وظائف لمطوري ورد بريس في المغرب

<p><strong>مطلوب موظفين للعمل بوكالة أسفار بالدار البيضاء</strong></p><p>وكالة أسفار متخصصة في خدمات العمرة وحجوزات الطيران، تبحث عن موظفين جادين للانضمام إلى فريق العمل.</p><p>&nbsp;</p><p><strong>المهام المطلوبة:</strong></p><ul><li>استقبال الزبائن والرد على الاستفسارات</li><li>المساعدة في إعداد ملفات الحجز (تذاكر الطيران، العمرة)</li><li>التواصل مع الزبائن عبر الهاتف والواتساب</li><li>أعمال إدارية بسيطة</li></ul><p>&nbsp;</p><p><strong>الشروط:</strong></p><ul><li>لا يشترط وجود خبرة سابقة</li><li>الجدية في العمل والالتزام بالمواعيد</li><li>القابلية والرغبة في التعلم</li><li>حسن التعامل مع الزبائن</li><li>إتقان العربية (والفرنسية ميزة إضافية)</li><li>إتقان استعمال الحاسوب بشكل أساسي (Word, Excel, الإنترنت)</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br> <br> Job : <p>The Digital, Data, and CRM Manager at Es Saadi Marrakech Resort is responsible for managing, defining, and continuously adjusting the Resort's digital and e-commerce strategy to optimize and improve direct sales and customer loyalty. They are accountable for the performance of digital tools, regulatory compliance (especially GDPR), and the strategic use of customer data.&nbsp;</p><br><br> <p><strong>MAIN RESPONSIBILITIES AND ACTIVITIES</strong></p><br><br> <p>- Development of direct digital and web strategy: Optimize direct sales through the direct website and digital campaigns.<br> - SEO/SEA Campaigns: Manage campaigns to increase visibility and generate qualified traffic.<br> - CRM Tools Management: Manage CRM tools and campaigns<br> - Regular recommendations on current regulations (GDPR... etc...)<br> - Implementation of digitalization within the Resort: Regular proposals and participation in tenders for the selection and deployment of tools, updates.<br> - Customer personalization and loyalty:<br> - Ensure with operations the planning, training, and awareness of customer data collection, and monitor teams on this point.<br> - Website animation: text and visual content, and UX optimization.<br> - Use CRM data to segment and target audiences effectively.<br> - Monitoring and analysis of digital performance: Produce reports and adjust strategies based on results.<br> </p><br><br> <br> Required profile : <p>- Holder of a Bac + 5 (Master's degree equivalent) in digital marketing.<br> - Minimum of 5 to 8 years of experience in CRM management and digital strategy. Ideally, at least one experience in a "Resort" or hotel environment.</p><br><br> <p>- Proficient in SEO/SEA tools: Google Ads, SEMrush, Ahrefs<br> - Proficient in CRM and automated campaigns: Hex, HubSpot, Salesforce Marketing Cloud<br> - Knowledge of the hotel digital ecosystem<br> - Proficient in analytical tools: Google Analytics, Tableau<br> - Proficient in CMS tools: WordPress</p><br><br> <p>- Strong analytical ability, strong recommendation/proposal skills<br> - Rigor and methodology in managing data and tools.<br> - Results-oriented and focused on ROI optimization</p><br><br> <p><strong>INTERNAL AND EXTERNAL RELATIONS</strong><br> - Internally: All department heads<br> - Externally: Freelancers, Communication &amp; PR Agencies, suppliers, and partners of the Es Saadi Marrakech Resort.<br> </p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Hostess in a car showroom</p><br><br> <br> <br> Required profile : <p>Knowledge of HSE regulations.<br>Mastery of risk analysis methods.<br>Knowledge of ISO 45001 and ISO 14001 standards.<br>Proficiency in office tools (Word, Excel, PowerPoint).<br>Ability to write reports and procedures.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <ul><li>Welcome and assist clients (in person, by phone, by email)</li><li>Identify needs and propose suitable solutions</li><li>Manage client files (follow-up, reminders, updates)</li><li>Provide quality after-sales service</li><li>Participate in commercial actions and promotion of services/products</li><li>Collaborate with other internal departments to respond effectively to requests</li></ul> <br> <br> Required profile : <ul><li>Associate's or Bachelor's degree in commerce, management, or equivalent</li><li>Minimum 1 year of experience in a similar role</li><li>Proficiency in French and Arabic </li><li>Excellent interpersonal skills and customer service orientation</li><li>Ability to manage stress and priorities</li><li>Proficiency in office software (Word, Excel, CRM...)