وظائف مدير العمليات في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><u><strong>1. Operations Supervision:</strong></u><br>• Ensure coordination and supervision of daily plant treatment activities.<br>• Monitor crushing, grinding, cycloning, gravity pre-concentration, leaching, and solid-liquid separation (counter-current decantation) processes to ensure their efficiency and compliance with established standards and indicators.<br><u><strong>2. Team Management </strong></u>:<br>• Coach and motivate a team of operators and assistant operators.<br>• Supervise the work of operators by distributing tasks and responsibilities fairly and effectively, while ensuring close monitoring throughout the shift.<br>• Provide continuous training and support to the team to improve skills and performance.<br><u><strong>3. Communication and Collaboration:</strong></u><br>• Coordinate activities with other departments, including maintenance, metallurgy, warehouse, and purchasing.<br>• Communicate effectively with the Treatment Manager and team members to ensure a clear understanding of goals and expectations.<br>• Collect yield calculation information.<br>• Understand the quality parameters of the solution, finished product, and performance data.</p><br><br><p><u><strong>HSE Roles &amp; Responsibilities</strong></u></p><br><br><p>1. Ensure the safety of operators on duty.<br>2. Responsible for the use of PPE for the entire team.<br>3. Contribute positively to the training of treatment operators in the areas of occupational health and safety.<br>4. Ensure adherence to safety standards and operating procedures.<br>5. Report any safety or environmental anomaly/incident/accident that occurs during the work shift to the manager.<br>6. Participate in ZMSM's HSE approach (HSE committee; procedure updates, etc.).<br>7. Ensure the safety of equipment and the cleanliness of the plant.<br>&nbsp;</p><br><br> <br> Required profile : <p><u><strong>Knowledge:</strong></u><br>1. Understand plant operation and recognize failure modes.<br>2. Know the product specifications and cuts expected by the functions: crushing screening, grinding cycloning, gravity pre-concentration, leaching &amp; counter-current decantation.<br>3. Understand and interpret the performance data of unit operations.<br>4. Understand the PFD and P&amp;ID of the plant and the role of reagents.<br>5. Understand the technologies of the machines installed in their unit.<br>6. Know the operation of equipment and control loops.<br>7. Be aware of the risks and failure modes related to their operations.<br>8. Understand the operation and flow-sheet of a counter-current decantation unit.<br>9. Know the start-up, shutdown, and operating procedures.<br><u><strong>Skills:</strong></u><br>1. Sampling<br>2. Mass and metallurgical balances<br>3. Optimization of operating costs<br><u><strong>Attitude:</strong></u><br>1. Dynamism and responsiveness<br>2. Listening and respect for superiors<br>3. Organizational skills and rigor in carrying out assigned tasks.<br>&nbsp;</p><br><br><p><u><strong>Profile</strong></u></p><br><br><p>Required education level: Bac +2 to Bac +3 in mineral processing, industrial chemistry, or equivalent.<br>Desired diplomas: Higher Technician Diploma<br>Experience: 3 years of experience in mineral processing or similar industry.<br>Mandatory training: Advanced knowledge of hydrometallurgy processes and fragmentation &amp; grinding techniques.</p><br><br><p><strong>Mandatory training to be completed before starting the job:</strong><br>• Team Leadership Training<br>• Specific training on the risks associated with cyanide handling.<br>• Training on intervention and emergency management procedures in case of a cyanide incident.<br>• Basic HSE training including: PPE use, mechanical and electrical risks, and emergency situations.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Cosumar</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where human relationships, teamwork and employee support play an important role. This collaborative approach is reinforced by a strong <strong>organizational</strong> dimension, ensuring rigor, efficiency and process reliability. The company also values <strong>performance</strong> and goal achievement, while maintaining openness to <strong>innovation</strong> and continuous improvement. This balance fosters a structured, people-oriented and progress-driven work environment. </p><br><br> <br> Job : <p>Join a dynamic company in the Agri-food sector as a <strong>PROCESS TECHNICIAN</strong> at one of our sites located in the <strong>Loukkos</strong> region. This is a unique opportunity to actively contribute to production processes in a stimulating environment.</p><br><br><p>Your role will be essential in optimizing manufacturing processes, ensuring product compliance, and adhering to safety standards. The goal is to guarantee efficient, high-quality production.