وظائف مدير قسم المعجنات في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Qui sommes-nous?</strong></p><br><p>Artefact est une nouvelle génération de cabinet de conseil spécialisée en Data dont plus de 1300 employés répartis sur 15 pays ont pour mission d’accompagner la transformation chez nos clients.</p><br><p>Nous offrons une large gamme de solutions data-driven, que nous adaptions aux besoins spécifiques de nos clients, que ce soit des projets IA pour l'automatisation des process internes à chaque étape de leur chaîne de valeur, la création d'expériences consommateurs innovantes et personnalisées, le conseil en stratégie data et marketing digital jusqu'à la gestion du mix-média et plus encore !</p><br><p>La performance de nos services data repose sur une réelle expertise technologique en Intelligence Artificielle et des compétences métiers acquises auprès de plus de 1000 clients dans le monde, tels que AccorHotels, Orange, Carrefour, Engie, Emirates, Deutsche Telekom, Monoprix…&amp;nbsp;</p><br><p>La force d'Artefact repose sur un mix unique d'atouts: une connaissance des technologies de pointe en data, des méthodes agiles permettant de délivrer très rapidement les projets et des équipes composées des meilleurs experts dans leurs domaines (business consultants, data analysts, data scientists, ingénieurs data…).</p><br><p>&amp;nbsp;</p><br><p><span><strong>Responsabilités principales :</strong></span></p><br><p><strong>Définition de stratégie autour de la Data et de l’IA</strong></p><br><ul><li>Accompagner la transformation data de nos clients C-Levels dans leurs différents domaines d'activité : COMEX, marketing, digital, supply-chain, opérations, customer support, IT, etc.</li><li>Faire preuvre d’agilité intellectuelle et de rigueur pour piloter des projets à haute valeur stratégique pour nos clients en vous appuyant sur l'expertise et les offres d'Artefact:&amp;nbsp;<ul><li>Stratégie Data et IA&amp;nbsp;</li><li>Business case et valorisation (topline, bottomline, CSR, …)</li><li>Gouvernance de la donnée &amp;amp; Operating Model</li><li>Cadrage et déploiement de Cas d’usages data et IA</li><li>Culture, gestion du changement &amp;amp; adoption autour de la data et IA</li></ul></li></ul><p><span><strong>Missions :</strong></span></p><br><p>Le Senior Data Consultant pilote, avec une large autonomie, des projets complets de bout en bout. Localisé dans des équipes chez le client ou dans nos bureaux, il/elle est supervisé/e par un n+1 (manager, directeur, partner) et il est amené à encadrer les consultants plus juniors.<strong>&amp;nbsp;</strong></p><br><p><strong>Les activités à sa charge comprennent notamment :</strong></p><br><ul><li><strong>Le pilotage d’un ou plusieurs streams</strong><ul><li>Garantir le delivery de la mission</li><li>Identifier les points de blocage et proposer des solutions</li><li>Assurer la gestion de projet (Prise de note, compte-rendu, documentation, planning…)</li><li>Fournir des feedbacks constructifs aux membres plus juniors de l'équipe</li></ul></li><li><strong>La production des livrables de mission</strong><ul><li>Produire de manière autonome des présentations (benchmarks, études de cas, workshops decks, sections steerco).&amp;nbsp;</li><li>Rédiger des storylines (messages clés, contenu...)</li><li>Concevoir et livrer des slides percutantes&amp;nbsp;</li><li>Animer les interviews et workshops.</li></ul></li><li><strong>La conduite de la relation client</strong><ul><li>Construire une relation de confiance avec les clients</li><li>Démontrer de l'assurance dans les situations de networking</li><li>Identifier de potentielles opportunités business&amp;nbsp;</li></ul></li><li><strong>La contribution active au développement d’Artefact</strong><ul><li>Développer une offre, une Industrie, un chapter ou un partenariat avec votre école&amp;nbsp;</li><li>Participer au processus de recrutement par le biais d'entretiens avec les candidats</li><li>Animation de différents trainings pour former les nouveaux arrivants.</li></ul></li></ul><p><strong><span>Impact Interne :</span><br></strong></p><br><ul><li>Soutenir le référent sur une ou plusieurs expertises et les développer (Stratégie, data governance, data marketing... ) : construction de nouvelles offres, formation des consultants, actions marketing, développement de partenariats, pitchs clients....&amp;nbsp;&amp;nbsp;</li><li>Assurer la diffusion des connaissances du département conseil au sein de l'entreprise.</li><li>Participer à des événements externes et créer du contenu Artefact</li><li>Devenir une partie intégrante du processus de recrutement, nous aider à recruter les prochains talents, et ensuite coacher et développer les compétences des consultants juniors.</li></ul><p><strong><span>Profil :</span><br></strong></p><br><ul><li>Vous avez 2 à 3 ans d'expérience professionnelle dans un cabinet de conseil,</li><li>Vous avez un profil avec une double casquette : ‘<strong>Business</strong>’ et ‘<strong>Data</strong>’</li><li>Vous êtes curieux(se) et passionné(e) par les sujets liés à la data et à l’évolution technologique.</li><li>Vous avez un état d'esprit analytique et aimez la résolution de problèmes.&amp;nbsp;</li><li>Vous avez de l'expérience dans la gestion des clients, vous savez comment identifier les opportunités commerciales et vous aimez les interactions.&amp;nbsp;</li><li>Vous faites preuve de rigueur et proactivité</li><li>Vous maîtrisez : Suite Google/Pack Office, outils de workshop.</li><li>Une excellente communication (écrite / orale) en <strong>Français</strong> et en <strong>Anglais</strong> est obligatoire.&amp;nbsp;</li></ul><p><span><strong>Pourquoi nous rejoindre ?<br></strong></span></p><br><ul><li>Un mélange unique de talents (Data consultants, Data Analyst, Data scientist, software engineer), et une hyper croissance continue offrant de nombreuses opportunités de carrières rapides.&amp;nbsp;</li><li>Un endroit idéal pour apprendre : Vous maîtriserez les compétences clés du monde de l'entreprise de demain : vous recevez des formations régulières sur la technologie (offre Artefact, technologies de la donnée,...), votre travail en équipes hybrides, vous apprenez les façons de travailler spécifiques à la tech (product mindset, agilité...). A la fin de votre expérience Artefact, vous êtes un leader technologique expérimenté.</li><li>La culture : Innovation, Collaboration et Action sont nos valeurs, pour faire simple, nous sommes des faiseurs qui travaillent ensemble afin de créer des solutions innovantes.&amp;nbsp;</li><li>Esprit d'entreprise : vous rejoindrez une équipe d'entrepreneurs motivés. Nous n'abandonnerons pas tant que nous n'aurons pas fait un grand pas dans ce secteur !