وظائف فترة مسائية في المغرب

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >To play a role in prevention, assistance and action.</font></font></p><p><font dir="auto" ><font dir="auto" >1. Ensure continuous coverage at the security post (day and night).</font></font></p><p><font dir="auto" ><font dir="auto" >2. Follow and enforce the safety rules concerning the people and property of the establishment.</font></font></p><p><font dir="auto" ><font dir="auto" >3. Know all the procedures of the department and act according to the instructions received.</font></font></p><p><font dir="auto" ><font dir="auto" >4. Ensure the proper functioning of fire protection equipment by carrying out verification rounds.</font></font></p><p><font dir="auto" ><font dir="auto" >5. Organize patrols to prevent and detect fire risks, including in unoccupied premises (day and night).</font></font></p><p><font dir="auto" ><font dir="auto" >6. Enforce fire safety instructions and direct rescue efforts while awaiting the arrival of the fire brigade.</font></font></p><p><font dir="auto" ><font dir="auto" >7. Provide assistance to employees and customers who are victims of an accident or any other medical problem until the arrival of emergency services.</font></font></p><p><font dir="auto" ><font dir="auto" >8. Ensure that emergency exits and hotel access points are clear day and night.</font></font></p><p><font dir="auto" ><font dir="auto" >9. To prevent, by one's presence, the entry of undesirable elements likely to disturb the activity of the hotel and to limit the risks of theft or damage by an attentive presence.</font></font></p><p><font dir="auto" ><font dir="auto" >10. To offer customers pleasant, efficient and professional service in accordance with Four Seasons Standards.</font></font></p><p><font dir="auto" ><font dir="auto" >11. Inform the Security management of customer complaints and comments and make appropriate efforts to correct and follow up on them.</font></font></p><p><font dir="auto" ><font dir="auto" >12. At the request of management, provide any assistance within the department or more generally within the hospital as needed.</font></font></p></div></section>

<p>Provide customer support through chat, email and phone channels , assisting customers with their questions and requests;</p><p>Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions;</p><p>Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems;</p><p>Support customers with refund requests and guide them through the necessary steps;</p><p>Document customer interactions accurately and follow established support processes;</p><p>Escalate more complex issues when needed to ensure proper resolution;</p><p><strong>Desired Candidate Profile</strong></p><h2>What you need to succeed in this role:</h2><ul><li>Excellent English and French communication skills (C1 for both spoken and written) ;</li><li>Proven previous experience in Customer Support, with experience handling chats, emails and calls;</li><li>Availability to work night shifts in a part-time position, with 6-hour shifts;</li><li>Strong written and verbal communication skills;</li><li>Customer-focused mindset with a proactive and solution-oriented approach;</li><li>Ability to troubleshoot basic technical issues and guide customers through solutions;</li><li>Good attention to detail and ability to manage multiple customer requests;</li><li>Ability to work independently and adapt to a fast-paced support environment;</li><li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload);</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Are you a motivated, detail-oriented student or recent graduate looking to gain hands-on experience in an international business environment?<br> MyOutDesk is seeking an Administrative Assistant Intern to join our growing team!<br> As an intern , you'll gain practical experience supporting day-to-day administrative operations while working alongside experienced professionals in a collaborative and fast-paced environment.<br> This internship is designed to help you develop valuable business, communication, and organizational skills that will prepare you for a successful career.<br> Key Responsibilities: Assist with managing emails, calendars, and scheduling.<br> Support data entry, document organization, and record management.<br> Assist with social media management and marketing-related tasks as needed.<br> Provide administrative support to various teams and contribute to daily operations.<br> Participate in training sessions and continuously develop professional skills.<br> At MyOutDesk, we are committed to helping interns learn, grow, and build a strong foundation for their careers.<br> Join our diverse team and gain real-world experience in a company that values innovation, collaboration, and excellence!<br> At MOD, we believe in investing in future talent.<br> As an intern, you'll benefit from: Hands-On Learning: Gain practical experience by working on real business operations and projects.