وظائف مدير منطقة في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Foundever</strong> is defined by a culture strongly driven by <strong>innovation</strong>, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a <strong>collaborative</strong> culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A <strong>competitive</strong> dimension reinforces performance expectations and results orientation, while a more moderate <strong>organizational</strong> component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings. </p><br><br> <br> Job : <p>Your mission: provide complete and quality support to customers while ensuring their satisfaction and loyalty.</p><br><br><p>As an Advisor, you will be responsible for:</p><br><br><p>- Receiving and managing inbound customer calls,<br>- Listening, diagnosing needs, and providing precise and appropriate solutions,<br>- Proposing additional sales in response to requests,<br>- Applying established processes and mastering internal tools,<br>- Communicating any useful information to improve service quality,<br>- Meeting and exceeding established qualitative and quantitative objectives.</p><br><br> <br> <br> Required profile : <p>We are looking for motivated and attentive candidates, with:</p><br><br><p>- A high school diploma (Bac) or higher level of education,<br>- Excellent French language skills, both spoken and written,<br>- A strong sense of customer service and a commercial aptitude,<br>- Good computer skills,<br>- Punctuality, regular attendance, and a sense of commitment.</p><br><br><br><p>Social benefits and more:</p><br><br><p>At Foundever, we value your skills and investment with:</p><br><br><p>- Attractive remuneration (fixed salary + performance bonuses + sales bonuses),<br>- A permanent contract (CDI) from the first day of training,<br>- 100% paid training to give you the best start,<br>- Comprehensive social benefits: health insurance, social contributions,<br>- A friendly work environment with a relaxation area (social club, activities, gift vouchers, tombola, board games, table football),<br>- Transport provided for your convenience.</p><br><br><p>Like all positions in our company, this position is open to people with reduced mobility.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>JOB SUMMARY Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.</p><p>CORE WORK ACTIVITIES Supporting Management of Spa Operations and Budgets Assumes the responsibilities of the Spa Director in his/her absence. Ensures all employees have the proper supplies, equipment and uniforms. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Manages supplies and equipment inventories within budget. Maintains cleanliness of spa and related areas and equipment. Understands the impact of department s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals. Ensuring and Delivering Exceptional Customer Service Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement. Strives to improve service performance. Conducting Human Resources Activities Solicits employee feedback, utilizing an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Ensures employees understand expectations and parameters. Brings issues to the attention of the department manager and Human Resources as necessary. Observes service behaviors of employees and providing feedback to individuals. Participates in employee progressive discipline procedures. Participates in an on-going employee recognition program. Reviews comment cards and guest satisfaction results with employees. Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job. Supervises on-going training initiatives and conducting training when appropriate. Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team. Celebrates successes and publicly recognizes the contributions of team members. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Assists the Spa Director in managing the day-to-day operations of the spa as necessary.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Quality Department, your main role will be to ensure compliance with customer/authority requirements to guarantee process conformity, as well as to stimulate continuous improvement, guarantee performance, and maintain the quality/safety system and support its adoption by all. In particular, your mission will consist of:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding and responding to the expectations/requirements of the client and the authorities.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting staff in understanding and applying customer and authority requirements</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To be the quality focal point for one's area during internal and external audits.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Protecting the customer from poor quality</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To lead, participate in and support investigations and causal analyses</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze non-conformities with regard to potential impacts on flight safety</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the implementation of security measures for each cart and non-quality export.