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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>We are recruiting a Receptionist to ensure professional reception and administrative management at the headquarters. The ideal candidate has a Bachelor's degree (Bac+3), an excellent appearance, and a strong sense of service.</p><br><br><ul><li>Assignment: headquarters</li></ul><p><u><strong>Main tasks:</strong></u></p><br><br><ul><li>Physical reception of visitors, partners, and employees.</li><li>Call management: receiving, directing, taking messages.</li><li>Organizing meeting rooms and coordinating reservations.</li><li>Mail processing: receiving, distributing, sending.</li><li>Administrative support: filing, archiving, drafting simple documents.</li><li>Visitor tracking and managing the entrance log.</li><li>Coordination with different internal departments to ensure smooth operations.</li></ul> <br> <br> Required profile : <ul><li>Bachelor's degree (Bac+3) in Management, Administration, Communication, or equivalent.</li><li>Excellent French speaking and writing skills.</li><li>Neat appearance, good interpersonal and service skills.</li><li>Proficiency in office software (Word, Excel, Outlook).</li><li>Ability to manage multiple tasks simultaneously with rigor and organization.</li><li>Punctuality, dynamism, and discretion.</li></ul> <br><br> </div>
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Job : <p>Welcome visitors and clients in person and by phone;</p><br><br><p>Guide and inform callers;</p><br><br><p>Handle incoming calls and transfer them to the relevant departments;</p><br><br><p>Process mail and perform various administrative tasks;</p><br><br><p>Ensure the good organization of the reception area.</p><br><br> <br> Required profile : <p>Associate's degree (Bac+2) or equivalent minimum;</p><br><br><p>Previous experience in a call center or in the hotel industry as a receptionist is essential;</p><br><br><p>Excellent presentation and service-oriented;</p><br><br><p>Very good communication skills in French;</p><br><br><p>Proficiency in computer tools (Microsoft Office Suite) ;</p><br><br><p>Dynamic, organized, and with excellent interpersonal skills.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b><br></b></p><p> </p> <p> </p> <div> <div> <div> <p> <u><font dir="auto" ><font dir="auto" ><b>PRIMARY OBJECTIVE:</b></font></font></u> <span> </span> </p> </div> <div> <p> <span><font dir="auto" ><font dir="auto" >The Spa Receptionist ensures an excellent welcome to clients, organizes the link for treatment bookings between clients and spa therapists.</font></font></span> </p> </div> <p> </p> <p> <u><font dir="auto" ><font dir="auto" >PRIMARY FUNCTIONS:</font></font></u> </p> </div> <div> <p> </p> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >She will be constantly concerned with the quality of her work and customer satisfaction.</font></font></span> </p> </li> </ul> </div> </div> <div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Assisting clients with their needs and expectations</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >She must have a smile, be friendly.</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Impeccable attire and makeup</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >She will have a keen sense of hygiene and safety.</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Ensuring the proper upkeep and atmosphere of the institute's reception area:</font></font></span> </p> </li> </ul> </div> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Cleanliness</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >The scents</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Background music</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Marketing the services provided at the Spa</font></font></span> </p> </li> </ul> </div> <div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Mastering the different benefits</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Ensure the proper implementation of cabin schedules</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Ensure compliance with hygiene rules</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Report any anomalies, malfunctions or remarks to the manager and/or assistant in the logbook (handover register).</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >manage the booking schedule for the different services</font></font></span> </p> </li> </ul> </div> </div> <div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Ensure that all services are invoiced (no exceptions are permitted).