<br></li></ul><p>Chez Artefact, nous recrutons nos collaborateurs uniquement en fonction de nos besoins et des qualités propres de chaque candidat. Nous assurons le développement de leurs compétences professionnelles et de leurs responsabilités sans discrimination d’aucune sorte, notamment de croyances, de genre, d’âge, de situation d'handicap, d’origine ethnique, d’orientation sexuelle, d’appartenance à une organisation politique, religieuse, syndicale ou à une minorité.&amp;nbsp;<br></p><br><p><strong>Come join us !</strong></p><br><p>&amp;nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <p>As part of the development of our<strong>SUPECO</strong> network, we are recruiting a<strong>Head of Sales Development</strong>in Casablanca.</p><br><br>Main Mission:<p>Define and manage the sales development strategy for SUPECO to sustainably increase turnover, traffic, conversion rate, and average basket size, by transforming commercial analyses into effective and consistent action plans across the entire network.</p><br><br><p><strong>Missions &amp; Responsibilities:</strong></p><br><br><ul><li>Break down the BU's ambitions into turnover, traffic, conversion, and average basket objectives by region, store, period, and commercial lever.</li><li>Manage dashboards, analyze sales, margin, traffic, availability, product mix, and deviations from objectives, and identify causes and growth opportunities.</li><li>Design development plans adapted to store types, prioritize levers, and support the network in their implementation.</li><li>Coordinate key events, local operations, and weekly promotions with Merchandising, Marketing, and Operations, and ensure their successful execution on the ground.</li></ul><br> <br> Required profile : <ul><li>Master's degree (Bac+5) in Business, Marketing, Management, or equivalent.</li><li>Significant experience of at least 5 years in retail, business development, assortment management, category management, or commercial performance management.</li><li>Strong skills in data analysis and commercial performance, as well as in coordinating teams and cross-functional stakeholders.</li><li>Good knowledge of commercial performance levers: price, product, traffic, conversion, average basket, and customer experience, ideally in a discount or hypermarket environment.</li><li>Excellent ability to transform analyses and performance indicators into concrete and operational action plans.</li><li>Rigor, analytical skills, commercial acumen, and strong results orientation.</li><li>Team spirit, good communication skills, and ability to work with different stakeholders.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <p>As part of the development of our Supeco business unit, we are strengthening our Works department by recruiting Site Technicians in <strong>Tangier.</strong></p><br><br><p>Assigned to the Works Department, your role is to ensure the monitoring of work and to ensure compliance with deadlines, quality, and standards on our construction sites.</p><br><br><p><strong>Missions and responsibilities:</strong></p><br><br><ul><li>Monitor the progress of work on site</li><li>Ensure compliance with plans, technical standards, and safety rules</li><li>Control the quality of work and materials used</li><li>Identify discrepancies and report anomalies</li><li>Write progress and status reports for work</li></ul> <br> Required profile : <ul><li>Bac+2 (Associate's degree) in Civil Engineering.</li><li>3 to 5 years of experience in a similar role.</li><li>Rigor, organizational skills, and strong on-site presence.</li></ul> <br> Head office address : <span> Route nationale 1km 3.5 douar Oulad Othman- SKHIRAT </span> <br> Desired personality traits : <p> <span> Tenacity </span> <span> Organization </span> <span> Respect of the rules </span> <span> Need for reflection </span> <span> Involvement at work </span> </p><br><br> <br> <span>4K</span> <br> Matching global<br> N/A <br> <br> N/A <br> FineTunePro<br> SKILLS<br> <br> N/A <br> Kapacity Revealer<br> PERSONALITY<br> <br> N/A <br> Feel Good<br> CULTURE<br> <br> <br> <br> <br><p> Here you can find a recommendation rate for this vacancy, as well as information on how to promote your application. Log in / Register to view this personalised information.</p><br><br> <br> <br> <br> <br> <p> ReKrute offers you this new personality test to help you get to know yourself better and make the most of your applications. Take it now, it only takes 5 minutes maximum. </p><br><br> <br> <br> <br> <br> <br> <br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>We are looking for an English-Speaking Accountant for a company specializing in seed selection, based in Agadir.</p><br><br><p><strong>Job Objective</strong></p><br><br><p>To manage the accounting and administrative activities locally, while ensuring effective coordination with the head office and compliance with current regulations.</p><br><br><p><strong>Main Responsibilities</strong></p><br><br><ul><li>Supervise general office operations.</li><li>Manage the purchase of office supplies and equipment.</li><li>Prepare and produce reports.</li><li>Handle relations with banks.</li><li>Manage supplier contracts and vehicle insurance.</li><li>Ensure compliance with local regulations.</li><li>Maintain complete accounting records (Income Statement and Balance Sheet).</li><li>Process, verify, and reconcile supplier invoices (accounts payable), including the payment process.</li><li>Process employee expense reports.</li><li>Allocate expenses to accounts and cost centers by analyzing invoices and expense reports.</li><li>Record fixed assets and depreciation, and prepare corresponding reconciliations.</li><li>Account for prepaid expenses and their amortization.</li><li>Maintain bank account records and perform bank reconciliations.</li><li>Prepare cash flow and payment forecasts.</li><li>Perform financial analysis and monthly closing entries.</li><li>Declare VAT and withholding taxes on suppliers.</li><li>Make declarations to organizations such as social security, tax authorities, etc.</li><li>Participate in audit work by providing necessary support.</li></ul> <br> Required profile : <ul><li>At least 2 years of experience as a sole accountant, ideally in the seed sector.</li><li>Experience in maintaining complete accounting records (Income Statement and Balance Sheet).</li><li>Experience with import and export operations.</li><li>Excellent level of English in writing, speaking, and reading (mandatory).</li><li>Experience with an ERP system (an asset).</li><li>Excellent command of Excel (mandatory).</li><li>High level of accuracy and attention to detail.</li><li>Excellent interpersonal skills and ability to work in a team.</li><li>Ability to work independently and implement processes effectively.