وظائف السياحة في المغرب 2026

من ٠ إلى ٠ سنة بيت.كوم

Guest Service Agent

On-site - المغرب ٢٢ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa. About the location: A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 184 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool, spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.  Four Seasons Casablanca is looking for a Guest Service Agent who shares a passion for excellence and who infuses enthusiasm into everything he does.  Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. What you will do: <ul><li>Must be able to work overnight and follow proper protocol in the overnight hours of hotel operation. </li><li>Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. </li><li>Assisting valet parking service upon guest’s request on vehicle parking, retrieval..</li><li>Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards. </li><li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. </li><li>Helps resolve customer complaints, assists guests in all inquiries in connection with hotel services, hours of operations, in-house events, directions, etc. </li><li>Providing arriving guests with a hotel orientation.</li><li>Will complete any tasks of a Doorman, Bellman. Greet all guests with a smile and offer them assistance. </li><li>Assist overnight MOD with guests requests. </li><li>Works harmoniously and professionally with co-workers.</li></ul> What we offer:  • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Complimentary Accommodation at other Four Seasons Hotels and Resort • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.  **only selected candidates will be contacted Learn more about what is like to work at Four Seasons – Visit us:  https://jobs.fourseasons.com https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/Fourseasonsjobs https://twitter.com/FourSeasonsJobs The management level for this position is: Operations - Individual Contributor The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located. </div>

من ٠ إلى ٠ سنة بيت.كوم

General Housekeeper

On-site - المغرب ٩ يوليو ٢٠٢٦

أخرى

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Es Saadi Marrakech Resort stands out for a culture strongly driven by collaboration, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by innovation and organizational dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. Competition plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. Job : Do you want to join an exceptional establishment in the heart of Marrakech, a place where luxury and excellence meet? Our prestigious hotel, a major player in the luxury Hotel / Restaurant sector, is looking for its future General Housekeeper. This is a unique opportunity to use your expertise in a stimulating environment and actively contribute to our establishment's brand image. Your role will be central in maintaining the impeccable standards of excellence and cleanliness that characterize our house. You will be responsible for the aesthetics and comfort of the spaces, ensuring an unforgettable experience for every client. Optimizing resources and efficiently managing teams will also be at the core of your responsibilities. Your main tasks will include: <ul><li>Supervising and coordinating all floor, cleaning, and laundry teams.</li><li>Ensuring compliance with hygiene and presentation standards for rooms, common areas, and service areas.</li><li>Managing stocks of linen, welcome amenities, and cleaning products, while optimizing costs.</li><li>Implementing and monitoring staff schedules for floors and cleaning.</li><li>Training and motivating teams to maintain a high level of service.</li><li>Handling specific client requests and resolving any issues.</li><li>Collaborating closely with other departments (reception, maintenance, catering) to ensure operational flow.</li><li>Participating in the development of departmental budgets and monitoring them.</li><li>Ensuring the proper condition and presentation of staff uniforms.</li></ul> Required profile : To excel in this role, a Bachelor's degree (Bac +3) is required, ideally in Hotel / Restaurant Management or hospitality services. Significant experience of 10 to 20 years in similar roles, obtained specifically in luxury hotel establishments, is essential. This experience should have allowed you to develop a perfect mastery of quality standards and team management. We are looking for a person with a strong sense of organization, natural leadership, and great adaptability. Your rigor, attention to detail, and customer service skills will be your greatest assets. An excellent presentation, perfect command of French, and good knowledge of English are also necessary. Knowledge of other languages would be a plus. Key Skills: <ul><li>Team Management</li><li>Organization and Planning</li><li>Quality Control</li><li>Inventory Management</li><li>Excellent Communication</li><li>Attention to Detail</li><li>Conflict Management</li><li>Proactivity</li></ul>If you see yourself in this profile and are excited by the idea of working in a palace hotel in Marrakech, apply now! </div>

من ٠ إلى ٠ سنة بيت.كوم

Reservations Agent

On-site - المغرب ١٧ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace. About Four Seasons Four Seasons Hotels & Resorts is guided by the Golden Rule—treating others as we wish to be treated. For more than six decades, we have delivered genuine hospitality, exceptional quality, and a culture built on trust, respect, and integrity. Joining Four Seasons means becoming part of a team that is passionate about creating memorable guest experiences and fostering an environment where employees can thrive and grow. The Opportunity We are seeking an experienced and service‑driven Reservations Agent to join our reservations team supporting Four Seasons Resort Marrakech and Four Seasons Hotel Casablanca. This role is based in Marrakech and plays a significant part in shaping the guest journey—from the first inquiry to a flawless arrival. As the first point of contact, the Reservations Agent represents the voice of the hotels and ensures every interaction reflects the warmth, professionalism, and excellence of Four Seasons. Key Responsibilities <ul><li>Guest Engagement & Sales Effectiveness</li><li>Handle reservation inquiries via telephone, email, chat, and GDS in a courteous, efficient, and professional manner.</li><li>Promote room types, suites, packages, and hotel experiences to maximize revenue opportunities.</li><li>Maintain full knowledge of both properties—including room categories, services, amenities, dining venues, spa offerings, and experiences.</li><li>Deliver personalized service while adhering to Four Seasons standards and communication guidelines.</li><li>Enter, modify, and confirm reservations in the Property Management System with accuracy.</li><li>Manage guest preferences, special requests, traces, and comments to ensure seamless coordination.</li><li>Process cancellations, no-shows, amendments, and ensure timely follow-up with guests.</li><li>Liaise closely with Front Office, Housekeeping, Finance and Sales & Marketing to ensure alignment and efficient operations.</li><li>Communicate clearly with colleagues to provide continuity and visibility across shifts.</li><li>Uphold a professional image—appearance, conduct, and communication—at all times.</li></ul> Preferred Qualifications & Skills <ul><li>Previous experience in hotel reservations, customer service, or sales; luxury hospitality experience preferred.</li><li>Fluent in English and French (written and spoken); additional languages are an asset.</li><li>Strong sales skills with the ability to identify guest needs and recommend suitable options.</li><li>Excellent organizational abilities, attention to detail, and capacity to multitask under pressure.</li><li>Positive attitude, strong teamwork spirit, and genuine passion for guest service.</li></ul> What You Can Expect from Four Seasons <ul><li>A culture grounded in respect, teamwork, and the Golden Rule.</li><li>Career development opportunities with a world‑renowned luxury brand.</li><li>A supportive and engaging work environment that values diversity and inclusion.</li><li>Competitive benefits and recognition for excellence in performance.</li></ul> </div>

