وظائف مدير مكتب - الرباط المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>Main Duties and Responsibilities</p><br><br><br><p>1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p><br><br><br><p>2. To escort guests and familiarize them with facilities and services.</p><br><br><br><p>3. To produce and distribute relevant information lists to other departments.</p><br><br><br><p>4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p><br><br><br><p>5. To take reservations, amendments and handle general enquiries regarding bookings.</p><br><br><br><p>6. To prepare all pre-registration for the following day's arrivals.</p><br><br><br><p>7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p><br><br><br><p>8. To handle all facsimiles, e-mails and typing as requested.</p><br><br><br><p>9. To be able to multitask and work in a demanding environment</p><br><br><br><p>10. To give a detailed hand over to the oncoming shift.</p><br><br><br><p>11. To ensure a high standard of grooming, deportment and personal hygiene.</p><br><br><br><p>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p><br><br><br><p>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p><br><br><br><p>14. To assist all other Front Office departments whenever needed as long as previously trained for.</p><br><br><br><p>15. To be a welcoming and attentive presence in the Lobby.</p><br><br><br><p>16. To perform all task to Four Seasons standards.</p><br><br><br><p>17. To develop all task regarding the night shift.</p><br><br><br><p>18. To be able to easily interact with guest and deal with basic complains.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>Main Duties and Responsibilities</p><br><br><br><p>1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p><br><br><br><p>2. To escort guests and familiarize them with facilities and services.</p><br><br><br><p>3. To produce and distribute relevant information lists to other departments.</p><br><br><br><p>4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p><br><br><br><p>5. To take reservations, amendments and handle general enquiries regarding bookings.</p><br><br><br><p>6. To prepare all pre-registration for the following day's arrivals.</p><br><br><br><p>7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p><br><br><br><p>8. To handle all facsimiles, e-mails and typing as requested.</p><br><br><br><p>9. To be able to multitask and work in a demanding environment</p><br><br><br><p>10. To give a detailed hand over to the oncoming shift.</p><br><br><br><p>11. To ensure a high standard of grooming, deportment and personal hygiene.</p><br><br><br><p>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p><br><br><br><p>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p><br><br><br><p>14. To assist all other Front Office departments whenever needed as long as previously trained for.</p><br><br><br><p>15. To be a welcoming and attentive presence in the Lobby.</p><br><br><br><p>16. To perform all task to Four Seasons standards.</p><br><br><br><p>17. To develop all task regarding the night shift.</p><br><br><br><p>18. To be able to easily interact with guest and deal with basic complains.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe AZURA</strong> is driven by a predominantly <strong>collaborative</strong> culture, where people, trust and teamwork are central to daily operations. A close and supportive management style promotes guidance, accountability and long-term employee engagement. This approach is strengthened by a strong <strong>innovation</strong> dimension, fostering initiative, agility and openness to change. More moderate <strong>organizational</strong> and <strong>competitive</strong> elements provide structure and performance focus, while maintaining a people-centered and collective-oriented environment. </p><br><br> <br> Head office address : <span> Agadir </span> <br> Desired personality traits : <p> <span> Extraversion </span> <span> Improvisation </span> <span> Rationalism </span> <span> Need for action </span> <span> Involvement at work </span> </p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As a Warehouse Manager, you will be responsible for the daily management of the warehouse, ensuring efficient stock management, product quality, and meeting production needs. You will supervise a team and liaise between different departments to optimize logistics and production operations.</p><br><br><p>Main Responsibilities:<br> - Supervise and manage stock levels, ensure restocking, and minimize stockouts.<br> - Implement and monitor stock management procedures to ensure accurate inventory.<br> - Lead and train a team of warehouse staff, assign tasks, and evaluate their performance.<br> - Promote a safe and efficient working environment.<br> - Collaborate closely with departments to ensure a smooth supply chain.<br> - Communicate stock and logistics needs and issues.<br> - Ensure the quality and safety of stored products, following current standards and regulations.<br> - Identify and implement opportunities for continuous improvement in stock and logistics management processes.<br>&nbsp;</p><br><br><br> <br> <br> Required profile : <p>Education: Bac+2 to Bac+3 in logistics, stock management, management, or equivalent.</p><br><br><p>You have at least 5 years of experience in a similar role.</p><br><br><p>Required Skills:<br>• Stock management rules;<br>• Professional obligations regarding hygiene and safety;<br>• Office and computer skills;<br>• Good command of French, both spoken and written.<br>If you have the necessary skills, then this position is for you!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>The Sales Manager defines and implements the overall commercial strategy for the entire activity of<br>Reinforcements and steel processing.