وظائف مشرف فرع في المغرب 2026

من ٠ إلى ٠ سنة بيت.كوم

Superviseur F&B

On-site - المغرب ١٧ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description de l'entreprise Pourquoi travailler chez Accor ? Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité. Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor. En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/. Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS Description du poste Nous recherchons un Superviseur F&B dynamique, passionné et expérimenté pour rejoindre notre équipe au Fairmont La Marina Rabat Salé, Maroc. Dans ce rôle, vous serez responsable de la supervision des opérations de restauration afin de garantir une expérience client exceptionnelle, tout en veillant au respect des standards élevés de service, de qualité et d’hospitalité de l’établissement. Vos principales responsabilités : <ul><li>Diriger, accompagner et motiver l’équipe F&B en créant un environnement de travail positif, collaboratif et performant ;</li><li>Superviser les opérations quotidiennes du point de vente, en garantissant la fluidité du service et la satisfaction des clients ;</li><li>Veiller au respect des normes d’hygiène, de sécurité alimentaire et des procédures en vigueur ;</li><li>Gérer les stocks, suivre les approvisionnements, effectuer les commandes et contrôler les coûts tout en maintenant la qualité des produits ;</li><li>Élaborer et optimiser les plannings du personnel selon les besoins opérationnels afin d’assurer une organisation efficace du service ;</li><li>Répondre aux demandes, remarques et réclamations des clients avec professionnalisme et réactivité ;</li><li>Collaborer avec les différents départements pour assurer la coordination des événements spéciaux, banquets et promotions ;</li><li>Mettre en place et suivre les standards de contrôle qualité pour l’ensemble des prestations F&B ;</li><li>Former, accompagner et développer les compétences des collaborateurs afin d’améliorer leur performance et contribuer à la satisfaction des clients ;</li></ul> Qualifications <ul><li>Expérience confirmée de 3 ans minimum dans la supervision ou la gestion des opérations F&B, idéalement acquise au sein d’un établissement hôtelier de luxe ;</li><li>Excellentes compétences en leadership, avec la capacité de fédérer, accompagner et motiver une équipe diversifiée ;</li><li>Forte orientation service client, avec une réelle volonté de créer des expériences mémorables pour les clients ;</li><li>Maîtrise des outils et logiciels de gestion des stocks, des approvisionnements et de planification ;</li><li>Excellentes aptitudes en communication et en gestion des relations interpersonnelles ;</li><li>Solides capacités d’analyse, de résolution de problèmes et aptitude à prendre des décisions efficaces dans un environnement dynamique ;</li><li>Certification en sécurité alimentaire souhaitée ;</li><li>Maîtrise de Micros obligatoire;</li><li>Maîtrise de l’anglais français et de l’arabe est indispensable.</li></ul> Informations supplémentaires Notre Engagement Diversité & Inclusion : Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents. </div>

