مطلوب مهندسين بترول
٤١٣٥ وظائف شاغرة
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><span><span><span>FONCTIONS ESSENTIELLES :</span></span></span><br><span><span><span>Assurer un rôle de prévention, d’assistance et d’action.</span></span></span><br><span><span><span>1.</span></span></span><span><span><span>Assurer une permanence au poste de sécurité (de jour comme de nuit).</span></span></span><br><span><span><span>2.</span></span></span><span><span><span>Suivre et faire suivre les règles de sécurité conc</span></span></span><span><span><span>ernant les personnes et les biens de</span></span></span><br><span><span><span>l’établissement.</span></span></span><br><span><span><span>3.</span></span></span><span><span><span>Connaître l’ensemble des procédures du service et agir selon les consignes reçues.</span></span></span><br><span><span><span>4.</span></span></span><span><span><span>Veiller au bon fonctionnement du matériel de protection contre l’incendie en</span></span></span><br><span><span><span>effectuant des rondes de vérification.</span></span></span><br><span><span><span>5.</span></span></span><span><span><span>Organiser des rondes pour prévenir et détecter les risques d’incendie, y compris dans</span></span></span><br><span><span><span>les locaux non occupés (de jour comme de nuit).</span></span></span><br><span><span><span>6.</span></span></span><span><span><span>Faire appliquer les consignes en cas d’incendie et diriger les secours en attendant</span></span></span><br><span><span><span>l’arrivée des sapeurs</span></span></span><span><span><span>-</span></span></span><span><span><span>pompiers.</span></span></span><br><span><span><span>7.</span></span></span><span><span><span>Porter as</span></span></span><span><span><span>sistance aux employés et aux clients victimes d’un accident ou tout autre</span></span></span><br><span><span><span>problème médical jusqu’à l’arrivée des secours.</span></span></span><br><span><span><span>8.</span></span></span><span><span><span>Veiller à la vacuité des issues de secours et des accès de l’hôtel de jour comme de</span></span></span><br><span><span><span>nuit.</span></span></span><br><span><span><span>9.</span></span></span><span><span><span>Empêcher, par sa présence, l’entrée d’éléments indésirables susceptibles de troubler</span></span></span><br><span><span><span>l’activité de l’hôtel et limiter les risques de vols ou dégradations par une présence</span></span></span><br><span><span><span>attentive.</span></span></span><br><span><span><span>10.</span></span></span><span><span><span>Offrir aux clients un service agréable, efficace et professionnel conformément aux</span></span></span><br><span><span><span>Standards de Four Seasons.</span></span></span><br><span><span><span>11.</span></span></span><span><span><span>Infor</span></span></span><span><span><span>mer l’encadrement de la Sécurité des plaintes et commentaires client et faire les</span></span></span><br><span><span><span>efforts appropriés pour corriger et faire le suivi de ceux</span></span></span><span><span><span>-</span></span></span><span><span><span>ci.</span></span></span><br><span><span><span>12.</span></span></span><span><span><span>Sur demande de l’encadrement, apporter toute aide au sein du service ou plus</span></span></span><br><span><span><span>globalement de l’hôtel en cas de besoin.</span></span></span><br><br><br><br><br><br> </div>
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<p><strong>Technical Support Senior Technician - English & French Speaker </strong></p><br><p>At Dell Technologies, world-class service doesn’t end when customers purchase our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization, and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution, and document it.</p><br><p>Join us as a <strong>Senior Technical Support Technician</strong> on our <strong>Technical Support</strong> Team in <strong>Casablanca </strong>to do the best work of your career and make a profound social impact.</p><br><p><strong>What you’ll achieve</strong></p><br><p><br>The Technical Support Team is responsible for providing online and distance phone support, through a technical diagnosis of desktops, laptops, peripherals (tablets, printers, projectors, etc.), and customized software assistance that supports Dell products and others according to the situations. As a Technical Support Senior Technician for the Middle East, you will answer questions relating to the installation, the proper functioning, configuration, customization of specific products according to procedures and clearly defined rules (e.g. the type of guarantee, the warranty expiration, the type of customer contract, etc...) and apply a logical technical diagnosis to identify customer issues and investigate the possible causes effectively in order to provide appropriate solutions. </p><br><p><br><strong>You will:</strong></p><br><ul><li>Provide first-level support</li><li>Use troubleshooting techniques and tools to identify technical defects/issues</li><li>Assign incidents in line with documented guidelines and procedures</li><li>Actively support the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout the life of the incident</li><li>Clearly and concisely log and track details of solutions provided to resolve customer issue while maintaining and updating customer database</li></ul><p>Take the first step towards your dream career</p><br><p><br>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for in this role:<br><strong>Essential Requirements</strong></p><br><ul><li>Fluent communication skills in English & French </li><li>Minimum of 1-year related experience in Technical Support</li><li>Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills</li><li>Good organizational and interpersonal skills</li><li>Excellent telephone and customer handling skills</li></ul><p><strong>Who we are</strong></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</p><br><p><br>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br> </div>
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<br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency.
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<br> Job : <ul><li>Participate in recruitment medical examinations and annual medical consultations with the occupational physician. </li><li>Ensure the creation, management, and updating of medical records for all company employees. </li><li>Manage the medical department. </li><li>Participate in prevention and health, hygiene, and safety education initiatives. </li><li>Diagnose work accidents and provide first aid within your responsibility. </li><li>Ensure the availability of all medical supplies (medications) necessary for employee safety. </li><li>Oversee employee safety and health. </li><li>Comply with hygiene and safety rules according to the internal hygiene and safety policy. </li><li>Receive and submit health insurance files to insurance company representatives. </li><li>Prepare a weekly report specifying the status of health file reimbursements. </li><li>Prepare a weekly report including the number of women on maternity leave and individuals on long-term sick leave. </li><li>Issue a monthly report differentiating between short-term and long-term sick leaves. </li><li>Provide a monthly status of repeat offenders regarding absences. </li><li>Ensure the accuracy of employee medical information. </li><li>Comply with the group's policy and procedures regarding safety. </li></ul> <br> <br> Required profile : <strong>Job Offer Description</strong><br><ul><li>Participate in recruitment medical examinations and annual medical consultations with the occupational physician. </li><li>Ensure the creation, management, and updating of medical records for all company employees. </li><li>Manage the medical department. </li><li>Participate in prevention and health, hygiene, and safety education initiatives. </li><li>Diagnose work accidents and provide first aid within your responsibility. </li><li>Ensure the availability of all medical supplies (medications) necessary for employee safety. </li><li>Oversee employee safety and health. </li><li>Comply with hygiene and safety rules according to the internal hygiene and safety policy. </li><li>Receive and submit health insurance files to insurance company representatives. </li><li>Prepare a weekly report specifying the status of health file reimbursements. </li><li>Prepare a weekly report including the number of women on maternity leave and individuals on long-term sick leave. </li><li>Issue a monthly report differentiating between short-term and long-term sick leaves. </li><li>Provide a monthly status of repeat offenders regarding absences. </li><li>Ensure the accuracy of employee medical information. </li><li>Comply with the group's policy and procedures regarding safety. </li></ul><br><strong>Required Skills and Experience</strong><br><ul><li>Nursing diploma: State nurse or Red Crescent nurse. </li><li>Proficiency in computer tools: Word, Excel. </li><li>Basic knowledge of Moroccan labor law regarding hygiene and safety. </li><li>Discretion, organization, sociable personality, good communication, excellent interpersonal skills with employees.