وظائف في المغرب
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وظائف شاغرة
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Job : <p>Reporting to the management, your missions will be:</p><br><br><p>- Manage technical purchases (spare parts, industrial equipment, maintenance, etc.)<br>- Identify and select local and international suppliers<br>- Negotiate purchase conditions (price, deadlines, quality, logistics conditions)<br>- Ensure order tracking until reception<br>- Optimize costs while ensuring quality and continuity of production<br>- Collaborate closely with the maintenance, production, and logistics teams<br>- Set up and monitor purchasing performance indicators<br>- Ensure technical watch and sourcing of new suppliers</p><br><br> <br> <br> Required profile : <p>- Master's degree in purchasing, logistics, industrial engineering, or equivalent<br>- Minimum of 3 years in a similar role, ideally in an industrial environment<br>- Good knowledge of technical purchases and industrial equipment<br>- Skills in negotiation and supplier management<br>- Proficiency in computer tools (ERP, Excel, etc.)<br>- Good level of French, English is a plus</p><br><br> <br><br> </div>
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Job : <p><strong>As an Administrative & HR Assistant, your missions will be:</strong></p><br><br><ul><li>Ensure the daily administrative management of the company and support for Human Resources activities, guaranteeing the reliability of information, compliance with internal procedures, and the quality of service provided to employees</li><li>General administration</li><li>Physical and telephone reception of visitors and partners</li><li>Mail management (reception, sending, filing, archiving)</li><li>Drafting, formatting, and tracking administrative documents (letters, memos, certificates, reports)</li><li>Organization and follow-up of schedules, meetings, and travel</li><li>Management and follow-up of supplies and administrative services</li><li>Human Resources</li><li>Personnel administrative management: creating and updating employee files, drafting employment contracts and amendments, various certificates</li><li>Participation in the recruitment process: posting job offers, screening applications, scheduling and organizing interviews</li><li>Monitoring the integration of new employees (welcome booklet, hiring formalities)</li><li>Time management: monitoring leave, absences, and work stoppages</li><li>Preparation of variable payroll elements and transmission to the accounting/payroll department</li><li>Monitoring training files (schedule, invitations, certificates)</li><li>Updating HR dashboards (headcount, turnover, absenteeism)</li><li>Monitoring compliance with social legislation and internal procedures</li></ul> <br> Required profile : <p><strong>We are looking for an assistant with at least 3 years of experience in administrative and HR management.</strong></p><br><br><ul><li>Proficiency in office software (Word, Excel, Outlook)</li><li>Good knowledge of administrative management and basic labor law</li><li>Basic knowledge in HR management (personnel administration, payroll) appreciated</li><li>Proficiency in an HRIS is a plus. Behavioral skills</li><li>Sense of organization and rigor</li><li>Discretion and respect for confidentiality</li><li>Good interpersonal skills and service orientation. ReKrute</li><li>Ability to manage priorities and work independently.</li></ul> <br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Study Project Manager II drives the connection between the asset and operational delivery and execution of one or more clinical research studies. Leading the delivery of clinical operational strategies to ensure studies are executed with quality and efficiency, on-time, within budget, and meet company objectives. The Study Project Manager II achieves these objectives by bringing scientific acumen, strategic asset level thinking, innovation, expertise in clinical study operations management and stakeholder management to address risks and challenges.</p><br><p>Responsibilities</p><br><ul><li>Defines and drives the study level operational strategies and deliverables – linking these to asset level goals</li><li>Brings strategic, asset level thinking and innovative problem solving to study planning and execution</li><li>Responsible for executing clinical studies in compliance with quality standards (ICH/GCP, Global Regulations, and AbbVie policies and procedures).</li><li>Effectively present and contribute to discussions on study operations at asset level strategic meetings</li><li>Leads clinical operations planning through to execution via cross functional matrix environment and influences cross functional stakeholders to drive milestone achievement</li><li>Demonstrates the skills, experience and critical thinking to lead cross functional teams with minimal supervision.</li><li>Expertise in end-to-end clinical study operations management (all phases, set up to close out)</li><li>Coaches and mentors team members, delegates and empowers to the right level, actively contributes to Development Operations community</li><li>Demonstrates leadership with high level cross functional stakeholder management and influencing skills</li><li>Lead operational efficiencies and foster a culture of innovation</li><li>On a given study responsible for (but not limited to)<br>- The development of the clinical study design and associated systems, tools and documents<br>- Study budget creation and oversight<br>- Vendor selection, scope development, management and oversight of external vendors<br>- Proactively identifying risks and address and/or escalate study related issues and opportunities for efficiency<br>- Empowered decision maker on operational aspects of study execution.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s Degree or equivalent degree is required,</li><li>8 years of demonstrated pharma-related and/or clinical research related experience or equivalent required.</li><li>Preferred Oncology Clinical Trial Experience</li><li>Preferred exposure in study initiation through study completion in Phase 1-4 and/or Clinical Trial Experience</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives.