من ٠ إلى ٠ سنة بيت.كوم

Chargé de surveillance et pilotage CIMA

On-site - المغرب ١ يوليو ٢٠٢٦

تكنولوجيا المعلومات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> AXA ASSURANCE MAROC recrute pour le compte de sa Direction BU Vie et BU Santé un/une Chargé de surveillance et pilotage CIMA: Mission du poste :  Dans le cadre du renforcement de ses équipes, AXA Afrique Atlantique recherche un(e) profil junior pour intervenir sur des sujets de pilotage et surveillance du portefeuille en assurance Vie & Santé.  Activités du poste : Pilotage de la performance : <ul><li>Intervenir sur le suivi de la performance des activités Vie & Santé;</li><li>Participer à la construction et au suivi des KPI et des reportings groupe;</li><li>Produire des analyses à valeur ajoutée pour la prise de décision;</li><li>Fiabiliser et valoriser la donnée comme levier de pilotage</li></ul>Data, BI & amélioration continue : <ul><li>Développer des dashboards impactants et faire évoluer les outils de pilotage;</li><li>Exploiter la data pour générer des insights concrets;</li><li>Être force de proposition dans une logique d’amélioration continue.</li></ul>Transformation & automatisation des processus : <ul><li>Contribuer à la transformation des processus via l’automatisation;</li><li>Identifier des opportunités d’optimisation et améliorer l’efficacité opérationnelle;</li><li>Participer à la structuration de pratiques plus agiles et performantes.</li></ul> Compétences requises: Compétences techniques : <ul><li>Bonne maîtrise d’Excel ; Power BI (ou outils similaires) fortement apprécié;</li><li>Connaissances en analyse de données et/ou automatisation des processus;</li><li>Une connaissance du secteur de l’assurance est un plus.</li></ul> Compétences transversales : <ul><li>Sens de l'organisation et du détail; </li><li>Capacité à innover et proposer; </li><li>Capacités de synthèse; </li><li>Capacités d'analyse; </li><li>Respect de la confidentialité, éthique (sensibilisation aux comportements et règles de confidentialité des données). </li></ul> Profil recherché : <ul><li>De formation Bac+5 (école de commerce, ingénierie, actuariat, data ou équivalent);</li><li>Une premiére expérience dans un poste similaire est souhaitable.</li></ul>Si le descriptif correspond à votre profil et motivations professionnelles, merci de nous faire parvenir vos CV. Pourquoi rejoindre AXA Assurance Maroc ? <ul><li>AXA est un des leaders de l’assurance et de la gestion d’actifs à travers le monde.</li><li>Nous aidons nos 108 millions de clients à traverser les petites et grandes difficultés de la vie.</li><li>Accéder à des opportunités de développement professionnel et de formation continue pour favoriser votre croissance au sein de notre entreprise et enrichir votre panel de compétences.</li><li>Evoluer dans une culture d'entreprise basée sur l’agilité, la performance individuelle et collective, la collaboration et l'éthique.</li><li>Être collaborateur AXA Assurance Maroc, c’est rejoindre un environnement de travail inclusif et diversifié, où chaque individu est valorisé et a la possibilité de s'épanouir.</li><li>Tous nos emplois sont ouverts aux personnes en situation d’handicap.</li></ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

Plant Controller

On-site - المغرب ١ يوليو ٢٠٢٦

أخرى

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join Yazaki. Connect to the future.  Country: Morocco (MA)  City: Tangier Worksite / Location: Kenitra Plant 2  Job Function: CFO_Finance & Controlling  Job Discipline:   Job Family: Controlling Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Plant controller in our plant in Tangier. Your Profile: • Level of studies: Master's degree in finance, accounting, Controlling fields or equivalent. • Experience: 4 years of experience in similar area (Industrial area is preferable).  • Languages: Fluent in English. (Good knowledge in accounting and finance) Main responsibilities: Area of responsibility Detailed description of main activities Daily job Daily follow up of main KPIs : Production Mhs , Sales , Stock level , HC Daily check of actual impact on P&L : HC, PPV , Stock reval , Small tools , Material Master data... Management requests. Monthly closing PL analysis and check posting with accounting team. Report the deviation analysis vs FCT and Budget with management. ST and LT Budget Preparation Respect budget preparation process and deadlines. Analyzing the discrepancies between the actual and budget data. BU request Analyzing the results at each month end and share it with BU.  YC request Share with YC controlling team all needed data and analysis. Weekly forecast & report Collect data needed for Forecast preparation Analyze figures and adjust accordingly Approve Forecast result with Plant Manager Forecast submission Prepare report of deviation between forecast and budget and previous forecast PCC and MTP preparation Collect all needed data from other departement, consolidate, Analyze and confirm the PCC with plant manager. Prepare with management team the MTP yearly. Ensure compliance with quality requirements and standards  Preparation of requested reports from Management / Plant / BU. At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.  We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!  Ps. Didn't find what you are looking for? Take a look at our careers page! Be careful though, you might find your next dream job.  </div>

