وظائف مطورى واجهة مستخدم

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <ul><li>Development of Power BI reports&nbsp;</li><li>Development of PowerApps applications&nbsp;and PowerAutomate flows&nbsp;</li><li>Carrying out acceptance testing for tool developments (VBA)&nbsp;</li><li>Test and validate data&nbsp;(launching jobs, etc.)&nbsp;</li><li>Support and lead incident resolution&nbsp;in VBA&nbsp;</li><li>Provide methodological support to users&nbsp;</li><li>Write support guides, basic methods, and acceptance test guides&nbsp;</li></ul><br> <br> Required profile : <ul><li>Good level in French and English (Spoken &amp; written)&nbsp;</li><li>Knowledge of structured&nbsp;and unstructured&nbsp;databases&nbsp;</li><li>Proficiency&nbsp;in Power BI (Dax, Power Query, Reporting)&nbsp;</li><li>Proficiency&nbsp;in Power Apps and&nbsp;Power Automate&nbsp;</li><li>Development&nbsp;in VBA/macros/advanced functions&nbsp;</li><li>Proficiency&nbsp;in SQL-like query languages&nbsp;</li><li>Update databases by adding missing data and removing errors&nbsp;</li><li>Have basic knowledge&nbsp;in: Snowflake/Data&nbsp;lake </li><li>Ability to acquire new knowledge.&nbsp;</li></ul><p><strong>Appreciated skills:&nbsp;</strong></p><br><br><ul><li>Synthesis skills&nbsp;</li><li>Critical analysis&nbsp;</li><li>Rigor&nbsp;</li><li>Customer Relationship Management (Communication, helpfulness, active listening).&nbsp;</li><li>Knowledge of the automotive industry </li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Performance et support</p><br><br><p>Moyens generaux - Management moyens generaux</p><br><br><p>Ingénieur Maintenance des Moyens Généraux F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Au cœur du département MI-MG-SSE de Safran Aircraft Engine Services Casablanca (SAESC), vous occupez une fonction stratégique de pilote opérationnel. Vous êtes le garant ultime de la performance, de la fiabilité et de la pérennité des infrastructures de l'usine.<br>Votre mission consiste à maximiser la disponibilité opérationnelle des installations (Facilities). Véritable pivot de la continuité de service, vous assurez une gestion rigoureuse des interfaces techniques et contractuelles avec l'ensemble des sous-traitants. Vous placez impérativement la sécurité des intervenants et la protection de l'environnement comme socles de chaque action entreprise.<br>• Techniciens Moyens Généraux.<br>• Personnel prestataire et des sous-traitants <br>Missions :<br>• Définir et déployer la politique de maintenance (préventive, corrective et prédictive) pour maximiser la performance des infrastructures de l'usine.<br>• Superviser l'exécution terrain des pestations : Garantir la qualité des interventions et le respect des délais.<br>• Gestion des investissements : Contribuer activement au choix et à l'intégration des nouvelles infrastructures<br>• Monitoring de l'activité : Suivre les indicateurs de performance et assurer les reporting <br>• Analyser les défaillances, proposer des plans d'amélioration et piloter les rituels QRQC Maintenance Moyens Généraux<br>• Piloter l'outil de gestion de maintenance assistée par ordinateur pour structurer le planning et l'historique des interventions.<br>• Animer, former et évaluer votre équipe pour accompagner la montée en puissance technique de l'entité.<br>• Piloter le budget, gérer le stock de pièces de rechange et coordonner les relations avec les constructeurs et sous-traitants.<br>• Veiller au respect strict des normes de Santé, Sécurité et Environnement au sein de votre périmètre.</p><br><br><p>• Minimum 3 ans en management opérationnel d'équipes de maintenance, idéalement dans un environnement industriel exigeant (Aéronautique, Automobile, Énergie).<br>• Solides connaissances en <br> Génie Électrique : Maîtrise approfondie des réseaux de Distribution Haute Tension (HTA/HTB) et Basse Tension (BT). Supervision des architectures TGBT, des onduleurs et de la continuité de service via les groupes électrogènes.<br> Génie Climatique (CVC / HVAC) : Pilotage des systèmes de traitement d'air, groupes froids et régulation thermique pour garantir les conditions environnementales strictes des ateliers de production.<br> Fluides &amp; Air Comprimé : Gestion de la production et de la distribution d'air comprimé industriel, des réseaux d'eau (potable, industrielle) et des systèmes de pompage.<br> Systèmes de Sécurité Incendie (SSI) : Expertise opérationnelle sur les réseaux Sprinkler (postes de contrôle), les systèmes d'extinction automatique (gaz/mousse) et le maintien en conformité des centrales incendie.<br>• Capacité à fédérer, à décider dans l'urgence et à porter une vision orientée "Client Interne".<br>• Excellente capacité d'analyse, réactivité face aux aléas et aisance relationnelle à tous les niveaux hiérarchiques.<br>• Maîtrise impérative du Français et de l'Anglais </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Performance et support</p><br><br><p>Achats - Outils et methodes achats</p><br><br><p>Responsable Achats Support Opérationnel &amp; IT F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Dans le cadre de la stratégie de Safran Purchasing, le Responsable Achats Support Opérationnel et IT pilote le Département de Support Opérationnel. Il définit la stratégie, assure la performance et la transformation des activités de support Achats, développe le portefeuille de services en intégrant de nouvelles activités et améliore la performance économique par l'optimisation et la digitalisation des processus. Il est également responsable du processus « Mettre à disposition les moyens informatiques » de Safran Maroc en coordination avec la DSI.<br>Missions principales <br>1. Stratégie et gouvernance du département :<br>Définit les orientations, les priorités et les objectifs du département en cohérence avec la stratégie de Safran Purchasing.<br>Pilote la gouvernance, garantit l'atteinte des objectifs de qualité, coûts, délais et conformité, et assure le reporting de la performance et des risques.<br>2. Développement et intégration de nouvelles activités :<br>Définit la stratégie de développement du portefeuille d'activités et identifie les prestations à mutualiser ou transférer.<br>Évalue les conditions d'intégration et supervise les phases de transition, de démarrage et de stabilisation.<br>3. Performance économique et optimisation des processus :<br>Pilote l'amélioration de la performance économique par la simplification, la standardisation et l'optimisation des processus.<br>Suit les coûts, les gains de productivité et les plans d'amélioration.<br>4. Pilotage des activités de soutien opérationnel Achats :<br>Supervise les activités transactionnelles, administratives et de support applicatif Achats.<br>Garantit le respect des procédures, des engagements de service et des exigences de conformité, et valide les commandes d'achats hors production dans les limites des délégations.<br>5. Transformation digitale :<br>Définit et pilote la feuille de route digitale du département.<br>Supervise le déploiement des solutions d'automatisation, de RPA, de data et de reporting.<br>6. Relations avec Safran Purchasing et les sociétés clientes :<br>Assure l'interface avec Safran Purchasing, les hubs internationaux, les sociétés clientes et les clients internes.<br>Anime les revues de performance, pilote les engagements de service et les plans d'amélioration.<br>7. Système d'information Safran Maroc :<br>Pilote le processus « Mettre à disposition les moyens informatiques » en coordination avec la DSI.<br>Supervise le support IT et garantit la disponibilité, la continuité de service et la sécurité des moyens informatiques.<br>8. Management, compétences et capitalisation :<br>Encadre les responsables d'activité, développe les compétences et participe aux recrutements.<br>Veille à la capitalisation des connaissances et à la continuité des activités.<br>9. Budget, risques et contrôle interne :<br>Participe à l'élaboration du budget et pilote les dépenses de son périmètre.