وظائف مطورى واجهة مستخدم

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><u><em><strong>Main mission</strong></em></u></p><br><br><ul><li>Lead the team responsible for daily support and AMOA for the OMS (Order Management System) tool.</li><li>Ensure service quality, incident resolution, continuous improvement, and alignment between business needs and system evolution.</li></ul><p>Key responsibilities</p><br><br><ul><li>Support leadership: supervise the handling of incidents, requests, and issues related to OMS.</li><li>Team management: lead, develop skills, organize workload, monitor performance.</li><li>AMOA coordination: gather requirements, write specifications, participate in workshops, functional validation.</li><li>Priority management: arbitrate between incidents, developments, and business requests.</li><li>Escalation process: manage critical issues, communicate with technical and business teams.</li><li>Continuous improvement: optimize processes, track KPIs, propose OMS enhancements.</li><li>Cross-functional communication: interface between IT, Supply Chain, Operations, Customer Service, and external partners.</li><li>Documentation: update procedures, user guides, and training materials.</li></ul> <br> Required profile : <p><strong><u><em>Profile sought</em></u></strong></p><br><br><ul><li>Master's degree (Bac+5) in Computer Science, Supply Chain, Project Management, or equivalent.</li><li>Minimum 3 years of proven experience in application support, AMOA, team management, or operational leadership.</li><li>Language level: FR B2 / EN C1</li></ul><p><u><em><strong>Required skills</strong></em></u></p><br><br><ul><li>Operational leadership: ability to unite, motivate, and structure a support team.</li><li>Rigor and attention to detail: essential to ensure the quality of analysis and deliverables.</li><li>Ability to challenge technical, business, and partner teams.</li><li>Clear and educational communication, adapted to various stakeholders.</li><li>Stress management and composure in critical situations.</li><li>Solution-oriented and proactive.</li><li>Analytical mindset to understand functional and operational impacts.</li></ul><p>Technical skills</p><br><br><ul><li><strong>Knowledge of an OMS</strong> (Order Management System): order management, orchestration, allocation, flow monitoring.</li><li><strong>Proficiency in support tools</strong> (e.g., JIRA)</li><li><strong>AMOA skills</strong>: writing specifications, testing, UAT, change management.</li><li><strong>Excel skills</strong>: analysis, reporting, pivot tables.</li><li><strong>Supply Chain knowledge</strong>: a major asset for understanding operational impacts.</li><li><strong>Experience in application support</strong> or operational flow management.</li><li>Knowledge of OMS or WMS environments highly appreciated.</li><li>Ability to work in a dynamic, multi-project, and performance-oriented environment.</li></ul><p>What will make the difference</p><br><br><ul><li>A <strong>structuring leader</strong> mindset, capable of bringing method and vision.</li><li>A strong ability to <strong>prioritize</strong> and <strong>manage emergencies</strong>.</li><li>Ease in navigating between <strong>technical</strong>, <strong>functional</strong>, and <strong>operational</strong> aspects.</li><li>A desire to continuously improve processes and user experience.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> <br> Job : <p>Key Responsibilities &amp; Activities</p><br><br><p>1. Strategic Scoping &amp; Specifications<br>2. Technical-Business Interface &amp; Workshop Facilitation<br>• Technical Workshops (Architecture &amp; Integration)<br>• Business Workshops: Co-definition with business teams of specific journeys<br>• Ensure the translation of business requirements into clear technical specifications for development teams<br>3. Deployment &amp; Delivery Management<br>• End-to-end management of POCs, MVP, and solution go-live implementation<br>• Rigorous monitoring of technical and delivery tasks, and management of acceptance testing phases<br>• Ensure clear, fluid, and effective communication</p><br><br><br> <br><br> </div>

<p>THE JOURNEY</p><p>Understand business needs and create insightful analysis helping your team to make the right decisions to boost Glovo presence and orders</p><p>Identify growth opportunities to increase our user base focusing on traffic, conversion and retention rates and leveraging on levers such as pricing, promotions, events, CRM and other marketing levers etc</p><p>Drive projects end-to-end translating business challenges into insights and actions</p><p>Identify growth opportunities to increase our user base, step change retention rates and maximize profitability</p><p>Take ownership of the reporting of KPIs by creating customized tools and using the available ones</p><p>Ensure these tools are scalable and up-to-date</p><p>Assist your colleagues in gaining access to the right data, and communicate and simplify concepts to the audience's needs</p><p>Drive clarity and solve ambiguity using data-driven approaches</p><p>Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with both our consumer and business products, identify growth opportunities, and execute projects to drive growth and engagement</p><p><strong>Desired Candidate Profile</strong></p><h2>WHAT YOU WILL BRING TO THE RIDE</h2><ul><li>1-3 years of work experience on analytical roles leading analysis and turning insights into actions</li><li>Bachelor's degree in Math, Engineering, Business, Stats, Quantitative field or Business</li><li>SQL proficiency is mandatory / Python is a plus</li><li>Ninja expertise with Excel / Google Sheets is a must</li><li>Knowledge of visualization tools like Tableau and Looker</li><li>Business acumen and passion for end-to-end project management (from ideation and analysis into implementation)</li><li>A hands-on attitude is a must. You ll have to roll up your sleeves!</li><li>Proficiency in English</li><li>Strong consumer understanding skills</li></ul>

<p>Expert in our EDI systems (EDIFrance/WebEDI, EDIConnect), the EDI Project Manager ensures the operational and technical interface between the business needs of the client's Supply Chain and the EDI solutions.</p><p>1. EDI Project Management &amp; Partner Management</p><ul><li>Conducting EDI projects: End-to-end management (technical migrations, integration of new flows, connection openings).</li><li>Management of the Generix provider: Facilitating follow-up meetings, scoping evolution requests, controlling service quality and adherence to commitments (SLA).</li><li>Multi-stakeholder coordination: Central interface between the provider, Business Units/Departments, IT teams, and the internal IT department.</li></ul><p>2. Design, Implementation &amp; Testing</p><ul><li>Scoping &amp; Specifications: Analysis of functional needs and drafting of technical specifications (flow mapping).</li><li>Development &amp; Configuration: Configuration and implementation of new EDI messages.</li><li>Validation &amp; Testing: Coordination of unit tests (TU) and non-regression tests, then validation of flow compliance with the departments.</li><li>Go-live: Management of deployments and change support.</li></ul><p>3. Operational Maintenance &amp; Support</p><ul><li>Supervision &amp; Evolution: Daily monitoring of flow generation and integration; corrective and evolutionary maintenance of the existing EDI catalog.</li><li>Level 3 Operational Support: Handling complex incidents and resolving high-impact anomalies.