</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Ensure that the evening closing is correct and properly recorded on the system.</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >To ensure product collection in the absence of the responsible assistant.</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >ensuring the proper management of skincare products:</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >use collection and transfer vouchers for any product from the conomat.</font></font></span> </p> </li> </ul> </div> </div> <div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Please respect the collection times on Monday and Friday.</font></font></span> </p> </li> </ul> </div> <div> <p> </p> </div> <div> <p> <u><font dir="auto" ><font dir="auto" ><b>SECONDARY MISSIONS:</b></font></font></u> </p> </div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Adhere to Four Seasons Standards</font></font></span> </p> </li> </ul> </div> </div> <div> <div> <ul> <li> <p> <span><font dir="auto" ><font dir="auto" >Respect hygiene and safety standards</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Participate in departmental meetings</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >To demonstrate a high level of ethics, integrity and professionalism in all situations</font></font></span> </p> </li> <li> <p> <span><font dir="auto" ><font dir="auto" >Working in harmony with colleagues and superiors</font></font></span> </p> </li> </ul> </div> </div> <p> </p> <p> </p> <p> </p> <p> </p></div></section>
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Job : <p>The Secretary / Receptionist is responsible for managing the telephone switchboard, welcoming visitors, administrative coordination of internal and external exchanges, as well as processing mail.</p><br><br><p><strong> Main tasks:</strong></p><br><br><ul><li>Manage the telephone switchboard</li><li>Filter calls and direct callers to the relevant departments.</li></ul><p><strong>Physical reception and service:</strong></p><br><br><ul><li>Welcome visitors, clients and partners with courtesy and efficiency.</li><li>Serve visitors during meetings or visits.</li></ul><p><strong>Mail and document management:</strong></p><br><br><ul><li>Receive, register, sort and distribute postal mail, electronic mail and faxes after validation.</li><li>Receive administrative documents from internal departments.</li><li>Maintain mail registers (paper and/or electronic).</li><li>Monitor processing deadlines and ensure document traceability.</li><li>Ensure the confidentiality and security of the documents handled.</li></ul><p><strong>Administrative follow-up:</strong></p><br><br><ul><li>Ensure the delivery of signed documents or those requiring correction upon return.</li><li>Forward documents from external partners to the relevant departments.</li><li>Ensure documentary liaison.</li></ul><p><strong>Logistics and organization:</strong></p><br><br><ul><li>Prepare meeting logistics.</li><li>Organize the filing and archiving of documents according to internal procedures.</li></ul> <br> <br> Required profile : <p>The ideal candidate for this position must have solid experience in secretarial work and reception, while having a sense of service and presentation. She must be able to rigorously manage administrative tasks, while ensuring a warm and professional welcome for visitors.</p><br><br><p>We are looking for a candidate with a diploma of at least Bac+2 level (equivalent to an Associate's degree), ideally in secretarial studies, administrative management or executive assistant, and a minimum of 3 years of experience in a similar role, preferably in an industrial environment or a structured SME.</p><br><br><p><strong>Technical skills:</strong></p><br><br><ul><li>Excellent command of the telephone switchboard and reception techniques.</li><li>Good knowledge of document management tools (physical and digital).</li><li>Proficiency in office software (Word, Excel, PPT...).</li><li>Ability to organize and manage meeting logistics.</li><li>Skill in welcoming visitors and partners.</li></ul><p><strong>Personal attributes:</strong></p><br><br><ul><li>Keen sense of service and hospitality.</li><li>Organizational skills and ability to manage multiple tasks simultaneously.</li><li>Interpersonal skills and keen sense of customer service.</li><li>Discretion, rigor and ability to work under pressure.</li><li>Punctuality and professionalism in all internal and external interactions.</li></ul><br> <br><br> </div>
