مطلوب مهندسين بترول

من ٠ إلى ٠ سنة Naukri Gulf

Marketing Manager

On-site - المغرب - بولمان ٣ يوليو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Morgan Philips Executive Search has been mandated by an international business services group, present in numerous countries across several continents, at a pivotal moment in its strategic transformation and repositioning in the global market. In this context, management is recruiting its Marketing Manager (M/F).The positionThe Marketing Manager (M/F) is the driving force behind the execution of the group's marketing strategy. They transform a strong brand positioning into concrete B2B content and initiatives, at the intersection of branding, marketing, and sales. They join a small, highly autonomous team and work in direct coordination with the regional sales and marketing teams.Scope of responsibilityContent and commercial marketing. Producing B2B content that makes a difference, value propositions, customer cases, sector positioning, in French and English.Thought leadership. Representing the group's voice on key B2B channels, primarily LinkedIn, in close coordination with digital teams.Demand generation. Design and deploy targeted demand generation programs to support business development, with rigorous management of the funnel and performance indicators.</div></section><section>Desired Candidate ProfileYou are, first and foremost, an accomplished B2B writer, capable of transforming complex ideas into compelling, readable, and persuasive content. You have six to ten years of experience in B2B content marketing, editorial marketing, or brand journalism, ideally gained in an international, technology, or professional services environment. You write with equal fluency in French and English. Proficiency in standard marketing tools, CRM, automation, and campaign management is a plus, but not a requirement. You are someone who builds relationships and processes rather than waiting to be handed to you.</section>

من ٠ إلى ٠ سنة Naukri Gulf

Senior Real Time Analyst (RTA)

On-site - المغرب - الرباط ٢ يوليو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Senior Real Time Analyst (RTA) - Night ShiftWe are looking for a Senior Real Time Analyst (RTA) to join our team on mission. The RTA is responsible for real-time monitoring of service levels and operational performance across projects, platforms, or sites. The role ensures optimal resource allocation and supports the achievement of operational KPIs by proactively managing workload and identifying performance risks.Key Responsibilities<ul><li>Monitor real-time performance across multiple Lines of Business using various workforce management tools.</li><li>Track service levels and operational metrics for inbound calls, outbound calls, chats, and emails.</li><li>Create and maintain accurate real-time reports using standard reporting templates.</li><li>Communicate performance updates and call variances to Operations and relevant stakeholders.</li><li>Monitor agent availability, including breaks, lateness, and absences.</li><li>Adjust staffing and resource allocation according to real-time contact volumes and business needs.</li><li>Identify potential service risks and escalate critical situations promptly.</li><li>Manage and optimize activity curves throughout the day to ensure operational efficiency.</li><li>Support operational decision-making through data analysis and forecasting using Excel.</li></ul></div></section><section>Desired Candidate Profile<ul><li>Strong analytical skills with a high level of accuracy and attention to detail.</li><li>Proven experience in Real Time Analysis or Workforce Management (WFM).</li><li>Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple activities simultaneously.</li><li>Adaptable and able to respond effectively to changing business needs.</li><li>Strong problem-solving and decision-making skills.</li><li>Team player with a positive attitude and excellent collaboration skills.</li><li>Excellent verbal and written communication skills in French and English .</li><li>Proficient in Microsoft Excel, including reporting and forecasting.</li></ul></section>

من ٠ إلى ٠ سنة بيت.كوم

Manager

On-site - المغرب ١ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Ce que nos collaborateurs aiment le plus chez nous ❤ : Pour consulter leurs avis certifiés Company culture : McDonald’s Morocco is built on a cooperative culture that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a strong performance-driven mindset, focused on results and customer satisfaction. It operates within a well-structured organizational framework that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role. Job : The Manager (the 2nd assistant) is responsible for the good management of the restaurant. They constantly ensure quality, service, cleanliness during their shift, and the safety of the restaurant's property and employees. Main Activities <ul><li>Ensure that all staff prioritize customer satisfaction, while respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Manage the opening and/or closing of the restaurant;</li><li>Manage stock and supplies;</li><li>Plan employee hours and non-productive tasks;</li><li>Evaluate employee performance;</li><li>Manage the employee training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul>Professional Development If they have the potential in terms of behavioral, managerial, and operational skills, they can advance to the position of 1st Assistant after meeting the criteria for the nomination board and potentially secure the position of Restaurant Manager once their skills are confirmed. Required profile : This position is open to individuals with a Bac+2 level or higher, regardless of the specific diploma. Prior experience in Management, Customer Relations, Sales, etc., is desirable for this role. Skills <ul><li>Customer relationship mastery</li><li>Team leadership</li><li>Professional proficiency in the French language</li></ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

Manager

On-site - المغرب ١ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Ce que nos collaborateurs aiment le plus chez nous ❤ : Pour consulter leurs avis certifiés Company culture : McDonald’s Morocco is built on a cooperative culture that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a strong performance-driven mindset, focused on results and customer satisfaction. It operates within a well-structured organizational framework that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role. Job : Le Manager (le 2ème assistant) est le garant d'une bonne gestion du restaurant, il veille tout le temps sur la qualité, le service, la propreté pendant son shift et la sécurité des biens et des collaborateurs du restaurant. Main activities <ul><li>Ensure that all staff prioritize customer satisfaction, respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Ensure the opening and/or closing of the restaurant;</li><li>Manage stock and supplies;</li><li>Schedule team members' hours and non-productive tasks;</li><li>Evaluate team members' performance;</li><li>Manage the team members' training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul>Professional development If they have the potential in terms of behavioral, managerial, and operational skills, they can move up to the position of 1st assistant after meeting the criteria for the nomination board and potentially securing the position of restaurant manager once their skills are confirmed. Required profile : The position is open to those with a Bac +2 degree or higher, regardless of the field of study. Previous experience in Management, Customer Relations, Sales, etc., is desirable for this role. Skills <ul><li>Customer relations mastery</li><li>Team management</li><li>Professional practice of the French language</li></ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

