مطلوب مهندسين بترول
٤١٤٨ وظائف شاغرة
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><br><br><p><b><span>ESSENTIAL FUNCTION</span><span>S</span></b></p><br><br><br><ul><li><p><span><span>Assigning rooms for all arrivals, with considerations of the estimated time of arrivals, personal guest preferences and stay history. Special focus on Elite guests and other VIP guests </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handling and managing “Queue” Rooms</span></span></p><br><br></li><li><p><span><span>Coordinating with Housekeeping to track readiness of rooms for check-in</span></span></p><br><br></li><li><p><span><span>Running daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy</span></span></p><br><br></li><li><p><span><span>Keeping track of changes on room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping</span></span></p><br><br></li><li><p><span><span>Working closely with Reservations department</span><span> to get the Arrival time </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assigning </span><span>Group arrivals</span><span> and updating the group resume.</span></span></p><br><br></li><li><p><span><span>Clearing departures </span><span>and </span><span>b</span><span>ack to back</span><span> rooms </span></span><br><span><span>Reviewing and preparing for early check-ins, express and late check-out requests from guests and providing guidance to teams based on occupancy and arrival patterns</span></span></p><br><br></li><li><p><span><span>Liaise with Housekeeping to prepare showrooms for sales & marketing needs</span></span></p><br><br></li><li><p><span><span>Communicate with Finance Department for any pending account, Open Folio, PM and follow up with any pending payment.</span></span></p><br><br></li><li><p><span><span>Raising the manual requisition and </span><span>Birchstress</span><span> PO/REQ</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintains inventory of the department stationary at the end of the month for proper stock keeping and usage. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with FDM / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li><li><p><span><span>Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.</span></span></p><br><br></li><li><p><span><span>Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.</span></span></p><br><br></li><li><p><span><span>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift of both own and the Guest Relations Officer.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works harmoniously and professionally with co-workers and supervisors. </span></span></p><br><br></li><li><p><span><span>Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Makes confirmation for guest with regards to their booking</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Can answer guest calls and direct them appropriately in the absence of a Communications Operator. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Must be familiar with Four Seasons Hotels & Resorts standard training manual and service culture. </span></span></p><br><br></li><li><p><span><span>Daily review the next three days arrivals detail report with F</span><span>DM</span><span> / FOAM to make proper arrangement for the rooms. </span></span></p><br><br></li></ul><br><br><p><b><span>NON-ESSENTIAL FUNCTIONS</span></b></p><br><br><ul><li><p><span><span>All information should be in confidential.</span></span></p><br><br></li><li><p><span><span>Set up good relationship with all the department of the hotel, and keep smooth working </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Ensures high standards of personal presentation and grooming.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Exercises responsible </span><span>behavior</span><span> at all times and positively representing the hotel and Four Seasons.</span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Business Center, Executive Club and lobby coverage. </span></span></p><br><br></li></ul><br><br><ul><li><p><span><span>Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. Ensures the driveway are well maintained and properly manned at all times. </span></span></p><br><br></li><li><p><span><span>Carries out any other reasonable duties and responsibilities as assigned.</span></span></p><br><br></li></ul><br><br><p><b><span>KNOWLEDGE AND SKILLS</span><span>.</span></b></p><br><br><p><b><span>Education</span></b></p><br><br><ul><li><p><span><span>College graduate or Certificate in Hotel Management.</span></span></p><br><br></li></ul><br><br><p><b><span>Experience </span></b></p><br><br><ul><li><p><span><span>Minimum one year working experience in similar 5-star hotel OR minimum </span><span>two year</span><span> working experience as Front Desk Guest Relations Officer </span></span></p><br><br></li></ul><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary Key Responsibilities We are seeking a highly organized, proactive, and dynamic Executive Assistant to support the Chief Executive Officer (CEO) in a fast-paced, matrixed F&B organization .<br> This role requires exceptional communication skills, strong business acumen, and the ability to manage complex scheduling, relationships, and confidential information with discretion.<br> Preference will be given to candidates who have experience in a hospitality environment.<br> As the primary point of contact between the CEO and both internal and external parties, you will ensure smooth and efficient operations of the executive office.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Executive Support Manage a complex and frequently changing calendar, including meetings, travel, and events.<br> Prepare and organize materials for meetings such as agendas, presentations, briefing notes.<br> Attend key meetings when required, take minutes, and follow up on action items.<br> Handle confidential documents and communications with the utmost discretion.<br> Communication & Coordination Act as a liaison between the CEO and internal/external stakeholders across departments, regions, and levels of seniority.<br> Draft high-quality correspondence, reports, and internal communications on behalf of the CEO.<br> Ensure timely flow of information between the CEO’s office and cross-functional teams.<br> Project & Stakeholder Management Assist in tracking strategic initiatives and ensure deliverables are met by relevant stakeholders.<br> Coordinate with department heads, business units, and partners in a matrix structure.<br> Support the CEO in managing logistics and documentation.<br> Travel & Events Organize complex domestic and international travel itineraries, including accommodations, transport, and agendas.<br> Coordinate leadership offsites, team meetings, and corporate events.<br> Administrative Excellence Oversee expenses, approvals, and budget tracking related to the executive office.<br> Maintain filing systems, contact databases, and document archives.<br> Ad-Hoc Support Provide ad-hoc support to the CEO across operational, strategic, commercial, personal and administrative matters as required.<br> Undertake additional projects, assignments, and other cognate duties as delegated by the CEO to support the successful operation of the business.<br> Demonstrate flexibility and adaptability in responding to evolving business needs and executive priorities.<br> Requirements: Bachelor’s degree in Business Administration or Secretarial Administration.<br> 5+ years of work experience in a Food & Beverage or Hospitality environment as an Executive Assistant or Front of House, Communications and Concierge role.<br> Fluent in English, Arabic is an advantage.