<br>You are the driver of sales and profit growth. You negotiate major accounts contracts<br>with major construction companies, general contractors, prefabricators, and infrastructure developers.<br>You manage the technical and sales team and work in close synergy with the Design Office<br>and Production to maximize the conversion rate of offers.</p><br><br><p>Commercial Strategy &amp; Pricing Policy Definition - Develop the commercial policy for the Reinforcements activity in line with the strategic vision of the General Management.<br>- Define the pricing policy, tonnage price lists, and shaping rates, taking into account market price fluctuations.<br>- Set volume objectives (tonnage sold), sales, and profit margins for the teams.<br>• Major Account Commercial Development &amp; Negotiation - Prospect, negotiate, and secure framework agreements and major infrastructure projects (civil engineering structures, industrial buildings,<br>civil engineering).<br>- Maintain and develop a high-level decision-maker network (Operations Managers, Main Works Purchasing Managers, Lead Site Managers).<br>- Structure responses to major calls for tenders and support technical and financial presentations to clients.<br>• Team Management - Supervise, lead, and develop the sales force (technical sales engineers, account managers, and client managers).<br>- Oversee Sales Administration (ADV) and ensure billing accuracy.<br>- Drive commercial performance through key performance indicators.<br>• Internal Synergy, Risk Management &amp; Market Watch - Collaborate closely with the Design Office (Methods) and Production to adapt industrial capacity to<br>customer needs.<br>- Implement rigorous customer risk management (credit limits, credit insurance coverage, and collection).<br>- Ensure permanent competitive and strategic market monitoring. </p><br><br> <br> <br> Required profile : <p>We are looking for a high-level sales leader with an influential network in the construction, steel, or building materials trading sectors.<br>The candidate must master complex sales (high-stakes deals, long cycles, steel/raw material price adjustments) and have a results-oriented and profitable development mindset. </p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <p>As part of strengthening our internal control system, we are recruiting an Internal Control Manager to ensure the security, compliance, and reliability of our processes.</p><br><br><p><strong>Responsibilities:</strong></p><br><br><p> Execute the internal control plan within the BUs and carry out field controls<br> Document first and second-line controls, report discrepancies, and contribute to reporting<br> Monitor internal control indicators<br> Ensure the application of procedures and support operational teams<br> Participate in control campaigns and BU operational committees</p><br><br> <br> Required profile : <strong>Profile:</strong> <br> <p> Master's degree in Finance, Audit, Management Control, Accounting, or equivalent<br> Minimum 4 years of experience in internal control, audit, or operational control<br> Good knowledge of operational and financial processes<br> Rigor, organization, and attention to detail<br> Good interpersonal and communication skills<br> Proficiency in office tools</p><br><br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Do you want to give meaning to your insurance expertise? A leading professional organization is managing a large-scale insurance program covering all its members for Health, Professional Liability, and Assistance.In this context, we are looking for a meticulous and organized Insurance Manager, who will play a central role in managing this program.A key position, rich in interactions, offering real autonomy and a global vision of a strategic insurance system.</p><br><br><p>Main tasks: Ensure the administrative management and follow-up of contracts and memberships related to the insurance program, as well as coordinating exchanges with various internal and external stakeholders.</p><br><br><p>Main responsibilities:&nbsp;<br>• Ensure the sending, follow-up, and archiving of membership forms and contractual documents;<br>• Ensure the updating and reliability of databases;<br>• Participate in processing administrative adjustments and file tracking;<br>• Ensure follow-up of claims and coordinate exchanges with various stakeholders;<br>• Guarantee the proper administrative and operational follow-up of the insurance program;<br>• Develop regular reports and set up monitoring dashboards;<br>• Participate in the continuous improvement of administrative and management processes.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>Required skills:<br>• Excellent organizational and follow-up skills;<br>• Rigor and attention to detail;<br>• Proficiency in Excel and office tools;<br>• Good communication and coordination skills;<br>• Discretion and sense of confidentiality.</p><br><br><p><br>Desired knowledge:<br>• General knowledge in Health Insurance, Professional Liability, and Assistance;<br>• Knowledge of administrative processes related to contract and membership management;<br>• Experience in the insurance or brokerage sector would be an asset.</p><br><br><p><br>What we offer:<br>• A stable and structured work environment within a leading professional organization;<br>• A versatile position, interacting with multiple stakeholders (members, insurers, brokers);<br>• Opportunities for skills development in insurance program management.