وظائف ذوي الاحتياجات الخاصة في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role. </p><br><br> <br> Job : <p>The Manager (the 2nd assistant) is responsible for the good management of the restaurant. They constantly ensure quality, service, cleanliness during their shift, and the safety of the restaurant's property and employees.</p><br><br><p><strong>Main Activities</strong></p><br><br><ul><li>Ensure that all staff prioritize customer satisfaction, while respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Manage the opening and/or closing of the restaurant;</li><li>Manage inventory and supplies;</li><li>Schedule crew hours and non-productive tasks;</li><li>Evaluate crew performance;</li><li>Manage the crew training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul><p><strong>Professional Development</strong></p><br><br><p>If they have the potential in terms of behavioral, managerial, and operational skills, they can be promoted to the position of 1st Assistant after meeting the criteria for the appointment committee and possibly obtaining the position of Restaurant Manager once their skills are confirmed.</p><br><br> <br> <br> Required profile : <p>This position is open to individuals with a Bac+2 level education or higher, regardless of the specific diploma. Previous experience in Management, Customer Relations, Sales, etc., is desirable for this role.</p><br><br><p><strong>Skills</strong></p><br><br><ul><li>Mastery of customer relations</li><li>Team leadership</li><li>Professional use of the French language</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Mission:<br>The Head of Connection Works Department is responsible for carrying out infrastructure connection work for customers (drinking water, sanitation, and electricity), with a focus on customer orientation and service quality, within the agreed deadlines, in accordance with QSE procedures, standards, and market specifications, and in strict compliance with regulations, while ensuring the application of current procedures and rules regarding health, safety at work, and ethics..<br>He/She acts as an operational back-office, responsible for the technical, administrative, and financial implementation of connection requests initiated and managed by the Client Front Office, ensuring:<br>• Compliance with execution deadlines and service commitments to clients;<br>• Conformity with technical standards, internal procedures, and QSE requirements;<br>• Safety of people and property;<br>• Satisfaction and trust of the end customer.<br>Activities:<br>A. Management of client connection works<br>• Plan, organize, and coordinate client connection work (drinking water, sanitation, and electricity);<br>• Translate client requests validated by the Front Office into executable work orders;<br>• Ensure the technical, administrative, and financial preparation of connection work (permits, studies, measurements, DAOT, DICT, etc.);<br>• Ensure compliance with contractual deadlines and defined service levels;<br>• Ensure the restoration of sites and the organization of tests.<br>• Analyze malfunctions or delays and implement customer-oriented corrective actions.<br>B. Front Office / Back Office Interface<br>• Ensure smooth and continuous coordination with the Client Front Office;<br>• Guarantee the proper handling of client requests from their validation to the connection's commissioning;<br>• Provide the Front Office with reliable information on work progress for client communication;<br>• Contribute to the continuous improvement of customer journeys related to connections.</p><br><br><p><br>C. Team Management and Leadership<br>• Supervise, lead, and coordinate teams responsible for connection work;<br>• Set performance objectives (deadlines, quality, safety, customer satisfaction);<br>• Motivate, coach, and develop employees' skills;<br>• Identify training needs related to connection trades and customer relations.<br>D. Quality, Safety, and Regulatory Compliance<br>• Ensure strict application of health, safety at work, and environmental rules;<br>• Supervise the implementation of safety prevention plans and quality assurance plans;<br>• Ensure the conformity of connection work with current technical and regulatory standards;<br>• Promote a QSE and customer-oriented culture within the teams.<br>E. Administrative, Financial Monitoring, and Reporting<br>• Prepare and validate attachments related to connection work;<br>• Monitor the costs, deadlines, and volumes of connections carried out;<br>• Analyze performance indicators (processing times, compliance rates, customer complaints, etc.);<br>• Prepare periodic reports for management;<br>• Participate in provisional and final acceptance of connection work.<br>F. Coordination of Service Providers<br>• Monitor and evaluate the performance of subcontractors involved in connection work;<br>• Ensure compliance with contractual commitments, deadlines, and quality of services;<br>• Propose continuous improvement actions for external services.<br>&nbsp;</p><br><br> <br> Required profile : <p>Academic Background:<br>State-recognized engineering degree in Hydraulic Engineering, Civil Engineering, Rural Engineering, or equivalent</p><br><br><br><br><p>Professional Experience:<br>More than 3 years of experience in client connection works (water, sanitation, and/or electricity)<br>Required Skills:<br>• Good command of customer-oriented Front Office / Back Office processes;<br>• Proficiency in IT tools and client request tracking;<br>• Solid knowledge of safety rules and QSE requirements.<br>• Management of client connection works<br>• Planning and monitoring of execution deadlines<br>• Reading and interpreting technical connection documents<br>• Leadership and customer service orientation<br>• Interdepartmental coordination<br>• Management of priorities and sensitive situations impacting customers<br>• Customer focus and sense of service quality<br>• Rigor, integrity, and professional ethics<br>• Good interpersonal skills and clear communication<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><u><strong>1. Baselining Activity</strong></u></p><br><br><p><strong>Creation of the initial baseline:</strong></p><br><br><p>This baseline represents the initial state of all configurable elements, including specifications, plans, hardware components, software, technical documents, etc.</p><br><br><p><strong>Change management:</strong></p><br><br><p>Changes can be proposed at any time and can concern any element of the project, such as a design modification, a software update, a component change, etc.</p><br><br><p><strong>Comparison with the initial baseline:</strong></p><br><br><p>At each step of the baselining process, changes are compared to the initial baseline to evaluate their impact and compliance with project specifications and requirements.</p><br><br><p><strong>Baseline update:</strong></p><br><br><p>When a change is approved and validated, it is integrated into the next baseline to create a new reference. Through this process, the baseline continuously evolves throughout the project.</p><br><br><p><strong>Traceability and consistency:</strong></p><br><br><p>The baseline serves as the reference for tracking changes applied to components. It ensures traceability, meaning the ability to follow the history of changes over time, and guarantees consistency between different parts of the project.