وظائف فنى مصاعد في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels &amp; Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><strong>Pourquoi travailler chez Fairmont Tazi Palace Tangier ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</p><br><br>Description du poste<br><br><ul><li>Assure l'installation, la maintenance préventive et corrective des équipements de réfrigération, de climatisation et de ventilation de l'établissement.</li><li>Diagnostique les pannes et réalise les interventions nécessaires afin de garantir le bon fonctionnement des installations.</li><li>Veille au bon état de fonctionnement des chambres froides, systèmes de climatisation, équipements frigorifiques et installations CVC (Chauffage, Ventilation et Climatisation).</li><li>Effectue les contrôles périodiques et les opérations de maintenance préventive conformément au plan de maintenance.</li><li>Contrôle les performances des équipements et propose des actions d'amélioration afin d'optimiser leur efficacité énergétique.</li><li>Veille au respect des normes de sécurité, des réglementations environnementales et des procédures internes lors des interventions.</li><li>Assure le suivi des interventions, renseigne les documents de maintenance et signale toute anomalie nécessitant une action corrective.</li><li>Contrôle l'état des équipements, des outils et des pièces de rechange nécessaires aux interventions.</li><li>Intervient rapidement en cas de dysfonctionnement afin de limiter l'impact sur le confort des hôtes et d'assurer la continuité des opérations de l'établissement.</li></ul><br>Qualifications<br><br><p><strong>Expérience et formation</strong></p><br><ul><li>Diplôme en Froid Industriel, Génie Climatique, Maintenance des Systèmes Énergétiques et Climatiques ou domaine équivalent.</li><li>Minimum de 2 années d'expérience en tant que Technicien Frigoriste, idéalement au sein d'un hôtel de luxe ou d'un établissement de même standing.</li></ul><p><strong>Compétences techniques</strong></p><br><ul><li>Bonne maîtrise des systèmes de climatisation (HVAC/CVC), de ventilation, de réfrigération et des chambres froides.</li><li>Capacité à assurer la maintenance préventive et corrective des installations techniques d'un établissement hôtelier.</li><li>Bonne connaissance des fluides frigorigènes, des circuits frigorifiques et des équipements de régulation.</li><li>Capacité à diagnostiquer les dysfonctionnements et à réaliser les réparations dans le respect des normes techniques et de sécurité.</li><li>Bonne maîtrise de la lecture des plans et schémas techniques.</li><li>Connaissance des procédures de maintenance préventive, de la gestion des interventions et de l'optimisation des performances énergétiques.</li><li>Bonne connaissance des normes de sécurité et des réglementations applicables aux installations frigorifiques.</li></ul><p><strong>Qualités personnelles</strong></p><br><ul><li><p>Rigueur, sens de l'organisation et souci constant de la qualité des interventions.</p><br></li><li><p>Réactivité et capacité à intervenir efficacement afin d'assurer la continuité des services de l'hôtel.</p><br></li><li><p>Excellentes capacités d'analyse, de diagnostic et de résolution de problèmes techniques.</p><br></li><li><p>Esprit d'équipe et excellente capacité à collaborer avec les différents départements de l'établissement.</p><br></li><li><p>Autonomie, sens des responsabilités et respect strict des procédures de sécurité.</p><br></li><li><p>Engagement constant à maintenir les installations techniques aux standards d'excellence d'un établissement de luxe.</p><br></li></ul><p><strong>Langues :</strong></p><br><ul><li>Bonne maîtrise du français, à l’oral comme à l’écrit.</li><li>La maîtrise de l’anglais constitue un atout.</li></ul><br>Informations supplémentaires<br><br><p><strong>Employee Benefits:</strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont &amp; Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong><br>Respect:<br>We value the needs, ideas and individuality of others.&nbsp;We treat everyone with fairness and dignity.&nbsp;</p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.​</p><br><p>Belonging:<br>We celebrate our differences.&nbsp;We support each other and&nbsp;we always stand together.​</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that&nbsp;create unforgettable experiences.&nbsp;​</p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.​</p><br><p><strong>Diversity &amp; Inclusion</strong></p><br><p>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> <br> Job : <p>Your mission will be to manage fiber orders across the entire metropolitan area and overseas territories!</p><br><br><p>By acting on the production chain, by taking charge of:<br>IT issues within your scope of activity<br>Multichannel requests within your responsibility<br>• You ensure proactive handling of customer orders through real-time management of customer and IT blocking issues.<br>• You contribute to a positive customer experience by respecting production deadlines.<br>• You inform customers of any changes in delivery conditions.<br>• You actively participate in improving internal and cross-functional processes to offer our customers a quality experience and a different relationship.<br>&nbsp;</p><br><br> <br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. As a Client Relations Manager, you will be responsible for delivery of departmental results through successful direction and management of team or staff. While in this role, you will ensure high levels of customer satisfaction by establishing and measuring group performance against quality and productivity guidelines. Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Because of the nature of this position, you should have excellent communication skills, as well as the ability to provide leadership and direction to a professional team. As a Manager, you will demonstrate good judgment in the balancing of customer, employee, and company objectives. Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelors degree as well as at least 3 years Client Relations experience or appropriate related experience at Oracle. In addition, a proven track record of excellent problem solving and research skills, and excellent communication skills, while projecting a positive, professional image.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Foundever</strong> is defined by a culture strongly driven by <strong>innovation</strong>, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a <strong>collaborative</strong> culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A <strong>competitive</strong> dimension reinforces performance expectations and results orientation, while a more moderate <strong>organizational</strong> component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings. </p><br><br> <br> Job : <p>Foundever Group is hiring for its Casanearshore site customer advisors who will be responsible for providing technical assistance to customers experiencing difficulties, with the goal of customer loyalty and satisfaction by offering a complete and reliable answer to their needs.</p><br><br><p>In this context, you will be responsible for:<br>• Answering customer calls;<br>• Listening to and diagnosing their needs in order to provide them with the appropriate solution;<br>• Applying defined processes and mastering the use of tools;<br>• Reporting any information that helps identify a malfunction or improve a procedure;<br>• Contributing to the smooth running of the service;<br>• Ensuring that qualitative and quantitative objectives set by management are met.