وظائف Help Desk

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p>Your main tasks as a Help Desk agent:</p><br><br><ul><li>Handle user requests (Calls + E-mails).</li><li>Resolve incidents within the Service Desk scope.</li><li>Maintain communication between different support levels.</li><li>Contribute to service improvement and respect contractual commitments and security rules.</li></ul><br><p>Offer link via Talent Soft</p><br><br><p>https://dxc-career.talent-soft.com/Pages/Offre/detailoffre.aspx?idOffre=72&amp;idOrigine=502&amp;LCID=1036&amp;offerReference=2024-72</p><br><br> <br> Required profile : <p>- Degree in Computer Systems &amp; Networks.<br><strong>- Good command of communication in English and French&nbsp;</strong><br>- Good knowledge of Windows environments &amp; office software.</p><br><br><br><p>- Minimum 1 year of experience in a service desk role.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <ul><li>Handle user requests (Calls + Emails).</li><li>Resolve incidents within the Service Desk scope.</li><li>Maintain communication between different support levels.</li><li>Contribute to service improvement and adhere to contractual commitments and security rules.</li></ul> <br> Required profile : <ul><li>Bac +2 (2-year degree) in IT.</li><li>Good command of communication in <strong>German</strong>.</li><li>Knowledge of Windows environments &amp; office software.</li></ul> <br><br> </div>

<p>The Service Desk Agent advises and assists users over the phone and electronically in solving problems related to hardware, software, networks and peripherals using available technology. Screens, diagnoses, researches and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users.</p><p>Role Responsibilities</p><ul><li>Identify issues, investigate root causes and recommend solutions to reported problems</li><li>Provide technical guidance in activities associated with identifying, prioritizing and resolving problems by telephone and e-mail</li><li>Screen, refer and diagnose internal inquiries and work requests relating to PC maintenance</li><li>May prepare help desk incident reports and assist in hardware and software evaluation</li><li>Participate in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>University education, preferably technical degree or Microsoft certifications;</li><li>Up to two years experience that shows good knowledge of Microsoft Operating Systems local and remote administration and Microsoft Office family applications;</li><li>Experience of providing remote IT support;</li><li>Excellent communication and customer service skills;</li><li>Fluency in Italian and French Languages;</li><li>Flexibility to work shifts if required.</li></ul>

<p>SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes.</p><p><strong>What You Will Do:</strong></p><ul><li>Handle customer inquiries via chat, email, and phone in a professional and courteous manner;</li><li>Assist customers with product selection and usage, including guidance on key product features and functions;</li><li>Troubleshoot technical issues, including calibration problems and Wi-Fi connectivity;</li><li>Resolve issues efficiently while providing accurate and detailed responses;</li><li>Maintain a strong focus on customer satisfaction and deliver an excellent support experience;</li><li>Maintain a deep understanding of client solutions and meet KPIs.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent English communication skills;</li><li>Experience in customer support for at least 1 year;</li><li>Experience with help desk software and remote support tools;</li><li>Positive, proactive and responsible attitude;</li><li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li></ul><p><strong>Will be a great plus:</strong></p><ul><li>Technical support experience</li></ul>

