مطلوب مهندسين بترول
٤١٦٦ وظائف شاغرة
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives.
</p><br><br>
<br> Job : <p>Join a dynamic company in the <strong>Medical Equipment</strong> sector as a <strong>Counter Manager</strong>. Based in <strong>Fes</strong>, you will be the face of our company to our clients and the pillar of the daily management of our counter. This is a unique opportunity to develop your career within a structure recognized for its expertise.</p><br><br><p>Your role will be essential in achieving our commercial objectives and satisfying our customers. You will actively contribute to the company's brand image and the smooth running of sales and service operations.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Welcoming clients, prospects, and partners in person and by phone.</li><li>Managing orders, quotes, and invoicing in compliance with internal procedures.</li><li>Monitoring stock levels and participating in inventory counts.</li><li>Organizing and maintaining the counter area for optimal presentation.</li><li>Contributing to the achievement of the counter's sales targets.</li><li>Providing various administrative support related to commercial activity.</li><li>Informing and advising clients on our products and services.</li></ul> <br> Required profile : <p>A diploma of <strong>Bac +3</strong> level is required. A specialization in <strong>Commercial</strong>, <strong>Sales</strong>, or <strong>Export</strong> would be a major asset.</p><br><br><p>Professional experience of <strong>1 to 3 years</strong> in a similar role is requested. Knowledge of the medical equipment sector would be a appreciated plus.</p><br><br><ul><li>Excellent <strong>communication</strong> and <strong>customer relations</strong> skills.</li><li>Sense of <strong>organization</strong> and rigor in administrative management.</li><li>Autonomy and proactivity in problem-solving.</li><li>Proficiency in standard computer tools (Office Suite) and commercial management software.</li><li>Good interpersonal skills and team spirit.</li><li>Adaptability and quick learning ability.</li></ul><p>If you recognize yourself in this description and this challenge motivates you, do not hesitate to apply now. Send my CV to the recruiter</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p>
<strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br>
<br> Job : <p>Within the IT Consulting division, you will be involved in France (to be adapted for Morocco and Tunisia) and internationally in IT system transformation, architecture, and urbanization projects for our clients.<br>You will assist our clients in defining their IT strategy, modernizing their BSS/OSS environments, and evolving towards more open, modular, API-centric, and platform-oriented models.<br>Main activities:<br>• Audit telecom IT systems, particularly BSS/OSS, according to market best practices and recognized frameworks (TM Forum, ITIL, TOGAF).<br>• Contribute to defining IT master plans and transformation roadmaps in line with business, technological, and operational challenges.<br>• Urbanize IT systems and structure different functional and technical domains, including cross-functional repositories.<br>• Define target architectures integrating principles of modularity, interoperability, reusability, and agility for integration.<br>• Build IT transformation roadmaps, identifying priorities, dependencies, risks, milestones, and necessary resources.<br>• Lead the collection of requirements, frame problems, write specifications, and RFPs/RFQs.<br>• Evaluate responses to calls for tender, participate in selection phases, and contribute to negotiations with publishers, integrators, and technological partners.<br>• Facilitate workshops and coordinate different stakeholders: business units, IT departments, architecture, operations, suppliers, and partners.<br>• Support the modernization of IT systems towards more "platforming", event-driven, microservices, and open models.<br>Contribute to co-building with our clients their augmented IT systems by integrating Data and AI for innovative IT services.<br>• Promote good practices in architecture, governance, security, exploitability, and observability in transformation roadmaps.<br> </p><br><br> <br> <br> Required profile : <p>Ideally, you have 10 to 15 years of experience in telecommunications, with significant experience in IT system transformation, enterprise architecture, and urbanization.<br>You have successfully participated in IT system transformation programs with telecom operators, particularly on topics such as:<br>• CRM and 360 customer view<br>• unified order taking<br>• convergent offers<br>• unified billing<br>• customer experience<br>• order management / order delivery<br>• service order management<br>• modernization of legacy solutions<br>• launch of new offers and services<br>You have a good command of:<br>• IT system urbanization principles<br>• BSS/OSS coupling issues and orchestration<br>• standardization of exchanges and API integration<br>• IT transformation and strategic framing approaches<br>You also have good knowledge of several of the following elements:<br>• market BSS/OSS solutions<br>• standards and methods: UML, BPMN, TOGAF, TM Forum, ITIL, COBIT<br>• application architecture and enterprise architecture<br>• consulting practices, writing specifications, and analyzing calls for tender<br>An experience or sensitivity to the following topics would be particularly appreciated:<br>• service-oriented architecture, API management, microservices<br>• event-driven architecture<br>• cloud and containerization<br>•<br>• automation, industrialization, and self-service<br>• observability, exploitability, security by design<br>Expected skills<br>Business and architecture skills<br>• Audit and analysis of complex information systems<br>• Urbanization and enterprise architecture<br>• Strategic framing and definition of IT roadmaps<br>• Facilitation of workshops and multi-stakeholder collaboration<br>• Writing of framing, synthesis, and consulting deliverables<br>• Architecture governance and decision support<br>• Knowledge of API-first architectures and modern integration patterns</p><br><br><p>Soft skills<br>• Autonomy<br>• Analytical and synthetic thinking skills<br>• Writing skills<br>• Excellent interpersonal skills<br>• Ability to interact with diverse stakeholders, from business to technical teams<br>• Transverse leadership<br>• Enjoyment of consulting, transformation, and multicultural environments<br> </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2VB</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b><span><span>Guest Experience Agent </span></span><span>–</span><span>Four</span><span>Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco</span></b></p><br><br><br><p><b><span>About Four Seasons Hotels and Resorts:</span></b></p><br><br><p><span><span>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and</span><span>growing</span><span>. At Four Seasons, we are powered by</span><span>people</span><span>and our culture enables everything we do. </span></span></p><br><br><br><p><span><span>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.</span><span>Whether you work with us, stay with us, live with</span><span>us</span><span>or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. </span></span></p><br><br><br><p><b><span>About Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco:</span></b></p><br><br><p><span><span>This incredible hotel</span><span>located</span><span>in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby,</span><span>located</span><span>within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </span></span></p><br><br><br><p><b><span>The Role of</span><span>the Guest Experience Agent</span><span>:</span></b></p><br><br><p><span><span>We currently have an opportunity for a talented and<span> Guest Exeprience Agent</span></span><span> to join our Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr team in Morocco!</span></span></p><br><br><br><p><span><span>As a Guest Experience Agent, your responsibilities</span><span><span> are :</span></span></span></p><br><br><ul><li><p><span><span>Deliver</span><span>a warm,</span><span>personalized</span><span>welcome</span><span>and</span><span>departure</span><span>,</span><span>ensuring</span><span>smoot</span><span>and efficient check-in and check-out</span><span>experiences</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Anticipate</span><span>guest</span><span>needs</span><span>,</span><span>manage</span><span>requests</span><span>, and</span><span>resolve</span><span>concerns</span><span>promptly</span><span>with</span><span>proactive follow-up</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain</span><span>accurate</span><span>guest</span><span>profiles,</span><span>preferences</span><span>, and interaction records,</span><span>ensuring</span><span>strong</span><span>attention to the administrative</span><span>side</span><span>of the</span><span>guest</span><span>experience</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare</span><span>personalized</span><span>welcome</span><span>cards</span><span>and</span><span>special</span><span>communications to</span><span>enhance</span><span>guest</span><span>recognition</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate</span><span>with</span><span>all</span><span>departments</span><span>to</span><span>ensure</span><span>seamless</span><span>, consistent, and high-</span><span>quality</span><span>service</span><span>delivery</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor</span><span>arrivals</span><span>,</span><span>departures</span><span>, and in-house</span><span>guests</span><span>to</span><span>prioritize</span><span>and</span><span>personalize</span><span>service</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Organize</span><span>special</span><span>arrangements,</span><span>amenities</span><span>, and</span><span>tailored</span><span>experiences</span><span>to</span><span>elevate</span><span>guest</span><span>satisfaction</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Recognize</span><span>returning</span><span>guests</span><span>and</span><span>create</span><span>memorable</span><span>“wow moments”</span><span>aligned</span><span>with</span><span>Four Seasons standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct</span><span>routine inspections of</span><span>guest</span><span>rooms</span><span>to</span><span>ensure</span><span>quality</span><span>and</span><span>maintenance standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handle administrative</span><span>tasks</span><span>,</span><span>reporting</span><span>, and</span><span>communicate</span><span>guest</span><span>feedback or incidents</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support</span><span>team</span><span>operations</span><span>,</span><span>participate</span><span>in briefings, and assist</span><span>colleagues</span><span>during</span><span>peak</span><span>periods</span></span></p><br><br></li></ul><br><br><p><b><span>Our Ideal Guest Exeperience Agent candidate will have:</span></b></p><br><br><p><span><span>We are seeking a talented<span> Guest Experience Agent</span></span><span> to join our team at Four Seasons Hotel Rabat</span><span>KasrAl Bahr!