</li></ul> <br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Under the authority of the Head of the Language Center (RCDL) and the Deputy Director of the branch, the language course coordinator ensures the organization and continuity of courses and certification sessions, leads and develops the teaching team, designs teaching materials and resources, and actively contributes to the projects of the network of French Institutes in Morocco. In this capacity, they play a key role in student satisfaction and the center's attractiveness, combining pedagogical rigor, a service-oriented approach, and the ability to unite a team.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma in French as a Foreign Language (Bac+5) and/or experience in teaching FLE/FOS of at least 5 years.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">DELF/DALF examiner-marker accreditation desired</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My perfect mastery of the French language (spoken, read, written)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">All references are subject to verification.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 3 years of experience teaching French as a Foreign Language/French for Specific Purposes</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in pedagogical coordination, facilitation or team management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in training trainers is appreciated.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in developing corporate (B2B) courses or in instructional design is a plus.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">FLE/FOS methodologies and educational engineering</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">DELF / DALF / TCF certifications and their organization</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in Microsoft Office, online collaborative tools, and digital learning platforms</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Go for innovation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use of digital technology in the classroom, the contribution of AI in a teaching context</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, a sense of organisation and responsibility</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership, dynamism and initiative</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal and writing skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to listen to and adapt to diverse audiences</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">comfortable in a multicultural environment</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Discretion and a sense of public service</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Availability in the evening during classroom observations</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Weekend work: the activity takes place from Wednesday to Sunday.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A category B driving licence is essential: Some course locations and partners may be far from the institute, requiring significant mobility.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participation in IFM network meetings and events (occasional travel)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work across departments and with other services: communication, administration, reception, etc.</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>The Head of External Communication defines and implements the Group's external communication strategy to strengthen its visibility, enhance its brand image, and support business development goals. They ensure consistent communication across all external channels and develop lasting relationships with the media, partners, and stakeholders.<br>Main tasks<br>Communication Strategy<br>Define the annual external communication strategy in line with the Group's directions.<br>Develop the corporate and commercial communication plan.<br>Ensure the consistency of the brand's image and positioning across all platforms.<br>Develop the company's visibility and reputation.<br>Press and Media Relations<br>Develop and maintain relationships with the media.<br>Prepare press releases.<br>Organize press conferences.<br>Manage executive interviews.<br>Ensure continuous media monitoring.<br>Manage sensitive communication situations or crises.<br>Corporate Communication<br>Design corporate communications.<br>Highlight the Group's achievements and projects.<br>Support strategic announcements (appointments, store openings, partnerships, results, awards...).<br>Oversee the company's public statements.<br>Retail &amp; Brand Communication<br>Support commercial campaigns.<br>Participate in the launch of new collections.<br>Highlight store openings.<br>Develop institutional and event partnerships.<br>Oversee public relations operations.<br>Digital Communication<br>Supervise social media communication.<br>Ensure editorial consistency across all platforms.<br>Develop the influence strategy.<br>Monitor the company's e-reputation.<br>Events<br>Lead institutional events.<br>Organize openings.<br>Oversee trade shows.<br>Organize conferences and partner events.<br>Represent the company at external events.<br>Brand Management<br>Ensure compliance with the graphic charter.<br>Supervise communication materials.<br>Develop corporate communication tools.<br>Ensure consistency of the employer brand in collaboration with HR.<br>Management<br>Define communication KPIs.<br>Develop the annual budget.<br>Manage communication, PR, and creative agencies.<br>Lead the External Communication team.<br>Measure the ROI of campaigns.<br>Profile sought</p><br><br> <br> Required profile : <p>Master's degree (Bac +5) in Communication, Marketing, or Public Relations.<br>Minimum 6 to 10 years of experience in a similar role.<br>Mandatory experience in retail, mass distribution, furniture, or decoration.<br>Experience in brand management and corporate communication.<br>Excellent media and digital knowledge.<br>Required skills<br>Technical<br>Corporate communication<br>Press relations<br>Public relations<br>Brand management<br>Institutional communication<br>Crisis communication<br>Communication strategy<br>Social media<br>Storytelling<br>Project management<br>Budget management<br>Media monitoring<br>Event organization<br>Content production</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>GENERAL MISSION&nbsp;</strong></p><br><br><p>The interim BTS professor provides the teaching assigned to them within the framework of the "Sports Management" Higher Technician Certificate (BTS) training program at the Rabat High School of Excellence. They contribute to the quality of learning, the development of students' skills, and the achievement of the program's educational objectives.