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bac+5 degree (Engineering school or university) in IT, or equivalent experience</li><li>More than 7 years of experience in EDI flow management</li><li>Experience in the retail / mass distribution sector would be an asset</li></ul><p>Required Skills:</p><p>Must Have</p><ul><li>Expertise in EDI and mass distribution procurement processes: Supply Chain, invoice dematerialization, banking flows)</li><li>Mastery of EDIFACT exchange standards and SAP integration (IDocs)</li><li>Experience with tools used by Generix: TradeXpress, GCN, AS2, X400, Infinity</li></ul><p>Nice to Have</p><ul><li>Experience with file exchanges/transfers: CFT, Connect Direct, SFTP</li><li>Storage: Message buckets: Kafka (Apache), QSeries</li><li>Synchronous: API</li><li>Supervision: Syslog, DOCUMENTTRACKER</li><li>Monitoring: Mastery of the latest industry standards and developments in the EDI field.</li></ul><p>Languages:</p><ul><li>Professional English essential (international context)</li></ul><p>Coordination:</p><ul><li>Ability to foster collaboration among multidisciplinary, internal, and external teams</li><li>Proactive, attentive, and communicative: Clarity in technical simplification for departments and strong synthesis skills</li><li>Ability to support the development of the EDI department's business</li><li>Responsiveness &amp; Autonomy: High responsiveness to critical incidents (Level 3 Support) and ability to manage subjects autonomously</li><li>Analytical mindset and rigor</li></ul>

<p><strong>IT Security &amp; Access Management</strong></p><ul><li>Implement and improve security protocols related to:laptop access, shared drives and file systems, user accounts and password management.</li><li>Recommend and implement IT security best practices.</li><li>Manage user permissions and access rights based on employee roles and responsibilities.</li><li>Conduct periodic audits of user access and permissions.</li></ul><p><strong>Shared Drive Structure &amp; Organization</strong></p><ul><li>Analyze the current shared drive and folder structure.</li><li>Recommend a logical, secure, and scalable folder architecture.</li><li>Organize drives and permissions according to the approved structure.</li><li>Standardize document organization and access management practices.</li></ul><p><strong>Data Systems Management</strong></p><ul><li>Support and maintain internal data management systems and collaborative platforms.</li><li>Assist in improving internal IT processes and workflows.</li><li>Provide user support related to systems access and usage.</li><li>Investigate technical issues, data breaches, or software failures and outlining actionable solutions.</li><li>Recommend and implement solutions to harmonize systems and processes</li><li>Collaborate with internal teams and external vendors as needed.</li><li>Help staff transition to new systems and teaching best practices for data security and productivity.</li></ul><p><strong>IT Onboarding &amp; Offboarding Support</strong></p><ul><li>IT onboarding for new employees, including: account creation; access provisioning; setup of systems and equipment.</li><li>Manage access removal and account deactivation for departing employees.</li><li>Maintain up-to-date access lists and IT inventory records.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Implement and improve security protocols related to:laptop access, shared drives and file systems, user accounts and password management.</li><li>Recommend and implement IT security best practices.</li><li>Manage user permissions and access rights based on employee roles and responsibilities.</li><li>Conduct periodic audits of user access and permissions.</li><li>Analyze the current shared drive and folder structure.</li><li>Recommend a logical, secure, and scalable folder architecture.</li><li>Organize drives and permissions according to the approved structure.</li><li>Standardize document organization and access management practices.</li><li>Support and maintain internal data management systems and collaborative platforms.</li><li>Assist in improving internal IT processes and workflows.</li><li>Provide user support related to systems access and usage.</li><li>Investigate technical issues, data breaches, or software failures and outlining actionable solutions.</li><li>Recommend and implement solutions to harmonize systems and processes</li><li>Collaborate with internal teams and external vendors as needed.</li><li>Help staff transition to new systems and teaching best practices for data security and productivity.</li><li>IT onboarding for new employees, including: account creation; access provisioning; setup of systems and equipment.</li><li>Manage access removal and account deactivation for departing employees.</li><li>Maintain up-to-date access lists and IT inventory records.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><br><br><p><b><span>ESSENTIAL FUNCTION</span><span>S</span></b></p><br><br><br><ul><li><p><span><span>Assigning rooms for all arrivals, with considerations of the estimated time of arrivals, personal guest preferences and stay history. Special focus on Elite guests and other VIP guests&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handling and managing “Queue” Rooms</span></span></p><br><br></li><li><p><span><span>Coordinating with Housekeeping to track readiness of rooms for check-in</span></span></p><br><br></li><li><p><span><span>Running daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy</span></span></p><br><br></li><li><p><span><span>Keeping track of changes on room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping</span></span></p><br><br></li><li><p><span><span>Working closely with Reservations department</span><span> to get the Arrival time&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assigning </span><span>Group arrivals</span><span> and updating the group resume.</span></span></p><br><br></li><li><p><span><span>Clearing departures </span><span>and </span><span>b</span><span>ack to back</span><span> rooms </span></span><br><span><span>Reviewing and preparing for early check-ins, express and late check-out requests from guests and providing guidance to teams based on occupancy and arrival patterns</span></span></p><br><br></li><li><p><span><span>Liaise with Housekeeping to prepare showrooms for sales &amp; marketing needs</span></span></p><br><br></li><li><p><span><span>Communicate with Finance Department for any pending account, Open Folio, PM and follow up with any pending payment.</span></span></p><br><br></li><li><p><span><span>Raising the manual requisition and </span><span>Birchstress</span><span> PO/REQ</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintains inventory of the department stationary at the end of the month for proper stock keeping and usage. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with FDM / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li><li><p><span><span>Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.</span></span></p><br><br></li><li><p><span><span>Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.</span></span></p><br><br></li><li><p><span><span>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift of both own and the Guest Relations Officer.