</p><br><br> <br> <br> Required profile : <p>* Profile Sought:</p><br><br><p>• Educated to Baccalaureate level or higher;<br>• A good level of French (spoken and written);<br>• Listening and service-oriented;<br>• Good computer skills;<br>• Diligent, involved, punctual.</p><br><br><p><br>* Social benefits and others:</p><br><br><p>• Permanent contract (CDI) from the first day of training;<br>• Training paid at 100%;<br>• Attractive social benefits (Health Insurance, Social Club, etc.);<br>• Transport provided for both arrival and departure.</p><br><br><p>Like all positions in our company, this position is open to people with reduced mobility.</p><br><br><p>* Working hours:</p><br><br><p>08:00 - 22:00</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're looking for a dynamic and results-driven Technical Sales Representative to join our team in Agadir-Ida-Outanane, Morocco. In this role, you'll be the bridge between our innovative technical solutions and our valued customers, combining your sales expertise with deep product knowledge to drive business growth and customer satisfaction. This position offers an exciting opportunity to make a meaningful impact in a fast-paced, collaborative environment where your technical acumen and sales skills will be equally valued.</p><p>Initiate and maintain strategic relationships with existing and prospective customers through regular field visits, sales calls, and virtual consultations to understand their needs and position tailored solutions</p><p>Deliver comprehensive product information and technical expertise to customers, demonstrating a thorough understanding of our offerings and their applications in real-world scenarios</p><p>Develop and execute annual trial and demonstration plans to showcase new products and solutions that align with customer requirements and market opportunities</p><p>Provide innovative technical solutions to complex customer challenges while maintaining transparent communication with internal product and technical teams</p><p>Develop and implement strategic sales action plans to achieve annual sales targets, revenue goals, and margin objectives while maintaining detailed records and forecasts</p><p>Conduct approximately 70% of your time in field-based activities within your assigned territory, building relationships and identifying growth opportunities</p><p>Analyze market trends, customer feedback, and competitive landscape to inform strategic recommendations and support business development initiatives</p><p>Collaborate with cross-functional teams including product specialists, engineers, and customer success to ensure seamless customer experiences and successful project outcomes</p><p>Prepare and deliver compelling presentations and product demonstrations that effectively communicate value propositions to diverse customer audiences</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>Required Qualifications:</b></li><li>Bachelor's degree in a relevant discipline (such as Agriculture, Horticulture, Engineering, or related field) or equivalent professional experience demonstrating technical competency</li><li>Proven sales experience with a demonstrated track record of implementing market development plans and achieving profitable growth</li><li>Strong written and verbal communication skills with the ability to articulate complex technical concepts to diverse audiences</li><li>Technical product knowledge and crop/solution management expertise relevant to your industry sector</li><li>Proficiency in sales forecasting, budget management, and financial analysis</li><li>Ability and willingness to work outdoors and in various environmental conditions as required by the role</li><li>Valid driver's license and willingness to travel regularly within the assigned territory</li><li>Proficiency with CRM software, Microsoft Office Suite, and sales management tools</li><li><b>Preferred Qualifications:</b></li><li>Established experience within the agricultural, horticultural, or technical sales industry with demonstrated customer relationships</li><li>Knowledge of the Moroccan market, regional agricultural practices, or local business customs</li><li>Experience with territory management and business development in emerging or developing markets</li><li>Certification or advanced training in sales methodologies, technical product training, or industry-specific credentials</li><li>Multilingual capabilities, particularly fluency in French and/or Arabic alongside English</li><li>Experience using data analytics tools to inform sales strategies and customer insights</li><li>Proven ability to identify and cultivate new business opportunities while managing existing accounts</li><li><b>Essential Competencies:</b></li><li>Strong analytical and problem-solving abilities with a detail-oriented approach to customer challenges</li><li>Exceptional organizational and time management skills with the ability to manage multiple priorities effectively</li><li>Resilience and adaptability in a dynamic, goal-oriented sales environment</li><li>Collaborative mindset with the ability to work effectively with internal teams and external stakeholders</li><li>Customer-focused approach with genuine empathy and commitment to long-term relationship building</li><li>Assertiveness and decisiveness in negotiations while maintaining professional integrity and transparency</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><font dir="auto" ><font dir="auto" >Machinist</font></font></font></font></p><p><font dir="auto" ><font dir="auto" ><br></font></font></p><p><font dir="auto" ><font dir="auto" >Experience an extraordinary and unique adventure within a large industrial group, with the agility and autonomy of an SME. Contract type: Local; Fixed-term contract. Your role: The Machinist participates in the launch/start-up of a 5-axis machining center by managing production programs (tooling preparation, CNC programs, machining). As a Machinist, your responsibilities will be as follows*: Preparation of machining operations: - Perform tests, adjust spindle settings and tooling according to the different axes at the start of the shift. - Respect the choice of cutting tools and the change frequency to produce the desired part according to the standards for each program. Execution of machining operations: - Execute and monitor the machining program according to the standards for each program. - Deburr machined parts according to the standards for each program. - Ensure and verify the conformity of machined parts/burrs before proceeding with the manufacturing flow. Maintenance and upkeep: - Perform and ensure first-level maintenance of the machining equipment at the start of each shift. - Alert the line manager/maintenance department in case of machine malfunction. - Participate in resolving technical/mechanical problems with the machine. - Ensure the conformity of equipment (handling equipment, machine, tools, tooling, measuring instruments, etc.). Documentation and communication: - Adhere to the manufacturing schedule and the batch composition box standard (KANBAN). - Propose continuous improvement strategies to optimize the machining process. - Carry out all tasks within the scope of their duties or as requested by the line manager. Organization and Safety: - Ensure tidiness/5S at the workstation and in the tool storage area. - Ensure the