وظائف فني كهرباء في المغرب
٤٨٠ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: As a Technical Expert in Automated Testing, you will be responsible for implementing and optimizing automated tests to ensure the quality and performance of our software solutions. Responsibilities: Define and design the overall test automation architecture (UI, API, Mobile, Performance). Implement and maintain automation frameworks (Selenium, Cypress, Playwright, Appium, etc.). Support development teams in integrating automated tests into CI/CD pipelines. Work with the Technical Management to identify and implement innovative testing solutions. Actively participate in improving methodologies and evolving testing tools. Analyze test results and develop a detailed improvement plan for the team and clients. Train and support technical teams on best practices in test automation. Required skills: Solid experience in test automation, mastery of automated testing tools: Selenium, Cypress, Robot Framework, PlayWright, Katalon, Apium, etc., mastery of Web Service tools: SOAPUI, Postman, Karate, ReadyAPI, etc., knowledge of testing issues and challenges, ability to work in a team and communicate effectively with technical and non-technical stakeholders, analytical and synthesis skills to address optimal and creative solutions. Mastery of performance testing and monitoring tools is a plus: JMeter, Gatling, ELK, New Relic, DataDog.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p><font dir="auto" ><font dir="auto" >Engineering degree, Master's level (BAC+5) in computer science</font></font></p><p><font dir="auto" ><font dir="auto" >At least 6 years of experience</font></font></p><p><font dir="auto" ><font dir="auto" >Works in an agile environment</font></font></p><p><font dir="auto" ><font dir="auto" >ISTQB certifications are a plus</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the project teams and working directly with the client, you will address critical issues related to product quality, regulatory compliance, and safety in the automotive sector. You will play a key role in improving product reliability and preventing risks.</font></font></p><p><font dir="auto" ><font dir="auto" >Your main responsibilities:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Technical analysis & non-conformity management</font></font><ul><li><font dir="auto" ><font dir="auto" >Identify, analyze and address product/process non-conformities</font></font></li><li><font dir="auto" ><font dir="auto" >Investigate field incidents that have a security or customer impact</font></font></li><li><font dir="auto" ><font dir="auto" >Conducting root cause analyses (RCA, 8D, 5 Whys, Ishikawa)</font></font></li></ul></li><li><font dir="auto" ><font dir="auto" >Managing corrective actions</font></font><ul><li><font dir="auto" ><font dir="auto" >Define and monitor corrective and </font><span><span><font dir="auto" >preventive</font></span></span></font><span><font dir="auto" ><font dir="auto" > action plans</font></font><span><font dir="auto" ></font></span></span></li><li><font dir="auto" ><font dir="auto" >Ensuring their effectiveness over time (QRQC, PDCA)</font></font></li><li><font dir="auto" ><font dir="auto" >Coordinate the various </font></font><span><font dir="auto" ><font dir="auto" >stakeholders involved </font></font><span><font dir="auto" ><font dir="auto" >(production, engineering, suppliers)</font></font></span></span></li></ul></li><li><font dir="auto" ><font dir="auto" >Project quality & </font></font><span><font dir="auto" ><font dir="auto" >continuous improvement</font></font><ul><li><font dir="auto" ><font dir="auto" >Monitor quality indicators (KPIs) and analyze </font></font><span><font dir="auto" ><font dir="auto" >deviations</font></font></span></li><li><font dir="auto" ><font dir="auto" >Implement </font></font><span><font dir="auto" ><font dir="auto" >continuous improvement actions</font></font></span></li><li><font dir="auto" ><span><span><font dir="auto" >Contributing</font></span></span><font dir="auto" > to process robustness and </font></font><span><font dir="auto" ><font dir="auto" >defect reduction</font></font><span><font dir="auto" ></font></span></span></li></ul></span></li><li><font dir="auto" ><span><font dir="auto" >Regulatory & normative</font></span><font dir="auto" > compliance</font></font><span><font dir="auto" ></font><ul><li><font dir="auto" ><span><font dir="auto" >Ensuring product</font></span><font dir="auto" > compliance with customer and </font><span><span><font dir="auto" >regulatory requirements</font></span></span></font><span><font dir="auto" ></font><span><font dir="auto" ></font></span></span></li><li><font dir="auto" ><font dir="auto" >Apply the quality </font></font><span><font dir="auto" ><font dir="auto" >standards </font></font><span><font dir="auto" ><font dir="auto" >(IATF 16949, ISO 9001)</font></font></span></span></li><li><font dir="auto" ><font dir="auto" >Participate in internal and external audits</font></font></li></ul></span></li><li>Coordination & communication<ul><li><font dir="auto" ><font dir="auto" >To act as the interface with client teams and internal stakeholders</font></font></li><li><font dir="auto" ><font dir="auto" >Working in an international and multicultural environment</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure clear and structured reporting</font></font></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><span><font dir="auto" >Engineering degree</font></span><font dir="auto" > or </font><span><span><font dir="auto" >equivalent </font></span></span><span><span><span><font dir="auto" >(quality, mechanical </font></span></span></span><span><span><span><span><font dir="auto" >, industrial)</font></span></span></span></span></font><span><font dir="auto" ></font><span><font dir="auto" ></font><span><font dir="auto" ></font><span><font dir="auto" ></font></span></span></span></span></li><li><font dir="auto" ><span><font dir="auto" >5-10 years of experience in project quality, compliance, or safety in the automotive</font></span><font dir="auto" > industry</font></font><span><font dir="auto" ></font></span></li><li><font dir="auto" ><font dir="auto" >Excellent </font></font><span><font dir="auto" ><font dir="auto" >mastery of quality tools: 8D, 5 Whys, Ishikawa, RCA</font></font></span></li><li><font dir="auto" ><font dir="auto" >Good knowledge of standards: IATF 16949, ISO 9001 (knowledge of safety is a plus)</font></font></li><li><font dir="auto" ><font dir="auto" >Analytical skills, rigor and ability to </font></font><span><font dir="auto" ><font dir="auto" >synthesize</font></font></span></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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Job : <p>We are looking for an <strong>Administrative Agent: Logistics Agent</strong> profile for our entity in Fes.