وظائف مندوب علاقات عامه
١٣٠٦ وظائف شاغرة
<h2 class="h5">Job description</h2>
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<p><span><span>FHI 360 is a nonprofit organization that mobilizes research,</span><span>resources</span><span>and relationships so that people everywhere can access the opportunities they need to lead full, healthy lives. Our staff of more than 2,200 experts work in over 50 countries around the world.</span></span></p><br><br><p><span><span>The</span><span>Accountant</span><span>will perform accounting functions and conduct the theory and practice of recording, classifying,</span><span>examining</span><span>and analyzing data and records of financial transactions. Reviews and</span><span>consolidates</span><span>Country Office financials</span><span>on a monthly basis</span><span>. Processes and records journal entries, cash receipts/field cash</span><span>management</span><span>and wire payments. Responds to inquiries and</span><span>assists</span><span>in</span><span>trainings</span><span>. Maintains general ledger accounts and</span><span>supporting</span><span>sub-ledgers and produces various accounting reports. Participates in various accounting projects including external or internal audits, system upgrades, changes to accounting processes or</span><span>procedures</span><span>and other</span><span>duties</span><span>as assigned.</span></span></p><br><br><p><u><span>Accountabilities:</span></u></p><br><br><ul><li><p><span><span>Independently applies accounting principles and practices to a variety of accounting</span><span>, ,</span><span>forecasting, cost</span><span>accounting</span><span>and/or other fiscal functions. </span></span></p><br></li></ul><br><ul><li><p><span><span>Perform</span><span>cash management activities, including preparation of payment vouchers, advance reconciliations, and cash count documentation, ensuring compliance with organizational and donor requirements. </span></span></p><br></li></ul><br><ul><li><p><span><span>Processes vendor payments and</span><span>maintains</span><span>complete and</span><span>accurate</span><span>payment documentation in compliance with FHI 360 policies and applicable regulations. </span></span></p><br></li></ul><br><ul><li><p><span><span>Complete</span><span>Country Office monthly financial reports for month-end closings involving cash and travel reconciliations, accuracy of reports, and cost allowances. </span></span></p><br></li></ul><br><ul><li><p><span><span>R</span><span>econcil</span><span>e</span><span>accounts and reports, examin</span><span>e</span><span>financial statements for accuracy, completeness, and conformance to guidelines, and</span><span>maint</span><span>ain</span><span>subsidiary ledgers. </span></span></p><br></li></ul><br><ul><li><p><span><span>Assists</span><span>in various financial analysis projects and closure of accounting records. </span></span></p><br></li></ul><br><br><ul><li><p><span><span>Reconciles</span><span>sub-recipients with General Ledger accounts. </span></span></p><br></li></ul><br><ul><li><p><span><span> Reviews inter-department cash requests and journal entries. </span></span></p><br></li></ul><br><ul><li><p><span><span>Supports internal and external audit requests and prepares field office risk assessment reports. </span></span></p><br></li></ul><br><ul><li><p><span><span>Prepares</span><span>reports and statements requiring interpretation and analysis. </span></span></p><br></li></ul><br><ul><li><p><span><span>Identifies</span><span>substantive issues and thoroughly researches and analyzes them. </span></span></p><br></li></ul><br><ul><li><p><span><span>Suggests</span><span>improvements to accounting systems and processes. </span></span></p><br></li><li><p><span><span>Performs other duties as assigned.</span></span></p><br></li></ul><br><p><u><span>Applied Knowledge &</span><span>Skills:</span></u></p><br><br><ul><li><p><span><span>Independently</span><span>interpret</span><span>and</span><span>apply</span><span>thorough</span><span>knowledge</span><span>of</span><span>Generally</span><span>Accepted</span><span>Accounting Principles (GAAP) and their application.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to compile, monitor, examine, and audit moderately complex financial statements, reports, and accounts for accuracy, integrity, and conformance to accounting and program guidelines. </span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to</span><span>identify</span><span>substantive issues and accurately research and analyze them. </span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to prepare,</span><span>disseminate</span><span>, and interpret financial reports. </span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to</span><span>establish</span><span>effective working relationships that foster organizational success. </span></span></p><br></li></ul><br><ul><li><p><span><span>Communicates structured information in a clear, concise, and organized manner suited to the needs of the audience. </span></span></p><br></li><li><p><span><span>Demonstratedproficiency</span><span>with Microsoft Office Suite and computerized accounting software.</span></span></p><br></li></ul><br><p><u><span>Problem Solving &</span><span>Impact:</span></u></p><br><br><ul><li><p><span><span>Identifies and resolves accounting issues, referring non-standard or complex problems to higher levels as appropriate.</span></span></p><br></li></ul><br><ul><li><p><span><span>Applies judgment for problem resolution based on delegated authority. </span></span></p><br></li></ul><br><br><ul><li><p><span><span> Recognizes and responds to unusual financial activity and</span><span>maintains</span><span>an appropriate audit</span><span>trail for all transactions. </span></span></p><br></li></ul><br><ul><li><p><span><span> Differentiates between routine and non-routine transactions and</span><span>seeks</span><span>guidance when</span><span>required</span><span>. </span></span></p><br></li></ul><br><ul><li><p><span><span>Ensures</span><span>month-end closing deadlines and processes are</span><span>met timely</span><span>. </span></span></p><br></li><li><p><span><span>Ensures internal and external audit requests are addressedtimely</span><span>and without outstanding issues.</span></span></p><br></li></ul><br><p><u><span>Supervision</span><span>Given/Received:</span></u></p><br><br><ul><li><p><span><span> Work is performed</span><span>under</span><span>general direction. </span></span></p><br></li></ul><br><ul><li><p><span><span>Participates in determining</span><span>objectives</span><span>of assignments and</span><span>plans</span><span>own activities accordingly. </span></span></p><br></li></ul><br><ul><li><p><span><span>May serve as a coach or mentor to junior finance staff. </span></span></p><br></li><li><p><span><span> Reports to theFinance and Operations Manager</span><span>.</span></span></p><br></li></ul><br><p><u><span>Education:</span><span>**</span></u></p><br><br><ul><li><p><span><span>Bachelor's</span><span>Degree</span><span>or</span><span>its</span><span>International</span><span>Equivalent</span><span>-</span><span>Accounting,</span><span>Business</span><span>Administration, Finance or Related Field</span></span></p><br></li></ul><br><p><u><span>Experience:</span><span>**</span></u></p><br><br><ul><li><p><span><span>Typically</span><span>requires</span><span>a</span><span>minimum</span><span>of</span><span>3+</span><span>years</span><span>of</span><span>accounting experience in a public accounting firm, NGO, government agency, or private organization.</span><span>Proficiency</span><span>in spreadsheet software</span><span>required</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Must</span><span>demonstrate</span><span>excellent analytical and organizational</span><span>skills.</span></span></p><br></li></ul><br><ul><li><p><span><span>Fluency in written and spoken French and Arabic is</span><span>required</span><span>. Working knowledge of English is an advantage.</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Prior work experience in a non-governmental organization (NGO) is preferred. </span></span></p><br></li><li><p><span><span>Experience working on USG-funded projects is an advantage.</span></span></p><br></li></ul><br><p><u><span>Typical Physical</span><span>Demands:</span></u></p><br><br><ul><li><p><span><span>Typical office</span><span>environment.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability</span><span>to</span><span>spend</span><span>long</span><span>hours</span><span>looking</span><span>at</span><span>computer</span><span>screen</span><span>and</span><span>doing</span><span>repetitive</span><span>work</span><span>on</span><span>a</span><span>keyboard.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to sit and stand for extended periods of</span><span>time.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to lift/move up to 5</span><span>lbs.</span></span></p><br></li></ul><br><p><u><span>Technology to be</span><span>Used:</span></u></p><br><br><p><span><span>Personal Computer/Laptop, Microsoft applications (i.e., Office 365,</span><span>SharePoint,</span><span>Skype</span><span>/Zoom/Teams), cell phone/mobile technology, and standard office</span><span>equipment.</span></span></p><br><br><p><u><span>Travel</span><span>Requirements:</span></u></p><br><br><ul><li><p><span><span>Less than</span><span>10%</span></span></p><br></li></ul><p><span>The expected hiring salary range for this role is MAD 160,000 - 220,000 for annual gross salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget. </span></p><br><br><br><p><span>This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.</span></p><br><p><span>FHI 360 is an </span>equal opportunity and affirmative action employer<span>whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.</span></p><br><p>Our values and commitments to safeguarding:FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p><br><p><span>FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.</span></p><br><p><b><span>FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. </span><span>If you have questions or concerns about correspondence from us, please email <span>CareerCenterSupport@fhi360.org</span>.</span></b><br><span>FHI 360 fosters the strength and health of its workforce through a </span><span>competitive benefits package</span><span>, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself. </span></p><br><p><span>Please click </span>here<span> to continue searching FHI 360's Career Portal.</span><br> </p><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Office/Unit/Project Description </strong></p><br> <br> <p>UNDP supports countries in achieving sustainable and inclusive human development by helping them eradicate poverty in all its forms, accelerate structural transformations for sustainable development, and build resilience to crises and shocks. UNDP partners with people at all levels of society to help build nations that can withstand crisis, and that drive and sustain the kind of growth that improves the quality of life for everyone. </p><br> <br> <p>The Kingdom of Morocco has embarked on an ambitious development trajectory anchored in the New Development Model (NMD), and key reform agendas such as on social protection and advanced regionalization, well aligned with implementation of the 2030 Agenda. The country has positioned itself as a regional leader in climate ambition, digital transformation, financing for development (FfD), including through its active engagement in the Fourth International Conference on Financing for Development (FfD4) and the Compromiso de Sevilla, and South-South and triangular cooperation. </p><br> <br> <p>Within this context, UNDP Morocco's Programme is structured around three integrated pillars (Governance, Planet, Prosperity). The Prosperity Pillar focuses on inclusive economic transformation, decent work and employment, social protection, financing for sustainable development, human capital, and the territorialization of the Sustainable Development Goals (SDGs), with a strong emphasis on leaving no one behind and reaching the most vulnerable populations and territories. </p><br> <br> <p>To scale up delivery of its inclusive growth portfolio in line with national priorities, UNDP Morocco is recruiting an Inclusive Growth Coordinator at the NPSA-9 level. Under the overall guidance of the Deputy Resident Representative, and under the direct supervision of the Programme Analyst of the Prosperity Pillar, the Coordinator will provide substantive coordination, programmatic and policy advisory support across a portfolio covering inclusive growth, poverty reduction and employment, social protection, health and development, and financing for development, with a particular emphasis on the local and territorial level. </p><br> <br> <p><strong>Scope of Work </strong></p><br> <br> <p>The Inclusive Growth Coordinator will lead the coordination, technical backstopping and policy positioning of UNDP Morocco's inclusive growth portfolio, ensuring substantive coherence, quality assurance, and integrated programming across thematic areas. The Inclusive Growth Coordinator will work closely with the Programme Analyst of the Prosperity Pillar, Project Managers, Programme Analysts, the and counterparts in Government, the UN Country Team, Development Partners, the private sector, academia and civil society. </p><br> <br> <p>Under the overall guidance of the Deputy Resident Representative, and direct supervision of the Programme Analyst of the Prosperity pillar, the Inclusive Growth Coordinator will drive the following key functions: </p><br> <br> <p><strong>A. Ensure portfolio coordination, quality assurance and strategic positioning</strong> </p><br> <br> <ul> <li>Coordinate the implementation, monitoring and reporting of the inclusive growth portfolio, ensuring alignment with the Country Programme Document (CPD), the United Nations Sustainable Development Cooperation Framework (UNSDCF), Agenda 2030 and the Sustainable Development Goals and other internationally agreed development goals, the “Nouveau Modèle de Développement” (NMD) and Morocco's national priorities. </li> </ul> <br> <ul> <li>Provide substantive backstopping and quality assurance to project managers and analysts working on poverty, employment, private sector development, social protection, health and Financing for Development (FfD), including review of workplans, narrative and financial reports, results frameworks and donor deliverables. </li> </ul> <br> <ul> <li>Lead integrated programming across the portfolio, identifying synergies between projects and with the Planet and Governance pillars, and cross-cutting accelerators (digital, innovation, gender, youth). </li> </ul> <br> <ul> <li>Contribute to the design of new initiatives and concept notes, including project documents, theories of change, results and resources frameworks, and risk and stakeholder analyses, in line with UNDP's programme and operations policies and procedures (POPP) and Social and Environmental Standards (SES). </li> </ul> <br> <br> <ul> <li>Support the Programme Analyst and senior management in positioning UNDP as a strategic partner of choice on inclusive growth, including by drafting strategic notes, briefings, talking points, op-eds and policy papers for the Resident Representative, the Deputy Resident Representative and the Team Leader. </li> </ul> <br> <p><strong>B. Ensure substantive coordination and