وظائف وكيل مدرسة
٨٩٢ وظائف شاغرة
<p>The reservation agent is responsible for managing reservation requests (phone, email, online platforms), ensuring a warm and professional welcome, in compliance with Sofitel and Accor group quality standards.</p><p>Respond to individual or group reservation requests by phone, email, or reservation system.</p><p>Provide accurate information on rates, room types, hotel services, and current offers.</p><p>Enter and update reservations in the computer system.</p><p>Manage reservation modifications, cancellations, guarantees, and payment conditions.</p><p>Apply sales and yield management procedures.</p><p>Participate in maximizing occupancy rate and revenue per room.</p><p>Ensure customer service in accordance with Sofitel standards (luxury, elegance, quality).</p><p>Collaborate closely with the Reception, Sales, Revenue Management, and Concierge departments.</p><p>Respect customer data confidentiality and security rules.</p><p>Participate in the management of extranets and OTAs (Booking.com, Expedia, etc.) if necessary.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficiency in reservation software tools</li><li>Excellent oral and written communication skills (French, English required, other languages a plus)</li><li>Knowledge of the high-end / luxury hotel sector</li><li>Very developed customer service orientation</li><li>Excellent presentation and diction</li><li>Rigor, organization, discretion</li><li>Team spirit, proactivity, and adaptability</li><li>Stress and priority management</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Context</p><p>Strengthening an Agile team on a high-volume application project (customer portal, agent extranet, business flow management).</p><p><br></p><p>Missions</p><p>Develop front-end screens and components</p><p>Design and expose back-end APIs</p><p>Participate in the technical architecture (microservices, event-driven)</p><p>Integrating relational databases</p><p>Ensure code quality (unit tests, reviews) and participate in Agile rituals.</p><p>Desired profile</p><p>Master's degree in Computer Science</p><p>3 to 7 years of development experience, including at least 1 year in the insurance sector</p><p>Proficiency in at least one front-end framework and one back-end framework (Java or .Net / Angular or React)</p><p>Experience in SQL databases and version control</p><p>Key skills</p><p>REST API Design</p><p>Agile methodologies, CI/CD</p><p>Rigour, autonomy, team spirit</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree in Computer Science</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3-7 years of experience in development, including at least 1 year in insurance</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of at least one front-end framework and one back-end framework (Java or .Net / Angular or React)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in SQL databases and version control</font></font></li><li>Comp tences cl s Conception d APIs REST M thodologies Agile, CI/CD</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, autonomy, team spirit</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br> <br> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font></div> <br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The reservation agent is responsible for managing reservation requests (telephone, email, online platforms), ensuring a warm and professional welcome, in compliance with the quality standards of Sofitel and the Accor group.</font></font></p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respond to individual or group booking requests by phone, email or booking system.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide accurate information on rates, room types, hotel services and current offers.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Enter and update reservations in the computer system.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the modifications, cancellations, guarantees and payment conditions of reservations.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply sales and yield management procedures.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in maximizing occupancy rates and revenue per room.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To provide customer service in accordance with Sofitel standards (luxury, elegance, quality).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborate closely with the Reception, Sales, Revenue Management and Concierge departments.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respect the rules of confidentiality and security of customer data.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the management of extranets and OTAs (Booking.com, Expedia, etc.) if necessary.</font></font></p> </li> </ul> <br> <div>Qualifications</div> <br> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in computer booking tools</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent oral and written communication skills (in French, English required, other languages a plus)</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of the high-end/luxury hotel sector</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer service skills are highly developed.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent presentation and diction</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, organisation, discretion</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit, proactivity and adaptability</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Stress and priority management</font></font></p> </li> </ul> <br> <div><br></div><ul> </ul> <ul> </ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As Partner Onboarding Lead for Morocco, Tunisia and Ivory Cost, you will own the full content and partner activation operation across three dynamic markets. You will be the driving force behind how hundreds of new restaurant partners experience Glovo for the first time ensuring their menus are live, their teams are trained, and their performance is on track from day one. This is a high-autonomy, high-impact role. You will manage a 3rd-party provider team of 15 25 agents, collaborate with local Commercial teams and senior leadership, and continuously improve the processes that make our operations scalable and efficient. You will report directly to the Global Content Hub Manager based in Barcelona. One of the most exciting challenges ahead is the incorporation of AI tools into daily workflows. The new hire will play a key role in identifying, testing, and implementing AI-driven solutions to optimize agent tasks from content creation and quality checks to partner communication and performance monitoring. This is a unique opportunity to be at the forefront of operational innovation within Glovo.</p><p><strong>Partner Onboarding & Content Quality</strong></p><ul><li>Own the full partner activation funnel: from Sales handover through menu creation, image upload, quality validation, and partner training on Glovo s tools</li><li>Ensure activation SLAs are met ( 96% of new partners onboarded within agreed timelines) across MA, TN, and CI</li><li>Maintain a content quality score of 98% across all three markets</li><li>Monitor partner performance during the first 60 days: offline time, working timetable, menu updates and proactively approach partners that did not launch successfully.