وظائف مطورينASP.NET في المغرب

<h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font></h3><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The UX Business Analyst acts as the interface between business challenges, user needs, and the product and technical teams. Their role is to understand business issues and usage patterns, translate them into functional requirements and relevant user experiences, and then support their implementation through to validation. They thus contribute to designing useful, simple, accessible digital products and services that are aligned with business objectives.</font></font></p><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities:</font></font></h4><ol><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Business needs analysis: Gather and analyze needs from business units and stakeholders. Identify challenges, constraints, objectives, and success criteria. Facilitate scoping and requirements gathering workshops. Map business processes and identify pain points. Challenge requests to uncover the true need behind the proposed solution. Formalize functional requirements and business rules.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">UX Analysis and Research: Understand user needs, behaviors, and pain points. Prepare and conduct user interviews, workshops, and tests. Analyze available quantitative and qualitative data. Perform benchmarking and competitive analysis. Build or refine user personas, user journeys, and customer/user journey maps. Identify pain points and opportunities for improvement.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Functional and UX Design: Design user journeys and workflows. Define the functional architecture and information organization. Create wireframes, prototypes, and functional mockups. Translate user and business needs into concrete functionalities. Participate in defining and prioritizing the backlog. Collaborate with UX/UI Designers when the role is shared within the team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Specifications and Delivery: Write user stories, functionalities, business rules, and acceptance criteria. Maintain functional documentation. Participate in Agile ceremonies. Support developers during the implementation phase. Answer functional questions and clarify requirements. Participate in functional acceptance testing and user testing. Verify the solution's compliance with the stated requirements.</font></font></li></ol><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree (or equivalent) in Computer Science, Engineering, UX, Digital Technology, or a related field. Minimum 5 years of experience in Business Analysis, Product, UX, or functional consulting. Experience with digital products or services. Excellent analytical and synthesis skills. Strong communication and interpersonal skills. Ability to communicate effectively with both business stakeholders and technical teams. Critical thinking and the ability to challenge requirements. User-centric and results-oriented. Autonomous, curious, and able to work in a cross-functional environment.</font></font></p><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Research skills:</font></font></h4><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">UX: User research, user journeys, personas, user testing, wireframing and prototyping, design thinking...</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Product &amp; Agile: Product Discovery, Backlog Management and Prioritization, Product/Design/Tech Collaboration, Product Culture and Results Orientation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Tools: Figma, Jira/Confluence. Knowledge of analytics tools is a plus.</font></font></li></ul>

<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value.</p><p>Purpose of the job To drive profitable growth in the Residential &amp; Construction business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA.</p><p>Key assignments</p><ul><li>Develop the Residential &amp; Construction customer portfolio in line with the IKEA for Business strategy and priorities.</li><li>Build and maintain long-term relationships with developers, construction companies, contractors, real estate stakeholders and other key decision-makers.</li><li>Identify, qualify and develop new business opportunities whilst growing existing accounts through repeat business, cross-selling and additional project identification.</li><li>Understand customer needs and project specifications, translating them into relevant IKEA solutions and leading opportunities from initial contact through needs assessment, proposals, negotiations and agreement.</li><li>Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver tailored solutions.</li><li>Manage the sales pipeline, monitor conversion and profitability against agreed IKEA for Business KPIs, and share customer and market insights to improve the offer and customer experience.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education &amp; Experience</p><ul><li>Bachelor's degree in Business, Sales, Marketing, Real Estate, Construction Management, or related field.</li><li>5+ years of B2B sales, Key Account Management or Business Development experience in Residential, Real Estate or Construction sectors.</li><li>Proven track record developing customer portfolios, generating new business and managing strategic customer relationships.</li><li>Strong knowledge of the Moroccan residential, real estate and construction market, including key players and decision-makers.</li></ul><p>Key Competencies</p><ul><li>Solution selling expertise with ability to translate customer and project needs into relevant IKEA solutions.</li><li>Proficiency in complex sales cycles, negotiations, pipeline management and CRM tools.</li><li>Strong relationship-building skills with ability to influence stakeholders without formal authority.</li><li>Customer-centric mindset with ability to connect people, functions and IKEA capabilities around customer needs.</li><li>Commercial acumen including sales, profitability, pricing and KPI management.</li></ul><p>Professional Attributes</p><ul><li>Entrepreneurial, proactive and self-starting with strong ownership mentality.</li><li>Passionate about understanding customers and creating value-driven solutions.</li><li>Fluent in French and English.</li><li>Willing and able to travel to customer sites and project locations as required.</li></ul>

<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value. Purpose of the job To drive profitable growth in the Residential &amp; Construction business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA. Key assignments Develop the Residential &amp; Construction customer portfolio in line with the IKEA for Business strategy and priorities. Build and maintain long-term relationships with developers, construction companies, contractors, real estate stakeholders and other key decision-makers. Identify, qualify and develop new business opportunities whilst growing existing accounts through repeat business, cross-selling and additional project identification. Understand customer needs and project specifications, translating them into relevant IKEA solutions and leading opportunities from initial contact through needs assessment, proposals, negotiations and agreement. Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver tailored solutions. Manage the sales pipeline, monitor conversion and profitability against agreed IKEA for Business KPIs, and share customer and market insights to improve the offer and customer experience.</p><p><strong>Desired Candidate Profile</strong></p><p>Education &amp; Experience Bachelor's degree in Business, Sales, Marketing, Real Estate, Construction Management, or related field. 5+ years of B2B sales, Key Account Management or Business Development experience in Residential, Real Estate or Construction sectors. Proven track record developing customer portfolios, generating new business and managing strategic customer relationships. Strong knowledge of the Moroccan residential, real estate and construction market, including key players and decision-makers. Key Competencies Solution selling expertise with ability to translate customer and project needs into relevant IKEA solutions. Proficiency in complex sales cycles, negotiations, pipeline management and CRM tools. Strong relationship-building skills with ability to influence stakeholders without formal authority. Customer-centric mindset with ability to connect people, functions and IKEA capabilities around customer needs. Commercial acumen including sales, profitability, pricing and KPI management. Professional Attributes Entrepreneurial, proactive and self-starting with strong ownership mentality. Passionate about understanding customers and creating value-driven solutions. Fluent in French and English. Willing and able to travel to customer sites and project locations as required.</p>