</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <ul><li>Welcome and assist clients (in person, by phone, by email)</li><li>Identify needs and propose suitable solutions</li><li>Manage client files (follow-up, reminders, updates)</li><li>Provide quality after-sales service</li><li>Participate in sales activities and the promotion of services/products</li><li>Collaborate with other internal departments to respond effectively to requests</li></ul> <br> <br> Required profile : <ul><li>Associate's or Bachelor's degree in commerce, management, or equivalent</li><li>Minimum 1 year of experience in a similar role</li><li>Proficiency in French and Arabic</li><li>Excellent interpersonal skills and customer service orientation</li><li>Ability to manage stress and priorities</li><li>Proficiency in office software (Word, Excel, CRM, etc.)</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <ul><li>Welcome and assist clients (in person, by phone, by email)</li><li>Identify needs and propose suitable solutions</li><li>Manage client files (follow-up, reminders, updates)</li><li>Ensure quality after-sales service</li><li>Participate in sales activities and the promotion of services/products</li><li>Collaborate with other internal departments to effectively respond to requests</li></ul><br> <br> Required profile : <ul><li>Associate's or Bachelor's degree (Bac+2/3) in commerce, management, or equivalent</li><li>Minimum 1 year of experience in a similar role</li><li>Proficiency in French and Arabic</li><li>Excellent interpersonal skills and customer service orientation</li><li>Ability to manage stress and priorities</li><li>Proficiency in office tools (Word, Excel, CRM, etc.)</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Welcome and guide customers in the showroom.<br>Participate in prospecting and business development.<br>Assist sales advisors in following up on customer files.<br>Follow up on leads and commercial follow-ups.<br>Contribute to the preparation of vehicle deliveries.<br>Update tracking tools and commercial databases.</p><br><br> <br> Required profile : <p>Associate's degree (Bac+2) to Master's degree (Bac+5) in Business, Management, or Marketing.<br>Good interpersonal skills and customer service focus.<br>Dynamic, organized, and a good team player.<br>Proficiency in office software (Word, Excel, PowerPoint).<br>A first sales experience (internship or project) is a plus.</p><br><br><p>An enriching experience within a leading car dealership.<br>Guidance and support throughout the internship.<br>The opportunity to develop your sales skills and your knowledge of the automotive sector.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Ensure administrative management and the smooth running of the office;<br>Manage physical and telephone reception;<br>Organize schedules, meetings, and travel;<br>Ensure follow-up of administrative files and document management;<br>Coordinate communication between different departments;<br>Participate in various administrative tasks and support for management.</p><br><br> <br> Required profile : <p>Bachelor's degree (Bac+3) minimum in Management, Administration, or equivalent;<br>Previous experience as an Office Manager, Executive Assistant, or in a similar role is desired;<br>Excellent command of French, with very good speaking and writing skills;<br>Proficiency in office software (Word, Excel, PowerPoint);<br>Organizational skills, rigor, and discretion;<br>Good interpersonal skills and ability to manage multiple tasks simultaneously.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Profile sought:<br>Bac+2 or Bac+3 in Business Management, Administration, Accounting, Economics, or any equivalent specialty.<br>Good command of office tools, especially Microsoft Office (Word, Excel, PowerPoint).<br>Good communication level in French, both written and spoken.<br>Sense of organization, rigor, and discretion.<br>Team spirit, autonomy, and willingness to learn.</p><br><br> <br> <br> Required profile : <p>Your main tasks:<br>Ensure the follow-up and filing of administrative files.<br>Participate in the management and archiving of documents.<br>Assist teams in various administrative tasks.<br>Contribute to the preparation of dashboards and reports.<br>Participate in the management of mail, calls, and internal requests.<br>Provide administrative support to different departments as needed.<br>What we offer:<br>A paid internship.<br>Support from professionals.<br>An enriching experience within a reference group in the health sector.<br>The opportunity to develop your skills and participate in high value-added projects.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Implement the HSE policy defined by the company.