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works harmoniously and professionally with co-workers and supervisors. </span></span></p><br><br></li><li><p><span><span>Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Makes confirmation for guest with regards to their booking</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Can answer guest calls and direct them appropriately in the absence of a Communications Operator. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Must be familiar with Four Seasons Hotels &amp; Resorts standard training manual and service culture. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with F</span><span>DM</span><span> / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li></ul><br><br><p><b><span>NON-ESSENTIAL FUNCTIONS</span></b></p><br><br><ul><li><p><span><span>All information should be in confidential.</span></span></p><br><br></li><li><p><span><span>Set up good relationship with all the department of the hotel, and keep smooth working&nbsp;</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Ensures high standards of personal presentation and grooming.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Exercises responsible </span><span>behavior</span><span> at all times and positively representing the hotel and Four Seasons.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, Executive Club and lobby coverage. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. Ensures the driveway are well maintained and properly manned at all times. </span></span></p><br><br></li><li><p><span><span>Carries out any other reasonable duties and responsibilities as assigned.</span></span></p><br><br></li></ul><br><br><p><b><span>KNOWLEDGE AND SKILLS</span><span>.</span></b></p><br><br><p><b><span>Education</span></b></p><br><br><ul><li><p><span><span>College graduate or Certificate in Hotel Management.</span></span></p><br><br></li></ul><br><br><p><b><span>Experience&nbsp;</span></b></p><br><br><ul><li><p><span><span>Minimum one year working experience in similar 5-star hotel OR minimum </span><span>two year</span><span> working experience as Front Desk Guest Relations Officer </span></span></p><br><br></li></ul><br><br><br><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure compliance with the preventive maintenance schedule, and prioritize defects starting with the most critical breakdown; Supervise personnel in environmental aspects and train operators in first-level maintenance; Ensure the proper functioning of machinery, prepare production resources and technical premises, Propose solutions to optimize and improve the performance of industrial equipment; Ensure machine adjustment and best practice for corrective and preventive maintenance, then advise and train users on materials; Regularly inspect, monitor, and maintain equipment (preventive maintenance); Intervene in case of breakdown, detect the origin of the breakdown (on-site or remote) and establish a diagnosis; Update technical data and maintain production pace and quality; Organize and schedule maintenance activities and operations, Anticipate breakdowns through control, maintenance, and adjustment of machines and materials; Strictly apply environmental instructions at the workstation, regarding containment bunds, leak isolation, and storage of soiled rags; Inform hierarchical superior in case of a problem and ensure handover of instructions to the next team; Stop the machine in case of risk of non-compliance of the product or safety issue; Ensure compliance with environmental aspects. Clean the workstation or line at the end of each intervention; Be available for on-call duty; Participate in inventory realization; Ensure compliance with procedures and work rules related to the maintenance department; Ensure compliance with the company's internal regulations;</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p>Akkodis is driven by a strong <strong>innovation-first</strong> culture, where creativity, experimentation, and bold thinking fuel daily engineering and R&amp;D work.<br> This spirit is balanced by a solid <strong>collaborative mindset</strong>, with supportive teams and hands-on managers who encourage growth and knowledge-sharing.<br> A structured and disciplined approach ensures <strong>operational excellence</strong>, meeting the high standards of the tech and engineering industries.<br> <strong>Performance</strong> and a healthy competitive drive further strengthen the company’s ambition as a global leader. </p><br><br> <br> Job : <p>- Handling N2 tickets: diagnosing, resolving, or escalating M365 incidents.</p><br><br><p>- User support: helping users get started and answering functional needs.</p><br><br><p>- Writing documentation: creating quick reference guides, user guides, and operating procedures for recurring incidents.</p><br><br><p>- Continuous improvement: identifying recurring needs to propose corrective actions and increase user autonomy.</p><br><br> <br> <br> Required profile : <p>Profile sought:</p><br><br><p>Experience in user support (ideally Microsoft 365) and mastery of collaborative tools/basic administration. Autonomy, writing rigor, and strong service orientation.</p><br><br><br><p>Technical skills:</p><br><br><p>- M365 (Teams, Outlook, SharePoint, OneDrive, Planner, Admin Center).</p><br><br><p>- Windows / Azure AD environment.</p><br><br><p>- ITSM/Ticketing tools (GLPI, ServiceNow...).</p><br><br><br><p>Expected qualities:</p><br><br><p>- Teaching ability: technical simplification.</p><br><br><p>- Analytical mindset: diagnosing and resolving incidents.</p><br><br><p>- Rigor: adherence to procedures and documentation.</p><br><br><p>- Team spirit: cross-functional collaboration and knowledge sharing.</p><br><br><p>- Curiosity: technological awareness.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>What makes us Qlik?</strong><br><span>A </span><span>Gartner® Magic Quadrant™ Leader for 15 years in a row</span><span>, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. </span><br><span>We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.</span><br><strong>The Customer Success AI Business Analyst Role</strong><br><span>Step into a pivotal position as an AI Business Analyst within our Customer Success Intelligence and Agentic Ops team. Your experience in data analysis, prompt engineering and workflow design will directly contribute to strategic initiatives that enhance our customers’ experience, drive product adoption and ensure customer retention. This role offers an exciting opportunity to work at the cross roads of data, AI and operations as an integral part of our CS Agentic Ops vision and journey.</span><br><br><strong>What makes this role interesting?</strong><br><br><span>As a Customer Success (CS) AI Business Analyst you'll enjoy:</span><br><br><ul><li><span>Turning data into impact: Use your analytical skills to uncover trends and insights that improve decision-making and enhance performance across the Customer Success Organization.</span></li><li><span>Collaboration at its best: Partner with teams across the business to solve challenges and deliver on shared goals by designing and documenting AI agentic workflows or tools that intelligently automate tasks or assist humans to perform tasks more effectively.</span></li><li><span>Innovating processes: Be the one who identifies opportunities for automation and efficiency, ensuring we work smarter, not harder.</span></li><li><span>Leading with AI and Automation: Boost Customer Success productivity and effectiveness by developing re-usable AI prompts or no-code/low-code automations that support business needs customer success management at-scale.