من ٠ إلى ٠ سنة بيت.كوم

Atlassian Administrator

On-site - المغرب ١٨ يوليو ٢٠٢٦

الاتصالات والتقنية

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent. This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects. A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery. Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. Job : As part of this role, your main tasks will be: <ul><li>The development and maintenance of Atlassian Data Center tools (on-premise)</li><li>Preparation and support for migration to the Cloud version (SaaS)</li><li>Atlassian</li><li>Analyze company needs and configure tools to meet them (workflows, screens, fields, permissions, notifications...)</li><li>Ensure advanced administration in a Data Center environment (version upgrades, automation, Groovy development, REST API interfaces etc.)</li><li>Provide functional and technical support to our users</li><li>Participate in incident management and troubleshooting analysis</li><li>Actively contribute to the migration project to the Cloud version</li></ul> Required profile : Profile: Master's degree (Bac +5) Experience: More than 5 years Skills: <ul><li>Advanced mastery of Jira Software, Jira Service Management, and Confluence tools</li><li>Languages: Java, Groovy, JavaScript, HTML, CSS, PowerShell, JSON, and SQL</li><li>Integrations: REST API, Webhooks, CI/CD (Git, Azure DevOps...)</li><li>Methodologies: Agile (Scrum/Kanban), ITIL, and SAFe</li></ul>Behavioral skills: <ul><li>Very good teamwork spirit</li><li>Autonomy and rigor</li><li>Ability to work remotely</li><li>Clear and structured communication</li><li>Service-oriented</li></ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

Guest Experience Supervisor

On-site - المغرب ٢٣ يوليو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

من ٠ إلى ٠ سنة بيت.كوم

Supervisor

On-site - المغرب ١٩ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met. Ensure staff is working together as a team. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Complete scheduled inventories of supplies, food, and liquor. Check stock and requisition necessary supplies. Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Communicate last call at designated closing time. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

من ٠ إلى ٠ سنة بيت.كوم

Supervisor

On-site - المغرب ٣ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

من ٠ إلى ٠ سنة Naukri Gulf

Ocean Operations Administrator

On-site - المغرب - الدار البيضاء ٣٠ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">YOUR ROLE The Ocean Operations Administrator is responsible for managing import ocean freight operations. WHAT YOU ARE GOING TO DO Operations: Import File Processing <ul> <li>Contact made with Ceva to organize the transport</li> <li>Pre-alert receipt (CFR or DDP)</li> <li>Opening of the import file</li> <li>Comparison of the data from the loading BL and that of the documents</li> <li>Load tracking with the shipping company</li> <li>Receipt of the arrival notice and invoice from the shipping company concerned</li> <li>Entering shipping data into the ERP software</li> <li>Sending the arrival notification to the customer</li> <li>Exchange with the shipping company (payment of the invoice and obtaining the bill of lading / BL)</li> <li>Delivery of the delivery note to the customer</li> <li>Sending all LINEA documents for customs clearance of the goods</li> <li>Sending delivery order</li> </ul> Service clients Customer support upstream, downstream, and throughout all operations <ul> <li>Maintaining effective communication with the client (information flow)</li> <li>Sending information related to time files</li> <li>Communication of situations/loading schedule</li> <li>Provide client liaison (telephone, email, meetings, etc.)</li> </ul> Coordination with the various stakeholders <ul> <li>Communication with the various stakeholders (third parties)</li> <li>Intervention in the event of incidents and disputes and proposal of appropriate solutions</li> </ul> Managing customer feedback (complaints, suggestions, etc.) <ul> <li>Receiving customer feedback (complaint, suggestion, etc.)</li> <li>Study and Analysis of Internal Customer Feedback</li> <li>Monitoring and communication of actions undertaken to the client.</li> </ul> Billing - Document verification and archiving Billing <ul> <li>Control and validation of the documents in the file</li> <li>Application of billing rates (Purchase-Sale)</li> <li>Entering invoices into the ERP software</li> <li>Issuing the invoice and verifying the attached documents</li> <li>Sending the invoice to the customer</li> <li>Receipt of acknowledgments</li> <li>Monitoring of outstanding customer balances</li> <li>Submitting a copy of the invoice to the accounting department</li></ul></div></section>

