وظائف مدير فرع - الرباط المغرب

من ٠ إلى ٠ سنة Naukri Gulf

Experienced Telesales Supervisor

On-site - المغرب - الرباط ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Your mission. Reporting to the project manager, your responsibilities will include: <ul> <li> Ensure the achievement of qualitative and quantitative objectives </li> <li>Provide regular activity reports to the client and top management</li> <li>Managing and leading a team of telesales representatives: field support, coaching, holding regular individual meetings and team meetings, implementing support plans for low performers...</li> <li>Analyze individual and collective performance indicators to identify areas for improvement and implement corrective actions.</li> <li>Ensure the availability of the resources and means of production necessary to maintain the flows</li> <li>Managing turnover and absenteeism, and implementing the necessary action plans</li> <li>Provide administrative support for your team (leave, absences, lateness)</li> <li>Alerting to problems that could impact production</li> </ul> What we offer you At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution: <ul> <li>Opportunities for growth, in an ethical and equitable manner</li> <li>Opportunities for professional development</li> <li>An attractive compensation package including a periodic performance bonus</li> <li>Exceptional employee benefits:<ul> <li>Health insurance</li> <li>Supplementary pension after one year of seniority in the company and subscription</li> <li>Reduced-price catering service</li> <li>Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</li> <li>Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</li> </ul> </li> </ul> The profile of our Game-Changers <ul> <li>You have prior experience as a supervisor or team leader in a telesales activity. </li> <li> You have a proven track record of success in a similar role within the insurance sector (life insurance, health insurance, borrower insurance). </li> <li>You have a perfect command of written and spoken French.</li> <li>You possess the analytical skills to understand and guide the achievement of objectives</li> <li>You have in-depth knowledge of sales techniques and best practices in telesales</li> <li>You are organized and meticulous.</li> <li>You are known for your interpersonal skills.</li> <li>You are a force for positive change.</li> <li>Leadership and strong managerial skills are essential qualities for successfully carrying out your mission.</li> <li>Are you comfortable using office software (Word, Excel, PowerPoint and the internet) and telephone systems?</li></ul></div></section>

من ٨ إلى ٣٠ سنة Naukri Gulf

Senior Tech Lead Python/Django

On-site - المغرب - الرباط ٢٢ يوليو ٢٠٢٦

تكنولوجيا المعلومات

As a Senior Tech Lead Python/Django, you will play a key role in the design, development, and evolution of our applications. You will be responsible for technical excellence, support the team's developers, and actively contribute to architectural choices and project success. Your missions:<ul><li>Develop high-performance web applications in Python and Django.</li><li>Participate in project design and architecture.</li><li>Integrate third-party APIs and manage relational databases (PostgreSQL, MySQL).</li><li>Ensure code quality through best practices, unit tests, and code reviews.</li><li>Collaborate with product and UX/UI teams to propose optimal solutions.</li><li>Participate in Agile rituals (Scrum / Kanban).</li></ul>Desired Candidate ProfileProfile sought:<ul><li>Master's degree in Computer Science or equivalent.</li><li>Minimum 8 years of development experience in a similar role.</li><li>Proficiency in Python and the Django framework.</li><li>Experience with relational databases and Django ORM.</li><li>Knowledge of RESTful API concepts and external service integration.</li></ul>Assets:<ul><li>Experience with Django REST Framework.</li><li>Front-end knowledge (HTML, CSS, JS, React or Vue.js).</li><li>Experience with cloud or containerized projects (AWS, Docker).</li></ul>

من ٠ إلى ٠ سنة Naukri Gulf

Food Services Supervisor

On-site - المغرب - الرباط ٢٧ مايو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</div></section><section>Desired Candidate ProfilePREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</section>

من ٠ إلى ٠ سنة بيت.كوم

Concierge Supervisor

On-site - المغرب - الرباط ١٩ مايو ٢٠٢٦

تكنولوجيا المعلومات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bell person, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Ensure that any outstanding requests from the previous day receive priority and are resolved. Monitor inventory and order general office supplies. Notify Loss Prevention/Security of any guest reports of theft. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

من ٠ إلى ٠ سنة Naukri Gulf

Reservation Agent

On-site - المغرب - الرباط ٦ يوليو ٢٠٢٦

الإنشاءات والعقارات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Description Your role: Reporting to the Reservations Supervisor, responsibilities include, but are not limited to: Providing exceptional, friendly, and engaging service; Assisting clients with their bookings by gathering necessary information; Maximizing room occupancy and revenue, in line with sales strategies, while regularly monitoring availability; Managing group bookings in conjunction with the sales team; Managing commissions in collaboration with the supervisor; Possessing strong interpersonal skills, you will build customer loyalty and maintain client histories. Other duties as assigned.</div></section><section>Desired Candidate Profile<h2>Qualifications</h2>Your experience and skills include:<ul><li>Excellent customer service is essential; similar experience is a plus</li><li>My mastery of Opera software or equivalent</li><li>Good communication and conflict management skills</li><li>Mastery of English, French and Arabic</li></ul></section>