<p>We are looking for a Full Stack Developer - Databricks with at least 3 years of experience in developing data processing and analytics solutions. The ideal candidate will have strong expertise in Python and Databricks , as well as experience working with large-scale data environments, database management, and data transformation processes.</p><p>Talan Positive Innovation Talan is an international consulting group specializing in innovation and business transformation through technology. With over 7,200 consultants in 21 countries and a turnover of €850M, we are committed to delivering impactful, future-ready solutions. Talan at a Glance Headquartered in Paris and operating globally, Talan combines technology, innovation, and empowerment to deliver measurable results for our clients. Over the past 22 years, we ve built a strong presence in the IT and consulting landscape, and we re on track to reach €1 billion in revenue this year. Our Core Areas of Expertise Data &amp; Technologies: We design and implement large-scale, end-to-end architecture and data solutions, including data integration, data science, visualization, Big Data, AI, and Generative AI. Cloud &amp; Application Services: We integrate leading platforms such as SAP, Salesforce, Oracle, Microsoft, AWS, and IBM Maximo, helping clients transition to the cloud and improve operational efficiency. Management &amp; Innovation Consulting: We lead business and digital transformation initiatives through project and change management best practices (PM, PMO, Agile, Scrum, Product Ownership), and support domains such as Supply Chain, Cybersecurity, and ESG/Low-Carbon strategies. We work with major global clients across diverse sectors, including Transport &amp; Logistics, Financial Services, Energy &amp; Utilities, Retail, and Media &amp; Telecommunications.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 3 years of hands-on experience with Python and Databricks.</li><li>Strong knowledge of Python development.</li><li>Experience with Databricks for data processing and analytics solutions.</li><li>Knowledge of Artificial Intelligence applied to data processing and data exploitation.</li><li>Experience managing relational databases, particularly Oracle Exadata.</li><li>Experience working with non-relational databases based on S3.</li><li>Strong experience in the design and optimization of data consolidation and transformation processes for large volumes of information.</li><li>Advanced knowledge of PL/SQL.</li><li>Experience with Control-M for batch process scheduling and automation.</li><li>Experience generating reporting and indicators for data exploitation.</li><li>Intermediate knowledge of Angular.</li><li>Ability to design scalable solutions.</li><li>Experience working in cloud environments.</li><li>Ability to collaborate with both business and technology teams to transform data into valuable insights.</li></ul>

<p><br></p><p><b>Responsibilities </b>Within delegated authority, the Partnerships Officer will be responsible of the following duties:</p><p>1. ASSISTS WITH THE PROVISION OF SUBSTANTIVE SUPPORT FOR STRATEGIC PLANNING FOR AND COORDINATIN OF UNCT STRATEGIC PARTNERSHIPS WITH CIVIL SOCIETY, THE PRIVATE SECTOR AND OTHER SDG ACHIEVEMENT:</p><ul><li>Provides advice on the development and implementation of the UN Partnership Strategy in alignment with and support of the UN Sustainable Development Cooperation Framework;</li><li>Supports a UNCT working group or similar platform for the effective implementation, monitoring and assessment of the strategy at regular intervals to harness new emerging opportunities, to anticipate changes to the internal direction and external environment, and to make mid-term adjustments;</li><li>Conducts liaison and coordination with UN entities at country, regional and HQ levels, to help package and define a value proposition for local UN partnerships that can engage a wide range of stakeholders, including the private sector, civil society and other non-traditional partners;</li><li>Serves as one of the key entry points for external stakeholders seeking guidance and support in navigating opportunities to partner with the UNCT;</li><li>Builds strong interface with critical Development partners, Government, private sector, civil society and other non-traditional partners;</li><li>Provides substantive support to the Resident Coordinator (RC) and the UNCT in identifying risks and opportunities related to specific partnerships, and suggests mitigation measures as relevant;</li><li>Provides inputs on due diligence processes of potential investment and partnership opportunities, in accordance with UN regulations and procedures;</li><li>Provides substantive support to RC/UNCT to develop and implement locally tailored partnerships;</li><li>Serves as liaison to Global Compact Local Networks (in countries where such Networks are established), assisting the Resident Coordinator in advising the Local Network Board and strengthening local UN engagement with the private sector; in countries without an established Local Network, working with UN Global Compact regional hubs to promote the UN Global Compact Ten Principles and business support for the SDGs.</li></ul><p>2. PARTICIPATES IN JOINT PARTNERSHIP AND RESOURCE MOBILIZATION INITIATIVES AND SUPPORTS MANAGEMENT OF POOLED FUND FOR THE UN SUSTAINABLE DEVELOPMENT COOPERATION FRAMEWORK:</p><ul><li>Provides substantive support to RC/UNCT to develop and implement locally tailored resource mobilization strategies and initiatives for Cooperation Framework priorities, and identify appropriate data and benchmarks to measure progress and success;</li><li>Monitors and analyzes existing resource mobilization partnerships and relationships, including traditional and non-traditional partners and development partners, donors (including high net-worth individuals, private sector, innovative funds) to be explored for direct funding to the UN;</li><li>Supports the UNCT with analysis of funding streams from internal and external sources, enabling their timely and coordinated engagement around preparation of proposals;</li><li>Supports the UNCT in preparation of the Funding Framework of the UN Sustainable Development Cooperation Framework;</li><li>Provides support to the design joint programmes for use in joint resource mobilization and coordination during the implementation of joint programmes as needed;</li><li>Advises RC/UNCT and external partners on offers from specialized UN entities for the UN Sustainable Development Cooperation Framework and ensuring the development of a youth partnership strategy to support the SG priorities on youths, disability inclusion, gender and other thematic issues;</li><li>Advises the RC/UNCT on corporate policies relating to effective management of resources, including through the establishment and use of pooled funds;</li><li>Assists in the establishment and management of the country-based SDG Fund, in close collaboration with UN Multi-Partner Trust Fund Office (where relevant).</li></ul><p>3. WORKS CLOSELY WITH THE RESIDENT COORDINATOR OFFICE ECONOMIST AND OTHER UN COUNTRY TEAM FINANCE EXPERTS TO PROMOTE PARTNERSHIPS TO SUPPORT FINANCING FOR ACCELERATING THE ACHIEVEMENT OF THE SUSTAINABLE DEVELOPMENT GOALS (SDGs):</p><ul><li>Provides advice on partnership opportunities to drive financing for development options, instruments, modalities to the RC/UNCT, in alignment with the Common Country Analysis (CCA), Cooperation Framework, Integrated National Financing Framework and similar processes;</li><li>Prepares briefing papers and discussion points on partnership issues related to financing for development for consideration by RC/UNCT;</li><li>Contributes to advocacy, communications and dialogues with partners to improve development assistance policies and practice;</li><li>Working in close collaboration with the RCO Economist, ensures effective engagement of relevant counterparts, especially private sector, civil society and development partners, to develop engagement and partnerships around SDG financing;</li><li>Undertakes the design and execution of innovative proposals to strengthen the UNCT engagement and reputation, and to generate greater financial resources in support of the SDGs.</li></ul><p>4. CONTRIBUTES TO KNOWLEDGE MANAGEMENT AND CAPACITY DEVELOPMENT RELATING TO PARTNERSHIPS AND RESOURCES MOBILIZATION AND MANAGEMENT AT THE COUNTRY LEVEL:</p><ul><li>Promotes collaboration, peer support, innovation, good practices, lessons learned, needs, and opportunities through active participation to the local, regional and global communities of practice and knowledge networks within the Resident Coordinator System and across the UN;</li><li>Researches, analyzes and presents best practices and lessons learned from implementation of UN partnership initiatives, with a view to advising the RC and UNCT on actions to strengthen the partnership orientation of the UN;</li><li>Supports the UNCT with a knowledge repository of potential donors at national and sub-national levels;</li><li>Monitors and analyzes best practices and successful models of SDG partnerships and resource mobilization implemented by the UN in country and elsewhere;</li><li>Provides advice on global/corporate guidelines, tools and other materials related to partnerships, resource mobilization and donor engagement;</li><li>Keeps abreast of emerging innovative approaches in the area of partnerships, resource mobilization and donor engagement, and proposes new ways of working, where relevant;</li><li>Reflects on processes of his/ her work area at key milestones and generates knowledge valuable to others in the RC system/ UN Country Teams;</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Competencies</h3><ul><li><strong>PROFESSIONALISM:</strong> Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</li><li><strong>PLANNING AND ORGANIZING:</strong> Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</li><li><strong>COMMUNICATION:</strong> Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.