وظائف Unity في المغرب
٤٤٠ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> <p>Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.</p> <p>Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.</p> <p>Apply now for the position of <strong>Project Procurement Professional</strong> based in <strong>Casablanca, Morocco</strong> where you ensure the availability of products, and supplies at the right time, in the right quantity, to support sales operations.</p> <p> <strong> </strong> </p> <p> <strong>Your Role:</strong> </p> <ul> <li>Analyze supply needs based on sales forecasts, and stock levels.</li> <li>Place purchase orders with suppliers.</li> <li>Monitor and follow up on orders to ensure on-time delivery.</li> <li>Analyze report and control open purchase orders.</li> <li>Maintain optimal inventory levels and prevent stock shortages or overstock.</li> <li>Coordinate with suppliers regarding delivery schedules and order issues.</li> <li>Work closely with logistics, procurement, and finance teams.</li> <li>Prepare reports related to inventory, orders, and supply planning.</li> </ul> <p> <strong>Your Expertise:</strong> </p> <ul> <li>1-2 Years of Experience in Procurement.</li> <li>Strong knowledge of inventory management and supply chain processes.</li> <li>Good communication skills.</li> <li>Analytical thinking and problem-solving abilities.</li> <li>Proficiency in ERP systems (SAP,) and Microsoft Excel.</li> <li>Strong organizational and time management skills.</li> </ul> <p> <strong>Interested candidates are requested to submit their CV in English.</strong> </p> <p> <strong>Who we are:</strong> <br> We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.</p> <p> <strong> </strong> </p> <p> <strong>How we work:</strong> <br> When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. <strong> <span> </span></strong> </p> <p> </p> <p>As an equal opportunity employer, we welcome applications from individuals with disabilities. <strong> </strong> </p> <p> <strong> </strong> </p> <p>We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.</p> <p> <strong>To all recruitment agencies:</strong> </p> <p>Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated</p> </div> <br> </div></div></section>
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<span>Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Apply now for the position of Project Procurement Professional based in Casablanca, Morocco where you ensure the availability of products, and supplies at the right time, in the right quantity, to support sales operations. Your Role: Analyze supply needs based on sales forecasts, and stock levels. Place purchase orders with suppliers. Monitor and follow up on orders to ensure on-time delivery. Analyze report and control open purchase orders. Maintain optimal inventory levels and prevent stock shortages or overstock. Coordinate with suppliers regarding delivery schedules and order issues. Work closely with logistics, procurement, and finance teams. Prepare reports related to inventory, orders, and supply planning. Your Expertise: 1-2 Years of Experience in Procurement. Strong knowledge of inventory management and supply chain processes. Good communication skills. Analytical thinking and problem-solving abilities. Proficiency in ERP systems (SAP,) and Microsoft Excel. Strong organizational and time management skills. Interested candidates are requested to submit their CV in English. Who we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. As an equal opportunity employer, we welcome applications from individuals with disabilities. We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities. To all recruitment agencies: Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you ref</span></div>
Responsable du Département SSE du futur site de montage moteurs civils de Casablanca F/H
الأمن والسلامة
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<p>Responsable du Département SSE du futur site de montage moteurs civils de Casablanca F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Dans un contexte de forte croissance dans l'aéronautique et la nécessité de monter en cadence sur l'activité de montage des moteurs civils, le groupe SAFRAN a validé le lancement d'un projet d'implémentation d'un nouveau site de Montage au Maroc.<br>Notre nouvel atelier sera situé à Casablanca et assurera l'assemblage et les essais des nouveaux types de moteurs d'avions civils (LEAP) équipant l'Airbus A320neo.<br>En tant que Responsable Santé Sécurité Environnement (SSE) de ce nouveau site, vos principales missions seront les suivantes :<br>- piloter la performance SSE sur le terrain en apportant le support et les compétences nécessaires pour impulser une dynamique d'amélioration de la performance SSE, répondre à l'ensemble des questions relatives à la sécurité et à l'environnement en s'assurant de la cohérence entre les différents unités / départements<br>• identifier les risques ainsi que les impacts environnementaux significatifs et en assurer le suivi<br>• conseiller et supporter la direction et les opérationnels en matière de SSE<br>• initier les actions de communication et de sensibilisation en matière de SSE<br>• participer aux analyses et enquêtes SSE<br>• identifier et remonter les éventuels risques SSE auprès de votre responsable<br>- déployer et piloter les programmes SSE du site (par exemple : Plan Opérationnel de Progrès, Revue de Direction et Comité de pilotage, Audits, etc) en accord avec la stratégie Groupe, Société, Site et les obligations réglementaires locales<br>• proposer des axes de progrès et des actions d'amélioration<br>• établir les plans d'actions SSE pour atteindre les objectifs et cibles définis<br>• piloter les projets d'amélioration SSE dont vous êtes le/la Chef(fe) de projet<br>• gérer et/ou effectuer les audits et inspections SSE<br>- être garant de la mise en œuvre des outils, méthodologies et procédures Groupe et proposer des axes d'amélioration<br>• mettre en œuvre les outils, méthodologies et procédures Groupe et proposer des axes d'amélioration<br>• appliquer les procédures et documents du système de management sécurité et environnement<br>- piloter la cellule de crise Etablissement en cas d'évènement impactant l'ensemble du site (à titre d'exemple : coupure électrique, accident à haut potentiel de pertes, etc)<br>- assurer la veille et le suivi de la conformité réglementaire <br>• vous assurer de l'application des dispositions réglementaires et des référentiels Groupe en matière de SSE<br>• veiller à l'application de la politique/standard et à la conformité légale SSE<br>• vous assurer avec le service RH du site de la tenue à jour des listes du personnel Qualifié et/ou Habilité en SSE<br>- manager l'équipe d'experts SSE ainsi que les Correspondants SSE lignes de production et piloter le budget du département SSE<br>- assurer les relations avec les autorités externes<br>- être l'interlocuteur(trice) du Coordinateur SSE de la Division des Moteurs Civils de Safran Aircraft Engines et du Responsable SSE Société</p><br><br><p>Le poste est soumis à une astreinte dans le cadre du POI.</p><br><br><p>Issu(e) d'une formation bac+5 en Santé Sécurité Environnement, vous justifiez d'une solide expérience sur un poste similaire dans le secteur industriel. Vous maîtrisez la réglementation nationale et les normes SSE et êtes doté(e) d'une grande capacité d'observation, d'analyse et de synthèse. Vous êtes force de proposition et proposez régulièrement des initiatives d'amélioration des conditions de travail et d'exploitation. Vous êtes reconnu(e) pour votre vigilance, votre réactivité, votre capacité à vous adapter à plusieurs environnements de travail et également pour votre sens du contact et de la communication.</p><br><br><br> </div>
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Senior Enterprise Account Executive - Morocco & Africa
<span>Casablanca, Casablanca-Settat, Morocco</span>
<span>Sales</span>
<span><span>Ref ID:</span> JR-018188</span>
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<p>Current Employees, apply here</p><br>
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<p><b>Our Mission</b></p><br><p>At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.</p><br><p><b>Who We Are</b></p><br><p>In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!</p><br>This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.<p><b>Job Summary</b></p><br><p><b>Role Overview</b><br>As a Senior Enterprise Account Executive at CyberArk, you are responsible for driving new business and expanding existing accounts within your territory. As a trusted advisor to customers you will lead complex sales cycles, orchestrate cross-functional teams, and deliver CyberArk’s Identity Security solutions in a way that creates lasting business impact for enterprise customers. This is a consultative sales role, not product pitching, requiring you to uncover business problems, map them to CyberArk’s value, and drive outcomes through a strategic engagement approach. You will work with internal and external partners and leverage AI-enabled sales tools to engage, influence, and win.<br></p><br><p><b>Role Overview</b><br><b>Key Responsibilities</b><br><b>Ownership of Full Sales Cycle & Forecasting:</b></p><br><ul><li>Lead end-to-end sales processes, from prospecting and qualification through to close, ensuring alignment with customer business outcomes and CyberArk’s value proposition, with full accountability for quota attainment.</li><li>Own and manage pipeline and forecast with rigor; apply structured methodologies like MEDDPICC and leverage tools (Salesforce, Clari, Gong, Demandbase) to drive pipeline health, deal progression, and forecasting accuracy.</li><li>Drive business outcomes with a strong bias for action across negotiation, procurement, and day-to-day business operations.</li></ul><p><b>Deliver Business Outcomes Through Consultative Selling:</b></p><br><ul><li>Understand customer priorities and translate CyberArk’s platform into tangible business value and technical relevance.</li><li>Lead with insights, not features—this is a solution-led, outcome-driven role.</li></ul><p><b>Build Executive and Multi-Level Relationships:</b></p><br><ul><li>Engage and influence stakeholders at multiple levels including CxO, security leaders, procurement, and technical teams.</li><li>Develop champions and foster account trust that supports long-term growth and expansion.</li></ul><p><b>Orchestrate the Broader Sales Team:</b></p><br><ul><li>Collaborate closely with Solution Sales Specialists and internal teams to penetrate new areas and co-sell across CyberArk’s portfolio.</li><li>Take ownership of the deal strategy while leveraging specialist knowledge and support resources.</li></ul><p><b>Work Across the Ecosystem:</b></p><br><ul><li>Drive collaboration with channel partners, GSIs, hyperscalers, and alliances to extend reach and strengthen execution.</li><li>Co-create plans with ecosystem partners that support joint pipeline growth and account penetration.</li></ul><p><b>Territory Planning and Execution:</b></p><br><ul><li>Own your territory strategy and build comprehensive account plans for key targets.</li><li>Identify whitespace, drive expansion, and ensure alignment with CyberArk’s growth goals.</li></ul><p><b>Use of AI-Enabled Sales Tools:</b></p><br><ul><li>Leverage tools like Gong and Demandbase to extract insights, personalize outreach, and increase sales productivity.</li></ul><p><b>Market Insight and Domain Knowledge:</b></p><br><ul><li>Stay on top of cybersecurity trends, competitor movements, and customer challenges to position CyberArk as a strategic partner.</li></ul><p><b>Qualifications </b></p><br><p><b>Sales and Commercial Acumen:</b></p><br><ul><li>Proven track record of successfully closing complex enterprise deals in cybersecurity or enterprise SaaS.</li><li>Demonstrated ability to grow new logos and expand within existing customers.</li><li>Outcome-oriented with strong commercial judgment and quota ownership mindset.<br></li></ul><p><b>Domain Expertise:</b></p><br><ul><li>Familiarity with cybersecurity principles including identity security, PAM, IAM, Zero Trust, and compliance-driven selling.</li><li>Ability to understand business and technical use cases and convert them into solution opportunities.<br></li></ul><p><b>Channel and Ecosystem Experience:</b></p><br><ul><li>Experience working with channel partners, cloud providers, and GSIs to co-sell and accelerate go-to-market execution.</li></ul><p><b>Interpersonal Strengths:</b></p><br><ul><li>Strong executive presence and influencing skills across all customer levels.</li><li>Commercial curiosity and the ability to uncover customer pain points through active listening.</li><li>Collaborative, coachable, and resilient with a passion for team-based success.<br></li></ul><p><b>Sales Process and Tool Familiarity:</b></p><br><ul><li>Skilled in sales methodologies such as MEDDPICC and Command of the Message.</li><li>Comfortable using Salesforce, Clari, Gong, Demandbase, and other digital selling tools to drive efficiency and insight.</li></ul><p><b>Our Commitment </b></p><br><p>We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.</p><br><p>We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at <span><u>accommodations@paloaltonetworks.com</u></span>.</p><br><p>Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.</p><br><p>All your information will be kept confidential according to EEO guidelines.</p><br>Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.<br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As Marketing Director, you will lead the global commercial marketing function of the Corporate Brand & Engagement team and serve as the strategic bridge between Intelcia's brand positioning and its business growth ambition. This is a senior leadership role with direct impact on Intelcia's industry authority, international visibility and pipeline contribution. You will translate a strong, established brand platform into structured B2B marketing programs and demand generation initiatives, while building and developing a lean, high-ownership team. You will report to the Chief Brand & Engagement Officer and work in close collaboration with regional brand and marketing teams and Sales and Business Development leads. This position offers direct and regular exposure to the Executive Committee</p><p>What You Will Own</p><p>Marketing Strategy & Commercial Activation</p><ul><li>Define and deploy the Group's B2B marketing strategy, translating Intelcia's positioning into programs that drive visibility, client engagement and qualified pipeline contribution.