<br>Conduct safety visits and inspections in the field.<br>Identify hazards, assess risks, and propose corrective actions.<br>Participate in the analysis of accidents, incidents, and near misses.<br>Monitor the implementation of HSE action plans.<br>Lead safety talks and awareness campaigns.<br>Train and inform employees on HSE procedures.<br>Ensure compliance with the wearing of personal protective equipment (PPE).<br>Check the conformity of facilities and equipment.<br>Participate in internal audits and regulatory inspections.<br>Ensure the monitoring of HSE indicators and develop dashboards.<br>Participate in the management of emergency situations and evacuation drills.<br>Contribute to the implementation and maintenance of certifications (ISO 45001, ISO 14001, etc.).</p><br><br> <br> <br> Required profile : <p>Knowledge of HSE regulations.<br>Mastery of risk analysis methods.<br>Knowledge of ISO 45001 and ISO 14001 standards.<br>Proficiency in office tools (Word, Excel, PowerPoint).<br>Ability to write reports and procedures.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The intern will be involved in the following tasks:</p><p><strong>Document Management</strong></p><ul><li>Scan and classify documents in our internal systems</li><li>Manage intermediary documentation (agreements, mandates)</li></ul><p><strong>Daily Support</strong></p><ul><li>Respond to simple internal requests (sending documents, tracking signatures)</li><li>Assist in coordinating between different departments (Sales, Finance, etc.)</li></ul><p><strong>Reporting and Monitoring</strong></p><ul><li>Prepare tracking tables (Excel) for administrative tasks</li><li>Generate simple reports for management (archive status, contractual document tracking)</li><li>Ensure accuracy of commission-related data (checking, updating)</li></ul><p><strong>Operations Support</strong></p><ul><li>Assist in preparing agreements, addenda, and contracts</li><li>Follow up on cancellations / MED (Mise en Dépôt)</li></ul><p><strong>Database Updates</strong></p><ul><li>Update client information (contacts, addresses)</li><li>Verify data consistency between different files and systems</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><ul><li>Training: Bac+2 to Bac+3 in commerce or management</li><li>Good command of office tools (Excel, Word, Outlook)</li><li>Rigor, organization, and attention to detail</li><li>Good interpersonal skills and team spirit</li><li>Ability to manage multiple tasks simultaneously</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The HR Intern will support the Human Resources team with day-to-day administrative and operational tasks across multiple HR functions. This role is designed to provide hands-on experience in recruitment, employee engagement, HR operations, and compliance while developing foundational HR skills in a professional environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Currently pursuing or recently completed a degree in Human Resources, Business Administration, Psychology, or a related field</li><li>Basic understanding of HR principles and employment practices</li><li>Strong organizational and time-management skills</li><li>Excellent written and verbal communication skills</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint); HRIS experience is a plus</li><li>High level of professionalism and confidentiality</li></ul><p>Skills &amp; Competencies</p><ul><li>Attention to detail</li><li>Ability to handle sensitive information responsibly</li><li>Strong interpersonal skills</li><li>Willingness to learn and take initiative</li><li>Ability to work independently and as part of a team</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>You will report to the HR Development Manager.</p><br><br><p>You will work on topics related to recruitment, training, and HR administration...</p><br><br><p>Your main tasks will be:</p><br><br><p>• Participation in the recruitment process for future employees: posting ads, sorting applications, scheduling interviews ...<br>• Monitoring training actions and the onboarding of new employees<br>• Personnel administration management (contracts, absences, leave, health insurance files, occupational health, end-of-contract process...)<br>• Prepare variable elements for payroll<br>• Monitor mobility</p><br><br><p>Additional tasks may be assigned to the Human Resources Assistant.<br>&nbsp;</p><br><br> <br> Required profile : <p><strong>Training and Experience:</strong></p><br><br><p>• Training: Student in Bac+2 to Bac+3 in Human Resources or equivalent.