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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br> <br> Job : <p>Reporting to the Communication Manager (Social Media, PR &amp; Events), you will support the implementation of the Resort's internal and external communication strategy. You will actively contribute to content creation, digital channel management, the organization of prestigious events, and the analysis of our campaigns to strengthen the brand image and visibility of the Resort.</p><br><br><p><em>Missions and Responsibilities</em></p><br><br><ul><li>Multi-channel project management: Participate in steering communication campaigns, from the design phase to their operational deployment.</li><li>Content production &amp; monitoring: Write and create various materials (newsletters, press releases, articles, social media posts).</li><li>Social media management: Develop and coordinate the editorial calendar, plan publications, and analyze community engagement.</li><li>Event management: Actively participate in the preparation, coordination, and organization of the Resort's internal and external events in support of the communication manager.</li><li>Performance &amp; KPIs analysis: Monitor and analyze the results of communication campaigns, then propose corrective actions to maximize the impact of our actions.</li></ul> <br> <br> Required profile : <p>To excel in this role, a <strong>Master's degree (Bac +5) or higher</strong> is required, ideally with a specialization in <strong>Marketing</strong> or a related field.</p><br><br><p><strong>3 to 5 years of experience</strong> in a similar role, preferably in the hospitality or restaurant industry, is essential. Proven experience in managing complex communication projects is a major asset.</p><br><br><p>We are looking for a creative, organized personality with excellent interpersonal skills. Perfect command of digital communication tools, strong writing skills, and a deep understanding of the hospitality sector's challenges are essential. The following skills are particularly valued:</p><br><br><ul><li><strong>Excellent command of multi-channel communication strategies</strong></li><li><strong>Proven project management skills</strong></li><li><strong>Proficiency in digital tools and social media platforms</strong></li><li><strong>Ability to analyze data and draw relevant conclusions</strong></li><li><strong>Interpersonal skills and negotiation skills</strong></li><li><strong>Creativity and ability to propose new ideas</strong></li><li><strong>Rigor and organization</strong></li><li><strong>Proficiency in French and English; knowledge of other languages would be a plus</strong></li></ul><p>If you are passionate about communication and want to take on a new, stimulating challenge in an exceptional setting, don't hesitate! Apply now using the "Send my CV to the recruiter" button.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>Join a customer relations center specialized in the insurance sector as a <strong>French-speaking Roadside Assistance Officer</strong> in Casablanca.</p><br><br><p>In this role, you will assist French-speaking customers by providing them with quality assistance and solutions tailored to their needs. You will be a key player in customer relations, ensuring efficient, professional, and caring handling of each request.</p><br><br><p>Your mission will be to offer an optimal customer experience, represent the company's image professionally, and actively contribute to customer satisfaction and service performance.</p><br><br> <br> <br> Required profile : <ul><li>Training level of <strong>Bac+2 or higher</strong>, ideally in a field related to customer relations or call center jobs.</li><li>A first successful experience of <strong>1 to 5 years</strong> in a similar position is desired.</li><li>Excellent command of <strong>French, both spoken and written.</strong></li><li>Very good listening, communication, and customer relations skills.</li><li>Sense of organization, rigor, and ability to manage priorities.</li><li>Responsiveness, adaptability, and ability to handle various situations.</li><li>Proficiency in computer tools and applications commonly used in customer relations centers.</li></ul><p><strong>Previous experience in a call center is a real asset.</strong></p><br><br> <br><br> </div>

<p>Rattach (e) l quipe Brand &amp; Engagement, le/la Growth Marketing Lead/Expert aura pour mission de construire et de piloter les leviers de croissance d Intelcia Tech sur le digital. Il/elle concevra et d ploiera des strat gies d acquisition, d engagement et de conversion fond es sur la data, en prenant directement en charge les campagnes, les outils, les budgets et les parcours digitaux. Son r le sera d activer et de convertir les audiences au service du d veloppement commercial et du recrutement, tout en am liorant en continu la performance des dispositifs marketing, avec un double objectif : g n rer des leads qualifi s, acc l rer leur conversion et contribuer directement au d veloppement du pipeline commercial ; renforcer la visibilit , la pr f rence de marque et l attractivit d Intelcia Tech aupr s de ses prospects et futurs talents.</p><p><strong>Desired Candidate Profile</strong></p><p>D fin ir les ICP, buyer personae, segments prioritaires et comptes cibles, en collaboration avec les quipes commerciales, marketing et m tier. Structurer, segmenter et enrichir les bases de donn es marketing afin d assurer leur qualit et leur exploitabilit . D fin ir et piloter les r gles de qualification et de lead scoring, en suivant la qualit des MQL, leur conversion en SQL et leur contribution au pipeline commercial.</p><p>Concevoir, d ployer et optimiser les dispositifs de g n ration de leads et les parcours de conversion associ s, jusqu la g n ration de leads qualifi s. Piloter les campagnes d emailing, via HubSpot ou un outil quivalent, les activations LinkedIn, organiques et sponsoris es, ainsi que les campagnes Google Ads, selon les objectifs de g n ration de leads, de notori t ou de recrutement. Mettre en place les sc narios d automation, de nurturing et de relance adapt s aux diff rentes cibles et tapes du parcours. Coordonner, avec le Content Manager et les experts internes, la cr ation de lead magnets adapt s aux cibles et aux objectifs : livres blancs, tudes de cas, contenus experts, etc. Cr er, tester et optimiser les landing pages, formulaires et autres dispositifs de conversion. Piloter les budgets m dia et arbitrer les investissements entre les diff rents leviers afin d optimiser les r sultats.</p><p>Assurer la gestion et optimisation continue du site web afin d am liorer sa visibilit , l exp rience utilisateur et la conversion. D fin ir et d ployer la strat gie SEO et GEO.</p><p>D fin ir et fiabiliser le dispositif de tracking des campagnes, des parcours de conversion et du site web. Suivre et analyser les performances des campagnes et du site web : audiences, sources de trafic, engagement, conversions et attribution. Piloter les principaux indicateurs de performance : volume et qualit des leads, CPL, taux de conversion, contribution au pipeline et ROI. Identifier les axes d optimisation et ajuster en continu les campagnes, les audiences et les parcours de conversion.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role. </p><br><br> <br> Job : <p>The Manager (the 2nd Assistant) is responsible for the good management of the restaurant. They constantly ensure quality, service, cleanliness during their shift, and the safety of the restaurant's property and employees.</p><br><br><p><strong>Main Activities</strong></p><br><br><ul><li>Ensure that all staff prioritize customer satisfaction, respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Manage the opening and/or closing of the restaurant;</li><li>Manage inventory and supplies;</li><li>Plan team members' hours and non-productive tasks;</li><li>Evaluate team members' performance;</li><li>Manage the team members' training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul><p><strong>Professional Development</strong></p><br><br><p>If they have the potential in terms of behavioral, managerial, and operational skills, they can move up to the position of 1st Assistant after meeting the criteria to pass the nomination board and potentially secure the position of Restaurant Manager once their skills are confirmed.</p><br><br> <br> <br> Required profile : <p>The position is open to those with a Bac +2 degree (or equivalent) and above, regardless of the field of study. Previous experience in Management, Customer Relations, Sales, etc., is desirable for this role.