2 - 3 Years Naukri Gulf

Assistant Outlet Manager

On-site - المغرب - بولمان ٩ يونيو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Assists the Outlet Manager in developing strategies to maximize outlet profitability while maintaining high service standards. Helps communicate marketing activities to attract new customers and retain existing clientele. Oversees the planning and execution of special events and promotions to boost sales. Contributes to analyzing the outlet's financial performance and implements corrective measures when necessary. Ensures compliance with food hygiene, safety, and customer service standards. Monitors market trends and adjusts the menu and offers accordingly. Manages customer complaints effectively and proactively to ensure satisfaction. Implements initiatives to enhance the customer experience and increase loyalty. Cooperates with other hotel departments to ensure a consistent overall experience. Maintains an adequate inventory of supplies and products necessary for the smooth operation of the outlet. Assists in the ongoing training of Food & Beverage staff to ensure professional and courteous interactions with customers. Attends regular performance reviews of Food & Beverage staff and provides constructive feedback. Represents the outlet at promotional events or trade shows to increase visibility.</div></section><section>Desired Candidate ProfileBachelor's degree (or higher) in Catering, Hospitality, Hotel Management, Tourism or a related field. Minimum 2-3 years of professional experience in a supervisory or management position in the restaurant industry, ideally within a high-end or luxury hotel.Proven mastery of restaurant operations and the daily management of a restaurant, bar, lounge, or room service establishment. Ability to assist the Outlet Manager in organizing operational activities and monitoring the performance of the point of sale. Strong team supervision skills, with the ability to mentor, support, and motivate employees on a daily basis. Ability to participate in scheduling, staffing, and operational coordination to ensure smooth and efficient service. Knowledge of hygiene standards, food safety regulations, and applicable regulations in the restaurant industry. Good understanding of Leading Quality Assurance (LQA) standards and the ability to ensure their daily application to guarantee excellent service. Ability to manage customer requests, resolve routine operational situations, and contribute to maintaining a high level of customer satisfaction. Excellent organizational, prioritization, and problem-solving skills in a fast-paced environment.Excellent customer focus and ability to deliver a personalized and memorable service experience. Strong leadership skills and the ability to create a positive and collaborative work environment. Excellent interpersonal skills and strong communication abilities. Meticulousness, attention to detail, and commitment to the institution's quality standards. Positive attitude, team spirit, and a willingness to actively contribute to the department's success.Excellent command of French and English, both spoken and written. Proficiency in a third language is an asset.</section>

2 - 3 Years Naukri Gulf

Assistant Outlet Manager

On-site - المغرب - بولمان ١٠ يونيو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Description: Assists the Outlet Manager in developing strategies to maximize outlet profitability while maintaining high service standards. Helps communicate marketing activities to attract new customers and retain existing clientele. Oversees the planning and execution of special events and promotions to boost sales. Contributes to analyzing the outlet's financial performance and implements corrective measures when necessary. Ensures compliance with food hygiene, safety, and customer service standards. Monitors market trends and adjusts the menu and offers accordingly. Manages customer complaints effectively and proactively to ensure satisfaction. Implements initiatives to enhance the customer experience and increase loyalty. Cooperates with other hotel departments to ensure a consistent overall experience. Maintains an adequate inventory of supplies and products necessary for the smooth operation of the outlet. Assists in the ongoing training of Food & Beverage staff to ensure professional and courteous interactions with customers. Attends regular performance reviews of Food & Beverage staff and provides constructive feedback. Represents the outlet at promotional events or trade shows to increase visibility.</div></section><section>Desired Candidate ProfileExperience and training: Bachelor's degree (or higher) in Catering, Hospitality, Hotel Management, Tourism, or a related field. Minimum 2-3 years of professional experience in a supervisory or management position in the restaurant industry, ideally within a high-end or luxury hotel.Technical Skills: Strong command of restaurant operations and the daily management of a restaurant, bar, lounge, or room service. Ability to assist the Outlet Manager in organizing operational activities and monitoring the outlet's performance. Proven team supervision skills, with the ability to mentor, support, and motivate employees on a daily basis. Ability to participate in scheduling, staffing, and operational coordination to ensure smooth and efficient service. Knowledge of hygiene standards, food safety regulations, and applicable industry standards. Good understanding of Leading Quality Assurance (LQA) standards and the ability to ensure their daily application to guarantee excellent service. Ability to handle customer requests, resolve common operational issues, and contribute to maintaining a high level of customer satisfaction. Excellent organizational, prioritization and problem-solving skills in a dynamic environment.Personal qualities: Excellent customer focus and ability to provide a personalized and memorable service experience. Hands-on leadership and the ability to create a positive and collaborative work environment. Excellent interpersonal skills and strong communication skills. Rigor, attention to detail, and commitment to the institution's quality standards. Positive attitude, team spirit, and a willingness to actively contribute to the department's success.Languages: Excellent command of French and English, both spoken and written. Proficiency in a third language is an asset.</section>