</p><br><br><p>Your main tasks will include:</p><br><br><p>Ensuring maintenance of technological equipment:<br>• Prepare the maintenance program considering the pre-established maintenance plan and analysis of<br>past breakdowns during the campaign<br>• Open, dismantle, and diagnose equipment and establish the list of spare parts needed for interventions<br>• Check the availability of spare parts in coordination with the storekeeper and act accordingly<br>• Ensure the maintenance program is carried out within the deadlines<br>• Propose improvement actions to the line manager and implement validated actions<br>• Support external service providers in carrying out outsourced maintenance work<br>• Prepare the weekly progress report of the work and send it to the line manager<br>Perform and/or participate in tests:<br>• Participate in mechanical tests of equipment and ensure work is done to remove reservations made by the testing committee<br>• Perform hot tests of the station, check interlocks, and correct any malfunctions<br>Campaign:<br>Configure the station's equipment according to operational requirements and management instructions<br>• Prepare and commission the station's equipment in coordination with the power plant and the distribution station<br>Operate the drying and pelletizing station:<br>• Prepare your workstation and familiarize yourself with operating and maintenance instructions<br>• Monitor the process parameters and act appropriately<br>• Consult laboratory analysis results and act accordingly<br>• Start and monitor the cleaning operation of the relevant machines.<br>• Complete tracking forms<br>• Inform management of any significant events related to the station's operation<br>• At the end of the campaign, clean and preserve the equipment<br>Monitor the proper functioning of equipment:<br>Perform rounds to check the proper functioning of equipment and notify the relevant maintenance department in case of malfunction<br>• Monitor the smooth running of the packaging operation<br>• Perform maintenance tasks that are your responsibility (lubrication, oil level, etc.)<br>Prevent HSE risks in your activities:<br>• Participate in identifying risks in your work area<br>• Observe prescribed precautions and protections<br>• Apply standards in every action<br>Participate in continuous improvement projects:<br>• Ensure optimization and achievement of energy consumption objectives<br>• Conduct briefing and debriefing meetings with the line manager<br>• Propose improvement actions to the line manager for validation and implement validated actions </p><br><br> <br> <br> Required profile : <p>You have a Bac+2/3 level education in process engineering, electromechanics, or equivalent.</p><br><br><p>Internship experience in a similar role is required, ideally in the agri-food sector or heavy industry.</p><br><br><p>If you see yourself in this profile and are ready to take on this challenge, do not hesitate to apply quickly using the button "Send my CV to the recruiter" below.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>The FTTH project manager oversees the implementation of fiber optic network deployment. They provide expertise in network design, organize, plan, and coordinate all work in line with set objectives and while respecting safety rules and current standards.</p><br><br><p><strong>Main missions:</strong></p><br><br><ul><li>Analyze the structure of an existing network to validate the deployment project</li><li>Develop the plan that defines the activities of the entire project team and the precise framework in which they are carried out (budget, deadlines, content, quality...)</li><li>Coordinate operations carried out by various stakeholders and assess project progress by making adjustments if necessary</li><li>Ensure the quality of the final product</li></ul> <br> <br> Required profile : <p>Bachelor's or Master's degree from an Engineering school, specializing in networks and Telecom.</p><br><br><p>1 to 4 years of experience in the FTTH field.</p><br><br><p><strong>Technical skills:</strong></p><br><br><ul><li>Very good knowledge of FTTH technology</li><li>Excellent command of project management concepts and tools</li><li>Very good knowledge of FTTH, ADSL, Radio, Mobile technologies</li><li>Experience with Huawei and Ericsson equipment.</li></ul><p><strong>Behavioral skills</strong></p><br><br><ul><li>Good interpersonal skills to lead and manage a team</li><li>Ability to argue convincingly</li><li>Ability to anticipate and be reactive to make choices and decisions</li><li>Creative, inventive, and rigorous</li><li>Excellent written and oral communication skills.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><u><strong>Job purpose:</strong></u></p><br><br><p>To act as the main contact for customers/Agents/GSAs regarding questions about products and services, complaints, flight alerts, and disruptions across the entire network.</p><br><br><p>Helps monitor systems, finds and solves problems, and supports action plans to increase sales and improve customer experience, making sure productivity meets set goals and follows company policies and procedures.</p><br><br><br><p><u><strong>Key Result Responsibilities:</strong></u></p><br><br><ul><li>Acts as the first contact for customers/travel agents/GSAs for questions, information, different types of requests, complaints, etc., ensuring all communication and information shared follow Company standards.</li><li>Supports the Contact Center teams by answering questions from different channels like: calls, website, email, social media, online chat, and messaging apps.