</p><br><br><p><strong>MAIN MISSIONS</strong></p><br><br><p>• Provide teaching (lectures, tutorials, and/or practical work) in accordance with the defined curriculum and allocated hours;<br>• Prepare and lead educational sessions using teaching methods adapted to the training objectives;<br>• Develop the necessary educational materials for the teaching provided;<br>• Evaluate students' learning through tests, exams, assignments, or projects, in accordance with the evaluation methods defined by the institution;<br>• Grade assessments and communicate results within the given deadlines;<br>• Support students in acquiring the technical and professional skills related to the subject taught;<br>• Participate, as needed, in juries, deliberations, defenses, exams, and other educational activities related to their teaching;<br>• Use the digital tools and educational platforms provided by the institution to monitor teaching and students;<br>• Ensure compliance with the internal regulations, educational procedures, and quality requirements of the institution;<br>• Participate in educational or coordination meetings organized by the management or the program head when their presence is required;<br>• Conduct scientific, technical, and pedagogical watch to ensure the updating of taught content;<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><strong>PROFILE</strong></p><br><br><p>- Master's degree or equivalent degree (BAC+5 level) in the specialized field;<br>- Minimum of 2 years of teaching experience in French in the following subjects:</p><br><br><ul><li><strong>Sports Marketing&nbsp;</strong></li><li><strong>Sports Communication and Events</strong></li><li><strong>Sports Facilities Management&nbsp;</strong></li><li><strong>Spanish</strong></li><li><strong>Sports Law&nbsp;</strong></li></ul><p>- Proficiency in various learning methods and digital teaching tools such as collaborative tools, LMS, etc.&nbsp;</p><br><br><p><strong>SKILLS</strong></p><br><br><p>- Complete mastery of the subject taught;<br>- Ability to adapt teaching methods to student needs;<br>- Inclination for pedagogical innovation;<br>- Demonstrate authority and maintain classroom discipline;<br>- Good knowledge of the legal and regulatory framework;<br>- Ability to listen and show kindness .</p><br><br><p><strong>ATTRIBUTES</strong></p><br><br><p>- Teamwork;<br>- Autonomy;<br>- Discretion;<br>- Kindness;<br>- Sense of responsibility;<br>- Leadership;<br>- Availability.<br>&nbsp;</p><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Sep 21, 2026, 12:00AM</p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<p><span>The ‘Product Owner -</span><span>Enriched Customer Inventory’ supports the Head of Master Data Management in defining, delivering and managing a global solution for managing the enriched customer inventory, including processes, data structure and quality, and functional roadmap.</span></p><br><br><p><span>The scope of Enriched Customer Inventory includes data taken from the Federated Customer Inventory (offers, services, resources) and data taken from other referential and transactional sources to provide a single source of truth for actors, customers and systems requiring detailed near real time inventory data (for example customer portal, customer API, service management systems)</span></p><br><br><p><span>This role is part of a small core team responsible for the Customer Inventory at the heart of the Orange Business digital customer &amp; employee journey strategy. It is a marketing-orientated role, ensuring we hold and exploit the right data at the right quality to deliver operational efficiency, customer journey, commercial advantage, and therefore both customer experiecne excellence and business growth.</span></p><br><br><br><p><span><span>key accountabilities</span></span></p><br><br><p><span><span>key result / decision areas (outcomes)</span></span></p><br><br><p><span>Strategy &amp; Roadmap</span></p><br><br><ul><li><span>Work with the Customer Inventory team (business, IT, architecture) on the creation, maintenance and communication of the inventory strategy and functional roadmap.</span></li><li><span>Use SAFe methodology to secure delivery of the roadmap though management of Epics in the DataAI portfolio.</span></li><li><span>Be recognized as the business expert on enriched customer inventory, supporting other teams, projects and portfolios in the correct understanding and exploitation of this data.</span></li><li><span>Engage with commercial process owners and business stakeholders in International / DGC / DEF and other BUs as required to ensure a global approach to enriched inventory management, and to collect &amp; prioritize user story requirements for functional &amp; process enhancements to the enriched inventory.</span></li><li><span>Use SAFe methodology to secure delivery of the roadmap though management of Epics in the DataAI portfolio.</span></li><li><span>Provide leadership to IT teams to develop &amp; deliver in line with business needs, setting business priorities and securing budgetary cover, reviewing, tracking and reporting on progress vs plan.</span></li></ul><br><p><span>Data Model</span></p><br><br><ul><li><span>Define, document and manage the data model of enriched customer inventory, working with gata governance team to use Collibra data management system.</span></li><li><span>Ensure data model is clear and available to all stakeholders, and support them in underdstanding oit to ensure correct usage.</span></li></ul><br><p><span>Data Quality</span></p><br><br><ul><li><span>Responsible for optimizing the quality of enriched customer inventory data by maximizing the quality of the input data and the mapping / linking of the data sets by working closely with other members of the inventory team.</span></li><li><span>Work with the Data Quality team to identify KPIs and monitor &amp; report the quality (accuracy &amp; completeness) of enriched customer inventory; lead activity to correct any errors and fix the root cause of any identified issues (whether process or technical).</span></li></ul><br><p><span>Value-based exploitation</span></p><br><br><ul><li><span>Responsible for providing users with easy and clear access to relevant enriched customer inventory data, whether as individial records or as bulk reporting, via API, portal, EDH, PowerBI or other mechanisms.</span></li><li><span>Responsible for ensuring appropriate access controls to enriched inventory data, complying with regulatory, security &amp; confidentiality</span><span>requirements while maximizing democratization to facilitate delivery of value.