</li></ul><p><strong>Provider & Team Management</strong></p><ul><li>Manage day-to-day capacity and performance of a 3rd-party content provider (15 25 agents), ensuring SLA compliance, quality standards, and efficient resource utilization</li><li>You will have 2 Team Leads + 1 QA from BPO reporting directly to you.</li><li>Build and maintain daily scorecards to monitor agent productivity and output quality</li><li>Train, coach, and provide structured feedback to the provider team; create or adapt local training materials as needed</li><li>Manage onboarding and offboarding of provider agents across all internal tools (Salesforce, Jira, Admin)</li></ul><p><strong>Operations, Data & Process Improvement</strong></p><ul><li>Track and report on key Content Operations KPIs: activation speed, content quality, partner performance in first 60 days, and budget adherence</li><li>Identify and implement at least 2 scalable process improvements per quarter, balancing speed, quality, and cost</li><li>Track, control, and report provider invoicing and working hours; keep operational costs within approved budget through accurate forecasting</li><li>Keep providers and local teams updated on process changes at Salesforce, Jira and Admin level</li><li>Lead and contribute to the integration of AI tools into operational workflows to drive efficiency at scale</li></ul><p><strong>Stakeholder Management & Reporting</strong></p><ul><li>Act as the main point of contact between local Commercial teams (Sales & Account Managers), Partner Operations, and the content provider</li><li>Present monthly business reviews with operational results, trends, and action plans to the Global Content Hub Manager and senior leadership</li><li>Coordinate cross-functional projects with local and global teams, implementing regional strategies at market level</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in operations, content management, or partner/customer success roles</li><li>Proven experience managing outsourced teams or 3rd-party providers</li><li>Fluent in French, Darija and English (written and spoken)</li><li>Strong data-driven mindset: experience tracking KPIs, SLAs, and building performance scorecards</li><li>Experience with Salesforce, or similar CRM/ticketing platforms</li><li>Excellent communication and stakeholder management skills: comfortable presenting results to senior leadership</li><li>Problem solver with an analytical approach, attention to detail, and a get things done attitude</li><li>Comfortable working in a fast-paced, high-growth tech environment</li><li>Experience managing budgets, invoicing, and cost control</li><li>Experience with Jira Service Desk or similar helpdesk tools</li><li>Knowledge of marketplace or delivery app operations (food tech, quick commerce)</li><li>Experience in partner onboarding or content creation at scale</li><li>Experience with Playvox, Toky, or similar QA/telephony tools</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As Partner Onboarding Lead for Morocco, Tunisia and Ivory Cost, you will own the full content and partner activation operation across three dynamic markets. You will be the driving force behind how hundreds of new restaurant partners experience Glovo for the first time ensuring their menus are live, their teams are trained, and their performance is on track from day one. This is a high-autonomy, high-impact role. You will manage a 3rd-party provider team of 15 25 agents, collaborate with local Commercial teams and senior leadership, and continuously improve the processes that make our operations scalable and efficient. You will report directly to the Global Content Hub Manager based in Barcelona. One of the most exciting challenges ahead is the incorporation of AI tools into daily workflows. The new hire will play a key role in identifying, testing, and implementing AI-driven solutions to optimize agent tasks from content creation and quality checks to partner communication and performance monitoring. This is a unique opportunity to be at the forefront of operational innovation within Glovo.</p><p>Partner Onboarding & Content Quality</p><ul><li>Own the full partner activation funnel: from Sales handover through menu creation, image upload, quality validation, and partner training on Glovo s tools</li><li>Ensure activation SLAs are met ( 96% of new partners onboarded within agreed timelines) across MA, TN, and CI</li><li>Maintain a content quality score of 98% across all three markets</li><li>Monitor partner performance during the first 60 days: offline time, working timetable, menu updates and proactively approach partners that did not launch successfully.</li></ul><p>Provider & Team Management</p><ul><li>Manage day-to-day capacity and performance of a 3rd-party content provider (15 25 agents), ensuring SLA compliance, quality standards, and efficient resource utilization</li><li>You will have 2 Team Leads + 1 QA from BPO reporting directly to you.</li><li>Build and maintain daily scorecards to monitor agent productivity and output quality</li><li>Train, coach, and provide structured feedback to the provider team; create or adapt local training materials as needed</li><li>Manage onboarding and offboarding of provider agents across all internal tools (Salesforce, Jira, Admin)</li></ul><p>Operations, Data & Process Improvement</p><ul><li>Track and report on key Content Operations KPIs: activation speed, content quality, partner performance in first 60 days, and budget adherence</li><li>Identify and implement at least 2 scalable process improvements per quarter, balancing speed, quality, and cost</li><li>Track, control, and report provider invoicing and working hours; keep operational costs within approved budget through accurate forecasting</li><li>Keep providers and local teams updated on process changes at Salesforce, Jira and Admin level</li><li>Lead and contribute to the integration of AI tools into operational workflows to drive efficiency at scale</li></ul><p>Stakeholder Management & Reporting</p><ul><li>Act as the main point of contact between local Commercial teams (Sales & Account Managers), Partner Operations, and the content provider</li><li>Present monthly business reviews with operational results, trends, and action plans to the Global Content Hub Manager and senior leadership</li><li>Coordinate cross-functional projects with local and global teams, implementing regional strategies at market level</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in operations, content management, or partner/customer success roles</li><li>Proven experience managing outsourced teams or 3rd-party providers</li><li>Fluent in French, Darija and English (written and spoken)</li><li>Strong data-driven mindset: experience tracking KPIs, SLAs, and building performance scorecards</li><li>Experience with Salesforce, or similar CRM/ticketing platforms</li><li>Excellent communication and stakeholder management skills: comfortable presenting results to senior leadership</li><li>Problem solver with an analytical approach, attention to detail, and a get things done attitude</li><li>Comfortable working in a fast-paced, high-growth tech environment</li><li>Experience managing budgets, invoicing, and cost control</li><li>Experience with Jira Service Desk or similar helpdesk tools</li><li>Knowledge of marketplace or delivery app operations (food tech, quick commerce)</li><li>Experience in partner onboarding or content creation at scale</li><li>Experience with Playvox, Toky, or similar QA/telephony tools</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>As part of the launch of our real estate platform, we are recruiting a Video Editor specializing in short and dynamic formats. Your role will be to transform our raw footage (property tours, expert interviews, neighborhood analyses) into high-performing content for our social media channels (TikTok, Reels, YouTube Shorts).