</li><li>Own the external narratives for Intelcia, ensuring messaging is commercially sharp, audience-relevant and consistent across regions.</li><li>Align marketing priorities with Sales and Business Development to identify high-potential markets, support international expansion and coordinate targeted demand generation programs.</li><li>Establish and govern a unified approach to client interactions especially with global accounts, clients HQ visits and international events, ensuring consistency and commercial quality.</li><li>Keep up with market trends and emerging technologies to stay ahead of the curve and introduce innovative marketing tactics.</li><li>Manage budget and resource allocation for the various marketing activities, ensuring that the marketing function is run efficiently and within financial constraints.</li></ul><p>Thought Leadership & Industry Authority</p><ul><li>Build and develop Intelcia's voice and thought leadership programs across key B2B channels, targeting industry analysts, sector influencers and senior client audiences.</li><li>Own the content strategy and messaging framework for LinkedIn and other B2B platforms, working in close collaboration with the digital marketing team for deployment and performance.</li><li>Drive competitive intelligence and market signal tracking to keep Intelcia's positioning ahead of the curve and commercially relevant.</li></ul><p>Demand Generation & Pipeline Contribution</p><ul><li>Design and oversee ad-hoc B2B demand generation programs in support of Intelcia's international growth ambition, with clear funnel management from awareness to qualified pipeline.</li><li>Work with the digital marketing team on campaign performance, funnel optimisation and analytics, translating insights into continuous improvement.</li><li>Share frameworks and best practices with regional marketing teams to ensure local execution is coherent with Group-level strategy.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What We Are Looking For:</p><p>Experience</p><ul><li>Bachelor's or Master's degree in Marketing, Business or Communications (Bac+4/5)</li><li>Minimum of 15 years of experience in B2B marketing, with proven seniority in a Marketing Director or equivalent role within a multinational or global environment</li><li>Strong track record in strategic and operational marketing including portfolio management, market positioning, sales alignment and demand generation</li><li>Experience in international or multi-regional marketing environments, with the ability to adapt strategies across markets and cultures</li></ul><p>Skills & Competencies</p><ul><li>Strong command of the full B2B marketing funnel, from positioning and messaging to lead generation and pipeline conversion</li><li>Proven ability to build structured marketing programs and translate brand strategy into commercial activation, not just campaigns</li><li>Excellent content and copywriting skills in English and French; ability to write with clarity, authority and commercial intent</li><li>Strong analytical mindset: comfortable setting KPIs, reading funnel and performance data, and translating insights into decisions</li><li>Solid understanding of market research, competitive intelligence and B2B client decision-making dynamics</li><li>Strong leadership and relationship management skills, with the ability to influence senior stakeholders and work across functions and geographies</li></ul><p>Preferred qualifications</p><ul><li>Background in technology, consulting, outsourcing services strongly preferred</li><li>Proficient in marketing and collaboration tools including LinkedIn Campaign Manager, HubSpot, Salesforce and SEO/SEM logic</li></ul><p>The role is based in Casablanca, Morocco</p><p>#LI-SL1</p><p></p></section>
<p>Under the overall supervision of the AVRR Project Officer and the direct supervision of the National Operation Officer, the Operation Assistant will be in charge of supporting case management and movement operations in the field (specifically through the following duties and responsibilities):</p><p>1. Conduct interviews with new applicants requesting IOM assistance and register their data using IOM relevant systems.</p><p>2. Perform airport services, such as providing custodial care of travel documentation; verifying identities and documentation, including exit permissions, visas, tickets and other items in the travel bag; assisting with airport formalities, including flight arrivals, curb-side assistance, check-in, luggage formalities, immigration procedures, security screening systems and customs clearance; escorting arriving individuals to ground transportation and departing individuals to their gates; visually confirming flights have departed; ensuring individuals with special needs or equipment receive appropriate support; and, as needed, sending notifications using relevant systems.</p><p>3. Assist individuals at IOM offices, or third-party facilities, including upon arrival with sign-in, verification of identity, orientation, food and non-food items, instructions, briefings, activities and resolution of issues; and upon departure for medical appointments, return travel or onward travel with briefings, luggage support and transition to transportation. Enter and update relevant data in the appropriate systems and ensure vulnerable individuals are assisted in a manner that ensures their safety, security and comfort; report all issues immediately to the appropriate supervisor(s).</p><p>4. Exchange correspondence with the Embassies of the countries of origin to request the issuance of travel documents.</p><p>5. Maintain contact with IOM missions in countries of origin, embassies and other essential IOM partners.</p><p>6. Contribute to the monitoring of vulnerable cases in coordination with other direct assistance programs and partner associations to facilitate integrated and effective assistance to program beneficiaries.</p><p>7. Provide regular feedback on work being accomplished to the National Operation Officer and/or supervisors and team members and keep supervisors immediately informed of any issues requiring their attention.</p><p>8. Undertake duty travel, if required, to participate in meetings or training sessions, or to escort individuals.</p><p>9. Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert the National Operation Officer or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.</p><p>10. Perform such other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Education : Bachelor s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with two years of relevant professional experience; or. School diploma with four years of relevant experience.</p><p>Experience : Experience in collaborating with government authorities, national/international institutions, United Nations agencies, and non-governmental organizations. Experience working on migration or the protection of vulnerable individuals, such as victims of trafficking, unaccompanied and separated children and other vulnerable groups. Prior experience working with international humanitarian organizations, nongovernmental or governmental institutions/organizations in a multicultural setting is an advantage</p>
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<p><b>KEY DIMENSIONS: SCOPE & SCALE </b></p><br><p>The Customer Engagement Lead role is designed to focus exclusively on customer engagement at the country level. This role assumes paramount importance in directly engaging with customers, understanding their needs and preferences, and driving strategies that enhance customer satisfaction and loyalty.</p><br><ul><li><b>Customer Strategic Focus:</b> Lead the development of a customer-centric strategic focus that aligns with overall business objectives, identifying key opportunities to enhance engagement and satisfaction.<ul><li><b>Customer Persona Development:</b> Craft detailed customer personas based on robust data and insights, enabling the team to deeply understand the motivations, challenges, and behaviors of different customer segments.</li><li><b>Customer Journey Mapping:</b> Map out comprehensive customer journeys for each persona, identifying key touchpoints and opportunities to engage and add value</li><li><b>Customer Engagement Plan: </b>Design and implement a strategic customer engagement plan that leverages identified personas and journey insights with detail specific activities, channels, and messages tailored to engage each segment effectively, driving meaningful interactions and building strong relationships</li></ul></li><li><b>Go-to-Market </b><ul><li><b>Channel Assessment & Choices:</b> Conduct thorough assessments of available go-to-market channels, evaluating their effectiveness in reaching target customer segments. Make strategic choices about which channels to prioritize based on alignmenet with customer preferences and behaviors, ensuring efficient and impactful reach</li><li><b>Call Plan by Channel: </b>Develop detailed call plans for each chosen channel, outlining the frequency, messaging and objectives of interactions. This planning ensures that all customer communications are consistent, personalized, and strategically timed to optimize engagement and response rates</li></ul></li><li><b>Glocal Context Elaboration: </b>Articulate a “glocal” strategy that balances global brand strategies with local market nuances. This involves adapting global engagement initiatives to fit local customer preferences and regulatory environments, ensuring strategies are both globally aligned and locally resonant.</li></ul><p><b>ROLE RESPONSIBILITIES</b></p><br><p>Lead and execute innovative customer engagement strategies within the assigned geography/country, prioritizing direct interactions with customers. The role aims to embody and advocate for a “Customer First” philosophy, ensuring that all engagement initiatives are deeply aligned with customer needs, thereby driving satisfaction and loyalty.</p><br><ul><li><b>Customer Engagement Strategy:</b> Develop and implement a comprehensive customer engagement strategy that prioritizes direct, meaningful interactions, leveraging insights to drive engagement and satisfaction<ul><li><b>Design customer journeys:</b> Ensure the personalization of customer interactions & content across channels</li><li><b>Analyze touchpoints across the customer journey:</b> Leverage data to understand individual preferences and tailor the customer experience, ensuring a more personalized and relevant engagement</li><li><b>Content Strategy Plan:</b> Develop the adapted content, on a glocal manner, in respect of the regulatory frame & in coordination with the dedicated partner functions (medical, regulatory...)</li><li><b>Collaboration with Brand Leads:</b> Work closely with Brand Leads to ensure that engagement strategies complement and amplify brand strategies, align with the overall objectives</li></ul></li><li><b>Omni-Channel Engagement:</b> Utilize an omni-channel approach to engage customers across multiple platforms, ensuring consistency and personalization in all communications to meet customers where they are.<ul><li>Map out the entire customer journey, identifying touchpoints across various channels.</li><li>Analyze how customers interact with the brand at each touchpoint and work to optimize these interactions for a seamless and positive experience.</li></ul></li><li><b>Customer</b> <b>Insight and Analysis:</b><ul><li>Collect customer feedback and insights to identify areas for improvement</li><li>Enhance customer satisfaction, loyalty, and overall experience by addressing pain points and meeting customer expectations</li></ul></li><li><b>Cross-Functional Leadership: </b>Lead the customer engagement with a strong “Customer First” ethos, empowering team members to innovate and excel in their engagement initiatives<ul><li>Work in close cooperation with the salesforce optimizing processes and systems to ensure a seamless and positive customer journey</li><li>Ensure that employees understand and deliver a positive customer experience is a key aspect of CX roles. This involves training employees to meet customer expectations and handle various customer interactions effectively</li><li><b>Work in Agile when possible </b>with the transversal team when possible, with an innovation mindset</li></ul></li></ul><p><b>MAIN REQUIREMENTS </b></p><br><ul><li><b>Education Background:</b> Minimum Bachelor’s degree in Marketing, Business Administration, or any related field</li><li><b>Pharmaceutical Industry Understanding:</b> Deep understanding of the pharmaceutical industry’s regulatory environment, market dynamics and customer engagement</li><li><b>Customer knowledge:</b> Understanding HCPs preferred experiences. Deep knowledge of key clients & the end-to-end customer journey. CX professionals need to identify and map out the various touchpoints and interactions customers have with the company, from initial awareness to post-purchase support.</li><li><b>Strong expertise in Omnichannel and Channel mix </b> </li><li><b>Knowledge and experience of innovative methodologies such as scrum, lean start up</b>, nudge and design thinking. Out of the box thinker, always searching for new opportunities</li><li><b>Technical proficiency:</b> Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies</li><li><b>Language Proficiency:</b> Fluent in the primary language(s) of the country or countries of operation, with strong communication skills</li><li><b>Role model</b> of PTW behaviours</li></ul><p><b>CRITICAL EXPERIENCES REQUIRED TO BE SUCCESSFUL IN THE ROLE (detailed) </b></p><br><ul><li><b>Customer Engagement Strategy Execution: </b>Proven track record of developing and implementing successful customer engagement strategies that have significantly improved customer satisfaction and loyalty</li><li><b>Experience in Customer Engagement:</b> Proven experience in Leading customer engagement or relationship management initiatives, preferably within the healthcare or pharmaceutical sector. This includes a track record of delivering exceptional customer experiences and a deep understanding of customer engagement channels and tools.</li><li><b>Digital Transformation Initiatives:</b> Hands-on experience in leading digital transformation projects, specifically those enhancing customer engagement through AI and data analytics</li><li><b>Agile Project Leadership:</b> Demonstrated ability to manage projects using Agile methodologies, effectively leading cross-functional teams and adapting strategies in a dynamice, fast-paced environment</li><li><b>Regulatory compliance:</b> Experience ensuring all customer engagement activities comply with local regulations and ethical standards, particularly in the pharmaceutical or healthcare industry</li></ul><p><b>PROFESSIONAL SKILLS THAT MAKE THE DIFFERENCE</b></p><br><ul><li><b>Strategic and Analytical Thinking:</b> Ability to leverage insights and data to develop and execute effective customer engagement strategies</li><li><b>Leadership in a Customer Centric Environment: </b>Demonstrated ability to lead by example, fostering a “Customer First” culture within the team and across the organization</li><li><b>Customer-Centric Mindset:</b> A deep commitment to understanding and prioritizing the customer’s needs and preferences. Demonstrated experience in implementing strategies that enhance customer satisfaction and loyalty is essential.</li><li><b>Adapability and Creativity:</b> Flexibility to adapt strategies in real-time based on customer feedback and market changes, and creativity in finding new ways to engage and delight customers</li><li><b>Collaborative skills:</b> Strong collaborative skills to work effectively with Brand Leads and cross-functional teams, ensuring alignmenet between customer engagement and brand strategies.</li><li>Ability and mindset to adapt to new ways of working such as <b>Agile. </b>Leveraging Agile methodologies for cross-team project and initiatives.</li><li><b>Technical Proficiency:</b> Proficiency in digital engagement tools and platforms, with a strong understanding of how AI can be applied to enhance customer interactions and personalize communication</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>