من ٠ إلى ٠ سنة بيت.كوم

Road Operation Administrator

On-site - المغرب ٣ يوليو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. At CEVA Logistics, we Rise in Motion.  Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.  YOUR ROLE As a Road Operation Administrator, your role is to coordinate the movement of goods, ensuring transportation flows smoothly and efficiently. This includes planning optimal routes, monitoring vehicle and driver performance, and ensuring strict compliance with safety standards and regulatory requirements. WHAT ARE YOU GOING TO DO? Shipment Planning and Scheduling <ul> <li>Coordinate inbound and outbound ground shipments to ensure timely deliveries.</li> <li>Plan efficient transport routes to reduce costs and delivery times.</li> <li>Collaborate closely with carriers, warehouses, and drivers to optimize delivery schedules.</li> <li>Communication and Coordination</li> </ul> Communication and Coordination <ul> <li>Act as the main point of contact for internal and external stakeholders (e.g., suppliers, transport service providers).</li> <li>Maintain active communication with carriers to manage delays, cancellations, and operational issues.</li> <li>Coordinate with departments such as procurement, sales, and finance to streamline logistics operations.</li> </ul> WHAT ARE WE LOOKING FOR? EDUCATION <ul> <li>Minimum Bachelor's degree (Bac +3) in logistics, transportation, or a related field</li> </ul> EXPERIENCE <ul> <li>Minimum of 2 to 5 years of experience in a similar role, ideally in a transport and logistics sector</li> </ul> TECHNICAL SKILLS <ul> <li>Strong knowledge of road freight transportation in Morocco</li> <li>Proficient in international trade regulations between Morocco and Europe</li> <li>Familiarity with the specific requirements of textile goods transportation</li> <li>Knowledge of transport management software and tracking systems</li> <li>Proficient in Microsoft Office Suite</li> <li>Fluent in French and English; Spanish is a plus</li> </ul> PERSONAL & INTERPERSONAL SKILLS <ul> <li>Strong organizational and follow-up skills</li> <li>Responsiveness and ability to solve problems quickly</li> <li>Customer service mindset and team-oriented attitude</li> <li>Adaptability and flexibility in the face of change</li> </ul> WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role. ABOUT TOMORROW We value your professional and personal growth. That is why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law). Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. </div>

من ٠ إلى ٠ سنة Naukri Gulf

Ocean Operations Administrator

On-site - المغرب - بولمان ٦ يوليو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> YOUR ROLEThe Ocean Operations Administrator is responsible for managing import ocean freight operations.WHAT YOU ARE GOING TO DOOperations: Import File ProcessingContact made with Ceva to organize the transportPre-alert receipt (CFR or DDP)Opening of the import fileComparison of the data from the loading BL and that of the documentsLoad tracking with the shipping companyReceipt of the arrival notice and invoice from the shipping company concernedEntering shipping data into the ERP softwareSending the arrival notification to the customerExchange with the shipping company (payment of the invoice and obtaining the bill of lading / BL)Delivery of the delivery note to the customerSending all LINEA documents for customs clearance of the goodsSending delivery orderService clientsCustomer support upstream, downstream, and throughout all operationsMaintaining effective communication with the client (information flow)Sending information related to time filesCommunication of situations/loading scheduleProvide client liaison (telephone, email, meetings, etc.)Coordination with the various stakeholdersCommunication with the various stakeholders (third parties)Intervention in the event of incidents and disputes and proposal of appropriate solutionsManaging customer feedback (complaints, suggestions, etc.)Receiving customer feedback (complaint, suggestion, etc.)Study and Analysis of Internal Customer FeedbackMonitoring and communication of actions undertaken to the client.Billing - Document verification and archivingBillingControl and validation of the documents in the fileApplication of billing rates (Purchase-Sale)Entering invoices into the ERP softwareIssuing the invoice and verifying the attached documentsSending the invoice to the customerReceipt of acknowledgmentsMonitoring of outstanding customer balancesSubmitting a copy of the invoice to the accounting departmentArchivingVerification of the elements of the fileClosing and archiving the file</div></section><section>Desired Candidate ProfileBachelor's degree (Bac+3 level) in international business, logistics and transport or a similar field.Minimum 2 years of experience in maritime freight.Comp tences Techniques :Thorough knowledge of maritime operations (import-export)Thorough knowledge of maritime transport regulations.Personal and interpersonal skills:Excellent written and oral communication skills.Ability to work in a team and coordinate multidisciplinary teams.A sense of quality and customer serviceNegotiation and problem-solvingMastery of English and FrenchMy proficiency with Microsoft Office (especially Excel)</section>