</p><br><br><p><strong>Skills</strong></p><br><br><ul><li>Mastery of customer relations</li><li>Team leadership</li><li>Professional proficiency in the French language</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role. </p><br><br> <br> Job : <p>The Manager (the 2nd assistant) is responsible for the good management of the restaurant. They constantly ensure quality, service, cleanliness during their shift, and the safety of the restaurant's property and employees.</p><br><br><p><strong>Main Activities</strong></p><br><br><ul><li>Ensure that all staff prioritize customer satisfaction, while respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Manage the opening and/or closing of the restaurant;</li><li>Manage inventory and supplies;</li><li>Schedule crew hours and non-productive tasks;</li><li>Evaluate crew performance;</li><li>Manage the crew training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul><p><strong>Professional Development</strong></p><br><br><p>If they have the potential in terms of behavioral, managerial, and operational skills, they can be promoted to the position of 1st Assistant after meeting the criteria for the appointment committee and possibly obtaining the position of Restaurant Manager once their skills are confirmed.</p><br><br> <br> <br> Required profile : <p>This position is open to individuals with a Bac+2 level education or higher, regardless of the specific diploma. Previous experience in Management, Customer Relations, Sales, etc., is desirable for this role.</p><br><br><p><strong>Skills</strong></p><br><br><ul><li>Mastery of customer relations</li><li>Team leadership</li><li>Professional use of the French language</li></ul> <br><br> </div>

<p>Type de contrat Regular / Permanent QUI SOMMES-NOUS SUEZ Recyclage &amp; Valorisation des d chets propose des solutions de gestion et de valorisation mati re, nerg tique et biologique de tous types de d chets pour produire de nouvelles ressources. Les quipes de cette activit contribuent la collecte, au tri, au d mant lement, au recyclage, la valorisation et la commercialisation de nouvelles ressources et des services sp cialis s sur sites et industriels. VOTRE MISSION VOTRE MISSION Mission principale : Responsable QHSE a pour mission principale d accompagner la ligne manag riale dans l accomplissement des missions HSE. Il constitue un support technique et un relais d animation. Il a galement un r le d alerte et l habilitation interrompre une situation de travail en cas de risque majeur et imminent. D clinaison de la politique g n rale QHSE localement : Contribuer au d veloppement de la politique de pr vention du site, contr ler sa mise en place et assurer son animation. Participer la d finition et la r alisation des plans d action mener et des r gles respecter sur le site dans le cadre des politiques HSE globale et locale. Participer la r daction et/ou la communication des proc dures HSE, des supports de communication, des consignes de s curit ... Assister les responsables op rationnels dans la mise en uvre des proc dures et s assurer de leur bonne application. Contribuer la d finition des exigences s curit dans les nouveaux projets/contrats du site. Conseil au management Conseiller et alerter le management du site pour l ensemble des r flexions et/ou pour des actions sp cifiques mener. Respect de la r glementation et des proc dures internes sur le terrain R aliser les visites HSE et s assurer du respect des consignes (R gles qui sauvent). S assurer de la conformit du mat riel et des quipements et de leur bonne utilisation. Proposer des mesures pour corriger les carts constat s lors des contr les, suivre leur mise en place et rapporter les constats la hi rarchie. valuer les risques HSE selon la m thodologie en vigueur. D tecter et analyser les situations risque, proposer des solutions correctives et suivre leur mise en place. Am lioration continue : Suivre les diff rents indicateurs et reporting de l activit HSE sur son p rim tre. Proposer des am liorations des conditions de travail, d hygi ne et de la s curit . Contribuer la alimentation du retour d exp rience de l organisation. NOUS RECHERCHONS : Formation de niveau Bac+5 en qualit , hygi ne et environnement ou domaine connexe. 2 ans d exp rience dans un poste similaire. Capacit analyser les risques HSE. Capacit d analyser des formations HSE. Capacit d analyser les incidents. Capacit rendre compte. Bonne ma trise de l outil informatique #Indeed:No BU: International - Africa CATEGORY: Management Apply now Share Save Job</p><p><strong>Desired Candidate Profile</strong></p><p>Formation de niveau Bac+5 en qualit , hygi ne et environnement ou domaine connexe. 2 ans d exp rience dans un poste similaire. Capacit analyser les risques HSE. Capacit d analyser des formations HSE. Capacit d analyser les incidents. Capacit rendre compte. Bonne ma trise de l outil informatique</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role. </p><br><br> <br> Job : <p>The Manager (the 2nd assistant) is responsible for the good management of the restaurant. They constantly ensure quality, service, cleanliness during their shift, and the safety of the restaurant's property and employees.</p><br><br> <p><strong>Main activities</strong></p><br><br> <ul> <li>Ensure that all staff prioritize customer satisfaction, while respecting McDonald’s standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li> <li>Ensure the opening and/or closing of the restaurant;</li> <li>Manage stock and supplies;</li> <li>Plan team members’ hours and non-productive tasks;</li> <li>Evaluate the performance of team members;</li> <li>Manage the team members’ training system;</li> <li>Ensure the execution of preventive maintenance tasks;</li> </ul> <p><strong>Career development</strong></p><br><br> <p>If they have the potential in terms of behavioral, managerial, and operational skills, they can move up to the position of 1st assistant after meeting the criteria for the appointment board and potentially obtaining the position of restaurant director once their skills are confirmed.</p><br><br> <br> <br> Required profile : <p>The position is open to those with a Bac+2 level (or higher) and any diploma. Previous experience in Management, Customer Relations, Sales, etc., is desirable for this position.</p><br><br> <p><strong>Skills</strong></p><br><br> <ul> <li>Mastery of customer relations</li> <li>Team leadership</li> <li>Professional practice of the French language</li> </ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Approche par niveaux (Tiered Approach)</strong>&nbsp;</p><br> <br> <p>Conformément à l’engagement de préserver les capacités et de soutenir le personnel déjà au sein de l’Organisation, la majorité des postes vacants du PNUD/FENU/VNU sont publiés selon un processus de candidature par niveaux, comme suit :&nbsp;</p><br> <br> <ul> <li>Niveau 0 : Personnel international du PNUD/FENU/VNU titulaire d'un contrat permanent (PA) ou à durée déterminée (FTA), dont les postes seront supprimés, ou dont les contrats seront résiliés ou non renouvelés en 2026&nbsp;</li> </ul> <br> <ul> <li>Niveau 1 : Autre personnel du PNUD/FENU/VNU titulaire d'un contrat permanent (PA) ou à durée déterminée (FTA)&nbsp;</li> </ul> <br> <ul> <li>Niveau 2 : Personnel du PNUD/FENU/VNU titulaire d'un contrat temporaire (TA), personnel sous contrat PSA régulier, et Volontaires des Nations Unies Experts et Spécialistes&nbsp;</li> </ul> <br> <ul> <li>Niveau 3 ou aucun niveau indiqué : Tous les autres types de contrat du PNUD/FENU/VNU et d'autres agences, ainsi que les candidats externes&nbsp;</li> </ul> <br> <p>Veuillez prendre note du ou des niveau(x) indiqué(s) dans le titre du poste vacant, le cas échéant, et vous assurer que vous remplissez les critères d’éligibilité pour postuler.