proper use of handling/lifting equipment. *Non-exhaustive list. Required Skills and Knowledge: A background in Production Engineering / Computerized Mechanics or Machining. A maximum of 3 years of experience in a similar position; experience in aeronautics will be required. Autonomy in operating machinery. Your interpersonal skills, curiosity, and ability to be proactive and innovative will allow you to successfully carry out your duties and thrive in this role. You will work in a dynamic and growing environment. You will benefit from the agility and flexibility of an SME combined with the stability and resources of an international group that has existed for 170 years. You will benefit from a personalized integration program upon taking up your position, regular training within a group where career development prospects are rich and diverse.We are committed to an environmental and social (CSR) policy focusing on Biodiversity, Diversity &amp; Inclusion, Parenthood, Ethics, and Skills Development. We aim for carbon neutrality by 2050 for all our activities. We have invested 5% of our revenue annually for the past 20 years in innovation for sustainable development.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Candidates should have a background in Production Engineering/Computerized Mechanical Engineering or Machining and a maximum of 3 years' experience in a similar role; experience in the aeronautics industry is required. The ability to operate machinery independently is essential. Your interpersonal skills, curiosity, proactive approach, and innovative mindset will enable you to successfully fulfill your responsibilities and thrive in this position.</font></font></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Maroc Climate and Security (MCS) – Carrier</strong> operates within a <strong>predominantly cooperative culture</strong>, where people, trust and team spirit shape daily collaboration. The organization relies on a close management approach that supports empowerment, mentorship and collective commitment to meaningful missions. This collaborative foundation is balanced by a <strong>strong performance orientation</strong>, reflected in clear objectives and results-driven practices. It is further complemented by an <strong>innovative dimension</strong> that values initiative, alongside <strong>structured organizational processes</strong> ensuring efficiency, consistency and reliability. </p><br><br> <br> Job : <ul><li>Produce and update industrial mechanical and/or electrical technical drawings</li><li>Design and modify technical plans according to project requirements</li><li>Collaborate with Sales and Operations teams to understand client needs</li><li>Ensure compliance with quality standards and project deadlines</li><li>Perform quality control of plans before validation</li><li>Participate in the improvement of work methods and processes</li><li>Manage priorities to ensure project delivery on time</li><li>Ensure the updating and archiving of technical documents</li></ul> <br> Required profile : <ul><li>Degree or training in Industrial Design, Mechanical Engineering, Electromechanical Engineering, or similar field</li><li>Experience in mechanical and/or electrical design</li><li>Experience in the elevator, construction, or industrial engineering sector is an asset</li><li>Experience in the elevator field is highly desired</li><li>Good command of AutoCAD and Autodesk tools</li><li>Good ability to read and interpret technical drawings</li><li>Very good command of French, both spoken and written</li><li>Knowledge of English is a plus</li><li>Rigor, precision, and organizational skills</li><li>Team spirit and customer orientation</li><li>Good management of priorities and adherence to deadlines</li><li>Ability to work independently and in a team</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Customer Solution Engineer – Solution - Experienced</b></p><br><p><b>Location: Casablanca, Morocco</b></p><br><p><b>About the role</b></p><br><p>As a <b>Customer Solution Engineer – Solution</b>, you will provide technical expertise to the Sales and Customer Solutions Engineering teams, translating customer requirements into optimal and commercially viable KONE solutions. As part of KONE’s <b>early engagement team</b>, you will help shape customer requirements and building specifications, ensuring KONE solutions are considered from the early stages of a project.</p><br><p>The role focuses on <b>non-standard and complex tender opportunities</b>, taking ownership of the overall solution, including products, services, integrations, specifications, costs and lead times. You will collaborate with Sales, Supply Line and other local, Area and Global teams to develop the right solution. You will use your strong understanding of KONE solutions and services across different business lines and customer segments, while considering the full solution lifecycle, including <b>engineering, materials, installation, project management and maintenance</b>.</p><br><p><b>What you will do</b></p><br><ul><li>Work closely with Sales to develop optimal technical solutions that meet customer requirements.</li><li>Translate customer needs into clear technical specifications and solution proposals.</li><li>Develop and coordinate solutions across KONE business lines, including elevators, escalators, doors and services.</li><li>Manage solution planning, including <b>costing, specifications, lead times, technical feasibility and installation requirements</b>.</li><li>Coordinate with Supply Line, Installation, Maintenance, Project Management, Sourcing and other stakeholders to develop complete solutions.</li><li>Conduct or coordinate traffic analyses, energy calculations and technical feasibility assessments.</li><li>Ensure proposed solutions are practical to install, maintain and support throughout the product lifecycle.</li><li>Ensure solutions comply with applicable <b>local codes, regulations, safety, environmental requirements and KONE engineering standards</b>.</li><li>Prepare technical tender submissions, compliance and deviation lists, layouts and technical documentation.</li><li>Provide technical input into pre-tender and pre-booking reviews, including costs, lead times, risks and contractual requirements.</li><li>Evaluate technical risks and identify appropriate solutions for non-standard requirements.</li><li>Support complex projects through the engineering process and ensure a smooth handover to the project engineering team.</li><li>Work with third-party suppliers where required and coordinate technical inputs for external quotations.</li><li>Provide technical support and training to Sales, Installation and Maintenance teams.</li><li>Contribute to the development and standardisation of KONE solutions and share knowledge across the Customer Solutions Engineering network.</li><li>Support <b>modernisation projects</b>, including component upgrades, full replacements and existing building lift projects.</li></ul><p><b>What you bring</b></p><br><ul><li><b>5–7 years of relevant experience in the elevator industry.</b></li><li>Strong technical understanding of elevator solutions and related products and services.</li><li>Experience translating customer requirements into technical solutions and specifications.</li><li>Understanding of new construction and building modernisation processes.</li><li>Good knowledge of relevant technical codes, standards, environmental and sustainability requirements.