</p><br><br><p><strong>Skills:</strong></p><br><br><p>• Good organizational and time management skills.<br>• Sense of confidentiality.<br>• Ability to work in a team and manage multiple tasks simultaneously.<br>• Proficiency in office tools (Word, Excel, PowerPoint).<br>• Previous internship in an HR department is desirable<br><strong>Location:</strong> Technopolis (Sala Al Jadida)</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>• Provide routine nursing care and first aid in case of emergency<br>• Manage the infirmary: stocks of medicines, equipment, and medical records<br>• Participate in periodic medical examinations in collaboration with the occupational physician<br>• Raise employee awareness of good hygiene practices and risk prevention<br>• Detect and report any situation at risk to employee health<br>• Ensure follow-up of employees on sick leave and manage work accident declarations<br>• Produce regular activity and health statistics reports<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><strong>Training &amp; Diploma</strong><br>• Moroccan State Diploma in Nursing (ISPITS or recognized equivalent)<br>• Registration with the National Order of Nurses of Morocco<br><strong>Experience</strong><br>• Minimum of 5 years of experience in nursing (experience in occupational health or industrial setting preferred)<br><strong>Skills &amp; Qualities</strong><br>• Proficiency in French (written and oral)&nbsp;<br>• Good listening skills, discretion, and professional rigor<br>• Good stress management and responsiveness in emergency situations<br>• Proficiency in office software (Word, Excel)<br>&nbsp;</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Duties &amp; Responsibilities</strong></p> <ul> <li> <p>Provide voice and remote support for hotel customers worldwide.</p> </li> <li> <p>Troubleshoot OPERA PMS issues (reservations, check-in/out, billing).</p> </li> <li> <p>Document solutions and ensure accurate case records in ICCP tool.</p> </li> <li> <p>Collaborate with Oracle teams to escalate and resolve issues.</p> </li> <li> <p>Act as customer advocate for hotel users and escalate gaps.</p> </li> <li> <p>Provide technical assistance via phone, email, and remote tools.</p> </li> <li> <p>Assist in OPERA configuration, installation, and training when required.</p> </li> <li> <p>Stay updated on OPERA new releases.</p> </li> </ul> <p><strong>Knowledge, Skills &amp; Abilities Essential</strong></p> <ul> <li> <p>Minimum 2 years IT or hospitality systems support experience.</p> </li> <li> <p>Experience with hotel PMS applications, ideally Oracle OPERA.</p> </li> <li> <p>Customer service experience with direct client interaction.</p> </li> <li> <p>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</p> </li> <li> <p>Knowledge of OS (Windows, Oracle, VMware) desirable.</p> </li> <li> <p>SQL experience preferred.</p> </li> </ul> <p><strong>Other Requirements</strong></p> <ul> <li> <p>Commitment to high-quality customer service.</p> </li> <li> <p>Excellent English communication; other languages desirable.</p> </li> <li> <p>Strong troubleshooting and problem-solving ability.</p> </li> <li> <p>Organizational and multitasking skills.</p> </li> <li> <p>Flexibility for global 24x7 shifts including weekends and holidays.</p> </li> <li> <p>Cross-cultural awareness.</p> </li> </ul> <p><strong>Abilities</strong></p> <ul> <li> <p>Ability to build trust with hotel customers and Oracle colleagues.</p> </li> <li> <p>Independent worker and team player.</p> </li> <li> <p>Adaptable and able to prioritize in dynamic environments.</p> </li> <li> <p>Creative thinker to resolve problems and improve processes.</p> </li> <li> <p>Resilient under pressure with focus on service quality.</p> </li> </ul> <p><strong>Note:</strong> This role requires weekend support and shift work in a 24x7 global hospitality environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years IT or hospitality systems support experience.</p> <p>Experience with hotel PMS applications, ideally Oracle OPERA.</p> <p>Graduate degree in technical, hospitality, or business field.</p> <p>Understanding of hotel operations (front office, reservations, housekeeping).</p> <p>Customer service experience with direct client interaction.</p> <p>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</p> <p>Knowledge of OS (Windows, Oracle, VMware) desirable.</p> <p>SQL experience preferred.