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<br> Job : <p>Join a dynamic company in the <b>Medical Equipment</b> sector and actively contribute to its development as a <b>Medical Delegate</b> in <b>Rabat</b>. Your role will be essential in promoting and marketing our products to health professionals.</p><br><br><p>Your main goal will be to establish and maintain a trusting relationship with a clientele of health professionals, by presenting them our innovative solutions. You will aim to increase the recognition of our products and achieve the set sales targets, while ensuring optimal customer satisfaction.</p><br><br><p>Your missions will include regular visits to doctors, pharmacists, and other professionals in the sector, detailed presentation of our ranges of medical equipment, negotiation of contracts, and order follow-up. You will also be responsible for competitive intelligence and relaying field information.</p><br><br><ul><li>Prospecting and developing a client portfolio.</li><li>Implementation and follow-up of targeted commercial actions.</li><li>Technical information and advice to prescribers.</li><li>Regular reporting of activities and results.</li></ul> <br> Required profile : <p>A <b>Bachelor's degree (Bac +3)</b> is required, ideally in a <b>medical or paramedical field</b>, to allow you to fully understand the specifics of our products and the market.</p><br><br><p>An experience of <b>1 to 3 years</b> in a similar position or in the sale of technical products is a major asset. This period will have allowed you to develop your commercial sense and your knowledge of the sector.</p><br><br><p>Beyond your education and experience, your success will depend on your interpersonal skills, your sense of organization, and your perseverance. Good communication skills and the ability to convince will be decisive.</p><br><br><ul><li>Excellent communication and negotiation skills.</li><li>Autonomy and rigor in managing your sector.</li><li>Proactivity and taste for challenge.</li><li>Knowledge of the medical field is a plus.</li></ul> <br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Scientist I will be an integral part of the Analytical Development team in the Operations, Product Development Science and Technology, Biologics division with a focus on advancing AbbVie’s pre-clinical and early clinical programs. The individual will play a key role in supporting process development through robust and agile analytical characterization. The individual will also play a key role in analytical method development, troubleshooting, and technical report writing. Close collaboration with technical product teams, other analytical teams, bioprocess development and manufacturing teams, and R&D teams is a key aspect of this role to meet business objectives and program milestones. </p><br><p><u><strong>Responsibilities:</strong></u></p><br><ul><li>Independently execute analytical testing to generate reliable and consistent results using separations-based techniques (HPLC, icIEF, CE-SDS) to characterize biopharmaceutical products.</li><li>Troubleshoot analytical issues and design, develop, and optimize robust analytical methods.</li><li>Participate in cross-functional project meetings and coordinate analytical activities that need to be supported in the Analytical Development team for pipeline programs.</li><li>Implement and innovate new experimental protocols/techniques to improve method performance and efficiency and/or expand analytical capabilities.</li><li>Identify, respond to, and/or address technical issues in a timely manner.</li><li>Read and adapt relevant scientific literature to work areas.</li><li>Share technical information and learnings from internal initiatives and external conferences with broader team and relevant stakeholders.</li><li>Maintain accurate lab notebook records and ensure data integrity and full traceability.</li><li>Support and promote established lab safety and 5S organization workflows and procedures.</li><li>Responsible for compliance with all applicable Corporate and Divisional policies and procedures.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s Degree or equivalent education with typically 5 years of experience, or Master’s Degree or equivalent education with typically two years of experience.</li><li>Strong understanding of protein biochemistry and analytical method development, optimization, and qualification principles.</li><li>Proficiency in operating and troubleshooting analytical instrumentation (e.g., Agilent HPLC systems, Maurice, PA800 systems).</li><li>Experience collaborating with process development teams to align analytical strategies with project timelines and goals.</li><li>Experience using automation to standardize high-throughput workflows.</li><li>Experience with electronic systems for data analysis and reporting, including utilizing statistical tools.</li><li>Proven ability to work efficiently and achieve deliverables within short timelines.</li><li>Proven ability to adjust accordingly in response to dynamic priorities and/or urgent initiatives.</li><li>Capable of providing technical guidance and mentorship to junior scientists and laboratory staff.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits thatare allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole andabsolute discretion, consistent with applicable law. </p><br></li></ul><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p>Mission to assist insurance agents and their staff, as well as salaried sales representatives of Generali, with level 2 application support for the daily use of their commercial management portal (GRC) based on Sales Force, which is their core business tool.</p><br><br> <br> Required profile : <ul><li>A senior functional consultant in the insurance sector with 5 years of experience.</li><li>Experience in functional assistance, user support, ticket management, and the insurance business.</li><li>Very good oral and written French communication skills, good user relations.</li><li>Analytical and synthesis skills.</li><li>Teamwork, but remotely with a coordinator in France.</li><li>Knowledge of Sales Force and ServiceNow systems (ticket creation), comfortable with AI and reporting tools like Power BI.</li><li>Excellent oral French communication (essential criterion).</li><li>Proven experience in user support.</li><li>Comfortable with taking calls, assisting users, and resolving incidents in real-time.</li><li>Good knowledge of the insurance sector is also appreciated.</li><li>Autonomy, rigor, and analytical skills.</li><li>Excellent interpersonal skills, customer service orientation, and ability to handle tense situations calmly and professionally.</li></ul> <br><br> </div>