Manager

On-site - المغرب ١ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Ce que nos collaborateurs aiment le plus chez nous ❤ : Pour consulter leurs avis certifiés Company culture : McDonald’s Morocco is built on a cooperative culture that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a strong performance-driven mindset, focused on results and customer satisfaction. It operates within a well-structured organizational framework that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role. Job : The Manager (the 2nd assistant) is responsible for the good management of the restaurant. They always ensure quality, service, cleanliness during their shift, and the safety of the restaurant's property and employees. Main Activities <ul><li>Ensure that all staff prioritize customer satisfaction, while respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Manage the opening and/or closing of the restaurant;</li><li>Manage stock and supplies;</li><li>Schedule employee hours and non-productive tasks;</li><li>Evaluate employee performance;</li><li>Manage the employee training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul>Professional Development If they have the potential in terms of behavioral, managerial, and operational skills, they can advance to the position of 1st assistant after meeting the criteria for the appointment committee and potentially securing the position of restaurant director once their skills are confirmed. Required profile : This role is open to those with a Bac+2 degree or higher, regardless of the field of study. Previous experience in Management, Customer Relations, Sales, etc., is desirable for this position. Skills <ul><li>Mastery of customer relations</li><li>Team management</li><li>Professional proficiency in the French language</li></ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

ERP Project Manager

On-site - المغرب ١ يوليو ٢٠٢٦

الإدارة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : We are looking to hire an ERP Project Manager Sage FRP 1000 & Sage Payroll for one of our clients based in Casablanca. The main responsibilities of this role are as follows: Responsibilities: Support & Operations • Provide functional and technical support to users (level 2/3) • Diagnose and resolve incidents related to Sage FRP 1000 and Sage Payroll ERPs • Track and prioritize user tickets • Ensure service continuity and quality of processing Project Management • Lead ERP system evolution projects • Gather and analyze business needs • Write specifications and functional specifications • Coordinate internal and external stakeholders (publishers, integrators) • Monitor schedules, budgets, and deliverables Continuous Improvement • Propose optimizations for business processes • Participate in the digitalization of workflows • Implement performance indicators (KPIs) Data & technical • Use and query databases (SQL) • Produce queries, reports, and extractions • Ensure data quality and consistency Required profile : Education • Bachelor's degree (Bac+3) to Master's degree (Bac+5) in IT, information systems, or equivalent Experience • Minimum of 5 years of experience in a similar role • Significant experience with: o Sage FRP 1000 o Sage Payroll Technical Skills • Mastery of Sage ERPs (FRP 1000 & Payroll) • Very good mastery of SQL (queries, data analysis) • Good understanding of IS environments (architecture, databases) • Knowledge of business processes (finance, HR) highly appreciated Behavioral Skills • Excellent interpersonal skills and customer service orientation • Analytical and problem-solving skills • Organization and prioritization skills • Team spirit and autonomy • Good communication skills Additional Assets • Change management experience • Knowledge of BI or reporting tools • Experience in a multi-site environment </div>

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Senior? No

On-site - المغرب ٣٠ يونيو ٢٠٢٦

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : As Chief Accountant, your role will be to ensure the reliability and compliance of all accounting operations. You will be responsible for producing financial statements, while actively participating in process optimization and risk management. Your responsibilities will include supervising the accounting team, maintaining general and analytical accounting, preparing monthly, quarterly, and annual closings, establishing tax and social declarations, as well as cash flow monitoring. You will also be involved in budget preparation and cost control. <ul><li>Supervision of daily accounting operations.</li><li>Production of periodic financial statements.</li><li>Management of relationships with auditors and tax authorities.</li><li>Implementation and monitoring of internal accounting procedures.</li></ul> Required profile : Education and Experience: <ul><li>Degree (BAC +4/5) in finance, audit, or management control, or equivalent.</li><li>Significant experience of at least 5 years in a similar role is required.</li></ul>Required Technical Skills: <ul><li>Mastery of general and analytical accounting;</li><li>Excellent knowledge of accounting and tax standards;</li><li>Management of accounting closings (monthly, quarterly, annual);</li><li>Preparation of financial statements and reports;</li><li>Mastery of tax and social declarations;</li><li>Use of accounting software and ERPs;</li><li>Good Excel level (spreadsheets, formulas, data analysis);</li><li>Knowledge of internal control and audit;</li><li>Good understanding of cash flow and supplier/customer management;</li><li>Excellent command of the French language.</li></ul>Required Personal Qualities: <ul><li>Rigor and attention to detail;</li><li>Organization and prioritization skills;</li><li>Reliability and sense of responsibility;</li><li>Analytical and synthesis skills;</li><li>Discretion and integrity;</li><li>Ability to work under pressure (meeting closing deadlines);</li><li>Good interpersonal skills and teamwork;</li><li>Ability to lead and coordinate a team. </li></ul>If you recognize yourself in this profile and this opportunity sparks your interest, don't wait to apply! </div>

من ٠ إلى ٠ سنة بيت.كوم

Support and Coordination Officer

On-site - المغرب ٢٧ يونيو ٢٠٢٦

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : A well-known company based in Rabat is hiring an experienced Support and Coordination Officer to strengthen its administrative and operational department. In a demanding and stimulating environment, you will play a key role between internal teams, partners, and external stakeholders, ensuring the smooth and efficient running of coordination processes. Main tasks • Provide administrative and operational support to management and teams. • Coordinate inter-departmental activities and ensure good information flow. • Manage schedules, calendars, and the organization of internal meetings, seminars, and events. • Draft, format, and follow up on letters, reports, minutes, and internal memos. • Monitor cross-functional files and projects in collaboration with different departments. • Manage relationships with service providers, suppliers, and institutional partners. • Develop and update reporting tools and coordination dashboards. • Ensure compliance with internal procedures and propose continuous improvements. Required profile : Profile sought Education • Master's degree (Bac+5) in management, business administration, management, law, or equivalent. • Additional training in project management or coordination would be an asset. Experience • Minimum of 5 years of experience in a similar role, ideally within a large-scale organization. • Experience advantageously gained in coordinating complex, multi-stakeholder projects. • Good knowledge of the Moroccan institutional and professional context. Key skills • Proficiency in office tools (MS Office, especially Word, Excel, PowerPoint, Outlook). • Excellent writing skills in French and Arabic; English is an asset. • Strong organizational skills, rigor, and priority management in a demanding environment. • Very good interpersonal skills and ability to work collaboratively. • Discretion, confidentiality, and service orientation. • Autonomy, proactivity, and ability to propose solutions. •  </div>

