وظائف مهندس تفتيش هندسي في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>ABOUT THE ROLE :</strong><p><em>Lead and oversee all airside and ramp operations to ensure safe, compliant and efficient aircraft handling, cargo processing and turnaround activities. The role is responsible for maintaining full compliance with aviation regulations, DHL operational standards and airport authority requirements while driving operational performance, safety and service quality across Gateway operations.</em> </p><br><br><strong>YOUR TASKS :</strong><ul><li>Supervise aircraft loading, unloading and turnaround activities to ensure safe and on-time operations. </li><li>Ensure compliance with aviation regulations, airport requirements and DHL standards including AGOM, SMS and DGR. </li><li>Coordinate daily airside operations with flight crews, airport authorities, Customs and operational stakeholders. </li><li>Monitor and manage Ground Support Equipment (GSE) availability, utilization and safety. </li><li>Oversee ULD inventory, serviceability, build-up and load security processes. </li><li>Ensure accurate shipment scanning, operational reporting and compliance with DHL network requirements. </li><li>Identify, assess and mitigate operational and safety risks while ensuring a strong safety culture. </li><li>Report hazards, incidents, dangerous goods occurrences and aircraft handling issues in a timely manner. </li><li>Supervise and manage airside staff during operational shifts, ensuring productivity and compliance with procedures.</li><li>Conduct operational briefings, debriefings, safety meetings and performance discussions.</li><li>Coach, develop and support team members through training, competency assessments and certification compliance.</li><li>Coordinate inbound and outbound shipment processing to achieve clearance targets and transit time objectives. </li><li>Ensure work areas, facilities and equipment remain operational, secure, clean and ready for the next shift. </li><li>Support investigations, audits and inspections conducted by aviation, Customs and regulatory authorities. </li><li>Manage staffing plans, operational resources and manpower allocation according to workload and business seasonality. </li><li>Drive continuous improvement initiatives to enhance operational efficiency, safety and service performance. </li></ul><strong>YOUR PROFILE :</strong><p>BAC +3 minimum, preferably in Transportation, Safety Management, Aviation or a related field. </p><br><br><p>Minimum 5 years of experience in Operations or Service environments.</p><br><br><p>Minimum 5 years of experience managing and developing teams. </p><br><br><p>Good command of <strong>French</strong>, spoken and written. </p><br><br><p>Strong knowledge of transport, gateway and airside operations processes. </p><br><br><p>Good understanding of operational reporting, performance management and information systems. </p><br><br><p>Strong leadership, coaching and people management capabilities. </p><br><br><p>Excellent analytical, planning and problem-solving skills. </p><br><br><p>Ability to perform effectively under pressure and in a fast-paced operational environment. </p><br><br><p><strong>Competencies:</strong><br>Customer Orientation: Understands customer needs and ensures high-quality service delivery.<br>Business Acumen: Uses business knowledge and operational understanding to drive performance and efficiency.<br>Cross-Border Thinking: Maintains a global mindset and supports DHL's international network objectives.<br>Shaping Direction: Communicates objectives clearly and drives operational excellence.<br>Building and Leading Teams: Develops talent, promotes collaboration and inspires high performance.<br>Building Partnerships: Creates strong relationships with internal and external stakeholders.<br>Commitment to Excellence: Strives for continuous improvement and best-in-class operational performance.</p><br><br><br> </div>

<div><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Lead and oversee all airside and ramp operations to ensure safe, compliant and efficient aircraft handling, cargo processing and turnaround activities. The role is responsible for maintaining full compliance with aviation regulations, DHL operational standards and airport authority requirements while driving operational performance, safety and service quality across Gateway operations.</em> </p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Supervise aircraft loading, unloading and turnaround activities to ensure safe and on-time operations. </li><li>Ensure compliance with aviation regulations, airport requirements and DHL standards including AGOM, SMS and DGR. </li><li>Coordinate daily airside operations with flight crews, airport authorities, Customs and operational stakeholders. </li><li>Monitor and manage Ground Support Equipment (GSE) availability, utilization and safety. </li><li>Oversee ULD inventory, serviceability, build-up and load security processes. </li><li>Ensure accurate shipment scanning, operational reporting and compliance with DHL network requirements. </li><li>Identify, assess and mitigate operational and safety risks while ensuring a strong safety culture. </li><li>Report hazards, incidents, dangerous goods occurrences and aircraft handling issues in a timely manner. </li><li>Supervise and manage airside staff during operational shifts, ensuring productivity and compliance with procedures.</li><li>Conduct operational briefings, debriefings, safety meetings and performance discussions.</li><li>Coach, develop and support team members through training, competency assessments and certification compliance.</li><li>Coordinate inbound and outbound shipment processing to achieve clearance targets and transit time objectives. </li><li>Ensure work areas, facilities and equipment remain operational, secure, clean and ready for the next shift. </li><li>Support investigations, audits and inspections conducted by aviation, Customs and regulatory authorities. </li><li>Manage staffing plans, operational resources and manpower allocation according to workload and business seasonality. </li><li>Drive continuous improvement initiatives to enhance operational efficiency, safety and service performance. </li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">BAC +3 minimum, preferably in Transportation, Safety Management, Aviation or a related field. </p><p Segoe UI"; font-size: 14px;">Minimum 5 years of experience in Operations or Service environments.</p><p Segoe UI"; font-size: 14px;">Minimum 5 years of experience managing and developing teams. </p><p Segoe UI"; font-size: 14px;">Good command of <strong>French</strong>, spoken and written. </p><p Segoe UI"; font-size: 14px;">Strong knowledge of transport, gateway and airside operations processes. </p><p Segoe UI"; font-size: 14px;">Good understanding of operational reporting, performance management and information systems. </p><p Segoe UI"; font-size: 14px;">Strong leadership, coaching and people management capabilities. </p><p Segoe UI"; font-size: 14px;">Excellent analytical, planning and problem-solving skills. </p><p Segoe UI"; font-size: 14px;">Ability to perform effectively under pressure and in a fast-paced operational environment. </p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong><br>Customer Orientation: Understands customer needs and ensures high-quality service delivery.