وظائف مطاعم في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a dynamic brand in the <strong>Hospitality / Restaurant</strong> sector as a <strong>Community Manager</strong>, in the heart of the vibrant city of <strong>Casablanca</strong>. If you aspire to shape and boost the online presence of a recognized brand, this opportunity is for you. Your main mission will be to captivate our audience, engage our digital communities, and strengthen our brand image through innovative communication strategies.</p><br><br><p>The main goal is to develop and increase our online recognition, by actively engaging our community and transforming digital interactions into positive and memorable experiences. It will be about being the voice of our establishment, ensuring coherent and impactful communication that reflects our values and excellence.</p><br><br><p>Your responsibilities will include defining and implementing the social media strategy, creating engaging and relevant content (texts, visuals, videos), daily management of different platforms (Facebook, Instagram, Twitter, LinkedIn, etc.), managing interactions with followers, competitive and industry monitoring, as well as tracking and analyzing performance through key indicators. You will also collaborate with the marketing and communication teams to align actions and ensure a consistent brand presence.</p><br><br> <br> <br> Required profile : <p>A <strong>Bac +4</strong> (Master's degree level) education is required, ideally in <strong>Communication, Advertising, Public Relations, or Marketing</strong>. A solid understanding of digital marketing challenges and an affinity for the Hospitality/Restaurant industry would be a major asset.</p><br><br><p>We are looking for someone with <strong>3 to 5 years of experience,</strong> ideally in the retail sector. Successful experience in managing online communities and creating digital campaigns will be particularly appreciated.</p><br><br><ul><li>Mastery of social media platforms and their management tools.</li><li>Excellent writing skills and impeccable spelling.</li><li>Creativity and aesthetic sense for visual content design.</li><li>Ability to analyze data and draw relevant conclusions.</li><li>Interpersonal skills and customer service orientation.</li><li>Proactivity, autonomy, and rigor in project management.</li><li>Good knowledge of the Hospitality / Restaurant sector.</li></ul><p>If you are passionate about building connections and the art of telling digital stories, and you want to leave your mark in a stimulating environment, this opportunity is for you. Apply now by clicking the button "Send my CV to the recruiter".</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>We partner with many business actors and stakeholders, which opens career opportunities in many areas, directly or indirectly linked to the properties' activity.</p><br><br>Description du poste<br><br><p><strong>Missions Principales:&nbsp;</strong></p><br><ul><li>Participer à la mise en place et à la préparation des ingrédients nécessaires au service.</li><li>Réaliser les préparations culinaires de base conformément aux fiches techniques, recettes et standards.</li><li>Assister le Chef de Partie et le Demi-Chef de Partie dans la préparation, le dressage et l’envoi des plats.</li><li>Veiller à la qualité, à la présentation et à la régularité des préparations servies.</li><li>Respecter les procédures de stockage, de conservation et de rotation des produits.</li><li>Contrôler la fraîcheur et la qualité des matières premières utilisées et signaler toute anomalie à sa hiérarchie.</li><li>Participer à la réception, au rangement et à la bonne conservation des marchandises.</li><li>Maintenir son poste de travail, les équipements et les ustensiles propres, organisés et opérationnels.</li><li>Respecter strictement les normes HACCP, les règles d’hygiène, de sécurité alimentaire et de sécurité au travail.</li><li>Contribuer à la réduction du gaspillage alimentaire et à la bonne gestion des matières premières.</li><li>Participer au nettoyage et à la remise en état du poste avant, pendant et après chaque service.</li><li>Collaborer efficacement avec l’ensemble de la brigade afin d’assurer un service fluide, rapide et de qualité.</li><li>Faire preuve de flexibilité et pouvoir être affecté(e) aux différentes sections de la cuisine selon les besoins opérationnels.</li><li>Signaler immédiatement à sa hiérarchie tout dysfonctionnement concernant les équipements, les produits ou les conditions de travail.</li><li>Effectuer toute autre tâche raisonnable confiée par le Chef de Partie, le Sous-Chef ou le Chef de Cuisine dans le cadre de ses fonctions.</li></ul><br>Qualifications<br><br><ul><li>Formation en <strong>cuisine, restauration ou hôtellerie</strong> souhaitée.</li><li>Une première expérience en cuisine professionnelle ou en hôtellerie constitue un atout.</li><li>Connaissance des règles d’hygiène et de sécurité alimentaire.</li><li>Sens de l’organisation, rigueur et souci du détail.</li><li>Rapidité d’exécution et capacité à travailler sous pression.</li><li>Esprit d’équipe et bonne communication.