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Job : <p>Reporting to the General Services Manager, your tasks are as follows:</p><br><br><ul><li>Welcome and direct visitors, clients, and suppliers;</li><li>Control site access by checking visitors' identities;</li><li>Answer the phone, inform, and redirect callers;</li><li>Keep top management informed of any irregularities noted;</li><li>Manage the small equipment needed for the reception desk to function;</li><li>Contribute to monitoring cleaning and security service providers;</li><li>Ensure a positive image of the company is presented.<br> </li></ul> <br> <br> Required profile : <ul><li>A Baccalaureate/Bac+2 level of education with 2 years of experience in a similar role;</li><li>Good presentation;</li><li>Availability and dynamism;</li><li>Enjoyment of contact and service;</li><li>Good communication skills.</li></ul> <br><br> </div>
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Job : <p>On behalf of our client, we are recruiting several Receptionists as part of a temporary contract for positions based on the Driss Slaoui and Moulay Slimane sites.</p><br><br><ul><li>Ensure physical and telephone reception of visitors and clients.</li><li>Provide information, guide, and assist visitors professionally.</li><li>Guarantee a quality of reception that meets the company's standards.</li><li>Manage mail and administrative tasks related to reception.</li><li>Ensure the good organization and upkeep of the reception area.</li></ul> <br> Required profile : <ul><li>Bac+2 or Bac+3 level education.</li><li>Excellent appearance and very good speaking skills.</li><li>Strong sense of reception and customer service.</li><li>Dynamic, smiling, and professional.</li><li>Comfortable in a premium environment and in direct contact with customers.</li><li>Excellent command of French; command of English is a plus.</li><li>Immediately available.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Spa & Wellness Manager, the Spa Receptionist's mission is to ensure the quality of the welcome and advice provided to clients regarding all products and services offered at the Fairmont La Marina Spa. Responsibilities include, but are not limited to: Planning and coordinating client reservations and continuously monitoring the availability of treatments and therapists; Managing the opening and closing of the spa in accordance with checklists; Welcoming clients and directing them within the spa according to established protocols; Identifying and anticipating client needs and requests; Supervising the billing process; Implementing marketing actions defined by the Spa Director (product presentations, packages, etc.); Marketing cosmetic/treatment ranges (technical description, benefits, advice, etc.); Assisting the Spa Director with administrative tasks and inventories. Train new recruits on protocols, products, treatment menus, internal regulations, etc.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><h3><font dir="auto" ><font dir="auto" >TRAINING / EXPERIENCE</font></font></h3><font dir="auto" ><font dir="auto" >BAC+2 in Sales Techniques / Reception 2 years of experience, including at least 1 year in a similar role.</font></font><br><h3><font dir="auto" ><font dir="auto" >KNOWLEDGE / EXPERTISE</font></font></h3><font dir="auto" ><font dir="auto" >Fluent French and English, other language desirable; Good general knowledge, particularly concerning the wellness/luxury sector; Mastery of sales techniques; Good computer skills.</font></font><br><h3><font dir="auto" ><font dir="auto" >HUMAN QUALITIES / SKILLS</font></font></h3><font dir="auto" ><font dir="auto" >Communication skills, courtesy; Positive attitude, smile; Appropriate attitude in accordance with the Fairmont La Marina spa standard; Professionalism and attention to detail; Desire and ability to learn, deepen knowledge and evolve; Team spirit; Organizational and planning skills; Ability to work consistently and manage pressure; Attentive and caring; Ability to anticipate client needs;</font></font><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job description: The Fairmont La Marina Rabat Sal is recruiting a Front Desk Agent to join its team. Your role: Reporting to the Reception Supervisor, the responsibilities and essential functions of the position include: Welcoming guests, ensuring check-in and check-out, preparing bills and processing payments while guaranteeing exceptional service according to chain standards; Taking initiative and continuously offering a personalized experience for the guest; Escort guests to their rooms and explaining the operation of the hotel and its facilities; Promoting the hotel's outlets (restaurants, bars, and spa) by seeking opportunities to enhance guests' stays through upselling; Assigning rooms according to guest preferences (profile); Ensuring the promotion of the ALL loyalty program; Following up on guest requests (technical, laundry, lost and found, etc.); Participating in departmental information and training sessions; Managing cash registers and transactions; Handling and following up on complaints and ensuring communication; Maintaining a professional attitude Professional, smiling and remaining calm at all times. Respect the policies, procedures and service standards of the department and the company. All other tasks as assigned.