<br>Business Acumen: Uses business knowledge and operational understanding to drive performance and efficiency.<br>Cross-Border Thinking: Maintains a global mindset and supports DHL's international network objectives.<br>Shaping Direction: Communicates objectives clearly and drives operational excellence.<br>Building and Leading Teams: Develops talent, promotes collaboration and inspires high performance.<br>Building Partnerships: Creates strong relationships with internal and external stakeholders.<br>Commitment to Excellence: Strives for continuous improvement and best-in-class operational performance.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br><strong>QHSE Manager (Quality, Health, Safety &amp; Environment Manager)</strong> is responsible for developing, implementing, and maintaining integrated health, safety, environmental, and quality management systems. The role aims to ensure regulatory compliance, prevent workplace incidents, minimize environmental impact, improve operational performance, and maintain the highest quality standards. The QHSE Manager drives a culture of safety, quality, and continuous improvement while working closely with all departments to achieve organizational objectives and customer satisfaction.<br>Job Description <br></span><ul> <li>Ensure compliance with local legislation, including OSHA, ISO standards, and other relevant regulations.</li> <li>Conduct regular audits, inspections, and safety drills to ensure adherence to HSE protocols.</li> <li>Identify potential hazards, conduct risk assessments, and develop control measures to mitigate risks.</li> <li>Review and update risk assessments as necessary, ensuring that safety precautions are effectively communicated to all relevant parties.</li> <li>Investigate accidents, incidents, and near-misses, preparing detailed reports, and recommending corrective actions to prevent recurrence.</li> <li>Design and deliver HSE training programs to educate employees on safety practices, emergency procedures, and workplace hazards.</li> <li>Promote safety awareness and a strong safety culture across the organization through workshops, safety briefings, and regular communication.</li> <li>Develop and maintain emergency response plans and procedures, including fire drills, first aid, evacuation plans, and crisis management strategies.</li> <li>Act as the lead during emergencies, coordinating with internal teams and external authorities to ensure effective responses to incidents.</li> <li>Conduct safety performance evaluations and recommend improvements to enhance overall safety standards within the organization.</li> <li>Ensure accurate and timely reporting of accidents, incidents, and workplace hazards to senior management.</li> <li>Oversee security protocols to protect employees, assets, and the premises.</li> <li>Implement and manage security systems, including access control, CCTV, and alarms, ensuring they are fully operational and regularly tested.</li> <li>Develop and maintain the Quality Management System (QMS) in line with applicable standards and company requirements.</li> <li>Monitor quality performance, manage non-conformities, and implement corrective actions to drive continuous improvement.</li> <li>Conduct quality audits, support certification processes, and ensure compliance with customer and regulatory requirements.</li> <li>Promote quality awareness across the organization and work with teams to improve processes, efficiency, and customer satisfaction.</li> </ul><br>Job Requirements - Experience and Education <br><ul> <li>Bachelor’s degree in occupational health and safety, Environmental Science, Engineering, Industrial Hygiene, Quality Management, or a related field.&nbsp;</li> <li>Professional certifications such as Certified Safety Professional (CSP), Certified Industrial Hygienist (CIH), ISO 45001, ISO 14001, ISO 9001 Lead Auditor, or equivalent are highly desirable.</li> <li>Minimum of 5-7 years of experience in Health, Safety, Environment, and Quality (HSEQ) roles, preferably in a managerial capacity.</li> <li>Proven experience in conducting risk assessments, implementing HSEQ programs, and driving continuous improvement initiatives.</li> <li>Strong background in regulatory compliance, incident investigation, and quality management systems.</li> <li>Experience in developing and delivering HSEQ training programs and promoting a culture of safety, quality, and operational excellence.</li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills <br>Analytical Skills<br>Attention To Details<br>Communication Skills<br>Continuous Process Improvement<br>Influencing Skills<br>Leadership Skills<br>Negotiation Skills<br>Problem Solving<br>Project Management<br>Risk Management<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About us Infomineo is a pioneering global AI-enhanced research company that transforms how businesses access, analyze, and act on critical intelligence.<br> We’ve evolved from traditional business research outsourcing to become the strategic partner that combines cutting-edge artificial intelligence with deep human expertise.<br> We offer 3 services to our global clients (leading consulting companies, Fortune 500 companies, and government entities): AI and Data Advisory, Next-Gen Insights and Resource Scaling.<br> This is made possible by relying on 3 pillars of excellence: 350+ industry experts spread across 5 offices (Cairo, Casablanca, Mexico City, Dubai, Barcelona).<br> Our proprietary AI orchestrator.<br> Extensive knowledge assets combining 500,000+ delivered case studies and database subscriptions.<br> Ready to kick start your career with us?<br> About this role This role will give you the opportunity to work on high added value data governance and data quality projects, building robust data management frameworks for our clients within a growing service company.<br> As our Data Governance Specialist, you will help clients take control of their data assets — defining policies, enforcing quality standards, managing metadata, and deploying governance tooling.<br> You will collaborate closely with data engineers, analysts, and client stakeholders to embed governance practices across the full data lifecycle.<br> What will you do?<br> Design, implement, and operationalize data governance frameworks across client engagements, covering the following areas: DATA GOVERNANCE &amp; POLICY Define and implement data governance frameworks, policies, and standards tailored to client environments.<br> Establish data ownership, stewardship models, and accountability structures across business and technical teams.<br> Develop and maintain data dictionaries, business glossaries, and classification taxonomies.<br> Ensure compliance with data regulations and internal data management policies (GDPR, BCBS 239, etc.<br>). DATA QUALITY &amp; LINEAGE Design and implement data quality rules, profiling routines, and monitoring dashboards.<br> Investigate and remediate data quality issues across structured and unstructured data sources.