</p><br><br><p><strong>Main Missions</strong></p><br><br><p>• Ensure the transportation of people for control missions, meetings, and field visits;<br>• Guarantee safe transportation conditions, strictly following the highway code and internal instructions;<br>• Ensure punctuality and good organization of trips according to established schedules;<br>• Ensure the delivery of mail and administrative documents to the relevant entities, following traceability procedures (receipt acknowledgments, register, etc.);<br>• Ensure the routine maintenance of the vehicle (cleanliness, usual checks, maintenance operations follow-up);<br>• Ensure the validity and updating of all vehicle documents (insurance, sticker, technical inspection, etc.);<br>• Optimize routes and fuel consumption, considering travel constraints;<br> </p><br><br> <br> <br> Required profile : <p><strong>Profile Sought</strong></p><br><br><p>• Minimum education level: secondary education or equivalent;<br>• B driving license mandatory (minimum 10 years of experience);<br>• D license is an asset;<br>• Valid professional driver's card required;<br>• Any additional professional driving training is appreciated.</p><br><br><p><strong>Required Skills</strong></p><br><br><p>• Mastery of safe and preventive driving;<br>• Good knowledge of the Fes-Meknes region and traffic routes;<br>• Ability to manage professional trips in an organized manner;<br>• Sense of punctuality and rigor;<br>• Respect for administrative procedures related to document transmission.</p><br><br><p><strong>Personal Qualities</strong></p><br><br><p>• Good communication and a high sense of responsibility and service;<br>• Discretion and respect for confidentiality;<br>• Reliability and seriousness in carrying out missions;<br>• Good presentation and professional conduct;<br>• Adaptability and availability.<br> </p><br><br> <br><br> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via emails and calls; Assist customers with product-related inquiries; Support customers throughout the purchase process; Stay up to date with product changes and updates; Troubleshoot technical issues over the phone; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists; What you need to succeed in this role: Excellent English (C1 for both written and spoken is a must ); 1+ year experience in customer support; Strong verbal communication skills; Previous experience with a wide product range; Comfortable using technical terminology and guiding customers through troubleshooting steps; Pre-sales experience; Attention to details ; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Flexible schedule; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code:1SC</span> </div>
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<span><b>Lear For You</b> <br>
</span><p>We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong></p><br>
<p>A path to a better career. A better future.</p><br>
<p>Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.</p><br>
<p>They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.</p><br>
<p>Are you ready for a better career? A better future?</p><br><br><br><b>Responsibilities</b> <br><p><span><strong>Job Location : Meknes</strong></span></p><br> <ul>
<li>Analyze daily cutting quality control reports and organize daily meetings related to nonconformities.</li>
<li>Organize sorting activities in response to internal and external quality issues and issue Quality Alerts when necessary.</li>
<li>Participate in daily quality and production meetings.</li>
<li>Lead internal investigations and contribute to 8D reports for internal and external customers.</li>
<li>Monitor and communicate KPIs (LMQM, audit status, corrective action progress).</li>
<li>Supervise the implementation of Lear quality standards within the Cutting Area.</li>
<li>Ensure proper execution of Control Plans, work instructions, and Poka-Yoke controls.</li>
<li>Participate in internal and external audits in accordance with IATF 16949 requirements.</li>
<li>Follow up on customer complaints and internal quality issues (Warranty, WCs, Alerts, etc.).</li>
<li>Work closely with Manufacturing, Engineering, Maintenance, and Logistics departments.</li>
<li>Ensure the proper implementation of engineering changes (ECN/ECR).</li>
<li>Ensure alignment between quality controls, customer requirements, and production flows.</li>
<li>Participate in machine validation activities and ensure the closure of all open actions.</li>
<li>Update work instructions, quality standards, and all other relevant documentation related to the Cutting Area.</li>
<li>Propose and deploy Kaizen actions to improve the reliability of cutting processes.</li>
<li>Contribute to the development or updating of PFMEA, Control Plans, MSA, and SPC (Core Tools) in accordance with Lear standards.</li>
<li>Organize and conduct weekly process audits in the Cutting Area.</li>
<li>Ensure the management and maintenance of the quarantine area (containment area for nonconforming products) within the Cutting Area.</li>
<li>Monitor 5S discipline within the Cutting Area.</li>
<li>Manage the Cutting Quality team (technicians and auditors), including training and development.</li>
</ul><br><br><b>Experience Requirements</b> <br><ul>
<li><strong>Education:</strong> Master’s degree (Bac+5) in Quality, Industrial Engineering, or a related field.</li>
<li><strong>Experience:</strong> Minimum of 1 year of experience in Quality.</li>
<li>Strong knowledge of Automotive Core Tools.</li>
<li>Proficient in the 8D Problem-Solving Methodology.</li>
<li>Good communication skills.</li>
<li>Proficiency in both English and French.</li>
<li>Good experience in the cutting process within the automotive wiring harness industry.</li>