<p>Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes. What You Will Do: Handle customer inquiries via chat and email in a professional and courteous manner Resolve issues efficiently while providing accurate and detailed responses Maintain a strong focus on customer satisfaction and deliver an excellent support experience Apply the latest and greatest customer happiness practices Maintain deep understanding of client solutions and meet KPI Communicate with developers and cross-functional specialists.</p><p><strong>Desired Candidate Profile</strong></p><p>What you need to succeed in this role:</p><ul><li>Excellent English communication skills (at least C1 level)</li><li>Experience in customer support for at least 1 year</li><li>Experience with help desk software and remote support tools</li><li>Positive, proactive and responsible attitude</li><li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)</li><li>Will be a great plus: Technical support experience</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Req ID:</strong>&nbsp;<span>380646</span>&nbsp;</p><br><br><p>NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.</p><br><br><p>We are currently seeking a Service Desk Agent Italian / French to join our team in Casablanca, Casablanca [Dar el Beïda] (MA-CAS), Morocco (MA).</p><br><br><p><strong>Service Desk Agent Italian/ French</strong></p><br><br><p><strong>Remote, Morocco</strong></p><br><br><p><strong>Competitive Salary + Benefits</strong></p><br><br><br><p><strong>Role Overview</strong></p><br><br><p>The Service Desk Agent advises and assists users over the phone and electronically in solving problems related to hardware, software, networks and peripherals using available technology. Screens, diagnoses, researches and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users.</p><br><br><br><p><strong>Role Responsibilities</strong></p><br><br><ul><li>Identify issues, investigate root causes and recommend solutions to reported problems</li><li>Provide technical guidance in activities associated with identifying, prioritizing and resolving problems by telephone and e-mail</li><li>Screen, refer and diagnose internal inquiries and work requests relating to PC maintenance</li><li>May prepare help desk incident reports and assist in hardware and software evaluation</li><li>Participate in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.</li></ul><p><strong>Key Skills</strong></p><br><br><ul><li>University education, preferably technical degree or Microsoft certifications;</li><li>Up to two years’ experience that shows good knowledge of Microsoft Operating Systems local and remote administration and Microsoft Office family applications;</li><li>Experience of providing remote IT support;</li><li>Excellent communication and customer service skills;</li><li>Fluency in Italian and French&nbsp;Languages;</li><li>Flexibility to work shifts if required.</li></ul><br><p><strong>Benefits</strong></p><br><br><p>Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.</p><br><br><p><strong>About NTT DATA</strong></p><br><br><p>NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.&nbsp;Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&amp;D to help organizations and society move confidently and sustainably into the digital future. Visit us at&nbsp;us.nttdata.com</p><br><br><p><strong><em>NTT DATA endeavors to make&nbsp;https://us.nttdata.com&nbsp;accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at&nbsp;https://us.nttdata.com/en/contact-us.&nbsp;</em></strong><strong><em>This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click&nbsp;here. If you'd like more information on your EEO rights under the law, please click&nbsp;here. For Pay Transparency information, please click&nbsp;here.</em></strong></p><br><br><p>#LI-NorthAmerica</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description: Context: The Field Support Engineer is a member of the Operations organization in Secure Land Communications. He/she belongs to the Customer Test &amp; Support department. He/she is responsible to follow and manage the resolution of customer incidents and he/she can also prepare and perform the integration of the network, and prepare and perform Acceptances with customers. He/she reports to the Project / Care Manager . Functions: The Field Support Engineer handles the following tasks: Managing customer requests Providing technical support Providing telephone or remote assistance Investigating incidents and problems reported by customers Troubleshooting of complex telecommunication systems Verifying corrections provided by R&amp; D Participating in the technical preparation of roll out or upgrade operations Supporting the resolutions proposed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree in Engineering with experience in Telecommunications Systems and/or Information Technology or equivalent background</li><li>Knowledge of telecom systems and equipment</li><li>Knowledge of Internet networking, protocols, and equipment, such as Cisco, Juniper, Linux, VMware, Active Directory, and Information