وظائف علاقات عامة في المغرب 2026 - قدم الان

من ٠ إلى ٠ سنة بيت.كوم

PR Supervisor

On-site - المغرب ٧ يوليو ٢٠٢٦

التسويق

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : OPPO is characterized by a strong collaboration-driven culture, where trust, close leadership and quality human relationships are at the core of the organization. The company fosters a collaborative environment that values collective engagement, talent development and employee accountability. This people-centered culture is strengthened by a strong innovation mindset, encouraging agility, creativity and openness to new ideas. Performance and organizational structure further support this balance, contributing to results and operational efficiency. Job : OPPO is recruiting a PR Supervisor (M/F) As part of its development in Morocco, OPPO is recruiting a PR Supervisor to strengthen brand visibility, develop media relations, and coordinate high-impact communications in a highly competitive market. Main responsibilities: <ul><li>Maintain and foster relationships with Moroccan media (tech, business, lifestyle).</li><li>Coordinate with PR agencies to plan and execute media actions.</li><li>Write and adapt press releases, media kits, and communication materials.</li><li>Ensure media coverage of product launches, marketing campaigns, and brand events.</li><li>Ensure brand message consistency across all communication channels.</li><li>Monitor brand reputation and contribute to crisis communication management.</li><li>Track the performance of PR actions and prepare regular reports.</li><li>Supervise and support junior staff and/or service providers involved in PR actions.</li></ul> Required profile : <ul><li>Bachelor's or Master's degree (3-5 years) in communication, public relations, marketing, or equivalent field.</li><li>2 to 5 years of experience in public relations or communication.</li><li>Experience in the tech, telecom, or consumer electronics sectors is a plus.</li><li>Previous experience in a PR agency is an asset.</li><li>Strong writing skills, sense of storytelling, and communication abilities.</li><li>Good organizational skills, attention to detail, and project management abilities.</li><li>Mandatory proficiency in French and English.</li></ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

Guest Relations Agent

On-site - المغرب ٢٨ يوليو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Guest Relations Agent  (20276) Au Mazagan, nous personnalisons chaque aspect du séjour de nos invités pour les ravir et leur faire vivre l'attrait de la magie marocaine. Mazagan Beach & Golf Resort est une destination magique, un lieu où la grandeur se joint à la générosité, avec un éventail étonnant d'activités et de divertissements pour toute la famille sur les côtes de l'Atlantique. Dans le cadre du renforcement de nos équipes, nous recrutons un Chargé Clientèle Casino (H/F). Missions : <ul> <li>Accueillir et orienter les clients du Casino.</li> <li>Répondre aux demandes et assurer leur satisfaction.</li> <li>Traiter les réclamations et assurer leur suivi.</li> <li>Coordonner avec les différents services pour garantir une expérience client de qualité.</li> </ul> Profil : <ul> <li> Une première expérience dans la relation client ou l’hôtellerie. </li> <li>Excellent sens du service et de la communication.</li> <li>Bonne maîtrise du français et de l’anglais.</li> <li>Présentation soignée et aisance relationnelle.</li> </ul> Rejoignez une équipe authentique, créative, chaleureuse et professionnelle. Nous croyons au bonheur de nos invités, au-delà de tout ce qu'ils ont pu imaginer. Nous les épatons à chaque instant et créons des souvenirs qui dureront toute une vie. Vous serez au cœur de cette vision, qui consiste à innover en permanence pour offrir des expériences exceptionnelles et des souvenirs éternels. </div>