<br> Strong understanding of matrix organizations and ability to navigate cross-functional environments.<br> Excellent verbal and written communication skills with a professional and diplomatic demeanor.<br> Proficiency in Google Workspace, and communication/project tools.<br> Ability to handle pressure, meet deadlines, and maintain confidentiality at all times.<br> High level of adaptability, discretion, and emotional intelligence.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >We are looking for a </font></font><strong><font dir="auto" ><font dir="auto" >Data Expert</font></font></strong><font dir="auto" ><font dir="auto" > to join our team and play a strategic role in the management, analysis, and use of our data. As a Data Expert, you will be the technical point of contact for all data management issues within the company, ensuring data quality, security, and compliance while enabling its optimal use by business teams.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Responsibilities</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Data architecture and governance</font></font></strong><font dir="auto" ><font dir="auto" > : Design and implement robust and scalable data architectures, ensuring clear and effective data governance across the organization.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data quality management</font></font></strong><font dir="auto" ><font dir="auto" > : developing and implementing processes and tools to ensure the quality, consistency and reliability of data at each stage of its lifecycle.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data modeling</font></font></strong><font dir="auto" ><font dir="auto" > : Create data models adapted to the needs of the business, ensuring their alignment with strategic objectives.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Advanced data analysis and exploitation</font></font></strong><font dir="auto" ><font dir="auto" > : Analyze large datasets to extract relevant insights that support strategic decision-making. Design and implement dashboards and reports to facilitate business analysis.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Security and compliance</font></font></strong><font dir="auto" ><font dir="auto" > : Ensure compliance of data management practices with current regulations (GDPR, etc.), and implement robust security protocols to protect sensitive data.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Support for business teams</font></font></strong><font dir="auto" ><font dir="auto" > : Working closely with operational, marketing, sales, etc. teams to understand their data needs and provide them with suitable solutions.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Process optimization</font></font></strong><font dir="auto" ><font dir="auto" > : Propose continuous improvements to data management processes, using the latest available technologies to maximize efficiency and reduce costs.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technology watch</font></font></strong><font dir="auto" ><font dir="auto" > : Staying at the forefront of trends in data management, Big Data, AI and analytics to anticipate developments and provide innovative solutions.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Training and awareness</font></font></strong><font dir="auto" ><font dir="auto" > : Train and raise awareness among employees regarding data management, data quality and information security within the company.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><font dir="auto" ><font dir="auto" >Qualifications </font></font></p><div> <p> <strong><font dir="auto" ><font dir="auto" >Required skills</font></font></strong> </p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >Expertise in data management</font></font></strong><font dir="auto" ><font dir="auto" > : In-depth knowledge of best practices in data management, governance, data quality and security.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data management tools</font></font></strong><font dir="auto" ><font dir="auto" > : Proficiency in data management tools (ETL, Data Warehousing, Data Lakes), as well as Business Intelligence solutions (Power BI, Tableau, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data modeling skills</font></font></strong><font dir="auto" ><font dir="auto" > : Knowledge of data modeling methodologies (e.g. relational, dimensional modeling).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data analysis skills</font></font></strong><font dir="auto" ><font dir="auto" > : Experience with analytical tools and statistical techniques for data analysis (Python, R, SQL, etc.).</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Knowledge of databases</font></font></strong><font dir="auto" ><font dir="auto" > : Proficiency in relational (SQL Server, Oracle, MySQL) and non-relational (NoSQL) database management systems.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Knowledge of Big Data technologies</font></font></strong><font dir="auto" ><font dir="auto" > : Experience with Big Data platforms (Hadoop, Spark, etc.) and large-scale data processing tools.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data compliance and security</font></font></strong><font dir="auto" ><font dir="auto" > : Knowledge of data security standards and legal compliance, in particular the GDPR.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Technical English</font></font></strong><font dir="auto" ><font dir="auto" > : Good command of spoken and written English to interact with international teams and consult documentation.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Desired profile</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Bac +5 degree in computer science, data science, engineering or equivalent.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Minimum 5-7 years experience</font></font></strong><font dir="auto" ><font dir="auto" > in data management, with specific experience in data governance, quality and analysis.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Data Management certification</font></font></strong><font dir="auto" ><font dir="auto" > (DAMA, CDMP, etc.) or equivalent, a plus.</font></font></li> <li><font dir="auto" ><font dir="auto" >Solid experience in managing complex data projects in a dynamic environment.</font></font></li> <li><font dir="auto" ><font dir="auto" >Strong ability to transform technical challenges into solutions tailored to business needs.</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent communication and presentation skills, with the ability to simplify technical concepts for non-technical stakeholders.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Analytical and problem-solving skills</font></font></strong><font dir="auto" ><font dir="auto" > , with the ability to identify opportunities for continuous improvement.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Strengths</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Experience in integrating data from various sources (internal applications, APIs, external data).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of AI and machine learning tools applied to data.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Experience with Data Governance tools</font></font></strong><font dir="auto" ><font dir="auto" > (Collibra, Alation, Informatica, etc.).</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience in team management or technical mentoring.</font></font></li></ul></div><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.