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Addressing non-conformities is one of its responsibilities.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure that each DAC/CAR is correctly operated by the cart manager.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gather the elements necessary for closing the DAC/CAR</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Stimulate continuous improvement</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Guarantee performance</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in achieving quality in an effective way</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define the quality indicators for its scope in collaboration with the hierarchy of the sector(s)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify and assist in the implementation of the action plan to reduce the costs of non-quality and customer complaints.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prioritize prevention and anticipation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sharing Experience Feedback and Feedback to the Declarant</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define, plan and carry out the surveillance activities associated with its perimeter.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify the effectiveness of corrective and preventive actions</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the action plan resulting from the Safety Management System / Screening Committee</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in updating risks according to the Safety Management System.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To act as a liaison for the deployment of initiatives to improve quality (FH, FOD, )</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To implement a simple and user-friendly quality system for everyone</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure the application of the quality policy, respect for fundamental quality principles, and the application of the procedures of the Quality and Safety Management System.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Train and raise awareness among staff regarding quality fundamentals and the Quality and Safety Management System.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor the staff qualification process</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Validate the (re)qualification of special process installations</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the industrial validation process</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the process of amending the capacity lists</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a Bac+5 degree in Engineering or equivalent, you have 8 years or more of experience in a similar position ideally in the aeronautics sector. You are rigorous, possess strong leadership, an analytical mind and a sense of innovation, you enjoy teamwork, then this position is for you!</font></font></p>

<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Ensure the safe and efficient loading and off-loading of aircrafts and trucks at the Gateway (CAS-GTW) in compliance with DHL operational procedures, safety regulations and quality standards, following the instructions of the Team Leader or Supervisor.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Ensure that all ramp and ground handling equipment is functionally tested before operations start.</li><li>Operate ramp machinery and equipment safely and responsibly.</li><li>Ensure correct handling, storage and post-operation checks of ramp equipment.</li><li>Perform loading and unloading of aircrafts, ULDs and trucks according to operational instructions.</li><li>Support operational activities where labor is required, including cleaning and housekeeping (5S).</li><li>Maintain the work area clean, tidy and safe at all times.</li><li>Report immediately any damage, defect, incident or operational error to the Team Leader or Supervisor.</li><li>Ensure full compliance with operational processes and DHL-specific safety and security regulations.</li><li>Be familiar with the work area, including the location of first aid kits and fire-fighting equipment.</li><li>Actively contribute to a safe working environment by identifying hazards and reporting near-miss events.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">*Team-oriented, dedicated, responsible and able to work independently.<br>Quality-conscious with a strong safety mindset.<br>Basic knowledge of computers and relevant operational systems is an advantage.<br>Knowledge of the logistics or aviation industry is an asset.<br>Ability to speak, understand and read <strong>French</strong>.<br>Ability to speak, understand and read <strong>English</strong> is an advantage.<br>Valid driving license category <strong>B</strong>.</p><p Segoe UI"; font-size: 14px;">Training required or to be completed:<br>Introductory legal mandatory training including DG Category 8 and Security.<br>Code of Practice, Code of Conduct and Information Security Awareness.<br>CIS Welcome to My Country, My Company and My Function.<br>CIS Cross-Functional Curriculum.<br>CIS ULD Build-Up Awareness and Coy Reload/Unload.<br>Apron Safety and ISO Awareness.