<br> Map and document end-to-end data lineage to support auditability and impact analysis.<br> Define and track data quality KPIs and SLAs in collaboration with data owners.<br> METADATA &amp; CATALOGUING Deploy and administer data catalog and metadata management tools (e.<br>g. Informatica, Collibra, Alation, Microsoft Purview).<br> Enrich metadata assets with business context, ownership, sensitivity classification, and usage information.<br> Drive adoption of the data catalog across business and technical teams.<br> TOOLING &amp; INTEGRATION Configure and operate data governance platforms, primarily Informatica (IDMC, Axon, EDC, DQ) and equivalent tools.<br> Integrate governance tooling with existing data pipelines, warehouses, and BI environments.<br> Automate data quality checks and governance workflows within ETL/ELT pipelines.<br> OTHER Provide internal training and knowledge-sharing sessions on data governance best practices.<br> Support the Team Lead/Manager on client relationships, business development, and internal projects.<br> Who are you?<br> EDUCATION &amp; PROFESSIONAL EXPERIENCE Master’s degree in a relevant field such as Computer Science, Information Systems, Data Management, Statistics, or Applied Mathematics.<br> Full proficiency in French and English 3 to 6 years of experience in data governance, data management, or data engineering with a strong governance focus.<br> Experience working in a consulting, financial services, or multi-client environment is a plus.<br> TECHNICAL SKILLS DATA GOVERNANCE TOOLS Proven hands-on experience with Informatica (IDMC / Intelligent Data Management Cloud, Axon Data Governance, Enterprise Data Catalog, Data Quality).<br> Experience with other governance and cataloguing platforms such as Collibra, Alation, Ataccama, or Microsoft Purview.<br> Familiarity with data quality tools: Great Expectations, Monte Carlo, Soda, or equivalent.<br> DATA ENGINEERING &amp; QUERYING Solid experience with SQL for data profiling, querying, and quality rule implementation across relational databases and data warehouses (Snowflake, BigQuery, Synapse, Redshift).<br> Experience in Python for automating data quality checks, metadata extraction, and governance workflows.<br> Understanding of ETL/ELT pipelines and ability to embed governance controls within them (dbt, Airflow, Informatica PowerCenter/IDMC).<br> DATA ARCHITECTURE &amp; PLATFORMS Good understanding of data platform architectures: data lake, lakehouse, and data warehouse environments.<br> Familiarity with cloud platforms and their native governance services: Azure Purview, AWS Glue Data Catalog, Google Dataplex.<br> Understanding of data modelling concepts and their impact on governance (dimensional modelling, data vault, etc.<br>). STANDARDS &amp; COMPLIANCE Knowledge of data governance frameworks and standards: DAMA-DMBOK, BCBS 239, GDPR, ISO 8000.<br> Experience defining and applying data classification schemes (sensitivity labels, PII tagging, retention policies).<br> Exposure to master data management (MDM) concepts and tools is a plus.<br> INTERPERSONAL SKILLS Ability to engage and influence both technical teams and business stakeholders on data governance topics.<br> Strong analytical mindset with the ability to diagnose data quality issues and translate them into actionable remediation plans.<br> Good communication skills with the ability to document governance frameworks clearly and present findings to senior audiences.<br> Detail-oriented, rigorous, and comfortable working across multiple client contexts simultaneously.<br> What we offer A competitive salary.<br> A great working environment.<br> A steep learning curve with interesting and diverse topics to work on.<br> A healthy work-life balance.<br> Health insurance benefits.<br> Equal opportunity employer Infomineo is an equal opportunity employer, we prohibit any sort of discrimination (based on color, race, sex, sexual orientation, religion, national origin or any other attributes) in all aspects of employment (recruiting, hiring, wages and salary, promotions, benefits, training and job termination).<br> If you believe you match our requirements and values, we would be happy to hear from you.<br> Visit our website to know more about us, our services and company culture.<br></span> </div>

<p>We are searching for an individual or an organization based in Africa (Algeria, Benin, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Comoros, Congo (Republic), Democratic Republic of Congo (D. R. C), Cote d'Ivoire, Djibouti, Gabon, Guinea, Madagascar, Mali, Mauritania, Morocco, Niger, Senegal, Togo and Tunisia) with a social compliance background to work with our Client Services team on a freelance or consultancy basis (part-time) and help us effectively collaborate with and service a diverse portfolio of clients and their suppliers in the aforementioned countries. With a workers rights and supplier engagement background, and a keen interest and capacity for the use of technology, we are looking for a candidate that will engage with workers, suppliers and brands in the aforementioned countries to drive meaningful impact. Working with the Client Services team, they will be responsible for introducing our digital worker engagement programs to suppliers (both virtually and on site when possible), getting management buy-in, training management on the platform usage, engaging with workers and promoting participation, managing grievance cases, and liaising between all stakeholders to achieve positive outcomes for all. The role will require flexibility and agility to take on various tasks and work remotely with a global team. The role will require some evening meetings to communicate with the team based in Canada and Europe. If the role sounds like a good fit for you, we d love to hear from you.</p><p><b><br></b></p><p><b>What you ll do:</b></p><ul><li>Lead the deployment of digital worker voice programs in workplaces in French Speaking African Nations.</li><li>Lead supplier platform training and technical support</li><li>Lead case management of grievances in programs that have a digital grievance mechanism - liaising and collaborating with suppliers and brands</li><li>Be available for investigation and remediation support if requested by brands</li><li>Support the development and updating of supplier and worker onboarding materials</li><li>Own regular communication with supplier management - from program introduction to status check-ins</li><li>Liaise with internal stakeholders including the Director of Client Services, Client Services Senior Managers and Managers and Deployment Team to ensure effective deployment</li><li>Gather client and supplier feedback and ideas to inform platform advancements</li></ul><p>*Note: Each project has its unique scope of work. Not all the responsibilities listed above will be needed for every project assigned. The scope of work will outline the specific responsibilities needed.</p><p><strong>Desired Candidate Profile</strong></p><p>Social compliance or labour rights background with knowledge and experience in supply chains, corporate sourcing, ethical procurement, grievance mechanisms, social impact, sustainability, international development, social impact tech, and/or business and human rights</p><p>5+ years experience working within the global supply chain industry, delivering social or labour impact projects</p><p>Excellent communication skills, both oral and written, in both English and French is required.