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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ALH Holding</strong> is characterized by a <strong>collaboration-driven culture</strong>, where people, trust and teamwork are central to the organization. Employees operate in a supportive environment shaped by close management that encourages engagement and accountability. This foundation is strengthened by a <strong>strong organizational focus</strong>, ensuring structure, efficiency and process reliability. The culture is further balanced by a performance mindset and openness to innovation, supporting both results and adaptability. </p><br><br> <br> Job : <p><strong>Sector Management</strong><br>• Define and implement the sector's development strategy.<br>• Ensure the technical, operational, and economic performance of the farms.<br>• Monitor key indicators for production, quality, and profitability.<br>• Provide regular reporting to Management.<br><strong>Development and Expansion</strong><br>• Participate in identifying and evaluating opportunities for land development or acquisition of existing farms.<br>• Participate in the technical and economic studies of growth projects.<br>• Support the integration of new assets into the sector.<br><strong>Organization and Management</strong><br>• Design the target organization needed for the sector's growth.<br>• Gradually build teams based on the evolution of cultivated areas.<br>• Supervise, lead, and develop the skills of field and technical teams.<br>• Implement appropriate management processes and tools.<br><strong>Technical Excellence and Innovation</strong><br>• Supervise technical approaches and cultivation practices.<br>• Maintain constant awareness of new varieties, agronomic innovations, and new production techniques.<br>• Identify and implement best practices to sustainably improve sector performance.<br><strong>Budget Management</strong><br>• Participate in the development and monitoring of operating and investment budgets.<br>• Contribute to evaluating the profitability of development projects.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><strong>Education</strong><br>• Agronomist Engineer Degree.</p><br><br><p><br><strong>Experience</strong><br>• Minimum 7 years of experience in the Red Fruits sector.<br><strong>Skills</strong><br>• Excellent technical mastery of the Red Fruits sector.<br>• Management and team structuring abilities.<br>• Good understanding of the economic and financial stakes of a farm.<br>• Ability to lead development and growth projects.</p><br><br><p><br><strong>Personal Qualities</strong><br>• Leadership.<br>• Entrepreneurial spirit.<br>• Results-oriented.<br>• Rigor and organizational skills.<br>• Autonomy and strong field presence.<br>&nbsp;</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: As a Java Tech Lead at Devoteam, you will play a key role in the design, development, and delivery of key software solutions. You will lead a team of experienced developers and work closely with our architects, project managers, and clients to ensure the success of our projects. Responsibilities: Design, develop, and maintain robust web applications using Java and Angular. Mentor and guide a team of developers, providing technical guidance, code reviews, and in-depth expertise. Collaborate with software architects to define the technical architecture of projects. Work closely with teams and project managers to understand functional requirements and translate them into effective technical solutions. Ensure code quality, performance, and security of developed applications. Actively participate in discussions on improving development processes and adopting best practices. Stay up-to-date with the latest trends and technological developments in the field of Java</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >As a Java Tech Lead, it is essential to possess the following skills and qualities in software development, management, and project management: You have proven experience as a Java Developer and as a technical lead. You have a perfect command of one or more Java languages ​​and demonstrate a particular interest and expertise in application architecture. You are curious about various areas of IT application: web-front-end, mobile apps, backend APIs, Full Stack, etc. You are able to understand the available technical possibilities and express them in the product to optimize it in terms of cost, effort, etc. You have excellent communication and problem-solving skills. You have the ability to work effectively in a collaborative environment and strategically delegate tasks. You have a thorough understanding of software design principles, application architecture, and development best practices. You have a good knowledge of agile development tools and methodologies. You have excellent written and spoken English skills.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Cnexia</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. It also integrates an <strong>innovation component</strong> that encourages initiative, adaptability and experimentation. Finally, a structured <strong>organizational culture</strong> underpins the whole by ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p><span> Design and Governance of the QMS (Quality Management System): Define and structure the process map for all departments.</span></p><br><br><p><span> Define and structure the process map for all departments (HR, IT, Operations, Shared Services).</span></p><br><br><p><span> Establish and manage the RACI Matrix to clarify responsibilities at each step of key processes.</span></p><br><br><p><span> Support and Quality Culture: Assist operational staff in formalizing their procedures and operating methods.</span></p><br><br><p><span> Audit and Continuous Improvement: Conduct regular internal audits.</span></p><br><br><p><span> Identify non-conformities, analyze root causes, and monitor the implementation of corrective action plans.</span></p><br><br> <br> Required profile : <strong>Job Offer Description</strong><br><p><span> Design and Governance of the QMS (Quality Management System): Define and structure the process map for all departments.</span></p><br><br><p><span> Define and structure the process map for all departments (HR, IT, Operations, Shared Services).</span></p><br><br><p><span> Establish and manage the RACI Matrix to clarify responsibilities at each step of key processes.</span></p><br><br><p><span> Support and Quality Culture: Assist operational staff in formalizing their procedures and operating methods.</span></p><br><br><p><span> Audit and Continuous Improvement: Conduct regular internal audits.</span></p><br><br><p><span> Identify non-conformities, analyze root causes, and monitor the implementation of corrective action plans.</span></p><br><br><strong>Required Skills and Experience</strong><br><p> Education: Master's degree (Bac+5) in Quality Management, Process Engineering.</p><br><br><p> Perfect command of the English language.</p><br><br><p> Perfect command of Excel and PowerPoint.</p><br><br><p> A results-oriented approach to problem-solving.</p><br><br><p> Flexibility for inter-site work.</p><br><br><p> Mastery of a quality management standard (ISO9001, COPC, or other similar standard).</p><br><br><p> Ability to audit complex processes.</p><br><br><p> Design of RACI matrices.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Capgemini Engineering</strong> is characterized by a strong <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its operations. A close management approach supports guidance, empowerment and talent development within a caring environment. This dynamic is reinforced by a significant <strong>innovation dimension</strong>, encouraging creativity, initiative and experimentation to deliver high-value solutions. It is also supported by a structured <strong>organizational foundation</strong> ensuring rigor and reliability, while a more moderate <strong>competitive component</strong> sustains a balanced performance mindset. </p><br><br> <br> Job : <p>Join a dynamic company located in <b>Casablanca</b>. As our next <b>Aero Procurement</b>, you will play a key role in optimizing our acquisition processes.</p><br><br><p>Your main goal will be to ensure the efficient and cost-effective supply of goods and services necessary for operations, while developing strong relationships with suppliers and ensuring compliance with company policies.</p><br><br><p>Your responsibilities will focus on several strategic areas:</p><br><br><ul><li>Identification and selection of potential suppliers to meet the company's needs.</li><li>Negotiation of contracts and purchase terms to obtain the best prices and deadlines.</li><li>Order tracking, from receiving goods to validating invoices.</li><li>Managing relationships with existing suppliers and developing new partnership opportunities.