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Job : <p><strong>You will be responsible for operating a 150-ton mobile crane, and your main tasks will be:</strong></p><br><br><ul><li>Driving and maneuvering the mobile crane on site, following safety instructions,</li><li>Lifting and moving heavy loads,</li><li>Performing daily checks of the equipment (condition, fluid levels, safety devices),</li><li>Reporting any technical issues to the maintenance teams,</li><li>Coordinating maneuvers with ground teams (site manager, slinger, signalman),</li><li>Ensuring strict compliance with safety rules and load capacities.</li></ul> <br> <br> Required profile : <p>We are looking for an <strong>operator with at least 3 years of experience</strong> in operating a mobile crane. Required skills and certifications include:</p><br><br><ul><li>Valid mobile crane CACES (or recognized Moroccan equivalent)</li><li>Previous experience operating a Liebherr 150-ton Mobile Crane</li><li>Lifting safety training</li><li>Significant experience operating lifting equipment on construction or industrial sites,</li><li>Good knowledge of safety rules and regulations related to lifting, rigor, composure, and a sense of responsibility,</li><li>Ability to work at height and outdoors.</li></ul><p><strong>Technical skills</strong>:</p><br><br><ul><li>Reading lifting plans,</li><li>Proficiency in site communication systems (radios, standard gestures),</li><li>Knowledge of load limits and maneuvering angles.</li></ul> <br><br> </div>
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<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C1/C2 both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
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<span>Mission Le Directeur des Ressources Humaines Adjoint accompagne le DRH dans la définition et le déploiement de la stratégie RH de l'entreprise.<br> Il intervient sur l'ensemble des domaines des ressources humaines et veille à la mise en œuvre des politiques RH en cohérence avec les orientations stratégiques de l'entreprise, les exigences réglementaires du secteur financier et les meilleures pratiques en matière de gestion du capital humain.<br> Il assure le pilotage de projets transverses RH et peut suppléer le DRH en son absence.<br> Principales responsabilités Développement de la stratégie RH Participer à l'élaboration et au déploiement de la stratégie RH.<br> Décliner les orientations RH en plans d'actions opérationnels.<br> Accompagner les projets de transformation et d'évolution organisationnelle.<br> Contribuer à l'amélioration continue des processus RH.<br> Recrutement et gestion des talents Superviser les recrutements des profils cadres et experts.<br> Définir et suivre la politique d'attraction et de fidélisation des talents.<br> Piloter les revues de talents et les plans de succession.<br> Développer la marque employeur.<br> Développement RH Superviser les dispositifs de formation et de développement des compétences.<br> Piloter les campagnes d'évaluation des performances.<br> Accompagner les managers dans le développement de leurs équipes.<br> Participer aux projets de gestion prévisionnelle des emplois et des compétences (GPEC).<br> Administration du personnel et conformité sociale Veiller au respect de la législation sociale et des procédures internes.<br> Superviser l'administration du personnel et garantir la fiabilité des données RH.<br> Suivre les dossiers disciplinaires et les contentieux en collaboration avec les conseils juridiques.<br> Assurer une veille réglementaire en matière sociale.<br> Relations sociales Participer à la gestion du dialogue social.<br> Préparer et participer aux réunions avec les représentants du personnel.<br> Prévenir et gérer les situations sensibles ou conflictuelles.<br> Compensation & Benefits Participer à la définition de la politique de rémunération.<br> Superviser les campagnes de révision salariale et d'attribution des bonus.<br> Contribuer à l'élaboration des politiques d'avantages sociaux.<br> Reporting et pilotage RH Définir et suivre les indicateurs RH.<br> Élaborer les tableaux de bord et reportings destinés à la Direction Générale.<br> Produire des analyses permettant d'orienter les décisions stratégiques.<br> Accompagnement des managers Conseiller les managers sur l'ensemble des problématiques RH.<br> Apporter un soutien dans la gestion des équipes, des mobilités, des performances et des situations individuelles.<br> Profil recherché Formation Bac+5 en Ressources Humaines, Gestion, Droit social, Management ou école de commerce.<br> Expérience Minimum 10 ans d'expérience en Ressources Humaines.<br> Expérience significative dans une fonction RH généraliste.<br> Expérience acquise idéalement dans le secteur financier (banque, assurance, crédit, leasing ou services financiers).<br> Expérience en management d'équipe appréciée.<br></span> </div>
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Company culture : <p><strong>Akdital </strong>is driven by a strong <strong>performance-oriented</strong> culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.<br>
This competitive mindset is balanced by a real commitment to <strong>innovation</strong>, supporting the development of new medical and organizational practices.<br>
<strong>Collaboration</strong> also plays an important role, with solid teamwork and supportive management in a demanding environment.<br>
A structured and disciplined approach ensures the <strong>quality, safety, and reliability</strong> essential to the medical sector.