من ٠ إلى ٠ سنة Naukri Gulf

Supplier Onboarding Management

On-site - المغرب - بولمان ٢٥ يونيو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Objective: To ensure the onboarding of suppliers to a new digital system, supporting them in accessing, understanding, and mastering the tool. The role involves rigorous monitoring, the ability to challenge external stakeholders, and proactive management of escalations to guarantee a smooth and complete adoption.Job responsibilities<ul><li>Supplier onboarding management: coordination of access steps, configuration and validation.</li><li>Training support: facilitating sessions, monitoring skills development.</li><li>Operational support: answering questions, resolving blockages, providing personalized follow-up.</li><li>Managing the escalation process: identifying critical points, alerting internal teams, monitoring solutions.</li><li>Internal collaboration: interaction with IT, Supply Chain, Quality, Purchasing to streamline the supplier journey.</li></ul></div></section><section>Desired Candidate ProfileDesired profile<ul><li>Master's degree (Bac+5) in Industrial Management or equivalent</li><li>Proven experience in supplier relations, onboarding, operational support or digital project management.</li><li>Ability to work independently while collaborating effectively with internal teams.</li></ul>Technical skills<ul><li>Proficient in Excel (pivot tables, data cleaning, advanced formulas)</li><li>Knowledge of Supply Chain (flows, orders, deliveries, supplier performance) is a real plus.</li><li>Experience in supplier management: relationship building, performance monitoring, dispute resolution.</li><li>Proficiency with information systems and digital environments</li></ul>essential soft skills<ul><li>Ability to challenge suppliers with diplomacy and assertiveness.</li><li>Rigour and attention to detail in monitoring steps and documentation.</li><li>Commitment and proactivity to anticipate risks and support suppliers until success.</li><li>Clear and educational communication, adapted to various profiles.</li><li>Stress management and ability to thrive in a dynamic environment.</li><li>Solution-oriented: ability to quickly resolve situations.</li></ul>That will make the difference<ul><li>A posture that is both pedagogical and demanding.</li><li>A capacity to train suppliers towards the adoption of the system.</li><li>A structured, results-oriented approach, with a keen sense of quality.</li></ul></section>

من ٠ إلى ٠ سنة Naukri Gulf

Assistant Manager, Pharmaceutical Sales Representative

On-site - المغرب - بولمان ١٦ يونيو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Company: Nestl Maroc SA Location: Casablanca Full-timePosition Summary In this role, you will be responsible for driving Nestl s presence and performance within the pharmacy channel by positioning the company as a trusted nutrition partner for infant products. You will ensure optimal product availability, visibility, and quality while delivering excellence in in-store execution and compliance with company standards and the WHO Code. The role involves building strong, long-term partnerships with pharmacy staff through training and engagement, as well as expanding the customer base through active prospecting. Additionally, you will contribute to achieving sales targets, monitor market and competitor activities, and collaborate closely with KAMs to drive territory performance, execute commercial plans, and support data-driven decision-makingA Day In The LifePosition Nestl as a trusted partner and preferred provider of nutritional solutions among pharmacy staff.Ensure consistent product supply, availability, and in-store visibility of Nestl infant nutrition products by maintaining optimal stock levels aligned with each pharmacy s potential, minimizing the risk of stock-outs.Monitor and ensure product freshness across visited pharmacies in compliance with the FEFO (First Expired, First Out) principle.Provide monthly reporting to KAS on expired, near-expiry, or damaged products identified in pharmacies via the Viscum application.Ensure clear product understanding by delivering concise information on product indications, composition, and usage guidelines to guarantee safe and accurate preparation.Develop and sustain long-term partnerships with pharmacies by building strong relationships with staff through continuous training, regular updates on infant nutrition and product innovations, maintaining high service standards, and ensuring effective complaint handling with relevant departments (Quality, Consumer Services, etc.).Train and raise awareness among pharmacy staff on the WHO Code.Ensure optimal territory coverage and execution in line with the route plan validated by the KAM.Drive continuous expansion of the customer portfolio through active prospecting and onboarding of new pharmacies.Partner with the KAM to conduct semi-annual data reviews and support pharmacy segmentation and classification.Monitor and report competitor activities, particularly WHO Code violations, by accurately documenting and escalating cases to the External Relations & Policy Manager.Propose and implement approved action plans in alignment with Nestl s strategic objectives and priorities.Deliver secondary sales targets for key product categories (Cerelac and Growing-Up Milk: NAN 3, NIDO).Execute the predefined routing plan through the Visicom application.Ensure full compliance with pharmacy visit standards following ICE (In-Call Execution) guidelines.Complete and submit daily activity reports at the end of each working day.Execute the defined Picture of Success standards across assigned pharmacies.</div></section><section>Desired Candidate Profile<ul><li>Minimum 2 years experience as a pharmaceutical Sales Representative</li><li>Fluency In French and A Good Level In English is a Must</li><li>Experience working in cross functional teams.</li><li>Bachelor Degree in Science, Commerce or any other relative field.</li><li>Ability to build strong relationships with different stakeholders.</li><li>Possess strong Discipline, Consistency, Good Analytical Skills.</li></ul></section>