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<span>Launch Your Career in Artificial Intelligence We are seeking language professionals who are available and prepared to commit to this project for a minimum of six months.<br> This is a long-term engagement that requires consistent attendance, dependable availability, and the ability to work the required schedule throughout the project.<br> Artificial Intelligence is transforming how the world communicates, learns, and solves problems—and skilled reviewers play an important role in improving the quality of these systems.<br> As an AI Evaluation & Annotation Reviewer, you will evaluate AI-generated content, identify linguistic and structural issues, annotate language data, and provide feedback that helps make AI responses more accurate, relevant, and reliable.<br> This opportunity is ideal for professionals with backgrounds in linguistics, translation, localization, language education, research, writing, or quality assurance who are interested in gaining hands-on experience on a real-world AI project.<br> Why Join This Project?<br> Gain practical experience working on a global Artificial Intelligence project.<br> Build valuable skills in AI evaluation, annotation, prompt review, and language quality.<br> Work directly with QA Leads, international teams, and client stakeholders.<br> Strengthen your experience for future opportunities in AI, language technology, localization, research, and quality assurance.<br> Receive project-specific training, guidance, and ongoing feedback.<br> What You’ll Do Review AI-generated responses for clarity, accuracy, correctness, relevance, and overall quality.<br> Annotate and label language content according to detailed project guidelines.<br> Generate or evaluate prompts based on assignment requirements.<br> Identify linguistic errors, dataset concerns, and structural inconsistencies.<br> Provide clear, structured feedback to support improvements in AI performance.<br> Communicate complex language requirements clearly to both linguistic and non-linguistic stakeholders.<br> Collaborate with QA Leads and clients to apply feedback and maintain quality standards.<br> Participate in required client-facing meetings with your camera on.<br> Submit daily work reports and consistently meet productivity and quality expectations.<br> What We’re Looking For Professional fluency in French with strong written and verbal communication skills.<br> A bachelor’s degree in Linguistics, Languages, Computer Science, or a related field, or equivalent professional experience.<br> A degree or certification in French, where required.<br> Strong analytical skills and exceptional attention to detail.<br> The ability to identify patterns, errors, inconsistencies, and subtle language issues.<br> Experience in annotation, evaluation, translation, localization, linguistics, research, education, or quality assurance is helpful but not required.<br> An interest in Artificial Intelligence, Machine Learning, language technology, or data annotation.<br> The ability to learn new tools, follow detailed guidelines, and adapt to changing project requirements.<br> Strong organization and task-management skills.<br> Professional communication skills and confidence participating in client-facing meetings.<br> The ability to work independently and collaborate effectively with a global team.<br> Schedule and Commitment Requirements Applicants must be able to meet all of the following requirements: Commit to the project for a minimum of six months.<br> Maintain consistent availability throughout the engagement.<br> Work consecutive eight-hour shifts.<br> Remain available during the required core hours of 8:00 AM–5:00 PM PST.<br> Attend daily client meetings scheduled between 10:00 AM–12:00 PM PST.<br> Consistently meet attendance, productivity, quality, and reporting expectations.<br> Only approved and properly logged hours will be compensated.<br> This is an independent contractor engagement and does not include paid holidays or paid time off.<br> Compensation Range Rates vary by language and are confirmed based on project requirements.<br> French - $15 to $18.<br>00 USD per hour Ready to Apply?<br> This opportunity is best suited for individuals who are genuinely interested in language and Artificial Intelligence and can provide the consistency required for a long-term global project.<br> Apply if you are ready to commit for at least six months, meet the required schedule, and contribute dependable, high-quality work throughout the engagement.<br> Location Restrictions We are unable to accept applicants currently residing in: Argentina, Bolivia, Brazil, Canada, Chile, China, Colombia, Cuba, Ecuador, Iran, Iraq, North Korea, Mexico, Panama, Russia, Sudan, Syria, Ukraine (Crimea, Luhansk, Donetsk), United Kingdom, Venezuela.<br></span> </div>
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<span>About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.<br> About the role The MOZN Channel team is a critical pillar of company growth, and we are seeking a high-impact Channel Sales Lead who thrives in fast-paced environments and operates as the architect behind scalable Mozn partner execution.<br> This role is designed for a commercially driven leader who builds the systems, sales motions, and cross-functional alignment that accelerate partner-led activation, pipeline generation, and revenue growth across the Mozn.<br>ai portfolio.<br> As a Channel Sales Lead, you serve as the single-threaded owner of the Mozn partner narrative, translating our: Recruitment → Enablement → Activation → Capability → Demand Generation → Pipeline → Revenue model into a repeatable, execution-ready motion for a curated set of high-value partners, while simultaneously driving direct market penetration and enterprise sales execution.<br> You will work closely with internal teams, pre-sales leaders, marketing, and executive stakeholders to ensure the territory has clear revenue targets, ongoing sales motions, and structured teaming models that convert partner activation into measurable business outcomes.<br> You operate as both: The regional commercial owner The ecosystem builder Your Impact Architect the Mozn.<br>ai single-thread narrative (Recruitment → Enablement → Activation → Capabilities → Demand Gen → Pipeline → Revenue) and ensure every partner interaction ties to measurable ARR.<br> Drive greenfield market penetration through direct enterprise engagement.<br> Build repeatable partner activation and co-sell frameworks that scale across the region.<br> Design territory plans that balance direct selling and partner leverage.<br> Convert enablement into execution by aligning Mozn.<br>ai strategy and partner sellers around defined account targets.<br> Build structured QBR frameworks that track pipeline, revenue, and activation metrics.<br> Serve as the regional commercial face of Mozn across enterprise, government, and partner ecosystems.<br> What you'll do Take responsibility for the sales, strategy and execution of building new and developing existing accounts and partnerships in the assigned territory.<br> Lead strategic enterprise sales together with your partners while also driving direct opportunities independently.<br> Close partnership agreements while balancing revenue impact, speed to market, and long-term ecosystem value.<br> Evaluate the financial and strategic benefits of new and existing partnerships.<br> Track, report, and optimize partner performance, identifying gaps and executing corrective actions.<br> Own territory revenue targets and deliver measurable results.<br> Build and maintain a pipeline of strategic accounts, taking responsibility from prospecting to close, plus managing ongoing relationships.<br> Collaborate cross-functionally with marketing, pre-sales, and leadership around regional growth.<br> Travel as required to meet customers and partners across the region.<br> You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.<br> You will be given a lot of responsibility and trust.<br> We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.<br> The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.<br> We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.<br> 5+ years of enterprise technology sales experience (AI, SaaS, Cybersecurity, Risk, Analytics preferred).<br> Proven success closing complex enterprise deals directly.<br> Experience managing and activating channel partners or system integrators.<br> Experience operating in hybrid direct + indirect sales environments.<br> Demonstrated success penetrating greenfield markets.<br> Strong account planning and quota management skills.<br> Ability to take opportunities end-to-end from prospecting through closure.<br> Strong executive communication and negotiation skills.<br> Highly organized with strong pipeline discipline.<br> Strong ownership and accountability mindset.<br> Fluent in English, Arabic & French.<br></span> </div>
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<span>About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.<br> About the role The MOZN Channel team is a critical pillar of company growth, and we are seeking a high-impact Channel Sales Lead who thrives in fast-paced environments and operates as the architect behind scalable Mozn partner execution.<br> This role is designed for a commercially driven leader who builds the systems, sales motions, and cross-functional alignment that accelerate partner-led activation, pipeline generation, and revenue growth across the Mozn.<br>ai portfolio.<br> As a Channel Sales Lead, you serve as the single-threaded owner of the Mozn partner narrative, translating our: Recruitment → Enablement → Activation → Capability → Demand Generation → Pipeline → Revenue model into a repeatable, execution-ready motion for a curated set of high-value partners, while simultaneously driving direct market penetration and enterprise sales execution.<br> You will work closely with internal teams, pre-sales leaders, marketing, and executive stakeholders to ensure the territory has clear revenue targets, ongoing sales motions, and structured teaming models that convert partner activation into measurable business outcomes.<br> You operate as both: The regional commercial owner The ecosystem builder Your Impact Architect the Mozn.<br>ai single-thread narrative (Recruitment → Enablement → Activation → Capabilities → Demand Gen → Pipeline → Revenue) and ensure every partner interaction ties to measurable ARR.<br> Drive greenfield market penetration through direct enterprise engagement.<br> Build repeatable partner activation and co-sell frameworks that scale across the region.<br> Design territory plans that balance direct selling and partner leverage.<br> Convert enablement into execution by aligning Mozn.<br>ai strategy and partner sellers around defined account targets.<br> Build structured QBR frameworks that track pipeline, revenue, and activation metrics.<br> Serve as the regional commercial face of Mozn across enterprise, government, and partner ecosystems.<br> What you'll do Take responsibility for the sales, strategy and execution of building new and developing existing accounts and partnerships in the assigned territory.<br> Lead strategic enterprise sales together with your partners while also driving direct opportunities independently.<br> Close partnership agreements while balancing revenue impact, speed to market, and long-term ecosystem value.<br> Evaluate the financial and strategic benefits of new and existing partnerships.<br> Track, report, and optimize partner performance, identifying gaps and executing corrective actions.<br> Own territory revenue targets and deliver measurable results.<br> Build and maintain a pipeline of strategic accounts, taking responsibility from prospecting to close, plus managing ongoing relationships.<br> Collaborate cross-functionally with marketing, pre-sales, and leadership around regional growth.<br> Travel as required to meet customers and partners across the region.<br> You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.<br> You will be given a lot of responsibility and trust.<br> We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.<br> The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.<br> We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.<br> 5+ years of enterprise technology sales experience (AI, SaaS, Cybersecurity, Risk, Analytics preferred).<br> Proven success closing complex enterprise deals directly.<br> Experience managing and activating channel partners or system integrators.<br> Experience operating in hybrid direct + indirect sales environments.<br> Demonstrated success penetrating greenfield markets.<br> Strong account planning and quota management skills.<br> Ability to take opportunities end-to-end from prospecting through closure.<br> Strong executive communication and negotiation skills.<br> Highly organized with strong pipeline discipline.<br> Strong ownership and accountability mindset.<br> Fluent in English, Arabic & French.<br></span> </div>
