&nbsp;pour&nbsp;le&nbsp;compte&nbsp;de&nbsp;sa&nbsp;<strong>Direction Développement, Réseaux &amp; Marché Particuliers </strong>un/une&nbsp;<strong>PMO</strong>&nbsp;:</span></p><br><p><span><strong><u>Mission&nbsp;du&nbsp;poste&nbsp;:&nbsp;</u></strong></span></p><br><p><span>Rattaché à la Direction Développement Commercial et Animation Réseaux, le PMO accompagne le pilotage de l’activité et des initiatives stratégiques, des projets de transformation et du portefeuille de projets de la Direction.&nbsp;</span><br><span>Il aide à la prise de décision en réalisant des analyses, des études d'opportunité et des business cases, tout en assurant le suivi de la performance des actions engagées.</span></p><br><p><span><strong><u>Activités&nbsp;du&nbsp;poste&nbsp;:</u></strong></span></p><br><p><span>&nbsp;<strong>Transformation et gestion de projets</strong></span><br><span>• &nbsp; &nbsp;Piloter ou coordonner les projets internes et transverses pour la Direction ;</span><br><span>• &nbsp; &nbsp;Structurer les projets, définir les feuilles de route et suivre leur exécution ;</span><br><span>• &nbsp; &nbsp;Assurer le suivi de l’avancement, des risques, des dépendances et des arbitrages nécessaires ;</span><br><span>• &nbsp; &nbsp;Coordonner les différentes parties prenantes internes et externes ;</span><br><span>• &nbsp; &nbsp;Animer les instances de gouvernance et les comités de pilotage ;</span><br><span>• &nbsp; &nbsp;Assurer le suivi budgétaire des projets et le respect des objectifs qualité, coûts et délais ;</span><br><span>• &nbsp; &nbsp;Accompagner les actions de conduite du changement et de communication associée aux projets.</span></p><br><p><br><span><strong>Pilotage stratégique et aide à la décision</strong></span><br><span>• &nbsp; &nbsp;Réaliser des analyses, études d’opportunités et diagnostics ;</span><br><span>• &nbsp; &nbsp;Construire des business cases et évaluer les impacts financiers, commerciaux et opérationnels des initiatives envisagées ;</span><br><span>• &nbsp; &nbsp;Préparer les supports de décision destinés aux Comités ;</span><br><span>• &nbsp; &nbsp;Identifier les leviers de croissance, d’amélioration de la performance commerciale et d’optimisation des processus ;</span><br><span>• &nbsp; &nbsp;Assurer le suivi des indicateurs stratégiques de la Direction et proposer des plans d’actions correctifs lorsque nécessaire.</span></p><br><p><br><span><strong>Excellence opérationnelle</strong></span><br><span>• &nbsp; &nbsp;Développer et mettre en œuvre des outils de pilotage, tableaux de bord et reportings de performance ;</span><br><span>• &nbsp; &nbsp;Formaliser les processus, référentiels et les bonnes pratiques ;</span><br><span>• &nbsp; &nbsp;Contribuer à l'amélioration continue de l'organisation et des modes de fonctionnement ;&nbsp;</span><br><span>• &nbsp; &nbsp;Veiller à la bonne appropriation des dispositifs mis en place par les équipes concernées ;</span><br><span>• &nbsp; &nbsp;Assurer la préparation et la conduite de l’ensemble des réunions de la direction ainsi que le suivi des décisions ;</span><br><span>• &nbsp; &nbsp;Formaliser les reportings et els rapports d’activité.</span></p><br><p><span>&nbsp;<strong><u>Compétences&nbsp;requises:</u></strong></span></p><br><p><span><u>Compétences&nbsp;techniques&nbsp;:</u></span></p><br><p><span>• &nbsp; &nbsp;Excellentes capacités d’analyse quantitative et qualitative ;</span><br><span>• &nbsp; &nbsp;Solide maîtrise des techniques de résolution de problèmes et de structuration de recommandations ;</span><br><span>• &nbsp; &nbsp;Expérience dans l’élaboration de business cases et d’analyses financières ;</span><br><span>• &nbsp; &nbsp;Maîtrise des outils de gestion de projet et de pilotage de portefeuille ;</span><br><span>• &nbsp; &nbsp;Excellente maîtrise des outils d’analyse de données (Excel, BI…) et de présentations (PowerPoint, Thinkcell…) ;</span><br><span>• &nbsp; &nbsp;Capacité à produire des livrables exécutifs.