</p><br><br><p><br>Job conditions:<br>Work location: Rabat<br>Contract type: Permanent (CDI)</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : We are hiring a <strong>Human Resources Manager</strong> to support the operational management of our HR activities at our site located in <strong>Khouribga</strong>.<br>As a true link for HR policy on the ground, you will be responsible for the proper management of the site's human resources, with a strong focus on personnel administration, payroll management, compliance with social regulations, and daily support for managers.<br><ul><li>Ensure administrative management of personnel throughout the employees' journey (hiring, transfers, absences, departures, administrative files, etc.).</li><li>Guarantee the smooth running of the payroll process by ensuring the reliability of variable data and the accuracy of HR data.</li><li>Ensure compliance with social legislation, internal procedures, and regulatory obligations.</li><li>Manage disciplinary procedures and support managers in handling individual situations, in compliance with the legal framework.</li><li>Advise and support managers on daily HR topics and in managing their teams.</li><li>Monitor HR indicators and produce the necessary reports for activity management.</li><li>Participate in the continuous improvement of HR processes and contribute to site HR projects.</li><li>Contribute to maintaining a positive social climate by ensuring constructive dialogue with various stakeholders.</li><li>Participate in recruitment and ensure the onboarding of new employees, based on site needs.</li><li>Contribute to the implementation of skills development actions and monitor the training plan.</li></ul> <br> Required profile : <p>With a Master's degree (Bac+5) in Human Resources, Personnel Management, or equivalent, you have a minimum of <strong>4 years</strong> of experience in a similar role or as a generalist HR professional, ideally in a multi-activity or operational environment.</p><br><br><p>You are recognized for your close proximity to the field, your listening skills, and your ability to manage priorities with responsiveness and professionalism.</p><br><br><p><strong>Qualities expected to succeed in this role:</strong></p><br><br><p><br>Solid expertise in labor law, personnel administration, and payroll management processes.<br>Excellent interpersonal and communication skills.<br>Ability to support managers and handle sensitive situations.<br>A high degree of organization, confidentiality, and accuracy.<br>Strong autonomy and good adaptability.<br>Analytical and problem-solving skills.<br>Proficiency in office software and HR information systems.</p><br><br><p>Do you want to grow in a stimulating environment and actively contribute to human and organizational performance? Join us now by applying for this opportunity.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Prevas</strong> is characterized by a <strong>strong organizational culture</strong>, where structure, reliability and process efficiency are central to its operations. The company values a well-defined framework supported by leadership that ensures consistency and operational performance. This foundation is complemented by a <strong>collaborative dimension</strong>, promoting teamwork, trust and employee development. A performance-driven mindset and openness to innovation further complete this balance, supporting both results and adaptability. </p><br><br> <br> Job : <p>As part of our business development, we are recruiting an Operations Manager for our Marrakech agency.</p><br><br><p>Reporting to the Commercial Development Department of PREVAS, this role is responsible for the operational management of the agency, ensuring the quality of customer service, and contributing to portfolio growth through prospecting and acquiring new clients.</p><br><br><p><strong>Your tasks:</strong></p><br><br><p>- Supervise the daily operations of the agency.<br>- Ensure the compliance of files and procedures with current regulations in the insurance sector.<br>- Lead, support, and develop the skills of the operational team.<br>- Organize, plan, and assign activities within the team.<br>- Optimize internal processes (subscriptions, claims, complaints, and customer follow-up).<br>- Guarantee responsive, high-quality, and satisfaction-oriented customer service.<br>- Develop and maintain trusting relationships with partner insurance companies.<br>- Conduct prospecting activities to grow the agency's client portfolio.<br>- Identify and convert new business opportunities.<br>- Participate in sales meetings and contribute to achieving development goals.<br>- Monitor operational performance indicators (quality, deadlines, customer satisfaction, and productivity).<br>- Prepare regular reports for the Commercial Development Department.</p><br><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>- Master's degree (Bac+5) in Insurance, Management, Finance, or equivalent.<br>- Significant experience of at least 5 years in the insurance sector, ideally within a brokerage agency or in an operational role.<br>- Excellent knowledge of insurance products (Car, Health, Multirisk, Civil Liability, Life, etc.).<br>- Mastery of the workings of a brokerage agency, subscription processes, and claims management.<br>- Good knowledge of the regulatory framework applicable to the insurance sector.<br>- Proficiency in business management tools (DIAM) and office software (Pack Office).<br>- Leadership, ability to manage, support, and unite a team.<br>- Excellent organizational, planning, and priority management skills.<br>- Strong interpersonal skills, customer service orientation, and a commercial mindset.<br>- Analytical thinking, ability to make quick decisions, and resolve operational issues.<br>- Autonomy, initiative, and results-oriented.