2 - 5 Years Naukri Gulf

Assistant Outlet Manager

On-site - المغرب - بولمان ٩ يونيو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Description: Assists the Outlet Manager in developing strategies to maximize outlet profitability while maintaining high service standards. Helps communicate marketing activities to attract new customers and retain existing clientele. Oversees the planning and execution of special events and promotions to boost sales. Contributes to analyzing the outlet's financial performance and implements corrective measures when necessary. Ensures compliance with food hygiene, safety, and customer service standards. Monitors market trends and adjusts the menu and offers accordingly. Manages customer complaints effectively and proactively to ensure satisfaction. Implements initiatives to enhance the customer experience and increase loyalty. Cooperates with other hotel departments to ensure a consistent overall experience. Maintains an adequate inventory of supplies and products necessary for the smooth operation of the outlet. Assists in the ongoing training of Food & Beverage staff to ensure professional and courteous interactions with customers. Attends regular performance reviews of Food & Beverage staff and provides constructive feedback. Represents the outlet at promotional events or trade shows to increase visibility.</div></section><section>Desired Candidate ProfileExperience and training: Bachelor's degree (or higher) in Catering, Hospitality, Hotel Management, Tourism, or a related field. Minimum 2-3 years of professional experience in a supervisory or management position in the restaurant industry, ideally within a high-end or luxury hotel.Technical Skills: Strong command of restaurant operations and the daily management of a restaurant, bar, lounge, or room service. Ability to assist the Outlet Manager in organizing operational activities and monitoring the outlet's performance. Proven team supervision skills, with the ability to mentor, support, and motivate employees on a daily basis. Ability to participate in scheduling, staffing, and operational coordination to ensure smooth and efficient service. Knowledge of hygiene standards, food safety regulations, and applicable industry standards. Good understanding of Leading Quality Assurance (LQA) standards and the ability to ensure their daily application to guarantee excellent service. Ability to handle customer requests, resolve common operational issues, and contribute to maintaining a high level of customer satisfaction. Excellent organizational, prioritization and problem-solving skills in a dynamic environment.Personal qualities: Excellent customer focus and ability to provide a personalized and memorable service experience. Hands-on leadership and the ability to create a positive and collaborative work environment. Excellent interpersonal skills and strong communication skills. Rigor, attention to detail, and commitment to the institution's quality standards. Positive attitude, team spirit, and a willingness to actively contribute to the department's success.Languages: Excellent command of French and English, both spoken and written. Proficiency in a third language is an asset.</section>

من ٠ إلى ٠ سنة بيت.كوم

Femme de Chambre / Valet de Chambre

On-site - المغرب الخميس

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa. The Guestroom Attendant is responsible for maintaining clean, safe, and comfortable guest rooms in accordance with company and brand standards. This role demonstrates respect, professionalism, and attention to detail while ensuring the highest levels of cleanliness, responding to guest requests, and contributing to an exceptional guest experience. </div>

0 - 5 Years Naukri Gulf

Marketing Executive

On-site - المغرب - بولمان الإثنين

المبيعات

POSITION SUMMARY  Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.Desired Candidate ProfileEducation: High school diploma or GED equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

