وظائف لخريجي كلية التجارة انجليزى في المغرب

<p>Conduct daily QA walkthroughs in the injectable manufacturing and packaging areas.<br>Verify compliance with GMP, good documentation practices, and real-time data recording.<br>Check the condition of production areas, equipment, materials, and environmental conditions.<br>Monitor personnel hygiene and ensure that line clearance activities are properly completed.<br>Prepare QA walkthrough reports and follow up on the implementation and effectiveness of corrective actions.<br>Perform acceptance tests at the different manufacturing stages and accurately record the results.<br>Participate in in-process controls, reinforced inspections, and finished-product sampling.<br>Conduct investigations related to deviations within the Injectables Department.</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p>Technical or scientific educational background.<br>Good knowledge of Quality Assurance activities and requirements.<br>Good understanding of GMP and applicable regulatory requirements.<br>Strong communication and awareness-building skills.<br>Good command of French and English.<br>Strong attention to detail, analytical skills, and a quality-focused mindset.</p>

<p>Conduct daily QA walkthroughs in the injectable manufacturing and packaging areas.</p><p>Verify compliance with GMP, good documentation practices, and real-time data recording.</p><p>Check the condition of production areas, equipment, materials, and environmental conditions.</p><p>Monitor personnel hygiene and ensure that line clearance activities are properly completed.</p><p>Prepare QA walkthrough reports and follow up on the implementation and effectiveness of corrective actions.</p><p>Perform acceptance tests at the different manufacturing stages and accurately record the results.</p><p>Participate in in-process controls, reinforced inspections, and finished-product sampling.</p><p>Conduct investigations related to deviations within the Injectables Department.</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><ul><li>Technical or scientific educational background.</li><li>Good knowledge of Quality Assurance activities and requirements.</li><li>Good understanding of GMP and applicable regulatory requirements.</li><li>Strong communication and awareness-building skills.</li><li>Good command of French and English.</li><li>Strong attention to detail, analytical skills, and a quality-focused mindset.</li></ul>

<p>We are looking for a Durability &amp; Fatigue Engineer (Abaqus), with a Bac+5 and proven experience in durability and fatigue calculation in the automotive sector, to contribute to numerical simulation and mechanical structure validation activities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bac+5 training / Engineering degree or Master's in Mechanics, Structural Calculation, Mechanical Engineering or equivalent.</li><li>Minimum of 2 years of experience in durability and fatigue calculation of mechanical structures.</li><li>Performance of fatigue analyses on mechanical components and systems.</li><li>Development and exploitation of finite element models under Abaqus.</li><li>Analysis of static, dynamic, and fatigue calculation results.</li><li>Mandatory experience in the automotive sector.</li><li>Excellent command of Abaqus (pre-processing, calculation, and post-processing).</li><li>Good command of durability and fatigue calculation methods.</li><li>Knowledge of fatigue methodologies (SN, EN, etc.).</li><li>Mastery of finite element modeling and analysis.</li><li>Ability to interpret and exploit numerical simulation results.</li><li>Good understanding of the mechanical behavior of structures.</li><li>Very good level of communication in French and English.</li><li>Rigor, analytical mind, and ability to work in a team.</li></ul>

<p>Job Description Check Quality methodology application and contribute to a continuous improvement Define the Quality path to reach Quality Objectives From CX, manage the action plan and provide the forcast . Consolidate the milestone Quality Process and deliverables ( Issues , Risk, Tracability..) From preliminary Phase up to SOP Ensure that quality organization is put in place and Act as conduit for the Quality core teams . Ensure relation ship with all stakeholders Ensure the achievement of Quality target Of secondary luanches/application by Evaluation the outcome of the design process and writing the secondary luanch quality assessment Guarantee that there is no impact on quality during product or process changes , ater mass production by ensuring the quality of product and process Evolution Milestones ( For Serial Life) Report Towards Chief Engineer Establish Quality project KPI book</p><p><strong>Desired Candidate Profile</strong></p><p>Master's degree in Industrial Engineering ; 1 to 3 years of experience in a similar role ; Good level french /english. Technical Skills : Supplier/Production Quality Engineer ; Automotive experience mandatory .