</li><li>Ponctualité, discipline et présentation professionnelle.</li><li>Motivation, envie d’apprendre et volonté d’évoluer au sein d’une brigade.</li></ul><br>Informations supplémentaires<br><br><p>Sofitel Royal Bay Resort Agadir</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor,&nbsp;dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.<br>Ayez l’opportunité de devenir un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Relevant du Chef Concierge, les responsabilités et les fonctions essentielles du poste comprennent, sans s’y limiter :&nbsp;</p><br><ul><li>Proposer en permanence un service professionnel, avenant et attachant</li><li>Aider les clients en ce qui concerne leur courrier, leurs messages et toutes leurs demandes de renseignements</li><li>Aider les clients relativement aux projets qu’ils souhaitent réaliser durant leur séjour</li><li>Informer les clients en ce qui concerne les installations de l’hôtel de manière efficace et utile</li><li>Respecter les politiques, les procédures et les normes de service du département</li><li>Respecter toutes les politiques de sécurité</li><li>Autres tâches, telles qu’assignées</li></ul><br>Qualifications<br><br><ul><li>Expérience antérieure en service à la clientèle un atout</li><li>Présentation professionnelle requise</li><li>Excellentes aptitudes en matière de service et aptitudes supérieures pour les communications, orales et écrites</li><li>Connaissance des applications Microsoft Windows</li><li>Excellentes compétences interpersonnelles et&nbsp; compétences en&nbsp; résolution de problèmes</li><li>Particulièrement responsable et fiable</li></ul><br>Informations supplémentaires<br><br><ul><li><strong>À PROPOS DES HÔTELS FAIRMONT </strong><br>Chez Hôtels Fairmont, nous offrons à nos clients la meilleure expérience dans l’hôtellerie au sein de chacun de nos établissements. Nous savons que pour fournir les meilleurs services à nos clients, nous devons offrir ce qui se fait de mieux à nos employés. C’est pourquoi vous trouverez des opportunités professionnelles exceptionnelles en Amérique du Nord, dans les Caraïbes, en Europe, en Afrique, au Moyen-Orient et en Asie-Pacifique, ainsi que les meilleures possibilités de formation, d’évolution de carrière, de reconnaissance et de récompenses du secteur. Hôtels Fairmont réunit des hôtels légendaires, haut-lieux prestigieux, tels que The Savoy à Londres, The Plaza à New York et le Fairmont Peace Hotel à Shanghai. Nos équipes sont guidées par les valeurs de respect, d’intégrité, de travail d’équipe et d’autonomie ; nous respectons les normes d’éthique et de qualité les plus élevées et traitons tous les collègues avec équité et dignité. Leader sur le plan communautaire et environnemental, Fairmont est également réputée pour ses pratiques touristiques éco-responsables et son programme reconnu de Partenariat environnemental. Un avenir prometteur vous attend.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><br><br><p><b><span>ESSENTIAL FUNCTION</span><span>S</span></b></p><br><br><br><ul><li><p><span><span>Assigning rooms for all arrivals, with considerations of the estimated time of arrivals, personal guest preferences and stay history. Special focus on Elite guests and other VIP guests&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handling and managing “Queue” Rooms</span></span></p><br><br></li><li><p><span><span>Coordinating with Housekeeping to track readiness of rooms for check-in</span></span></p><br><br></li><li><p><span><span>Running daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy</span></span></p><br><br></li><li><p><span><span>Keeping track of changes on room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping</span></span></p><br><br></li><li><p><span><span>Working closely with Reservations department</span><span> to get the Arrival time&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assigning </span><span>Group arrivals</span><span> and updating the group resume.</span></span></p><br><br></li><li><p><span><span>Clearing departures </span><span>and </span><span>b</span><span>ack to back</span><span> rooms </span></span><br><span><span>Reviewing and preparing for early check-ins, express and late check-out requests from guests and providing guidance to teams based on occupancy and arrival patterns</span></span></p><br><br></li><li><p><span><span>Liaise with Housekeeping to prepare showrooms for sales &amp; marketing needs</span></span></p><br><br></li><li><p><span><span>Communicate with Finance Department for any pending account, Open Folio, PM and follow up with any pending payment.</span></span></p><br><br></li><li><p><span><span>Raising the manual requisition and </span><span>Birchstress</span><span> PO/REQ</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintains inventory of the department stationary at the end of the month for proper stock keeping and usage. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with FDM / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li><li><p><span><span>Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.