programming across thematic areas</strong> </p><br> <br> <ul> <li>Provide substantive coordination, programmatic and policy advisory support across the thematic scope of the inclusive growth portfolio, ensuring evidence-based, integrated and territorially-grounded programming. The portfolio covers (and are not limited to) the following key thematic areas, with a particular focus on the local and territorial level: </li> </ul> <br> <ul> <li>Inclusive growth, poverty reduction and inequalities, including multidimensional poverty (MPI), the leaving-no-one-behind (LNOB) agenda, territorial disparities, and the operationalization of the New Development Model. </li> </ul> <br> <ul> <li>Decent work and productive employment, including youth employment, women's economic empowerment, the social and solidarity economy (SSE), MSMEs and entrepreneurship ecosystems, skills development, and integrated local economic development (LED). </li> </ul> <br> <ul> <li>Social protection, including the generalization of universal health coverage (AMO), family allowances, pensions and unemployment insurance; adaptive, climate- and shock-responsive social protection; and the financing, governance and equity of social protection systems. </li> </ul> <br> <ul> <li>Health and development, including health systems strengthening and health financing, the social determinants of health, climate and health, HIV/AIDS, tuberculosis, malaria and non-communicable diseases, and inclusive and rights-based approaches to health. </li> </ul> <br> <ul> <li>Financing for sustainable development with a strong territorial focus, including the Integrated National Financing Framework (INFF, and ILFF), domestic resource mobilization and Tax for SDGs, sub-national and municipal finance, SDG-aligned budgeting, blended and innovative finance, insurance and risk finance, public-private partnerships, diaspora financing and SDG Investor Maps, in line with the Compromiso de Sevilla. </li> </ul> <br> <ul> <li>Provision of technical advisory support Provide policy advisory support to senior management and government counterparts, including through evidence-based analytical work, policy briefs, strategic notes, talking points and briefings on the above thematic areas. </li> </ul> <br> <ul> <li>Lead and contribute to the design of new initiatives (concept notes, project documents, theories of change, results and resources frameworks) in line with UNDP's Programme and Operations Policies and Procedures (POPP) and Social and Environmental Standards (SES), with particular attention to integrated and multi-thematic programming. </li> </ul> <br> <ul> <li>Coordinate analytical work on poverty, inequalities, employment, social protection, health and financing for development, in partnership with the High Commission for Planning (HCP), the National Observatory for Human Development (ONDH), academia and think-tanks; promote the use of disaggregated data, microsimulation and geospatial analysis. </li> </ul> <br> <ul> <li>Support the substantive development and implementation of UNDP Morocco's flagship initiatives across these themes, including the ILFF offer, SDG Investor Maps, and potential future initiatives around Tax for SDGs, Insurance and Risk Finance for Development, and Global Fund-supported programmes, ensuring coherence, quality and visibility. </li> </ul> <br> <ul> <li>Engage strategically with sub-national authorities (regional councils, provinces and communes) and with the Direction Générale des Collectivités Territoriales (DGCT), to operationalize advanced regionalization including through bankable projects in the flagship thematic areas of UNDP Country Programme Document, and territorialize SDG financing, social protection delivery and inclusive growth pathways. </li> </ul> <br> <ul> <li>Coordinate programmatic dialogue and partnerships with the private sector, facilitating a cohesive approach across all areas of engagement in the different results areas of the UNDP Country Programme. </li> </ul> <br> <ul> <li>Coordinate inter-agency engagement on shared portfolios, including with relevant UN entities and IFIs , and contribute to the Joint SDG Fund, the Global Fund partnership and other multi-stakeholder initiatives. </li> </ul> <br> <ul> <li>Promote the integration of cross-cutting priorities (gender equality, youth, human rights, digitalization and innovation) across the thematic areas of the portfolio. </li> </ul> <br> <p><strong>C. Build partnerships, resource mobilization and knowledge management</strong> </p><br> <br> <ul> <li>Contribute to resource mobilization for the inclusive growth portfolio, including through the identification of funding opportunities, the drafting of high-quality concept notes and proposals, and the cultivation of partnerships with bilateral donors, IFIs, vertical funds, foundations and the private sector. </li> </ul> <br> <br> <ul> <li>When delegated by supervisor, provide relevant expertise and perspectives in technical working groups, donor coordination meetings, UN inter-agency platforms (UNCT, PMT, results groups) and external fora related to inclusive growth, employment, social protection, health and FfD. </li> </ul> <br> <ul> <li>Lead knowledge management, lessons learning and communication for the portfolio, including the production of policy briefs, case studies, blogs and social media content; contribute to UNDP's global thought leadership on inclusive growth and FfD. </li> </ul> <br> <ul> <li>Promote South-South and triangular cooperation, leveraging Morocco's positioning as a hub for African and Arab cooperation, in partnership with the Agence Marocaine de Coopération Internationale (AMCI) and other relevant institutions. </li> </ul> <br> <ul> <li>Perform any other duties relevant to the position, as may be requested by the Team Leader of the Prosperity Pillar or by senior management. </li> </ul> <br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation. </p><br> <br> <p><strong>Institutional Arrangement</strong> </p><br> <br> <p>The Inclusive Growth Coordinator will work under the direct supervision of the Programme Analyst of the Prosperity Pillar and the overall guidance of the Deputy Resident Representative. The Inclusive Growth Coordinator will collaborate closely with the other Programme Analysts of the pillars Planet and Governance, project and portfolio managers, operations and communications colleagues, the Resident Coordinator's Office, and counterparts across the UN Country Team. The Coordinator will receive technical guidance, as relevant, from UNDP's Regional Bureau for Arab States (RBAS), the Regional Hub in Amman, and from Headquarters teams (BPPS, BERA, BMS), in particular on inclusive growth, social protection, health and FfD. The Coordinator may be called upon to provide functional guidance to junior staff, project personnel, interns and consultants engaged on the inclusive growth portfolio. </p><br> <br> <p><strong>Competencies</strong> </p><br> <br> <br> <p><i><strong>Core Competencies</strong></i> </p><br> <br> <br> <br> <p><strong>Achieve Results:</strong> </p><br> <br> <br> <p>LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work </p><br> <br> <br> <br> <p><strong>Think Innovatively:</strong> </p><br> <br> <br> <p>LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking </p><br> <br> <br> <br> <p><strong>Learn Continuously:</strong> </p><br> <br> <br> <p>LEVEL 2: Go outside comfort zone, learn from others and support their learning </p><br> <br> <br> <br> <p><strong>Adapt with Agility:</strong> </p><br> <br> <br> <p>LEVEL 2: Adapt processes/approaches to new situations, involve others in change process </p><br> <br> <br> <br> <p><strong>Act with Determination: </strong> </p><br> <br> <br> <p>LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously </p><br> <br> <br> <br> <p><strong>Engage and Partner:</strong> </p><br> <br> <br> <p>LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships </p><br> <br> <br> <br> <p><strong>Enable Diversity and Inclusion:</strong> </p><br> <br> <br> <p>LEVEL 2: Facilitate conversations to bridge differences, considers in decision making </p><br> <br> <br> <br> <p><i><strong>People Management </strong></i> </p><br> <br> <p>UNDP People Management Competencies can be found in the dedicated <u>site</u>. </p><br> <br> <p><i><strong>Cross-Functional & Technical competencies (insert up to 7 competencies) </strong></i> </p><br> <br> <p><i><strong>Thematic Area</strong></i> </p><br> <br> <br> <p><i><strong>Name</strong></i> </p><br> <br> <br> <p><i><strong>Definition</strong></i> </p><br> <br> <br> <br> <p><strong>Business Direction & Strategy</strong> </p><br> <br> <br> <p><strong>System Thinking</strong> </p><br> <br> <br> <p>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact other parts of the system. </p><br> <br> <br> <br> <p><strong>Business Management</strong> </p><br> <br> <br> <p><strong>Partnerships Management</strong> </p><br> <br> <br> <p> Build and maintain partnerships with wide </p><br> <br> <p>networks of stakeholders, Governments, civil </p><br> <br> <p>s</p> </div>
<h2 class="h5">Job description</h2>
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<i>About Sanofi:</i>We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.<i>About the job</i>Accountable for ensuring Export Market Service Providers/Partners PV activities are compliant as per PVA and PV requirements in Tunisia and Libya, including promoting actions to make the partner raise to the required compliance levels if applicable.<b>CSH Main responsibilities:</b><ul><li>The face of the Patient Safety & PV organization in Morocco, Tunisia & Libya</li><li>Accountable for all PV related activities in Morocco, Tunisia and Libya & ensures that the local PV teams are properly trained to manage these activities (when applicable)</li><li><span>Ensures inspection readiness of the PV system in the countries, serves as the <b>local Qualified Person for Pharmacovigilance (QPPV) </b>for the Moroccan Health authorities where applicable</span></li><li><span>Builds & maintains all necessary relations/collaboration with the key PSPV stakeholders as well as other CSHs, and with the in-country partner functions (including but not limited to Medical, Regulatory, Quality, Commercial, Legal, and Country Leads).</span></li><li>Accountable for local PV outsourced activities and PV compliance of local partnerships</li><li>Accountable for local PV resources and budget with both local & global supporting functions</li><li><span>Operates as Local Safety Officer (LSO) by managing medical safety of assigned local products under the oversight of the Regions Medical Safety Head (this role can be delegated as needed)</span></li></ul><b>Experience</b>:<ul><li>Strong experience with PV systems & Regulatory Agency interactions (minimum of 3 years Pharmacovigilance experience)</li></ul><b>Soft skills</b>:<ul><li>Strong leadership</li><li>Able to create networks and to collaborate in an international cross-functional environment.</li><li>Self–motivated, ruthlessly prioritize to deliver most value.</li><li>Solution oriented & strategic thinking while keeping patients and customers top of mind.</li><li>Good communicator with attention to detail while seeing the big picture.</li></ul>· Good persuasion, negotiation and influencing skills, notably for Export Market Service Providers/Partners interactions.<b>Technical skills</b>:<ul><li>Strong knowledge of pharmacovigilance systems & regulations</li><li>Good understanding of how to manage safety data from multiple sources</li><li>Able to evaluate & manage safety signals and define risk management activities</li></ul><b>Education</b>:· Pharmacist with competencies in epidemiology and biostatistics<b>Languages</b>:Full professional English & French languages proficiency<i>Take The Lead Values: </i><ul><li><i>Aim Higher</i> - Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance. </li><li> <i>Act for patients</i> - Never compromise on integrity, eliminate barriers, and partner with others to go faster and further for patients. </li><li> <i>Be Bold</i> - Take thoughtful risks, seize opportunities and think beyond what’s possible to accelerate our science and drive compelling growth. </li><li><i>Lead Together</i> - Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging. </li></ul><i>Why choose us?</i><ul><li>Be part of a pioneering biopharma company that engages patients early in drug development and uses their insights to design studies that reflect real-world needs. </li></ul><ul><li>Work at the forefront of drug discovery, harnessing cutting-edge AI, data, and digital platforms to push the boundaries of science. </li></ul><ul><li>Help improve the lives of millions of people globally by making drug development quicker and more effective. </li></ul><ul><li>Enjoy opportunities to collaborate beyond your area of expertise, working with diverse teams across science, clinical, and digital fields to spark new ideas and drive breakthroughs. </li></ul><ul><li>Accelerate your professional development with structured career paths designed for both scientific and leadership advancement. Grow in ways you never imagined through bold moves that stretch your potential, cross moves into other business areas, and short-term gigs that build your scientific expertise. </li></ul><ul><li>Join a workplace where diversity, equity, and inclusion are at the core, with Employee Resource Groups and leadership programs that celebrate every voice.</li></ul><ul><li>Achieve genuine work-life balance in a supportive R&D environment.</li></ul><ul><li>Enjoy outstanding benefits, including flexible working options, comprehensive healthcare, and well-being programs designed to help you thrive.</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>