من ٠ إلى ٠ سنة بيت.كوم

Guest Relations Agent

On-site - المغرب ٢٣ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description de l'entreprise Pourquoi travailler chez Accor ? Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité. Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor. En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/. Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS Description du poste <ul><li>Veiller à la préparation des arrivées quotidiennes les clients en termes de contrôle d'attribution des chambres, d'équipements et de demandes spéciales des invités ainsi que la mise en place des accueils en chambre, et propreté</li><li>Interagir de manière positive avec les différents services de l’hôtel afin de garantir un accueil exceptionnel, et pour préciser les besoins de ses clients</li><li>Accueillir et accompagner en chambre les clients.</li><li>Collecter les informations relatives aux clients dans le but d’améliorer les futurs séjours</li><li>Établir un relationnel de qualité avec le client, dès l'accueil et tout au long de son séjour, afin de le fidéliser</li><li>Fournir un service amical et courtois aux clients et répondre rapidement à toutes les demandes</li><li>Etre présent/e sur l’ensemble des points de vente de l'hôtel afin d’interagir avec les clients, en ayant un comportement et une tenue irréprochable</li><li>Personnaliser les séjours des clients : préférences clients, anniversaires…</li><li>Prendre l'initiative d'ajouter une expérience personnalisée et chercher des opportunités afin de créer des surprises et moments mémorables</li><li>Prendre en charge les réclamations, en veillant à apporter des solutions dans les meilleurs délais et assurer la liaison avec le service concerné</li><li>Toutes autres tâches, telles qu’assignées</li></ul> Qualifications <ul><li>Bac+2 en Gestion Hôtelière ou équivalent.</li><li>Minimum 2 ans d'expérience en Guest Relations, Réception ou Service Client.</li><li>Excellente présentation et sens du service client.</li><li>Maîtrise d'Opera (un atout).</li><li>Bonnes capacités de communication, d'organisation et de gestion du stress.</li><li>Esprit d'équipe, sens du détail et orientation client.</li><li>Maîtrise obligatoire du français et de l'anglais.</li></ul> Informations supplémentaires Notre Engagement Diversité & Inclusion : Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents. </div>

من ٠ إلى ٠ سنة بيت.كوم

Client Relations Manager

On-site - المغرب ٩ يوليو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : We are looking for a Client Relations Manager for one of our clients with proven experience in call centers, having held positions as Manager, Supervisor, or Team Leader. The ideal candidate must be strongly results-oriented, with a good command of performance indicators and KPIs. He/she will be responsible for managing client relations activity, monitoring objectives, analyzing performance, and implementing corrective actions to improve service quality and customer satisfaction. The position also involves managing and supervising teams, daily operational monitoring, handling customer complaints, and implementing procedures to ensure efficient and professional handling of requests. The candidate will also need to master recruitment, training, team support, and skills development, in order to guarantee a level of performance in line with the set objectives.  Required profile : Profile sought • Proven experience in a call center or client relations, with significant managerial experience. • Previous experience as a Manager, Supervisor, or Team Leader. • Strong focus on figures, results, and performance. • Good command of KPI tracking and dashboards. • Ability to manage, supervise, train, and motivate a team. • Experience in handling and following up on customer complaints. • Proficiency in team recruitment, training, and support. • Immediate availability   </div>

من ٠ إلى ٠ سنة بيت.كوم

Customer Relations Officer

On-site - المغرب ٢ يوليو ٢٠٢٦

أخرى

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Bank of Africa is characterized by a strong culture of innovation, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced collaborative culture, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid organizational foundation, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate competitive dimension supports a results-driven mindset and a continuous pursuit of excellence. Job : Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a client portfolio. You will need to propose and sell the full range of products and services to clients at all times. Your commercial actions will be carefully planned and managed according to global and individual objectives. Risk prevention will be a constant challenge. Required profile : With a commercial or financial background (Master's degree from a Business School or University), you have at least 2 years of prior experience in a similar role. Your strong commercial sense, excellent writing skills, ability to listen and argue will be your main assets for success in this role. Rigor, organization, and teamwork skills will also be necessary. </div>