</li><li>Understands customers'/travel agents' needs and guides them correctly, ensuring their issues are resolved quickly and satisfactorily. Follows up with customers/travel agents and internal departments as needed.</li><li>Provides correct information about products and services, including policies, tickets, reservations, extra services, and onboard products and services.</li><li>Helps handle special class bookings for FAM trips, barter tickets, incentives, and complimentary tickets according to agreed policies and procedures. Works with all involved parties to get necessary approvals.</li><li>Supports travel agents with system-related matters, including activating/deactivating accounts, creating users, resetting passwords, etc. Works with relevant parties and reports any issues when needed.</li><li>Helps handle cases of delayed, cancelled, or disrupted flights in a timely and professional manner regarding connection inquiries, availability of alternative flights, and hotel accommodation for long layovers. Coordinates with Operations/Dispatch for necessary changes and approvals.</li><li>Helps send flight disruption alerts and notifications to customers and all involved parties using SMS and email alerts. Fixes misconnections in case of cancellations, delays, and early departures by coordinating with Operations/Transfer Desk.</li><li>Builds/maintains effective and good relationships with other departments and stakeholders to ensure their support when needed.</li><li>Stays updated with market trends in sales and customer service. Conducts customer surveys as needed and suggests improvements to boost performance and enhance customer experience.</li><li>Performs any additional responsibilities as advised by the Supervisor/Line Manager.&nbsp;</li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or equivalent; Bachelor's degree in a related field is preferred.</li><li>Can use technology systems and tools; skilled in Microsoft Office.</li><li>Fluent in English, French &amp; Arabic Languages.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>2+ years of related work experience in a similar customer service or support role in any service industry, preferably in aviation.</li><li>Has effective communication skills.</li><li>Is cost-aware, has effective persuasion and problem-solving skills.</li><li>Uses technical expertise and interpersonal skills to carry out new initiatives and achieve goals.</li><li>Can understand customer needs and guide them to the right channel.</li><li>Can identify problems and react quickly to different situations like angry customers, complaints, and special requests.</li><li>Able to work long hours and under pressure.</li><li>Shows the ability to contribute and successfully achieve business strategy and set KPIs.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The incumbent organizes and leads the implementation of manufacturing programs. Also having a quality control role, while being the guarantor of the continuity of the production line, he thus ensures a link with other departments. As a Production Supervisor, your responsibilities will be as follows*:</p><p>Carry out the weekly workload according to the planning provided by the Assistant Production Manager.</p><p>Update the progress status of order planning at the end of each shift.</p><p>Distribute and allocate the workload according to the daily planning and priorities.</p><p>Lead and motivate production teams daily to achieve the quality/productivity objectives set by the Management (team launch meetings, information, TOP5).</p><p>Monitor the quality and productivity performance of the workshop daily.</p><p>Report to the Production Manager on production progress, problems encountered, and solutions implemented.</p><p>Lead the TOP5 for the Molding/Assembly sectors daily.</p><p>Participate daily in the inter-operations control Quality meeting, and supervise inter-operations control.</p><p>Seek all solutions likely to improve the productivity and quality of the workshop and, generally, the profitability of the company (modification/improvement of workstations, reorganization of staff, reduction/optimization of raw material consumption).</p><p>Ensure that tracking documents (GP, PV) are correctly completed by operators.</p><p>Ensure that the Track-it system is used correctly and updated according to the physical flow.</p><p>Ensure that the products used comply with requirements and are not expired.</p><p>Provide technical assistance to staff in case of problems and seek the best solutions with the support of other departments to resolve them.</p><p>Ensure the development of workshop staff versatility by promoting their training on several positions...</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bac+2/+3 level education.</li><li>2 years of experience in the aeronautics sector.</li><li>Proficiency in written and spoken French.</li><li>Proficiency in computer tools.</li><li>Proficiency in Computer-Aided Production Management (CAPM) software.</li><li>Ability to analyze dashboard indicators.</li><li>Knowledge of industrial maintenance.</li></ul><p>Your interpersonal skills, your curiosity, as well as your ability to be proactive and innovation-oriented will enable you to successfully carry out your missions and thrive in this role.