وظائف مدير مكتب

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly skilled and detail-oriented Business Development Manager to to join our Video Systems Business and drive business growth across Morocco, Algeria, Tunisia, and Francophone West Africa by identifying new business opportunities, developing strategic partnerships, expanding customer relationships, and achieving revenue targets. The role requires frequent travel, strong commercial acumen, and the ability to work across diverse markets and cultures. Key Responsibilities</p><p>1. Market Development &amp; Growth</p><ul><li>Develop and execute a regional business development strategy for Selected territory.</li><li>Identify new market opportunities, customer segments, and growth areas.</li><li>Conduct market intelligence on competitors, pricing, industry trends, and customer needs.</li><li>Support market entry and expansion initiatives in new territories.</li></ul><p>2. Sales &amp; Revenue Generation</p><ul><li>Achieve annual sales and revenue targets across assigned countries.</li><li>Build and maintain a strong sales pipeline.</li><li>Lead the complete sales cycle from prospecting to contract signing.</li><li>Prepare commercial proposals, quotations, and business cases.</li><li>Negotiate contracts and commercial agreements.</li></ul><p>3. Customer &amp; Partner Management</p><ul><li>Develop long-term relationships with key customers, distributors, and strategic partners.</li><li>Manage relationships with senior decision-makers and stakeholders.</li><li>Ensure high customer satisfaction and retention.</li><li>Identify and establish channel partners, distributors, and resellers where applicable.</li></ul><p>4. Regional Coverage</p><ul><li>Manage business activities across:</li><li>Morocco</li><li>Algeria</li><li>Tunisia</li><li>Francophone West Africa (e.g., Senegal, C te d'Ivoire, Mali, Burkina Faso, Niger)</li><li>Other assigned African markets</li><li>Travel regularly to meet customers, partners, and government stakeholders.</li></ul><p>5. Strategic Partnerships</p><ul><li>Identify and develop strategic alliances with industry players.</li><li>Participate in tenders, RFPs, and large-scale projects.</li><li>Build relationships with government agencies, industry associations, and key influencers.</li><li>Represent the company at trade shows, conferences, and networking events.</li></ul><p>6. Internal Collaboration</p><ul><li>Work closely with sales, marketing, technical, finance, and operations teams.</li><li>Coordinate proposal preparation and customer solutions.</li><li>Provide market feedback to support product and service development.</li></ul><p>7. Reporting &amp; Forecasting</p><ul><li>Prepare monthly sales forecasts and pipeline reports.</li><li>Monitor KPIs and business performance.</li><li>Maintain CRM records and customer data.</li><li>Present business reviews and market insights to management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><p>Bachelor's degree in IT, Engineering, or related field. MBA is an advantage.</p><p>10+ years of business development, sales, or commercial management experience.</p><p>Experience managing North African and/or West African markets.</p><p>Proven track record of achieving sales targets and developing new markets.</p><p>Key Skills</p><ul><li>Business development and strategic sales.</li><li>Negotiation and contract management.</li><li>Market analysis and forecasting.</li><li>Relationship management.</li><li>Presentation and communication skills.</li><li>Cross-cultural business management.</li><li>CRM and sales pipeline management.</li><li>Project management.</li><li>Commercial and financial acumen.</li></ul><p>Languages</p><ul><li>Fluent French (mandatory).</li><li>Fluent English (mandatory).</li><li>Arabic (highly preferred).</li><li>Additional African languages are a plus.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a highly organized and proactive Project Operations Manager to oversee the operational coordination of active projects and ensure smooth alignment between project teams and the finance department.<br> This role requires a strong sense of ownership, responsibility, and follow-through, with the ability to manage multiple priorities, maintain accurate reporting, and support financial and operational discipline across projects.<br> The ideal candidate has experience in project coordination, operations management, and finance-related processes, and is capable of driving execution while keeping stakeholders aligned.<br> Key Responsibilities Oversee the day-to-day operational coordination of active projects.<br> Track project progress, timelines, deliverables, and operational requirements.<br> Coordinate closely with internal teams to ensure projects are running according to plan.<br> Act as the main point of coordination between project teams and the finance department.<br> Monitor project budgets, spending, invoicing, payment status, and cost-related updates.<br> Support budgeting, forecasting, financial tracking, and project reporting.<br> Ensure all project data, records, and documentation are accurate and up to date.<br> Identify operational or financial risks and escalate issues in a timely manner.<br> Follow up with stakeholders to ensure accountability and completion of action items.<br> Improve workflows, reporting structures, and coordination processes across projects.<br> Prepare regular project and financial status reports for management.<br> Maintain strong control over project organization, priorities, and cross-functional communication.<br> Paid Time Off Work From Home Training &amp; Development Performance Bonus Requirements Bachelor’s degree in Business Administration, Finance, Operations Management, Project Management, or a related field.<br> Proven experience in project coordination, operations, or project management.<br> Strong understanding of finance processes, budgeting, cost tracking, and reporting.<br> Excellent organizational and multitasking skills.<br> Strong sense of ownership, accountability, and attention to detail.<br> Ability to coordinate across departments and manage multiple active projects at once.<br> Strong communication and follow-up skills.<br> Ability to work under pressure and meet deadlines.<br> Proficiency in Microsoft Excel and project tracking/reporting tools.<br> Problem-solving mindset with the ability to anticipate issues and act proactively.<br> Successfully delivering IT projects within the UAE market.<br> Working directly with the public sector.<br> Preferred Qualifications Experience working closely with finance teams on project-related budgets and reporting.