من ٠ إلى ٠ سنة بيت.كوم

Digital, Data and CRM Manager

On-site - المغرب ١ يوليو ٢٠٢٦

المبيعات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Es Saadi Marrakech Resort stands out for a culture strongly driven by collaboration, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by innovation and organizational dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. Competition plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. Job : The Digital, Data, and CRM Manager at Es Saadi Marrakech Resort is responsible for managing, defining, and continuously adjusting the Resort's digital and e-commerce strategy to optimize and improve direct sales and customer loyalty. They are accountable for the performance of digital tools, regulatory compliance (especially GDPR), and the strategic use of customer data.  MAIN RESPONSIBILITIES AND ACTIVITIES - Development of direct digital and web strategy: Optimize direct sales through the direct website and digital campaigns. - SEO/SEA Campaigns: Manage campaigns to increase visibility and generate qualified traffic. - CRM Tools Management: Manage CRM tools and campaigns - Regular recommendations on current regulations (GDPR... etc...) - Implementation of digitalization within the Resort: Regular proposals and participation in tenders for the selection and deployment of tools, updates. - Customer personalization and loyalty: - Ensure with operations the planning, training, and awareness of customer data collection, and monitor teams on this point. - Website animation: text and visual content, and UX optimization. - Use CRM data to segment and target audiences effectively. - Monitoring and analysis of digital performance: Produce reports and adjust strategies based on results. Required profile : - Holder of a Bac + 5 (Master's degree equivalent) in digital marketing. - Minimum of 5 to 8 years of experience in CRM management and digital strategy. Ideally, at least one experience in a "Resort" or hotel environment. - Proficient in SEO/SEA tools: Google Ads, SEMrush, Ahrefs - Proficient in CRM and automated campaigns: Hex, HubSpot, Salesforce Marketing Cloud - Knowledge of the hotel digital ecosystem - Proficient in analytical tools: Google Analytics, Tableau - Proficient in CMS tools: WordPress - Strong analytical ability, strong recommendation/proposal skills - Rigor and methodology in managing data and tools. - Results-oriented and focused on ROI optimization INTERNAL AND EXTERNAL RELATIONS - Internally: All department heads - Externally: Freelancers, Communication & PR Agencies, suppliers, and partners of the Es Saadi Marrakech Resort. </div>

1 - 7 Years Naukri Gulf

Guest Experience Agent

On-site - المغرب - بولمان ١ يونيو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> <li>Warmly welcome and greet customers, giving them a positive first impression.</li> <li>Assisting guests with check-in, check-out, and answering their questions throughout their stay.</li> <li>Anticipate customer needs and respond to them quickly and efficiently.</li> <li>Address customer complaints and concerns with empathy and professionalism.</li> <li>Ensure coordination with other departments to guarantee a seamless customer experience.</li> <li>Provide information on local attractions, restaurants and activities.</li> <li>Process payments and manage reservations accurately</li> <li>Maintain a clean and organized reception area</li> <li>Ensure compliance with all safety and security procedures</li> <li>Contribute to the continuous improvement of customer services and operational processes.</li> </div></section><section>Desired Candidate ProfileYou have proven experience in customer service and have demonstrated your ability to satisfy customers in an exceptional manner.<ul><li>Excellent communication skills in Arabic, French and English</li><li>Strong problem-solving skills and attention to detail</li><li>My mastery of computer systems and ability to quickly learn new software.</li><li>Flexibility to work irregular hours, including weekends and holidays.</li><li>High school diploma or equivalent; degree in hospitality, tourism or a related field preferred.</li><li>Prior experience in the hotel and restaurant industry is an asset.</li><li>Knowledge of Casablanca and Moroccan culture to enhance the customer experience.</li><li>A good knowledge of customer relationship management (CRM) software is an asset.</li><li>Understanding of hotel industry standards and best practices</li><li>Ability to remain calm and professional in high-pressure situations</li><li>Positive attitude and willingness to go the extra mile for clients.</li></ul></section>

بيت.كوم

Receptionist

On-site - المغرب ٦ يونيو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Es Saadi Marrakech Resort stands out for a culture strongly driven by collaboration, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by innovation and organizational dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. Competition plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. Job : Join a renowned hotel establishment in Marrakech and be the first point of contact for our clientele. As a Receptionist, you will play a crucial role in welcoming, directing, and satisfying our guests, thus contributing to our company's image of excellence in the Hospitality / Restaurant sector. Your main mission will be to ensure smooth and efficient communication within the establishment and with the outside world. This involves guaranteeing a positive customer experience from the very first telephone contact, by offering professional, courteous, and personalized service. Your responsibilities will include the meticulous management of the telephone switchboard, including: <ul><li>Receiving, screening, and transferring incoming calls professionally.</li><li>Taking accurate messages and forwarding them quickly to the relevant departments.</li><li>Providing general information about the establishment and its services.</li><li>Handling specific customer requests, directing them to the appropriate contacts.</li><li>Participating in various administrative tasks related to reception and communication.</li></ul> Required profile : You hold a degree of Bac +3 (equivalent to a Bachelor's degree), ideally in Hospitality / Restaurant trades, Tourism, or related fields. Previous professional experience, ranging from 1 to 5 years, in a similar role or within the Hospitality / Restaurant sector is highly desirable. <ul><li>Excellent oral communication skills and a strong sense of customer service.</li><li>Good interpersonal skills and the ability to manage multiple tasks simultaneously with calm and efficiency.</li><li>Good knowledge of correspondence rules and message-taking techniques.</li><li>Proficiency in basic computer tools (word processing, email).</li><li>Knowledge of several languages will be an added advantage.</li></ul>If you have a sense of organization, are highly reactive, and aspire to grow in a dynamic and prestigious environment, your profile particularly interests us. </div>

من ٠ إلى ٠ سنة بيت.كوم

Hostess

On-site - المغرب ١٧ يوليو ٢٠٢٦

النفط والغاز والطاقة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa. About the role:  The Host(ess) is the first interaction for guests in our Restaurants, and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests.This role is part of the Mint Outlet, reporting into the Outlets operations manager. What you will do: <ul><li>Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers </li><li>Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections </li><li>Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set </li><li>Develop a complete working knowledge of the menus, menu ingredients and restaurant information </li></ul> What you bring: <ul><li>One to two years’ previous experience in Food & Beverage outlet; previous employment experience within a luxury Hotels is considered an asset </li><li>Ability to operate computer equipment and other food & beverage computer systems </li><li>Strong communication skills  </li></ul> What we offer:  • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Complimentary Accommodation at other Four Seasons Hotels and Resort • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals </div>