من ٠ إلى ٠ سنة بيت.كوم

Ocean Operations Administrator

On-site - المغرب ٤ يوليو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us? VOTRE ROLE L’Agent d’Exploitation Maritime (Ocean Operations Administrator) est responsable de la gestion des opérations de fret maritime import. CE QUE VOUS ALLEZ FAIRE Operations: Traitement des dossiers Import <ul> <li>Prise de contact avec Ceva pour l'organisation du transport</li> <li>Réception de pré alerte (CFR ou DDP)</li> <li>Ouverture du dossier import</li> <li>Confrontation des données du BL de chargement et celles des documents</li> <li>Suivi de chargement avec la compagnie maritime</li> <li>Réception de l’avis d’arrivée et de la facture de la compagnie maritime concernée</li> <li>Saisie des données d’expédition sur le logiciel ERP</li> <li>Envoi de l’avis d’arrivée au client</li> <li>Echange à la compagnie maritime (paiement de la facture et obtention du connaissement / BL)</li> <li>Remise du bon à délivrer au client</li> <li>Envoi de tous les documents à LINEA pour dédouanement de la marchandise</li> <li>Envoi d'ordre de livraison</li> </ul> Service clients Support client en amont, en aval et tout au long des opérations <ul> <li>Maintien d'une communication efficace avec le client (flux d'information)</li> <li>Envoi des informations relatives au dossiers à temps</li> <li>Communication des situations/ planning de chargement</li> <li>Assurer l’interface avec client (tel, email, réunions, etc.)</li> </ul> Coordination avec les différentes parties prenantes <ul> <li>Communication avec les différentes parties prenantes (tierces parties)</li> <li>Intervention en cas des incidents et litiges et proposition des solutions adaptées</li> </ul> Gestion des retours clients (réclamations, suggestions, etc.) <ul> <li>Réception d'un retour client (réclamation, suggestion, etc.)</li> <li>Etude Analyse du retour client en interne</li> <li>Suivi et communication des actions engagées au client.</li> </ul> Facturation - Vérification documentaire et archivage Facturation <ul> <li>Contrôle et validation des documents du dossier</li> <li>Application des tarifs de facturation (Achat-Vente)</li> <li>Saisie des factures dans le logiciel ERP</li> <li>Edition de la facture et vérification des documents à joindre</li> <li>Envoi de la facture au client</li> <li>Réception des accusés</li> <li>Suivi des encours clients</li> <li>Remise de copie de facture au service comptabilité</li> </ul> Archivage <ul> <li>Vérification des éléments du dossier</li> <li>Clôture et archivage du dossier</li> </ul> CE QUE NOUS CHERCHONS <ul> <li>Diplôme de niveau Bac+3 en commerce international, logistique et transport ou domaine similaire.</li> <li>Minimum 2 ans d’expérience dans le fret maritime.</li> </ul> Compétences Techniques : <ul> <li>Parfaite connaissance des opérations maritimes (import-export)</li> <li>Parfaite connaissance de la réglementation de transport maritime.</li> </ul> Compétences personnelles et interpersonnelles : <ul> <li>Excellente communication écrite et orale.</li> <li>Capacité à travailler en équipe et à coordonner des équipes multidisciplinaires.</li> <li>Sens de la qualité et du service client</li> <li>Négociation et résolution de problèmes</li> <li>Maîtrise de l'anglais et du français</li> <li>Maîtrise du pack office (en particulier Excel)</li> </ul> CE QUE CEVA VOUS OFFRE Avec une véritable culture de récompense et de reconnaissance, nous voulons que nos employés grandissent, se développent et fassent partie de notre parcours. Il ne fait aucun doute que vous serez rémunéré pour votre travail acharné et votre engagement, donc si vous souhaitez travailler pour l'un des meilleurs fournisseurs de logistique au monde, n'hésitez pas à nous contacter pour trouver votre prochain poste. A PROPOS DE DEMAIN Nous valorisons votre développement professionnel et personnel. C'est pourquoi nous partageons de nombreuses opportunités de carrière pour que vous puissiez vous épanouir au sein de CEVA. Rejoignez CEVA pour une carrière ambitieuse. Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law). Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. </div>

من ٠ إلى ٠ سنة بيت.كوم

Supervisor Consumer Activation (Day) | Casablanca (Morocco)

On-site - المغرب ٢٢ مايو ٢٠٢٦

المبيعات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Manpower Agences operates within a highly balanced culture, where collaboration plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on performance and achieving results. This dynamic is supported by a structured organizational approach, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. Job : <ul><li>Supervise POs, invoices, and ensure their submission, validation, and coordination with partners within deadlines.</li><li>Analyze trends and performance to recommend the most impactful approaches and operational optimizations.</li><li>Strengthen team skills through targeted training and development initiatives.</li><li>Coordinate logistics: orders, sampling, production, shipping.</li><li>Ensure stock reconciliation with the third-party provider.</li><li>Produce reports and develop activity presentations.</li><li>Implement any strategic decision made by Management.</li></ul> Required profile : Business Capabilities: <ul><li>Strong business acumen</li><li>Operational excellence</li><li>Consumer orientation</li><li>Problem-solving and critical thinking</li></ul>Functional / Technical Skills: <ul><li>Go-To-Market partner management</li><li>Performance measurement and agile optimization</li></ul>Differentiating Factors: <ul><li>Proactive collaboration with internal and external stakeholders</li><li>Attention to detail</li><li>Ability to work under pressure</li></ul> </div>