<br> Mentorship: Learn from experienced professionals in an international business environment.<br> Professional Development: Build valuable skills and prepare for future career opportunities.<br> Career Growth Opportunities: High-performing interns may be considered for future full-time opportunities.<br> Collaborative Culture: Join a supportive team that values innovation, learning, and continuous improvement.<br> Join us and kick-start your career with a unique internship experience in the heart of Casablanca.<br> Qualifications: Fluent in English with strong written and verbal communication skills suitable for a US business environment.<br> Strong organizational skills and attention to detail.<br> Previous internship, volunteer, academic project, or customer service experience is a plus, but not required.<br> Comfortable using technology and common productivity software (Microsoft Office, Google Workspace, etc.<br>). A proactive attitude, eagerness to learn, and willingness to take initiative.<br> Ability to manage multiple tasks while working independently and as part of a team.<br> Availability to work international business hours, including evening and night shifts when required.<br> Education: Currently pursuing or recently completed a Bachelor's degree in Business Administration, Management, Marketing, Communications, or a related field.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About MyOutDesk Since 2008, MyOutDesk has connected highly skilled professionals with growing and established U.<br>S.-based organizations, enabling them to make a real and measurable business impact as part of extended global teams.<br> Trusted by companies in real estate, healthcare, finance, professional services, and other growth industries, MyOutDesk provides professionals the opportunity to build stable, long-term remote careers while contributing meaningfully to high-performing teams.<br> About the Role We are seeking an Administrative Assistant who thrives on keeping operations organized and supporting business success.<br> In this role, you'll work alongside clients and internal teams to manage day-to-day administrative tasks, coordinate schedules, maintain accurate records, and ensure smooth business operations.<br> Key Responsibilities Manage calendars, schedules, appointments, and email correspondence with accuracy and professionalism.<br> Perform data entry, maintain databases, and organize digital files and documentation.<br> Provide exceptional customer support through phone, email, and chat while responding promptly to inquiries.<br> Prepare reports, presentations, spreadsheets, and other business documents as needed.<br> Coordinate meetings, take meeting notes, and track action items.<br> Assist with social media scheduling, content posting, and basic marketing support when required.<br> Handle administrative projects and support multiple departments to ensure operational efficiency.<br> Maintain confidentiality when handling sensitive client and company information.<br> Identify opportunities to improve administrative processes and recommend workflow enhancements.<br> Perform other administrative and operational tasks assigned by the client or management.<br> Competitive Salary: Above industry-standard, reflective of your experience and contribution.<br> Generous Paid Time Off (PTO): Exceeds industry standards, recharge and prioritize your well-being.<br> Professional Growth Opportunities: Be part of MOD’s African expansion strategy, with opportunities for leadership development and career advancement.<br> Cutting-Edge Tools and Resources: Access to industry-leading platforms to support your success.<br> Collaborative Culture: Our team values innovation Fluent in English with excellent written and verbal communication skills in a US Business Environment.<br> Strong organizational skills with attention to detail.<br> Previous experience in an administrative support or customer service role is a plus.<br> Proficient in using technology and common software applications.<br> A proactive, self-motivated attitude with a willingness to learn.<br> Ability to work independently and manage multiple tasks simultaneously.<br> Experience working International Business Hours, evenings &amp; night shifts Education: Bachelor’s degree or relevant experience preferred.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p><strong>Pourquoi travailler chez Accor ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br><strong>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</strong></p><br><br>Description du poste<br><br><p>Relevant du Manager des résidences, les responsabilités et les fonctions essentielles du poste comprennent :</p><br><ul><li>Répondre aux besoins et aux demandes des propriétaires/résidents selon les instructions.</li><li>Offrir un accueil chaleureux, sincère et personnalisé à tous les résidents.