</p><p>Organized, conscientious and accountable</p><p>Experience in customer / client services and delivery</p><p>Occasional travel nationally may be required</p><p>What sets you apart:</p><ul><li>Understanding of labour, human and community rights issues in global supply chains</li><li>Knowledge and experience in community relations, corporate social responsibility programs</li><li>Experience with adopting new technology and train others to do the same</li><li>Self-motivated with a tolerance for ambiguity and change, with high desire to take ownership of projects</li><li>Passion for equality and safe workplaces</li><li>Familiarity with the auditing industry and international certification standards (i.e. BSCI, ETI, SA8000), internal and external grievance mechanisms, industry associations, and sustainability entities (i.e. SEDEX) is a plus</li><li>If you are interested, please submit your resume, cover letter along with your proposed rates.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Responsable du Département SSE du futur site de montage moteurs civils de Casablanca F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Dans un contexte de forte croissance dans l'aéronautique et la nécessité de monter en cadence sur l'activité de montage des moteurs civils, le groupe SAFRAN a validé le lancement d'un projet d'implémentation d'un nouveau site de Montage au Maroc.<br>Notre nouvel atelier sera situé à Casablanca et assurera l'assemblage et les essais des nouveaux types de moteurs d'avions civils (LEAP) équipant l'Airbus A320neo.<br>En tant que Responsable Santé Sécurité Environnement (SSE) de ce nouveau site, vos principales missions seront les suivantes :<br>- piloter la performance SSE sur le terrain en apportant le support et les compétences nécessaires pour impulser une dynamique d'amélioration de la performance SSE, répondre à l'ensemble des questions relatives à la sécurité et à l'environnement en s'assurant de la cohérence entre les différents unités / départements<br>• identifier les risques ainsi que les impacts environnementaux significatifs et en assurer le suivi<br>• conseiller et supporter la direction et les opérationnels en matière de SSE<br>• initier les actions de communication et de sensibilisation en matière de SSE<br>• participer aux analyses et enquêtes SSE<br>• identifier et remonter les éventuels risques SSE auprès de votre responsable<br>- déployer et piloter les programmes SSE du site (par exemple : Plan Opérationnel de Progrès, Revue de Direction et Comité de pilotage, Audits, etc) en accord avec la stratégie Groupe, Société, Site et les obligations réglementaires locales<br>• proposer des axes de progrès et des actions d'amélioration<br>• établir les plans d'actions SSE pour atteindre les objectifs et cibles définis<br>• piloter les projets d'amélioration SSE dont vous êtes le/la Chef(fe) de projet<br>• gérer et/ou effectuer les audits et inspections SSE<br>- être garant de la mise en œuvre des outils, méthodologies et procédures Groupe et proposer des axes d'amélioration<br>• mettre en œuvre les outils, méthodologies et procédures Groupe et proposer des axes d'amélioration<br>• appliquer les procédures et documents du système de management sécurité et environnement<br>- piloter la cellule de crise Etablissement en cas d'évènement impactant l'ensemble du site (à titre d'exemple : coupure électrique, accident à haut potentiel de pertes, etc)<br>- assurer la veille et le suivi de la conformité réglementaire <br>• vous assurer de l'application des dispositions réglementaires et des référentiels Groupe en matière de SSE<br>• veiller à l'application de la politique/standard et à la conformité légale SSE<br>• vous assurer avec le service RH du site de la tenue à jour des listes du personnel Qualifié et/ou Habilité en SSE<br>- manager l'équipe d'experts SSE ainsi que les Correspondants SSE lignes de production et piloter le budget du département SSE<br>- assurer les relations avec les autorités externes<br>- être l'interlocuteur(trice) du Coordinateur SSE de la Division des Moteurs Civils de Safran Aircraft Engines et du Responsable SSE Société</p><br><br><p>Le poste est soumis à une astreinte dans le cadre du POI.</p><br><br><p>Issu(e) d'une formation bac+5 en Santé Sécurité Environnement, vous justifiez d'une solide expérience sur un poste similaire dans le secteur industriel. Vous maîtrisez la réglementation nationale et les normes SSE et êtes doté(e) d'une grande capacité d'observation, d'analyse et de synthèse. Vous êtes force de proposition et proposez régulièrement des initiatives d'amélioration des conditions de travail et d'exploitation. Vous êtes reconnu(e) pour votre vigilance, votre réactivité, votre capacité à vous adapter à plusieurs environnements de travail et également pour votre sens du contact et de la communication.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br><p><b>At APM Terminals</b></p><br><br><p>At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving — observing how work happens, identifying what creates value, and removing what gets in the way. We constantly look for smarter, simpler, and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improve daily operations, join us and be apart of our journey.</p><br><br><p><b>What We Can Offer</b></p><br><br><p>At APMT Terminals, we foster a dynamic learning and training culture that empowers our employees to excel. Our commitment to improvement is driven by Lean principles, ensuring that every team member has the opportunity to develop their skills and advance their careers. Experience a diverse, multinational workplace where your operational insights directly influence how we work.</p><br><br><ul><li>Work in a multinational terminal environment collaborating with local and global stakeholders.</li><li>Gain exposure to port and terminal operations, cargo logistics, and APM Terminals management systems.</li><li>Access continuous learning opportunities through on-the-job development, training, and cross-functional collaboration.</li><li>Contribute to strengthening terminal security, business resilience, and operational continuity through continuous improvement initiatives.</li></ul><p><b>Security Manager</b></p><br><br><p>We are looking for a Security Manager to lead and coordinate all security-related activities at APM Terminals MedPort Tangier (TM2). Reporting to the Head of HSSE, you will serve as the terminal’s focal point for security, ensuring compliance with security regulations, managing security risks, protecting people and assets, and supporting business continuity through effective security governance and stakeholder engagement.</p><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li>Act as the Port Facility Security Officer (PFSO) and ensure compliance with the ISPS Code, local regulations, and APM Terminals security requirements.</li><li>Develop, maintain, and continuously improve the Terminal Security Plan, procedures, protocols, and contingency arrangements.