من ٠ إلى ٠ سنة Naukri Gulf

Road Operation Administrator

On-site - المغرب - بولمان ٣ يوليو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">As a Road Operation Administrator , your role is to coordinate the movement of goods, ensuring transportation flows smoothly and efficiently. This includes planning optimal routes, monitoring vehicle and driver performance, and ensuring strict compliance with safety standards and regulatory requirements.WHAT ARE YOU GOING TO DO?Shipment Planning and Scheduling<ul><li>Coordinate inbound and outbound ground shipments to ensure timely deliveries.</li><li>Plan efficient transport routes to reduce costs and delivery times.</li><li>Collaborate closely with carriers, warehouses, and drivers to optimize delivery schedules.</li></ul>Communication and Coordination<ul><li>Act as the main point of contact for internal and external stakeholders (e.g., suppliers, transport service providers).</li><li>Maintain active communication with carriers to manage delays, cancellations, and operational issues.</li><li>Coordinate with departments such as procurement, sales, and finance to streamline logistics operations.</li></ul>WHAT DO WE HAVE TO OFFER?With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey.There s no doubt that you will be compensated for your hard work and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.ABOUT TOMORROWWe value your professional and personal growth. That is why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law).</div></section><section>Desired Candidate ProfileWHAT ARE WE LOOKING FOR?EDUCATION<ul><li>Minimum Bachelor's degree (Bac +3) in logistics, transportation, or a related field</li></ul>EXPERIENCE<ul><li>Minimum of 2 to 5 years of experience in a similar role, ideally in a transport and logistics sector</li></ul>TECHNICAL SKILLS<ul><li>Strong knowledge of road freight transportation in Morocco</li><li>Proficient in international trade regulations between Morocco and Europe</li><li>Familiarity with the specific requirements of textile goods transportation</li><li>Knowledge of transport management software and tracking systems</li><li>Proficient in Microsoft Office Suite</li><li>Fluent in French and English; Spanish is a plus</li></ul>PERSONAL & INTERPERSONAL SKILLS<ul><li>Strong organizational and follow-up skills</li><li>Responsiveness and ability to solve problems quickly</li><li>Customer service mindset and team-oriented attitude</li><li>Adaptability and flexibility in the face of change</li></ul>Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: EMAIL_ADDRESS. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.</section>