</li><li>Experience with engineering tools such as <b>CAD and BIM</b>.</li><li>Understanding of solution costing, including materials, engineering, installation and maintenance.</li><li>Experience with site surveys and existing building modernisation or installation methods.</li><li>Basic understanding of competitor technical solutions.</li><li>Good communication and collaboration skills, with the ability to work effectively across multiple teams.</li><li>Strong analytical and problem-solving ability with a high level of attention to detail.</li><li>Good working knowledge of English and strong IT skills.</li></ul><p><b>What we are looking for</b></p><br><p>You are a technically strong and customer-focused engineer who enjoys finding practical solutions to complex challenges. You can understand the customer's needs, work through technical and commercial considerations, and turn them into a solution that can be successfully delivered.</p><br><p>You are comfortable collaborating with Sales, customers, suppliers and technical teams, and you have the confidence to communicate technical recommendations and influence decisions.</p><br><p><b>Why join KONE?</b></p><br><p>At KONE, you will have the opportunity to work on complex and innovative solutions that improve the flow of people in buildings and cities. You will collaborate with experienced professionals across the organisation while developing your expertise in customer solutions, engineering and the elevator industry.</p><br><p>If you are an experienced elevator engineer looking to take your technical expertise into a solution-focused and customer-facing role, we would like to hear from you.</p><br><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br>2026-07-30<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p><span>At Otis, we move billions of people every day! How? Through our talented Team of more than 72,000 employees, who are passionate about what we do and what’s next.</span></p><br><p><span>From our foundation of excellent products (escalators, elevators and moving walkways) to our next chapter of digital transformation, this is a great time to join our Company!</span></p><br><p><b><span>OTIS</span></b><span>, a global leader in the elevator industry, is expanding its team and is hiring several <b>NEW EQUIPMENT PROJECT MANAGERS (F/M) </b>in <b>MORROCCO</b>.</span></p><br><p><b><u><span>Role Overview:</span></u></b></p><br><p><span>We are seeking a highly skilled and motivated professional responsible for managing and executing elevator installation projects from contract review to handover, ensuring timely, within-budget, and high-quality delivery while maintaining excellent customer satisfaction and adhering to company policies and procedures.</span></p><br><p><i><span>This person can be based in Casablanca, Rabat, Marrakech, and/or Tangier.</span></i></p><br><p><b><u><span>On a typical day you will:</span></u></b></p><br><p><u><span>Contract Review &amp; Project Planning</span></u></p><br><ul><li><p><span>Review contracts, tender documents, and project specifications to understand scope, timelines, and commercial terms.</span></p><br></li><li><p><span>Identify risks, opportunities, clarifications, and mitigation strategies.</span></p><br></li><li><p><span>Collaborate with Sales Representatives for project takeover and establish project plans, budgets, resource allocation, milestones, timelines, and KPIs.</span></p><br></li><li><p><span>Coordinate with cross-functional teams to ensure successful project execution.</span></p><br></li></ul><p><span>​</span></p><br><p><u><span>Project Execution &amp; Resource Management</span></u></p><br><ul><li><p><span>Manage and coordinate labor, subcontractors, materials, equipment, and deliveries.</span></p><br></li><li><p><span>Schedule subcontractor activities and monitor project progress, quality, costs, and timelines.</span></p><br></li><li><p><span>Ensure effective utilization of project resources throughout execution.</span></p><br></li></ul><p><span>​</span></p><br><p><u><span>Budget &amp; Commercial Management</span></u></p><br><ul><li><p><span>Develop and manage project budgets, expenses, billing terms, payment certificates, and cash flow.</span></p><br></li><li><p><span>Identify cost-saving opportunities and risk mitigation measures.</span></p><br></li><li><p><span>Manage Variation Orders (VOs), including documentation, approvals, pricing, and scheduling impacts.</span></p><br></li></ul><p><u><span>Customer Relationship Management</span></u></p><br><ul><li><p><span>Develop and maintain strong customer relationships.</span></p><br></li><li><p><span>Communicate project progress, timelines, and expectations.</span></p><br></li><li><p><span>Address customer concerns and ensure customer satisfaction.</span></p><br></li><li><p><span>Identify opportunities for business conversion and growth.</span></p><br></li></ul><p><u><span>Team Leadership</span></u></p><br><ul><li><p><span>Supervise installation, testing, and commissioning teams.</span></p><br></li><li><p><span>Provide technical guidance and support.</span></p><br></li></ul><p><u><span>Quality, Safety &amp; Compliance</span></u></p><br><ul><li><p><span>Conduct regular site visits to monitor progress, quality, and safety.</span></p><br></li><li><p><span>Identify and resolve issues, defects, and deviations.</span></p><br></li><li><p><span>Ensure compliance with company quality standards, Otis safety requirements, and product compliance processes.</span></p><br></li><li><p><span>Conduct FPAs for employees and subcontractors.</span></p><br></li><li><p><span>Liaise with FOD regarding product quality issues.</span></p><br></li></ul><p><u><span>Commissioning &amp; Handover</span></u></p><br><ul><li><p><span>Coordinate commissioning activities and ensure system functionality and performance.</span></p><br></li><li><p><span>Conduct customer training.</span></p><br></li><li><p><span>Manage handover to the Service Department and the customer, ensuring all findings are properly closed.</span></p><br></li></ul><p><b><u><span>What You Will Need to be Successful:</span></u></b></p><br><ul><li><p><span>Bachelor’s degree in engineering, Construction Management, Project Management, Business Administration, or a related field.</span></p><br></li><li><p><span>Proven experience in project management or in a similar technical environment.</span></p><br></li><li><p><span>Experience managing contracts, project budgets, cash flow, billing processes, and commercial terms.</span></p><br></li><li><p><span>Demonstrated ability to manage subcontractors, labor resources, material deliveries, and project schedules.</span></p><br></li><li><p><span><span><span>S</span></span></span><span>trong knowledge of project planning, risk management, cost control, and KPI tracking.</span></p><br></li><li><p><span>Experience leading cross-functional teams, including installation, testing, and commissioning personnel.</span></p><br></li><li><p><span>Knowledge of quality assurance processes, safety standards, and compliance requirements.</span></p><br></li><li><p><span>Proficiency in Microsoft Office and project management tools.</span></p><br></li><li><p><span>Ability to manage multiple projects simultaneously while meeting deadlines.</span></p><br></li></ul><p><b><u><span>Preferred Qualifications</span></u></b></p><br><ul><li><p><span>Project Management certification.</span></p><br></li><li><p><span>Experience in the elevator, escalator, building systems, construction, or industrial sectors.