</p><br><br><p><br>FUNCTIONS:</p><br><br><p><br>• Editing various formats: Edit real estate tours, "Top 3" lists by budget, neighborhood guides, and agent interviews;<br>• Retention optimization: Work on pacing (jump cuts, transitions), hooks, and sound design to maximize watch time;<br>• Graphic overlays: Integrate dynamic subtitles, title elements (lower-thirds), price tags, and map overlays;<br>• Format adaptation: Adapt a main shoot into several versions (15s, 30s, 60s) optimized for each platform (9:16 predominantly);<br>• Technical quality: Ensure color grading, audio mixing (voice clarity), and rigorous verification of on-screen information (prices, sizes, locations);<br>• Production management: File organization, raw footage archiving, and integration of feedback from the editorial team.<br> </p><br><br> <br> Required profile : <p>PROFILE:</p><br><br><p><br>• Associate's or Bachelor's degree (Bac+2/3)<br>• Experience: Minimum 3 years in video editing, with proven specialization in vertical formats (Social Media).<br>• Strong ability to simplify complex topics and excellent French writing skills.</p><br><br><p>JOB REQUIREMENTS:</p><br><br><p><br>• Advanced proficiency in Adobe Premiere Pro or DaVinci Resolve;<br>• Proficiency in After Effects for text and graphic animation;<br>• Demonstrate great attention to detail, especially regarding spelling, accuracy of real estate data, and adherence to the graphic charter.<br>• Responsiveness: Ability to produce quality content within short deadlines, matching the fast-paced publication rhythm.<br>• Local knowledge: Good understanding of Morocco's territory and major cities (Rabat, Casablanca, etc.) to ensure consistency and relevance of the content produced.</p><br><br><p>Desired Qualifications (Assets)</p><br><br><p><br>• Basic knowledge of filming (smartphone, mirrorless camera, stabilization) to assist during shoots.<br>• Ability to proofread and validate content in Arabic and French, especially for on-screen elements.<br>• Previous experience in real estate or the luxury sector is appreciated.<br> </p><br><br> <br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Description: </b>The Royal Service Agent is a true ambassador for the Fairmont La Marina Rabat-Salé. He/She provides personalized, warm and proactive service, responding effectively to customer requests and ensuring they have an exceptional experience.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To offer a professional, courteous and personalized service, in accordance with Fairmont standards.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respond effectively to customer calls and requests.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Record and follow up on customer requests in the hotel management system (PMS).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage wake-up calls, messages, and concierge requests.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Make reservations for restaurants, activities and various hotel services.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Inform customers about the facilities, services and experiences offered by the establishment.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure coordination with the different departments in order to guarantee optimal follow-up of requests.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adhere to Fairmont's operational, safety and quality standards.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac+2 in Hotel Management, Tourism or equivalent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 2 years of experience in Reception, Royal Service, Reservations or Customer Service, ideally in luxury hotels.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication and customer service skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to manage multiple requests simultaneously with calm and efficiency.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit, organizational skills and attention to detail.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in Opera PMS and Microsoft Office tools.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mandatory mastery of French and English.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Availability to work flexible hours, including weekends and holidays.</font></font></li></ul>
<p>The Service Desk Agent advises and assists users over the phone and electronically in solving problems related to hardware, software, networks and peripherals using available technology. Screens, diagnoses, researches and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users.</p><p>Role Responsibilities</p><ul><li>Identify issues, investigate root causes and recommend solutions to reported problems</li><li>Provide technical guidance in activities associated with identifying, prioritizing and resolving problems by telephone and e-mail</li><li>Screen, refer and diagnose internal inquiries and work requests relating to PC maintenance</li><li>May prepare help desk incident reports and assist in hardware and software evaluation</li><li>Participate in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>University education, preferably technical degree or Microsoft certifications;</li><li>Up to two years experience that shows good knowledge of Microsoft Operating Systems local and remote administration and Microsoft Office family applications;</li><li>Experience of providing remote IT support;</li><li>Excellent communication and customer service skills;</li><li>Fluency in Italian and French Languages;</li><li>Flexibility to work shifts if required.</li></ul>
<p>Must be able to work overnight and follow proper protocol in the overnight hours of hotel operation. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Assisting valet parking service upon guest s request on vehicle parking, retrieval.. Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Helps resolve customer complaints, assists guests in all inquiries in connection with hotel services, hours of operations, in-house events, directions, etc. Providing arriving guests with a hotel orientation. Will complete any tasks of a Doorman, Bellman. Greet all guests with a smile and offer them assistance. Assist overnight MOD with guests requests. Works harmoniously and professionally with co-workers.</p><p><strong>Desired Candidate Profile</strong></p><p>Four Seasons Casablanca is looking for a Guest Service Agent who shares a passion for excellence and who infuses enthusiasm into everything he does. Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests.</p>