</p><br><br>
<br> Job : <p>You will be responsible for ensuring the optimization and safety of examinations and treatments involving ionizing radiation (PET/CT, SPECT/CT, targeted radionuclide therapy, theranostics, etc.).</p><br><br><p>Key responsibilities include:</p><br><br><p><strong>1. Quality Control and Equipment Management:</strong></p><br><br><p>Quality assurance:</p><br><br><ul><li>Quality control of equipment upon reception and regularly during clinical use.</li><li>Define and perform quality control protocols (daily, weekly, annual) for various equipment.</li></ul><p>Maintenance and calibration:</p><br><br><ul><li>Supervise the maintenance of hot lab equipment (shielded hoods, activity meters, etc.), Gamma cameras (PET/CT, SPECT/CT), counting probes, and radiation protection instruments.</li></ul><p><br>Fleet management:</p><br><br><ul><li>Participate in the selection of new equipment in collaboration with users during the development of specifications, testing of devices, etc.</li><li>Participate in the material vigilance process.</li></ul><p><br><strong>2. Dosimetry and Dose Optimization:</strong></p><br><br><ul><li>Patient dosimetry: Evaluate and calculate doses delivered to the patient during diagnostic examinations and treatments (e.g., targeted radionuclide therapy, theranostics, etc.).</li><li>Dosimetric calculation before therapy and evaluation of doses to organs and target areas.</li><li>Dosimetric evaluation in case of incidents.</li><li>Reference levels: Participate in the annual dosimetric evaluation and transmit dose records to the occupational physician.</li><li>Protocols: Optimize acquisition and reconstruction parameters to ensure maximum image quality with the lowest possible dose (ALARA principle).</li></ul><p><br><strong>3. Radiation Protection</strong></p><br><br><p>Protection of workers, patients, and the public:</p><br><br><ul><li>Ensure correct signage of service zones,</li><li>Promote a culture of information and communication in radiation protection.</li><li>Monitor staff exposure (doctors, technicians, nurses, secretaries, caregivers, etc.).</li><li>Participate in patient radiation protection and dose control.</li><li>Participate in informing patients and their companions about radiation protection.</li><li>Participate in the development of diagnostic reference levels and the estimation of doses received by the population.</li><li>Waste management: Validate procedures for the evacuation and decay of radioactive waste.</li></ul><p><strong>4. Research, Innovation, and Teaching</strong></p><br><br><p>The medical physicist may be assigned activities that complement regulatory obligations and can also be integrated into the service's medical research team:</p><br><br><ul><li>Contribute to the implementation of new techniques (new radiotracers, gamma, beta, or alpha-emitting isotopes).</li><li>Training/Teaching: Participate in theoretical and practical training sessions for the service's medical and paramedical staff, particularly in radiation protection, dosimetry, and medical physics.</li><li>Participate in university teaching activities: Conduct biophysics practical sessions.</li><li>Participate in continuous training and supervision within the service for residents, interns, technicians, students, and trainees, particularly in dosimetry, radiation protection, and quality control.</li><li>Participate in the supervision of final theses for technicians and students from the institution's university programs in dosimetry, radiation protection, and medical physics.</li><li>Participate in the establishment of DU (University Diploma) or Master's programs, in collaboration with the head of the department.</li><li>Clinical research: Collaborate on service research projects related to quantification in diagnostics, therapy, radiation protection, quality control, and dosimetry. </li></ul> <br> Required profile : <p>Education:</p><br><br><ul><li>Master's degree or engineering degree in physics.</li><li>Specialized training in:</li></ul><br><p> Radiotherapy</p><br><br><p> Nuclear medicine</p><br><br><p> Diagnostic radiology</p><br><br><p> Radiation protection</p><br><br><p>Experience:</p><br><br><p>Proven experience (5 years minimum) in similar roles. </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br>
Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br>
This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br>
<strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry.
</p><br><br>
<br> Job : <p><u><strong>Job purpose:</strong></u></p><br><br><p>To act as the main contact for customers/Agents/GSAs regarding questions about products and services, complaints, flight alerts, and disruptions across the entire network.</p><br><br><p>Helps monitor systems, finds and solves problems, and supports action plans to increase sales and improve customer experience, making sure productivity meets set goals and follows company policies and procedures.</p><br><br><br><p><u><strong>Key Result Responsibilities:</strong></u></p><br><br><ul><li>Acts as the first contact for customers/travel agents/GSAs for questions, information, different types of requests, complaints, etc., ensuring all communication and information shared follow Company standards.</li><li>Supports the Contact Center teams by answering questions from different channels like: calls, website, email, social media, online chat, and messaging apps.</li><li>Understands customers'/travel agents' needs and guides them correctly, ensuring their issues are resolved quickly and satisfactorily. Follows up with customers/travel agents and internal departments as needed.</li><li>Provides correct information about products and services, including policies, tickets, reservations, extra services, and onboard products and services.</li><li>Helps handle special class bookings for FAM trips, barter tickets, incentives, and complimentary tickets according to agreed policies and procedures. Works with all involved parties to get necessary approvals.</li><li>Supports travel agents with system-related matters, including activating/deactivating accounts, creating users, resetting passwords, etc. Works with relevant parties and reports any issues when needed.</li><li>Helps handle cases of delayed, cancelled, or disrupted flights in a timely and professional manner regarding connection inquiries, availability of alternative flights, and hotel accommodation for long layovers. Coordinates with Operations/Dispatch for necessary changes and approvals.</li><li>Helps send flight disruption alerts and notifications to customers and all involved parties using SMS and email alerts. Fixes misconnections in case of cancellations, delays, and early departures by coordinating with Operations/Transfer Desk.</li><li>Builds/maintains effective and good relationships with other departments and stakeholders to ensure their support when needed.