&nbsp;</p><br> <br> <br> <p><strong>Contexte</strong></p><br> <p>Le Royaume du Maroc a engagé, sous les Hautes Instructions de Sa Majesté le Roi Mohammed VI, un processus ambitieux et structurant de consolidation de la régionalisation avancée, considérée comme un levier fondamental de modernisation de l’État, de réduction des disparités territoriales et de promotion d’un développement équilibré, inclusif et durable. Cette orientation stratégique a été réaffirmée lors des 2ᵉ Assises nationales de la régionalisation avancée, tenues à Tanger les 20 et 21 décembre 2024 sous le Haut Patronage de Sa Majesté le Roi Mohammed VI. Ces Assises ont mis en évidence plusieurs recommandations prioritaires, notamment l’accélération de la mise en œuvre de la Charte nationale de la déconcentration administrative, l’opérationnalisation effective de l’exercice des compétences régionales dans les secteurs stratégiques, le renforcement de la gouvernance territoriale à travers des outils performants de planification, de suivi et d’évaluation, la promotion de la démocratie participative et de la participation citoyenne à l’échelle territoriale, ainsi que l’intégration de la transformation digitale comme levier transversal de performance de la gouvernance territoriale. Ces orientations s’inscrivent pleinement dans la continuité du Nouveau Modèle de Développement, qui place l’ancrage territorial, la différenciation des politiques publiques et la bonne gouvernance des territoires au cœur de la transformation du pays à moyen et long terme. Dans ce cadre, la transformation digitale des collectivités territoriales est identifiée comme un accélérateur clé permettant l’amélioration de l’efficacité et de la qualité des services publics territoriaux, le renforcement de la transparence, de la redevabilité et de la participation citoyenne, la promotion de l’inclusion sociale et territoriale, ainsi que le soutien à des dynamiques territoriales résilientes, durables et innovantes. Toutefois, les diagnostics réalisés ont mis en évidence plusieurs défis structurels, notamment des disparités significatives de maturité numérique entre territoires, des contraintes persistantes en matière de capacités institutionnelles et humaines, ainsi qu’une fragmentation des initiatives digitales nécessitant la mise en place d’un cadre de gouvernance unifié, cohérent et territorialisé. C’est dans ce contexte que s’inscrit le projet « CONNECTIVITÉ TERRITORIALE », mis en œuvre par la Direction Générale des Collectivités Territoriales (DGCT), avec l’appui du Programme des Nations Unies pour le Développement (PNUD), pour la période 2026 – 2029. C’est une initiative stratégique visant à renforcer l'intégration et le développement harmonieux des territoires au Maroc, en mettant l'accent sur l'amélioration des infrastructures numériques, des services publics, et de la cohésion sociale à travers une approche inclusive. Le projet repose sur trois leviers stratégiques complémentaires, à savoir la gouvernance, les infrastructures et la connectivité, ainsi que le capital humain et le développement des compétences.</p><br> <p>Les résultats attendus de ce projet sont comme suit :</p><br> <ul> <li><strong>Produit 1.</strong> Un cadre de gouvernance pour la territorialisation de la transformation digitale est élaboré et instauré, mettant l'accent sur l'inclusion et reposant sur des organes fonctionnels ;</li> <li><strong>Produit 2</strong>. Les Collectivités Territoriales disposent d'une connectivité et d'une infrastructure dimensionnée et normalisée ;&nbsp;</li> <li><strong>Produits 3.</strong> La transformation digitale territorialisée est renforcée par un capital humain innovant et fortement engagé, contribuant ainsi de manière significative à son succès et à son intégration durable dans les territoires ;</li> <li><strong>Produit 4.</strong> La gestion du projet et l’assurance qualité sont assurées.</li> </ul> <p><strong>Fonctions et responsabilités</strong></p><br> <p>Sous la supervision directe du Directeur National du Projet et du Coordonnateur National du Projet, et sous l'assurance qualité du Conseiller de Programme du PNUD, le/la titulaire assurera la coordination opérationnelle quotidienne du projet, conformément aux procédures de mise en œuvre nationale (NIM) et aux principes de la gestion axée sur les résultats le/la Coordonnateur(trice) national(e) associé(e) assurera les fonctions suivantes:&nbsp;</p><br> <p><i><strong>Gestion stratégique et opérationnelle du projet</strong>&nbsp;</i></p><br> <ul> <li>Assurer la gestion quotidienne du projet conformément au document de projet, au plan de travail annuel et aux procédures du PNUD.&nbsp;</li> </ul> <br> <ul> <li>Veiller à l'atteinte des résultats attendus dans les délais impartis, selon les standards de qualité requis et dans le respect du budget alloué.&nbsp;</li> </ul> <br> <ul> <li>Garantir l'application des principes de gestion axée sur les résultats, de gestion adaptative et de redevabilité.&nbsp;</li> </ul> <br> <p><i><strong>Coordination institutionnelle et partenariale</strong>&nbsp;</i></p><br> <br> <ul> <li>Coordonner la mise en œuvre du projet avec les partenaires institutionnels aux niveaux national, régional et local.&nbsp;</li> </ul> <br> <ul> <li>Renforcer la collaboration avec les ministères, collectivités territoriales, services déconcentrés, secteur privé, universités, médias, organisations de la société civile et partenaires techniques et financiers.&nbsp;</li> </ul> <br> <ul> <li>Faciliter la mise en œuvre des conventions de partenariat et promouvoir l'appropriation des résultats par les parties prenantes.&nbsp;</li> </ul> <br> <br> <p><i><strong>Synergies et coordination avec les partenaires techniques et financiers</strong></i>&nbsp;</p><br> <br> <ul> <li>Assurer la complémentarité et la cohérence avec les initiatives similaires ou complémentaires mises en œuvre par le PNUD et d'autres partenaires de développement.&nbsp;</li> </ul> <br> <ul> <li>Identifier et promouvoir les opportunités de synergies, de mutualisation des ressources et de capitalisation des expériences.&nbsp;</li> </ul> <br> <p><i><strong>Gestion administrative, financière et opérationnelle</strong></i>&nbsp;</p><br> <br> <ul> <li>Superviser la planification budgétaire, l'exécution financière et le suivi administratif du projet, conformément aux règles et procédures du PNUD.&nbsp;</li> </ul> <br> <ul> <li>Assurer la préparation et le suivi des contrats, conventions, termes de référence et autres documents de gestion.&nbsp;</li> </ul> <br> <ul> <li>Veiller à la conformité des processus de passation de marchés, d'audit, de gestion des risques et d'application du cadre HACT.&nbsp;</li> </ul> <br> <p><strong>a. Gestion des ressources humaines et leadership d'équipe</strong></p><br> <br> <ul> <li>Encadrer, superviser et motiver l'équipe du projet.&nbsp;</li> </ul> <br> <ul> <li>Clarifier les rôles et responsabilités des membres de l'équipe et assurer un suivi régulier de leur performance.&nbsp;</li> </ul> <br> <ul> <li>Identifier les besoins en renforcement des capacités et mettre en œuvre un plan de développement des compétences.&nbsp;</li> </ul> <br> <ul> <li>Promouvoir une communication interne fluide et un environnement de travail collaboratif.&nbsp;</li> </ul> <p><strong>b. Planification, suivi et reporting</strong></p><br> <br> <ul> <li>Préparer, en concertation avec les partenaires, les plans de travail annuels, les budgets et les cadres de résultats.&nbsp;</li> </ul> <br> <ul> <li>Produire les rapports narratifs et financiers requis (trimestriels, semestriels, annuels et ad hoc).&nbsp;</li> </ul> <br> <ul> <li>Assurer la mise à jour des registres de risques, des journaux de suivi, des leçons apprises et des recommandations.&nbsp;</li> </ul> <br> <ul> <li>Organiser les revues périodiques du projet et veiller à la mise en œuvre des recommandations.&nbsp;</li> </ul> <br> <p><strong>c. Gestion des connaissances et capitalisation</strong></p><br> <br> <ul> <li>Développer et mettre en œuvre une stratégie de capitalisation des acquis, de documentation des bonnes pratiques et de gestion des connaissances.&nbsp;</li> </ul> <br> <ul> <li>Assurer la diffusion des résultats, outils, études et produits de connaissance auprès des partenaires.&nbsp;</li> </ul> <br> <br> <p><strong>d. Supervision technique des études et consultations</strong></p><br> <br> <ul> <li>Identifier les besoins en expertise technique et piloter l'élaboration des termes de référence.&nbsp;</li> </ul> <br> <ul> <li>Superviser le recrutement des consultants et prestataires.</li> </ul> <br> <ul> <li>Assurer le suivi de la qualité des livrables et la validation technique des études, analyses et prestations.&nbsp;</li> </ul> <br> <p><strong>e. Coordination des missions de terrain</strong>&nbsp;</p><br> <br> <ul> <li>Planifier, organiser et superviser les missions sur le terrain dans les zones d'intervention du projet.&nbsp;</li> </ul> <br> <ul> <li>Assurer la coordination logistique et technique des visites, réunions et activités de suivi.