من ٠ إلى ٠ سنة بيت.كوم

Sales Advisor

On-site - المغرب ١٢ يونيو ٢٠٢٦

المبيعات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Meski Invest - Riva Industries demonstrates a highly balanced corporate culture, with collaboration as its leading dimension, fostering strong human relationships, teamwork and close leadership. This people-oriented culture is supported by a strong focus on structure and operational excellence, where processes, rigor and quality are key priorities. The company also values performance and achievement, while maintaining openness to innovation and new ideas. This balance creates a work environment that is both people-centered, demanding and growth-oriented. Job : Dreaming of a challenging career in the automotive sector? Join our company, a leader in its field, located in Khenifra, Morocco! As a sales advisor, you will be at the heart of our development strategy, contributing directly to our growth and success. Your main mission will be to develop and retain our customer base in the region. You will need to meet ambitious sales targets while ensuring high-quality customer relationships. You will be responsible for prospecting new clients, negotiating contracts, and managing orders. Your success will be measured by your ability to understand customer needs and offer tailored solutions, your skill in building lasting relationships, and your sales performance. Achieving the set turnover objectives will be a key element of your evaluation. On a daily basis, your responsibilities will include: <ul><li>Active prospecting of potential new clients.</li><li>Analysis of customer needs and proposing suitable solutions.</li><li>Negotiation of contracts and sales conditions.</li><li>Order tracking and delivery management.</li><li>Customer relationship management, ensuring regular and personalized follow-up.</li><li>Regular reporting of your sales activity.</li><li>Participation in meetings and training sessions.</li></ul>You will work closely with internal teams, particularly the logistics department and technical teams, to ensure customer satisfaction and smooth operations. Required profile : To succeed in this role, a minimum education level of Bac +2 (equivalent to a two-year associate's degree) is essential, with a specialization in Sales / Business / Export or Communication / Advertising / PR. Additional training in the automotive sector would be a undeniable asset, but is not a mandatory requirement. Your education should have enabled you to develop strong skills in communication, negotiation, and customer relations. Professional experience of 1 to 3 years in a similar position is desired. However, motivated candidates demonstrating strong sales potential will also be considered. Experience acquired in the metallurgy / steel industry or a related sector will be a significant advantage. Your experience should demonstrate your ability to manage a client portfolio, achieve sales targets, and build strong professional relationships. You master sales and negotiation techniques and have excellent oral and written communication skills. You are dynamic, persistent, and results-oriented. Here are the key skills we are looking for: <ul><li>Mastery of sales techniques</li><li>Negotiation skills</li><li>Excellent interpersonal skills</li><li>Sense of organization and time management</li><li>Proficiency in computer tools</li><li>Autonomy and proactivity</li><li>Rigor and perseverance</li></ul>Good knowledge of the local market would be a plus. </div>

من ٠ إلى ٠ سنة بيت.كوم

Global HR Content Specialist

On-site - المغرب ٥ يونيو ٢٠٢٦

الموارد البشرية

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : AXA GBS Morocco operates within a predominantly collaborative culture, where people, trust, and strong professional relationships are key priorities. The company promotes close and supportive management, encouraging accountability, development, and team cohesion. This human-centered approach is reinforced by a strong organizational framework, ensuring reliability, structure, and operational efficiency. It is complemented by a moderate focus on innovation and performance, supporting continuous improvement within a well-defined environment. Job : The Global HR Content Specialist role is for someone who is proactive and pays attention to details. The goal is to manage and keep up the HR information in our GO HR portal. This means making sure all HR information is correct, new, easy to find, and simple to use. This helps HR work well and makes the employee experience better. The HR Content Specialist has three main jobs: <ul><li>Responsible for publishing HR content in the GO HR Portal on time and with good quality.</li><li>Responsible for giving good answers to questions from employees using the GO HR Portal, or sending the question to the right person if needed.</li><li>Responsible for tracking and reporting on performance metrics (KPIs).</li></ul>The Global HR Content Specialist helps to deliver work according to the agreed-upon service times and conditions (SLA). Manage and check all content on the internal HR Portal for 13 countries. Make sure it is correct, useful, and published on time. Work ahead of time with many people who provide content, both for local and global topics. Gather, check, and approve articles. Help content providers (GOT service owners) prepare, edit, and format articles for publishing. Use AI tools to help create, edit, and translate content. Manage content translations. Make sure they are good and make sense in the context, using Secure GPT. Use UI/UX design ideas to make the content layout and user experience better. Use CSS and HTML skills to make needed formatting changes and fix layout problems. Actively find missing content and suggest ways to make it better. Watch how content is performing and how users interact with it. Use this information to make updates. Make sure content rules and best practices are followed. Required profile : Have proven experience in managing content, editing, or similar jobs. Have a strong sense of responsibility and a proactive approach to content quality and updates. Show curiosity. Are familiar with UI/UX design ideas. Have knowledge of CSS and HTML for formatting and layout changes. Have experience with AI tools for content support. Have excellent communication and coordination skills with different teams and countries. Are able to work on your own, set priorities, and meet deadlines. Have experience managing content in multiple languages and translations. Pay attention to details and have high standards for content accuracy and presentation. Have a basic understanding of HR topics is a plus. </div>