</ul><br><br><b>Equal Opportunity Employer</b> <br>
<p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br>
<p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br>
<p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br>
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<span></span><p><b><span>GEC recrute | Consultant Technique CRM Microsoft Dynamics Senior | Secteur Bancaire</span></b><br></p><br><p><span>Dans le cadre d'une mission stratégique pour l'un de nos clients du secteur bancaire, </span><b><span>GEC – Global Experts Consulting</span></b><span> recherche un </span><b><span>Consultant Technique CRM Microsoft Dynamics Senior</span></b><span> disposant d'une solide expertise sur l'écosystème Microsoft et les développements spécifiques Dynamics CRM.</span><br></p><br><p><b><span>Vos principales missions :</span></b><br></p><br><p><span>Concevoir, développer et faire évoluer les fonctionnalités de Microsoft Dynamics CRM / Dynamics 365.</span><br></p><br><p><span>Développer des composants techniques (Plugins, Web Resources, Workflows) en garantissant performance, qualité et maintenabilité.</span><br></p><br><p><span>Réaliser les développements en </span><b><span>C#</span></b><span> et </span><b><span>.NET</span></b><span> et participer aux intégrations avec le système d'information.</span><br></p><br><p><span>Concevoir et maintenir les flux de données, rapports et traitements décisionnels à l'aide de </span><b><span>SSIS</span></b><span>, </span><b><span>SSRS</span></b><span> et </span><b><span>SSAS</span></b><span>.</span><br></p><br><p><span>Participer aux phases de tests, de recette, de mise en production et assurer le support technique des évolutions.</span><br></p><br><p><span>Collaborer avec les équipes métiers et techniques afin de proposer des solutions performantes et adaptées aux besoins.</span><br></p><br><p><b><span>Profil recherché :</span></b><br></p><br><p><span>Minimum </span><b><span>7 ans d'expérience</span></b><span> sur Microsoft Dynamics CRM / Dynamics 365.</span><br></p><br><p><span>Excellente maîtrise de </span><b><span>Microsoft Dynamics CRM</span></b><span>, </span><b><span>C#</span></b><span>, </span><b><span>.NET</span></b><span>, </span><b><span>SQL Server</span></b><span>, </span><b><span>SSIS</span></b><span>, </span><b><span>SSRS</span></b><span> et </span><b><span>SSAS</span></b><span>.</span><br></p><br><p><span>Solide expérience dans le développement de </span><b><span>Plugins</span></b><span>, </span><b><span>Web Resources</span></b><span> et des personnalisations Dynamics CRM.</span><br></p><br><p><span>Bonne maîtrise des APIs REST, des intégrations et des bonnes pratiques de développement Microsoft.</span><br></p><br><p><span>Une expérience dans le </span><b><span>secteur bancaire</span></b><span> constitue un véritable atout.</span><br></p><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>Production</p><br><br><p>Fabrication montage reparation - Cablage</p><br><br><p>Chef d'équipe fabrication F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Sous la responsabilité du responsable UAP le chef d'équipe fabrication a pour mission d'Assurer la gestion d'une équipe de fabrication dans le but de garantir les exigences de santé, sécurité, qualité et productivité.<br>•5S & SSE : <br>Assurer le respect, des consignes de propreté, de sécurité et du règlement intérieur de l'établissement.<br>Qualité : <br>Assurer le suivi et l'analyse des performances individuelles en termes de Qualité et Productivité.<br>Veiller au respect du processus de fabrication et de la bonne exécution des procédés liés à la réalisation des produits.<br>Apporter l'assistance technique nécessaire au personnel de l'équipe.<br>Promouvoir les actions d'amélioration de la Qualité et de la productivité.<br>Informer le contrôleur dès détection d'une anomalie sur les composants utilisés.<br>Informer le Préparateur dès détection d'une anomalie sur le dossier de fabrication.<br>•Management d'équipe : <br>L'encadrement, l'animation et la motivation d'une équipe en charge de l'exécution des tâches qui lui sont confiées.<br>l'accueil et l'intégration des nouveaux opérateurs.<br>La veille à l'aide de la grille de polyvalence de l'adéquation de la compétence avec le travail à exécuter, de chaque opérateur.<br>Productivité : <br>S'assurer de la mise à jour quotidienne des pointages (GTA) et des indicateurs production.<br>•Réalisation PDP : <br>Assurer le suivi et la tenue du planning de fabrication de son équipe (STS).<br>Assurer l'organisation et supervision des heures sup. quand nécessaire. <br>•Moyens de production : <br> Informer le technicien méthodes fabrication dès détection d'une anomalie sur un moyen de Fabrication et d'assurer la gestion et l'entretien courant des machines mises à disposition dans son îlot.</p><br><br><p>• Niveau d'études minimal : Bac + 5 <br>• Esprit d'équipe<br>• Bon sens de communication<br>• Avoir le sens du relationnel<br>• Etre consciencieux<br>• Etre observateur</p><br><br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p><strong>Responsibilities - Migration and technical execution </strong></p><br><br><p>- Perform migration operations according to the schedule and established procedures.</p><br><br><p>- Use dedicated tools (SPMT, ShareGate, Migration Manager, PowerShell scripts).</p><br><br><p>- Prepare source and target environments (permissions, paths, prerequisites).</p><br><br><p>- Participate in pre- and post-migration validation tests.</p><br><br><p><strong>Responsibilities - Quality control & integrity </strong></p><br><br><p>- Verify the completeness of migrated data (volume, structure, permissions).</p><br><br><p>- Identify and report detected anomalies.</p><br><br><p>- Propose simple corrective actions or escalate them to N3.</p><br><br><p><strong>Responsibilities - Reporting & documentation </strong></p><br><br><p>- Produce progress reports (migration log, success rate, errors).</p><br><br><p>- Document incidents, actions taken, and technical follow-ups.</p><br><br><p>- Update dashboards, procedures, and checklists.</p><br><br> <br> <br> Required profile : <p><strong>Technical Skills </strong></p><br><br><ul><li>Proficiency in Microsoft 365: SharePoint Online, OneDrive, Teams.</li><li>Knowledge of Windows File Servers (NTFS, shares).