&nbsp;</li> </ul> <br> <br> <p><strong>Compétences</strong></p><br> <p><strong>Compétences fondamentales</strong>&nbsp;</p><br> <br> <br> <br> <p><strong>Obtenir des résultats:</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: Planifier et contrôler son propre travail, prêter attention aux détails, fournir un travail de qualité dans les délais impartis. ​&nbsp;</p><br> <br> <br> <br> <p><strong>Penser de manière innovante:</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: Ouvert aux idées créatives/risques connus, résout les problèmes de façon pragmatique, apporte des ameliorations. ​&nbsp;</p><br> <br> <br> <br> <p><strong>Apprendre en continu:</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: Sortir de sa zone de confort, apprendre des autres et soutenir leur apprentissage. ​&nbsp;</p><br> <br> <br> <br> <p><strong>S'adapter avec agilité:</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: S'adapte au changement, gère de façon constructive l'ambiguïté/l'incertitude, est flexible. ​&nbsp;</p><br> <br> <br> <br> <p><strong>Agir avec determination:&nbsp;</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: Fait preuve de dynamisme et de motivation, est capable de faire preuve de calme face à l'adversité, est confidant. ​&nbsp;</p><br> <br> <br> <br> <p><strong>Engager et partenaire:</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: Fait preuve de compassion et de compréhension envers les autres, établit des relations positives. ​&nbsp;</p><br> <br> <br> <br> <p><strong>Favoriser la diversité et l'inclusion:</strong>&nbsp;</p><br> <br> <br> <p>​​Niveau 1: Apprécie/respecte les différences, est conscient des préjugés inconscients, affronte la discrimination. ​&nbsp;</p><br> <br> <br> <br> <p><i><strong>Compétences&nbsp;fonctionelles&nbsp;et techniques:&nbsp;</strong></i>&nbsp;</p><br> <br> <p><i><strong>Domaine&nbsp;thématique</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Nom</strong></i>&nbsp;</p><br> <br> <br> <p><i><strong>Définition</strong></i>&nbsp;</p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong>&nbsp;</p><br> <br> <br> <p>Gestion de projet&nbsp;</p><br> <br> <br> <p>Être en mesure de planifier, d’organiser, de hiérarchiser et de contrôler les ressources, les procédures et les protocoles afin d’atteindre des objectifs précis&nbsp;</p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong>&nbsp;</p><br> <br> <br> <p>Gestion axée sur les résultats&nbsp;</p><br> <br> <br> <p>Être en mesure de gérer la mise en œuvre de stratégies, de programmes et de projets en mettant l’accent sur l’amélioration des performances et l’obtention de résultats démontrables. Connaître et comprendre les théories, les concepts, les méthodologies, les instruments et les outils pertinents&nbsp;&nbsp;</p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong>&nbsp;</p><br> <br> <br> <p>Travailler avec des données et des éléments tangibles&nbsp;</p><br> <br> <br> <p>Savoir inspecter, nettoyer, transformer et modéliser des données dans le but de découvrir des informations utiles, ainsi que d’éclairer les conclusions et la prise de décision.&nbsp;&nbsp;</p><br> <br> <br> <br> <p><strong>Business developpement</strong>&nbsp;</p><br> <br> <br> <p>Génération de connaissances&nbsp;&nbsp;</p><br> <br> <br> <p>Savoir chercher des informations et les transformer en connaissances utiles, qui sont adaptées au contexte ou répondent à un besoin exprimé. Savoir appliquer des concepts existants à de nouvelles situations et définir de nouveaux concepts afin de mettre au point des solutions réalisables et de nouvelles approches. Connaître les théories, concepts et modèles conceptuels pertinents qui peuvent être utiles pour faire face à de nouvelles situations.&nbsp;&nbsp;</p><br> <br> <br> <br> <p><strong>Gestion de l’organisation</strong>&nbsp;</p><br> <br> <br> <p>Gestion des opérations&nbsp;</p><br> <br> <br> <p>Être en mesure de planifier, d’organiser et de superviser les différents aspects des opérations de l’organisation, d’une manière efficace, simultanée et intégrée, afin de convertir du mieux possible les ressources de l’organisation en résultats optimaux. Connaître les concepts et les mécanismes pertinents&nbsp;</p><br> <br> <br> <br> <p><strong>Gestion des partenariats&nbsp;</strong>&nbsp;</p><br> <br> <br> <p>Gestion des relations   &nbsp;&nbsp;</p><br> <br> <br> <p>Capacité à nouer des liens avec un large éventail de partenaires publics et privés, à établir, entretenir et/ou renforcer les relations de travail, la confiance et la compréhension mutuelle&nbsp;</p><br> <br> <br> <br> <br> <br> <p><strong>Qualifications minimales</strong></p><br> <p><strong>Education</strong>:</p><br> <p>Un diplôme de fin d’etudes secondaires est requis; ou</p><br> <br> <p>Diplôme d’études Universitaires (Licence) dans le domaine de l’administration publique, gouvernance lo</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>About IKEA Kuwait</strong></p><br><p>IKEA is the leading Life at Home brand in Kuwait. We offer well-designed, functional, and affordable, good quality home furnishing beautiful solutions, produced with care for people and the environment. There are several companies with different owners, working under the IKEA Brand, all sharing the same vision: to create a better everyday life for the many people.</p><br><p>IKEA has been in Kuwait for more than 40 years, operated by Al Homaizi Limited and is very well established in Kuwait. IKEA has 6 stores in Kuwait, IKEA The Avenues, The Warehouse, 360, Assima Mall, Khiran Mall and IKEA For Business in Shuwaikh.</p><br><p><strong>Who we are and how we work</strong></p><br><p>We believe in people. We have an optimistic attitude in the way we are and in the way we do things. We believe in diversity, equality and inclusion because they increase our understanding of our customers and each other. We empower and develop our teams through on-job intensive trainings, working together and providing an international and diverse workplace.</p><br><p>In IKEA, every job is different, and every day is different. Are you up to the challenge to join&nbsp;our dynamic and creative work environment?</p><br><br>Job Description<br><p>Develop and coordinate inspiring, relevant and consistent communication content across all customer touchpoints, working closely with creative agencies and internal stakeholders to deliver communication that drives business results, strengthens the IKEA brand, and creates a seamless omnichannel customer experience in the local market.</p><br><p>The role is responsible for supporting the creation, adaptation, implementation and follow-up of campaign content across all paid, owned and earned channels, excluding day-to-day social media management, while ensuring alignment with brand guidelines, tone of voice, &nbsp;commercial priorities and customer insights.</p><br><br>Qualifications<br><ul><li>Support the development and execution of communication campaigns that drive awareness and consideration &nbsp;in the different customer meeting points . Generating and converting demand</li><li>Develop clear and inspiring communication briefs for creative agencies and follow up the creative process from briefing to implementation.</li><li>Coordinate the development of campaign assets for offline and online channels, including TV, radio, outdoor, print, IKEA Family, website, app, in-store and PR activations.</li><li>Secure that all communication content is aligned with IKEA Brand values, visual identity, tone of voice and communication guidelines.</li><li>Adapt global and regional communication materials to the local market, ensuring relevance for customers.</li><li>Collaborate with social media&nbsp; specialists to ensure campaign consistency and a unified customer experience across all channels</li><li>Work closely with , ecom, sales, com in , sales ,&nbsp; Family , and Customer Experience teams to secure integrated omnichannel communication.</li><li>Coordinate content production with agencies, photographers, designers, copywriters and other external partners.</li><li>Ensure consistency and quality of communication across all channels and customer touchpoints.</li><li>Follow up campaign implementation and collect learnings to improve future communication performance.</li><li>Monitor communication trends, media developments, customer behaviors and competitor activities to identify opportunities for innovation and improvement.</li><li>Support the development of IKEA Family communication initiatives (basic level)</li><li>Build strong working relationships with agencies and internal stakeholders to secure effective collaboration and high-quality execution.</li><li>Contribute actively to creating an open, collaborative and learning-oriented environment, acting as a role model for IKEA values.</li></ul><br>Additional Information<br><p>Please send your CV in English and tell us in which direction you would like to take career, if you are experienced in a particular field or looking for completely new challenges.