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >A two-year post-secondary degree in Hotel Management; a minimum of two years' experience in Reception; excellent customer service and sales skills; ability to take initiative; adaptability and flexibility; knowledge of the Opera system; fluency in French and English; knowledge of other languages is a plus</font></font></p><p></p></section>
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<br>Description de l'entreprise<br><br><p>Pourquoi travailler chez Accor ?<br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</p><br><br>Description du poste<br><br><p>Le Fairmont La Marina Rabat Salé recrute un Agent Front Desk pour rejoindre son équipe.</p><br><p><strong>Votre rôle :</strong><br>Relevant du Superviseur de Réception, les responsabilités et les fonctions essentielles du poste comprennent : </p><br><ul><li>Accueillir les clients, assurer le check-in et check-out, établir la facturation et l'encaissement en garantissant un service exceptionnel selon les standards de la chaîne</li><li>Prendre l'initiative et Proposer en permanence une expérience personnalisée pour le client</li><li>Accompagner les clients dans leur chambre et leur expliquer le fonctionnement de l’hôtel et des installations</li><li>Promouvoir les points de vente de l’hôtel (restaurants, bars et Spa … ) en recherchant des opportunités d'améliorer le séjour des clients grâce à la vente incitative</li><li>Attribuer les chambres en fonction des souhaits du client (profil)</li><li>S’assurer de la promotion du programme de fidélisation ALL</li><li>Faire le suivi au niveau des demandes client (technique, lingerie, objets trouvés, etc.)</li><li>Participation aux séances d’information et de formation du service</li><li>Gestion des fonds de caisse et passages de caisse</li><li>Gestion et suivi des plaintes et assurer la communication </li><li>Avoir une attitude professionnelle, être souriant/e et garder en tout temps le calme</li><li>Respecter les politiques, les procédures et les normes de service du département et de la compagnie</li><li>Toutes autres tâches, telles qu’assignées</li></ul><br>Qualifications<br><br><p><strong>Votre expérience et vos compétences incluent :</strong></p><br><ul><li>Un bac+2 en Gestion Hôtelière ;</li><li>Une expérience au minimum de 2 ans au service Réception ;</li><li>Sens de l'accueil et de la vente</li><li>Capacité à prendre des initiatives</li><li>Sens de l'adaptation / Flexibilité </li><li>La connaissance du système Opera</li><li>Maîtrise du français et de l’anglais ; la pratique d'autres langues est un plus</li></ul> </div>
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<br>Description de l'entreprise<br><br><p>Sofitel Marrakech Palais Imperial & Spa, joyau de l'hospitalité marocaine, incarne le luxe et l'élégance au cœur de la vibrante ville de Marrakech. Faisant partie du prestigieux groupe Accor, cet hôtel cinq étoiles offre une expérience inoubliable mêlant raffinement français et charme marocain. Niché au milieu de jardins luxuriants, à quelques pas des célèbres sites historiques de la ville, Sofitel Marrakech Palais Imperial & Spa est reconnu pour ses services haut de gamme, son attention aux détails et son engagement envers l'excellence culinaire.</p><br><br>Description du poste<br><br><ul><li>Accueillir des clients tout en respectant les scripts et les standards ACCOR</li><li>Assurer le Check-in et Check-out des clients en respectant la durée moyenne déterminée par le groupe ACCOR</li><li>Être créateur de l’expérience client </li><li>Etablir les factures et gérer les encaissements</li><li>Gérer les reservation Walk-in</li><li>Fournir un service anticipatif, sur mesure, intuitif, et transparents lors du traitement des demandes clients</li><li>Optimiser les revenues à travers la vente incitative</li><li>Assurer le suivi en coordination avec l’ensemble des départements de l’hôtel</li><li>Répondre et gérer les réclamations clients d’une manière proactive et professionnelle</li><li>Participer au recrutement des clients ALL</li><li>Alimenter la base de données des