</li><li>Stays updated with market trends in sales and customer service. Conducts customer surveys as needed and suggests improvements to boost performance and enhance customer experience.</li><li>Performs any additional responsibilities as advised by the Supervisor/Line Manager. </li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or equivalent; Bachelor's degree in a related field is preferred.</li><li>Can use technology systems and tools; skilled in Microsoft Office.</li><li>Fluent in English, French & Arabic Languages.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>2+ years of related work experience in a similar customer service or support role in any service industry, preferably in aviation.</li><li>Has effective communication skills.</li><li>Is cost-aware, has effective persuasion and problem-solving skills.</li><li>Uses technical expertise and interpersonal skills to carry out new initiatives and achieve goals.</li><li>Can understand customer needs and guide them to the right channel.</li><li>Can identify problems and react quickly to different situations like angry customers, complaints, and special requests.</li><li>Able to work long hours and under pressure.</li><li>Shows the ability to contribute and successfully achieve business strategy and set KPIs.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>KEY DIMENSIONS: SCOPE & SCALE </b></p><br><p>The Customer Engagement Lead role is designed to focus exclusively on customer engagement at the country level. This role assumes paramount importance in directly engaging with customers, understanding their needs and preferences, and driving strategies that enhance customer satisfaction and loyalty.</p><br><ul><li><b>Customer Strategic Focus:</b> Lead the development of a customer-centric strategic focus that aligns with overall business objectives, identifying key opportunities to enhance engagement and satisfaction.<ul><li><b>Customer Persona Development:</b> Craft detailed customer personas based on robust data and insights, enabling the team to deeply understand the motivations, challenges, and behaviors of different customer segments.</li><li><b>Customer Journey Mapping:</b> Map out comprehensive customer journeys for each persona, identifying key touchpoints and opportunities to engage and add value</li><li><b>Customer Engagement Plan: </b>Design and implement a strategic customer engagement plan that leverages identified personas and journey insights with detail specific activities, channels, and messages tailored to engage each segment effectively, driving meaningful interactions and building strong relationships</li></ul></li><li><b>Go-to-Market </b><ul><li><b>Channel Assessment & Choices:</b> Conduct thorough assessments of available go-to-market channels, evaluating their effectiveness in reaching target customer segments. Make strategic choices about which channels to prioritize based on alignmenet with customer preferences and behaviors, ensuring efficient and impactful reach</li><li><b>Call Plan by Channel: </b>Develop detailed call plans for each chosen channel, outlining the frequency, messaging and objectives of interactions. This planning ensures that all customer communications are consistent, personalized, and strategically timed to optimize engagement and response rates</li></ul></li><li><b>Glocal Context Elaboration: </b>Articulate a “glocal” strategy that balances global brand strategies with local market nuances. This involves adapting global engagement initiatives to fit local customer preferences and regulatory environments, ensuring strategies are both globally aligned and locally resonant.</li></ul><p><b>ROLE RESPONSIBILITIES</b></p><br><p>Lead and execute innovative customer engagement strategies within the assigned geography/country, prioritizing direct interactions with customers. The role aims to embody and advocate for a “Customer First” philosophy, ensuring that all engagement initiatives are deeply aligned with customer needs, thereby driving satisfaction and loyalty.</p><br><ul><li><b>Customer Engagement Strategy:</b> Develop and implement a comprehensive customer engagement strategy that prioritizes direct, meaningful interactions, leveraging insights to drive engagement and satisfaction<ul><li><b>Design customer journeys:</b> Ensure the personalization of customer interactions & content across channels</li><li><b>Analyze touchpoints across the customer journey:</b> Leverage data to understand individual preferences and tailor the customer experience, ensuring a more personalized and relevant engagement</li><li><b>Content Strategy Plan:</b> Develop the adapted content, on a glocal manner, in respect of the regulatory frame & in coordination with the dedicated partner functions (medical, regulatory...)</li><li><b>Collaboration with Brand Leads:</b> Work closely with Brand Leads to ensure that engagement strategies complement and amplify brand strategies, align with the overall objectives</li></ul></li><li><b>Omni-Channel Engagement:</b> Utilize an omni-channel approach to engage customers across multiple platforms, ensuring consistency and personalization in all communications to meet customers where they are.<ul><li>Map out the entire customer journey, identifying touchpoints across various channels.</li><li>Analyze how customers interact with the brand at each touchpoint and work to optimize these interactions for a seamless and positive experience.</li></ul></li><li><b>Customer</b> <b>Insight and Analysis:</b><ul><li>Collect customer feedback and insights to identify areas for improvement</li><li>Enhance customer satisfaction, loyalty, and overall experience by addressing pain points and meeting customer expectations</li></ul></li><li><b>Cross-Functional Leadership: </b>Lead the customer engagement with a strong “Customer First” ethos, empowering team members to innovate and excel in their engagement initiatives<ul><li>Work in close cooperation with the salesforce optimizing processes and systems to ensure a seamless and positive customer journey</li><li>Ensure that employees understand and deliver a positive customer experience is a key aspect of CX roles. This involves training employees to meet customer expectations and handle various customer interactions effectively</li><li><b>Work in Agile when possible </b>with the transversal team when possible, with an innovation mindset</li></ul></li></ul><p><b>MAIN REQUIREMENTS </b></p><br><ul><li><b>Education Background:</b> Minimum Bachelor’s degree in Marketing, Business Administration, or any related field</li><li><b>Pharmaceutical Industry Understanding:</b> Deep understanding of the pharmaceutical industry’s regulatory environment, market dynamics and customer engagement</li><li><b>Customer knowledge:</b> Understanding HCPs preferred experiences. Deep knowledge of key clients & the end-to-end customer journey. CX professionals need to identify and map out the various touchpoints and interactions customers have with the company, from initial awareness to post-purchase support.