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<p><strong>Technical Support Manager – Oracle Hospitality OPERA and Simphony F&B Applications</strong></p><br><p><br><strong>Location: Agadir (onsite & shift applies)</strong></p><br><p><br><strong>Join Oracle in Agadir Bay</strong></p><br><p><br>Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco – and we are looking for talented professionals to be part of this exciting journey. This is your opportunity to:<br> </p><br><ul><li>Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite.</li><li>Work with global teams supporting leading hotels and F&B businesses across EMEA.</li><li>Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities.</li><li>Grow your career within Oracle – one of the world’s most respected technology companies.</li><li>Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle.<br> </li></ul><p><strong>Job Description</strong></p><br><p><br>The Technical Support Manager is responsible for leading a team of analysts providing 1st level support for Oracle Hospitality and F&B product suites (including, Opera, Simphony, RES 3700, Materials Control, R&A etc.) and associated interfaces.</p><br><p><br><strong>Duties & Responsibilities</strong><br> </p><br><ul><li>Lead, mentor, and develop a team of Technical Support Analysts.</li><li>Oversee resolution of complex customer scenarios.</li><li>Act as escalation point for high-priority issues.</li><li>Monitor KPIs and drive operational excellence.</li><li>Ensure consistent use of ICCP Ticketing system.</li><li>Collaborate with Product, Development, Consulting teams.</li><li>Align with Oracle’s 24x7 support standards and strategy.</li><li>Represent support in customer and executive briefings.</li><li>Plan resources and schedules for 24x7 readiness.</li><li>Provide subject-matter expertise in strategic projects.<br> </li></ul><p><strong>Knowledge, Skills & Abilities – Essential</strong><br> </p><br><ul><li>5–7 years’ technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.<br> </li></ul><p><strong>Other Requirements</strong><br> </p><br><ul><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.<br> </li></ul><p><strong>Abilities</strong><br> </p><br><ul><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li><li>Note:** Leadership role in 24x7 environment. Weekend and shift flexibility required.</li></ul><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br>Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.<br>Qualifications:<br><p>Career Level - M2</p><br> </div>
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<p>As a Data Scientist at Oracle MADC, you will play a pivotal role in shaping the future of Oracle offerings. You will be part of an innovative team who works with cutting edge technologies to bring AI capabilities into Oracle products. </p><br><p><strong>In this role you will:</strong></p><br><ul><li>Design, develop, and maintain AI and ML models (including Generative AI), ensuring it meets the high standards required by Oracle.</li><li>Perform data processing, cleansing and quality verification (Data Engineering)</li><li>Ensure data curation by implementing proper labeling and classifications.</li><li>Leverage NLP techniques to categorize textual inputs while considering different aspects such as NL intent complexities etc.</li><li>Conduct rigorous testing and validation processes to ensure the models' accuracy and efficiency.</li><li>Stay updated with the latest advancements in AI and machine learning, applying innovative techniques and methodologies to continually enhance our systems.</li><li>Engage with stakeholders to translate complex business requirements into robust technical solutions.</li><li>Participate in the full lifecycle of the project, from conception through deployment and ongoing maintenance, ensuring they align with our strategic objectives and deliver maximum value.</li></ul><p><strong>Requirements</strong></p><br><ul><li>Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science or related field.</li><li>A minimum of 2 years of experience developing machine learning algorithms and data science.</li><li>Extensive knowledge of large language models and natural language processing techniques.</li><li>Good knowledge of SQL.</li><li>Strong proficiency in programming languages such as Python, Java, or C++.</li><li>Excellent problem-solving skills and the ability to work independently on complex projects.</li><li>Strong communication and collaboration skills, with a proven track record of working effectively in cross-functional teams.</li><li>Demonstrated ability to deliver high-quality software products within a fast- paced, dynamic environment.</li></ul><p><strong>What we will offer you</strong></p><br><ul><li>A competitive salary with exciting benefits.</li><li>Learning and development opportunities to advance your career.</li><li>An Employee Assistance Program to support your mental health.</li><li>Employee resource groups that champion our diverse communities</li><li>Core benefits such as life insurance, and access to retirement planning</li><li>An inclusive culture that celebrates what makes you unique</li></ul><p>Career Level - IC3</p><br><p><span><strong>#LI-Onsite</strong></span></p><br><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br>As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs.<br>Qualifications:<br><p>Career Level - IC3</p><br> </div>
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<strong>Background</strong><br> <strong>Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and </strong><strong>inspiring stories.</strong><br> <strong>UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.</strong><br> <span>Le PNUD est le réseau mondial de développement du système des Nations Unies. Le PNUD prône le changement et relie les pays aux connaissances, à l’expérience et aux ressources pour aider les gens à se construire une vie meilleure. Présent dans 177 pays et territoires, le PNUD offre une perspective mondiale et des connaissances locales aux peuples et aux nations. </span><br><p><span>La mission du PNUD au Maroc est double. Par son expertise internationale, il propose au gouvernement marocain des analyses et des solutions adaptées aux défis des solutions de développement. </span></p><br><p><span>En outre, le PNUD joue un rôle fédérateur dans la mobilisation et la coordination de nombreux partenaires nationaux et internationaux autour d’un agenda commun : la réalisation des Objectifs de Développement Durable (ODD). </span></p><br><p><span>Dans le cadre de ses activités de communication, le PNUD Maroc cherche à renforcer sa présence en ligne et à améliorer la qualité de son contenu multimédia.</span></p><br><p><span><strong>2. Objectif du stage</strong></span></p><br><p><span>L'objectif de ce stage est de soutenir l'équipe de communication du PNUD Maroc dans la création de contenus multimédias variés (vidéos, infographies, images, animations, etc.) afin de promouvoir les initiatives et projets du PNUD Maroc auprès des différentes parties prenantes, y compris le grand public, les partenaires et les donateurs.</span></p><br> <strong>Duties and Responsibilities</strong><br><p><span>Sous la supervision directe de l’Analyste en Communication du PNUD Maroc, le/la stagiaire en création de contenu multimédia sera chargé(e) des tâches suivantes :</span></p><br><ul> <li><span><strong>Conception graphique</strong> : Créer des visuels attrayants pour les réseaux sociaux, les présentations, et les rapports (infographies, bannières, affiches, etc.).</span></li> <li><span><strong>Production vidéo</strong> : Filmer, monter et éditer des vidéos courtes pour des plateformes numériques, en mettant l'accent sur les projets du PNUD et les témoignages des bénéficiaires.</span></li> <li><span><strong>Animation et motion design</strong> : Développer des animations simples pour illustrer les données et les concepts clés des projets du PNUD.</span></li> <li><span><strong>Photographie</strong> : Prendre et retoucher des photos lors d'événements ou sur le terrain pour illustrer les actions du PNUD.</span></li> <li><span><strong>Support à la gestion des réseaux sociaux</strong> : Collaborer à la gestion et à la planification des publications sur les réseaux sociaux en proposant des idées créatives pour augmenter l'engagement du public.</span></li> <li><span><strong>Veille créative</strong> : Se tenir informé(e) des nouvelles tendances en matière de création de contenu multimédia et proposer des idées innovantes pour améliorer la qualité et l'impact du contenu du PNUD.</span></li></ul> <span><strong>Eligibilité</strong></span><br><p><span>Les candidat.e.s au programme de stages du PNUD doivent, au moment de la candidature, remplir <u>l’une</u> des conditions suivantes :</span></p><br><p><span>a. Être inscrit.e à un programme de diplôme de troisième cycle (tel qu’un master ou plus);</span><br><span>b. Être inscrit.e en dernière année académique d’un premier cycle universitaire (licence ou équivalent);</span><br><span>c. Avoir récemment obtenu un diplôme universitaire (tel que défini aux points (a) et (b) ci-dessus) et, en cas de sélection, commencer le stage dans un délai d’un an après l’obtention du diplôme;</span></p><br><p><span>d. Être inscrit.e à un programme professionnel de formation postuniversitaire et effectuer le stage dans le cadre de ce programme.</span></p><br><p><span><strong>Qualifications et Compétences Requises</strong></span></p><br><ul> <li><span><strong>Formation</strong> : Étudiant(e) en fin de cycle ou récemment diplômé(e) dans un domaine pertinent tel que le design graphique, la production audiovisuelle, le marketing digital, ou tout autre domaine connexe.</span></li> <li><span><strong>Compétences techniques</strong> : Maîtrise des logiciels de création graphique et de montage vidéo (Adobe Creative Suite : Photoshop, Illustrator, Premiere Pro, After Effects, etc.).</span></li> <li><span><strong>Créativité</strong> : Forte capacité à produire des contenus visuellement attrayants et adaptés aux différents canaux de communication (réseaux sociaux, site web, présentations).</span></li> <li><span><strong>Compétences en communication</strong> : Excellente capacité à comprendre et traduire des concepts complexes en contenus visuels accessibles.</span></li> <li><span><strong>Autonomie</strong> : Capacité à travailler de manière indépendante tout en étant intégré(e) dans une équipe, avec une grande rigueur et un sens du détail.</span></li></ul><p><span><strong>Langues</strong> : </span></p><br><ul> <li><span>Maîtrise du français et de l’anglais à l’oral et à l’écrit est requises</span></li> <li><span>Connaissance de l’arabe est un atout.</span></li></ul><p><span><strong>Durée du stage</strong></span></p><br><p><span>Le stage aura une durée de six (6) mois.</span></p><br><p><span><strong>Lieu de travail</strong></span></p><br><p><span>Le/la stagiaire sera basé(e) au bureau du PNUD Maroc à Rabat, avec la possibilité de travailler à distance selon les exigences du stage.</span></p><br><p><span><strong>Supervision</strong></span></p><br><p><span>Le/la stagiaire travaillera sous la supervision directe de l’Analyste en Communication du PNUD Maroc. Des suivis réguliers avec le/la stagiaire seront effectuées pour assurer la qualité des livrables et le développement professionnel du/de la stagiaire.</span></p><br><p><span><strong>Évaluation et certification</strong></span></p><br><p><span>À la fin du stage, le/la superviseur(e) doit préparer une évaluation écrite des performances du/de la stagiaire et organiser un entretien avec celui-ci/celle-ci afin de lui fournir un retour d'information sur son expérience et ses réalisations.</span></p><br><p><span>À l’issue du stage, le/la stagiaire reçoit un certificat de stage délivré par le PNUD.</span></p><br><p><span><strong>Modalités de candidature</strong></span></p><br><p><span>Les candidat(e)s intéressé(e)s doivent soumettre les documents suivants :</span></p><br><ul> <li><span>Un CV actualisé.</span></li> <li><span>Une lettre de motivation.</span></li> <li><span>Un portfolio de travaux précédents en création de contenu multimédia (liens ou fichiers).</span></li></ul><p><span><strong>Dispositions administratives :</strong></span></p><br><ul> <li><span>Les stagiaires sont responsables de l’obtention des visas nécessaires ainsi que de l’organisation de leur voyage à destination et en provenance du lieu d’affectation où se déroulera le stage.</span></li> <li><span>Les opportunités de stage sont exclusivement ouvertes aux personnes disposant du droit légal de résider et de travailler au Maroc.</span></li></ul><p><span><strong>Conditions générales du stage</strong></span></p><br><ul> <li><span>Lorsqu’un(e) stagiaire effectue un stage en présentiel et ne bénéficie d’aucun soutien financier de la part d’une institution ou d’un programme, tel qu’une université, un gouvernement, une fondation ou un programme de bourses, une allocation destinée à contribuer à la couverture des dépenses quotidiennes de base liées au stage, telles que les repas et le transport au lieu d’affectation, sera versée par le bureau d’accueil.</span></li> <li><span>Lorsqu’un(e) stagiaire bénéficie d’un soutien financier d’une institution, d’un gouvernement ou d’un tiers, le PNUD versera, sous réserve des règles applicables de cette institution, de ce gouvernement ou de ce tiers, la différence éventuelle entre le soutien financier externe reçu et l’allocation applicable du PNUD.</span></li> <li><span>Toutes les autres dépenses liées au stage seront à la charge du/de la stagiaire, du gouvernement ou de l’institution qui le/la parraine.</span></li> <li><span>Le stage est encadré exclusivement par un accord de stage émis par le PNUD et signé par le/la stagiaire et le PNUD Maroc, conformément aux règles et procédures internes du PNUD. Le PNUD Maroc ne signe pas de convention de stage avec des établissements académiques et n’est pas tenu de conclure tout autre document externe lié au stage.</span></li> <li><span>Le PNUD décline toute responsabilité quant aux frais résultant d’accidents, de maladies ou de décès survenant pendant la période de stage.</span></li> <li><span>Les stagiaires sont responsables de l’obtention des visas nécessaires ainsi que de l’organisation de leur voyage à destination et en provenance du lieu d’affectation où se déroulera le stage.</span></li> <li><span>Les stagiaires doivent fournir une preuve de leur affiliation à un régime d’assurance maladie. </span></li> <li><span>Lorsqu’un(e) stagiaire bénéficie d’un soutien financier d’une institution, d’un Les stagiaires ne sont pas membres du personnel et ne peuvent représenter le PNUD à quelque titre officiel que ce soit.</span></li> <li><span>Les stagiaires sont censés travailler à temps plein ; toutefois, une certaine flexibilité peut être accordée afin de répondre aux exigences des programmes d’études ou selon les besoins de l’exercice des tâches dans le cadre du stage.</span></li> <li><span>Les stagiaires accumulent des droits à congé à raison de 1,5 jour par mois et bénéficient des jours fériés officiels des Nations Unies, au niveau du bureau de pays. </span></li> <li><span>À l’issue du stage, une attestation de stage sera délivrée au/à la stagiaire par le PNUD Maroc.</span></li></ul><p><span><strong>Avantages</strong></span></p><br><ul> <li><span>Opportunité de travailler avec une équipe dynamique dans un environnement international.</span></li> <li><span>Expérience concrète dans la création de contenu pour une organisation internationale.</span></li> <li><span>Réseau professionnel élargi au sein du système des Nations Unies.</span></li></ul> <strong>Disclaimer</strong><br> Important information for US Permanent Residents ('Green Card' holders) <br> Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment. <br> UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications. <br> Applicant information about UNDP rosters <br> Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. <br> Non-discrimination <br> UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. <br> UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status. <br> <br> Scam warning <br> The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web. <br><br><br> </div>