</span></span></p><br><br></li><li><p><span><span>Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.</span></span></p><br><br></li><li><p><span><span>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift of both own and the Guest Relations Officer.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works harmoniously and professionally with co-workers and supervisors. </span></span></p><br><br></li><li><p><span><span>Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Makes confirmation for guest with regards to their booking</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Can answer guest calls and direct them appropriately in the absence of a Communications Operator. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Must be familiar with Four Seasons Hotels &amp; Resorts standard training manual and service culture. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with F</span><span>DM</span><span> / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li></ul><br><br><p><b><span>NON-ESSENTIAL FUNCTIONS</span></b></p><br><br><ul><li><p><span><span>All information should be in confidential.</span></span></p><br><br></li><li><p><span><span>Set up good relationship with all the department of the hotel, and keep smooth working&nbsp;</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Ensures high standards of personal presentation and grooming.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Exercises responsible </span><span>behavior</span><span> at all times and positively representing the hotel and Four Seasons.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, Executive Club and lobby coverage. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. Ensures the driveway are well maintained and properly manned at all times. </span></span></p><br><br></li><li><p><span><span>Carries out any other reasonable duties and responsibilities as assigned.</span></span></p><br><br></li></ul><br><br><p><b><span>KNOWLEDGE AND SKILLS</span><span>.</span></b></p><br><br><p><b><span>Education</span></b></p><br><br><ul><li><p><span><span>College graduate or Certificate in Hotel Management.</span></span></p><br><br></li></ul><br><br><p><b><span>Experience&nbsp;</span></b></p><br><br><ul><li><p><span><span>Minimum one year working experience in similar 5-star hotel OR minimum </span><span>two year</span><span> working experience as Front Desk Guest Relations Officer </span></span></p><br><br></li></ul><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br> <br> Job : <p>Imagine yourself in the heart of the hustle and bustle of <strong>Marrakech</strong>, in an exceptional establishment, a true Palace that redefines luxury. Our reputation in the <strong>Hotel / Restaurant</strong> sector is well-established, and we are looking for someone to embody excellence at our <strong>Palace &amp; Villas Reception</strong>.</p><br><br><p>This is a unique opportunity to join a passionate team and contribute to offering an unforgettable experience to a demanding clientele, in a setting where every detail matters.</p><br><br><p>The main goal is to ensure an exceptional customer experience from their arrival throughout their stay, by ensuring smooth and personalized reception management. You will be the first point of contact, the guarantor of an impeccable brand image, and the conductor of first impressions.</p><br><br><ul><li>Welcome and assist international clientele with professionalism and courtesy.</li><li>Manage reservations, check-ins, and check-outs efficiently.</li><li>Respond to guest requests and anticipate their needs to offer them a tailor-made stay.</li><li>Coordinate services with the various departments of the establishment (concierge, housekeeping, restaurant) to ensure a smooth experience.</li><li>Handle any complaints with diplomacy and professionalism.</li><li>Participate in the animation of the reception and customer loyalty.</li><li>Ensure administrative follow-up and maintain customer records.</li></ul> <br> <br> Required profile : <p>Ideally, your background has led you to obtain a <strong>Bac +3</strong> (equivalent to a Bachelor's degree), with a specialization in <strong>Hotel / Restaurant</strong> professions.</p><br><br><p>With <strong>3 to 5 years</strong> of experience, you have already proven yourself in prestigious establishments, ideally in similar roles. Knowledge of the palace and luxury villa sector would be a major asset.</p><br><br><ul><li>A strong sense of customer service and a <strong>neat appearance</strong> are essential.</li><li>An <strong>excellent command of languages</strong>, particularly French and English (spoken and written), is required. Knowledge of other languages will be a plus.</li><li>Your <strong>organization</strong>, reactivity, and ability to manage priorities will enable you to succeed in this role.</li><li><strong>High resistance to stress</strong> and the ability to find quick and appropriate solutions are essential.</li><li>Good interpersonal skills and the ability to work in a team are crucial.</li><li>Good knowledge of hotel reception IT tools is desirable.