</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Leads and manages the activities of the Functional Configuration Management (FCM) Manager. Develops the product structure within the functional domain, ensuring consistency with the organizational structure, and submits it for validation. Defines the engineering structure objects to be managed in configuration. Defines the Functional Predictive Composition (FPC) with the relevant technical departments and proposes renewal and diversity objectives. Defines the content of the target configurations for the different development phases. Ensures the drafting and consistency of the project configuration management plan, integrating the organizational and industrial dimensions. Creates the schedules for the design and validation deliverables associated with the project and guarantees their feasibility.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Associate's degree (Bac+2) or Master's degree (Bac+5) with a specialization in a relevant technical or industrial field (industrial engineering, mechanical engineering, industrial systems, supply chain, etc.). 0-2 years of experience. Excellent communication skills in French and English. Knowledge of the automotive sector. Project management skills.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the General Manager, you will be responsible for developing the hotel's revenue in the Corporate, MICE (seminars, events), and Leisure market segments. Your responsibilities will include: Prospecting: Actively identifying and approaching new clients and corporate accounts in the Casablanca region and nationally. Client retention: Managing, nurturing, and retaining the existing client portfolio. Negotiation: Preparing pricing proposals, negotiating, and finalizing corporate and group/seminar contracts. Hotel visits: Organizing and conducting site inspections for potential clients and partner agencies. Reporting: Monitoring key performance indicators (KPIs) and regularly reporting results to management.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advanced degree (Bachelor's + 4/5 years) in Business, Marketing, or Hotel Management. Minimum 5 years of professional experience in a similar role (Sales Manager) within a 4- or 5-star hotel. Strong network of professional clients (corporate portfolio and active MICE agencies in Casablanca). Excellent negotiation and interpersonal skills. Rigorous, organized, and results-oriented. Fluent in French and English (written and spoken).</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As a business introducer, your tasks will be:</p><br><br><ul><li><strong>Identify property owners</strong> (villas, apartments, riads) in Marrakech who might entrust their property to us for short-term rental management</li><li><strong>Present MV Conciergerie's services</strong> and spark the interest of property owners</li><li><strong>Connect qualified property owners with our team</strong></li><li>Perform an initial level of <strong>qualification of the property and the owner's needs</strong> (location, property type, owner's motivation)</li><li>Transmit contact information and follow up until our team takes over</li></ul> <br> Required profile : <p><strong>Essential requirements</strong>:</p><br><br><ul><li>Excellent knowledge of Marrakech and its real estate / tourist market</li><li>Strong local network or proven ability to develop a network of property owners</li><li>Good interpersonal skills and negotiation skills</li><li>Seriousness, reliability, and transparency in following up on contacts provided</li><li>Proficiency in French and/or Darija (Arabic and English are a plus)</li><li>Autonomy and ability to work at your own pace, results-oriented</li></ul><p><strong>Appreciated skills</strong>:</p><br><br><ul><li>Previous experience in real estate, concierge services, tourism, or sales</li><li>Knowledge of how short-term rentals work (Airbnb, Booking)</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, structure, and optimize manufacturing and assembly processes. Develop production ranges, bills of materials, instruction sheets, and operating procedures. Manage industrialization projects (new products, industrial transfers). Identify and implement continuous improvement initiatives (Lean, ergonomics, quality, productivity, safety). Define tooling and specific equipment requirements. Monitor technical modifications and compile industrial validation documentation (DVI, FAI). Train and support production teams in the application of new methods.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Industrial Engineering / Methods / Aeronautics or equivalent. 3-5 years of proven experience in methods/industrialization within the aeronautics sector. Expertise in industrial processes (machining, assembly, surface treatment). Knowledge of aeronautical standards (EN9100, ISO9001). Proficiency in CAD tools (CATIA/SolidWorks), ERP (SAP), and office software (Microsoft Office). Project management, continuous improvement, and technical data analysis. Experience in cost management and industrial time calculation. Rigorous, analytical, technically leading, and results-oriented. French: good level | English: good level</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, structure and optimize manufacturing and assembly processes.