préférences clients</li><li>Participer à la stratégie adoptée par le groupe ACCOR et le propriétaire </li><li>Contribuer à l’amélioration du score RPS de l’hôtel</li><li>Répondre et gérer les réclamations clients</li><li>Respecter les standards et procédures interne du groupe ACCOR et du propriétaire</li><li>S’assurer directement de la satisfaction client</li></ul><br>Qualifications<br><br><ul><li>Expérience préalable d’un poste de réceptionniste ou de night auditeur ;</li><li>Connaissance des applications Microsoft Windows et d’autres applications pertinentes ;</li><li>Un diplôme universitaire dans une discipline liée est un atout ;</li><li>Excellentes compétences de communication et d’organisation ;</li><li>Excellentes compétences interpersonnelles et compétences en résolution de problèmes ;</li><li>Particulièrement responsable et fiable ;</li><li>Capacité à travailler en équipe ;</li><li>Capacité à concentrer son attention sur les besoins des clients, en restant calme et courtois à tout moment ;</li><li>Expérience préalable d’un poste de réceptionniste ou de comptable.</li></ul> </div>
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<strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br>
<br> Job : <p>Imagine yourself in the heart of the hustle and bustle of <strong>Marrakech</strong>, in an exceptional establishment, a true Palace that redefines luxury. Our reputation in the <strong>Hotel / Restaurant</strong> sector is well-established, and we are looking for someone to embody excellence at our <strong>Palace & Villas Reception</strong>.</p><br><br><p>This is a unique opportunity to join a passionate team and contribute to offering an unforgettable experience to a demanding clientele, in a setting where every detail matters.</p><br><br><p>The main goal is to ensure an exceptional customer experience from their arrival throughout their stay, by ensuring smooth and personalized reception management. You will be the first point of contact, the guarantor of an impeccable brand image, and the conductor of first impressions.</p><br><br><ul><li>Welcome and assist international clientele with professionalism and courtesy.</li><li>Manage reservations, check-ins, and check-outs efficiently.</li><li>Respond to guest requests and anticipate their needs to offer them a tailor-made stay.</li><li>Coordinate services with the various departments of the establishment (concierge, housekeeping, restaurant) to ensure a smooth experience.</li><li>Handle any complaints with diplomacy and professionalism.</li><li>Participate in the animation of the reception and customer loyalty.</li><li>Ensure administrative follow-up and maintain customer records.</li></ul> <br> <br> Required profile : <p>Ideally, your background has led you to obtain a <strong>Bac +3</strong> (equivalent to a Bachelor's degree), with a specialization in <strong>Hotel / Restaurant</strong> professions.</p><br><br><p>With <strong>3 to 5 years</strong> of experience, you have already proven yourself in prestigious establishments, ideally in similar roles. Knowledge of the palace and luxury villa sector would be a major asset.</p><br><br><ul><li>A strong sense of customer service and a <strong>neat appearance</strong> are essential.</li><li>An <strong>excellent command of languages</strong>, particularly French and English (spoken and written), is required. Knowledge of other languages will be a plus.</li><li>Your <strong>organization</strong>, reactivity, and ability to manage priorities will enable you to succeed in this role.</li><li><strong>High resistance to stress</strong> and the ability to find quick and appropriate solutions are essential.</li><li>Good interpersonal skills and the ability to work in a team are crucial.</li><li>Good knowledge of hotel reception IT tools is desirable.</li></ul><p>If you recognize yourself in this description and are excited by the idea of being part of an exceptional hotel adventure, do not wait to apply.</p><br><br> <br><br> </div>
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Company culture : <p><strong>CAT Assurance et Réassurance</strong> is driven by a culture strongly focused on <strong>organization</strong>, placing rigor, process reliability and operational efficiency at the core of its performance. Compliance with standards, ethical requirements and structured operations are key reference points for teams. This culture is closely complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. More moderate <strong>innovation</strong> and <strong>competitive components</strong> also support adaptability, continuous improvement and a results-oriented mindset.