</li></ul><h3>Education</h3><ul><li>Advanced university degree (Master's degree or equivalent degree) in business or public administration, sustainable development, social sciences, education or related area, is required.</li><li>A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.</li><li>Successful completion of both degree and nondegree programs in data analytics, business analytics or data science programs is an advantage.</li></ul><h3>Job - Specific Qualification</h3><ul><li>Not available.</li></ul><h3>Work Experience</h3><ul><li>A minimum of five (5) years of progressively responsible experience and track record in strategic support to partnerships, project/programme management, resource mobilization in the context of development cooperation or related areas is required.</li><li>Demonstrated experience in the design, implementation, and development of strategic partnerships with government, private sector, and civil society organizations is required.</li><li>Experience of inclusion strategies that promote Gender equality, youth participation and inclusion of persons with disability is desirable.</li><li>Experience in navigating Morocco s institutional environment, national and subnational governance structures, development priorities and development cooperation landscape is required.</li><li>Experience of resources mobilization strategies is required.</li><li>Experience in UN interagency coordination is desirable.</li><li>Experience in promoting knowledge management in the context of development cooperation is desirable.</li><li>Experience in preparing project /programme proposals is required.</li><li>Experience in supporting financing of SDGs is desirable.</li><li>Work experience of two (2) years or more in data analytics or a related area is desirable.</li></ul><h3>Languages</h3><ul><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English and French are required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</li></ul>

<p>Drive IKEA Morocco's local relevance, business growth and corporate reputation through impactful events, strategic partnerships and public relations activities, while collaborating closely with the Service Office to adapt and execute regional initiatives in the Moroccan market.</p><p>Plan, coordinate and execute commercial events and marketing activations supporting IKEA campaigns and commercial priorities. Coordinate store openings, pop-up launches and special customer events. Manage event logistics, suppliers, production, budgets and timelines. Ensure all activations deliver a consistent IKEA brand experience and support customer acquisition, visitation and sales.</p><p><strong>Strategic Partnerships</strong></p><p>Identify, develop and manage strategic B2B and B2C partnerships that support IKEA business objectives. Build relationships with commercial partners, institutions, NGOs, developers and external stakeholders. Identify sponsorship and collaboration opportunities aligned with IKEA's brand and commercial priorities. Negotiate partnership agreements together with relevant internal stakeholders. Evaluate partnership performance and business impact.</p><p><strong>Commercial Public Relations</strong></p><p>Develop and execute PR activities supporting product launches, campaigns and commercial initiatives. Coordinate media coverage around commercial campaigns and seasonal activities. Organize media previews, product launches and press events. Build relationships with lifestyle, home furnishing and consumer media. Identify storytelling opportunities that increase brand awareness and commercial impact. Coordinate interviews, podcasts and editorial opportunities supporting IKEA campaigns.</p><p><strong>Corporate Public Relations</strong></p><p>Support and strengthen IKEA Morocco's corporate reputation. Coordinate local PR activities related to corporate announcements, sustainability initiatives, business milestones, investments and strategic projects. Organize corporate press conferences and media briefings. Develop relationships with business media, journalists and institutional stakeholders. Support crisis communication activities whenever required.</p><p><strong>Community Engagement</strong></p><p>Develop initiatives that strengthen IKEA's relationship with local communities. Coordinate community engagement and CSR-related activities. Build partnerships with local organizations, associations and institutions. Represent IKEA at relevant external events and community initiatives.</p><p><strong>Service Office Collaboration</strong></p><p>Act as the main point of contact between IKEA Morocco and the Service Office for PR, events and partnership initiatives. Collaborate closely with the Service Office PR &amp; Events team to adapt and execute regional initiatives locally. Support the implementation of regional communication plans while identifying additional opportunities relevant to the Moroccan market. Ensure alignment with IKEA global brand guidelines and regional communication priorities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Plan, coordinate and execute commercial events and marketing activations supporting IKEA campaigns and commercial priorities.</li><li>Coordinate store openings, pop-up launches and special customer events.</li><li>Manage event logistics, suppliers, production, budgets and timelines.</li><li>Ensure all activations deliver a consistent IKEA brand experience and support customer acquisition, visitation and sales.</li><li>Identify, develop and manage strategic B2B and B2C partnerships that support IKEA business objectives.</li><li>Build relationships with commercial partners, institutions, NGOs, developers and external stakeholders.</li><li>Identify sponsorship and collaboration opportunities aligned with IKEA's brand and commercial priorities.</li><li>Negotiate partnership agreements together with relevant internal stakeholders.</li><li>Evaluate partnership performance and business impact.</li><li>Develop and execute PR activities supporting product launches, campaigns and commercial initiatives.</li><li>Coordinate media coverage around commercial campaigns and seasonal activities.</li><li>Organize media previews, product launches and press events.</li><li>Build relationships with lifestyle, home furnishing and consumer media.</li><li>Identify storytelling opportunities that increase brand awareness and commercial impact.</li><li>Coordinate interviews, podcasts and editorial opportunities supporting IKEA campaigns.</li><li>Support and strengthen IKEA Morocco's corporate reputation.</li><li>Coordinate local PR activities related to corporate announcements, sustainability initiatives, business milestones, investments and strategic projects.</li><li>Organize corporate press conferences and media briefings.</li><li>Develop relationships with business media, journalists and institutional stakeholders.</li><li>Support crisis communication activities whenever required.</li><li>Develop initiatives that strengthen IKEA's relationship with local communities.</li><li>Coordinate community engagement and CSR-related activities.</li><li>Build partnerships with local organizations, associations and institutions.</li><li>Represent IKEA at relevant external events and community initiatives.</li><li>Act as the main point of contact between IKEA Morocco and the Service Office for PR, events and partnership initiatives.</li><li>Collaborate closely with the Service Office PR &amp; Events team to adapt and execute regional initiatives locally.</li><li>Support the implementation of regional communication plans while identifying additional opportunities relevant to the Moroccan market.</li><li>Ensure alignment with IKEA global brand guidelines and regional communication priorities.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits and Perks: 5 days per week and 2 days off, with rotating shifts: 8 AM–4 PM and 12 PM–8 PM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3IH</span> </div>