</li><li>Entamer des conversations personnalisées avec les résidents pour identifier leurs préférences personnelles à enregistrer dans leurs profils (via software).</li><li>Être proactif et anticiper toutes les exigences des résidents pour garantir une expérience à la hauteur de leurs espérances.</li><li>Récolter les retours sur expériences, et sur les suggestions d’activités afin de mieux satisfaire leurs attentes.</li><li>Tenir un registre quotidien (via software) de toutes les demandes, réservations et confirmations pour les résidents.</li><li>Avoir une connaissance de tous les résidents actuels, en arrivée et en départ.</li><li>Enregistrer et renseigner les procédures de suivi pour les demandes d’intervention au niveau des résidences.</li><li>Sous la supervision de la direction, assister à la coordination de tous les services visant à promouvoir l'entretien et la préservation des propriétaires et de leurs biens.</li><li>Gestion de tous les services liés à l'entretien des appartements, aux installations, aux services publics, à l'organisation scolaire, y compris d’autres demandes.</li><li>Développer des relations et des communications avec les points de vente de l'hôtel afin de fournir aux résidents les services rattachés à l’hôtel.</li><li>Maintenir une connaissance à jour de tous les détails des points de vente de l'hôtel tels qu'ils concernent les résidents (par exemple, les heures d'ouverture du spa, les prix des menus fixes, etc.) pour fournir rapidement des réponses aux questions pertinentes des résidents.</li><li>Avoir une connaissance approfondie des itinéraires, des temps de trajet, des coûts et des différents modes de transport.</li><li>Communiquer les nouveaux restaurants, points de vente, événements...</li><li>Conserver des archives détaillées de toutes les livraisons entrantes et sortantes.</li><li>Faciliter le traitement des documents de fax résidentiels et d'autres demandes administratives.</li></ul><br>Qualifications<br><br><ul><li>Bac+2 en Gestion Hôtelière ou équivalent.</li><li>Minimum 2 ans d'expérience en Réception, Guest Relations ou hôtellerie de luxe.</li><li>Excellente présentation et sens du service client.</li><li>Maîtrise du français, de l'anglais et de l'arabe est obligatoire.</li><li>Bonnes capacités de communication, d'organisation et de gestion des priorités.</li><li>Maîtrise de Microsoft Office 365.</li><li>Disponibilité pour des horaires flexibles (week-ends, jours fériés et night shifts).</li></ul><br>Informations supplémentaires<br><br><p><strong>Notre Engagement Diversité &amp; Inclusion :</strong><br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming guests while respecting Accor scripts and standards. Ensuring guest check-in and check-out within the average stay time determined by the Accor group. Creating the guest experience. Preparing invoices and managing payments. Managing walk-in reservations. Providing proactive, personalized, intuitive, and transparent service when handling guest requests. Optimizing revenue through upselling. Ensuring follow-up in coordination with all hotel departments. Responding to and managing guest complaints proactively and professionally. Participating in the recruitment of ALL guests. Updating the guest preference database. Participating in the strategy adopted by the Accor group and the owner. Contributing to improving the hotel's RPS score. Responding to and managing guest complaints. Respecting standards and procedures. internal to the ACCOR group and the owner, directly ensuring customer satisfaction</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience as a receptionist or night auditor; Knowledge of Microsoft Windows applications and other relevant applications; A university degree in a related discipline is an asset; Excellent communication and organizational skills; Excellent interpersonal and problem-solving skills; Highly responsible and reliable; Ability to work in a team; Ability to focus attention on customer needs, remaining calm and courteous at all times; Prior experience as a receptionist or accountant.</font></font></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>You are responsible for ensuring a warm, efficient, and quality-compliant welcome according to the establishment's standards. You will carry out the IT and administrative procedures related to check-ins/outs on the hotel's IT system (Opera Cloud). You must verify client guarantees and reservations. You will guarantee the clients' stay by communicating important information to the various hotel departments. You will manage, verify, and control your personal cash register. You will ensure data security. You are responsible for the establishment at night. You will ensure daily closing and reporting. You will control the turnover/receipts and report any discrepancies or errors that occur. You will apply the procedures and policies defined by the brand and the hotel regarding guest control and personal safety. You will embody the Heartist spirit in your interactions with clients.