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Leyton</strong> stands out for a <strong>strongly cooperative and people-centered culture</strong>, where trust, collaboration and employee well-being are key pillars. The company promotes a close management approach focused on support, empowerment and high-quality team relationships. This collaborative foundation is complemented by a <strong>significant innovation dimension</strong>, fostering initiative, creativity and agility. Competitive and organizational cultures play a more secondary role, providing structure, performance orientation and operational efficiency. </p><br><br> <br> Job : <p>First and foremost a seasoned Software Engineer, you master the design and development of robust production-grade applications. You integrate AI capabilities - LLMs, agents, RAG - into the systems you build, without being a data scientist. You may work on two types of contexts: internal Leyton CognitX projects (Java/Spring Boot), or assignments for large enterprise clients in varied stacks (Python, Node.js/TypeScript or other). The allocation is determined based on business needs and activity.</p><br><br><p><em><strong>Key Responsibilities</strong></em></p><br><br><p><strong>Software Engineering - Core of the Role</strong></p><br><br><p>• Design and develop complete end-to-end features: APIs, business logic, unit and integration tests, deployment.</p><br><br><p>• Ensure code quality: SOLID principles, design patterns, clean architecture, code reviews, SonarQube.</p><br><br><p>• Build and maintain robust REST APIs - versioning, security, error handling, performance.</p><br><br><p>• Work in CI/CD environments: Git flow, PR reviews, automated pipelines, regression testing.</p><br><br><p>• Ensure scalability and security of production systems.</p><br><br><p><strong>AI Integration - Expected Capability</strong></p><br><br><p>• Integrate LLMs into business applications: OpenAI, Anthropic, Mistral - via API, with token, cost, and latency management.</p><br><br><p>• Build RAG pipelines: chunking, embedding, vector stores, retrieval - as a component of a larger application.</p><br><br><p>• Implement LLM agents with LangChain / LangGraph for automated workflows.</p><br><br><p>• Measure and evaluate the quality of AI outputs integrated into the product (RAGAS, custom metrics, monitoring).</p><br><br><p><strong>Leadership &amp; Collaboration</strong></p><br><br><p>• Mentor junior and mid-level engineers - code reviews, technical mentoring, sharing best practices.</p><br><br><p>• Work directly with clients / product owners: gather requirements, present technical solutions, adapt communication style.</p><br><br><p>• Participate in architecture decisions and define the team's technical standards.</p><br><br><p><strong>Project Planning &amp; Delivery</strong></p><br><br><p>• Translate business needs into robust and well-architected technical solutions.</p><br><br><p>• Break down strategic objectives into manageable tasks, estimate workloads, and define clear delivery roadmaps.</p><br><br><p>• Drive feature delivery on time, aligned with product and business objectives.</p><br><br><p>• Track and help resolve technical blockers to maintain team efficiency.</p><br><br><p>• Prepare and validate deliverables, ensuring smooth delivery aligned with business goals.</p><br><br> <br> <br> Required profile : <p><em><strong>Ideal Candidate Profile</strong></em></p><br><br><p>• 3 to 5 years of experience in software development - you are above all a solid Software Engineer.</p><br><br><p>• Proficiency in Java/Spring Boot for internal projects, and ability to switch to Python or Node.js/TypeScript for client assignments.</p><br><br><p>• Proven hands-on experience integrating LLMs into applications (production systems, not just notebooks).</p><br><br><p>• Ability to manage multiple projects simultaneously and prioritize effectively.</p><br><br><p>• Problem-solving mindset: brute force -&gt; optimization -&gt; edge cases - able to think out loud.</p><br><br><p>• Curiosity for applied AI, practical sense: you assess what does or does not warrant using AI in a system.</p><br><br><p>• Strong client communication skills and ability to mentor junior profiles.</p><br><br><p><em><strong>What We Offer</strong></em></p><br><br><ul><li>Opportunities for professional development and advancement within a growing organization.</li><li>Involvement in large-scale worldwide projects spanning over 18 countries, providing exposure to diverse cultures and environments.</li><li>Collaborative and challenging work environment, surrounded by brilliant collaborators who inspire continuous improvement and innovation.</li><li>TechlabWay career growth path, offering opportunities for career advancement and skill development.</li><li>Modern and stylish office environment equipped with cutting-edge technologies.</li><li>Access to the latest technologies and tools, working on the forefront of innovation in the industry.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Description du poste En tant que Lead Support Niveau 2 Senior, vous tes responsable de la gestion op rationnelle du support technique sur un p rim tre applicatif critique. Vous pilotez une quipe pluridisciplinaire compos e d ing nieurs support N2, d un testeur automaticien et d un expert ELK. Vous tes galement garant de la mise en place et de l'am lioration des pratiques de monitoring et d observabilit , notamment sur les flux Tibco, en lien avec le top management c t client. Minimum 6 ans d'exp rience en support applicatif et/ou monitoring, avec au moins 2 ans dans un r le de coordination ou de lead. Comp tences techniques : Gestion op rationnelle &amp; coordination : Assurer la supervision et la priorisation des incidents, demandes et probl mes niveau 2. Piloter l activit quotidienne de l quipe (planification, coordination, suivi des SLA). Organiser et animer les rituels d quipe (daily, revues hebdo, comit s de pilotage). Monitoring &amp; observabilit : tre force de proposition sur la d finition, la mise en uvre et l am lioration des KPI de supervision et de suivi de performance des syst mes, en particulier les flux Tibco . Collaborer avec l expert ELK pour garantir un monitoring proactif et une meilleure observabilit . Participer l industrialisation du support via des dashboards, alertes intelligentes, automatisations et documentation. Relation client &amp; coordination transverse : tre l interlocuteur principal du client pour toutes les questions li es au support, monitoring et am lioration continue. Remonter les alertes critiques, proposer des plans d'action, documenter les plans de rem diation. Participer aux comit s de gouvernance et tre moteur dans l identification d initiatives forte valeur ajout e. Description de l'entreprise We Elevate. Digitally. SQLI, leader europ en de l exp rience client et de la transformation digitale, accompagne les grandes marques internationales dans la cr ation de valeur gr ce la technologie et l innovation digitale. De la strat gie au d ploiement des solutions, nous concevons des architectures robustes et des exp riences digitales performantes, en combinant expertises technologiques, m thodologies prouv es et innovation. Pr sents dans 12 pays avec plus de 2 200 collaborateurs, nous recrutons des talents qui partagent nos valeurs : Creative spirit, Commitment, Forward thinking .Qualifications Comp tences techniques : Solide ma trise des processus ITIL (incidents, probl mes, changements). Connaissance des solutions d observabilit : ELK stack, Grafana, Kibana , etc. Bonne compr hension des architectures de flux et int gration applicative (ex : Tibco, ESB ). Capacit d finir des KPI pertinents pour mesurer la sant des applications, les performances et la r activit du support. Exp rience avec des outils ITSM (ServiceNow, Jira ). Qualit s personnelles : Leadership affirm et sens de la communication. Capacit prioriser et prendre des d cisions. Esprit d analyse, rigueur et sens du service client. Langues : Fran ais courant. Anglais professionnel requis.