</span></li></ul><br><span>If you're looking for a role where your contributions fuel innovation and drive real impact, this is the opportunity for you.</span><br><br><strong>Here’s how you’ll be making an impact:</strong><br><br><ul><li><span>Build analytics artifacts (Qlik applications, dashboards and KPIs) and generate intelligence from data to support customer engagement, adoption and retention strategies.</span></li><li><span>Author detailed user stories, functional requirements, and process specifications for AI-driven and agentic workflows (e.g. autonomous account monitoring, escalation routing, renewal risk alerts, and CSM task automation).</span></li><li><span>Translate business needs into structured requirements that engineering, AI/ML, and product teams can execute against with confidence.</span></li><li><span>Map current-state CS processes and design future-state agentic workflows, clearly documenting triggers, decision logic, handoff points, and human-in-the-loop controls.</span></li><li><span>Expand the Customer Success AI prompt library by developing, refining or optimizing reusable inputs for generative AI models.</span></li><li><span>Identify areas for improvement in existing processes and creating related no-code/low-code automation workflows to achieve scalability and predictability of outputs.</span></li></ul><br><span>Your work will have a tangible effect on how we support our customers, achieve revenue goals, and continuously improve the way we operate.</span><br><br><strong>We’re looking for a teammate with:</strong><br><ul><li><span>A background that sets you up for success: A bachelor’s degree (or equivalent experience) in Business, Information Management or Data Science.</span></li><li><span>Proven experience: 2+ years in data analysis preferably in a SaaS, B2B technology or Customer Success environment.</span></li><li><span>Technical Proficiency: Proficiency with Qlik Sense or similar tools (SQL, Tableau, PowerBI), plus advanced Excel skills. Basic understanding of Python, APIs or LLM architecture.</span></li><li><span>Systems Analysis Foundations: Working knowledge of business/systems analysis and design. Experience creating related documentation including requirements specifications, entity relationship diagrams, process maps or data flow diagrams.</span></li><li><span>AI/Automation experience: Experience with AI prompt engineering or no-code/low-code automations to improve outputs from existing processes.</span></li><li><span>Outcome-focused: Demonstrated ability to drive innovative change and achieve positive business outcomes through data analysis, systems analysis and process design.</span></li><li><span>Communication skills that shine: The ability to clearly present insights to both technical and non-technical stakeholders.</span></li></ul><br><strong>The location for this role is:</strong><br><span>Boston, MA or King of Prussia, PA</span><br><span>Hybrid: #LI-Hybrid</span><br><br><strong>If you’re detail-oriented, motivated by problem-solving, and excited about transforming data into actionable insights, we’d love to have you on the team.</strong><br><strong>More about Qlik and who we are:</strong><br><span>Find out more about ‘Life at Qlik’ on social: </span>Instagram, LinkedIn, YouTube<span>, and </span>X/Twitter<span>, and to see all other opportunities to join us and our values, check out our </span>Careers Page.<br><strong>What else do we offer?</strong><br><ul><li><span>Named in Newsweek’s ‘Americas Greatest Workplaces 2025’: </span>https://rankings.newsweek.com/americas-greatest-workplaces-2025.</li><li><span>Genuine career progression pathways and mentoring programs.</span></li><li><span>Culture of innovation, technology, collaboration, and openness.</span></li><li><span>Flexible, diverse, and international work environment.</span></li></ul><br><span>Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our </span>Corporate Responsibility Employee Programs.<br><strong>Salary and Benefits:</strong><span> The anticipated base salary range for this role is&nbsp;$85,000 USD to $100,000 USD per year. Final&nbsp;compensation&nbsp;offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs.</span><br><span>This position is eligible for comprehensive benefits, including - but not limited to - medical, dental, and vision coverage life and AD&amp;D, short and long-term disability coverage, paid time off, paid parental / maternity leave, participation in a 401(k) program that includes company match, and many other additional voluntary benefits.</span><br><strong>Application Window:</strong><span> The application window is 60 days, but applicants are encouraged to apply as soon as possible.&nbsp;The posting will be removed before the application window closes if the position is filled.</span><br><strong>For positions in Massachusetts:</strong><span> It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.</span><br><span>Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable and inclusive.</span><br><span>Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor’s website to review the Equal Employment Opportunity Posters, including the “Know Your Rights” and “Pay Transparency Nondiscrimination” posters.</span><br><span>If you need assistance applying for a role due to a disability, please submit your request via email to </span>accessibilityta@qlik.com. <span>Any information you provide will be treated according to Qlik’s</span> Recruitment Privacy Notice<span>. Qlik may only respond to emails related to accommodation requests.</span><br><span>Qlik uses artificial intelligence (e.g. Talent Intelligence developed by Eightfold) to screen and summarize resumes, assess and evaluate candidates, and score candidates for all positions at Qlik. Any hiring decision will involve a human review, and you will not be subject to decisions based solely on automated means. For questions about this tool, contact </span>accessibilityta@qlik.com<span>.</span><br><span>Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.</span><br><br> </div>

<p>Service Operations Staff the client intake channel during your shift, qualify and triage incoming requests, and own first response within committed service levels. Diagnose and resolve incidents across the Cloudflare stack, including WAF, DDoS mitigation, rate limiting, bot management, CDN and caching, DNS, TLS, load balancing, Zero Trust and Workers . Qualify monitoring alerts, act on them using documented runbooks and create tickets where required. Escalate appropriately and early to senior engineers, the MSP &amp; Support Lead and Cloudflare Support in accordance with the escalation matrix. Maintain accurate ticket records in Jira , including detection source, priority and timestamps, supporting accurate service-level reporting. Change Execution Execute production configuration changes under formal change control, including four-eyes validation and a documented rollback plan before deployment. Provide named technical coverage during declared client go-live windows, including pre-go-live validation and active monitoring following cutover. Maintain Cloudflare configuration as code using Terraform and version control . Investigate and resolve configuration drift identified through automated nightly comparisons. Ensure production changes are properly documented and traceable. Proactive Engineering Deliver scheduled proactive activities including configuration and security-posture audits, false-positive