</span></p><br></li><li><p><span>Knowledge of health and safety regulations and industry best practices.</span></p><br></li><li><p><span>Experience working in customer-facing project environments.</span></p><br></li></ul><p><u><b><span>Soft Skills &amp; Competencies</span></b></u></p><br><ul><li><p><span>Strong customer relationship management and stakeholder communication skills.</span></p><br></li><li><p><span>Strong problem-solving, decision-making, and organizational skills.</span></p><br></li><li><p><span>Team Spirit: Ability to work effectively within a team and contribute to the company’s objectives.</span></p><br></li><li><p><span>Adaptability: Ability to work in a dynamic environment and manage changing priorities.</span></p><br></li><li><p><span>Communication Skills: Strong communication in French and working English (written and verbal).</span></p><br></li></ul><p><b><u><span>What can we offer you?</span></u></b></p><br><ul><li><p><span>The chance to work for an industry leading company and a global brand.</span></p><br></li><li><p><span>A culture that encourages innovation and appreciation of our talent is the key to our success.</span></p><br></li><li><p><span>Competitive compensation package.</span></p><br></li><li><p><span>Growth opportunities in a multinational environment.</span></p><br></li></ul><p><span>​</span></p><br><p>#BuildWhatsNext</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;</p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.&nbsp;&nbsp;</p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.&nbsp;&nbsp;</p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. &nbsp;</p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.&nbsp;&nbsp;&nbsp;</p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.&nbsp; We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.&nbsp;&nbsp;</p><br><p>Become a part of the Otis team and help us #Buildwhatsnext!&nbsp;</p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.&nbsp;</i></p><br><p><b><i>It's time to make a move. Join our flow.&nbsp;</i></b></p><br><p>We have an exciting opportunity for an energetic and enthusiastic Customer Solution Engineer - Product, who provides technical expertise on the optimal KONE product for the customer. The position will be based in Casablanca.</p><br><p>He/she should understands how customer needs are translated into product-specific requirements and is accountable for coordination of all engineering work until the project is handed over to maintenance and will provides technical expertise support to the front line CSE team, field operation and sales team in Delivery process to handle order management and successfully implement KONE products and service solutions, that meet customer’s contract specification by cost and leads time effective way, while ensuring compliance to codes and standards.</p><br><p><b><i>What will you do?</i></b></p><br><p><b>Collaboration with sales</b></p><br><ul><li>Responsible for finding the optimal KONE product to meet the customer’s needs for non-standard with Special Engineering requirements.</li><li>Selects the correct product platform on which to make the offer and ensures the offer is Competitive.</li></ul><p><b>Product planning – Costing</b></p><br><ul><li>Involves Supply Line, installation, maintenance, and project management to understand both the materials and the service cost of the product when needed</li><li>Responsible for correct product costings in non-standard cases, both for corporate and local Materials</li></ul><p><b>Product planning – Specs</b></p><br><ul><li>Accountable for detailed, custom product plans for non-standard cases (collaborates with the SL Engineering team when needed)</li><li>Creates product specifications for corporate materials and local materials.</li><li>Performs initial and revised non-standard energy calculations.</li><li>Performs simple traffic analyses.</li><li>When accountable for the overall engineering of the project:</li><li>Accountable for technical site surveys</li><li>Accountable for the technical content of the order between MS 0b and MS 2z</li></ul><p><b>Product planning – Availability and lead times</b></p><br><ul><li>Coordinates product lead times from Supply Line and local sourcing</li></ul><p><b>Product planning – Installability</b></p><br><ul><li>Ensures that the proposed product can be installed</li><li>Ensures that the cost and work effort impact of installation is part of product plans, especially in non-standard installation situations</li></ul><p><b>Product planning – Maintainability</b></p><br><ul><li>Ensures that the planned proposed product fulfils the customer’s product lifecycle needs</li><li>Identifies possible deviations to standard maintenance methods and ensures that resolutions are found</li></ul><p><b>Product planning – Compliance</b></p><br><ul><li>Ensures that the proposed product fulfils local codes, regulations and safety requirements</li><li>Ensures alignment with environmental regulations</li><li>Ensures that the planned product complies with KONE’s Engineering Policy</li></ul><p><b>Key tasks in the KONE Customer process</b></p><br><ul><li>Provides content for pre-booking reviews (technical product, costs, lead times, risks, and verification of technical content in contracts)</li><li>Executes activities for holistic product planning</li></ul><p><b>Are you the one</b></p><br><ul><li>Bachelor’s degree in mechanical, electrical, or Civil Engineering.</li><li>2-3 years of experience in the elevator industry is a must.</li><li>Candidate with minimum 1 to 2 years of experience in AutoCAD.</li><li>Proficient with MS Office Word, Excel, and PowerPoint.</li><li>Excellent communication and influencing skills in English.</li><li>Excellent collaboration skills and capability to teamwork with people from different cultural backgrounds.</li><li>Capability for analytical thinking and focus on details - distinguishes between important information and irrelevant or minor details.</li><li>Ability to work with global colleagues considering different time zones, language competencies and differences in working culture.</li><li>Excellent technical understanding of elevator, escalator, and Advanced People Flow solutions that meet the customer expectations is considered a plus.</li></ul><p><b><span>What do we offer</span></b></p><br><ul><li>Great dynamic team promoting a collaborative environment.</li><li>Total reward elements that engage and motivate our employees and help us make KONE a great place to work.</li><li>Comprehensive learning and development programs covering a wide range of professional skills.</li><li>Engaging job with position description and clear targets.</li><li>Regular feedback through performance discussions.</li><li>Opportunities for individual development.</li><li>Mentoring and coaching programs.</li><li>Flexibility, trust and respect.</li><li>Value-based culture, behaviors and ethics.</li><li>Sustainability and innovation.</li><li>Working for a successful organization.</li></ul><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference.</i></p><br><p><i>It's time to make a move. Join our flow.</i></p><br><p>As a global leader in the elevator and escalator industry, we believe in improving performance through inspiring, engaging and developing our people. Being a part of a global network of people, we are looking for a unique individual that would leverage working in a culture that fosters innovation and empowers individuals to make a difference.