</li><li>Migration tools: SPMT, ShareGate, Migration Manager.</li><li>Basic SQL knowledge.</li><li>PowerShell knowledge.</li></ul><p><strong>Behavioral Skills </strong></p><br><br><ul><li>Rigor and attention to detail.</li><li>Ability to follow procedures and document precisely.</li><li>Team spirit.</li><li>Organization.</li></ul><p><strong>Qualifications:</strong></p><br><br><p><em>Associate's or Bachelor's degree in IT / Systems and Networks / Cloud.</em></p><br><br><p><em>Proficiency in Microsoft 365: SharePoint Online, OneDrive, Teams</em></p><br><br><p><em>Good level of English. </em></p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >As a Pre-Sales Project Manager, you will be responsible for:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Participate in qualifying customer requests in collaboration with business line managers and sales teams</font></font></li> <li> <p><font dir="auto" ><font dir="auto" >Participate in the development of the technical, functional and commercial response plan according to customer requests (RFP, AO, RFI, etc.)</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Coordinate, in collaboration with the Bid Manager, activities according to the pre-sales cycle, respecting the established process.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Challenge the proposals of the technical and functional teams based on customer expectations</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Challenging the estimates from the technical and functional teams</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Propose and defend the correct delivery process according to the applicable processes within SQLI</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Draft and/or manage the drafting of the technical and functional proposal within the given deadlines.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Participate in the presentation of the offer internally or to clients</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Participate in the development, packaging and improvement of SQLI's offerings</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Participate in the creation of Proofs of Concept (POCs) and their presentation to clients.</font></font></p> </li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <ul> <li> <p><font dir="auto" ><font dir="auto" >Engineering degree or equivalent in the IT & Digital field</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >You have initial experience ( </font></font><strong><font dir="auto" ><font dir="auto" >at least 1 year</font></font></strong><font dir="auto" ><font dir="auto" > ) as a pre-sales engineer, project manager, or project director in the context of IT and digital projects.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Mastery of the different modes of IT project engagement</font></font></p> </li> </ul> <ul> <li> <p><font dir="auto" ><font dir="auto" >Mastery of delivery approaches and project monitoring</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Good knowledge of market technologies and technological trends</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Good analytical and service skills</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Good oral and written communication skills</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Fluency in French and English</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Motivated, rigorous, dynamic, autonomous and committed</font></font></p></li></ul></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Description du poste <div> <p>Dans le cadre du renforcement de notre quipe Salesforce, nous recherchons un(e) <strong>Tech Lead Salesforce Core</strong> passionn (e) et exp riment (e) pour piloter la conception, le d veloppement et la qualit des solutions bas es sur la plateforme Salesforce Core (Sales Cloud, Service Cloud, Platform ).</p> <p> Vous serez garant(e) de la coh rence technique des projets, du respect des meilleures pratiques et de l accompagnement des quipes de d veloppement.</p> <p> <strong>Vos missions</strong> </p> <ul> <li>Concevoir des architectures techniques robustes et volutives sur Salesforce Core.</li> <li>Encadrer et coacher l quipe de d veloppeurs Salesforce (Apex, Lightning, Flows ).</li> <li>Assurer la qualit technique des livrables : revue de code, optimisation, respect des standards Salesforce.</li> <li>Participer aux phases d avant-vente ou d analyse technique : estimation, faisabilit , choix de solutions.</li> <li>D finir et faire respecter les bonnes pratiques de d veloppement et d ploiement.</li> <li>Assurer la veille technologique sur la plateforme Salesforce et anticiper les volutions.</li> <li>Collaborer avec les quipes fonctionnelles pour traduire les besoins m tiers en solutions techniques efficaces.</li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p> <strong>Profil recherch </strong> </p> <ul> <li>Formation sup rieure en informatique ou quivalent.</li> <li>Exp rience confirm e (6 ans minimum) sur des projets Salesforce Core.</li> <li>Ma trise des clouds <strong>Salesforce Core</strong> : Sales Cloud, Service Cloud, Experience Cloud, Platform.</li> <li>Excellente expertise en Apex, Visualforce, Lightning Web Components, Flows, int gration d API.</li> <li>Exp rience en gestion d quipe ou lead technique.</li> <li>Certifications Salesforce souhait es : <strong>Platform Developer II</strong>, <strong>Technical Architect (ou en cours)</strong>, <strong>Sales/Service Cloud Consultant</strong>.</li> <li>Bonne communication, leadership et esprit d quipe.</li></ul></div><p></p></section>
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<br> Company culture : <p><strong>Foods and Goods</strong> stands out for a culture strongly driven by <strong>competition and performance</strong>, where ambition, challenge and measurable results shape daily operations. This approach is complemented by a <strong>collaborative</strong> dimension that encourages close management, teamwork and individual accountability. More moderate <strong>organizational</strong> and <strong>innovation</strong> aspects provide structure and selective openness to new ideas. The environment is well suited to committed, results-oriented profiles who thrive in demanding settings.