من ٠ إلى ٠ سنة Naukri Gulf

Front Desk Agent

On-site - المغرب - الرباط ٦ يوليو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job description: The Fairmont La Marina Rabat Sal is recruiting a Front Desk Agent to join its team. Your role: Reporting to the Reception Supervisor, the responsibilities and essential functions of the position include: Welcoming guests, ensuring check-in and check-out, preparing bills and processing payments while guaranteeing exceptional service according to chain standards; Taking initiative and continuously offering a personalized experience for the guest; Escort guests to their rooms and explaining the operation of the hotel and its facilities; Promoting the hotel's outlets (restaurants, bars, and spa) by seeking opportunities to enhance guests' stays through upselling; Assigning rooms according to guest preferences (profile); Ensuring the promotion of the ALL loyalty program; Following up on guest requests (technical, laundry, lost and found, etc.); Participating in departmental information and training sessions; Managing cash registers and transactions; Handling and following up on complaints and ensuring communication; Maintaining a professional attitude Professional, smiling and remaining calm at all times. Respect the policies, procedures and service standards of the department and the company. All other tasks as assigned.</div></section><section>Desired Candidate ProfileA two-year post-secondary degree in Hotel Management; a minimum of two years' experience in Reception; excellent customer service and sales skills; ability to take initiative; adaptability and flexibility; knowledge of the Opera system; fluency in French and English; knowledge of other languages is a plus</section>

2 - 4 Years Naukri Gulf

Technical Agent

On-site - المغرب - الرباط ٥ يونيو ٢٠٢٦

تكنولوجيا المعلومات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The French Institute of Morocco, Rabat branch, is recruiting 1 Technical Agent (permanent contract) Job requirements <div> Under the supervision of the Secretary General and the Technical Manager, the incumbent of this position is responsible for the technical aspects related to the branch's activities (cultural programming, language courses, media library, cooperation, etc.) as well as the maintenance of the Institute's premises. He/she will be required to provide technical support both internally and externally to support cultural activities and events in internal and external venues and performance spaces, while also ensuring technical support for all the Institute's technical equipment, furniture, and infrastructure. Formation et exp rience Ideally, the candidate should have a technical diploma, preferably in a field related to the position to be filled, as well as at least 5 years of professional experience. d fail, a justification of at least 8 years of confirmed experience in similar functions will also be accepted e. All references are subject to verification. Page 2 of 2 Skills and expertise <ul> <li>Relational qualities.</li> <li>Mastery of written and oral French desirable, and mastery of Arabic required.</li> <li>Mobility and great availability.</li> <li>Category B driving licence.</li> <li>Ability to drive a company moped. Ability to work in a team, listening skills, and ability to analyze needs.</li> <li>Organizational and planning skills</li> <li>Sense of contact and relations with the public</li> </ul> Personal qualities <ul> <li>Ability to work in a team, capacity to listen and analyze needs</li> <li>Organizational and planning skills</li> <li>Sense of contact and relations with the public</li> </ul> </div> Missions <div> His/her main responsibilities will be: Technical assistance: Providing technical support for cultural events and activities. Equipment maintenance: Participate in preventive and corrective maintenance of technical equipment and infrastructure. Technical installation: Assisting with the setup of necessary equipment (sound, light, video) for shows and cultural events. Logistics management: Contribute to the management of personnel and equipment movements, according to the needs determined by the head of their assigned department. Technical interventions: Contribute to resolving specific technical problems and ensure compliance with safety rules. Team support: Collaborate with technical teams, drivers, and internal and external handlers to ensure the smooth running of logistics operations. Vehicle driving: Drive the French Institute's service vehicles, transporting staff of the establishment as well as external individuals as needed. Mail Clerk: Ensure the receipt, sorting, and distribution of mail and packages related to IFR activities. Logistics: Help manage stocks of equipment and supplies, ensure their good condition and availability for activities. </div> <div><div><div> <div></div></div></div></div></div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Gift Shop Agent

On-site - المغرب - الرباط ٢٠ مايو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Reporting into the Gift Shop supervisor you will be responsible for the day-to-day operation of the Gift Shop while providing a warm greeting to the guest. Responsibilities will include Maintaining cleanliness of the gift shop. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible, complaint resolution and assistance. Work harmoniously and professionally with co-workers and supervisors including assisting other staff with set-up and closing of the gift shop. Supporting in ordering and replenishment of stock</div></section><section>Desired Candidate Profile </section>

من ٠ إلى ٠ سنة Naukri Gulf

Talent Acquisition Agent

On-site - المغرب - الرباط ٩ يوليو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> POSITION SUMMARY Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None </div> <div> </div> </div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Restaurant Manager

On-site - المغرب - الرباط ٢٦ مايو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> Managing Day-to-Day Operations Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices. </div></div></section><section>Desired Candidate Profile High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</section>

وظائف مدير فرع - الرباط المغرب

Experienced Telesales Supervisor

Senior Tech Lead Python/Django

Food Services Supervisor

Concierge Supervisor

Reservation Agent

Front Desk Agent

Technical Agent

Gift Shop Agent

Talent Acquisition Agent

Restaurant Manager

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أصحاب العمل

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وظائف مدير فرع - الرباط المغرب

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