</p><br><br><p><strong>Verification and audit:</strong></p><br><br><p>Configuration management, including the creation of baselines, is subject to periodic checks and audits to ensure compliance with standards, regulations, and project requirements.</p><br><br><p><u><strong>2. Change Management Activity</strong></u></p><br><br><p><strong>Identification of the change request:</strong></p><br><br><p>The process begins with identifying a change request, which may come from the software development team, users who encountered a problem with their vehicle, or a regulatory compliance audit.</p><br><br><p><strong>Evaluation of the change request:</strong></p><br><br><p>Once identified, the request is evaluated based on several criteria: its relevance, its impact on the affected components and systems, and the criticality of the associated risks. This initial analysis determines whether the request is acceptable and can be submitted for approval.</p><br><br><p><strong>Creation of the change proposal:</strong></p><br><br><p>If the request is deemed relevant, a technical solution proposal is developed. This proposal must include detailed information about the nature of the modification, its objective, the configurable parameters affected, and the risks associated with its implementation.</p><br><br><p><strong>Review and approval:</strong></p><br><br><p>The change proposal is reviewed and evaluated during a decision-making committee. The requestor presents the solution to experts who analyze its feasibility, relevance, and impacts.</p><br><br><p><strong>Change implementation:</strong></p><br><br><p>Once approved, the change can be implemented. In the case of an electronic control unit (ECU), this may involve modifying the embedded software code, the electronic microcomponent, or updating calibration or configuration files.</p><br><br><p><strong>Testing and verification:</strong></p><br><br><p>After implementation, non-regression tests are carried out to verify that the modification has been correctly integrated, that it has not generated new malfunctions, and that it meets the project requirements.</p><br><br><p><strong>Validation:</strong></p><br><br><p>Following successful tests and verifications, the change is validated to confirm that it meets the project needs and can be integrated into the overall configuration.</p><br><br><p><strong>Documentation:</strong></p><br><br><p>All steps of the change management process (requests, proposals, approvals, tests, verifications, and validations) are fully documented to ensure complete traceability.</p><br><br> <br> Required profile : <ul><li>Industrial Engineer degree or equivalent</li><li>Experience: 6 months - 1 year, in the automotive sector</li><li>Knowledge in mechanics: Solid foundation in mechanical engineering and production engineering, strength of materials, Machine Directive, welded parts</li><li>Technical English</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong>1. Verification of Allocated XF Claims</strong></p><br><br><ul><li>Review XF claims assigned daily in <strong>CONFIRMED</strong> status.</li><li>Compare the report data with information available in the claim damage card in <strong>OBT Stella</strong> and verify correctness.</li></ul><p><strong>2. Preparation of Pre-Invoices</strong></p><br><br><ul><li>Complete the <strong>PRE-INVOICE</strong> template using information from the Debit/Credit report.</li></ul><p><strong>3. Communication with Dealers and Repairers</strong></p><br><br><ul><li>Send <strong>PRE-INVOICE</strong> documents to dealers/repairers.</li><li>Provide instructions regarding invoice issuance &amp; required actions in <strong>OBT Stella</strong>.</li></ul><p><strong>4. Invoice Validation</strong></p><br><br><ul><li>Monitor automatic notifications when claim status changes to <strong>PRE-INVOICE</strong>.</li><li>Download invoices submitted by dealers/repairers.</li><li>Verify invoice accuracy.</li><li>Save approved invoices in the designated location and update the tracking file with invoice numbers.</li><li>Request from dealers/repairers to make corrections if any discrepancies are found.</li></ul><p><strong>6. Monthly Reporting</strong></p><br><br><ul><li>Prepare monthly closure reports for each market.</li><li>Ensure reports are completed by the 10th day of the following month.</li><li>Verify the completeness and accuracy of reported data.</li></ul><p><strong>7. Settlement Support for Markets</strong></p><br><br><ul><li>Prepare and send monthly closure reports.</li><li>Submit approved invoices to the respective markets for settlement.</li><li>Prepare and send settlement-related communications.</li><li>Support markets on a rotational basis.</li></ul><p><strong>8. Hypercare Support Activities</strong></p><br><br><ul><li>Raise Hypercare tickets for damage ID requiring status updates from <strong>PRE-INVOICE</strong> to <strong>CLOSED</strong>.</li></ul><p><strong>9. Cooperation with Markets and Finance Teams</strong></p><br><br><ul><li>Contact markets to confirm invoice submission for accounting.</li><li>Monitor charge reprocessing activities for responsible Logistics Providers (LPs).</li><li>Follow up on missing documentation and resolve discrepancies.</li></ul> <br> Required profile : <p><u><strong>Master's degree (Bac + 5) in Industrial Engineering and Logistics</strong></u></p><br><br><p><strong><u>0 to 1 year of experience</u></strong></p><br><br><p><strong>Required Skills &amp; Competencies</strong></p><br><br><ul><li>Strong attention to detail and accuracy when reviewing financial data and documentation.</li><li>Analytical skills with the ability to compare and validate data from multiple sources.</li><li>Good working knowledge of Microsoft Excel for reporting and data analysis.</li><li>Ability to work with web-based business systems, preferably <strong>OBT Stella</strong> or similar platforms.</li><li>Experience in preparing and validating financial documents such as pre-invoices and invoices.</li><li>Good command of English, both written and spoken.</li><li>Professional email communication skills.</li><li>Strong organizational and time-management skills.</li><li>Ability to follow established procedures and work instructions.</li><li>Ability to work independently and manage assigned tasks effectively.</li><li>Reliability and ability to meet deadlines, particularly for recurring monthly activities.</li><li>Strong collaboration and stakeholder management skills.</li><li>Problem-solving ability and capability to identify and resolve documentation discrepancies.</li></ul><p><strong>Preferred Qualifications</strong></p><br><br><ul><li>Previous experience in administration, finance, accounting, logistics, or claims management.</li><li>Basic understanding of transport damage claims and compensation processes.</li><li>Familiarity with invoicing and financial documentation workflows is a nice-to-have.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events? Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next? If yes, you're in the right place. webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally.</p><p>Role Overview</p><p>We are seeking a detail-oriented and proactive Accountant with strong expertise in Odoo ERP to manage day-to-day accounting operations, ensure accurate financial reporting, and support the Finance Director in maintaining robust financial controls. The ideal candidate will have experience in the digital/technology sector and a solid understanding of both Moroccan and international accounting standards.</p><p>Key Responsibilities</p><ul><li>Manage full-cycle accounting operations including accounts payable, accounts receivable, and general ledger entries within Odoo ERP</li><li>Process and reconcile high-volume financial transactions related to ticketing revenue, commissions, and event organizer settlements</li><li>Prepare monthly, quarterly, and annual financial statements and management reports</li><li>Perform bank reconciliations and ensure accuracy of all financial records</li><li>Handle VAT calculations, tax filings, and ensure compliance with Moroccan tax regulations</li><li>Support revenue recognition processes in line with IFRS 15, particularly for commission-based and intermediary revenue models</li><li>Manage fixed assets register, depreciation schedules, and inventory accounting within Odoo</li><li>Assist in budget preparation, variance analysis, and cash flow forecasting</li><li>Ensure proper segregation of company funds and client funds held as intermediary</li><li>Customize and optimize Odoo accounting modules to improve workflows and reporting</li><li>Collaborate with the Finance Director on internal controls, audit preparation, and compliance requirements</li><li>Prepare and submit statutory reports to Moroccan regulatory authorities</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Accounting, Finance, or related field</li><li>Minimum 3-5 years of professional accounting experience</li><li>Advanced proficiency in Odoo ERP (Accounting, Invoicing, and Reporting modules) this is essential</li><li>Strong knowledge of IFRS and Moroccan accounting standards (CGNC / PCM)</li><li>Hands-on experience with bank reconciliations, multi-currency transactions, and intercompany accounting</li><li>Proficiency in Excel (pivot tables, VLOOKUP, financial modeling)</li><li>Understanding of VAT, withholding tax, and Moroccan fiscal obligations</li><li>Excellent attention to detail and ability to meet tight deadlines</li></ul><p>Technical Skills</p><ul><li>Odoo Specific</li><li>Odoo Accounting module: Chart of accounts setup, journal entries, reconciliation</li><li>Odoo Invoicing: Automated invoicing, payment follow-ups, credit notes</li><li>Odoo Reporting: Financial reports, aged receivables/payables, custom dashboards</li><li>Odoo Integration: Experience connecting Odoo with payment gateways and banking systems</li><li>Odoo Customization: Ability to configure workflows, approval processes, and automated entries</li></ul><p>Soft Skills</p><ul><li>Strong analytical and problem-solving abilities</li><li>Excellent communication skills in French , English And Arabic</li><li>Self-motivated with ability to work independently</li><li>Adaptable to fast-paced startup/scale-up culture</li><li>Team player with cross-functional collaboration skills</li></ul><p></p></section>

<p>Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world's most innovative companies unlock their potential. From autonomous cars to life-saving robots, our experts in digital and software technologies think outside the box by providing unique R&amp;D and engineering services across all sectors. Join us for a career full of opportunities, where you can make a difference and no day is the same.</p><p>About the position</p><p>As part of the development of our activities in the automotive sector, we are looking for an experienced Technical Manager IVI (In-Vehicle Infotainment) &amp; Connectivity to lead technical teams working on strategic projects related to embedded systems, infotainment, and vehicle connectivity. You will be the technical and managerial reference for a multidisciplinary team and will ensure the interface with clients, suppliers, and different project stakeholders. This position requires solid technical expertise in IVI/Connectivity systems as well as excellent leadership and team management skills.</p><p>Location: Casablanca</p><p>Education: Bac+5 / Engineering Degree in Electronics, Embedded Systems, Embedded Software or equivalent</p><p>Experience: +7 years (senior profiles)</p><p>Languages: French and English proficiency required</p><p>Job responsibilities</p><ul><li>Lead and coordinate the activities of a technical team dedicated to Infotainment &amp; Connectivity projects.</li><li>Ensure the technical and methodological leadership of the team.</li><li>Define priorities, supervise workload, and ensure compliance with deadlines and quality of deliverables.</li><li>Support engineers and technical managers in resolving critical issues and technical escalations.</li><li>Monitor performance indicators (KPIs), project risks, and associated action plans.</li><li>Participate in client governance committees and report on activity progress.</li><li>Manage interactions with suppliers and coordinate associated technical actions.</li><li>Contribute to the development of employee skills, coaching, and integration of new recruits.</li><li>Deploy best development practices and implement continuous improvement actions.</li></ul><p>Our commitments and priorities:</p><p>The Capgemini group promotes an inclusive culture in a multicultural and disability-friendly environment. By joining us, you will join a collective that values diversity, develops the potential of its talents, engages in solidarity initiatives with its partners, and mobilizes to reduce its environmental impact across all its sites and with its clients.</p><p>Capgemini is a responsible, multicultural global leader, bringing together nearly PHONE_NUMBER people in over 50 countries. With 55 years of experience, we are a strategic partner for companies in the transformation of their activities by leveraging the full power of technology and innovation in constantly evolving fields such as cloud, data, Artificial Intelligence, connectivity, software, digital engineering, or platforms.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bac+5 / Engineering Degree in Electronics, Embedded Systems, Embedded Software or equivalent</p><p>Experience: +7 years (senior profiles)</p><p>Languages: French and English proficiency required</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.<br>• MARRIOTT EXPERIENCE MANDATORY<br>CORE WORK ACTIVITIES<br>Managing the Human Resources Strategy<br>• Executes and follows-up on engagement survey related activities.<br>• Champions and builds the talent management ranks in support of property and region diversity strategy.<br>• Translates business priorities into property Human Resources strategies, plans and actions<br>• Implements and sustains Human Resources initiatives at the property.<br>• Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.<br>• Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.<br>• Creates value through proactive approaches that will affect performance outcome or control cost.<br>• Monitors effective use of myHR by property managers and employees.<br>• Leads and participates in succession management and workforce planning.<br>• Responsible for Human Resources strategy and execution.<br>• Serves as key change manager for initiatives that have high employee impact.