من ٠ إلى ٠ سنة بيت.كوم

Responsable Parc et Logistique

On-site - المغرب ٣٠ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Rejoignez SOGEA Maroc ! Nous recrutons un(e) Responsable Parc et Logistique rattaché(e) à la Direction Matériel, pour jouer un rôle clé dans la performance logistique de nos projets. Rattaché(e) à la direction logistique, le/la Responsable Parc et Logistique a pour mission d’assurer la disponibilité des matériels et équipements nécessaires aux projets tout en optimisant les coûts associés.  À ce titre, vous serez amené(e) à : - Contrôler et prévoir les niveaux de stocks en produits et pièces et ajuster le plan d'approvisionnement pour prévenir les ruptures; - Superviser la performance globale des activités de gestion de parc (stocks, manutention, expédition) en lien avec les objectifs de coût, de sécurité et de disponibilité; - Identifier et déployer des leviers d’optimisation des coûts logistiques et proposer des actions d’amélioration continue; - Gérer les relations avec les transporteurs : sélection, négociation des prestations et suivi des performances; - Élaborer et communiquer des reportings de performance logistique; - Assurer le suivi administratif des équipements : pointages, préfacturation, facturation et planning d’utilisation; - Garantir la conformité documentaire des matériels (certificats, VGP, état, maintenance) avant leur mise à disposition sur chantier; -Encadrer et développer les compétences des équipes logistiques. - Formation Bac+5 en logistique ou domaine équivalent; - Expérience de 5 à 8 ans dans une fonction similaire, idéalement dans le secteur BTP; - Maîtrise des processus de gestion de parc, de stocks et de transport; - Compétences avérées en optimisation des coûts logistiques et en amélioration continue; - Bonne capacité d’analyse, de pilotage de la performance et de gestion des priorités Leadership confirmé avec aptitude à accompagner et faire monter en compétences une équipe; - Aisance relationnelle pour interagir avec différents interlocuteurs (chantier, fournisseurs, transporteurs); Rejoindre Sogea Maroc, c’est : - S’investir au sein d’une entreprise qui œuvre depuis plus d’un siècle pour développer des ouvrages et des infrastructures innovants atteignant un très haut niveau de performance ; - Intégrer des équipes d’experts ; - S’offrir de belles perspectives professionnelles. Rejoignez-nous et vivez une véritable aventure humaine ! Entity SOGEA MAROC , filiale de SOGEA SATOM, société du groupe VINCI, acteur majeur du marché marocain de la construction. SOGEA MAROC présente depuis 1922, est l'entreprise de référence dans les métiers de l'hydraulique, de l'ouvrage d'art, du génie civil industriel et du bâtiment. Chez SOGEA MAROC, la vision de la réussite est avant tout globale et ne se limite pas uniquement aux aspects économiques. Dans l'optique d'atteindre la performance globale, nous sommes engagés dans une démarche conduite par notre Groupe, pour créer de la valeur à long terme, principalement pour nos collaborateurs. Nous sommes profondément convaincus que « nos meilleurs ambassadeurs sont nos collaborateurs ». Partant de ce principe, nous travaillons à développer la motivation en interne afin que nos talents soient fiers d'appartenir à SOGEA MAROC. Cette démarche favorise également l'attractivité de notre entreprise et facilite l'intégration de nouveau talent. </div>

من ٠ إلى ٠ سنة Naukri Gulf

Quality & Safety Supervisor

On-site - المغرب - بولمان ١٢ يونيو ٢٠٢٦

البحث والتطوير

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Designs, develops, implements and improves quality assurance programs, product quality standards, and quality plans, in collaboration with the Engineering, Operations, and Supply Chain functions. Advises and consults plant management on all quality-related issues. Provides training, coaching and mentoring regarding product quality standards, quality plans and company Quality System (QS) application use. Performs periodic testing and documents results for certification and compliance purposes. Develops reports, files and other administrative paperwork in support of quality plans and systems. Interacts with customers and suppliers to aid in resolution of major quality issues. Leads issue-related projects and assists plant with establishing effective corrective actions. Monitors adherence to established quality standards, recommending changes as needed. Supports continuous process improvement initiatives and incorporates Lean Manufacturing principles. Ensures the maintenance/revision of relevant documentation. Assists with designing, implementing, maintaining, auditing and improving plant-wide Quality Management Systems. Administers, supports and utilizes the QS applications software as a system administrator. Monitors the effective use of the various QS applications. Communicates goals and objectives, applies company policy, staffs, trains, coaches, recommends salary increases, ensures positive colleague relations and reviews the performance of colleagues. Performs other duties as assigned.</div></section><section>Desired Candidate ProfileTypically possesses a Bachelor's degree (or equivalent) and 4-8 years of relevant experience. Experience with training and providing leadership to colleagues. Knowledge and Skills Possesses in-depth experience with quality/assurance control in a high-volume production setting. Demonstrates excellent written and oral communication skills. Possesses excellent project management skills. Ability to work with testing equipment and maintain accurate documentation records. Demonstrates high degree of motivation and is analytical and results-oriented. Knowledge of ISO, Total Quality Management, Lean tools, and statistical techniques is a plus. Quality/engineering certifications are a plus. Prior knowledge of applicable federal, state, and local regulations is a plus. Travel may be required.</section>