</li></ul><p>If you recognize yourself in this description and are excited by the idea of being part of an exceptional hotel adventure, do not wait to apply.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>We partner with many business actors and stakeholders, which opens career opportunities in many areas, directly or indirectly linked to the properties' activity.</p><br><br>Description du poste<br><br><p><strong>Main Responsibilities – Demi Chef de Rang</strong></p><br><ul><li>To provide courteous, professional, efficient and attentive service at all times, in accordance with the hotel’s F&amp;B standards and procedures.</li><li>To assist the Chef de Rang in ensuring the smooth operation of the assigned section and delivering a high-quality guest experience.</li><li>To perform opening and closing procedures for the respective outlet as assigned.</li><li>To have thorough knowledge of all food and beverage items on the menu and confidently recommend dishes, beverages and suitable combinations to guests.</li><li>To support upselling initiatives by suggesting appropriate menu items and alternatives.</li><li>To ensure that tables are properly set, maintained and cleared according to the hotel’s service standards.</li><li>To anticipate guests’ needs, handle enquiries courteously and establish positive relationships with guests.</li><li>To coordinate effectively with the kitchen, bar and other F&amp;B team members to ensure smooth and timely service.</li><li>To ensure that the outlet, service stations and surrounding areas are kept clean, organized and properly prepared at all times.</li><li>To monitor operating supplies and contribute to reducing spoilage, breakage and wastage.</li><li>To report guest complaints or operational issues to the Chef de Rang, Supervisor or Manager and ensure appropriate follow-up.</li><li>To assist in the training and guidance of Commis de Rang when required.</li><li>To participate in periodic inventories of operating equipment and supplies.</li><li>To undertake any reasonable tasks and secondary duties assigned by the Chef de Rang, Supervisor or Outlet Manager.</li><li>To remain flexible and, when required, rotate within different F&amp;B outlets or other areas of the hotel according to operational needs.</li></ul><br>Qualifications<br><br><p>The following knowledge, skills and abilities are required:</p><br><ul><li>Attention to detail, style and aesthetics of hotel is critical.</li><li>Outstanding verbal and written communications skills.</li><li>College Degree in Hospitality&nbsp;or similar field.</li><li>2 years experience in similar role.</li><li>Good proficiency in English, Arabic and French</li></ul><br>Informations supplémentaires<br><br><p>Sofitel Royal Bay Resort Agadir</p><br> </div>

<p>Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.</p><p>About the role We currently have an opportunity for a Restaurant Server/ Commis De Rang to join our new opening restaurant at the Four Seasons Hotel Casablanca, Morocco. The Busser position assists the Food Server in providing an expertly served dining experience conforming by clearing and resetting tables according to standards.</p><p>What you will do You will be responsible for ensuring exceptional service and attention to our guests. Responsibilities will include describing the selection of food and beverage menu items to our guests by offering interesting and vivid descriptions of each item s origin, taste and preparation methods. communicating guest orders including any special needs to requests to the kitchen. Coordinating food timings, anticipating guest needs, ascertaining satisfaction and offering suggestions. closing guest checks, being highly visible in the operation, and taking care of special requests with dedication to providing an attentive and distinctive experience for our guests.</p><p>What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.</p><p><strong>Desired Candidate Profile</strong></p><p>Four Seasons Casablanca is looking for a Commis de Rang who shares a passion for excellence and who infuses enthusiasm into everything he / she does. Work on a team built on mutual respect, collaboration, excellent service and passion.</p><p>Food service experience in luxury hotels and/or stand-alone restaurants or restaurant groups, You should have attention to detail, strong interpersonal and relationship building skills, the ability to multi-task with excellent organizational skills, be a team player and bring your personal touch and energy to our guest experiences. We are looking for a special individual who shares our passion for excellence and who delights in the magic of curating special experiences and memories for our guests. You must have fluency in Arabic , English and French</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company: Nestl Maroc SA</p> <p>Location: Casablanca</p> <p>Full-time</p> <p> <strong> </strong> </p> <p> <strong>POSITION SUMMARY</strong> </p> <p>The Assistant Manager, Sales role is to drive sales with the Food Services customers driven by laser sharp focus behind out of home channels( ( Hotels, Restaurant, Petrol Stations, Catering, Airlines and Workplace).This will be achieved by ensuring new customer acquisition augmented by strengthening the weighted basket size enabled through retaining the existing customer base. </p> <p> </p> <p> <strong>A DAY IN THE LIFE </strong> </p> <ul> <li>Constantly reviews the Foodservice industry to identify key areas of growth and opportunities for improvement.