analysis, cache and rate-limit calibration, DNS and certificate hygiene, and unused-rule cleanup. Analyse traffic and security telemetry using Cloudflare Analytics, GraphQL API and log data to identify potential problems before they affect clients. Recommend and implement security and performance improvements and demonstrate their impact. Contribute to root-cause analysis following major incidents. Identify recurring causes and raise them through the problem-management process so they can be eliminated rather than repeatedly resolved. Collaboration &amp; Knowledge Work closely with client NOC and security teams, including participation in operational channels and major incident bridges where BRIXIO is integrated with the client's teams. Write and maintain runbooks, Standard Operating Procedures and configuration documentation in Confluence . Support BRIXIO's professional services and implementation teams during escalations and handovers into managed service. Actively share technical knowledge across the team to reduce dependency on individual engineers. What We're Looking For Technical Experience 3+ years of experience in network, security or cloud operations. Experience within managed services, NOC or SOC environments is a strong advantage. Solid working knowledge of DNS, HTTP/HTTPS, TLS, proxies, caching and CDN mechanics . Practical Cloudflare experience across WAF, DDoS mitigation, rate limiting, bot management, CDN and DNS . Where Cloudflare experience is partial, BRIXIO will fund Cloudflare certification, which you will be expected to complete within the first six months. Confidence using diagnostic tools including curl, dig, traceroute, browser developer tools and HAR analysis . Experience with Terraform for Infrastructure as Code. Experience with Git/version control . Scripting capability using Python or Bash . Understanding of web application architecture and application-security fundamentals. Familiarity with Jira Service Management and ITIL-aligned incident, change and problem-management processes. Exposure to observability and monitoring platforms. Experience with AWS, Azure or GCP is an advantage. Languages Full professional fluency in both French and English is a hard requirement. You will handle incidents both in writing and verbally with French- and English-speaking enterprise clients, including during high-pressure situations. You will also prepare client-facing incident and change records in both languages. Both French and English will be assessed during the interview process. Arabic is a significant advantage when supporting BRIXIO's Gulf accounts. How You Work We are looking for someone who is: Calm and methodical when working under incident pressure. Disciplined about escalation rather than improvising when the situation requires additional expertise. Serious about documentation and maintaining accurate technical records. Able to explain technical situations clearly to non-technical stakeholders in either French or English. Comfortable acknowledging what they do not know and finding the right answer. Reliable within a rotating shift environment and disciplined about providing clean handovers to colleagues. Comfortable working remotely within a distributed international team spanning Morocco, the Philippines, France and the Gulf. What Success Looks Like Success in this role means: Increasing numbers of issues are detected and resolved proactively before clients report them. Service-level commitments are consistently met, with any breaches accurately documented and understood. Recurring incidents are progressively eliminated, reducing reactive workload over time. Production changes are executed safely, with rollback plans prepared even when they are not needed. Shift handovers are clean, tickets are accurate and runbooks remain current. Clients develop confidence in the engineers operating their environments. Proactive engineering contributes measurably to improved security, performance and service stability. Why BRIXIO? Join one of a select number of Cloudflare Authorised Service Delivery Partners , working directly with Cloudflare engineering and support teams. Be part of Equans and the Bouygues group , with the stability, scale and career mobility of a major international organisation. Develop genuine Cloudflare depth through access to Cloudflare University, partner-only training and funded certification . Join a managed service designed around defined processes, published rotas, protected proactive engineering time and no expectation of being reachable outside your shift . Develop towards Senior MSP Engineering, Professional Services Implementation, Solution Architecture or Service Delivery Management . Work in an environment where automation is part of the engineering role , with engineers encouraged to contribute to and improve BRIXIO's internal tooling.</p><p><strong>Desired Candidate Profile</strong></p><h3>What We're Looking For</h3><p>Technical Experience</p><ul><li>3+ years of experience in network, security or cloud operations.</li><li>Experience within managed services, NOC or SOC environments is a strong advantage.</li><li>Solid working knowledge of DNS, HTTP/HTTPS, TLS, proxies, caching and CDN mechanics .</li><li>Practical Cloudflare experience across WAF, DDoS mitigation, rate limiting, bot management, CDN and DNS .</li><li>Where Cloudflare experience is partial, BRIXIO will fund Cloudflare certification, which you will be expected to complete within the first six months.</li><li>Confidence using diagnostic tools including curl, dig, traceroute, browser developer tools and HAR analysis .</li><li>Experience with Terraform for Infrastructure as Code.</li><li>Experience with Git/version control .</li><li>Scripting capability using Python or Bash .</li><li>Understanding of web application architecture and application-security fundamentals.</li><li>Familiarity with Jira Service Management and ITIL-aligned incident, change and problem-management processes.</li><li>Exposure to observability and monitoring platforms.</li><li>Experience with AWS, Azure or GCP is an advantage.</li></ul><h3>Languages</h3><ul><li>Full professional fluency in both French and English is a hard requirement. You will handle incidents both in writing and verbally with French- and English-speaking enterprise clients, including during high-pressure situations. You will also prepare client-facing incident and change records in both languages. Both French and English will be assessed during the interview process.</li><li>Arabic is a significant advantage when supporting BRIXIO's Gulf accounts.</li></ul><h3>How You Work</h3><p>We are looking for someone who is:</p><ul><li>Calm and methodical when working under incident pressure.</li><li>Disciplined about escalation rather than improvising when the situation requires additional expertise.</li><li>Serious about documentation and maintaining accurate technical records.</li><li>Able to explain technical situations clearly to non-technical stakeholders in either French or English.</li><li>Comfortable acknowledging what they do not know and finding the right answer.</li><li>Reliable within a rotating shift environment and disciplined about providing clean handovers to colleagues.</li><li>Comfortable working remotely within a distributed international team spanning Morocco, the Philippines, France and the Gulf.