<br>• Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.<br>• Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.<br>Managing Staffing and Recruitment Process<br>• Analyzes open positions to balance the development of existing talent and business needs.<br>• Serves as coach and expert facilitator of the selection and interviewing process.<br>• Surfaces opportunities in work processes and staffing optimization.<br>• Makes staffing decisions to manage the talent cadre and pipeline at the property.<br>• Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.<br>• Monitors sourcing process and outcomes of staffing process.<br>• Ensures managers are competent in assessing and evaluating hourly staff.<br>Managing Employee Compensation Strategy<br>• Remains current and knowledgeable in the internal and external compensation and work competitive environments.<br>• Leads the planning of the hourly employee total compensation strategy.<br>• Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.<br>• Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.<br>• Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.<br>Managing Staff Development Activities<br>• Ensures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s).<br>• Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.<br>• Serves as resource to property Human Resources staff on employee relations questions and issues.<br>• Continually reinforces positive employee relations concepts.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>As part of the growth of the service center dedicated to supporting the connected vehicle platform.</p><br><br><p>As an N2 Multimedia support, your role is to coordinate incident resolution while respecting SLAs, manage the incident documentation database, and ensure the overall improvement of service quality and availability.</p><br><br><p><strong>Missions:</strong></p><br><br><ul><li>Manage the Client incident Backlog received from Level 1, from reception to resolution (Information gathering, Analysis, testing, monitoring, and capitalization).</li><li>Perform preliminary analyses using the provided tools</li><li>Manage escalations, inform Level 1 about the progress of the resolution.</li><li>Prevent and implement adequate corrective processes</li><li>Investigate incidents in depth</li><li>Monitor incidents escalated to the N3 team.</li><li>Write documentation for handling internal team tickets.</li><li>Maintain N2/N3 synergy and share blocking issues.</li><li>Contribute to the quality meeting.</li><li>Contribute to the autonomy of the levels of the N1 escalation chain closest to the customers.</li></ul> <br> <br> Required profile : <p>Associate's degree to Bachelor's degree in Computer Science/Networks and Telecommunications/Industrial fields.</p><br><br><ul><li>Methodologies: frameworks and standards: ITIL V3, ISO 20000,</li><li>Sales Force, Confluence.</li><li>Good communication skills in French (written/spoken)</li><li>Good English skills (written/spoken)</li><li>Good analytical skills</li><li>Solution-oriented</li><li>Rigor</li><li>Good teamwork and service-oriented attitude</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. </p><br><br> <br> Job : Our call center is recruiting future talents to strengthen its excellence center in Loyalty &amp; Retention! Come use your persuasive skills for a high-end and exciting French-speaking project, where you will be the guarantor of a second chance for our clients.- Handle requests from French-speaking clients who wish to cancel their contract, practice active listening to identify the real reasons for their departure and ease tensions.- Design and promote tailor-made offers or backup solutions to re-engage clients and secure their loyalty.- Accurately record commercial agreements in the system and follow up on client files until final validation.- Achieve retention goals while ensuring an impeccable level of communication in line with the project's quality standards. <br> Required profile : You have a perfect command of spoken French (level C1/C2 required) with fluent speech, impeccable grammar, and natural verbal leadership.With a keen sense of negotiation and commercial psychology, you know how to handle complex objections and the word "No" motivates you.You demonstrate excellent active listening, great empathy, and unwavering resilience in difficult customer situations.You are results-oriented, independent, dynamic, and possess excellent stress and priority management skills.A successful first experience in retention, loyalty, or telesales is a major asset for this position. <br><br> </div>

<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Ensure the execution and monitoring of customs clearance support activities in line with DHL standards, regulatory requirements and transit time commitments, by supporting customs declaration processes before and after submission and coordinating closely with customs authorities and internal stakeholders.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Monitor customs clearance declarations upon submission with a strong focus on clearance lead time and BOS performance.</li><li>Update shipment clearance status in the system within 30 minutes of identification for released, inspected, held, rejected, stopped or confiscated shipments.</li><li>Update all shipments rejected by Customs immediately with the appropriate system status.</li><li>Maintain accurate and timely updates of standard customs clearance messages for held and released shipments.</li><li>Inform the Bonded Area team as soon as Customs Release Documents are acknowledged to enable timely delivery preparation.</li><li>Perform customs inspection visits when required by customs authorities.</li><li>Ensure all required work streams are completed on time and within defined quality standards.</li><li>Communicate clearly and accurately with internal and external stakeholders to ensure consistent and compliant information sharing.</li><li>Coordinate with customs authorities and internal functions under the supervision of the Customs Runner Team Leader.</li><li>Hand over customs release documents and duty details to the billing team promptly.</li><li>Manage urgent and priority clearance cases and ensure timely escalation when needed.</li><li>Provide operational support to customs declarants, backliners, frontliners and data entry agents when required.</li><li>Promote collaboration, multi-skilling and ASONE spirit across customs and operations teams.</li><li>Comply strictly with customs regulations, DHL compliance rules and security standards.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">*Relevant qualification in Transport, Logistics or Customs (or Customs Declarant equivalent). Minimum 1 year of experience in customs clearance activities within the transport, logistics or import/export industry. Good command of <strong>French</strong>, spoken and written. Strong communication skills and ability to interact effectively with customs authorities and internal stakeholders. Good knowledge of customs practices, procedures and regulatory requirements. Basic computer and systems skills.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong><br>Analysis: Ability to break down problems, interpret information accurately and draw sound conclusions.<br>Planning & Organizing: Sets priorities and manages tasks efficiently to meet clearance and transit deadlines.