</p></div><div> </div><div> </div><div> </div><div> </div><div> </div><div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Working with the Key Account Managers in your area, you will be the technical and administrative support that secures every step of the customer relationship.</p><br><br><ul><li>Produce sales offers on behalf of the Key Account Managers.</li><li>Manage customer relations for your portfolio: listen to technical needs, advise on products, respond to requests.</li><li>Negotiate terms for opening customer accounts, in line with commercial policy.</li><li>Manage tender files (administrative, technical, financial).</li><li>Support KAMs in following up on deliveries and managing billing files (quotes, proformas, purchase/delivery orders).</li><li>Track customer payment status in coordination with collections, and handle complaints.</li><li>Update sales opportunities in the CRM (Vtiger).</li></ul> <br> Required profile : <ul><li>Minimum of a 2-year degree: BTS (<strong>sales techniques</strong>) or <strong>hydraulics</strong> training.</li><li><strong>Proven experience (3 to 5 years)</strong> in a similar role, ideally in the <u><strong>hydraulic, mechanical, or industrial sector</strong></u>.</li><li>Good understanding of technical products (<strong>valves</strong>, <strong>pipes</strong>, <strong>fittings</strong>).</li><li>Organized, autonomous, enjoys teamwork.</li><li><u>Perfect command of spoken and written French.</u></li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, concierge ) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Room Operations Team<br>• Verifies that goals are being translated to the team as they relate to guest tracking and productivity.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.<br>• Verifies that the team has the capabilities to meet expectations.<br>• Leads by example demonstrating self-confidence, energy and enthusiasm.<br>• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.<br>Managing Property Rooms Operations Function(s)&nbsp;<br>• Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).<br>• Follows property specific second effort and recovery plan.<br>• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.<br>• Takes proactive approaches when dealing with employee concerns.<br>• Extends professionalism and courtesy to employees at all times.<br>• Communicates/updates all goals and results with employees.<br>• Meets semiannually with staff on a one-to-one basis.<br>• Assists/teaches the team scheduling against guest and hours/occupied room goals.<br>• Performs hourly job functions as needed.<br>• Performs other duties, as assigned, to meet business needs.<br>Managing and Monitoring Activities that Affect the Guest Experience<br>• Understands the brand's service culture.<br>• Provides excellent customer service by being readily available/approachable for all guests.<br>• Strives to continually improve guest and employee satisfaction.<br>• Takes proactive approaches when dealing with guest concerns.<br>• Extends professionalism and courtesy to guests at all times.<br>• Responds timely to customer service department request.<br>• Verifies that all team members meet or exceed all hospitality requirements.<br>Managing Profitability<br>• Assists in performing required annual Quality audit with General Manager (GM) &amp; Regional Director (RD).<br>• Verifies that a viable key control program is in place.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>• Strives to maximize the financial performance of the department.<br>Conducting Human Resources Activities<br>• Interviews and assists in making hiring decisions.<br>• Receives hiring recommendations from team supervisors.<br>• Verifies that orientations for new team members are thorough and completed in a timely fashion.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Neuroscience is a leading therapeutic area at AbbVie dedicated to delivering transformative therapies for patients with neurological and psychiatric disorders.</p><br><p>The Director, Neuroscience Strategic Management serves as Chief of Staff to the Vice President, Neuroscience Discovery Research. In this role, the individual partners closely with the VP and leadership team to advance strategic priorities, strengthen organizational effectiveness, and drive execution of key initiatives across the Neuroscience organization.</p><br><p>The Chief of Staff acts as a trusted advisor and operational leader, helping translate strategy into action by coordinating cross-functional efforts, aligning stakeholders, tracking progress against objectives, and facilitating effective decision-making. The role requires strong business acumen, organizational agility, and the ability to navigate complex environments while fostering collaboration across functions, sites, and leadership teams.</p><br><p>Success in this role requires strategic thinking, strong communication and influencing skills, operational excellence, and the ability to drive outcomes through others.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Partner with the VP, Neuroscience Discovery Research, to support the development, communication, and execution of organizational priorities and strategic initiatives.