</span></span></p><br><br><ul><li><p><span><span>Strong communication and</span><span>interpersonal</span><span>skills</span></span></p><br><br></li></ul><br><ul><li><p><span><span>High attention to</span><span>detail</span><span>and</span><span>organizational</span><span>ability</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Problem-solving</span><span>mindset</span><span>with</span><span>a</span><span>guest-focused</span><span>approach</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability</span><span>to</span><span>multitask</span><span>in a fast-</span><span>paced</span><span>environment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Knowledge of</span><span>hospitality</span><span>systems</span><span>(Opera)</span><span>is</span><span>an</span><span>advantage</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Fluency in French, Arabic and English is</span><span>a must</span><span>for this location, along with eligibility to work in Morocco.</span></b></p><br><br></li></ul><br><br><p><span><span>Four Seasons Hotels and Resorts can offer what many</span><span>hospitality</span><span>professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</span></span></p><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b>Reservations Agent – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco</b> </p><br><br><p><b>About Four Seasons Hotels and Resorts:</b> </p><br><br><p>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do. </p><br><br><br><p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. </p><br><br><br><p><b>About Four Seasons Hotel Rabat Kasr Al Bahr, Morocco:</b> </p><br><br><p>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </p><br><br><br><p><b>The Role of Reservations Agent:</b> </p><br><br><p>We currently have an opportunity for Reservations Agent to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco! </p><br><br><br><p>Reporting into our Reservations Manager, Responsible for selling the resort and providing information to prospective guests. To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction. </p><br><br><p>Focusing on quality assurance, call and email conversion, maintaining global standards and working closely with the Worldwide Reservations Office, actively driving sales for the hotel by maintaining business relationships, controlling room and rate availability, working with Sales in handling group bookings. </p><br><br><br><p><b>Our Ideal Reservations Agent candidate will have:</b> </p><br><br><p>Reservations agent experience in luxury hospitality operations, exceptional communicator, with excellent interpersonal and relationship-building skills, and an exceptional eye for detail. </p><br><br><br><p>We are looking for a special individual who shares our passion for excellence and whom delights in the magic of curating special experiences and memories for our guests. </p><br><br><br><p><b>Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.</b> </p><br><br><br><p>Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b><span><span>Guest Experience Agent </span></span><span>–</span><span>Four</span><span>Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco</span></b></p><br><br><br><p><b><span>About Four Seasons Hotels and Resorts:</span></b></p><br><br><p><span><span>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and</span><span>growing</span><span>. At Four Seasons, we are powered by</span><span>people</span><span>and our culture enables everything we do. </span></span></p><br><br><br><p><span><span>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.</span><span>Whether you work with us, stay with us, live with</span><span>us</span><span>or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. </span></span></p><br><br><br><p><b><span>About Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco:</span></b></p><br><br><p><span><span>This incredible hotel</span><span>located</span><span>in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby,</span><span>located</span><span>within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </span></span></p><br><br><br><p><b><span>The Role of</span><span>the Guest Experience Agent</span><span>:</span></b></p><br><br><p><span><span>We currently have an opportunity for a talented and<span> Guest Exeprience Agent</span></span><span> to join our Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr team in Morocco!</span></span></p><br><br><br><p><span><span>As a Guest Experience Agent, your responsibilities</span><span><span> are :</span></span></span></p><br><br><ul><li><p><span><span>Deliver</span><span>a warm,</span><span>personalized</span><span>welcome</span><span>and</span><span>departure</span><span>,</span><span>ensuring</span><span>smoot</span><span>and efficient check-in and check-out</span><span>experiences</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Anticipate</span><span>guest</span><span>needs</span><span>,</span><span>manage</span><span>requests</span><span>, and</span><span>resolve</span><span>concerns</span><span>promptly</span><span>with</span><span>proactive follow-up</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain</span><span>accurate</span><span>guest</span><span>profiles,</span><span>preferences</span><span>, and interaction records,</span><span>ensuring</span><span>strong</span><span>attention to the administrative</span><span>side</span><span>of the</span><span>guest</span><span>experience</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare</span><span>personalized</span><span>welcome</span><span>cards</span><span>and</span><span>special</span><span>communications to</span><span>enhance</span><span>guest</span><span>recognition</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate</span><span>with</span><span>all</span><span>departments</span><span>to</span><span>ensure</span><span>seamless</span><span>, consistent, and high-</span><span>quality</span><span>service</span><span>delivery</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor</span><span>arrivals</span><span>,</span><span>departures</span><span>, and in-house</span><span>guests</span><span>to</span><span>prioritize</span><span>and</span><span>personalize</span><span>service</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Organize</span><span>special</span><span>arrangements,</span><span>amenities</span><span>, and</span><span>tailored</span><span>experiences</span><span>to</span><span>elevate</span><span>guest</span><span>satisfaction</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Recognize</span><span>returning</span><span>guests</span><span>and</span><span>create</span><span>memorable</span><span>“wow moments”</span><span>aligned</span><span>with</span><span>Four Seasons standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct</span><span>routine inspections of</span><span>guest</span><span>rooms</span><span>to</span><span>ensure</span><span>quality</span><span>and</span><span>maintenance standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handle administrative</span><span>tasks</span><span>,</span><span>reporting</span><span>, and</span><span>communicate</span><span>guest</span><span>feedback or incidents</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support</span><span>team</span><span>operations</span><span>,</span><span>participate</span><span>in briefings, and assist</span><span>colleagues</span><span>during</span><span>peak</span><span>periods</span></span></p><br><br></li></ul><br><br><p><b><span>Our Ideal Guest Exeperience Agent candidate will have:</span></b></p><br><br><p><span><span>We are seeking a talented<span> Guest Experience Agent</span></span><span> to join our team at Four Seasons Hotel Rabat</span><span>KasrAl Bahr!</span></span></p><br><br><ul><li><p><span><span>Strong communication and</span><span>interpersonal</span><span>skills</span></span></p><br><br></li></ul><br><ul><li><p><span><span>High attention to</span><span>detail</span><span>and</span><span>organizational</span><span>ability</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Problem-solving</span><span>mindset</span><span>with</span><span>a</span><span>guest-focused</span><span>approach</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability</span><span>to</span><span>multitask</span><span>in a fast-</span><span>paced</span><span>environment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Knowledge of</span><span>hospitality</span><span>systems</span><span>(Opera)</span><span>is</span><span>an</span><span>advantage</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Fluency in French, Arabic and English is</span><span>a must</span><span>for this location, along with eligibility to work in Morocco.</span></b></p><br><br></li></ul><br><br><p><span><span>Four Seasons Hotels and Resorts can offer what many</span><span>hospitality</span><span>professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</span></span></p><br><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong> </p><br> <br> <p>UNDP's Country Programme in Morocco (2023–2027) is fully aligned with the New Development Model, the Government Programme, the United Nations Sustainable Development Cooperation Framework (UNSDCF), the UNDP Strategic Plan, and the 2030 Agenda for Sustainable Development. It emphasizes a human rights-based approach, gender equity, and the principle of leaving no one behind. The Country Programme builds on previous development results and leverages UNDP country, regional and global institutional capacities, including South-South and triangular cooperation. </p><br> <br> <p>UNDP Country Office in Morocco works in close partnership with the Government and the international community to advance the New Development Model's objectives of structural transformation toward a more inclusive, empowered, sustainable and resilient economy and society, contributing to broader African prosperity. The UNDP Resident Representative (RR) leads and oversees the work of the Country Office, seconded by the Deputy Resident Representative (DRR Programme & Operations). The Country Office comprises approximately 50 staff and personnel and delivers around USD 25 million in programmatic support to Morocco annually. </p><br> <br> <p>The Country Office characterised by multiple thematic portfolios, a diverse donor base, and a mix of Direct and National Implementation Modalities requires a dedicated Programme Management Support Unit (PMSU) to provide support to quality assurance, monitoring and evaluation, audit coordination, risk management, and corporate compliance support across the full programme cycle. The PMSU Coordinator leads this function and acts as a strategic advisor to senior management on the integrity, performance and accountability of the UNDP Morocco programme portfolio. </p><br> <br> <p><strong>Duties and responsibilities</strong> </p><br> <br> <p>Under the direct supervision of the Deputy Resident Representative (Programme & Operations), the PMSU Coordinator supports the effective management and monitoring of the UNDP programme portfolio, including substantive and financial monitoring, planning and target setting, the development and oversight of standard procedures, and the implementation of partnership and donor