<br> Knowledge of project management tools and ERP systems.<br> Experience in operational process improvement.<br> PMP or other project management certification is a plus.<br> Key Skills Project coordination Operations management Budget tracking Financial reporting Cross-functional coordination Organization and planning Ownership and accountability Communication and stakeholder management Problem solving Attention to detail</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an Area Sales Manager to support sales growth within Morocco. This is a remote role, with preference for candidates based in Agadir or Marrakesh , Morocco. You will manage a defined market segment and work to understand customer needs, identify new business opportunities, and deliver tailored solutions to meet customer needs. You will collaborate with partners, internal sales teams, and technical stakeholders to build a pipeline of opportunities and develop long-term customer relationships. Key Responsibilities: Analyse market potential and track market share. Identify and secure new business opportunities within your territory. Build and maintain a strong pipeline of projects and sales opportunities. Manage the full sales cycle from initial contact through to order closure. Take ownership of commercial targets and consistently deliver results. Monitor market potential, customer activity, and market share trends. Stay informed on industry developments, customer challenges, competitor activity, and TOMRA technologies. Use a consultative approach to understand customer needs and recommend suitable solutions. Plan and structure sales activities, including forecasting and pipeline management Conduct regular customer visits and remain highly visible in the market. Lead customer demonstrations, reference visits, webinars, and promotional events. Work closely with the wider TOMRA Food sales organisation, service teams, sales admin, CPM, and pre-sales engineering. Organise promotion activities in your area, such as demos, open days, TOMRA Food talks, reference visits, and webinars. Work with sales plans, and pipeline management tools. Provide structured feedback from the market to internal teams. Health, safety and care for the environment come first. You are empowered to stop work if something feels unsafe, and we expect everyone to speak up so we can prevent harm and reduce our environmental impact.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for a highly motivated sales professional who combines commercial drive with strong relationship-building skills. Experience &amp; Skills: Higher qualification in technical, commercial, or industrial engineering. 5+ years experience in sales, ideally within large capital equipment. Proven success managing long sales cycles and closing high-value deals. Knowledge of the food industry. Experience with consultative, solution-based sales methodologies. Strong commercial acumen and market awareness. Excellent communication and stakeholder management skills. Highly structured, analytical, and proactive approach to sales planning. Proficiency in English, Arabic and French. Comfortable working independently in a remote role Willingness to travel up to 50%.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Akdital </strong>is driven by a strong <strong>performance-oriented</strong> culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.<br> This competitive mindset is balanced by a real commitment to <strong>innovation</strong>, supporting the development of new medical and organizational practices.<br> <strong>Collaboration</strong> also plays an important role, with solid teamwork and supportive management in a demanding environment.<br> A structured and disciplined approach ensures the <strong>quality, safety, and reliability</strong> essential to the medical sector. </p><br><br> <br> Job : <p>Join our renowned healthcare facility, located in the heart of <strong>6</strong>, as a <strong>Nursing Manager</strong>. Your role will be crucial in managing our healthcare teams and optimizing the quality of care provided to our patients. This is a unique opportunity to leverage your expertise in a dynamic and stimulating environment in the <strong>Pharmacy / Healthcare</strong> sector.</p><br><br><p>Your main responsibilities will be to ensure the operational excellence of the care unit under your responsibility, by ensuring effective management of human and material resources. You will be responsible for implementing care protocols, patient safety, and developing your teams' skills. Continuous improvement of service quality and patient satisfaction will be at the center of your concerns.</p><br><br><p>Your days will be marked by varied and rewarding responsibilities:</p><br><br><ul><li>Supervise and coordinate the daily activities of nursing and nursing assistant teams.</li><li>Develop and monitor schedules, manage attendance and absences.</li><li>Ensure staff management, recruitment, and onboarding of new employees.</li><li>Ensure the application of good professional practices and care protocols.</li><li>Participate in assessing the needs for equipment and consumables, and manage their supply.</li><li>Conduct training and support actions for the continuous professional development of teams.</li><li>Participate in risk management and the implementation of quality improvement plans.</li><li>Be a key contact for patients, their families, and other healthcare professionals.</li></ul><br> <br> Required profile : <p>To excel in this role, a <strong>Bachelor's degree (Bac +3)</strong> is required, ideally in <strong>Healthcare / Social Work fields</strong>.</p><br><br><p>Your professional background should demonstrate solid experience, ranging from <strong>10 to 20 years</strong>, in management or leadership roles within healthcare facilities.</p><br><br><ul><li>Strong skills in <strong>team management</strong> and <strong>human resources management</strong>.</li><li>Excellent knowledge of nursing practices and current regulations in the healthcare sector.</li><li>Ability to <strong>solve complex problems</strong> and make quick, informed decisions.</li><li>Proven abilities in <strong>communication</strong>, active listening, and teaching.</li><li>Sense of organization, rigor, and ability to manage priorities.</li><li>Proficiency in common computer tools and care management software.</li><li>Demonstrate <strong>empathy</strong>, <strong>kindness</strong>, and a strong commitment to patient well-being.