</span></li><li><span>Drive integration with all systems that require the data (directly or via tools such as eBus, EDH, etc) to maximise exploitation for value delivery.</span></li></ul><br>À propos de vous<p></p><p><span><span>knowledge and abilities</span></span></p><br><br><p><span><span>Ability to engage effectively with business stakeholders to capture and debate strategic &amp; operational priorities.</span></span></p><br><br><p><span><span>Project management skills to translate agreed priorities into a successful delivery.</span></span></p><br><br><p><span><span>Ability to engage effectively with IT teams to communicate needs clearly and discuss technical limitations / impacts.</span></span></p><br><br><p><span><span>Ability to find common purpose &amp; direction in a diverse group of stakeholders.</span></span></p><br><br><br><br><p><span><span>education, qualifications, and certifications</span></span></p><br><br><p><span><span>Academic business degree or equivalent, (business administration, information management)</span></span></p><br><br><p><span><span>Subject matter Expertise,</span></span></p><br><br><br><br><p><span><span>Experience</span></span></p><br><br><p><span><span>MS Office, Teams, Data Quality Platforms, meta data, Data Visualisation</span></span></p><br><br><p><span>Minimum 5 years experience of data management / data process / quality management</span></p><br><br><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>Informations supplémentaires<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><br></p><p>ROLE SUMMARY: Khalil Gibran School (KGS) is a British international school based in Rabat, offering an English National Curriculum pathway from Early Years through to the Primary and Secondary years. The school is committed to providing a nurturing, high-quality learning environment in which every child is known, valued, and supported to achieve their full potential. For an August 2027 start, Khalil Gibran School is seeking an outstanding Whole School Head of Mathematics to lead teaching and learning across the school. The successful candidate will be an experienced Mathematics leader and strong classroom practitioner with proven experience teaching Cambridge IGCSE and A Level Mathematics, including IGCSE Additional Mathematics. The role will lead curriculum development, raise student attainment and progress, and support the continued development of the Mathematics team.</p><p>KEY RESPONSIBILITIES:</p><ul><li>Lead and develop Mathematics teaching and learning across KS2 KS5.</li><li>Teach and lead Cambridge IGCSE Mathematics, IGCSE Additional Mathematics and A Level Mathematics.</li><li>Lead curriculum development, assessment and the effective use of data to drive student progress and attainment.</li><li>Line manage, mentor and develop the Mathematics team.</li><li>Ensure students are well prepared for Cambridge examinations and achieve strong outcomes.</li><li>Promote enrichment opportunities that develop engagement and a love of Mathematics.</li><li>Work collaboratively with SLT and other departments to support whole-school priorities.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>THE IDEAL CANDIDATE WILL HAVE:</p><ul><li>A degree in Mathematics or a related subject and a recognised teaching qualification.</li><li>Significant secondary Mathematics teaching experience, including proven experience teaching Cambridge IGCSE and A Level Mathematics.</li><li>Experience teaching Cambridge IGCSE Additional Mathematics.</li><li>Previous experience in a Mathematics leadership or middle leadership role.</li><li>A proven track record of raising student attainment and achieving strong examination outcomes.</li><li>Excellent subject knowledge, pedagogy, leadership, communication and organisational skills.</li><li>Experience working within a British, Cambridge or international school environment is desirable.</li><li>A commitment to safeguarding, student wellbeing and developing a high-performing Mathematics team.</li></ul><p>SAFEGUARDING STATEMENT: Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>The General Care Supervisor reports to the coordinating doctor, who ensures medical supervision and general coordination of care within the retirement home.</p><br><br><p>She works in close collaboration with the management of the establishment and ensures the daily coordination of the care teams, currently composed of three nurses and about twenty nursing assistants. The establishment also has a full-time physiotherapist and a part-time consultant physiotherapist, as well as a full-time psychologist and two activity leaders.</p><br><br><p>The main mission of the General Care Supervisor is to ensure that the care and support of residents are carried out regularly, in an organized, safe manner, and in compliance with good professional practices, and to quickly detect problematic situations. This role involves a real and regular presence with residents and teams, and is not limited to administrative work.</p><br><br><p><strong>Main tasks:</strong></p><br><br><ul><li>Supervise the quality and continuity of care.</li><li>Monitor the work carried out by nurses and nursing assistants.</li><li>Ensure compliance with protocols and instructions.</li><li>Organize the daily work of the teams.</li><li>Ensure a good distribution of tasks.</li><li>Monitor the effective delivery of care.</li><li>Improve the quality of reporting.</li><li>Report any important information to the coordinating doctor.</li><li>Collect and follow up on complaints from residents and families.</li><li>Report incidents and adverse events.</li><li>Participate in risk prevention.</li><li>Identify staff training needs.</li><li>Support professionals in difficulty.</li><li>Contribute to maintaining good work discipline.</li><li>Participate in the continuous improvement of the quality of care.</li></ul><p>Working hours are 44 hours per week. Except in exceptional cases giving rise to a bonus payment, there are no on-call duties.</p><br><br> <br> Required profile : <p><strong>Professional skills.</strong></p><br><br><ul><li>Proven experience with the elderly; ideally experience in geriatrics or in a medico-social establishment (10 years as a nurse and/or head nurse).</li><li>Good knowledge of care and support for the elderly.</li><li>Good organizational skills.</li><li>Leadership qualities.</li><li>Ability to enforce instructions.</li><li>Good observation skills.</li><li>Ability to identify at-risk situations.</li><li>Good communication skills.</li><li>Ability to manage conflicts.</li><li>Good command of written and oral reporting.</li></ul><p><strong>Personal qualities.</strong></p><br><br><ul><li>Rigor and organization.</li><li>Good communication skills.</li><li>Fair and impartial.</li><li>Attentive to residents.