agreements based on agreed annual work plans. </p><br> <br> <p>The PMSU Coordinator acts as a quality assurance advisor to Senior Management on all aspects of the programme and provides advice to the DRR and to programme units on strategic planning, monitoring and evaluation, audit, risk management, the Internal Control Framework, Results-Based Management, and financial management of the programming portfolio. The PMSU Coordinator also works closely with Operations and the Service Centre, acting as a bridge between programme and operations functions and enhancing information sharing across units. </p><br> <br> <p><strong>Key functions</strong> </p><br> <br> <p>In particular, the PMSU Coordinator will: </p><br> <br> <p><strong>1. Advise the DRR on and coordinate programme strategic planning and corporate reporting</strong> </p><br> <br> <ul> <li>Provide catalytic support on programme strategic planning in relation to the CPD, UNSDCF, UNDP Strategic Plan, and coordinate annual programme planning exercises across portfolios. </li> </ul> <br> <ul> <li>Coordinate the preparation of the Integrated Work Plan (IWP), the Results-Oriented Annual Report (ROAR), and other corporate planning and results-reporting exercises. </li> </ul> <br> <ul> <li>Support the Senior Management Team (SMT) in business process mapping and the establishment of internal Standard Operating Procedures for results management and workflow control across programme units. </li> </ul> <br> <ul> <li>Contribute to regular assessments of the country strategic plans and implementation plans, identifying lessons learned and areas of emphasis to underpin consistently improved programming. </li> </ul> <br> <ul> <li>Introduce innovation and best practices to enhance programme performance. </li> </ul> <br> <p><strong>2. Support the DRR in providing quality assurance, financial oversight and policy advice across the programme cycle</strong> </p><br> <br> <ul> <li>Support strategic oversight of programme planning, budgeting, implementation and monitoring across the Country Office, tracking the use of financial resources in accordance with UNDP rules and regulations. </li> </ul> <br> <ul> <li>Strengthen internal control systems and maintain compliance standards across the Country Office, in close coordination with the Operations Unit. </li> </ul> <br> <br> <ul> <li>Foster collaboration between programme units, project teams, HQ and the RBAS Regional Hub, ensuring sound financial performance through programme resource analysis (including DPC/DES) and effective resource planning. </li> </ul> <br> <ul> <li>Advise on implementation modalities (DIM, NIM, etc.) based on UNDP rules and regulations and advise project staff and implementing partners on control systems and operational compliance. </li> </ul> <br> <ul> <li>Assess work processes and procedures with Team Leaders and Project Managers to ensure tasks are carried out with maximum efficiency. </li> </ul> <br> <ul> <li>Monitor Country Office delivery, resource mobilization, TRAC allocation, revenue management and cost recovery, and support periodic monitoring of corporate dashboards and exceptions, identifying remedial actions. </li> </ul> <br> <ul> <li>Provide quality assurance for legal and partnership instruments, including Letters of Agreement (LoAs), Memoranda of Understanding (MoUs), Micro-Capital Grants (MCGs), and Cost-Sharing Agreements, ensuring compliance with UNDP rules and regulations. </li> </ul> <br> <ul> <li>Provide quality assurance for CO HACT payments, as a complement to programme and operations assurances, highlighting issues which require additional due diligence or complementary documentation, and advising on continuous quality improvements for effective, transparent and swift processes in support to implementation. </li> </ul> <br> <ul> <li>Ensure effective application of Results-Based Management (RBM) tools, establishment of management targets, compliance with corporate requirements, and rigorous use of Quantum and other UNDP corporate platforms. </li> </ul> <br> <ul> <li>Oversee adherence to procurement plans and ensure the efficient use of resources in accordance with UNDP rules and policies. </li> </ul> <br> <p><strong>3. Lead the design and implementation of the Country Office monitoring and evaluation system</strong> </p><br> <br> <ul> <li>Provide technical advice on M&E for projects within the Country Office portfolio, including the design of M&E frameworks with defined indicators and theories of change to facilitate evaluation at later stages. </li> </ul> <br> <ul> <li>Promote evaluation standards, quality assurance and capacity development within the programme. </li> </ul> <br> <ul> <li>Facilitate quarterly, mid-year and annual reviews of project indicators and targets to assess progress, identify constraints and gaps, and provide recommendations for course correction. </li> </ul> <br> <ul> <li>Ensure that evaluation findings feed into policy, programme and project design, and oversee the timely preparation of management responses to all evaluations. </li> </ul> <br> <ul> <li>Provide methodological support to project units during the formulation, approval and implementation of M&E procedures and instruments, and select appropriate RBM tools, particularly for monitoring. </li> </ul> <br> <ul> <li>Carry out programme analysis at outcome and sub-outcome level, in collaboration with programme and operations teams, to capture lessons learned and ensure that risks are properly monitored and mitigated. </li> </ul> <br> <ul> <li>Undertake regular field visits to ensure compliance and timely execution of monitoring and evaluation activities by project units. </li> </ul> <br> <ul> <li>Support the conduct of project and outcome-level evaluations in collaboration with the RR/DRR, programme teams, and the Independent Evaluation Office, including evaluations measuring the impact of the Country Office programme. </li> </ul> <br> <p><strong>4. Coordinate audit, risk management and assurance exercises</strong> </p><br> <br> <br> <ul> <li>Assess risk areas and work with project personnel to minimize risk exposure, in consultation with relevant project and operations teams and under the oversight of the Country Office Management Team. </li> </ul> <br> <ul> <li>Coordinate periodic Harmonized Approach to Cash Transfers (HACT) exercises and other assurance activities. </li> </ul> <br> <ul> <li>Prepare audit plans for projects and the Country Office, and coordinate audit exercises with senior management, project teams, implementing partners and external auditors. </li> </ul> <br> <ul> <li>Monitor the implementation of previous audit recommendations and report status to the Country Office Management Team at regular intervals. </li> </ul> <br> <ul> <li>Actively participate in project audits, internal controls and follow-up actions, and ensure compliance with audit quality standards and timeframes. </li> </ul> <br> <ul> <li>Maintain and update the Country Office risk register, escalating significant risks to senior management as appropriate. </li> </ul> <br> <p><strong>5. Manage the PMSU team and foster knowledge management across the Country Office</strong> </p><br> <br> <ol> <li>Supervise the PMSU staff (M&E Associate, Finance Analyst, and any other PMSU personnel) in all staffing, financial, planning, administrative and monitoring matters, including performance management. </li> </ol> <br> <ol> <li>Facilitate knowledge building and knowledge sharing on quality programme management within the Country Office and with HQ and Regional Hub colleagues. </li> </ol> <br> <ol> <li>Promote close cooperation and coordination between projects in the monitoring of both processes and impact of UNDP Morocco interventions. </li> </ol> <br> <ol> <li>Disseminate good practices and advocate UNDP's successful experiences and substantive areas of expertise through global knowledge networks. </li> </ol> <br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation </p><br> <br> <p><strong>Institutional arrangements</strong> </p><br> <br> <p>The PMSU Coordinator reports directly to the Deputy Resident Representative (Programme & Operations). The incumbent supervises the PMSU team (M&E Associate NPSA 6 and Finance Assistant NPSA 5) and also works in collaboration with the Resident Representative, Programme Analysts and Project Coordinators across all thematic portfolios, the Operations Unit, the Service Centre, and Country Office Gender and Communications focal points. </p><br> <br> <p>Externally and across the wider UNDP system, the PMSU Coordinator engages with the RBAS Regional Hub (Bureau for Arab States), UNDP Headquarters teams (Bureau for Programme and Policy Support, Bureau for Management Services, Independent Evaluation Office, Office of Audit and Investigations), implementing partners, donors, and external auditors. The incumbent contributes to United Nations Country Team M&E and audit processes as relevant. </p><br> <br> <p> <strong>Competencies</strong> </p><br> <br> <br> <p><i><strong>Core Competencies</strong></i> </p><br> <br> <br> <br> <p><strong>Achieve Results:</strong> </p><br> <br> <br> <p>LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work </p><br> <br> <br> <br> <p><strong>Think Innovatively:</strong> </p><br> <br> <br> <p>LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking </p><br> <br> <br> <br> <p><strong>Learn Continuously:</strong> </p><br> <br> <br> <p>LEVEL 2: Go outside comfort zone, learn from others and support their learning </p><br> <br> <br> <br> <p><strong>Adapt with Agility:</strong> </p><br> <br> <br> <p>LEVEL 2: Adapt processes/approaches to new situations, involve others in change process </p><br> <br> <br> <br> <p><strong>Act with Determination: </strong> </p><br> <br> <br> <p>LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously </p><br> <br> <br> <br> <p><strong>Engage and Partner:</strong> </p><br> <br> <br> <p>LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships </p><br> <br> <br> <br> <p><strong>Enable Diversity and Inclusion:</strong> </p><br> <br> <br> <p>LEVEL 2: Facilitate conversations to bridge differences, considers in decision making </p><br> <br> <br> <br> <p><i><strong>People Management </strong></i> </p><br> <br> <p>UNDP People Management Competencies can be found in the dedicated <u>site.</u> </p><br> <br> <p><i><strong>Cross-Functional & Technical competencies (insert up to 7 competencies) </strong></i> </p><br> <br> <p><i><strong>Thematic Area</strong></i> </p><br> <br> <br> <p><i><strong>Name</strong></i> </p><br> <br> <br> <p><i><strong>Definition</strong></i> </p><br> <br> <br> <br> <p><strong>Business Direction and Strategy </strong> </p><br> <br> <br> <p><strong>System Thinking </strong> </p><br> <br> <br> <p>Ability to use objective problem analysis and </p><br> <br> <p>judgement to understand how interrelated </p><br> <br> <p>elements coexist within an overall process or </p><br> <br> <p>system, and to consider how altering one element </p><br> <br> <p>can impact on other parts of the system </p><br> <br> <br> <br> <p><i><strong>Business Management </strong></i> </p><br> <br> <br> <p><strong>Risk Management </strong> </p><br> <br> <br> <p>Identify and organize act</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives.