1 - 5 Years Naukri Gulf

Concierge

On-site - المغرب - بولمان الإثنين

الإدارة

Job Description: As part of our team expansion, Mövenpick Mansour Eddahbi Marrakech is recruiting a Concierge. Your Role: As a Concierge, you are a true ambassador for the hotel and the Marrakech destination. Your mission is to accompany our guests throughout their stay by offering personalized, attentive, and discreet service. You listen to their desires, anticipate their needs, and help them discover the best of Marrakech thanks to your knowledge of the destination and your network of partners. Your Main Responsibilities: Welcoming guests with professionalism, elegance, and friendliness. Listening to guests' expectations and offering personalized recommendations. Organizing and coordinating specific guest requests: restaurants, excursions, tours, activities, transportation, events, etc. Providing accurate and relevant information about Marrakech, its attractions, restaurants, culture, and experiences. Anticipate guest needs and offer experiences tailored to their preferences. Develop and maintain excellent relationships with local partners and service providers. Follow up on reservations and services arranged for guests. Coordinate requests with different hotel departments to ensure a seamless experience. Provide personalized follow-up for VIP guests and specific requests. Handle any complaints with tact, responsiveness, and professionalism. Ensure guest satisfaction before, during, and after their stay. Ensure effective communication between teams. Guarantee adherence to Mövenpick's quality and service standards.Desired Candidate ProfilePrior experience in a 5-star hotel, luxury establishment, or similar role. Excellent knowledge of Marrakech and its main attractions. Excellent presentation and professional demeanor. Strong sense of hospitality and customer satisfaction. Excellent interpersonal and communication skills. Strong listening, anticipation, and advisory skills. Excellent organizational skills and ability to manage multiple requests simultaneously. Responsiveness, availability, and ability to work under pressure. Attention to detail and a constant pursuit of excellence. Fluency in French and English. Proficiency in other languages is an asset. A network of local contacts in the restaurant, transportation, leisure, and tourism sectors is a significant advantage.We are looking for an elegant, dynamic, curious, and naturally service-oriented individual. You are passionate about Marrakech and enjoy sharing your knowledge of the destination with an international clientele. You know how to transform a simple request into a personalized and memorable experience. Your interpersonal skills, discretion, responsiveness, and ability to find solutions make you a true ambassador for the hotel.

من ٠ إلى ٠ سنة بيت.كوم

Travel Services Agent

On-site - المغرب ١١ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Air Arabia is defined by a deeply human and collaborative culture, where trust, teamwork, and mutual support guide everyday operations. Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees. This people-centric mindset is reinforced by strong structure and process discipline, essential for quality, reliability, and safety in aviation. Performance, ambition, and a healthy competitive spirit contribute to the company’s drive, while innovation supports continuous improvement in a fast-evolving industry. Job : Job Purpose Efficiently promotes and executes the day-to-day Air Arabia sales and customer services of the corresponding sales shop to achieve set targets and objectives. Properly handles/directs customers' inquiries and complaints in the right channel to enhance the customers' experience and ensure their satisfaction. Key Result Responsibilities <ul><li>Works on promoting Air Arabia sales and customer activities as per guidance of Supervisor/Manager and in line with the policies and procedures, these activities include but not limited to tickets, packages, holidays, visas, insurance, car rental, etc.</li><li>Processes reservations, travel bookings, and modifications on bookings for walk-in/calling customers and agents, issues tickets and finalizes all necessary travel arrangements thru the system.</li><li>Implements cross-selling techniques identified by the company to promote its products and services and to achieve the individual target set for him/her.</li><li>Follows up on all updates and new products or systems introduced by the company to maintain solid and proper knowledge of the company's services and products.</li><li>Contributes to maximizing sales and profitability by selling ancillaries, insurance, holiday packages, visas, and air rewards. Educates customers on all new promotions, campaigns, special offers, and refers them to specialized personnel when needed.</li><li>Establishes contact with current and potential customers to recover/enhance sales and build trust and credibility at customers' level. Participates in outdoor promotions and sales blitz to promote the company's products and corporate image.</li><li>Responds to all customers' inquiries and handles/directs their complaints raised by visits, calls, emails, etc. immediately and effectively ensuring a positive image of Air Arabia is always reflected.</li><li>Handles all customers in a friendly welcoming attitude and refrains from any attitude that might lead to customer dissatisfaction.</li><li>Communicates with airport team and visa check team to coordinate check-in procedures and formalities with assigned parties whenever required.</li><li>Notifies customers with any changes or modifications on the flights such as delay, cancellations, others, etc.</li><li>Processes /monitors visa applications and cancellations thru the proper channel in line with the Air Arabia general policies and procedures.</li><li>Maintains the company's property such as publications, brochures, equipment, office, waiting area, etc. in a good condition keeping in mind the Air Arabia corporate image. </li></ul> Required profile : Qualifications (Academic, training, languages) <ul><li>Bachelor degree in Tourism/Management or equivalent.</li><li>Additional qualification in Aviation/IATA/Tourism is a plus.</li><li>Proficient in Microsoft Office: Word, Excel, Power Point.</li><li>Good in English and French Languages (Arabic where necessary).</li><li>Acceptable knowledge in Airline/Travel products and services.</li><li>Capable of understanding customers' problems and directing them in the right channel.</li><li>Effective communication skills to utilize in building sales and marketing techniques.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Capable of recommending alternate solutions to customers' problems.</li><li>Effective persuasive, negotiation, and problem solving skills.</li><li>Ability to work for long hours and under pressure.</li><li>Employs interpersonal relations to support company's objectives.</li></ul>Work Experience <ul><li>1-2 years of experience in a customer service industry, preferably in Travel/Airline or tourism.</li><li>Fresh graduates may be considered for this role given they demonstrate the required competencies.</li></ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