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 6 ans d'exp rience en support applicatif et/ou monitoring, avec au moins 2 ans dans un r le de coordination ou de lead. Comp tences techniques : Gestion op rationnelle &amp; coordination : Assurer la supervision et la priorisation des incidents, demandes et probl mes niveau 2. Piloter l activit quotidienne de l quipe (planification, coordination, suivi des SLA). Organiser et animer les rituels d quipe (daily, revues hebdo, comit s de pilotage). Monitoring &amp; observabilit : tre force de proposition sur la d finition, la mise en uvre et l am lioration des KPI de supervision et de suivi de performance des syst mes, en particulier les flux Tibco . Collaborer avec l expert ELK pour garantir un monitoring proactif et une meilleure observabilit . Participer l industrialisation du support via des dashboards, alertes intelligentes, automatisations et documentation. Relation client &amp; coordination transverse : tre l interlocuteur principal du client pour toutes les questions li es au support, monitoring et am lioration continue. Remonter les alertes critiques, proposer des plans d'action, documenter les plans de rem diation. Participer aux comit s de gouvernance et tre moteur dans l identification d initiatives forte valeur ajout e. Qualifications Comp tences techniques : Solide ma trise des processus ITIL (incidents, probl mes, changements). Connaissance des solutions d observabilit : ELK stack, Grafana, Kibana , etc. Bonne compr hension des architectures de flux et int gration applicative (ex : Tibco, ESB ). Capacit d finir des KPI pertinents pour mesurer la sant des applications, les performances et la r activit du support. Exp rience avec des outils ITSM (ServiceNow, Jira ). Qualit s personnelles : Leadership affirm et sens de la communication. Capacit prioriser et prendre des d cisions. Esprit d analyse, rigueur et sens du service client. Langues : Fran ais courant. Anglais professionnel requis.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Director of the CFO/CFA Business Unit (High Current / Low Current), the Business Development Manager is responsible for identifying, creating, and qualifying new commercial opportunities in their target markets. They are a growth engine for the company, with a proactive and "Outside-In" approach: understanding market dynamics and customer needs to generate business and open new accounts.<br>They act upstream in the sales cycle, transforming market signals into qualified opportunities, and then ensuring their structured handover to the closing sales teams.<br>The Business Unit covers three complementary technical areas - High Current (CFO), Low Current (CFA: video surveillance, security and access control, public address systems, BMS/BMS, VDI, active networks…) and Technical Lighting (controlled by DMX/KNX/DALI) - united under a differentiating "one-stop-shop" positioning. The Business Development Manager champions this integrated value proposition and actively develops commercial synergies between the three areas.</p><br><br><p><br>They are specifically responsible for:</p><br><br><ul><li>Identifying and developing new priority markets, segments, or geographical areas</li><li>Ensuring active and structured prospecting to generate new commercial opportunities</li><li>Conducting continuous market monitoring (projects, tenders, trends, key players)</li><li>Building and maintaining a qualified, reliable, and up-to-date opportunity pipeline</li><li>Defining account entry strategies and identifying the right access levers (prescribers, partners, decision-makers)</li><li>Mapping customer ecosystems</li><li>Developing strategic partnerships to accelerate opportunity generation</li><li>Managing upstream sales cycles until advanced qualification and handover to KAMs</li><li>Contributing to tender responses during the detection and pre-qualification phases</li><li>Ensuring the quality of CRM data and upstream forecasting</li><li>Capitalizing on field feedback and market knowledge</li><li>Promoting the integrated multi-field offer (CFO, CFA, Technical Lighting) and developing cross-selling between the three areas to maximize value per account</li></ul> <br> Required profile : <ul><li><strong>Education:</strong> Master's degree from a business or engineering school</li><li><strong>Experience: </strong>Minimum 10 years in B2B/B2G business development, ideally in the energy, public lighting, urban infrastructure, public services, or energy efficiency solutions sectors. Experience in low current fields (electronic security, video surveillance, access control, active networks, VDI, BMS/BMS…) and/or technical lighting (architectural or sports) is a decisive asset for this cross-functional role covering all three areas of the Business Unit.</li></ul><p><strong>Key Skills:</strong> business development and prospecting with large public and private accounts; identification, qualification, and structuring of complex opportunities; mastery of long sales cycles and public tenders; commercial pipeline management and CRM tools; understanding of technical, economic, and regulatory issues in energy and public lighting; development of strategic partnerships and management of a prescriber network; high-level commercial negotiation; business case construction; knowledge of low current and technical lighting fields (DMX/KNX/DALI); knowledge of manufacturer ecosystems (Schneider, ABB, Cisco, Axis, Philips); mastery of quality requirements (ISO 9001).<br><strong>Soft Skills:</strong> entrepreneurial and results-oriented mindset, commercial rigor and discipline, perseverance and resilience, influence and communication skills, autonomy and initiative.<br><strong>Location &amp; Mobility:</strong></p><br><br><ul><li>Position based at headquarters (Marrakech/Rabat), with national reach. Frequent travel within the national territory (field prospecting, account visits, trade shows). Fluent French required; professional English required; Arabic appreciated.</li></ul><p><br><strong>What we offer:</strong></p><br><br><ul><li>Permanent contract (CDI)</li><li>Remote work: no</li><li>Tools: ERP SAGE X3/CRM, technical support (technical department &amp; suppliers)</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>RIBATIS</span></span><span><span><span>&nbsp;, Opérateur de la transformation digitale dans le domaine du&nbsp;</span></span></span><span><span>#eGOV</span></span><span><span><span>,&nbsp;cherche à&nbsp;</span></span></span><span><span>#Recruter</span></span><span><span><span>&nbsp;un&nbsp;</span></span></span><span><span>#TEAM</span><span>#LEADER</span><span>#MARKETING</span><span> &amp; </span><span>#COMMUNICATION</span></span><span><span><span>&nbsp;:</span></span></span><br></p><br><p><b><span><span><span>- Missions</span></span></span></b><span><span><span> :</span></span></span><br></p><br><span><span><span>​</span></span></span><br><br><p><span><span><span>·</span></span></span><span><span><span>Élaboration et pilotage de la stratégie marketing et communication</span></span></span><br></p><br><p><span><span><span>o</span></span></span><span>Définir &amp; Mettre en œuvre la <b>stratégie globale</b> pour valoriser l’image de marque, promouvoir les produits et services IT, et développer la notoriété de l’entreprise&nbsp;;</span><br></p><br><p><span><span><span>o</span></span></span><span>Réaliser des <b>études de marché</b> et une <b>veille concurrentielle</b> pour adapter les actions aux tendances et besoins du secteur IT.</span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Gestion des campagnes marketing et communication</span></span></span><br></p><br><p><span><span><span>o</span></span></span><span>Concevoir &amp; Coordonner des <b>campagnes publicitaires multicanales</b> (digital, presse, événements).</span><br></p><br><p><span><span><span>o</span></span></span><span>Piloter la <b>création de contenus variés</b> : articles, vidéos, brochures, newsletters, posts sur les réseaux sociaux&nbsp;;</span><br></p><br><p><span><span><span>o</span></span></span><span>Gérer le <b>référencement</b> (SEO/SEA) et <b>l’e-réputation</b> de l’entreprise.</span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Management de l’équipe marketing et communication</span></span></span><br></p><br><p><span><span><span>o</span></span></span><span>Encadrer &amp; Coordonner les <b>membres de l’équipe</b>, Répartir les <b>tâches</b> &amp; Accompagner leur <b>montée en compétences&nbsp;</b>;</span><br></p><br><p><span><span><span>o</span></span></span><span>Favoriser la <b>collaboration avec les autres départements</b> (commercial, technique, RH).</span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Communication interne et externe</span></span></span><br></p><br><p><span><span><span>o</span></span></span><span>Assurer la <b>cohérence des messages diffusés</b> en interne et en externe&nbsp;;</span><br></p><br><p><span><span><span>o</span></span></span><span>Développer des <b>outils et supports</b> pour informer et fédérer les collaborateurs autour des projets et valeurs de l’entreprise.