</li></ul> <br> Required profile : <p>For this position, a <b>Master's degree (Bac +5)</b> is required, ideally with a recognized specialization in <b>Purchasing or Supply Chain</b>.</p><br><br><p>We are looking for someone with <b>1 to 5 years</b> of experience in similar roles, demonstrating a thorough understanding of purchasing cycles and supply chain challenges.</p><br><br><p>This role requires a combination of analytical and interpersonal skills. You will need to master:</p><br><br><ul><li>Excellent <b>negotiation</b> and communication skills.</li><li>A strong aptitude for <b>analysis</b> and problem-solving.</li><li>In-depth knowledge of tools and best practices in purchasing and supply chain management.</li><li>A good understanding of the <strong>aeronautics</strong> sector would be a major asset.</li></ul><p>If you see yourself in this description and wish to take on a new, stimulating challenge, apply now by clicking the "Send my CV to the recruiter" button below.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Leyton</strong> stands out for a <strong>strongly cooperative and people-centered culture</strong>, where trust, collaboration and employee well-being are key pillars. The company promotes a close management approach focused on support, empowerment and high-quality team relationships. This collaborative foundation is complemented by a <strong>significant innovation dimension</strong>, fostering initiative, creativity and agility. Competitive and organizational cultures play a more secondary role, providing structure, performance orientation and operational efficiency. </p><br><br> <br> Job : <p><strong>The Associate Data Science Manager Is Responsible For :</strong></p><br><br><p>• Implementing and evolving the data domains and products required to support the needs of the company.</p><br><br><p>• Play a part in driving change management and process improvement.</p><br><br><p>• Work collaboratively with product management to create a roadmap and deliver on capabilities to increase the velocity of engineering teams.</p><br><br><p>• Ensuring team cohesion and motivation</p><br><br><p>• Designing, developing, and implementing methods, processes and systems to consolidate and analyze diverse data sets including structured and unstructured.</p><br><br><p>• Managing the daily operational activities that develop and implement tactical plans for specified area. Oversees team(s) assigned to projects and may manage implementations.</p><br><br><p>• Ensuring resources are accurately allocated in line with tactical plans and appropriately accounted for.</p><br><br><p>• Providing SMART objectives for the team and ensure its achievement</p><br><br><p>• Preparing clear career path for the team</p><br><br><p>• Providing the right support to operation ensuring clear work instruction and process definition by helping identify process deficiencies and leads the implementation of effective solutions.</p><br><br><p>• Ensuring agile SCRUM</p><br><br><p>• Delivering work products consistently, on time and on budget</p><br><br><p>• Ensuring the recruitement needs of the project</p><br><br> <br> Required profile : <p>• Master's Degree in Data Science, Computer Engineering, IT Project Management or related field;</p><br><br><p>• 8+ years of experience in software engineering;</p><br><br><p>• minimum 2-3 years in project management;</p><br><br><p>• Fluent in English &amp; French;</p><br><br><p>• Curious, honest, ambitious, team-oriented, innovative, rigorous, and entrepreneurship mindset;</p><br><br><p>• Likes to challenge and be challenged in return.</p><br><br><p><strong>Join the Leyton IT Vision !</strong></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives. </p><br><br> <br> Job : <p>Join a dynamic company in the <strong>Medical Equipment</strong> sector as a <strong>Counter Manager</strong>. Based in <strong>Fes</strong>, you will be the face of our company to our clients and the pillar of the daily management of our counter. This is a unique opportunity to develop your career within a structure recognized for its expertise.</p><br><br><p>Your role will be essential in achieving our commercial objectives and satisfying our customers. You will actively contribute to the company's brand image and the smooth running of sales and service operations.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Welcoming clients, prospects, and partners in person and by phone.</li><li>Managing orders, quotes, and invoicing in compliance with internal procedures.</li><li>Monitoring stock levels and participating in inventory counts.</li><li>Organizing and maintaining the counter area for optimal presentation.</li><li>Contributing to the achievement of the counter's sales targets.</li><li>Providing various administrative support related to commercial activity.</li><li>Informing and advising clients on our products and services.</li></ul> <br> Required profile : <p>A diploma of <strong>Bac +3</strong> level is required. A specialization in <strong>Commercial</strong>, <strong>Sales</strong>, or <strong>Export</strong> would be a major asset.</p><br><br><p>Professional experience of <strong>1 to 3 years</strong> in a similar role is requested. Knowledge of the medical equipment sector would be a appreciated plus.</p><br><br><ul><li>Excellent <strong>communication</strong> and <strong>customer relations</strong> skills.</li><li>Sense of <strong>organization</strong> and rigor in administrative management.</li><li>Autonomy and proactivity in problem-solving.</li><li>Proficiency in standard computer tools (Office Suite) and commercial management software.</li><li>Good interpersonal skills and team spirit.</li><li>Adaptability and quick learning ability.</li></ul><p>If you recognize yourself in this description and this challenge motivates you, do not hesitate to apply now. Send my CV to the recruiter</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> Job : <p>Within the IT Consulting division, you will be involved in France (to be adapted for Morocco and Tunisia) and internationally in IT system transformation, architecture, and urbanization projects for our clients.<br>You will assist our clients in defining their IT strategy, modernizing their BSS/OSS environments, and evolving towards more open, modular, API-centric, and platform-oriented models.<br>Main activities:<br>• Audit telecom IT systems, particularly BSS/OSS, according to market best practices and recognized frameworks (TM Forum, ITIL, TOGAF).<br>• Contribute to defining IT master plans and transformation roadmaps in line with business, technological, and operational challenges.<br>• Urbanize IT systems and structure different functional and technical domains, including cross-functional repositories.<br>• Define target architectures integrating principles of modularity, interoperability, reusability, and agility for integration.<br>• Build IT transformation roadmaps, identifying priorities, dependencies, risks, milestones, and necessary resources.<br>• Lead the collection of requirements, frame problems, write specifications, and RFPs/RFQs.<br>• Evaluate responses to calls for tender, participate in selection phases, and contribute to negotiations with publishers, integrators, and technological partners.<br>• Facilitate workshops and coordinate different stakeholders: business units, IT departments, architecture, operations, suppliers, and partners.<br>• Support the modernization of IT systems towards more "platforming", event-driven, microservices, and open models.<br>Contribute to co-building with our clients their augmented IT systems by integrating Data and AI for innovative IT services.<br>• Promote good practices in architecture, governance, security, exploitability, and observability in transformation roadmaps.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>Ideally, you have 10 to 15 years of experience in telecommunications, with significant experience in IT system transformation, enterprise architecture, and urbanization.