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<br> Job : <p>Within the Commercial team, you will be in charge of:</p><br><br><p><u>Commercial Aspect:</u></p><br><br><ul><li>Advise our clients and offer the most suitable solution for their business.</li><li>Receive and track client orders.</li><li>Follow up on client requests (returns, equipment...) in coordination with our logistics teams.</li><li>Collaborate daily with our technicians to organize their client visits.</li><li>Write, organize, and file commercial contracts.</li><li>Participate in any other tasks that can improve the service's functioning.</li></ul><p><u>Brand Aspect:</u></p><br><br><ul><li>Ensure the operational follow-up of special promotional operations.</li><li>Produce monthly reports on activity and activation follow-up.</li><li>Monitor and manage our website (publishing offers, updating prices, tracking client requests...).</li><li>Follow the development of sales support tools (creative briefs, follow-up with graphic designers and printers...).</li><li>Actively participate in certain external events (Trade shows...).</li></ul> <br> <br> Required profile : <p><strong>Education:</strong></p><br><br><ul><li>Bachelor's degree (BAC + 3), in business management.</li></ul><p><strong>Required Skills:</strong></p><br><br><p>Technical:</p><br><br><ul><li>Proficiency in office software (Word, Excel, PowerPoint).</li><li>Good command of French, both spoken and written.</li><li>Customer service experience is desirable, but recent graduates are accepted.</li></ul><p>Personal:</p><br><br><ul><li>Serious, organized, reactive, good interpersonal skills, ability to handle stress, client-oriented.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Main responsibilities: Technical Management & Systems Engineering (MBSE) Define the SysML/UML methodology to structure the functional and organic architecture of systems (ADAS computers, powertrains, digital instrument clusters). Supervise the capture and analysis of customer requirements, and ensure their complete breakdown/traceability using systems engineering tools. Be the technical expert for the creation of system interface diagrams (ICD Interface Control Documents). Design, Modeling, and Simulation (MBD) Lead the development of behavioral models and manage the optimization of software architectures for automatic code generation. Design complete simulation scenarios of the vehicle and its environment to virtually validate the control laws before the physical prototyping stage. Ensure compliance with industry and internal modeling standards (STLA Guidelines, MISRA rules). Virtual Validation and Integration (MIL/SIL/HIL): Define the virtual testing and validation strategy for Model-in-the-Loop (MIL) and Software-in-the-Loop (SIL) loops. Supervise system defect analysis (defect & test lifecycle) and coordinate defect resolution with validation teams and external partners. Project Coordination & Client Relations: Lead weekly technical reviews and design committees in direct interaction with the client's architects. Support the skills development of junior engineers and designers on the team (coaching, model and code reviews).</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Technical Skills and Tools:</font></font></h2><ul><li><font dir="auto" ><font dir="auto" >Domains Tools & Technologies Cl s</font></font></li><li>Ing nierie Syst me (MBSE) IBM Rhapsody, Cameo, Enterprise Architect, ma trise des langages SysML / UML.</li><li><font dir="auto" ><font dir="auto" >Vehicle & Environment Simulation IPG CarMaker (Dying Simulation)</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Spa & Wellness Manager, the Spa Receptionist's mission is to ensure the quality of the welcome and advice provided to clients regarding all products and services offered at the Fairmont La Marina Spa. Responsibilities include, but are not limited to: Planning and coordinating client reservations and continuously monitoring the availability of treatments and therapists; Managing the opening and closing of the spa in accordance with checklists; Welcoming clients and directing them within the spa according to established protocols; Identifying and anticipating client needs and requests; Supervising the billing process; Implementing marketing actions defined by the Spa Director (product presentations, packages, etc.); Marketing cosmetic/treatment ranges (technical description, benefits, advice, etc.); Assisting the Spa Director with administrative tasks and inventories. Train new recruits on protocols, products, treatment menus, internal regulations, etc.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><h3><font dir="auto" ><font dir="auto" >TRAINING / EXPERIENCE</font></font></h3><font dir="auto" ><font dir="auto" >BAC+2 in Sales Techniques / Reception 2 years of experience, including at least 1 year in a similar role.</font></font><br><h3><font dir="auto" ><font dir="auto" >KNOWLEDGE / EXPERTISE</font></font></h3><font dir="auto" ><font dir="auto" >Fluent French and English, other language desirable; Good general knowledge, particularly concerning the wellness/luxury sector; Mastery of sales techniques; Good computer skills.</font></font><br><h3><font dir="auto" ><font dir="auto" >HUMAN QUALITIES / SKILLS</font></font></h3><font dir="auto" ><font dir="auto" >Communication skills, courtesy; Positive attitude, smile; Appropriate attitude in accordance with the Fairmont La Marina spa standard; Professionalism and attention to detail; Desire and ability to learn, deepen knowledge and evolve; Team spirit; Organizational and planning skills; Ability to work consistently and manage pressure; Attentive and caring; Ability to anticipate client needs;</font></font><p></p></section>
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Job : <p>As a Systems and Network Administrator, you will play a central and structuring role in the daily management and evolution of our ERP information system and our IT infrastructure.</p><br><br><p><strong>Your main mission</strong></p><br><br><ul><li>Manage, secure, and optimize the entire IT system (networks, databases, servers), while ensuring optimal connectivity, smooth data transmission, and quality support for our users.</li><li>Reporting directly to the IT Project Manager, you will be involved in both technical fundamentals, compliance with company procedures, and the evolution of the IT architecture, in close collaboration with management and managers.</li></ul><p><strong>Your main responsibilities</strong></p><br><br><ul><li><strong>ERP Project Support and IT System Evolution</strong><ul><li>Participate in the deployment of the future ERP in collaboration with business teams and external providers.</li><li>Prepare and maintain the technical environment necessary for the ERP to function.</li><li>Ensure technical administration of the ERP solution: servers, databases, backups, access rights, and interfaces.</li><li>Support users in adopting new tools.</li><li>Participate in the continuous improvement of IT processes.</li></ul></li><li>Database Administration and Backup Management<ul><li>Ensure technical administration of the databases used by the company.</li><li>Participate in the installation, configuration, and optimization of database environments.</li><li>Guarantee the smooth running of backups and check their effectiveness.</li><li>Define and maintain a reliable organization of backup media.</li><li>Participate in the implementation of solutions ensuring data resilience and restoration.