</li><li><b>Strong expertise in Omnichannel and Channel mix </b> </li><li><b>Knowledge and experience of innovative methodologies such as scrum, lean start up</b>, nudge and design thinking. Out of the box thinker, always searching for new opportunities</li><li><b>Technical proficiency:</b> Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies</li><li><b>Language Proficiency:</b> Fluent in the primary language(s) of the country or countries of operation, with strong communication skills</li><li><b>Role model</b> of PTW behaviours</li></ul><p><b>CRITICAL EXPERIENCES REQUIRED TO BE SUCCESSFUL IN THE ROLE (detailed) </b></p><br><ul><li><b>Customer Engagement Strategy Execution: </b>Proven track record of developing and implementing successful customer engagement strategies that have significantly improved customer satisfaction and loyalty</li><li><b>Experience in Customer Engagement:</b> Proven experience in Leading customer engagement or relationship management initiatives, preferably within the healthcare or pharmaceutical sector. This includes a track record of delivering exceptional customer experiences and a deep understanding of customer engagement channels and tools.</li><li><b>Digital Transformation Initiatives:</b> Hands-on experience in leading digital transformation projects, specifically those enhancing customer engagement through AI and data analytics</li><li><b>Agile Project Leadership:</b> Demonstrated ability to manage projects using Agile methodologies, effectively leading cross-functional teams and adapting strategies in a dynamice, fast-paced environment</li><li><b>Regulatory compliance:</b> Experience ensuring all customer engagement activities comply with local regulations and ethical standards, particularly in the pharmaceutical or healthcare industry</li></ul><p><b>PROFESSIONAL SKILLS THAT MAKE THE DIFFERENCE</b></p><br><ul><li><b>Strategic and Analytical Thinking:</b> Ability to leverage insights and data to develop and execute effective customer engagement strategies</li><li><b>Leadership in a Customer Centric Environment: </b>Demonstrated ability to lead by example, fostering a “Customer First” culture within the team and across the organization</li><li><b>Customer-Centric Mindset:</b> A deep commitment to understanding and prioritizing the customer’s needs and preferences. Demonstrated experience in implementing strategies that enhance customer satisfaction and loyalty is essential.</li><li><b>Adapability and Creativity:</b> Flexibility to adapt strategies in real-time based on customer feedback and market changes, and creativity in finding new ways to engage and delight customers</li><li><b>Collaborative skills:</b> Strong collaborative skills to work effectively with Brand Leads and cross-functional teams, ensuring alignmenet between customer engagement and brand strategies.</li><li>Ability and mindset to adapt to new ways of working such as <b>Agile. </b>Leveraging Agile methodologies for cross-team project and initiatives.</li><li><b>Technical Proficiency:</b> Proficiency in digital engagement tools and platforms, with a strong understanding of how AI can be applied to enhance customer interactions and personalize communication</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Position:</b>Master Data Management Technical Analyst<br><br><b>Job Description:</b><p><b>Arrow Enterprise Computing Solutions</b> (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently, and transform in a dynamic market (more information through this link : https://www.arrow.com/globalecs/).</p><br><br><br><p><b>About Us</b></p><br><br><p>Arrow Enterprise Computing Solutions (ECS), part of Arrow Electronics, is a leading global provider of IT solutions that help businesses grow faster, operate efficiently, and transform in today’s dynamic market. We partner with industry leaders like Microsoft and AWS to deliver innovative cloud solutions, supporting customers across EMEA and North America. Our mission is to empower organizations with the tools, programs, and expertise they need to succeed in the cloud-first world.</p><br><br><br><p><b>Summary</b></p><br><br><p>Arrow is seeking a<b>Technical MDM Analyst</b> to support the implementation and maintenance of its MDM platform, ensuring data accuracy, structure, and system efficiency.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li><p>Maintain and manage data within<b>Informatica MDM</b></p><br><br></li><li><p>Perform data quality checks and resolve inconsistencies</p><br><br></li><li><p>Investigate missing or incorrect data fields and implement fixes</p><br><br></li><li><p>Configure and support data rules (e.g., mandatory tax/VAT fields)</p><br><br></li><li><p>Collaborate with IT and business teams on data issues and enhancements</p><br><br></li><li><p>Support reporting, monitoring, and dashboarding of data quality</p><br><br></li></ul><br><p><b>Profile</b></p><br><br><ul><li><p>1–3 years in<b>MDM, data management, or data analysis</b></p><br><br></li><li><p>Hands-on experience with<b>Informatica MDM (mandatory)</b></p><br><br></li><li><p>Strong analytical and problem-solving skills</p><br><br></li><li><p>Ability to work in a hybrid role (data + coordination)</p><br><br></li><li><p>Comfortable in a global, cross-functional environment</p><br><br></li></ul><br><p><b>What’s In It for You</b></p><br><br><ul><li><p>A <b>full-time permanent role</b> within a globally recognized IT leader.</p><br><br></li><li><p>A <b>dynamic international environment</b>, collaborating with teams all around the world.</p><br><br></li><li><p>Opportunities for <b>career growth and professional development</b> in cloud and project management.</p><br><br></li><li><p>A culture that values <b>innovation, collaboration, and continuous improvement</b>.</p><br><br></li><li><p>Full Permanent contract,</p><br><br></li><li><p>Social advantages: CNSS, CIMR, Health insurance.</p><br><br></li></ul><p>#LI-JC1</p><br><br><br><br><b>Location:</b>PL-Gdansk, Poland (Aleja Grunwaldzka)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Job Purpose</b> <br><ul><li>To act as the focal point for customers/Agents/GSAs in terms of product and services inquiries, complaints, flight alerts and disruptions across the entire network. </li><li>Assists in monitoring systems, identifies and resolves problems and supports in executing action plans to increase sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.</li></ul><br><b>Key Result Responsibilities</b> <br><ol><li>Acts as the first contact for customers/travel agents/GSAs with respect to inquiries, information, different types of requests, complaints, etc. and ensures all communication and exchanged information are in line with Company’s standards. </li><li>Supports the Contact Center teams by responding to inquiries raised from different channels such as: calls, website, email, social media, online chat and messaging applications.