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<br> Job : <p>Join our renowned healthcare facility, located in the heart of <strong>6</strong>, as a <strong>Nursing Manager</strong>. Your role will be crucial in managing our healthcare teams and optimizing the quality of care provided to our patients. This is a unique opportunity to leverage your expertise in a dynamic and stimulating environment in the <strong>Pharmacy / Healthcare</strong> sector.</p><br><br><p>Your main responsibilities will be to ensure the operational excellence of the care unit under your responsibility, by ensuring effective management of human and material resources. You will be responsible for implementing care protocols, patient safety, and developing your teams' skills. Continuous improvement of service quality and patient satisfaction will be at the center of your concerns.</p><br><br><p>Your days will be marked by varied and rewarding responsibilities:</p><br><br><ul><li>Supervise and coordinate the daily activities of nursing and nursing assistant teams.</li><li>Develop and monitor schedules, manage attendance and absences.</li><li>Ensure staff management, recruitment, and onboarding of new employees.</li><li>Ensure the application of good professional practices and care protocols.</li><li>Participate in assessing the needs for equipment and consumables, and manage their supply.</li><li>Conduct training and support actions for the continuous professional development of teams.</li><li>Participate in risk management and the implementation of quality improvement plans.</li><li>Be a key contact for patients, their families, and other healthcare professionals.</li></ul><br> <br> Required profile : <p>To excel in this role, a <strong>Bachelor's degree (Bac +3)</strong> is required, ideally in <strong>Healthcare / Social Work fields</strong>.</p><br><br><p>Your professional background should demonstrate solid experience, ranging from <strong>10 to 20 years</strong>, in management or leadership roles within healthcare facilities.</p><br><br><ul><li>Strong skills in <strong>team management</strong> and <strong>human resources management</strong>.</li><li>Excellent knowledge of nursing practices and current regulations in the healthcare sector.</li><li>Ability to <strong>solve complex problems</strong> and make quick, informed decisions.</li><li>Proven abilities in <strong>communication</strong>, active listening, and teaching.</li><li>Sense of organization, rigor, and ability to manage priorities.</li><li>Proficiency in common computer tools and care management software.</li><li>Demonstrate <strong>empathy</strong>, <strong>kindness</strong>, and a strong commitment to patient well-being.</li></ul><p>If your profile matches these expectations and you aspire to a responsible position where you can shape the future of care, don't hesitate! Apply now using the button "Send my CV to the recruiter".</p><br><br> <br><br> </div>
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<span></span><p><b>GEC recrute | Chef de Projet Senior Digital Workplace | Secteur Bancaire</b><br></p><br><p>Dans le cadre d'un programme stratégique de transformation pour le compte de son client bancaire, <b>GEC – Global Experts Consulting</b> recherche un <b>Chef de Projet Senior Digital Workplace</b> pour piloter le déploiement d'un environnement de travail moderne, collaboratif et connecté au sein d'un nouveau siège social.<br></p><br><p><b>Votre mission :</b><br></p><br><p>Piloter l'ensemble des streams Digital Workplace du programme et coordonner les différentes parties prenantes (DSI, Métiers, Achats, Logistique, intégrateurs et fournisseurs).<br></p><br><p>Recueillir les besoins, réaliser les benchmarks technologiques et définir les architectures des solutions Workplace et Audiovisuelles.<br></p><br><p>Concevoir et piloter les appels d'offres relatifs aux équipements utilisateurs, salles collaboratives, solutions audiovisuelles et flotte GSM.<br></p><br><p>Ãvaluer les offres, organiser les Proof of Concept (PoC) et accompagner le choix des solutions.<br></p><br><p>Assurer le pilotage des plannings, des budgets, des risques et des plans de mitigation.<br></p><br><p>Animer les comités de pilotage, produire les reportings et garantir l'avancement des différents chantiers.<br></p><br><p>Accompagner la conduite du changement, préparer les guides utilisateurs et coordonner les actions de formation.<br></p><br><p><b>Profil recherché :</b><br></p><br><p>Bac+5 en Informatique, Télécoms ou équivalent.<br></p><br><p>Minimum 10 ans d'expérience en gestion de projets IT complexes.<br></p><br><p>Expérience significative dans un projet de Digital Workplace, Smart Building ou déménagement de siège social.<br></p><br><p>Excellente maîtrise des environnements Microsoft Teams Rooms, solutions collaboratives, équipements audiovisuels et technologies Workplace.<br></p><br><p>Bonne connaissance des télécoms d'entreprise et de la gestion des flottes mobiles.<br></p><br><p>Solide expérience dans la rédaction de cahiers des charges, la gestion d'appels d'offres et le pilotage de fournisseurs.<br></p><br><p>Excellentes capacités de communication, de coordination et de leadership dans des environnements exigeants.<br></p><br><br><br> </div>