</span></p><br><p><span>&nbsp;<u>Compétences&nbsp;transversales :</u></span></p><br><p><span>• &nbsp; &nbsp;Forte capacité de synthèse et de structuration ;</span><br><span>• &nbsp; &nbsp;Esprit stratégique et orientation résultats ;</span><br><span>• &nbsp; &nbsp;Leadership et capacité à influencer sans lien hiérarchique ;</span><br><span>• &nbsp; &nbsp;Excellentes qualités de communication écrite et orale ;</span><br><span>• &nbsp; &nbsp;Autonomie, rigueur et sens de l’initiative ;</span><br><span>• &nbsp; &nbsp;Forte capacité d’adaptation et de gestion des priorités ;</span><br><span>• &nbsp; &nbsp;Capacité à évoluer dans des environnements complexes et exigeants ;</span><br><span>• &nbsp; &nbsp;Orientation Client et satisfaction Client.</span></p><br><p><span>&nbsp;<strong><u>Profil&nbsp;recherché&nbsp;:</u></strong></span></p><br><p><span>• &nbsp; &nbsp;Formation supérieure Bac+5 (Grande École d’Ingénieurs, de Commerce ou Université de premier plan) ;&nbsp;</span><br><span>• &nbsp; &nbsp;Expérience de 5 à 10 ans en cabinet de conseil en stratégie ou en transformation, ou dans une fonction de PMO stratégique, transformation ou développement ;&nbsp;</span><br><span>• &nbsp; &nbsp;Une expérience dans les secteurs des services financiers, de l’assurance ou de la distribution constitue un atout ;</span><br><span>• &nbsp; &nbsp;Excellente maîtrise du français et de l’anglais.&nbsp;</span></p><br><p><span>Si&nbsp;le&nbsp;descriptif&nbsp;correspond&nbsp;à&nbsp;votre&nbsp;profil&nbsp;et&nbsp;motivations&nbsp;professionnelles,&nbsp;merci&nbsp;de&nbsp;nous&nbsp;faire&nbsp;parvenir&nbsp;vos&nbsp;CV.</span></p><br><p><span><strong>Pourquoi&nbsp;rejoindre&nbsp;AXA&nbsp;Assurance&nbsp;Maroc&nbsp;?</strong></span></p><br><ul><li><span>AXA&nbsp;est&nbsp;un&nbsp;des&nbsp;leaders&nbsp;de&nbsp;l’assurance&nbsp;et&nbsp;de&nbsp;la&nbsp;gestion&nbsp;d’actifs&nbsp;à&nbsp;travers&nbsp;le&nbsp;monde.</span></li><li><span>Nous&nbsp;aidons&nbsp;nos&nbsp;108&nbsp;millions&nbsp;de&nbsp;clients&nbsp;à&nbsp;traverser&nbsp;les&nbsp;petites&nbsp;et&nbsp;grandes&nbsp;difficultés&nbsp;de&nbsp;la&nbsp;vie.</span></li><li><span>Accéder&nbsp;à&nbsp;des&nbsp;opportunités&nbsp;de&nbsp;développement&nbsp;professionnel&nbsp;et&nbsp;de&nbsp;formation&nbsp;continue&nbsp;pour&nbsp;favoriser&nbsp;votre&nbsp;croissance&nbsp;au&nbsp;sein&nbsp;de&nbsp;notre&nbsp;entreprise&nbsp;et&nbsp;enrichir&nbsp;votre&nbsp;panel&nbsp;de&nbsp;compétences.</span></li><li><span>Evoluer&nbsp;dans&nbsp;une&nbsp;culture&nbsp;d'entreprise&nbsp;basée&nbsp;sur&nbsp;l’agilité,&nbsp;la&nbsp;performance&nbsp;individuelle&nbsp;et&nbsp;collective,&nbsp;la&nbsp;collaboration&nbsp;et&nbsp;l'éthique.</span></li><li><span>Être&nbsp;collaborateur&nbsp;AXA&nbsp;Assurance&nbsp;Maroc,&nbsp;c’est&nbsp;rejoindre&nbsp;un&nbsp;environnement&nbsp;de&nbsp;travail&nbsp;inclusif&nbsp;et&nbsp;diversifié,&nbsp;où&nbsp;chaque&nbsp;individu&nbsp;est&nbsp;valorisé&nbsp;et&nbsp;a&nbsp;la&nbsp;possibilité&nbsp;de&nbsp;s'épanouir.</span></li><li><span>Tous&nbsp;nos&nbsp;emplois&nbsp;sont&nbsp;ouverts&nbsp;aux&nbsp;personnes&nbsp;en&nbsp;situation&nbsp;d’handicap.</span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p><strong>Position Summary</strong></p><br><p>The Senior Administrative Assistant provides comprehensive support to the Vice President of Neuroscience Discovery Research and the Cambridge Research Center (CRC) Site Leader. This role requires a proactive, organized, and professional individual who can manage multiple priorities with discretion and efficiency while helping foster a positive and engaging culture. This position is based on site in our Cambridge Massachusetts location.</p><br><p><strong>Key Responsibilities include, but are not limited to, the following:</strong></p><br><ul><li>Responsible for all administrative functions for <strong>Discovery Research Neuroscience and our Cambridge Research Center</strong> such as:<ul><li>Calendar management, proactively solving conflicts.</li><li>Handling Teams/Zoom and general Telepresence setups and acting as liaison for remote access issues.</li><li>Scheduling travel and processing expense reports.