<p>Service Operations Staff the client intake channel during your shift, qualify and triage incoming requests, and own first response within committed service levels. Diagnose and resolve incidents across the Cloudflare stack, including WAF, DDoS mitigation, rate limiting, bot management, CDN and caching, DNS, TLS, load balancing, Zero Trust and Workers . Qualify monitoring alerts, act on them using documented runbooks and create tickets where required. Escalate appropriately and early to senior engineers, the MSP &amp; Support Lead and Cloudflare Support in accordance with the escalation matrix. Maintain accurate ticket records in Jira , including detection source, priority and timestamps, supporting accurate service-level reporting. Change Execution Execute production configuration changes under formal change control, including four-eyes validation and a documented rollback plan before deployment. Provide named technical coverage during declared client go-live windows, including pre-go-live validation and active monitoring following cutover. Maintain Cloudflare configuration as code using Terraform and version control . Investigate and resolve configuration drift identified through automated nightly comparisons. Ensure production changes are properly documented and traceable. Proactive Engineering Deliver scheduled proactive activities including configuration and security-posture audits, false-positive analysis, cache and rate-limit calibration, DNS and certificate hygiene, and unused-rule cleanup. Analyse traffic and security telemetry using Cloudflare Analytics, GraphQL API and log data to identify potential problems before they affect clients. Recommend and implement security and performance improvements and demonstrate their impact. Contribute to root-cause analysis following major incidents. Identify recurring causes and raise them through the problem-management process so they can be eliminated rather than repeatedly resolved. Collaboration &amp; Knowledge Work closely with client NOC and security teams, including participation in operational channels and major incident bridges where BRIXIO is integrated with the client's teams. Write and maintain runbooks, Standard Operating Procedures and configuration documentation in Confluence . Support BRIXIO's professional services and implementation teams during escalations and handovers into managed service. Actively share technical knowledge across the team to reduce dependency on individual engineers. What We're Looking For Technical Experience 3+ years of experience in network, security or cloud operations. Experience within managed services, NOC or SOC environments is a strong advantage. Solid working knowledge of DNS, HTTP/HTTPS, TLS, proxies, caching and CDN mechanics . Practical Cloudflare experience across WAF, DDoS mitigation, rate limiting, bot management, CDN and DNS . Where Cloudflare experience is partial, BRIXIO will fund Cloudflare certification, which you will be expected to complete within the first six months. Confidence using diagnostic tools including curl, dig, traceroute, browser developer tools and HAR analysis . Experience with Terraform for Infrastructure as Code. Experience with Git/version control . Scripting capability using Python or Bash . Understanding of web application architecture and application-security fundamentals. Familiarity with Jira Service Management and ITIL-aligned incident, change and problem-management processes. Exposure to observability and monitoring platforms. Experience with AWS, Azure or GCP is an advantage. Languages Full professional fluency in both French and English is a hard requirement. You will handle incidents both in writing and verbally with French- and English-speaking enterprise clients, including during high-pressure situations. You will also prepare client-facing incident and change records in both languages. Both French and English will be assessed during the interview process. Arabic is a significant advantage when supporting BRIXIO's Gulf accounts. How You Work We are looking for someone who is: Calm and methodical when working under incident pressure. Disciplined about escalation rather than improvising when the situation requires additional expertise. Serious about documentation and maintaining accurate technical records. Able to explain technical situations clearly to non-technical stakeholders in either French or English. Comfortable acknowledging what they do not know and finding the right answer. Reliable within a rotating shift environment and disciplined about providing clean handovers to colleagues. Comfortable working remotely within a distributed international team spanning Morocco, the Philippines, France and the Gulf. What Success Looks Like Success in this role means: Increasing numbers of issues are detected and resolved proactively before clients report them. Service-level commitments are consistently met, with any breaches accurately documented and understood. Recurring incidents are progressively eliminated, reducing reactive workload over time. Production changes are executed safely, with rollback plans prepared even when they are not needed. Shift handovers are clean, tickets are accurate and runbooks remain current. Clients develop confidence in the engineers operating their environments. Proactive engineering contributes measurably to improved security, performance and service stability. Why BRIXIO? Join one of a select number of Cloudflare Authorised Service Delivery Partners , working directly with Cloudflare engineering and support teams. Be part of Equans and the Bouygues group , with the stability, scale and career mobility of a major international organisation. Develop genuine Cloudflare depth through access to Cloudflare University, partner-only training and funded certification . Join a managed service designed around defined processes, published rotas, protected proactive engineering time and no expectation of being reachable outside your shift . Develop towards Senior MSP Engineering, Professional Services Implementation, Solution Architecture or Service Delivery Management . Work in an environment where automation is part of the engineering role , with engineers encouraged to contribute to and improve BRIXIO's internal tooling.</p><p><strong>Desired Candidate Profile</strong></p><h3>What We're Looking For</h3><p>Technical Experience</p><ul><li>3+ years of experience in network, security or cloud operations.</li><li>Experience within managed services, NOC or SOC environments is a strong advantage.</li><li>Solid working knowledge of DNS, HTTP/HTTPS, TLS, proxies, caching and CDN mechanics .</li><li>Practical Cloudflare experience across WAF, DDoS mitigation, rate limiting, bot management, CDN and DNS .</li><li>Where Cloudflare experience is partial, BRIXIO will fund Cloudflare certification, which you will be expected to complete within the first six months.</li><li>Confidence using diagnostic tools including curl, dig, traceroute, browser developer tools and HAR analysis .</li><li>Experience with Terraform for Infrastructure as Code.</li><li>Experience with Git/version control .</li><li>Scripting capability using Python or Bash .</li><li>Understanding of web application architecture and application-security fundamentals.</li><li>Familiarity with Jira Service Management and ITIL-aligned incident, change and problem-management processes.</li><li>Exposure to observability and monitoring platforms.</li><li>Experience with AWS, Azure or GCP is an advantage.</li></ul><h3>Languages</h3><ul><li>Full professional fluency in both French and English is a hard requirement. You will handle incidents both in writing and verbally with French- and English-speaking enterprise clients, including during high-pressure situations. You will also prepare client-facing incident and change records in both languages. Both French and English will be assessed during the interview process.</li><li>Arabic is a significant advantage when supporting BRIXIO's Gulf accounts.</li></ul><h3>How You Work</h3><p>We are looking for someone who is:</p><ul><li>Calm and methodical when working under incident pressure.</li><li>Disciplined about escalation rather than improvising when the situation requires additional expertise.</li><li>Serious about documentation and maintaining accurate technical records.</li><li>Able to explain technical situations clearly to non-technical stakeholders in either French or English.</li><li>Comfortable acknowledging what they do not know and finding the right answer.</li><li>Reliable within a rotating shift environment and disciplined about providing clean handovers to colleagues.</li><li>Comfortable working remotely within a distributed international team spanning Morocco, the Philippines, France and the Gulf.