</li><li>Availability and presence on site.</li><li>Able to take initiative within the scope of responsibilities, while knowing when to report.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <p>As part of the development of our <strong>Supeco</strong> business unit, we are recruiting a <strong>Head of Sales Development</strong>.</p><br><br><p><strong>Main mission:</strong></p><br><br><p>Define and manage the sales development strategy for Supeco in order to sustainably increase turnover, traffic, conversion, and average basket size, by transforming commercial analyses into effective and consistent action plans across the network.</p><br><br><p><strong>Missions &amp; Responsibilities:</strong></p><br><br><ul><li>Growth strategy: Break down the BU's ambitions into objectives for turnover, traffic, conversion, and average basket size by region, store, period, and commercial lever.</li><li>Performance analysis: Manage dashboards, analyze sales, margin, traffic, availability, product mix, and deviations from objectives, and identify the causes and opportunities for growth.</li><li>Store action plans: Design development plans adapted to store typologies, prioritize levers, and support the network in their implementation and...</li><li>Commercial animation: Coordinate key events, local operations, and weekly dynamics with Merchandising, Marketing, and Operations, and ensure their successful on-site execution.<br>&nbsp;</li></ul> <br> Required profile : <p>- Master's degree (5 years) in commerce, marketing, management, or equivalent</p><br><br><p>- Significant experience (minimum 5 years) in retail, assortment management, or category management</p><br><br><p>- Strong skills in product analysis, inter-departmental coordination, and performance tracking</p><br><br><p>- Good knowledge of price/product/customer levers in a discount or supermarket environment</p><br><br><p>- Rigor, analytical skills, commercial sense, and collaborative spirit</p><br><br><p><em>"LabelVie is committed to preventing all forms of discrimination, particularly those based on sex or family situation and responsibilities. LabelVie is committed to promoting equal opportunities between men and women in terms of access to employment and training, working conditions, remuneration, career advancement, and access to positions of responsibility."</em></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> <br> Job : <p>Service Description<br>Within the URBANISM entity of OINIS IT and in collaboration with other OINIS departments and verticals, the service revolves around the two main objectives mentioned below:<br>Design the components and models supporting OINIS's infrastructure, network, cloud, and services with the aim of digitalization and automation of business processes by transforming the IT OSS and BSS ecosystem and introducing new technological concepts such as the use of Data and AI, architecture modeling, modeling of new API interfaces, and contributing to the definition of orchestration processes covering all business, sales, production, and operations journeys.<br>Maintain the architecture and process repository used by the department and by all of Orange Wholesale, ensuring consistency with the OINIS IT baseline, and support teams and other architects in using the repository.<br>Expected Deliverables:<br>- Under the guidance of the head of architectures for the OINIS Urbanism department, participate in the definition, promotion, and evolution of IT architecture rules and guidelines at functional, software, and technical levels.<br>- Align IT Urbanism with the Company Strategy.<br>- Lead and participate in architecture design initiatives and ensure the consistency of the architecture and process repository.<br>- Maintain and, if necessary, propose required evolutions for the repository to promote its use within Orange Wholesale.<br>- Identify the impacts of IT transformations on business operations.<br>- Conduct studies, ensure the compliance of the defined architecture with recommendations, and make proposals for evolving these recommendations if necessary.<br>- Present and communicate architectural principles to stakeholders.<br>- Identify bottlenecks that slow down the IT system transformation and propose solutions to address them.<br>- Participate in the planning, definition, and design of solutions.<br>- Document the defined architectures.<br>&nbsp;</p><br><br> <br> <br><br> </div>

<p>Description du poste Context As part of the evolution and industrialization of the Scalian Group s IT infrastructures, the Modern Workplace O365 Expert role aims to evolve, secure, and standardize the SharePoint, Teams, Power Platform, and Copilot applications within the O365 suite. Reporting line Reporting to the Head of Infrastructure, within the Systems team of the Group IT department. Main responsibilities Based on an audit carried out 1 year ago by EXAKIS, and for each application (SharePoint, Teams, Power Platform, and Copilot), the main responsibilities are: Audit of existing environments Inventory of SharePoint sites, Teams, and the Power Platform environment Analysis of usage and deviations/drift Identification of obsolete or non-governed environments Production of reports and recommendations Compliance remediation Clean-up of environments (deletion / archiving) Rationalization of collaborative workspaces Reorganization of SharePoint content Reassignment of owners Standardization Implementation of Teams and SharePoint templates Definition of naming conventions Structuring of environments Securing environments (connectors, governance) Harmonization of practices Lifecycle management implementation Definition of phases: creation, operations, review, archiving, deletion Implementation of automated processes (Power Automate, PowerShell) Management of retention periods and inactivity Monitoring of KPIs Usage governance Clarification of Teams / SharePoint / OneDrive use cases Control of environment creation Writing guides and best practices Define and secure the overall use of Copilot AI and Copilot Studio Administration / Run Lifecycle monitoring with KPIs Regular reporting Storage and capacity management (notably Power Platform Dataverse) Microsoft O365 technology watch Level 3 support Required technical skills Microsoft O365 SharePoint Online (Expert) Microsoft Teams (Expert) Power Platform gouvernance et administration (Expert) Scripting/Automation MSGraph (Expert) Powershell (Expert) Power Automate (Expert) Power Apps (Expert) Reporting Powerbi (Expert) Entra ID hybrid (Knowledge) Windows 11 (Knowledge)</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s to Master s degree (Bac+3 to Bac+5) in IT. 3 to 7 years of experience in a similar role within a Microsoft environment. Strong command of ITIL processes (Incident, Problem, Change, and Configuration Management). Behavioral skills Service and advisory mindset, team spirit, proactive attitude, results-oriented, rigorous, well-organized, responsive, with an appetite for continuous learning and knowledge sharing. Languages Professional English.