<br>You have successfully participated in IT system transformation programs with telecom operators, particularly on topics such as:<br>• CRM and 360 customer view<br>• unified order taking<br>• convergent offers<br>• unified billing<br>• customer experience<br>• order management / order delivery<br>• service order management<br>• modernization of legacy solutions<br>• launch of new offers and services<br>You have a good command of:<br>• IT system urbanization principles<br>• BSS/OSS coupling issues and orchestration<br>• standardization of exchanges and API integration<br>• IT transformation and strategic framing approaches<br>You also have good knowledge of several of the following elements:<br>• market BSS/OSS solutions<br>• standards and methods: UML, BPMN, TOGAF, TM Forum, ITIL, COBIT<br>• application architecture and enterprise architecture<br>• consulting practices, writing specifications, and analyzing calls for tender<br>An experience or sensitivity to the following topics would be particularly appreciated:<br>• service-oriented architecture, API management, microservices<br>• event-driven architecture<br>• cloud and containerization<br>•<br>• automation, industrialization, and self-service<br>• observability, exploitability, security by design<br>Expected skills<br>Business and architecture skills<br>• Audit and analysis of complex information systems<br>• Urbanization and enterprise architecture<br>• Strategic framing and definition of IT roadmaps<br>• Facilitation of workshops and multi-stakeholder collaboration<br>• Writing of framing, synthesis, and consulting deliverables<br>• Architecture governance and decision support<br>• Knowledge of API-first architectures and modern integration patterns</p><br><br><p>Soft skills<br>• Autonomy<br>• Analytical and synthetic thinking skills<br>• Writing skills<br>• Excellent interpersonal skills<br>• Ability to interact with diverse stakeholders, from business to technical teams<br>• Transverse leadership<br>• Enjoyment of consulting, transformation, and multicultural environments<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2VB</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>Join Yazaki. Connect to the future.&nbsp;</b></p><br> <p><b>Country</b>:&nbsp;Morocco (MA)&nbsp;<br> <b>City</b>:&nbsp;Tangier<br> <b>Worksite / Location</b>:&nbsp;Tangier Logistics Hub&nbsp;</p><br> <p><b>Job Function</b>:&nbsp;EDS_Logistics&nbsp;<br> <b>Job Discipline</b>:&nbsp;&nbsp;<br> <b>Job Family</b>:&nbsp;Operational Logistics (PL)</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a&nbsp;Raw Material Specialist in our plant in [[location]].</p><br> <ul> <li><strong><span>Qualifications:</span></strong></li> </ul> <ul> <li><span>Level of studies: &nbsp;Bac+5 Industrial engineering or equivalent </span></li> <li><span>Experience: 18 Months in current position</span></li> <li><span>Languages: French &amp; English&nbsp;</span></li> <li><span>Soft skills: Good &nbsp;analytical spirit ,Discipline, Good communications skills , Capability of &nbsp;data processing&nbsp; using Microsoft tools ,Objectives oriented, &nbsp;Spirit of continuous improvement</span></li> </ul> <ul> <li><strong><span>Key Responsibilities:</span></strong></li> </ul> <ul> <li><span>Plan and execute procurement of&nbsp; raw materials to suppliers according to MRP results.(send releases, get orders confirmation,shipping confirmation, follow orders in delay..) </span></li> <li><span>Analyze RM Coverage &amp; reschedule open orders to align with production&nbsp; planning requirements.</span></li> <li><span>Check, periodically, SAP parameters to insure that orders are released&nbsp; according to the Scheduling agreements with suppliers.</span></li> <li><span>Get supplier invoices once parts leave supplier, and make sure all in transit parts are under control&nbsp; based on DOH report,</span></li> <li><span>Insure that all announced quantities/Volumes by suppliers are correctly loaded from, forwarders HUB and will reach the original ETA.</span></li> <li><span>Check &amp; confirm that loaded trucks from forwarder's HUB/suppliers are in line with the schedules and fill the daily trucks follow-up.</span></li> <li><span>Analyze and insure the coverage based on weekly coverage report.</span></li> <li><span>Check the weekly orders control and provide necessary required comments and actions.</span></li> <li><span>Fill internal claim to suppliers/import &amp;export with sufficient evidences for any abnormal delivery claim.</span></li> <li><span>Archive all documents related to quality &amp; quantity claims in the folder reserved for this reason.</span></li> <li><span>Maintain inventories at optimum level .</span></li> <li><span>Minimize over/excessive stock, and avoid dead stock occurrence.</span></li> <li><span>Coordinate with new project planners and provide required analyzes for customers increases/decreases and MPS changes.</span></li> <li><span>Regularly review the MRP results to define the potential risk of production interruption.</span></li> <li><span>Take immediate contingence actions to avoid production shortage.</span></li> <li><span>Fill up the specific transportation form in case any special transportation is needed before it is conducted;</span></li> <li><span>In case supplier failure, fill up the internal charge form with sufficient evidences to purchase;</span></li> <li><span>Create and fulfil debit notes for all costs which are not under YMO responsibility</span></li> <li><span>Provide all the necessary information and evidence to the person in charge of the reporting.</span></li> </ul><p>At Yazaki, we are&nbsp;committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.&nbsp;</p><br> <p>We are looking forward to receiving&nbsp;your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!&nbsp;</p><br> <p>Ps. Didn't find&nbsp;what you are looking for?<br> Take a look at our&nbsp;careers page! Be careful though, you might find your next dream job.&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b><span><span>Guest Experience Agent&nbsp;</span></span><span>–</span><span>Four</span><span>Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco</span></b></p><br><br><br><p><b><span>About Four Seasons Hotels and Resorts:</span></b></p><br><br><p><span><span>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and</span><span>growing</span><span>. At Four Seasons, we are powered by</span><span>people</span><span>and our culture enables everything we do. </span></span></p><br><br><br><p><span><span>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.</span><span>Whether you work with us, stay with us, live with</span><span>us</span><span>or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. </span></span></p><br><br><br><p><b><span>About Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco:</span></b></p><br><br><p><span><span>This incredible hotel</span><span>located</span><span>in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby,</span><span>located</span><span>within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </span></span></p><br><br><br><p><b><span>The Role of</span><span>the Guest Experience Agent</span><span>:</span></b></p><br><br><p><span><span>We currently have an opportunity for a talented and<span>&nbsp;Guest Exeprience Agent</span></span><span> to join our Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr team in Morocco!</span></span></p><br><br><br><p><span><span>As a Guest Experience Agent, your responsibilities</span><span><span>&nbsp;are :</span></span></span></p><br><br><ul><li><p><span><span>Deliver</span><span>a warm,</span><span>personalized</span><span>welcome</span><span>and</span><span>departure</span><span>,</span><span>ensuring</span><span>smoot</span><span>and efficient check-in and check-out</span><span>experiences</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Anticipate</span><span>guest</span><span>needs</span><span>,</span><span>manage</span><span>requests</span><span>, and</span><span>resolve</span><span>concerns</span><span>promptly</span><span>with</span><span>proactive follow-up</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain</span><span>accurate</span><span>guest</span><span>profiles,</span><span>preferences</span><span>, and interaction records,</span><span>ensuring</span><span>strong</span><span>attention to the administrative</span><span>side</span><span>of the</span><span>guest</span><span>experience</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare</span><span>personalized</span><span>welcome</span><span>cards</span><span>and</span><span>special</span><span>communications to</span><span>enhance</span><span>guest</span><span>recognition</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate</span><span>with</span><span>all</span><span>departments</span><span>to</span><span>ensure</span><span>seamless</span><span>, consistent, and high-</span><span>quality</span><span>service</span><span>delivery</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor</span><span>arrivals</span><span>,</span><span>departures</span><span>, and in-house</span><span>guests</span><span>to</span><span>prioritize</span><span>and</span><span>personalize</span><span>service</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Organize</span><span>special</span><span>arrangements,</span><span>amenities</span><span>, and</span><span>tailored</span><span>experiences</span><span>to</span><span>elevate</span><span>guest</span><span>satisfaction</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Recognize</span><span>returning</span><span>guests</span><span>and</span><span>create</span><span>memorable</span><span>“wow moments”</span><span>aligned</span><span>with</span><span>Four Seasons standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct</span><span>routine inspections of</span><span>guest</span><span>rooms</span><span>to</span><span>ensure</span><span>quality</span><span>and</span><span>maintenance standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handle administrative</span><span>tasks</span><span>,</span><span>reporting</span><span>, and</span><span>communicate</span><span>guest</span><span>feedback or incidents</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support</span><span>team</span><span>operations</span><span>,</span><span>participate</span><span>in briefings, and assist</span><span>colleagues</span><span>during</span><span>peak</span><span>periods</span></span></p><br><br></li></ul><br><br><p><b><span>Our Ideal Guest Exeperience Agent candidate will have:</span></b></p><br><br><p><span><span>We are seeking a talented<span>&nbsp;Guest Experience Agent</span></span><span> to join our team at Four Seasons Hotel Rabat</span><span>KasrAl Bahr!