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proficiency in English and French. Proficiency in office tools (word processing and spreadsheets, Opera Cloud). Knowledge of the hotel industry. Sense of service and welcome. Previous experience in a client-facing role. Passion for the client. Very good interpersonal skills, excellent communication (internal and client-facing). Diplomacy and self-control. Organization and rigor. Flexibility and versatility.</p><p></p></section>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming guests while adhering to Accor scripts and standards; ensuring guest check-in and check-out within the average stay time determined by the Accor group; creating the guest experience; preparing invoices and managing payments; managing walk-in reservations; providing proactive, personalized, intuitive, and transparent service when handling guest requests; optimizing revenue through upselling; ensuring follow-up in coordination with all hotel departments; responding to and managing guest complaints proactively and professionally; participating in the recruitment of ALL guests; updating the guest preference database; contributing to the strategy adopted by the Accor group and the owner; contributing to improving the hotel's RPS score; responding to and managing guest complaints; respecting the internal standards and procedures of the Accor group and the owner; and directly ensuring guest satisfaction.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in a receptionist or night auditor position;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Microsoft Windows applications and other relevant applications;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A university degree in a related discipline is an asset;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication and organizational skills;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal and problem-solving skills;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Particularly responsible and reliable;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a team;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to focus attention on customer needs, while remaining calm and courteous at all times;</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in a receptionist or accountant position.</font></font></li></ul>

<p>What qualifications do we need from you? Minimum age: 18 years For foreigners: You must have the right to work in Morocco. Strong French communication skills (written and oral) [C1 level]. You have basic computer knowledge. Availability to work in variable shifts from Monday to Sunday within opening hours from 06:00 to 00:00. Willingness and ability to work in rotation (i.e., early, late, night, weekends, and overtime, as needed). What strengths will you bring? Hard worker, express yourself clearly, and have attention to detail. Friendly and customer-oriented. Ability to learn quickly and adapt to change. You are comfortable with multitasking in a dynamic environment. What benefits will you receive? One of the advantages of joining the Amazon Customer Service team is that you do not need prior customer service experience. You will receive comprehensive training and equipment upon arrival. Additionally, we offer a number of benefits, including: CIMR retirement plan Medical coverage Employee assistance program Paid maternity and paternity leave Special employee discount on Amazon Social events Quality of life at work program, focused on physical and mental well-being. If this position suits you, click the link below to start the application process! You will need to allow 45 minutes to complete the application form and 45 minutes to complete the assessments that will determine if you are suitable for the role. We recommend using a laptop/desktop for the best experience. You will have the ability to save your application between each step of the application process and return to it if necessary, but we strongly advise completing the process in one go if possible. If successful, we will contact you for the next steps! Amazon is an equal opportunity employer. We passionately believe that employing a diverse workforce is essential to our success. We make our recruitment decisions based on your experience and skills. We appreciate your passion for discovery, invention, simplification, and building. Protecting your privacy and the security of your data has long been a top priority for Amazon. Please review our privacy notice to learn more about how we collect, use, and transfer candidate personal data. Work with Amazon Customer Service! Position: Customer Service Associate (On-site) Contract Type: Permanent Contract, Full-time (44 hours per week) Location: Rabat Salary: 43.57 Dirhams/hour Gross Language: French Start Date: September 21, 2026 At Amazon, our mission is to be the most customer-centric company, and our customer service team is a key element in achieving this goal. It is by giving our best to our customers that we draw our energy, and that's