<h2 class="h5">Job description</h2>
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<i>About Sanofi:</i>We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.<i>Job Purpose:</i>The Africa Medical Team at Sanofi is a high-performing team of Medical leaders who are a trusted source of scientific and Medical information and shared insights; effective and innovative strategic partners to our internal and external stakeholders; and dedicated to public health. We represent diverse experiences and backgrounds which strengthens our team and mirrors the healthcare communities we engage.<i>About the job</i>The Rare Disease (RD) Medical Manager will participate to and execute the Medical and scientific (non-promotional) strategy for the country and also with a scope for the MCO on one disease included in the therapeutic area in close partnership with the other functional RD Medical Managers and in alignment with the overall franchise strategy.<b>Main responsibilities:</b><ul><li>Utilise strong business acumen, acting as a key strategic business partner to the organisation</li><li>Initiate and drive projects to raise standards of care and change clinical practice</li><li>Ability to work independently with a solutions-oriented and balanced approach to ambiguity</li><li>Lead and drive rapid integrated evidence planning and execution through deep understanding of internal and external stakeholder evidence needs and robust data gaps analysis</li><li>Deep therapy area expertise and product knowledge including competitor data</li><li>Drive strong collaborative relationships with commercial and cross-functional teams, including marketing, value & access, health economics, regulatory and clinical</li><li>Cultivate and maintain relationships with external experts</li><li>Good understanding of the impact and evolution of healthcare systems</li><li>Lead creation and implementation of medical plans</li></ul><ul><li>Ability to rapidly assimilate new data and integrate into new therapy area</li><li>Create industry leading digital educational and scientific content that is timely, relevant, interactive and innovative</li><li>Champion the patient voice when developing and implementing medical strategies</li><li>Demonstrate strong leadership influencing across networks</li></ul><i>About you </i><b>Education/Experience/Certification</b><ul><li>Doctorate level education: MD or equivalent Medical degree preferred, PhD or PharmD</li><li>Industry experience (including medical affairs field or office) and/or clinical experience mandatory, ideally with relevant rare diseases experience</li><li>Good understanding of the continuum of data generation including clinical development, Real World Evidence (RWE) and data gaps analysis</li><li>Ability to act independently with a solutions-oriented and balanced approach to the grey areas</li><li>Excellent communication skills including driving challenging discussions· Develop a good understanding of HCP communication preferences to adapt communication style and optimise use of relevant channels to suit</li><li>Implement true scientific engagement journeys by bridging channel disconnect to drive ongoing engagement and grow collaborative opportunities and meaningful scientific exchange</li><li>Be confident in the use of Omnichannel tools and ability to adapt to new channels</li><li>Effectively and compliantly share unmet needs of HCPs and their centres with cross-functional teams to inform patient centric strategy</li></ul><b>Take the Lead Values</b><ul><li><b>Aim Higher:</b> Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance.</li><li><b>Act for Patients:</b> Never compromise on integrity, eliminate barriers and partner with others to go faster and further for patients.</li><li><b>Be Bold:</b> Take thoughtful risks, seize opportunities and think beyond what's possible to accelerate our science and drive compelling growth.</li><li><b>Lead Together:</b> Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</li></ul><i>Why choose us?</i><ul><li>Drive meaningful impact at global scale: our medicines reach more than 100 million people each year.</li><li>Be part of a simpler, digital- and AI-powered business that’s rethinking how we work and engage with the world.</li><li>Turn bold ideas into breakthrough launches, with multiple new therapies planned through 2030 and beyond.</li><li>Stretch your career in a development playground, with opportunities across functions, regions, and the entire product lifecycle.</li><li>Work in a place that combines global scale with local expertise, backed by a strong culture of collaboration and shared purpose.</li><li>Contribute to innovations that improve outcomes, relieve pressure on healthcare systems, and expand access worldwide.</li><li>Join a team that’s not just transforming treatment - but asking what’s next, and making it real.</li><li>Join a workplace where diversity, equity, and inclusion are at the core, with Employee Resource Groups and leadership programs that celebrate every voice.</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>
<h2 class="h5">Job description</h2>
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<span>Shiftmove is a profitable B2B SaaS company and the fastest-growing fleet management platform in Europe, born from the merger of Avrios and Vimcar, and now serving tens of thousands of corporate customers across Germany, France, Spain, Switzerland, Poland, and beyond.<br> Most recently, we acquired Optimum and Ocean in France, expanding our footprint and doubling down on one of Europe's largest fleet markets.<br> Our AI-powered platform connects real-time vehicle data with intelligent software so that businesses can procure smarter, control costs, stay compliant, and lead the transition to cleaner mobility, all from one place.<br> We have a clear goal: one million vehicles managed on our platform by 2027 .<br> We are already at 730,000.<br> The next chapter is about execution, and that is where you come in.<br> The Role You are walking into a high-impact leadership role as our local Site Manager on the ground in Casablanca.<br> Shiftmove is scaling its footprint across Europe, and we are establishing our Casablanca office as a premier, high-performing strategic hub dedicated to driving excellence across the French market.<br> You will run the day-to-day office environment autonomously, spearheading a cultural transformation focused on ownership and accountability, while partnering closely with functional managers based in France to ensure seamless after-sales execution.<br> In this role, you will drive the performance, structure, culture, and scalability of our Customer Experience (CX), Production, and local Site Operations .<br> What You'll Do Drive Accountability: Establish a high-performance culture backed by clear KPIs.<br> Govern Site Operations: Own day-to-day office management, on-site presence, and local HR/disciplinary actions to maintain high standards of professional conduct.<br> Scale Local Talent: Partner with global recruitment to drive localized hiring ramp-ups, improve employee engagement, and implement retention strategies to protect our talent base.<br> Industrialize Customer Support: Centralize and optimize Level 1 Technical Support, managing critical operational metrics including Customer Satisfaction (CSAT), Service Level Agreements (SLAs), and Time-to-Resolution (TTR).<br> Standardize Onboarding Processes: Build and embed performance measurement structures for the onboarding team from scratch, turning a manual workflow into a predictable, data-driven engine.<br> Manage Cross-Border Alignment: Act as the primary local anchor connecting Casablanca's site execution directly to French operational leadership.<br> Who Thrives in This Role Significant leadership experience: You bring significant years of experience leading operations, customer experience, or site/hub management within complex international environments SaaS ecosystem background: You possess a clear background within international, fast-paced SaaS, software, or B2B digital product scale-ups rather than traditional, high-volume commodity BPOs Scale-up DNA: You have a proven track record of building or restructuring teams from the ground up and moving unpolished processes into highly automated, standardized operational models Trilingual fluency: Native-level fluency in French for market alignment, corporate-level proficiency in English for global reporting, and fluency in Moroccan Arabic Data-driven operational mindset: A strategic leader who natively thinks in terms of product adoption, customer lifetime value, and structural efficiency How You Work You bridge diverse cultures: You possess the professional maturity required to seamlessly bridge European corporate expectations with local Moroccan workplace dynamics.<br> You embrace change and automation: You actively lead change management and comfortably support the rollout of new automated workflows and AI-driven efficiency tools.<br> What Success Looks Like In the First 3-6 Months: A comprehensive operational audit of the Casablanca hub is completed.<br> Missing KPI frameworks across onboarding and support are fully implemented with reliable daily and weekly routines established.<br> Casablanca’s operational speed and performance metrics are fully aligned with French corporate expectations.<br> In the First 6-12 Months: A standardized target operating model optimized for the French market is successfully rolled out.<br> Local team retention rates are stabilized, securing a strong and engaged local talent base.<br> Why Join Shiftmove Redefine Moroccan operations: You are given the unique mandate and direct autonomy to completely redefine how Shiftmove operates in Morocco, turning a local team into a premium center of excellence.<br> High-impact strategic leadership: Your work directly influences our highest-priority European market (France) within a fast-growing tech group.<br> PE-backed context: Our PE-backed context means your work directly influences how the business is valued and how decisions get made at the top.<br> A measurable mission: We are a company on a mission that is actually measurable: one million vehicles, cleaner fleets, and a category being built in real time.<br> With over 40 nationalities, we are united by our dedication and a shared belief in our purpose: to simplify mobility operations for businesses.<br> Different backgrounds, career paths, and perspectives are what make the work better.<br> What we care about is simple: people who take responsibility, make it happen, and care deeply about the work.<br> If you're unsure whether you fit, apply anyway.<br> And if you need anything adjusted during the process, just tell us, and we'll make it work.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong >Key Responsibilities</strong></p><p>Platform Software Development: Lead multiple platform teams to standardize middleware patterns and client libraries used by several consumer teams. Establish group-level guardrails for APIs/SDKs, deprecation strategies, and upgrade playbooks; track adoption and risk. Sponsor shared observability frameworks and capacity models across teams; review error-budget posture and corrective actions.</p><p>Software Development and Coding - Design, Testing, and Optimization: Leads teams and provides technical recommendations and guidance in designing software solutions and identifying, analyzing and ensuring alignment with requirements. Manages the execution of processes to develop and guide new software features and enhancements following design specifications, ensuring accessibility, and to develop documents to clarify software design and code. Leads code and/or functional reviews to drive improvements across a project. Leads and reviews teams to conduct debugging and troubleshooting to identify and fix software issues across multiple components or functional areas. Provides teams guidance to implement software testing (e.g., functional and non-functional), quality assurance processes, software error logging, monitoring, and observability for effective debugging. Utilizes an analytic approach to conduct performance profiling and optimization of coding. Leads teams in troubleshooting and resolving issues related to application programming interface (API) functionality and integration. Leads teams to implement API versioning, lifecycle, and interoperability strategies.</p><p>Software Architecture - Software System Structural Design: Leads teams to design and develop software, systems, and services. Acts as a role model to provide technical guidance and domain expertise in software architecture decisions and best practices. Leads teams to conduct periodic reviews and ensures adherence to architectural framework(s) and internal development practices and standards. Collaborates with cross-functional teams to align and build software architecture with business and/or customer goals and priorities in focus. Leads teams to implement performance optimization and scalability strategies in software design. Impacts teams to conduct regular technology research and evaluation for architectural enhancements.