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<p><u><span>Job Summary:</span></u></p><br><br><p><span><span>The Monitoring, Evaluation, and Learning (MEL) Officer will</span><span>support the implementation of the</span><span>STRengthening</span><span>Infectious Disease</span><span>DEtection</span><span>Systems (STRIDES) project in</span><span>Morocco</span><span>by</span><span>maintaining</span><span>and implementing the monitoring and evaluation processes and practices</span><span>of the project</span><span>.</span><span>S/He</span><span>wil</span><span>l</span><span>train program staff to ensure that performance indicators and data related to outcomes, achievements, and impact are properly prepared and collected in targeted geographic areas and sectors.</span></span></p><br><br><p><span><span>S/He will provide basic technical support and guidance to staff and partners in the country office, draft</span><span>technical</span><span>portions</span><span>workplans and other technical materials</span><span>based on the design and direction set by technical</span><span>leadership and</span><span>implement</span><span>monitoring and evaluation</span><span>initiatives.</span><span>S/He</span><span>will</span><span>support training and capacity strengthening for monitoring and evaluation and support the smooth functioning of STRIDES</span><span>monitoring</span><span>and evaluation systems. He/she will c</span><span>reate scientific or technical material</span><span>relevant to STRIDES and</span><span>evaluate</span><span>programmatic effectiveness and provide technical assessment</span><span>and other</span><span>reports.</span><span>S/He</span><span>will provide administrative support on core project operations (e.g., updating manuals,</span><span>assisting</span><span>with proposals, and budget tracking).</span></span></p><br><br><p><u><span>Accountabilities:</span></u></p><br><br><p><b><span>Technical Requirements:</span></b></p><br><br><ul><li><p><span><span>Assists</span><span>in providing technical support in the development and dissemination of tools, materials, reports, papers, and intervention for projects.</span></span></p><br></li></ul><br><ul><li><p><span><span>Provides quality control and quality assurance support.</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Conducts searches</span><span>of</span><span>published literature, mobile software sites, blogs, on evolving issues.</span></span></p><br></li></ul><br><ul><li><p><span><span>Contribute to development and</span><span>sharing of</span><span>lessons, knowledge, innovations, and best practices.</span></span></p><br></li></ul><br><ul><li><p><span><span>Provides support</span><span>to</span><span>work planning and workplan preparation and finalization.</span></span></p><br></li></ul><br><ul><li><p><span><span>Performs other</span><span>duties as</span><span>assigned</span><span>by the supervisor</span><span>. </span></span></p><br></li></ul><br><p><b><span>Project Design Implementation:</span></b></p><br><br><ul><li><p><span><span>Works closely with assigned team to ensure activities are implemented according to standard operating procedures (SOPs).</span></span></p><br></li></ul><br><ul><li><p><span><span>Monitors and</span><span>maintains</span><span>protocols, instruments, data sets, manuals, training</span><span>materials</span><span>and reports.</span></span></p><br></li></ul><br><p><b><span>Client/Funder Support:</span></b></p><br><br><ul><li><p><span><span>Participates in client / funder meetings.</span></span></p><br></li></ul><br><ul><li><p><span><span>Prepares Requests for Proposals for technical, administrative, and other service needs.</span></span></p><br></li></ul><br><p><b><span>Operations Management (Finance, HR, etc.</span><span>):</span></b></p><br><br><ul><li><p><span><span>Responds to requests and inquiries from internal and external staff.</span></span></p><br></li></ul><br><ul><li><p><span><span>Provides administrative and logistic support to technical</span><span>team</span><span>, training, events, meetings, and other activities.</span></span></p><br></li></ul><br><p><b><span>Project Reporting:</span></b></p><br><br><ul><li><p><span><span>Supports preparation of quarterly and annual reports, and other documents.</span></span></p><br></li></ul><br><ul><li><p><span><span>Writes and edits technical reports and documents.</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Gathers information, data and statistics needed to provide evidence to reports, presentations, papers, and other documentation produced.</span></span></p><br></li></ul><br><ul><li><p><span><span>Assists</span><span>with technical troubleshooting, guide data</span><span>analysis</span><span>and application of data.</span></span></p><br></li></ul><br><ul><li><p><span><span>Participates in data review and support data</span><span>use</span><span>for decision making.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensures</span><span>the documentation and reporting of</span><span>appropriate services</span><span>rendered</span><span>to clients is done in the relevant service registers. </span></span></p><br></li></ul><br><ul><li><p><span><span>Assists</span><span>with compiling technical content (e.g., reports, presentations, manuscripts).</span></span></p><br></li></ul><br><p><u><span>Applied Knowledge & Skills:</span></u></p><br><br><ul><li><p><span><span>Proficiency</span><span>with database management software and</span><span>on-line</span><span>search tools</span><span>required</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Development of scope of work and deliverables for partners, consultants, etc.</span></span></p><br></li></ul><br><ul><li><p><span><span>Sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.</span></span></p><br></li></ul><br><ul><li><p><span><span>Articulate, professional, and able to communicate in a clear, positive manner with clients and staff.</span></span></p><br></li></ul><br><ul><li><p><span><span>Basic working knowledge of concepts, practices, and procedures with providing technical support for technical research studies.</span></span></p><br></li></ul><br><ul><li><p><span><span>Data visualization skills</span></span></p><br></li></ul><br><ul><li><p><span><span>Excellent oral and written communication skills.</span></span></p><br></li></ul><br><ul><li><p><span><span>Excellent organizational and analytical skills.</span></span></p><br></li></ul><br><ul><li><p><span><span>Demonstrated</span><span>proficiency</span><span>with using Microsoft Office Suite</span><span>required</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to analyze and interpret data,</span><span>identify</span><span>errors, and prepare reports.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to solve problems and implement corrective action as needed.</span></span></p><br></li></ul><br><ul><li><p><span><span> Must be able to read, write, and speak fluent</span><span>French</span><span>and Arabic</span><span>, working</span><span>knowledge in English is</span><span>preferred</span><span>.</span></span></p><br></li></ul><br><br><p><u><span>Problem Solving & Impact:</span></u></p><br><br><ul><li><p><span><span>Works on problems of moderate scope that require analysis or interpretation of</span><span>various factors</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Exercises</span><span>judgment within defined procedures and practices to determine</span><span>appropriate action</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Builds rapport with internal and external staff.</span></span></p><br></li></ul><br><ul><li><p><span><span>Decision may affect a work unit or area within a department.</span></span></p><br></li></ul><br><p><u><span>Supervision Given/Received:</span></u></p><br><br><ul><li><p><span><span>Has no supervisory responsibility.</span></span></p><br></li></ul><br><ul><li><p><span><span>Receives general instructions on routine work, detailed instructions on new assignments or projects. </span></span></p><br></li></ul><br><ul><li><p><span><span>Reports to</span><span>The Project Director</span><span>.</span></span></p><br></li></ul><br><p><u><span>Education: </span></u></p><br><br><ul><li><p><span><span>Bachelor's Degree or</span><span>its International</span><span>e</span><span>quivalent in</span><span>in, Public Health, Data</span><span>Science</span><span>or</span><span>r</span><span>elated</span><span>f</span><span>ield.</span></span></p><br></li></ul><br><p><u><span>Experience: </span></u></p><br><br><ul><li><p><span><span>Typically requires 2+ years of relevant experience managing data collection</span><span>,</span><span>monitoring, evaluation, capacity strengthening in the country,</span><span>and technical</span><span>assistance</span><span>experience.</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Prior work experience in a non-governmental organization (NGO), government agency, or private company</span><span>. </span></span></p><br></li></ul><br><p><u><span>Typical Physical Demands:</span></u></p><br><br><ul><li><p><span><span>Typical office environment.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to spend long hours looking at</span><span>computer</span><span>screen and doing repetitive work on a keyboard.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to sit and stand for extended periods of time. </span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to lift/move up to 5 lbs.</span></span></p><br></li></ul><br><p><u><span>Technology to be Used:</span></u></p><br><p><span><span>Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.</span></span></p><br><br><p><u><span>Travel Requirements:</span></u></p><br><br><ul><li><p><span><span>Ability to travel domestically</span><span>up to</span><span>25%</span></span></p><br></li></ul><br><p><span>The expected hiring salary range for this role is MAD 160,000 - 220,000 annually for annual gross salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget. </span> </p><br><br><br><p><span>This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.</span></p><br><p><span>FHI 360 is an </span>equal opportunity and affirmative action employer<span>whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.</span></p><br><p>Our values and commitments to safeguarding:FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p><br><p><span>FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.</span></p><br><p><b><span>FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. </span><span>If you have questions or concerns about correspondence from us, please email <span>CareerCenterSupport@fhi360.org</span>.</span></b><br><span>FHI 360 fosters the strength and health of its workforce through a </span><span>competitive benefits package</span><span>, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself. </span></p><br><p><span>Please click </span>here<span> to continue searching FHI 360's Career Portal.</span><br> </p><br> </div>
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<br>Description de l'entreprise<br><br><p><strong>Pourquoi travailler chez Accor ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br><strong>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</strong></p><br><br>Description du poste<br><br><p>Nous recherchons un Superviseur F&B dynamique, passionné et expérimenté pour rejoindre notre équipe au Fairmont La Marina Rabat Salé, Maroc.</p><br><p>Dans ce rôle, vous serez responsable de la supervision des opérations de restauration afin de garantir une expérience client exceptionnelle, tout en veillant au respect des standards élevés de service, de qualité et d’hospitalité de l’établissement.</p><br><p><strong>Vos principales responsabilités :</strong></p><br><ul><li>Diriger, accompagner et motiver l’équipe F&B en créant un environnement de travail positif, collaboratif et performant ;</li><li>Superviser les opérations quotidiennes du point de vente, en garantissant la fluidité du service et la satisfaction des clients ;</li><li>Veiller au respect des normes d’hygiène, de sécurité alimentaire et des procédures en vigueur ;</li><li>Gérer les stocks, suivre les approvisionnements, effectuer les commandes et contrôler les coûts tout en maintenant la qualité des produits ;</li><li>Élaborer et optimiser les plannings du personnel selon les besoins opérationnels afin d’assurer une organisation efficace du service ;</li><li>Répondre aux demandes, remarques et réclamations des clients avec professionnalisme et réactivité ;</li><li>Collaborer avec les différents départements pour assurer la coordination des événements spéciaux, banquets et promotions ;</li><li>Mettre en place et suivre les standards de contrôle qualité pour l’ensemble des prestations F&B ;</li><li>Former, accompagner et développer les compétences des collaborateurs afin d’améliorer leur performance et contribuer à la satisfaction des clients ;</li></ul><br>Qualifications<br><br><ul><li>Expérience confirmée de 3 ans minimum dans la supervision ou la gestion des opérations F&B, idéalement acquise au sein d’un établissement hôtelier de luxe ;</li><li>Excellentes compétences en leadership, avec la capacité de fédérer, accompagner et motiver une équipe diversifiée ;</li><li>Forte orientation service client, avec une réelle volonté de créer des expériences mémorables pour les clients ;</li><li>Maîtrise des outils et logiciels de gestion des stocks, des approvisionnements et de planification ;</li><li>Excellentes aptitudes en communication et en gestion des relations interpersonnelles ;</li><li>Solides capacités d’analyse, de résolution de problèmes et aptitude à prendre des décisions efficaces dans un environnement dynamique ;</li><li>Certification en sécurité alimentaire souhaitée ;</li><li>Maîtrise de Micros obligatoire;</li><li>Maîtrise de l’anglais français et de l’arabe est indispensable.</li></ul><br>Informations supplémentaires<br><br><p><strong>Notre Engagement Diversité & Inclusion :</strong><br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>
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<br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><strong>Pourquoi travailler chez Fairmont Tazi Palace Tangier ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</p><br><br>Description du poste<br><br><ul><li>Élabore des stratégies pour maximiser la rentabilité de l'outlet tout en maintenant des normes de service élevées.</li><li>Supervise la planification et l'exécution d'événements spéciaux et de promotions pour stimuler les ventes.</li><li>Analyse les performances financières de l'outlet et met en œuvre des mesures correctives lorsque nécessaire.</li><li>Assure la conformité aux normes d'hygiène alimentaire, de sécurité et de service à la clientèle. </li><li>Suit les tendances du marché et ajuste le menu et les offres en conséquence. </li><li>Gère les plaintes des clients de manière efficace et proactive pour assurer leur satisfaction. </li><li>Met en œuvre des initiatives visant à améliorer l'expérience client et à accroître la fidélité. </li><li>Coopère avec d'autres départements de l'hôtel pour assurer une expérience globale cohérente. </li><li>Maintient un inventaire adéquat des fournitures et des produits nécessaires au bon fonctionnement de l'outlet. </li><li>Implique le personnel dans des séances de formation continue pour maintenir un niveau de service exceptionnel.</li><li>Évalue les performances individuelles des membres de l'équipe et identifie des opportunités d'amélioration.</li><li>Participe aux réunions de gestion pour discuter des objectifs et des stratégies globales de l'hôtel. </li><li>Représente l'outlet lors d'événements promotionnels ou de salons pour accroître la visibilité. </li><li>Utilise des données et des analyses pour prendre des décisions éclairées sur les promotions, les menus, etc. </li><li>Gère les aspects administratifs de l'outlet, y compris la gestion des budgets et des rapports financiers.</li></ul><br>Qualifications<br><br><p><strong>Expérience et formation</strong></p><br><ul><li>Diplôme Bac+3 / Bac+5 en Management Hôtelier, Hôtellerie, Tourisme, Gestion ou domaine équivalent.</li><li>Expérience professionnelle d'au moins 3 ans au sein du département de restauration, idéalement dans un établissement haut de gamme ou de luxe.</li></ul><p><strong>Compétences techniques :</strong></p><br><ul><li>Excellente maîtrise des opérations de restauration et de la gestion quotidienne d'un ou plusieurs points de vente (restaurant, bar, lounge, room service, etc.).</li><li>Bonne maîtrise de la gestion financière, incluant l'élaboration des budgets, le suivi des indicateurs de performance, le contrôle des coûts et l'optimisation de la rentabilité.</li><li>Connaissance approfondie des normes d'hygiène, de sécurité alimentaire et des réglementations applicables au secteur de la restauration.</li><li>Bonne connaissance des standards LQA (Leading Quality Assurance) et capacité à veiller à leur application quotidienne afin de garantir l'excellence du service.</li></ul><p><strong>Qualités personnelles :</strong></p><br><ul><li>Excellentes compétences en leadership, avec une aptitude à encadrer, motiver et développer les équipes dans une démarche d'excellence opérationnelle et de qualité de service.</li><li>Excellentes capacités d'analyse, de prise de décision et de résolution de problèmes dans un environnement exigeant et en constante évolution.</li><li>Forte orientation client et sens aigu de l'excellence opérationnelle, garantissant une expérience personnalisée et mémorable pour chaque hôte.</li><li>Excellentes aptitudes en communication, en gestion des relations clients et en résolution de situations complexes.</li><li>Sens de l'organisation, rigueur et capacité à gérer efficacement les priorités dans un environnement dynamique et exigeant.</li><li>Esprit d'initiative, autonomie et forte capacité de prise de décision.</li><li>Engagement constant dans l'amélioration de la satisfaction client et l'optimisation des processus opérationnels.</li></ul><p><strong>Langues :</strong></p><br><ul><li>Excellente maîtrise du français et de l'anglais, à l'oral comme à l'écrit.</li><li>La maîtrise d'une troisième langue constitue un atout.</li></ul><br>Informations supplémentaires<br><br><p><strong>Employee Benefits:</strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont & Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong><br>Respect:<br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging:<br>We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>