</p><br><br>
<br> Job : <p>Join our dynamic company in the <strong>Medical Equipment</strong> sector, a key player in the field of respiratory solutions. The position of <strong>Technical Sales Representative for Respiratory Equipment</strong> is based in <strong>Rabat</strong>, in the heart of a rapidly growing region. This opportunity will allow you to use your expertise to develop our market presence and contribute to improving the health of our patients.</p><br><br><p>The main goal is to <strong>drive sales growth</strong> of our respiratory equipment in the assigned territory. This will involve building and maintaining lasting relationships of trust with professional clients, while ensuring <strong>optimal customer satisfaction</strong>. Gaining new markets and <strong>increasing turnover</strong> will be at the core of your responsibilities.</p><br><br><p>Your daily responsibilities will include:</p><br><br><ul><li>Prospecting and identifying new potential clients in the medical sector.</li><li>Presenting and arguing the value of our innovative technical solutions to healthcare professionals.</li><li>Establishing personalized quotes and negotiating commercial terms.</li><li>Following up on the existing customer portfolio to build loyalty and identify development opportunities.</li><li>Explaining how to use the respiratory equipment and providing customer follow-up. </li><li>Conducting competitive monitoring and relaying relevant information to marketing.</li><li>Participating in trade shows and industry events to promote the brand.</li><li>Managing and optimizing the <strong>sales process</strong>, from initial contact to contract signing.</li></ul> <br> Required profile : <p>A <strong>Master's degree (Bac +5 and above)</strong> is required, ideally in <strong>Sales</strong>, <strong>Marketing</strong>, or <strong>International Trade</strong>. Solid academic training will be a major asset for understanding the technical and commercial aspects of respiratory equipment.</p><br><br><p><strong>3 to 5 years of professional experience</strong> in a similar role is expected. It is essential to have previous experience in the medical equipment sector, particularly in selling complex technical solutions. Successful experience in business development will be particularly appreciated.</p><br><br><ul><li>Excellent <strong>command of sales and negotiation techniques</strong>.</li><li>Solid scientific knowledge, and knowledge of medical equipment. </li><li>Strong <strong>communication</strong> and <strong>customer relations</strong> skills.</li><li>Analytical skills and ability to understand technical needs.</li><li>Autonomy, rigor, and organizational skills.</li><li>Strong <strong>persuasion</strong> and argumentation skills.</li><li>Proficiency in computer tools (CRM, Office Suite).</li><li>Good knowledge of the respiratory equipment market would be a plus.</li><li>A valid driver's license (Category B) is essential for professional travel.</li></ul><p>If you are passionate about the healthcare field, have a strong sense of business, and wish to thrive in a growing company, your profile interests us! Don't wait any longer, apply now for this unique opportunity.</p><br><br> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting the RM Director in her missions and projects. Ensuring reservations are taken by phone, fax, or internet, as well as all related operations. Managing client requests (Strategic Accounts, VIP clients, and Top VIPs) and fostering customer loyalty after complaints: contacting clients for their reservations and overseeing their customer experience, personalizing and anticipating their needs. Actively participating in sales presentations, site visits, and client meetings. Developing pricing, distribution contracts, and direct sales. Increasing the visibility of the two hotels and points of sale in key markets with online distributors. Measuring performance across different sites in terms of new exposure, double exposure, updates, and promotion. Studying, examining, and analyzing the competitive environment, market trends, and customer needs and feedback to demonstrate initiative and adapt strategically. Prepare, process, and compile data for daily, weekly, and monthly reports, annual objectives, the sales and marketing budget, forecasts, and other reports, in accordance with instructions and requirements. Develop marketing actions and evaluate the effectiveness of existing programs and strategies. Ensure compliance with the Sofitel brand's pricing policy and strategy. Manage and direct advertising, public relations, and promotional activities with the RM Director. Ensure customer satisfaction while remaining competitive in the market and financially efficient. Evaluate evolving customer needs, customer composition, and portfolio developments to propose necessary operational changes as needed. Communicate effectively with other departments and interact with team members to guarantee the expected quality of service for the customer. Manage the PMS, Tars, and extranet for distributors and central purchasing offices. Reservations: Track and control reservations: Rate checks, upgrades, cancellations, no-shows. Analyze occupancy rates, average room rates, and RevPAR. Optimize occupancy rates and average room rates. Establish a pricing and sales strategy in collaboration with the General Manager and the Sales Director.Develop budget forecasts in collaboration with the Sales Director and with approval from the General Manager. Analyze and monitor the hotel's KPIs to identify opportunities to increase revenue from rooms and other operational departments. Be responsible for the proper functioning of all systems and tools for managing room and other service revenue. Coordinate with the sales team to determine attractive and engaging pricing offers. Prospect virtual distributor sites. Provide strategic and tactical support to the F&B department, which includes restaurants, bars, and banquets. Participate in the recruitment of ALL clients and directly monitor the recruitment of their team. Contribute to the customer preference database. Participate in the strategy adopted by the Accor Group and the owner. Contribute to improving the hotel's RPS score. Respond to and manage customer complaints. Respect Accor Group's internal standards and procedures. From the owner: Ensuring customer satisfaction directly. Additional information: Accor Heartist Card. Specific benefits. And much more...</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>The Doorman is the first and last point of contact for guests at the hotel. As a representative of Four Seasons' luxury service standards, the Doorman warmly welcomes guests, assists with arrivals and departures, manages guest traffic at the hotel entrance, and provides exceptional personalized service while ensuring safety and security.</p><p><strong>Key Responsibilities</strong></p><p><strong>Guest Service</strong></p><ul><li>Greet guests and visitors with professionalism, warmth, and genuine hospitality.</li><li>Open doors for arriving and departing guests.</li><li>Welcome guests by name whenever possible.</li><li>Provide directions, information about hotel facilities, local attractions, and transportation options.</li><li>Anticipate guest needs and offer assistance proactively.</li></ul><p><strong>Arrival and Departure Assistance</strong></p><ul><li>Coordinate with Bell Attendants and Concierge to ensure smooth guest arrivals and departures.</li><li>Assist guests entering and exiting vehicles.</li><li>Manage luggage assistance requests and communicate with the Bell Desk.</li><li>Escort guests when necessary.</li></ul><p><strong>Transportation Management</strong></p><ul><li>Organize taxi, limousine, and other transportation services for guests.</li><li>Assist with valet parking coordination where applicable.</li><li>Maintain orderly traffic flow at the hotel entrance.</li><li>Monitor guest pickup and drop-off areas.</li></ul><p><strong>Safety and Security</strong></p><ul><li>Monitor the entrance area and report suspicious activities.</li><li>Maintain awareness of emergency procedures and safety protocols.</li><li>Ensure guest safety while entering and exiting vehicles.</li><li>Support hotel security efforts by observing and reporting concerns.</li></ul><p><strong>Hotel Knowledge</strong></p><ul><li>Maintain a strong understanding of:</li><li>Hotel services and amenities</li><li>Restaurant operating hours</li><li>Spa and recreational facilities</li><li>Local attractions and landmarks</li><li>Transportation routes and airport information</li></ul><p><strong>Appearance and Professional Standards</strong></p><ul><li>Maintain Four Seasons grooming and uniform standards at all times.</li><li>Demonstrate courtesy, professionalism, and discretion.</li><li>Uphold Four Seasons service culture and brand values.</li></ul><p><strong>Qualifications</strong></p><ul><li>Previous experience in luxury hospitality preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work outdoors in varying weather conditions.</li><li>Professional appearance and demeanor.