من ٠ إلى ٠ سنة Naukri Gulf

SharePoint Consultant

On-site - المغرب - بولمان ٤ يونيو ٢٠٢٦

الموارد البشرية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Technical Skills Solution Area: AI Business Solutions, SharePoint on premise and M365 SPO We need individuals that: <ul> <li>Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.</li> <li>Set an example of excellence as a Microsoft representative, enhancing the company's image and reputation through your credibility, preparation, commitment, and first-class delivery.</li> <li>Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.</li> <li>Communicate at all levels from CIO to the technical staff on the ground.</li> </ul> Expertise Required <ul> <li>Experience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions</li> <li>Face-to-face customer engagement skills</li> <li>Excellent written, oral and presentation skills</li> <li>Troubleshooting knowledge & skills</li> <li>Degree qualification or equivalent experience</li> <li>Good understanding of ITIL/Service Management</li> <li>Passion for new innovative technology and drive customer transformation</li> <li>Demonstrate effective balance between business and technical acumen</li> <li>Ability to effectively recognize and adapt to change</li> <li>Ability to deliver presentations and discuss complimentary products at a solutions level</li> <li>Ability to handle customer critical issues and work in difficult situations</li> <li>Experience delivering proactive services, such as workshops and technical assessments.</li> </ul> Role Requirements <ul> <li> Security Clearance: preferred but not mandatory</li> <li> Language: Fluent in German and English (written and oral communication)</li> <li> Travel: required, mix of remote and onsite engagement</li> <li> Location: location near Cologne/Bonn, Hamburg or Berlin preferred but not mandatory</li> </ul> Technical Expertise Required SharePoint On Premise <ul> <li>Deep understanding in SharePoint on premise for 2016, 2019 and Subscription Edition (Level 300-400)</li> <li>SharePoint experience in the following areas is required: architecture/ Topology, SharePoint Basics: Create Sites, Lists, Manage Permissions etc., Troubleshooting skills, Disaster Recovery scenarios, SharePoint Service Applications, Managing, maintaining and migrating Enterprise SharePoint Server, Upgrading between SharePoint versions, Scaling Enterprise SharePoint environments, Configuring SharePoint Hybrid Solutions, Migration to SharePoint Online, (Zero downtime) patching, SharePoint Authentication Providers</li> </ul> SharePoint Online Administration: <ul> <li>Manage site collections at the tenant level. </li> </ul> <ul> <li>Design and implement hub site architecture. </li> </ul> <ul> <li>Utilize SPO Management Shell, PnP PowerShell module, and Microsoft Graph for tenant management. </li> </ul> <ul> <li>Oversee tenant-level external sharing and prevent oversharing. </li> </ul> <ul> <li>Administer and configure Microsoft Search and understand Microsoft Graph Search connectors. </li> </ul> <ul> <li>Integrate SharePoint Online with M365 Purview for data governance and information management. </li> <li>Implement data loss prevention, data retention, and sensitivity labels for SPO/ODFB. </li> </ul> <ul> <li>Manage Microsoft 365 backup and archive for SharePoint Online. </li> </ul> <ul> <li>Utilize SharePoint Advanced Management (SAM) Add-on features and controls. </li> </ul> <ul> <li>Classic and Modern Search </li> </ul> <ul> <li>Understanding of the latest updates and changes to SharePoint Online </li> </ul> OneDrive for Business Administration: <ul> <li>Understand GPO/Intune settings for managing the OneDrive for Business sync client. </li> </ul> <ul> <li>Migrate from on-premises home drives to OneDrive for Business.</li><li> </li></ul></div></section>

من ٠ إلى ٠ سنة Naukri Gulf

Sales Operations Associate

On-site - المغرب - بولمان ٢٧ مايو ٢٠٢٦

المبيعات

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> <div> What You ll Be Doing at Arrow? </div> <div> As a Sales Operations Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include: </div> <div> <ul> <li> Quotation Management: Collaborate with Sales colleagues to construct and manage quotes for new customer bids, new buys, shortages, annual contracts, and specialized quoting activities. </li> <li> Automation: Ensure all systems and data are aligned to drive automation across selling and service processes. </li> <li> Price Support: Upload customer bills of material and request special price support where applicable. Maintain and update product-related data points that are often requested to supplement the pricing elements, such as stock status, lead-time, MOQ, item classification, and other specifications. </li> <li> Order Processing support: Ensure quoted prices are reflected in contract price fields and customer part numbers are clean for seamless order processing. </li> <li> Issue Resolution: Resolve data mismatches and order issues promptly and undertake corrective actions to prevent recurrence. </li> <li> Post-Invoice Adjustments: Handle post-invoice adjustments both internally and externally when necessary. </li> <li> Backlog Management: Review quote related alerts and holds in the Oracle ERP system and make necessary corrections to ensure smooth processing.</li> <li> Team Collaboration: Enable customer-facing colleagues to build deep customer relationships and provide exceptional service by managing quotes and resolving queries efficiently, allowing them to focus on creating real value for our customers. </li> </ul> </div> <div> </div> <div> Who are we looking for? </div> <div> <ul> <li> English on min B2 / level (both spoken and written), additional language is an asset. </li> <li> Good knowledge of MS Office, Excel is a plus </li> <li> Customer Service, Order Management / or Sales experience </li> <li> Accountability </li> <li> Communication and coordination skills </li> <li> Customer-oriented attitude </li> <li> Team player </li> </ul> </div> <div> <div> What is in it for you? </div> <div> <ul> <li> Full Permanent contract, </li> <li> Social advantages: CNSS, CIMR, Health insurance, </li> <li> Very good working atmosphere in a team of passionate collaborators, </li> <li> Work culture where you can make an impact, </li> <li> Dynamic environment with a friendly work atmosphere, </li> <li> Interesting career development / opportunities in a quickly growing environment, </li> <li> Working within an international organization, recognized worldwide in its sector. </li> </ul> </div> <div> Do you see yourself as our future colleague? If yes send us your application. </div> <div> Our story </div> <div> As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides. </div> </div></div></div></section><section>Desired Candidate Profile<div> <div> English on min B2 / level (both spoken and written), additional language is an asset. </div> <div> Good knowledge of MS Office, Excel is a plus </div> <div> Customer Service, Order Management / or Sales experience </div> <div> Accountability </div> <div> Communication and coordination skills </div> <div> Customer-oriented attitude </div> <div> Team player </div> </div></section>