<br>Maîtrise les risques opérationnels et de conformité, et garantit l'application du contrôle interne ainsi que le suivi des audits</p><br><br><p>RAS</p><br><br><p>-Formation supérieure BAC+5 en achats, supply chain, gestion, ingénierie, systèmes d'information ou domaine équivalent, avec au moins 10 ans d'expérience dans des fonctions de management et de transformation.<br>-Expérience confirmée dans la direction d'un département, d'un centre de services partagés ou d'un périmètre international, avec management de responsables d'activité et pilotage d'organisations complexes.<br>-Maîtrise des processus Achats et P2P, des modèles de services partagés, de la gouvernance opérationnelle, du contrôle interne et de la gestion des risques.<br>-Capacité à définir une stratégie, construire et défendre des business cases, arbitrer les ressources et piloter la performance économique, la productivité et la réduction des coûts.<br>-Bonne compréhension des enjeux IT, notamment en matière de support utilisateurs, d'infrastructures, d'habilitations, de continuité de service et de sécurité informatique.<br>-Expérience démontrée en transformation digitale, optimisation des processus, automatisation, data et conduite de programmes transverses ou internationaux.<br>Leadership affirmé, forte capacité de négociation, d'influence et de conduite du changement, avec maîtrise professionnelle du français et de l'anglais.</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Apply now for the position of Clinical Education Manager - Healthcare , and you will actively participate in the satisfaction of our customers and users , based in Casablanca, Morocco. Your role: You will act as main customers contact regarding Application and Education topics, and you will take all necessary actions to ensure high customer satisfaction results including acting as first point of escalation You will establish and maintain contact with customers and internal stakeholders to provide technical and business support You will use your in-depth knowledge and your analytical thinking to execute superior strategy, by addressing processes, setting new parameters, and being source of ideas You will manage direct reports, ensuring the team members have the right competences mix and mindset to provide world-class service to our customers. You will also ensure the staffing and performance development of the team You will be directly responsible on Application/Education P&amp;L and Education Revenue driving You will manage and ensure a high level of performance by application department by monitoring all relevant KPIs</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Your qualifications: - Bachelor s degree in engineering or equivalent - Minimum of 8 years' total experience, including at least 3 years' significant experience in field team management of direct reports with customers facing responsibilities. Management of field teams in at least two different sectors. - Advanced leadership and interpersonal skills, with the capacity to motivate, develop, and manage team performance. - Customer-oriented and have a strong understanding of customer services requirements and best practices. - Excellent interpersonal skills with strong ability to manage customer relationships, ensuring high satisfaction. - In-depth knowledge of P&amp;L management, with the ability to drive Education-related revenue and ensure financial performance. - Ability to swiftly adapt to new situations. - Proven analytical skills with ability to identify and resolve problems. -Capacity to handle conflicts effectively. - Strong oral and written communication skills. - Fluent in Arabic, French and English.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Cosumar</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where human relationships, teamwork and employee support play an important role. This collaborative approach is reinforced by a strong <strong>organizational</strong> dimension, ensuring rigor, efficiency and process reliability. The company also values <strong>performance</strong> and goal achievement, while maintaining openness to <strong>innovation</strong> and continuous improvement. This balance fosters a structured, people-oriented and progress-driven work environment. </p><br><br> <br> Job : <p>Join a dynamic company in the <strong>agri-food</strong> sector and bring your expertise as a <strong>Laboratory Technician</strong> to our establishment located in <strong>Ksar El Kébir</strong>. This is a unique opportunity to grow in a stimulating environment.</p><br><br><p>Your role will be to ensure laboratory analyses are carried out and results are communicated on time.</p><br><br><p>Your main tasks will include:</p><br><br><p>• Between campaigns:<br>• Perform inventory of laboratory chemicals and equipment<br>• Define the need for equipment and chemicals necessary for the campaign and prepare special purchase orders (CPS)<br>• Prepare solutions of chemicals needed for analyses<br>• Assist with the annual calibration of measuring instruments by external companies<br>During campaign:<br>Perform sampling of operating products according to the laboratory control plan<br>• Perform necessary analyses, display results for users, and report anomalies<br>• Document the daily analysis reports<br>• Verify and monitor corrective actions taken by operators<br>• Monitor the proper functioning of laboratory measuring instruments by checking and taking action accordingly•<br>Participate in the preparation of the daily summary<br>Packaging:<br>• Check maturation (for molded products)<br>• Check the quality of finished products before release<br>• Establish the daily status of the packaging sector<br>Reception control:<br>• Check the conformity of chemicals, energy products, and packaging materials upon reception<br>Prevent QHSE risks in carrying out your activities:<br>• Ensure compliance with the requirements of the ISO 17025 standard Contract farmers<br>• Participate in risk identification in your area<br>• Observe prescribed precautions and protections<br>• Apply QSE standards in every action<br>Participate in continuous improvement projects:<br>• Propose improvement actions to the hierarchical manager for validation and implement validated actions<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>You have a Bac+2/3 level education in process engineering, chemistry, biology, agri-food technology.</p><br><br><p>Experience as an intern in a similar role is required, ideally in the agri-food sector or heavy industry.</p><br><br><p>If you see yourself in this profile and are ready to take on this challenge, do not hesitate to apply quickly using the button "Send my CV to the recruiter" below.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br><p>Are you ready to embark on an exciting career journey in the dynamic world of terminal operations? APM Terminals is a global leader in port and terminal management. As part of the A.P. Moller-Maersk Group, we're dedicated to delivering excellence in container handling, logistics solutions, and maritime services across the globe.</p><br><br><br><p>At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation.</p><br><br><br><p><b>The Role</b></p><br><br><p>As an <b>OT Process Controller</b> at our TM2 terminal, you will play a vital role in ensuring the seamless operation of our semi-automated container handling systems. Working in a shift-based rotation from the Integrated Operations Center (IOC), you will be the first line of support for control systems managing Quay Cranes, Automated Rail Mounted Gantry Cranes, and Shuttle Carriers. Your contributions will directly impact system availability, incident response, and operational excellence.</p><br><br><p>Key responsibilities include:</p><br><br><ul><li>Provide real-time system support during shift hours within the IOC</li><li>Monitor alarms, interfaces, and process flows for terminal equipment</li><li>Lead Level 1 troubleshooting and escalate to Level 2/3 as needed</li><li>Detect and resolve control system anomalies and software faults</li><li>Coordinate effectively with Operations, Asset Management, and IT teams</li><li>Document incidents, interventions, and shift handovers thoroughly</li><li>Ensure SLA compliance and proper communication flow within the Control Room</li><li>Support LEAN initiatives through accurate reporting and process documentation</li></ul><br><p><b>What We’re Looking For</b></p><br><br><p><b>Lean-minded:</b> we are looking for someone who brings a strong mindset of continuous improvement – someone who is naturally curious, committed to solving problems at the root, and driven to make things better every day.