</li><li>Ability to stand for extended periods.</li><li>Basic knowledge of the local area and tourist attractions.</li><li>Fluency in English; additional languages are an advantage.</li></ul><p><strong>Core Competencies</strong></p><ul><li>Guest Focus</li><li>Luxury Service Excellence</li><li>Communication Skills</li><li>Teamwork and Collaboration</li><li>Problem Solving</li><li>Attention to Detail</li><li>Cultural Awareness</li><li>Professionalism</li></ul><p><strong>Physical Requirements</strong></p><ul><li>Standing and walking for long periods.</li><li>Lifting, carrying, or assisting with light luggage when required.</li><li>Working in outdoor environments and varying weather conditions.</li><li>Ability to respond quickly to guest needs.</li></ul><p><strong>Four Seasons Service Culture Expectations</strong></p><ul><li>Treat every guest with respect, kindness, and genuine care.</li><li>Create memorable first and last impressions.</li><li>Anticipate guest needs before they are expressed.</li><li>Deliver personalized and intuitive service consistent with Four Seasons standards.</li><li>Build positive relationships with guests, residents, and colleagues.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in luxury hospitality preferred. Excellent communication and interpersonal skills. Strong customer service orientation. Ability to work outdoors in varying weather conditions. Professional appearance and demeanor. Ability to stand for extended periods. Basic knowledge of the local area and tourist attractions. Fluency in English; additional languages are an advantage.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Join our dynamic team in the mining sector as a Site Human Resources Manager. You will actively contribute to Human Resources Management within our company.</p><br><br><p>You will be part of a passionate team dedicated to providing the best support and well-being for our employees.</p><br><br><p>You will be responsible for:</p><br><br><ul><li>Implementing the human resources management policy defined by the company</li><li>Implementing the various projects arising from the company's HR strategy (mobility, recruitment monitoring, annual development interviews, etc.)</li><li>Ensuring the onboarding and integration of new hires in collaboration with the occupational health department and the HSE department</li><li>Overseeing the recruitment and integration of new temporary hires</li><li>Overseeing interns</li><li>Overseeing employee career development</li><li>Implementing and running the various HR processes</li><li>Maintaining employee individual files</li><li>Managing personnel administration (leave, timekeeping, employee requests, disciplinary management, etc.)</li><li>Listening to and resolving employee complaints and requests concerning all HR areas</li><li>Participating in HR diagnostics</li><li>Producing HR activity reports</li><li>Developing HR dashboards</li><li>Ensuring compliance with social regulations and legal obligations</li><li>Ensuring the implementation and monitoring of social protection and health regulations (work accidents, illness, etc.).</li><li>Developing and updating organizational charts and job descriptions in coordination with the managed departments</li><li>Contributing to the improvement of working conditions and organization</li><li>Organizing professional elections and setting up joint committees.</li><li>Maintaining relationships with social partners (employee representatives, labor inspector, etc.) </li></ul><p><strong>Geographic location of the position:</strong> Boumadine Mine, Tinejdad, Taroudant Province.<br><strong>Working hours:</strong> 20 days work / 10 days rest rotation - 9.5 hours per day.<br><strong>Accommodation and meals provided by the company.</strong><br><strong>Type of contract:</strong> Permanent contract (CDI)<br> </p><br><br> <br> Required profile : <p>Holder of a Master's degree (Bac + 5) in Human Resources Management.</p><br><br><p>You have at least 5 years of professional experience in human resources management, in the mining, cement, steel, or construction sectors.</p><br><br><p><strong>Required skills:</strong></p><br><br><ul><li>A strong knowledge and experience of all aspects of human resources.</li><li>Mastery of labor law and current regulations.</li><li>Project management: Ability to manage multiple projects simultaneously, meet deadlines, and manage priorities</li><li>Computer skills: Proficiency in HR software (HRIS), project management tools, and Microsoft Office</li><li>Data analysis: Ability to interpret HR data to make informed decisions and measure the impact of HR policies</li><li>Communication: Ability to communicate clearly and effectively, both in writing and orally, with all hierarchical levels</li><li>Active listening: Being attentive to the needs and concerns of employees</li><li>Empathy and discretion: Ability to put yourself in others' shoes, handle sensitive information with confidentiality and integrity</li><li>Leadership: Inspire confidence, lead by example, know how to motivate and develop talents</li><li>Conflict resolution: Ability to manage disagreements constructively, find mutually beneficial solutions</li><li>Be proactive and persuasive</li><li>A high level of adaptability</li><li>Very good level of French</li><li>Good level of English</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Technical Support Engineer – Dutch Speaker</b></p><br><p>At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge is, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.</p><br><p>Join us to do the best work of your career and make a profound social impact as a <b>Technical Support Engineer </b>on our<b> Technical Support </b>Team in <b>Casablanca, Morocco</b>.</p><br><p><br><b>What you’ll achieve</b><br> As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.<br><b>You will:</b></p><br><ul> <li> <p>Resolve customer-reported issues while working closely with other multi-functional teams</p><br></li> <li> <p>Provide feedback to Engineering for improving product quality and reliability</p><br></li> <li> <p>Determine priority levels while negotiating and setting expectations with customers</p><br></li> <li> <p>Document relevant information and ensure that the customer is communicated with in a timely manner and treated with the highest degree of respect</p><br></li> <li> <p>Drive operational excellence through quality closures and proper escalation of issues</p><br></li></ul><p><br><b>Take the first step towards your dream career</b><br> Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:</p><br><p><b>Essential Requirements</b></p><br><ul> <li> <p>2 to 5 years of related experience</p><br></li> <li> <p>Great communication skills in <b>Dutch and English</b></p><br></li> <li> <p>First-rate customer focus, phone etiquette, and work ethic</p><br></li> <li> <p>Ability to work under pressure with calmness and composure</p><br></li> <li> <p>Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures</p><br></li> <li> <p>Ability to take on shift work, holidays, weekends and on-call responsibilities</p><br></li></ul><p><br><b>Who we are</b></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br> Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.<br> Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>YOUR MISSION The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. As a Senior Account Manager, you will play a key role in developing the food business with top partners in Morocco.</p><p>THE JOURNEY Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence. Onboard new partners on our platform by providing them all the necessary tools and information to start working. Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. Tracking and reporting of performance metrics. Lead partnership renegotiations to establish a strong working collaboration grounded on sustainable economics for both parties. Get feedback from our partners and translate it into product, marketing and operations improvement. Prepare reports and dashboards to present to partners and use as a source of operational improvements. Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years of experience in Account Management, Business Consultant and/or Past Entrepreneurial experience</li><li>You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking</li><li>The skills to manage the big picture and the smallest details. You're always on top of your deadlines and you demonstrate to be an organization freak!</li><li>You've got a good judgment and assertiveness and own up to your mistakes facing any situation with an optimistic approach</li><li>You re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented with a hands-on spirit</li><li>Ability to comfortably work in a high growth and high-performance company with a fast pace.</li><li>Problem solver, data-driven with an analytical approach</li><li>Strong Commercial, Communication, Interpersonal, and Project management skills</li><li>English is mandatory, along with French & Arabic.</li><li>Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company.