Security is advantageous</li><li>Readiness to travel on a need basis</li><li>Good problem-solving capability, ability to handle changing and often tense contexts</li><li>Communication skills, interpersonal as well as in writing and reporting</li><li>Good English and French languages skills are mandatory</li><li>Team spirit</li><li>Competencies and experience in following areas are seen as a plus: Modern high availability systems and platforms, clustering, redundancy including geo-redundancy and load distribution RedHat linux including Virtualization and Containerization MS Windows IT solution architecture and IP protocols, networking and backhauling (IPv4, IPv6, VoIP, Mobile IP, VLAN, VPN, OSPF) Security for IT network and applications (Authentication, End-to-end encryption, Firewall, Proxy, IPsec, SSL, vulnerability) System integration and on-site interventions Familiarity with agile methodology and test automation (Robot Framework, Python) Radio and terminal platform competence Applications and databases Open source management Airbus Tetra knowledge Experience in Help Desk work</li><li>Strong internal and external interpersonal skills</li><li>Mobility (travel frequently, world-wide)</li><li>Able to handle changing and often tense contexts</li><li>Availability</li><li>Methodical</li><li>Autonomous</li><li>Close attention to detail</li><li>Languages: English and French required</li><li>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><b>Context:</b></b></p><br><br><br><p><span>The Field Support Engineer is a member of the Operations organization in Secure Land Communications. He/she belongs to the Customer Test &amp; Support department.&nbsp;</span></p><br><br><p><span>He/she is responsible to </span>follow and manage the resolution of customer incidents<span> and he/she can also prepare and perform the integration of the network, and prepare and perform Acceptances with customers.</span></p><br><br><br><p><span>He/she reports to the Project / Care Manager .</span></p><br><br><br><p><b>Functions:</b></p><br><br><p><span>The Field Support Engineer handles the following tasks:</span></p><br><br><ul><li><p><span>Managing customer requests</span></p><br><br></li><li><p><span>Providing technical support</span></p><br><br></li><li><p><span>Providing telephone or remote assistance</span></p><br><br></li><li><p><span>Investigating incidents and problems reported by customers</span></p><br><br></li><li><p><span>Troubleshooting of complex telecommunication systems</span></p><br><br></li><li><p><span>Verifying corrections provided by R&amp; D</span></p><br><br></li><li><p><span>Participating in the technical preparation of roll out or upgrade operations</span></p><br><br></li><li><p><span>Supporting the resolutions proposed</span></p><br><br></li></ul><br><p><b><b>Our expectations for you:</b></b></p><br><br><ul><li><p><span>Degree in Engineering with experience in Telecommunications Systems and/or Information</span></p><br><br></li><li><p><span>Technology or equivalent background</span></p><br><br></li><li><p><span>Knowledge of telecom systems and equipment</span></p><br><br></li><li><p><span>Knowledge of Internet networking, protocols, and equipment, such as Cisco, Juniper, Linux, VMware,</span></p><br><br></li><li><p><span>Active Directory, and Information Security is advantageous</span></p><br><br></li><li><p><span>Readiness to travel on a need basis</span></p><br><br></li><li><p><span>Good problem-solving capability, ability to handle changing and often tense contexts</span></p><br><br></li><li><p><span>Communication skills, interpersonal as well as in writing and reporting</span></p><br><br></li><li><p><span>Good English and French languages skills are mandatory</span></p><br><br></li><li><p><span>Team spirit</span></p><br><br></li></ul><br><p><b>Competencies and experience in following areas are seen as a plus:</b></p><br><br><ul><li><p><span>Modern high availability systems and platforms, clustering, redundancy including geo-redundancy and load distribution</span></p><br><br></li><li><p><span>RedHat linux including Virtualization and Containerization</span></p><br><br></li><li><p><span>MS Windows</span></p><br><br></li><li><p><span>IT solution architecture and IP protocols, networking and backhauling (IPv4, IPv6, VoIP, Mobile IP, VLAN, VPN, OSPF)</span></p><br><br></li><li><p><span>Security for IT network and applications (Authentication, End-to-end