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<span>À travers l'Europe, les flottes de véhicules sont soumises à une pression énorme.<br> Les coûts du carburant augmentent, les exigences réglementaires se durcissent et le passage aux véhicules à faibles émissions s'accélère.<br> Pourtant, environ 70 % des entreprises européennes gèrent encore leurs flottes manuellement, avec des tableurs et des outils déconnectés.<br> Shiftmove existe pour simplifier tout cela .<br> Nous sommes une entreprise SaaS B2B et la plateforme de gestion de flotte à la croissance la plus rapide en Europe, née de la fusion d'Avrios et de Vimcar.<br> Nous servons des dizaines de milliers d'entreprises à travers l'Allemagne, la France, l'Espagne, la Suisse et la Pologne.<br> Récemment, nous avons acquis Optimum et Ocean en France, renforçant ainsi notre présence sur l'un des plus grands marchés de flottes d'Europe.<br> Notre plateforme connecte les données des véhicules en temps réel à un logiciel intelligent pour permettre aux entreprises de mieux acheter, de contrôler les coûts et de mener la transition vers une mobilité plus propre.<br> Nous avons un objectif clair : un million de véhicules gérés sur notre plateforme d'ici 2027 .<br> Nous en sommes déjà à 730 000.<br> Le prochain chapitre concerne l'exécution, et c'est là que vous intervenez.<br> Votre Rôle Vous souhaitez faire évoluer votre carrière en accompagnant une clientèle professionnelle (B2B) basée en France ?<br> Rejoignez Shiftmove et participez à la transformation d’un support client moderne, innovant et orienté performance.<br> Dans ce rôle, vous irez bien au-delà du traitement des demandes : vous exploiterez des outils de référence ainsi que des solutions basées sur l’intelligence artificielle pour améliorer l’expérience client, optimiser les processus de support et contribuer à l’atteinte d’excellents résultats en matière de qualité de service et de satisfaction client.<br> Vos missions Assurer le support client de premier niveau via e-mail, téléphone et système de tickets, en garantissant une communication réactive et professionnelle.<br> Diagnostiquer et résoudre les incidents fonctionnels ainsi que les problèmes techniques de base liés à la plateforme logicielle.<br> Documenter avec précision les demandes, actions de dépannage et solutions apportées, tout en assurant le suivi régulier des tickets.<br> Escalader les cas complexes aux équipes Support N2 ou Ingénierie, contribuer à l’amélioration continue des processus et veiller au respect des SLA, KPI et objectifs de satisfaction client.<br> Critères de succès & KPIs Gestion du volume de tickets : Accroître significativement la capacité de traitement quotidien afin de répondre efficacement à un environnement à forte activité et en constante évolution.<br> Respect des engagements de service (SLA) : Assurer la prise en charge et la résolution des demandes clients dans les délais impartis, conformément aux niveaux de service définis selon les différents segments de clientèle.<br> Satisfaction client et qualité de service : Garantir un haut niveau de satisfaction client (CSAT) grâce à des résolutions rapides, pertinentes et de qualité.<br> Votre Profil Maîtrise des langues : Excellente maîtrise du français, à l’écrit comme à l’oral, indispensable pour accompagner et conseiller une clientèle basée en France.<br> La connaissance de l’anglais constitue un avantage supplémentaire.<br> Parcours professionnel : Expérience significative dans le support client B2B, l’assistance technique ou le service helpdesk.<br> Une connaissance des secteurs de la gestion de flotte, de la mobilité ou de la télématique sera particulièrement appréciée.<br> Orientation résultats : Forte sensibilité à la qualité de service et à l’atteinte des objectifs, avec une aisance dans le suivi des indicateurs de performance (KPIs) et des délais de traitement.<br> Excellentes compétences relationnelles et goût prononcé pour les échanges téléphoniques avec les clients.<br> Ce que nous offrons Un poste en CDI offrant des opportunités concrètes de développement professionnel et d’évolution de carrière.<br> Un environnement de travail dynamique et collaboratif à Casablanca, au sein d’une équipe engagée et bienveillante.<br> L’accès à des outils et technologies de référence du marché, tels qu’Intercom, Salesforce et des solutions intégrant l’intelligence artificielle.<br> À propos de notre équipe et de notre culture Chez Shiftmove, nous sommes convaincus que les meilleures relations clients naissent d'une véritable collaboration interne.<br> Notre équipe à Casablanca est particulièrement dynamique, passionnée et s'apprête à vivre une phase de croissance majeure !<br> La majorité de nos collaborateurs occupant des postes en contact direct avec les clients, nous privilégions un environnement de travail soudé et collaboratif.<br> Ce poste est basé à 100 % dans nos bureaux de Casablanca, idéal pour les professionnels qui aiment travailler au coude-à-coude avec leurs pairs, partager leurs réussites et évoluer ensemble au quotidien.<br> Avec plus de 40 nationalités, nous sommes unis par notre dévouement et la conviction partagée en notre mission : simplifier les opérations de mobilité pour les entreprises.<br> Les parcours et perspectives différents sont ce qui rend notre travail meilleur.<br> Ce qui nous importe est simple : des personnes qui prennent leurs responsabilités, concrétisent les projets et se soucient profondément de leur travail.<br> Si vous n'êtes pas sûr de correspondre parfaitement, postulez quand même.<br> Et si vous avez besoin d'ajustements durant le processus, dites-le nous, et nous ferons en sorte que cela fonctionne.<br></span> </div>
<h2 class="h5">Job description</h2>
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<p><span><strong>Technical Support Analyst – Oracle Hospitality OPERA Applications Support</strong></span></p><br><p><span><strong>Location: Agadir </strong></span></p><br><p><span>The Technical Support Analyst is responsible for 1st level support for Oracle Hospitality OPERA product suite (OPERA PMS, OXI, OWS, S&C, Reporting & Analytics) and associated hotel interfaces.</span></p><br><p><span><strong>Join Oracle in Agadir Bay</strong></span></p><br><p><span> Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco – and we are looking for talented professionals to be part of this exciting journey. This is your opportunity to:</span></p><br><ul> <li><span>Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite.</span></li> <li><span>Work with global teams supporting leading hotels and F&B businesses across EMEA. </span></li> <li><span>Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities.</span></li> <li><span>Grow your career within Oracle – one of the world’s most respected technology companies.</span></li> <li><span>Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle.</span></li></ul><p><span>At Oracle, we don’t just support our customers – we build lasting partnerships. In Agadir, we are building a team that combines local talent with global best practices to deliver exceptional customer experiences. If you are passionate about technology, hospitality, and delivering excellence, we invite you to join us and help shape a first-class support hub in Morocco.</span></p><br><p><span><strong>Duties & Responsibilities</strong></span></p><br><ul> <li><span>Provide voice and remote support for hotel customers worldwide.</span></li> <li><span>Troubleshoot OPERA PMS issues (reservations, check-in/out, billing).</span></li> <li><span>Document solutions and ensure accurate case records in ICCP tool.</span></li> <li><span>Collaborate with Oracle teams to escalate and resolve issues.</span></li> <li><span>Act as customer advocate for hotel users and escalate gaps.</span></li> <li><span>Provide technical assistance via phone, email, and remote tools.</span></li> <li><span>Assist in OPERA configuration, installation, and training when required.</span></li> <li><span>Stay updated on OPERA new releases.</span></li></ul><p><span><strong>Knowledge, Skills & Abilities – Essential</strong></span></p><br><ul> <li><span>Minimum 2 years’ IT or hospitality systems support experience.</span></li> <li><span>Experience with hotel PMS applications, ideally Oracle OPERA.</span></li> <li><span>Graduate degree in technical, hospitality, or business field.</span></li> <li><span>Understanding of hotel operations (front office, reservations, housekeeping).</span></li> <li><span>Customer service experience with direct client interaction.</span></li> <li><span>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</span></li> <li><span>Knowledge of OS (Windows, Oracle, VMware) desirable.</span></li> <li><span>SQL experience preferred.</span></li></ul><p><span><strong>Other Requirements</strong></span></p><br><ul> <li><span>Commitment to high-quality customer service.</span></li> <li><span>Excellent English & German communication</span></li> <li><span>Strong troubleshooting and problem-solving ability.</span></li> <li><span>Organizational and multitasking skills.</span></li> <li><span>Flexibility for global 24x7 shifts including weekends and holidays.</span></li> <li><span>Cross-cultural awareness.</span></li></ul><p><span><strong>Abilities</strong></span></p><br><ul> <li><span>Ability to build trust with hotel customers and Oracle colleagues.</span></li> <li><span>Independent worker and team player.</span></li> <li><span>Adaptable and able to prioritize in dynamic environments.</span></li> <li><span>Creative thinker to resolve problems and improve processes.</span></li> <li><span>Resilient under pressure with focus on service quality.</span></li></ul><p><span>**Note:** This role requires weekend support and shift work in a 24x7 global hospitality environment.</span></p><br><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br>In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters.<br>Qualifications:<br><p>Career Level - IC1</p><br> </div>
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Job : <p>Location: Sidi Maarouf-Casablanca, Morocco</p><br><br><p>Are you a finance expert with solid experience in an industrial or manufacturing environment? Do you want to grow within an international group and contribute to the strategic performance of an organization? This opportunity is for you.</p><br><br><p><strong>Your main tasks</strong><br>As a Finance Manager, you will be a true partner to management and play a key role in the financial management of the entity. You will be responsible for:</p><br><br><ul><li>Managing treasury activities, payments, and banking relationships in coordination with the Shared Services Center (Accounting Shared Services Center).</li><li>Supervising accounting, tax, and statutory obligations, as well as relationships with authorities, auditors, and banks.</li><li>Establishing a financial framework that allows management to achieve operational and strategic goals.</li><li>Analyzing income statement and balance sheet variances, identifying their causes, and proposing corrective actions.</li><li>Providing financial analyses and developing business cases to support strategic decisions and projects.</li><li>Participating in the preparation and monitoring of operational and strategic objectives.</li><li>Implementing cost control measures and ensuring the achievement of profitability and cash-flow targets.</li><li>Ensuring the reliability of financial data and compliance with reporting deadlines.</li><li>Ensuring compliance with the Group's policies and procedures, strengthening the internal control system, and acting as Compliance Delegate.</li><li>Managing financial projects and contributing to the continuous improvement of processes.</li></ul><p><strong>Profile sought</strong></p><br><br><ul><li>Higher education degree in Finance, Accounting, or equivalent, with a professional accounting accreditation.</li><li>Minimum of 6 years of experience in an industrial or manufacturing environment.</li><li>Excellent command of finance, accounting, and financial processes.</li><li>Strong knowledge of accounting standards and tax obligations.</li><li>Proven experience with SAP.</li><li>Excellent command of Microsoft Excel and the Microsoft Office suite.</li><li>Analytical mindset, strategic sense, and ability to support decision-making.</li><li>Excellent coordination, communication, and cross-functional management skills.</li><li>Fluent English, both written and spoken.</li></ul><p><strong>Why join our client?</strong></p><br><br><ul><li>Join a renowned international group.</li><li>Take on a strategic role with a strong impact on the company's performance.</li><li>Work in a stimulating, multicultural environment focused on continuous improvement.</li><li>Benefit from real opportunities for career advancement and professional development.</li></ul> <br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><ul><li>Higher education degree in Finance, Accounting, or equivalent, with a professional accounting accreditation.</li><li>Minimum of 6 years of experience in an industrial or manufacturing environment.</li><li>Excellent command of finance, accounting, and financial processes.</li><li>Strong knowledge of accounting standards and tax obligations.</li><li>Proven experience with SAP.</li><li>Excellent command of Microsoft Excel and the Microsoft Office suite.</li><li>Analytical mindset, strategic sense, and ability to support decision-making.</li><li>Excellent coordination, communication, and cross-functional management skills.</li><li>Fluent English, both written and spoken.</li></ul><p><strong>Why join our client?</strong></p><br><br><ul><li>Join a renowned international group.</li><li>Take on a strategic role with a strong impact on the company's performance.</li><li>Work in a stimulating, multicultural environment focused on continuous improvement.</li><li>Benefit from real opportunities for career advancement and professional development.</li></ul> <br><br> </div>