<p>Under the overall supervision of the AVRR Project Officer and the direct supervision of the National Operation Officer, the Operation Assistant will be in charge of supporting case management and movement operations in the field (specifically through the following duties and responsibilities):</p><p>1. Conduct interviews with new applicants requesting IOM assistance and register their data using IOM relevant systems.</p><p>2. Perform airport services, such as providing custodial care of travel documentation; verifying identities and documentation, including exit permissions, visas, tickets and other items in the travel bag; assisting with airport formalities, including flight arrivals, curb-side assistance, check-in, luggage formalities, immigration procedures, security screening systems and customs clearance; escorting arriving individuals to ground transportation and departing individuals to their gates; visually confirming flights have departed; ensuring individuals with special needs or equipment receive appropriate support; and, as needed, sending notifications using relevant systems.</p><p>3. Assist individuals at IOM offices, or third-party facilities, including upon arrival with sign-in, verification of identity, orientation, food and non-food items, instructions, briefings, activities and resolution of issues; and upon departure for medical appointments, return travel or onward travel with briefings, luggage support and transition to transportation. Enter and update relevant data in the appropriate systems and ensure vulnerable individuals are assisted in a manner that ensures their safety, security and comfort; report all issues immediately to the appropriate supervisor(s).</p><p>4. Exchange correspondence with the Embassies of the countries of origin to request the issuance of travel documents.</p><p>5. Maintain contact with IOM missions in countries of origin, embassies and other essential IOM partners.</p><p>6. Contribute to the monitoring of vulnerable cases in coordination with other direct assistance programs and partner associations to facilitate integrated and effective assistance to program beneficiaries.</p><p>7. Provide regular feedback on work being accomplished to the National Operation Officer and/or supervisors and team members and keep supervisors immediately informed of any issues requiring their attention.</p><p>8. Undertake duty travel, if required, to participate in meetings or training sessions, or to escort individuals.</p><p>9. Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert the National Operation Officer or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.</p><p>10. Perform such other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Education : Bachelor s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with two years of relevant professional experience; or. School diploma with four years of relevant experience.</p><p>Experience : Experience in collaborating with government authorities, national/international institutions, United Nations agencies, and non-governmental organizations. Experience working on migration or the protection of vulnerable individuals, such as victims of trafficking, unaccompanied and separated children and other vulnerable groups. Prior experience working with international humanitarian organizations, nongovernmental or governmental institutions/organizations in a multicultural setting is an advantage</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p><strong>GENERAL MISSION</strong></p><br><br><p>The Boarding School Supervisor is responsible for maintaining order and discipline within the boarding school, ensuring the well-being of the students, their accommodation, and their development within the boarding school.</p><br><br><p><strong>MAIN TASKS</strong></p><br><br><p>• Ensure compliance with boarding school regulations;<br>• Manage access rights and exit permits;<br>• Oversee the allocation and assignment of student accommodation;<br>• Support and supervise students, especially during study and meal times;<br>• Handle potential incidents while keeping necessary records;<br>• Intervene with good judgment in case of conflicts;<br>• Work closely with the academic office team to ensure smooth coordination;<br>• Supervise the work of boarding school educational assistants;<br>• Participate in the preparation and implementation of the educational support and reinforcement program;<br>• Participate in the organization of various evaluation and examination activities;<br>• Contribute to the development and implementation of educational and enrichment project activities;<br>• Prepare and submit reports on student attendance and discipline to class councils, and possibly present absent and/or undisciplined students to these councils;<br>• Participate in disciplinary committees;<br>• Ensure a quality of life on campus that meets hygiene and safety standards;<br>• Coordinate with boarding school service providers and monitor their activities (cleaning, security, hygiene, technical, etc.);<br>• Lead cultural and artistic activities in coordination with the library, and organize outings for boarding students;<br>• Supervise activities taking place outside of the regular school day.</p><br><br> <br> <br> Required profile : <p><strong>KNOWLEDGE</strong></p><br><br><p>• Bachelor's degree (Bac+3) or higher in management, educational sciences, or social work;<br>• Proven experience of more than 2 years in boarding school management;<br>• Good command of spoken and written French; English is a plus;</p><br><br><p><strong>SKILLS</strong></p><br><br><p>• Excellent oral and written communication skills;<br>• Mediation and problem-solving abilities;<br>• Ability to manage emergencies and priorities;<br>• Disciplinary management skills;<br>• Proficiency in computer use (office software);<br>• First aid training would be desirable;</p><br><br><p><strong>PERSONAL ATTRIBUTES</strong></p><br><br><p>• Sense of responsibility;<br>• Responsiveness;<br>• Rigor;<br>• Listening skills;<br>• Availability and flexibility;<br> </p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Operations Agent (M/F)</font></font></b></font></font></div><div><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br></font></font></b></div><div><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">How to have an impact</font></font></b>