<br>Decision Making: Makes timely, compliant and well-judged decisions, even under pressure.<br>Results Orientation: Focuses on meeting clearance KPIs, BOS targets and service quality standards.<br>Teamwork: Works cooperatively with gateway, operations and customs teams to achieve shared objectives.<br>Accountability: Acts responsibly, complies with customs and DHL policies, and can be relied upon to meet commitments.<br>Self‑Management: Remains calm, focused and effective in urgent or demanding situations.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Customer Solution Specialist</b></p><br><p><b>Location: Casablanca, Morocco</b></p><br><p><b>About the Role</b></p><br><p>We are looking for a <b>Customer Solution Specialist</b> to provide technical and layout support to our Sales and Delivery teams, helping develop and implement KONE products and solutions that meet customer requirements.</p><br><p>In this role, you will take ownership of <b>CAD, layout and technical documentation</b>, ensuring drawings and solution data are accurate, up to date and meet KONE’s quality and compliance requirements. You will work across both the Sales and Delivery processes, supporting projects from tender through to final documentation.</p><br><p><b>What you will do</b></p><br><ul><li>Provide technical and layout support to the Sales team to develop and sell KONE products and solutions.</li><li>Take ownership of <b>CAD and layout drawing activities</b>, including 2D, 3D and BIM where applicable.</li><li>Localise tender layouts, shop drawings and local material drawings to meet customer and local requirements.</li><li>Perform technical feasibility checks and support the development of effective and cost-efficient solutions.</li><li>Assist with design proposals and provide technical support to consultants.</li><li>Respond to <b>Requests for Information (RFIs)</b> and document solution designs.</li><li>Coordinate BIM solutions with Supply Line and provide the required technical information to Front Line teams.</li><li>Prepare and maintain technical documentation, including approval documents, compliance documents, manuals and as-built drawings.</li><li>Create final shop order drawings, M-drawings and E-Link documentation.</li><li>Manage drawing revisions and ensure all changes are accurately incorporated.</li><li>Support change order processes, including variations and additional works.</li><li>Provide installation and builder drawings where required.</li><li>Ensure proposed solutions comply with applicable <b>codes, regulations and safety requirements</b>.</li><li>Participate in customer meetings where technical and layout-related discussions are required.</li><li>Maintain high-quality, accurate and up-to-date solution documentation and contribute to the KONE CSE knowledge base.</li></ul><p><b>What you bring</b></p><br><ul><li><b>2–3 years of AutoCAD experience</b>, preferably in a technical, engineering or design environment.</li><li>Good understanding of technical drawings and layout processes.</li><li>Experience with <b>BIM and real-time co-design tools</b> would be an advantage.</li><li>Good understanding of technical documentation and workflow management.</li><li>Understanding of quality management principles and processes.</li><li>Basic knowledge of relevant technical norms and standards.</li><li>Strong attention to detail and a commitment to delivering accurate, high-quality work.</li><li>Good organisational and prioritisation skills, with the ability to manage multiple tasks and deadlines.</li><li>Strong collaboration and communication skills.</li><li>Good working knowledge of English.</li><li>Good IT literacy; <b>SAP experience would be an advantage</b>.</li></ul><p><b>What we are looking for</b></p><br><p>You are a <b>detail-oriented and technically minded professional</b> who enjoys working with drawings, documentation and engineering solutions. You are able to manage multiple priorities while maintaining a high standard of accuracy and quality.</p><br><p>You will work closely with Sales, Delivery, Supply Line and other stakeholders, so strong collaboration skills and the ability to communicate technical information clearly are essential.</p><br><p><b>Why join KONE?</b></p><br><p>At KONE, you will have the opportunity to work with innovative solutions that improve the flow of people in buildings and cities. You will collaborate with experienced teams across the business while developing your technical expertise in <b>CAD, BIM, customer solutions and elevator technology</b>.</p><br><p>If you are looking for an opportunity to use your technical and design skills in a dynamic, customer-focused environment, we would like to hear from you.</p><br><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company:MarshDescription:<p>Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.</p><br><p>Marsh Morocco is seeking candidates for&nbsp;“Client Relationship Management - Administrator” to join our management team based in Casablanca office!</p><br>Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>We are seeking a skilled <strong>Test and Validation Engineer </strong>to join our team, focusing on <strong>Hardware-in-the-Loop</strong> <strong>(HIL)</strong> testing for embedded systems within the automotive sector.</p><br><br><p>The successful candidate will be responsible for ensuring the performance, reliability, and compliance of automotive electronic control units (ECUs) and systems through rigorous validation and testing on HIL benches:</p><br><br><ul><li>Design and develop test cases to validate automotive ECUs and subsystems on HIL platforms.</li><li>Execute validation campaigns to ensure compliance with system requirements and specifications.</li><li>Troubleshoot and resolve issues with HIL benches, ensuring smooth testing operations.</li><li>Regularly update simulation models and test scenarios to reflect evolving system requirements.</li><li>Develop automated test scripts using tools like Python, CAPL, or MATLAB to streamline validation processes.</li><li>Integrate test cases into Continuous Integration/Continuous Deployment (CI/CD) pipelines for efficient testing workflows.</li><li>Analyze test results to identify issues in software or hardware performance.</li><li>Provide detailed test reports, including test coverage, defect trends, and validation status.</li><li>Validate communication protocols (e.g., CAN, LIN, FlexRay, Ethernet) and system interactions.</li><li>Ensure that all testing activities comply with automotive standards such as ISO 26262, ASPICE, and relevant OEM guidelines.</li></ul><br><br> <br> <br> Required profile : <p>&nbsp;Master's degree (BAC+5) from an engineering school or university specializing in embedded systems, or justifying an equivalent significant experience.</p><br><br><p><strong>Experience:</strong><br>Successful experience in test and validation on HIL (Hardware-in-the-Loop) benches. Knowledge of automotive functionalities is required.</p><br><br><ul><li><strong>HIL Testing Tools:</strong> dSPACE, Vector CANoe, NI VeriStand, ETAS.</li><li><strong>Automotive Protocols:</strong> CAN, LIN, UDS, FlexRay, and related tools.</li><li><strong>Scripting &amp; Development:</strong> Python, CAPL, MATLAB/Simulink.