</li> <li>Identify and develop relations with key clients and decision makers within the Foodservices industry</li> <li>Responsible for organizing your own schedule, completing deadlines and making effective use of internal information and databases.</li> <li>Analyze the performance KPI s throughout the year and reacts accordingly to achieve the year-end target.</li> <li>Engage with the distributor sales team/ Key accounts to develop new business opportunities.</li> </ul> <p> <strong> </strong> </p> <p> <strong>WHAT WILL MAKE YOU SUCCESSFUL </strong> </p> <ul> <li>Bachelor Degree in Business or any other related field.</li> </ul> <ul> <li>From 2 to 4 years of experience in Sales, preferred in HORECA Industry </li> <li>Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions.</li> <li>Must have excellent communication skills (credible influencing &amp; persuasion)</li> <li>Very Good in Both French and English.</li> <li>Detail-oriented with a focus on accuracy and quality.</li> <li>Passion for delivering outstanding customer service</li> <li>Leads Hunting and farming ability</li> <li>Knowledge in Coffee and hot/ cold beverages is a plus</li> </ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels &amp; Resorts</strong></p><br><p>Rejoignez une équipe dynamique et faites partie d’un réseau de 90 établissements d’exception, avec 34 nouvelles ouvertures en cours, répartis dans 30 pays à travers le monde.<br>Nos établissements s’étendent des plages d’Hawaï aux parcs nationaux préservés du Canada, du cœur de Londres aux déserts des Émirats Arabes Unis.</p><br><p><strong>Fairmont Royal Palm Marrakech</strong></p><br><p>C‘est sur un domaine d’exception, au cœur d’une oliveraie centenaire dominé par l’Atlas que se trouve le Fairmont Royal Palm Marrakech. À seulement vingt minutes de la vibrante « Ville Rouge », sur la route d’Amizmiz, le Fairmont Royal Palm Marrakech propose le meilleur : 134 clés réparties en suites et villas, trois restaurants, un Spa d'une superficie de 3500 m2 ainsi qu’un centre sportif avec une piscine de 2000 m2, un golf de 18 trous et un club enfant unique.</p><br><br>Description du poste<br><br><p>Relevant du Chef Exécutif, les responsabilités et les fonctions essentielles du poste comprennent, sans s’y limiter :</p><br><ul><li>Proposer des services professionnels, cordiaux et prévenants aux clients tout en aidant les collègues</li><li>Veiller à l’homogénéité lors de la préparation de tous les plats, qu’ils soient destinés à la carte ou aux menus du buffet, et à ce qu’ils soient conformes aux recettes et aux standards de l’hôtel</li><li>Organiser les réunions préparatoires quotidiennes à l’intention des cuisiniers en l’absence du sous-chef</li><li>Veiller à ce que tous les cuisiniers soient au fait des règles et des objectifs</li><li>Communiquer avec les chefs de point de vente pour connaître les appréciations des clients</li><li>Assurer la rotation correcte des produits dans toutes les chambres froides afin de réduire le gaspillage</li><li>Connaître parfaitement tous les plats du menu, les plats du jour et les promotions</li><li>Veiller à la propreté et à l’entretien de toutes les aires de travail, des ustensiles et des équipements</li><li>Respecter les politiques, les procédures et les standards de service relatifs aux cuisines</li><li>Respecter toutes les politiques d’hygiène et de sécurité lors de la manipulation d’aliments et de boissons</li><li>Autres tâches, telles qu’assignées.</li></ul><br>Qualifications<br><br><ul><li>Expérience préalable dans le domaine culinaire</li><li>Un diplôme ou un certificat dans une discipline culinaire</li><li>Connaissance des applications Microsoft Windows un atout</li><li>Excellentes compétences interpersonnelles et&nbsp; compétences en&nbsp; résolution de problèmes</li><li>Particulièrement responsable et fiable</li><li>Capacité à travailler efficacement sous pression dans un environnement au rythme soutenu</li><li>Capacité à travailler en équipe</li><li>Capacité à concentrer son attention sur les besoins des clients, en restant calme et courtois à tout moment</li><li>Expérience préalable dans le domaine culinaire</li></ul><br>Informations supplémentaires<br><br><p><em><strong>Avantages collaborateurs</strong></em></p><br><p>Rejoignez nos équipes et bénéficiez d’un ensemble d’avantages exclusifs, incluant des surclassements offerts, des séjours prolongés, des tarifs préférentiels au sein des établissements <strong>Fairmont &amp; Raffles</strong>, ainsi que des réductions sur la restauration et le bien-être, sans oublier de nombreuses attentions pensées pour enrichir votre expérience.</p><br><p>Nous avons à cœur de prendre soin de nos collaborateurs et de valoriser leur engagement en leur offrant des avantages à la hauteur de leur investissement.