</li><li>Ensure compliance with access rules and information confidentiality.</li></ul></li><li><strong>Network Management, Configuration, and Security</strong><ul><li>Design, administer, and evolve the network architecture adapted to the company's needs.</li><li>Ensure the availability and performance of network infrastructures (LAN, Wi-Fi, Internet access, communication equipment).</li><li>Administer network equipment and ensure its maintenance.</li><li>Participate in defining and applying the IT security policy.</li><li>Implement cybersecurity best practices: access protection, rights management, antivirus protection, data security.</li><li>Ensure control over access to the information system and track it.</li><li>Identify, analyze, and resolve technical incidents related to infrastructures.</li></ul></li><li><strong>Systems and Server Administration</strong><ul><li>Install, configure, and administer the company's servers and IT equipment.</li><li>Ensure the monitoring and operational maintenance of infrastructures.</li><li>Administer Microsoft Windows environments and associated services.</li><li>Manage user accounts, access rights, and security policies.</li><li>Implement and follow IT operating procedures.</li><li>Document architectures, configurations, and technical interventions.</li></ul></li><li><strong>User Support, Monitoring, and Continuous Improvement</strong><ul><li>Provide local technical support to employees.</li><li>Diagnose and resolve hardware, software, and network incidents.</li><li>Advise users and propose solutions tailored to their needs.</li><li>Ensure technological watch on systems, networks, and cybersecurity solutions.</li><li>Identify improvement opportunities and propose evolutions to optimize IT system performance.</li></ul></li><li><strong>Operational Excellence and Brand Image</strong><ul><li>Strictly adhere to internal procedures and regulatory requirements applicable to the quality management system.</li><li>Ensure the proper organization, documentation, and archiving of the information system's technical elements.</li><li>Provide a reliable, responsive IT service focused on user satisfaction.</li><li>Contribute through professionalism to projecting a positive image of the IT function within the company.</li></ul></li></ul> <br> <br> Required profile : <p>Hold a degree of Bachelor's degree +3 or higher in Computer Science, Systems and Networks, or equivalent.</p><br><br><p>Proven experience in the administration of IT servers and networks.</p><br><br><p>Experience in ERP administration is desired.</p><br><br><p>Good command of Microsoft Windows environments.</p><br><br><p>Solid knowledge of network infrastructures and protocols.</p><br><br><p>Solid skills in database administration, operational cybersecurity, and identity and access management.</p><br><br><p>Ability to monitor technology trends and propose innovative solutions adapted to the company's needs.</p><br><br><p>Knowledge of technical administration of an ERP is an asset.</p><br><br><p>Rigor, organization, and a keen sense of discretion and confidentiality.</p><br><br><p>Structuring, pragmatic, solutions-oriented mindset with strong operational efficiency.</p><br><br><p>Good interpersonal skills, listening skills, and ability to interact and work in concert with management, managers, and teams.</p><br><br><p>Ability to work autonomously, take initiative, and effectively manage assigned tasks.</p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <ul><li>Lead the decision-making and change management processes, facilitating all governance forums (e.g., Change Meetings, Decision Meetings), while ensuring Quality, Cost, Timing, and Performance impacts are assessed against project targets.</li><li>Manage component design activities within a cross-functional team, including co-location design processes, and escalate packaging conflicts across core engineering domains.</li><li>Organize and oversee vehicle assembly assessments during both the digital phase (Digital Assembly) and physical phase (first vehicle slow build) in collaboration with suppliers.</li><li>Take ownership, in coordination with the Vehicle Systems Manager (VSM), of the vehicle's technical content (Scope Sheet) and associated graphical references, including the Visual BOM.</li><li>Monitor and control project industrial complexity, including the number of parts, and track the Core Technical Structure (Carryover, Modified, New components).</li><li>Ensure EBOM robustness, including full interchangeability of dual-sourced components, in alignment with packaging, performance, and safety requirements.</li><li>Lead the escalation and resolution of component packaging issues from Styling Freeze through Tooling Kick-Off, with support from the packaging team.</li><li>Oversee change management activities by evaluating Quality, Cost, Timing, and Performance impacts for all changes in line with project objectives.</li><li>Coordinate with core engineering teams to monitor vehicle technical convergence and ensure alignment on packaging, performance, and safety topics with the VSM.</li><li>Ensure that all innovation initiatives planned within the project progress according to schedule, and manage escalations when necessary.</li><li>Coordinate core engineering functions (Body, Interior, Chassis, Electronics including software, Propulsion) regarding component certification and compliance status, as well as sustainability indicators (e.g., GWP, CNZ, Green Bond tracking).</li><li>Lead the resolution of escalations related to Design Standard Time between component design and manufacturing processes.</li><li>Manage and track all required part and software updates for pre-SOP vehicles to ensure compliance prior to market release.</li><li>Coordinate and escalate cross-functional issues between the main vehicle project and related modules, platform programs, propulsion, and software projects, in alignment with the VSM.</li><li>Ensure consideration of international requirements, including constraints related to regional manufacturing locations, while supporting alignment with global functional requirements.</li></ul> <br> Required profile : <p><strong>Skills</strong></p><br><br><ul><li>Strong soft skills (leadership, communication, stakeholder management)</li><li>Experience within a global automotive environment</li><li>Proficiency in PLM tools</li><li>Advanced Excel skills</li><li>Project planning tools (e.g., Gantt charts, MS Project)</li></ul><p><strong>Key Responsibilities</strong></p><br><br><ul><li>Lead the achievement of all project targets related to Quality, Cost, Timing, and Performance, from pre-contract phase through to handover to mass production (serial life).</li><li>Manage and lead cross-functional teams responsible for delivering project objectives, ensuring alignment and accountability.</li><li>Drive global alignment among all project stakeholders, balancing competing constraints and enabling effective decision-making.</li><li>Communicate project status clearly to stakeholders at all levels, and define action plans to resolve critical issues and risks.</li><li>As Program CVE, oversee multiple projects (top-hats) within the program scope, ensuring consistency and coordination.</li><li>Ensure optimization of carry-over and commonality strategies across the different top-hat projects within the program.