encryption, Firewall, Proxy, IPsec, SSL, vulnerability)</span></p><br><br></li><li><p><span>System integration and on-site interventions</span></p><br><br></li><li><p><span>Familiarity with agile methodology and test automation (Robot Framework, Python)</span></p><br><br></li><li><p><span>Radio and terminal platform competence</span></p><br><br></li><li><p><span>Applications and databases</span></p><br><br></li><li><p><span>Open source management</span></p><br><br></li><li><p><span>Airbus Tetra knowledge</span></p><br><br></li><li><p><span>Experience in Help Desk work</span></p><br><br></li></ul><br><p><b><b>Profile:</b></b></p><br><br><ul><li><p><span>Strong internal and external interpersonal skills</span></p><br><br></li><li><p><span>Mobility (travel frequently, world-wide)</span></p><br><br></li><li><p><span>Able to handle changing and often tense contexts</span></p><br><br></li><li><p><span>Availability</span></p><br><br></li><li><p><span>Methodical</span></p><br><br></li><li><p><span>Autonomous</span></p><br><br></li><li><p><span>Close attention to detail</span></p><br><br></li></ul><br><p><b><b>Languages:</b></b></p><br><br><ul><li><p><span>English and French required</span></p><br><br></li></ul><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Defence and Space Maroc<br><p><b>Employment Type:</b></p><br><br>Permanent<p>-------</p><br><br><br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Job Family:</b></p><br><br>Customer Eng.&amp;Technical Support&amp;Services &lt;JF-CS-PS&gt;<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br><p><span>At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.</span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p><strong>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</strong></p><br><p><strong>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</strong></p><br><br><br>Job Description<p>- Contributes to the definition for scope of handover to operations<br></p><br><p>- Participates in the definition and ensures consistent execution of operational procedures<br></p><br><p>- Executes 1st level service desk for IT service portfolio<br></p><br><p>- Executes 2nd and assists 3rd level support for all relevant IT solutions<br></p><br><p>- Picks up and prioritize Service Requests &amp; Incidents<br></p><br><p>- Administrates, monitors, and operates existing IT systems<br></p><br><p>- Creates, approves, manages, and maintains IT continuity plans<br></p><br><p>- Administrates and manages user identity and access to IT systems<br></p><br><p>- Ensures security protection and technical realizations for IT systems</p><br><br><br>Qualifications and Experience<ul><li><strong>Level of Education</strong>: Master’s degree or more.</li><li><strong>Branch Of Study:&nbsp;</strong>Information Technology</li></ul><br><br>Benefits<p>- French language, fluently spoken and writing.<br></p><br><p>- English language, fluently spoken and writing.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p><strong>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</strong></p><br><p><strong>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</strong></p><br><br><br>Job Description<p>- Contributes to the definition for scope of handover to operations<br></p><br><p>- Participates in the definition and ensures consistent execution of operational procedures<br></p><br><p>- Executes 1st level service desk for IT service portfolio<br></p><br><p>- Executes 2nd and assists 3rd level support for all relevant IT solutions<br></p><br><p>- Picks up and prioritize Service Requests &amp; Incidents<br></p><br><p>- Administrates, monitors, and operates existing IT systems<br></p><br><p>- Creates, approves, manages, and maintains IT continuity plans<br></p><br><p>- Administrates and manages user identity and access to IT systems<br></p><br><p>- Ensures security protection and technical realizations for IT systems</p><br><br><br>Qualifications and Experience<ul><li><strong>Level of Education</strong>: Master’s degree or more.</li><li><strong>Branch Of Study:&nbsp;</strong>Information Technology</li></ul><br><br>Benefits<p>- French language, fluently spoken and writing.<br></p><br><p>- English language, fluently spoken and writing.</p><br><br> </div>