People and Culture Admin Manager

On-site - المغرب ١٧ يوليو ٢٠٢٦

الموارد البشرية

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa. About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa. To contribute to the provision of a progressive Human Resources service that satisfies employee perceptions of a leading employer, and the operational requirements of the business. Main Duties and Responsibilities: · The ability to maintain the HR System including input, output and report processing. Also to cross-train the middle management about HR processes. · The ability to maintain details in all aspects of work including, but not limited to, data input and maintenance of records in various areas. · The ability to generate all required local reports and required by home office. · The ability to process with payroll cycle and maintain confidential information and to properly document information for payroll and audit purposes, i.e. new hire, personal information, wage changes, termination, promotion, etc. · The ability to maintain friendly, cordial relations with all employees. · The ability to attend and participate in employee functions as expected, representing Human Resources and the Hotel accordingly both on and off hotel property. · The ability to keep accurate records for national insurance enrollment. · The ability to provide assistance relating to employee relations such as direct line committee organization, employee communication, events and meetings · The ability to possess a high level of professionalism and integrity while maintaining the confidentiality of the office. · The ability to respond properly in any hotel emergency or safety situation. · The ability to perform other tasks or projects as assigned by hotel management and staff. · The ability to administer and train employees on behalf of Human Resources local labor process and Four Seasons P&C policies. · The ability to conduct quarterly Visa audits, trace expiration and make corrections. · The ability to produce the accident report for home office. · To assist in the administrations of the Employee and Management opinion survey · To assist the management team with disciplinary issues and process. · The ability to actively support the Safety and Direct line Committee. · The ability to administer the employee performance and salary review program. · The ability to assist in the annual performance review cycle. · The ability to assist management and line employees with any concerns or questions. · The ability to administer the Pension Plan and to be the Arbiter for the hotel’s group life scheme. · The ability to prepare the monthly/quarterly/annual HR dashboard including all critical KPI · The ability to participate in the rotation of all bulletin board materials. · The ability to supervise and coordinate with the cafeteria tam to ensure the best quality of food, cleanliness and service. · The ability to ensure that the employee locker room is clean and orderly. · The ability to manage of health topics in coordination with the nurse and the house doctor What we offer:  • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Employee Discount for stays at any Four Seasons worldwide • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals </div>

من ٠ إلى ٠ سنة بيت.كوم

Assistant Housekeeping Manager

On-site - المغرب ١٧ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa. A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle. About the role Four Seasons Casablanca is looking for an Assistant Housekeeping Manager who shares a passion for excellence and who infuses enthusiasm into everything he / she does. Work on a team built on mutual respect, collaboration, excellent service and passion for Housekeeping. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. What you will do <ul><li>Manages the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness.</li><li>Manages the staff of the Housekeeping Department. Interviews and trains the staff. Conducts Performance Evaluations and disciplines staff when needed. Assures daily labor report and bi-weekly payroll submission is accurate and complete. Ensures communications and follow-up on any problems, guest requests or special requirements.</li><li>Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily including a number of Guest rooms. </li><li>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any Condominium or Co-op owners. Interaction with guest will be in person and by phone. </li><li>Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. Participates in periodic Linen, Uniform and Supplies Inventories. Assures that equipment is properly maintained. Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan. </li><li>Assures effective operation of the Laundry/Valet Department in the absence of the Laundry/Valet Manager. Assists the department when needed. </li><li>Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees responds swiftly and effectively in any hotel emergency or safety situation.</li></ul> What you bring <ul><li>school education or equivalent experience.</li></ul> <ul><li>Experience in a luxury brands is a plus</li></ul> <ul><li>French, English and Arabic are mandatory</li></ul> What we offer:  • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Complimentary Accommodation at other Four Seasons Hotels and Resort • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit. Learn more about what is like to work at Four Seasons – Visit us: https://jobs.fourseasons.com https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/Fourseasonsjobs https://twitter.com/FourSeasonsJobs </div>