</li><li><strong>Automotive Architecture:</strong> Familiarity with electrical and electronic systems in vehicles, including sensors, actuators, and ECUs.</li><li><strong>Testing Methods:</strong> Experience in developing and executing validation test plans.</li></ul><p><strong>Soft Skills:</strong></p><br><br><ul><li>Ability to analyze system behavior and diagnose root causes of defects,</li><li>strong English communication skills.</li></ul><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <p>As part of the development of our Supeco business unit, we are strengthening our Control department by recruiting a <strong>Control and Security Supervisor</strong> in <strong>Kénitra</strong>.</p><br><br><p>Assigned to the Security and Control Department, your role is to ensure the conformity of in-store practices, the reliability of operations, and risk management, while contributing to the continuous improvement of operational performance.</p><br><br><p>Your main responsibilities:</p><br><br><ul><li>Ensure the monitoring and evaluation of stores through regular visits, ensuring compliance with internal procedures, hygiene, safety, and merchandising standards, as well as the quality of customer service and the proper condition of sales outlets;</li><li>Identify non-conformities, propose corrective actions, and monitor cash operations, inventories, shrinkage treatment, and the smooth running of commercial activities;</li><li>Supervise and analyze inventories, detect anomalies through internal investigations, write detailed reports, and follow up on corrective and disciplinary actions;</li><li>Support and train in-store teams, while ensuring operational continuity during handovers between different stakeholders.</li></ul> <br> Required profile : <ul><li>With a Bac+2 degree (equivalent to an Associate's degree), you have at least 5 years of experience in a similar role, ideally in the retail sector.</li><li>Good command of audit and internal control techniques;</li><li>Knowledge of store operations (cash, stock, merchandising);</li><li>Analytical, synthesis, and writing skills;</li><li>Rigor, integrity, and observation skills;</li><li>Good interpersonal and communication skills;</li><li>Mobility and availability for frequent travel.</li></ul><p>"LabelVie is committed to preventing all forms of discrimination, particularly those based on sex or family situation and responsibilities. LabelVie is committed to promoting equal opportunities between men and women in terms of access to employment and training, working conditions, remuneration, career development, and access to positions of responsibility.".</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Airfreight ACC Specialist</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p>DHL Global Forwarding has an opening for <strong>Airfreight ACC Specialist </strong>in Morocco.</p><br><br> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p><br><br> <p><strong>In this Airfreight ACC Specialist position </strong></p><br><br> <ul> <li>You will support the execution of plans and processes to implement the Air Freight (AFR) pricing strategy.</li> <li>You will assist in responding to pricing enquiries in an efficient and competitive manner.</li> <li>You will execute assigned tasks and activities while ensuring effective resource management and optimizing productivity in day-to-day operations.</li> <li>You will support the timely monitoring and accurate updating of local tariffs.</li> <li>You will prepare and submit relevant documentation for tenders.</li> <li>You will develop and maintain databases containing specific information to enable timely responses to network queries.</li> <li>You will build and maintain strong business relationships with customers and airline partners.</li> <li>You will prepare carrier performance reports and participate in performance reviews.</li> <li>You will identify opportunities to enhance services and processes to secure cost-effective and competitive pricing and negotiate competitive rates with airline suppliers while meeting required service specifications and transit time targets.</li> <li>You will stay informed about new solutions, services, lane developments, and traffic trends within the air freight industry.</li> <li>You will provide functional guidance, advice, or training to less experienced team members, where required.</li> <li>You will identify and resolve recurring issues and recommend improvements to AFR pricing methods to increase effectiveness and efficiency.</li> <li>You will work as an individual contributor without direct responsibility for leading others.</li> <li>You will influence others within your job area through the explanation of facts, policies, procedures, and best practices.</li> <li>You will collaborate and interact primarily with colleagues within your own function.</li> <li>You will build relationships with customers and key stakeholders and develop an understanding of their interests and concerns.</li> <li>You will address task-related issues appropriately to maintain effective working relationships and support successful business outcomes</li> </ul> <p><strong>Qualifications &amp; Experience</strong></p><br><br> <ul> <li>More than 2 Years’ experience</li> <li>Bachelor’s Degree or equivalent experience/qualification</li> <li>Good communication</li> <li>Good English and Arabic Both Written and Spoken</li> <li>Ability to communicate effectively on all levels</li> </ul> <ul> <li>Ability to use initiative and be a self-starter</li> </ul> <ul> <li>Education Level</li> </ul> <p> Bachelor’s Degree or equivalent experience/qualification</p><br><br> <ul> <li>Experience Level</li> </ul> <p>2 years experience</p><br><br> <ul> <li>Fluent English</li> <li>Fluent French</li> </ul> <ul> <li>Fluent Arabic</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <p> <br>#LI-MEA</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>AFR Customer &amp; Ops Specialist</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p>DHL Global Forwarding has an opening for <strong>AFR Customer &amp; Ops Specialist </strong>in Morocco. In this role, you will, provide day-to-day administrative support with readily available advice for AFR Ops/CS processes and activities to deliver flow of goods and information across the customer’s global supply chain utilizing air transportation, maximizing profitability and optimizing utilization of business and human assets in line with business strategy and objectives, corporate guidelines and policies.</p><br><br> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p><br><br> <p><strong>In this AFR Customer &amp; Ops Specialist position </strong></p><br><br> <ul> <li>You will, under direct or close supervision, support the delivery of air freight forwarding processes and activities for internal and external customers.</li> <li>You will perform assigned tasks of a generally repetitive nature to support other team members, such as gathering operational requirements, arranging customer visits, and responding to tariff queries.</li> <li>You will undertake routine tasks, including research, data processing, data validation, and documentation.</li> <li>You will, under guidance, gather input for the Freight Control Center and collect details, information, and instructions for the operations team.</li> <li>You will perform tasks to support the determination of freight rates for incoming and outgoing materials and products.