</p><br><p><em><strong>Nos valeurs</strong></em></p><br><p><strong>Respect</strong><br>Nous valorisons les besoins, les idées et l’individualité de chacun.<br>Nous traitons toutes les personnes avec équité et dignité.</p><br><p><strong>Excellence</strong><br>Nous créons des liens authentiques et saisissons chaque occasion pour faire sentir à notre entourage qu’il est unique.</p><br><p><strong>Appartenance</strong><br>Nous célébrons nos différences, nous nous soutenons mutuellement et avançons toujours ensemble.</p><br><p><strong>Autonomisation</strong><br>Nous donnons à chacun la liberté de prendre des initiatives et d’anticiper les moments qui créent des expériences inoubliables.</p><br><p><strong>Intégrité</strong><br>Nous bâtissons la confiance à travers le respect mutuel et l’authenticité.</p><br><p><strong><em>Diversité &amp; Inclusion</em></strong></p><br><p>Fairmont s’engage à créer un environnement inclusif où la diversité des talents peut pleinement s’épanouir.<br>Nous accueillons avec enthousiasme des candidats issus de tous horizons.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Host(ess) is the first interaction for guests in our Restaurants, and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests. This role is part of the Mint Outlet, reporting into the Outlets operations manager.</p><p>What you will do:</p><ul><li>Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers</li><li>Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections</li><li>Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set</li><li>Develop a complete working knowledge of the menus, menu ingredients and restaurant information</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>One to two years previous experience in Food &amp; Beverage outlet; previous employment experience within a luxury Hotels is considered an asset</p><p>Ability to operate computer equipment and other food &amp; beverage computer systems</p><p>Strong communication skills</p><p></p></section>

<p>We are currently seeking a motivated and service-oriented Commis de Rang Breakfast to join our Food &amp; Beverage team. This role plays an important part in supporting daily breakfast operations and ensuring every guest receives a warm, professional, and memorable dining experience. The ideal candidate is enthusiastic about hospitality, eager to learn, and able to perform efficiently in a fast-paced environment while maintaining Four Seasons service standards.</p><p>Key Responsibilities:</p><ul><li>Support the Chef de Rang and Demi Chef de Rang during breakfast service</li><li>Follow the correct sequence of service and maintain service standards</li><li>Prepare, set, clear, and reset tables efficiently</li><li>Assist with buffet setup, replenishment, and cleanliness</li><li>Serve food and beverages accurately and professionally</li><li>Maintain cleanliness and organization of service stations and restaurant areas</li><li>Communicate effectively with colleagues and supervisors</li><li>Deliver friendly, attentive, and personalized service to every guest</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in Food &amp; Beverage or hospitality is an advantage</p><p>Basic knowledge of restaurant service and guest interaction</p><p>Strong communication and guest service skills</p><p>Punctual, reliable, and well-organized</p><p>Ability to work early morning shifts and in a fast-paced environment</p><p>Positive attitude, team spirit, and willingness to learn and grow within the Food &amp; Beverage department.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Écrin emblématique de la capitale marocaine, le Sofitel Rabat Jardin des Roses incarne l'élégance française sublimée par l'art de vivre marocain. Niché au cœur de 8 hectares de jardins luxuriants, l'hôtel offre un environnement inspirant où se rencontrent hospitalité, culture et excellence.<br>Doté de chambres et de suite récemment rénovées, de plusieurs restaurants aux univers variés, d'un spa d'exception avec piscine couverte chauffée, d'installations sportives et d'espaces événementiels prestigieux, le Sofitel Rabat Jardin des Roses accueille une clientèle internationale exigeante, aussi bien loisirs que corporate.<br>Rejoindre le Sofitel Rabat Jardin des Roses, c'est intégrer une Maison où la passion du service, l'élégance relationnelle et l'esprit d'équipe façonnent chaque expérience. Porté par les valeurs du groupe Accor, notre établissement valorise les talents, encourage l'évolution professionnelle et cultive un environnement de travail inspirant, multiculturel et profondément humain.</p><br><br>Description du poste<br><br><p>Notre établissement, reconnu pour son élégance intemporelle, son service personnalisé et son expérience client d’un raffinement absolu, recherche un Directeur Commercial capable d’incarner l’excellence et de porter notre vision à un niveau supérieur.<br>Nous recherchons un leader inspirant, doté d’une forte culture du luxe, capable de développer des stratégies ambitieuses et de créer des partenariats exclusifs dans un environnement où chaque détail compte.