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">develop the ranges, nomenclatures, instruction sheets and operating procedures.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing industrialization projects (new products, industrial transfers).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify and implement continuous improvement actions (Lean, ergonomics, quality, productivity, safety).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define the specific tooling and equipment requirements.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the monitoring of technical modifications and the preparation of industrial validation files (DVI, FAI).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To train and support production teams in the application of new methods.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree in Industrial Engineering / Methods / Aeronautics or equivalent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience of 3-5 years in methods/industrialization in the aeronautical sector.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of industrial processes (machining, assembly, surface treatment).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of aeronautical standards (EN9100, ISO9001).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in CAD tools (CATIA/SolidWorks), ERP (SAP) and office automation (Office).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Project management, continuous improvement and technical data analysis.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in cost management and industrial time calculation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, analytical mind, technical leadership and results orientation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French: good level | English: good level</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable&nbsp;prices . We are part of IKEA Al-Homaizi Limited, operating in&nbsp;three countries - Kuwait, Jordan, and Morocco.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion &amp;&nbsp;Diversity,&nbsp;All with&nbsp;Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p><strong>1. Purpose of the function</strong></p><br><p>To ensure that the store is in a safe and secure environment for visitors and co-workers. Also ensure that the property is safeguarded.</p><br><p><strong>2. A day in your life with us , you will :&nbsp;&nbsp;</strong></p><br><ul><li>Safeguard the store by regular patrolling and protect company assets.</li><li>Ensure safety procedures are conformed to (store free of any hazards, fire exits are properly locked, security seals are intact, no obstruction at emergency exits, no smoking the store etc.).</li><li>Perform general Health, Safety, and Environment (HSE) technician duties to ensure workplace compliance with safety regulations and standards.</li><li>Maintain high visibility presence to deter illegal actions such as shoplifting, theft and fights.</li><li>Actively promote the IKEA social and environmental commitment and work with the rest of the&nbsp;team to understand how, together, we can contribute to sustainability.</li><li>Deliver and coordinate safety training programmes, including Fire Protection System knowledge and Health and Safety at Work.</li><li>Investigate incidents and near-misses, documenting findings and implementing corrective actions.</li><li>Be aware of all security related emergency response and follow the policy and procedures.</li><li>Adhere to IKEA supply chain and security policy, and report to concern manager in case of any identified security breaches.</li></ul><br>Qualifications<br><ul><li>Previous experience of working in Security.</li><li>SSI &amp; SST and EHS certifications.</li><li>Self-reliant with a proven ability to work as part of a team as well as independently.</li><li>Ability to understand and communicate in English.</li><li>Experience of creating and implementing plans, setting budgets and following up goals.</li><li>Ability to solve problems or find new ways of working by identifying solution sources and/or ideas.</li></ul><br>Additional Information<br><p>This position is full-time and is located in Cabo Negro - Tetouan, Morocco. Some travel may be required.</p><br><p>Please send your CV in English and tell us why you would be a good fit for this role.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Asset Associate<br><br><b>Job Description:</b><p><b>About US:</b></p><br><br><p>Join our dynamic <b>Asset Associate team</b> at Arrow! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!</p><br><br><p>As part of our company´s growth, ARROW Morocco is strengthening its teams and is looking for an Asset Associate,</p><br><br><p>We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive.</p><br><br><br><p><b>What You’ll Be Doing at Arrow?</b></p><br><br><p>As an Asset Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include:</p><br><br><br><p>· Stock Returns / parts analysis.</p><br><br><p>· IPV’s.</p><br><br><p>· RDR’s.</p><br><br><p>· Expediting.</p><br><br><p>· Upload / data maintenance of Confirm Dates.</p><br><br><p>· Investigating Inventory Liability.</p><br><br><p>· Lead Time updates / Management.