</li> <li>You will gather and provide information for customer visits to maintain strong business relationships with existing clients and enhance customer retention.</li> <li>You will record information and data related to shipping tenders.</li> <li>You will enter data, share information, and support shipment documentation for freight forwarding activities.</li> <li>You will collate data and prepare reports and updates on account performance to support other team members.</li> <li>You will follow defined processes, systems, and methodologies to ensure the effective delivery of assigned tasks.</li> <li>You will review recurring routine issues encountered during service delivery and escalate them to your supervisor for guidance when required.</li> </ul> <p>In area of AFR product:</p><br><br> <ul> <li>You will create or confirm transport orders, perform bookings, and optimize booking.</li> <li>You will prepare, review, and distribute all required import and export documentation.</li> <li>You will identify supplier performance issues and propose solutions to improve service performance and operational efficiency.</li> <li>You will update customs shipment information and physical status records and resolve customer issues and incidents in a timely manner</li> </ul> <p><strong>Qualifications &amp; Experience</strong></p><br><br> <ul> <li>Skills: Routing, Shipping, Carrier Management, Third Party Logistics, Airlines, Ground Transportation, Cold Chain, Import Export, Customs Brokerage, Customs Regulations, Certificate Of Origin, Tracking, CRM, Telecommunications, Budgets, Microsoft Excel, Technology Trends, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback</li> </ul> <ul> <li>Education Level</li> </ul> <p> Vocational/Specialized/Technical/Certification</p><br><br> <ul> <li>Experience Level</li> </ul> <p>less than 2 years</p><br><br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <p>#LI-MEA</p><br><br><br> </div>

<div><p><strong>Airfreight ACC Specialist</strong></p>   <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p>   <p>DHL Global Forwarding has an opening for <strong>Airfreight ACC Specialist </strong>in Morocco.</p> <p><strong><em>Join us in connecting people and improving lives!              </em></strong></p>     <p><strong>In this Airfreight ACC Specialist position </strong></p>   <ul> <li>You will support the execution of plans and processes to implement the Air Freight (AFR) pricing strategy.</li> <li>You will assist in responding to pricing enquiries in an efficient and competitive manner.</li> <li>You will execute assigned tasks and activities while ensuring effective resource management and optimizing productivity in day-to-day operations.</li> <li>You will support the timely monitoring and accurate updating of local tariffs.</li> <li>You will prepare and submit relevant documentation for tenders.</li> <li>You will develop and maintain databases containing specific information to enable timely responses to network queries.</li> <li>You will build and maintain strong business relationships with customers and airline partners.</li> <li>You will prepare carrier performance reports and participate in performance reviews.</li> <li>You will identify opportunities to enhance services and processes to secure cost-effective and competitive pricing and negotiate competitive rates with airline suppliers while meeting required service specifications and transit time targets.</li> <li>You will stay informed about new solutions, services, lane developments, and traffic trends within the air freight industry.</li> <li>You will provide functional guidance, advice, or training to less experienced team members, where required.</li> <li>You will identify and resolve recurring issues and recommend improvements to AFR pricing methods to increase effectiveness and efficiency.</li> <li>You will work as an individual contributor without direct responsibility for leading others.</li> <li>You will influence others within your job area through the explanation of facts, policies, procedures, and best practices.</li> <li>You will collaborate and interact primarily with colleagues within your own function.</li> <li>You will build relationships with customers and key stakeholders and develop an understanding of their interests and concerns.</li> <li>You will address task-related issues appropriately to maintain effective working relationships and support successful business outcomes</li> </ul>   <p><strong>Qualifications & Experience</strong></p> <ul> <li>More than 2 Years’ experience</li> <li>Bachelor’s Degree or equivalent experience/qualification</li> <li>Good communication</li> <li>Good English and Arabic Both Written and Spoken</li> <li>Ability to communicate effectively on all levels</li> </ul> <ul> <li>Ability to use initiative and be a self-starter</li> </ul>   <ul> <li>Education Level</li> </ul> <p>               Bachelor’s Degree or equivalent experience/qualification</p>   <ul> <li>Experience Level</li> </ul> <p>2 years experience</p> <ul> <li>Fluent English</li> <li>Fluent French</li> </ul> <ul> <li>Fluent Arabic</li> </ul>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul>     <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <p> <br><font color="#ffffff">#LI-MEA</font></p></div>

<div><p><strong>AFR Customer & Ops Specialist</strong></p>   <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p>   <p>DHL Global Forwarding has an opening for <strong>AFR Customer & Ops Specialist </strong>in Morocco. In this role, you will, provide day-to-day administrative support with readily available advice for AFR Ops/CS processes and activities to deliver flow of goods and information across the customer’s global supply chain utilizing air transportation, maximizing profitability and optimizing utilization of business and human assets in line with business strategy and objectives, corporate guidelines and policies.</p> <p><strong><em>Join us in connecting people and improving lives!              </em></strong></p>     <p><strong>In this AFR Customer & Ops Specialist position </strong></p>   <ul> <li>You will, under direct or close supervision, support the delivery of air freight forwarding processes and activities for internal and external customers.</li> <li>You will perform assigned tasks of a generally repetitive nature to support other team members, such as gathering operational requirements, arranging customer visits, and responding to tariff queries.</li> <li>You will undertake routine tasks, including research, data processing, data validation, and documentation.</li> <li>You will, under guidance, gather input for the Freight Control Center and collect details, information, and instructions for the operations team.</li> <li>You will perform tasks to support the determination of freight rates for incoming and outgoing materials and products.</li> <li>You will gather and provide information for customer visits to maintain strong business relationships with existing clients and enhance customer retention.</li> <li>You will record information and data related to shipping tenders.</li> <li>You will enter data, share information, and support shipment documentation for freight forwarding activities.</li> <li>You will collate data and prepare reports and updates on account performance to support other team members.