</p><br><p>Reporting directly to the<b> Head of Africa Major Projects</b>, we are looking for an energetic and enthusiastic <b>Project Manager</b> to be based in our <b>Casablanca/Marrakech/Rabat</b> office. In this role, you will lead the installation team and be responsible for planning, organizing, and directing the completion of all projects for KONE while ensuring these projects are on time, on budget, and within scope. The position will also require you to manage specific large projects where you will be accountable for managing the scope, schedule and budget of the assigned project(s). You will be the interface with all key stakeholders both internally and externally during the project, especially focusing on continuous, proactive collaboration with the customer.</p><br><p>This is a unique opportunity to join a team of professionals who believe that one of KONE’s value propositions to the customer is the focus on delivering projects on time and on budget without compromising Safety and Quality. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!</p><br><p><b><span>What You Will Do</span></b></p><br><p>Site Supervision &amp; Project Management</p><br><ul><li>Lead the safe and successful delivery of elevator and escalator installation projects from handover to completion.</li><li>Ensure full compliance with KONE safety, quality, and environmental standards.</li><li>Plan and manage installation schedules, resources, materials, tools, and subcontractors to ensure projects are delivered on time and within budget.</li><li>Monitor project costs and financial performance, maintaining profitability and achieving project targets.</li><li>Coordinate project handovers with the Sales team and ensure sites are fully prepared before installation begins.</li><li>Manage project administration, including workforce planning, progress reporting, documentation, and updates within KONE systems.</li><li>Work closely with Finance to ensure invoicing and payment milestones align with contractual requirements.</li><li>Oversee final inspections, testing, commissioning, and the successful handover of completed installations to the Service team.</li></ul><p>Customer &amp; Subcontractor Management</p><br><ul><li>Deliver an exceptional customer experience through high-quality project execution and regular communication.</li><li>Manage subcontractor performance, ensuring compliance with KONE safety and quality standards.</li><li>Build strong relationships with customers and subcontractors to support successful project delivery.</li><li>Identify opportunities for project variations and additional sales opportunities.</li></ul><p>Leadership &amp; People Management</p><br><ul><li>Lead, coach, and develop installation teams, promoting a culture of safety, quality, and continuous improvement.</li><li>Set clear objectives, allocate resources effectively, and monitor team performance.</li><li>Support employee development through coaching, training, and performance feedback.</li></ul><p><b><span>Are you the one?</span></b></p><br><ul><li><span>Engineering Degree</span></li><li><span>3+ years of experience in PM role </span></li><li><span>Experience in Elevator and escalator industry is an advantage</span></li><li><span>Proven experience in the construction or engineering industry, with responsibility for site supervision, project coordination, and subcontractor management.</span></li><li><span>Excellent English, Arabic and French language skills </span></li><li><span>Strong communication skills.</span></li><li><span>Excellent negotiation skills and ability to take initiatives.</span></li><li><span>PMP certificate is a plus.</span></li></ul><p><b><span>What do we offer?</span></b></p><br><ul><li>Great dynamic team promoting a collaborative environment.</li><li>Total reward elements that engage and motivate our employees and help us make KONE a great place to work.</li><li>Comprehensive learning and development programs covering a wide range of professional skills.</li><li>Engaging job with position description and clear targets.</li><li>Regular feedback through performance discussions.</li><li>Opportunities for individual development.</li><li>An ethical business environment.</li><li>Mentoring and coaching programs.</li><li>Flexibility, trust and respect.</li><li>Value-based culture, behaviors and ethics.</li><li>Sustainability and innovation.</li><li>Working for a successful organization.</li></ul><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. </i></p><br><p><i>Your career is a journey, and how you travel makes a difference.</i></p><br><p><i>It's time to make a move. Join our flow.</i></p><br><p>Reporting directly to the <b>Sales &amp;</b> <b>Operations Manager Service</b>, we are looking for an energetic and enthusiastic <b>Maintenance Supervisor</b> to be based in our <b>Rabat/North Region</b> office. In this role, you will lead the operational service delivery team that ensures that KONE always delivers on its commitments to our customers in a safe and timely manner and to the agreed standards of quality.</p><br><p>A <b>Maintenance Supervisor</b> focusses on creating customer trust, value, and loyalty and hence we are looking for somebody with a proven track record of being a go-getter and understanding customer service at its core. We need someone who can influence, is result driven and is customer centric.</p><br><p>This is a unique opportunity to join a team of professionals who thrive to offer the best service. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!</p><br><p><b>What will you do?</b></p><br><ul><li>Lead and manage the maintenance team to ensure safe, high quality and complete-on-time delivery of maintenance solutions within budget.</li><li>Be there and act as the KONE interface to customers and other stakeholders.</li><li>Support the sales team in following up with sales leads and providing KONE service and technical experience.</li><li>Leading and supporting the maintenance team in solving and closing the open callouts and reacting in case of stopped equipment and or safety issues.</li><li>Facilitate the delivery of service according to the service contract requirements, time limits and the KONE quality standards while adhering to local regulations.</li><li>Prepare the overall maintenance program and resource planning.</li><li>Responsible for administrative activities of the maintenance team including daily human resource management (absences, time sheet review/approvals) and report project progress (schedule, maintenance hours, fitter time sheets, budget and risk analysis) to the management team.</li><li>Maintain project documentation and use the KONE tools available.</li></ul><p><b>Are you the one?</b></p><br><ul><li>Hold a Diploma or higher in Mechanical or Electrical Engineering.</li><li>Experience in the elevator and escalator industry is a must.</li><li>Minimum 3 - 5 years’ experience in the elevator and escalator industry in a supervisory position is an advantage.</li><li>Effective leader and coach with the ability to motivate a successful team.</li><li>Highly motivated, goal oriented, diligent, organized self-starter with an orientation towards a high level of customer service.</li><li>Ability to work together as a team and promote a harmonious environment.</li><li>Passion for Mechanical &amp; Electrical vocations, with a proven track record and a strong customer focus.</li><li>Excellent English communication.</li></ul><p><b>What do we offer?