من ٠ إلى ٠ سنة بيت.كوم

Regional Manager

On-site - المغرب ٢٧ مايو ٢٠٢٦

المبيعات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who we are Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description We’re looking for a strong leader to manage one of our biggest region in Morocco, North with a portfolio of 10 cities including Rabat and Tangier We're looking for someone who has a mix of operational prowess to get great work done, the negotiation and collaboration skills needed to bring out the best from our partners, the strategic, innovative and creative thinking that's required to develop outside-the-box solutions, and the emotional intelligence and humility required to lead a fast-paced business and inspire a team of people.  BE A PART OF A TEAM WHERE YOU WILL: <ul><li>Lead a team in charge of managing a group of existing partners, cities and driving them to success. </li><li>Work together with the head of Regions and the functional heads to define winning sales, growth, and operations strategies for your cities, and own its implementation. </li><li>Build, manage an account management dream team, help them perform and inspire them to grow </li><li>Constantly look for ways to improve the service in your area, staying up to date in terms of news and trends, and looking after operational excellence. </li><li>Build, scale, communicate and maintain detailed reporting models to assist regional efforts, both on a strategic and operational level. </li><li>Assure your team establishes excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews). </li><li>Work hard with your team, helping and guiding them during difficult negotiations to close important deals with top chains and smaller partners </li><li>Lead by example in accordance to our values and set high standards for the team. </li></ul> Qualifications <ul><li>You have +6 years of experience in consulting/business development/start-up or similar.  </li><li>A strong track record of excellent performance delivering challenging KPIs and / or projects </li><li>Managerial, 360 view: good understanding of all the key drivers in a business P&L and how to affect them </li><li>Highly polished communication skills - speaking, writing, presenting and negotiating. Ability to work with remote teams through clear and concise communication </li><li>You are willing to travel several days per month in the cities under your ownership  </li><li>Be an owner mindset: You are committed to growing Glovo in your cities, and digging deep to solve bottlenecks. You’re solution-oriented and don’t take no for an answer. </li><li>Ability to balance swift pace of execution with attention to detail </li><li>Superior analytical skills and willingness to roll up your sleeves to get it done </li><li>Excellent French, Arabic and English </li></ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

Trim Developer R&D

On-site - المغرب ٢٣ مايو ٢٠٢٦

الوظائف الفنية والعمالية

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Lear For You We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because we want to be more for you. A path to a better career. A better future. Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies. They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together. Are you ready for a better career? A better future? Job Description Location : Rabat Technopolis Tech Center To develop the trim cover to the customers Design Intent, STO, aligned to the program cost, timing and given Plant feasibility. Work closely with the Trim Engineer and JIT team, support internal customer reviews, verify trim content aligns to Master Pattern drawing and BOM’s. guarantee that the product is complaint, innovative (where required), robust and feasible for production assembly and methods. Responsibilities <ul> <li>Trim cover development, aligned with:</li> </ul> <ul> <li>Design Intent and STO</li> <li>Hang on parts & lamination strategy</li> <li>Master Pattern and BOM definition.</li> </ul> <ul> <li>Industrial patterns modifications</li> <li>Create Trim covers BOM</li> <li>Create sewing work instructions</li> <li>Set up Sewing machine</li> <li>Realize all different seam types</li> <li>Learn and understand the customer specifications</li> <li>Detects trim covers and global seats issues </li> <li>Manipulate pyrotechnics elements (Airbag)</li> <li>Realize final cover for master model</li> <li>Train plant operators</li> <li>Generate Mylar master patterns, with clear annotation, measured sew points, fabric direction, aligned to apposing patterns</li> <li>Prepare drawing (marks ups) for all internal designed parts, HOP’s.</li> <li>Ability to understand and solve technical problems</li> <li>Quick execution of modification as rework to solve issue</li> <li>Respect the timelines</li> <li>Carry out 5s audits</li> </ul> Experience Requirements <ul> <li>Bac + 2 technical degree</li> <li>Good knowledge of the sewing & Trimming process</li> <li>Expert in using different sewing machines, joining, twining, decking and piping</li> <li>Good knowledge of TRIM assembly process.</li> <li>Have outstanding Craftsmanship with no feasibility issues.</li> <li>Knowledge in PDS or any CAD software</li> <li>Good knowledge of Material compositions and utilization.</li> <li>Good analysis mindset & time management.</li> <li>Can work in a challenging TDC environment.</li> </ul> Languages <ul> <li>Good presentation and communication skills.</li> <li>Intermediate / Good English & French.</li> </ul> Equal Opportunity Employer Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity. We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly. Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation. </div>

من ٠ إلى ٠ سنة بيت.كوم

Development Engineer

On-site - المغرب ٢٣ مايو ٢٠٢٦

أخرى

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Lear For You We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because we want to be more for you. A path to a better career. A better future. Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies. They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together. Are you ready for a better career? A better future? Job Description Location : Rabat Technopolis Tech Center To develop the trim cover to the customers Design Intent, STO, aligned to the program cost, timing and given Plant feasibility. Work closely with the Trim Engineer and JIT team, support internal customer reviews, verify trim content aligns to Master Pattern drawing and BOM’s. guarantee that the product is complaint, innovative (where required), robust and feasible for production assembly and methods. Responsibilities <ul> <li>Trim cover development, aligned with:</li> </ul> <ul> <li>Design Intent and STO</li> <li>Hang on parts & lamination strategy</li> <li>Master Pattern and BOM definition.</li> </ul> <ul> <li>Industrial patterns modifications</li> <li>Create Trim covers BOM</li> <li>Create sewing work instructions</li> <li>Set up Sewing machine</li> <li>Realize all different seam types</li> <li>Learn and understand the customer specifications</li> <li>Detects trim covers and global seats issues </li> <li>Manipulate pyrotechnics elements (Airbag)</li> <li>Realize final cover for master model</li> <li>Train plant operators</li> <li>Generate Mylar master patterns, with clear annotation, measured sew points, fabric direction, aligned to apposing patterns</li> <li>Prepare drawing (marks ups) for all internal designed parts, HOP’s.</li> <li>Ability to understand and solve technical problems</li> <li>Quick execution of modification as rework to solve issue</li> <li>Respect the timelines</li> <li>Carry out 5s audits</li> </ul> Experience Requirements <ul> <li>Good knowledge of the sewing & Trimming process</li> <li>Expert in using different sewing machines, joining, twining, decking and piping</li> <li>Good knowledge of TRIM assembly process.</li> <li>Have outstanding Craftsmanship with no feasibility issues.</li> <li>Knowledge in PDS or any CAD software</li> <li>Good knowledge of Material compositions and utilization.</li> <li>Good analysis mindset & time management.</li> <li>Can work in a challenging TDC environment.</li> </ul> Languages <ul> <li>Good presentation and communication skills.</li> <li>Intermediate / Good English & French.</li> </ul> Equal Opportunity Employer Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity. We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly. Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation. </div>