</p><br><br><p><strong>Benefits and work environment:</strong></p><br><br><p>- A position with responsibilities within a growing insurance brokerage firm.<br>- A dynamic, stimulating, and performance-oriented work environment.<br>- Attractive salary with an annual bonus.<br>- Continuous training program and real career progression opportunities.<br>- Attractive social benefits: CNSS, CIMR, and supplementary health insurance.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Akdital </strong>is driven by a strong <strong>performance-oriented</strong> culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.<br> This competitive mindset is balanced by a real commitment to <strong>innovation</strong>, supporting the development of new medical and organizational practices.<br> <strong>Collaboration</strong> also plays an important role, with solid teamwork and supportive management in a demanding environment.<br> A structured and disciplined approach ensures the <strong>quality, safety, and reliability</strong> essential to the medical sector. </p><br><br> <br> Job : <p>We are recruiting an <strong>Human Resources Manager</strong> to support the operational management of HR activities for our site based in <b>Nador.</b></p><br><br><p>As a true link for HR policy in the field, you will play a key role in supporting teams and managers, while ensuring the proper deployment of HR processes and the maintenance of a healthy and high-performing social climate.</p><br><br><p><strong>Your main responsibilities:</strong></p><br><br><ul><li>Ensure administrative management of staff and follow-up of employee files.</li><li>Oversee payroll-related elements and ensure the reliability of HR data.</li><li>Participate in the management of site recruitments and ensure the onboarding of new employees.</li><li>Contribute to the deployment of training actions and support the development of employee skills.</li><li>Support managers in the daily management of their teams.</li><li>Ensure compliance with social legislation and internal procedures.</li><li>Monitor HR indicators and produce necessary reports.</li><li>Participate in the continuous improvement of HR processes and the management of site HR projects.</li><li>Contribute to maintaining a positive social climate and managing social relations.</li></ul> <br> Required profile : <p>With a Bac+5 (Master's degree) in Human Resources, Personnel Management, or equivalent, you have a minimum of <strong>4 years</strong> of experience in a similar role or as a generalist HR, ideally in a multi-business or operational environment.</p><br><br><p>You are known for your field proximity, your listening skills, and your ability to manage priorities with reactivity and professionalism.</p><br><br><p><strong>Qualities needed to succeed in this role:</strong></p><br><br><p>A solid grasp of labor law, personnel administration, and payroll management processes.<br>Excellent interpersonal and communication skills.<br>The ability to support managers and handle sensitive situations.<br>A high level of organization, discretion, and rigor.<br>Strong autonomy and good adaptability.<br>Analytical and problem-solving skills.<br>Proficiency in office tools and HR information systems.</p><br><br><p>Do you want to grow in a stimulating environment and actively contribute to human and organizational performance? Join us now by applying for this opportunity.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Missions</strong></p><br><br><ul><li>Manage sickness claims files (opening, follow-up, reimbursements and assistance to insured persons).</li><li>Ensure the processing of claims related to work accidents (declaration, follow-up of compensation and coordination with various stakeholders).</li><li>Handle automobile claims (declarations, expert assessments, repairs, compensation and recourse).</li><li>Ensure the follow-up of declarations, compensation and reimbursements.</li><li>Check supporting documents and ensure deadlines are met.</li><li>Carry out regular reporting and ensure procedures and deadlines are respected.<br>&nbsp;</li></ul> <br> <br> Required profile : <ul><li>Bac+2/3 in Insurance, Management, Law or equivalent.</li><li>Previous experience in claims management is desired.</li><li>Rigor, organizational skills and good interpersonal skills.</li><li>Proficiency in office tools.</li></ul><p><strong>Location: </strong>Mohammedia<br><strong>Contract:</strong> Temporary</p><br><br><p><strong>Do you fit the profile?</strong><br>Do not hesitate to apply by sending your CV to the following address: mohammedia@groupe-crit.com</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives. </p><br><br> <br> Job : <p>Join a dynamic company in the <strong>Medical Equipment</strong> sector as a <strong>Counter Manager</strong>. Based in <strong>Tangier</strong>, you will be the face of our company to our clients and the pillar of our counter's daily management. This is a unique opportunity to develop your career within an organization recognized for its expertise.</p><br><br><p>Your role will be essential in achieving our sales goals and ensuring customer satisfaction. You will actively contribute to the company's brand image and the smooth running of sales and service operations.</p><br><br><p>Your main responsibilities will include:</p><br><br><ul><li>Welcoming clients, prospects, and partners in person and by phone.</li><li>Managing orders, quotes, and invoices in accordance with internal procedures.</li><li>Monitoring stock levels and participating in inventory counts.</li><li>Organizing and maintaining the counter area for optimal presentation.</li><li>Contributing to the achievement of counter sales targets.