</p><br><br><p>· BL reconciliation – Action file from Infosys.</p><br><br><p>· Clean up Past Due PO’s &gt; XXX Days.</p><br><br><p>· Supply responsibility for small / non-franchised Suppliers.</p><br><br><br><p><b>Who are we looking for?</b></p><br><br><p>· English on min B2 level (both spoken and written), additional language is an asset.</p><br><br><p>· Good knowledge of MS Office, Excel is a plus.</p><br><br><p>· Customer Service, Order Management or Sales experience.</p><br><br><p>· Accountability.</p><br><br><p>· Communication and coordination skills.</p><br><br><p>· Customer-oriented attitude.</p><br><br><p>· Team player.</p><br><br><br><p><b>What is in it for you?</b></p><br><br><p>· Full Permanent contract,</p><br><br><p>· Social advantages: CNSS, CIMR, Health insurance,</p><br><br><p>· Very good working atmosphere in a team of passionate collaborators,</p><br><br><p>· Work culture where you can make an impact,</p><br><br><p>· Dynamic environment with a friendly work atmosphere,</p><br><br><p>· Interesting career development opportunities in a quickly growing environment,</p><br><br><p>· Working within an international organization, recognized worldwide in its sector.</p><br><br><br><p><b>Do you see yourself as our future colleague? If yes – send us your application.</b></p><br><br><p><b>PLEASE ATTACH YOUR RESUME IN ENGLISH</b></p><br><br><br><p>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.</p><br><br><p>Arrow is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.</p><br><br><br><p><span>#LI-YB1</span></p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Product &amp; Supplier Management<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Tiktok Creator Partnerships Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Handle creator outreach, coordinate back-and-forth logistics, and negotiate rates and deliverables at scale; Manage creator pipeline — outreach, negotiation, contract, content, and payment — and follow up proactively to keep things up to date; Review and approve creator content drafts against brand and campaign guidelines; Send and track creator agreements; process payments on schedule; Maintain reporting on creator status, output, spend, and performance for stakeholders; Flag disputes or at-risk relationships to the internal team with clear context; Follow internal procedures and SOPs.<br> What you need to succeed in this role: Excellent English language skills (at least C1 level for both speaking and writing); Experienced with Google Sheets, Airtable, Linear, Slack, and TikTok, with the ability to pick up new tools quickly; Strong organizational skills with the ability to manage multiple partner relationships simultaneously; Experience building and maintaining tracking systems and reporting dashboards; Able to independently manage routine negotiations and approvals while knowing when to escalate; Availability to handle time-sensitive creator communications as needed; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Schedule: Part-time, Monday through Friday, 4 hour shifts scheduled sometime between 7AM and 3PM (PDT); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Analytics Product Engineer<br><br><b>Job Description:</b><p><b>Arrow Enterprise Computing Solutions</b> (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market.</p><br><br><br><p><b>*** Please submit your application in English ***</b></p><br><br><br><p><b>Purpose of the Role</b></p><br><br><br><p>The <b>Analytics Product Engineer</b> ensures that BIAR’s (<b>B</b>usiness <b>I</b>ntelligence, <b>A</b>nalytics &amp; <b>R</b>eporting) analytics products are built on scalable, consistent, and reusable data foundations.</p><br><br><p>This role bridges business requirements and IT-delivered data structures by translating analytical needs into clear data specifications and designing robust semantic models for analytics consumption.</p><br><br><p>The role complements IT’s ownership of ETL and core data modeling by focusing on analytical usability, consistency, and product quality.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><br><p><b>Analytics Data &amp; Model Design</b></p><br><br><ul><li><p>Design and maintain reusable, certified datasets for Power BI and analytics solutions</p><br><br></li><li><p>Define and implement best practices for analytics data modeling</p><br><br></li><li><p>Ensure consistent KPI logic and semantic definitions across products</p><br><br></li><li><p>Optimize performance and usability of analytical datasets</p><br><br></li></ul><br><p><b>Collaboration with IT</b></p><br><br><ul><li><p>Translate analytics requirements into structured data needs</p><br><br></li><li><p>Provide input and feedback on IT-delivered data models from an analytics perspective</p><br><br></li><li><p>Support integration of MDM (Master Data Management) structures into analytics layers</p><br><br></li></ul><br><p><b>Standardization &amp; Reusability</b></p><br><br><ul><li><p>Promote modular, scalable dataset design instead of report-by-report development</p><br><br></li><li><p>Reduce duplication of calculations and KPI definitions</p><br><br></li><li><p>Establish