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Job : <p>As part of our business development, we are looking for a dynamic and creative Community Manager to join our team.</p><br><br><p>Your daily tasks will be varied and exciting:</p><br><br><ul><li>Manage and engage our social media networks (Facebook, Instagram, LinkedIn, TikTok, etc.).</li><li>Create and publish attractive content (text, visuals, videos).</li><li>Develop the company's visibility and brand image.</li><li>Respond to messages, comments, and user requests.</li><li>Set up advertising campaigns on social media networks.</li><li>Monitor publication performance and suggest improvements.</li><li>Participate in lead generation and new customer acquisition.</li></ul> <br> <br> Required profile : <ul><li>Experience in social media management.</li><li>Proficiency in graphic design tools (Canva, Photoshop, or equivalent).</li><li>Excellent French writing skills.</li><li>Creativity, autonomy, and organizational skills.</li><li>Knowledge of Facebook Ads and Instagram Ads is a plus.</li><li>Experience in digital marketing or lead generation is an advantage.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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Contexte du recrutement et définition de poste
<p>Rattaché à la Direction Contrôle de Gestion et ALM, vous aurez comme missions principales:</p><br>
<ul>
<li>Concevoir les tableaux de bord de l’activité, effectuer le reporting de son activité et les revues analytiques explicatives ;</li>
<li>Elaborer et adapter les outils de reporting destinés à la direction générale et mener, à la demande, des études d'aide à la décision ;</li>
<li>Participer à l’élaboration du plan à moyen terme ;</li>
<li>Établir des prévisions de fin d'année sur la base des budgets corrigés des événements de la période en cours ;</li>
<li>Analyser mensuellement les performances de l'entreprise par l'étude des écarts des résultats par rapport aux budgets et objectifs ;</li>
<li>Suivre à fréquence mensuel et annuel les budgets et mettre en place des outils de contrôle budgétaire à faire évoluer en fonction des enjeux du moment ;</li>
<li>Assister la comptabilité à fin que les écritures reflètent la réalité opérationnelle : suivi de tenu des budget, rapprochement des états comptables avec les résultats provenant des tableaux de bord etc…</li>
<li>Identifier les besoins d’amélioration du système d'information analytique et participer à la mise en place d’outils (expression de besoin, MOA, recette…) ;</li>
<li>Mettre en place et améliorer les procédures de de gestion et d’optimisation des flux d’information financière ;</li>
<li>Assurer la maintenance du dispositif de contrôle de gestion : définition des nouveaux besoins en reporting, mise à jour des règles de gestion des outils, benchmark etc…</li>
</ul>
Profil recherché
<ul>
<li>Bac+5 : Formation en finance et contrôle de gestion et/ou école d’ingénieur ;</li>
<li>+5 ANS d’expérience en contrôle de gestion idéalement dans le secteur financier ;</li>
<li>Maîtrise de l'utilisation des systèmes d’information : tableurs, bases de données, requêteurs…</li>
<li>Bonne connaissance des IFRS est un plus</li>
</ul>
<p><strong>Compétences clé :</strong></p><br>
<ul>
<li>Comptabilité (idéalement des établissements de crédits)</li>
<li>Comptabilité analytique</li>
<li>Principes budgétaires et indicateurs de gestion</li>
<li>Capacité d'analyse et de synthèse</li>
<li>Organisation, rigueur et sens du détail</li>
<li>Aisance relationnelle</li>
</ul>
<br> </div>
<h2 class="h5">Job description</h2>
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<b>Job Purpose</b> <br><p><span><span><span><span><span><span><span>To support the <span>Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience</span> ensuring productivity is in line with set measures and company’s adopted policies and procedures.</span></span></span></span></span></span></span></p><br><br><b>Key Result Responsibilities</b> <br><ol><li><span><span><span><span><span>Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Provides accurate information about the company’s products and services; processes travel bookings, modifications and cancellations on reservations. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Handles customers’ complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Promotes the company’s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</span></span></span></span></span></li></ol><br><br>.