</li><li>Providing various administrative support related to commercial activities.</li><li>Informing and advising clients on our products and services.</li></ul> <br> Required profile : <p>A degree of <strong>Bachelor's +3</strong> is required. A specialization in <strong>Sales</strong>, <strong>Commercial</strong>, or <strong>Export</strong> would be a major asset.</p><br><br><p>Professional experience of <strong>1 to 3 years</strong> in a similar role is requested. Knowledge of the medical equipment sector would be a appreciated plus.</p><br><br><ul><li>Excellent <strong>communication</strong> and <strong>customer relations</strong> skills.</li><li>Organizational skills and rigor in administrative management.</li><li>Autonomy and proactivity in problem-solving.</li><li>Proficiency in standard computer tools (Office Suite) and commercial management software.</li><li>Good interpersonal skills and team spirit.</li><li>Adaptability and quick learning ability.</li></ul><p>If you recognize yourself in this description and this challenge motivates you, do not hesitate to apply now. Send my CV to the recruiter</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <ul><li>Dashboard update with: BI/BO or macro extraction + PLM + PEPP (PEPP or CR meeting).</li><li>Weekly meeting with the trades (ADAS, DSEE, Engines, etc.) + Monitoring of PRS purchasing contracts, series and supply parts problems.</li><li>Monitoring of officializations (OCM, NFC).</li><li>Follow-up of the business in the GIMUX meeting.</li><li>Codification meeting, update of the tracking file and monitoring of subjects.</li><li>Construction of the PDD with quality and trades.</li><li>Definition of use case (using NFC, product variation, Emulation and others).</li></ul> <br> Required profile : <p><strong>Profile:</strong> Master's degree (Bac+5)</p><br><br><p><strong>Experience:</strong> 1 to 2 years</p><br><br><p><strong>Skills:</strong></p><br><br><p>• Review of milestones and the project: development of the progress summary for the entire window scope in collaboration with the model manager.<br>• Project review with the different departments.<br>• Monitoring of the quality results for each tool and resolution of blocking points.<br>• Update of the Landing file.<br>• Monitoring of tools for modernization<br>• Coordination / facilitation of meetings /<br>• PLM Desk</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe AZURA</strong> is driven by a predominantly <strong>collaborative</strong> culture, where people, trust and teamwork are central to daily operations. A close and supportive management style promotes guidance, accountability and long-term employee engagement. This approach is strengthened by a strong <strong>innovation</strong> dimension, fostering initiative, agility and openness to change. More moderate <strong>organizational</strong> and <strong>competitive</strong> elements provide structure and performance focus, while maintaining a people-centered and collective-oriented environment. </p><br><br> <br> Head office address : <span> Agadir </span> <br> Desired personality traits : <p> <span> Need for objectivity </span> <span> Organization </span> <span> Rationalism </span> <span> Respect of the rules </span> <span> Conventional </span> </p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Under the authority of the Executive Director, <strong>the Administrative, Financial, and Operations Director</strong> is responsible for the <strong>administrative, financial, accounting, and legal management of the Permanent Secretariat of the African Capitals of Culture.</strong></p><br><br><p>They ensure the proper management of the organization's resources, the reliability of administrative and financial procedures, and the compliance of operations with the requirements of institutional and financial partners.</p><br><br><p>In a context of developing a pan-African cultural cooperation organization, they support the structuring of the Secretariat and ensure the financial management of all the institution's activities, whether it be the functioning of the Secretariat, cooperation programs, the editions of the African Capitals of Culture, or events organized by the Secretariat.</p><br><br><ul><li>the accounting and financial management of the Secretariat;</li><li>the preparation and monitoring of the annual operating budget;</li><li>the preparation, monitoring, and control of budgets for programs, projects, and editions;</li><li>the administrative and financial management of grants, funding agreements, sponsorships, partnerships, and institutional funding;</li><li>the financial monitoring of projects funded by national and international donors;</li><li>the preparation of budgets for responses to calls for proposals;</li><li>the financial management of events organized by the Secretariat;</li><li>the production of financial reports for partners and donors;</li><li>the implementation of management control, budget monitoring, and steering tools;</li><li>the structuring of administrative and financial procedures for a rapidly growing institution.</li></ul><p><strong>Financial, Accounting, and Administrative Management of the Secretariat</strong></p><br><br><p>The Administrative, Financial, and Operations Director is responsible for the overall financial management of the Permanent Secretariat.</p><br><br><p>They are notably responsible for:</p><br><br><ul><li>the preparation and monitoring of the annual operating budget;</li><li>the supervision of general and analytical accounting;</li><li>treasury management;</li><li>the preparation of accounting closings;</li><li>the production of financial statements;</li><li>the implementation of management control tools;</li><li>the monitoring of financial indicators;</li><li>the preparation of decision-making dashboards;</li><li>the preparation of financial audits.