why you'll find that we approach things differently here. You won't be asked to read a script or memorize dialogue. Instead, we'll provide you with the training you need to solve our customers' problems. You'll bring your unique personality to every customer conversation and deliver an exceptional support experience that our customers appreciate. What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear objective: prevent problems, answer questions, and above all, satisfy your customers. You will be the first point of contact for our French-speaking customers, responding to their requests by phone, chat, and/or email. These could be questions about orders and products, but also payment questions and advice on the website. Our customer service associates use a variety of tools to navigate, research, and review solutions, and to communicate effectively with customers. What are your working hours? This position requires working variable hours to meet customer needs. You will work in day/evening shifts, and your work week is 44 hours/week. To meet our customers' demand, we schedule our shifts based on a variety of different teams within the operating hours of 06:00 to 00:00, Monday to Sunday. You will receive your work schedule at least 6 weeks in advance. You may be required to work on national holidays and will be compensated accordingly. You will learn more about your exact schedule closer to your start date. Experience in customer service is not required.</p><p><strong>Desired Candidate Profile</strong></p>Minimum age: 18 years For foreigners: You must have the right to work in Morocco. Strong French communication skills (written and oral) [C1 level]. You have basic computer knowledge. Availability to work in variable shifts from Monday to Sunday within opening hours from 06:00 to 00:00. Willingness and ability to work in rotation (i.e., early, late, night, weekends, and overtime, as needed). What strengths will you bring? Hard worker, express yourself clearly, and have attention to detail. Friendly and customer-oriented. Ability to learn quickly and adapt to change. You are comfortable with multitasking in a dynamic environment. Experience in customer service is not required.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>Reporting to the Group's Human Resources Manager, your missions will be:</p><br><br><ul><li>Liaise with the external payroll provider to verify regulatory compliance;</li><li>Analyze employment contracts;</li><li>Record hours and attendance and manage electronic badges;</li><li>Verify timesheets and report overtime and night hours, sick leave, holidays, and travel;</li><li>Act as an interface with the treasury department for salary payments, analyze payslips, and explain them to employees;</li><li>Manage mandatory and continuous training;</li><li>Analyze and implement HR procedures, in compliance with group policies;</li></ul> <br> <br> Required profile : <p>Holder of a Bac+5 degree in Human Resources,</p><br><br><p>You have a minimum of 1<span>&nbsp;to 2 years of experience in a similar role (preferably in the telecommunication sector).</span></p><br><br><p>Discretion, diplomacy, and situational management are your strengths</p><br><br><p>You are perfectly Trilingual _ French - English - Arabic</p><br><br> <br><br> </div>

<p>STMicroelectronics is convinced that technology is a driver of innovation and has a positive impact on businesses, people and society. As a global player in semiconductors, our cutting-edge technologies and electronic components are invisible but at the heart of today's world. Joining ST means joining an international company with over 115 nationalities, present in 40 countries, and bringing together more than 50,000 passionate and committed talents, all united by the desire to create and invent the technology of tomorrow. Innovation requires more than just technical skills: it requires inspiring people who can collaborate with respect and enthusiasm. Employees driven by passion, ready to challenge the status quo, drive innovation and reveal their full potential. Come live this adventure with us and contribute to building a smarter and more sustainable future, combining responsibility and innovation. Our technology starts with you.</p><p>2 Operators on Shift B</p><p>1 Operator on C</p><p>1 Operator on D</p><p>Responsibilities</p><ul><li>Operate and monitor production machinery following safety and quality standards.</li><li>Perform routine equipment inspections and report issues.</li><li>Load/unload materials and document production data.</li><li>Maintain a clean, organized workspace.</li><li>Collaborate with team to meet production goals.</li><li>Follow health and safety regulations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent.</li><li>Experience in manufacturing preferred.</li><li>Basic mechanical skills and attention to detail.</li><li>Physical ability to handle repetitive tasks and moderate lifting.</li><li>Strong safety awareness and communication skills.</li><li>Ability to work in a team and adapt to shift schedules.</li></ul>