</div> <div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing transport files independently (import, export, crosstrade), including the processing of various cargoes: general cargo, Aerospace & Defense (AOG), industrial products, dangerous goods (DGR), etc.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize, supervise and orchestrate all air expeditions, ensuring compliance with KPIs, cut-off times, security constraints, and customer excellence standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Controlling the price offers put forward by the Pricing department and coordinating the internal and external stakeholders involved in transport is pointless.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create and update records in operating systems while ensuring reliable, accurate data quality that meets transport requirements.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Order and coordinate services with airlines, handling agents, freight forwarders, road haulers, bonded warehouses and other stakeholders.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and verify all required documentation (LTA/MAWB, HAWB, IATA declarations, air travel security, customs documents, certificates, etc.), manage invoicing and supplier control.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communicate regularly with clients, anticipate their needs, participate in follow-up meetings and manage complaints by implementing corrective actions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively contribute to the continuous improvement of processes, the optimization of workflows and the customer experience.</font></font></li> </ul> </div> </div> <div> <div> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we are looking for in you</font></font></b>
</div> <div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training in international transport, logistics, supply chain or equivalent (Bac+2/+3 minimum).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 2 years of proven experience in transportation is nothing.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A good understanding of incoterms, operational processes and transport-related operating systems is useless.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy, rigor, strong sense of customer service, excellent organization, ability to work under pressure and team spirit.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bilingual level in French, Arabic and English required.</font></font></li></ul></div></div></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p><strong>You are involved in the</strong> <strong>development</strong>, <strong>implementation,</strong> <b>management,</b> <strong>and</strong> <b>evaluation</b> <strong>of the</strong> <strong>school's</strong> <strong>educational</strong> <strong>project</strong>.</p><br><br><p>Through your actions and example, you contribute to the concrete improvement of the school's educational quality. You ensure the quality of teaching, support the educational teams, and contribute to the smooth educational operation of the school, in coordination with the General Director. You play a central role in coordinating teachers, liaising with families, and representing the school's educational vision to institutional partners. You ensure a proper balance between discipline and the personal development of students.</p><br><br><p><strong>Main responsibilities.</strong></p><br><br><p><strong>Educational Management.</strong></p><br><br><ul><li>Be a key player in the school's educational project,</li><li>Ensure the quality and consistency of teaching practices,</li><li>Support teachers in applying national and international educational standards where applicable,</li><li>Supervise the educational organization of cycles and levels,</li><li>Contribute to educational innovation and continuous improvement,</li><li>Actively participate in the animation of the School Council,</li><li>Lead the school's educational community,</li><li>Ensure strict adherence to the school's internal regulations,</li><li>Design, write, and update all materials, documents, and procedures necessary for the proper educational management of the school.</li></ul><p><strong>Team Management and Support.</strong></p><br><br><ul><li>Supervise, support, and assist teachers in their teaching practices,</li><li>Organize and lead all educational meetings,</li><li>Contribute to the integration and support of new teachers,</li><li>Lead the training of trainers and conduct training in your areas of expertise,</li><li>Lead and participate in the educational evaluation of teachers.</li></ul><p><strong>Student Monitoring.</strong></p><br><br><ul><li>Ensure the educational monitoring of students,</li><li>Participate in managing special educational situations,</li><li>Contribute to the implementation of actions promoting academic success and student well-being,</li><li>Supervise and develop extracurricular activities, both one-time and regular.</li></ul><p><strong>Family Relations.</strong></p><br><br><ul><li>Participate in communication with families and the parents' association.</li><li>Contribute to resolving educational or teaching-related situations,</li><li>Represent the school at meetings or educational events.</li></ul><p><strong>Institutional Coordination.</strong></p><br><br><ul><li>Ensure educational relations with educational authorities, institutional partners, and external stakeholders,</li><li>Ensure compliance with the specifications of the Moroccan Ministry of National Education.</li></ul><p><strong>Hygiene, Safety, and School Environment.</strong></p><br><br><ul><li>Ensure the application of hygiene and safety rules within the school,</li><li>Participate in improving the school environment,</li><li>Pay special attention to the safety and well-being of students.</li></ul><p><strong>School Representation.</strong></p><br><br><ul><li>Participate in institutional and educational meetings.</li><li>Occasionally undertake professional travel within the region.</li></ul> <br> <br> Required profile : <p><strong>Education.</strong></p><br><br><ul><li>Degree in Educational Sciences or Educational Management,</li></ul><p><strong>Experience.</strong></p><br><br><ul><li>At least 3 years of proven experience in an educational coordination role (Director or Head of Education), 10 years of experience in teaching,</li></ul><p><strong>Language Skills.</strong></p><br><br><ul><li>Arabic: native proficiency.</li><li>French: native proficiency.</li><li>English: B1 level minimum.</li></ul><p><strong>Management Skills.</strong></p><br><br><ul><li>Team management,</li><li>Analytical and decision-making skills,</li><li>Organizational skills and rigor,</li><li>Excellent communication skills,</li><li>Conflict management.</li></ul><p><strong>Professional Skills.</strong></p><br><br><ul><li>Thorough understanding of school operations,</li><li>Mastery of daily educational management of a school,</li><li>Mastery of educational standards,</li><li>Educational project management,</li><li>Teaching methods and techniques for preschool, primary, middle, and high school.</li><li>Design of training sequences,</li><li>Excellent writing skills in Arabic and French.</li></ul><p><strong>Personal Qualities.</strong></p><br><br><ul><li>Leadership and sense of responsibility,</li><li>Rigor and attention to detail,</li><li>Interpersonal skills,</li><li>Teamwork spirit,</li><li>Listening skills and diplomacy,</li><li>Genuine interest in children's well-being and education.</li></ul><p><strong>IT and Digital Skills.</strong></p><br><br><ul><li>Proficiency in Massar,</li><li>Proficiency in office software,</li><li>Experience with Madariss is a plus,</li><li>Experienced social media user.</li></ul><p><strong>Additional Assets.</strong></p><br><br><ul><li>Experience in a bilingual school,</li><li>Participation in educational reforms.