</p><br><br><br><p><b>Required Qualifications:</b></p><br><br><ul><li>Bachelor’s degree in Computer Science, Business, or a related field</li><li>Strong analytical or technical skills with hands-on troubleshooting experience</li><li>Proficiency in relevant tools and systems (SQL, Oracle, BI applications)</li><li>Ability to communicate insights and technical issues clearly</li><li>Excellent attention to detail and organizational skills</li></ul><br><p><b>Preferred Skills:</b></p><br><br><ul><li>Experience in logistics or automated terminal operations</li><li>Familiarity with LEAN methodologies and incident management processes</li><li>Knowledge of automation tools and virtualization technologies</li></ul><br><p><b>Ready to take the next step in your career?</b></p><br><br><p>If you're passionate about technology, operations, and making a real impact in global trade, we encourage you to apply. Join a team that values your expertise, supports your growth, and celebrates your contributions. Let’s shape the future of terminal operations—together.</p><br><br><p>Would you like this formatted for a job posting platform or internal HR system?</p><br><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing&nbsp; </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>.&nbsp;</span></span></span></p><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><ul><li>To act as the focal point for customers/Agents/GSAs in terms of product and services inquiries, complaints, flight alerts and disruptions across the entire network.&nbsp;</li><li>Assists in monitoring systems, identifies and resolves problems and supports in executing action plans to increase sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.</li></ul><br><b>Key Result Responsibilities</b> <br><ol><li>Acts as the first contact for customers/travel agents/GSAs with respect to inquiries, information, different types of requests, complaints, etc. and ensures all communication and exchanged information are in line with Company’s standards.&nbsp;</li><li>Supports the Contact Center teams by responding to inquiries raised from different channels such as: calls, website, email, social media, online chat and messaging applications.</li><li>Assesses customers’/travel agents’ needs and channels them in the right direction ensuring timely and satisfactory closures of their cases.&nbsp; Follows up with customers/travel agents and internal departments as necessary.</li><li>Provides accurate information about products and services including policies, tickets, reservation, ancillaries, onboard products and services.</li><li>Assists in handling special class bookings related to FAM trips, barter tickets, incentives, complimentary tickets as per the agreed policies and procedures and coordinates with all stakeholders to take the necessary approvals and validations.</li><li>Supports travel agents on system related matters including activation/deactivation of accounts, creation of users, password resets, etc. Coordinates with the relevant stakeholders and escalates any issues as and when necessary.</li><li>Assists in handling delayed, cancelled and disrupted flights cases, in a timely and professional manner in terms of connection inquiries, availability of alternate flights, and hotel accommodation for long transits. Coordinates with Operations/Dispatch on necessary changes and approvals.</li><li>Assists in sending flight disruption alerts and notifications to customers and all stakeholders using SMS and email alerts; rectifies misconnections in case of cancellations, delays and early departures by coordinating with Operations/Transfer Desk.</li><li>Develops/maintains effective and good relationships with other departments and stakeholders to ensure their support when needed.&nbsp;</li><li>Keeps abreast with market trends in sales and customer services; conducts customer surveys as needed and recommends implementations to improve performance and enhance customers’ experience.</li><li>Performs any additional responsibilities as advised by the Supervisor/Line Manager.</li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li>High School/Diploma or equivalent; Bachelor degree in a related stream is preferred.</li><li>Capable of using technology systems and tools; proficient in Microsoft Office.</li><li>Fluent in English, Frensh &amp; Arabic&nbsp;</li></ul><br><b>Work Experience</b> <br><ul><li>2+ years of related working experience in a similar role in &nbsp;customer service or support in any service industry, preferably in aviation.</li><li>Possesses effective communication skills.</li><li>Cost-oriented, possesses effective persuasive and problem-solving skills.</li><li>Employs technical expertise and interpersonal relations to execute new initiatives and achieve objectives.</li><li>Capable of understanding customers’ needs and directing them in the right channel.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Ability to work for long hours and under pressure.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul><br><br> </div>

<p>Our Story We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At Arrow ECS we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install and maintain customer s software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, network traffic load balancers to name a few. Our customers can range from small businesses through to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is, fast, reliable, secure and most importantly working well for their needs.</p><p>Our Role You will join our Business Transformation Business Analyst team which is focused on implementation and customization of the new core applications ecosystem which contains CPQ, Salesforce &amp; ERP systems as main brand applications within the Arrow ECS EMEA region. On a daily basis you will interact with internal and external stakeholders from different countries to develop and enhance our CPQ tool implementation. Your role will be to cooperate with business clients, evaluate their needs and requests from a technical and functional point of view. Among your tasks, you will be responsible for ensuring the quality and support of our business community as subject matter expert.</p><p>What you will be doing at ARROW:</p><ul><li>Gather, analyze, and document business and functional requirements through stakeholder workshops and process analysis.</li><li>Analyze As-Is / To-Be processes, identify gaps, and recommend improvements, standardization and automation opportunities.</li><li>Translate business requirements into clear BRDs and collaborate with IT on solution design.</li><li>Review and validate FDDs to ensure alignment with approved business requirements.</li><li>Define, manage and coordinate UAT and E2E testing, including test scenarios, defect management, and business sign-off.</li><li>Support deployment, go-live, training, and post-go-live activities.</li><li>Manage BA deliverables, risks, dependencies, and priorities across multiple initiatives.</li><li>Build strong relationships with EMEA business and IT stakeholders across countries and functions.</li><li>Proactively identify issues, challenge requirements and solutions when appropriate, and drive actions to resolution.</li><li>Contribute to continuous improvement of capabilities, business processes, and BA ways of working.</li></ul><p>Who are we looking for?</p><p>We are looking for experienced professional with solid background in business analysis and CPQ projects. We are also looking for people who are naturally empathetic, eager to share their ideas and determined to solve problems, so analytical skills and attention to detail are also desired.