من ٠ إلى ٠ سنة بيت.كوم

Customer Relations and Sales Agent

On-site - المغرب ٣٠ يونيو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Cnexia is driven by a culture strongly focused on performance and competitiveness, where ambition, challenge and customer orientation are key drivers of success. This dynamic is complemented by a collaborative dimension, promoting trust, teamwork and close managerial support. It also integrates an innovation component that encourages initiative, adaptability and experimentation. Finally, a structured organizational culture underpins the whole by ensuring process rigor, reliability and operational efficiency. Job : Training start date: Monday, June 8 Are you bilingual in French/English, passionate about customer relations, and motivated by sales challenges? Join Cnexia, a major player in customer relationship management, and participate in the launch of a new project dedicated to cable services (TV, internet, telephone). Your role: be the first point of contact for customers, handle call reception, customer retention, and additional sales. Your tasks: Call reception: respond to the requests of French-speaking and English-speaking customers with professionalism. Technical support: diagnose and resolve issues related to cable, internet, and TV services. Customer follow-up: update information in our CRM tools. Additional sales: propose premium options and achieve sales targets. Customer retention: promote existing offers to strengthen satisfaction and loyalty. Required profile : Job Offer Description Training start date: Monday, June 8 Are you bilingual in French/English, passionate about customer relations, and motivated by sales challenges? Join Cnexia, a major player in customer relationship management, and participate in the launch of a new project dedicated to cable services (TV, internet, telephone). Your role: be the first point of contact for customers, handle call reception, customer retention, and additional sales. Your tasks: Call reception: respond to the requests of French-speaking and English-speaking customers with professionalism. Technical support: diagnose and resolve issues related to cable, internet, and TV services. Customer follow-up: update information in our CRM tools. Additional sales: propose premium options and achieve sales targets. Customer retention: promote existing offers to strengthen satisfaction and loyalty. Required Skills and Experience Perfect command of French and English (spoken and written). Experience in a call center, customer service, or sales (beginners accepted if they have a proven sales aptitude). Excellent active listening and persuasion skills. Computer literacy and speed of execution. Team spirit, enjoyment of challenges, and results-oriented. Benefits Permanent contract upon integration. Paid initial training starting June 8 + sales coaching. CNSS (Moroccan Social Security) + free private health coverage. Round-trip transportation provided. Attractive performance bonuses. Career advancement opportunities in a modern and dynamic international environment. </div>

من ٠ إلى ٠ سنة بيت.كوم

Customer Relations Advisor

On-site - المغرب ٢٥ يوليو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : CAC (Centrale Automobile Chérifienne) is characterized by a strong collaborative culture, placing people, trust and teamwork at the core of its organization. A close management approach supports guidance, empowerment and long-term working relationships within committed teams. This dynamic is complemented by a competitive dimension, focused on performance, ambition and customer satisfaction. It is also supported by a structured organizational culture, ensuring rigor, efficiency and process reliability, while a more moderate innovative component fosters adaptability and continuous improvement. Job : As a Customer Relations Advisor, your main role is to handle customer requests for car brands by phone, both making and receiving calls. Required profile : - Associate's or Bachelor's degree with very good communication skills and fluent French. - Good listening skills, commitment, and problem-solving abilities. - Previous successful experience in a call center would be a plus. </div>