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>CAT Assurance et Réassurance</strong> is driven by a culture strongly focused on <strong>organization</strong>, placing rigor, process reliability and operational efficiency at the core of its performance. Compliance with standards, ethical requirements and structured operations are key reference points for teams. This culture is closely complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. More moderate <strong>innovation</strong> and <strong>competitive components</strong> also support adaptability, continuous improvement and a results-oriented mindset. </p><br><br> <br> Job : <p>Classify and organize archive documents;<br>Participate in the indexing and digitization of files;<br>Ensure the classification, search, and archiving of documents;<br>Contribute to the proper preservation of archives.</p><br><br> <br> <br> Required profile : <p>Bac+2 minimum in archiving, document management, administration, or a similar field;<br>A first experience (internship) in archive or document management is a plus;<br>Proficiency in office tools (Word, Excel, etc.);<br>Sense of organization, rigor, and discretion;<br>Team spirit, autonomy, and a desire to learn.</p><br><br><p>If you are motivated and wish to gain a rewarding experience in the insurance sector, join us!</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide voice and remote support for hotel customers worldwide.</p> <p>Troubleshoot OPERA PMS issues (reservations, check-in/out, billing).</p> <p>Document solutions and ensure accurate case records in ICCP tool.</p> <p>Collaborate with Oracle teams to escalate and resolve issues.</p> <p>Act as customer advocate for hotel users and escalate gaps.</p> <p>Provide technical assistance via phone, email, and remote tools.</p> <p>Assist in OPERA configuration, installation, and training when required.</p> <p>Stay updated on OPERA new releases.</p> <p><strong>Knowledge, Skills &amp; Abilities Essential</strong></p> <ul> <li>Minimum 2 years IT or hospitality systems support experience.</li> <li>Experience with hotel PMS applications, ideally Oracle OPERA.</li> <li>Graduate degree in technical, hospitality, or business field.</li> <li>Understanding of hotel operations (front office, reservations, housekeeping).</li> <li>Customer service experience with direct client interaction.</li> <li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li> <li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li> <li>SQL experience preferred.</li> </ul> <p><strong>Other Requirements</strong></p> <ul> <li>Commitment to high-quality customer service.</li> <li>Excellent English &amp; German communication</li> <li>Strong troubleshooting and problem-solving ability.</li> <li>Organizational and multitasking skills.</li> <li>Flexibility for global 24x7 shifts including weekends and holidays.</li> <li>Cross-cultural awareness.</li> </ul> <p><strong>Abilities</strong></p> <ul> <li>Ability to build trust with hotel customers and Oracle colleagues.</li> <li>Independent worker and team player.</li> <li>Adaptable and able to prioritize in dynamic environments.</li> <li>Creative thinker to resolve problems and improve processes.</li> <li>Resilient under pressure with focus on service quality.</li> </ul> <p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years IT or hospitality systems support experience.</p> <ul> <li>Experience with hotel PMS applications, ideally Oracle OPERA.</li> <li>Graduate degree in technical, hospitality, or business field.</li> <li>Understanding of hotel operations (front office, reservations, housekeeping).</li> <li>Customer service experience with direct client interaction.</li> <li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li> <li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li> <li>SQL experience preferred.</li> </ul> <p>Commitment to high-quality customer service.</p> <ul> <li>Excellent English &amp; German communication</li> <li>Strong troubleshooting and problem-solving ability.</li> <li>Organizational and multitasking skills.</li> <li>Flexibility for global 24x7 shifts including weekends and holidays.</li> <li>Cross-cultural awareness.</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Receptionist is in charge of receiving hotel calls, whether internal or external. He/She manages wake-up calls and ensures the follow-up of guest faxes within the hotel. He/She must perfectly know the opening and closing hours of the different points of sale as well as the type of service offered by each respective service. He/She is under the responsibility of the supervision of his/her service: Supervisor and Manager.