</li></ul><p><strong>Management of Funding, Grants, and Relations with Donors</strong></p><br><br><p>The Administrative, Financial, and Operations Director ensures the proper administrative and financial management of the funding obtained by the Secretariat.</p><br><br><p>They are notably responsible for:</p><br><br><ul><li>ensuring the financial management of grant agreements;</li><li>monitoring financing agreements;</li><li>ensuring the administrative monitoring of sponsorships, partnerships, and institutional funding;</li><li>controlling the eligibility of expenses according to the specific rules of each donor;</li><li>preparing financial reports for partners;</li><li>ensuring the monitoring of contractual deadlines and reporting obligations;</li><li>preparing audits of funded projects;</li><li>managing administrative and financial relations with funders.</li></ul><p><strong>Financial Management of Programs and Projects</strong></p><br><br><p>In collaboration with the Executive Director, the Project Manager, and the Program Coordination Manager, they ensure the financial management of the various programs supported by the Secretariat.</p><br><br><p>In this capacity, they are notably responsible for:</p><br><br><ul><li>preparing provisional budgets for projects;</li><li>developing financing plans;</li><li>participating in the financial structuring of responses to calls for proposals;</li><li>monitoring the financial execution of projects;</li><li>controlling expenditure commitments;</li><li>ensuring the financial monitoring of the African Capitals of Culture editions;</li><li>producing financial statements for programs;</li><li>proposing tools for budget optimization.</li></ul><p><strong>Financial Management of Events and Missions</strong></p><br><br><p>The Administrative, Financial, and Operations Director ensures the budgetary management of events, conferences, institutional meetings, missions, and activities organized by the Secretariat.</p><br><br><p>They are notably responsible for:</p><br><br><ul><li>preparing provisional budgets for events;</li><li>ensuring financial monitoring of their preparation and implementation;</li><li>controlling expenses and their compliance with approved budgets;</li><li>monitoring quotes, markets, contracts, and orders;</li><li>supervising supplier payments;</li><li>producing financial statements for events;</li><li>contributing to cost optimization.</li></ul><p><strong>Administration, Human Resources, and Legal Affairs</strong></p><br><br><p>The Administrative, Financial, and Operations Director oversees all administrative functions of the Secretariat.</p><br><br><p>They are notably responsible for:</p><br><br><p><strong>Administration</strong></p><br><br><ul><li>supervision of general administration;</li><li>implementation and improvement of internal procedures;</li><li>insurance management;</li><li>monitoring of contracts and agreements;</li><li>document management and administrative archiving.</li></ul><p><strong>Human Resources</strong></p><br><br><ul><li>preparation and monitoring of employment contracts;</li><li>administrative management of staff;</li><li>monitoring of consultants and service providers;</li><li>participation in recruitment;</li><li>implementation of HR procedures.</li></ul><p><strong>Legal</strong></p><br><br><ul><li>monitoring of partnership agreements;</li><li>control of regulatory compliance;</li><li>monitoring of administrative and tax obligations;</li><li>relations with legal counsel.</li></ul><p><strong>Office Operations</strong></p><br><br><p>They also oversee the support functions of the Secretariat:</p><br><br><ul><li>petty cash for the office;</li><li>premises maintenance;</li><li>purchases and supplies;</li><li>supplier monitoring;</li><li>premises upkeep;</li><li>general logistics.</li></ul><p><strong>Structuring and Development of the Organization</strong></p><br><br><p>The Administrative, Financial, and Operations Director actively contributes to the structuring of the Permanent Secretariat.</p><br><br><p>In this capacity, they participate in:</p><br><br><ul><li>the implementation of administrative and financial procedures;</li><li>the formalization of validation processes;</li><li>the creation of steering tools;</li><li>the development of internal control;</li><li>risk management;</li><li>the continuous improvement of administrative and financial processes;</li><li>the structuring of an organization intended to develop on a pan-African scale.</li></ul> <br> <br> Required profile : <ul><li><strong>Master's degree (Bac +5) in finance, accounting, management, administration, or equivalent.</strong></li><li>Minimum of 5 years of experience in administrative and financial management positions.</li><li>Experience desired in an international organization, an NGO, a foundation, a public or semi-public institution, or a cultural organization.</li><li>Proven experience in managing projects funded by national and international donors.</li><li>Experience in structuring or developing a growing organization is appreciated.