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span><span><span><span><span><span>RIBATIS</span></span></span><span><span><span>&nbsp;, Opérateur de la transformation digitale dans le domaine du&nbsp;</span></span></span><span><span><span>#eGOV</span></span></span><span><span><span>,&nbsp;cherche à&nbsp;</span></span></span><span><span><span>#Recruter</span></span></span><span><span><span>&nbsp;un </span></span></span><span><span>#CHARGE </span></span><span>de la</span><span><span> #FORMATION </span></span><span>&amp;</span><span><span>#eLEARNING</span></span><span><span><span>&nbsp;:</span></span></span></span></span></span></b><br></p><br><b><span><span><span>- Missions</span></span></span></b><span><span><span> :</span></span></span><br><br><p><span><span><span>·</span></span></span><span>Établir les <b>roadmaps de formation internes et externes</b> en collaboration avec les chefs de produits et les directeurs métiers et techniques&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Élaborer les <b>circuits e-learning (Learning paths) sur les solutions et technologies </b>utilisées par les collaborateurs internes et les clients externes. Exemples de circuits de formation : ROKHAS Urbanisme, ROKHAS Économique, Karaz developer, Karaz fonctionnel, …&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Définir les <b>objectifs pédagogiques des circuits et contenus e-learning</b> et les décliner en <b>objectifs opérationnels&nbsp;</b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Sélectionner et référencer les <b>contenus eLearning</b> à intégrer aux circuits eLearning conçus par l’entreprise&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Mettre en place et maintenir la <b>logistique de préparation des formations</b> (Outils digitaux, équipements d’enregistrement, espaces de tournage, …)&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Organiser la <b>logistique de formation</b> pour les formations tenues en présentiel aux bénéfices des collaborateurs ou des clients et partenaires externes&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Rédiger <b>les scénarii et storyboards des formations&nbsp;</b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Tester et recetter les <b>contenus e-learning produits&nbsp;</b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Suivre le <b>planning</b>, les <b>engagements de qualité</b>, les <b>coûts</b> et les <b>risques projet&nbsp;</b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Créer des <b>contenus pédagogiques multimédia transverses</b> (Images, sons, animations, ...) et les intégrer à la <b>structure des cours e-learning&nbsp;</b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Rédiger les <b>documents de référence nécessaires à la production d'un cours e-learning</b> (Charte e-Learning, charte rédactionnelle, charte graphique, document technique...)&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Coordonner les <b>ressources amenées à intervenir</b> directement ou indirectement <b>dans la production d'un module e-Learning</b> (Formateur, Ergonome, Développeur Informatique, ...)&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Paramétrer et administrer <b>la plateforme e-learning de l’entreprise&nbsp;</b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Déployer les <b>contenus e-learning produits</b> au niveau de la plateforme eLearning de l’entreprise&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Structurer et publier les <b>contenu e-learning de l’entreprise</b> au niveau des plateformes publiques : Udemy, LinkedIn learning, Open classroom, …&nbsp;;</span><br></p><br><p><span><span><span>·</span></span></span><span>Concevoir et piloter les <b>plans de communication et de promotion des contenus et circuits e-learning</b>.</span><br></p><br><span><span><span>---------------------</span></span></span><br><br><span><span><span>Pour toute personne intéressée, prière de nous adresser vos candidatures sur&nbsp;</span></span></span><span><span><span>rh@ribatis.com</span></span></span><span><span><span>&nbsp;en précisant au niveau de l'objet de l'émail l'offre pour laquelle vous postulez.</span></span></span><br><br><p><span><span><span>#Hiring</span></span></span><span> <span><span>#Charge_formation</span></span><span><span>_</span><span>eLearning</span></span><span><span>#Chargeformationelearning</span></span><span><span>#Formation</span></span><span><span>#Learning</span></span><span><span>#IT #LMS</span></span></span></p><br><br><span>Requirements</span><p><b><span><span><span>- Formation initiale</span></span></span></b><span><span><span> : BAC+5, Spécialité Ingénierie de formation, e-learning, …</span></span></span><br></p><br><p><b><span><span><span>- Expérience</span></span></span></b><span><span><span> : Au moins 1 année probante dans un poste équivalent</span></span></span><br></p><br><p><b><span><span><span>- Savoir-être</span></span></span></b><span><span><span> : Une personne</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Créative/Innovante&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Sait écouter/analyser/concevoir&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Organisée.</span></span></span><br></p><br><span><span><span>​</span></span></span><br><br><p><b><span><span><span>- Savoir-faire</span></span></span></b><span><span><span> : Une personne qui sait </span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Maîtrise les techniques pédagogiques &amp; e-learning&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Mettre en place une plateforme e-learning&nbsp;;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Manipuler les équipements audio-visuels.</span></span></span><br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting directly to Management, you will be responsible for developing Hegelmann Maghreb's commercial activities with companies needing international transport.</p><br><br><p>We are looking for a true sales developer, capable of leveraging their existing network, actively prospecting in the field, and turning contacts into profitable revenue.</p><br><br><p>You will benefit from real autonomy in organizing your sales actions and will directly contribute to the company's growth.</p><br><br><p><em><strong><u>Main responsibilities:</u></strong></em></p><br><br><p><strong>Sales development and field prospecting</strong></p><br><br><p>Actively prospect companies and organize sales appointments in the field.</p><br><br><p>Manage and develop an existing customer portfolio in international transport.</p><br><br><p>Identify new commercial opportunities with importers, exporters, manufacturers, distributors, and other companies with logistics needs.</p><br><br><p>Present Hegelmann Maghreb's transport solutions and tailor offers to client needs.</p><br><br><p>Ensure regular follow-up with prospects and clients to increase entrusted volumes.</p><br><br><p>Negotiate rates, commercial terms, and transport agreements.</p><br><br><p>Develop the revenue generated by each account and build customer loyalty.</p><br><br><p>Ensure the profitability of commercial operations and the quality of services offered.</p><br><br><p>Provide regular reporting on visits, opportunities, offers made, and results achieved.</p><br><br><p>Relay market information, pricing trends, and development opportunities.</p><br><br> <br> <br> Required profile : <p>Above all, we are looking for an experienced field sales representative with an active professional network and the ability to generate business.</p><br><br><p><strong>Experience and skills</strong></p><br><br><p>Minimum of 5 years of experience in selling international transport services, freight forwarding, or B2B logistics solutions.</p><br><br><p><u>Existing and usable client portfolio.</u></p><br><br><p>Proven field experience, with regular client visits and business prospecting.</p><br><br><p>Good knowledge of the Moroccan international transport market, its players, and its pricing mechanisms.</p><br><br><p>Ability to identify decision-makers, negotiate contracts, and convert opportunities into revenue.</p><br><br><p>Good understanding of transport margin, pricing, and profitability issues.</p><br><br><p>Personal qualities</p><br><br><p>Strong sales drive and a pronounced taste for prospecting.</p><br><br><p>Autonomy, dynamism, and initiative.</p><br><br><p>Excellent negotiation and communication skills.</p><br><br><p>Results-oriented, persistent, and responsible.</p><br><br><p>Ability to work with financial targets and report on performance.</p><br><br><br><p><strong><u>What we offer:</u></strong></p><br><br><p>The opportunity to join a recognized international group in transport and logistics.</p><br><br><p>A sales role with real autonomy and a direct impact on the company's development.</p><br><br><p>Competitive transport solutions and a developing structure offering growth prospects.</p><br><br><p>Remuneration composed of a fixed salary and a variable part linked to sales performance, depending on profile and results.</p><br><br><p>Career development opportunities based on business growth.</p><br><br><br><p><u><strong>Application</strong></u></p><br><br><p>Do you have a client portfolio in international transport, do you enjoy field work, and do you know how to turn your professional relationships into concrete business opportunities?</p><br><br><p>Join Hegelmann Maghreb and actively participate in the development of our activities in Morocco.</p><br><br><br> <br><br> </div>