</li><li>Conduct security risk assessments, inspections, drills, exercises, and compliance reviews to identify and mitigate threats.</li><li>Lead security risk management activities related to theft, smuggling, corruption, violence, and other operational security threats.</li><li>Build and maintain effective relationships with government authorities, law enforcement agencies, customs, emergency services, and port stakeholders.</li><li>Monitor security performance through KPIs, incident reporting, governance processes, and corrective action implementation.</li><li>Deliver security awareness programs, training, investigations, and support the implementation of Duty of Care programs across the terminal.</li></ul><p><b>What We Are Looking For</b></p><br><br><p><b>Continuous improvement mindset:</b> we are looking for someone who brings a thoughtful improvement mindset—curious about how work gets done and motivated to make meaningful, sustainable improvements over time.</p><br><br><p><b>Leadership expectation:</b> We are looking for people who consistently puts customers first, leads by example with respect for people, delivers results with integrity, and drives continuous improvement by solving problems at the root, developing people, and raising standards every day.</p><br><br><ul><li>Master's degree in Security Management, Business Administration, International Studies, Criminal Justice, or a related field.</li><li>Proven experience in security management, law enforcement, military, port security, or a related discipline, with experience managing security risks and incidents.</li><li>Strong knowledge of the ISPS Code, security risk management principles, compliance frameworks, and relevant regulatory requirements. ISPS/PFSO certification is preferred.</li><li>Demonstrated ability to influence stakeholders, engage with authorities, and build effective working relationships across diverse environments.</li><li>Fluent in English with strong analytical, communication, reporting, and Microsoft Office skills. Arabic and/or French is an advantage.</li></ul><p><span>#LIPOST</span></p><br><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing&nbsp; </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>.&nbsp;</span></span></span></p><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels &amp; Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><strong>Pourquoi travailler chez Fairmont Tazi Palace Tangier ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</p><br><br>Description du poste<br><br><ul><li>Supervise le personnel housekeeping, y compris les gouvernantes, les femmes de chambre et les valets de chambre.</li><li>Élabore des plannings de travail efficaces en fonction de l'occupation de l'hôtel.</li><li>Effectue des inspections régulières pour garantir la conformité aux normes de propreté.</li><li>Gère les demandes spéciales des clients et s'assure de leur satisfaction.</li><li>Forme le personnel housekeeping aux normes et aux procédures de l'hôtel.</li><li>Élabore des politiques et des procédures housekeeping conformes aux normes de l'hôtel.</li><li>Coordonne avec d'autres départements pour assurer une communication fluide.</li><li>Assure la maintenance régulière des équipements housekeeping.</li><li>Développe des partenariats avec des fournisseurs de produits de nettoyage de qualité.</li><li>Gère les opérations de blanchisserie et de lingerie de manière efficace.</li><li>Applique des pratiques de gestion des stocks pour éviter les ruptures.</li><li>Met en place des programmes de recyclage pour les déchets générés par le département.</li><li>Propose des améliorations dans les procédures housekeeping pour accroître l'efficacité.</li><li>Gère le budget du département housekeeping de manière judicieuse.</li><li>Organise des formations continues pour le personnel sur les nouvelles techniques de nettoyage.</li><li>Collabore avec les départements de maintenance et d'ingénierie pour résoudre les problèmes techniques.</li></ul><br>Qualifications<br><br><p><strong>Expérience et formation</strong></p><br><ul><li>Diplôme Bac+3&nbsp;en Hôtellerie, Management Hôtelier, Hébergement ou domaine équivalent.</li><li>Minimum de 5 années d’expérience professionnelle, dont au moins 2 années dans une fonction équivalente ou au sein d’un établissement de même standing.</li></ul><p><strong>Compétences techniques</strong></p><br><ul><li>Capacité à assister la Gouvernante Générale dans l'organisation et le suivi quotidien du département Housekeeping.</li><li>Bonne maîtrise du contrôle des chambres, des espaces publics et du respect des standards de qualité de l'établissement.</li><li>Capacité à suivre les plannings, répartir les tâches et assurer le suivi des équipes de nettoyage.</li><li>Bonne maîtrise des outils informatiques et des logiciels hôteliers constitue un atout.</li><li>Bonne connaissance des standards LQA (Leading Quality Assurance) et capacité à veiller à leur application quotidienne afin de garantir l'excellence du service.</li><li>Solide maîtrise des systèmes de gestion hôtelière (PMS), connaissances en Opera Cloud est un atout&nbsp;</li></ul><p><strong>Qualités personnelles</strong></p><br><ul><li>Excellent sens de l’organisation, rigueur et souci constant du détail, avec une attention particulière portée au maintien des standards de qualité et d’excellence.</li><li>Excellent sens du service et forte orientation client.</li><li>Réactivité et capacité à gérer les priorités dans un environnement dynamique.</li><li>Esprit d'équipe, autonomie et capacité à prendre des initiatives.</li><li>Excellentes capacités de communication et de coordination avec les différents départements de l'hôtel.</li></ul><p><strong>Langues</strong></p><br><ul><li>Excellente maîtrise du français et de l'anglais, à l'oral comme à l'écrit.</li><li>La maîtrise d'une troisième langue constitue un atout.</li></ul><br>Informations supplémentaires<br><br><p><strong>Employee Benefits:</strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont &amp; Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong><br>Respect:<br>We value the needs, ideas and individuality of others.&nbsp;We treat everyone with fairness and dignity.&nbsp;</p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.​</p><br><p>Belonging:<br>We celebrate our differences.&nbsp;We support each other and&nbsp;we always stand together.​</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that&nbsp;create unforgettable experiences.&nbsp;​</p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.​</p><br><p><strong>Diversity &amp; Inclusion</strong></p><br><p>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b><span><span>Guest Experience Agent&nbsp;</span></span><span>–</span><span>Four</span><span>Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco</span></b></p><br><br><br><p><b><span>About Four Seasons Hotels and Resorts:</span></b></p><br><br><p><span><span>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and</span><span>growing</span><span>. At Four Seasons, we are powered by</span><span>people</span><span>and our culture enables everything we do. </span></span></p><br><br><br><p><span><span>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.