<br>Vos responsabilités</p><br><ul><li>Concevoir et piloter la stratégie commerciale globale afin de renforcer le positionnement premium de l’hôtel.</li><li>Développer les segments stratégiques : Corporate haut de gamme, MICE, Loisirs luxe, marchés internationaux.</li><li>Identifier de nouvelles opportunités de croissance et créer des offres exclusives adaptées à une clientèle exigeante.</li><li>Nouer et entretenir des relations privilégiées avec les acteurs clés du secteur : agences de voyages de luxe, multinationales, ambassades, organisateurs d’événements haut de gamme..</li><li>Représenter l’hôtel lors de salons internationaux, événements VIP et actions de promotion à forte visibilité.</li><li>Superviser et inspirer l’équipe commerciale (Sales, Events, Réservations) en instaurant une culture d’excellence, d’innovation et de performance.</li><li>Piloter les indicateurs clés et proposer des stratégies tarifaires en collaboration avec le Revenue Manager.</li><li>Travailler en synergie avec le département Marketing pour renforcer l’image de marque et assurer une présence digitale élégante et cohérente.</li><li>Garantir une expérience client irréprochable, en accord avec les standards les plus élevés de l’hôtellerie de luxe.</li></ul><br>Qualifications<br><br><p>Sens du service - Elegance relationnelle - Esprit d'équipe - Passion client - Rigueur - Adaptabilité - Sens du détail - Dynamisme - Professionnalisme - Communication - Esprit Heartist® - Excellence opérationnelle Votre profil • Formation supérieure Bac+5 en commerce, management hôtelier ou équivalent. • Expérience confirmée dans un poste similaire au sein d’un hôtel de luxe ou d’un groupe hôtelier international. • Maîtrise parfaite des techniques de vente et de négociation dans l’univers du luxe. • Leadership naturel, vision stratégique et sens aigu de la performance. • Excellentes compétences relationnelles, sens du protocole et élégance professionnelle. • Maîtrise du français et de l’anglais ; une troisième langue est un atout distinctif. • Connaissance approfondie des marchés internationaux et des attentes d’une clientèle premium.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Sales Executive at Glovo, you will be on the front lines, driving our growth in Morocco. You will be responsible for identifying, pitching, and signing up the best local specialty partners ( Bakeries, Butcheries, Sweets ect..), becoming a key representative of our sales team and a vital part of our city's success.</p><p>THE JOURNEY</p><ul><li>Seal partnerships with the best leads, always aligned with the company s goals</li><li>As owner of Glovo s revenue, ensure all deals meet the required profitability in your country</li><li>Build long-term partnerships and ensure a fast and smooth onboarding process for restaurant partners</li><li>Keep your pipeline updated daily, with a focus on specialities partners as the primary acquisition target</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference</li><li>Conduct regular field trips to visit t prospects (pitching, negotiating, closing deals)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2+ years of experience in B2B Sales, with a strong focus on the food and restaurant industry Key contacts within the restaurant industry are a plus Full professional level in the local language and fluency in English and French is a must A hunter mentality always striving to exceed targets and drive growth A relentless drive to make the impossible happen Strong familiarity with CRM tools (Salesforce preferred) and a fast learner Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b><span>Hostess</span><span> -</span></b><b><span>Four Seasons Hotel Rabat </span><span>Kasr</span><span> Al Bahr, Morocco</span></b></p><br><br><p><b><span>About Four Seasons Hotels and Resorts:</span></b></p><br><br><p><span><span>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and </span><span>growing</span><span>. At Four Seasons, we are powered by </span><span>people</span><span> and our culture enables everything we do. </span></span></p><br><br><br><p><span><span>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.</span><span> Whether you work with us, stay with us, live with </span><span>us</span><span> or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. </span></span></p><br><br><br><p><b><span>About Four Seasons Hotel Rabat </span><span>Kasr</span><span> Al Bahr, Morocco:</span></b></p><br><br><p><span><span>This incredible hotel project </span><span>located</span><span> in the capital of Morocco sits on </span><span>15 acres</span><span> and consists of 13 buildings for accommodation, restaurants, lobby, </span><span>located</span><span> within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </span></span></p><br><br><br><p><b><span>The Role of </span><span>Hostess</span></b></p><br><br><p><span><span>We currently have an opportunity for </span><span>a Hostess</span><span> to join our Four Seasons Hotel</span></span><span><span>Rabat, </span><span>Kasr</span><span> Al Bahr team in Morocco! </span></span></p><br><br><br><p><span><span>Reporting