</li></ul><br><strong>Benefits</strong><br><p><span>- A permanent contract (CDI) with social security affiliation</span></p><br><br><p><span>- Free private medical coverage, offered at a very competitive rate</span></p><br><br><p><span>- Free door-to-door transportation service at the end of working hours</span></p><br><br><p><span>- Various other benefits, including internal events, leisure activities, the Cnexia on-site life program, partnerships, etc.</span></p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You create and implement the innovation/renovation strategy that is aligned with the brand vision to drive sustainable growth.</p><p>How you will contribute</p><p>You will work with others in Mondel z International to determine an innovation strategy and priorities to enable consumer-centric brand growth and execute commercial innovation plans on innovation based on identified goals. In partnership with brand teams, you will define and deliver plans to renovate the core brand and to strengthen the entire portfolio through innovation and renovation. You will also manage the portfolio (which includes brand architecture). In this role, you are accountable for revenue and profit, sharing objectives as they relate to innovation, and monitoring performance against key performance indicators. Based on your deep consumer insights, brand strategy and positioning, you will integrate innovation into marketing communication plans and campaigns.</p><p>What you will bring</p><p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p><ul><li>Marketing, ideally in a matrix environment in the consumer goods industry</li><li>Developing and marketing product innovations at a cross-country level</li><li>Working effectively with other marketing disciplines and with cross-functional teams</li><li>Working with design, innovation and research agencies</li><li>Analytical and creative skills a balance of commercial and strategic acumen</li><li>Understanding consumers</li><li>Communicating effectively, verbally and in writing, and executive presentation skills</li></ul><p>More about this role</p><p>What you need to know about this position:</p><p>Category Strategy Development: Develop and implement a comprehensive marketing strategy for the Baked Snacks & Chocolates Category, aligned with Mondel z s global objectives and local market needs. Conduct thorough market analysis, including consumer insights, competitive analysis, and trend identification, to inform strategic decisions. Identify and evaluate new product opportunities and market expansion strategies.</p><p>Chocolate & Baked Snack Brand Management: Oversee the development and execution of brand marketing plans, including advertising, promotion, digital marketing, and public relations with the global/regional brand strategy while adapting to local consumer preferences. Ensure brand consistency across all marketing channels and touchpoints. Manage the brand budget and track marketing performance against key metrics. Manage the brand portfolio, driving innovation and new product development to meet consumer demand and market trends.</p><p>Product Innovation: Collaborate with R&D, Strategy & Insights, and Sales teams to identify and develop new product innovations that meet consumer needs and drive category growth. Lead the launch of new products, including developing marketing plans, sales materials, and promotional activities.</p><p>Market Analysis & Insights: Utilize consumer research and data analysis to understand consumer behavior, preferences, and motivations. Translate consumer insights into actionable marketing strategies and product development initiatives. Monitor and analyze consumer feedback and adjust marketing plans accordingly.</p><p>Integrated Marketing Campaigns: Lead the development and execution of integrated marketing campaigns across multiple channels (digital, social media, TV, in-store, etc.). Collaborate with cross-functional teams (sales, finance, supply chain) to ensure alignment and successful implementation of marketing initiatives. Communicate effectively with senior management and other stakeholders on category.</p><p>Budget Management: Manage the marketing budget for Chocolate & Baked Snack categories, ensuring efficient allocation of resources to maximize ROI. Monitor and report on campaign performance, adjusting strategies as needed to meet financial targets. Track marketing spend and ensure that it is aligned with budget guidelines. Analyze marketing ROI and make recommendations for optimizing marketing spend.</p><p>Performance Monitoring & Reporting: Monitor and analyze key performance indicators (KPIs) such as market share, sales growth, brand awareness, and customer satisfaction. Prepare regular reports on category performance and present findings to senior management. Identify and address performance gaps and develop corrective action plans.</p><p>Stakeholder Management: Act as the key point of contact for internal and external stakeholders, including global teams, local partners, and agencies. Ensure effective communication and collaboration to drive category success.</p><p>What extra ingredients you will bring:</p><ul><li>Effective communication (verbal & written) and strong presentation skills.</li><li>Strong leadership to influence core stakeholders.</li><li>Strong strategic thinking and analytical skills.</li><li>Proven ability to manage complex projects and lead cross-functional teams.</li><li>Creative mindset with a passion for brand building.</li><li>Proficient in digital marketing, consumer insights, and market analysis.</li><li>Experience in the consumer-packaged goods (CPG) industry is highly preferred.</li></ul><p>Education / Certifications:</p><p>Master s degree in marketing or equivalent</p><p>Job specific requirements:</p><p>Min 7 - 10 years of progressive experience in marketing, with a focus on brand management and category management. Demonstrated success in developing and executing marketing strategies that drive business results. Ability to manage multi-brand Experience with market research tools and techniques</p><p>No Relocation support available</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Marketing, ideally in a matrix environment in the consumer goods industry</li><li>Developing and marketing product innovations at a cross-country level</li><li>Working effectively with other marketing disciplines and with cross-functional teams</li><li>Working with design, innovation and research agencies</li><li>Analytical and creative skills a balance of commercial and strategic acumen</li><li>Understanding consumers</li><li>Communicating effectively, verbally and in writing, and executive presentation skills</li><li>Effective communication (verbal & written) and strong presentation skills.</li><li>Strong leadership to influence core stakeholders.</li><li>Strong strategic thinking and analytical skills.</li><li>Proven ability to manage complex projects and lead cross-functional teams.</li><li>Creative mindset with a passion for brand building.</li><li>Proficient in digital marketing, consumer insights, and market analysis.</li><li>Experience in the consumer-packaged goods (CPG) industry is highly preferred.</li><li>Min 7 - 10 years of progressive experience in marketing, with a focus on brand management and category management.</li><li>Demonstrated success in developing and executing marketing strategies that drive business results.</li><li>Ability to manage multi-brand</li><li>Experience with market research tools and techniques</li></ul><p></p></section>
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<p><b>Job Purpose</b></p><br><br><p>The Key Account Manager is responsible to proactively address and manage customer</p><br><br><p>needs in coordination with all relevant stakeholders in a highly responsive manner. He/ She must be able to identify root causes and coordinate Pfizer actions for resolution using new and previously developed tools.</p><br><br><p>The role is responsible for maximizing access to Pfizer portfolio within the allocated key accounts/customers/territory, in alignment with commercial objectives and activities. To build customer good will and gain understanding and awareness of Pfizer rare disease brand. Responsible to identify business opportunities and to follow up directly on the major customers involved. Manage Pfizer Portfolios, communicating with all stakeholders from different departments to secure the Portfolios growth.</p><br><br><br><p><b><u>Key Accountabilities</u></b></p><br><br><p><b> Customer Management & Partnerships</b></p><br><br><ul><li>Ensure the development of a customer focused organization - ‘Put the customer at the center of what we do. Proactively anticipate and create customer needs in close undefined</li><li>Establish, maintain, and leverage quality relationships with current and emerging customers.</li><li>Recommend and build partnerships in areas that will help Pfizer to obtain greater market access.</li><li>Identify Strategic , Key , Core and Foundation accounts based on Segmentation and Prioritization for each account.</li><li>Stakeholder’s engagement and develop strategic projects to enrich Pfizer Portfolio uptake and drive new recommendation.</li><li>Liaise internally with all stakeholders from supply, Tender and other functions for ensuring Portfolios growth and enhancement.</li></ul><br><p><b>Customer Records / Information to Support Decision Making</b></p><br><br><ul><li>Acquire and enhance Pfizer access and visibility to policy making in allocated Public Institution accounts.