</b></p><br><ul><li>Great dynamic team promoting a collaborative environment.</li><li>Total reward elements that engage and motivate our employees and help us make KONE a great place to work.</li><li>Comprehensive learning and development programs covering a wide range of professional skills.</li><li>Engaging job with position description and clear targets.</li><li>Regular feedback through performance discussions.</li><li>Opportunities for individual development.</li><li>Mentoring and coaching programs.</li><li>Flexibility, trust and respect.</li><li>Value-based culture, behaviours and ethics.</li><li>Sustainability and innovation.</li><li>Working for a successful organization.</li></ul><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://careers.kone.com/en/</u></i></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Maroc Climate and Security (MCS) – Carrier</strong> operates within a <strong>predominantly cooperative culture</strong>, where people, trust and team spirit shape daily collaboration. The organization relies on a close management approach that supports empowerment, mentorship and collective commitment to meaningful missions. This collaborative foundation is balanced by a <strong>strong performance orientation</strong>, reflected in clear objectives and results-driven practices. It is further complemented by an <strong>innovative dimension</strong> that values initiative, alongside <strong>structured organizational processes</strong> ensuring efficiency, consistency and reliability. </p><br><br> <br> Job : <ul><li>Prepare and manage elevator quotations based on clients requirements and project specifications.</li><li>Analyze technical specifications, drawings, and customer requests.</li><li>Prepare accurate commercial offers, including pricing and technical details.</li><li>Coordinate with sales, engineering, procurement, and other internal teams to collect the required information.</li><li>Review costs, pricing, margins, and commercial conditions.</li><li>Follow up on quotation requests and ensure timely submission.</li><li>Communicate with international customers and stakeholders in English.</li><li>Ensure that quotations comply with customer requirements and company standards.</li></ul> <br> Required profile : <ul><li>Previous experience in elevator quotation / estimation / tendering is required.</li><li>Experience in the elevator or vertical transportation industry is highly preferred.</li><li>Good understanding of elevator technical and commercial requirements.</li><li>Excellent command of English, both written and spoken.</li><li>Strong analytical and numerical skills.</li><li>Good knowledge of Excel and other relevant tools.</li><li>Attention to detail and ability to work under tight deadlines.</li><li>Strong communication and coordination skills.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br>2026-07-31<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p>Chez Otis, nous transportons chaque jour des milliards de personnes ! Comment ? Grâce à notre équipe talentueuse de plus de 72 000 collaborateurs, passionnés par ce que nous faisons aujourd’hui et par ce que nous construirons demain.</p><br><p>De l’excellence de nos produits (escaliers mécaniques, ascenseurs et trottoirs roulants) à notre nouvelle phase de transformation digitale, c’est le moment idéal pour rejoindre notre entreprise !</p><br><p><b>OTIS, </b>leader mondial de l’industrie de l’ascenseur, recrute plusieurs<b> SUPERVISEURS SERVICE (H/F) au MAROC.</b></p><br><p><b><u>Ou encore :</u></b></p><br><p>La fonction principale consiste à gérer efficacement une équipe de techniciens chargée des activités de maintenance et de dépannage des ascenseurs, des escaliers mécaniques, visant à obtenir une satisfaction du client tout en optimisant les coûts.</p><br>Dans le cadre de ses missions, Le superviseur SVC veille sur le respect des règles de sécurité, de la qualité, et de l’éthique.<br><p><i>Le poste est ouvert aux candidats basés à Casablanca, Rabat, Marrakech ou Tanger.</i></p><br><p><b><u>Au quotidien, vos principales missions seront les suivantes :</u></b></p><br><p><u>Gestion des Clients et des Comptes</u></p><br><ul><li><p>Développer et entretenir des relations solides avec les clients, en assurant leur satisfaction et leur fidélité.</p><br></li><li><p>Réaliser des revues régulières avec les clients clés pour comprendre leurs besoins et attentes.</p><br></li><li><p>Résoudre efficacement les problèmes des clients, en minimisant les temps d'arrêt et les rappels.</p><br></li><li><p>Répondre rapidement aux demandes, préoccupations et plaintes des clients.</p><br></li></ul><p><u>Croissance et Développement du Portefeuille</u></p><br><ul><li><p>Mettre en œuvre des stratégies pour développer le portefeuille de maintenance.</p><br></li><li><p>Identifier et poursuivre de nouvelles opportunités de vente pour les réparations et la modernisation.</p><br></li><li><p>Collaborer avec les équipes commerciales pour développer des solutions personnalisées pour les clients.</p><br></li><li><p>Réaliser des visites de sites et des évaluations pour identifier les opportunités de récupération et de modernisation.</p><br></li></ul><p><u>Gestion des Opérations et Développement de l’Équipe</u></p><br><ul><li><p>Superviser et coordonner les mécaniciens de maintenance, attribuer les tâches et suivre l’avancement de toutes les activités sur le terrain (maintenance préventive, rappels, réparations, etc.).</p><br></li><li><p>Collaborer avec le FOD pour former et développer les mécaniciens, en veillant à l’adéquation des compétences avec les besoins de l’entreprise.</p><br></li><li><p>Gérer les relations avec les employés, résoudre les conflits et assurer un environnement de travail positif.</p><br></li><li><p>Apporter un soutien technique aux mécaniciens et identifier les axes d’amélioration.</p><br></li><li><p>Planifier et prioriser les tâches de maintenance, en assurant une allocation efficace des ressources.</p><br></li><li><p>Réaliser des évaluations de performance, fournir des retours constructifs et du coaching.</p><br></li><li><p>Favoriser une culture de travail d’équipe, d’innovation et d’amélioration continue.</p><br></li><li><p>Promouvoir l’engagement des employés, la reconnaissance et les récompenses.</p><br></li><li><p>Veiller au respect des politiques et procédures RH.</p><br></li></ul><p><u>Sécurité et Assurance Qualité</u></p><br><ul><li><p>Développer, mettre en œuvre et faire respecter les protocoles et procédures de sécurité conformément aux règles OTIS.</p><br></li><li><p>Organiser des formations et ateliers réguliers sur la sécurité pour les mécaniciens.</p><br></li><li><p>Réaliser des audits de sécurité (FPA) et des inspections des mécaniciens et des unités (OSA).</p><br></li><li><p>Enquêter sur les incidents/accidents, documenter les causes profondes et recommander des actions correctives.</p><br></li><li><p>Signaler tous les incidents, accidents et quasi-accidents à l’EH&amp;S.</p><br></li><li><p>Veiller au respect des normes de qualité, en réalisant des audits et inspections réguliers.</p><br></li><li><p>Développer et maintenir des processus de contrôle qualité pour améliorer la performance globale.</p><br></li><li><p>Collaborer avec l’équipe qualité et le FOD pour mettre en œuvre les meilleures pratiques.</p><br></li></ul><p><u>Réduction des Rappels et Amélioration de la Qualité</u></p><br><ul><li><p>Analyser les données de rappels, identifier les tendances et les axes d’amélioration.