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the "Cash Management Entity Manager", the Treasury Officer will be responsible for the entire treasury scope of the head office and will have the following main missions:</p><br><br><p><br>• Ensure daily review of bank balances and detect position anomalies;• Ensure follow-up of supplier disbursements and estimate provisional payment dates;• Prepare and issue supplier payment methods: prepare checks, initiate national transfers, international foreign currency transfers, and monitor settlements until their bank clearing;• Ensure the accounting of treasury flows and payment operations in the information system;• Ensure daily integration of statements, bank account reconciliation, and follow-up of claims with partner institutions;• Ensure follow-up of treasury investments: subscriptions and redemptions of UCITS, monitoring of outstanding amounts, and optimization of returns on surplus funds in accordance with the company's investment policy;• Ensure follow-up of cash pooling: management of centralizing accounts, fund transfers, financing follow-up, and threshold control;• Participate in treasury forecasting: collection of flows, entry and analysis of variances compared to actuals;• Ensure follow-up of debt repayments and injections to subsidiaries;• Monitor operational banking relationships (account conditions, fees, and incidents) with partners;• Contribute to the preparation of monthly and quarterly treasury reports;• Participate in the continuous improvement of treasury tools and digitalization projects;• Management of petty cash expenses.&nbsp;</p><br><br> <br> <br> Required profile : <p>Skills required for the position<br>• Knowledge of treasury management fundamentals: positions, flows, forecasts, and investment instruments;• Good knowledge of banking mechanisms: Cash Pooling, UCITS, national and international payment methods;• Proficiency in Excel;• Proficiency in Sage Treasury software and the Sage financial suite;• Basic knowledge of corporate taxation: VAT, corporate tax, personal income tax - declarations and payment deadlines;• Rigor, sense of confidentiality, and strict adherence to operational deadlines;• Autonomy, analytical skills, initiative, and good interpersonal skills with internal and banking teams;• Aptitude for digitalization of financial processes and treasury tools (ERP, electronic signature, Cash Management platform).</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><u><strong>Activity description</strong></u></p><br><br><ul><li>Lead demand planning and operational coordination to optimize vehicle flow and achieve MEA Regional targets through strategic action plans and performance monitoring.</li><li>Prepare the process of Logistic tactical planning</li><li>Monitor mid-term production plan and prepare mid-term (M+4) logistic tactical planning in coordination with service providers for MEA Regional Vehicle operations</li><li>Review and coordination with the purchasing department and other stakeholders</li><li>Follow and improve mid-term logistic plan with stakeholders (CT, operation, purchasing, LP's)</li></ul><p><u><strong>Main deliverables</strong></u></p><br><br><ul><li>Monthly logistics report</li><li>Data centralization</li><li>Main Interactions</li><li>Purchasing</li><li>Logistic providers</li></ul> <br> Required profile : <p>Master's degree in industrial engineering and logistics</p><br><br><p>1 to 3 years of experience</p><br><br><p><u><strong>Skills Needed</strong></u></p><br><br><ul><li>Data collection &amp; processing</li><li>KPI Analysis &amp; reporting</li><li>Excel</li><li>Stakeholders' coordination</li><li>Allocation Planning</li><li>Demand forecasting</li><li>Transport Capacity Planning</li></ul><p><strong><u>Technical Skills</u></strong></p><br><br><ul><li>Interest in automotive industry and logistics</li><li>Data management/analysis</li><li>Excel master (pivot table, macro, shared source...)</li></ul><p><strong><u>Soft Skills</u></strong></p><br><br><ul><li>Speak English (and French is a plus)</li><li>Fluency in English, Bright Test B2 level</li><li>Capacity and eagerness to solve problems with a transversal approach</li><li>Good communication (clear presentation of issues/proposals)</li><li>Agility, endurance, hard work</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description: Context: The Field Support Engineer is a member of the Operations organization in Secure Land Communications. He/she belongs to the Customer Test &amp; Support department. He/she is responsible to follow and manage the resolution of customer incidents and he/she can also prepare and perform the integration of the network, and prepare and perform Acceptances with customers. He/she reports to the Project / Care Manager . Functions: The Field Support Engineer handles the following tasks: Managing customer requests Providing technical support Providing telephone or remote assistance Investigating incidents and problems reported by customers Troubleshooting of complex telecommunication systems Verifying corrections provided by R&amp; D Participating in the technical preparation of roll out or upgrade operations Supporting the resolutions proposed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree in Engineering with experience in Telecommunications Systems and/or Information Technology or equivalent