</li><li>Have complete understanding of Decision-Making Process and Decision-Making People.</li><li>Maintain an up-to-date details and map of formal / informal decision makers and decision-making process for each allocated account, Update the information/map quarterly.</li><li>Partner with Pfizer stakeholders to leverage activities and investment.</li><li>Maintain Customer record documents: (Current / potential/ emerging junior partners) e-mail addresses, mobiles, business figures and logistics in the “Visiting List”.</li><li>Record performance delivery monthly against the Annual Customer Partnership Plan and report impact quarterly.</li><li>Be completely informed and educated on the Institutional framework, priorities, challenges, policy, and procedure change of each relevant institution.</li></ul><br><p><b>Enlisting and Product availability</b></p><br><br><ul><li>Responsible for Pfizer Portfolio Product Enlisting activity – Innovative Assets - in the target Accounts.</li><li>Collect and maintain robust Data for target accounts/territory</li><li>Consumption of Pfizer Portfolio products by month.</li><li>Sharing Stock levels report monthly basis.</li><li>Competitive information on prices, consumption, activity, investment etc…</li><li>Share quarterly report with all stakeholders and perform inventory management with the data.</li><li>Ensuring timely Purchase Orders from Institutes.</li><li>Proactively coordinating with concerned department on maintaining required inventory.</li><li>Monitor the product hygiene (shelf life) proactively</li><li>Coordinate deliveries against PO from the supply point in line with requested delivery date and inventory at the customer end. Influence and always align the PO dates with customer to ensure product availability</li><li>Coordinate and influence stock movement from CMS/central warehouse to hospitals to ensure proper inventory levels at all the hospitals/accounts.</li><li>Work with Marketing team to synchronize all Marketing activities per account .</li><li>Build and track Annual Strategic Objectives for allocated customers/accounts.</li></ul><br><p><b> Track Progress</b></p><br><br><ul><li> Report Progress Monthly /quarterly/Annually.</li></ul><ul><li> Build and track Annual Business/Sales Objectives.</li><li>Account level target achievements.</li><li> Report progress quarterly</li><li>Coordinate the different sales activities and programs inside certain account among</li></ul><p> different team members.</p><br><br><br><p><b>View Job Posting Details :</b></p><br><br><ul><li>sales management on customer requests, response to promotions and product access.</li><li>Support the development and implementation of customer management tools e.g. Targeting, Key Account Management</li><li>Ensure that customer focus is built into country organization learning and development programs. Serve as a champion of the Customer Focused organization and a resource to encourage CCS through learning and development and informal coaching.</li><li>Produce a weekly pre-call plan and report visits and other activities</li></ul><br><p><b>Job Specific technical/Functional/Professional Competencies:</b></p><br><br><ul><li> Knowledge of the Pharmaceutical industry and Healthcare environment.</li><li>Strong interpersonal skills with in-depth understanding of customer management – motivation, needs and building partnerships.</li><li>Must be able to demonstrate competence in influencing a broad range of stakeholders through credible, clear, and logical communication.</li><li>Commercially astute with strong business acumen. Ability to identify and capture sales Opportunities.</li><li>Comfortable with risk taking and risk management.</li><li> Ability to make strategic decisions and propose innovative solutions</li><li>Change Leadership -Strong problem solving and stakeholder management skills</li><li>Strong Negotiation skills – internal and external – ability to exercise informal influence</li><li>Computer literate: Excel spreadsheets, PowerPoint, Word</li></ul><br><p><b>Experience and Knowledge</b></p><br><br><ul><li>5+ years of Experience, cardiology is highly appreciated</li><li>Solid/strong performance for the past year as per company indicators.</li><li>Solid accomplishment of Key account is must.</li><li>Pfizer Therapeutic areas experience is a plus.</li><li>Strong Communication skills. Proficiency in written, spoken English and presentation skills are highly required.</li><li>Demonstrated team player/dedicated to building a team culture that values, recognizes, and generates high performance, supports innovation and challenges the status quo.</li><li>Knowledge of local laws and regulations related to pharmaceutical industry is an advantage</li><li>Master’s degree or MBA is a plus.</li><li>Excelling Pfizer Competencies and Values.</li></ul><br><br><p><span><span><span><span><span><span><span><span><span>Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</span></span></span></span></span></span></span></span></span></p><br><br><br><br><p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on <span><u>Pfizer Careers</u></span>.</p><br><br>&#xa;Sales<br><br><br> </div>
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Company culture : <p><strong>BTechnologie</strong> is characterized by a corporate culture primarily driven by <strong>organization</strong>, where rigor, reliability and operational efficiency are key drivers of performance. This structured environment is strengthened by a strong <strong>collaborative</strong> dimension, promoting team spirit, quality relationships and supportive leadership. The company also embraces a culture of <strong>performance and challenge</strong>, with a clear focus on results and excellence. Complementing these strengths, an <strong>innovative</strong> mindset brings openness to change and continuous improvement.
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<br> Job : <p><strong>MISSION:</strong></p><br><br><p><br>Within the Operations and Deployment Department, the Custom Offers (OSM) Deployment Project Manager leads the implementation of network infrastructure projects with high business and technical visibility.<br>He/She ensures the coordination of the entire project lifecycle, from feasibility studies to the commissioning of associated infrastructure and services, while guaranteeing the achievement of quality, cost, deadline, and performance objectives.<br>As a key contact between business teams, network engineering, operations, deployment partners, infrastructure suppliers, and customers, he/she contributes to the evolution of the national network and the operator's strategic offers.<br>He/She coordinates the various stakeholders involved in the projects (engineering, deployment, operations, suppliers, local authorities, and customers) to ensure the technical and operational consistency of the deployed solutions.<br>He/She works on complex projects involving Civil Engineering, Fiber Optics, Transmission, WDM, Data Center, POP, customer connection, and network commissioning issues.<br>As a proactive individual, he/she supports network transformations, participates in technical-economic trade-offs, and contributes to the continuous improvement of deployment processes.</p><br><br><p><strong>ACTIVITIES:</strong></p><br><br><p><br><strong><u>Main Activities:</u></strong></p><br><br><p><br>• Lead the deployment projects for Custom Offers (OSM), Backbone, WDM, and strategic infrastructures.<br>• Collect, challenge, and formalize the needs of internal and external customers.<br>• Build and monitor deployment plans, ensuring risk and dependency management.<br>• Coordinate partners, suppliers, subcontractors, and internal teams involved in projects.<br>• Oversee feasibility studies, Civil Engineering studies, fiber connections, and network integration.<br>• Read, analyze, and challenge Civil Engineering plans and technical studies.<br>• Supervise the administrative procedures necessary for projects: DT, DICT, road permits, traffic restrictions, and various authorizations.<br>• Ensure the technical consistency of deployed solutions with the network's target architectures.<br>• Coordinate Data Center and hosting infrastructure setup phases.<br>• Participate in network integration, migration, and commissioning operations.<br>• Lead project steering meetings (steering committees, project committees, crisis cells, technical workshops).<br>• Produce monitoring reports and performance indicators.<br>• Make technical-economic trade-offs to optimize deployment costs.<br>• Ensure the proper execution of the budget and Operational Plan.<br>• Manage contractual and documentary deliverables.<br>• Ensure project compliance with quality, safety, and regulatory requirements.<br>• Act as the interface with local authorities, departments, town halls, landlords, and private owners.<br>Secondary Activity:<br>• Participate in complex tender responses<br>• Conduct comparative studies and technical benchmarks.<br>• Contribute to the evolution of Backbone and OSM deployment standards.<br>• Participate in the continuous improvement of methods and processes.<br>• Support the skill development of teams.<br>• Conduct technological watch in the areas of Fiber, WDM, Backbone, IP, and Data Center.<br>• Contribute to the automation and industrialization of activities.