</li><li>Drive operational excellence across the Neuroscience organization through effective planning, governance, and execution.</li><li>Support leadership team effectiveness by facilitating agenda development, decision-making processes, follow-up actions, and alignment on key priorities.</li><li>Coordinate and monitor progress of high-impact cross-functional initiatives, identifying risks, dependencies, and opportunities to accelerate delivery.</li><li>Serve as a trusted advisor to the VP by providing objective analysis, recommendations, and actionable insights to support informed decision-making.</li><li>Foster collaboration across Discovery Research functions, disease areas, and sites to drive alignment and execution.</li><li>Partner with functional leaders to support organizational planning, resource prioritization, change management, and business process improvements.</li><li>Help identify and coordinate strategic external engagements, collaborations, and partnership opportunities aligned with Neuroscience priorities.</li><li>Develop executive communications, presentations, and materials that clearly articulate business priorities, progress, and recommendations.</li><li>Partner closely with Finance, Business Management, and Discovery Research leadership to support organizational planning and operational objectives.</li><li>Capture and share best practices, lessons learned, and organizational insights to improve effectiveness and strengthen collaboration across teams.</li></ul><br>Qualifications<br><br><ul><li>Advanced degree (MS, PhD, PharmD, or equivalent) in Neuroscience or a related scientific discipline.</li><li>Minimum 8–10 years of experience within the pharmaceutical, biotechnology, healthcare, consulting, or related industries.</li><li>Experience in one or more of the following areas: research and development, program management, business operations, strategic planning, alliance management, or management consulting.</li><li>Demonstrated success leading complex cross-functional initiatives and driving execution in matrixed organizations.</li><li>Strong analytical, organizational, and problem-solving capabilities.</li><li>Excellent written and verbal communication skills, including experience preparing materials for senior leadership audiences.</li><li>Proven ability to influence stakeholders and build productive relationships across functions and organizational levels.</li><li>Experience supporting senior executives or leadership teams.</li><li>Experience in organizational transformation, operational improvement, or change management initiatives.</li><li>Familiarity with Discovery Research processes and the drug discovery environment.</li></ul><p><strong>Leadership Capabilities</strong></p><br><ul><li>Demonstrates sound judgment, professionalism, and discretion when handling sensitive matters.</li><li>Builds trust and credibility through collaboration, accountability, and consistent delivery.</li><li>Effectively influences without direct authority and drives alignment across diverse stakeholders.</li><li>Balances strategic thinking with operational execution and attention to detail.</li><li>Anticipates challenges, identifies practical solutions, and proactively drives resolution.</li><li>Thrives in a fast-paced environment and effectively manages multiple priorities.</li><li>Communicates complex concepts clearly and concisely to a variety of audiences.</li><li>Promotes a culture of continuous improvement, learning, and collaboration.<br>&nbsp;</li></ul><p><em>This position will be located in Cambridge, MA. Applicants should be willing to relocate if not already located in the Greater Boston Area.&nbsp;</em></p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of thisposting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location,and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;​</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission,incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless anduntil paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<div><p><strong>Sales support</strong></p>   <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p>   <p>DHL Global Forwarding has an opening for <strong>Sales support </strong>in Morocco. In this role, you will, under supervision, support sales plans and processes to achieve business growth, profitability, and customer retention goals within a defined territory, in alignment with business strategy, financial objectives, Group guidelines, and policies.</p> <p><strong><em>Join us in connecting people and improving lives!              </em></strong></p>     <p><strong>In this Sales support position </strong></p> <ul> <li>You will, under supervision, support sales sub-function plans and processes to deliver business growth, improve profitability, and enhance customer retention within a defined area/territory, in line with business strategy, financial objectives, Group guidelines, and company policies.</li> </ul>   <ul> <li>You will undertake generally repetitive tasks to implement sales, marketing, customer retention, advertising, pricing, and distribution plans.