</li><li>Assesses customers’/travel agents’ needs and channels them in the right direction ensuring timely and satisfactory closures of their cases. Follows up with customers/travel agents and internal departments as necessary.</li><li>Provides accurate information about products and services including policies, tickets, reservation, ancillaries, onboard products and services.</li><li>Assists in handling special class bookings related to FAM trips, barter tickets, incentives, complimentary tickets as per the agreed policies and procedures and coordinates with all stakeholders to take the necessary approvals and validations.</li><li>Supports travel agents on system related matters including activation/deactivation of accounts, creation of users, password resets, etc. Coordinates with the relevant stakeholders and escalates any issues as and when necessary.</li><li>Assists in handling delayed, cancelled and disrupted flights cases, in a timely and professional manner in terms of connection inquiries, availability of alternate flights, and hotel accommodation for long transits. Coordinates with Operations/Dispatch on necessary changes and approvals.</li><li>Assists in sending flight disruption alerts and notifications to customers and all stakeholders using SMS and email alerts; rectifies misconnections in case of cancellations, delays and early departures by coordinating with Operations/Transfer Desk.</li><li>Develops/maintains effective and good relationships with other departments and stakeholders to ensure their support when needed. </li><li>Keeps abreast with market trends in sales and customer services; conducts customer surveys as needed and recommends implementations to improve performance and enhance customers’ experience.</li><li>Performs any additional responsibilities as advised by the Supervisor/Line Manager.</li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li>High School/Diploma or equivalent; Bachelor degree in a related stream is preferred.</li><li>Capable of using technology systems and tools; proficient in Microsoft Office.</li><li>Fluent in English, Frensh & Arabic </li></ul><br><b>Work Experience</b> <br><ul><li>2+ years of related working experience in a similar role in customer service or support in any service industry, preferably in aviation.</li><li>Possesses effective communication skills.</li><li>Cost-oriented, possesses effective persuasive and problem-solving skills.</li><li>Employs technical expertise and interpersonal relations to execute new initiatives and achieve objectives.</li><li>Capable of understanding customers’ needs and directing them in the right channel.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Ability to work for long hours and under pressure.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
</p><br><br>
<br> Job : <p>We are looking for on behalf of our client (a telecom operator) a <strong>B2B Field Salesperson based in Fes.</strong></p><br><br><p><br><u>Main missions:</u></p><br><br><ul><li>Prospecting for new clients</li><li>Commercialize various products and services in the B2B segment</li><li>Provide weekly activity reporting</li></ul> <br> <br> Required profile : <ul><li>Bac+2 (Associate's degree or equivalent).</li><li>Good communication skills.</li><li>First experience in sales.</li><li>Remuneration: fixed salary + uncapped variable based on achieved objectives.</li><li>Position based in Fes.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
</p><br><br>
<br> Job : <p>We are looking for on behalf of our client (a telecom operator) a <strong>B2B Field Salesperson based in Fes.</strong></p><br><br><p><br><u>Main missions:</u></p><br><br><ul><li>Prospecting for new clients</li><li>Commercialize various products and services in the B2B segment</li><li>Provide weekly activity reporting</li></ul> <br> <br> Required profile : <ul><li>Bac+2 (Associate's degree or equivalent).</li><li>Good communication skills.</li><li>First experience in sales.</li><li>Remuneration: fixed salary + uncapped variable based on achieved objectives.</li><li>Position based in Fes.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>As a Legal Counsel, you will be responsible for the following main tasks:<br>• Analyzing contractual documents and associated risks;<br>• Drafting legal opinions and advice;<br>• Assisting in the negotiation of all types of markets and contracts;<br>• Participating in the setup of insurance policies and claims management;<br>• Managing and monitoring all documentation relating to corporate law and its application within the company (drafting of articles of association, minutes of meetings, etc.)<br>• Managing pre-litigation and social and commercial litigation in coordination with lawyers and operational departments;<br>• Drafting legal documents and notes;<br>• Providing legal advice and audit services;<br>• Handling all other legal issues related to the company's business.</p><br><br> <br> <br> Required profile : <ul><li>With a Bachelor's degree (Bac+3) or higher in business law, you have at least 3 years of experience as a legal counsel.</li><li>You have a good command of office software.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Reporting to the General Management, your main mission is to manage, lead, and coordinate civil engineering subcontractors while respecting costs, deadlines, and quality processes in line with expected requirements.<br><strong><u>Your missions are as follows:</u></strong></p><br><br><ul><li>Develop the specifications for the works;</li><li>Develop contracts with the works companies;</li><li>Ensure interface management with engaged works companies;</li><li>Develop operational and organizational procedures for carrying out the works;</li><li>Monitor the realization and execution of the works;</li><li>Coordinate and develop the annual works program;</li><li>Manage budgets.</li></ul> <br> Required profile : <p>With an <strong>engineering degree in civil engineering - a graduate of a major school like EHTP, EMI</strong>, you have <strong>successful experience in an engineering firm or a construction company.</strong><br><strong><u>You also have the following skills:</u></strong></p><br><br><ul><li>Knowledge of budget assessment for works;</li><li>Mastery of budget, deadline, and quality management for works;</li><li>Good interpersonal skills;</li><li>Proficiency in computer tools.</li></ul> <br><br> </div>