</span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Gestion des relations médias et partenaires</span></span></span><br></p><br><p><span><span><span>o</span></span></span><span>Entretenir des <b>relations avec les médias</b>, Organiser des <b>conférences de presse</b> &amp; Gérer les <b>partenariats stratégiques&nbsp;</b>;</span><br></p><br><p><span><span><span>o</span></span></span><span>Négocier les <b>budgets publicitaires</b> &amp; Optimiser les <b>investissements marketing</b>.</span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Suivi et analyse des performances</span></span></span><br></p><br><p><span><span><span>o</span></span></span><span>Mettre en place des <b>indicateurs clés (KPI)</b> pour mesurer l’efficacité des actions marketing et communication&nbsp;;</span><br></p><br><p><span><span><span>o</span></span></span><span>Produire des <b>reportings réguliers</b> pour la direction &amp; Ajuster les <b>plans d’action</b> en fonction des résultats.</span><br></p><br><p><span><span><span>---------------------</span></span></span><br></p><br><span><br><span><span>Pour toute personne intéressée, prière de nous adresser vos candidatures sur&nbsp;</span></span></span><span><span>rh@ribatis.com</span></span><span><span><span>&nbsp;en précisant au niveau de l'objet de l'émail l'offre pour laquelle vous postulez.</span></span></span><br><p><span><span>#Hiring</span></span><span> <span><span>#Teamleadermarktingcommunication</span></span><span><span>#Team_Leader_Marketing_Communication</span></span></span><br></p><br><br><span>Profil</span><p><b><span><span><span>- Formation initiale</span></span></span></b><span><span><span> : BAC+3/BAC+5 en Marketing &amp; Communication</span></span></span><br></p><br><p><b><span><span><span>- Expérience</span></span></span></b><span><span><span> : Au moins une année d’expérience probante dans un poste équivalent</span></span></span><br></p><br><p><b><span><span><span>- Savoir-être</span></span></span></b><span><span><span> : Une personne</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Créative ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Organisée &amp; Rigoureuse&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Sait motiver, accompagner, déléguer, collaborer.</span></span></span><br></p><br><span><span><span>​</span></span></span><br><br><p><b><span><span><span>- Savoir-faire</span></span></span></b><span><span><span> : Une personne qui sait </span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Gérer des projets marketing et communication&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Élaborer &amp; Mettre en œuvre des stratégies marketing et communication;</span></span></span><br></p><br><p></p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>C'est plus qu'un métier</strong></span><p><span>Nous recrutons un(e) Commercial(e) Overseas pour renforcer notre équipe sur Casablanca et sa région.&nbsp;</span></p><br><br>‎ <br><p>Envie de faire avancer votre carrière dans un environnement où l’expertise Sea Freight et l’action terrain font la différence ? Rejoignez-nous à Kuehne+Nagel Casablanca en tant que Sea Logistics Sales Representative H/F et devenez un moteur clé du développement commercial sur le marché maritime.</p><br><br><br><b>Comment avoir de l'impact</b> <br><ul><li>Créer et renforcer des relations client durables,&nbsp;en délivrant un service de haute qualité basé sur la proximité, l’écoute et la réactivité.</li><li>Identifier et développer de nouvelles opportunités en cohérence avec la stratégie commerciale de Kuehne+Nagel, grâce à une prospection ciblée et structurée.</li><li>Construire des solutions sur mesure, en collaboration étroite avec nos équipes Trade, Pricing et Customer Service, dans un esprit de teamwork et de performance.</li><li>Piloter des revues d’activité régulières apportant transparence, insights et suggestions d’amélioration continue à vos clients.&nbsp;<span>#LI-AM1</span>&nbsp;</li><li>Assurer un reporting rigoureux dans le CRM, à destination &nbsp;de votre Directeur de la Business Unit.</li></ul><br><br><b>Ce que nous recherchons chez vous</b> <br><ul><li>Formation supérieure Bac+5 (école de commerce, ingénieur, université) avec une spécialisation en commerce ou&nbsp;logistique.</li><li>Expérience confirmée (minimum 3 ans) dans une fonction commerciale similaire, idéalement dans un environnement&nbsp;international&nbsp;et matriciel.</li><li>Bonne connaissance du transport Maritime et de ses spécificités.</li><li>Excellentes compétences en négociation et goût du challenge, autonomie et sens du relationnel.</li><li>Maîtrise de l’anglais&nbsp;à l’oral comme à l’écrit.</li><li>Disponibilité pour des déplacements nationaux ponctuels ; permis de conduire valide requis (expérience de conduite régulière).</li></ul><br><br><b>Ce que nous vous proposons</b> <br><p>Rejoindre Kuehne+Nagel, c’est s’engager dans une entreprise labellisée Great place to work et être prêt(e) à relever les défis du futur. Au-delà de rejoindre une équipe agréable dans un contexte stimulant, nous vous proposons : Rémunération attractive, Prime Ramadan &amp; Prime Aid, Indemnité de panier, Indemnité de transport, Prime d’ancienneté légale, Mutuelle, formations tout au long de votre vie chez Kuehne+Nagel, possibilités d’évolution&nbsp;à l’international.</p><br><br><br><br><strong>Qui sommes-nous</strong><br><p>La logistique façonne notre vie quotidienne – des biens que nous consommons, aux soins de santé dont nous avons besoin. Chez Kuehne+Nagel, votre quotidien va au-delà de la logistique ; il accompagne les petits comme les grands moments de tout un chacun à travers le monde.</p><br><p>En tant que leader mondial avec une structure solide et avec une vision tournée vers l'avenir, nous offrons un environnement sûr et stable où votre carrière peut avoir un véritable impact. Que nous aidions à livrer des médicaments vitaux, à développer des solutions de transport durables ou à soutenir des associations locales, votre carrière contribuera à bien plus que vous ne l’imaginez.</p><br><p>Il est recommandé aux agences de recrutement de s'abstenir de soumettre des profils non sollicités. Toute candidature présentée sans accord préalable signé sera considérée comme notre propriété et aucun frais ne sera payé.</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ELOAN</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and the achievement of measurable objectives are key drivers. This dynamic is almost equally complemented by a <strong>collaborative culture</strong>, emphasizing people, trust and empowerment, supported by close and supportive management. A solid <strong>organizational dimension</strong> structures the overall environment, ensuring process rigor, reliability and operational efficiency. <strong>Innovation</strong>, however, plays a very limited role and remains marginal within the company’s overall culture. </p><br><br> <br> Job : <p><strong>Your tasks</strong></p><br><br><p>As an intermediary between clients and our banking partners, you will be responsible for:</p><br><br><ol><li>Prospecting and assisting clients with their credit consolidation requests</li><li>Identifying needs and analyzing clients' financial situations</li><li>Carrying out personalized financing simulations</li><li>Setting up files and ensuring their follow-up until the funds are released</li><li>Negotiating the best conditions with our partner banks</li><li>Ensuring quality commercial follow-up to build customer loyalty</li><li>Following up with clients to optimize responses and conversions</li><li>Meeting and exceeding set commercial objectives</li></ol> <br> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><br><ol><li>Bachelor's to Master's degree (Bac+3 to Bac+5) in commerce, finance, economics, or equivalent</li><li>Excellent command of French, both spoken and written</li><li>Good interpersonal skills and a taste for customer contact, especially by phone</li><li>A sense of challenge and strong motivation to achieve commercial goals</li><li>Dynamic, rigorous, reactive, and good listening skills</li><li>Previous experience in customer relations, telesales, banking, insurance, or call centers is highly valued</li></ol><p><br><strong>What we offer</strong></p><br><br><br><ol><li>Net fixed salary: 5,000 DH</li><li>Uncapped bonuses that can reach 30,000 DH and more</li><li>Full certified training (IOBSP) to quickly develop your skills</li><li>Fixed hours and sedentary position for a better work-life balance</li><li>Aid Sghir and Aid Kbir bonuses (for non-working days)</li><li>Health insurance 100% covered