</p><p>Required Experience &amp; Skills</p><ul><li>3-4 years of experience in Business Analysis, Business Transformation, IT delivery, or a related role</li><li>Experience with CPQ, CRM, ERP, Salesforce, or similar enterprise applications</li><li>Strong experience in requirements gathering, process analysis, and functional documentation</li><li>Experience with UAT, E2E testing, defect management, and business readiness</li><li>Ability to work effectively with both business and technical teams</li><li>Strong stakeholder management, communication, analytical, and problem-solving skills</li><li>Ability to manage multiple priorities and work independently in a fast-paced environment</li><li>Fluent written and spoken English</li></ul><p>Preferred Experience</p><ul><li>Experience in a multi-country / EMEA environment</li><li>Knowledge of BPMN, Visio, ARIS or similar process modelling tools</li><li>Knowledge of Microsoft Dynamics suite and Navision</li><li>Experience with tools such as Jira, Azure DevOps, or similar delivery platforms</li><li>Experience with Agile, Waterfall, or hybrid delivery methodologies</li><li>Business Analysis or Project Management certification is a plus</li></ul><p>Key Competencies</p><ul><li>Strong business acumen and analytical thinking</li><li>Excellent stakeholder management and communication</li><li>Strong ownership and delivery focus</li><li>Ability to challenge constructively and influence decisions</li><li>Collaborative, proactive, and adaptable mindset</li><li>Focus on business outcomes and continuous improvement</li></ul><p>What is in it for you?</p><ul><li>Full Permanent contract, Social advantages: CNSS, CIMR, Health insurance, Very good working atmosphere in a team of passionate collaborators, Work culture where you can make an impact, Dynamic environment with a friendly work atmosphere, Interesting career development opportunities in a quickly growing environment, Working within an international organization, recognized worldwide in its sector.</li></ul><p>#LI-FR2</p><p>Location: MA-Casablanca, Morocco (Boulevard Al Quods)</p><p>Time Type: Full time</p><p>Job Category: Business Support</p><p><strong>Desired Candidate Profile</strong></p><ul><li>3-4 years of experience in Business Analysis, Business Transformation, IT delivery, or a related role</li><li>Experience with CPQ, CRM, ERP, Salesforce, or similar enterprise applications</li><li>Strong experience in requirements gathering, process analysis, and functional documentation</li><li>Experience with UAT, E2E testing, defect management, and business readiness</li><li>Ability to work effectively with both business and technical teams</li><li>Strong stakeholder management, communication, analytical, and problem-solving skills</li><li>Ability to manage multiple priorities and work independently in a fast-paced environment</li><li>Fluent written and spoken English</li><li>Experience in a multi-country / EMEA environment</li><li>Knowledge of BPMN, Visio, ARIS or similar process modelling tools</li><li>Knowledge of Microsoft Dynamics suite and Navision</li><li>Experience with tools such as Jira, Azure DevOps, or similar delivery platforms</li><li>Experience with Agile, Waterfall, or hybrid delivery methodologies</li><li>Business Analysis or Project Management certification is a plus</li><li>Strong business acumen and analytical thinking</li><li>Excellent stakeholder management and communication</li><li>Strong ownership and delivery focus</li><li>Ability to challenge constructively and influence decisions</li><li>Collaborative, proactive, and adaptable mindset</li><li>Focus on business outcomes and continuous improvement</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>The <strong>Senior Manager, Regulatory Affairs US &amp; Canada Strategy Lead</strong> is responsible for the development and implementation of US and Canada regulatory strategic and tactical planning (RSTP) for assigned on market products or those products in development.The Senior Manager assures that regulatory strategies defined within the GRPT, are effectively implemented and maintained in line with changing regulatory and business needs. This individual identifies and gathers data needed to support filings, responses to inquiries, and registration maintenance to enable commercialization of products that are developed, manufactured or distributed to meet relevant US and Canada regulatory requirements.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Responsible for a product(s) or products with multiple driver indications within a Therapeutic Area and supports manager and/or Global Regulatory Lead (GRL) in the development &amp; execution of the regulatory strategy. Assigned matters may have a moderate impact on business activities and operations.</li><li>Serves as Health Authority (HA) liaison and interfaces with FDA for meetings, teleconferences and coordinates preparation and completion of FDA meeting briefing packages and responses.&nbsp;</li><li>Advise internal customers who may contribute to regulated communication on Regulatory/FDA issues including Public Affairs, Clinical Development, Legal, and others such as Commercial.</li><li>Functions independently in negotiation and decision-making for project related issues that have cross-functional impact.&nbsp;</li><li>May assist in the training of junior staff members.</li><li>Key contributor responsible for the preparation and review of regulatory submissions consistent within US and Canada regulatory requirements and guidelines and assures complete and timely response to Health Authorities during application review.</li><li>Supports the regulatory submission and approval process. Broadly applies regulatory/technical knowledge of government regulations and skills across therapeutic areas.</li><li>Recommends and implements changes to difficult projects based on knowledge and expertise, accurate interpretation of US and Canada government regulations, guidances, as well as corporate policies and management-related considerations.</li><li>Presents pertinent regulatory information to appropriate cross-functional areas.</li><li>Operates in compliance with regulations, company policies, procedures, and guidance in alignment with regulatory product strategy and the Quality Dossier Program (QDP).</li><li>Significant Work Activities:&nbsp;Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hr day) is required</li></ul><br>Qualifications<br><br><ul><li>Advanced degree (e.g. PharmD, PhD, MS) or Regulatory certification with minimum 5 years Regulatory, R&amp;D, or equivalent industry-related experience.</li><li>Preferred: Advanced Degree and/or Certifications or direct experience with pharmaceutical regulatory activities</li><li>Demonstrates excellent negotiation skills, problem solving skills and builds consensus.</li><li>Demonstrates effective communication skills in written and oral channels both within Regulatory and across the organization. Able to deliver challenging messages effectively without compromising important business relationships.</li><li>Proven skill at implementing successful affiliate regulatory strategies (US or Canada experience preferred).</li><li>Experience working in a complex and matrix environment.</li><li>Experience interfacing with government regulatory agencies.</li><li>Global regulatory experience is a plus.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>The Senior Manager, Regulatory Affairs US &amp; Canada Strategy Lead – Therapeutic Neurotoxins is responsible for the development and implementation of US and Canada regulatory strategic and tactical planning (RSTP) for assigned on market products or those products in development. Assures that regulatory strategies defined within the GRPT, are effectively implemented and maintained in line with changing regulatory and business needs.</p><br><p>The Senior Manager identifies and gathers data needed to support filings, responses to inquiries, and registration maintenance to enable commercialization of products that are developed, manufactured or distributed to meet relevant US and Canada regulatory requirements.