<br> <br> </p><br><br> <br> Required profile : <p><strong>Technical skills and expertise sought:</strong></p><br><br><ul><li>For this position, we are looking for a candidate with solid expertise in the deployment and management of Fiber Optic Backbone network projects, with the ability to manage complex and multi-stakeholder technical environments.</li></ul><p><strong>Your main technical skills:</strong></p><br><br><p>Fiber Optic & Backbone Networks</p><br><br><ul><li>Mastery of fiber optic network infrastructure and architectures.</li><li>Good understanding of connection, distribution, and optical transport components.</li><li>Ability to analyze, challenge, and validate technical deployment studies.</li><li>Analysis of qualification and acceptance reports for fiber infrastructure.</li><li>Knowledge of optical measurements (OTDR, OLTS, PMD/CD) and identification of network faults.</li></ul><p>Complex Project Management</p><br><br><ul><li>End-to-end management of telecom projects.</li><li>Management of risks, budgets (CAPEX/OPEX), and performance indicators.</li><li>Cross-functional coordination with various internal and external stakeholders.</li><li>Management of suppliers and subcontractors.</li></ul><p>Telecom Civil Engineering & Deployment</p><br><br><ul><li>Reading and analyzing civil engineering and network plans.</li><li>Understanding of underground and aerial telecom infrastructure.</li><li>Feasibility analysis, route optimization, and management of available capacity.</li><li>Knowledge of construction regulations and authorization processes.</li></ul><p>Networks & Transmission</p><br><br><ul><li>Knowledge of IP architectures and optical transport technologies (WDM).</li><li>Understanding of Backbone, Data Center, and POP environments.</li><li>Knowledge of network infrastructure integration, commissioning, and operation principles.</li></ul><p>Tools & Management</p><br><br><ul><li>Proficiency in project management, reporting, and activity tracking tools.</li><li>Knowledge of GIS tools (QGIS or equivalent) is a plus.</li><li>Ability to process and analyze technical and geographic data.</li></ul><br><p><strong>Behavioral competencies expected:</strong></p><br><br><p>We are looking for a profile capable of uniting teams and thriving in a demanding environment:</p><br><br><p>Cross-functional leadership<br>Excellent communication and technical explanation skills<br>Strong analytical and synthesis skills<br>Results-oriented and customer-focused<br>Autonomy and initiative<br>Priority management in complex contexts<br>Agility and adaptability<br>Ability to persuade and negotiate with various stakeholders</p><br><br><p><u><strong>SPECIFIC ASPECTS OF THE POSITION:</strong></u></p><br><br><p>The position requires strong cross-functional coordination between technical teams, clients, partners, suppliers, and institutional stakeholders.</p><br><br><p>The candidate must be able to explain complex technical subjects clearly, persuade stakeholders with diverse profiles, and manage strategic projects in a constantly evolving environment.<br> </p><br><br> <br><br> </div>
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<p><strong>RFR Customer & Operations Specialist</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p>DHL Global Forwarding has an opening for <strong>RFR Customer & Operations Specialist </strong>in Morocco. In this role, you will Implement Road freight Strategy in the country as defined by ensuring ontime delivery of road freight services. Individuals responsibility is to ensure procuring best rates from carriers , commerically work on customer RFQ's and manage Operations for clients.</p><br><br> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p><br><br> <p><strong>In this RFR Customer & Operations Specialist position </strong></p><br><br> <ul> <li>You will own and maintain country road freight tariffs with carriers in line with agreed validity periods.</li> <li>You will review existing pricing rates and policies with carriers and network partners, initiate updates based on market trends and business requirements, and maintain strong relationships with stakeholders.</li> <li>You will drive optimal pricing solutions to maximize road freight profitability.</li> <li>You will ensure local and cross-border rates are accurately entered into the rate management system and validated for auto-costing, quotations, and auto-rating.</li> <li>You will manage supplier contracts, establish regular carrier review meetings, and ensure they are conducted with all key carriers.</li> <li>You will analyze accepted and rejected quotations by lane and negotiate with network teams and carriers to secure more competitive rates.</li> <li>You will determine profit margins and provide support and follow-up to Sales, Sales Support, and Customer Service teams.</li> <li>You will source and provide spot rates to Sales and Customer Service teams for all types of road freight cargo.</li> <li>You will negotiate and procure the best available market rates.</li> <li>You will execute global procurement strategies and decisions related to rates, processes, and supplier management.</li> <li>You will monitor carrier and station performance and initiate corrective actions where required.</li> <li>You will execute operational shipments from customer booking through carrier booking, shipment movement, billing, and system updates while maintaining ownership of file profitability, revenue, and costs.</li> <li>You will ensure timely billing of executed shipments and maintain accurate system updates to provide customers with complete shipment visibility.</li> <li>You will ensure carrier utilization aligns with company policies while maximizing profitability.</li> <li>You will provide customers with full shipment visibility and ensure cargo movements comply with all customs requirements and regulations.</li> <li>You will maintain excellent relationships with DGF EU and Freight EU teams to support efficient rate procurement and operational execution</li> </ul> <p><strong>Qualifications & Experience</strong></p><br><br> <ul> <li>Deep knowledge of Road freight forwarding business from domestic and cross border prospective</li> <li>Excellent analytical, structuring skills along with Strong project management skills and ability to cope with multiple bids in parallel.</li> <li>Results driven and attention to details</li> <li>Minimum 3 years of experience in road freight pricing, commercials and operations</li> <li>Understanding of end to end process from freight and customs prospective for domestic and international road movements</li> <li>Understanding of end to end process from freight and customs prospective for international road movements</li> <li>Team Player</li> <li>• Improvide department profitability by improving procurement of rates from carriers</li> <li>3 years in road freight pricing, commercials and operations</li> <li>Bachelor’s Degree or equivalent experience/qualification</li> <li>Fluent English</li> <li>Fluent French</li> <li>Fluent Arabic</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <p> <br>#LI-MEA</p><br><br><br> </div>
<p>Details Mission and objectives The UNICEF Country Office in Morocco accompanies the Government in implementing national education priorities, with a particular focus on equity, inclusion, learning quality, prevention of school dropout, pre-school education, non-formal education, and the development of skills for children and adolescents. In this context, the Education Section works in close collaboration with the Ministry of National Education, Preschool and Sports, at central and territorial levels through a partnership with 5 AREFs, as well as with the Ministry of Youth, Culture and Communication when interventions concern educational pathways, development, engagement, and skills of adolescents and young people. The UN Volunteer will provide programmatic, technical, and coordination support to the Education Section to strengthen activity monitoring, results consolidation, best practice documentation, and coherence of interventions with national priorities and the UNICEF cooperation program.</p><p>Context Support the implementation, monitoring, and coordination of UNICEF's Education programs in Morocco, in support of national priorities aimed at improving access, quality, equity, and inclusion in education. The assignment will contribute more particularly to monitoring initiatives carried out with the Ministry of National Education, Preschool and Sports, as well as joint actions with the Ministry of Youth, Culture and Communication when they contribute to educational objectives, skills development, and the continuity of learning pathways for children and adolescents.