quality standards for analytics data products</p><br><br></li></ul><br><p><b>MDM &amp; Governance Alignment</b></p><br><br><ul><li><p>Ensure master data is consistently reflected in analytics products</p><br><br></li><li><p>Align closely with Data Governance on glossary definitions and standards</p><br><br></li><li><p>Support implementation of certified datasets and trusted data sources</p><br><br></li></ul><br><p><b>Enablement &amp; Mentoring</b></p><br><br><ul><li><p>Guide BIAR analysts in modeling best practices</p><br><br></li><li><p>Raise overall technical maturity within BIAR</p><br><br></li></ul><br><p><b>What we are looking for:</b></p><br><br><ul><li><p><b>3+ years experience in BI and <span>Databricks</span>, analytics engineering, or data modeling</b></p><br><br></li><li><p>Strong expertise in Power BI datasets and semantic modeling</p><br><br></li><li><p>Solid understanding of dimensional modeling concepts</p><br><br></li><li><p>Experience collaborating with centralized IT data teams</p><br><br></li><li><p>Structured, quality-focused mindset</p><br><br></li><li><p>Ability to explain technical concepts to business stakeholders</p><br><br></li></ul><br><p><b>Success Measures (First 12 Months)</b></p><br><br><ul><li><p>Establishment of certified, reusable datasets for key domains</p><br><br></li><li><p>Reduced duplication of KPI logic across reports</p><br><br></li><li><p>Improved performance and scalability of analytics solutions</p><br><br></li><li><p>Clear working model established with IT and MDM stakeholders</p><br><br></li></ul><br><p>Do you see yourself as our future colleague? If yes – send us your application.</p><br><br><p><b>PLEASE ATTACH YOUR RESUME IN ENGLISH</b></p><br><br><br><p>#LI-KZ1 #LI-HYBRID&nbsp;</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Position:</b> Customer Service Representative Team Leader<p> </p> <p> </p> <b>Job Description:</b> <div> <b>About US:</b> </div> <div> <div> <div> <div> <p>Join our dynamic Customer Service Associates team at Arrow! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!</p> <p>As part of our company s growth, <b>ARROW Morocco</b> is strengthening its teams and is looking for a <b>Customer Service Team Leader</b>.</p> <p> </p> <p> <b>What you will be doing at ARROW</b> </p> <p> <b>Customer Service Team Leader</b> is responsible for managing a team of Customer Service Representatives (CSR) and overseeing the order to invoice process to meet all related goals and objectives of both, Arrow and our Customer. Team Leader ensures and further develops the right service level to our customers in line with the company goals.</p> <p> </p> <p> <b>Customer Service Team Leader Arrow Electronics</b> </p> <p>As a Customer Service Team Leader at Arrow, you will be responsible for leading and developing a team of Customer Service Representatives to ensure operational excellence and high customer satisfaction.</p> <p> <b>Key Responsibilities:</b> </p> <ul> <li> <p>Coach, train, and support the CSR team to drive performance and engagement</p> </li> <li> <p>Monitor KPIs, identify areas for improvement, and manage resource allocation</p> </li> <li> <p>Oversee team performance and conduct annual appraisals</p> </li> <li> <p>Optimize and implement processes to enhance customer experience and sales support</p> </li> <li> <p>Handle transition management and coordinate quality-related issues</p> </li> </ul> <p> <b>Team Responsibilities Under Your Supervision:</b> </p> <ul> <li> <p>Manage order-to-invoice cycle and order management</p> </li> <li> <p>Ensure timely communication with customers and suppliers, providing post-sales support</p> </li> <li> <p>Drive on-time delivery and manage backlog changes in line with business goals</p> </li> <li> <p>Collaborate closely with Inside Sales, Product Management, Logistics, and Asset teams</p> </li> <li> <p>Oversee customer reserved inventory and maintain operational efficiency</p> </li> </ul> <b>Who are we looking for?</b> Typically you would have <b>3-5 years of previous experience in Customer Service area,</b> <p> Advance level of English plus one of the following languages in advance level, Spanish.</p> <p> Great communication and coordination skills,</p> <p> Good knowledge of MS Office</p> <p> Excel Knowledge in advanced level</p> <p> Excellent organizational skills and professional can do &amp; proactive attitude,</p> <p> Ability to handle demanding situations,</p> <p> Customer Service oriented mindset, proactive and innovative,</p> <p> Supply Chain and people management experience will be an advantage.</p> <p> </p> <b>What is in it for you?</b> Full Permanent contract, <p> Social advantages: CNSS, CIMR, Health insurance,</p> <p> Very good working atmosphere in a team of passionate collaborators,</p> <p> Work culture where you can make an impact,</p> <p> Dynamic environment with a <b>friendly work atmosphere</b>,</p> <p> Fast recruitment process,</p></div></div></div></div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Location: Sidi Maarouf-Casablanca, Morocco</p><br><br><p>Are you a finance expert with solid experience in an industrial or manufacturing environment? Do you want to grow within an international group and contribute to the strategic performance of an organization? This opportunity is for you.