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Join a recognized educational institution in the <strong>Education / Training</strong> sector as our next <strong>Middle School High School Educational Manager</strong>. Based in <strong>Oujda</strong>, you will play a central role in the educational dynamic and the development of our students.</p><br><br><p>Your main mission will be to ensure educational excellence and the smooth running of the middle and high school cycles. You will be a key player in defining and implementing the educational strategy, aiming for the development and success of each learner, while ensuring the cohesion of the teaching teams.</p><br><br><p>Your responsibilities will include:</p><br><br><ul><li>Supervising and leading the educational teams for the middle and high school cycles.</li><li>Individualized student monitoring, in collaboration with teachers, to support their learning journey.</li><li>Designing, implementing, and evaluating educational programs in line with the institution's guidelines.</li><li>Organizing assessments and monitoring academic results.</li><li>Actively participating in the life of the institution and its outreach.</li><li>Managing routine administrative tasks related to the cycles under your responsibility.</li></ul> <br> <br> Required profile : <p>Ideally, you hold a degree at <strong>Bac +3 level</strong>, with a specialization in <strong>Educational Sciences</strong>.</p><br><br><p>Professional experience of between <strong>3 and 10 years</strong> in similar roles or in teaching is highly desired. You have previously held positions of responsibility in an educational environment.</p><br><br><ul><li>Solid knowledge of middle and high school curricula.</li><li>Excellent leadership and team management skills.</li><li>A strong sense of organization, planning, and project management.</li><li>Listening, communication, and mediation skills.</li><li>Aptitude for educational innovation and problem-solving.</li><li>Strong commitment to the educational success of students.</li></ul><p>If you see yourself in this description and aspire to a stimulating position where you can use your expertise within a dynamic structure, apply now!</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Print and organize various necessary documents, summarize relevant information, and distribute information to appropriate employees. Maintain up-to-date knowledge of company safety programs within assigned area of responsibility, (e.g., food, retail), as well as all local, state, and federal regulations. Adhere to food safety and handling policies and procedures across all food-related areas. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Calculate figures for inventories, orders, and costs. Conduct inventory audits to determine inventory levels and needs. Notify manager/supervisor of low stock levels. Troubleshoot vendor delivery issues and oversee return process. Verify and track received inventory. Reconcile shipping invoices and receiving reports. Receive, unload, and process deliveries. Monitor PAR levels for all food items to ensure proper levels. Refuse acceptance of damaged, unacceptable, or incorrect items.<br>Assist management in training, scheduling, counseling, disciplining, and motivating and coaching employees; serve as a role model. Ensure adherence to quality expectations and standards. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and stairs and/or service ramps. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Inspired Education is the leading global group of premium schools, with a portfolio of 125 premium private schools spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 95,000 students receive a world-class learning experience from Kindergarten to Year 13. In 28 countries, Inspired schools are individually developed and anchored in the vibrant cultures of their respective locations. They collectively form an international family of schools that nurtures each student's academic and personal development in a progressive, dynamic, and innovative learning environment.</p><p>By joining our award-winning team of over 14,000 employees, you can work in state-of-the-art facilities alongside industry-renowned educators and leaders in some of the world's most desirable locations. We invest heavily in our team members who enjoy industry-leading professional development, exceptional career opportunities, and mobility across our group.</p><p>ROLE SUMMARY:</p><p>Khalil Gibran School Rabat (KGSR) is a vibrant and community-oriented institution offering premium British-style and Moroccan education to both local and expatriate students. Renowned for its progressive pedagogy and holistic educational philosophy, KGSR continues to build a strong reputation as a school committed to excellence, inclusion, and student well-being. We are currently seeking a Teacher Assistant to support teachers in delivering high-quality lessons and to help students in their academic and personal development. The successful candidate will assist in classroom activities, provide individualized support when needed, and contribute to fostering a positive and engaging learning environment. The ideal candidate will be collaborative, adaptable, and supportive, ensuring that students feel encouraged and safe. The post holder will also help monitor and report on students progress, while assisting teachers in maintaining high standards of learning, discipline, and safeguarding.</p><p>KEY RESPONSIBILITIES:</p><ul><li>Support the teacher in preparing and delivering engaging lessons across different subjects.</li><li>Assist individual students or small groups to reinforce learning concepts and provide additional guidance.</li><li>Contribute to maintaining a positive classroom environment and ensuring discipline and safeguarding standards.</li><li>Help with classroom organization, materials preparation, and administrative tasks.</li><li>Supervise students during lessons, activities, and school breaks as required.</li><li>Observe, monitor, and provide feedback to the teacher on student progress and areas needing support.</li><li>Collaborate with teaching staff, parents, and the wider school community to promote student well-being and growth.</li><li>Encourage students to develop independence, confidence, and positive social interactions.</li><li>Support inclusion by assisting students with additional learning needs.</li></ul><p>BE PART OF A DIVERSE INTERNATIONAL TEAM</p><p>We re a truly global community where your colleagues and students come from cultures and countries from all corners of the earth. So join us to connect, challenge, and collaborate with peers and renowned experts, as part of a diverse international team.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Relevant experience working with children, ideally in a school or educational setting.</li><li>Strong understanding of safeguarding, child protection, and professional conduct expectations in schools.</li><li>Excellent communication and interpersonal skills, with the ability to build positive relationships with children, staff, and parents.</li><li>A warm, patient, and proactive approach, with high expectations for pupil behaviour and engagement.</li><li>Flexibility and a collaborative mindset, with willingness to support across a range of classroom and school activities.</li><li>Ability to support learning effectively in both group and one-to-one settings, including behaviour and classroom management.</li><li>Experience in an international or diverse school environment (desirable).</li><li>Additional language skills relevant to the school location (advantageous but not essential).</li></ul><p>Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.</p>