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<br> Job : <br><ul><li>Welcome, direct, and inform visitors, clients, and partners with professionalism and courtesy.</li><li>Manage the telephone switchboard, calls, and messages, ensuring effective information transfer.</li><li>Maintain a clean, tidy, and welcoming reception area.</li></ul> <br> Required profile : <p>To be eligible for this internship, a <strong>Bac +2</strong> level (equivalent to a 2-year college degree) is required. Training in <strong>Insurance</strong> or <strong>Banking</strong> professions would be a major asset for quickly understanding the specifics of our sector.</p><br><br><p>We are looking for someone with excellent interpersonal skills, strong listening abilities, and a neat appearance. Your <strong>rigor</strong>, <strong>organization</strong>, and <strong>discretion</strong> will be essential. Good command of office tools (Office Suite) is also expected. If you are dynamic, independent, and eager to learn, your profile greatly interests us.</p><br><br> <br><br> </div>
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<br>Description de l'entreprise<br><br><p><strong>Pourquoi travailler chez Accor ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br><strong>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</strong></p><br><br>Description du poste<br><br><p>L’<strong>Hôtesse Caissière</strong> assure un accueil chaleureux et professionnel des clients tout en garantissant la gestion des opérations d’encaissement avec rigueur et précision. Elle contribue à offrir une expérience client fluide et agréable, en respectant les standards de service et les procédures de l’établissement.</p><br><p><strong>Responsabilités principales</strong></p><br><ul><li>Accueillir, orienter et accompagner les clients avec courtoisie et professionnalisme ;</li><li>Assurer la prise en charge des opérations de caisse (encaissements, facturation et suivi des paiements) dans le respect des procédures internes ;</li><li>Informer les clients sur les services, offres et prestations disponibles ;</li><li>Garantir la fiabilité des transactions et assurer la gestion quotidienne de la caisse ;</li><li>Veiller à la satisfaction des clients et traiter leurs demandes avec réactivité ;</li><li>Collaborer avec les équipes opérationnelles afin d’assurer un service efficace et une bonne coordination ;</li><li>Contrôler les documents liés aux opérations de caisse et participer aux clôtures journalières ;</li><li>Maintenir un espace d’accueil propre, organisé et conforme aux standards;</li><li>Respecter les procédures d’hygiène, de sécurité et les règles internes en vigueur.</li></ul><br>Qualifications<br><br><ul><li>Formation en hôtellerie, restauration ou domaine équivalent ;</li><li>Première expérience en accueil client ou en caisse souhaitée ;</li><li>Sens du service, excellent relationnel et bonne présentation ;</li><li>Rigueur, organisation et capacité à gérer les priorités ;</li><li>Esprit d’équipe, dynamisme et maîtrise de l’anglais appréciée.</li><li>Maîtrise de l’anglais français et de l’arabe est indispensable.</li></ul><br>Informations supplémentaires<br><br><p><strong>Notre Engagement Diversité & Inclusion :</strong><br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>
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Company culture : <p>
<strong>Saham Bank</strong> is driven by a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork are central to daily operations. Proximity management encourages support, accountability and long-term collaboration across teams. This human-centered approach is reinforced by a <strong>strong organizational foundation</strong>, ensuring process efficiency, compliance and operational reliability. A <strong>controlled performance mindset</strong> and a <strong>moderate openness to innovation</strong> further support the bank’s balanced and sustainable development. </p><br><br>
<br> Job : <p>Within our branch network, you will be the first point of contact for our clients and will play an essential role in their satisfaction and loyalty.</p><br><br><p><strong>Welcome and assist our clients</strong></p><br><br><ul><li>Offer a warm, professional, and personalized welcome.</li><li>Understand client needs and direct them to suitable solutions.</li><li>Ensure a smooth and quality customer experience at every interaction.</li></ul><p><strong>Support digital transformation</strong></p><br><br><ul><li>Raise awareness and assist clients in using the bank's digital services.</li><li>Promote innovative solutions and new digital journeys.</li><li>Actively participate in the adoption of digital tools in branches.</li></ul><p><strong>Perform routine banking operations</strong></p><br><br><ul><li>Carry out daily operations in compliance with procedures and quality requirements.</li><li>Respond effectively to common client requests.</li><li>Ensure the compliance and security of operations performed.</li></ul><p><strong>Contribute to commercial development</strong></p><br><br><ul><li>Identify commercial opportunities during client interactions.</li><li>Detect needs for savings, financing, insurance, or banking services.