<p>Hexcel is currently seeking an HR Specialist for our Casablanca, Morocco location. The selected individual will be responsible for but not limited to the following obligations: Coordinate and oversee employee transportation services, ensuring reliable, timely, and cost-effective solutions. Manage employee attendance, working hours, leave records, and related data within the ERP system, ensuring accuracy and compliance. Serve as the main HR contact for employees, providing support and guidance on HR-related matters. Handle employee claims, and disciplinary cases, ensuring fair and timely resolution in accordance with company policies and labor regulations. Maintain accurate, confidential, and up-to-date employee records, ensuring compliance with data protection requirements. Prepare, review, and administer employment contracts, amendments, and other employment-related documentation. Monitor contract expiration dates, coordinate renewals, and provide recommendations to management regarding employee employment status. Ensure compliance with labor laws, company policies, and HR procedures across all employee lifecycle activities. Support employee engagement initiatives and contribute to maintaining a positive and productive work environment. Provide HR support outside regular working hours, including weekends, night shifts, and public holidays, as required by operational needs.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in human resources, Business Administration, or a related field. Minimum of 2 years of progressive HR experience, with a focus on employee relations, time. Proven experience in a manufacturing environment. Strong organizational skills with attention to detail. Ability to respect deadlines and manage multiple priorities. Capacity to work effectively under pressure. Excellent communication and interpersonal skills. Proficiency in ERP systems and HR administration tools. Knowledge of labor laws and HR best practices. Candidates must be eligible to work in the country where the position is based.</p>

<p><b>POSITION SUMMARY&nbsp;</b></p><p><br></p><p>Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><b>PREFERRED QUALIFICATION&nbsp;</b></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Senior Real Time Analyst (RTA) - Night Shift</p><p>We are looking for a Senior Real Time Analyst (RTA) to join our team on mission. The RTA is responsible for real-time monitoring of service levels and operational performance across projects, platforms, or sites. The role ensures optimal resource allocation and supports the achievement of operational KPIs by proactively managing workload and identifying performance risks.</p><p>Key Responsibilities</p><ul><li>Monitor real-time performance across multiple Lines of Business using various workforce management tools.</li><li>Track service levels and operational metrics for inbound calls, outbound calls, chats, and emails.</li><li>Create and maintain accurate real-time reports using standard reporting templates.</li><li>Communicate performance updates and call variances to Operations and relevant stakeholders.</li><li>Monitor agent availability, including breaks, lateness, and absences.</li><li>Adjust staffing and resource allocation according to real-time contact volumes and business needs.</li><li>Identify potential service risks and escalate critical situations promptly.</li><li>Manage and optimize activity curves throughout the day to ensure operational efficiency.</li><li>Support operational decision-making through data analysis and forecasting using Excel.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong analytical skills with a high level of accuracy and attention to detail.</li><li>Proven experience in Real Time Analysis or Workforce Management (WFM).</li><li>Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple activities simultaneously.</li><li>Adaptable and able to respond effectively to changing business needs.</li><li>Strong problem-solving and decision-making skills.</li><li>Team player with a positive attitude and excellent collaboration skills.</li><li>Excellent verbal and written communication skills in French and English .</li><li>Proficient in Microsoft Excel, including reporting and forecasting.</li></ul><p></p></section>