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>HCLTech</strong> operates within a predominantly <strong>competitive and performance-driven culture</strong>, where ambition, challenge, and the achievement of measurable goals are central to success. The company promotes self-improvement, competitiveness, and a strong customer focus, with a clear emphasis on results and market positioning. This performance-driven environment is strongly supported by a robust <strong>innovation</strong> dimension, encouraging initiative, experimentation, and agility. It is further complemented by a collaborative culture focused on people development and teamwork, while structured processes play a more secondary role. </p><br><br> <br> Job : <p>Join our team in Rabat! As a member of the Order to Cash team at our IT Information Technology company, you will play a crucial role in ensuring the smooth processing of orders and cash transactions. Your attention to detail and commitment to accuracy will directly impact our operations and customer satisfaction.</p><br><br><p><u><strong>Job purpose</strong></u></p><br><br><p>As member of Order to Cash department, the position holder will actively participate in Account receivables activities aiming to ensure efficient and effective process of:</p><br><br><ul><li>Contract set up reflecting the correct and agreed contract attributes</li><li>Proper customer identification</li><li>Accurate billing activity</li><li>Dispute management and Customer care</li></ul><p>The position holder main tasks &amp; activities will be in the area of Customer care, as Order-to-cash processes are very interdependent, proper and accurate actions and follow ups will have an impact in all the above-mentioned areas.</p><br><br><p><u><strong>General requirements</strong></u></p><br><br><ul><li>Follow closely managers work guidance, assignments &amp; priorities set for the position holder and/or for the entire team</li><li>Attend meetings and discussions organized by team leader and/or OTC management</li><li>Participate in training organized or assigned by Team Leaders and OTC managers - attend the training sessions in person or in a virtual environment, actively participate in it, submit feedback as appropriate and successfully pass all assessments organized after the training sessions.</li><li>Deliver trainings to:</li></ul><ol><li>New team members to explain and demonstrate the daily activities performed by the position holder</li><li>Ongoing training sessions aiming best practice sharing and process gaps filling</li></ol><ul><li>Create and update process documentation on the processes, activities and tasks performed by the position holder, proactively or upon management assignment and in line with the internal process documents creation policy and practices</li><li>Ensure proper backup coverage for other team members in case of absence or holidays. In order to secure business continuance, the Team leader and/or manager should ensure in advance training on activities that are not part of the position holder responsibilities</li><li>Work on own initiative, autonomously and without constant supervision</li><li>Respect working schedules organized and communicated by management team</li><li>Provide audit evidence for quality, control and compliance purposes</li><li>Escalate in a timely manner all operational, administrative, organizational or other issues to Team leader and manager.</li><li>Proficiency in French and good command English. Proper language usage in internal and external communication, in local language, English or the working language(s) required for the position. Independent work to improve language skills where needed and upon justified feedback provided.</li><li>Computer literacy in MS office and customized ERP system. Ability to ensure link and follow up in multi-tools &amp; system environment. Autonomous focus is required in case of gaps in the tools &amp; systems knowledge</li><li>Ensure compliance to all business controls, quality, security and organizational policies properly communicated by the employer.</li><li>Contribute in process optimization/improvement initiatives</li><li>Comply to Company and Client behavior and ethics guidelines as per internal policies, communications and trainings delivered</li><li>Demonstrate resilience under pressure and ability to quickly adapt to unforeseen work demands</li><li>Analytical skills and focus on the details.</li><li>Excellent numerical skills</li><li>Proactive approach towards internal communication - requirement</li><li>Collaborate with colleagues within the team on complex cases, support other team members in case of urgent matters or backlog situations</li></ul><p><u><strong>Role specific requirement :</strong></u></p><br><br><ul><li><strong><u>Query management </u></strong></li><li>Manage the resolution of Partner/ Customer queries received in mailbox, Query Management System, CVG within corporate guidelines and procedures.</li><li>Demonstrate the ability to react professionally in disputed or heated situations providing solutions that not only meet with Partner/ Customer satisfaction, but also make Partners/Customers feel valued</li><li>Maintain full coverage of the assigned SRs using various communication methods (mailbox, query management system, outbound/inbound calls)</li><li>Permanent account management, analysis on received requests and strategy application to ensure all requests are handled as per their importance, priority and SLA.</li><li>Ensure track of received requests in the systems where applicable</li><li>Ensure proper follow up of the requests till resolution of the issue</li><li>Ensure all approvals as per the established Approval matrix are gathered before cancellation of a billing item in the ERP systems.</li><li>Ensure all contract changes/ meter readings update are properly documented and executed in the ERP systems as per the established processes.</li><li>Ensure a feedback is provided to Partner/ Customer about all received requests</li><li>If applicable initiate refund requests upon customer's request or after dispute resolution, as per the established process and internal controls</li><li>Perform all ad hoc query activities on accurate and timely manner</li><li>Ensure Partner compliance with Portal functionality where available</li></ul> <br> Required profile : <p><strong><u>Success criteria for the role</u></strong></p><br><br><ul><li>Timely tasks/activity completion</li><li>High Quality ensured in the performed activities and tasks assessed as part of quality checks performed by the management team</li><li>Consistent achievement of Team and/or individual operational targets communicated by management team. Properly documented gap analysis in case of misses.