background</li><li>Knowledge of telecom systems and equipment</li><li>Knowledge of Internet networking, protocols, and equipment, such as Cisco, Juniper, Linux, VMware, Active Directory, and Information Security is advantageous</li><li>Readiness to travel on a need basis</li><li>Good problem-solving capability, ability to handle changing and often tense contexts</li><li>Communication skills, interpersonal as well as in writing and reporting</li><li>Good English and French languages skills are mandatory</li><li>Team spirit</li><li>Competencies and experience in following areas are seen as a plus: Modern high availability systems and platforms, clustering, redundancy including geo-redundancy and load distribution RedHat linux including Virtualization and Containerization MS Windows IT solution architecture and IP protocols, networking and backhauling (IPv4, IPv6, VoIP, Mobile IP, VLAN, VPN, OSPF) Security for IT network and applications (Authentication, End-to-end encryption, Firewall, Proxy, IPsec, SSL, vulnerability) System integration and on-site interventions Familiarity with agile methodology and test automation (Robot Framework, Python) Radio and terminal platform competence Applications and databases Open source management Airbus Tetra knowledge Experience in Help Desk work</li><li>Strong internal and external interpersonal skills</li><li>Mobility (travel frequently, world-wide)</li><li>Able to handle changing and often tense contexts</li><li>Availability</li><li>Methodical</li><li>Autonomous</li><li>Close attention to detail</li><li>Languages: English and French required</li><li>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Bank of Africa</strong> is characterized by a strong culture of <strong>innovation</strong>, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced <strong>collaborative culture</strong>, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid <strong>organizational foundation</strong>, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate <strong>competitive dimension</strong> supports a results-driven mindset and a continuous pursuit of excellence. </p><br><br> <br> Job : <p>Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a customer portfolio.</p><br><br><p>You will have to continuously offer and sell the full range of products and services to customers.</p><br><br><p>Your commercial actions will be carefully planned and managed according to global and individual objectives.</p><br><br><p>Risk prevention will be a constant challenge.</p><br><br> <br> <br> Required profile : <p>With a Business or Financial background (Bac+5 level, e.g., Business School or University), you have at least 2 years of prior experience in a similar role.</p><br><br><p>Your strong commercial sense, writing skills, listening ability, and argumentation skills will be your main assets for success in this role.</p><br><br><p>Rigor, organization, and teamwork skills will also be required.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Bank of Africa</strong> is characterized by a strong culture of <strong>innovation</strong>, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced <strong>collaborative culture</strong>, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid <strong>organizational foundation</strong>, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate <strong>competitive dimension</strong> supports a results-driven mindset and a continuous pursuit of excellence. </p><br><br> <br> Job : <p>Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a client portfolio.</p><br><br><p>You will need to propose and sell the full range of products and services to clients at all times.</p><br><br><p>Your commercial actions will be carefully planned and managed according to global and individual objectives.</p><br><br><p>Risk prevention will be a constant challenge.</p><br><br> <br> <br> Required profile : <p>With a commercial or financial background (Master's degree from a Business School or University), you have at least 2 years of prior experience in a similar role.</p><br><br><p>Your strong commercial sense, excellent writing skills, ability to listen and argue will be your main assets for success in this role.</p><br><br><p>Rigor, organization, and teamwork skills will also be necessary.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> <br> Job : <p>As part of the development of our business, we are primarily looking for people passionate about their work. Reporting to the Sales Administration and Billing Manager, your main responsibilities will be:</p><br><br><p>• Checking / entering contracts &amp; orders</p><br><br><p>• Filing and recording documents related to the administrative and financial management of orders (Archiving)</p><br><br><p>• Monitoring provisions/billing</p><br><br><p>• Preparing quotes and invoices; • Checking invoices and sending invoices</p><br><br><p>• Monitoring and regularly updating the client billing database</p><br><br><p>• Following up on payment progress and implementing actions to reduce outstanding billing.</p><br><br><p>• Ensuring the recovery of client debts: Monitoring client payment status and Checking the conformity of invoices to be submitted (purchase order, acceptance report, timesheets… etc)</p><br><br><p>• Developing reporting and analysis tools</p><br><br> <br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.