</p><br><p><u><strong>Responsibilities:</strong></u></p><br><ul><li>Responsible for a product(s) or products with multiple driver indications within a Therapeutic Area and supports manager and/or Global Regulatory Lead (GRL) in the development &amp; execution of the regulatory strategy. Assigned matters may have a moderate impact on business activities and operations.</li><li>Serves as Health Authority (HA) liaison and interfaces with FDA for meetings, teleconferences and coordinates preparation and completion of FDA meeting briefing packages and responses.&nbsp;</li><li>Advise internal customers who may contribute to regulated communication on Regulatory/FDA issues including Public Affairs, Clinical Development, Legal, and others such as Commercial.</li><li>Functions independently in negotiation and decision-making for project related issues that have cross-functional impact.&nbsp;</li><li>May assist in the training of junior staff members.</li><li>Key contributor responsible for the preparation and review of regulatory submissions consistent within US and Canada regulatory requirements and guidelines and assures complete and timely response to Health Authorities during application review.</li><li>Supports the regulatory submission and approval process. Broadly applies regulatory/technical knowledge of government regulations and skills across therapeutic areas.</li><li>Recommends and implements changes to difficult projects based on knowledge and expertise, accurate interpretation of US and Canada government regulations, guidances, as well as corporate policies and management-related considerations.</li><li>Presents pertinent regulatory information to appropriate cross-functional areas.</li><li>Operates in compliance with regulations, company policies, procedures, and guidance in alignment with regulatory product strategy and the Quality Dossier Program (QDP).</li></ul><p>Significant Work Activities:&nbsp;Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hr day) is required</p><br><br>Qualifications<br><br><ul><li>Advanced degree (e.g. PharmD, PhD, MS) or Regulatory certification with minimum 5 years Regulatory, R&amp;D, or equivalent industry-related experience.</li><li>Preferred: Advanced Degree and/or Certifications or direct experience with pharmaceutical regulatory activities</li><li>Demonstrates excellent negotiation skills, problem solving skills and builds consensus.</li><li>Demonstrates effective communication skills in written and oral channels both within Regulatory and across the organization. Able to deliver challenging messages effectively without compromising important business relationships.</li><li>Proven skill at implementing successful affiliate regulatory strategies (US or Canada experience preferred).</li><li>Experience working in a complex and matrix environment.</li><li>Experience interfacing with government regulatory agencies.</li><li>Global regulatory experience is a plus.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span>A breath of fresh air on the oceanfront, </span></span><b><span>Four Seasons Hotel Casablanca</span></b><span><span> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.</span></span></p><br><br><br><p><span><span>Four Seas</span><span>ons Casablanca is looking for </span><span>an Executive Housekeeper</span></span><span><span>who shares a passion for excellence and who infuses enthusiasm into everything he / she does.</span></span></p><br><br><br><p><span><span>Work on a team built on mutual respect, collaboration, e</span><span>xcellent service and passion</span><span>. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.</span></span></p><br><br><br><p><b><span>BASIC PURPOSE:</span></b></p><br><br><br><p><span>Manages the staff and controls the activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness. Direct the efforts of the Laundry/Valet Department.</span></p><br><br><br><p><b>ESSENTIAL FUNCTIONS:</b></p><br><br><br><p>1. Manages the staff of the Housekeeping Department. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed. Ensures communications and follow-up on any problems, guest requests or special requirements.</p><br><br><p>2. Establishes detailed cleaning and preventive maintenance programs to ensure appearance and life of all furniture, fixtures and equipment.</p><br><br><p>3. Sets and maintains high standards of cleanliness. Assigns staff to complete the needed activities for the day. Monitors staff’s activities to assure that standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily. Works directly with outside contracted companies to assure quality and timeliness of work.</p><br><br><p>4. Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.</p><br><br><p>5. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.</p><br><br><p>6. Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Uniforms, Linen, Guest Supplies, Cleaning Supplies and Contract Services.</p><br><br><p>7. Establishes and maintains accurate inventory records. Participates in periodic Linen, Uniform and Supplies Inventories.</p><br><br><p>8. Recommends appropriate actions passed on results of inventory. Assures that equipment is properly maintained. Prepares annual budget for labor and operating expense. Proposes items to be included in annual Capital Plan.</p><br><br><p>9. Assures effective operation of the Laundry/Valet Department. Assists the department when needed.</p><br><br><p>10. Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees. Responds swiftly and effectively in any hotel emergency or safety situation.</p><br><br><p>11. Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br><p>12. Works harmoniously and professionally with co-workers and supervisors.</p><br><br><br><p><b><span>The primary requirements for this position are:</span></b></p><br><br><ul><li>College degree preferably specializing in hotel management experience is strongly preferred</li><li>Minimum of 3-4 years’ experience in Housekeeping Department Head position.</li><li>Excellent communication skills in French and English and a strong, innovative mindset where there is no box!</li><li>Strong community relations</li><li>The ability to react and adjust to changing business environments and lead the team in ensuring efficient financial management of the business</li><li>Ability to motivate and lead a large team</li></ul><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit </span><span>us:</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/Fourseasonsjobs</span></u></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>A breath of fresh air on the oceanfront, Four Seasons Hotel Casablanca offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 186 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool and the club-like spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.</p><br><br><br><p><b>About the role</b></p><br><br><p>Four Seasons Casablanca is looking for an <b>Assistant Housekeeping Manager </b>who shares a passion for excellence and who infuses enthusiasm into everything he / she does.<br>Work on a team built on mutual respect, collaboration, excellent service and passion for Housekeeping. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.</p><br><br><br><p><b>What you will do</b></p><br><br><ul><li>Manages the staff and controls the daily activities of the Housekeeping Department assuring that our Guest Rooms, Public Areas and Employee Areas meet the highest standards of cleanliness.</li><li>Manages the staff of the Housekeeping Department. Interviews and trains the staff. Conducts Performance Evaluations and disciplines staff when needed. Assures daily labor report and bi-weekly payroll submission is accurate and complete. Ensures communications and follow-up on any problems, guest requests or special requirements.</li><li>Schedules staff. Makes or coordinates the daily assignment of work. Oversees the start of each shift. Monitors daily assignments to assure that productivity and quality standards are being met, staff is being supported and guest needs are being met. Inspects all areas of responsibility daily including a number of Guest rooms.