من ٠ إلى ٠ سنة بيت.كوم

Public Cloud Solution Consultant

On-site - المغرب ٥ يونيو ٢٠٢٦

أخرى

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Ce que nos collaborateurs aiment le plus chez nous ❤ : Pour consulter leurs avis certifiés Company culture : Orange Maroc operates within a corporate culture that strongly combines collaboration and performance, with both dimensions playing an equally important role. The company values teamwork, trust, employee support and collective success, while also encouraging ambition, achievement and a strong results-oriented mindset. This culture is complemented by an innovative approach that promotes agility and adaptability in a constantly evolving environment. Greater emphasis is placed on people and performance than on formal processes, creating a work environment that is collaborative, demanding and stimulating. Job : MISSION: Ensure the technical qualification of customer needs within the scope of the position and structure suitable ICT solutions, ensuring their technical consistency, operational feasibility, and alignment with the architecture standards defined by the ICT Directorate's Solution Architects and Solution Product Managers. Translate customer requirements into structured technical proposals and actively contribute to RFP/RFQ responses, securing technical assumptions and implementation scenarios in the pre-sales phase.Contribute to the development of solution costing in coordination with the Solution Architects teams and provide technical support to clients within the framework of bid processes. SCOPE: The position covers all Public Cloud offers, including: Hyperscalers (AWS, Azure, OCI, GCP, etc.) across all IaaS, PaaS, and SaaS layers Enterprise SaaS Solutions from hyperscalers (M365, Google Workspace, and associated collaborative solutions) Advanced SaaS and PaaS solutions from hyperscalers, including generative AI services, intelligent assistants, Data & Analytics platforms (Data Lake, Data Warehouse), and managed ML services Associated cross-functional cloud services (DNS, domain names, SSL certificates, etc.) Regulatory, security, and sovereignty requirements applicable to Public Cloud environments MAIN RESPONSIBILITIES: Technically qualify customer needs in the pre-sales phase and analyze functional, technical, and regulatory requirements Translate functional and technical needs into structured ICT solutions, consistent with the catalog and adapted to the client's operational context Contribute to the construction of solution architectures in collaboration with Solution Architects Evaluate the technical and operational feasibility of proposals, identifying dependencies, prerequisites, and integration constraints Identify technical risks and propose appropriate mitigation scenarios Contribute to RFP/RFQ responses and associated technical documentation, ensuring the quality and consistency of deliverables Build and consolidate final technical proposals within the framework of bid processes, ensuring the soundness of the assumptions made Contribute to the development of solution costing in coordination with the Solution Architects teams Support Sales teams in complex sales cycles, particularly on strategic or multi-technology opportunities Participate in technical presentations, workshops, and client scoping sessions Support the execution of Proof of Concepts (PoC) and contribute to the technical validation of proposed scenarios Challenge technical assumptions and ensure the overall consistency of proposed solutions Contribute to the capitalization of feedback and the updating of internal repositories Ensure the alignment of proposals with architecture standards and product orientations defined by the Solution & Product Engineering Department   Required profile : - Education: <ul><li>Master's degree (Bac+5) in Computer Science, Networks, Telecommunications, or Information Systems.</li><li>Engineering degree or specialized Master's in Cloud Computing, IT Infrastructure, or Information Technology.</li></ul>- Experience: <ul><li>Experience in Cloud consulting, Cloud architecture, or technical pre-sales.</li><li>Proficiency in Public Cloud solutions (AWS, Azure, GCP, OCI) for IaaS, PaaS, and SaaS layers.</li><li>Experience in designing and sizing Cloud solutions for B2B clients.</li></ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

Customer Relationship Manager

On-site - المغرب ٢ يوليو ٢٠٢٦

المبيعات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Bank of Africa is characterized by a strong culture of innovation, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced collaborative culture, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid organizational foundation, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate competitive dimension supports a results-driven mindset and a continuous pursuit of excellence. Job : Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a portfolio of clients. You will need to continuously offer and sell the full range of products and services to clients. Your commercial actions will be carefully planned and managed according to overall and individual objectives. Risk prevention will be a constant challenge. Required profile : With a commercial or financial education (Bac+5 level) from a Business School or University, you have a minimum of 2 years of previous experience in a similar role. Your strong commercial sense, your writing skills, your ability to listen, and your capacity to argue will be your main assets for success in this role. Rigor, organization, and the ability to work in a team will also be necessary. </div>