<p><span style="font-size: 11px;"><b>Your mission</b></span></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and maintain solutions on Salesforce Sales Cloud and Service Cloud.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Carry out the development and configuration of the platform (Apex, Lightning, Flows, etc.).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze business needs and propose suitable solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the testing, acceptance and deployment phases of the changes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide corrective and evolutionary maintenance for Salesforce applications.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating with operational and support teams to guarantee quality of service.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write the technical and functional documentation for the developments carried out.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of Salesforce processes and solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with good development, security and performance practices.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting users in the adoption and evolution of the solutions implemented.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your profile</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma m (e) of a Bac+5 in Computer Science or equivalent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 3 years of experience in Salesforce development.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of Sales Cloud and Service Cloud.</font></font></li><li>Exp rience en d veloppement Apex, Lightning Web Components (LWC), Visualforce et Flow.</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Salesforce integrations via REST/SOAP API.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in the design, development, testing and deployment phases.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of business needs and ability to propose suitable solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Salesforce development, security and performance best practices.</font></font></li><li>Exp rience en m thodologie Agile/Scrum.</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent analytical, communication and teamwork skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of French; a good level of English is an asset.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Salesforce certifications are a plus.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Some reasons to join us</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality of work life: Possibility of teleworking in Morocco as well as internationally and autonomy in the organization of your daily life, hybrid missions according to your preferences.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous learning: access to training and certifications dedicated to your technology, personalized support and structured integration pathway.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diverse projects and high impact: work with major accounts in diversified sectors with stimulating business and technological challenges.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cosyst me d'expertise: benefit from personalized technical support and active integration into our third-party SM communities.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Our commitments and priorities</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Capgemini Group fosters an inclusive culture within a multicultural and disability-friendly environment. By joining us, you become part of a team that values diversity, develops the potential of its talent, engages in solidarity initiatives with its partners, and is committed to reducing its environmental impact across all its sites and with its clients.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Capgemini is a responsible, multicultural, global leader with nearly PHONE_NUMBER people in more than 50 countries. With 55 years of experience, we are a strategic partner to businesses, helping them transform their operations by harnessing the power of technology and innovation in rapidly evolving areas such as cloud, data, artificial intelligence, connectivity, software, digital engineering, and platforms.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Computer Science or equivalent. Minimum 3 years of experience in Salesforce development. Strong command of Sales Cloud and Service Cloud. Experience developing Apex, Lightning Web Components (LWC), Visualforce, and Flow. Knowledge of Salesforce integrations via REST/SOAP APIs. Experience in the design, development, testing, and deployment phases. Good understanding of business needs and ability to propose appropriate solutions. Knowledge of Salesforce development, security, and performance best practices. Experience with Agile/Scrum methodologies. Excellent analytical, communication, and teamwork skills. Fluency in French; a good level of English is an asset. Salesforce certifications are a plus.</font></font></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Your tasks<br>Reporting to the Administrative and Financial Director, your main responsibilities will be:<br>Manage daily treasury operations and optimize financial flows<br>Develop and monitor treasury forecasts (short, medium, and long term)<br>Oversee bank accounts and manage relationships with banks<br>Negotiate bank terms and optimize short-term financing<br>Monitor and manage financial risks (foreign exchange, interest rate, liquidity)<br>Supervise settlement, collection, and bank reconciliation operations<br>Prepare treasury reports and dashboards for management<br>Ensure compliance with internal procedures and regulatory requirements<br>Participate in optimizing financial management processes<br> </p><br><br> <br> Required profile : <p>Profile sought<br>Master's degree (Bac+5) in Finance, Accounting, Management, or equivalent<br>Minimum 5 to 8 years of experience in a similar role (ideally in treasury management)<br>Excellent command of treasury management and financial analysis techniques<br>Good command of ERP tools, and the Office Suite, especially Excel<br>Rigor, organizational skills, and analytical thinking<br>Good communication and negotiation skills<br> </p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The intern will be involved in the following tasks:</p><p><strong>Document Management</strong></p><ul><li>Scan and classify documents in our internal systems</li><li>Manage intermediary documentation (agreements, mandates)</li></ul><p><strong>Daily Support</strong></p><ul><li>Respond to simple internal requests (sending documents, tracking signatures)</li><li>Assist in coordinating between different departments (Sales, Finance, etc.)