من ٠ إلى ٠ سنة Naukri Gulf

Terminal Supervisor

On-site - المغرب - بولمان ٢٦ مايو ٢٠٢٦

التصنيع والإنتاج

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div>Operational Leadership <ul> <li>Lead, motivate, and instruct operational teams to deliver safe and productive shift performance.</li> <li>Actively supervise ongoing operations, remaining visible and accessible on the terminal at all times.</li> <li>Serve as the focal point for operational issues within your assigned area (vessel, yard, or gate).</li> </ul> Planning & Execution <ul> <li>Structure tasks, set clear priorities, and organize resources to ensure efficient daily execution.</li> <li>Allocate and control operational staff and equipment under the direction of the Shift Manager to meet planned objectives.</li> <li>Ensure quay crane idle time is minimized to support smooth and continuous operations.</li> </ul> People Management & Discipline <ul> <li>Maintain appropriate standards of discipline during the shift, escalating any violations to the Shift Manager as required.</li> <li>Provide clear guidance and coaching to support employee development and strengthen team capability.</li> <li>Coordinate and supervise outsourced equipment operators to ensure alignment with operational standards.</li> </ul> Safety, Compliance & Continuous Improvement <ul> <li>Ensure strict adherence to company safety policies, procedures, and safe working practices at all times.</li> <li>Conduct regular process control checks and actively initiate or support performance improvement activities.</li> <li>Promote a learning-oriented environment by applying Lean principles and encouraging operational excellence across teams.</li> </ul> </div></div></section><section>Desired Candidate Profile<div>Education & Experience <ul> <li>Bachelor s degree in Operations Management, Logistics, Business Administration, or a related field.</li> <li>5+ years of supervisory experience in container terminal operations or a similar operational environment.</li> </ul> Technical & Operational Expertise <ul> <li>Strong understanding of container terminal operations, vessel cargo logistics, and yard/gate activities.</li> <li>Solid knowledge of hazardous and special cargo handling, IMO regulations, and international safety standards.</li> <li>Proficient in modern terminal planning and control systems, with advanced computer skills.</li> </ul> Skills & Mindset <ul> <li>Fluent in English.</li> <li>Demonstrated commitment to continuous improvement, with experience conducting process checks and driving performance enhancements.</li> <li>Strong leadership, communication, and problem-solving skills.</li> <li>Ability to remain calm and decisive in a fast-paced, 24/7 operational environment.</li> </ul> </div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Supervisor-Guest Relations

On-site - المغرب - بولمان ١٥ يونيو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests. Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None </div> <div> </div> </div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Customer Service Supervisor

On-site - المغرب - مراكش ٤ يونيو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Who are we?  Concentrix is an international company present in more than 70 countries. We excel in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment. Mission: Reporting to the project manager, your responsibilities will include: <ul> <li>Ensure the achievement of qualitative and quantitative objectives</li> <li>Ensuring compliance with the client's and Concentrix's quality processes and standards</li> <li>Provide regular activity reports to the client and top management</li> <li>Managing and leading a team of customer advisors: coaching, holding regular individual meetings and team meetings, implementing support plans for low performers...</li> <li>Analyze individual and collective performance indicators to identify areas for improvement and implement corrective actions.</li> <li>Ensure the availability of the resources and means of production necessary to maintain the flows</li> <li>Managing turnover and absenteeism, and implementing the necessary action plans</li> <li>Provide administrative support for your team (leave, absences, lateness)</li> <li>Alerting to problems that could impact production</li> <li>managing production incidents</li> </ul> What we offer you At Concentrix, we prioritize the development and well-being of our talent. Here are the benefits we offer to recognize your contribution: <ul> <li>Opportunities for growth, in an ethical and equitable manner</li> <li>Opportunities for professional development</li> <li>An attractive compensation package including a periodic performance bonus</li> <li>Exceptional employee benefits:<ul> <li>Health insurance</li> <li>Supplementary pension after one year of seniority in the company and subscription</li> <li>Reduced-price catering service</li> <li>Gym with on-site personal trainer. Access is free (this benefit is valid at locations with a gym).</li> <li>Possibility of enrollment in the company crèche (valid at sites that have one) or crèche subsidy</li> </ul> </li> </ul> Profile : <ul> <li>You have 1 year of experience as a call center manager</li> <li> <div>You have a perfect command of French and English, both written and spoken.</div> </li> <li>You possess the analytical skills to understand and guide the achievement of objectives</li> <li>You have a sense of anticipation and are focused on customer satisfaction and solutions.</li> <li>You are organized and meticulous.</li> <li>You are known for your interpersonal skills.</li> <li>You have a good sense of listening</li></ul></div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Supervisor

On-site - المغرب - بولمان ٢٢ يونيو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</div></section><section>Desired Candidate ProfileEducation: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</section>

من ٠ إلى ٠ سنة Naukri Gulf

Supervisor

On-site - المغرب - بولمان ٢٢ يونيو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</div></section><section>Desired Candidate ProfileEducation: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</section>

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