</p><p>Issue/Defect Collaboration - Software Products Support: Collaborates with stakeholders and external clients and/or partners to understand customer issues and align solutions. Leads team(s) to provide technical guidance and appropriately prioritize support to customers regarding reported issues. Acts as a role model for teams to advocate for customers' interests and suggests product enhancements based on feedback. Develops, modifies, and executes policies to ensure customer satisfaction through timely resolution of issues and effective communication. Leads teams through processes for handling customer issues and/or defects handling and directs them to training opportunities as needed. Manages the investigation and troubleshooting of complex product maintenance issues to ensure customer agreement on short- and long-term solutions.</p><p>Practices and Standards Compliance - Security and Compliance: Collaborates with teams and other stakeholders within and outside of group to establish, follow, and enforce documented security criteria, development industry best practices and processes, and coding standards. Ensures clarity of teams' operational objectives for adherence to broad acceptance criteria. Implements moderately complex secure software development practices requiring information gathering and analysis to prevent security vulnerabilities.</p><p>Development Operations - System Maintenance: Leads teams in performing periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities). Delegates assignments to teams to implement and evolve standard operating procedures (SOP) for development and for driving improvements, ensuring automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability.</p><p>Core Responsibilities</p><p>Planning & Execution: Manages multiple medium- to large-scale projects or initiatives across teams, ensuring timelines, deliverables, and budgets when applicable are monitored and met. Provides direction to teams on project work, setting priorities, and aligning with business needs. Guides teams on adjusting plans to accommodate resource or timeline changes.</p><p>Collaboration & Partnership: Drives cross-functional partnerships to align expectations and shared objectives across multiple teams. Coaches team members to develop strategic relationships with business leaders, stakeholders, and external partners to foster collaboration and long-term success. Promotes inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.</p><p>Problem Solving: Provides direction to multiple teams on addressing complex operational and/or technical issues as well as providing guidance on analyzing complex data and/or information to identify solutions. Reviews and provides insights into unresolved or critical issues, helping the team to identify potential solutions.</p><p>Continuous Learning: Models engaging in continuous learning to deepen expertise and stay ahead of industry trends, integrating best practices into strategic planning. Leverages feedback to drive personal and team skill improvements. Identifies skill gaps across teams, and empowers team members to pursue learning and knowledge sharing opportunities that build their expertise in new areas and coaches them to apply learnings to advance the organization.</p><p>Continuous Improvement: Drives team to collaborate on, develop, and implement ideas to increase the efficiency and effectiveness of processes, protocols, and workflows within and across teams, providing oversight. Guides team to adopt new ideas for alternative approaches and methods and encourages feedback for continued improvement.</p><p>Performance and Development: Drives performance across teams by providing feedback and coaching in alignment with performance management processes, guidelines, and expectations. Discusses development goals with team members, shares opportunities to facilitate career development, and ensures individual goals are aligned with broader organizational goals. Develops and manages talent acquisition pipeline by leading candidate interviews, monitoring promotion eligibility, and/or orchestrating talent resources.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing EMAIL_ADDRESS or by calling PHONE_NUMBER in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><p></p></section>
<h2 class="h5">Job description</h2>
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Leads one or more platform teams; defines tactical and key strategic elements for middleware evolution serving multiple consumers. Accountable for performance, cost control, and reliability outcomes; escalations for distributed debugging and upgrade safety. Drives significant cross-team improvements to observability, SLOs, and resilience patterns. Engages stakeholders inside and outside the group; socializes migration plans and adoption playbooks.<br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br><p><strong>Key Responsibilities</strong></p><br><p><strong>Platform Software Development:</strong></p><br><ul><li><p>Lead multiple platform teams to standardize middleware patterns and client libraries used by several consumer teams.</p><br></li><li><p>Establish group-level guardrails for APIs/SDKs, deprecation strategies, and upgrade playbooks; track adoption and risk.</p><br></li><li><p>Sponsor shared observability frameworks and capacity models across teams; review error-budget posture and corrective actions.</p><br></li></ul><p><strong>Software Development and Coding - Design, Testing, and Optimization:</strong></p><br><ul><li><p>Leads teams and provides technical recommendations and guidance in designing software solutions and identifying, analyzing and ensuring alignment with requirements.</p><br></li><li><p>Manages the execution of processes to develop and guide new software features and enhancements following design specifications, ensuring accessibility, and to develop documents to clarify software design and code.</p><br></li><li><p>Leads code and/or functional reviews to drive improvements across a project.</p><br></li><li><p>Leads and reviews teams to conduct debugging and troubleshooting to identify and fix software issues across multiple components or functional areas.</p><br></li><li><p>Provides teams guidance to implement software testing (e.g., functional and non-functional), quality assurance processes, software error logging, monitoring, and observability for effective debugging.</p><br></li><li><p>Utilizes an analytic approach to conduct performance profiling and optimization of coding.</p><br></li><li><p>Leads teams in troubleshooting and resolving issues related to application programming interface (API) functionality and integration.</p><br></li><li><p>Leads teams to implement API versioning, lifecycle, and interoperability strategies.</p><br></li></ul><p><strong>Software Architecture - Software System Structural Design:</strong></p><br><ul><li><p>Leads teams to design and develop software, systems, and services.</p><br></li><li><p>Acts as a role model to provide technical guidance and domain expertise in software architecture decisions and best practices.</p><br></li><li><p>Leads teams to conduct periodic reviews and ensures adherence to architectural framework(s) and internal development practices and standards.</p><br></li><li><p>Collaborates with cross-functional teams to align and build software architecture with business and/or customer goals and priorities in focus.</p><br></li><li><p>Leads teams to implement performance optimization and scalability strategies in software design.</p><br></li><li><p>Impacts teams to conduct regular technology research and evaluation for architectural enhancements.</p><br></li></ul><p><strong>Issue/Defect Collaboration - Software Products Support:</strong></p><br><ul><li><p>Collaborates with stakeholders and external clients and/or partners to understand customer issues and align solutions.</p><br></li><li><p>Leads team(s) to provide technical guidance and appropriately prioritize support to customers regarding reported issues.</p><br></li><li><p>Acts as a role model for teams to advocate for customers' interests and suggests product enhancements based on feedback.</p><br></li><li><p>Develops, modifies, and executes policies to ensure customer satisfaction through timely resolution of issues and effective communication.</p><br></li><li><p>Leads teams through processes for handling customer issues and/or defects handling and directs them to training opportunities as needed.</p><br></li><li><p>Manages the investigation and troubleshooting of complex product maintenance issues to ensure customer agreement on short- and long-term solutions.</p><br></li></ul><p><strong>Practices and Standards Compliance - Security and Compliance:</strong></p><br><ul><li><p>Collaborates with teams and other stakeholders within and outside of group to establish, follow, and enforce documented security criteria, development industry best practices and processes, and coding standards.</p><br></li><li><p>Ensures clarity of teams' operational objectives for adherence to broad acceptance criteria.</p><br></li><li><p>Implements moderately complex secure software development practices requiring information gathering and analysis to prevent security vulnerabilities.</p><br></li></ul><p><strong>Development Operations - System Maintenance:</strong></p><br><ul><li><p>Leads teams in performing periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities).</p><br></li><li><p>Delegates assignments to teams to implement and evolve standard operating procedures (SOP) for development and for driving improvements, ensuring automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability.</p><br></li></ul><p><strong>Core Responsibilities</strong></p><br><p><strong>Planning & Execution:</strong></p><br><ul><li><p>Manages multiple medium- to large-scale projects or initiatives across teams, ensuring timelines, deliverables, and budgets when applicable are monitored and met. Provides direction to teams on project work, setting priorities, and aligning with business needs. Guides teams on adjusting plans to accommodate resource or timeline changes.</p><br></li></ul><p><strong>Collaboration & Partnership:</strong></p><br><ul><li><p>Drives cross-functional partnerships to align expectations and shared objectives across multiple teams. Coaches team members to develop strategic relationships with business leaders, stakeholders, and external partners to foster collaboration and long-term success. Promotes inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.</p><br></li></ul><p><strong>Problem Solving:</strong></p><br><ul><li><p>Provides direction to multiple teams on addressing complex operational and/or technical issues as well as providing guidance on analyzing complex data and/or information to identify solutions. Reviews and provides insights into unresolved or critical issues, helping the team to identify potential solutions.</p><br></li></ul><p><strong>Continuous Learning:</strong></p><br><ul><li><p>Models engaging in continuous learning to deepen expertise and stay ahead of industry trends, integrating best practices into strategic planning. Leverages feedback to drive personal and team skill improvements. Identifies skill gaps across teams, and empowers team members to pursue learning and knowledge sharing opportunities that build their expertise in new areas and coaches them to apply learnings to advance the organization.</p><br></li></ul><p><strong>Continuous Improvement:</strong></p><br><ul><li><p>Drives team to collaborate on, develop, and implement ideas to increase the efficiency and effectiveness of processes, protocols, and workflows within and across teams, providing oversight. Guides team to adopt new ideas for alternative approaches and methods and encourages feedback for continued improvement.</p><br></li></ul><p><strong>Performance and Development:</strong></p><br><ul><li><p>Drives performance across teams by providing feedback and coaching in alignment with performance management processes, guidelines, and expectations. Discusses development goals with team members, shares opportunities to facilitate career development, and ensures individual goals are aligned with broader organizational goals. Develops and manages talent acquisition pipeline by leading candidate interviews, monitoring promotion eligibility, and/or orchestrating talent resources.</p><br></li></ul><br>Qualifications:<br><p>Career Level - M3</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>What makes us Qlik?</strong><br><span>A </span><span>Gartner® Magic Quadrant™ Leader for 15 years in a row</span><span>, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. </span><br><span>We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.</span><br><strong>The Customer Success AI Business Analyst Role</strong><br><span>Step into a pivotal position as an AI Business Analyst within our Customer Success Intelligence and Agentic Ops team. Your experience in data analysis, prompt engineering and workflow design will directly contribute to strategic initiatives that enhance our customers’ experience, drive product adoption and ensure customer retention. This role offers an exciting opportunity to work at the cross roads of data, AI and operations as an integral part of our CS Agentic Ops vision and journey.</span><br><br><strong>What makes this role interesting?</strong><br><br><span>As a Customer Success (CS) AI Business Analyst you'll enjoy:</span><br><br><ul><li><span>Turning data into impact: Use your analytical skills to uncover trends and insights that improve decision-making and enhance performance across the Customer Success Organization.</span></li><li><span>Collaboration at its best: Partner with teams across the business to solve challenges and deliver on shared goals by designing and documenting AI agentic workflows or tools that intelligently automate tasks or assist humans to perform tasks more effectively.</span></li><li><span>Innovating processes: Be the one who identifies opportunities for automation and efficiency, ensuring we work smarter, not harder.</span></li><li><span>Leading with AI and Automation: Boost Customer Success productivity and effectiveness by developing re-usable AI prompts or no-code/low-code automations that support business needs customer success management at-scale.</span></li></ul><br><span>If you're looking for a role where your contributions fuel innovation and drive real impact, this is the opportunity for you.</span><br><br><strong>Here’s how you’ll be making an impact:</strong><br><br><ul><li><span>Build analytics artifacts (Qlik applications, dashboards and KPIs) and generate intelligence from data to support customer engagement, adoption and retention strategies.</span></li><li><span>Author detailed user stories, functional requirements, and process specifications for AI-driven and agentic workflows (e.g. autonomous account monitoring, escalation routing, renewal risk alerts, and CSM task automation).