من ٠ إلى ٠ سنة بيت.كوم

Reception and General Services Officer

On-site - المغرب ٥ يوليو ٢٠٢٦

الإدارة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : ALH Holding is characterized by a collaboration-driven culture, where people, trust and teamwork are central to the organization. Employees operate in a supportive environment shaped by close management that encourages engagement and accountability. This foundation is strengthened by a strong organizational focus, ensuring structure, efficiency and process reliability. The culture is further balanced by a performance mindset and openness to innovation, supporting both results and adaptability. Job : To provide physical and telephone reception for visitors, clients, and employees To direct visitors and manage access to the premises To manage the telephone switchboard and handle mail and packages To ensure the management of meeting rooms and reservations To maintain the common areas and reception area To oversee the need for office supplies and consumables To follow up with external service providers (cleaning, security, maintenance, catering, etc.) To participate in the management of office equipment and supplies To follow up on internal requests related to general services To ensure the follow-up of technical interventions and maintenance operations Required profile : Associate's degree (Bac+2) in management, administration, or secretarial studies A first experience of 1 to 3 years in a similar role is mandatory Neat appearance and excellent reception skills Good interpersonal skills and service-oriented attitude Organization, rigor, and ability to manage multiple tasks simultaneously Good oral and written communication skills </div>

من ٠ إلى ٠ سنة بيت.كوم

Relations Manager

On-site - المغرب ٢٠ مايو ٢٠٢٦

تكنولوجيا المعلومات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : HUIR – International University Hospital of Rabat operates within a predominantly collaborative culture, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong innovation dimension, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role. Job : Rabat International University Hospital (HUIR) is looking for a qualified and motivated Hospital City Doctors Relations Manager (M/F) to join our team. You will be responsible for creating and developing a network of privileged "City Correspondents" to improve communication and coordination between UIR hospital and liberal health professionals in the region. You will ensure the link between UIR hospital and city doctors through regular visits to their practices and the development of suitable communication tools. Among the main responsibilities: 1. Hospital-City Relations Development: <ul> <li> Create and maintain a network of city doctor correspondents</li> <li> Make regular visits to private practices</li> <li> Strengthen collaboration and communication between UIR hospital and city health professionals</li> <li> Be the preferred contact person for city doctors for any request or communication difficulty with UIR hospital</li> </ul> 2. Promotion and Deployment of Communication Tools: <ul> <li> Present and test the communication tools set up for city doctors: professional application, dedicated space on the website, secure messaging, conferences, breakfasts, etc.</li> <li> Propose and assist with downloading and using the tools developed by UIR hospital</li> <li> Participate in the continuous improvement of digital tools for health professionals</li> <li> Monitor the updating and development of the professional application</li> </ul> 3. Coordination and Animation of Collaborative Actions: <ul> <li> Create and lead a Hospital-City working group</li> <li> Energize joint actions between hospital teams and private practitioners</li> <li> Propose new tools and actions to improve the communication and coordination pathway</li> <li> Encourage the involvement of UIR hospital doctors in the partnership approach with city medicine</li> </ul> 4. Management of Communication Materials: <ul> <li> Ensure the monitoring, creation, and updating of the section dedicated to health professionals on the UIR hospital website</li> <li> Produce a monthly newsletter for city doctors</li> <li> Participate in the dissemination of medical and institutional information</li> <li> Ensure the quality and consistency of communication materials</li> </ul> 5. Activity Monitoring and Reporting: <ul> <li> Ensure monitoring of actions carried out with health professionals.</li> <li> Identify the needs and expectations of city doctors.</li> <li> Produce activity reports and propose areas for improvement.</li> <li> Relay field information to management and relevant departments. </li> </ul> Required profile : Education: <ul> <li> Master's degree (Bac +5)</li> </ul> Experience: <ul> <li> Proven experience (minimum 5 years) in similar roles, ideally in the healthcare sector</li> </ul> Required professional qualities: <ul> <li> Mastery of communication and professional relationship techniques</li> <li> Knowledge of the hospital environment and the healthcare sector</li> <li> Ability to develop and manage a professional network</li> <li> Management and monitoring of communication projects</li> <li> Excellent interpersonal skills and contact ability</li> <li> Active listening and diplomacy</li> <li> Initiative and autonomy </li> </ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

Supervisor-Guest Relations

On-site - المغرب ١٣ يونيو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests. Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