<p><br></p><p><b>Responsibilities </b>Within delegated authority, the Partnerships Officer will be responsible of the following duties:</p><p>1. ASSISTS WITH THE PROVISION OF SUBSTANTIVE SUPPORT FOR STRATEGIC PLANNING FOR AND COORDINATIN OF UNCT STRATEGIC PARTNERSHIPS WITH CIVIL SOCIETY, THE PRIVATE SECTOR AND OTHER SDG ACHIEVEMENT:</p><ul><li>Provides advice on the development and implementation of the UN Partnership Strategy in alignment with and support of the UN Sustainable Development Cooperation Framework;</li><li>Supports a UNCT working group or similar platform for the effective implementation, monitoring and assessment of the strategy at regular intervals to harness new emerging opportunities, to anticipate changes to the internal direction and external environment, and to make mid-term adjustments;</li><li>Conducts liaison and coordination with UN entities at country, regional and HQ levels, to help package and define a value proposition for local UN partnerships that can engage a wide range of stakeholders, including the private sector, civil society and other non-traditional partners;</li><li>Serves as one of the key entry points for external stakeholders seeking guidance and support in navigating opportunities to partner with the UNCT;</li><li>Builds strong interface with critical Development partners, Government, private sector, civil society and other non-traditional partners;</li><li>Provides substantive support to the Resident Coordinator (RC) and the UNCT in identifying risks and opportunities related to specific partnerships, and suggests mitigation measures as relevant;</li><li>Provides inputs on due diligence processes of potential investment and partnership opportunities, in accordance with UN regulations and procedures;</li><li>Provides substantive support to RC/UNCT to develop and implement locally tailored partnerships;</li><li>Serves as liaison to Global Compact Local Networks (in countries where such Networks are established), assisting the Resident Coordinator in advising the Local Network Board and strengthening local UN engagement with the private sector; in countries without an established Local Network, working with UN Global Compact regional hubs to promote the UN Global Compact Ten Principles and business support for the SDGs.</li></ul><p>2. PARTICIPATES IN JOINT PARTNERSHIP AND RESOURCE MOBILIZATION INITIATIVES AND SUPPORTS MANAGEMENT OF POOLED FUND FOR THE UN SUSTAINABLE DEVELOPMENT COOPERATION FRAMEWORK:</p><ul><li>Provides substantive support to RC/UNCT to develop and implement locally tailored resource mobilization strategies and initiatives for Cooperation Framework priorities, and identify appropriate data and benchmarks to measure progress and success;</li><li>Monitors and analyzes existing resource mobilization partnerships and relationships, including traditional and non-traditional partners and development partners, donors (including high net-worth individuals, private sector, innovative funds) to be explored for direct funding to the UN;</li><li>Supports the UNCT with analysis of funding streams from internal and external sources, enabling their timely and coordinated engagement around preparation of proposals;</li><li>Supports the UNCT in preparation of the Funding Framework of the UN Sustainable Development Cooperation Framework;</li><li>Provides support to the design joint programmes for use in joint resource mobilization and coordination during the implementation of joint programmes as needed;</li><li>Advises RC/UNCT and external partners on offers from specialized UN entities for the UN Sustainable Development Cooperation Framework and ensuring the development of a youth partnership strategy to support the SG priorities on youths, disability inclusion, gender and other thematic issues;</li><li>Advises the RC/UNCT on corporate policies relating to effective management of resources, including through the establishment and use of pooled funds;</li><li>Assists in the establishment and management of the country-based SDG Fund, in close collaboration with UN Multi-Partner Trust Fund Office (where relevant).</li></ul><p>3. WORKS CLOSELY WITH THE RESIDENT COORDINATOR OFFICE ECONOMIST AND OTHER UN COUNTRY TEAM FINANCE EXPERTS TO PROMOTE PARTNERSHIPS TO SUPPORT FINANCING FOR ACCELERATING THE ACHIEVEMENT OF THE SUSTAINABLE DEVELOPMENT GOALS (SDGs):</p><ul><li>Provides advice on partnership opportunities to drive financing for development options, instruments, modalities to the RC/UNCT, in alignment with the Common Country Analysis (CCA), Cooperation Framework, Integrated National Financing Framework and similar processes;</li><li>Prepares briefing papers and discussion points on partnership issues related to financing for development for consideration by RC/UNCT;</li><li>Contributes to advocacy, communications and dialogues with partners to improve development assistance policies and practice;</li><li>Working in close collaboration with the RCO Economist, ensures effective engagement of relevant counterparts, especially private sector, civil society and development partners, to develop engagement and partnerships around SDG financing;</li><li>Undertakes the design and execution of innovative proposals to strengthen the UNCT engagement and reputation, and to generate greater financial resources in support of the SDGs.</li></ul><p>4. CONTRIBUTES TO KNOWLEDGE MANAGEMENT AND CAPACITY DEVELOPMENT RELATING TO PARTNERSHIPS AND RESOURCES MOBILIZATION AND MANAGEMENT AT THE COUNTRY LEVEL:</p><ul><li>Promotes collaboration, peer support, innovation, good practices, lessons learned, needs, and opportunities through active participation to the local, regional and global communities of practice and knowledge networks within the Resident Coordinator System and across the UN;</li><li>Researches, analyzes and presents best practices and lessons learned from implementation of UN partnership initiatives, with a view to advising the RC and UNCT on actions to strengthen the partnership orientation of the UN;</li><li>Supports the UNCT with a knowledge repository of potential donors at national and sub-national levels;</li><li>Monitors and analyzes best practices and successful models of SDG partnerships and resource mobilization implemented by the UN in country and elsewhere;</li><li>Provides advice on global/corporate guidelines, tools and other materials related to partnerships, resource mobilization and donor engagement;</li><li>Keeps abreast of emerging innovative approaches in the area of partnerships, resource mobilization and donor engagement, and proposes new ways of working, where relevant;</li><li>Reflects on processes of his/ her work area at key milestones and generates knowledge valuable to others in the RC system/ UN Country Teams;</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Competencies</h3><ul><li><strong>PROFESSIONALISM:</strong> Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</li><li><strong>PLANNING AND ORGANIZING:</strong> Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</li><li><strong>COMMUNICATION:</strong> Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.</li></ul><h3>Education</h3><ul><li>Advanced university degree (Master's degree or equivalent degree) in business or public administration, sustainable development, social sciences, education or related area, is required.</li><li>A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.</li><li>Successful completion of both degree and nondegree programs in data analytics, business analytics or data science programs is an advantage.</li></ul><h3>Job - Specific Qualification</h3><ul><li>Not available.</li></ul><h3>Work Experience</h3><ul><li>A minimum of five (5) years of progressively responsible experience and track record in strategic support to partnerships, project/programme management, resource mobilization in the context of development cooperation or related areas is required.</li><li>Demonstrated experience in the design, implementation, and development of strategic partnerships with government, private sector, and civil society organizations is required.</li><li>Experience of inclusion strategies that promote Gender equality, youth participation and inclusion of persons with disability is desirable.</li><li>Experience in navigating Morocco s institutional environment, national and subnational governance structures, development priorities and development cooperation landscape is required.</li><li>Experience of resources mobilization strategies is required.</li><li>Experience in UN interagency coordination is desirable.</li><li>Experience in promoting knowledge management in the context of development cooperation is desirable.</li><li>Experience in preparing project /programme proposals is required.</li><li>Experience in supporting financing of SDGs is desirable.</li><li>Work experience of two (2) years or more in data analytics or a related area is desirable.</li></ul><h3>Languages</h3><ul><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English and French are required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</li></ul>
<h2 class="h5">Job description</h2>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong> </p><br> <br> <p>UNDP's Country Programme in Morocco (2023–2027) is fully aligned with the New Development Model, the Government Programme, the United Nations Sustainable Development Cooperation Framework (UNSDCF), the UNDP Strategic Plan, and the 2030 Agenda for Sustainable Development. It emphasizes a human rights-based approach, gender equity, and the principle of leaving no one behind. The Country Programme builds on previous development results and leverages UNDP country, regional and global institutional capacities, including South-South and triangular cooperation. </p><br> <br> <p>UNDP Country Office in Morocco works in close partnership with the Government and the international community to advance the New Development Model's objectives of structural transformation toward a more inclusive, empowered, sustainable and resilient economy and society, contributing to broader African prosperity. The UNDP Resident Representative (RR) leads and oversees the work of the Country Office, seconded by the Deputy Resident Representative (DRR Programme & Operations). The Country Office comprises approximately 50 staff and personnel and delivers around USD 25 million in programmatic support to Morocco annually. </p><br> <br> <p>The Country Office characterised by multiple thematic portfolios, a diverse donor base, and a mix of Direct and National Implementation Modalities requires a dedicated Programme Management Support Unit (PMSU) to provide support to quality assurance, monitoring and evaluation, audit coordination, risk management, and corporate compliance support across the full programme cycle. The PMSU Coordinator leads this function and acts as a strategic advisor to senior management on the integrity, performance and accountability of the UNDP Morocco programme portfolio. </p><br> <br> <p><strong>Duties and responsibilities</strong> </p><br> <br> <p>Under the direct supervision of the Deputy Resident Representative (Programme & Operations), the PMSU Coordinator supports the effective management and monitoring of the UNDP programme portfolio, including substantive and financial monitoring, planning and target setting, the development and oversight of standard procedures, and the implementation of partnership and donor agreements based on agreed annual work plans. </p><br> <br> <p>The PMSU Coordinator acts as a quality assurance advisor to Senior Management on all aspects of the programme and provides advice to the DRR and to programme units on strategic planning, monitoring and evaluation, audit, risk management, the Internal Control Framework, Results-Based Management, and financial management of the programming portfolio. The PMSU Coordinator also works closely with Operations and the Service Centre, acting as a bridge between programme and operations functions and enhancing information sharing across units. </p><br> <br> <p><strong>Key functions</strong> </p><br> <br> <p>In particular, the PMSU Coordinator will: </p><br> <br> <p><strong>1. Advise the DRR on and coordinate programme strategic planning and corporate reporting</strong> </p><br> <br> <ul> <li>Provide catalytic support on programme strategic planning in relation to the CPD, UNSDCF, UNDP Strategic Plan, and coordinate annual programme planning exercises across portfolios. </li> </ul> <br> <ul> <li>Coordinate the preparation of the Integrated Work Plan (IWP), the Results-Oriented Annual Report (ROAR), and other corporate planning and results-reporting exercises. </li> </ul> <br> <ul> <li>Support the Senior Management Team (SMT) in business process mapping and the establishment of internal Standard Operating Procedures for results management and workflow control across programme units. </li> </ul> <br> <ul> <li>Contribute to regular assessments of the country strategic plans and implementation plans, identifying lessons learned and areas of emphasis to underpin consistently improved programming. </li> </ul> <br> <ul> <li>Introduce innovation and best practices to enhance programme performance. </li> </ul> <br> <p><strong>2. Support the DRR in providing quality assurance, financial oversight and policy advice across the programme cycle</strong> </p><br> <br> <ul> <li>Support strategic oversight of programme planning, budgeting, implementation and monitoring across the Country Office, tracking the use of financial resources in accordance with UNDP rules and regulations. </li> </ul> <br> <ul> <li>Strengthen internal control systems and maintain compliance standards across the Country Office, in close coordination with the Operations Unit. </li> </ul> <br> <br> <ul> <li>Foster collaboration between programme units, project teams, HQ and the RBAS Regional Hub, ensuring sound financial performance through programme resource analysis (including DPC/DES) and effective resource planning. </li> </ul> <br> <ul> <li>Advise on implementation modalities (DIM, NIM, etc.) based on UNDP rules and regulations and advise project staff and implementing partners on control systems and operational compliance. </li> </ul> <br> <ul> <li>Assess work processes and procedures with Team Leaders and Project Managers to ensure tasks are carried out with maximum efficiency. </li> </ul> <br> <ul> <li>Monitor Country Office delivery, resource mobilization, TRAC allocation, revenue management and cost recovery, and support periodic monitoring of corporate dashboards and exceptions, identifying remedial actions. </li> </ul> <br> <ul> <li>Provide quality assurance for legal and partnership instruments, including Letters of Agreement (LoAs), Memoranda of Understanding (MoUs), Micro-Capital Grants (MCGs), and Cost-Sharing Agreements, ensuring compliance with UNDP rules and regulations. </li> </ul> <br> <ul> <li>Provide quality assurance for CO HACT payments, as a complement to programme and operations assurances, highlighting issues which require additional due diligence or complementary documentation, and advising on continuous quality improvements for effective, transparent and swift processes in support to implementation. </li> </ul> <br> <ul> <li>Ensure effective application of Results-Based Management (RBM) tools, establishment of management targets, compliance with corporate requirements, and rigorous use of Quantum and other UNDP corporate platforms. </li> </ul> <br> <ul> <li>Oversee adherence to procurement plans and ensure the efficient use of resources in accordance with UNDP rules and policies. </li> </ul> <br> <p><strong>3. Lead the design and implementation of the Country Office monitoring and evaluation system</strong> </p><br> <br> <ul> <li>Provide technical advice