<p>Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world's most innovative companies unlock their potential. From autonomous cars to life-saving robots, our experts in digital and software technologies go beyond the beaten path by providing unique R&amp;D and engineering services across all business sectors. Join us for a career full of opportunities, where you can make a difference and where no two days are alike.</p><p><strong>Desired Candidate Profile</strong></p><h2>Profil recherch :</h2><p>Formation Bac+5 / Dipl me d Ing nieur ou Master en lectronique, Syst mes Embarqu s, T l communications, Informatique Industrielle ou quivalent.</p><p>Exp rience Pilotage et coordination de projets EE dans un environnement automobile international.</p><p>Gestion des activit s techniques li es aux syst mes Infotainment &amp; Connectivity.</p><p>Coordination des contributeurs m tiers et animation des quipes projet pour garantir la convergence technique.</p><p>D finition et suivi des roadmaps projets, WBS, jalons, livrables et indicateurs de performance.</p><p>Contribution aux phases d industrialisation et de pr paration des sites de production.</p><p>Gestion des modifications de p rim tre, des risques et des d pendances projet.</p><p>Participation aux revues de validation technique et d acceptation des livrables.</p><h2>Comp tences techniques</h2><ul><li>Bonne ma trise de l environnement Electrical &amp; Electronics (EE) automobile.</li><li>Exp rience des syst mes embarqu s Infotainment &amp; Connectivity.</li><li>Ma trise des m thodologies de gestion de projet : roadmap, WBS, jalons, suivi des livrables et reporting.</li><li>Capacit construire et piloter des tableaux de bord et KPI de suivi des risques, d pendances et avancement.</li><li>Connaissance des processus de changement, de validation technique et d industrialisation automobile.</li><li>Excellentes capacit s de coordination transverse et de communication avec des quipes internationales.</li><li>Tr s bon niveau de communication en Fran ais et Anglais .</li><li>Leadership, sens de l organisation et autorit technique.</li></ul>

<p> <b>Before you apply to a job, select your language preference from the options available at the top right of this page.</b> </p> <p> </p> <p> </p> <p>Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.</p> <p> </p> <p> </p> <p> <b>Job Description:</b> </p> <p> </p> <p>Le broker est le pont entre son client et les services douaniers. Il g re pour celui-ci tout ce qui est documents administratifs et toutes d marches administratives n cessaires afin que les marchandises passent la fronti re dans les meilleures conditions.</p> <p> </p> <p> <b>Le broker</b> :</p> <p> </p> <ul> <li> <p>Met jour les documents administratifs n cessaires qui lui permettront d importer ou d exporter des marchandises.</p> </li> <li> <p>Joue le r le d'interm diaire entre le service transit, le reste des d partements de notre entreprises et la douane.</p> </li> <li> <p>V rifie qu il a sa disposition tous les documents exig s jugeant indispensables par les autorit s douani res (raison du transport, contenu, origine, poids des marchandises, apposition de mentions sp ciale, etc.)</p> </li> </ul> <p> </p> <p>Lors du passage en douane des marchandises, il remet le dossier avec toutes les pi ces justificatives au service douanier et s assure du bon d roulement de la proc dure.</p> <p> </p> <p>Dans certaines situations, et notamment quand la douane le demande, le broker effectue lui-m me le contr le physique des marchandises en prenant contact avec le service client.</p> <p> </p> <p>Le broker travaille dans l import-export. Il doit faire preuve de diplomatie envers les administrations et disposer d'une r sistance importante au des d lais.</p> <p> </p> <p> <b> <u>Missions principales</u> </b> </p> <p> </p> <ul> <li> <p>Prendre part l analyse des actes contractuels</p> </li> <li> <p>V rifier les pi ces fournies par le client</p> </li> <li> <p>Veiller l ex cution des formalit s douani res l exportation et l importation</p> </li> <li> <p>Assurer l accomplissement des formalit s douani res</p> </li> <li> <p>Assurer le bon d roulement de la proc dure de d douanement</p> </li> <li> <p>Jouer le r le d interface entre le service transit et service client et la douane</p> </li> <li> <p>Etre en veille sur l volution des diff rentes r glementations</p> </li> <li> <p>Prodiguer des conseils aux clients sur les r glementations en vigueur</p> </li> </ul> <p> </p> <p> <b> <u>Comp tences techniques</u> </b> </p> <p> </p> <ul> <li> <p>Ma triser la l gislation en vigueur dans son secteur d activit </p> </li> <li> <p>Ma triser les proc dures de d douanement</p> </li> <li> <p>Conna tre l environnement li au commerce international</p> </li> <li> <p>Poss der des comp tences en Droit fiscal</p> </li> <li> <p>Ma triser les techniques de transit (import-export)</p> </li> <li> <p>Poss der des comp tences en gestion et encadrement</p> </li> <li> <p>Ma triser les outils informatiques</p> </li> <li> <p>Maitriser l'utilisation du syst me BADR,Portnet,ADIL,les incotermes,etc.</p> </li> <li> <p>Ma triser le fran ais et l'anglais</p> </li> </ul> <p> <br> <b>Employee Type:</b> <br> </p>Permanent<p> <br>UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