</p><p>The receptionist must demonstrate a very good team spirit, have an excellent presentation, have good diction and good interpersonal skills to meet the expectations of a high-end clientele.</p><p>The Receptionist must also have good computer skills, as he/she will be required to use different software such as Word, Excel, Internet and Opera.</p><p>ESSENTIAL FUNCTIONS:</p><p>1. Provide guests with a pleasant, efficient, and professional service in accordance with Four Seasons standards.</p><p>2. Respond to all calls in a pleasant manner using the name of the internal or external client, and connect them to the desired extension according to their request.</p><p>3. Make and follow up on wake-up calls for hotel guests.</p><p>4. Manage Do Not Disturb requests, busy extensions, call transfers, holds, calls on hold, Diverts (transferring calls from one room to another), COS, NCOS7 and connections to voicemail.</p><p>5. Know how to organize a conference call.</p><p>6. Coordinate special telephone requests for guests, whether in their room or in a meeting room.</p><p>7. Assist guests with their local, national, or international calls.</p><p>8. Bill guests in meeting rooms for telephone lines, fax, and internet access openings.</p><p>9. Act in case of an emergency or security situation in the hotel.</p><p>10. Inform a supervisor or manager of guest complaints and comments and make appropriate efforts.</p><p>11. Provide support for the integration and training of new employees and assist them in their tasks.</p><p>SECONDARY FUNCTIONS:</p><p>1. Provide general information to all callers and familiarize yourself with hotel services, operating hours, daily activities, special functions, etc.</p><p>2. Report and file all telephone problems and maintenance issues.</p><p>3. Assist the department head in reconciling monthly invoices.</p><p>4. Maintain telephone equipment in good working order.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Le/la Standardiste doit faire preuve d un tr s bon esprit d quipe, avoir une excellente pr sentation, avoir une bonne locution et de bonnes comp tences relationnelles pour correspondre aux attentes d une client le haut de gamme. Le/la Standardiste doit galement poss der de bonnes comp tences informatiques, puisqu il/elle est amen (e) utiliser diff rents logiciels tels que Word, Excel, Internet et Opera.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div>You have 1 year of experience as a call center manager</div><div>You are fluent in both written and spoken Spanish and English.</div><div>You possess the analytical skills to understand and manage the achievement of objectives</div><div>You have a knack for anticipation and are focused on customer satisfaction and solutions.</div><div>You are organized and meticulous</div><div>You are known for your interpersonal skills.</div><div>You have good listening skills</div><div>You are proactive</div><div>Leadership and strong managerial skills are essential qualities for successfully carrying out your mission.</div><div>You are comfortable using office software (Word, Excel, PowerPoint and the internet) and the telephone</div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>We are recruiting a Receptionist to ensure professional reception and administrative management at the headquarters. The ideal candidate has a Bachelor's degree (Bac+3), an excellent appearance, and a strong sense of service.</p><br><br><ul><li>Assignment: headquarters</li></ul><p><u><strong>Main tasks:</strong></u></p><br><br><ul><li>Physical reception of visitors, partners, and employees.</li><li>Call management: receiving, directing, taking messages.</li><li>Organizing meeting rooms and coordinating reservations.</li><li>Mail processing: receiving, distributing, sending.</li><li>Administrative support: filing, archiving, drafting simple documents.</li><li>Visitor tracking and managing the entrance log.</li><li>Coordination with different internal departments to ensure smooth operations.</li></ul> <br> <br> Required profile : <ul><li>Bachelor's degree (Bac+3) in Management, Administration, Communication, or equivalent.</li><li>Excellent French speaking and writing skills.</li><li>Neat appearance, good interpersonal and service skills.</li><li>Proficiency in office software (Word, Excel, Outlook).</li><li>Ability to manage multiple tasks simultaneously with rigor and organization.</li><li>Punctuality, dynamism, and discretion.</li></ul> <br><br> </div>