<p>With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advanced lightweight composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and engineered core and composite structures. We invite you to join the Hexcel team at various manufacturing sites, sales offices, and R&amp;D centers around the globe. Become a part of the strength within. Hexcel is currently seeking a HR Specialist for our Casablanca, Morocco location. The selected individual will be responsible for but not limited to the following obligations:</p><p>Coordinate and oversee employee transportation services, ensuring reliable, timely, and cost-effective solutions.</p><p>Manage employee attendance, working hours, leave records, and related data within the ERP system, ensuring accuracy and compliance.</p><p>Serve as the main HR contact for employees, providing support and guidance on HR-related matters.</p><p>Handle employee grievances, claims, and disciplinary cases, ensuring fair and timely resolution in accordance with company policies and labor regulations.</p><p>Maintain accurate, confidential, and up-to-date employee records, ensuring compliance with data protection requirements.</p><p>Prepare, review, and administer employment contracts, amendments, and other employment-related documentation.</p><p>Monitor contract expiration dates, coordinate renewals, and provide recommendations to management regarding employee employment status.</p><p>Ensure compliance with labor laws, company policies, and HR procedures across all employee lifecycle activities.</p><p>Support employee engagement initiatives and contribute to maintaining a positive and productive work environment.</p><p>Provide HR support outside regular working hours, including weekends, night shifts, and public holidays, as required by operational needs.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in human resources, Business Administration, or a related field.</li><li>Minimum of 2 years of progressive HR experience, with a focus on employee relations, time.</li><li>Proven experience in a manufacturing environment.</li><li>Strong organizational skills with attention to detail.</li><li>Ability to respect deadlines and manage multiple priorities.</li><li>Capacity to work effectively under pressure.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in ERP systems and HR administration tools.</li><li>Knowledge of labor laws and HR best practices.</li><li>Candidates must be eligible to work in the country where the position is based.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advanced lightweight composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and engineered core and composite structures. We invite you to join the Hexcel team at various manufacturing sites, sales offices, and R&amp;D centers around the globe. Become a part of the “strength within.”</span></p><br><p><span>Hexcel is currently seeking a <b>HR Specialist</b> for our <b>Casablanca, Morocco</b> location.</span></p><br><p><b><span>The selected individual will be responsible for but not limited to the following obligations:</span></b></p><br><ul><li><p>Coordinate and oversee employee transportation services, ensuring reliable, timely, and cost-effective solutions.</p><br></li><li><p>Manage employee attendance, working hours, leave records, and related data within the ERP system, ensuring accuracy and compliance.</p><br></li><li><p>Serve as the main HR contact for employees, providing support and guidance on HR-related matters.</p><br></li><li><p>Handle employee grievances, claims, and disciplinary cases, ensuring fair and timely resolution in accordance with company policies and labor regulations.</p><br></li><li><p>Maintain accurate, confidential, and up-to-date employee records, ensuring compliance with data protection requirements.</p><br></li><li><p>Prepare, review, and administer employment contracts, amendments, and other employment-related documentation.</p><br></li><li><p>Monitor contract expiration dates, coordinate renewals, and provide recommendations to management regarding employee employment status.</p><br></li><li><p>Ensure compliance with labor laws, company policies, and HR procedures across all employee lifecycle activities.</p><br></li><li><p>Support employee engagement initiatives and contribute to maintaining a positive and productive work environment.</p><br></li><li><p>Provide HR support outside regular working hours, including weekends, night shifts, and public holidays, as required by operational needs.</p><br></li></ul><p><b><span>Qualifications:</span></b></p><br><ul><li><p>Bachelor’s degree in human resources, Business Administration, or a related field.</p><br></li><li><p>Minimum of 2 years of progressive HR experience, with a focus on employee relations, time.</p><br></li><li><p>Proven experience in a manufacturing environment.</p><br></li><li><p>Strong organizational skills with attention to detail.</p><br></li><li><p>Ability to respect deadlines and manage multiple priorities.</p><br></li><li><p>Capacity to work effectively under pressure.</p><br></li><li><p>Excellent communication and interpersonal skills.</p><br></li><li><p>Proficiency in ERP systems and HR administration tools.</p><br></li><li><p>Knowledge of labor laws and HR best practices.</p><br></li></ul><p><span>Candidates must be eligible to work in the country where the position is based. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Technical Support Manager – Oracle Hospitality OPERA and Simphony F&amp;B Applications</strong></p><br><p><br><strong>Location: Agadir (onsite &amp; shift applies)</strong></p><br><p><br><strong>Join Oracle in Agadir Bay</strong></p><br><p><br>Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco – and we are looking for talented professionals to be part of this exciting journey. This is your opportunity to:<br>&nbsp;</p><br><ul><li>Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite.</li><li>Work with global teams supporting leading hotels and F&amp;B businesses across EMEA.</li><li>Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities.</li><li>Grow your career within Oracle – one of the world’s most respected technology companies.</li><li>Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle.<br>&nbsp;</li></ul><p><strong>Job Description</strong></p><br><p><br>The Technical Support Manager is responsible for leading a team of analysts providing 1st level support for Oracle Hospitality and F&amp;B product suites (including, Opera, Simphony, RES 3700, Materials Control, R&amp;A etc.) and associated interfaces.</p><br><p><br><strong>Duties &amp; Responsibilities</strong><br>&nbsp;</p><br><ul><li>Lead, mentor, and develop a team of Technical Support Analysts.</li><li>Oversee resolution of complex customer scenarios.</li><li>Act as escalation point for high-priority issues.</li><li>Monitor KPIs and drive operational excellence.</li><li>Ensure consistent use of ICCP Ticketing system.</li><li>Collaborate with Product, Development, Consulting teams.</li><li>Align with Oracle’s 24x7 support standards and strategy.</li><li>Represent support in customer and executive briefings.</li><li>Plan resources and schedules for 24x7 readiness.</li><li>Provide subject-matter expertise in strategic projects.<br>&nbsp;</li></ul><p><strong>Knowledge, Skills &amp; Abilities – Essential</strong><br>&nbsp;</p><br><ul><li>5–7 years’ technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&amp;B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.<br>&nbsp;</li></ul><p><strong>Other Requirements</strong><br>&nbsp;</p><br><ul><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.<br>&nbsp;</li></ul><p><strong>Abilities</strong><br>&nbsp;</p><br><ul><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li><li>Note:** Leadership role in 24x7 environment. Weekend and shift flexibility required.</li></ul><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br>Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.<br>Qualifications:<br><p>Career Level - M2</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Sofitel Marrakech Palais Imperial &amp; Spa, joyau de l'hospitalité marocaine, incarne le luxe et l'élégance au cœur de la vibrante ville de Marrakech. Faisant partie du prestigieux groupe Accor, cet hôtel cinq étoiles offre une expérience inoubliable mêlant raffinement français et charme marocain. Niché au milieu de jardins luxuriants, à quelques pas des célèbres sites historiques de la ville, Sofitel Marrakech Palais Imperial &amp; Spa est reconnu pour ses services haut de gamme, son attention aux détails et son engagement envers l'excellence culinaire.</p><br><br>Description du poste<br><br><ul><li>Accueillir des clients tout en respectant les scripts et les standards ACCOR</li><li>Assurer le Check-in et Check-out des clients en respectant la durée moyenne déterminée par le groupe ACCOR</li><li>Être créateur de l’expérience client&nbsp;</li><li>Etablir les factures et gérer les encaissements</li><li>Gérer les reservation Walk-in</li><li>Fournir un service anticipatif, sur mesure, intuitif, et transparents lors du traitement des demandes clients</li><li>Optimiser les revenues à travers la vente incitative</li><li>Assurer le suivi en coordination avec l’ensemble des départements de l’hôtel</li><li>Répondre et gérer les réclamations clients d’une manière proactive et professionnelle</li><li>Participer au recrutement des clients ALL</li><li>Alimenter la base de données des préférences clients</li><li>Participer à la stratégie adoptée par le groupe ACCOR et le propriétaire&nbsp;</li><li>Contribuer à l’amélioration du score RPS de l’hôtel</li><li>Répondre et gérer les réclamations clients</li><li>Respecter les standards et procédures interne du groupe ACCOR et du propriétaire</li><li>S’assurer directement de la satisfaction client</li></ul><br>Qualifications<br><br><ul><li>Expérience préalable d’un poste de réceptionniste ou de night auditeur&nbsp;;</li><li>Connaissance des applications Microsoft Windows et d’autres applications pertinentes&nbsp;;</li><li>Un diplôme universitaire dans une discipline liée est un atout&nbsp;;</li><li>Excellentes compétences de communication et d’organisation&nbsp;;</li><li>Excellentes compétences interpersonnelles et&nbsp; compétences en&nbsp; résolution de problèmes&nbsp;;</li><li>Particulièrement responsable et fiable&nbsp;;</li><li>Capacité à travailler en équipe&nbsp;;</li><li>Capacité à concentrer son attention sur les besoins des clients, en restant calme et courtois à tout moment&nbsp;;</li><li>Expérience préalable d’un poste de réceptionniste ou de comptable.</li></ul> </div>