</p><br><br>
<br> Job : <p>Have you already sold insurance/finance products and do you know how to manage a commercial exchange from start to finish? At ADM Value, we are hiring experienced sales representatives for borrower's insurance on an online sales project.<br>You will handle incoming and outgoing calls from prospects and clients, qualify their borrower profile, compare offers using a pricing tool, and guide them through to subscription. The role is demanding: here, the quality of analysis + the ability to close the deal make the difference.</p><br><br><p>You will handle prospects/clients (incoming and outgoing) expressing a need for borrower's insurance.<br>You will qualify the request: type of loan, amount, duration, bank, professional context, health information.<br>You will analyze the profile and adapt your pitch according to the client's expectations and constraints.<br>You will respond to objections precisely, highlighting the benefits: savings, guarantees, flexibility.<br>You will compare prices and guarantees between insurers using a pricing tool and support the client until subscription.<br>You will achieve your commercial objectives with a focus on satisfaction and results.</p><br><br> <br> Required profile : <p>Are you comfortable with remote sales, and do you know how to qualify, present benefits, and close deals? You understand the stakes of a loan and can simply explain guarantees and price differences.</p><br><br><p>Proven experience in telesales, ideally in insurance/banking/finance.<br>Very good level of French (spoken + written): clarity, precision, credibility.<br>Ability to analyze a borrower's profile and understand the logic of a loan.<br>Mastery (or strong comfort) with a pricing tool: compare guarantees/prices and guide towards the right solution.<br>Negotiation skills, results-oriented mindset, rigor in follow-up.<br>Punctuality and availability within the hours of 9 AM - 7 PM<br>Social benefits and others<br>You join ADM Value on a permanent contract (CDI), with full social coverage and a salary that rewards performance. The goal: a stable environment, clear rules, and uncapped bonuses for those who deliver.</p><br><br><p>Permanent contract from the start.<br>Social security (CNSS) + health insurance (AMO).<br>Fixed salary + meal voucher bonus + transport bonus.<br>Activity bonus + uncapped performance bonuses.<br>Employee partnerships: preferential rates (services, leisure, shopping...).<br>A structured work environment focused on results and progress.<br>Working hours: Monday to Thursday: 10 AM - 1 PM / 2 PM - 7 PM + Friday: 10 AM - 1 PM / 2 PM - 6 PMNet salary + bonuses<br>Salary package of over 7,300 Moroccan Dirhams net, with uncapped bonuses.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Office/Unit/Project Description </strong></p><br> <br> <p>UNDP supports countries in achieving sustainable and inclusive human development by helping them eradicate poverty in all its forms, accelerate structural transformations for sustainable development, and build resilience to crises and shocks. UNDP partners with people at all levels of society to help build nations that can withstand crisis, and that drive and sustain the kind of growth that improves the quality of life for everyone. </p><br> <br> <p>The Kingdom of Morocco has embarked on an ambitious development trajectory anchored in the New Development Model (NMD), and key reform agendas such as on social protection and advanced regionalization, well aligned with implementation of the 2030 Agenda. The country has positioned itself as a regional leader in climate ambition, digital transformation, financing for development (FfD), including through its active engagement in the Fourth International Conference on Financing for Development (FfD4) and the Compromiso de Sevilla, and South-South and triangular cooperation. </p><br> <br> <p>Within this context, UNDP Morocco's Programme is structured around three integrated pillars (Governance, Planet, Prosperity). The Prosperity Pillar focuses on inclusive economic transformation, decent work and employment, social protection, financing for sustainable development, human capital, and the territorialization of the Sustainable Development Goals (SDGs), with a strong emphasis on leaving no one behind and reaching the most vulnerable populations and territories. </p><br> <br> <p>To scale up delivery of its inclusive growth portfolio in line with national priorities, UNDP Morocco is recruiting an Inclusive Growth Coordinator at the NPSA-9 level. Under the overall guidance of the Deputy Resident Representative, and under the direct supervision of the Programme Analyst of the Prosperity Pillar, the Coordinator will provide substantive coordination, programmatic and policy advisory support across a portfolio covering inclusive growth, poverty reduction and employment, social protection, health and development, and financing for development, with a particular emphasis on the local and territorial level. </p><br> <br> <p><strong>Scope of Work </strong></p><br> <br> <p>The Inclusive Growth Coordinator will lead the coordination, technical backstopping and policy positioning of UNDP Morocco's inclusive growth portfolio, ensuring substantive coherence, quality assurance, and integrated programming across thematic areas. The Inclusive Growth Coordinator will work closely with the Programme Analyst of the Prosperity Pillar, Project Managers, Programme Analysts, the and counterparts in Government, the UN Country Team, Development Partners, the private sector, academia and civil society. </p><br> <br> <p>Under the overall guidance of the Deputy Resident Representative, and direct supervision of the Programme Analyst of the Prosperity pillar, the Inclusive Growth Coordinator will drive the following key functions: </p><br> <br> <p><strong>A. Ensure portfolio coordination, quality assurance and strategic positioning</strong> </p><br> <br> <ul> <li>Coordinate the implementation, monitoring and reporting of the inclusive growth portfolio, ensuring alignment with the Country Programme Document (CPD), the United Nations Sustainable Development Cooperation Framework (UNSDCF), Agenda 2030 and the Sustainable Development Goals and other internationally agreed development goals, the “Nouveau Modèle de Développement” (NMD) and Morocco's national priorities. </li> </ul> <br> <ul> <li>Provide substantive backstopping and quality assurance to project managers and analysts working on poverty, employment, private sector development, social protection, health and Financing for Development (FfD), including review of workplans, narrative and financial reports, results frameworks and donor deliverables. </li> </ul> <br> <ul> <li>Lead integrated programming across the portfolio, identifying synergies between projects and with the Planet and Governance pillars, and cross-cutting accelerators (digital, innovation, gender, youth). </li> </ul> <br> <ul> <li>Contribute to the design of new initiatives and concept notes, including project documents, theories of change, results and resources frameworks, and risk and stakeholder analyses, in line with UNDP's programme and operations policies and procedures (POPP) and Social and Environmental Standards (SES). </li> </ul> <br> <br> <ul> <li>Support the Programme Analyst and senior management in positioning UNDP as a strategic partner of choice on inclusive growth, including by drafting strategic notes, briefings, talking points, op-eds and policy papers for the Resident Representative, the Deputy Resident Representative and the Team Leader. </li> </ul> <br> <p><strong>B. Ensure substantive coordination and programming across thematic areas</strong> </p><br> <br> <ul> <li>Provide substantive coordination, programmatic and policy advisory support across the thematic scope of the inclusive growth portfolio, ensuring evidence-based, integrated and territorially-grounded programming. The portfolio covers (and are not limited to) the following key thematic areas, with a particular focus on the local and territorial level: </li> </ul> <br> <ul> <li>Inclusive growth, poverty reduction and inequalities, including multidimensional poverty (MPI), the leaving-no-one-behind (LNOB) agenda, territorial disparities, and the operationalization of the New Development Model. </li> </ul> <br> <ul> <li>Decent work and productive employment, including youth employment, women's economic empowerment, the social and solidarity economy (SSE), MSMEs and entrepreneurship ecosystems, skills development, and integrated local economic development (LED). </li> </ul> <br> <ul> <li>Social protection, including the generalization of universal health coverage (AMO), family allowances, pensions and unemployment insurance; adaptive, climate- and shock-responsive social protection; and the financing, governance and equity of social protection systems. </li> </ul> <br> <ul> <li>Health and development, including health systems strengthening and health financing, the social determinants of health, climate and health, HIV/AIDS, tuberculosis, malaria and non-communicable diseases, and inclusive and rights-based approaches to health. </li> </ul> <br> <ul> <li>Financing for sustainable development with a strong territorial focus, including the Integrated National Financing Framework (INFF, and ILFF), domestic resource mobilization and Tax for SDGs, sub-national and municipal finance, SDG-aligned budgeting, blended and innovative finance, insurance and risk finance, public-private partnerships, diaspora financing and SDG Investor Maps, in line with the Compromiso de Sevilla. </li> </ul> <br> <ul> <li>Provision of technical advisory support Provide policy advisory support to senior management and government counterparts, including through evidence-based analytical work, policy briefs, strategic notes, talking points and briefings on the above thematic areas. </li> </ul> <br> <ul> <li>Lead and contribute to the design of new initiatives (concept notes, project documents, theories of change, results and resources frameworks) in line with UNDP's Programme and Operations Policies and Procedures (POPP) and