</li></ul><p>If your profile matches these expectations and you aspire to a responsible position where you can shape the future of care, don't hesitate! Apply now using the button "Send my CV to the recruiter".</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an Area Sales Manager to support sales growth within Morocco. This is a remote role, with preference for candidates based in Agadir or Marrakesh , Morocco. You will manage a defined market segment and work to understand customer needs, identify new business opportunities, and deliver tailored solutions to meet customer needs. You will collaborate with partners, internal sales teams, and technical stakeholders to build a pipeline of opportunities and develop long-term customer relationships. Key Responsibilities: Analyse market potential and track market share. Identify and secure new business opportunities within your territory. Build and maintain a strong pipeline of projects and sales opportunities. Manage the full sales cycle from initial contact through to order closure. Take ownership of commercial targets and consistently deliver results. Monitor market potential, customer activity, and market share trends. Stay informed on industry developments, customer challenges, competitor activity, and TOMRA technologies. Use a consultative approach to understand customer needs and recommend suitable solutions. Plan and structure sales activities, including forecasting and pipeline management Conduct regular customer visits and remain highly visible in the market. Lead customer demonstrations, reference visits, webinars, and promotional events. Work closely with the wider TOMRA Food sales organisation, service teams, sales admin, CPM, and pre-sales engineering. Organise promotion activities in your area, such as demos, open days, TOMRA Food talks, reference visits, and webinars. Work with sales plans, and pipeline management tools. Provide structured feedback from the market to internal teams. Health, safety and care for the environment come first. You are empowered to stop work if something feels unsafe, and we expect everyone to speak up so we can prevent harm and reduce our environmental impact.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>About You: We are looking for a highly motivated sales professional who combines commercial drive with strong relationship-building skills. Experience &amp; Skills: Higher qualification in technical, commercial, or industrial engineering. 5+ years experience in sales, ideally within large capital equipment. Proven success managing long sales cycles and closing high-value deals. Knowledge of the food industry. Experience with consultative, solution-based sales methodologies. Strong commercial acumen and market awareness. Excellent communication and stakeholder management skills. Highly structured, analytical, and proactive approach to sales planning. Proficiency in English, Arabic and French. Comfortable working independently in a remote role Willingness to travel up to 50%.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <p>Reporting to the technical support department, your role is to ensure the maintenance, reliability, and availability of equipment and assets by meeting objectives in terms of cost, hygiene, quality, and safety.</p><br><br><br><p><strong>Position:</strong></p><br><br><ul> <li>Ensure the implementation of the preventive maintenance program</li> <li>Provide corrective/Improvement/Preventive/Proactive maintenance.</li> <li>Report malfunctions and implement corrective actions.</li> <li>Ensure compliance with regulations related to safety standards.</li> <li>Manage external service providers.</li> <li>Actively participate in department projects.</li> <li>Monitor the condition of assets through regular, effective, and documented rounds and diagnostics.</li> <li>Formalize the technical needs specific to the activity and those of operations.</li> <li>Effectively handle customer complaints from internal clients and store neighbors in the best possible time.</li> <li>Monitor the technical expense fund.</li> <li>Coordinate with the construction team for all work.</li> <li>Oversee and receive new construction and remodeling work.</li> <li>Contribute to budget preparation.</li> <li>Consolidate technician follow-ups and prepare weekly, monthly, or other reporting as needed.</li> <li>Recruit, support, evaluate your team and ensure their skill development.</li> </ul><br><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>DUT or BTS (technical diplomas): electromechanics with 4 to 5 years of experience in a similar position or as a maintenance manager in industry</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <p>Reporting to the technical support department, your role is to ensure the maintenance, reliability, and availability of equipment and assets by meeting objectives in terms of cost, hygiene, quality, and safety.</p><br><br><br><p><strong>Position:</strong></p><br><br><ul> <li>Ensure the implementation of the preventive maintenance program</li> <li>Perform corrective/Improvement/Preventive/Proactive maintenance.</li> <li>Report malfunctions and implement corrective actions.</li> <li>Ensure compliance with regulations related to safety standards.</li> <li>Manage external service providers.</li> <li>Actively participate in departmental projects.</li> <li>Monitor the condition of assets through regular, effective, and documented rounds and diagnostics.</li> <li>Formalize the technical needs specific to the activity and those of operations.</li> <li>Deal effectively and promptly with complaints from internal customers and store neighbors.</li> <li>Monitor the technical expense budget.</li> <li>Coordinate with the construction team for all work.</li> <li>Oversee the monitoring and acceptance of new construction and remodeling work.</li> <li>Contribute to budget preparation.</li> <li>Consolidate technician follow-ups and prepare weekly, monthly, or other reporting as needed.</li> <li>Recruit, support, evaluate your team and ensure their skill development.</li> </ul><br><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>DUT or BTS in electromechanics with 4 to 5 years of experience in a similar position or as a maintenance manager in industry.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills’ mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a step ahead so pets and pet parents can enjoy every day together. As the US #1 Veterinarian Recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health.</p><br> <p><br>We are seeking a&nbsp;<strong>Territory Manager&nbsp;</strong>located in either <strong>Cape Cod, MA or South East Massachusetts.