</span><span>Whether you work with us, stay with us, live with</span><span>us</span><span>or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. </span></span></p><br><br><br><p><b><span>About Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco:</span></b></p><br><br><p><span><span>This incredible hotel</span><span>located</span><span>in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby,</span><span>located</span><span>within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </span></span></p><br><br><br><p><b><span>The Role of</span><span>the Guest Experience Agent</span><span>:</span></b></p><br><br><p><span><span>We currently have an opportunity for a talented and<span>&nbsp;Guest Exeprience Agent</span></span><span> to join our Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr team in Morocco!</span></span></p><br><br><br><p><span><span>As a Guest Experience Agent, your responsibilities</span><span><span>&nbsp;are :</span></span></span></p><br><br><ul><li><p><span><span>Deliver</span><span>a warm,</span><span>personalized</span><span>welcome</span><span>and</span><span>departure</span><span>,</span><span>ensuring</span><span>smoot</span><span>and efficient check-in and check-out</span><span>experiences</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Anticipate</span><span>guest</span><span>needs</span><span>,</span><span>manage</span><span>requests</span><span>, and</span><span>resolve</span><span>concerns</span><span>promptly</span><span>with</span><span>proactive follow-up</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain</span><span>accurate</span><span>guest</span><span>profiles,</span><span>preferences</span><span>, and interaction records,</span><span>ensuring</span><span>strong</span><span>attention to the administrative</span><span>side</span><span>of the</span><span>guest</span><span>experience</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare</span><span>personalized</span><span>welcome</span><span>cards</span><span>and</span><span>special</span><span>communications to</span><span>enhance</span><span>guest</span><span>recognition</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate</span><span>with</span><span>all</span><span>departments</span><span>to</span><span>ensure</span><span>seamless</span><span>, consistent, and high-</span><span>quality</span><span>service</span><span>delivery</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor</span><span>arrivals</span><span>,</span><span>departures</span><span>, and in-house</span><span>guests</span><span>to</span><span>prioritize</span><span>and</span><span>personalize</span><span>service</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Organize</span><span>special</span><span>arrangements,</span><span>amenities</span><span>, and</span><span>tailored</span><span>experiences</span><span>to</span><span>elevate</span><span>guest</span><span>satisfaction</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Recognize</span><span>returning</span><span>guests</span><span>and</span><span>create</span><span>memorable</span><span>“wow moments”</span><span>aligned</span><span>with</span><span>Four Seasons standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct</span><span>routine inspections of</span><span>guest</span><span>rooms</span><span>to</span><span>ensure</span><span>quality</span><span>and</span><span>maintenance standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handle administrative</span><span>tasks</span><span>,</span><span>reporting</span><span>, and</span><span>communicate</span><span>guest</span><span>feedback or incidents</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support</span><span>team</span><span>operations</span><span>,</span><span>participate</span><span>in briefings, and assist</span><span>colleagues</span><span>during</span><span>peak</span><span>periods</span></span></p><br><br></li></ul><br><br><p><b><span>Our Ideal Guest Exeperience Agent candidate will have:</span></b></p><br><br><p><span><span>We are seeking a talented<span>&nbsp;Guest Experience Agent</span></span><span> to join our team at Four Seasons Hotel Rabat</span><span>KasrAl Bahr!</span></span></p><br><br><ul><li><p><span><span>Strong communication and</span><span>interpersonal</span><span>skills</span></span></p><br><br></li></ul><br><ul><li><p><span><span>High attention to</span><span>detail</span><span>and</span><span>organizational</span><span>ability</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Problem-solving</span><span>mindset</span><span>with</span><span>a</span><span>guest-focused</span><span>approach</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability</span><span>to</span><span>multitask</span><span>in a fast-</span><span>paced</span><span>environment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Knowledge of</span><span>hospitality</span><span>systems</span><span>(Opera)</span><span>is</span><span>an</span><span>advantage</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Fluency in French, Arabic and English is</span><span>a must</span><span>for this location, along with eligibility to work in Morocco.</span></b></p><br><br></li></ul><br><br><p><span><span>Four Seasons Hotels and Resorts can offer what many</span><span>hospitality</span><span>professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</span></span></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>The Associate Director, Data Governance and Strategy – Operations will lead the operationalization of data governance frameworks and data management strategies within AbbVie’s operations function. This leader will ensure data quality, integrity, and compliance to enhance manufacturing, supply chain, and operational excellence. The role will closely partner with operations, IT, quality, and compliance teams to drive efficient and compliant processes that maximize the business value of operational data assets.</p><br><p>Key Responsibilities:</p><br><ul><li>Develop and execute data governance strategies tailored to Operations, aligning with AbbVie’s enterprise goals and regulatory requirements.</li><li>Lead cross-functional data governance committees within Operations to improve data quality, consistency, and lifecycle management for operational data.</li><li>Define and enforce data ownership roles, stewardship responsibilities, and clear processes for operations-related data.</li><li>Drive initiatives to enhance data management across manufacturing, supply chain, quality control, and related operational areas, including data classification, retention, and protection.</li><li>Collaborate with operations, digital, and analytics teams to drive adoption of data management best practices and self-service analytics in operational processes.</li><li>Monitor and ensure compliance with internal and external data policies related to operations, such as GxP, FDA, and other regulatory requirements.</li><li>Support audit and regulatory inspections by providing robust documentation and expertise on operations data governance and processes.</li><li>Remain current on industry trends, security, and regulatory requirements related to operational data management in pharmaceuticals.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s or Master’s degree in Information Management, Operations Management, Engineering, Computer Science, or related field.