</p><br><br><p><strong>Your main tasks</strong><br>As a Finance Manager, you will be a true partner to management and play a key role in the financial management of the entity. You will be responsible for:</p><br><br><ul><li>Managing treasury activities, payments, and banking relationships in coordination with the Shared Services Center (Accounting Shared Services Center).</li><li>Supervising accounting, tax, and statutory obligations, as well as relationships with authorities, auditors, and banks.</li><li>Establishing a financial framework that allows management to achieve operational and strategic goals.</li><li>Analyzing income statement and balance sheet variances, identifying their causes, and proposing corrective actions.</li><li>Providing financial analyses and developing business cases to support strategic decisions and projects.</li><li>Participating in the preparation and monitoring of operational and strategic objectives.</li><li>Implementing cost control measures and ensuring the achievement of profitability and cash-flow targets.</li><li>Ensuring the reliability of financial data and compliance with reporting deadlines.</li><li>Ensuring compliance with the Group's policies and procedures, strengthening the internal control system, and acting as Compliance Delegate.</li><li>Managing financial projects and contributing to the continuous improvement of processes.</li></ul><p><strong>Profile sought</strong></p><br><br><ul><li>Higher education degree in Finance, Accounting, or equivalent, with a professional accounting accreditation.</li><li>Minimum of 6 years of experience in an industrial or manufacturing environment.</li><li>Excellent command of finance, accounting, and financial processes.</li><li>Strong knowledge of accounting standards and tax obligations.</li><li>Proven experience with SAP.</li><li>Excellent command of Microsoft Excel and the Microsoft Office suite.</li><li>Analytical mindset, strategic sense, and ability to support decision-making.</li><li>Excellent coordination, communication, and cross-functional management skills.</li><li>Fluent English, both written and spoken.</li></ul><p><strong>Why join our client?</strong></p><br><br><ul><li>Join a renowned international group.</li><li>Take on a strategic role with a strong impact on the company's performance.</li><li>Work in a stimulating, multicultural environment focused on continuous improvement.</li><li>Benefit from real opportunities for career advancement and professional development.</li></ul> <br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><ul><li>Higher education degree in Finance, Accounting, or equivalent, with a professional accounting accreditation.</li><li>Minimum of 6 years of experience in an industrial or manufacturing environment.</li><li>Excellent command of finance, accounting, and financial processes.</li><li>Strong knowledge of accounting standards and tax obligations.</li><li>Proven experience with SAP.</li><li>Excellent command of Microsoft Excel and the Microsoft Office suite.</li><li>Analytical mindset, strategic sense, and ability to support decision-making.</li><li>Excellent coordination, communication, and cross-functional management skills.</li><li>Fluent English, both written and spoken.</li></ul><p><strong>Why join our client?</strong></p><br><br><ul><li>Join a renowned international group.</li><li>Take on a strategic role with a strong impact on the company's performance.</li><li>Work in a stimulating, multicultural environment focused on continuous improvement.</li><li>Benefit from real opportunities for career advancement and professional development.</li></ul> <br><br> </div>

<p>Description du poste We are primarily looking for strong Test Engineers (Automotive Security) with automation capabilities. Proven experience in testing, test case creation, execution, and automation is more important than deep cybersecurity expertise. Rack (HiL) and component testing in named fields, like TLS, IPSec and so on, see below. Linux, SSH, POSIX, and QNX experience are considered strong advantages but are not mandatory. Primary Focus Test case design, test automation, test execution, defect analysis, regression testing, and test suite maintenance. Testing Experience (Mandatory) Strong software/system testing background with proven experience in test case creation, test execution, result analysis, and validation activities. Requirements-Based Testing (Mandatory) Ability to analyze requirements/specifications and derive structured, traceable test cases. Test Automation (Mandatory) Experience with Python-based test automation and scripting. Defect Management (Mandatory) Experience in defect analysis, ticket creation, regression testing, verification of fixes, and root cause investigations. Test Management Tools (Mandatory) Experience with ALM/test management tools such as Octane, Jira, Codebeamer, or comparable platforms. Version Control &amp; CI/CD Git and basic CI/CD knowledge (e.g., Jenkins). Linux &amp; SSH (Preferred) Comfortable working