</strong> The role is responsible for managing a customer base of veterinary clinics building omnichannel net sales, product mix, growing overall Hills consumption, share of market and BRMO (brand recommended most often), while also staying abreast of the competitive climate in the assigned territory to ensure the appropriate actions take place to drive the business.<br>&nbsp;</p><br> <p><strong>Responsibilities:</strong></p><br> <ul> <li>Manage a customer base of veterinary clinics, building omnichannel net sales, volume, market share and BRMO while improving product mix</li> <li>Ensure excellent coverage and 7Ps execution, to grow net sales, drive volume, Brand Recommended Most Often (BRMO) and market share</li> <li>Promote and merchandise Hill's products and services. Implement the Perfect Clinic program where applicable.</li> <li>Educate customers through detailing and in-clinic seminars on the outstanding economic and nutritional value of Hill's pet diets and products</li> <li>Contribute to pets' well-being by driving endorsement of our products</li> <li>Develop creative customer specific strategies and joint plans to get results, based on Customer Analysis</li> <li>Leverage Hill’s commercial and professional programs to drive product experience, awareness of outstanding formulation and taste to generate professional endorsement, and improve sales and market share in the clinic.</li> <li>Rollout new product launches and detail products to clinic staff leading to increased in-store presence and market leadership for all products</li> </ul> <p><br><strong>Required Qualifications:</strong></p><br> <ul> <li>Bachelor's Degree</li> <li>DL NUMBER - Valid Driver's License</li> <li>2+ years of professional experience</li> </ul> <p>&nbsp;<br><strong>Preferred Qualifications:&nbsp;</strong></p><br> <ul> <li>Doctorate of Veterinary Medicine (DVM)</li> <li>2+ years of sales experience or vet clinic experience</li> <li>Sales experience in Animal Health</li> <li>Certified Veterinary Technician-NAVTA</li> <li>Ability to relocate for future opportunities</li> <li>Excellent communication, relationship building, and presentation skills, highly competitive, tenacious, and self-motivated</li> <li>Strong selling skills. Ability to persuade, negotiate and close</li> <li>Excellent skills in time management, planning and handling budgets</li> <li>Aim to grow and build a territory and a passion for pets</li> <li>Good analytical skills and basic understanding of business and business terminology</li> <li>Good work ethic, professional appearance and approach, high integrity</li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description du poste<br><br><p>Le <strong>Sofitel Tamuda Bay Beach &amp; Spa</strong> recrute un(e) <strong>Revenue Manager</strong>.</p><br><p>Votre mission</p><br><p>Vous serez responsable de l’optimisation des revenus et de la performance commerciale de l’hôtel. Vous définirez et mettrez en œuvre la stratégie Revenue Management afin de maximiser le chiffre d’affaires, le revenu par chambre disponible et la rentabilité de l’établissement, en fonction de la demande, du marché et du positionnement de l’hôtel.</p><br><p>Vos principales responsabilités</p><br><ul><li>Élaborer et déployer la stratégie tarifaire de l’hôtel en fonction de la demande et des objectifs commerciaux.</li><li>Analyser les tendances du marché, la concurrence, le rythme des réservations et les niveaux de demande.</li><li>Suivre quotidiennement les indicateurs de performance : <strong>Occupancy, ADR, RevPAR, Pickup, Forecast</strong> et autres KPI Revenue.</li><li>Réaliser les forecasts et contribuer à l’élaboration du budget annuel.</li><li>Optimiser les disponibilités, tarifs et restrictions sur les différents canaux de distribution.</li><li>Assurer le suivi et l’optimisation du mix de distribution afin de maximiser les revenus nets.</li><li>Analyser les performances des segments de clientèle et des différents canaux de vente.</li><li>Identifier les opportunités de croissance et proposer des actions correctives ou commerciales.</li><li>Effectuer une veille concurrentielle régulière et assurer le suivi du positionnement tarifaire de l’hôtel.</li><li>Collaborer étroitement avec les équipes <strong>Sales, Marketing, Réservations, E-Commerce et Direction Générale</strong>.</li><li>Participer aux réunions commerciales et présenter les analyses et recommandations Revenue.</li><li>Garantir la qualité et la fiabilité des données utilisées pour les analyses et prises de décision.</li><li>Assurer un suivi régulier des résultats et mettre en place des actions permettant d’améliorer la performance de l’hôtel.</li></ul><p>Profil recherché</p><br><ul><li>Formation supérieure en <strong>Revenue Management, Hôtellerie, Commerce, Gestion ou domaine similaire</strong>.</li><li>Expérience confirmée en Revenue Management, idéalement dans un hôtel 4 ou 5 étoiles.</li><li>Excellente maîtrise des outils d’analyse et d’Excel.</li><li>Bonne connaissance des systèmes hôteliers, outils Revenue Management et plateformes de distribution.</li><li>Solides capacités analytiques et excellente compréhension des indicateurs de performance hôtelière.</li><li>Esprit stratégique, rigueur et capacité d’anticipation.</li><li>Excellentes capacités de communication et de collaboration.</li><li>Orientation résultats et sens commercial.</li><li>Maîtrise du <strong>français et de l’anglais</strong> ; la connaissance d’autres langues constitue un atout.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives. </p><br><br> <br> Job : <p>Join a dynamic company in the <strong>Medical Equipment</strong> sector as a <strong>Counter Manager</strong>. Based in <strong>Tangier</strong>, you will be the face of our company to our clients and the pillar of our counter's daily management. This is a unique opportunity to develop your career within an organization recognized for its expertise.</p><br><br><p>Your role will be essential in achieving our sales goals and ensuring customer satisfaction. You will actively contribute to the company's brand image and the smooth running of sales and service operations.</p><br><br><p>Your main responsibilities will include:</p><br><br><ul><li>Welcoming clients, prospects, and partners in person and by phone.</li><li>Managing orders, quotes, and invoices in accordance with internal procedures.</li><li>Monitoring stock levels and participating in inventory counts.</li><li>Organizing and maintaining the counter area for optimal presentation.</li><li>Contributing to the achievement of counter sales targets.