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Who we are Glovo is part of the Delivery Hero Group, the world s pioneering local delivery platform, our mission is to deliver an amazing experience fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><p>THE JOURNEY Understand business needs and create insightful analysis helping your team to make the right decisions to boost Glovo presence and orders Identify growth opportunities to increase our user base focusing on traffic, conversion and retention rates and leveraging on levers such as pricing, promotions, events, CRM and other marketing levers etc Drive projects end-to-end translating business challenges into insights and actions Identify growth opportunities to increase our user base, step change retention rates and maximize profitability Take ownership of the reporting of KPIs by creating customized tools and using the available ones Ensure these tools are scalable and up-to-date Assist your colleagues in gaining access to the right data, and communicate and simplify concepts to the audience's needs Drive clarity and solve ambiguity using data-driven approaches Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with both our consumer and business products, identify growth opportunities, and execute projects to drive growth and engagement</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>WHAT YOU WILL BRING TO THE RIDE</h2><ul><li>1-3 years of work experience on analytical roles leading analysis and turning insights into actions</li><li>Bachelor's degree in Math, Engineering, Business, Stats, Quantitative field or Business</li><li>SQL proficiency is mandatory / Python is a plus</li><li>Ninja expertise with Excel / Google Sheets is a must</li><li>Knowledge of visualization tools like Tableau and Looker</li><li>Business acumen and passion for end-to-end project management (from ideation and analysis into implementation)</li><li>A hands-on attitude is a must. You ll have to roll up your sleeves!</li><li>Proficiency in English</li><li>Strong consumer understanding skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>For one of our clients, we are looking for a Consultant in Automation and Business Intelligence (BI) responsible for maintaining and evolving a set of Excel tools used daily by business teams for performance monitoring and reporting. Your missions: Maintain and evolve multi-user Excel tools consolidating data from multiple source systems. Automate end-to-end processing chains (data loading, transformation, and restitution) using VBA and Power Query. Design dashboards and summaries to facilitate decision-making. Gather user needs, clarify them, and translate them into concrete solutions. Control data quality to ensure reporting reliability. Support tool adoption: training, support, and continuous improvement. Test and validate developments.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><h3>Essential Skills</h3><ul><li>Advanced proficiency in Microsoft Excel and VBA development.</li><li>Good knowledge of Power Query.</li><li>Good knowledge of the Microsoft Power Platform: Power BI, Power Automate, and Power Apps.</li><li>Ability to analyze business needs and translate them into efficient and adapted automation solutions.</li><li>Excellent communication and user needs gathering skills.</li></ul><h3>Appreciated Skills</h3><ul><li>Experience in data visualization, particularly with Python and/or advanced chart development in Excel.</li><li>Experience in AI-assisted development and the use of tools such as Microsoft Copilot or equivalent solutions.</li><li>Knowledge of REST APIs and their integration into business solutions.</li><li>Experience with the Microsoft Power Platform (Power BI, Power Automate, Power Apps).</li></ul><h2>Technical Environment</h2><ul><li>Microsoft Excel and VBA</li><li>Power Query</li><li>SharePoint (SharePoint Lists)</li><li>Microsoft Power Platform: Power BI, Power Automate, Power Apps</li></ul><h2>Languages</h2><ul><li>Very good level of French</li><li>Very good level of English</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>The various tasks assigned will be:</p><br><br><p>- CR meeting key user / business convergence / presentation&nbsp;</p><br><br><p>- Summary file of Key Users Seminar needs, F2F, RAP</p><br><br><p>- Needs expression file (excluding MOA activity)</p><br><br><p>- Tool evolution sheet</p><br><br><p>- Scoping file, status report, impact analysis on a given subject (excluding MOA activity)</p><br><br><p>- Deployment file&nbsp;(communication support, user manual, deployment training, user support, etc.)</p><br><br><p>- Meeting minutes</p><br><br><p>- Governance meeting minutes&nbsp;</p><br><br><p>- Summary file prepared and presented </p><br><br><p>- CR user interviews &amp; presentation/convergence meetings&nbsp;</p><br><br><p>- Session management: session created - animation of the participant list (invitation/reminder emails) - session closure with engineering school</p><br><br><p>- Training support updated</p><br><br><p>- Meeting minutes to follow up on training (feedbacks, sending to participants)</p><br><br> <br> Required profile : <ul><li>V3P and Leap100 documentary milestone tracking</li><li>Technical Documentation Operation</li><li>Derivative version management</li><li>Rules for producing Documentation</li><li>Technical Definition PF/UB Vehicle</li><li>Documentary structure</li><li>ASSEMBLES composition</li><li>Nomenclature after Series Documentation</li><li>Nomenclature before Series Documentation</li><li>PG, DNO, One Dictionary</li><li>General principles of eBOM Technical Documentation</li><li>Vehicle diversity: ONE TCS</li><li>TCS compliance</li><li>Part diversity: Commonality in eBOM - Technical Definition</li><li>Rules for data sharing with partners</li><li>3D Experience WEB (Engineering modules)</li><li>Administer the repositories for its scope</li><li>Fundamentals of the process approach</li><li>Operational unifying processes</li><li>Relational qualities and excellent communication skills:</li><li>Good level of English and French</li><li>Diplomacy towards users in all situations</li><li>Rigor, sense of organization and priority management</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Security Technical Pre-Sales Engineer<br><br><b>Job Description:</b><p><b>Enterprise Computing Solutions (ECS) is a global scale IT distributor guiding innovation across the channel. </b></p><br><br><br><p>We help vendors and IT providers grow by providing deep technical expertise, innovative, real-world solutions and digital platforms. For more information, please visit our website: https://www.arrow.com/globalecs/ma/services/</p><br><br><br><p>We are looking for the next <b>Security Technical Pre-Sales Engineer</b> to join our team in Morocco. This position will have to:</p><br><br><ul><li><span>Support the sales organization in technical aspects.</span></li><li><span>Responsible for working with Vendor, &nbsp;Business partners and End users.</span></li></ul><br><ul><li><span>Identify opportunities based on Business partner and End user requirements.</span></li></ul><br><ul><li><span><b>Technical:</b></span><ul><li><span>Support Business Partners and End Users with product knowledge and technical expertise, solution selection, Proof of Concept, configuration, sizing and service recommendations based on End User requirements.</span></li><li><span>Design, create and optimize security solution architectures and system configurations.</span></li><li><span>Conduct technical workshops, enablement sessions, product demonstrations and hands-on training for Business Partners, End Users.