into the Assistant Restaurant Manager, The </span><span>Hostess</span><span> is an essential member of the Food &amp; Beverage team dedicated to providing exceptional quality and service to our guests. </span></span></p><br><br><br><p><span><span>Responsibilities will include set up of the </span><span>hostess</span><span> stand, review the reservation </span><span>book</span><span> and make recommendations as to the setup of the table. Open the restaurant for business at the prescribed </span><span>time</span><span> each shift. Inspect the cleanliness of each section of the dining room and the private dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set. Pick up the daily menus and insert them properly in their covers. Inspect every menu and list to ensure their condition and appearance. Develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day. Assign seating </span><span>taking into</span><span>account</span><span> service standards. </span></span></p><br><br><br><p><b><span>Our Ideal </span><span>Hostess</span><span> candidate will have:</span></b></p><br><br><p><span><span>One to two </span><span>years’</span><span>previous</span><span> experience in </span><span>Food</span><span> &amp; Beverage outlet. College education or equivalent experience: </span><span>Previous</span><span> employment experience in a similar position with other luxury Hotels will be an added advantage; Requires ability to </span><span>operate</span><span> computer equipment and other food &amp; beverage computer systems. Requires reading, writing and oral </span><span>proficiency</span><span> in the English language. </span></span></p><br><br><br><p><b><span>Fluency in French, Arabic and English is </span><span>a must</span><span> for this location, along with eligibility to work in Morocco.</span></b></p><br><br><br><p><span><span>Four Seasons Hotels and Resorts can offer what many </span><span>hospitality</span><span> professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of </span><span>choice</span><span>. </span></span></p><br><br><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco s largest and liveliest city, the sweeping views you ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.</p><p>ESSENTIAL FUNCTIONS Assigning rooms for all arrivals, with considerations of the estimated time of arrivals, personal guest preferences and stay history. Special focus on Elite guests and other VIP guests Handling and managing Queue Rooms Coordinating with Housekeeping to track readiness of rooms for check-in Running daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy Keeping track of changes on room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping Working closely with Reservations department to get the Arrival time Assigning Group arrivals and updating the group resume. Clearing departures and back to back rooms Reviewing and preparing for early check-ins, express and late check-out requests from guests and providing guidance to teams based on occupancy and arrival patterns Liaise with Housekeeping to prepare showrooms for sales &amp; marketing needs Communicate with Finance Department for any pending account, Open Folio, PM and follow up with any pending payment. Raising the manual requisition and Birchstress PO/REQ Maintains inventory of the department stationary at the end of the month for proper stock keeping and usage. Daily review the next three days arrivals detail report with FDM / FOAM to make proper arrangement for the rooms. Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction. Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift of both own and the Guest Relations Officer. Works harmoniously and professionally with co-workers and supervisors. Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Makes confirmation for guest with regards to their booking Can answer guest calls and direct them appropriately in the absence of a Communications Operator. Must be familiar with Four Seasons Hotels &amp; Resorts standard training manual and service culture. Daily review the next three days arrivals detail report with FDM / FOAM to make proper arrangement for the rooms.</p><p>NON-ESSENTIAL FUNCTIONS All information should be in confidential. Set up good relationship with all the department of the hotel, and keep smooth working Ensures high standards of personal presentation and grooming. Exercises responsible behavior at all times and positively representing the hotel and Four Seasons. Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety. Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, Executive Club and lobby coverage. Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. Ensures the driveway are well maintained and properly manned at all times. Carries out any other reasonable duties and responsibilities as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>KNOWLEDGE AND SKILLS. Education College graduate or Certificate in Hotel Management. Experience Minimum one year working experience in similar 5-star hotel OR minimum two year working experience as Front Desk Guest Relations Officer</p><p></p></section>