</p><p><font dir="auto" ><font dir="auto" >Main missions</font></font></p><p><font dir="auto" ><font dir="auto" >As part of this internship, you will be integrated into the finance team and actively participate in the department's various activities. You will benefit from practical training covering several key areas, including:</font></font></p><p><font dir="auto" ><font dir="auto" >Management control:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Participation in budget monitoring and variance analysis</font></font></li><li><font dir="auto" ><font dir="auto" >Contribution to the preparation of financial reports</font></font></li><li><font dir="auto" ><font dir="auto" >Dashboard update assistance</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Accounting :</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Support for accounting entries and monitoring of day-to-day operations</font></font></li><li><font dir="auto" ><font dir="auto" >Contribution to ad hoc financial analyses</font></font></li><li><font dir="auto" ><font dir="auto" >Participation in the preparation of strategic and operational documents</font></font></li><li><font dir="auto" ><font dir="auto" >Support across various cross-cutting financial topics</font></font></li><li><font dir="auto" ><font dir="auto" >Participation in monthly closings</font></font></li><li><font dir="auto" ><font dir="auto" >Assistance in tracking supplier and customer invoices</font></font></li></ul><p>Support au Country Finance Manager :</p><ul><li><font dir="auto" ><font dir="auto" >Specific responsibilities</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Grant management:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Contribute to the recovery of a grant by collecting and organizing the required supporting documents (supplier invoices, training certificates, etc.)</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the conformity and completeness of the documents provided</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Physical inventory:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Responsible for conducting the physical inventory of assets at the Rabat and Casablanca sites</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure the reconciliation between physical data and accounting records</font></font></li><li><font dir="auto" ><font dir="auto" >Identify and report any discrepancies</font></font></li></ul><p><font dir="auto" ><font dir="auto" >What you will learn</font></font></p><ul><li><font dir="auto" ><font dir="auto" >A complete operational view of financial functions</font></font></li><li><font dir="auto" ><font dir="auto" >Practical experience in management control and accounting</font></font></li><li><font dir="auto" ><font dir="auto" >Direct exposure to the responsibilities of a Country Finance Manager</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >student in finance, accounting or management (Bac+2 Bac+3)</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour, organisation and attention to detail</font></font></li><li><font dir="auto" ><font dir="auto" >Proficient in office software, especially Excel</font></font></li><li><font dir="auto" ><font dir="auto" >Analytical skills and ability to work in a team</font></font></li><li><font dir="auto" ><font dir="auto" >Good level of communication</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. </p><br><br> <br> Job : Reporting to the Training/Quality Manager, you will ensure the operational excellence of our teams. Your main responsibilities will be:<br>- Training: Deliver initial (onboarding) and ongoing training (products, updates, soft skills) to customer advisors.<br>- Training Design: Design and update training modules, educational materials, and evaluation quizzes.<br>- Support: Provide post-training follow-up ("nesting") and close coaching to ensure KPI achievement.<br>- Analysis: Identify performance gaps and propose corrective action plans (workshops, refreshers).<br>- Reporting: Track training indicators (success rate, satisfaction, attendance) and report to management. <br> Required profile : We are looking above all for a pedagogical, dynamic, and rigorous personality.<br>Language: Perfect command of spoken and written French and English.<br>Experience:<br>Proven experience as a Trainer in a call center<br>Technical skills: Proficiency in office tools (PowerPoint, Excel) and group facilitation techniques.<br>Soft skills:<br>* Excellent communication and interpersonal skills.<br>* Patience, active listening, and empathy.<br>* Ability to unite and motivate a group. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><u><strong>Job purpose:</strong></u></p><br><br><p>To support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers' experience ensuring productivity is in line with set measures and company's adopted policies and procedures.</p><br><br><p><u><strong>Key Result Responsibilities:</strong></u></p><br><br><ul><li>Handles customers' enquiries, requests and complaints in a positive effective manner whilst ensuring company's branding and corporate image are reflected in a positive manner and as per approved quality standards.