</li><li>Managing correspondence and scheduling couriers as well as preparing FedEx labels and managing shipments.</li><li>Ordering office supplies.</li><li>Processing invoices.</li><li>Meeting/event planning and catering.</li><li>Creating or modifying business documents.</li><li>Preparing presentations from source materials.</li><li>Preparing binders and other large copy requests.</li><li>Requesting publications/articles.</li><li>Onboarding various contracted vendors; and</li></ul></li><li>May provide back-up administrative support to other team staff, as needed.</li><li>Responsible for compliance with applicable Corporate and Divisional policies and procedures. Follows purchasing and requisition procedures, Corporate Security and Privacy Rules, Corporate Branding Guidelines, and Copy Center procedures (if applicable).</li><li>Interact with high-level executives and handles confidential or business-sensitive information.</li><li>May include some support for tracking budget expenditures.</li><li>Coordinates and maintains departmental files, as assigned, in compliance with corporate and government regulations.</li><li>Uses and understands Microsoft Office Suite and other business-specific software, including the Corporate Travel and Expense website and employee performance management systems (as applicable).</li><li>Coordinates new employee office set-ups and onboarding.</li><li>May train/coordinate work for new administrative assistants.</li><li>Operates with general instruction and some supervision.</li><li>Safeguard’s AbbVie confidential information.</li><li>Limited travel may be required.</li></ul><p><strong>Leadership and Interpersonal Skills:</strong></p><br><ul><li>Fully understands assigned tasks and any associated expectations.</li><li>Asks for clarification, as needed.</li><li>Understands deadlines and deliverables; communicates obstacles that prevent completion of deadlines; provides status updates prior to deadlines.</li><li>Demonstrates strong problem-solving skills.</li><li>Accountable and responsible for actions/mistakes.</li><li>Challenges the team to always do better.</li><li>Prioritizes own work, balancing multiple requests for assistance.</li><li>Establishes good working relationships with client areas.</li><li>Builds rapport and trust with others; possesses good listening skills.</li></ul><br>Qualifications<br><br><ul><li>Bachelor of Science degree preferred.&nbsp;</li><li>Some leadership or supervisory experience desired.</li><li>Experience working in pharmaceutical company or CRO strongly preferred.</li><li>7+ years of previous administrative experience supporting executives.</li><li>Must have intermediate-to-advanced knowledge of Microsoft Office Suite, Concur, SharePoint, Visio or OrgPlus and understanding of business processes and requirements.</li><li>“Make it happen” spirit and attitude as well as persistence.</li><li>Learns fast, grasps the “essence,” and can change course quickly, where needed.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this roleat the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on manyfactors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may ultimately pay more or less than the posted range. This range may be modified in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs. ​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount isearned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that areallocable to a particular employee remains in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolutediscretion, consistent with&nbsp;applicable law.&nbsp;​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Mission</strong></p><br><br><p>Ensure the monitoring of the execution and compliance of the contractual obligations of SRM Dakhla Oued Dahab with the Territory Management Group (GCT) and the supervisory authorities, while leading the review and evolution of the Management Contract.