</li><li>8+ years’ experience in data governance, operations, or data management, preferably in a pharmaceutical, manufacturing, or supply chain environment.</li><li>Demonstrated ability to implement data governance programs that deliver operational improvement and compliance.</li><li>Strong leadership, communication, and stakeholder engagement skills within an operations function.</li><li>Solid understanding of GxP, FDA, and data privacy/compliance requirements in operational settings.</li><li>Familiarity with pharmaceutical manufacturing and supply chain data environments highly preferred.</li></ul><p>AbbVie is committed to diversity, equity, and inclusion, and encourages qualified candidates of all backgrounds to apply.</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b><span><span>Guest Experience Agent&nbsp;</span></span><span>–</span><span>Four</span><span>Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco</span></b></p><br><br><br><p><b><span>About Four Seasons Hotels and Resorts:</span></b></p><br><br><p><span><span>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and</span><span>growing</span><span>. At Four Seasons, we are powered by</span><span>people</span><span>and our culture enables everything we do. </span></span></p><br><br><br><p><span><span>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.</span><span>Whether you work with us, stay with us, live with</span><span>us</span><span>or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. </span></span></p><br><br><br><p><b><span>About Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr, Morocco:</span></b></p><br><br><p><span><span>This incredible hotel</span><span>located</span><span>in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby,</span><span>located</span><span>within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </span></span></p><br><br><br><p><b><span>The Role of</span><span>the Guest Experience Agent</span><span>:</span></b></p><br><br><p><span><span>We currently have an opportunity for a talented and<span>&nbsp;Guest Exeprience Agent</span></span><span> to join our Four Seasons Hotel Rabat</span><span>Kasr</span><span>Al Bahr team in Morocco!</span></span></p><br><br><br><p><span><span>As a Guest Experience Agent, your responsibilities</span><span><span>&nbsp;are :</span></span></span></p><br><br><ul><li><p><span><span>Deliver</span><span>a warm,</span><span>personalized</span><span>welcome</span><span>and</span><span>departure</span><span>,</span><span>ensuring</span><span>smoot</span><span>and efficient check-in and check-out</span><span>experiences</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Anticipate</span><span>guest</span><span>needs</span><span>,</span><span>manage</span><span>requests</span><span>, and</span><span>resolve</span><span>concerns</span><span>promptly</span><span>with</span><span>proactive follow-up</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain</span><span>accurate</span><span>guest</span><span>profiles,</span><span>preferences</span><span>, and interaction records,</span><span>ensuring</span><span>strong</span><span>attention to the administrative</span><span>side</span><span>of the</span><span>guest</span><span>experience</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare</span><span>personalized</span><span>welcome</span><span>cards</span><span>and</span><span>special</span><span>communications to</span><span>enhance</span><span>guest</span><span>recognition</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate</span><span>with</span><span>all</span><span>departments</span><span>to</span><span>ensure</span><span>seamless</span><span>, consistent, and high-</span><span>quality</span><span>service</span><span>delivery</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor</span><span>arrivals</span><span>,</span><span>departures</span><span>, and in-house</span><span>guests</span><span>to</span><span>prioritize</span><span>and</span><span>personalize</span><span>service</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Organize</span><span>special</span><span>arrangements,</span><span>amenities</span><span>, and</span><span>tailored</span><span>experiences</span><span>to</span><span>elevate</span><span>guest</span><span>satisfaction</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Recognize</span><span>returning</span><span>guests</span><span>and</span><span>create</span><span>memorable</span><span>“wow moments”</span><span>aligned</span><span>with</span><span>Four Seasons standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct</span><span>routine inspections of</span><span>guest</span><span>rooms</span><span>to</span><span>ensure</span><span>quality</span><span>and</span><span>maintenance standards</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handle administrative</span><span>tasks</span><span>,</span><span>reporting</span><span>, and</span><span>communicate</span><span>guest</span><span>feedback or incidents</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support</span><span>team</span><span>operations</span><span>,</span><span>participate</span><span>in briefings, and assist</span><span>colleagues</span><span>during</span><span>peak</span><span>periods</span></span></p><br><br></li></ul><br><br><p><b><span>Our Ideal Guest Exeperience Agent candidate will have:</span></b></p><br><br><p><span><span>We are seeking a talented<span>&nbsp;Guest Experience Agent</span></span><span> to join our team at Four Seasons Hotel Rabat</span><span>KasrAl Bahr!</span></span></p><br><br><ul><li><p><span><span>Strong communication and</span><span>interpersonal</span><span>skills</span></span></p><br><br></li></ul><br><ul><li><p><span><span>High attention to</span><span>detail</span><span>and</span><span>organizational</span><span>ability</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Problem-solving</span><span>mindset</span><span>with</span><span>a</span><span>guest-focused</span><span>approach</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability</span><span>to</span><span>multitask</span><span>in a fast-</span><span>paced</span><span>environment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Knowledge of</span><span>hospitality</span><span>systems</span><span>(Opera)</span><span>is</span><span>an</span><span>advantage</span></span></p><br><br></li></ul><br><ul><li><p><b><span>Fluency in French, Arabic and English is</span><span>a must</span><span>for this location, along with eligibility to work in Morocco.</span></b></p><br><br></li></ul><br><br><p><span><span>Four Seasons Hotels and Resorts can offer what many</span><span>hospitality</span><span>professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</span></span></p><br><br><br><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Perform safe and efficient preventive and corrective maintenance on Vestas V90 3MW wind turbines and Balance of Plant (BoP) assets in accordance with OEM requirements, ACWA OPERATIONS policies, and site safety rules, ensuring high availability and reliability of the wind farm.</p><p>Key Accountabilities</p><p>Health, Safety, Security &amp; Environment</p><p>Strictly comply with ACWA OPERATIONS policies and procedures, OEM safety instructions, and customer/site rules.