<br>&nbsp;</li><li>Responds to customers' incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.<br>&nbsp;</li><li>Provides accurate information about the company's products and services; processes travel bookings, modifications and cancellations on reservations.<br>&nbsp;</li><li>Handles customers' complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.<br>&nbsp;</li><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.<br>&nbsp;</li><li>Promotes the company's products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.<br>&nbsp;</li><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li><li>Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.<br>&nbsp;</li><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.<br>&nbsp;</li><li>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.<br>&nbsp;</li><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or equivalent.</li><li>Capable of using technology systems and tools such as Microsoft Office.</li><li>Good in English ,Frensh &amp; Arabic Languages .</li><li>No hearing or articulatory problems.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>No previous experience is required for this role; any experience would be treated as an advantage.</li><li>Capability of understanding market trends and channeling them leading to effective customer care solutions</li><li>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</li><li>Capable of understanding customers' problems and direct them in the right channel.</li><li>Ability to work for long hours and under pressure.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p>As part of our continuous development, we are looking for dynamic and motivated experienced insurance supervisors in Fes.</p><br><br><p><strong>Missions:</strong></p><br><br><p>Reporting to the project manager, your missions will be to:<br>• Ensure the achievement of qualitative and quantitative objectives<br>• Provide regular activity reports to the client and top management<br>• Manage and lead a team of telesellers: on-site management, coaching, holding regular individual meetings and team meetings, implementing support plans for low performers...<br>• Analyze individual and collective performance indicators to identify areas for improvement and implement corrective actions<br>• Ensure the availability of necessary resources and production means to maintain workflow<br>• Manage turnover and absenteeism and implement necessary action plans<br>• Ensure the administrative supervision of your team (holidays, absences, lateness, etc.)<br>• Alert on problems that may impact production<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>• You have previous experience as a supervisor or team leader, preferably in insurance activities.<br>• You have perfect command of French and English, both written and spoken.<br>• You have analytical skills to understand and manage objective achievement.<br>• You have in-depth knowledge of sales techniques and best practices in teleselling.<br>• You are organized and rigorous.<br>• You are recognized for your interpersonal skills.<br>• You are proactive and suggest solutions.<br>• Leadership and strong management skills are essential qualities to successfully complete your mission.<br>• You are comfortable with office tools (Word, Excel, PowerPoint, and internet) and telephony.</p><br><br><br><p><strong>Benefits:</strong></p><br><br><br><p>We offer you:</p><br><br><p>An attractive salary package<br>A range of benefits: health insurance, on-site restaurant, discounts with affiliated stores with Concentrix…<br>Pleasant working conditions and career advancement opportunities&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.</p><p><span><span><b>Missions principales</b></span></span></p><br><p><span>Dans le cadre de ce stage, vous serez intégré(e) à l’équipe finance et participerez activement aux différentes activités du département. Vous bénéficierez d’une formation pratique couvrant plusieurs domaines clés, notamment :</span></p><br><ul><li><span><b>Contrôle de gestion :</b></span><ul><li><span>Participation au suivi budgétaire et à l’analyse des écarts</span></li><li><span>Contribution à la préparation des reportings financiers</span></li><li><span>Aide à la mise à jour des tableaux de bord</span></li></ul></li><li><span><b>Comptabilité :</b></span></li><li><span>Appui à la saisie comptable et au suivi des opérations courantes</span></li><li><span>Contribution aux analyses financières ponctuelles</span></li><li><span>Participation à la préparation de documents stratégiques et opérationnels</span></li><li><span>Appui sur divers sujets financiers transverses</span></li><li><span>Participation aux clôtures mensuelles</span></li><li><span>Assistance dans le suivi des factures fournisseurs et clients</span></li><li><span><b>Support au Country Finance Manager :</b></span></li></ul><p><span><span><b>Responsabilités spécifiques</b></span></span></p><br><ul><li><span><b>Gestion de subvention :</b></span></li><li><span>Contribuer à la récupération d’une subvention en collectant et organisant les pièces justificatives requises (factures fournisseurs, justificatifs de formation, etc.)