</li><li>Providing various administrative support related to commercial activities.</li><li>Informing and advising clients on our products and services.</li></ul> <br> Required profile : <p>A degree of <strong>Bachelor's +3</strong> is required. A specialization in <strong>Sales</strong>, <strong>Commercial</strong>, or <strong>Export</strong> would be a major asset.</p><br><br><p>Professional experience of <strong>1 to 3 years</strong> in a similar role is requested. Knowledge of the medical equipment sector would be a appreciated plus.</p><br><br><ul><li>Excellent <strong>communication</strong> and <strong>customer relations</strong> skills.</li><li>Organizational skills and rigor in administrative management.</li><li>Autonomy and proactivity in problem-solving.</li><li>Proficiency in standard computer tools (Office Suite) and commercial management software.</li><li>Good interpersonal skills and team spirit.</li><li>Adaptability and quick learning ability.</li></ul><p>If you recognize yourself in this description and this challenge motivates you, do not hesitate to apply now. Send my CV to the recruiter</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Business Development Manager Debt Collection is responsible for developing the debt collection business for third parties (Third Party Collection), by prospecting new clients, developing strategic partnerships, and supporting companies in optimizing their customer credit management. They are responsible for acquiring new collection mandates, managing commercial relationships, and promoting all customer risk management services.</p><p><strong>Commercial Development</strong></p><ul><li>Prospect and acquire new SME, mid-cap, and large enterprise clients.</li><li>Identify companies' needs in terms of amicable and judicial debt collection.</li><li>Develop a portfolio of active clients across the entire Moroccan territory.</li><li>Develop and implement a commercial action plan dedicated to Third Party Collection activities.</li><li>Maintain active market and competitor intelligence.</li></ul><p><strong>Client Relationship Management</strong></p><ul><li>Present collection services and associated solutions.</li><li>Understand client issues and propose appropriate solutions.</li><li>Build lasting relationships with financial directors, credit management, general management, and collection managers.</li><li>Ensure the follow-up and retention of the client portfolio.</li></ul><p><strong>Commercial Opportunity Management</strong></p><ul><li>Prepare commercial proposals and tenders.</li><li>Negotiate contractual and pricing conditions.</li><li>Coordinate with operational teams to ensure optimal file handling.</li><li>Ensure follow-up of contracts until signature and implementation.</li></ul><p><strong>Internal Coordination</strong></p><ul><li>Work in close collaboration with the collection, legal, and operational teams.</li><li>Ensure efficient transfer of new files to the relevant teams.</li><li>Participate in the continuous improvement of commercial processes.</li></ul><p><strong>Reporting and Management</strong></p><ul><li>Update the CRM and ensure the quality of commercial data.</li><li>Produce regular reports on commercial activity.</li><li>Monitor the achievement of individual and collective objectives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><ul><li>Bac+4/5 in Commerce, Finance, Management, Business Law, or equivalent.</li></ul><p><strong>Experience</strong></p><ul><li>Minimum 3-5 years of experience in B2B commercial development.</li><li>Experience in debt collection, credit insurance, factoring, banking, financial services, or business services is highly desirable.</li><li>Good knowledge of the Moroccan economic landscape.</li></ul><p><strong>Technical Skills</strong></p><ul><li>Proficiency in prospecting and negotiation techniques.</li><li>Good understanding of the Order-to-Cash cycle and customer credit management.</li><li>Knowledge of amicable and judicial collection procedures.</li><li>Ability to analyze complex needs and build tailored service offers.</li><li>Proficiency in CRM tools and the Office Suite.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br>Store Manager (B)<br>Purpose &amp; Overall Relevance for the Organization:<br>Contributes to meeting or exceeding store sales and KPI targets by:<br>• Building an emotional connection with customers and living the Brand Values.<br>• Serving and selling to customers and conscientiously executing store operations.<br>Key Responsibilities:<br>• Is aware of store and individual targets and actively works to meet or exceed these by using all the resources available within the store.<br>• Meets or exceeds customer expectations and boosts sales and Brand experience by using appropriate elements of the adidas customer service model.<br>• Creates an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.<br>• Proactively seeks and incorporates basic core and seasonal product knowledge into his/her service approach within his/her assigned store zone(s).<br>• Maintains an appealing, easy-to-shop environment for customers by consistently executing visual merchandising and housekeeping standards.<br>• Complies with store policies and procedures to maintain a safe shopping and working environment.<br>• Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.<br>• Completes sales transactions quickly and accurately while adhering to cash protection procedures.<br>• Minimizes loss by actively maintaining sales floor awareness while serving customers.<br>• Collaborates productively and respectfully with team members to meet or exceed store goals.<br>• Completes all compulsory training programs and effectively transfers learning into skills on the job.<br>• Communicates a desire for ongoing learning and welcomes all available opportunities to increase performance.<br>Key Relationships:<br>• Customers<br>• Peers &amp; Supervisor<br>Requisite Education and Experience / Minimum Qualifications:<br>• A minimum of 1-2 years of Store Management experience.<br>• Preferably between 1-2 years working in a sports/fashion customer &amp; commercial-focused retail environment.<br>• Basic numeracy, literacy, and verbal communication skills.<br>• Fluency in English and French, while Arabic would be advantageous.<br><br></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the luxury marketplace.