من ٠ إلى ٠ سنة Naukri Gulf

Medical Manager RD and Medical Lead

On-site - المغرب - بولمان ١٧ يوليو ٢٠٢٦

الطب والرعاية الصحية

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">About Sanofi: We re an R&D-driven, AI-powered biopharma company committed to improving people s lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people s lives.Job Purpose: The Africa Medical Team at Sanofi is a high-performing team of Medical leaders who are a trusted source of scientific and Medical information and shared insights; effective and innovative strategic partners to our internal and external stakeholders; and dedicated to public health. We represent diverse experiences and backgrounds which strengthens our team and mirrors the healthcare communities we engage.About the job The Rare Disease (RD) Medical Manager will participate to and execute the Medical and scientific (non-promotional) strategy for the country and also with a scope for the MCO on one disease included in the therapeutic area in close partnership with the other functional RD Medical Managers and in alignment with the overall franchise strategy.Main responsibilities:<ul><li>Utilise strong business acumen, acting as a key strategic business partner to the organisation</li><li>Initiate and drive projects to raise standards of care and change clinical practice</li><li>Ability to work independently with a solutions-oriented and balanced approach to ambiguity</li><li>Lead and drive rapid integrated evidence planning and execution through deep understanding of internal and external stakeholder evidence needs and robust data gaps analysis</li><li>Deep therapy area expertise and product knowledge including competitor data</li><li>Drive strong collaborative relationships with commercial and cross-functional teams, including marketing, value & access, health economics, regulatory and clinical</li><li>Cultivate and maintain relationships with external experts</li><li>Good understanding of the impact and evolution of healthcare systems</li><li>Lead creation and implementation of medical plans</li><li>Ability to rapidly assimilate new data and integrate into new therapy area</li><li>Create industry leading digital educational and scientific content that is timely, relevant, interactive and innovative</li><li>Champion the patient voice when developing and implementing medical strategies</li><li>Demonstrate strong leadership influencing across networks</li></ul>About you</div></section><section>Desired Candidate ProfileEducation/Experience/Certification Doctorate level education: MD or equivalent Medical degree preferred, PhD or PharmD Industry experience (including medical affairs field or office) and/or clinical experience mandatory, ideally with relevant rare diseases experience Good understanding of the continuum of data generation including clinical development, Real World Evidence (RWE) and data gaps analysis Ability to act independently with a solutions-oriented and balanced approach to the grey areas Excellent communication skills including driving challenging discussions Develop a good understanding of HCP communication preferences to adapt communication style and optimise use of relevant channels to suit Implement true scientific engagement journeys by bridging channel disconnect to drive ongoing engagement and grow collaborative opportunities and meaningful scientific exchange Be confident in the use of Omnichannel tools and ability to adapt to new channels Effectively and compliantly share unmet needs of HCPs and their centres with cross-functional teams to inform patient centric strategy Take the Lead Values Aim Higher: Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance. Act for Patients: Never compromise on integrity, eliminate barriers and partner with others to go faster and further for patients. Be Bold: Take thoughtful risks, seize opportunities and think beyond what s possible to accelerate our science and drive compelling growth. Lead Together: Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</section>