on Linux systems via SSH, collecting logs, executing commands, and performing basic troubleshooting. Networking (Preferred) Basic understanding of Ethernet, TCP/IP, and Wireshark trace analysis. Automotive Experience (Preferred) Experience in automotive ECU testing, integration, validation, or cybersecurity projects. Automation Frameworks (Preferred) ECU-TEST, AmTS, or comparable test automation frameworks. Cybersecurity (Preferred) Exposure to automotive cybersecurity testing and technologies such as TLS/DTLS, IPsec, MACsec, or SOME/IP. POSIX / Embedded Systems (Nice to Have) Exposure to POSIX-based operating systems and embedded Linux environments. QNX (Nice to Have) Any practical experience with QNX-based systems is highly appreciated but not mandatory. BMW highlights QNX as relevant especially for OS-Security-related topics. Additional Nice-to-Haves CANoe, Bash/Shell scripting, Automotive Ethernet, basic C/C++, Jenkins, Codebeamer, Octane. Language Fluent English required. Working Style Independent, structured, analytical, and capable of working in an international project environment.</p><p><strong>Desired Candidate Profile</strong></p><p>We are primarily looking for strong Test Engineers (Automotive Security) with automation capabilities. Proven experience in testing, test case creation, execution, and automation is more important than deep cybersecurity expertise. Rack (HiL) and component testing in named fields, like TLS, IPSec and so on, see below. Linux, SSH, POSIX, and QNX experience are considered strong advantages but are not mandatory.</p><ul><li><strong>Primary Focus</strong>: Test case design, test automation, test execution, defect analysis, regression testing, and test suite maintenance.</li><li><strong>Testing Experience (Mandatory)</strong>: Strong software/system testing background with proven experience in test case creation, test execution, result analysis, and validation activities.</li><li><strong>Requirements-Based Testing (Mandatory)</strong>: Ability to analyze requirements/specifications and derive structured, traceable test cases.</li><li><strong>Test Automation (Mandatory)</strong>: Experience with Python-based test automation and scripting.</li><li><strong>Defect Management (Mandatory)</strong>: Experience in defect analysis, ticket creation, regression testing, verification of fixes, and root cause investigations.</li><li><strong>Test Management Tools (Mandatory)</strong>: Experience with ALM/test management tools such as Octane, Jira, Codebeamer, or comparable platforms.</li><li><strong>Version Control &amp; CI/CD</strong>: Git and basic CI/CD knowledge (e.g., Jenkins).</li><li><strong>Linux &amp; SSH (Preferred)</strong>: Comfortable working on Linux systems via SSH, collecting logs, executing commands, and performing basic troubleshooting.</li><li><strong>Networking (Preferred)</strong>: Basic understanding of Ethernet, TCP/IP, and Wireshark trace analysis.</li><li><strong>Automotive Experience (Preferred)</strong>: Experience in automotive ECU testing, integration, validation, or cybersecurity projects.</li><li><strong>Automation Frameworks (Preferred)</strong>: ECU-TEST, AmTS, or comparable test automation frameworks.</li><li><strong>Cybersecurity (Preferred)</strong>: Exposure to automotive cybersecurity testing and technologies such as TLS/DTLS, IPsec, MACsec, or SOME/IP.</li><li><strong>POSIX / Embedded Systems (Nice to Have)</strong>: Exposure to POSIX-based operating systems and embedded Linux environments.</li><li><strong>QNX (Nice to Have)</strong>: Any practical experience with QNX-based systems is highly appreciated but not mandatory. BMW highlights QNX as relevant especially for OS-Security-related topics.</li><li><strong>Additional Nice-to-Haves</strong>: CANoe, Bash/Shell scripting, Automotive Ethernet, basic C/C++, Jenkins, Codebeamer, Octane.</li><li><strong>Language</strong>: Fluent English required.</li><li><strong>Working Style</strong>: Independent, structured, analytical, and capable of working in an international project environment.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Your main mission will be to lead and optimize the After-Sales Service activity. In this role, you will contribute to strengthening customer loyalty, improving repair and maintenance processes, and managing technical teams to ensure a service level that meets the highest quality standards.</p><br><br><p>As the Automotive After-Sales Manager, your main responsibilities will include:</p><br><br><ul><li>Leading and supervising all after-sales service activities (workshop, reception, spare parts, warranty).</li><li>Ensuring the quality of services and a high level of customer satisfaction.</li><li>Managing, motivating, and developing technical and administrative teams.</li><li>Defining, monitoring, and analyzing performance indicators (After-Sales KPIs).</li><li>Maintaining the relationship with the manufacturer and ensuring compliance with standards, procedures, and quality benchmarks.</li></ul> <br> Required profile : <p><strong>Education:</strong></p><br><br><ul><li>State Engineering degree in Mechanical Engineering or equivalent qualification.</li><li>Minimum of 4 years of experience in a similar role.</li></ul><p><strong>Skills:</strong></p><br><br><ul><li>Strong management skills and proven leadership.</li><li>Strong customer focus, analytical skills, and organizational skills.</li><li>Proficiency in French, both spoken and written; English is a plus.</li></ul> <br><br> </div>