on M&E for projects within the Country Office portfolio, including the design of M&E frameworks with defined indicators and theories of change to facilitate evaluation at later stages. </li> </ul> <br> <ul> <li>Promote evaluation standards, quality assurance and capacity development within the programme. </li> </ul> <br> <ul> <li>Facilitate quarterly, mid-year and annual reviews of project indicators and targets to assess progress, identify constraints and gaps, and provide recommendations for course correction. </li> </ul> <br> <ul> <li>Ensure that evaluation findings feed into policy, programme and project design, and oversee the timely preparation of management responses to all evaluations. </li> </ul> <br> <ul> <li>Provide methodological support to project units during the formulation, approval and implementation of M&E procedures and instruments, and select appropriate RBM tools, particularly for monitoring. </li> </ul> <br> <ul> <li>Carry out programme analysis at outcome and sub-outcome level, in collaboration with programme and operations teams, to capture lessons learned and ensure that risks are properly monitored and mitigated. </li> </ul> <br> <ul> <li>Undertake regular field visits to ensure compliance and timely execution of monitoring and evaluation activities by project units. </li> </ul> <br> <ul> <li>Support the conduct of project and outcome-level evaluations in collaboration with the RR/DRR, programme teams, and the Independent Evaluation Office, including evaluations measuring the impact of the Country Office programme. </li> </ul> <br> <p><strong>4. Coordinate audit, risk management and assurance exercises</strong> </p><br> <br> <br> <ul> <li>Assess risk areas and work with project personnel to minimize risk exposure, in consultation with relevant project and operations teams and under the oversight of the Country Office Management Team. </li> </ul> <br> <ul> <li>Coordinate periodic Harmonized Approach to Cash Transfers (HACT) exercises and other assurance activities. </li> </ul> <br> <ul> <li>Prepare audit plans for projects and the Country Office, and coordinate audit exercises with senior management, project teams, implementing partners and external auditors. </li> </ul> <br> <ul> <li>Monitor the implementation of previous audit recommendations and report status to the Country Office Management Team at regular intervals. </li> </ul> <br> <ul> <li>Actively participate in project audits, internal controls and follow-up actions, and ensure compliance with audit quality standards and timeframes. </li> </ul> <br> <ul> <li>Maintain and update the Country Office risk register, escalating significant risks to senior management as appropriate. </li> </ul> <br> <p><strong>5. Manage the PMSU team and foster knowledge management across the Country Office</strong> </p><br> <br> <ol> <li>Supervise the PMSU staff (M&E Associate, Finance Analyst, and any other PMSU personnel) in all staffing, financial, planning, administrative and monitoring matters, including performance management. </li> </ol> <br> <ol> <li>Facilitate knowledge building and knowledge sharing on quality programme management within the Country Office and with HQ and Regional Hub colleagues. </li> </ol> <br> <ol> <li>Promote close cooperation and coordination between projects in the monitoring of both processes and impact of UNDP Morocco interventions. </li> </ol> <br> <ol> <li>Disseminate good practices and advocate UNDP's successful experiences and substantive areas of expertise through global knowledge networks. </li> </ol> <br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation </p><br> <br> <p><strong>Institutional arrangements</strong> </p><br> <br> <p>The PMSU Coordinator reports directly to the Deputy Resident Representative (Programme & Operations). The incumbent supervises the PMSU team (M&E Associate NPSA 6 and Finance Assistant NPSA 5) and also works in collaboration with the Resident Representative, Programme Analysts and Project Coordinators across all thematic portfolios, the Operations Unit, the Service Centre, and Country Office Gender and Communications focal points. </p><br> <br> <p>Externally and across the wider UNDP system, the PMSU Coordinator engages with the RBAS Regional Hub (Bureau for Arab States), UNDP Headquarters teams (Bureau for Programme and Policy Support, Bureau for Management Services, Independent Evaluation Office, Office of Audit and Investigations), implementing partners, donors, and external auditors. The incumbent contributes to United Nations Country Team M&E and audit processes as relevant. </p><br> <br> <p> <strong>Competencies</strong> </p><br> <br> <br> <p><i><strong>Core Competencies</strong></i> </p><br> <br> <br> <br> <p><strong>Achieve Results:</strong> </p><br> <br> <br> <p>LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work </p><br> <br> <br> <br> <p><strong>Think Innovatively:</strong> </p><br> <br> <br> <p>LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking </p><br> <br> <br> <br> <p><strong>Learn Continuously:</strong> </p><br> <br> <br> <p>LEVEL 2: Go outside comfort zone, learn from others and support their learning </p><br> <br> <br> <br> <p><strong>Adapt with Agility:</strong> </p><br> <br> <br> <p>LEVEL 2: Adapt processes/approaches to new situations, involve others in change process </p><br> <br> <br> <br> <p><strong>Act with Determination: </strong> </p><br> <br> <br> <p>LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously </p><br> <br> <br> <br> <p><strong>Engage and Partner:</strong> </p><br> <br> <br> <p>LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships </p><br> <br> <br> <br> <p><strong>Enable Diversity and Inclusion:</strong> </p><br> <br> <br> <p>LEVEL 2: Facilitate conversations to bridge differences, considers in decision making </p><br> <br> <br> <br> <p><i><strong>People Management </strong></i> </p><br> <br> <p>UNDP People Management Competencies can be found in the dedicated <u>site.</u> </p><br> <br> <p><i><strong>Cross-Functional & Technical competencies (insert up to 7 competencies) </strong></i> </p><br> <br> <p><i><strong>Thematic Area</strong></i> </p><br> <br> <br> <p><i><strong>Name</strong></i> </p><br> <br> <br> <p><i><strong>Definition</strong></i> </p><br> <br> <br> <br> <p><strong>Business Direction and Strategy </strong> </p><br> <br> <br> <p><strong>System Thinking </strong> </p><br> <br> <br> <p>Ability to use objective problem analysis and </p><br> <br> <p>judgement to understand how interrelated </p><br> <br> <p>elements coexist within an overall process or </p><br> <br> <p>system, and to consider how altering one element </p><br> <br> <p>can impact on other parts of the system </p><br> <br> <br> <br> <p><i><strong>Business Management </strong></i> </p><br> <br> <br> <p><strong>Risk Management </strong> </p><br> <br> <br> <p>Identify and organize act</p> </div>
<h2 class="h5">Job description</h2>
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<span>Le Directeur du Transit pilote, organise et supervise l'ensemble des opérations douanières et de manutention aéroportuaire.<br> Il garantit la fluidité, la conformité légale et la rapidité d'exécution des flux marchandises, du point d'entrée jusqu'à la livraison finale.<br> Ses responsabilités s'articulent autour de trois piliers majeurs : A.<br> Gestion Intégrale des Déclarations et du Dédouanement Maîtrise de bout en bout du processus douanier : Superviser l'établissement des déclarations en détail (DUM) et veiller à la stricte conformité réglementaire (origines, nomenclatures, valeurs).<br> Suivi opérationnel critique : Suivre et débloquer les dossiers en douane en temps réel, depuis la prise en charge des documents jusqu'à l'obtention impérative du Bon de Sortie (BDS) .<br> Relations institutionnelles : Représenter l'entreprise auprès de l'Administration des Douanes et Impôts Indirects (ADII) et des autres organismes de contrôle.<br> B. Gestion et Optimisation du MEAD (Magasin et Aire de Dédouanement) Performance de la plateforme : Piloter l'exploitation du MEAD sous douane, en veillant à la conformité des flux d'entrée, de stockage temporaire et de sortie.<br> Fiabilité des stocks : Assurer une visibilité absolue sur les marchandises en souffrance ou litigieuses et optimiser les délais de séjour pour éviter les surcoûts.<br> Intégration technologique : Accompagner la modernisation des outils de gestion d'entrepôt (WMS) et la digitalisation des interfaces douanières.<br> C. Management des Équipes et de la Plateforme Aéroportuaire Leadership terrain : Manager, encadrer et monter en compétences les équipes opérationnelles (déclarants, commis en douane, agents de quai) basées au niveau de la plateforme aéroportuaire.<br> Rigueur d'exécution : Imposer un respect strict des procédures de sécurité, de sûreté aéroportuaire et des standards de qualité internationaux de FedEx.<br> Planification : Dimensionner et organiser les plannings des équipes en fonction des prévisions d'arrivages aériens pour garantir une continuité de service 24/7 si nécessaire.<br> 3. Indicateurs Clés de Performance (KPIs) Le Directeur du Transit est évalué mensuellement sur une matrice d'indicateurs opérationnels stricts et opposables : · Data Accuracy Rate (DAR) : Taux de conformité des déclarations initiales (objectif de zéro erreur/zéro litige douanier).<br> · Inspection Rate (IR) : Optimisation et réduction du taux de ciblage aux inspections par une parfaite maîtrise documentaire.<br> · CLT (Customs Clearance Lead Time / Temps de Dédouanement Global) : Mesure le temps total écoulé entre l'arrivée physique de la marchandise sur la zone de fret et l'obtention du Bon de Sortie (BDS) .<br> Objectif : Respecter strictement les standards de livraison "Express" de FedEx.<br> · TAS (Taux d'Apurement des Souffrances) : Mesure le pourcentage et la vitesse d'apurement des marchandises stockées au MEAD au-delà des délais réglementaires ou contractuels.<br> Objectif : Réduction drastique des colis en souffrance pour libérer de l'espace au sol, éviter les sanctions douanières et accélérer la facturation des frais de magasinage ou destruction/renvoi.<br> 4. Profil Recherché Expérience : 10 à 15 ans d'expérience minimum dans le transit et la douane au Maroc, avec un passage réussi sur un poste de direction chez un intégrateur, un commissionnaire international ou un grand opérateur logistique.<br> Une certification de déclarant agréé en douane est un solide atout.<br> Compétences techniques : o Parfaite maîtrise de la réglementation douanière marocaine, du système BADR, et des procédures d'import/export de fret express.<br> o Expérience managériale confirmée sur des plateformes aéroportuaires ou des sites logistiques à forte cadence.<br> o Forte culture des systèmes d'information (ERP, WMS) et appétence pour l'automatisation des rapports de performance.<br> o Axe managérial : Leadership ferme sur le terrain, forte culture de l'excellence opérationnelle et résistance éprouvée au stress des flux tendus.<br> Qualités Personnelles (Soft Skills) Culture du résultat et de l'excellence opérationnelle : Profil structuré, direct, orienté solutions, ayant une tolérance zéro pour l'approximation.<br> Leadership et fermeté : Capacité à manager des profils variés sur le terrain tout en maintenant une discipline de fer.<br> Résistance au stress : Capacité à gérer l'urgence quotidienne inhérente au fret express aérien.<br></span> </div>
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Org. Setting and Reporting<br>ECA's mission is to deliver ideas and actions for an empowered and transformed Africa; informed by the 2030 Agenda and Agenda 2063. The mission is guided by ECA's five strategic directions which are: advancing ECA's position as a premier knowledge institution that builds on its unique position and privilege to bring global solutions to the continent's problems and take local solutions to the continent; developing macroeconomic and structural policy options to accelerate economic diversification and job creation; designing and implementing innovative financing models for infrastructure, and for human, physical and social assets for a transforming Africa; contributing solutions to regional and transboundary challenges, with a focus on peace security and social inclusion as an important development nexus; advocating Africa's position at the global level and developing regional responses as a contribution to global governance issues. This post is located in the Economic Commission for Africa (ECA), Sub Regional Office for Northern Africa (SRO-NA) in Rabat, Morocco. The Office serves seven member states: Algeria, Egypt, Libya, Mauritania, Morocco, Sudan, and Tunisia. Its main objective is to enhance the environment for accelerated and inclusive growth and sustainable development in North Africa through strengthened economic diversification, fiscal management, regional integration and a better recognition of migrant workers' economic contributions. The incumbent will work under the overall supervision of the Director and the direct supervision of the Administrative Officer of the Office.<br> Responsibilities<br>Within limits of delegated authority, the Staff Assistant will be responsible for the following duties: • Assists in the overall administration of the Office of the Director, i.e. provides substantive and administrative support in managing priorities and workflow of the manager and of the work unit; coordinates and monitors multiple and diverse activities and work processes to ensure that management directives and decisions are properly carried out and products delivered in a timely manner. • Compiles and analyzes basic data from a variety of sources (including Umoja), summarizing and presenting conclusions for review by manager. • Serves as a communications link between supervisor and senior staff; on behalf of supervisor, keeps others informed by conveying directives, reports, status updates and other relevant information; brings sensitive and urgent matters to the attention of the manager. • Takes full responsibility for time management and scheduling on behalf of manager with appropriate consultation as required; effectively prioritizes and resolves related conflicts and competing demands. • Undertakes representational duties on behalf of the manager, to include serving as first point of contact and liaison with senior officials internally and externally. • Screens and prioritizes all incoming correspondence; compiles relevant background documents and references; identifies issues requiring the manager’s attention and refers others to relevant officer for appropriate disposition; monitors and follows-up on actions to be taken. • Researches, compiles and summarizes background materials for use in preparation of reports, briefs, speeches, etc; scan reports from specialized agencies, as well as newspapers, magazine, periodicals and other information sources to identify articles of interest to the manager. • Independently handles a wide range of complex information requests and inquiries (e.g. answer requests requiring file or other research); responds, or drafts responses, to a diverse range of correspondence and other communications. • Supports the manager in presentations to intergovernmental bodies and other meetings, researching issues, preparing briefing notes, slides and subject files, gathering relevant documentation, etc. • Establishes/improves administrative procedures and systems to ensure smooth functioning of the Office of Director, including filing (paper and electronic) systems. • Organizes official receptions, meetings, etc., handling all necessary arrangements (e.g. room reservations, guest/participant lists, invitations, catering, seating arrangements, background documentation, special equipment, etc.). • Prepares, processes and classifies confidential information. • Exercises quality control function for all outgoing documents; proofreads and edits texts for adherence for format, grammar, punctuation and style. • Uses standard word processing package to produce a wide variety of large, complex documents and reports. • Manages, updates and further develops internal databases; updates website; generates a variety of standard and non-standard statistical and other reports from various databases. • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Assists with visualizations and updating information material such as web pages or brochures. • Performs other duties as assigned.<br> Competencies<br>Professionalism: Knowledge of general office and administrative support including administrative policies, processes and procedures. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>High school diploma or equivalent is required<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of Seven years of experience in Administration, general office support or related area is required 1 year or more of experience in data analytics or related area is desirable Experience in office management and support to organization of conferences and workshops is desirable Knowledge of International Organizations human, financial and physical management solutions such as ERP systems is desirable Equivalent combination of education and relevant administrative experience is desirable<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <strong>and</strong> French are required. Arabic is desirable. Knowledge of another UN official language is an advantage. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>French</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