<p>Inspired Education is the leading global group of premium schools, with a portfolio of 125 premium private schools spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 95,000 students receive a world-class learning experience from Kindergarten to Year 13. In 28 countries, Inspired schools are individually developed and anchored in the vibrant cultures of their respective locations. They collectively form an international family of schools that nurtures each student's academic and personal development in a progressive, dynamic, and innovative learning environment. By joining our award-winning team of over 14,000 employees, you can work in state-of-the-art facilities alongside industry-renowned educators and leaders in some of the world's most desirable locations. We invest heavily in our team members who enjoy industry-leading professional development, exceptional career opportunities, and mobility across our group.</p><p>ROLE SUMMARY:</p><p>Khalil Gibran School Rabat (KGSR) is a vibrant and community-oriented institution offering premium British-style and Moroccan education to both local and expatriate students. Renowned for its progressive pedagogy and holistic educational philosophy, KGSR continues to build a strong reputation as a school committed to excellence, inclusion, and student well-being.</p><p>Khalil Gibran School is looking for a Science teacher to join on us to deliver high-quality instruction in accordance with the Cambridge curriculum. This position starts in August 2026 and is a fixed term contract for 1 academic year.</p><p>KEY RESPONSIBILITIES:</p><p>Creating Engaging Lessons: Plan and deliver lessons that inspire and challenge all students and are in line with the school's curriculum, policies, and external assessment requirements. You will individualise and differentiate learning, ensuring each student is stretched, supported, and makes outstanding progress.</p><p>Supporting and Assessing Progress: Regularly assess students' in-class and at-home learning, providing targeted feedback to drive progress and ensure all students are challenged and supported in reaching their potential.</p><p>Building a Positive Learning Environment: Establish a classroom and school environment where students are invested in each other's flourishing, feel valued and supported, and are ready to take risks in their learning.</p><p>Collaborating and Sharing Best Practices: Work closely with colleagues as an active member of our learning community, sharing best practices, collaborating with colleagues, and dedicating yourself to your own professional development to ensure the highest standard of education for our students.</p><p>Contributing to School Life: Play an active role in the school's co-curricular programme, helping to create a well-rounded, enriching educational experience. From leading clubs to contributing to whole school initiatives, you will help shape the broader life of the school.</p><p>Collaborating with Parents: Maintain open and constructive communication with parents, building strong partnerships that support students' progress so that each child feels like an individual, well-known and respected.</p><p><strong>Desired Candidate Profile</strong></p><p>A relevant degree, PGCE, B.Ed., or equivalent, in the subject or age group you apply to teach. Minimum of 2 years teaching the British curriculum. Proven experience teaching Science. Confident in the use of IT in teaching, with a strong understanding of educational technologies. Excellent Microsoft Office skills. Experience working with educational platforms and apps for learning is preferred.</p><p>SAFEGUARDING STATEMENT:</p><p>Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>The Quality Assurance Agent will be responsible for supporting colleagues and suppliers in respecting the group's and its brands' quality standards and processes, while ensuring that product safety and quality meet the brands' requirements.</p><br><br><p>Daily activities and key responsibilities:</p><br><br><ul><li>Collaborate with the Quality Assurance (QA) manager, team leader, QA team, and office team to streamline brand-related activities and integrate its values and processes.</li><li>Transfer knowledge of the group's standard quality operating procedures to suppliers, train them, and ensure they fully understand expectations.</li><li>Provide hands-on training on QA/QC procedures and conduct random checks.</li><li>Organize pre-production meetings and carry out inspections according to the daily schedule.</li><li>Identify the causes of production and quality problems to provide appropriate solutions and establish a zero-defect culture within the factory.</li><li>Regularly update the action plan for the manager.</li><li>Share and discuss inspection results with the QA manager and team leader; prepare and enter inspection reports into the dedicated portal.</li><li>Maintain constructive working relationships with all suppliers and teams.</li><li>Effectively represent the company's policy, codes of good practice, and work processes to internal and external stakeholders, while ensuring that product development and sourcing are carried out in a socially responsible environment.</li><li>Perform any other tasks assigned by the supervisor.</li></ul><br> <br> Required profile : <p>To succeed in this role, the candidate must be results-oriented; they must be able to manage complexity and demonstrate a true team spirit.</p><br><br><p>SKILLS:</p><br><br><ul><li>Highly organized person with excellent communication, interpersonal, and planning skills; able to manage multiple tasks simultaneously and solve problems.</li><li>Autonomous, proactive, and able to work under pressure.</li><li>Solid understanding of fabrics, garments, and quality control criteria.</li><li>Willingness to learn and ability to adapt to a new environment.</li></ul><p>EXPERIENCE & QUALIFICATIONS:</p><br><br><ul><li>At least 3 years of experience in the Textile/Apparel sector</li><li>Experience dealing with European clients, preferably in the French market</li><li>Degree in a related field is a plus</li><li>Experience within a multinational buying office is a plus</li><li>Excellent communication skills and good command of French (oral and written) as well as the local language.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Main Duties and Responsibilities</strong></p>
<ul>
<li>Secure the financial health and stability of the company</li>
<li>Oversee the overall accounting processes ensuring that proper books of accounts are maintained for effective financial control in accordance with corporate standards and local statutory requirements</li>
<li>Conceptualize a smooth and efficient recovery plan to ensure that all debts are collected in a timely manner and coordinate with the sales and legal departments on credit actions</li>