</li></ul><p><strong>Reporting and Monitoring</strong></p><ul><li>Prepare tracking tables (Excel) for administrative tasks</li><li>Generate simple reports for management (archive status, contractual document tracking)</li><li>Ensure accuracy of commission-related data (checking, updating)</li></ul><p><strong>Operations Support</strong></p><ul><li>Assist in preparing agreements, addenda, and contracts</li><li>Follow up on cancellations / MED (Mise en Dépôt)</li></ul><p><strong>Database Updates</strong></p><ul><li>Update client information (contacts, addresses)</li><li>Verify data consistency between different files and systems</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><ul><li>Training: Bac+2 to Bac+3 in commerce or management</li><li>Good command of office tools (Excel, Word, Outlook)</li><li>Rigor, organization, and attention to detail</li><li>Good interpersonal skills and team spirit</li><li>Ability to manage multiple tasks simultaneously</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>We are recruiting, on behalf of one of our clients operating in the Mass Distribution sector, an Insurance Agent.</p><br><br><p>Main tasks:</p><br><br><ul><li>Manage car insurance files.</li><li>Manage illness files (health insurance) and follow up on them.</li><li>Handle the company's various insurance policies (multi-risk, civil liability, etc.).</li><li>Ensure the administrative follow-up of insurance contracts and renewals.</li><li>Report and follow up on claims files with insurance companies.</li><li>Be the main point of contact for insurance companies and various partners.</li><li>Advise and support employees on insurance-related questions.</li><li>Ensure compliance with procedures and maintain rigorous follow-up of files.</li></ul> <br> Required profile : <br><ul><li>Bachelor's degree (Bac+3) in Insurance, Management, Business, or equivalent.</li><li>Mandatory experience in insurance management (car, illness, and business insurance).</li><li>Good knowledge of car insurance, health insurance, and business insurance.</li><li>Rigor, organization, and discretion.</li><li>Good interpersonal skills and ability to manage multiple files simultaneously.</li><li>Proficiency in office software.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >As a Test & Automation Engineer, your responsibilities will include the following:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Analyze and evaluate user requirements, specifications, and modules</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the strategy and design of tests</font></font></li> <li><font dir="auto" ><font dir="auto" >R receive the test environments</font></font></li> <li><font dir="auto" ><font dir="auto" >Develop and implement testing tools</font></font></li> <li><font dir="auto" ><font dir="auto" >Create the test data, write the procedures</font></font></li> <li><font dir="auto" ><font dir="auto" >Execute the test cases, either manually or using test execution tools.</font></font></li> <li><font dir="auto" ><font dir="auto" >Record the results of the test execution</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in writing the synthesis report</font></font></li> <li><font dir="auto" ><font dir="auto" >Track the anomalies</font></font></li> </ul> <ul> <li> <strong><font dir="auto" ><font dir="auto" >tools</font></font></strong><font dir="auto" ><font dir="auto" > playwright, S l nium, Cypress, Robot Framework, Karate DSL, Postman.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good knowledge of software development, preferably with new technologies (Java, Javascript, Node.JS, HTML, CSS);</font></font></li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li>Vous tes dipl m Bac+5 cole d ing nieur (EMSI, ENSIAS, INSEA, INPT, EMI ) ou master universitaire ;</li> <li><font dir="auto" ><font dir="auto" >You have at least 2 years of experience.</font></font></li> </ul> <p> </p> <p>Join Us And Let's Play The Digital Game !</p> <p> </p></div><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>As part of strengthening its teams, our client, specialized in the wiring sector, is recruiting a permanent Back Office Agent.</p><br><br><p>Your tasks:</p><br><br><p>• Ensure the management and follow-up of customer orders<br>• Ensure the proper administrative processing of orders<br>• Ensure the follow-up of deliveries and respect for deadlines<br>• Coordinate with sales, logistics, and production teams<br>• Process complaints and issues related to orders<br>• Update tracking spreadsheets and databases<br>• Prepare reports related to Back Office activity<br>• Ensure rigorous follow-up of client files</p><br><br> <br> Required profile : <p>Profile sought:<br>• Bachelor's degree (2-3 years of higher education) in Management, Business, or equivalent<br>• Minimum 2 years of experience in a similar role<br>• Experience in a wiring company is strongly desired<br>• Good command of office tools (Excel, ERP)<br>• Good level of French communication skills</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Foundever Group is recruiting for its site based in Casanearshore customer service advisors in call reception who will be responsible for providing technical assistance to customers experiencing difficulties, in a spirit of loyalty and satisfaction, by providing a complete and reliable response to their requests.</p><p>In this context, you will be responsible for:</p><ul><li>Answering customer calls;</li><li>Listening to and diagnosing their needs to provide them with the appropriate solution;</li><li>Applying defined processes and mastering the use of tools;</li><li>Reporting any information that helps identify a malfunction or improve a procedure;</li><li>Contributing to the smooth running of the service;</li><li>Ensuring that qualitative and quantitative objectives set by management are met.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Profile Sought</p><ul><li>Graduated with a Baccalaureate and above;</li><li>A good level of French (both spoken and written);</li><li>A sense of listening and service;</li><li>Good knowledge of computer tools;</li><li>Diligent, committed, punctual.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We have an opportunity for a Customer Experience Consultant to join for one of the integrated solutions for one of our Strategic Global Accounts to join our in Casablanca, Morocco for one of our South-west European operations.</p><p><br></p><p><br></p><ul ><li >Strong experience in logistics, freight forwarding, or supply chain operations is required. (Customer experience exposure in previous experiences is not mandatory)</li><li >Customer-centric mindset.</li><li >Good knowledge of MS Excel and experience working with multiple systems.</li><li >Fluency in English, French, and Arabic is required. Knowledge of Spanish would be an advantage.</li><li >Problem-solving and critical thinking skills.</li><li >Teamwork and team mindset.</li><li >Excellent interpersonal and communication skills.</li><li >Energetic, well-organized, self-initiated, and good coordination skills are a must.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>