</p><p>Apply and maintain safe systems of work, including:</p><p>Permit to Work (PTW),</p><p>Lock Out / Tag Out (LOTO),</p><p>Isolation &amp; re-energization safety checks, and</p><p>Working-at-height, confined space, lifting operations controls (as applicable).</p><p>Report all incidents, near-misses, unsafe conditions, and environmental spills/risks in line with ACWA OPERATIONS HSE policy.</p><p>Maintain high standards of housekeeping in turbines, workshops, warehouses, and work areas.</p><p>Maintain 5S in own work areas (turbine, workshop, warehouse staging) and ensure as-left condition after each task.</p><p>Ensure correct handling/disposal of waste (oily rags, filters, packaging) and report any spill/leak immediately.</p><p>Maintain assigned vehicle cleanliness and readiness; perform basic daily checks (tires, lights, fluids if applicable) and report defects.</p><p>Operate company vehicles in full compliance with traffic rules and site speed limits; maintain safe driving behavior at all times (including outside the plant).</p><p>Use fuel cards responsibly and report any suspected misuse/loss immediately.</p><p>Operations and Maintenance</p><p>Wind Turbine Maintenance (WTG</p><p>Execute preventive and corrective maintenance on Vestas V90 3MW turbines in line with O&amp;M procedures, ACWA OPERATIONS standards, and HSE requirements.</p><p>Perform troubleshooting and diagnosis of turbine faults across mechanical, electrical, hydraulic, and basic control systems.</p><p>Repair/replace defective components (as per competence level), including but not limited to: sensors, actuators, hydraulic components, yaw/pitch systems, brakes, cooling</p><p>systems, auxiliary power supply, and other turbine assemblies.</p><p>Conduct tests and measurements to identify root causes and restore equipment to service (electrical tests, functional tests, basic calibrations, etc.).</p><p>Use of check sheets + photo evidence for critical jobs (before/after, torque marking, damaged parts, oil leaks, corrosion, water ingress).</p><p>Condition monitoring sampling support when assigned (oil samples, wear debris, grease sampling) with correct labeling/traceability.</p><p>Standard as-found / as-left reporting in WO (measurements, alarms, cause hypothesis, parts used, next actions).</p><p>Environmental controls: spill prevention basics, waste segregation, and immediate reporting of leaks (hydraulic oil, transformer area, etc.).</p><p>Recognize turbine alarms/error codes and ensure accurate reporting and appropriate escalation when needed.</p><p>Support wind turbine controller/automation basic maintenance and repair (within authorization and tool access).</p><p>BoP Maintenance (Substation / MV Collection / Auxiliaries)</p><p>Perform preventive and corrective maintenance for BoP equipment as assigned (MV/LV auxiliaries, earthing, lighting, small power, HVAC in control rooms, auxiliary transformers, etc.).</p><p>Assist/participate in high-voltage maintenance activities as authorized (switching support, inspections, basic checks) and always under applicable rules and permits.</p><p>Documentation &amp; Reporting</p><p>Complete all required paperwork and system entries accurately and on time: Work orders, checklists, reports, test results, PTWs, and maintenance logs.</p><p>Document all maintenance and repair actions, including parts used, measurements taken, findings, and recommendations.</p><p>Tools, Spares &amp; Assets Care</p><p>Use and maintain specialized tools and equipment properly (torque tools, test instruments, lifting accessories, hydraulic tools, etc.).</p><p>Ensure proper care and correct usage of company tools, vehicles, and PPE.</p><p>Support spare parts handling: identification, consumption recording, and feedback for replenishment (as per site process).</p><p>Identifies required spare parts during execution, ensures correct parts consumption / reservation through the WO, and informs Technical Supervisor of any shortage or quality</p><p>issue observed.</p><p>Supports traceability by documenting parts used, measurements taken, and findings in the WO/report and returning unused/defective parts as per site process.</p><p>Lifting / Crane Support (When Applicable)</p><p>Assist with heavy lift activities, including basic rigging support, exclusion zone setup, and acting as banksman/spotter when trained and authorized.</p><p>Ensure lifting tools and accessories are inspected/certified before use.</p><p>Continuous Improvement &amp; Skills Development</p><p>Demonstrate willingness to continuously build skills and progress toward advanced troubleshooting and repair capabilities.</p><p>Participate in trainings, toolbox talks, and technical feedback loops to improve reliability and safety performance.</p><p>Complete assigned TQP/online trainings, review relevant meeting records, and maintain readiness for operational and safety responsibilities</p><p>Integrated Management System Adherence</p><p>Ensure adherence to IMS procedures and contribute to achieving IMS objectives and targets at site level.</p><p>Support IMS audits (internal/external) and ensure timely implementation and closure of assigned corrective actions.</p><p>Support implementation of policies, procedures, and controls covering plant activities to meet procedural and legislative requirements.</p><p>Develop, update, and maintain work instructions and maintenance procedures relevant to wind farm operations and maintenance.</p><p>Relationship Management</p><p>Maintain effective working relationships with internal and external stakeholders (Project Company, ONEE, OEM, contractors, service providers, local authorities, etc.) with high standards of business ethics.</p><p>Ensure timely coordination and communication during critical site issues to support seamless plant operations.</p><p>Comply with assigned work schedule, on-call duty, and approved leave plan; notify supervisor in advance in case of constraints and ensure proper handover and job</p><p>continuity</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications: DUT, BTS diploma/degree in electrical / Electromechanical Engineering or equivalent</p><p>Minimum Experience:</p><p>4-7 years experience in wind sector overseeing operation and maintenance.</p><p>Or 2-3 years experience as a Wind Turbine Technician in Vestas V90 WTGs, including extensive experience in troubleshooting, up tower repairs, replacement of major components and operation (start/ stop/ reset) of WTGs.</p><p>Technical Skills:</p><p>Wind turbine troubleshooting + planned maintenance execution</p><p>MV/HV substation &amp; BoP coordination (switchgear, protection, transformers, MV cables)</p><p>Basic ability to read technical documentation, electrical diagrams, and maintenance procedures.</p><p>Strong reporting, RCA support, and action closure mindset</p><p>Planning, prioritization, and performance-oriented deliver</p><p>Behavioural competencies:</p><p>Safety leadership &amp; compliance mindset</p><p>Accountability and execution ownership</p><p>Communication and collaboration</p><p>Problem-solving and structured thinking</p><p>Integrity, discipline, and resilience under pressure</p><p></p></section>