Social and Environmental Standards (SES), with particular attention to integrated and multi-thematic programming. </li> </ul> <br> <ul> <li>Coordinate analytical work on poverty, inequalities, employment, social protection, health and financing for development, in partnership with the High Commission for Planning (HCP), the National Observatory for Human Development (ONDH), academia and think-tanks; promote the use of disaggregated data, microsimulation and geospatial analysis. </li> </ul> <br> <ul> <li>Support the substantive development and implementation of UNDP Morocco's flagship initiatives across these themes, including the ILFF offer, SDG Investor Maps, and potential future initiatives around Tax for SDGs, Insurance and Risk Finance for Development, and Global Fund-supported programmes, ensuring coherence, quality and visibility. </li> </ul> <br> <ul> <li>Engage strategically with sub-national authorities (regional councils, provinces and communes) and with the Direction Générale des Collectivités Territoriales (DGCT), to operationalize advanced regionalization including through bankable projects in the flagship thematic areas of UNDP Country Programme Document, and territorialize SDG financing, social protection delivery and inclusive growth pathways. </li> </ul> <br> <ul> <li>Coordinate programmatic dialogue and partnerships with the private sector, facilitating a cohesive approach across all areas of engagement in the different results areas of the UNDP Country Programme. </li> </ul> <br> <ul> <li>Coordinate inter-agency engagement on shared portfolios, including with relevant UN entities and IFIs , and contribute to the Joint SDG Fund, the Global Fund partnership and other multi-stakeholder initiatives. </li> </ul> <br> <ul> <li>Promote the integration of cross-cutting priorities (gender equality, youth, human rights, digitalization and innovation) across the thematic areas of the portfolio. </li> </ul> <br> <p><strong>C. Build partnerships, resource mobilization and knowledge management</strong> </p><br> <br> <ul> <li>Contribute to resource mobilization for the inclusive growth portfolio, including through the identification of funding opportunities, the drafting of high-quality concept notes and proposals, and the cultivation of partnerships with bilateral donors, IFIs, vertical funds, foundations and the private sector. </li> </ul> <br> <br> <ul> <li>When delegated by supervisor, provide relevant expertise and perspectives in technical working groups, donor coordination meetings, UN inter-agency platforms (UNCT, PMT, results groups) and external fora related to inclusive growth, employment, social protection, health and FfD. </li> </ul> <br> <ul> <li>Lead knowledge management, lessons learning and communication for the portfolio, including the production of policy briefs, case studies, blogs and social media content; contribute to UNDP's global thought leadership on inclusive growth and FfD. </li> </ul> <br> <ul> <li>Promote South-South and triangular cooperation, leveraging Morocco's positioning as a hub for African and Arab cooperation, in partnership with the Agence Marocaine de Coopération Internationale (AMCI) and other relevant institutions. </li> </ul> <br> <ul> <li>Perform any other duties relevant to the position, as may be requested by the Team Leader of the Prosperity Pillar or by senior management. </li> </ul> <br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation. </p><br> <br> <p><strong>Institutional Arrangement</strong> </p><br> <br> <p>The Inclusive Growth Coordinator will work under the direct supervision of the Programme Analyst of the Prosperity Pillar and the overall guidance of the Deputy Resident Representative. The Inclusive Growth Coordinator will collaborate closely with the other Programme Analysts of the pillars Planet and Governance, project and portfolio managers, operations and communications colleagues, the Resident Coordinator's Office, and counterparts across the UN Country Team. The Coordinator will receive technical guidance, as relevant, from UNDP's Regional Bureau for Arab States (RBAS), the Regional Hub in Amman, and from Headquarters teams (BPPS, BERA, BMS), in particular on inclusive growth, social protection, health and FfD. The Coordinator may be called upon to provide functional guidance to junior staff, project personnel, interns and consultants engaged on the inclusive growth portfolio. </p><br> <br> <p><strong>Competencies</strong> </p><br> <br> <br> <p><i><strong>Core Competencies</strong></i> </p><br> <br> <br> <br> <p><strong>Achieve Results:</strong> </p><br> <br> <br> <p>LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work </p><br> <br> <br> <br> <p><strong>Think Innovatively:</strong> </p><br> <br> <br> <p>LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking </p><br> <br> <br> <br> <p><strong>Learn Continuously:</strong> </p><br> <br> <br> <p>LEVEL 2: Go outside comfort zone, learn from others and support their learning </p><br> <br> <br> <br> <p><strong>Adapt with Agility:</strong> </p><br> <br> <br> <p>LEVEL 2: Adapt processes/approaches to new situations, involve others in change process </p><br> <br> <br> <br> <p><strong>Act with Determination: </strong> </p><br> <br> <br> <p>LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously </p><br> <br> <br> <br> <p><strong>Engage and Partner:</strong> </p><br> <br> <br> <p>LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships </p><br> <br> <br> <br> <p><strong>Enable Diversity and Inclusion:</strong> </p><br> <br> <br> <p>LEVEL 2: Facilitate conversations to bridge differences, considers in decision making </p><br> <br> <br> <br> <p><i><strong>People Management </strong></i> </p><br> <br> <p>UNDP People Management Competencies can be found in the dedicated <u>site</u>. </p><br> <br> <p><i><strong>Cross-Functional & Technical competencies (insert up to 7 competencies) </strong></i> </p><br> <br> <p><i><strong>Thematic Area</strong></i> </p><br> <br> <br> <p><i><strong>Name</strong></i> </p><br> <br> <br> <p><i><strong>Definition</strong></i> </p><br> <br> <br> <br> <p><strong>Business Direction & Strategy</strong> </p><br> <br> <br> <p><strong>System Thinking</strong> </p><br> <br> <br> <p>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact other parts of the system. </p><br> <br> <br> <br> <p><strong>Business Management</strong> </p><br> <br> <br> <p><strong>Partnerships Management</strong> </p><br> <br> <br> <p> Build and maintain partnerships with wide </p><br> <br> <p>networks of stakeholders, Governments, civil </p><br> <br> <p>s</p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.</p><b><u>ROLE ET RESPONSABILITES: </u></b><ul><li><span>Assurer la gestion quotidienne des opérations administratives RH et veiller à la conformité des processus et des dossiers du personnel. </span></li><li><span>Préparer et contrôler la paie, établir les déclarations sociales et administratives dans le respect des obligations légales et réglementaires.</span></li><li><span>Déployer et garantir l'application des politiques, procédures et processus RH de l'entreprise.</span></li><li><span>Suivre les indicateurs de performance RH et extractions des rapports depuis les outils internes.</span></li><li><span>Accompagner et conseiller les collaborateurs sur les politiques RH, les procédures internes et les questions liées au droit du travail.</span></li><li><span>Contribuer à l'amélioration continue des processus RH et proposer des solutions ou outils permettant d'optimiser les pratiques.</span></li><li><span>Répondre aux demandes des collaborateurs relatives à l'administration du personnel, à la rémunération et aux sujets RH.</span></li><li><span>Assurer la gestion et le suivi des dossiers administratifs des collaborateurs tout au long de leur parcours.</span></li><li><span>Être l'interlocuteur RH auprès des autorités administratives, notamment de l'Inspection du travail, et veiller au respect des obligations légales et réglementaires.</span></li></ul><p><u><b><span>EXPERIENCE ET COMPETENCES REQUISES</span> </b></u></p><br><ul><li><span>Expérience confirmée de 3 à 5 ans dans un poste similaire en administration du personnel ou en opérations RH.</span></li><li><span>Bonne connaissance du droit du travail et de la réglementation sociale.</span></li><li><span>Expérience de l'utilisation d'un Système d'Information des Ressources Humaines (SIRH).</span></li><li><span>Bonne maîtrise des outils bureautiques, notamment Microsoft Excel et Word.</span></li><li><span>Bonne maitrise de logiciels de paie </span></li><li><span>Rigueur, sens de l'organisation, discrétion et capacité à gérer plusieurs priorités.</span></li><li><span>Bon relationnel et aptitude à travailler en collaboration avec différents interlocuteurs.</span></li></ul><p><b><u><span>Qualifications, certifications et formation requises</span> </u></b></p><br><br><ul><li><span>Licence en gestion des ressources humaines ou dans un autre domaine pertinent</span></li><li><span>Un Master en RH serait un plus</span></li><li><span>Langues :</span></li></ul><span> Français : maîtrise complète (oral et écrit).</span><span> Anglais : niveau professionnel avancé (oral et écrit). </span><p> Arabe : maîtrise complète (oral et écrit).</p><br>At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now! </div>