</li><li>Self-motivated and willing to learn new skills</li><li>Ability to work on own initiative</li><li>Ability to react professionally in disputed or heated situations providing solutions that not only meet with Partner/ Customer satisfaction, but also make Partners/Customers feel valued</li><li>Strong organisational skills</li><li>Collaborate and communicate effectively with all levels and departments involved in the proces</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who We Are<br>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.<br>To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.<br>What You'll Do<br><strong>Learning &amp; Capability Building</strong><br><ul><li><strong>Administer the SABA / LMS platform:</strong> keep learning content up to date, manage enrolments, and maintain accurate learner access.</li><li><strong>Track the follow-up of individual training and development action plans defined after career/performance discussions,</strong> ensuring records and next steps are accurately maintained.</li><li><strong>Own the reporting and tracking of mandatory and local trainings,</strong> in close coordination with the Core HR Manager.</li><li><strong>Administer and analyze training feedback,</strong> and help translate insights into concrete improvements to the learning offer.</li><li><strong>Coordinate training communications:</strong> announcements, reminders, and supporting materials for local sessions.</li><li><strong>Contribute to the operational delivery of regional trainings organized locally,</strong> ensuring smooth day-to-day execution.</li><li><strong>Provide logistical support for local trainings:</strong> scheduling, room bookings, trainer coordination, and preparation of materials.</li><li><strong>Coordinate with the Africa L&amp;D team and international colleagues</strong> to align local delivery with regional and global initiatives.</li><li><strong>Support the roll-out of global Learning &amp; Capability Building action plans,</strong> adapting them to fit our local priorities.</li><li><strong>Help build and animate our pool of trainers:</strong> create connections with potential trainers, encourage their engagement, and contribute to initiatives that recognize their contribution.</li><li><strong>Administer and maintain training tracking and monitoring platforms,</strong> ensuring accurate and up-to-date records.</li><li><strong>Track the local Learning &amp; Capability Building budget,</strong> following up on vendor invoices and costs for local trainings.</li><li><strong>Maintain Learning &amp; Capability Building KPIs and dashboards,</strong> such as completion and participation rates, to inform decisions.</li><li><strong>Manage the process for external training requests:</strong> collect requests, coordinate approvals, and track follow-up.</li></ul><br><strong>Collaboration with Onboarding &amp; Integration</strong><br><ul><li>Work in close, day-to-day coordination with the colleague in charge of onboarding and integration, to ensure a coherent Learning &amp; Capability Building journey for new joiners.</li><li>Share relevant updates and materials to support onboarding sessions when needed.</li></ul><br><strong>Core HR Support</strong><br><ul><li>Beyond Learning &amp; Capability Building, you will be a versatile contributor to the Core HR team, lending your support on initiatives such as employee experience and programs, internal communication, affiliation, or office life as priorities evolve.</li><li>Support the Core HR Manager on day-to-day operational tasks across the broader HR scope, as needed.</li><li>Help prepare materials, reports, and dashboards for HR-related meetings.</li></ul><br>What You'll Bring<br><ul><li>&nbsp;&nbsp;&nbsp;&nbsp;<strong>Strong organizational and execution skills:</strong> you handle multiple priorities with ease, plan ahead, and ensure every detail is in place — from training logistics to onboarding setup</li><li>&nbsp;&nbsp;&nbsp;&nbsp;<strong>Operational excellence:</strong> you are hands-on, efficient, and reliable in managing logistics (room bookings, calendar coordination, IT requests, vendor follow-up, catering, etc.)</li><li>&nbsp;&nbsp;&nbsp;&nbsp;<strong>Excellent written and verbal communication skills</strong>, with the ability to engage with diverse stakeholders including senior leaders, trainers, new hires, and vendors</li><li>&nbsp;&nbsp;&nbsp;&nbsp;<strong>Ability to coordinate and run events end-to-end</strong> — whether it is a Welcome Week, an internal training, or a team celebration — always ensuring smooth execution and great experience</li><li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong>High attention to detail and accuracy:</strong> you take pride in doing things right the first time, and in maintaining clear documentation and processes</li><li>&nbsp;&nbsp;&nbsp;&nbsp;<strong>Strong sense of ownership:</strong> you follow through, proactively identify what needs to be done, and take initiative to improve how things are run</li><li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong>Comfortable with internal tools and platforms</strong>, and eager to learn and optimize them to support smoother operations.</li><li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<strong>Collaborative and service-minded:</strong> you enjoy being a go-to person, supporting others, and creating a positive, inclusive employee experience.</li><li>&nbsp;&nbsp;&nbsp;&nbsp;<strong>Resilient and resourceful:</strong> you stay calm when plans change, ask for help when needed, and always find a way to get things done.</li><li>&nbsp;&nbsp;&nbsp;<strong>Genuine enjoyment of connecting with people:</strong> you are comfortable initiating relationships, building your network, and using your influence to bring others on board (for example, to help grow our pool of trainers).</li></ul><br>Who You'll Work With<br>This opportunity will take place in Casablanca, a fast-growing office with 350+ employees and multiple teams…<br>You will evolve in a fast paced and dynamic environment where you will have plenty of opportunity to learn and interact with talented people from diverse backgrounds.<br>We are looking forward to welcoming a new talented asset to our HR team !<br>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. <br>BCG is an E - Verify Employer. Click here for more information on E-Verify.<br> <br> </div>