</li></ul> <br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><b><span>About the role: </span></b></p><br><br><br><p><span><span>The </span><span>Host(</span><span>ess</span><span>)</span><span> is </span><span>the</span><span> first </span><span>interaction for guests in our </span><span>Restaurants, and</span><span> is the designer of memorable</span><span> experiences.</span><span> This role </span><span>is</span><span> dedicated to providing</span><span> exceptional quality and service to our guests.</span></span><span><span>This role is part of the </span><span>Mint Outlet</span><span>, reporting into </span><span>the </span><span>Outlets operations manager</span><span>.</span></span></p><br><br><br><p><b><span>What you will do:</span></b></p><br><br><ul><li><p><span><span>Welcome </span><span>guests and </span><span>provide exceptional service</span><span> during their </span><span>dining experience in collaboration </span><span>with a team of </span><span>servers</span></span></p><br><br></li><li><p><span><span>Manage the host stand, review the reservation </span><span>book</span><span> and make recommendations as to the setup of the table </span><span>sections</span></span></p><br><br></li><li><p><span><span>Ensure</span><span> cleanliness of each section of the dining room</span><span>s </span><span>and make necessary improvements as well as check each table prior to opening to ensure its proper </span><span>set</span></span></p><br><br></li><li><p><span><span>Develop a complete working knowledge of the menus, menu ingredients and </span><span>restaurant </span><span>information</span></span></p><br><br></li></ul><br><br><p><b><span>What you bring:</span></b></p><br><br><ul><li><p><span><span>One to two years’ </span><span>previous</span><span> experience in Food & Beverage outlet; </span><span>p</span><span>revious</span><span> employment experience within a luxury Hotels is considered an </span><span>asset</span></span></p><br><br></li><li><p><span><span>Ability to </span><span>operate</span><span> computer equipment and other food & beverage computer </span><span>systems</span></span></p><br><br></li><li><p><span><span>Strong communication</span><span> skills </span></span></p><br><br></li></ul><br><p> <br><b>What we offer: </b></p><br><br><p><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><br><br><br><br><br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><u><span>OBJECTIF PRIMAIRE:</span></u></p><br><br><p><span><span>La Réceptionniste Spa assurer un excellent </span><span> accueil aux clients, organise</span><span> le lien des réservations des soins entre les clients et les </span><span>spa thérapeute</span><span>.</span></span></p><br><br><br><p><u><span>FONCTIONS PRIMAIRES :</span></u></p><br><br><br><ul><li><p><span><span>Elle</span><span> sera </span><span>soucieuse</span><span> en permanence de la qualité de son travail, de la satisfaction du client.</span></span></p><br><br></li></ul><br><ul><li><p><span><span> Assister les clients dans leurs besoins et attentes</span></span></p><br><br></li><li><p><span><span>Elle </span><span>doit avoir le sourire, être aimable</span></span></p><br><br></li><li><p><span><span>Tenue vestimentaire et maquillage irréprochable</span></span></p><br><br></li><li><p><span><span>Elle </span><span>aura un sens aigu de l’hygiène, de la </span><span>sécurité.</span></span></p><br><br></li><li><p><span><span>Veiller sur la bonne tenue et ambiance de l’accueil de l’institut :</span></span></p><br><br></li></ul><br><ul><li><p><span><span>La propreté</span></span></p><br><br></li><li><p><span><span>Les senteurs</span></span></p><br><br></li><li><p><span><span>La musique d’ambiance</span><span>…</span></span></p><br><br></li><li><p><span><span>Commercialiser les prestations dispensées </span><span>au Spa</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maîtriser les différentes prestations</span></span></p><br><br></li><li><p><span><span>Veiller à la bonne mise en place des plannings cabines</span></span></p><br><br></li><li><p><span><span>Veiller au respect des règles d’hygiène</span></span></p><br><br></li><li><p><span><span>Rapporter à la responsable et/ou assistante toute anomalie, dysfonctionnement ou remarque sur le log book (registre de passation)</span></span></p><br><br></li><li><p><span><span>gérer le planning des réservations des différentes prestations </span></span></p><br><br></li></ul><br><ul><li><p><span><span>s’assurer et veiller que toute prestation fasse objet d’une facture (aucune dérogation n’est admise)</span></span></p><br><br></li><li><p><span><span>veiller que la clôture du soir soit </span><span>correct</span><span> et bien enregistrer sur </span><span>le système.</span></span></p><br><br></li><li><p><span><span>Assurer les prélèvements des produits en cas d’absence de l’assistant responsable.</span></span></p><br><br></li><li><p><span><span>veiller à la bonne gestion des produits des soins :</span></span></p><br><br></li><li><p><span><span>utiliser des bons de prélèvement et de transfert pour tout produit provenant de l’économat.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Respecter les horaires de prélèvement lundi et vendredi </span></span></p><br><br></li></ul><br><br><p><u><span>MISSIONS SECONDAIRES :</span></u></p><br><br><ul><li><p><span><span>Respecter les Standards Four </span><span>Seasons</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Respecter les normes d’hygiène et de sécurité</span></span></p><br><br></li><li><p><span><span>Participer aux réunions de service</span></span></p><br><br></li><li><p><span><span>Démontrer un haut niveau d’éthique, d’intégrité et de professionnalisme en toutes situations</span></span></p><br><br></li><li><p><span><span>Travailler en harmonie avec ses collègues et ses supérieurs hiérarchiques</span></span></p><br><br></li></ul><br><br><br><br><br><br> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Back-Office Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Manage Coverage Engine workflow end-to-end, completing sourcing, matching, and QA while ensuring checklist compliance; Verify and curate source data, ensuring accuracy of details; Maintain high-quality assets (links, images, and official references); Conduct quality assurance on all outputs, ensuring visual accuracy, realism, and adherence to presentation guidelines; Handle sensitive customer data with care and security; Identify and escalate technical issues via appropriate channels; ensure timely resolution; Support additional operational tasks within scope as needed; What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written); Strong attention to detail and visual judgment for accurate matching and quality assurance; Ability to consistently follow strict processes, checklists, and guidelines; Good understanding of food and dishes, with resourcefulness for quick online research and verification; Ability to work independently while following established procedures and service expectations; Proficiency in web-based tools and Google Sheets (filters, basic formulas, pivot tables); Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Backup power supply to ensure uninterrupted work.<br> Benefits: Fixed Schedule: Monday–Friday, 9 AM–6 PM, UTC Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<h2 class="h5">Job description</h2>