</li><li>Actively participate in achieving branch objectives.<br> </li></ul> <br> Required profile : <p>Beyond the diploma, we are above all looking for people passionate about customer relations and driven by the desire to make a difference.</p><br><br><p>You are probably the candidate we are looking for if:</p><br><br><ul><li>You have excellent interpersonal and communication skills.</li><li>You enjoy advising, supporting, and building trusting relationships.</li><li>You are focused on customer satisfaction and results.</li><li>You are comfortable with digital tools and new technologies.</li><li>You appreciate dynamic environments where every day is different.</li></ul><p><strong>Your profile:</strong></p><br><br><ul><li>Bachelor's degree (Bac+3) or higher in Commerce, Management, Banking, Finance, Marketing, Economics, Customer Relations, or equivalent.</li><li>Recent graduates with high potential or candidates with initial experience.</li><li>Excellent presentation and oral expression skills.</li><li>Sense of service, rigor, teamwork, and proactivity.</li></ul><p><strong>What we offer you:</strong></p><br><br><ul><li>A stimulating professional experience within a major player in the financial sector.</li><li>A stimulating and supportive work environment.</li><li>Real opportunities for career advancement and professional development.</li><li>The chance to participate in the transformation of the Moroccan banking sector.</li><li>Support from committed teams who value collective performance and innovation.</li></ul><p><span><strong>Ready to give your career a new boost?</strong></span><br>Join Saham Bank and become a player in an ambitious transformation serving an ever more innovative and personalized customer experience.<br> </p><br><br> <br><br> </div>
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Company culture : <p><strong>Groupe AZURA</strong> is driven by a predominantly <strong>collaborative</strong> culture, where people, trust and teamwork are central to daily operations. A close and supportive management style promotes guidance, accountability and long-term employee engagement. This approach is strengthened by a strong <strong>innovation</strong> dimension, fostering initiative, agility and openness to change. More moderate <strong>organizational</strong> and <strong>competitive</strong> elements provide structure and performance focus, while maintaining a people-centered and collective-oriented environment.
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<br> Head office address : <span> Agadir </span>
<br> Desired personality traits : <p>
<span> Flexibility </span>
<span> Extraversion </span>
<span> Organization </span>
<span> Conventional </span>
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Company culture : <p><strong>Akdital </strong>is driven by a strong <strong>performance-oriented</strong> culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.<br>
This competitive mindset is balanced by a real commitment to <strong>innovation</strong>, supporting the development of new medical and organizational practices.<br>
<strong>Collaboration</strong> also plays an important role, with solid teamwork and supportive management in a demanding environment.<br>
A structured and disciplined approach ensures the <strong>quality, safety, and reliability</strong> essential to the medical sector.
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<br> Job : <p>As part of strengthening our teams, we are recruiting a Head of Reception & Admissions to join our facility located in Bouskoura.</p><br><br><p>Reporting to the Administrative and Financial Department, you will be responsible for the smooth operation of patient reception and admission activities, while managing the dedicated team and ensuring a quality patient experience.</p><br><br><p>Your main responsibilities:</p><br><br><ul><li>Supervise and organize patient reception and admission activities.</li><li>Lead, motivate, train, and support the Reception & Admissions team to ensure quality service.</li><li>Ensure proper administrative management of admissions, compliance of patient records, and adherence to internal procedures.</li><li>Monitor activity indicators and implement continuous improvement actions.</li><li>Coordinate communication between medical, care, and administrative teams to ensure a smooth and efficient patient journey.</li><li>Manage sensitive situations and complaints, and provide appropriate solutions in line with quality standards.</li><li>Participate in optimizing reception, admission, billing, and patient care processes.</li><li>Ensure compliance with current confidentiality, safety, and quality regulations.</li></ul> <br> Required profile : <p>Profile sought:</p><br><br><ul><li>Bachelor's degree (Bac+3) or higher in Management, Administration, or equivalent specialty.</li><li>Proven experience in a similar role, ideally within a clinic, hospital, or healthcare facility.</li><li>Excellent team management and organizational skills.</li><li>Very good customer service, patient relations, and reception skills.</li><li>Good command of computer tools and hospital management software.