من ٠ إلى ٠ سنة بيت.كوم

General Services Manager

عن بُعد - المغرب ١٤ يوليو ٢٠٢٦

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : General Services Manager (M/F) We are recruiting for a highly renowned group a General Services Manager (M/F) to manage and optimize the company's general services and infrastructure. Main tasks: • Supervise all general services: maintenance, security, concierge, vehicle fleet, supplies, and equipment. • Ensure the management and maintenance of buildings and facilities. • Manage external service providers and monitor maintenance contracts. • Ensure the proper functioning of equipment and the compliance of facilities. • Optimize costs related to general services and propose improvement actions. • Guarantee compliance with hygiene, safety, and environmental standards. • Monitor purchases and supplies related to general services. • Participate in the arrangement of workspaces and internal logistics management.   Required profile : Profile sought: • Bachelor's degree to Master's degree (Bac+3 to Bac+5) in management, logistics, maintenance, or equivalent. • Proven experience in a similar role. • Good command of managing service providers and general services. • Organized, rigorous, and responsive. • Excellent coordination and priority management skills. • Proficient in office software.   </div>

من ٠ إلى ٠ سنة Naukri Gulf

Supervisor-Guest Relations

On-site - المغرب - بولمان ١٥ يونيو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests. Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None </div> <div> </div> </div></section>

من ٠ إلى ٠ سنة بيت.كوم

Team Leader - Customer Relations Center

On-site - المغرب ١٠ يونيو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Outsourcia operates within a predominantly competitive and performance-driven culture, where ambition, challenge and the achievement of measurable goals are key drivers of success. The company promotes self-improvement, competitiveness and a strong customer focus, with a clear emphasis on results and market positioning. This performance mindset is complemented by a collaborative and people-oriented dimension, encouraging team cohesion, accountability and supportive management. Innovation and structured processes further enhance efficiency and organizational agility. Job : As part of the development of our activities, we are looking for a Team Leader capable of driving operational performance, supporting their team members, and contributing to the achievement of production and quality objectives. If you have solid experience in management within a customer relations center and wish to grow in a dynamic and multicultural environment, this opportunity is for you. Your main missions As a Team Leader, your mission will be to: Manage, lead, and support a team of advisors to achieve set goals. Monitor and analyze performance indicators (productivity, quality, customer satisfaction, absenteeism, etc.). Implement action plans to improve individual and collective results. Conduct coaching, feedback, and evaluation sessions to develop your team members' skills. Ensure compliance with procedures, quality standards, and contractual commitments. Identify training needs and support the onboarding of new employees. Provide regular reports to management and propose areas for continuous improvement. Foster a positive, motivating, and performance-oriented work environment. Required profile : Associate's degree (Bac+2) minimum, ideally in management, business administration, or equivalent. Significant experience as a Team Leader, Team Lead, or Supervisor within a call center or customer relations center. Excellent management, coaching, and performance management skills. Strong analytical and decision-making abilities. Organizational skills, autonomy, and results-oriented. Interpersonal skills and excellent communication skills. Proficiency in office software and performance management tools. Mandatory language skills The candidate must be at least bilingual and master one of the following language combinations: English / Spanish English / Italian French / Spanish French / Italian English / Dutch French / Dutch Excellent oral and written communication in the mastered languages is essential. Qualities we are looking for: Natural leadership and ability to unite a team. Analytical and problem-solving skills. Sense of responsibility and initiative. Customer focus and results-driven. Ability to work in a dynamic and multicultural environment. </div>