by the employer</li><li>CIMR (Moroccan Interprofessional Retirement Fund)</li><li>Possibility of salary advance</li><li>Agreements and benefits with banks, hotels, gyms, opticians, doctors, and hospitals</li><li>Real opportunities for career advancement within the company</li></ol> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>- Management of meeting rooms (availability, dossier binding, document preparation)<br>- Ordering and managing consumables (stationery, coffee, meal trays for meetings/committees)<br>- Printing, photocopying, binding, and finishing documents for teams<br>- Stock management and relations with suppliers/service providers (errands, couriers, maintenance)<br>- Logistics support during internal events (room setup, equipment)<br>- Tracking intervention requests (technical, maintenance, premises security)<br>- Receiving and distributing internal/external mail<br>- Occasionally, supporting reception teams in case of absence<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>- Minimum Bac+2 (Associate's degree) in any business discipline<br>- 3 years of professional experience, ideally in executive assistant roles<br>- Fluent French strongly desired<br>- Organized, Autonomous, and Versatile<br>- Good Interpersonal skills, Punctual/Regular attendance, and Serious/Reliable<br>- Ability to handle repetitive tasks with rigor and discretion</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>PREFERRED QUALIFICATION</h2><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >As a </font></font><strong><font dir="auto" ><font dir="auto" >Support Engineer,</font></font></strong><font dir="auto" ><font dir="auto" > your responsibilities will include the following:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Planning of support tasks.</font></font></li> <li><font dir="auto" ><font dir="auto" >Completion of support tasks.</font></font></li> <li><font dir="auto" ><font dir="auto" >Customer support</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Profile</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >Having completed a Bac+5 degree with 2 years of experience in a similar position.</font></font></p> <p><font dir="auto" ><font dir="auto" >You are proficient in/familiar with the </font></font><strong><font dir="auto" ><font dir="auto" >technologies</font></font></strong><font dir="auto" ><font dir="auto" > and tools listed below:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Knowledge of WebSphere deployment environments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of JAVA/J2EE.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in </font></font><strong><font dir="auto" ><font dir="auto" >English</font></font></strong><font dir="auto" ><font dir="auto" > , both written and spoken.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >Your </font></font><strong><font dir="auto" ><font dir="auto" >qualities</font></font></strong><font dir="auto" ><font dir="auto" > are the key to your success, you are:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Rigorous (oneself),</font></font></li> <li><font dir="auto" ><font dir="auto" >Endowed with a team spirit,</font></font></li> <li><font dir="auto" ><font dir="auto" >Possessing good adaptability and organizational skills,</font></font></li> <li><font dir="auto" ><font dir="auto" >Possesses good customer relations skills,</font></font></li> <li><font dir="auto" ><font dir="auto" >Dot (e) d'un sens de l' coute.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >You are comfortable in French and English, both written and spoken.</font></font></p> <p> <strong>Join Us And Let's Play The Digital Game !</strong></p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p><font dir="auto" ><font dir="auto" >Your </font></font><strong><font dir="auto" ><font dir="auto" >qualities</font></font></strong><font dir="auto" ><font dir="auto" > are the key to your success, you are:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Rigorous (oneself),</font></font></li> <li><font dir="auto" ><font dir="auto" >Endowed with a team spirit,</font></font></li> <li><font dir="auto" ><font dir="auto" >Possessing good adaptability and organizational skills,</font></font></li> <li><font dir="auto" ><font dir="auto" >Possesses good customer relations skills,</font></font></li> <li><font dir="auto" ><font dir="auto" >Dot (e) d'un sens de l' coute.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >You are comfortable in French and English, both written and spoken.</font></font></p></div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Director of the Public Lighting Business Unit, the Key Account Manager is the sole manager of the commercial relationship and strategy for a portfolio of Key Accounts. Adopts an "Outside-In" approach to sell integrated solutions (smart lighting, IoT, energy performance) and make Lamalif the partner of choice.</p><br><br><p><strong>Key missions:</strong></p><br><br><ul><li>Portfolio Management: Develop strategic accounts, prospect, monitor tenders and budgets.</li><li>Forecasting &amp; Rigor: Feed the Sales Funnel with reliable forecasts (amounts, dates, phases).</li><li>Personalized Plans: Develop Key Account Plans (SWOT, strategy, action plan) for each major account.</li><li>Customer Relationship: Map the Decision Making Unit, deploy a relationship plan, and aim for Partner / Advisor status.</li><li>Offers &amp; Negotiation: Prepare responses to tenders, negotiate in compliance with procedures, and propose tailor-made Value Propositions (measurable ROI).</li><li>Cross-functional Management: Mobilize internal teams (technical, studies, support) to manage the sales process end-to-end.</li><li>Development: Create additional opportunities and activate prescription (engineering firms, architects, project management consultants).</li><li>Follow-up &amp; Reporting: Participate in reviews (weekly, monthly, quarterly, semi-annually) and capitalize on commercial knowledge (win/loss feedback, competitive intelligence).</li></ul> <br> Required profile : <p><strong>. Skills &amp; Requirements:</strong></p><br><br><ul><li>Education: State Engineer or Master's degree (Bac+5) from a business school / management school with a strong technical background. A dual technical-commercial profile is a major asset.</li><li>Professional Experience: Minimum 7 to 10 years in B2B / B2G solution sales, ideally in public lighting, electrical equipment, urban infrastructure, or Smart City. Confirmed experience in public markets, prescription ecosystems, and key account management.</li><li>Knowledge &amp; Know-how: Key account management and value selling. Public markets and decision-making ecosystems (Clients, Engineering firms, architects, project management consultants, EPC / TCE). Public lighting solutions, Smart Lighting, remote management, urban IoT, energy performance. Strategic analysis (SWOT, PESTEL, Porter's 5 Forces, DMU mapping). Proficiency in KAM tools (Key Account Plan, Sales Funnel), CRM, and Excel. Negotiation and closing techniques.</li></ul><p><strong>• Personal Attributes:</strong></p><br><br><ul><li>Results-oriented</li><li>Organization, rigor, and data reliability</li><li>Autonomy and entrepreneurial spirit</li><li>Customer obsession (Outside-In approach)</li><li>Collaboration and Influence</li><li>Integrity</li></ul><p><strong>. Performance Indicators</strong></p><br><br><ul><li>Key Account Revenue vs. budget objectives (per account and consolidated)</li><li>Conversion Rate - deals won / (won + lost)</li><li>Weighted Pipeline and funnel quality (share of opportunities in Best Case / Commitment)</li><li>Number of new accounts unlocked (orders booked)</li><li>DMU relationship coverage and client visits completed vs. planned</li><li>Customer satisfaction measured on critical Key Account issues</li><li>Smart / Connected Revenue Ratio</li><li>Key Account Plans developed, approved, and up-to-date; Share of Wallet progression per account</li></ul><p><br><strong>. Functional Scope</strong></p><br><br><ul><li>Managerial Scope: Transversal management, without hierarchical link, of internal resources mobilized on their accounts and opportunities (Studies &amp; Costing, technical departments, support functions).</li><li>Financial Scope: Annual revenue budget for Key Accounts within their perimeter; associated pipeline of opportunities (total and weighted).</li><li>Decision-Making Scope: Go / no-go decisions on opportunities within their perimeter (in coordination with management); portfolio prioritization; management of action plans for Key Account Plans.</li></ul> <br><br> </div>