</p><p>Task description Under the direct supervision of the Education Specialist, the UN Volunteer will perform the following tasks:</p><ul><li>Support operational and programmatic coordination with the Ministry of National Education, Preschool and Sports, particularly for monitoring activities included in work plans and cooperation frameworks agreed with UNICEF;</li><li>Contribute to coordination with the Ministry of Youth, Culture and Communication for initiatives related to the development, life skills, engagement of adolescents and young people, and continuity of learning pathways;</li><li>Ensure regular monitoring of the implementation of Education activities, including the collection and consolidation of information from partners, providers, and regional teams, as needed;</li><li>Contribute to the preparation, review, and consolidation of implementation reports, meeting minutes, monitoring notes, dashboards, and synthesis documents related to Education programs;</li><li>Support the review, finalization, and organization of tools, guides, training materials, and technical documents produced within the framework of Education interventions;</li><li>Support the documentation, capitalization, and valorization of implemented initiatives, in coordination with UNICEF's Communication, Advocacy, Monitoring and Evaluation, and Partnerships teams;</li><li>Contribute to the organization of meetings, workshops, field missions, and consultations with institutional partners, territorial actors, children, adolescents, young people, and communities, as needed by the program;</li><li>Perform any other relevant task requested by the supervisor, in line with the priorities of the Education Section.</li></ul><p>Expected results:</p><ul><li>The monitoring of Education activities is strengthened and information related to their implementation is regularly consolidated.</li><li>Reports, monitoring notes, minutes, and synthesis documents related to Education programs are prepared, reviewed, or consolidated within the required deadlines.</li><li>Coordination with the Ministry of National Education, Preschool and Sports and, where applicable, with the Ministry of Youth, Culture and Communication, is facilitated and documented.</li><li>Tools, guides, training materials, and technical documents produced within the framework of Education interventions are organized, reviewed, and finalized as needed.</li><li>Best practices, lessons learned, and results of Education initiatives are documented and valorized in coordination with the relevant UNICEF teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Relevant experience 3 years</li><li>Languages Arabic, Level: Fluent, Required French, Level: Fluent, Required English, Level: Fluent, Desirable</li><li>Required education level Bachelor's degree in Diplome universitaire en ducation, sciences de l ducation, sciences sociales, d veloppement international, politiques publiques, gestion de projet ou tout autre domaine pertinent.</li><li>Competencies and values tablir et entretenir des partenariats Cultiver la conscience de soi et d montrer un sens de l thique S atteler obtenir des r sultats tangibles Innover et pouser le changement G rer l ambigu t et la complexit Penser et agir de mani re strat gique Travailler de fa on collaborative</li><li>Skills and experience Au minimum 3 ans d exp rience dans la gestion, la coordination, le suivi ou l appui des programmes/projets dans le domaine de l ducation, du d veloppement de l enfant, de l inclusion, de la formation ou du d veloppement des comp tences. Exp rience de travail avec des partenaires institutionnels, notamment les minist res, administrations publiques, acad mies r gionales, organisations de la soci t civile ou agences des Nations Unies. Bonnes capacit s r dactionnelles (d veloppement de projets et rapports) en arabe, en fran ais ; l anglais est un atout majeur. Communication interpersonnelle et aisance dans le travail avec les partenaires institution-nels, les acteurs ducatifs, les enfants, les adolescents et les jeunes. Capacit s adapter diff rents interlocuteurs et travailler dans des environnements complexes Bonne ma trise des outils informatiques, notamment Microsoft Office, courrier lectro-nique, internet et outils collaboratifs. Une exp rience dans l utilisation de tableaux de bord, d outils de suivi ou de logiciels de mise en page/Canva serait un atout. Avoir un int r t servir les enfants, pour le volontariat comme un m canisme durable de d veloppement et pour le syst me des Nations Unies.</li><li>Area(s) of expertise Disability, other social inclusion aspects, Project management, programme development, strategy, General and specialised medicine</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Contract Manager defines and drives the contractual strategy to sustainably protect Expleo s interests while supporting its business priorities. Oversees the entire contract lifecycle, from strategic bids to execution and contractual changes, ensuring compliance, risk control, economic performance, and alignment with Group objectives. The candidate secures complex deals, improves project performance and profitability, strengthens contractual discipline within Sales & Delivery teams, and contributes to the structuring of the Group s contractual and operational framework. Acting as a true Business Partner, he/she builds trust with internal and external stakeholders and creates a robust, secure, and value-generating contractual environment: Building trust through Contract Excellence. Responsibilities Contract Management Leadership Lead the operational deployment of Contract Management in GERMANY and ensure a robust framework covering the entire lifecycle: Bid Contract Delivery Change. Intervene on strategic bids based on defined criteria (value, risk, business stakes) and ensure contractual compliance throughout the process. Oversee contractual performance during Delivery and ensure proper application of the contractual framework by operational teams. Bid Phase (Pre-signature) Contribute to bid preparation in close coordination with Sales, Delivery, Finance, and Legal teams. Ensure coverage of minimum Contract Management requirements: Clearly defined scope and assumptions, Identified and assessed risks, Robust pricing plan, Defined change mechanisms, Secured acceptance criteria and payment terms. Verify margin calculation (Project Margin) and alignment with OBU/IBU references. Ensure identification and re-approval of contractual deviations. Participate in Bid Reviews for high-value or high-risk opportunities. Contract Phase (Signature & Transition) Ensure Contract Management requirements are correctly integrated into the final contract and reflect the parties commitments. Organize and lead a clear and complete Contract Delivery transition: Conversion of contractual obligations into operational actions, Allocation of responsibilities, Definition and sharing of contractual governance. Delivery Phase (Post-signature) Ensure contract compliance by all internal and external stakeholders. Oversee compliance with obligations, deliverables, acceptances, and KPIs. Drive change management and decision gates to avoid unbilled work and secure economic performance. Contribute to profitability improvement: Margin protection, Reduction of non-billable work, Participate in Project Reviews (top accounts, critical projects). Identify contractual opportunities, risks, and continuous improvement levers. Change & Closure Phase Lead and document contractual changes: amendments, claims, renewals, scope extensions. Contribute to lessons learned, knowledge capitalization, and dissemination of best practices (REX). Essential skills Cross-functional Leadership Ability to influence without direct hierarchical authority. Excellent synthesis skills. English and German Fluent Language Skills Experience Capacity to challenge teams to strengthen contractual discipline. Business Partnering Strong business orientation and understanding of commercial and operational challenges. Ability to build trust-based relationships with Sales, Delivery, and clients. Solution-oriented mindset: securing while enabling business. Ease in interactions with clients, partners, lawyers, and internal teams. Ability to balance protection of interests with business fluidity. Analytical Mindset & Rigor Highly structured contractual approach. Precision, discipline, ability to standardize practices. Technical Skills (Hard Skills) Advanced Contract Lifecycle Expertise Full mastery of the Bid Contract Delivery Change lifecycle. Ability to structure complex bids, analyze risks, challenge assumptions, and secure margins. Contract Analysis & Risk Management In-depth review of complex contracts (MSA, SOW, Framework Agreements). Identification and assessment of commercial, operational, financial, and legal risks. Mastery of contractual mechanisms: change management, decision gates, claims, KPIs, milestones. Economic Performance Management Strong knowledge of pricing models and project profitability. Cash-in monitoring, control of non-billable work, margin optimization. Good understanding of Project Management Good understanding of Delivery methodologies. Strong coordination with Sales, PMO, Delivery, Finance, and Legal. Proficiency with contract and project management tools: Salesforce, Power BI, project tracking tools.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>English and German Fluent Language Skills Experience Capacity to challenge teams to strengthen contractual discipline. Business Partnering Strong business orientation and understanding of commercial and operational challenges. Ability to build trust-based relationships with Sales, Delivery, and clients. Solution-oriented mindset: securing while enabling business. Ease in interactions with clients, partners, lawyers, and internal teams. Ability to balance protection of interests with business fluidity. Analytical Mindset & Rigor Highly structured contractual approach. Precision, discipline, ability to standardize practices. Technical Skills (Hard Skills) Advanced Contract Lifecycle Expertise Full mastery of the Bid Contract Delivery Change lifecycle. Ability to structure complex bids, analyze risks, challenge assumptions, and secure margins. Contract Analysis & Risk Management In-depth review of complex contracts (MSA, SOW, Framework Agreements). Identification and assessment of commercial, operational, financial, and legal risks. Mastery of contractual mechanisms: change management, decision gates, claims, KPIs, milestones. Economic Performance Management Strong knowledge of pricing models and project profitability. Cash-in monitoring, control of non-billable work, margin optimization. Good understanding of Project Management Good understanding of Delivery methodologies. Strong coordination with Sales, PMO, Delivery, Finance, and Legal. Proficiency with contract and project management tools: Salesforce, Power BI, project tracking tools.</p><p></p></section>