<br><ol><li><span><span><span><span><span>Demonstrates thorough understanding of the Contact Center core activities & functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity. </span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</span></span></span></span></span></li></ol><br><ol><li><span><span><span><span><span>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</span></span></span></span></span></li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span><span><span><span>High School/Diploma or equivalent.</span></span></span></span></li><li><span><span><span><span>Capable of using technology systems and tools such as Microsoft Office.</span></span></span></span></li><li><span><span><span><span>Good in English ,Frensh & Arabic Languages .</span></span></span></span></li><li><span><span><span><span>No hearing or articulatory problems.</span></span></span></span></li></ul><br><b>Work Experience</b> <br><ul><li><span><span><span><span><span>No previous experience is required for this role; any experience would be treated as an advantage.</span></span></span></span></span></li><li><span><span><span>Capability of understanding market trends and channeling them leading to effective customer care solutions</span></span></span></li><li><span><span><span><span><span>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of understanding customers’ problems and direct them in the right channel.</span></span></span></span></span></li><li><span><span><span><span><span>Ability to work for long hours and under pressure.</span></span></span></span></span></li><li><span><span><span><span><span>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</span></span></span></span></span></li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You will join a leading global R&D environment where advanced AI-driven applications support researchers in their daily work from data analysis and statistical modelling to predictive insights and dashboarding. These applications, built mainly with Shiny (R) and Streamlit (Python) , are part of a growing analytics ecosystem running on a dedicated internal platform. The mission combines maintenance of existing AI/statistical tools and development of new data-driven applications based on real user needs. You will act as a bridge between business users (researchers) and technical teams , ensuring applications remain reliable, scalable, and relevant. What you will do Investigate and fix issues in AI algorithms (bugs, performance, data pipeline failures) Maintain and improve existing Shiny (R) and Streamlit (Python) applications Ensure stability after platform or dependency updates Develop new interactive modules (dashboards, analytics tools, reporting apps) Analyse business needs and translate them into technical solutions Optimize and refactor Python and R codebases Manage data pipelines and connectors (APIs, databases, files) Conduct testing (UAT, unit tests, integration tests) Collaborate with data scientists, statisticians, and business users Document all developments and processes (French & English)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3 5 years of experience in Python and/or R development</li><li>Experience with Shiny (R) and/or Streamlit (Python)</li><li>Strong debugging and problem-solving skills</li><li>Experience maintaining production-level applications</li><li>Solid knowledge of: Data manipulation (Pandas / dplyr) Data visualisation (ggplot2, plotly, matplotlib, altair)</li><li>Experience with Git/GitHub (PRs, branching, versioning)</li><li>Understanding of basic AI/ML concepts (evaluation metrics, overfitting, pipelines)</li><li>Ability to work in a bilingual environment (French & English)</li><li>Relocation to M laga, Spain</li><li>Nice to have: Experience with GCP (BigQuery, Vertex AI)</li><li>Knowledge of Docker and APIs (FastAPI, REST)</li><li>Exposure to ML frameworks (scikit-learn, TensorFlow, PyTorch)</li><li>Statistical knowledge (PCA, hypothesis testing, DOE)</li><li>Experience with Posit / Shiny Server environments</li><li>Familiarity with NLP or computer vision concepts</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Main tasks:</b></p><p><br></p><p>Ensuring compliance with quality standards for manufactured and shipped products</p><p>Ensure that manufacturing deadlines are met</p><p>Ensure that target waiting and loading times for trucks are met</p><p>Ensure that the received product is neither used nor implemented until its conformity to the specified requirements has been verified.</p><p><b>RESPONSIBILITIES</b>:</p><p><br></p><p>Manage shipments and mortar manufacturing units</p><p>Ensure the safety of staff and equipment</p><p>Optimize shipping by taking into account equipment and workforce capacity</p><p>Ensure that target waiting and loading times for trucks are met</p><p>Coordinate manufacturing launches</p><p>Coordinate local deliveries and exports with the relevant departments</p><p>Ensure compliance with qualitative and quantitative shipping and cost objectives</p><p>Optimizing the productivity of staff under his authority: organization of workflows, organization of workstations</p><p>Monitor shipping performance and take the necessary steps to optimize it.</p><p>Ensure compliance with regulatory and safety standards for the facilities</p><p>To propose solutions for optimizing manufacturing processes, organizing all workstations and the installation of new equipment</p><p>Attend production meeting loops (daily/weekly)</p><p>Ensuring staff discipline and teamwork</p><p>Prepare regular activity reports</p><p>Ensure the hygiene and safety of staff</p><p>Ensure the equipment is clean and tidy</p><p>Apply and enforce quality-related procedures</p><p>Implement and enforce in-process control and testing procedures, final control and testing procedures, and procedures for handling non-conforming products.</p><p>Implement corrective actions in a timely manner to address deficiencies identified during quality audits</p><p>To be involved in all studies aimed at achieving the total quality objective</p><p>Profile :</p><p>Master's degree (Bac+5) in logistics, transport or industrial management.</p><p>5+ years experience in shipping/logistics, ideally in the construction or building materials sector.</p><p>Ability to manage a team and work under pressure.</p><p>Proficiency in computer tools related to logistics management.</p><p>Sense of organization, rigor and responsiveness.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">YOUR MISSION </font></font><br></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Contract Manager is responsible for managing and securing the contract lifecycle, from negotiation to closure. They are the guarantor of contractual commitments and the primary contact in the client relationship, ensuring the proper execution of obligations and the management of risks for the company. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Management of the pre-contractual phase: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leading contractual negotiations with clients, partners, subcontractors, and suppliers. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Draft, analyze, and validate contracts, agreements, and amendments. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define contractual arrangements adapted to the operational and financial challenges of projects. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify legal, financial, and operational risks related to contractual commitments. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop and implement contractual risk mitigation plans. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure contract compliance with internal policies and regulatory requirements. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contract Management and Administration: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise the entire contract lifecycle. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor the execution of contractual obligations by the various parties. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement management tools and contractual performance indicators. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Control contractual deadlines, guarantees, penalties, and financial commitments. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize and lead contractual monitoring committees with the relevant teams. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the traceability and security of contractual documents. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure regular contractual reporting to management and stakeholders. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Claims and dispute management: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare, structure, and manage contractual claim files. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct negotiations related to contractual disputes and litigation. </font></font><br><br><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">REQUIRED SKILLS AND QUALIFICATIONS: </font></font><br></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">=> Education: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac +5) in engineering (environmental engineering) or equivalent. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">=> Experience: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3-5 years of experience in the environmental sector required. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in contract management is a valuable asset.</font></font><br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Leading Pastry Culinary Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Ensures and maintains the productivity level of employees.</p>
<p> Ensures employees understand expectations and parameters.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Leads shifts while personally preparing food items and executing requests based on required specifications.</p>
<p> Supervises and coordinates activities of cooks and workers engaged in food preparation.</p>
<p> </p>
<p> <strong>Ensuring Culinary Standards and Responsibilities are Met</strong> </p>
<p> Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.</p>
<p> Recognizes superior quality products, presentations and flavor.</p>
<p> Maintains food preparation handling and correct storage standards.</p>
<p> Maintains purchasing, receiving and food storage standards.</p>
<p> Supports procedures for food & beverage portion and waste controls.</p>
<p> Follows proper handling and right temperature of all food products.</p>
<p> Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</p>
<p> Ensures compliance with all applicable laws and regulations.</p>
<p> Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</p>
<p> Checks the quality of raw and cooked food products to ensure that standards are met.</p>
<p> Assists in determining how food should be presented and creates decorative food displays.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Sets a positive example for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p>
<p> Strives to improve service performance.</p>
<p> </p>
<p> <strong>Maintaining Culinary Goals</strong> </p>
<p> Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.</p>
<p> Purchases appropriate supplies and manage inventories according to budget.</p>
<p> </p>
<p> <strong>Supports Training and Development Activities </strong> </p>
<p> Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p>
<p> Participates in training staff on menu items including ingredients, preparation methods and unique tastes.</p>
<p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> Ensures property policies are administered fairly and consistently.</p>
<p> Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</p>
<p> </p>
<p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <div> Head Concierge <p> <strong>The Ritz-Carlton Rabat, Dar Es Salam | Rabat, Morocco - </strong>Craft Exceptional Experiences at One of Morocco s Finest Luxury Destinations</p> <p>Nestled within the prestigious Dar Es Salam estate and surrounded by beautifully landscaped gardens, championship golf courses and the cultural richness of Morocco s capital, <strong>The Ritz-Carlton Rabat, Dar Es Salam</strong> offers a distinctive blend of contemporary luxury and timeless elegance. Renowned for its refined service, exceptional surroundings and commitment to creating unforgettable memories, the hotel stands as one of North Africa s most prestigious hospitality destinations.</p> <p>As part of <strong>The Ritz-Carlton</strong>, a brand recognised worldwide for its legendary service and unwavering dedication to personalised guest experiences, this is an opportunity to lead a critical function that sits at the very heart of the luxury guest journey.</p> <p>We are seeking an accomplished <strong>Head Concierge</strong> to inspire and lead our Concierge team, ensuring every guest interaction reflects the exceptional standards and genuine care that define The Ritz-Carlton experience.