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Job : <p><strong>You will be involved in the</strong> <strong>development</strong>, <strong>implementation,</strong> <b>management,</b> and <b>evaluation</b> <strong>of the school's educational project</strong>.</p><br><br><p>Through your actions and by setting an example, you will contribute to the concrete improvement of the school's educational quality. You will ensure the quality of teaching, support the educational teams, and contribute to the smooth educational operation of the school, in coordination with the General Director. You will play a central role in coordinating teachers, communicating with families, and representing the school's educational vision to institutional partners. You will ensure a healthy balance between discipline and the personal development of students.</p><br><br><p><strong>Main Responsibilities.</strong></p><br><br><p><strong>Educational Management.</strong></p><br><br><ul><li>Be a key player in the school's educational project,</li><li>Ensure the quality and consistency of educational practices,</li><li>Support teachers in applying national and international educational standards, if applicable,</li><li>Oversee the educational organization of cycles and levels,</li><li>Contribute to educational innovation and continuous improvement,</li><li>Actively participate in the School Council,</li><li>Lead the school's educational community,</li><li>Ensure strict adherence to the school's internal regulations,</li><li>Design, write, and update all materials, documents, and procedures necessary for the effective educational management of the school.</li></ul><p><strong>Team Management and Support.</strong></p><br><br><ul><li>Supervise, support, and assist teachers in their teaching practices,</li><li>Organize and lead all educational meetings,</li><li>Contribute to the integration and support of new teachers,</li><li>Train trainers and conduct training sessions in your areas of expertise,</li><li>Lead and participate in the educational evaluation of teachers.</li></ul><p><strong>Student Monitoring.</strong></p><br><br><ul><li>Ensure the educational monitoring of students,</li><li>Participate in managing specific educational situations,</li><li>Contribute to the implementation of actions promoting academic success and student well-being,</li><li>Supervise and develop occasional and regular extracurricular activities.</li></ul><p><strong>Family Relations.</strong></p><br><br><ul><li>Participate in communication with families and the parent-teacher association.</li><li>Contribute to resolving educational or pedagogical issues,</li><li>Represent the school at meetings or educational events.</li></ul><p><strong>Institutional Coordination.</strong></p><br><br><ul><li>Manage educational relationships with educational authorities, institutional partners, and external stakeholders,</li><li>Ensure compliance with the requirements of the Moroccan Ministry of National Education.</li></ul><p><strong>Health, Safety, and School Environment.</strong></p><br><br><ul><li>Ensure the application of health and safety rules within the establishment,</li><li>Participate in improving the school environment,</li><li>Pay special attention to the safety and well-being of students.</li></ul><p><strong>School Representation.</strong></p><br><br><ul><li>Participate in institutional and educational meetings.</li><li>Undertake occasional professional travel within the region.</li></ul> <br> <br> Required profile : <p><strong>Education.</strong></p><br><br><ul><li>Degree in education, pedagogy, educational sciences, or educational management,</li><li>Meet the criteria set by the Moroccan Ministry of National Education for educational leadership positions.</li></ul><p><strong>Experience.</strong></p><br><br><ul><li>3 to 5 years of proven experience in an educational coordination role (Director or Head of Education),</li><li>8 to 10 years of experience in teaching,</li></ul><p><strong>Language Skills.</strong></p><br><br><ul><li>Arabic: Perfect command.</li><li>French: Perfect command.</li><li>English: B1 level minimum.</li></ul><p><strong>Management Skills.</strong></p><br><br><ul><li>Strong team management skills,</li><li>Ability to analyze and make decisions,</li><li>Organizational skills and rigor,</li><li>Excellent communication skills,</li><li>Conflict management,</li></ul><p><strong>Job-Specific Skills.</strong></p><br><br><ul><li>Thorough understanding of how schools operate,</li><li>Proficiency in daily educational management of a school,</li><li>Mastery of educational frameworks,</li><li>Management of educational projects,</li><li>Ability to handle complex educational situations,</li><li>Teaching methods and techniques for preschool, primary, middle, and high school.</li><li>Design of training sequences,</li><li>Perfect writing skills in Arabic and French.</li></ul><p><strong>Personal Qualities.</strong></p><br><br><ul><li>Leadership and sense of responsibility,</li><li>Rigor and attention to detail,</li><li>Excellent interpersonal skills,</li><li>Teamwork oriented,</li><li>Good listening skills and diplomacy,</li><li>Genuine interest in the well-being and education of children.</li></ul><p><strong>IT and Digital Skills.</strong></p><br><br><ul><li>Proficiency in Massar,</li><li>Proficiency in office software,</li><li>Experience with Madariss is a plus,</li><li>Experienced user of social networks.</li></ul><p><strong>Extras.</strong></p><br><br><ul><li>Experience in a bilingual institution,</li><li>Participation in educational reforms.</li></ul><p><strong>Special Conditions.</strong></p><br><br><ul><li>Category B driver's license required,</li><li>Personal vehicle for occasional professional travel in the region.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.
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<br> Job : <p>You will be responsible for ensuring the optimization and safety of examinations and treatments involving ionizing radiation (PET/CT, SPECT/CT, targeted radionuclide therapy, theranostics, etc.).</p><br><br><p>Key responsibilities include:</p><br><br><p><strong>1. Quality Control and Equipment Management:</strong></p><br><br><p>Quality assurance:</p><br><br><ul><li>Quality control of equipment upon reception and regularly during clinical use.</li><li>Define and perform quality control protocols (daily, weekly, annual) for various equipment.</li></ul><p>Maintenance and calibration:</p><br><br><ul><li>Supervise the maintenance of hot lab equipment (shielded hoods, activity meters, etc.), Gamma cameras (PET/CT, SPECT/CT), counting probes, and radiation protection instruments.</li></ul><p><br>Fleet management:</p><br><br><ul><li>Participate in the selection of new equipment in collaboration with users during the development of specifications, testing of devices, etc.</li><li>Participate in the material vigilance process.</li></ul><p><br><strong>2. Dosimetry and Dose Optimization:</strong></p><br><br><ul><li>Patient dosimetry: Evaluate and calculate doses delivered to the patient during diagnostic examinations and treatments (e.g., targeted radionuclide therapy, theranostics, etc.).</li><li>Dosimetric calculation before therapy and evaluation of doses to organs and target areas.</li><li>Dosimetric evaluation in case of incidents.</li><li>Reference levels: Participate in the annual dosimetric evaluation and transmit dose records to the occupational physician.</li><li>Protocols: Optimize acquisition and reconstruction parameters to ensure maximum image quality with the lowest possible dose (ALARA principle).</li></ul><p><br><strong>3. Radiation Protection</strong></p><br><br><p>Protection of workers, patients, and the public:</p><br><br><ul><li>Ensure correct signage of service zones,</li><li>Promote a culture of information and communication in radiation protection.</li><li>Monitor staff exposure (doctors, technicians, nurses, secretaries, caregivers, etc.).</li><li>Participate in patient radiation protection and dose control.</li><li>Participate in informing patients and their companions about radiation protection.</li><li>Participate in the development of diagnostic reference levels and the estimation of doses received by the population.</li><li>Waste management: Validate procedures for the evacuation and decay of radioactive waste.</li></ul><p><strong>4. Research, Innovation, and Teaching</strong></p><br><br><p>The medical physicist may be assigned activities that complement regulatory obligations and can also be integrated into the service's medical research team:</p><br><br><ul><li>Contribute to the implementation of new techniques (new radiotracers, gamma, beta, or alpha-emitting isotopes).</li><li>Training/Teaching: Participate in theoretical and practical training sessions for the service's medical and paramedical staff, particularly in radiation protection, dosimetry, and medical physics.</li><li>Participate in university teaching activities: Conduct biophysics practical sessions.</li><li>Participate in continuous training and supervision within the service for residents, interns, technicians, students, and trainees, particularly in dosimetry, radiation protection, and quality control.</li><li>Participate in the supervision of final theses for technicians and students from the institution's university programs in dosimetry, radiation protection, and medical physics.</li><li>Participate in the establishment of DU (University Diploma) or Master's programs, in collaboration with the head of the department.</li><li>Clinical research: Collaborate on service research projects related to quantification in diagnostics, therapy, radiation protection, quality control, and dosimetry. </li></ul> <br> Required profile : <p>Education:</p><br><br><ul><li>Master's degree or engineering degree in physics.</li><li>Specialized training in:</li></ul><br><p> Radiotherapy</p><br><br><p> Nuclear medicine</p><br><br><p> Diagnostic radiology</p><br><br><p> Radiation protection</p><br><br><p>Experience:</p><br><br><p>Proven experience (5 years minimum) in similar roles. </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Org. Setting and Reporting<br>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals (SDGs). As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDGs. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The position is located in the United Nations Resident Coordination Office (RCO) in Rabat, Morocco . The Partnerships Officer reports to the Senior Development Coordination Officer, Strategic Planning and Head of RCO. Noting that strategic partnership entails non-monetary partnership and can be used to strengthen joint initiatives/advocacy with external partners towards a common goal, including that of advancing SDGs, the Development Coordination Officer, Partnerships provides advice and support to the Resident Coordinator and the UNCT on strategic partnerships for SDG achievement.<br> Responsibilities<br>Within delegated authority, the Partnerships Officer will be responsible of the following duties: 1. ASSISTS WITH THE PROVISION OF SUBSTANTIVE SUPPORT FOR STRATEGIC PLANNING FOR AND COORDINATIN OF UNCT STRATEGIC PARTNERSHIPS WITH CIVIL SOCIETY, THE PRIVATE SECTOR AND OTHER SDG ACHIEVEMENT: • Provides advice on the development and implementation of the UN Partnership Strategy in alignment with and support of the UN Sustainable Development Cooperation Framework; • Supports a UNCT working group or similar platform for the effective implementation, monitoring and assessment of the strategy at regular intervals to harness new emerging opportunities, to anticipate changes to the internal direction and external environment, and to make mid-term adjustments; • Conducts liaison and coordination with UN entities at country, regional and HQ levels, to help package and define a value proposition for local UN partnerships that can engage a wide range of stakeholders, including the private sector, civil society and other non-traditional partners; • Serves as one of the key entry points for external stakeholders seeking guidance and support in navigating opportunities to partner with the UNCT; • Builds strong interface with critical Development partners, Government, private sector, civil society and other non-traditional partners; • Provides substantive support to the Resident Coordinator (RC) and the UNCT in identifying risks and opportunities related to specific partnerships, and suggests mitigation measures as relevant; • Provides inputs on due diligence processes of potential investment and partnership opportunities, in accordance with UN regulations and procedures; • Provides substantive support to RC/UNCT to develop and implement locally tailored partnerships; • Serves as liaison to Global Compact Local Networks (in countries where such Networks are established), assisting the Resident Coordinator in advising the Local Network Board and strengthening local UN engagement with the private sector; in countries without an established Local Network, working with UN Global Compact regional hubs to promote the UN Global Compact Ten Principles and business support for the SDGs. 2. PARTICIPATES IN JOINT PARTNERSHIP AND RESOURCE MOBILIZATION INITIATIVES AND SUPPORTS MANAGEMENT OF POOLED FUND FOR THE UN SUSTAINABLE DEVELOPMENT COOPERATION FRAMEWORK: • Provides substantive support to RC/UNCT to develop and implement locally tailored resource mobilization strategies and initiatives for Cooperation Framework priorities, and identify appropriate data and benchmarks to measure progress and success; • Monitors and analyzes existing resource mobilization partnerships and relationships, including traditional and non-traditional partners and development partners, donors (including high net-worth individuals, private sector, innovative funds) to be explored for direct funding to the UN; • Supports the UNCT with analysis of funding streams from internal and external sources, enabling their timely and coordinated engagement around preparation of proposals; • Supports the UNCT in preparation of the Funding Framework of the UN Sustainable Development Cooperation Framework; • Provides support to the design joint programmes for use in joint resource mobilization and coordination during the implementation of joint programmes as needed; • Advises RC/UNCT and external partners on offers from specialized UN entities for the UN Sustainable Development Cooperation Framework and ensuring the development of a youth partnership strategy to support the SG priorities on youths, disability inclusion, gender and other thematic issues; • Advises the RC/UNCT on corporate policies relating to effective management of resources, including through the establishment and use of pooled funds; • Assists in the establishment and management of the country-based SDG Fund, in close collaboration with UN Multi-Partner Trust Fund Office (where relevant). 