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<br><p>Job Title:</p><br><br>Cloud Solution Architect (CSA) – Security – AI Security<br><p>Job Description</p><br><br>Org: Customer Experience & Success (CE&S)<br>Role Summary: Cloud Solution Architecture IC4<br>Qualifier 1: N/A<br>Qualifier 2: AI Security<br>Profession: Customer Success<br>Discipline: Cloud Solution Architecture<br>Role: Cloud Solution Architecture IC4<br><b>Job Posting Title:</b> <b>Cloud Solution Architect (CSA) – Security – AI Security</b><br>Last Updated: June 2, 2026<br><br><b><i>Managers/Recruiters</i></b><br><ul><li><i>You may tailor `Job Posting Title’, IF needed, for local requirements e.g., area/team name.</i></li><li><i>If you tailor the Job Posting Title, this must</i><b><i>NOT</i></b><i> be the Address Book Title (ABT) when the employee joins. If you need the ABT, please contact AskHR for the available ABT options.</i></li><li><i>Word Count:</i><b><i>No more</i></b><i>than</i><b><i>500-800 words</i></b><i>excluding inline guidance.</i></li></ul><br>Overview<br><br><b><i>Recommendation:</i></b><i>Avoid</i><i>opening with a statement on MSFT. The Company Culture Statement below will suffice.</i><br><b>[Required – do not edit statement approved by Leadership]<i>[Team Purpose]</i></b><i> Start paragraph with a compelling ‘Hook’ statement that draws a candidate in. Follow with 2-3 sentences that further describe your team in 2nd person. Find examples of Team Purpose Statements</i><u> here</u><i>.</i><br><br>With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.<br><b>[Required –can edit statement]</b><b>[Job Purpose]</b>As a<i>[fill in 2-3 sentences about what the candidate will do, using 2nd person].</i>This opportunity will allow you to<i> [list out 3 things the candidate will learn. Example: accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring]. [Close paragraph by mentioning if there is a flexible work opportunity and state whether someone can work from home partially or fully].</i><br><br>We are looking for a Cloud Solution Architect (CSA), specializing in Security who is passionate about driving our customers’ security transformation on the Microsoft Azure and Microsoft 365 Platforms. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2VB</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description Summary: As Director, Marketing Morocco , you will be the catalyst for market winning strategies and breakthrough execution. This role translates the Africa Operating Unit vision into powerful, locally relevant plans that strengthen brand love, capture market share, and accelerate business performance. You will lead an integrated approach to marketing excellence bringing together insights, creative strategy, and digital innovation while partnering closely with bottling and system teams to deliver a seamless experience for consumers and customers in Morocco s dynamic marketplace. We are looking for a strategic marketing leader with deep expertise in brand building, integrated marketing, and innovation management. Someone who combines a passion for creativity with a data enabled mindset, who thrives on collaboration, and who embraces agile ways of working to unlock growth. If you are ready to make an impact and help shape the future of our brands in Morocco, this is your opportunity. What You ll Do for Us Lead development and execution of Morocco s annual marketing strategy and portfolio plans aligned with Africa Operating Unit priorities. Translate consumer and shopper insights into growth opportunities, innovation platforms, and actionable brand programs. Orchestrate end to end Integrated Marketing Experience (IMX) campaigns across media, content, digital, social, influencers, and packaging to maximize reach and return on investment. Drive innovation strategy and new product launches in the Morocco market, ensuring best in class execution from concept to in market impact. Partner with bottling system teams, agencies, and cross functional stakeholders to deliver cohesive, locally resonant brand experiences that build equity and market share. Monitor performance metrics to track marketing effectiveness, optimize campaigns, and guide investment decisions using data driven insights. Champion digital marketing acceleration and advanced analytics capabilities across Morocco to enhance precision in consumer targeting and personalization. Steward marketing budgets with strong commercial discipline to maximize value creation. Accelerate team capability development in creative strategy, digital tools, and agile ways of working to foster a learning culture and continuous improvement mindset. Ensure robust governance of workflows, delivering marketing processes that are fast, integrated, and focused on business outcomes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Requirements & Qualifications</b></p><p>Bachelor s degree in Marketing, Business Administration, or a related field; advanced degree is a plus.</p><p>12+ years of progressive leadership experience in marketing, with deep expertise in brand and portfolio strategy, integrated marketing campaigns, and innovation management.</p><p>Proven track record in developing and executing consumer centric strategies that drive growth and measurable business results.</p><p>Strong familiarity with digital marketing platforms, programmatic media, and data led personalization.</p><p>Demonstrated experience in marketing analytics, insights translation, and performance measurement.</p><p>Commercial acumen with experience stewarding budgets and contributing to P&L performance.</p><p>Ability to inspire and influence diverse teams and navigate complex stakeholder environments, including bottling partners and agency ecosystems.</p><p>Skilled in creative development and connections planning; experience managing cultural insights to deliver locally relevant activations.</p><p>Expertise in leading cross functional teams and managing projects in dynamic, highly competitive markets.</p><b>Skills:</b><ul><li>Account Management</li><li>Business Development</li><li>Business Insights</li><li>Communication</li><li>Consultative Sales Management</li><li>Customer Relationship Management (CRM)</li><li>Customer Service Management</li><li>Decision Making</li><li>Leadership</li><li>Marketing</li><li>National Account Sales</li><li>Negotiation</li><li>Pitch Presentations</li><li>Results-Oriented</li><li>Sales Forecasting</li><li>Sales Management</li><li>Sales Process</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>YOUR ROLE</b></p><p><br></p><p> </p><p><br></p><p>As Credit and Collections Manager, you will lead the credit policy and collection activities to control customer risk, secure outstanding balances, and optimize the company's cash flow. You will oversee customer creditworthiness assessments, receivables monitoring, dispute and litigation management, and related reporting.</p><p><br></p><p>You will work closely with the sales, operations, and finance teams to ensure compliance with the Group's credit policy and improve the company's financial performance. You will also be responsible for the management, development, and skills enhancement of the Credit and Collections team.</p><p><br></p><p> </p><p><br></p><p>WHAT YOU ARE GOING TO DO</p><p><br></p><p>Supervise the opening of customer accounts and ensure that customer data is kept up to date in the system, in consultation with the Product and Function Managers and the Country Manager.</p><p>Manage the blocking and unblocking of customer accounts in the information system in accordance with the CEVA Group's credit policy.</p><p>Supervise and coordinate customer follow-up actions (account statements, telephone follow-ups, follow-up letters, customer visits, etc.).</p><p>Coordinate with the various stakeholders (Product and Function Managers, Administrative Managers, sales team, operations manager, document delivery agent, etc.) the monitoring of overdue accounts and associated recovery actions.</p><p>Prepare and present quarterly the list of uncollectible receivables to the Product and Function Managers and the Country Manager in order to decide on the legal actions to be taken.</p><p>Supervise the opening and monitoring of litigation files.</p><p>Ensure the regular updating of the annotated aging balance and coordinate the recovery actions to be undertaken with the Product and Function Managers as well as the sales team.</p><p>Prepare and communicate monthly recovery reports to branch managers, the sales manager and the General Management.</p><p>Ensure that billing files are transmitted to clients in full and on time.