</span></span></p><br><br><ul><li><p><span><span>Strong communication and</span><span>interpersonal</span><span>skills</span></span></p><br><br></li></ul><br><ul><li><p><span><span>High attention to</span><span>detail</span><span>and</span><span>organizational</span><span>ability</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Problem-solving</span><span>mindset</span><span>with</span><span>a</span><span>guest-focused</span><span>approach</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability</span><span>to</span><span>multitask</span><span>in a fast-</span><span>paced</span><span>environment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Knowledge of</span><span>hospitality</span><span>systems</span><span>(Opera)</span><span>is</span><span>an</span><span>advantage</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Fluency in French, Arabic and English is</span><span>a must</span><span>for this location, along with eligibility to work in Morocco.</span></b></p><br><br></li></ul><br><br><p><span><span>Four Seasons Hotels and Resorts can offer what many</span><span>hospitality</span><span>professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</span></span></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b>Reservations Agent – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco</b>&nbsp;</p><br><br><p><b>About Four Seasons Hotels and Resorts:</b>&nbsp;</p><br><br><p>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do.&nbsp;</p><br><br><br><p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.&nbsp;</p><br><br><br><p><b>About Four Seasons Hotel Rabat Kasr Al Bahr, Morocco:</b>&nbsp;</p><br><br><p>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </p><br><br><br><p><b>The Role of Reservations Agent:</b>&nbsp;</p><br><br><p>We currently have an opportunity for Reservations Agent to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco! </p><br><br><br><p>Reporting into our Reservations Manager, Responsible for selling the resort and providing information to prospective guests. To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction.&nbsp;</p><br><br><p>Focusing on quality assurance, call and email conversion, maintaining global standards and working closely with the Worldwide Reservations Office, actively driving sales for the hotel by maintaining business relationships, controlling room and rate availability, working with Sales in handling group bookings.&nbsp;</p><br><br><br><p><b>Our Ideal Reservations Agent candidate will have:</b>&nbsp;</p><br><br><p>Reservations agent experience in luxury hospitality operations, exceptional communicator, with excellent interpersonal and relationship-building skills, and an exceptional eye for detail.&nbsp;</p><br><br><br><p>We are looking for a special individual who shares our passion for excellence and whom delights in the magic of curating special experiences and memories for our guests. </p><br><br><br><p><b>Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.</b>&nbsp;</p><br><br><br><p>Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b><span><span>Guest Experience Agent&nbsp;</span></span><span>–</span><span>Four</span><span>Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco</span></b></p><br><br><br><p><b><span>About Four Seasons Hotels and Resorts:</span></b></p><br><br><p><span><span>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and</span><span>growing</span><span>. At Four Seasons, we are powered by</span><span>people</span><span>and our culture enables everything we do. </span></span></p><br><br><br><p><span><span>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.</span><span>Whether you work with us, stay with us, live with</span><span>us</span><span>or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. </span></span></p><br><br><br><p><b><span>About Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco:</span></b></p><br><br><p><span><span>This incredible hotel</span><span>located</span><span>in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby,</span><span>located</span><span>within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </span></span></p><br><br><br><p><b><span>The Role of</span><span>the Guest Experience Agent</span><span>:</span></b></p><br><br><p><span><span>We currently have an opportunity for a talented and<span>&nbsp;Guest Exeprience Agent</span></span><span> to join our Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr team in Morocco!</span></span></p><br><br><br><p><span><span>As a Guest Experience Agent, your responsibilities</span><span><span>&nbsp;are :</span></span></span></p><br><br><ul><li><p><span><span>Deliver</span><span>a warm,</span><span>personalized</span><span>welcome</span><span>and</span><span>departure</span><span>,</span><span>ensuring</span><span>smoot</span><span>and efficient check-in and check-out</span><span>experiences</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Anticipate</span><span>guest</span><span>needs</span><span>,</span><span>manage</span><span>requests</span><span>, and</span><span>resolve</span><span>concerns</span><span>promptly</span><span>with</span><span>proactive follow-up</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain</span><span>accurate</span><span>guest</span><span>profiles,</span><span>preferences</span><span>, and interaction records,</span><span>ensuring</span><span>strong</span><span>attention to the administrative</span><span>side</span><span>of the</span><span>guest</span><span>experience</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare</span><span>personalized</span><span>welcome</span><span>cards</span><span>and</span><span>special</span><span>communications to</span><span>enhance</span><span>guest</span><span>recognition</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate</span><span>with</span><span>all</span><span>departments</span><span>to</span><span>ensure</span><span>seamless</span><span>, consistent, and high-</span><span>quality</span><span>service</span><span>delivery</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor</span><span>arrivals</span><span>,</span><span>departures</span><span>, and in-house</span><span>guests</span><span>to</span><span>prioritize</span><span>and</span><span>personalize</span><span>service</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Organize</span><span>special</span><span>arrangements,</span><span>amenities</span><span>, and</span><span>tailored</span><span>experiences</span><span>to</span><span>elevate</span><span>guest</span><span>satisfaction</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Recognize</span><span>returning</span><span>guests</span><span>and</span><span>create</span><span>memorable</span><span>“wow moments”</span><span>aligned</span><span>with</span><span>Four Seasons standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct</span><span>routine inspections of</span><span>guest</span><span>rooms</span><span>to</span><span>ensure</span><span>quality</span><span>and</span><span>maintenance standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handle administrative</span><span>tasks</span><span>,</span><span>reporting</span><span>, and</span><span>communicate</span><span>guest</span><span>feedback or incidents</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support</span><span>team</span><span>operations</span><span>,</span><span>participate</span><span>in briefings, and assist</span><span>colleagues</span><span>during</span><span>peak</span><span>periods</span></span></p><br><br></li></ul><br><br><p><b><span>Our Ideal Guest Exeperience Agent candidate will have:</span></b></p><br><br><p><span><span>We are seeking a talented<span>&nbsp;Guest Experience Agent</span></span><span> to join our team at Four Seasons Hotel Rabat</span><span>KasrAl Bahr!