</span></li><li><span>Veiller à la conformité et à l’exhaustivité des documents fournis</span></li><li><span><b>Inventaire physique :</b></span></li><li><span>Être en charge de la réalisation de l’inventaire physique des actifs sur les sites de Rabat et de Casablanca</span></li><li><span>Assurer le rapprochement entre les données physiques et les enregistrements comptables</span></li><li><span>Identifier et remonter les écarts éventuels</span></li></ul><p><span><span><b>Profil recherché</b></span></span></p><br><ul><li><span><b>Étudiant(e) en finance, comptabilité ou gestion (Bac+2 à Bac+3)</b></span></li><li><span><b>Rigueur, organisation et sens du détail</b></span></li><li><span><b>Bonne maîtrise des outils bureautiques, notamment Excel</b></span></li><li><span><b>Esprit d’analyse et capacité à travailler en équipe</b></span></li><li><span><b>Bon niveau de communication</b></span></li></ul><p><span><span><b>Ce que vous allez apprendre</b></span></span></p><br><ul><li><span><b>Une vision opérationnelle complète des fonctions financières</b></span></li><li><span><b>Une expérience concrète en contrôle de gestion et en comptabilité</b></span></li><li><span><b>Une exposition directe aux responsabilités d’un Country Finance Manager</b></span></li></ul>At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now! </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <ul><li>Manage locally a team of High-tech resources working in teams and pods to deliver high value programs</li><li>Coordinate with hiring managers, supervise, organize your scope to ensure performance and consistency targets are met</li><li>Contribute in the selection and identification of your team members</li><li>Provide guidance and day to day insight to different team members</li><li>Conduct performance monthly and bi-annual reviews</li><li>Create and nurture a culture of performance and over achievement within your team</li><li>Onboard, develop skills, upskill, train and ensure that your teams skills are always in concordance with the HM requirements</li><li>Manage discipline, absenteism, work ways and ensure that Cnexias business rules and policies and respected and applied by all tech team</li><li>Hold regular touch point with your team, the service delivery manager and the Hiring manager to guarantee a day-to-day monitoring of the delivery and team progress in correspondence to the different projects your team is involved in </li></ul> <br> Required profile : <strong>Job Offer Description</strong><br><ul><li>Manage locally a team of High-tech resources working in teams and pods to deliver high value programs</li><li>Coordinate with hiring managers, supervise, organize your scope to ensure performance and consistency targets are met</li><li>Contribute in the selection and identification of your team members</li><li>Provide guidance and day to day insight to different team members</li><li>Conduct performance monthly and bi-annual reviews</li><li>Create and nurture a culture of performance and over achievement within your team</li><li>Onboard, develop skills, upskill, train and ensure that your teams skills are always in concordance with the HM requirements</li><li>Manage discipline, absenteism, work ways and ensure that Cnexias business rules and policies and respected and applied by all tech team</li><li>Hold regular touch point with your team, the service delivery manager and the Hiring manager to guarantee a day-to-day monitoring of the delivery and team progress in correspondence to the different projects your team is involved in </li></ul><br><strong>Required Skills and Experience</strong><br><ul><li>3 years working experience Team management in a highly demanding Tech environment.</li><li>Bachelor Education Level in an advanced it field (preferably development, project management, Dataetc.)</li><li>A previous experience as an Team lead in a multi-national bilingual (Eng+Fr) environment</li><li>Experience with agile Management approach</li><li>Experience with project management</li><li>Experience with service delivery management</li><li>Service oriented, and autonomous</li><li>Proactive, innovative, and critical thinker</li><li>Good communication skills in English and French</li></ul><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To ensure Internal and External customer Satisfaction through quality and process robustness and providing close customer support</p><p>To contribute and maintain an efficient Quality System to ensure conformity with quality standards to satisfy ST and customer requirements.</p><p>To ensure continuity of customer service by:</p><ul><li>Conducting weekly follow-ups on pending technical dispositions and providing the necessary support to operations to meet commitments.</li><li>Supporting the supply chain on an ongoing basis with billing activities, and especially at the end of each quarter, by providing solutions to blocking points.</li><li>Continuous improvement through internal audit: VDA, Process &amp; Anti mixing Audits and GEMBA walks and follow-up.</li><li>To ensure the qualifications of all changes or new process, products &amp; materials in FE/BE T&amp;F line.</li><li>To ensure that the top page, quality objectives, procedures and system are well understood and applied by FE/BE T&amp;F lines Operation with compliance to Company system and standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Technician/ Licence diploma ( Quality / Mechanic / Electronic ..)</li></ul><p></p></section>