</p><p>Participate and contribute to the solvency assessment of clients before the implementation of commercial contracts.</p><p>Ensure, in coordination with the accounting team, that cash receipts are correctly and promptly reconciled with the relevant invoices.</p><p>Actively contribute to customer accounting work, including reviewing account reconciliation and calculating provisions for doubtful accounts.</p><p>Ensure compliance with applicable quality standards and raise the alarm if a risky situation is detected.</p><p>Ensure the application of HSE (Health, Safety, Environment) procedures in force within the company.</p><p>Ensure the reporting and follow-up of anomalies, incidents and risky situations with the parties concerned.</p><p>Ensure the implementation and compliance of HSE rules by all team members.</p><p>Supervise incident monitoring and collaborate with the HSE department to implement the necessary corrective and preventive actions.</p><p>Manage the Credit and Collection team, ensuring recruitment, training, skills development, motivation and performance evaluation.</p><p>To carry out any other task assigned by management within the scope of their responsibilities.</p><p>WHAT WE ARE LOOKING FOR</p><p><br></p><p>Master's degree in Finance, Accounting, Management, Business Administration or equivalent discipline.</p><p>Minimum 8 years of experience in credit management and debt collection.</p><p>Proven experience in the transport and logistics sectors.</p><p>Experience in a multinational environment is highly desirable.</p><p>Proven experience in team management and development.</p><p>Mastery of legal and regulatory provisions relating to credit, amicable and judicial debt recovery, and litigation management.</p><p>Excellent command of Excel, reporting tools and ERP systems, including SAP and JD Edwards / Oracle.</p><p>Languages: Fluent in French, English and Arabic, both written and spoken.</p><p>Leadership and team management.</p><p>Communication and negotiation.</p><p>Problem analysis and resolution.</p><p>Results-oriented and prioritizing.</p><p>Rigour, autonomy and proactivity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><br></h2><p></p></section>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via emails and calls; Assist customers with product-related inquiries; Support customers throughout the purchase process; Stay up to date with product changes and updates; Troubleshoot technical issues over the phone; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists; What you need to succeed in this role: Excellent English (C1 for both written and spoken is a must ); 1+ year experience in customer support; Strong verbal communication skills; Previous experience with a wide product range; Comfortable using technical terminology and guiding customers through troubleshooting steps; Pre-sales experience; Attention to details ; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Flexible schedule; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code:1SC</span> </div>
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<b>Position:</b>Customer Service Representative Team Leader<br><br><b>Job Description:</b><b>About US:</b><br><p>Join our dynamic Customer Service Associates team at Arrow! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!</p><br><br><p>As part of our company´s growth, <b>ARROW Morocco</b> is strengthening its teams and is looking for a <b>Customer Service Team Leader</b>.</p><br><br><br><p><b>What you will be doing at ARROW</b></p><br><br><p><b>Customer Service Team Leader</b> is responsible for managing a team of Customer Service Representatives (CSR) and overseeing the order to invoice process to meet all related goals and objectives of both, Arrow and our Customer. Team Leader ensures and further develops the right service level to our customers in line with the company goals.</p><br><br><br><p><b>Customer Service Team Leader – Arrow Electronics</b></p><br><br><p>As a Customer Service Team Leader at Arrow, you will be responsible for leading and developing a team of Customer Service Representatives to ensure operational excellence and high customer satisfaction.</p><br><br><p><b>Key Responsibilities:</b></p><br><br><ul><li><p>Coach, train, and support the CSR team to drive performance and engagement</p><br><br></li><li><p>Monitor KPIs, identify areas for improvement, and manage resource allocation</p><br><br></li><li><p>Oversee team performance and conduct annual appraisals</p><br><br></li><li><p>Optimize and implement processes to enhance customer experience and sales support</p><br><br></li><li><p>Handle transition management and coordinate quality-related issues</p><br><br></li></ul><p><b>Team Responsibilities Under Your Supervision:</b></p><br><br><ul><li><p>Manage order-to-invoice cycle and order management</p><br><br></li><li><p>Ensure timely communication with customers and suppliers, providing post-sales support</p><br><br></li><li><p>Drive on-time delivery and manage backlog changes in line with business goals</p><br><br></li><li><p>Collaborate closely with Inside Sales, Product Management, Logistics, and Asset teams</p><br><br></li><li><p>Oversee customer reserved inventory and maintain operational efficiency</p><br><br></li></ul><b>Who are we looking for?</b>· Typically you would have <b>3-5 years of previous experience in Customer Service area,</b><p>· Advance level of English plus one of the following languages in advance level, Spanish.</p><br><br><p>· Great communication and coordination skills,</p><br><br><p>· Good knowledge of MS Office</p><br><br><p>· Excel Knowledge in advanced level</p><br><br><p>· Excellent organizational skills and professional “can do & proactive” attitude,</p><br><br><p>· Ability to handle demanding situations,</p><br><br><p>· Customer Service oriented mindset, proactive and innovative,</p><br><br><p>· Supply Chain and people management experience will be an advantage.</p><br><br><br><b>What is in it for you?</b>· Full Permanent contract,<p>· Social advantages: CNSS, CIMR, Health insurance,</p><br><br><p>· Very good working atmosphere in a team of passionate collaborators,</p><br><br><p>· Work culture where you can make an impact,</p><br><br><p>· Dynamic environment with a <b>friendly work atmosphere</b>,</p><br><br><p>· Fast recruitment process,</p><br><br><p>· Interesting career development opportunities in a quickly growing environment,</p><br><br><p>· Working within an international organization, recognized worldwide in its sector.</p><br><br><br><b>Our story</b><p>As <b>Arrow Global Components (AGC)</b>, a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.</p><br><br><br><p><b><i>Arrow is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.</i></b></p><br><br><p><span>#LI-HL1</span></p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. Concentrix is the global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures.</p><p>Position Summary: Accountable for the successful client transition and internal IT initiatives. Manage projects through their complete lifecycle from initiation to closure and handover to the business and IT operations. Manage projects using the agreed project management methodologies and documentation to ensure delivery is in line with scope, timeline, and budget. Ensure effective governance, tracking, monitoring, reporting, and communication are in place to keep stakeholders up to date with progress, risks, and issues.</p><p>You Will:</p><ul><li>Lead end-to-end project delivery</li><li>Plan and execute technology transition projects within agreed-upon scope, timeline, and budget.</li><li>Manage project structure and reporting</li><li>Maintain project plans, communication plans, documentation, governance, and stakeholder reporting.</li><li>Coordinate cross-functional teams</li><li>Guide project teams, workstream leads, and SMEs to ensure smooth execution and issue resolution.</li><li>Monitor budget, risks, and quality</li><li>Tracks spend, risks, issues, and contingency actions while ensuring adherence to Concentrix project management standards.</li><li>Support regional technology transitions</li><li>Enable successful delivery of technology transition projects for an assigned Concentrix region.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You Have:</p><ul><li>Bilingual and client-focused</li><li>Fluent in English and French with a strong focus on client satisfaction.</li><li>Qualified in project management</li><li>Bachelor's degree preferred, with a project management certification such as PMI, PRINCE2, Agile, or Lean Six Sigma.</li><li>Experienced in delivery and risk control</li><li>Proven ability to manage multiple projects, risks, budgets, costs, and deadlines in fast-paced environments.</li><li>Capable of leading complex project environments</li><li>Able to handle conflict resolution, stakeholder influence, prioritization, and project execution across teams.</li></ul><p></p></section>