</li><li>Rigorous, autonomous, reactive, discreet, and excellent communication skills.</li><li>Ability to manage priorities and work in a demanding environment.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You are responsible for ensuring a warm, efficient, and quality-compliant welcome according to the establishment's standards. You will carry out the IT and administrative procedures related to check-ins/outs on the hotel's IT system (Opera Cloud). You must verify client guarantees and reservations. You will guarantee the clients' stay by communicating important information to the various hotel departments. You will manage, verify, and control your personal cash register. You will ensure data security. You are responsible for the establishment at night. You will ensure daily closing and reporting. You will control the turnover/receipts and report any discrepancies or errors that occur. You will apply the procedures and policies defined by the brand and the hotel regarding guest control and personal safety. You will embody the Heartist spirit in your interactions with clients.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proficiency in English and French. Proficiency in office tools (word processing and spreadsheets, Opera Cloud). Knowledge of the hotel industry. Sense of service and welcome. Previous experience in a client-facing role. Passion for the client. Very good interpersonal skills, excellent communication (internal and client-facing). Diplomacy and self-control. Organization and rigor. Flexibility and versatility.</p><p></p></section>
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Company culture : <p><strong>ALH Holding</strong> is characterized by a <strong>collaboration-driven culture</strong>, where people, trust and teamwork are central to the organization. Employees operate in a supportive environment shaped by close management that encourages engagement and accountability. This foundation is strengthened by a <strong>strong organizational focus</strong>, ensuring structure, efficiency and process reliability. The culture is further balanced by a performance mindset and openness to innovation, supporting both results and adaptability.
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<br> Job : <p> To provide physical and telephone reception for visitors, clients, and employees<br> To direct visitors and manage access to the premises<br> To manage the telephone switchboard and handle mail and packages<br> To ensure the management of meeting rooms and reservations<br> To maintain the common areas and reception area<br> To oversee the need for office supplies and consumables<br> To follow up with external service providers (cleaning, security, maintenance, catering, etc.)<br> To participate in the management of office equipment and supplies<br> To follow up on internal requests related to general services<br> To ensure the follow-up of technical interventions and maintenance operations</p><br><br> <br> Required profile : <p> Associate's degree (Bac+2) in management, administration, or secretarial studies<br>
A first experience of 1 to 3 years in a similar role is mandatory</p><br><br>
<p> Neat appearance and excellent reception skills<br> Good interpersonal skills and service-oriented attitude<br> Organization, rigor, and ability to manage multiple tasks simultaneously<br> Good oral and written communication skills</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >As the first point of contact for our clients, you will play a key role in their experience at the hotel:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Welcoming, informing and assisting customers throughout their stay</font></font></li> <li><font dir="auto" ><font dir="auto" >Handle check-ins/check-outs and manage reservations</font></font></li> <li><font dir="auto" ><font dir="auto" >Handling telephone calls and customer requests</font></font></li> <li><font dir="auto" ><font dir="auto" >Guaranteeing service quality and ensuring customer satisfaction</font></font></li> <li><font dir="auto" ><font dir="auto" >Process payments and handle the related administrative follow-up.</font></font></li> <li><font dir="auto" ><font dir="auto" >Working in coordination with the various hotel departments</font></font></li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Your experience and skills include:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >A similar experience is a plus</font></font></li> <li><font dir="auto" ><font dir="auto" >You have a knack for hospitality and customer service.</font></font></li> <li><font dir="auto" ><font dir="auto" >You are dynamic, smiling, and enjoy teamwork.</font></font></li> <li><font dir="auto" ><font dir="auto" >You demonstrate organization and responsiveness.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prior experience in hotel reception is a plus</font></font></li> <li><font dir="auto" ><font dir="auto" >Fluency in English is essential (another language is an asset)</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastering Opera Cloud is a real plus</font></font></li> </ul><p></p></section>