</p><p>To showcase the benefits and perks of working at the property and Accor, including talent development opportunities and Corporate Social Responsibility activities, you will be responsible for, among others:</p><ul><li>Leading the business; Lead the overall management and strategic direction of the property and support all departments in the achievement of operational targets</li><li>Maximize the property in terms of profit and management of financials</li><li>Ensure full compliance with operating controls and legislation in all areas of the business</li><li>Building your team: Actively involved in the recruitment process of positions within the property to select the best fit</li><li>Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to provide input</li><li>Develop relationships within the local community</li><li>Driving service culture: Maintain product and service quality standards to exceed guest expectations</li><li>Promote the brand and ensure all brand essentials and standards are in place and executed consistently.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong leadership, interpersonal skills and strategic vision</li><li>Strong commercial and business acumen</li><li>Tenacity to drive the top line to exceed targets</li><li>Ability to position the property in the luxury marketplace</li><li>Experience in leading the overall management and strategic direction of a property</li><li>Experience in maximizing property profit and managing financials</li><li>Experience in ensuring full compliance with operating controls and legislation</li><li>Experience in recruitment processes</li><li>Ability to champion employee engagement and promote a collaborative and inclusive environment</li><li>Ability to develop relationships within the local community</li><li>Ability to maintain product and service quality standards to exceed guest expectations</li><li>Ability to promote the brand and ensure all brand essentials and standards are in place and executed consistently.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-commerce Content Manager today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Build and maintain landing pages in Makaira using existing page-builder elements; Structure and enrich page content — copy, images, video — within approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text; Keep up with evolving tools and technology in the e-commerce content space.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of hands-on experience in e-commerce content management, copywriting, or landing page creation; Experience working with e-commerce platforms (e.<br>g. Shopify, Magento, Makaira, or similar); Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-commerce Content Manager who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> <br> Job : <p>The Mobile and Internet Testing Department ensures the handling of anomalies related to commercial launches of Orange France offers and thus contributes to the quality loop of the catalogs.</p><br><br><p><br>The activity consists of managing production anomalies, from request reception to capitalization, including correction if necessary for the Internet and Mobile scope.<br>The activity concerns all anomalies from a commercial launch and is divided into 2 periods: VSR and Post T3.</p><br><br><p><br>Requests arrive either via a "tempo" tool or by email:</p><br><br><ul><li>Qualify the request to ensure it is indeed an anomaly: find the marketing brief, the catalog, the transverse modeling manager (RMT) who handled the request</li><li>Track the request in the tempo tool (or in sharepoint for now) and assign it to the RMT concerned with the fix</li><li>Respond to the requester to acknowledge receipt of their request</li><li>Ensure that requests are being processed, monitor, and if necessary, follow up to meet deadlines</li><li>Organize and lead meetings with various stakeholders on the subject if needed</li><li>Manage the commercial launch bridge and the VSR bridge during the 15 days following the collection launch.</li><li>Send the daily report</li><li>Participate in billing meetings (every 15 days) and Soft follow-up meetings (every week)</li><li>Participate in the Parameterization committee or lead the meeting if necessary</li><li>Manage catch-up work if needed</li><li>Ensure the ticket is correctly filled out once the fix has been deployed</li><li>Inform the requester of the incident so they can validate the fix</li><li>Organize the review meeting with partners before the final milestone</li><li>Organize the transfer of pain points during the final milestone of the collections and monitor their evolution</li><li>Propose areas for improvement by identifying P0, reiterated, or recurring anomalies</li><li>Participate in the capitalization meeting</li><li>Participate in the steering committee</li><li>The team manages tests on the day of the commercial launch and coordinates various stakeholders, writes the report, and escalates anomalies on the VSR bridge</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hills’ mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a step ahead so pets and pet parents can enjoy every day together. As the US #1 Veterinarian Recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health.</p><br> <p><br>We are seeking a&nbsp;<strong>Territory Manager&nbsp;</strong>located in either <strong>Cape Cod, MA or South East Massachusetts.</strong> The role is responsible for managing a customer base of veterinary clinics building omnichannel net sales, product mix, growing overall Hills consumption, share of market and BRMO (brand recommended most often), while also staying abreast of the competitive climate in the assigned territory to ensure the appropriate actions take place to drive the business.<br>&nbsp;</p><br> <p><strong>Responsibilities:</strong></p><br> <ul> <li>Manage a customer base of veterinary clinics, building omnichannel net sales, volume, market share and BRMO while improving product mix</li> <li>Ensure excellent coverage and 7Ps execution, to grow net sales, drive volume, Brand Recommended Most Often (BRMO) and market share</li> <li>Promote and merchandise Hill's products and services. Implement the Perfect Clinic program where applicable.</li> <li>Educate customers through detailing and in-clinic seminars on the outstanding economic and nutritional value of Hill's pet diets and products</li> <li>Contribute to pets' well-being by driving endorsement of our products</li> <li>Develop creative customer specific strategies and joint plans to get results, based on Customer Analysis</li> <li>Leverage Hill’s commercial and professional programs to drive product experience, awareness of outstanding formulation and taste to generate professional endorsement, and improve sales and market share in the clinic.