<b>About the Role</b> <p>We are seeking an experienced <b>Azure Integration Engineer</b> to join our Global Integration team. This is a hands-on engineering role focused on designing, developing, and supporting enterprise integration solutions across both Application-to-Application (A2A) and Business-to-Business (B2B) environments.</p> <br> <p>In this role, you will leverage Azure Integration Services to build secure, scalable, and resilient integration solutions that support key business initiatives. Working closely with business stakeholders, solution architects, developers, and external partners, you will translate complex requirements into production-ready integrations while ensuring alignment with enterprise standards and best practices.</p> <br> <b>Key Responsibilities</b> <ul> <li>Design, develop, and maintain A2A and B2B integration solutions using Azure Integration Services.</li> <li>Build and support integrations utilizing: Azure Logic Apps Azure API Management (APIM) Azure Service Bus Azure Integration Account</li> <li>Develop APIs, workflows, messaging solutions, and event-driven integrations.</li> <li>Translate business requirements into robust technical designs and scalable integration solutions.</li> <li>Ensure compliance with enterprise integration patterns, governance, and architecture standards.</li> <li>Participate in code reviews and provide technical guidance to development teams.</li> <li>Troubleshoot, resolve, and support production integration issues to maintain high service availability.</li> <li>Collaborate with cross-functional teams to successfully deliver integration projects.</li> <li>Support deployment activities, monitoring, incident management, and continuous improvement initiatives.</li> <li>Contribute to technical documentation, knowledge sharing, and integration framework enhancements.</li> </ul> <br> <b>Who We're Looking For</b> <p>You are a hands-on integration professional who enjoys solving complex technical challenges and building high-quality solutions. You combine strong technical expertise with a proactive, ownership-driven approach and are comfortable working in a collaborative global environment.</p> <br> <p> <b>Required Qualifications &amp; Experience</b> </p> <ul> <li>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.</li> <li>5+ years of hands-on experience in integration development.</li> <li>Strong experience with: Azure Logic Apps Azure API Management (APIM) Azure Service Bus Azure Integration Account</li> <li>Proven experience designing and implementing both A2A and B2B integrations.</li> <li>Strong understanding of enterprise integration architecture and integration patterns.</li> <li>Experience developing: RESTful APIs Messaging-based integrations Event-driven solutions Asynchronous processing frameworks</li> <li>Strong troubleshooting, debugging, and production support capabilities.</li> <li>Experience working within Agile delivery environments.</li> </ul> <br><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.</li> <li>5+ years of hands-on experience in integration development.</li> <li>Strong experience with: Azure Logic Apps Azure API Management (APIM) Azure Service Bus Azure Integration Account</li> <li>Proven experience designing and implementing both A2A and B2B integrations.</li> <li>Strong understanding of enterprise integration architecture and integration patterns.</li> <li>Experience developing: RESTful APIs Messaging-based integrations Event-driven solutions Asynchronous processing frameworks</li> <li>Strong troubleshooting, debugging, and production support capabilities.</li> <li>Experience working within Agile delivery environments.</li> </ul>

<p>Main Responsibilities Develop and maintain reusable infrastructure-as-code modules, templates and automated workflows Engineer cloud and hybrid provisioning, configuration, patching and compliance automation Operate infrastructure CI/CD pipelines, code repositories, artefact management and secrets integration Build automated testing, validation, rollback and deployment controls for infrastructure changes Integrate automation with cloud APIs, configuration-management tools and operational platforms Improve observability, logging and troubleshooting for automated services and pipelines Create self-service capabilities and documented patterns for infrastructure and application teams Support the adoption of automation by SysOps and operations teams through coaching and reusable components Maintain versioning, release management, technical documentation and operational runbooks Provide Level 3 expertise for complex automation, deployment and cloud-platform issues Security, Reliability and Continuous Improvement Embed security, segregation of duties and secrets management into automation pipelines Apply code review, testing, traceability and controlled deployment practices to infrastructure changes Automate compliance checks, drift detection, remediation and evidence collection where relevant Measure provisioning lead time, reuse, pipeline reliability, deployment failure and rollback rates Analyse manual effort and recurring incidents to prioritise high-value automation opportunities Maintain an automation adoption and technical-debt backlog and continuously improve developer experience Technical Environment Infrastructure as code: Terraform and reusable module design Automation and scripting: PowerShell, Python and/or Ansible CI/CD and source control: Git-based workflows, pipeline platforms and artefact Cloud and hybrid platforms: Microsoft Azure, OVH and on-premises infrastructure integrations Interfaces: cloud APIs, configuration management, secrets management and identity integrations Quality: automated testing, validation, policy checks, rollback and release management * Operations: monitoring, logging, alerting, troubleshooting and service-management integration Documentation: technical patterns, onboarding guides, runbooks and versioned engineering standards</p><p><strong>Desired Candidate Profile</strong></p><p>You hold at least a two-year higher education qualification in IT and have hands-on experience in cloud, infrastructure automation or platform engineering within an enterprise environment. You are proficient with Terraform or an equivalent infrastructure-as-code approach, Git workflows, scripting and CI/CD configuration. You understand cloud APIs, configuration management, testing, troubleshooting and secure secrets handling. Experience with Microsoft Azure, OVH, Ansible, PowerShell, Python, hybrid infrastructure, observability or policy-as-code would be an advantage. This position is suited to an automation-minded engineer who values reusable design, reliable delivery and close collaboration with operations.</p><h4>Behavioral Skills</h4><p>Automation-minded, analytical, methodical, curious, autonomous and collaborative. You create reusable solutions rather than one-off scripts, communicate clearly with both engineering and operations teams, document your work and take ownership from design through adoption. You balance delivery speed with security, maintainability, testing and operational reliability.</p><h4>Languages</h4><p>Professional English.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Capgemini</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its practices. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This culture is reinforced by a strong <strong>organizational dimension</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by a <strong>competitive component</strong> focused on performance and customer satisfaction, while a more moderate <strong>innovation dimension</strong> supports the continuous evolution of services and expertise. </p><br><br> <br> Job : <p>Join a dynamic company in the <strong>IT</strong> sector as a <strong>Java/Vue.js Developer</strong>. Based in <strong>Casablanca</strong>, you will join a team passionate about innovation and eager to push technological boundaries. Your <strong>mission</strong> will be to actively participate in the design, development, and improvement of our cutting-edge software solutions.</p><br><br><p>Your main goals will be to deliver robust and efficient applications, ensure end-user satisfaction through code quality and user-friendly interfaces, and contribute to the architectural evolution of our platforms to anticipate future market needs. You will aim for technical excellence in all your achievements.</p><br><br><p>On a daily basis, your responsibilities will include:</p><br><br><ul><li>Designing and developing web applications using <strong>Java</strong> for the backend and <strong>Vue.js</strong> for the frontend.</li><li>Participating in the entire software development lifecycle, from specification to deployment.</li><li>Collaborating closely with product and design teams to translate business requirements into effective technical solutions.</li><li>Writing clean, maintainable, and efficient code, adhering to best development practices.</li><li>Setting up and maintaining unit and integration tests to ensure application reliability.</li><li>Diagnosing and correcting bugs in development, testing, and production environments.</li><li>Staying informed about the latest technological trends and proposing relevant improvements.</li><li>Contributing to the technical documentation of projects.</li></ul> <br> Required profile : <p>To be eligible for this position, a <strong>Master's degree (Bac +5) or higher</strong> is required, ideally in <strong>Computer Science</strong> or <strong>Electronics</strong>. This solid education will be the foundation of your technical expertise.</p><br><br><p>The company is looking for a profile with significant experience ranging from <strong>5 to 10 years</strong> in software development. Proven experience in implementing Java and Vue.js projects is highly appreciated.