من ٠ إلى ٠ سنة بيت.كوم

Model Based Design Engineer

On-site - المغرب ١٨ يوليو ٢٠٢٦

تكنولوجيا المعلومات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent. This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects. A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery. Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. Job : <ul><li>Design, develop, and maintain embedded software unit testing for automotive ECUs</li><li>Integrate software components into ECU platforms and ensure compatibility with hardware and vehicle network constraints.</li><li>Perform rootcause analysis on software defects, communication issues, and ECU malfunctions.</li><li>Use diagnostic tools such as CANoe, CANalyzer, UDS (ISO 14229), DoIP, OBDII, and vehicle logs to identify issues.</li><li>Use flashing tool to Flash the SW in the ECUs</li><li>Develop and validate UDS diagnostic services, DTCs (Diagnostic Trouble Codes), and fault memory strategies.</li><li>Analyze communication traces (CAN, LIN, FlexRay, Ethernet) to detect anomalies or performance issues.</li><li>Support integration tests on benches, HIL systems, and in-vehicle testing.</li><li>Ensure compliance with automotive standards such as AUTOSAR, ISO 26262 (functional safety), ASPICE, and cybersecurity principles.</li><li>Create and maintain documentation (SRS, SDD, design reviews, traceability matrices).</li><li>Collaborate with testing teams to define validation strategies and ensure robust test coverage.</li></ul> Required profile : <ul><li>Master's degree in Embedded Systems, Electronics Engineering, or a related field.</li><li>Minimum 2 years of experience in Model-Based Development (MBD).</li><li>Strong expertise in technical coordination, project planning, and risk management.</li><li>Excellent interpersonal and communication skills, with a collaborative and team-oriented mindset.</li><li>Professional proficiency in English, both written and spoken.</li><li>Solid experience in embedded software development using C/C++, including real-time systems.</li><li>Strong knowledge of automotive communication protocols, including CAN, LIN, FlexRay, and Automotive Ethernet.</li><li>Hands-on experience with vehicle diagnostics standards and tools, including:<ul><li>UDS (ISO 14229)</li><li>ISO 15765</li><li>OBD-II</li><li>Vector tool suite (CANalyzer, CANoe, CANape)</li></ul></li><li>Proven ability to analyze and interpret logs, communication traces, and memory dumps for advanced diagnostic and troubleshooting activities.</li><li>Good understanding of AUTOSAR architectures (Classic and/or Adaptive Platform).</li><li>Experience working within ASPICE-compliant development environments and/or according to the V-Model development lifecycle.</li></ul> </div>

3 - 5 Years Naukri Gulf

Outlet Manager

On-site - المغرب - بولمان ٩ يونيو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Description: Develops strategies to maximize outlet profitability while maintaining high service standards. Oversees the planning and execution of special events and promotions to drive sales. Analyzes the outlet's financial performance and implements corrective measures as needed. Ensures compliance with food hygiene, safety, and customer service standards. Monitors market trends and adjusts the menu and offerings accordingly. Manages customer complaints effectively and proactively to ensure satisfaction. Implements initiatives to enhance the customer experience and increase loyalty. Collaborates with other hotel departments to ensure a consistent overall experience. Maintains adequate inventory of supplies and products necessary for the smooth operation of the outlet. Involves staff in ongoing training sessions to maintain exceptional service levels. Evaluates individual team member performance and identifies opportunities for improvement. Participates in management meetings to discuss overall hotel objectives and strategies. Represents the outlet at promotional events or trade shows to increase visibility. Uses data and analytics to make informed decisions regarding promotions, menus, etc. Manages the administrative aspects of the outlet, including budget management and financial reporting.</div></section><section>Desired Candidate ProfileExperience and Education: Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Hotel Management, Hospitality, Tourism, Business Administration, or a related field. At least 3 years of professional experience in the food and beverage department, ideally in a high-end or luxury establishment. Technical Skills: Excellent command of food and beverage operations and the daily management of one or more points of sale (restaurant, bar, lounge, room service, etc.). Strong financial management skills, including budget preparation, performance indicator monitoring, cost control, and profitability optimization. In-depth knowledge of hygiene standards, food safety regulations, and applicable food and beverage industry regulations. Good understanding of LQA (Leading Quality Assurance) standards and the ability to ensure their daily application to guarantee excellent service. Personal Qualities: Excellent leadership skills, with the ability to mentor, motivate, and develop teams in a process of operational excellence and service quality. Excellent analytical, decision-making, and problem-solving skills in a demanding and constantly evolving environment. Strong customer focus and a keen sense of operational excellence, ensuring a personalized and memorable experience for every guest. Excellent communication, customer relationship management, and complex situation resolution skills. Strong organizational skills, attention to detail, and the ability to effectively manage priorities in a dynamic and demanding environment. Initiative, autonomy, and strong decision-making skills. Continuous commitment to improving customer satisfaction and optimizing operational processes. Languages: Excellent command of French and English, both spoken and written. Proficiency in a third language is an asset.</section>