<p>The Conversational Designer is responsible for designing and optimizing end-to-end conversational experiences for chatbots and voicebots. This is a strategic role that translates business goals and user needs into clear, natural, and effective dialogues that deliver meaningful interactions and measurable results. They define conversational strategies, handle assessment, create conversation flows and scripts, and work together with CAI engineers to ensure high-quality implementations. This is someone who has expertise in LLM, Agentic AI, Knowledge AI, and NLU. They are able to implement bots across all these scenarios, including hybrid bots, making the right decisions regarding scope. The Conversational Designer understands all the requirements and challenges we face in the voice channel, as well as all the mandatory requirements to successfully implement a voicebot. The Conversational Designer is responsible for the continuous improvement, analyzing performance data and user feedback to improve accuracy, user satisfaction, and key metrics, ensuring a seamless and scalable conversational experience across channels, use cases and knowledge base. It also involves exploring new features, optimizing models and providers, and continuously refining the solution to maximize impact. This is a remote role, candidate must be located and eligible to work in Morocco.</p><p>Responsibilities</p><ul><li>Collaborates with the production team, particularly the Conversational AI Engineer and Delivery Manager, to define and deliver the best customer experience</li><li>Conducts assessments within the operation and with clients to identify needs and opportunities</li><li>Map use cases and define the priorities based in impact, effort and feasibility, aligned with the client expectation and contract</li><li>Develops the Conversational AI strategy for projects</li><li>Designs conversational scenarios, flows, and dialogues for chatbots and voicebots</li><li>Creates proto-personas, bot personas, and tone of voice, ensuring voice and messaging align with the brand expectations</li><li>Implement the bot on the CAI platform, implementing the flows, KB, etc</li><li>Participates in KPI analysis, generating qualitative insights and reports to inform project decisions</li><li>Supports the project roadmap, working with the Delivery Manager to prioritize opportunities and improvements</li><li>Drives continuous improvement of the conversational experience and overall user satisfaction</li><li>Trains the bot and reinforces the AI knowledge base in collaboration with the Conversational AI Engineer</li><li>Oversees QA and testing, including UAT and ongoing performance checks, consolidating feedback and implementing fixes</li><li>Integrates client-approved changes and enhancements during project execution</li></ul><p>Skills and Qualifications</p><ul><li>Fluent in written and spoken English (C1 level minimum)</li><li>Experience in conversational design for chatbots and voicebots</li><li>Strong knowledge in Conversational AI, LLM, Agentic AI and NLU</li><li>Strong understanding of conversational UX and specificities of each channel: chat or voice</li><li>Ability to take advantage of LLM capabilities and integrate it in conversational design when required, working with hybrid bots</li><li>Understanding of LLM functioning and RAG</li><li>Perfect written and verbal communication</li><li>Ability to explain and defend design choices and user experience strategies</li><li>Ability to work in multicultural environment</li><li>Familiarity with conversational AI platforms (e.g. Cognigy)</li><li>Experience with voice interfaces and speech technologies (STT/TTS)</li><li>Understanding of multilingual conversational design</li><li>Knowledge of analytics tools to track user interactions and performance</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent in written and spoken English (C1 level minimum)</li><li>Experience in conversational design for chatbots and voicebots</li><li>Strong knowledge in Conversational AI, LLM, Agentic AI and NLU</li><li>Strong understanding of conversational UX and specificities of each channel: chat or voice</li><li>Ability to take advantage of LLM capabilities and integrate it in conversational design when required, working with hybrid bots</li><li>Understanding of LLM functioning and RAG</li><li>Perfect written and verbal communication</li><li>Ability to explain and defend design choices and user experience strategies</li><li>Ability to work in multicultural environment</li><li>Familiarity with conversational AI platforms (e.g. Cognigy)</li><li>Experience with voice interfaces and speech technologies (STT/TTS)</li><li>Understanding of multilingual conversational design</li><li>Knowledge of analytics tools to track user interactions and performance</li></ul>