من ٠ إلى ٠ سنة بيت.كوم

Back Office General Services

On-site - المغرب ٤ يوليو ٢٠٢٦

الإنشاءات والعقارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : MAIN MISSION:  As our activities grow, the person in this role will provide operational support within the General Services department. They will manage the administrative tasks for temporary workers, follow up on payroll in coordination with temp agencies, and handle various administrative tasks. They will ensure that all internal departments have the necessary resources for smooth operation, while guaranteeing compliance with administrative procedures and cost control. MAIN TASKS & RESPONSIBILITIES:  1. Management of temporary workers and payroll follow-up Manage the administrative follow-up of temporary workers. Centralize and send variable payroll information to temp agencies. Check timesheets and invoices from service providers. Manage contracts, renewals, and end of assignments. Act as the main point of contact for temp agencies on administrative and payroll matters. Participate in resolving discrepancies and issues related to temporary worker payroll. 2. Back Office Support Manage the administrative files of personnel. Update databases and dashboards. Prepare, file, and archive administrative documents. Track absences, leaves, and personnel movements. Participate in the physical archiving of documents. Contribute to the preparation of reports. 3. Support for General Services Provide administrative support for the activities of the General Services department. Participate in the follow-up of services and supplier relations. Contribute to order management and the tracking of administrative needs. Process and follow up on certain internal requests in coordination with the relevant departments. Required profile : Education Associate's or Bachelor's degree (Bac+2 to Bac+3) in Management, Human Resources, Administration, or equivalent. Experience 1 to 2 years of previous experience in an administrative, payroll, or administrative support role is desired. Experience in managing temporary workers is a plus. Skills Proficiency in office software. Good knowledge of administrative processes. Proficiency in administrative follow-up of temporary worker payroll. Accuracy in handling administrative data. Personal Qualities Organizational skills. Rigor and reliability. Team spirit and good interpersonal skills. Responsiveness and service-oriented. Ability to work in a dynamic environment. </div>

من ٠ إلى ٠ سنة بيت.كوم

Technico-Commercial B2C (Patient Relations - Hearing Health)

On-site - المغرب ٢٥ يوليو ٢٠٢٦

المبيعات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : Do you enjoy convincing, taking on challenges, and building trusting relationships with your patients? Are you looking for a position where commercial performance and human impact go hand in hand? Join a leading network of hearing correction centers in Morocco, driven by strong values: Listening, Empathy, Commitment, and Enthusiasm. As part of our growth, we are recruiting Sales Technicians with a strong results-orientation and excellent interpersonal skills. Your missions • Welcome and support patients throughout their hearing journey • Identify their needs and propose suitable solutions • Develop the commercial activity of the center • Achieve your performance goals • Build lasting relationships with your clients Required profile : Profile sought • Master's degree (commerce, management, science, or equivalent) • Minimum 2 years of successful sales experience • Strong results-driven mindset and love for challenges • Excellent interpersonal skills and persuasion ability • Dynamism, enthusiasm, and initiative • Comfortable with consultative selling What we offer • Comprehensive training in hearing health • Dynamic and stimulating environment • Attractive remuneration (fixed + motivating variable) • Opportunities for rapid advancement • Profession with a strong human impact Are you results-oriented, seeking challenges, and focused on customer relations? Do you want to grow in an environment where performance is recognized? Join a leading network and give meaning to your ambition. Website: www.auditec.ma Job Location: Settat  </div>

من ٠ إلى ٠ سنة بيت.كوم

Customer Retention & Relationship Expert

On-site - المغرب ١٥ يوليو ٢٠٢٦

المبيعات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Marketing Call Center is built around a predominantly cooperative culture, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an innovative mindset that stimulates creativity and initiative, alongside a performance-driven approach based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability. Job : Our call center is recruiting future talents to strengthen its excellence center in Loyalty & Retention! Come use your persuasive skills for a high-end and exciting French-speaking project, where you will be the guarantor of a second chance for our clients.- Handle requests from French-speaking clients who wish to cancel their contract, practice active listening to identify the real reasons for their departure and ease tensions.- Design and promote tailor-made offers or backup solutions to re-engage clients and secure their loyalty.- Accurately record commercial agreements in the system and follow up on client files until final validation.- Achieve retention goals while ensuring an impeccable level of communication in line with the project's quality standards. Required profile : You have a perfect command of spoken French (level C1/C2 required) with fluent speech, impeccable grammar, and natural verbal leadership.With a keen sense of negotiation and commercial psychology, you know how to handle complex objections and the word "No" motivates you.You demonstrate excellent active listening, great empathy, and unwavering resilience in difficult customer situations.You are results-oriented, independent, dynamic, and possess excellent stress and priority management skills.A successful first experience in retention, loyalty, or telesales is a major asset for this position. </div>