</li></ul><p><strong>Technical Skills</strong></p><br><br><ul><li>Financial and accounting management</li><li>Management control</li><li>Budget preparation and monitoring</li><li>Treasury management</li><li>Grant and funding agreement management</li><li>Project financial monitoring</li><li>Market and contract management</li><li>General administration</li><li>Human resources</li><li>Legal management and compliance</li><li>Advanced proficiency in Excel and financial management tools</li><li>Proficiency in office software</li></ul><p><strong>Expected Skills</strong></p><br><br><ul><li>Excellent organizational skills</li><li>High level of rigor</li><li>Analytical and synthetic thinking skills</li><li>Sense of responsibility</li><li>Ability to manage multiple projects simultaneously</li><li>Ability to work in a multicultural environment</li><li>Interpersonal skills</li><li>Initiative</li><li>Ability to propose solutions</li></ul><p><strong>Languages</strong></p><br><br><ul><li>French: fluent</li><li>English: fluent (spoken and written) essential</li></ul><p>Proficiency in a third working language of the African Union (Arabic, Portuguese, or Spanish) is an asset.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Attijariwafa bank</strong> operates within a predominantly <strong>collaborative culture</strong>, placing people, trust, and teamwork at the heart of its organization. The bank <strong>promotes</strong> close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is <strong>balanced</strong> by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also <strong>embraces</strong> innovation, <strong>supported</strong> by structured processes that ensure reliability, efficiency, and operational excellence. </p><br><br> <br> Job : <p>As part of our business development, we are looking for dynamic and motivated <strong>Customer Managers</strong>. If you meet these criteria and wish to evolve in a stimulating environment, then this opportunity is for you.&nbsp;</p><br><br><p>As a <strong>Customer Manager</strong>, your responsibilities will include:</p><br><br><p><br>• Welcoming and guiding individual and professional clients.<br>• Managing the cash desk and carrying out daily banking operations (deposits, withdrawals, transfers, etc.).<br>• Ensuring, with the Principal Customer Manager or the Branch Manager, treasury management (collecting or gathering funds, supplying ATMs).<br>• Processing valuables and centralizing accounting daily records.<br>• Developing a client portfolio and marketing simplified banking products.<br>• Ensuring compliance with internal procedures and current standards.</p><br><br> <br> Required profile : <p>• <strong>Bac+2/Bac+3</strong> level education: BTS, DTS, DUT, DEUG, or Bachelor's degree with a specialization in Economics and Management, Accounting &amp; Finance, or Marketing &amp; Sales.<br>• You are dynamic, autonomous, and a team player.</p><br><br><br><p><strong>Why join us?</strong></p><br><br><p>• Join a leading bank in the financial market, focused on people and innovation, and <strong>certified Top Employer for 4 consecutive years</strong>.<br>• Benefit from a stimulating work environment with many opportunities for professional development.<br>• Enjoy competitive benefits (attractive salary, continuous training, etc.).</p><br><br><p>Send us your CV, we look forward to discovering your profile!</p><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role. </p><br><br> <br> Job : <p>Responsible for a profit center, they are in charge of the overall management of the restaurant: managerial, operational, financial, commercial, safety, and human resources, particularly regarding training and staff management (QSP, turnover, sales, team development, etc.). Brand ambassador, serving our customers in line with the Brand's service culture, the Restaurant Manager is also responsible for welcoming our customers and ensuring their complete satisfaction by being able to analyze their needs and advise them in their choices.</p><br><br><p>Under the responsibility of the Regional Supervisor, the Manager may be required to perform any other operational versatility task that may be necessary for the smooth running of the restaurant.<br>Adopting a neat and professional appearance at all times, and behavior consistent with the brand image, the Restaurant Manager ensures at all times that a positive employer image is conveyed. They manage all the following areas within the profit center for which they are responsible:</p><br><br><p><strong>- Profit Center Management:</strong></p><br><br><ul><li>Pilots and controls the restaurant's activity using the management and analysis tools available;</li><li>Translates the brand's strategic directions within the restaurant (full restaurant, online ordering, table service, etc.);</li><li>Anticipates risks (technical, financial, legal, contractual, customer, etc.) and implements preventive and progressive actions to manage them.</li><li>Reports to their superiors.</li><li>Analyzes the restaurant's results in all areas.</li></ul><p><br><strong>- Customer Service;</strong></p><br><br><p><strong>- Safety:</strong></p><br><br><ul><li>Food safety;</li><li>Safety of property and people.</li></ul><p><strong>- Management of resources and restaurant staff.<br>&nbsp;</strong></p><br><br> <br> <br> Required profile : <p><strong>Education:</strong></p><br><br><ul><li>Bac +3/5 training desired in management, hospitality, catering, or commerce.</li></ul><p><strong>Experience:</strong></p><br><br><ul><li>Minimum 5 years of experience in catering/hospitality or large retail;</li><li>Successful experience in managing a profit center and managing a team.