</p><br><br><p>The essential technical skills for this role include:</p><br><br><ul><li>In-depth mastery of the <strong>Java</strong> language and its ecosystem (Spring Boot, Hibernate, etc.).</li><li>Excellent knowledge of the <strong>Vue.js</strong> framework and its concepts.</li><li>Understanding of microservices architectures and RESTful APIs.</li><li>Experience with relational (SQL) and/or NoSQL databases.</li><li>Knowledge of version control tools like Git.</li><li>Familiarity with Agile methodologies (Scrum, Kanban).</li></ul><p>Beyond technical aspects, good interpersonal skills, strong teamwork, and the ability to solve complex problems will be major assets. If you are passionate about development and want to take on new challenges, don't wait any longer to apply!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>We are looking for a Test Equipment Configuration Engineer to join our project team in the railway sector. With a minimum of 3 years in test equipment configuration, modeling, or system validation.</p><br><br><p><u><strong>Objective</strong></u></p><br><br><ul><li>Ensure the reliability and efficiency of test equipment by:</li><li>Modeling software environments for tests and validations.</li><li>Deploying and configuring test equipment (CoSim, TestBench, Trainlab, etc.).</li><li>Ensuring the sustainability, availability, and absence of regression in configurations.</li><li>Contributing to the continuous improvement of configuration and validation processes.</li></ul><p><strong>Missions</strong></p><br><br><p><u><strong>Modeling</strong></u></p><br><br><ul><li>Write the specifications for software environment models.</li><li>Develop models for tests and validations.</li><li>Test and validate solutions on PC, simulator, or test bench.</li><li>Investigate and diagnose detected anomalies.</li><li>Open and track change requests according to the applicable process.</li><li>Test modifications made to the models.</li><li>Trace modeled requirements to ensure complete traceability.</li><li>Ensure configuration management of the models. Deployment of Configurations</li></ul><p><strong><u>Produce CoSim configurations (collaborative simulation).</u></strong></p><br><br><ul><li>Produce TestBench configurations (test benches).</li><li>Produce Trainlab configurations (railway environment).</li><li>Manage the configuration of test equipment (CoSim, test bench, etc.).</li><li>Test configurations to ensure the absence of regression and proper installation.</li><li>Write test reports to document the results.</li><li>Log and track anomalies and evolutions of test equipment.</li><li>Process changes to test equipment as needed.</li><li>Ensure the sustainability and availability of test equipment.</li></ul> <br> Required profile : <p><strong><u>Technical Skills</u></strong></p><br><br><ul><li>Proven experience in modeling, test equipment configuration, or system validation.</li><li>Proficiency in modeling and simulation tools: Simulatio, E3.Series, TestStand.</li><li>Knowledge of diagnostic and traceability tools: Diagnostic Editor, TrainTracer, TraceView, Wireshark.</li><li>Experience with configuration management tools: ControlBuild, JIRA.</li><li>Ability to use test and validation tools: Utest, VNC Viewer.</li><li>Understanding of configuration management processes and industry standards (e.g., EN 50128 for rail).</li><li>Knowledge of test environments: CoSim, TestBench, Trainlab.</li></ul><p><u><strong>Soft Skills</strong></u></p><br><br><ul><li>Rigor and attention to detail: Ensure precise configuration and flawless traceability.</li><li>Analytical thinking: Ability to investigate and solve complex problems related to configurations.</li><li>Collaboration: Work in a team with developers, test engineers, and other stakeholders.</li><li>Autonomy: Manage priorities and meet deadlines in a dynamic environment.</li><li>Organization: Ability to manage multiple configurations and projects simultaneously.</li><li>Proactivity: Anticipate risks and propose improvements for test equipment.</li><li>Communication: Ability to explain complex technical concepts clearly.</li></ul><p><u><strong>Languages</strong></u></p><br><br><ul><li>Fluent French</li><li>Technical English</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Lear For You</b> <br> We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because <strong>we want to be more for you.</strong> A path to a better career. A better future. Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies. They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together. Are you ready for a better career? A better future?<br> <br> <br> <br> <br> <br><br><br><b>Job Description</b> <br> As part of the EU &amp; Africa IT team at the Rabat Tech Center in Morocco, you provide day-to-day operational support for Lear’s Palantir Foundry platform. You ensure applications, dashboards, data products, and pipelines remain stable, reliable, and effective after project delivery, helping business users maximize the value of Foundry in their daily operations.<br><br><br><b>Responsibilities</b> <br> </span><ul> <li>Provide first- and second-line support for Palantir Foundry applications, dashboards, and data products.</li> <li>Manage incident triage, investigation, and resolution to maintain platform availability and performance.</li> <li>Support business users by troubleshooting issues and explaining application functionality, dashboards, and data outputs.</li> <li>Monitor data pipelines, application health, and data freshness to proactively identify and resolve issues.</li> <li>Analyze logs, job failures, and data anomalies to diagnose problems and support root cause analysis.</li> <li>Collaborate with Foundry developers and data engineers to escalate defects, validate fixes, and improve platform stability.</li> <li>Maintain support documentation, runbooks, and standard operating procedures to ensure consistent service delivery.</li> <li>Identify recurring issues and improve support processes through automation, standardization, and operational enhancements.</li> </ul> <br><br><br><b> Requirements</b> <br> <ul> <li>Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience.</li> <li>2+ years of experience in application support, data support, or IT operations roles.</li> <li>Experience supporting business-critical applications in a production environment.</li> <li>Familiarity with Palantir Foundry, enterprise data platforms, data pipelines, dashboards, and SQL-based data investigations.</li> <li>Strong written and verbal English communication skills, with experience using ticketing systems and incident management processes.</li> </ul> <br><br><br><b>Equal Opportunity Employer</b> <br> <p><span><em>Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.</em></span></p><br> <p><span><em>We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.</em></span></p><br> <p><em><span>Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.</span></em></p><br><br><br><br> </div>

<p> <strong>Who we are?</strong> </p> <p> <strong>SupportYourApp </strong>is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions?</p> <p>Join our community as a <strong>Customer Support Consultant </strong>today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes.</p> <p> <strong>What you will do:</strong> </p> <ul> <li>Deliver outstanding customer support via emails, chats and calls;</li> <li>Follow internal procedures and SOPs;</li> <li>Collaborate with internal teams to ensure efficient issue resolution;</li> <li>Handle sensitive customer data with care and security;</li> <li>Apply the latest and greatest customer happiness practices;</li> <li>Maintain deep understanding of client solutions and meet KPI;</li> <li>Communicate with developers and cross-functional specialists.</li> </ul> <p> <strong>What you need to succeed in this role: </strong> </p> <ul> <li> <strong>Fluency in German and English (C1 or higher), both spoken and written;</strong> </li> <li> <strong>At least 6-12 months of experience in customer support;</strong> </li> <li>Strong analytical thinking and research skills;</li> <li>Positive, proactive and responsible attitude;</li> <li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul> <p> <strong>Benefits: </strong> </p> <ul> <li>Flexible schedule: 5 days a week, from 8:00 AM 4:00 PM or 12:00 PM 8:00 PM GMT+2;</li> <li>Opportunity to work fully remote;</li> <li>Inclusive international environment;</li> <li>Compensation in USD;</li> <li>Good bonuses for referring friends;</li> <li>Paid intensive training and probation;</li> <li>Work-life balance;</li> <li>Responsive management interested in your growth and long-lasting cooperation;</li> <li>Greenhouse conditions for self-development.</li> </ul> <p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p> <p> You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn .</p> <p>So if you're a proactive <strong>Support Specialist</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p> <p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p> <p>Know someone perfect for the role? Refer them and get rewarded!