</span></li><li><span>Support Business Partners throughout Proof of Concept and Proof of Value activities, from solution design and deployment to testing and final technical validation.</span></li><li><span>Assist the sales organization in preparing technical proposals, responding to RFPs/RFIs and presenting recommended solutions to customers.</span></li><li><span>Keep up to date with new products, cybersecurity technologies and industry trends, while maintaining the required vendor certifications.</span></li><li><span>Educate internal sales teams and Business Partners on products, solutions, competitive positioning and security best practices.</span></li></ul></li><li><span><b>Sales:</b></span><ul><li><span>Quote to order process: provide quotes, technical support, data sheets, placing purchase orders.</span></li><li><span>Active collaboration in the business unit achievements and KPIs.</span></li><li><span>Coordinate with internal and external teams to ensure customer and vendor satisfaction.</span></li></ul></li><li><span><b>Education:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</b></span><ul><li><span>Engineer/5-year degree and 3-5 years of related experience.</span></li></ul></li><li><span><b>Experience:&nbsp; &nbsp;&nbsp;&nbsp;</b></span><ul><li><span>Strong knowledge of cybersecurity technologies, including Endpoint Security, EDR, XDR, NDR, Email Security, Data Loss Prevention (DLP), Identity Security, IAM, Zero Trust and Cloud Security.</span></li><li><span>Experience with Routing, Switching, VPN, Network Security, SD-WAN, Wireless Networking, Public and Private Cloud, IPS/IDS, SIEM, SOAR, ZTNA, WAF, CASB, SASE, Secure Web Gateway (SWG) and Next-Generation Firewalls (NGFW).</span></li><li><span>Knowledge of cloud-native security technologies, including CNAPP, CSPM, CWPP and cloud workload protection.</span></li><li><span>Experience in solution sizing, security architecture design, Proof of Concept execution, troubleshooting, technical demonstrations and customer presentations.</span></li><li><span>Familiarity with virtualization technologies, Windows and Linux environments, as well as public cloud platforms such as Microsoft Azure, AWS and Google Cloud Platform, is a plus.</span></li><li><span>Fluent in English and French.</span>&nbsp;</li></ul></li></ul><p><b><span>ABOUT US</span></b></p><br><br><p><span>Arrow’s enterprise computing solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets. </span></p><br><br><p><span>Find out more about us in this video: https://www.youtube.com/watch?v=n5Za_pHRbzI</span></p><br><br><br><p><span>#LI-HL1</span></p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Damman)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Inside Sales Representative-NIC Components<br><b>Job Description:</b><p><b><span><span>NIC Components</span></span></b></p><br><br><p><u><span><span>Who We Are — Where We're Going</span></span></u></p><br><br><p><span>Since 1982, NIC Components (NIC), in partnership with Nippon Industries Co. Ltd., has been a global solutions provider in passive components to fuel the designs of technology and engineering organizations.</span></p><br><br><br><p><span>As a leader in passive component technology, NIC’s offerings of passive components — including a wide range of capacitors, circuit protection products, inductors, magnetics, resistors, and RF products — are built to meet the challenges of modern electronics design.</span></p><br><br><br><p><span>But while who we are today will guide us into the future, NIC has built its business by staying at the cutting edge of technology, manufacturing the passives needed to support a future of innovation. Our strong foundation helps us support the engineers and designers of tomorrow’s technology through industry-leading reliability and performance.</span></p><br><br><br><p><b>What You'll Be Doing:</b></p><br><br><ul><li><p>Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems. Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.&nbsp;</p><br><br></li><li><p>Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires thorough knowledge and accountability of supply chain engagements such as: e-Compass, Consignments, CARES (Customer Automated Replenishment System) ; sell and capture opportunities through Synergistic products (e.g., White Space Report, PEMCO Mix), Reverse Logistics, GBC (Global Business Conversion) &amp; ITAD (Information Technology Asset Disposition). Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information.&nbsp;</p><br><br></li><li><p>Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns &amp; Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs. Owns the customer interface for important Credit &amp; Financial Information as well as coordination of all available resources and support functions.</p><br><br></li><li><p>As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases.</p><br><br></li><li><p>This job profile requires the assignment and participation in a sales compensation plan. &nbsp;A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow. The compensation posted is the base only, the OTE for this position will be 80k+</p><br><br></li></ul><p><br><b>What We Are Looking For:</b></p><br><br><ul><li><p>Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience</p><br><br></li><li><p>Experience with Salesforce and intermediate Excel skills (VLOOKUPs, pivot tables, formula, etc.)</p><br><br></li><li><p>Strong time management skills</p><br><br></li><li><p>Ability to multitask in fast paced environment</p><br><br></li><li><p>Sales experience</p><br><br></li></ul><br><p><b>Work Arrangement:</b><i> If located in a hybrid location, this position will follow a hybrid schedule of 2 days in our office, and 3 days per week from home. If located in a remote location, you m<span>ust be able to travel to an Arrow office location as requested by Arrow leadership.</span> </i></p><br><br><br><p><b>What's In It For You:</b></p><br><br><p><span>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</span></p><br><br><ul><li><p>Medical, Dental, and Vision Insurance</p><br><br></li><li><p>401k, With Matching Contributions</p><br><br></li><li><p>Short-Term/Long-Term Disability Insurance</p><br><br></li><li><p>Health Savings Account (HSA)/ Health Reimbursement Account (HRA)</p><br><br></li><li><p>Paid Time Off</p><br><br></li><li><p>Tuition Reimbursement</p><br><br></li><li><p>Growth Opportunities</p><br><br></li><li><p>And more!</p><br><br></li></ul><p>#LI-KO1</p><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><br><br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>CA-QC-Quebec, Canada (Remote Employees)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>

<p><b>JOB SUMMARY&nbsp;</b></p><p><br></p><p>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>