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<p>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><br><br><p>Would you like to become part of the world's most international company in the world?</p><br><br><p>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><br><br><p>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express"</p><br><br><strong>ABOUT THE ROLE :</strong><p><em>Support the successful delivery of IT programs and digital initiatives by providing project coordination, technical support, reporting and stakeholder management. The role contributes to the development, deployment and monitoring of IT solutions while ensuring effective communication, governance and compliance across Morocco & Tunisia operations.</em></p><br><br><strong>YOUR TASKS :</strong><ul><li>Support the coordination and deployment of IT programs and projects across the business. </li><li>Assist in the design and development of applications that support business requirements.</li><li>Support client systems integration with the DHL ecosystem through APIs and digital solutions. </li><li>Consolidate and maintain project plans, timelines, budgets and resource requirements. </li><li>Monitor project KPIs, risks, dependencies and action plans to ensure successful delivery. </li><li>Prepare materials, reports and presentations for steering committees and project governance meetings.</li><li>Act as a liaison between IT teams, business stakeholders and external partners. </li><li>Ensure clear, consistent and effective communication throughout project lifecycles. </li><li>Maintain and update project management tools such as Jira, MS Project and Planner. </li><li>Track project deliverables and escalate risks, delays or issues when necessary. </li><li>Maintain project documentation, roadmaps, reports, repositories and archives.</li><li>Ensure compliance with internal standards, governance requirements and IT processes. </li><li>Organize workshops, meetings and program governance sessions. </li><li>Monitor project budgets, expenses and vendor-related activities. </li><li>Collaborate closely with Customer Service, Operations, Sales and Marketing teams to support business transformation and service improvement initiatives. </li><li>Support adherence to Global IT policies and contribute to continuous improvement of digital services and applications. </li></ul><strong>YOUR PROFILE :</strong><p>Master’s degree in Information Technology, Business Administration or related field. </p><br><br><p>2 to 3 years of experience in Enterprise IT, including at least 1 year within a Digital Factory or similar environment. </p><br><br><p>Good understanding of project management methodologies such as Agile and Waterfall. </p><br><br><p>Experience with project management tools including Jira, MS Project, Planner or equivalent solutions.</p><br><br><p>Strong knowledge of Microsoft Power Platform and Power Apps products. </p><br><br><p>Good understanding of IT environments including applications, infrastructure and digital systems. </p><br><br><p>Good command of <strong>French</strong>, spoken and written. </p><br><br><p>Strong organizational, communication and multitasking skills. </p><br><br><p>Ability to manage priorities effectively in a dynamic and fast-paced environment. </p><br><br><p><strong>Competencies:</strong><br>Making Customers More Successful: Builds strong customer relationships and delivers high-quality solutions that meet business needs.<br>Developing Self: Demonstrates continuous learning, adaptability and commitment to professional growth.<br>Project Coordination: Effectively manages multiple activities, stakeholders and deadlines.<br>Communication: Provides clear, concise and impactful communication to technical and non-technical audiences.<br>Results Orientation: Focuses on successful delivery of projects, quality outcomes and business value.<br>Teamwork: Works collaboratively across functions and contributes positively to team success</p><br><br><br> </div>
<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express"</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Support the successful delivery of IT programs and digital initiatives by providing project coordination, technical support, reporting and stakeholder management. The role contributes to the development, deployment and monitoring of IT solutions while ensuring effective communication, governance and compliance across Morocco & Tunisia operations.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Support the coordination and deployment of IT programs and projects across the business. </li><li>Assist in the design and development of applications that support business requirements.</li><li>Support client systems integration with the DHL ecosystem through APIs and digital solutions. </li><li>Consolidate and maintain project plans, timelines, budgets and resource requirements. </li><li>Monitor project KPIs, risks, dependencies and action plans to ensure successful delivery. </li><li>Prepare materials, reports and presentations for steering committees and project governance meetings.</li><li>Act as a liaison between IT teams, business stakeholders and external partners. </li><li>Ensure clear, consistent and effective communication throughout project lifecycles. </li><li>Maintain and update project management tools such as Jira, MS Project and Planner. </li><li>Track project deliverables and escalate risks, delays or issues when necessary. </li><li>Maintain project documentation, roadmaps, reports, repositories and archives.</li><li>Ensure compliance with internal standards, governance requirements and IT processes. </li><li>Organize workshops, meetings and program governance sessions. </li><li>Monitor project budgets, expenses and vendor-related activities. </li><li>Collaborate closely with Customer Service, Operations, Sales and Marketing teams to support business transformation and service improvement initiatives. </li><li>Support adherence to Global IT policies and contribute to continuous improvement of digital services and applications. </li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">Master’s degree in Information Technology, Business Administration or related field. </p><p Segoe UI"; font-size: 14px;">2 to 3 years of experience in Enterprise IT, including at least 1 year within a Digital Factory or similar environment. </p><p Segoe UI"; font-size: 14px;">Good understanding of project management methodologies such as Agile and Waterfall. </p><p Segoe UI"; font-size: 14px;">Experience with project management tools including Jira, MS Project, Planner or equivalent solutions.</p><p Segoe UI"; font-size: 14px;">Strong knowledge of Microsoft Power Platform and Power Apps products. </p><p Segoe UI"; font-size: 14px;">Good understanding of IT environments including applications, infrastructure and digital systems. </p><p Segoe UI"; font-size: 14px;">Good command of <strong>French</strong>, spoken and written. </p><p Segoe UI"; font-size: 14px;">Strong organizational, communication and multitasking skills. </p><p Segoe UI"; font-size: 14px;">Ability to manage priorities effectively in a dynamic and fast-paced environment. </p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong><br>Making Customers More Successful: Builds strong customer relationships and delivers high-quality solutions that meet business needs.<br>Developing Self: Demonstrates continuous learning, adaptability and commitment to professional growth.<br>Project Coordination: Effectively manages multiple activities, stakeholders and deadlines.<br>Communication: Provides clear, concise and impactful communication to technical and non-technical audiences.<br>Results Orientation: Focuses on successful delivery of projects, quality outcomes and business value.<br>Teamwork: Works collaboratively across functions and contributes positively to team success</p></div>