</p><br><br><p><strong>Main Responsibilities</strong></p><br><br><ul><li>Supervise the implementation of SRM's contractual obligations towards the GCT and ensure the transmission of periodic reports, statements, and documents to the competent authorities.</li><li>Monitor contractual risks, propose appropriate corrective measures, and lead the five-year review work and the preparation of amendments to the Management Contract.</li><li>Approve documents submitted to the General Management and, at the end of each fiscal year, prepare the general report on the execution of the Management Contract.</li><li>Coordinate the various departments involved to ensure compliance with contractual deadlines and maintain continuous legal and regulatory monitoring.</li></ul> <br> <br> Required profile : <p><strong>Profile Sought</strong></p><br><br><p><u>Education:</u> Master's degree (Bac+5) with a double degree in Law and Finance, or Law and Management, or an equivalent state-recognized diploma.</p><br><br><p><u>Experience</u>: Minimum 8 years of experience gained within a public company responsible for managing a public service, a public establishment, or the Ministry of Economy and Finance.</p><br><br><p><strong>Required Skills</strong></p><br><br><p><u>Technical Skills</u></p><br><br><ul><li>Excellent mastery of contract law and public procurement law.</li><li>Good knowledge of the legal framework for public services and delegated management in Morocco.</li><li>Proficiency in contract monitoring, risk analysis, and strategic report writing.</li><li>Good analytical, synthesis, and writing skills.</li></ul><p><u>Personal Qualities</u></p><br><br><ul><li>Rigor and organizational skills.</li><li>Discretion and sense of responsibility.</li><li>Analytical and problem-solving skills.</li><li>Ability to coordinate multiple stakeholders and work cross-functionally.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>We are looking for an "Administrative Aspects Controller" profile with good knowledge of regulations regarding delegated management law, SRMs, Moroccan labor law, and public procurement decrees. Also, a good understanding of administrative procedures.</p><br><br><p>Main Missions:</p><br><br><p>- Analyze and examine data related to human resources aspects of SRM-CS<br>- Check compliance with social contractual obligations while using appropriate control tools<br>- Launch and monitor external audits (HR, General Management, and IT) and write reports on conducted audits<br>- Participate in tender committees for general resources and IT aspects<br>- Control the reliability, integrity, and security of received data<br>- Prepare periodic reports.&nbsp;</p><br><br><ul><li><strong>Experience in the distribution sector is a significant asset</strong></li></ul> <br> <br> Required profile : <p><strong>Required Education and Skills:</strong></p><br><br><ul><li>State-recognized Master's degree (Bac+5) or equivalent in Management Control/HRM/Management/Commerce / technical specialty or similar.</li><li>Professional experience of 5 to 15 years;</li><li>Proficiency in advanced management tools (CRM, business ERP),</li><li>Ability to analyze technical reports and customer indicator dashboards,</li><li>Knowledge of service quality standards.</li></ul><p><br><strong>Desired Personality Traits:</strong></p><br><br><ul><li>Organizational skills and Thoroughness.</li><li>Integrity and Availability.</li><li>Analytical skills and Autonomy</li><li>Teamwork skills.</li><li>Excellent written and oral communication skills.&nbsp;</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Sales and payment monitoring<br>• Prepare reservation files and keep customer files up to date.<br>• Enter sales in Sage and maintain the status of lots (available, reserved, sold).<br>• Prepare payment schedules and record received payments.<br>• Monitor overdue payments, contact customers, and send a periodic payment status report to Management.<br>Notary follow-up<br>• Prepare and send complete files to the notary's office.<br>• Monitor the progress of each file and request missing documents.