<li>Develop financial business modules based on need using adequate tools to assess project costs, profits and risks</li>
<li>Oversee the annual budget preparation and periodic forecasts and prepare periodic financial analysis of the company financial situation supporting management decision</li>
<li>Standardize accounting schedules and implement quality review processes</li>
<li>Prepare and implement various accounting treatments as per IFRS</li>
<li>Develop and review accounting policies and procedures to ensure compliance with IFRS</li>
<li>Identify opportunities for optimizing financial and accounting operations and systems, consolidate operating improvements and processes at departmental level and drive the transformation with the IT department</li>
<li>Ensure the timely preparation of monthly, quarterly and annual financial statements for the company and its related subsidiaries in compliance with IFRS and/or other guiding principles</li>
<li>Lead and participate as the key finance stakeholder in cross functional teams</li>
<li>Implement and drive the core financial processes and reporting activities including annual operating plans, long term plans and quarterly business reviews</li>
<li>Lead ad hoc financial analysis and root cause investigations</li>
<li>Oversee the accurate and timely reporting of government taxes</li>
<li>Monitor financial performance indicators, analyze trends and causes on unexpected variances</li>
<li>Oversee the company s regulatory and reporting requirements and implement risk mitigation strategies</li>
<li>Coordinate with the top management on the treasury/cash flow requirements of the group</li>
<li>Liaise with the Legal Department and auditors to properly establish new entities for the company in other countries</li>
<li>Oversee and ensure compliance with local/international laws and Midis code of conduct</li>
</ul>
<p><strong>Talent Development</strong></p>
<ul>
<li>Ensure that human capital and capabilities are aligned with the company HR strategy at a departmental level</li>
<li>Act as an agent of change and challenge departmental structures and processes to accompany change initiatives</li>
<li>Lead and coach the team cultivating empowerment and ownership</li>
<li>Develop capabilities and secure a solid succession plan</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong></p>
<p>Bachelor s degree in Finance, Accounting or any other related field</p>
<p><strong>Experience</strong></p>
<ul>
<li>Minimum 7 to 10 years of experience in Accounting & Finance operations</li>
<li>Strong technical background with solid accounting fundamentals</li>
<li>Proven experience managing end-to-end financial activities</li>
<li>Ability to ensure accuracy, compliance, and financial control</li>
<li>Hands-on exposure to reporting, reconciliations, and operational finance</li>
<li>Experience working in dynamic, fast-paced business environments.</li>
</ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>Reporting to the Director of the CFO/CFA Business Unit (High Current / Low Current), the Business Development Manager is responsible for identifying, creating, and qualifying new business opportunities in their target markets. They are a growth engine for the company, with a proactive and "Outside-In" approach: understanding market dynamics and customer needs to generate business and open new accounts.<br>They act upstream in the sales cycle, transforming market signals into qualified opportunities, and then ensuring their structured handover to the closing sales teams.<br>The Business Unit covers three complementary technical areas - High Current (CFO), Low Current (CFA: video surveillance, security and access control, sound systems, BMS/BMS, VDI, active networks…) and Technical Lighting (controlled by DMX/KNX/DALI) - united under a differentiating "one-stop-shop" positioning. The Business Development Manager champions this integrated value proposition and actively develops commercial synergies between the three areas.</p><br><br><p><br>They are specifically responsible for:</p><br><br><ul><li>Identifying and developing new priority markets, segments, or geographic areas</li><li>Carrying out active and structured prospecting to generate new business opportunities</li><li>Conducting continuous market watch (projects, tenders, trends, key players)</li><li>Building and maintaining a qualified, reliable, and up-to-date opportunity pipeline</li><li>Defining account entry strategies and identifying the right access levers (specifiers, partners, decision-makers)</li><li>Mapping customer ecosystems</li><li>Developing strategic partnerships to accelerate opportunity generation</li><li>Managing upstream sales cycles until advanced qualification and handover to KAMs</li><li>Contributing to tender responses during the identification and pre-qualification phase</li><li>Ensuring the quality of CRM data and upstream forecasting</li><li>Capitalizing on field feedback and market knowledge</li><li>Promoting the integrated multi-trade offering (CFO, CFA, Technical Lighting) and developing cross-selling between the three areas to maximize value per account</li></ul> <br> <br> Required profile : <ul><li><strong>Education:</strong> Master's degree from a business or engineering school</li><li><strong>Experience:</strong> Minimum 10 years in B2B/B2G business development, ideally in the energy, public lighting, urban infrastructure, public services, or energy efficiency solutions sectors. Experience in low current fields (electronic security, video surveillance, access control, active networks, VDI, BMS/BMS…) and/or technical lighting (architectural or sports) is a decisive asset for this cross-functional role covering all three areas of the BU.</li></ul><p><strong>Key Skills:</strong> business development and prospecting for large public and private accounts; identification, qualification, and structuring of complex opportunities; mastery of long sales cycles and public tenders; sales pipeline management and CRM tools; understanding of technical, economic, and regulatory issues in energy and public lighting; development of strategic partnerships and management of a network of specifiers; high-level commercial negotiation; business case construction; knowledge of low current and technical lighting fields (DMX/KNX/DALI); knowledge of ecosystem manufacturers (Schneider, ABB, Cisco, Axis, Philips); mastery of quality requirements (ISO 9001).<br><strong>Soft Skills:</strong> entrepreneurial and results-oriented mindset, commercial rigor and discipline, perseverance and resilience, influencing and communication skills, autonomy and initiative.<br><strong>Location & Mobility:</strong></p><br><br><ul><li>Position based at headquarters (Marrakech/Rabat), with national reach. Frequent travel within the national territory (field prospecting, account visits, trade shows). Fluent French is essential; professional English is required; Arabic is appreciated.</li></ul><p><br><strong>What we offer:</strong></p><br><br><ul><li>Permanent contract (CDI)</li><li>Remote work: no</li><li>Tools: ERP SAGE X3/CRM, technical support (technical department & suppliers)</li></ul> <br><br> </div>