</span></span></p><br><br><ul><li><p><span><span>Strong communication and</span><span>interpersonal</span><span>skills</span></span></p><br><br></li></ul><br><ul><li><p><span><span>High attention to</span><span>detail</span><span>and</span><span>organizational</span><span>ability</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Problem-solving</span><span>mindset</span><span>with</span><span>a</span><span>guest-focused</span><span>approach</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability</span><span>to</span><span>multitask</span><span>in a fast-</span><span>paced</span><span>environment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Knowledge of</span><span>hospitality</span><span>systems</span><span>(Opera)</span><span>is</span><span>an</span><span>advantage</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Fluency in French, Arabic and English is</span><span>a must</span><span>for this location, along with eligibility to work in Morocco.</span></b></p><br><br></li></ul><br><br><p><span><span>Four Seasons Hotels and Resorts can offer what many</span><span>hospitality</span><span>professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</span></span></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong>&nbsp;</p><br> <br> <p>UNDP's Country Programme in Morocco (2023–2027) is fully aligned with the New Development Model, the Government Programme, the United Nations Sustainable Development Cooperation Framework (UNSDCF), the UNDP Strategic Plan, and the 2030 Agenda for Sustainable Development. It emphasizes a human rights-based approach, gender equity, and the principle of leaving no one behind. The Country Programme builds on previous development results and leverages UNDP country, regional and global institutional capacities, including South-South and triangular cooperation.&nbsp;</p><br> <br> <p>UNDP Country Office in Morocco works in close partnership with the Government and the international community to advance the New Development Model's objectives of structural transformation toward a more inclusive, empowered, sustainable and resilient economy and society, contributing to broader African prosperity. The UNDP Resident Representative (RR) leads and oversees the work of the Country Office, seconded by the Deputy Resident Representative (DRR Programme &amp; Operations). The Country Office comprises approximately 50 staff and personnel and delivers around USD 25 million in programmatic support to Morocco annually.&nbsp;</p><br> <br> <p>The Country Office characterised by multiple thematic portfolios, a diverse donor base, and a mix of Direct and National Implementation Modalities requires a dedicated Programme Management Support Unit (PMSU) to provide support to quality assurance, monitoring and evaluation, audit coordination, risk management, and corporate compliance support across the full programme cycle. The PMSU Coordinator leads this function and acts as a strategic advisor to senior management on the integrity, performance and accountability of the UNDP Morocco programme portfolio.&nbsp;</p><br> <br> <p><strong>Duties and responsibilities</strong>&nbsp;</p><br> <br> <p>Under the direct supervision of the Deputy Resident Representative (Programme &amp; Operations), the PMSU Coordinator supports the effective management and monitoring of the UNDP programme portfolio, including substantive and financial monitoring, planning and target setting, the development and oversight of standard procedures, and the implementation of partnership and donor agreements based on agreed annual work plans.&nbsp;&nbsp;</p><br> <br> <p>The PMSU Coordinator acts as a quality assurance advisor to Senior Management on all aspects of the programme and provides advice to the DRR and to programme units on strategic planning, monitoring and evaluation, audit, risk management, the Internal Control Framework, Results-Based Management, and financial management of the programming portfolio. The PMSU Coordinator also works closely with Operations and the Service Centre, acting as a bridge between programme and operations functions and enhancing information sharing across units.&nbsp;&nbsp;</p><br> <br> <p><strong>Key functions</strong>&nbsp;</p><br> <br> <p>In particular, the PMSU Coordinator will:&nbsp;</p><br> <br> <p><strong>1. Advise the DRR on and coordinate programme strategic planning and corporate reporting</strong>&nbsp;</p><br> <br> <ul> <li>Provide catalytic support on programme strategic planning in relation to the CPD, UNSDCF, UNDP Strategic Plan, and coordinate annual programme planning exercises across portfolios.&nbsp;</li> </ul> <br> <ul> <li>Coordinate the preparation of the Integrated Work Plan (IWP), the Results-Oriented Annual Report (ROAR), and other corporate planning and results-reporting exercises.&nbsp;</li> </ul> <br> <ul> <li>Support the Senior Management Team (SMT) in business process mapping and the establishment of internal Standard Operating Procedures for results management and workflow control across programme units.&nbsp;</li> </ul> <br> <ul> <li>Contribute to regular assessments of the country strategic plans and implementation plans, identifying lessons learned and areas of emphasis to underpin consistently improved programming.&nbsp;</li> </ul> <br> <ul> <li>Introduce innovation and best practices to enhance programme performance.&nbsp;&nbsp;</li> </ul> <br> <p><strong>2. Support the DRR in providing quality assurance, financial oversight and policy advice across the programme cycle</strong>&nbsp;</p><br> <br> <ul> <li>Support strategic oversight of programme planning, budgeting, implementation and monitoring across the Country Office, tracking the use of financial resources in accordance with UNDP rules and regulations.&nbsp;</li> </ul> <br> <ul> <li>Strengthen internal control systems and maintain compliance standards across the Country Office, in close coordination with the Operations Unit.&nbsp;</li> </ul> <br> <br> <ul> <li>Foster collaboration between programme units, project teams, HQ and the RBAS Regional Hub, ensuring sound financial performance through programme resource analysis (including DPC/DES) and effective resource planning.&nbsp;</li> </ul> <br> <ul> <li>Advise on implementation modalities (DIM, NIM, etc.) based on UNDP rules and regulations and advise project staff and implementing partners on control systems and operational compliance.&nbsp;</li> </ul> <br> <ul> <li>Assess work processes and procedures with Team Leaders and Project Managers to ensure tasks are carried out with maximum efficiency.&nbsp;</li> </ul> <br> <ul> <li>Monitor Country Office delivery, resource mobilization, TRAC allocation, revenue management and cost recovery, and support periodic monitoring of corporate dashboards and exceptions, identifying remedial actions.&nbsp;</li> </ul> <br> <ul> <li>Provide quality assurance for legal and partnership instruments, including Letters of Agreement (LoAs), Memoranda of Understanding (MoUs), Micro-Capital Grants (MCGs), and Cost-Sharing Agreements, ensuring compliance with UNDP rules and regulations.&nbsp;</li> </ul> <br> <ul> <li>Provide quality assurance for CO HACT payments, as a complement to programme and operations assurances, highlighting issues which require additional due diligence or complementary documentation, and advising on continuous quality improvements for effective, transparent and swift processes in support to implementation.&nbsp;</li> </ul> <br> <ul> <li>Ensure effective application of Results-Based Management (RBM) tools, establishment of management targets, compliance with corporate requirements, and rigorous use of Quantum and other UNDP corporate platforms.&nbsp;</li> </ul> <br> <ul> <li>Oversee adherence to procurement plans and ensure the efficient use of resources in accordance with UNDP rules and policies.&nbsp;</li> </ul> <br> <p><strong>3. Lead the design and implementation of the Country Office monitoring and evaluation system</strong>&nbsp;</p><br> <br> <ul> <li>Provide technical advice on M&amp;E for projects within the Country Office portfolio, including the design of M&amp;E frameworks with defined indicators and theories of change to facilitate evaluation at later stages.&nbsp;</li> </ul> <br> <ul> <li>Promote evaluation standards, quality assurance and capacity development within the programme.&nbsp;</li> </ul> <br> <ul> <li>Facilitate quarterly, mid-year and annual reviews of project indicators and targets to assess progress, identify constraints and gaps, and provide recommendations for course correction.&nbsp;</li> </ul> <br> <ul> <li>Ensure that evaluation findings feed into policy, programme and project design, and oversee the timely preparation of management responses to all evaluations.&nbsp;</li> </ul> <br> <ul> <li>Provide methodological support to project units during the formulation, approval and implementation of M&amp;E procedures and instruments, and select appropriate RBM tools, particularly for monitoring.&nbsp;</li> </ul> <br> <ul> <li>Carry out programme analysis at outcome and sub-outcome level, in collaboration with programme and operations teams, to capture lessons learned and ensure that risks are properly monitored and mitigated.&nbsp;</li> </ul> <br> <ul> <li>Undertake regular field visits to ensure compliance and timely execution of monitoring and evaluation activities by project units.