</li> <li>Rollout new product launches and detail products to clinic staff leading to increased in-store presence and market leadership for all products</li> </ul> <p><br><strong>Required Qualifications:</strong></p><br> <ul> <li>Bachelor's Degree</li> <li>DL NUMBER - Valid Driver's License</li> <li>2+ years of professional experience</li> </ul> <p>&nbsp;<br><strong>Preferred Qualifications:&nbsp;</strong></p><br> <ul> <li>Doctorate of Veterinary Medicine (DVM)</li> <li>2+ years of sales experience or vet clinic experience</li> <li>Sales experience in Animal Health</li> <li>Certified Veterinary Technician-NAVTA</li> <li>Ability to relocate for future opportunities</li> <li>Excellent communication, relationship building, and presentation skills, highly competitive, tenacious, and self-motivated</li> <li>Strong selling skills. Ability to persuade, negotiate and close</li> <li>Excellent skills in time management, planning and handling budgets</li> <li>Aim to grow and build a territory and a passion for pets</li> <li>Good analytical skills and basic understanding of business and business terminology</li> <li>Good work ethic, professional appearance and approach, high integrity</li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role. </p><br><br> <br> Job : <p>Reporting to the Reproduction and Breeding Manager, your main mission will be to contribute to the execution of the roadmap regarding genetic improvement and performance by supervising all processes related to equine health and reproduction.</p><br><br><p>As such, your main activities will be:</p><br><br><p><strong>Implementation of Equine Reproduction Objectives in Technical and Administrative Aspects and Horse Health for the Company</strong><br>- Ensure compliance with reproduction procedures to guarantee the quality and conformity of practices.<br>- Provide close gynecological monitoring of mares at the Stud Farm's reproduction center, ensuring their well-being and health.<br>- Guarantee the smooth running of the breeding season at the Stud Farm and in the reproduction centers in your region.<br>- Actively participate in organizing the allocation of resources, whether qualified personnel or stallions, within the reproduction centers affiliated with the Stud Farm.<br>- Ensure the completeness and accuracy of documentary databases in information systems, guaranteeing efficient information management.<br>- Maintain vigilant monitoring of supplies and quality of stocks related to reproduction, ensuring that necessary resources are available to support ongoing operations.<br><strong>Monitoring Horse Health and Well-being</strong><br>- Establish and follow a sanitary prophylaxis calendar to ensure preventive health of horses.<br>- Develop and monitor the feeding program, including distribution, to maintain adequate and balanced nutrition.<br>- Establish and monitor a farriery program to maintain the health of horses' hooves and feet.<br>- Provide curative treatments as needed to ensure the recovery of sick or injured horses.<br>- Supervise and follow up on interventions by contracted veterinarians to ensure appropriate medical care.<br>- Ensure the monitoring of supplies and the quality of stocks related to the management of stables and horses to maintain necessary resources.<br>- Establish and monitor a horse training program to ensure their physical condition, training, and well-being.<br><strong>Reporting and Performance Monitoring</strong><br>- Monitor reproduction indicators, collecting data and analyzing the performance of reproduction processes.<br>- Generate periodic reports on reproduction, providing quantitative information and trend analysis.<br><strong>Team Management</strong><br>- Supervise, lead, develop, and manage the performance of the team.</p><br><br> <br> Required profile : <p>As a potential candidate, you:</p><br><br><ul><li>Are a veterinarian by training with proven experience, ideally in the equine world;</li><li>Manage equine reproduction;</li><li>Have knowledge of reproduction and insemination procedures;</li><li>Manage horse feeding and the stables for breeding stallions;</li><li>Manage teams and drive performance;</li><li>Are results-oriented;</li><li>Are rigorous and have organizational skills.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><p><b>Abbott</b> is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life‑changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.</p><br><br>At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:<br>• Career development with an international company where you can grow the career you dream of.<br>• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.<br>• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.<br>In Abbott’s <b>Rapid Diagnostics</b> divisionwe are committed to improving patient outcomes by delivering fast, accurate, and actionable diagnostic information to clinicians and healthcare providers.<br><b>The Opportunity</b>The role of <b>Key Account Manager</b>, based in <b>Morocco</b>, will drive commercial success and expand Abbott’s presence across key accounts. This position focuses on accelerating sales growth, strengthening customer partnerships, and enhancing in‑market execution through close collaboration with our distributor and on‑ground stakeholders<br>.<br><b>What You’ll Work On</b><ul><li>Drive <b>commercial strategy</b> to achieve sales and gross margin targets across assigned accounts</li><li>Define and track <b>volume objectives</b>, negotiate agreements, and increase visibility of Abbott brands</li><li>Develop and execute <b>tactical action plans</b> to boost sales within Morocco</li><li>Build and maintain strong, long-term <b>customer relationships</b></li><li>Manage a structured <b>pipeline of opportunities</b> and ensure rigorous follow-up</li><li>Identify and support <b>tenders and large opportunities</b>, guiding customers to successful outcomes</li><li>Monitor <b>market trends, competitor activities, and pricing</b>, implementing corrective actions as needed</li><li>Create <b>differentiated sales arguments</b> to strengthen competitive positioning</li><li>Ensure smooth <b>sales processes and delivery coordination</b> in line with Abbott standards</li><li>Collaborate with <b>after-sales service teams</b> to deliver excellent customer support</li><li>Drive <b>distributor performance and capability development</b>, including field support and product knowledge enhancement</li><li>Coordinate <b>ordering and supply cycles</b> and support distributor field activities</li></ul><b>Qualifications</b><ul><li>Proven Sales/ Key Account/ Commercial experience in a <b>multinational environment</b>, ideally within <b>IVD / laboratory diagnostics</b></li><li>Strong <b>commercial and key account management</b> experience</li><li>Experience working with <b>distributors and managing partnerships</b></li><li>Fluency in English, <b>French, Arabic is (essential)</b></li><li>Strong analytical, negotiation, and relationship-building skills</li><li>Ability to work independently and effectively within a dynamic, cross-functional environment</li></ul><br>Applications should be submitted in English due to business requirements .