</span></li><li><span>Translate business needs into structured requirements that engineering, AI/ML, and product teams can execute against with confidence.</span></li><li><span>Map current-state CS processes and design future-state agentic workflows, clearly documenting triggers, decision logic, handoff points, and human-in-the-loop controls.</span></li><li><span>Expand the Customer Success AI prompt library by developing, refining or optimizing reusable inputs for generative AI models.</span></li><li><span>Identify areas for improvement in existing processes and creating related no-code/low-code automation workflows to achieve scalability and predictability of outputs.</span></li></ul><br><span>Your work will have a tangible effect on how we support our customers, achieve revenue goals, and continuously improve the way we operate.</span><br><br><strong>We’re looking for a teammate with:</strong><br><ul><li><span>A background that sets you up for success: A bachelor’s degree (or equivalent experience) in Business, Information Management or Data Science.</span></li><li><span>Proven experience: 2+ years in data analysis preferably in a SaaS, B2B technology or Customer Success environment.</span></li><li><span>Technical Proficiency: Proficiency with Qlik Sense or similar tools (SQL, Tableau, PowerBI), plus advanced Excel skills. Basic understanding of Python, APIs or LLM architecture.</span></li><li><span>Systems Analysis Foundations: Working knowledge of business/systems analysis and design. Experience creating related documentation including requirements specifications, entity relationship diagrams, process maps or data flow diagrams.</span></li><li><span>AI/Automation experience: Experience with AI prompt engineering or no-code/low-code automations to improve outputs from existing processes.</span></li><li><span>Outcome-focused: Demonstrated ability to drive innovative change and achieve positive business outcomes through data analysis, systems analysis and process design.</span></li><li><span>Communication skills that shine: The ability to clearly present insights to both technical and non-technical stakeholders.</span></li></ul><br><strong>The location for this role is:</strong><br><span>Boston, MA or King of Prussia, PA</span><br><span>Hybrid: #LI-Hybrid</span><br><br><strong>If you’re detail-oriented, motivated by problem-solving, and excited about transforming data into actionable insights, we’d love to have you on the team.</strong><br><strong>More about Qlik and who we are:</strong><br><span>Find out more about ‘Life at Qlik’ on social: </span>Instagram, LinkedIn, YouTube<span>, and </span>X/Twitter<span>, and to see all other opportunities to join us and our values, check out our </span>Careers Page.<br><strong>What else do we offer?</strong><br><ul><li><span>Named in Newsweek’s ‘Americas Greatest Workplaces 2025’: </span>https://rankings.newsweek.com/americas-greatest-workplaces-2025.</li><li><span>Genuine career progression pathways and mentoring programs.</span></li><li><span>Culture of innovation, technology, collaboration, and openness.</span></li><li><span>Flexible, diverse, and international work environment.</span></li></ul><br><span>Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our </span>Corporate Responsibility Employee Programs.<br><strong>Salary and Benefits:</strong><span> The anticipated base salary range for this role is $85,000 USD to $100,000 USD per year. Final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs.</span><br><span>This position is eligible for comprehensive benefits, including - but not limited to - medical, dental, and vision coverage life and AD&D, short and long-term disability coverage, paid time off, paid parental / maternity leave, participation in a 401(k) program that includes company match, and many other additional voluntary benefits.</span><br><strong>Application Window:</strong><span> The application window is 60 days, but applicants are encouraged to apply as soon as possible. The posting will be removed before the application window closes if the position is filled.</span><br><strong>For positions in Massachusetts:</strong><span> It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.</span><br><span>Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable and inclusive.</span><br><span>Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor’s website to review the Equal Employment Opportunity Posters, including the “Know Your Rights” and “Pay Transparency Nondiscrimination” posters.</span><br><span>If you need assistance applying for a role due to a disability, please submit your request via email to </span>accessibilityta@qlik.com. <span>Any information you provide will be treated according to Qlik’s</span> Recruitment Privacy Notice<span>. Qlik may only respond to emails related to accommodation requests.</span><br><span>Qlik uses artificial intelligence (e.g. Talent Intelligence developed by Eightfold) to screen and summarize resumes, assess and evaluate candidates, and score candidates for all positions at Qlik. Any hiring decision will involve a human review, and you will not be subject to decisions based solely on automated means. For questions about this tool, contact </span>accessibilityta@qlik.com<span>.</span><br><span>Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.</span><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>What makes us Qlik?</strong><br><span>A </span><span>Gartner® Magic Quadrant™ Leader for 15 years in a row</span><span>, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. </span><br><span>We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.</span><br><strong>The AI Systems Engineer Role</strong><br><br><span>As an AI Systems Engineer on Qlik’s AI Practice team, you will own the infrastructure, deployment, and reliability of production-grade agentic AI systems that power the next generation of intelligent automation at Qlik. Reporting to the Global Head of AI Strategy, Policy, and Governance, you will operate at the intersection of cloud infrastructure engineering and AI systems, provisioning, securing, and scaling the AWS environments that make our AI pipelines run reliably and cost-efficiently.</span><br><br><strong>What makes this role interesting?</strong><br><br><ul><li><strong>Ownership: </strong><span>You’ll own real infrastructure. This is not a role where you configure demos, you will provision, harden, and operate the AWS environments that run Qlik’s AI agents at scale.</span></li><li><strong>Frontier Stack: </strong><span>Work directly with AWS Bedrock AgentCore, a capability that most cloud engineers are only beginning to encounter. You’ll be among the first teams operationalizing it in production.</span></li><li><strong>High Impact: </strong><span>Small team, direct line to executive leadership, real decisions. You’ll shape how Qlik’s AI infrastructure evolves from the ground up.</span></li></ul><br><strong>Here’s how you’ll be making an impact:</strong><br><br><ul><li><strong>IaC and Cloud Provisioning: </strong><span>Design and maintain infrastructure-as-code (Terraform) for all AI workloads: Bedrock agents, AgentCore runtimes, Lambda functions, API Gateway endpoints, and supporting data services.</span></li><li><strong>AWS Bedrock AgentCore: </strong><span>Own deployment, configuration, and scaling of AWS Bedrock AgentCore environments, including model invocation routing, session management, and memory backends.</span></li><li><strong>Security and IAM: </strong><span>Architect secure, least-privilege IAM policies for agent runtimes, MCP integrations, cross-account access patterns, and service-to-service authentication.</span></li><li><strong>CI/CD Pipelines: </strong><span>Build and maintain CI/CD pipelines (GitHub Actions, AWS CodePipeline) for agentic workloads, covering infrastructure changes, Lambda deployments, and agent configuration updates.</span></li><li><strong>Observability and Cost Management: </strong><span>Instrument AI systems with OpenTelemetry, CloudWatch, and X-Ray. Own observability strategy: traces, metrics, cost dashboards, and alerting across agent pipelines.</span></li><li><strong>Networking: </strong><span>Manage networking topology for AI workloads: VPC design, PrivateLink, security groups, and egress controls to ensure data never leaves governed boundaries unexpectedly.</span></li><li><strong>Data Infrastructure: </strong><span>Build and operate the data infrastructure supporting agents: OpenSearch for semantic search and vector retrieval, and S3 lifecycle policies for knowledge artifact storage.</span></li><li><strong>Collaboration: </strong><span>Collaborate with AI engineers on MCP server deployments, containerized agent runtimes (ECS/Fargate), and performance tuning to hit latency and cost targets.</span></li></ul><br><strong>We’re looking for a teammate with:</strong><br><br><span>The ideal candidate will have hands-on experience owning production infrastructure, with deep proficiency across AWS and the modern cloud engineering stack:</span><br><ul><li><strong>Infrastructure as Code: </strong><span>You have strong hands-on Terraform experience. You version-control infrastructure the same way you version-control code.</span></li><li><strong>AWS Platform Depth: </strong><span>Deep AWS experience across Bedrock (model invocation, agents), Lambda, API Gateway, ECS/Fargate, App Runner, IAM, VPC, S3, CloudWatch, and X-Ray. Bedrock AgentCore exposure is a strong plus.</span></li><li><strong>Security Mindset: </strong><span>You understand the AWS IAM model deeply: roles, policies, SCPs, permission boundaries, and cross-account trust. You instinctively scope to least privilege.</span></li><li><strong>CI/CD: </strong><span>You build pipelines that deploy infrastructure and application code reliably. GitHub Actions, CodePipeline, or equivalent. You know how to roll back safely.</span></li><li><strong>Observability: </strong><span>Experience with OpenTelemetry, CloudWatch Logs Insights, and distributed tracing. You care about visibility into what AI systems are actually doing and what they cost.</span></li><li><strong>Python: </strong><span>Comfortable with Python for scripting, Lambda functions, and lightweight automation. You don’t need to be an ML engineer, but you can read and modify agent code.</span></li><li><strong>Containers: </strong><span>Comfortable with containerized workloads (Docker, ECS, Fargate, App Runner). Experience running long-running agent processes or streaming inference endpoints is a plus.</span></li><li><strong>Data Infrastructure: </strong><span>You understand vector search infrastructure and are comfortable operating OpenSearch clusters for semantic retrieval. Experience with RAG pipeline data stores preferred.</span></li></ul><br><span>Beyond technical skills, we’re looking for someone who brings:</span><br><ul><li><strong>Ownership: </strong><span>You close the loop. You don’t just provision infrastructure, you monitor it, cost-optimize it, and improve it without being asked.</span></li><li><strong>Comfort with Ambiguity: </strong><span>AI infrastructure is still being invented. You are energized by ambiguity and comfortable writing the runbook that didn’t exist before you joined.</span></li><li><strong>Communication: </strong><span>Able to explain an IAM boundary decision or a rate-limiting architecture to an AI engineer or a business stakeholder equally well.</span></li><li><strong>Security and Governance Mindset: </strong><span>You think about what happens when things fail, when costs spike, when an agent calls an endpoint it shouldn’t. You build guardrails proactively.</span></li></ul><br><strong>The location for this role is:</strong><br><span>King of Prussia, PA</span><br><span>Boston, MA</span><br><span>Hybrid: #LI-Hybrid</span><br><strong>Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!</strong><br><strong>More about Qlik and who we are:</strong><br><span>Find out more about ‘Life at Qlik’ on social: </span>Instagram, LinkedIn, YouTube<span>, and </span>X/Twitter<span>, and to see all other opportunities to join us and our values, check out our </span>Careers Page.<br><strong>What else do we offer?</strong><br><ul><li><span>Named in Newsweek’s ‘Americas Greatest Workplaces 2025’: </span>https://rankings.newsweek.com/americas-greatest-workplaces-2025.</li><li><span>Genuine career progression pathways and mentoring programs.</span></li><li><span>Culture of innovation, technology, collaboration, and openness.</span></li><li><span>Flexible, diverse, and international work environment.</span></li></ul><br><span>Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our </span>Corporate Responsibility Employee Programs.<br><strong>Salary and Benefits:</strong><span> The anticipated base salary range for this role is $100,000 to $125,000 USD. Final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs.</span><br><span>This position is eligible for comprehensive benefits, including - but not limited to - medical, dental, and vision coverage life and AD&D, short and long-term disability coverage, paid time off, paid parental / maternity leave, participation in a 401(k) program that includes company match, and many other additional voluntary benefits.</span><br><strong>Application Window:</strong><span> The application window is 60 days, but applicants are encouraged to apply as soon as possible. The posting will be removed before the application window closes if the position is filled.</span><br><strong>For positions in Massachusetts:</strong><span> It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.</span><br><span>Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable and inclusive.</span><br><span>Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor’s website to review the Equal Employment Opportunity Posters, including the “Know Your Rights” and “Pay Transparency Nondiscrimination” posters.</span><br><span>If you need assistance applying for a role due to a disability, please submit your request via email to </span>accessibilityta@qlik.com. <span>Any information you provide will be treated according to Qlik’s</span> Recruitment Privacy Notice<span>. Qlik may only respond to emails related to accommodation requests.</span><br>Qlik uses artificial intelligence (e.g. Talent Intelligence developed by Eightfold) to screen and summarize resumes, assess and evaluate candidates, and score candidates for all positions at Qlik. Any hiring decision will involve a human review, and you will not be subject to decisions based solely on automated means. For questions about this tool, contact accessibilityta@qlik.com.