&nbsp;</li><li>Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Coordinates the housekeeping needs of any Condominium or Co-op owners. Interaction with guest will be in person and by phone.&nbsp;</li><li>Assures the financial goals of the department are being met. Monitors and controls labor expense and other divisional expenses such as Guest Supplies, Cleaning Supplies and Contract Services. Participates in periodic Linen, Uniform and Supplies Inventories. Assures that equipment is properly maintained. Assists in the preparation of the annual budget for labor and operating expense and for items to be included in the annual Capital Plan.&nbsp;</li><li>Assures effective operation of the Laundry/Valet Department in the absence of the Laundry/Valet Manager. Assists the department when needed. </li><li>Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees responds swiftly and effectively in any hotel emergency or safety situation.</li></ul><br><p><b>What you bring</b></p><br><br><ul><li><span><span>school education or equivalent experience.</span></span></li></ul><br><ul><li><span><span>Experience in a </span><span>luxury brands</span><span> is a plus</span></span></li></ul><br><ul><li>French, English and Arabic are mandatory</li></ul><br><p><b>What we offer:&nbsp;</b><br><span>• Competitive Salary, wages, and a comprehensive benefits package</span><br><span>• Excellent Training and Development opportunities</span><br><span>• Complimentary Accommodation at other Four Seasons Hotels and Resort</span><br><span>• Complimentary Dry Cleaning for Employee Uniforms</span><br><span>• Complimentary Employee Meals</span></p><br><br><br><p><b><u><span>Due to the local work permit policy in the country, we are looking only for candidates</span><span> with a</span><span> valid </span><span>Moroccan Work Permit</span><span>.</span></u></b></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit </span><span>us:</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/Fourseasonsjobs</span></u></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>The Senior Regulatory Associate, Regulatory Affairs, Strategic Global Labeling- Operations assists with creation and maintenance in prescription drug, over the counter (OTC), cosmetic and/or device product labeling in Regulatory Information Management and global labeling systems to meet regulatory requirements. Actively contributes to the development and implementation of product labeling for marketed products and for monitoring the labeling activity in the RIM system for products and ensuring the completeness and accuracy of RIM data. Works with Strategic Global Labeling and submission teams to provide appropriate guidance for managing the lifecycle of product submissions, applications and authorizations in the RIM system, as described in functional area procedures; and is responsible for managing product drug listings (US SPL and CA SPM) and products in development. Serves as regulatory labeling operations representative on relevant project teams. Independently performs job tasks and interfaces with cross-functional groups as needed.&nbsp;</p><br><p>Responsibilities:&nbsp;</p><br><p>•Assists with creating ores and maintaining product labeling in the RIM global labeling systems including redlined, proposed and cumulative labeling documents.&nbsp;</p><br><p>•Represents Strategic Global Labeling- Operations in cross-functional meetings regarding business processes and implementation of RIMGLS system updates.&nbsp;</p><br><p>•Demonstrates ability to use electronic-based applications and systems, such as MSOffice, DocX Tool, Label/Regulatory Intelligence platforms, eDMS, data analytics tool(s), etc., for completing daily tasks&nbsp;</p><br><p>•Responsible (with manager’s oversight as needed) for educating internal customers on Regulatory information issues including commercial, public affairs, clinical development, legal, quality and others who contribute to RIM.&nbsp;</p><br><p>• Demonstrates ability to apply knowledge in a regulated environment, and functions independently in decision making for routine issues, while completing labeling inquiries from cross-functional areas, often under tight timelines.&nbsp;</p><br><p>•Provides SME support on labeling systems and processes. Troubleshoots errors and system performance issues related to the RIM systemGLS. Coordinates with Program Support and IT to identify and resolve GLS RIMsystem issues.&nbsp;</p><br><p>•Consistently exercises good judgment in the application of policies and regulations. Works well with other individuals and departments in solving problems.&nbsp;</p><br><p>•Prepares routine communications for functional area and senior leadership as requested, including core labeling information dissemination. </p><br><p>•Executes business processes for product information management within RIM system, labeling document reviews (format and content) and for US drug listings and CA XML-PM tasks.&nbsp;</p><br><p>•May informally manage the work of other department members. Assists in training of new personnel and in the development of department processes/policies.&nbsp;</p><br><br>Qualifications<br><br><p>Required:</p><br><ul><li>Education: Bachelor’s degree in (pharmacy, biology, chemistry, medical technology pharmacology) related life sciences, or Associate’s degree and 8 years related experience&nbsp;</li><li>Required Experience: 3+ years in regulatory affairs, R&amp;D or related area.&nbsp;</li><li>Experience working in a complex global matrix environment with diverse team members.&nbsp;Strong communication skills, both oral and written, and strong attention to detail, with problem-solving skills&nbsp;</li><li>Preferred Experience: Experience working with electronic regulatory submissions, software tools, and data standards, prior experience in a regulatory affairs strategy role preferred.&nbsp;</li><li>Note: Higher education may compensate for years of experience&nbsp;</li></ul><br>Additional Information<br><br><p>​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our short-term incentive&nbsp;programs.&nbsp;​</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p><strong>Overview:&nbsp;</strong></p><br><p>Are you an experienced histology professional with a passion for leadership, operational excellence, and scientific innovation? We are seeking a dynamic and highly motivated Histology scientist to lead our histopathology team and manage the overall laboratory operations within the Functional Immunology and Innovative Technology Group. In this senior role, you will oversee the day-to-day management of a skilled histotechnology team, ensuring the highest standards of quality, efficiency, and regulatory compliance in support of immunology drug discovery programs. Your responsibilities will span from histotechnology laboratory work, team leadership, workflow optimization, resource planning, quality management systems, and cross-functional collaboration with pathologists, scientists, and study directors. You will serve as the primary technical and operational authority for the lab, championing a culture of continuous improvement, scientific rigor, and professional development. If you thrive in a fast-paced, multidisciplinary research environment and are ready to lead a high-performing team at the forefront of translational science, we encourage you to apply.</p><br><p><strong>Responsibilities:</strong></p><br><p><strong>Histotechnology: </strong>Participate in the accessioning, grossing, embedding, processing of traditional histological tissue samples as well as novel complex in vitro model samples.</p><br><p><strong>Team Leadership &amp; Personnel Management</strong>: Directly supervise, mentor, and develop a team of histotechnologists and laboratory technicians. Conduct performance evaluations, establish individual development plans, oversee scheduling and workload allocation, and foster a collaborative, inclusive, and psychologically safe team culture.