<br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><p><b>Abbott</b> is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life‑changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.</p><br><br>At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:<br>• Career development with an international company where you can grow the career you dream of.<br>• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.<br>• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.<br>In Abbott’s <b>Rapid Diagnostics</b> divisionwe are committed to improving patient outcomes by delivering fast, accurate, and actionable diagnostic information to clinicians and healthcare providers.<br><b>The Opportunity</b>The role of <b>Key Account Manager</b>, based in <b>Morocco</b>, will drive commercial success and expand Abbott’s presence across key accounts. This position focuses on accelerating sales growth, strengthening customer partnerships, and enhancing in‑market execution through close collaboration with our distributor and on‑ground stakeholders<br>.<br><b>What You’ll Work On</b><ul><li>Drive <b>commercial strategy</b> to achieve sales and gross margin targets across assigned accounts</li><li>Define and track <b>volume objectives</b>, negotiate agreements, and increase visibility of Abbott brands</li><li>Develop and execute <b>tactical action plans</b> to boost sales within Morocco</li><li>Build and maintain strong, long-term <b>customer relationships</b></li><li>Manage a structured <b>pipeline of opportunities</b> and ensure rigorous follow-up</li><li>Identify and support <b>tenders and large opportunities</b>, guiding customers to successful outcomes</li><li>Monitor <b>market trends, competitor activities, and pricing</b>, implementing corrective actions as needed</li><li>Create <b>differentiated sales arguments</b> to strengthen competitive positioning</li><li>Ensure smooth <b>sales processes and delivery coordination</b> in line with Abbott standards</li><li>Collaborate with <b>after-sales service teams</b> to deliver excellent customer support</li><li>Drive <b>distributor performance and capability development</b>, including field support and product knowledge enhancement</li><li>Coordinate <b>ordering and supply cycles</b> and support distributor field activities</li></ul><b>Qualifications</b><ul><li>Proven Sales/ Key Account/ Commercial experience in a <b>multinational environment</b>, ideally within <b>IVD / laboratory diagnostics</b></li><li>Strong <b>commercial and key account management</b> experience</li><li>Experience working with <b>distributors and managing partnerships</b></li><li>Fluency in English, <b>French, Arabic is (essential)</b></li><li>Strong analytical, negotiation, and relationship-building skills</li><li>Ability to work independently and effectively within a dynamic, cross-functional environment</li></ul><br>Applications should be submitted in English due to business requirements .<br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span><br> <strong><span>Department Focus:</span></strong> <span>The Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market.</span><br> <strong><span>Your Impact:</span></strong> <span>As a Enterprise Customer Success Manager, you'll be the strategic anchor ensuring our enterprise customers thrive and achieve maximum value from the Deliverect platform. You will focus on driving product adoption and fostering long-term loyalty for a mixed book of accounts, acting as the bridge between our customers and our internal Product and Support teams. Your role is pivotal in fueling retention and revenue growth through exceptional support and a data-driven approach to customer health.</span><br> <strong><span>Logistics:</span></strong> <ul> <li><span>Fluency in English and French is required, with strong written and verbal communication skills being essential.</span></li> <li><span>Work Location: This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our local office and 1 day from the comfort of your home.</span></li> </ul><br><p><b>What You Will Do: </b></p><br><ul> <li> <p><span>Develop and execute strategies to foster long-term customer relationships and guide enterprise clients through success milestones and product adoption.</span></p><br> </li> <li> <p><span>Work Cross-functionally and collaboratively with Enterprise Account Managers and Support teams to resolve complex issues, and advocate for customers by requesting new features from the Product team.</span></p><br> </li> <li> <p><span>Monitor customer usage and leverage data to demonstrate Deliverect's value, identifying opportunities to improve customer health and adoption rates.&nbsp;</span></p><br> </li> <li> <p><span>Issue Resolution &amp; Support Escalation: Act as an escalation point for complex technical and non technical queries, ensuring timely resolutions.</span></p><br> </li> <li> <p><span>Identify potential upsell opportunities and support renewal management to ensure continued revenue growth.&nbsp;</span></p><br> </li> </ul><br><p><b>What You Will Bring: </b></p><br><ul> <li><ul> <li><span>Professional fluency in English and French is essential for managing our diverse account base.</span></li> <li><span>2+ years of experience in a customer-facing role such as Customer Support, Customer Success or Account Management, ideally within a SaaS environment.</span></li> <li><span>An analytical mindset with the ability to analyze complex customer issues and leverage data analysis tools to measure customer health and develop effective solutions.</span></li> <li><span>Proven ability to manage multiple projects simultaneously, meet deadlines, and navigate a fast-paced environment.</span></li> <li><span>Exceptional communication skills with the ability to build trust and rapport with key stakeholders across multiple departments.</span></li> <li><span>Familiarity with Google Suite and Zoom; experience with Planhat and HubSpot is a strong plus.</span></li> </ul><br></li></ul><br> </div>