</p> About the Role <p>The Head Concierge is responsible for leading all aspects of the Concierge operation, ensuring guests receive intuitive, personalised and memorable service before, during and after their stay. Acting as a trusted ambassador for both the hotel and destination, you will oversee the delivery of bespoke guest experiences while building strong relationships with local partners, attractions and businesses to enhance every visit</p> <p>This highly visible leadership role requires a strong operational mindset, a passion for luxury hospitality and the ability to inspire a team to consistently exceed guest expectations. Working closely with Front Office and hotel leadership teams, you will help drive guest satisfaction, loyalty and overall hotel performance</p> Key Responsibilities <ul> <li>Lead and develop the Concierge team, fostering a culture of trust, collaboration, accountability and service excellence</li> <li>Oversee daily concierge operations, ensuring quality standards are consistently achieved and guest expectations exceeded</li> <li>Champion personalised service for all guests, with particular attention to VIPs, repeat visitors and special requests</li> <li>Develop and maintain a comprehensive network of local luxury partners, restaurants, cultural attractions and service providers to create exceptional guest experiences</li> <li>Ensure the team effectively handles guest enquiries, transportation arrangements, reservations, ticketing and bespoke concierge services</li> <li>Monitor guest feedback and service performance, implementing improvements that strengthen guest satisfaction and loyalty</li> <li>Support the achievement of departmental and property financial objectives through efficient operations and resource management</li> <li>Act as a role model for The Ritz-Carlton Gold Standards, maintaining a visible presence and setting the benchmark for guest relations</li> </ul> The Ideal Candidate <p>You are an inspiring hospitality leader who understands that true luxury lies in anticipation, authenticity and attention to detail. You have a proven ability to build high-performing teams and create service cultures where colleagues feel empowered to deliver extraordinary experiences.</p> <p>The successful candidate will bring:</p> <ul> <li>Experience leading Concierge, Guest Services or Front Office operations within a luxury hospitality environment</li> <li>A strong understanding of guest engagement, service recovery and personalised luxury experiences</li> <li>Exceptional interpersonal, communication and relationship-building skills</li> <li>The ability to remain composed, professional and solution-focused in a fast-paced environment</li> <li>Commercial awareness and an understanding of how service excellence contributes to business performance</li> <li>A passion for coaching, mentoring and developing talent</li> <li>Deep appreciation for cultural diversity and the ability to anticipate the unique needs of an international clientele</li> </ul> Why Join Marriott International <p>At <strong>Marriott International</strong>, we are committed to helping our associates grow personally and professionally. As the world s leading hospitality company, we offer unrivalled opportunities to build a global career while working alongside some of the industry s most talented professionals.</p> <p>By joining <strong>The Ritz-Carlton</strong>, you will benefit from:</p> <ul> <li>Exceptional career development opportunities across Marriott International s global portfolio.</li> <li>Industry-leading learning and leadership development programmes.</li> <li>A culture built on inclusion, wellbeing and continuous growth.</li> <li>The opportunity to represent one of the world s most prestigious luxury hospitality brands.</li> <li>The chance to make a meaningful impact through extraordinary guest experiences every day</li> </ul> Create Memorable Moments That Last a Lifetime <p>At The Ritz-Carlton, we believe every interaction matters. As <strong>Head Concierge</strong>, you will play a defining role in shaping the guest experience, creating personalised journeys and leading a team dedicated to delivering legendary service. If you are passionate about luxury hospitality, inspired by excellence and ready to lead at one of Morocco s most distinguished hotels, we invite you to explore this exceptional opportunity with <strong>The Ritz-Carlton Rabat, Dar Es Salam</strong>.</p> </div> <p> </p> </div> <div> </div> <p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><strong>Activities</strong>
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<p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contract type:</font></font></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Local + Fixed-term contract</font></font></p> <br> <p> <b> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your function</font></font></u> </b> </p> <br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Production Assistant is placed under the hierarchical and functional responsibility of the UAP Manager.</font></font></p> <br> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a production assistant, your responsibilities will be as follows*:</font></font></b> </p> <br> <ul> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Preparation of manufacturing files (work orders, labels, PLP, etc.)</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Archive and classify reusable documents</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the preparation of weekly/monthly production reports,</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create new weekly production tracking files,</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the supply of office and workshop supplies</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform photocopying, document lamination, label cutting, etc., necessary for the smooth operation of the production workshop.</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To carry out all tasks within the scope of their duties or as requested by their supervisor.</font></font></li> <br> </ul> <br> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">*</font></font></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Non-exhaustive list</font></font></p> <br> <p> <b> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills and knowledge required</font></font></u> </b> </p> <br> <ul> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a Bac+2 qualification and some initial experience in a similar position;</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are proficient with computer tools and the Office suite;</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are comfortable communicating in French, both in writing and orally.</font></font></li> <br> </ul> <br> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we offer you:</font></font></b> </p> <br> <ul> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be working in a dynamic and growing environment.</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will benefit from the agility and flexibility of an SME combined with the solidity and resources of an international group that has existed for 170 years.</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will benefit from a personalized integration program upon taking up your position, regular training within a group where career development prospects are rich and diverse.</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We aim for carbon neutrality by 2050 for all our activities.</font></font></li> <br> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We invest 5% of our turnover every year for the past 20 years in innovation for sustainable development.</font></font></li> </ul></div></div><div><br>
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