<p><br></p><p><b>Key Responsibilities</b></p><p>1. Advance the Global Institute s Global AI Learning Agenda (50%)</p><ul><li>Craft and Pursue a Cross-Cutting Learning Agenda About AI and the Future of Education, working with the Global Institute s other CLOs driving our learning agendas around how to shift the purpose and outcomes of education; learning from lighthouse classrooms, learning environments, and systems; developing the people and collective leadership to enable progress; and measuring holistic outcomes.</li><li>Foster inquiry, surface insights, and generate global frameworks on areas including the following:</li></ul><p>The Purpose and Future of Education in an AI-Infused World: How should AI influence the purpose and intended outcomes of education that develops students holistically so they can shape a better future?</p><p>Transformational Teaching and Learning: How can AI be used responsibly, equitably, and effectively to support holistic learning for all students, and where might it be detrimental?</p><p>Educators as Co-Architects: How can educators, especially those working in under-resourced and marginalized contexts, be co-architects in the development of AI tools to transform what those tools look like, and what do they need from AI developers and the wider field?</p><p>Developing Transformational Educators: How can AI support the development of teachers and leaders who grow all students holistically so that they can shape a better future?</p><p>Measuring Development: How can AI help us better understand and measure holistic student and educator development?</p><p>2. Drive Global Strategic Partnerships &amp; Ecosystem Cultivation (30%)</p><ul><li>Cultivate Partnerships with Foundational Model Owners: In close collaboration with our Global Development team, lead and manage multi-layered strategic relationships with world-leading AI organizations, including Anthropic , OpenAI, and Google, to ensure Teach For All is able to help shape the development of these foundational models role in education.</li><li>Maximize Real-World Product Feedback Loops: Partner with tech industries to leverage our network s scale as a global testing ground, providing developer ecosystems with real-world, mission-aligned validation and product feedback from under-resourced educational contexts.</li><li>Secure Infrastructure and Resources: Broker institutional partnerships that unlock free or discounted software licenses, API access, hardware, and specialized engineering support to dismantle financial and technical barriers to innovation across our 60+ network partners.</li><li>Thought Leadership Globally: Elevate Teach For All s perspectives at international forums, global roundtables, and policy conventions, sharing evidence-based frameworks to position network voices and insights at the center of global educational AI policymaking.</li></ul><p>3. Help Leverage AI to Advance Teach For All s Mission (20%)</p><ul><li>Lead the Cross-Functional AI Circle: Convene the staff working on AI across Teach For All those supporting network partners and global staff members with their own adoption, those building tools for Teach For All, those involved in brokering partnership with the AI companies to foster cohesion in our work.</li><li>Contribute to the Success of Teach For All s Global AI Strategy in areas such as:</li></ul><p>Scaling Teacher and Alumni Innovation: Support the scaling and evolution of the AI Literacy &amp; Creator Collective an 1,800-member community of teachers, alumni, and staff across the Teach For All network who are collaborating and innovating in leveraging AI in education settings around the world. Foster more engagement across alumni AI innovators and partner program staff.</p><p>Growing Network Partner Innovation and Impact: In partnership with the Global Lead, AI for Programmatic Impact and the Head of AI Solutions &amp; Engineering, support partners efforts to test AI-enabled innovations that strengthen recruitment of fellowship participants, improve selection processes while centering inclusion and equity, and strengthen teacher training and leadership development.</p><p>R evolutionizing Cross-border Learning: Together with the Head of Technology and the Head of Platforms Strategy, consult on building an AI-enabled learning network that breaks down barriers to knowledge and connection, so every network partner can access the right insights, in their language, at the moment they need it with community ownership and human judgement at the center.</p><p>Champion Ethical and Safeguarding Guardrails: Support the roll-out and continuous iteration of the board-approved AI-use Policy and Guidelines, supporting critical cross-functional conversations around child safeguarding, data privacy, and ethical compliance across classrooms.</p><p>Qualifications</p><p>Seasoned Strategic Leadership: 12 15+ years of professional experience, with at least 7+ years in strategic roles leading technological transformations, educational technology initiatives, or other roles with heavy involvement with the technology sector.</p><p>AI Domain Fluency: Robust understanding of contemporary AI architectures, large language models, enterprise API integrations, RAG-based systems, and custom data infrastructure (such as middleware and unified data layers).</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Seasoned Strategic Leadership: 12 15+ years of professional experience, with at least 7+ years in strategic roles leading technological transformations, educational technology initiatives, or other roles with heavy involvement with the technology sector.</li><li>AI Domain Fluency: Robust understanding of contemporary AI architectures, large language models, enterprise API integrations, RAG-based systems, and custom data infrastructure (such as middleware and unified data layers).</li><li>Excellent Relationship Management: Proven track record of cultivating and navigating multi-million dollar funding relationships or strategic partnerships with top-tier technology and/or venture capital firms.</li><li>Mission Alignment: Deep commitment to Teach For All's vision and mission, contextual knowledge of the educational and structural realities facing underserved, low-resource communities, and a passionate belief in the power of localized, collective leadership to solve systemic educational inequities.</li><li>Responsible AI Guardship: Commitment to grounding technological advancement in core human values: equity, child safety, human judgment, and culturally responsive, ethical practice.</li><li>Multi-Stakeholder Orchestration: Demonstrated ability to align cross-functional teams without relying purely on rigid hierarchical authority.</li><li>Exceptional Communication &amp; Influence: Strong storytelling, public speaking, and written communication skills, with an ability to articulate highly technical AI concepts clearly and compellingly to diverse audiences.</li><li>Inclusive Leadership: Comfort leading within highly diverse, globally distributed, and 100% remote team environments, exhibiting strong cross-cultural awareness.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <ul><li>User support level 1 and 2 on NX / Teamcenter</li><li>Change management and adoption of new tools</li><li>Leading training sessions and user coaching</li><li>Functional and technical assistance for on-site issues</li><li>Writing documentation and user guides</li><li>Reporting and tracking incidents and improvement requests</li><li>Participation in the deployment and stabilization phases of the tools</li></ul> <br> Required profile : <p><strong>MUST qualifications:</strong></p><br><br><ul><li>Proficiency in Teamcenter and Siemens NX tools</li><li>Experience in user support and change management</li><li>Ability to train and coach users</li><li>Knowledge of the PLM / CAD environment</li></ul><p><strong>Nice-to-have qualifications:</strong></p><br><br><ul><li>Experience with Siemens solutions</li><li>Experience in deploying digital tools</li><li>Knowledge of engineering / product processes</li></ul><p><strong>Languages:</strong></p><br><br><ul><li>French: B2</li></ul> <br><br> </div>