<br><span>Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.</span><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Approche par niveaux (Tiered Approach)</strong> </p><br> <br> <p>Conformément à l’engagement de préserver les capacités et de soutenir le personnel déjà au sein de l’Organisation, la majorité des postes vacants du PNUD/FENU/VNU sont publiés selon un processus de candidature par niveaux, comme suit : </p><br> <br> <ul> <li>Niveau 0 : Personnel international du PNUD/FENU/VNU titulaire d'un contrat permanent (PA) ou à durée déterminée (FTA), dont les postes seront supprimés, ou dont les contrats seront résiliés ou non renouvelés en 2026 </li> </ul> <br> <ul> <li>Niveau 1 : Autre personnel du PNUD/FENU/VNU titulaire d'un contrat permanent (PA) ou à durée déterminée (FTA) </li> </ul> <br> <ul> <li>Niveau 2 : Personnel du PNUD/FENU/VNU titulaire d'un contrat temporaire (TA), personnel sous contrat PSA régulier, et Volontaires des Nations Unies Experts et Spécialistes </li> </ul> <br> <ul> <li>Niveau 3 ou aucun niveau indiqué : Tous les autres types de contrat du PNUD/FENU/VNU et d'autres agences, ainsi que les candidats externes </li> </ul> <br> <p>Veuillez prendre note du ou des niveau(x) indiqué(s) dans le titre du poste vacant, le cas échéant, et vous assurer que vous remplissez les critères d’éligibilité pour postuler. </p><br> <br> <br> <p><strong>Contexte</strong></p><br> <p>Le Royaume du Maroc a engagé, sous les Hautes Instructions de Sa Majesté le Roi Mohammed VI, un processus ambitieux et structurant de consolidation de la régionalisation avancée, considérée comme un levier fondamental de modernisation de l’État, de réduction des disparités territoriales et de promotion d’un développement équilibré, inclusif et durable. Cette orientation stratégique a été réaffirmée lors des 2ᵉ Assises nationales de la régionalisation avancée, tenues à Tanger les 20 et 21 décembre 2024 sous le Haut Patronage de Sa Majesté le Roi Mohammed VI. Ces Assises ont mis en évidence plusieurs recommandations prioritaires, notamment l’accélération de la mise en œuvre de la Charte nationale de la déconcentration administrative, l’opérationnalisation effective de l’exercice des compétences régionales dans les secteurs stratégiques, le renforcement de la gouvernance territoriale à travers des outils performants de planification, de suivi et d’évaluation, la promotion de la démocratie participative et de la participation citoyenne à l’échelle territoriale, ainsi que l’intégration de la transformation digitale comme levier transversal de performance de la gouvernance territoriale. Ces orientations s’inscrivent pleinement dans la continuité du Nouveau Modèle de Développement, qui place l’ancrage territorial, la différenciation des politiques publiques et la bonne gouvernance des territoires au cœur de la transformation du pays à moyen et long terme. Dans ce cadre, la transformation digitale des collectivités territoriales est identifiée comme un accélérateur clé permettant l’amélioration de l’efficacité et de la qualité des services publics territoriaux, le renforcement de la transparence, de la redevabilité et de la participation citoyenne, la promotion de l’inclusion sociale et territoriale, ainsi que le soutien à des dynamiques territoriales résilientes, durables et innovantes. Toutefois, les diagnostics réalisés ont mis en évidence plusieurs défis structurels, notamment des disparités significatives de maturité numérique entre territoires, des contraintes persistantes en matière de capacités institutionnelles et humaines, ainsi qu’une fragmentation des initiatives digitales nécessitant la mise en place d’un cadre de gouvernance unifié, cohérent et territorialisé. C’est dans ce contexte que s’inscrit le projet « CONNECTIVITÉ TERRITORIALE », mis en œuvre par la Direction Générale des Collectivités Territoriales (DGCT), avec l’appui du Programme des Nations Unies pour le Développement (PNUD), pour la période 2026 – 2029. C’est une initiative stratégique visant à renforcer l'intégration et le développement harmonieux des territoires au Maroc, en mettant l'accent sur l'amélioration des infrastructures numériques, des services publics, et de la cohésion sociale à travers une approche inclusive. Le projet repose sur trois leviers stratégiques complémentaires, à savoir la gouvernance, les infrastructures et la connectivité, ainsi que le capital humain et le développement des compétences.</p><br> <p>Les résultats attendus de ce projet sont comme suit :</p><br> <ul> <li><strong>Produit 1.</strong> Un cadre de gouvernance pour la territorialisation de la transformation digitale est élaboré et instauré, mettant l'accent sur l'inclusion et reposant sur des organes fonctionnels ;</li> <li><strong>Produit 2</strong>. Les Collectivités Territoriales disposent d'une connectivité et d'une infrastructure dimensionnée et normalisée ; </li> <li><strong>Produits 3.</strong> La transformation digitale territorialisée est renforcée par un capital humain innovant et fortement engagé, contribuant ainsi de manière significative à son succès et à son intégration durable dans les territoires ;</li> <li><strong>Produit 4.</strong> La gestion du projet et l’assurance qualité sont assurées.</li> </ul> <p><strong>Fonctions et responsabilités</strong></p><br> <p>Sous la supervision directe du Directeur National du Projet et du Coordonnateur National du Projet, et sous l'assurance qualité du Conseiller de Programme du PNUD, le/la titulaire assurera la coordination opérationnelle quotidienne du projet, conformément aux procédures de mise en œuvre nationale (NIM) et aux principes de la gestion axée sur les résultats le/la Coordonnateur(trice) national(e) associé(e) assurera les fonctions suivantes: </p><br> <p><i><strong>Gestion stratégique et opérationnelle du projet</strong> </i></p><br> <ul> <li>Assurer la gestion quotidienne du projet conformément au document de projet, au plan de travail annuel et aux procédures du PNUD. </li> </ul> <br> <ul> <li>Veiller à l'atteinte des résultats attendus dans les délais impartis, selon les standards de qualité requis et dans le respect du budget alloué. </li> </ul> <br> <ul> <li>Garantir l'application des principes de gestion axée sur les résultats, de gestion adaptative et de redevabilité. </li> </ul> <br> <p><i><strong>Coordination institutionnelle et partenariale</strong> </i></p><br> <br> <ul> <li>Coordonner la mise en œuvre du projet avec les partenaires institutionnels aux niveaux national, régional et local. </li> </ul> <br> <ul> <li>Renforcer la collaboration avec les ministères, collectivités territoriales, services déconcentrés, secteur privé, universités, médias, organisations de la société civile et partenaires techniques et financiers. </li> </ul> <br> <ul> <li>Faciliter la mise en œuvre des conventions de partenariat et promouvoir l'appropriation des résultats par les parties prenantes. </li> </ul> <br> <br> <p><i><strong>Synergies et coordination avec les partenaires techniques et financiers</strong></i> </p><br> <br> <ul> <li>Assurer la complémentarité et la cohérence avec les initiatives similaires ou complémentaires mises en œuvre par le PNUD et d'autres partenaires de développement. </li> </ul> <br> <ul> <li>Identifier et promouvoir les opportunités de synergies, de mutualisation des ressources et de capitalisation des expériences. </li> </ul> <br> <p><i><strong>Gestion administrative, financière et opérationnelle</strong></i> </p><br> <br> <ul> <li>Superviser la planification budgétaire, l'exécution financière et le suivi administratif du projet, conformément aux règles et procédures du PNUD. </li> </ul> <br> <ul> <li>Assurer la préparation et le suivi des contrats, conventions, termes de référence et autres documents de gestion. </li> </ul> <br> <ul> <li>Veiller à la conformité des processus de passation de marchés, d'audit, de gestion des risques et d'application du cadre HACT. </li> </ul> <br> <p><strong>a. Gestion des ressources humaines et leadership d'équipe</strong></p><br> <br> <ul> <li>Encadrer, superviser et motiver l'équipe du projet. </li> </ul> <br> <ul> <li>Clarifier les rôles et responsabilités des membres de l'équipe et assurer un suivi régulier de leur performance. </li> </ul> <br> <ul> <li>Identifier les besoins en renforcement des capacités et mettre en œuvre un plan de développement des compétences. </li> </ul> <br> <ul> <li>Promouvoir une communication interne fluide et un environnement de travail collaboratif. </li> </ul> <p><strong>b. Planification, suivi et reporting</strong></p><br> <br> <ul> <li>Préparer, en concertation avec les partenaires, les plans de travail annuels, les budgets et les cadres de résultats. </li> </ul> <br> <ul> <li>Produire les rapports narratifs et financiers requis (trimestriels, semestriels, annuels et ad hoc). </li> </ul> <br> <ul> <li>Assurer la mise à jour des registres de risques, des journaux de suivi, des leçons apprises et des recommandations. </li> </ul> <br> <ul> <li>Organiser les revues périodiques du projet et veiller à la mise en œuvre des recommandations. </li> </ul> <br> <p><strong>c. Gestion des connaissances et capitalisation</strong></p><br> <br> <ul> <li>Développer et mettre en œuvre une stratégie de capitalisation des acquis, de documentation des bonnes pratiques et de gestion des connaissances. </li> </ul> <br> <ul> <li>Assurer la diffusion des résultats, outils, études et produits de connaissance auprès des partenaires. </li> </ul> <br> <br> <p><strong>d. Supervision technique des études et consultations</strong></p><br> <br> <ul> <li>Identifier les besoins en expertise technique et piloter l'élaboration des termes de référence. </li> </ul> <br> <ul> <li>Superviser le recrutement des consultants et prestataires.</li> </ul> <br> <ul> <li>Assurer le suivi de la qualité des livrables et la validation technique des études, analyses et prestations. </li> </ul> <br> <p><strong>e. Coordination des missions de terrain</strong> </p><br> <br> <ul> <li>Planifier, organiser et superviser les missions sur le terrain dans les zones d'intervention du projet. </li> </ul> <br> <ul> <li>Assurer la coordination logistique et technique des visites, réunions et activités de suivi. </li> </ul> <br> <br> <p><strong>Compétences</strong></p><br> <p><strong>Compétences fondamentales</strong> </p><br> <br> <br> <br> <p><strong>Obtenir des résultats:</strong> </p><br> <br> <br> <p>Niveau 1: Planifier et contrôler son propre travail, prêter attention aux détails, fournir un travail de qualité dans les délais impartis. </p><br> <br> <br> <br> <p><strong>Penser de manière innovante:</strong> </p><br> <br> <br> <p>Niveau 1: Ouvert aux idées créatives/risques connus, résout les problèmes de façon pragmatique, apporte des ameliorations. </p><br> <br> <br> <br> <p><strong>Apprendre en continu:</strong> </p><br> <br> <br> <p>Niveau 1: Sortir de sa zone de confort, apprendre des autres et soutenir leur apprentissage. </p><br> <br> <br> <br> <p><strong>S'adapter avec agilité:</strong> </p><br> <br> <br> <p>Niveau 1: S'adapte au changement, gère de façon constructive l'ambiguïté/l'incertitude, est flexible. </p><br> <br> <br> <br> <p><strong>Agir avec determination: </strong> </p><br> <br> <br> <p>Niveau 1: Fait preuve de dynamisme et de motivation, est capable de faire preuve de calme face à l'adversité, est confidant. </p><br> <br> <br> <br> <p><strong>Engager et partenaire:</strong> </p><br> <br> <br> <p>Niveau 1: Fait preuve de compassion et de compréhension envers les autres, établit des relations positives. </p><br> <br> <br> <br> <p><strong>Favoriser la diversité et l'inclusion:</strong> </p><br> <br> <br> <p>Niveau 1: Apprécie/respecte les différences, est conscient des préjugés inconscients, affronte la discrimination. </p><br> <br> <br> <br> <p><i><strong>Compétences fonctionelles et techniques: </strong></i> </p><br> <br> <p><i><strong>Domaine thématique</strong></i> </p><br> <br> <br> <p><i><strong>Nom</strong></i> </p><br> <br> <br> <p><i><strong>Définition</strong></i> </p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong> </p><br> <br> <br> <p>Gestion de projet </p><br> <br> <br> <p>Être en mesure de planifier, d’organiser, de hiérarchiser et de contrôler les ressources, les procédures et les protocoles afin d’atteindre des objectifs précis </p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong> </p><br> <br> <br> <p>Gestion axée sur les résultats </p><br> <br> <br> <p>Être en mesure de gérer la mise en œuvre de stratégies, de programmes et de projets en mettant l’accent sur l’amélioration des performances et l’obtention de résultats démontrables. Connaître et comprendre les théories, les concepts, les méthodologies, les instruments et les outils pertinents </p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong> </p><br> <br> <br> <p>Travailler avec des données et des éléments tangibles </p><br> <br> <br> <p>Savoir inspecter, nettoyer, transformer et modéliser des données dans le but de découvrir des informations utiles, ainsi que d’éclairer les conclusions et la prise de décision. </p><br> <br> <br> <br> <p><strong>Business developpement</strong> </p><br> <br> <br> <p>Génération de connaissances </p><br> <br> <br> <p>Savoir chercher des informations et les transformer en connaissances utiles, qui sont adaptées au contexte ou répondent à un besoin exprimé. Savoir appliquer des concepts existants à de nouvelles situations et définir de nouveaux concepts afin de mettre au point des solutions réalisables et de nouvelles approches. Connaître les théories, concepts et modèles conceptuels pertinents qui peuvent être utiles pour faire face à de nouvelles situations. </p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong> </p><br> <br> <br> <p>Gestion des opérations </p><br> <br> <br> <p>Être en mesure de planifier, d’organiser et de superviser les différents aspects des opérations de l’organisation, d’une manière efficace, simultanée et intégrée, afin de convertir du mieux possible les ressources de l’organisation en résultats optimaux. Connaître les concepts et les mécanismes pertinents </p><br> <br> <br> <br> <p><strong>Gestion des partenariats </strong> </p><br> <br> <br> <p>Gestion des relations </p><br> <br> <br> <p>Capacité à nouer des liens avec un large éventail de partenaires publics et privés, à établir, entretenir et/ou renforcer les relations de travail, la confiance et la compréhension mutuelle </p><br> <br> <br> <br> <br> <br> <p><strong>Qualifications minimales</strong></p><br> <p><strong>Education</strong>:</p><br> <p>Un diplôme de fin d’etudes secondaires est requis; ou</p><br> <br> <p>Diplôme d’études Universitaires (Licence) dans le domaine de l’administration publique, gouvernance lo</p> </div>