<p> <b>Before you apply to a job, select your language preference from the options available at the top right of this page.</b> </p> <p> </p> <p> </p> <p>Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.</p> <p> </p> <p> </p> <p> <b>Job Description:</b> </p> <p> </p> <p>Le broker est le pont entre son client et les services douaniers. Il g re pour celui-ci tout ce qui est documents administratifs et toutes d marches administratives n cessaires afin que les marchandises passent la fronti re dans les meilleures conditions.</p> <p> </p> <p> <b>Le broker</b> :</p> <p> </p> <ul> <li> <p>Met jour les documents administratifs n cessaires qui lui permettront d importer ou d exporter des marchandises.</p> </li> <li> <p>Joue le r le d'interm diaire entre le service transit, le reste des d partements de notre entreprises et la douane.</p> </li> <li> <p>V rifie qu il a sa disposition tous les documents exig s jugeant indispensables par les autorit s douani res (raison du transport, contenu, origine, poids des marchandises, apposition de mentions sp ciale, etc.)</p> </li> </ul> <p> </p> <p>Lors du passage en douane des marchandises, il remet le dossier avec toutes les pi ces justificatives au service douanier et s assure du bon d roulement de la proc dure.</p> <p> </p> <p>Dans certaines situations, et notamment quand la douane le demande, le broker effectue lui-m me le contr le physique des marchandises en prenant contact avec le service client.</p> <p> </p> <p>Le broker travaille dans l import-export. Il doit faire preuve de diplomatie envers les administrations et disposer d'une r sistance importante au des d lais.</p> <p> </p> <p> <b> <u>Missions principales</u> </b> </p> <p> </p> <ul> <li> <p>Prendre part l analyse des actes contractuels</p> </li> <li> <p>V rifier les pi ces fournies par le client</p> </li> <li> <p>Veiller l ex cution des formalit s douani res l exportation et l importation</p> </li> <li> <p>Assurer l accomplissement des formalit s douani res</p> </li> <li> <p>Assurer le bon d roulement de la proc dure de d douanement</p> </li> <li> <p>Jouer le r le d interface entre le service transit et service client et la douane</p> </li> <li> <p>Etre en veille sur l volution des diff rentes r glementations</p> </li> <li> <p>Prodiguer des conseils aux clients sur les r glementations en vigueur</p> </li> </ul> <p> </p> <p> <b> <u>Comp tences techniques</u> </b> </p> <p> </p> <ul> <li> <p>Ma triser la l gislation en vigueur dans son secteur d activit </p> </li> <li> <p>Ma triser les proc dures de d douanement</p> </li> <li> <p>Conna tre l environnement li au commerce international</p> </li> <li> <p>Poss der des comp tences en Droit fiscal</p> </li> <li> <p>Ma triser les techniques de transit (import-export)</p> </li> <li> <p>Poss der des comp tences en gestion et encadrement</p> </li> <li> <p>Ma triser les outils informatiques</p> </li> <li> <p>Maitriser l'utilisation du syst me BADR,Portnet,ADIL,les incotermes,etc.</p> </li> <li> <p>Ma triser le fran ais et l'anglais</p> </li> </ul> <p> <br> <b>Employee Type:</b> <br> </p>Permanent<p> <br>UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span><br>
<strong><span>Department Focus:</span></strong> <span>The Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market.</span><br> <strong><span>Your Impact:</span></strong> <span>As a Enterprise Customer Success Manager, you'll be the strategic anchor ensuring our enterprise customers thrive and achieve maximum value from the Deliverect platform. You will focus on driving product adoption and fostering long-term loyalty for a mixed book of accounts, acting as the bridge between our customers and our internal Product and Support teams. Your role is pivotal in fueling retention and revenue growth through exceptional support and a data-driven approach to customer health.</span><br> <strong><span>Logistics:</span></strong> <ul>
<li><span>Fluency in English and French is required, with strong written and verbal communication skills being essential.</span></li>
<li><span>Work Location: This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our local office and 1 day from the comfort of your home.</span></li>
</ul><br><p><b>What You Will Do: </b></p><br><ul>
<li>
<p><span>Develop and execute strategies to foster long-term customer relationships and guide enterprise clients through success milestones and product adoption.</span></p><br>
</li>
<li>
<p><span>Work Cross-functionally and collaboratively with Enterprise Account Managers and Support teams to resolve complex issues, and advocate for customers by requesting new features from the Product team.</span></p><br>
</li>
<li>
<p><span>Monitor customer usage and leverage data to demonstrate Deliverect's value, identifying opportunities to improve customer health and adoption rates. </span></p><br>
</li>
<li>
<p><span>Issue Resolution & Support Escalation: Act as an escalation point for complex technical and non technical queries, ensuring timely resolutions.</span></p><br>
</li>
<li>
<p><span>Identify potential upsell opportunities and support renewal management to ensure continued revenue growth. </span></p><br>
</li>
</ul><br><p><b>What You Will Bring: </b></p><br><ul>
<li><ul>
<li><span>Professional fluency in English and French is essential for managing our diverse account base.</span></li>
<li><span>2+ years of experience in a customer-facing role such as Customer Support, Customer Success or Account Management, ideally within a SaaS environment.</span></li>
<li><span>An analytical mindset with the ability to analyze complex customer issues and leverage data analysis tools to measure customer health and develop effective solutions.</span></li>
<li><span>Proven ability to manage multiple projects simultaneously, meet deadlines, and navigate a fast-paced environment.</span></li>
<li><span>Exceptional communication skills with the ability to build trust and rapport with key stakeholders across multiple departments.</span></li>
<li><span>Familiarity with Google Suite and Zoom; experience with Planhat and HubSpot is a strong plus.</span></li>
</ul><br></li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <ul><li>Develop and maintain high-voltage electrical drawings and engineering documentation for 110 kV / 15 kV substations using Engineering Base (E-Base)</li><li>Create and update single-line diagrams, wiring diagrams, terminal plans and interconnection schematics</li><li>Define and manage interfaces between switchgear, protection systems, control-command systems and auxiliary AC/DC power supplies</li><li>Produce and maintain engineering deliverables, including cable schedules, signal lists, equipment lists and technical documentation</li><li>Analyze customer requirements and ensure compliance with applicable electrical standards and project specifications</li><li>Perform technical reviews and validate the quality and consistency of engineering documentation</li><li>Assess design changes and evaluate their impact on substation architecture and system interfaces</li><li>Support troubleshooting activities and contribute to root cause analysis of technical issues</li><li>Propose and implement technical solutions to ensure system reliability and project compliance</li><li>Collaborate with multidisciplinary engineering teams and project stakeholders throughout the project lifecycle</li><li>Prepare technical reports, review minutes and design documentation in English</li><li>Ensure compliance with project milestones, engineering processes and quality objectives</li></ul> <br> Required profile : <p><strong>Profile: </strong></p><br><br><ul><li>Master's degree (BAC+5) in Electrical Engineering or Power Systems</li><li>5 to 7 years of experience in the design of HV/MV substations</li></ul><p><strong>High-Voltage Electrical Engineering</strong></p><br><br><ul><li>Strong knowledge of High-Voltage (HV) and Medium-Voltage (MV) substations and electrical distribution systems</li><li>Experience in developing and reviewing high-voltage electrical drawings, including single-line diagrams, wiring diagrams and interconnection schematics</li><li>Good understanding of protection, control-command and auxiliary power supply systems</li></ul><p><strong>Electrical Design & Engineering Documentation</strong></p><br><br><ul><li>Experience in electrical design and documentation for substation projects</li><li>Ability to analyze technical specifications and translate requirements into engineering deliverables</li><li>Knowledge of electrical standards and engineering best practices</li><li>Ability to ensure technical consistency, quality and traceability of engineering documentation</li></ul><p><strong>Engineering Base (E-Base)</strong></p><br><br><ul><li>Strong proficiency in Engineering Base (mandatory)</li><li>Experience in creating, updating and managing electrical schematics and project documentation within E-Base</li><li>Ability to generate and maintain engineering deliverables, including cable lists, terminal plans, equipment lists and signal matrices</li></ul><p><strong>Technical Analysis & Problem Solving</strong></p><br><br><ul><li>Strong technical analysis and troubleshooting skills</li><li>Ability to assess design changes and evaluate their impact on system architecture and interfaces</li><li>Experience in root cause analysis and definition of corrective actions</li><li>Structured and analytical approach to problem-solving</li></ul><p><strong>Collaboration & Communication</strong></p><br><br><ul><li>Strong communication and stakeholder management skills</li><li>Ability to work effectively with multidisciplinary engineering teams</li><li>Experience participating in technical reviews and design validation activities</li><li>Ability to work in an international project environment</li></ul><p><strong>Languages</strong></p><br><br><ul><li>Professional proficiency in English (written and spoken)</li><li>German is considered a plus, but not mandatory.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions? Join our community as a Back-office Social Media Manager today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes. What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Manage creative briefings and coordinate timelines with our agency to ensure all assets are delivered on time; Upload and manage creative assets in Meta; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists. What you need to succeed in this role: Excellent German and English language skills (at least C1 level for both speaking and writing); Strong analytical thinking and research skills; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload). Benefits: Fixed schedule: Monday Friday, 10 AM 6 PM GMT+3; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What you need to succeed in this role: Excellent German and English language skills (at least C1 level for both speaking and writing); Strong analytical thinking and research skills; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</p><p></p></section>