</li></ul><p><strong>Essential Skills:</strong></p><br><br><ul><li>Proficiency in the Office suite and good project management skills;</li><li>Customer service orientation (internal and external customers);</li><li>Good public speaking and presentation skills with clear oral and written communication;</li><li>Management: consistently demonstrates symmetry of attention in their management while demonstrating leadership, discernment, conviction, influence, determination, persuasion, optimism, recognition, encouragement, ownership, and commitment to achieve results;</li><li>Synthesis and analytical skills;</li><li>Creative, innovates and drives change: identifies and communicates opportunities for improvement in processes or ways of working, knows how to get their team to buy into change;</li><li>Pedagogical skills and ability to pass on knowledge and develop the skills of employees under their responsibility in order to motivate them and encourage them to progress professionally;</li><li>Delegates work to their teams coherently and with support;</li><li>Allows for initiative from collaborators and encourages them within the framework of established rules;</li><li>Professional, neat and tidy appearance.</li></ul><p><br><strong>Desirable Skills:</strong></p><br><br><ul><li>Good knowledge of digital tools.</li></ul><p><strong>Behavioral Skills:</strong></p><br><br><ul><li>Courteous, cooperative, calm, thoughtful, balanced, available and smiling, they have a heightened sense of confidentiality and know how to show patience and objectivity;</li><li>Rigorous and organized: they have a sense of priorities, identify the resources necessary for the completion of the work and the achievement of the restaurant's results;</li><li>Teamwork skills: organizes, defines and communicates priorities;</li><li>Ease and relational skills,</li></ul><p><strong>Languages:</strong></p><br><br><ul><li>French / English desirable</li></ul><p><br>With equal competence, this position is open to people with disabilities.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><strong>Area Manager - Ground Operations:</strong></p><br><br><p>Reporting to the respective Head of Ground Operations, the Area Manager leads and oversees airport operations across assigned regions to ensure safe, efficient, and compliant ground handling activities. The role supports the implementation of regional strategies and business plans in alignment with Air Arabia's operational, financial, and customer service objectives. Through effective stakeholder management, data-driven performance monitoring, and cross-functional coordination, the Area Manager ensures operational consistency, revenue protection, and service excellence across all stations.</p><br><br><p><strong>Key Result Responsibilities:</strong></p><br><br><p><strong>Strategic &amp; Operational Execution</strong></p><br><br><p>Support the Head of Ground Operations in developing, implementing, and monitoring regional strategies and business plans, ensuring operational efficiency, cost control, and optimal ROI.<br>Liaise with stakeholders to establish and implement airport services procedures aligned with Air Arabia's quality, safety, and regulatory standards.<br>Conduct feasibility studies and prepare operating budgets for assigned stations; monitor expenditures and recommend cost-saving initiatives.<br>Partner with the Head of Ground Operations to lead the start-up and operational readiness of new hubs/stations, including contracting, manpower, facilities, systems, and training readiness.</p><br><br><p><br><strong>Stakeholder &amp; Contract Management</strong></p><br><br><p>Build and maintain productive relationships with airports, Civil Aviation Authorities, GHAs, and industry bodies to ensure smooth operations and favourable commercial terms.<br>Support the negotiation and management of ground handling and customer service contracts, ensuring company interests are protected and service levels are consistently met.<br>Collaborate with the Commercial team to align operational performance with revenue targets, cost optimization, and customer experience goals.</p><br><br><p><br><strong>Performance Monitoring &amp; Compliance</strong></p><br><br><p>Conduct field visits, audits, and performance reviews for assigned stations and GHAs; analyse data and reports to identify trends, gaps, and improvement opportunities.<br>Work closely with Quality, Safety, and Security teams to ensure adherence to company and regulatory standards, including participation in audits and investigations.<br>Coordinate with IT and government bodies to ensure all systems setup, upgrades, and maintenance comply with operational and regulatory requirements.</p><br><br><p><br><strong>People Leadership &amp; Development</strong></p><br><br><p>Partner with HR to define objectives and KPIs for station teams; provide coaching, feedback, and support to ensure consistent achievement of objectives.<br>Ensure optimal utilization of available resources (manpower, systems, tools, and processes) to maximize operational efficiency.<br>Continuously evaluate systems, tools, and procedures, recommending enhancements to improve reliability and productivity.</p><br><br> <br> Required profile : <p><strong>Qualification &amp; Work Experience</strong></p><br><br><ul><li>Bachelor's degree in aviation management, Business Administration, or related field; a Master's degree is an advantage.</li><li>5+ years of progressive experience in Ground Operations, with at least 2 years in years in a managerial role or multi-station leadership role.</li><li>Proven experience managing airport operations, GHAs, and compliance with international standards (IATA, ICAO, GCAA).</li><li>Commercial and cost-awareness mindset with ability to link operations to ROI.</li><li>Strong leadership, analytical, and negotiation skills.</li><li>Excellent stakeholder management and vendor coordination capabilities</li><li>Proficiency in MS Office and operational management systems. Exposure on data-driven decision-making is a strong advantage.</li><li>High sense of accountability, customer focus, and operational discipline.</li><li>Willingness to travel extensively across assigned regions.</li><li>Moroccan nationality/ residency is a must&nbsp;</li></ul> <br><br> </div>