</li> </ul>   <ul> <li>You will comply with established procedures to reconcile sales, revenues, and costs against forecasts to identify problem areas and discrepancies.</li> </ul>   <ul> <li>You will assist in identifying and reporting improvement opportunities based on pipeline reporting, in collaboration with the Sales Effectiveness team.</li> </ul>   <ul> <li>You will verify and analyze market trends and customer requirements and support the translation of products/services into solutions that meet customer needs.</li> </ul>   <ul> <li>You will, under supervision, provide administrative support in managing sales support processes and tools to ensure sales force effectiveness</li> </ul>   <p><strong>Qualifications & Experience</strong></p> <ul> <li>Skills: Sales Management, New Business Development, Sales Forecasting, CRM, Customer Satisfaction, Customer Acquisition, Customer Retention, Customer Segmentation, Market Segmentation, Account Management, Market Trends, Product Development Strategy, Product Development Life Cycle, Change Management, Advertising, Pricing, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback</li> </ul>   <ul> <li>Education Level</li> </ul> <p>               Vocational/Specialized/Technical/Certification</p>   <ul> <li>Experience Level</li> </ul> <p>less than 2 years</p>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul>     <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <p> <font color="#ffffff">#LI-MEA</font></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>SUMMARY OF THE ROLE</span></p><br>Reporting to the General Manager, you will be responsible for strengthening Jotun’s market position and competitiveness across the assigned portfolio. You will leverage deep customer, shopper and market insights to identify growth opportunities, drive profitable growth and develop impactful marketing initiatives and innovations that address customer needs. You will work closely with Sales and other key functions to execute the segment and category strategies within agreed budgets. The position is based in Casablanca, Morocco.<p><span>Responsibilities:</span></p><br><ul><li><span>Initiate and implement campaigns, launches, innovations, or similar based on market analysis, competitor monitoring, and customer insight within assigned areas of responsibility.</span></li><li><span>Drive segment, category, brand, product, or solution performance and leverage business potential through projects and processes in cooperation with other functions</span></li><li><span>Ensure the necessary marketing vehicles (products, systems, and marketing material) are in place.</span></li><li><span>Generate marketing deliverables (insight, business case, key selling arguments, and communication package)</span></li><li><span>Drive the Category innovation strategy by identifying consumer insights and preparing Innovation concepts in cooperation with the Innovation Manager.</span></li><li><span>Responsible for growing category and brand with support from the region, local sales, technical, supply chain, and customer network to achieve agreed financial results and market share.</span></li><li><span>Develop and maintain local assortment and identify market needs, closely coordinate with different functions to increase market shares and profitability.</span></li><li><span>Coordinate and assist in devising the strategies, plan, budget, etc., in order to achieve the company’s objectives and targets.</span></li><li><span>Responsible for new product launches and implementations by working closely with local and regional marketing teams in order to drive the success of new innovations.</span></li><li><span>Develop and implement proper pricing and product management strategies by analyzing market information and working closely with the Sales team in order to increase sales and market share in the responsible geographical area.</span></li><li><span>Being able to match Jotun's product portfolio to our target markets, identifying the gaps, and deciding on corrective action or products needed, matching these needs with correct innovations.</span></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><span>What we look for<br></span></p><br><ul><li><span>At least 7 years of experience in Marketing, with strong exposure to Retail / Trade Marketing, ideally in Paints, FMCG, Construction or a related industry.<br></span></li><li><span>Proven experience in category, product and brand management, preferably within a retail/distributor environment.<br></span></li><li><span>Strong understanding of customer insights, shopper behaviour, market trends and competitor analysis, with the ability to identify growth opportunities.<br></span></li><li><span>Experience in launching products, developing go-to-market strategies, pricing and in-store marketing initiatives in close collaboration with Sales.<br></span></li><li><span>Commercially driven, analytical and hands-on, with strong stakeholder management and a proven ability to deliver growth, market share and profitability.