</p><br><p><strong>Workflow Oversight &amp; Operational Management</strong>: Plan, coordinate, and prioritize laboratory workflows to ensure timely delivery of histological services in support of drug discovery and translational research programs. Monitor laboratory capacity and adjust resource allocation as needed to meet project milestones and organizational objectives. Be the point of contact for troubleshooting the newly implemented laboratory management information system employed in the laboratory (SampleManger).</p><br><p><strong>Quality Assurance &amp; Regulatory Compliance</strong>: Establish, maintain, and continuously improve quality management systems, including SOPs, quality control protocols, and laboratory metrics.</p><br><p><strong>Resource &amp; Budget Management</strong>: Oversee procurement, maintenance, and qualification of laboratory equipment, reagents, and consumables.</p><br><p><strong>Training &amp; Mentorship</strong>: Provide technical training in histological techniques including tissue trimming, processing, embedding, FFPE and cryosectioning, routine and special staining, and advanced molecular tissue-based assays.</p><br><p><strong>Laboratory Safety</strong>: Enforce safe handling of hazardous chemicals, biological specimens, and sharp instruments. Lead incident investigations, and corrective action implementation in compliance with EHS policies.</p><br><p><strong>Cross-Functional Collaboration &amp; Scientific Support</strong>: Partner with pathologists, research scientists, and program managers to understand project needs and deliver tailored histological solutions.</p><br><p><strong>Continuous Improvement &amp; Innovation</strong>: Identify and implement improvements to existing workflows, technologies, and methodologies. Evaluate and qualify new platforms and reagents, and champion the adoption of emerging histological and digital pathology technologies aligned with the group's scientific strategy.</p><br><br>Qualifications<br><br><p><strong>Basic Qualifications</strong>:</p><br><p>BS or equivalent education with typically 7 or more years of experience</p><br><p>MS or equivalent education with typically 5 or more years of experience</p><br><p>Demonstrated experience in histotechnology science, managing laboratory personnel, including performance management, scheduling, and staff development</p><br><p><strong>Preferred Qualifications</strong>:</p><br><p>Histotechnologist (HTL) or Histotechnician (HT) certification (ASCP) required; HT/HTL (ASCP) in good standing preferred</p><br><p>Comprehensive technical proficiency in tissue grossing, FFPE and OCT processing, embedding, sectioning, routine H&amp;E, and special histochemical staining</p><br><p>Experience developing, validating, and implementing standard operating procedures (SOPs), quality control programs, and regulatory/compliance frameworks (e.g., GLP, ISO)</p><br><p>Familiarity with advanced molecular histology platforms (e.g., spatial transcriptomics) and laboratory information management systems (LIMS) such as Sample Manager or equivalent</p><br><p><strong>Other Desirable Attributes:</strong></p><br><p>Proven leadership and people management skills with an ability to motivate, mentor, and develop a high-performing technical team</p><br><p>Strong organizational skills with exceptional attention to detail and the ability to manage competing priorities in a deadline-driven environment</p><br><p>Demonstrated commitment to laboratory safety, regulatory compliance, and adherence to institutional policies and documentation standards</p><br><p>Effective communicator with the ability to collaborate cross-functionally with pathologists, scientists, operations, and senior leadership</p><br><p>Strategic thinker with a continuous improvement mindset and the ability to drive process optimization and innovation initiatives</p><br><p>Consistent track record of delivering high-quality, reproducible results within resource and timeline constraints</p><br><p>Excellent oral and written communication skills, including experience preparing technical reports, and presentations</p><br><p>Independent, analytical, and solutions-oriented with a demonstrated ability to navigate ambiguity and drive decisions in a complex research environment</p><br><p>Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, OneNote) and laboratory data management tools</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may ultimately pay more or less than the posted range. This range may be modified in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs. ​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee remains in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span><br><strong>Department Focus:</strong><br> <span>The Customer Experience team at Deliverect is dedicated to empowering our customers' success through personalized guidance and round-the-clock support, ensuring businesses of all sizes can maximize the potential of our products. As passionate advocates for our users, our global team leverages industry expertise and a customer-centric approach to drive continuous improvement and scale successful outcomes worldwide. Committed to providing tailored support and acting as the central point for feedback, we blend a personalized touch with our leading technology to ensure exceptional customer experiences are fundamental to every Deliverect journey.</span><br> <strong>Your Impact:</strong><br> <span>As the Customer Experience Team Lead in Morocco, you will champion our customer-first culture by leading and developing a high-performing support team through a period of exciting regional growth. You will play a pivotal role in optimizing local support workflows and collaborating with global stakeholders to ensure our SMB and enterprise clients receive unparalleled technical assistance. </span><br> <span>This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Casablanca office and 2 days from the comfort of your home.</span><br><br><p><b>What you will do:</b></p><br><ul> <li>Global Team Leadership: Manage and develop a global team of 6-12 frontline and premium support agents, providing guidance, coaching, and performance feedback to ensure top-tier support across all customer segments (SMB, MM, Enterprise).</li> <li>Operational Excellence: Oversee daily operations to ensure efficient ticket resolution, customer satisfaction, and adherence to SLAs. Continuously evaluate and improve support processes and workflows.</li> <li>Stakeholder Collaboration: Work closely with internal teams, including Product, Engineering, and Sales, to resolve escalated issues, align on processes, and ensure smooth communication between CX and other departments.</li> <li>Talent Management: Lead recruitment, promotions, and development of team members. Foster a culture of continuous learning and professional growth within the team.</li> <li>Process Optimization &amp; KPI Management: Analyze team performance metrics, implement strategies to improve efficiency, and ensure alignment across global hubs. Track and report on KPIs, including response time, resolution time, and customer satisfaction.</li> <li>Project Management: Lead and participate in key CX initiatives aimed at improving customer experience, such as launching new tools, updating internal documentation, and streamlining workflows.</li> </ul><br><p><b>What you will bring </b></p><br><ul> <li>2+ years of experience as a technical support team lead or in a similar leadership capacity, ideally within a fast-paced SaaS environment.</li> <li>Native or professional fluency in English, French, and Arabic is essential for supporting our diverse customer base and internal stakeholders.</li> <li>Proven ability to analyse performance data (KPIs) and translate insights into actionable workflow optimizations.</li> <li>Strong technical troubleshooting skills and experience managing complex customer escalations with a high degree of empathy.</li> <li>Excellent communication and negotiation skills, with the ability to influence cross-functional teams and advocate for the customer’s needs and performance improvement.</li> </ul><br><p><b>A typical day:</b></p><br><ul> <li>Set daily priorities, such as team check-in to review open tickets and ensure alignment on SLAs. Provide feedback on team performance and address any escalated issues from the previous day.