من ٠ إلى ٠ سنة بيت.كوم

Research and Learning Services Librarian

On-site - المغرب ٢١ مايو ٢٠٢٦

تكنولوجيا المعلومات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Al Akhawayn University is driven by a strong innovation-oriented culture, encouraging creativity, experimentation, and bold ideas to advance education and research. This spirit is supported by a deep sense of collaboration, with supportive teams and hands-on leadership that nurtures academic and operational talent. Performance and intellectual ambition also play a key role, fostering excellence in a globally minded environment. While organization is less dominant, it provides the essential structure needed to operate a high-quality academic institution. Job : This position includes assisting library patrons in the use of library services, materials, and resources. S/He should help library patrons locate, find, check in and check out library materials and facilitate their access to electronic resources. An R&LS Librarian is also expected to offer library instruction to students and staff. S/He also participates in MCL projects, including activities related to collection development, electronic resources, IT services, and physical library spaces. This position supports library patrons in using library services with a strong focus on technology integration and IT support, and technology-driven initiatives. <ul> <li> Carry out circulation and reserve transactions (check in/out, renewals, place holds, etc.)</li> <li> Conduct re-shelving, shelf-reading, sort of books, publications, and other items according to established procedures and ensuring that the physical stacks are well organized.</li> <li> Respond to reference questions and research support (in-person or online).</li> <li> Reply to circulation, reserve, and reference emails daily.</li> <li> Assist patrons in using library technologies, including the institutional repository, and digital library platforms.</li> <li> Participate in the evaluation, testing, and implementation of new digital tools, software, and online services.</li> <li> Submit monthly statistics (fines, reference, & reserve statistics).</li> <li> Sign library clearance forms.</li> <li> Process online reserve materials.</li> <li> Provide library instruction workshops to library patrons, under the supervision of the R&LS Unit Head.</li> <li> Guide and instruct patrons on how to find and use library resources, whether physical or electronic.</li> <li> Inspect returned books for condition and due date status, compute and collect any applicable fines.</li> <li> Follow up with the security to enforce respect of rules and regulations by library patrons.</li> <li> Manage the ALSpaces keys and ensure that the spaces are locked following their use.</li> <li> Ensure smooth integration of library system with campus IT services.</li> <li> Participate in library projects involving technology-enhanced services and innovative user experiences.</li> <li> Participate in the evaluation, testing, and implementation of new digital tools, software, and online services.</li> <li> Contribute to the design and maintenance of online guides, tutorials, and digital learning objects.</li> <li> Monitor and analyze usage statistics of library electronic resources and prepare regular reports.</li> </ul> Additional Responsibilities: <ul> <li> Lead orientations, tours, and visits inside the library.</li> <li> Provide training to part-time job students.</li> <li> Perform other tasks and duties as assigned</li> </ul> Required profile : <ul> <li> bachelor’s degree in library and/or Information Science or equivalent field (required)</li> <li> Experience working in an academic/university library (include internship or part-time positions)</li> <li> Experience in library instruction (desired)</li> <li> An excellent command of written and spoken English.</li> <li> Strong command of Arabic & French</li> <li> Familiarity with basic library services, practices, and procedures</li> <li> Basic knowledge of Library of Congress classification system</li> <li> Customer services skills</li> </ul> Personal and Behavioral characteristics / IT skills : <ul> <li> Adaptability and flexibility</li> <li> Ability to establish and maintain effective working relationships with coworkers, supervisors, and patrons.</li> <li> Ability to learn and serve in all Library areas.</li> <li> Ability to handle multiple tasks.</li> <li> Team spirit, attention to details, organization, time management, stress tolerance and self-control</li> <li> A sense of humor (preferred)</li> </ul> </div>

بيت.كوم

Local Support Specialist (Italian)

عن بُعد - المغرب ٣٠ يوليو ٢٠٢٦

الاتصالات والتقنية

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join Our Team as a Local Support Specialist at RateHawk! Are you passionate about travel and tech? Do you speak English and Italian fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth. What We Offer: Remote Work: Work from the comfort of your home! Salary: base payment + monthly bonus. Dynamic Team: Be part of a young and energetic group of specialists. Growth Opportunities: Tackle interesting and ambitious tasks that will elevate your professional skills. Learning & Development: We support your growth through seminars, trainings, and conferences. Perks: Take advantage of corporate discounts on hotels and other services. The Process: Application: we will review your CV once you apply! Meeting with HR: A friendly chat with our HR team. One minute Internet Speed Test: Just to make sure you’re all set for remote work. Meeting with Hiring Manager: Another friendly chat. Interview results and offer! If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together! Learn more about our data protection practices in our Privacy Policy: https://emergingtravel. notion.site/recruitment-privacy-notice What You'll Do: Help Our Partners: Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Italian and English. Be Transparent & Customer-Centric: Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction. Handle Tickets & Escalations: Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention. Manage Bookings: Handle booking modifications and relocations with attention to detail and urgency. Team Collaboration: Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery. Manage Expectations: Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes. Record Details: Accurately document all work and partner interactions in our CRM system. What We're Looking For: Language Skills: Advanced level of Italian and English – you’ll need to speak and write fluently. Knowledge of Spanish, Greek, Romanian, Serbian or other language is an advantage! Industry Experience: Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus! Proactive Mindset: You don’t just solve problems – you prevent them. You anticipate partner needs and take initiative. Cool Under Pressure: Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm. Empathetic Communicator: You understand and empathize with customer concerns while working toward the best solution. Quick Learner: Fast at picking up new tools, systems, and processes with a result-oriented mindset. </div>

وظائف السياحة في المغرب

Guest Service Agent

General Housekeeper

Reservations Agent

Assistant Outlet Manager

Assistant Outlet Manager

Assistant Outlet Manager

Femme de Chambre / Valet de Chambre

Marketing Executive

Digital, Data and CRM Manager

Guest Experience Agent

Receptionist

Hostess

Concierge

Travel Services Agent

People and Culture Admin Manager

Assistant Housekeeping Manager

Model Based Design Engineer

Outlet Manager

Research and Learning Services Librarian

Local Support Specialist (Italian)

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وظائف السياحة في المغرب

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