<br></span></li></ul><p><span>What we offer<br></span></p><br><ul><li><span>Competitive compensation and benefits. <br></span></li><li><span>Continuous learning opportunities and training activities through on-the-job training and our in-house learning. <br></span></li><li><span>Career development opportunities across multiple disciplines and geographies. <br></span></li><li><span>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores. <br></span></li><li><span>A supportive and inclusive company culture where you can be your authentic self. <br></span></li><li><span>A focus on having fun together through team buildings and social activities.<br></span></li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>Jotun Maroc Sarl D Associe Unique<p><br><b>Contract Type:</b></p><br>Regular<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>27.10.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun Maroc, established in 2009, is one of the key markets within the MEIA region. With a sales office and a rapidly growing team, we aim to further strengthen Jotun’s position in Morocco through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. &nbsp;</p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Centrale Danone</strong> is characterized by an <strong>innovation-driven culture</strong>, where creativity, agility and experimentation are central to the organization’s dynamics. This is complemented by a <strong>strong collaborative dimension</strong>, fostering team engagement, quality relationships and talent development. The company also maintains a performance-oriented mindset, supported by a focus on results, while relying on structured processes to ensure efficiency and reliability. Overall, it reflects a balance between innovation, teamwork and operational discipline. </p><br><br> <br> Job : <p>Centrale Danone is looking for its new <strong>Plant Technical Manager</strong> based at the Meknès Plant.</p><br><br><p>In this role, you will be responsible for:</p><br><br><ul><li>Defining the annual investment needs with the Plant management for the preparation of the plant budget;</li><li>Managing the annual maintenance budget;</li><li>Actively participating in the plant's master plan;</li><li>Developing and planning, in consultation with the various departments, the preventive maintenance of the plant's equipment and facilities, ensuring minimal machine downtime;</li><li>Participating in the design of new installations, monitoring, execution, and control of contractual performance, and ensuring the integration of new equipment into the maintenance plan;</li><li>Contributing to the successful completion of programmed projects through coordination with relevant entities and by respecting deadlines and recommended performance levels;</li><li>Contributing to the development and modernization of facilities by integrating quality and productivity objectives;</li><li>Managing the interface with service providers by developing specifications for tenders, planning and monitoring execution work for programmed projects;</li><li>Monitoring improvement projects for the process within the plant, broken down into collective actions;</li><li>Training and leading your team around predefined quality objectives;</li><li>Ensuring customer satisfaction within your process to increase their satisfaction with your requirements and in line with predefined performance;</li><li>Contributing to the continuous improvement of manufacturing processes and their environment;</li><li>Managing the spare parts warehouse section;</li><li>Participating in internal audits to constantly strive for improved equipment safety;</li><li>Formally reporting any deviations related to food safety;</li><li>Ensuring the monitoring and control of food safety aspects (CCP, PRPO monitoring, etc.);</li><li>Planning and managing the implementation of the Maintenance, PTN, and Metrology Process for the plant;</li><li>Leading and participating in the updating of the HACCP System / PRP Plan;</li><li>Participating in the analysis of verification activity results;</li><li>Being responsible for the safety of your employees and individuals working in your area;</li></ul> <br> <br> Required profile : <p>Experienced Engineer, Bac + 5 (Master's degree level) with a minimum of 10 years of experience --&gt; (Strong skills in: Production/ Maintenance).</p><br><br><p><strong>Technical Skills:</strong></p><br><br><ul><li>Project management;</li><li>Ensuring safety of interventions;</li><li>Applying and enforcing technical specifications (standards and regulations);</li><li>Analyzing failures to propose improvements;</li><li>Directing and monitoring maintenance and repair work.</li></ul><p><strong>Managerial / Behavioral Skills:</strong></p><br><br><ul><li>Leadership</li><li>Adaptability</li><li>Initiative</li><li>Achievement</li><li>Conceptualization</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position of Sales Manager (MICE, Leisure &amp; Golf) vis accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> Background and Organizational Context <br> <p>UNDP Morocco Country Programme Document (CPD) for the period 2023 to 2027 Programme will focus on three UNSDCF priority outcome areas:&nbsp;</p><br> <p>(a) inclusive economic transformation and sustainability (UNSDCF outcome 1);&nbsp;</p><br> <p>(b) inclusion and social protection (UNSDCF outcome 3); and&nbsp;</p><br> <p>(c) governance, resilience, and local development (UNSDCF outcome 4).