</li> <li>You will follow defined processes, systems, and methodologies to ensure the effective delivery of assigned tasks.</li> <li>You will review recurring routine issues encountered during service delivery and escalate them to your supervisor for guidance when required.</li> </ul>   <p>In area of AFR product:</p> <ul> <li>You will create or confirm transport orders, perform bookings, and optimize booking.</li> <li>You will prepare, review, and distribute all required import and export documentation.</li> <li>You will identify supplier performance issues and propose solutions to improve service performance and operational efficiency.</li> <li>You will update customs shipment information and physical status records and resolve customer issues and incidents in a timely manner</li> </ul>   <p><strong>Qualifications & Experience</strong></p> <ul> <li>Skills: Routing, Shipping, Carrier Management, Third Party Logistics, Airlines, Ground Transportation, Cold Chain, Import Export, Customs Brokerage, Customs Regulations, Certificate Of Origin, Tracking, CRM, Telecommunications, Budgets, Microsoft Excel, Technology Trends, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback</li> </ul>   <ul> <li>Education Level</li> </ul> <p>               Vocational/Specialized/Technical/Certification</p>   <ul> <li>Experience Level</li> </ul> <p>less than 2 years</p>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul>     <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>  <p><font color="#ffffff">#LI-MEA</font></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Customs Clearance Admin</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p>DHL Global Forwarding has an opening for <strong>Customs Clearance Admin </strong>in Morocco. In this role, you will, support administration of customs and trade compliance activities to provide clearance of freight documentation through the relevant customs authorities in line with business strategy and objectives, corporate guidelines and policies.</p><br><br> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p><br><br> <p><strong>In this Customs Clearance Admin position </strong></p><br><br> <ul> <li>You will, under supervision, support the delivery of customs and trade compliance processes and activities to optimize service and cost performance for customs clearance.</li> <li>You will provide administrative support for import/export documentation, including receiving, reconciling, consolidating, and summarizing documents and information.</li> <li>You will perform data-capturing activities, enter data into customs operating systems, and set up master data for transactions.</li> <li>You will conduct pre-alert screenings of paperwork, update documentation and standard operating procedures, and support documentation archiving processes.</li> <li>You will execute the filing of customs entries and perform post-entry activities and transactions.</li> <li>You will update and maintain customer part lists.</li> <li>You will track performance targets and update shipment information and physical status records.</li> <li>You will research duty, tax, and billing issues or discrepancies raised by internal and external customers.</li> <li>You will undertake best-practice reviews and quality audits to ensure adherence to established quality, accuracy, and timeliness standards.</li> <li>You will gather and collate data to prepare reports and performance updates to support performance monitoring and assist other team members.</li> <li>You will ensure compliance with established regulations and support the proper application of customs processes and policies.</li> <li>You will resolve recurring issues encountered during service delivery in accordance with defined processes, systems, and methodologies.</li> <li>You will research, identify, and obtain the permits, licenses, and certificates required for customs clearance and other customs formalities.</li> <li>You will advise customers on legal and customs-related matters, including trade compliance requirements and shipments to sanctioned countries.</li> <li>You will liaise with and contact customs authorities to facilitate customs clearance and resolve customs-related issues</li> </ul> <p><strong>Qualifications &amp; Experience</strong></p><br><br> <ul> <li>Skills: Customs, Trade Compliance, Customs Regulations, Customs Brokerage, Customs Declaration, Customs Valuation, Customer Requirements, Tariffs, Import Export, CRM, Classification, Bill Of Lading, Certificate Of Origin, Export Control, Tracking, Third Party Logistics, Airlines, Authorities, E-Commerce, Accuracy, Microsoft Excel, Data Entry, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback</li> </ul> <ul> <li>Education Level</li> </ul> <p> Vocational/Specialized/Technical/Certification</p><br><br> <ul> <li>Experience Level</li> </ul> <p>less than 2 years</p><br><br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <p> <br>#LI-MEA</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> <br> Job : <p>Within the Morito Transverse team, which is a collaborative project with a mediation vision that offers shared services to secure, improve, and enrich calls to Back services.</p><br><br><p>The purpose of this mission is to carry out REST API modeling, their design/implementation, unit tests, as well as the design/implementation of exchanges with other IT systems, and the development and implementation of any necessary software and technical evolution.</p><br><br><p>In an IT environment of Agile development.</p><br><br><p><strong>1. As: Designer / Developer:</strong></p><br><br><ul><li>Modeling and design of the software solution</li><li>Programming and testing of objects and components</li><li>Writing technical documentation</li><li>Management of corrective and evolutionary maintenance</li><li>Participation in daily stand-ups</li><li>Mutual aid with developers (Intellij, Gitlab DIOD, Git, Spring, Hibernate, MariaDb)</li><li>Contribution to workload estimations for User Stories with the PO and the team</li><li>Contribution to the improvement loop of the entire team</li><li>Presenting achievements to the team to enhance group skills</li><li>Knowing one's local development environment</li><li>Integration into DEV and QPM environments</li><li>Evolving unit tests.</li><li>Discussion within the team on methods already used</li><li>Getting development choices approved by the team's software architect</li></ul><p><br><strong>2. Database modeling:</strong></p><br><br><ul><li>Modeling table evolutions in our database model</li><li>Getting the model approved by our software architect and the team lead</li><li>Producing a table creation script</li><li>Modifying database installation scripts to test the creation of table(s) with the team's existing tools in different environments</li></ul><p><br><strong>3. Application support:</strong></p><br><br><ul><li>Analyzing a potentially cross-functional incident with the various parties involved</li><li>Handling the incident and proposing a fix to the team</li><li>Verifying the priority of the fix with the IT Project Manager</li><li>Developing the fix and contributing to tests</li><li>Documenting workarounds for the Production team</li><li>Presenting the solutions and tools implemented.</li></ul> <br><br> </div>