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<br><p>Job Title:</p><br><br>Project Manager<br><p>Job Description</p><br><br><p>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.</p><br><br><p>Concentrix is the global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.</p><br><br><p>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.</p><br><br><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.</p><br><br><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.</p><br><br><p>Join us and be part of this journey towards greater opportunities and brighter futures.</p><br><br><br><p><b>Position Summary: </b></p><br><br><p>Accountable for the successful client transition and internal IT initiatives. Manage projects through their complete lifecycle from initiation to closure and handover to the business and IT operations. Manage projects using the agreed project management methodologies and documentation to ensure delivery is in line with scope, timeline, and budget. Ensure effective governance, tracking, monitoring, reporting, and communication are in place to keep stakeholders up to date with progress, risks, and issues.</p><br><br><br><p><b>You Will:</b></p><br><br><p><b>Lead end-to-end project delivery</b></p><br><br><ul><li><p>Plan and execute technology transition projects within agreed-upon <b>scope, timeline, and budget</b>.</p><br><br></li></ul><p><b>Manage project structure and reporting</b></p><br><br><ul><li><p>Maintain <b>project plans, communication plans, documentation, governance, and stakeholder reporting</b>.</p><br><br></li></ul><p><b>Coordinate cross-functional teams</b></p><br><br><ul><li><p>Guide project teams, workstream leads, and SMEs to ensure smooth execution and issue resolution.</p><br><br></li></ul><p><b>Monitor budget, risks, and quality</b></p><br><br><ul><li><p>Tracks <b>spend, risks, issues, and contingency actions</b> while ensuring adherence to Concentrix project management standards.</p><br><br></li></ul><p><b>Support regional technology transitions</b></p><br><br><ul><li><p>Enable successful delivery of <b>technology transition projects</b> for an assigned Concentrix region.</p><br><br></li></ul><p><b>You Have:</b></p><br><br><p><b>Bilingual and client-focused</b></p><br><br><ul><li><p>Fluent in <b>English and French</b> with a strong focus on <b>client satisfaction</b>.</p><br><br></li></ul><p><b>Qualified in project management</b></p><br><br><ul><li><p>Bachelor’s degree preferred, with a <b>project management certification</b> such as <b>PMI, PRINCE2, Agile, or Lean Six Sigma</b>.</p><br><br></li></ul><p><b>Experienced in delivery and risk control</b></p><br><br><ul><li><p>Proven ability to manage <b>multiple projects, risks, budgets, costs, and deadlines</b> in fast-paced environments.</p><br><br></li></ul><p><b>Capable of leading complex project environments</b></p><br><br><ul><li><p>Able to handle <b>conflict resolution, stakeholder influence, prioritization, and project execution</b> across teams.</p><br><br></li></ul><br><p>Location:</p><br><br>MAR Rabat - 43, Boulevard Ibn Sina, Agdal<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time2026-08-31<br> </div>
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<p><strong>RFR Customer & Operations Specialist</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p>DHL Global Forwarding has an opening for <strong>RFR Customer & Operations Specialist </strong>in Morocco. In this role, you will Implement Road freight Strategy in the country as defined by ensuring ontime delivery of road freight services. Individuals responsibility is to ensure procuring best rates from carriers , commerically work on customer RFQ's and manage Operations for clients.</p><br><br> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p><br><br> <p><strong>In this RFR Customer & Operations Specialist position </strong></p><br><br> <ul> <li>You will own and maintain country road freight tariffs with carriers, ensuring rates remain valid and updated in accordance with agreed validity periods.</li> <li>You will review existing pricing rates and policies with carriers and network partners, initiate updates based on market trends and business requirements, and maintain strong working relationships with stakeholders.</li> <li>You will drive the development of optimal pricing solutions to maximize road freight profitability.</li> <li>You will ensure local and cross-border rates are accurately entered into the rate management system and validated for auto-costing, quotations, and auto-rating purposes.</li> <li>You will manage supplier contracts, establish regular carrier review meetings, and ensure effective engagement with all key carriers.</li> <li>You will analyze accepted and rejected quotations by lane and negotiate with network partners and carriers to secure more competitive rates.</li> <li>You will determine profit margins and provide pricing support while coordinating closely with Sales, Sales Support, and Customer Service teams.</li> <li>You will source and provide spot rates for all types of road freight cargo to support Sales and Customer Service teams.</li> <li>You will negotiate and procure the most competitive rates available in the market.</li> <li>You will support the execution of global procurement strategies and decisions related to rates, processes, and supplier management.</li> <li>You will monitor carrier and station performance and initiate corrective actions where necessary to improve service quality and efficiency.</li> <li>You will execute operational shipments assigned to you, managing the process from customer booking through carrier booking, billing, and system updates, while maintaining ownership of file profitability, revenue, and costs.</li> <li>You will ensure the timely billing of executed shipments and maintain accurate system updates to provide customers with complete shipment visibility.</li> <li>You will ensure carriers are utilized in accordance with defined policies while maximizing profitability for the company.</li> <li>You will provide customers with full shipment visibility and ensure all movements comply with applicable customs regulations and compliance requirements.</li> <li>You will maintain strong working relationships with DGF EU and Freight EU teams to support rate procurement and operational activities effectively.</li> </ul> <p><strong>Qualifications & Experience</strong></p><br><br> <ul> <li>Deep knowledge of Road freight forwarding business from domestic and cross border prospective</li> <li>Excellent analytical, structuring skills along with Strong project management skills and ability to cope with multiple bids in parallel.</li> <li>Results driven and attention to details</li> <li>Minimum 3 years of experience in road freight pricing, commercials and operations</li> <li>Understanding of end to end process from freight and customs prospective for domestic and international road movements</li> <li>Understanding of end to end process from freight and customs prospective for international road movements</li> <li>Team Player</li> </ul> <ul> <li>Improvide department profitability by improving procurement of rates from carriers</li> </ul> <ul> <li>3 years in road freight pricing, commercials and operations</li> <li>Bachelor’s Degree or equivalent experience/qualification</li> <li>Fluent English</li> <li>Fluent French</li> <li>Fluent Arabic</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <p> <br>#LI-MEA</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><b><span>About the role: </span></b></p><br><br><br><p><span><span>The </span><span>Host(</span><span>ess</span><span>)</span><span> is </span><span>the</span><span> first </span><span>interaction for guests in our </span><span>Restaurants, and</span><span> is the designer of memorable</span><span> experiences.</span><span> This role </span><span>is</span><span> dedicated to providing</span><span> exceptional quality and service to our guests.</span></span><span><span>This role is part of the </span><span>Mint Outlet</span><span>, reporting into </span><span>the </span><span>Outlets operations manager</span><span>.</span></span></p><br><br><br><p><b><span>What you will do:</span></b></p><br><br><ul><li><p><span><span>Welcome </span><span>guests and </span><span>provide exceptional service</span><span> during their </span><span>dining experience in collaboration </span><span>with a team of </span><span>servers</span></span></p><br><br></li><li><p><span><span>Manage the host stand, review the reservation </span><span>book</span><span> and make recommendations as to the setup of the table </span><span>sections</span></span></p><br><br></li><li><p><span><span>Ensure</span><span> cleanliness of each section of the dining room</span><span>s </span><span>and make necessary improvements as well as check each table prior to opening to ensure its proper </span><span>set</span></span></p><br><br></li><li><p><span><span>Develop a complete working knowledge of the menus, menu ingredients and </span><span>restaurant </span><span>information</span></span></p><br><br></li></ul><br><br><p><b><span>What you bring:</span></b></p><br><br><ul><li><p><span><span>One to two years’ </span><span>previous</span><span> experience in Food & Beverage outlet; </span><span>p</span><span>revious</span><span> employment experience within a luxury Hotels is considered an </span><span>asset</span></span></p><br><br></li><li><p><span><span>Ability to </span><span>operate</span><span> computer equipment and other food & beverage computer </span><span>systems</span></span></p><br><br></li><li><p><span><span>Strong communication</span><span> skills </span></span></p><br><br></li></ul><br><p> <br><b>What we offer: </b></p><br><br><p><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><br><br><br><br><br><br> </div>