&nbsp;</p><br> <p>Using a portfolio approach, wherever possible, UNDP interventions and its financing framework for economic transformation and sustainability will be informed by the engagement with vulnerable groups under the inclusion/social protection outcome area to design appropriate responses. Similarly, interventions under both inclusion/social protection and economic transformation, as well as Goals-related data monitoring, will inform the design of policies and processes to be supported under the governance, resilience, and local development outcome area – to improve the quality of policy coherence and services under the other outcome areas.</p><br> <p>UNDP is striving to ensure its procurement function and practices are an integral part of UNDP’s competitive advantage as a development partner of choice. This requires placing more attention on strategically integrating procurement at the project design stage, stimulating innovation in specifications and technologies, and adopting more sustainable production and consumption practices that align with UNDPs sustainable development goals.&nbsp; Sustainable procurement means making sure products, services, and purchases are as sustainable as possible with the lowest environmental impact and most positive social results. In implementing UNDP strategic procurement priorities, Country offices will strive to use flexible methods for high-value/low-risk and timely delivery that meet the needs of its clients and key stakeholders.</p><br> <br> Position Purpose <br> <p>Under the guidance and direct supervision of the DRR, Operations Manager, or Procurement Specialist, the Procurement Associate provides leadership in execution of procurement services in CO ensuring their effectiveness, transparency, and integrity.&nbsp; &nbsp;The Procurement Associate supervises and leads the support staff of the CO Procurement Unit.&nbsp; S/he promotes a client-focused, quality, and results-oriented approach in the Unit.&nbsp;</p><br> <p>The Procurement Associate works in close collaboration with Operations, Programme and project teams in the Country Office, Region and UNDP HQ as well as with vendors and Government officials to deliver information, provide advisory support, and resolve complex procurement-related issues.&nbsp;</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <br> Key Duties and Accountabilities <br> <strong>1.)&nbsp;</strong>Administer and supportimplementation of innovative and sustainable procurement strategies and policies that are in alignment with principles of fairness, integrity and transparency to achieve best value for money. <br> <ul> <li>Ensure full compliance of procurement activities with UNDP rules, regulations, policies, and strategic priorities through implementation of effective internal controls and proper functioning of UNDP’s client–oriented procurement management system.&nbsp;</li> <li>Elaborate/establish internal procurement Standard Operating Procedures (SOPs), map CO procurement business processes, and assist in managing workflows in Procurement Unit in coordination with supervisor.&nbsp;</li> <li>Conducts research to provide input to the formulation and implementation of the CO contract strategy that includes tendering processes and evaluation, managing the contract and contractor, legal considerations and payment conditions; and strategic procurement that includes sourcing strategy, supplier selection and evaluation, quality management, and cost reduction strategies.&nbsp; &nbsp;</li> </ul> <br> <p>2.) Organize procurement processes for CO, projects, and collaborate with other UN Agencies.</p><br> <br> <ul> <li>Consolidate procurement plans for the office and projects, and monitor their implementation for the country office and projects.</li> <li>Organize procurement processes that include preparation and conduct of RFQ, ITB or RFP, and the receipt and evaluation of quotations, bids or proposals in full compliance with UNDP rules and regulations.&nbsp;</li> <li>Conduct preliminary review of submissions to internal procurement review committees (CAP, RACP and ACP).&nbsp;</li> <li>Prepare Purchase Orders and contracts in and outside e-procurement systems, prepare purchase orders for contracting services, and create vendors and buyer profiles in e-procurement. Implement internal control system that ensures purchase orders are duly prepared, dispatched, and corrected on a timely basis when there are budget check errors or other problems.</li> <li>Implement harmonized procurement services and analyze new opportunities for joint procurement for the UN agencies in line with the UN reform.</li> </ul> <br> 3.)&nbsp; Implement a sourcing strategy and e-procurement tools to find best values in marketplace and align purchasing strategy to project and CO goals. <br> <ul> <li>Develop and update rosters of suppliers.&nbsp;</li> <li>Implement supplier selection and evaluation.</li> </ul> <br> <p>4.) Facilitate procurement knowledge building and knowledge sharing in CO, Region and UNDP.</p><br> <br> <ul> <li>Organize procurement training for operations and project staff.</li> <li>Organize procurement training for vendors on e-procurement modules.</li> <li>Synthesize lessons learned and best practices in procurement.