<p>At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&amp;D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.</p><p>As a Project Management Officer (PMO) , you act as a true business partner to Engagement Managers and project teams. You bring structure, methodology, and governance while ensuring cost control, revenue protection, and the achievement of contractual objectives. Working in an international and multicultural environment, you ensure alignment between teams, processes, and tools throughout the entire project lifecycle to optimize project performance and successful delivery.</p><p><strong>Les missions du poste</strong></p><ul><li><strong>Governance &amp; Methodology</strong><ul><li>Deploy and maintain project management processes, standards, and best practices.</li><li>Ensure compliance with methodologies and governance rules.</li><li>Guarantee the proper application of project management procedures and tools.</li></ul></li><li><strong>Financial Control &amp; Profitability</strong><ul><li>Monitor project financial performance, including costs, revenues, margins, and forecasts.</li><li>Analyze variances between budget, actuals, and forecasts.</li><li>Identify financial risks and proactively raise alerts.</li><li>Contribute to profitability optimization and revenue protection.</li></ul></li><li><strong>Project Performance &amp; Delivery</strong><ul><li>Support project planning, including workload, resources, and milestones.</li><li>Track project progress and analyze deviations related to cost, schedule, quality, and risks.</li><li>Produce reliable, concise, and decision-oriented reporting.</li></ul></li><li><strong>Coordination &amp; Communication</strong><ul><li>Facilitate collaboration between operational teams, management, and clients.</li><li>Implement governance routines that promote cross-functional alignment.</li><li>Prepare and facilitate project review and governance meetings.</li></ul></li><li><strong>Analysis &amp; Data</strong><ul><li>Perform financial and operational analyses to support decision-making.</li><li>Leverage project data to identify performance improvement opportunities.</li><li>Develop and monitor key project performance indicators.</li></ul></li></ul><p><strong>Votre profil</strong></p><ul><li><strong>Comp tences</strong><ul><li>Gestion de projet, PMO et gouvernance.</li><li>Pilotage financier et analyse de la performance projet.</li><li>Suivi budg taire, pr visions financi res et contr le des co ts.</li><li>Ma trise avanc e d Excel et MS Project.</li><li>Bonne ma trise des outils de reporting et d analyse.</li><li>Anglais courant.</li><li>Excellentes capacit s de communication dans un environnement multiculturel.</li></ul></li><li><strong>Qualit s personnelles</strong><ul><li>Rigueur, sens de lOrganisation et gestion des priorit s.</li><li>Proactivit et autonomie.</li><li>Forte orientation r sultats et business.</li><li>Esprit d analyse, de synth se et de r solution de probl mes.</li><li>Excellentes comp tences relationnelles et capacit travailler en transverse.</li><li>Leadership d influence et esprit collaboratif.</li></ul></li><li><strong>Langues</strong><ul><li>Anglais : Courant</li><li>Fran ais : Courant</li></ul></li></ul><p><strong>Important savoir</strong></p><p>Ce poste n est pas un poste de Contr leur de Gestion ou de Contr leur Financier . Le PMO intervient principalement dans la pr paration, la consolidation et le suivi des donn es projets, la v rification de leur coh rence, la production des reportings, le suivi des indicateurs ainsi que la gestion de la documentation projet. La responsabilit des d cisions financi res, du pilotage de la rentabilit et des engagements relatifs la performance des projets demeure entre les mains des responsables et managers concern s.</p><p>Si vous tes une personne rigoureuse, proactive et d sireuse d voluer dans un environnement international, structur et orient gestion de projet, nous serions ravis d changer avec vous.