من ٠ إلى ٠ سنة بيت.كوم

Head of Development, Continuing Education and Business Relations

On-site - المغرب ١١ يوليو ٢٠٢٦

المبيعات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Université Internationale de Rabat (UIR) operates within a strongly performance-driven and competitive culture, where ambition, academic excellence and institutional reputation are key success drivers. This environment is reinforced by a significant innovation dimension, promoting research, experimentation and the development of high-impact projects. The culture is further supported by a collaborative approach, encouraging team engagement, knowledge sharing and close leadership. To a lesser extent, structured processes help ensure operational efficiency and reliability across academic and administrative activities. Job : As part of the development of our continuing education activities and the strengthening of our relationships with companies, we are recruiting a Head of Development, Continuing Education and Business Relations - Casa Campus Main missions: 1. Commercial Development and Activity Development (Priority Mission) <ul><li>Develop continuing education activities to achieve revenue, participant recruitment, and program growth objectives.</li><li>Define, implement, and manage commercial and marketing actions (BtoB & BtoC) in coordination with the relevant teams.</li><li>Ensure multi-channel commercial prospecting (phone, email, events, professional networks, partnerships, etc.) and develop a portfolio of prospects and companies.</li><li>Manage the entire commercial cycle: lead qualification, follow-ups, appointments, negotiation, conversion, contracting, registrations, invoicing, and payment tracking.</li><li>Ensure commercial follow-ups and debt collection in collaboration with the relevant departments.</li><li>Develop and retain relationships with partner companies, identify new opportunities, and contribute to the development of new programs.</li><li>Manage commercial dashboards, monitor KPIs (leads, conversion rates, revenue, participants, payments, satisfaction, etc.), and implement necessary corrective actions.</li><li>Conduct market research to adapt the offering and strengthen the positioning of Continuing Education.</li></ul>2. Management of Continuing Education Programs <ul><li>Ensure the pedagogical and administrative coordination of programs, from registration to graduation.</li><li>Plan training sessions, coordinate instructors, and ensure the smooth running of classes.</li><li>Supervise exams, defenses, grades, certifications, and graduation processes.</li><li>Ensure the quality of the participant experience and monitor the careers of graduates.</li></ul>3. Quality, Accreditations, and Continuous Improvement <ul><li>Supervise syllabus management and ensure program compliance with academic standards.</li><li>Participate in accreditation processes (AACSB, EQUIS, AMBA) and continuous improvement initiatives.</li><li>Implement and monitor dashboards as well as academic, commercial, and operational performance indicators.</li></ul>4. Business Relations, Events, and Institutional Coordination <ul><li>Develop relationships with companies, partners, and Alumni to strengthen the Executive ecosystem.</li><li>Organize events, conferences, ceremonies, and Study Trips, and support participants during international mobility.</li><li>Ensure coordination with the Rabat campus, participate in institutional meetings, and ensure alignment with the Rabat Business School strategy.</li></ul> Required profile : Behavioral Skills <ul><li>Strong results orientation with the ability to achieve revenue and recruitment targets</li><li>Excellent interpersonal skills, service-oriented, independent, and rigorous in carrying out tasks</li><li>Good coordination, organization, and project management skills</li></ul> Operational Skills <ul><li>Excellent skills in prospecting, negotiation, sales management, and partnership development</li><li>Proficiency in office tools, CRM, and information systems</li><li>Proficiency in French and English, both written and spoken</li></ul>Profile Master's degree (Bac+5) in Management, Commerce, Marketing, Business Administration, or equivalent field Proven experience in business development, client relations, and/or continuing education </div>

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Technico-Commercial B2C (Patient Relations - Hearing Health)

Customer Retention & Relationship Expert

Head of Development, Continuing Education and Business Relations

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