&nbsp;</li> </ul> <br> <ul> <li>Support the conduct of project and outcome-level evaluations in collaboration with the RR/DRR, programme teams, and the Independent Evaluation Office, including evaluations measuring the impact of the Country Office programme.&nbsp;</li> </ul> <br> <p><strong>4. Coordinate audit, risk management and assurance exercises</strong>&nbsp;</p><br> <br> <br> <ul> <li>Assess risk areas and work with project personnel to minimize risk exposure, in consultation with relevant project and operations teams and under the oversight of the Country Office Management Team.&nbsp;</li> </ul> <br> <ul> <li>Coordinate periodic Harmonized Approach to Cash Transfers (HACT) exercises and other assurance activities.&nbsp;</li> </ul> <br> <ul> <li>Prepare audit plans for projects and the Country Office, and coordinate audit exercises with senior management, project teams, implementing partners and external auditors.&nbsp;</li> </ul> <br> <ul> <li>Monitor the implementation of previous audit recommendations and report status to the Country Office Management Team at regular intervals.&nbsp;</li> </ul> <br> <ul> <li>Actively participate in project audits, internal controls and follow-up actions, and ensure compliance with audit quality standards and timeframes.&nbsp;</li> </ul> <br> <ul> <li>Maintain and update the Country Office risk register, escalating significant risks to senior management as appropriate.&nbsp;</li> </ul> <br> <p><strong>5. Manage the PMSU team and foster knowledge management across the Country Office</strong>&nbsp;</p><br> <br> <ol> <li>Supervise the PMSU staff (M&amp;E Associate, Finance Analyst, and any other PMSU personnel) in all staffing, financial, planning, administrative and monitoring matters, including performance management.&nbsp;</li> </ol> <br> <ol> <li>Facilitate knowledge building and knowledge sharing on quality programme management within the Country Office and with HQ and Regional Hub colleagues.&nbsp;</li> </ol> <br> <ol> <li>Promote close cooperation and coordination between projects in the monitoring of both processes and impact of UNDP Morocco interventions.&nbsp;</li> </ol> <br> <ol> <li>Disseminate good practices and advocate UNDP's successful experiences and substantive areas of expertise through global knowledge networks.&nbsp;</li> </ol> <br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation&nbsp;</p><br> <br> <p><strong>Institutional arrangements</strong>&nbsp;</p><br> <br> <p>The PMSU Coordinator reports directly to the Deputy Resident Representative (Programme &amp; Operations). The incumbent supervises the PMSU team (M&amp;E Associate NPSA 6 and Finance Assistant NPSA 5) and also works in collaboration with the Resident Representative, Programme Analysts and Project Coordinators across all thematic portfolios, the Operations Unit, the Service Centre, and Country Office Gender and Communications focal points.&nbsp;</p><br> <br> <p>Externally and across the wider UNDP system, the PMSU Coordinator engages with the RBAS Regional Hub (Bureau for Arab States), UNDP Headquarters teams (Bureau for Programme and Policy Support, Bureau for Management Services, Independent Evaluation Office, Office of Audit and Investigations), implementing partners, donors, and external auditors. The incumbent contributes to United Nations Country Team M&amp;E and audit processes as relevant.&nbsp;</p><br> <br> <p>&nbsp;<strong>Competencies</strong>&nbsp;</p><br> <br> <br> <p><i><strong>Core Competencies</strong></i>&nbsp;</p><br> <br> <br> <br> <p><strong>Achieve Results:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work​&nbsp;</p><br> <br> <br> <br> <p><strong>Think Innovatively:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking​&nbsp;</p><br> <br> <br> <br> <p><strong>Learn Continuously:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Go outside comfort zone, learn from others and support their learning​&nbsp;</p><br> <br> <br> <br> <p><strong>Adapt with Agility:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Adapt processes/approaches to new situations, involve others in change process​&nbsp;</p><br> <br> <br> <br> <p><strong>Act with Determination:&nbsp;</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously​&nbsp;</p><br> <br> <br> <br> <p><strong>Engage and Partner:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships​&nbsp;</p><br> <br> <br> <br> <p><strong>Enable Diversity and Inclusion:</strong>&nbsp;</p><br> <br> <br> <p>​​LEVEL 2: Facilitate conversations to bridge differences, considers in decision making ​&nbsp;</p><br> <br> <br> <br> <p><i><strong>People Management&nbsp;</strong></i>&nbsp;</p><br> <br> <p>UNDP People Management Competencies can be found in the dedicated <u>site.</u>&nbsp;&nbsp;</p><br> <br> <p><i><strong>Cross-Functional &amp; Technical competencies (insert up to 7 competencies)&nbsp;</strong></i>&nbsp;</p><br> <br> <p><i><strong>Thematic Area</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Name</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Definition</strong></i>&nbsp;</p><br> <br> <br> <br> <p><strong>Business Direction and Strategy&nbsp;</strong>&nbsp;</p><br> <br> <br> <p><strong>System Thinking&nbsp;</strong>&nbsp;</p><br> <br> <br> <p>Ability to use objective problem analysis and&nbsp;</p><br> <br> <p>judgement to understand how interrelated&nbsp;</p><br> <br> <p>elements coexist within an overall process or&nbsp;</p><br> <br> <p>system, and to consider how altering one element&nbsp;</p><br> <br> <p>can impact on other parts of the system&nbsp;</p><br> <br> <br> <br> <p><i><strong>Business Management&nbsp;</strong></i>&nbsp;</p><br> <br> <br> <p><strong>Risk Management&nbsp;</strong>&nbsp;</p><br> <br> <br> <p>Identify and organize act</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives. </p><br><br> <br> Job : <p>Join our dynamic company in the <strong>Medical Equipment</strong> sector, a key player in the field of respiratory solutions. The position of <strong>Technical Sales Representative for Respiratory Equipment</strong> is based in <strong>Rabat</strong>, in the heart of a rapidly growing region. This opportunity will allow you to use your expertise to develop our market presence and contribute to improving the health of our patients.</p><br><br><p>The main goal is to <strong>drive sales growth</strong> of our respiratory equipment in the assigned territory. This will involve building and maintaining lasting relationships of trust with professional clients, while ensuring <strong>optimal customer satisfaction</strong>. Gaining new markets and <strong>increasing turnover</strong> will be at the core of your responsibilities.</p><br><br><p>Your daily responsibilities will include:</p><br><br><ul><li>Prospecting and identifying new potential clients in the medical sector.</li><li>Presenting and arguing the value of our innovative technical solutions to healthcare professionals.</li><li>Establishing personalized quotes and negotiating commercial terms.</li><li>Following up on the existing customer portfolio to build loyalty and identify development opportunities.</li><li>Explaining how to use the respiratory equipment and providing customer follow-up.&nbsp;</li><li>Conducting competitive monitoring and relaying relevant information to marketing.</li><li>Participating in trade shows and industry events to promote the brand.</li><li>Managing and optimizing the <strong>sales process</strong>, from initial contact to contract signing.</li></ul> <br> Required profile : <p>A <strong>Master's degree (Bac +5 and above)</strong> is required, ideally in <strong>Sales</strong>, <strong>Marketing</strong>, or <strong>International Trade</strong>. Solid academic training will be a major asset for understanding the technical and commercial aspects of respiratory equipment.</p><br><br><p><strong>3 to 5 years of professional experience</strong> in a similar role is expected. It is essential to have previous experience in the medical equipment sector, particularly in selling complex technical solutions. Successful experience in business development will be particularly appreciated.</p><br><br><ul><li>Excellent <strong>command of sales and negotiation techniques</strong>.</li><li>Solid scientific knowledge, and knowledge of medical equipment.&nbsp;</li><li>Strong <strong>communication</strong> and <strong>customer relations</strong> skills.</li><li>Analytical skills and ability to understand technical needs.</li><li>Autonomy, rigor, and organizational skills.</li><li>Strong <strong>persuasion</strong> and argumentation skills.</li><li>Proficiency in computer tools (CRM, Office Suite).</li><li>Good knowledge of the respiratory equipment market would be a plus.</li><li>A valid driver's license (Category B) is essential for professional travel.</li></ul><p>If you are passionate about the healthcare field, have a strong sense of business, and wish to thrive in a growing company, your profile interests us! Don't wait any longer, apply now for this unique opportunity.