</p> <p> <em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em> </p> <p> <em>Your personal data will be processed as described in the SupportYourApp </em> <em>Candidate Privacy Notice</em> <em>.</em> </p> <p> </p> <p> <em>Internal code: 3WO</em> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010.<br> We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and chats; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 level); Experience in a technical support role; Networking experience (IPsec Tunnels, DNS, packet tracing, understanding of ports, role of firewall); Strong understanding of Network infrastructure (VPN, routing, split tunneling, WireGuard connector based tunnels); Strong understanding of network protocols (OpenVPN, IKEv2, WireGuard); Ability to read log files ; Familiarity with operating Windows, Linux, MacOS, Android and iOS ; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with AWS, Azure; Knowledge about function of IDP/SSO (G-Suite, Azure AD); Customer facing experience.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Choosing Capgemini means choosing a company where you can shape your career according to your aspirations. With the support and inspiration of a global community of experts, you can rewrite your future. Join us to redefine the boundaries of what's possible, help unlock the value of technology for the world's leading organizations, and contribute to building a more sustainable and inclusive world.</font></font></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">About the position: As part of the development of our integration and digital transformation projects, we are looking for a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Senior MuleSoft Developer</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> to strengthen our teams and work on high-value projects within complex and constantly evolving environments. Your mission</font></font><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and maintain integration flows and APIs based on the MuleSoft platform.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the analysis of business needs and the definition of appropriate integration solutions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">D. Develop interfaces between different applications, systems and services. Guarantee the quality, performance and security of the solutions implemented.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform unit tests, integration tests and provide technical support.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating with functional, technical teams and architects to ensure the success of projects.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To contribute to the continuous improvement of development practices and integration standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in code reviews, technical documentation and knowledge sharing within the team.</font></font></li> </ul><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your profile</font></font><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma from an engineering school or a Master's degree in Computer Science.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have at least </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">6 years of experience</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> in the development and integration of solutions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have solid expertise on the </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">MuleSoft Anypoint Platform</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a good knowledge of data exchange formats (JSON, XML) and associated protocols.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have significant experience in the design, development, and deployment of complex integration flows.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">One or more MuleSoft certifications are an asset. You demonstrate autonomy, rigor and excellent analytical skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You enjoy teamwork and have good communication skills.</font></font></li> </ul><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Some reasons to join us</font></font><ul> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality of work life:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Possibility of teleworking in Morocco as well as internationally and autonomy in the organization of your daily life, hybrid missions according to your preferences.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous learning:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> access to training and certifications dedicated to your technology, personalized support and structured integration pathway.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diverse projects and high impact:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> work with major accounts in diversified sectors with stimulating business and technological challenges.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cosyst me d'expertise</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : benefit from personalized technical support and active integration into our third-party SM communities.</font></font></li> </ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma from an engineering school or a Master's degree in Computer Science.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have at least </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">6 years of experience</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> in the development and integration of solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have solid expertise on the </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">MuleSoft Anypoint Platform</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a good knowledge of data exchange formats (JSON, XML) and associated protocols.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have significant experience in the design, development, and deployment of complex integration flows.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">One or more MuleSoft certifications are an asset. You demonstrate autonomy, rigor and excellent analytical skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You enjoy teamwork and have good communication skills.</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> <br> Job : <p>Context<br>Reporting to the IDH Infra team, you will work in a Huawei Cloud Stack (HCS) private cloud environment, within an ecosystem combining managed services and resources deployed from scratch, including Kubernetes clusters hosting data operators (Spark, Strimzi/Kafka, Airflow...).<br>The tooling is based on GitLab (code management, GitLab Registry, GitLab CI), Terraform, Ansible, Helm, and Kustomize.<br>The team provides project teams with a set of infrastructure enablers: ready-to-use cross-functional components (identity, observability, secrets, service exposure...). This position is dedicated to the development and evolution of these enablers: it is a developer role, with a good understanding of the cloud-native execution environment.<br>Main Missions<br>1. IAM - Ory (Kratos, Hydra, Keto, Oathkeeper)<br>Develop evolutions for the IAM component: authentication flows (login, registration, MFA, account recovery), identity federation, and SSO.<br>Integrate applications via OAuth2 / OpenID Connect (Hydra): manage clients, scopes, consent, tokens.<br>Model and implement authorization policies (Keto, Zanzibar-type model) and access rules (Oathkeeper).<br>Develop specific components: self-service UI, login/consent services, hooks and webhooks, connectors to existing directories (LDAP/AD).<br>Contribute to application maintenance and operations: Ory version upgrades, schema migrations, non-regression tests.<br>2. Observability<br>Design and evolve the observability stack: metrics (Prometheus), logs (Loki), traces (Tempo / Jaeger), visualization (Grafana).<br>Standardize application instrumentation with OpenTelemetry (SDK, collector, conventions).<br>Develop exporters, dashboards, and alerting rules "as code"; define reusable SLOs/SLIs.<br>Provide project teams with ready-to-use templates (libraries, Helm charts, dashboard templates).<br>3. Other infrastructure enablers<br>Secrets: integrate HashiCorp Vault (Kubernetes auth, secret injection, rotation).<br>Certificates: Cert-Manager, internal issuers and PKI, lifecycle automation.<br>Service exposure: Ingress controllers and API Gateway (routing, rate limiting, front-end authentication).<br>S3-compatible object storage (MinIO): self-service provisioning and access policies.<br>Develop Kubernetes operators or controllers and internal tools (CLI, API) to expose these components as self-service.<br>4. Industrialization &amp; Quality<br>Package enablers with Helm and Kustomize and deliver them via GitLab CI (build, tests, security scan, publication in GitLab Registry).<br>Write automated tests (unit, integration, end-to-end) and apply code review best practices.<br>Write technical documentation and user guides for project teams.<br>Provide occasional support to operations and project teams on the enablers.</p><br><br> <br><br> </div>