3. WORKS CLOSELY WITH THE RESIDENT COORDINATOR OFFICE ECONOMIST AND OTHER UN COUNTRY TEAM FINANCE EXPERTS TO PROMOTE PARTNERSHIPS TO SUPPORT FINANCING FOR ACCELERATING THE ACHIEVEMENT OF THE SUSTAINABLE DEVELOPMENT GOALS (SDGs): • Provides advice on partnership opportunities to drive financing for development options, instruments, modalities to the RC/UNCT, in alignment with the Common Country Analysis (CCA), Cooperation Framework, Integrated National Financing Framework and similar processes; • Prepares briefing papers and discussion points on partnership issues related to financing for development for consideration by RC/UNCT; • Contributes to advocacy, communications and dialogues with partners to improve development assistance policies and practice; • Working in close collaboration with the RCO Economist, ensures effective engagement of relevant counterparts, especially private sector, civil society and development partners, to develop engagement and partnerships around SDG financing; • Undertakes the design and execution of innovative proposals to strengthen the UNCT engagement and reputation, and to generate greater financial resources in support of the SDGs. 4. CONTRIBUTES TO KNOWLEDGE MANAGEMENT AND CAPACITY DEVELOPMENT RELATING TO PARTNERSHIPS AND RESOURCES MOBILIZATION AND MANAGEMENT AT THE COUNTRY LEVEL: • Promotes collaboration, peer support, innovation, good practices, lessons learned, needs, and opportunities through active participation to the local, regional and global communities of practice and knowledge networks within the Resident Coordinator System and across the UN; • Researches, analyzes and presents best practices and lessons learned from implementation of UN partnership initiatives, with a view to advising the RC and UNCT on actions to strengthen the partnership orientation of the UN; • Supports the UNCT with a knowledge repository of potential donors at national and sub-national levels; • Monitors and analyzes best practices and successful models of SDG partnerships and resource mobilization implemented by the UN in country and elsewhere; • Provides advice on global/corporate guidelines, tools and other materials related to partnerships, resource mobilization and donor engagement; • Keeps abreast of emerging innovative approaches in the area of partnerships, resource mobilization and donor engagement, and proposes new ways of working, where relevant; • Reflects on processes of his/ her work area at key milestones and generates knowledge valuable to others in the RC system/ UN Country Teams; • Works closely with the Data Analyst and Communications officers on data, Monitoring and Evaluation (M&E), reporting analytics and communication of same. • Collects, documents and analyzes data to identify trends or patterns and provide insights through reports and data visualization methods to enable data-driven planning, decision-making, presentation and reporting; • Performs other related tasks as assigned.<br> Competencies<br>• PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.<br> Education<br>Advanced university degree (Master's degree or equivalent degree) in business or public administration, sustainable development, social sciences, education or related area, is required. A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and nondegree programs in data analytics, business analytics or data science programs is an advantage.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five (5) years of progressively responsible experience and track record in strategic support to partnerships, project/programme management, resource mobilization in the context of development cooperation or related areas is required. Demonstrated experience in the design, implementation, and development of strategic partnerships with government, private sector, and civil society organizations is required. Experience of inclusion strategies that promote Gender equality, youth participation and inclusion of persons with disability is desirable. Experience in navigating Morocco’s institutional environment, national and subnational governance structures, development priorities and development cooperation landscape is required. Experience of resources mobilization strategies is required. Experience in UN interagency coordination is desirable. Experience in promoting knowledge management in the context of development cooperation is desirable. Experience in preparing project /programme proposals is required. Experience in supporting financing of SDGs is desirable. Work experience of two (2) years or more in data analytics or a related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> French are required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>French</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment, such as a written test, which will be followed by a competency-based interview by phone or teleconference.<br> Special Notice<br>This is a Fixed Term position. Appointment against this position is available for a duration of one (1) year and does not carry any expectancy, legal or otherwise, of renewal. The appointment and renewal thereof are subject to the availability of the post or funds, budgetary approval or extension of the mandate. THIS RECRUITMENT REMAINS SUBJECT TO BUDGETARY, CLASSIFICATION, AND INTERGOVERNMENTAL APPROVALS. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. THIS POSITION IS OPEN TO NATIONALS OF MOROCCO ONLY. National Professional Officer category shall be of the nationality of the country where this position is located and will be recruited in the country or within commuting distance of the office. If no suitable local candidate is identified, MOROCCO nationals residing elsewhere may be considered, in which case the candidate would be responsible for any costs related to traveling and relocating to MOROCCO in the event of an employment offer. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. Note to current staff members at the General Service level: Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements. "Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you". At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary posi </div>
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<p><span><strong>Inside Sales Account Executive </strong></span></p><br><p><span>Not even digitally ground-breaking products sell themselves. At Dell Technologies, we’re determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products – client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email.</span></p><br><p><span>Join us as a <strong>Sales Executive </strong>on our <strong>Inside Sales</strong> team in <strong>Casablanca</strong> to do the best work of your career and make a profound social impact.</span></p><br><p><span><strong>What you’ll achieve</strong></span></p><br><p><span>As a Sales Representative, you will be responsible for delivering a positive experience to customers who are considering the purchase of Dell Technologies products while maximizing revenue and margin generation. You will put in place sales actions to acquire new customers and retain them to improve the company’s results.</span></p><br><p><br><span><strong>You will:</strong></span></p><br><ul><li><span>Manage high volume OUTBOUND sales CALLS by telephone based on Leads and portfolio</span></li><li><span>Manage a high volume of LEADS and accounts to reach the maximum number of customers and orders </span></li><li><span>Maintain good business relationships with customers to conduct needs analysis, relay product information, and provide technical specifications and quotations</span></li><li><span>Achieve set targets by selling Dell solutions</span></li><li><span>Receive regular coaching and mentoring to ensure your success</span></li></ul><p><span><strong>Take the first step towards your dream career</strong></span><br><span>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:</span><br><span><strong>Essential Requirements</strong></span></p><br><ul><li><span>Minimum 1 year of sales experience with a master’s degree in commerce or business administration/management</span></li><li><span>Ability to articulate the value proposition of our product/service offerings</span></li><li><span>Potential to use multiple sales tools simultaneously to complete sales transactions</span></li><li><span>Ability to establish relationships with customers and partners</span></li><li><span>Ability to work under pressure to achieve quarterly targets</span></li></ul><p><span><strong>Desirable Requirements</strong></span></p><br><ul><li><span>English communication is a plus</span></li></ul><p><span><strong>Who we are</strong></span></p><br><p><span>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.</span><br><span>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</span></p><br><p><br><span>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy </span><span>here</span><span>.</span></p><br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <ul><li>Dashboard update with: BI/BO or macro extraction + PLM + PEPP (PEPP or CR meeting).</li><li>Weekly meeting with the trades (ADAS, DSEE, Engines, etc.) + Monitoring of PRS purchasing contracts, series and supply parts problems.</li><li>Monitoring of officializations (OCM, NFC).</li><li>Follow-up of the business in the GIMUX meeting.</li><li>Codification meeting, update of the tracking file and monitoring of subjects.</li><li>Construction of the PDD with quality and trades.</li><li>Definition of use case (using NFC, product variation, Emulation and others).</li></ul> <br> Required profile : <p><strong>Profile:</strong> Master's degree (Bac+5)</p><br><br><p><strong>Experience:</strong> 1 to 2 years</p><br><br><p><strong>Skills:</strong></p><br><br><p>• Review of milestones and the project: development of the progress summary for the entire window scope in collaboration with the model manager.<br>• Project review with the different departments.<br>• Monitoring of the quality results for each tool and resolution of blocking points.<br>• Update of the Landing file.<br>• Monitoring of tools for modernization<br>• Coordination / facilitation of meetings /<br>• PLM Desk</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Econocom Morocco</strong> operates within a culture primarily focused on <strong>collaboration</strong>, placing people, trust and quality relationships at the core of its operations. A close management approach encourages guidance, empowerment and skills development within cohesive teams. This dynamic is reinforced by a <strong>competitive dimension</strong>, supporting ambition, performance and results orientation. It is also grounded in a structured <strong>organizational culture</strong> ensuring process rigor and reliability, while integrating an <strong>innovation component</strong> that promotes adaptability and initiative.
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<br> Job : <p><strong>Your main tasks as a Service Desk Technician:</strong></p><br><br><ul><li>Resolve the client's technical incidents;</li><li>Handle user requests (Calls + E-mails);</li><li>Maintain communication between different support levels;</li><li>Contribute to the continuous improvement of the service and respect contractual commitments and the group's security rules.</li></ul> <br> <br> Required profile : <p><b>Training and Experience: </b></p><br><br><ul><li>Education level: Bac+2/3 in IT / Networks;</li><li>Professional experience level: experience in a similar role is highly desirable.</li></ul><p><strong>Behavioral Skills:</strong></p><br><br><ul><li>Customer & Service Orientation, Autonomy & ability to manage stress.</li></ul><p><strong>Technical Skills:</strong></p><br><br><ul><li>General skills in customer relationship management;</li><li>Ability to detect, process, and resolve Level 1 technical incidents;</li><li>Good command of Windows 8 & 10, MS Office Suite, and Outlook;</li></ul><p><strong>Location: Technopolis (SalaAlJadida) </strong></p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the luxury marketplace.</p><p>To showcase the benefits and perks of working at the property and Accor, including talent development opportunities and Corporate Social Responsibility activities, you will be responsible for, among others:</p><ul><li>Leading the business; Lead the overall management and strategic direction of the property and support all departments in the achievement of operational targets</li><li>Maximize the property in terms of profit and management of financials</li><li>Ensure full compliance with operating controls and legislation in all areas of the business</li><li>Building your team: Actively involved in the recruitment process of positions within the property to select the best fit</li><li>Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to provide input</li><li>Develop relationships within the local community</li><li>Driving service culture: Maintain product and service quality standards to exceed guest expectations</li><li>Promote the brand and ensure all brand essentials and standards are in place and executed consistently.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong leadership, interpersonal skills and strategic vision</li><li>Strong commercial and business acumen</li><li>Tenacity to drive the top line to exceed targets</li><li>Ability to position the property in the luxury marketplace</li><li>Experience in leading the overall management and strategic direction of a property</li><li>Experience in maximizing property profit and managing financials</li><li>Experience in ensuring full compliance with operating controls and legislation</li><li>Experience in recruitment processes</li><li>Ability to champion employee engagement and promote a collaborative and inclusive environment</li><li>Ability to develop relationships within the local community</li><li>Ability to maintain product and service quality standards to exceed guest expectations</li><li>Ability to promote the brand and ensure all brand essentials and standards are in place and executed consistently.</li></ul><p></p></section>