</p><br><br> <br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting the RM Director in her missions and projects. Ensuring reservations are taken by phone, fax, or internet, as well as all related operations. Managing client requests (Strategic Accounts, VIP clients, and Top VIPs) and fostering customer loyalty after complaints: contacting clients for their reservations and overseeing their customer experience, personalizing and anticipating their needs. Actively participating in sales presentations, site visits, and client meetings. Developing pricing, distribution contracts, and direct sales. Increasing the visibility of the two hotels and points of sale in key markets with online distributors. Measuring performance across different sites in terms of new exposure, double exposure, updates, and promotion. Studying, examining, and analyzing the competitive environment, market trends, and customer needs and feedback to demonstrate initiative and adapt strategically. Prepare, process, and compile data for daily, weekly, and monthly reports, annual objectives, the sales and marketing budget, forecasts, and other reports, in accordance with instructions and requirements. Develop marketing actions and evaluate the effectiveness of existing programs and strategies. Ensure compliance with the Sofitel brand's pricing policy and strategy. Manage and direct advertising, public relations, and promotional activities with the RM Director. Ensure customer satisfaction while remaining competitive in the market and financially efficient. Evaluate evolving customer needs, customer composition, and portfolio developments to propose necessary operational changes as needed. Communicate effectively with other departments and interact with team members to guarantee the expected quality of service for the customer. Manage the PMS, Tars, and extranet for distributors and central purchasing offices. Reservations: Track and control reservations: Rate checks, upgrades, cancellations, no-shows. Analyze occupancy rates, average room rates, and RevPAR. Optimize occupancy rates and average room rates. Establish a pricing and sales strategy in collaboration with the General Manager and the Sales Director.Develop budget forecasts in collaboration with the Sales Director and with approval from the General Manager. Analyze and monitor the hotel's KPIs to identify opportunities to increase revenue from rooms and other operational departments. Be responsible for the proper functioning of all systems and tools for managing room and other service revenue. Coordinate with the sales team to determine attractive and engaging pricing offers. Prospect virtual distributor sites. Provide strategic and tactical support to the F&amp;B department, which includes restaurants, bars, and banquets. Participate in the recruitment of ALL clients and directly monitor the recruitment of their team. Contribute to the customer preference database. Participate in the strategy adopted by the Accor Group and the owner. Contribute to improving the hotel's RPS score. Respond to and manage customer complaints. Respect Accor Group's internal standards and procedures. From the owner: Ensuring customer satisfaction directly. Additional information: Accor Heartist Card. Specific benefits. And much more...</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>The Doorman is the first and last point of contact for guests at the hotel. As a representative of Four Seasons' luxury service standards, the Doorman warmly welcomes guests, assists with arrivals and departures, manages guest traffic at the hotel entrance, and provides exceptional personalized service while ensuring safety and security.</p><p><strong>Key Responsibilities</strong></p><p><strong>Guest Service</strong></p><ul><li>Greet guests and visitors with professionalism, warmth, and genuine hospitality.</li><li>Open doors for arriving and departing guests.</li><li>Welcome guests by name whenever possible.</li><li>Provide directions, information about hotel facilities, local attractions, and transportation options.</li><li>Anticipate guest needs and offer assistance proactively.</li></ul><p><strong>Arrival and Departure Assistance</strong></p><ul><li>Coordinate with Bell Attendants and Concierge to ensure smooth guest arrivals and departures.</li><li>Assist guests entering and exiting vehicles.</li><li>Manage luggage assistance requests and communicate with the Bell Desk.</li><li>Escort guests when necessary.</li></ul><p><strong>Transportation Management</strong></p><ul><li>Organize taxi, limousine, and other transportation services for guests.</li><li>Assist with valet parking coordination where applicable.</li><li>Maintain orderly traffic flow at the hotel entrance.</li><li>Monitor guest pickup and drop-off areas.</li></ul><p><strong>Safety and Security</strong></p><ul><li>Monitor the entrance area and report suspicious activities.</li><li>Maintain awareness of emergency procedures and safety protocols.</li><li>Ensure guest safety while entering and exiting vehicles.</li><li>Support hotel security efforts by observing and reporting concerns.</li></ul><p><strong>Hotel Knowledge</strong></p><ul><li>Maintain a strong understanding of:</li><li>Hotel services and amenities</li><li>Restaurant operating hours</li><li>Spa and recreational facilities</li><li>Local attractions and landmarks</li><li>Transportation routes and airport information</li></ul><p><strong>Appearance and Professional Standards</strong></p><ul><li>Maintain Four Seasons grooming and uniform standards at all times.</li><li>Demonstrate courtesy, professionalism, and discretion.</li><li>Uphold Four Seasons service culture and brand values.</li></ul><p><strong>Qualifications</strong></p><ul><li>Previous experience in luxury hospitality preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work outdoors in varying weather conditions.</li><li>Professional appearance and demeanor.</li><li>Ability to stand for extended periods.</li><li>Basic knowledge of the local area and tourist attractions.</li><li>Fluency in English; additional languages are an advantage.</li></ul><p><strong>Core Competencies</strong></p><ul><li>Guest Focus</li><li>Luxury Service Excellence</li><li>Communication Skills</li><li>Teamwork and Collaboration</li><li>Problem Solving</li><li>Attention to Detail</li><li>Cultural Awareness</li><li>Professionalism</li></ul><p><strong>Physical Requirements</strong></p><ul><li>Standing and walking for long periods.</li><li>Lifting, carrying, or assisting with light luggage when required.</li><li>Working in outdoor environments and varying weather conditions.</li><li>Ability to respond quickly to guest needs.</li></ul><p><strong>Four Seasons Service Culture Expectations</strong></p><ul><li>Treat every guest with respect, kindness, and genuine care.</li><li>Create memorable first and last impressions.</li><li>Anticipate guest needs before they are expressed.</li><li>Deliver personalized and intuitive service consistent with Four Seasons standards.</li><li>Build positive relationships with guests, residents, and colleagues.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in luxury hospitality preferred. Excellent communication and interpersonal skills. Strong customer service orientation. Ability to work outdoors in varying weather conditions. Professional appearance and demeanor. Ability to stand for extended periods. Basic knowledge of the local area and tourist attractions. Fluency in English; additional languages are an advantage.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join our dynamic team in the mining sector as a Site Human Resources Manager. You will actively contribute to Human Resources Management within our company.</p><br><br><p>You will be part of a passionate team dedicated to providing the best support and well-being for our employees.</p><br><br><p>You will be responsible for:</p><br><br><ul><li>Implementing the human resources management policy defined by the company</li><li>Implementing the various projects arising from the company's HR strategy (mobility, recruitment monitoring, annual development interviews, etc.)</li><li>Ensuring the onboarding and integration of new hires in collaboration with the occupational health department and the HSE department</li><li>Overseeing the recruitment and integration of new temporary hires</li><li>Overseeing interns</li><li>Overseeing employee career development</li><li>Implementing and running the various HR processes</li><li>Maintaining employee individual files</li><li>Managing personnel administration (leave, timekeeping, employee requests, disciplinary management, etc.)</li><li>Listening to and resolving employee complaints and requests concerning all HR areas</li><li>Participating in HR diagnostics</li><li>Producing HR activity reports</li><li>Developing HR dashboards</li><li>Ensuring compliance with social regulations and legal obligations</li><li>Ensuring the implementation and monitoring of social protection and health regulations (work accidents, illness, etc.).