</li> <li>Use data analysis tools to monitor team KPIs such as ticket response time, resolution rates, and CSAT. Based on these insights, adjust workflows or implement strategies to optimize performance across regions.</li> <li>Spend time coaching individual team members, providing actionable feedback on technical troubleshooting, customer communication, and performance metrics. You’ll work closely with your team to develop their skills and improve overall service quality.</li> <li>Regularly interact with Product, Engineering, and Sales teams to resolve complex or escalated technical issues. Your input ensures that customer needs are met and product improvements are informed by real-world support insights.</li> <li>Continuously evaluate support processes, identify inefficiencies, and propose workflow improvements that reduce ticket resolution time and enhance the customer experience.</li> <li>Oversee team development by conducting one-on-one meetings to discuss career progression, handle recruitment for new team members, and manage talent retention strategies.</li> <li>Lead or participate in key customer experience initiatives, such as improving onboarding processes, enhancing internal documentation, or launching new tools to help the team work more efficiently.</li> </ul><br> </div>

<p>bout the Platform</p><p>Project: Morocco Steady-State Operations</p><p>Environment: Government-grade, on-premises bare-metal infrastructure. Three security-zone Kubernetes clusters (DMZ, Core, Red Zone) underpinned by a Fortinet security fabric (FortiGate 901G HA pair, FortiSwitch, FortiManager, FortiPAM, FortiWeb WAF, FortiADC, FortiAnalyzer) and Dell PowerEdge R670 compute nodes with Ceph distributed storage. Backup is delivered via Dell PowerProtect.</p><p>Operations model: The platform has been deployed and accepted. These roles cover Day 2 steady-state operations — monitoring, incident response, change management, backup validation, and continuous improvement. No deployment or project delivery responsibilities.</p><p>Role Overview</p><p>The Infrastructure & Platform Operations Engineer is the primary Day 2 owner of the compute, Kubernetes, storage, and backup layer of the platform. You maintain cluster health, respond to node and workload incidents, manage the backup and recovery lifecycle, and ensure the observability pipeline is accurate and actionable.</p><p>You work alongside the Network & Security Operations Engineer, who owns the Fortinet fabric. Together, the two roles provide full-stack operational coverage. When a platform incident has a network/security dimension — for example, a pod failing to reach an external endpoint — you collaborate across the boundary and escalate correctly.</p><p>Day-to-Day Responsibilities</p><p>Kubernetes Cluster Operations</p><ul><li><p>Monitor health of all three Kubernetes clusters (DMZ, Core, Red Zone): node readiness, control plane component status, etcd health, and API server responsiveness.</p></li><li><p>Investigate and resolve pod scheduling failures, CrashLoopBackOff events, OOMKill incidents, and persistent volume claim binding issues.</p></li><li><p>Manage node maintenance: cordon, drain, perform maintenance (firmware, OS patch, hardware swap), and return nodes to service.</p></li><li><p>Monitor and enforce namespace resource quotas, limit ranges, and network policy posture — flag and remediate any drift from the accepted baseline.</p></li><li><p>Manage RBAC: onboard/offboard cluster users and service accounts, review permissions quarterly, maintain least-privilege posture.</p></li><li><p>Renew and rotate Kubernetes cluster certificates, ingress TLS certificates, and any expiring secrets before expiry.</p></li><li><p>Coordinate with the application team on deployment readiness: validate ingress routing, service endpoints, and resource availability before application releases.</p></li></ul><p>Ceph Storage Operations</p><ul><li><p>Monitor Ceph cluster health dashboard daily: OSD status, PG states, replication factor compliance, and capacity utilisation against defined thresholds.</p></li><li><p>Respond to OSD failure alerts: investigate disk health (SMART data), replace failed OSDs, and monitor rebalancing to completion before any second failure.</p></li><li><p>Monitor Ceph pool capacity and raise alerts when utilisation exceeds planned thresholds — coordinate capacity planning reviews with the client.</p></li><li><p>Validate PVC provisioning for new workloads: confirm correct pool assignment, access mode, and reclaim policy.</p></li></ul><p>Dell Compute & Node Operations</p><ul><li><p>Monitor Dell PowerEdge R670 nodes via iDRAC: hardware alerts (PSU, DIMM, NIC, disk, thermal), BIOS event logs, and remote console readiness.</p></li><li><p>Manage firmware lifecycle: track available BIOS, iDRAC, NIC, and PERC firmware updates; schedule and apply via approved maintenance windows.</p></li><li><p>Maintain Linux OS baseline on all Kubernetes nodes: security patches, kernel updates, containerd and kubelet version alignment with the cluster compatibility matrix.</p></li><li><p>Maintain hardware inventory register: track serial numbers, firmware versions, and warranty status per node.</p></li></ul><p>Backup & Recovery Operations</p><ul><li><p>Monitor Dell PowerProtect backup jobs daily: confirm job completion, investigate and remediate failures, and maintain the backup success rate SLA.</p></li><li><p>Execute and document periodic restore tests (minimum quarterly): restore at least one VM and one data scenario, record restore time, verify data integrity.</p></li><li><p>Manage backup policy changes through change control: scope adjustments, retention updates, and schedule changes.</p></li><li><p>Maintain the restore runbook with current, tested procedures — update after every restore test.</p></li></ul><p>Observability & Alerting</p><ul><li><p>Maintain the observability pipeline: ensure log collection, metrics scraping, and alerting are functioning across all nodes and clusters.</p></li><li><p>Triage platform-level alerts: distinguish noise from genuine incidents, tune alerting thresholds, and escalate per the defined severity model.</p></li><li><p>Produce weekly platform health summaries: cluster utilisation, backup status, storage capacity, and outstanding incidents.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Must-Have Requirements</p><ul><li><p>Kubernetes operations experience in a production environment: node management, workload troubleshooting, RBAC, PVC/storage, certificate rotation. CKA required.</p></li><li><p>Linux systems administration: OS patching, kernel management, systemd, journald, process and disk troubleshooting.</p></li><li><p>Ceph or comparable distributed storage operations: OSD monitoring, failure response, capacity management.</p></li><li><p>Backup platform operations (Dell PowerProtect, Veeam, or equivalent): job monitoring, failure remediation, restore testing and evidence production.</p></li><li><p>Bare-metal server operations: iDRAC or iLO monitoring, firmware management, hardware fault response.</p></li><li><p>Observability tooling: experience with Prometheus, Grafana, Loki, or equivalent for cluster-level monitoring.</p></li><li><p>On-site availability in Morocco on a permanent or long-term basis.</p></li></ul><p>Good-to-Have</p><ul><li><p>CKS (Certified Kubernetes Security Specialist) — strongly preferred given the government security classification of the platform.</p></li><li><p>Dell PowerEdge-specific experience (PowerEdge R670 or R-series equivalent, iDRAC 9/10, OMSA).</p></li><li><p>Dell PowerProtect-specific experience vs generic backup platform knowledge.</p></li><li><p>Kubernetes upgrade experience: minor version upgrades of control plane and worker nodes on a live cluster.</p></li><li><p>Familiarity with Fortinet/network layer concepts (enough to collaborate on cross-domain incidents with the Network & Security Ops Engineer).</p></li><li><p>French or Arabic language capability.</p></li></ul>