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Comp tences</strong></p><ul><li>Gestion de projet, PMO et gouvernance.</li><li>Pilotage financier et analyse de la performance projet.</li><li>Suivi budg taire, pr visions financi res et contr le des co ts.</li><li>Ma trise avanc e d Excel et MS Project.</li><li>Bonne ma trise des outils de reporting et d analyse.</li><li>Anglais courant.</li><li>Excellentes capacit s de communication dans un environnement multiculturel.</li></ul><p><strong>Qualit s personnelles</strong></p><ul><li>Rigueur, sens de lOrganisation et gestion des priorit s.</li><li>Proactivit et autonomie.</li><li>Forte orientation r sultats et business.</li><li>Esprit d analyse, de synth se et de r solution de probl mes.</li><li>Excellentes comp tences relationnelles et capacit travailler en transverse.</li><li>Leadership d influence et esprit collaboratif.</li></ul><p><strong>Langues</strong></p><ul><li>Anglais : Courant</li><li>Fran ais : Courant</li></ul><p><strong>Important savoir</strong></p><p>Ce poste n est pas un poste de Contr leur de Gestion ou de Contr leur Financier . Le PMO intervient principalement dans la pr paration, la consolidation et le suivi des donn es projets, la v rification de leur coh rence, la production des reportings, le suivi des indicateurs ainsi que la gestion de la documentation projet. La responsabilit des d cisions financi res, du pilotage de la rentabilit et des engagements relatifs la performance des projets demeure entre les mains des responsables et managers concern s.</p><p>Si vous tes une personne rigoureuse, proactive et d sireuse d voluer dans un environnement international, structur et orient gestion de projet, nous serions ravis d changer avec vous.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company:Description:<p>Nous recherchons un nouveau talent pour rejoindre notre équipe. Ce poste est basé à Casablanca.</p><br><p><b>Nous comptons sur vous pour :</b></p><br><ul><li>Assurer le suivi et la gestion des dossiers</li><li>Vérifier la conformité des pièces justificatives (factures médicales, prescriptions, rapports médicaux, décomptes, etc.).</li><li>Étudier les garanties prévues dans les contrats d’assurance santé.</li><li>Assurer le traitement des demandes de remboursement dans le respect des procédures et des délais.</li><li>Échanger avec les compagnies d’assurance pour le suivi des dossiers et la résolution des éventuels blocages.</li><li>Informer et accompagner les clients sur l’avancement de leurs dossiers.</li><li>Identifier les anomalies, les dossiers incomplets ou les situations nécessitant une expertise.</li><li>Effectuer les relances auprès des assurés, prestataires de soins ou assureurs.</li><li>Mettre à jour les outils de gestion et assurer le reporting des dossiers traités.</li><li><span>Gérer et suivre les dossiers relatifs à l’incapacité, à l’invalidité et au décès</span></li></ul><p><b>Ce que nous attendons de vous </b><b>:</b></p><br><ul><li>Bonne connaissance des contrats d’assurance maladie, des garanties santé et des procédures de gestion des sinistres.</li><li>Maîtrise de l’analyse documentaire et du contrôle des pièces.</li><li>Sens de l’organisation, rigueur et capacité à gérer plusieurs dossiers simultanément.</li><li>Bon relationnel et sens du service client.</li><li>Capacité à communiquer avec les assurés et les compagnies d’assurance.</li><li>Maîtrise des outils bureautiques et logiciels de gestion des sinistres</li></ul><p><b>Profil recherché :</b></p><br><ul><li>BAC+2 /3 Formation en assurance, gestion, finance ou domaine administratif.</li><li>Expérience en gestion de sinistres santé, en courtage ou en compagnie d’assurance appréciée.</li><li>Esprit d’analyse</li></ul><p><b>Pourquoi nous rejoindre :</b></p><br><ul><li>Nous vous aiderons à développer votre potentiel grâce à nos opportunités de développement, un travail à forte valeur ajoutée et un accompagnement managérial. &nbsp;</li><li>Nous favorisons une culture dynamique et inclusive où vous travaillerez avec des collègues talentueux/se pour créer de nouvelles solutions et avoir un impact sur vos collègues, vos clients.</li><li>Notre envergure nous permet de vous proposer un large éventail d'opportunités de carrière, ainsi que des avantages visant à améliorer votre bien-être.</li></ul>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>