</li><li>Developing and updating organizational charts and job descriptions in coordination with the managed departments</li><li>Contributing to the improvement of working conditions and organization</li><li>Organizing professional elections and setting up joint committees.</li><li>Maintaining relationships with social partners (employee representatives, labor inspector, etc.)&nbsp;</li></ul><p><strong>Geographic location of the position:</strong> Boumadine Mine, Tinejdad, Taroudant Province.<br><strong>Working hours:</strong> 20 days work / 10 days rest rotation - 9.5 hours per day.<br><strong>Accommodation and meals provided by the company.</strong><br><strong>Type of contract:</strong> Permanent contract (CDI)<br>&nbsp;</p><br><br> <br> Required profile : <p>Holder of a Master's degree (Bac + 5) in Human Resources Management.</p><br><br><p>You have at least 5 years of professional experience in human resources management, in the mining, cement, steel, or construction sectors.</p><br><br><p><strong>Required skills:</strong></p><br><br><ul><li>A strong knowledge and experience of all aspects of human resources.</li><li>Mastery of labor law and current regulations.</li><li>Project management: Ability to manage multiple projects simultaneously, meet deadlines, and manage priorities</li><li>Computer skills: Proficiency in HR software (HRIS), project management tools, and Microsoft Office</li><li>Data analysis: Ability to interpret HR data to make informed decisions and measure the impact of HR policies</li><li>Communication: Ability to communicate clearly and effectively, both in writing and orally, with all hierarchical levels</li><li>Active listening: Being attentive to the needs and concerns of employees</li><li>Empathy and discretion: Ability to put yourself in others' shoes, handle sensitive information with confidentiality and integrity</li><li>Leadership: Inspire confidence, lead by example, know how to motivate and develop talents</li><li>Conflict resolution: Ability to manage disagreements constructively, find mutually beneficial solutions</li><li>Be proactive and persuasive</li><li>A high level of adaptability</li><li>Very good level of French</li><li>Good level of English</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Technical Support Engineer – Dutch Speaker</b></p><br><p>At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge is, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.</p><br><p>Join us to do the best work of your career and make a profound social impact as a <b>Technical Support Engineer </b>on our<b> Technical Support </b>Team in <b>Casablanca, Morocco</b>.</p><br><p><br><b>What you’ll achieve</b><br> As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.<br><b>You will:</b></p><br><ul> <li> <p>Resolve customer-reported issues while working closely with other multi-functional teams</p><br></li> <li> <p>Provide feedback to Engineering for improving product quality and reliability</p><br></li> <li> <p>Determine priority levels while negotiating and setting expectations with customers</p><br></li> <li> <p>Document relevant information and ensure that the customer is communicated with in a timely manner and treated with the highest degree of respect</p><br></li> <li> <p>Drive operational excellence through quality closures and proper escalation of issues</p><br></li></ul><p><br><b>Take the first step towards your dream career</b><br> Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:</p><br><p><b>Essential Requirements</b></p><br><ul> <li> <p>2 to 5 years of related experience</p><br></li> <li> <p>Great communication skills in <b>Dutch and English</b></p><br></li> <li> <p>First-rate customer focus, phone etiquette, and work ethic</p><br></li> <li> <p>Ability to work under pressure with calmness and composure</p><br></li> <li> <p>Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures</p><br></li> <li> <p>Ability to take on shift work, holidays, weekends and on-call responsibilities</p><br></li></ul><p><br><b>Who we are</b></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br> Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.<br> Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>YOUR MISSION The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. As a Senior Account Manager, you will play a key role in developing the food business with top partners in Morocco.</p><p>THE JOURNEY Own strategic partner relationships end to end, including understanding P&amp;L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence. Onboard new partners on our platform by providing them all the necessary tools and information to start working. Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. Tracking and reporting of performance metrics. Lead partnership renegotiations to establish a strong working collaboration grounded on sustainable economics for both parties. Get feedback from our partners and translate it into product, marketing and operations improvement. Prepare reports and dashboards to present to partners and use as a source of operational improvements. Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years of experience in Account Management, Business Consultant and/or Past Entrepreneurial experience</li><li>You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking</li><li>The skills to manage the big picture and the smallest details. You're always on top of your deadlines and you demonstrate to be an organization freak!</li><li>You've got a good judgment and assertiveness and own up to your mistakes facing any situation with an optimistic approach</li><li>You re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented with a hands-on spirit</li><li>Ability to comfortably work in a high growth and high-performance company with a fast pace.</li><li>Problem solver, data-driven with an analytical approach</li><li>Strong Commercial, Communication, Interpersonal, and Project management skills</li><li>English is mandatory, along with French &amp; Arabic.</li><li>Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <p>Have you already sold insurance/finance products and do you know how to manage a commercial exchange from start to finish? At ADM Value, we are hiring experienced sales representatives for borrower's insurance on an online sales project.<br>You will handle incoming and outgoing calls from prospects and clients, qualify their borrower profile, compare offers using a pricing tool, and guide them through to subscription. The role is demanding: here, the quality of analysis + the ability to close the deal make the difference.</p><br><br><p>You will handle prospects/clients (incoming and outgoing) expressing a need for borrower's insurance.<br>You will qualify the request: type of loan, amount, duration, bank, professional context, health information.<br>You will analyze the profile and adapt your pitch according to the client's expectations and constraints.<br>You will respond to objections precisely, highlighting the benefits: savings, guarantees, flexibility.<br>You will compare prices and guarantees between insurers using a pricing tool and support the client until subscription.<br>You will achieve your commercial objectives with a focus on satisfaction and results.</p><br><br> <br> Required profile : <p>Are you comfortable with remote sales, and do you know how to qualify, present benefits, and close deals? You understand the stakes of a loan and can simply explain guarantees and price differences.</p><br><br><p>Proven experience in telesales, ideally in insurance/banking/finance.<br>Very good level of French (spoken + written): clarity, precision, credibility.<br>Ability to analyze a borrower's profile and understand the logic of a loan.<br>Mastery (or strong comfort) with a pricing tool: compare guarantees/prices and guide towards the right solution.<br>Negotiation skills, results-oriented mindset, rigor in follow-up.<br>Punctuality and availability within the hours of 9 AM - 7 PM<br>Social benefits and others<br>You join ADM Value on a permanent contract (CDI), with full social coverage and a salary that rewards performance. The goal: a stable environment, clear rules, and uncapped bonuses for those who deliver.</p><br><br><p>Permanent contract from the start.<br>Social security (CNSS) + health insurance (AMO).<br>Fixed salary + meal voucher bonus + transport bonus.<br>Activity bonus + uncapped performance bonuses.<br>Employee partnerships: preferential rates (services, leisure, shopping...).<br>A structured work environment focused on results and progress.<br>Working hours: Monday to Thursday: 10 AM - 1 PM / 2 PM - 7 PM + Friday: 10 AM - 1 PM / 2 PM - 6 PMNet salary + bonuses<br>Salary package of over 7,300 Moroccan Dirhams net, with uncapped bonuses.</p><br><br> <br><br> </div>