<br>• Maintain a dashboard of ongoing files and alert in case of blocking.<br>Filing and archiving<br>• Organize physical and digital filing by project, lot, and customer.<br>• Digitize and archive contractual documents; ensure their immediate availability.<br>General administration<br>• Telephone and in-person reception, mail, document drafting.<br>• Forward documents to the accountant and handle the company's daily administrative tasks.<br>&nbsp;</p><br><br> <br> Required profile : <p>• Minimum Bac+2 (2-year higher education degree) in management, accounting, or administration, with at least 3 years of experience in a similar role.<br>• Experience in real estate, land development, or notary's office: a decisive advantage.<br>• Proficiency in Sage Commercial Management and Excel: confirmed mastery (eliminatory criteria).<br>• Fluent French (written and spoken); colloquial Arabic essential for customer relations.<br>• Rigor, organization, autonomy, confidence in making follow-up calls, and absolute discretion.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>As part of the <strong>Engineering Master BOM (EMB)</strong> project, we are looking for a <strong>PMO (Project Management Officer)</strong> to support the steering and coordination of project activities.</p><br><br><br><ul><li>Lead the overall project monitoring (progress, costs, schedule, and risks).</li><li>Maintain the roadmap and integrated schedules.</li><li>Identify, monitor, and escalate risks, issues, and dependencies.</li><li>Prepare and facilitate the various EMB and REPO project meetings and rituals.</li><li>Coordinate project teams and facilitate arbitration.</li><li>Define and apply the project management methods, standards, and processes of the program.</li><li>Support decision-making and activity prioritization.</li><li>Ensure monitoring of resource capacity.</li><li>Contribute to change management, adoption, and deployment activities when necessary.</li></ul> <br> Required profile : <p><strong>Essential technical skills:</strong></p><br><br><ul><li>Project leadership / PMO.</li><li>Planning and milestone management.</li><li>Risk, cost, and deadline management.</li><li>Coordination of multiple stakeholders.</li><li>Facilitation of committees and steering meetings.</li></ul><p><strong>Appreciated technical skills:</strong></p><br><br><ul><li>Knowledge of BOM (Bill of Materials) environments.</li><li>Experience in the automotive sector.</li></ul><p><strong>Soft skills:</strong></p><br><br><ul><li>Excellent organizational skills.</li><li>Leadership and coordination skills.</li><li>Analytical and synthesis skills.</li><li>Good communication skills.</li><li>Ability to propose solutions.</li><li>Ability to work with multidisciplinary teams.</li></ul><p><strong>Languages:</strong></p><br><br><ul><li>French: C1.</li><li>English: B2.</li></ul><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the IT Department, the main tasks of a Change Management Officer are:<br>- Collect all user feedback (by email or via the GLPI tool) into tracking files for each interface or module ;<br>- Ensure the regular updating, reliability, and traceability of these tracking files ;<br>- Identify users facing difficulties and offer targeted support adapted to their needs ;<br>- Detect recurring misunderstandings and functional blocks to analyze their causes ;<br>- Suggest corrective actions and ways to improve interfaces in line with business needs ;<br>- Write regular summary reports on user feedback, identified malfunctions, and suggested improvements during change periods ;<br>- Collaborate closely with development teams and IT stakeholders to monitor, qualify, and prioritize feedback ;<br>- Ensure that user documentation (user guides, educational materials, and tutorial videos) is available, updated, and distributed after each IT system evolution or change.<br>&nbsp;</p><br><br> <br> Required profile : <p>- Hold a minimum Bac+3 degree in IT ;<br>- Have at least one year of professional experience in a similar role.<br>&nbsp;</p><br><br> <br><br> </div>