</li> <li>Make sound contributions to knowledge networks and communities of practice.</li> </ul> <br> 5.) Ensures organization of logistical services focusing on achievement of the following results. <br> <ul> <li>Organization of travel including purchase of tickets, DSA calculation, PO preparation; arrangement of shipments; conference facilities arrangements.</li> <li>Timely conducted DSA, travel agencies, vehicle maintenance, hotel and conference facilities surveys.</li> </ul> <br> The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. <br> Supervisory/Managerial Responsibilities: Supervises support staff in Procurement Unit&nbsp; <br> Requirements: <br> <i><strong>Education</strong></i> <br> <ul> <li>Secondary education is required&nbsp;</li> <li>A university degree (bachelor´s degree) in Business Administration, Public Administration, Finance, Economics or equivalent will be given due consideration, but it is not a requirement.</li> <li>CIPS level 3 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.</li> </ul> <br> <p><i><strong>&nbsp;Experience, Knowledge, and Skills</strong></i></p><br> <br> <ul> <li>Minimum of 7 years (with secondary education) or 4 years (with bachelor’s degree) of relevant progressively responsible administrative experience is required at the national and international level.&nbsp;</li> <li>At least 3 years in managing public sector procurement of goods and services is desired.&nbsp;</li> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc) and advance knowledge web-based management systems such as ERP is required.</li> <li>Experience in UN/UNDP and/or international multi-lateral organizations and/or emergency, crisis humanitarian, and development context is desired.</li> <li>Experience in contract management, legal considerations, payment conditions, and/or strategic procurement in the marketplace is&nbsp;desired.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li> <li>Experience in managing medium-sized tendering and evaluation processes is desired.</li> <li>Experience in the public sector procurement of goods and services is desired.</li> </ul> <br> <p><strong>Language requirements&nbsp;</strong>&nbsp;</p><br> <br> <ul> <li>Fluency in&nbsp;French and Arabic is required.</li> </ul> <br> <p><i><strong>Expected Demonstration of Competencies</strong></i></p><br> <br> <i><strong>Core :&nbsp;</strong></i> <br> <p><strong>Achieve Results</strong></p><br> LEVEL 2:&nbsp; Scale up solutions and simplifies processes, balances speed and accuracy in doing work <br> <p><strong>Think Innovatively</strong></p><br> LEVEL 2:&nbsp; Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking&nbsp; <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 2:&nbsp; Go outside comfort zone, learn from others and support their learning <br> <p><strong>Adapt with Agility&nbsp;</strong></p><br> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <strong>Act with Determination&nbsp;</strong> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 2:&nbsp; Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 2:&nbsp; Facilitate conversations to bridge differences, considers in decision making <br> <p><i><strong>People Management&nbsp;</strong></i></p><br> <p>UNDP People Management Competencies can be found in the dedicated&nbsp;site.&nbsp;</p><br> <p><i><strong>Cross-Functional &amp; Technical competencies&nbsp;</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Procurement</strong></i> Sourcing <ul> <li>Ability to find, evaluate and engage suppliers of goods and services&nbsp;</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Financial Analysis <ul> <li>Knowledge of evaluating businesses, projects, budgets, and other finance related transactions to determine their performance and suitability&nbsp;</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Procurement Management <ul> <li>The ability to acquire goods, services or works from an outside external source.</li> </ul> <br> <i><strong>Procurement&nbsp;</strong></i> Stakeholder Management <ul> <li>Ability to work with incomplete information and balance competing interests to create value for all stakeholders</li> </ul> <br> <i><strong>Business Management&nbsp;</strong></i> <p>Customer</p><br> <p>Satisfaction/Client</p><br> <p>Management</p><br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy</li> <li>Look for ways to add value beyond clients’ immediate requests</li> <li>Ability to anticipate client’s upcoming needs and concerns</li> </ul> <br> <i><strong>Business Management</strong></i> Risk Management <ul> <li>Identify&nbsp;and organize action around mitigating and proactively managing risks</li> </ul> <br> <i><strong>Business Management</strong></i> Communication <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <br> <p><strong>Keywords</strong></p><br> <br> <p>Public Sector Procurement and Sourcing</p><br> <p>Stakeholder management</p><br> <p>Purchase order and contract monitoring</p><br> <p>Supplier evaluation</p><br> <p>Best value for money&nbsp;</p><br> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Probation</strong></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> #LI-DNI<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>