من ٠ إلى ٠ سنة بيت.كوم

Head of Pole Development and Organization

On-site - المغرب ١١ يوليو ٢٠٢٦

الطب والرعاية الصحية

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : HUIR – International University Hospital of Rabat operates within a predominantly collaborative culture, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong innovation dimension, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role. Job : Reporting to the Directorate of Medical Affairs, the Head of Pole Development and Organization will support the structuring and operational deployment of the medical, surgical, medico-technical, and outpatient poles of the Rabat International University Hospital. They will contribute to the design of medical-nursing organizations, the formalization of patient pathways, and the coordination of cross-functional projects related to the opening and ramp-up of the institution. They will act as an interface with medical, nursing, administrative teams, and support directorates to ensure coherent, smooth, and appropriate organizations aligned with HUIR's ambitions. Responsibilities: Participate in the structuring and development of medical poles: <ul><li>Contribute to defining the target organization of medical, surgical, medico-technical, and outpatient poles.</li><li>Formalize activity scopes, responsibilities, operating procedures, and interfaces between poles.</li><li>Support the structuring of medical specialties in line with the institution's medical project.</li><li>Participate in identifying priority activities for development according to HUIR's medical strategy.</li><li>Contribute to defining the governance models for the poles: meetings, decision-making processes, reporting, and monitoring indicators.</li><li>Oversee action plans related to the launch, development, and ramp-up of the poles.</li><li>Prepare meetings with medical directors, practitioners, nursing teams, and support directorates.</li></ul>Participate in the design and optimization of medical-nursing organizations: <ul><li>Contribute to designing the organizational models of the poles in conjunction with the Directorate of Medical Affairs, the Nursing Directorate, and relevant directorates.</li><li>Analyze the alignment between activity needs, medical resources, and paramedical resources.</li><li>Identify the organizational needs necessary for the smooth operation and ramp-up of the poles.</li><li>Optimize care pathways, patient flows, and operational interfaces.</li><li>Contribute to formalizing procedures, operating methods, and support materials necessary for pole organization.</li><li>Propose improvement actions to enhance the fluidity, quality, and efficiency of medical-nursing organizations.</li><li>Alert the Directorate of Medical Affairs about organizational risks, bottlenecks, and necessary decisions.</li></ul>Contribute to the organization of patient pathways: <ul><li>Participate in defining and formalizing patient pathways by specialty, service line, or pole, in close collaboration with the Nursing Directorate.</li><li>Identify critical interfaces between consultations, admissions, hospitalization, outpatient care, operating rooms, medico-technical platforms, billing, and patient discharge.</li><li>Improve pathways in coordination with medical, nursing, administrative, and support teams.</li><li>Identify risks that could impact the quality, safety of care, or continuity of treatment.</li><li>Contribute to implementing a patient-centered organization that meets the institution's quality standards.</li></ul> Ensure cross-functional coordination of projects related to the poles: <ul><li>Monitor the progress of projects related to the opening, structuring, and ramp-up of the poles.</li><li>Prepare, organize, and participate in cross-functional working meetings.</li><li>Formalize minutes, decisions, action plans, assigned responsible parties, and deadlines.</li><li>Ensure follow-up on commitments made with various stakeholders and facilitate the resolution of bottlenecks.</li></ul> Required profile : <ul><li>Master's degree (Bac +5) in healthcare management, hospital administration, public health, care organization, project management, or equivalent.</li><li>Proven experience of at least 3 years in a healthcare facility, medical department, hospital project management, or care organization.</li><li>Good knowledge of the functioning of healthcare and hospital structures in Morocco.</li><li>Good understanding of issues related to HIS (Hospital Information System), quality, admissions, billing, and medico-economic interfaces.</li><li>Proficiency in project management principles, cross-functional coordination, and change management.</li><li>Analytical, synthesis, and formalization skills.</li><li>Proficiency in basic office software, especially Word, Excel, and PowerPoint.</li><li>Rigor, methodology, sense of priorities, and autonomy.</li><li>Strong interpersonal skills with medical, paramedical, administrative, and institutional stakeholders.</li></ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

Travel Services Agent

On-site - المغرب ١١ يوليو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : Air Arabia is defined by a deeply human and collaborative culture, where trust, teamwork, and mutual support guide everyday operations. Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees. This people-centric mindset is reinforced by strong structure and process discipline, essential for quality, reliability, and safety in aviation. Performance, ambition, and a healthy competitive spirit contribute to the company’s drive, while innovation supports continuous improvement in a fast-evolving industry. Job : Job Purpose Efficiently promotes and executes the day-to-day Air Arabia sales and customer services of the corresponding sales shop to achieve set targets and objectives. Properly handles/directs customers' inquiries and complaints in the right channel to enhance the customers' experience and ensure their satisfaction. Key Result Responsibilities <ul><li>Works on promoting Air Arabia sales and customer activities as per guidance of Supervisor/Manager and in line with the policies and procedures, these activities include but not limited to tickets, packages, holidays, visas, insurance, car rental, etc.</li><li>Processes reservations, travel bookings, and modifications on bookings for walk-in/calling customers and agents, issues tickets and finalizes all necessary travel arrangements thru the system.</li><li>Implements cross-selling techniques identified by the company to promote its products and services and to achieve the individual target set for him/her.</li><li>Follows up on all updates and new products or systems introduced by the company to maintain solid and proper knowledge of the company's services and products.</li><li>Contributes to maximizing sales and profitability by selling ancillaries, insurance, holiday packages, visas, and air rewards. Educates customers on all new promotions, campaigns, special offers, and refers them to specialized personnel when needed.</li><li>Establishes contact with current and potential customers to recover/enhance sales and build trust and credibility at customers' level. Participates in outdoor promotions and sales blitz to promote the company's products and corporate image.</li><li>Responds to all customers' inquiries and handles/directs their complaints raised by visits, calls, emails, etc. immediately and effectively ensuring a positive image of Air Arabia is always reflected.</li><li>Handles all customers in a friendly welcoming attitude and refrains from any attitude that might lead to customer dissatisfaction.</li><li>Communicates with airport team and visa check team to coordinate check-in procedures and formalities with assigned parties whenever required.</li><li>Notifies customers with any changes or modifications on the flights such as delay, cancellations, others, etc.</li><li>Processes /monitors visa applications and cancellations thru the proper channel in line with the Air Arabia general policies and procedures.</li><li>Maintains the company's property such as publications, brochures, equipment, office, waiting area, etc. in a good condition keeping in mind the Air Arabia corporate image. </li></ul> Required profile : Qualifications (Academic, training, languages) <ul><li>Bachelor degree in Tourism/Management or equivalent.</li><li>Additional qualification in Aviation/IATA/Tourism is a plus.</li><li>Proficient in Microsoft Office: Word, Excel, Power Point.</li><li>Good in English and French Languages (Arabic where necessary).</li><li>Acceptable knowledge in Airline/Travel products and services.</li><li>Capable of understanding customers' problems and directing them in the right channel.</li><li>Effective communication skills to utilize in building sales and marketing techniques.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Capable of recommending alternate solutions to customers' problems.</li><li>Effective persuasive, negotiation, and problem solving skills.</li><li>Ability to work for long hours and under pressure.</li><li>Employs interpersonal relations to support company's objectives.</li></ul>Work Experience <ul><li>1-2 years of experience in a customer service industry, preferably in Travel/Airline or tourism.</li><li>Fresh graduates may be considered for this role given they demonstrate the required competencies.</li></ul> </div>

Marketing Manager

Senior Real Time Analyst (RTA)

Manager

Manager

Manager

ERP Project Manager

Senior? No

Support and Coordination Officer

Supplier Onboarding Management

Assistant Manager, Pharmaceutical Sales Representative

Sales Advisor

Global HR Content Specialist

SharePoint Consultant

Sales Operations Associate

Regional Manager

Trim Developer R&D

Development Engineer

Medical Manager RD and Medical Lead

Head of Pole Development and Organization

Travel Services Agent

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