</p><br></li><li><p>Développer et mettre en œuvre des stratégies pour réduire les rappels.</p><br></li><li><p>Assurer la clôture des Instructions de Mise à Niveau Produit (PUI) dans les délais.</p><br></li><li><p>Garantir la résolution rapide des plaintes et problèmes clients.</p><br></li><li><p>Mettre en œuvre des actions correctives pour combler les écarts de performance.</p><br></li></ul><p><u>Autres Responsabilités</u></p><br><ul><li><p>Participer aux audits et fournir les informations nécessaires.</p><br></li><li><p>Collaborer avec d'autres départements (ex. : ventes, finances) pour atteindre les objectifs de l’entreprise.</p><br></li><li><p>Effectuer d'autres tâches assignées par la direction.</p><br></li></ul><p><b><u>Profil recherché / Qualifications requises</u></b></p><br><ul><li><p>Diplôme Bac+3 à Bac+5 en génie mécanique, électromécanique, électrique, maintenance industrielle ou domaine connexe.</p><br></li><li><p>Expérience significative dans la gestion d’activités de maintenance, de dépannage ou de services techniques, idéalement dans le secteur des ascenseurs, escaliers mécaniques ou équipements techniques.</p><br></li><li><p>Expérience en management et encadrement d’équipes terrain.</p><br></li><li><p>Bonne connaissance des activités de maintenance préventive, corrective et des processus d’amélioration de la performance opérationnelle.</p><br></li><li><p>Capacité à piloter les indicateurs de performance (sécurité, qualité, rappels, productivité et satisfaction client).</p><br></li><li><p>Expérience dans la gestion de la relation client et le traitement des réclamations.</p><br></li><li><p>Connaissance des normes de sécurité, de qualité et des réglementations applicables aux interventions techniques sur site.</p><br></li><li><p>Aptitude à analyser les données opérationnelles et à mettre en œuvre des plans d’action d’amélioration continue.</p><br></li><li><p>Solides compétences en organisation, planification et gestion des priorités.</p><br></li><li><p>Maîtrise des outils informatiques et des systèmes de gestion des interventions.</p><br></li><li><p>Excellentes compétences en communication, leadership et résolution de problèmes.</p><br></li><li><p>Bonne maîtrise du français ; la connaissance de l’anglais est un atout.</p><br></li><li><p>Permis de conduire et disponibilité pour des déplacements réguliers sur le terrain.</p><br></li></ul><p><b><u>Compétences clés</u></b></p><br><ul><li><p>Leadership et développement des équipes.</p><br></li><li><p>Orientation client et excellence du service.</p><br></li><li><p>Gestion opérationnelle et pilotage de la performance.</p><br></li><li><p>Capacité d’analyse et résolution de problèmes.</p><br></li><li><p>Prise de décision et gestion des priorités.</p><br></li><li><p>Communication efficace et gestion des relations.</p><br></li><li><p>Culture sécurité et qualité.</p><br></li><li><p>Esprit d’amélioration continue.</p><br></li><li><p>Gestion du changement et adaptabilité.</p><br></li><li><p>Sens des responsabilités et de l’éthique professionnelle.</p><br></li></ul><p><b><u>Atouts supplémentaires</u></b></p><br><ul><li><p>Expérience dans le secteur des ascenseurs, escaliers mécaniques ou équipements de transport vertical.</p><br></li><li><p>Expérience dans la réduction des rappels (callbacks), l’amélioration des performances de maintenance et la gestion des indicateurs opérationnels.</p><br></li><li><p>Expérience dans le développement commercial de contrats de maintenance, réparations ou modernisations.</p><br></li><li><p>Certification ou formation en gestion d’équipe, sécurité au travail ou amélioration continue.</p><br></li><li><p>Expérience dans un environnement multinational ou orienté service à forte exigence client.</p><br></li></ul><p><b><u>Que pouvons-nous vous offrir ?</u></b></p><br><ul><li><p>L’opportunité de rejoindre un leader mondial de son secteur et une marque de renommée internationale.</p><br></li><li><p>Une culture d’entreprise qui favorise l’innovation et valorise les talents, véritable clé de notre réussite.</p><br></li><li><p>Un package de rémunération compétitive.</p><br></li><li><p>Des opportunités de développement et d’évolution au sein d’un environnement multinational.</p><br></li></ul><p><br>#BuildWhatsNext</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;</p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.&nbsp;&nbsp;</p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.&nbsp;&nbsp;</p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. &nbsp;</p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.&nbsp;&nbsp;&nbsp;</p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.&nbsp; We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.&nbsp;&nbsp;</p><br><p>Become a part of the Otis team and help us #Buildwhatsnext!&nbsp;</p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br>2026-07-30<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p>Chez Otis, nous transportons chaque jour des milliards de personnes ! Comment ? Grâce à notre équipe talentueuse de plus de 72 000 collaborateurs, passionnés par ce que nous faisons aujourd’hui et par ce que nous construirons demain.</p><br><p>De l’excellence de nos produits (escaliers mécaniques, ascenseurs et trottoirs roulants) à notre nouvelle phase de transformation digitale, c’est le moment idéal pour rejoindre notre entreprise !</p><br><p><b>OTIS, </b>leader mondial de l’industrie de l’ascenseur, recrute plusieurs<b> SUPERVISEURS NOUVELLE INSTALLATION (H/F) au MAROC.</b></p><br><p><b><u>Ou encore :</u></b></p><br><p>Responsable de la gestion et de l’exécution des projets d’installation d’ascenseurs, depuis la revue du contrat jusqu’à la remise finale, en garantissant une livraison dans les délais, dans le respect du budget et des standards de qualité, tout en assurant la satisfaction client et le respect des procédures de l’entreprise.</p><br><p><i>Le poste est ouvert aux candidats basés à Casablanca, Rabat, Marrakech ou Tanger.</i></p><br><p><b><u>Au quotidien, vos principales missions seront les suivantes :</u></b></p><br><p><u>Revue et Gestion des Contrats (Pré-exécution)</u></p><br><ul><li><p>Analyser les contrats, appels d’offres et spécifications.</p><br></li><li><p>Comprendre le périmètre, les délais et les conditions commerciales.</p><br></li><li><p>Identifier les risques, opportunités et clarifications nécessaires.</p><br></li></ul><p><u>Prise en Charge et Planification du Projet</u></p><br><ul><li><p>Collaborer avec les représentants commerciaux pour assurer une transition fluide du projet.</p><br></li><li><p>Élaborer et gérer les plans de projet, l’allocation des ressources et les budgets.</p><br></li><li><p>Définir les jalons du projet, les délais et les indicateurs clés de performance (KPI).</p><br></li><li><p>Identifier les risques potentiels du projet et les stratégies d’atténuation.</p><br></li><li><p>Coordonner avec les équipes transversales (ventes, ingénierie, etc.).</p><br></li></ul><p><u>Exécution et Gestion de la Main-d’œuvre/Sous-traitants</u></p><br><ul><li><p>Gérer et coordonner la main-d'œuvre, les sous-traitants et les livraisons de matériel.</p><br></li><li><p>Gérer les ressources du projet (main-d'œuvre, matériaux, équipements).</p><br></li><li><p>Planifier et coordonner le travail des sous-traitants.</p><br></li><li><p>Suivre et contrôler l’avancement, la qualité et les coûts du projet.</p><br></li></ul><p><u>Gestion Budgétaire et Ordres de Modification</u></p><br><ul><li><p>Élaborer et gérer les budgets du projet.</p><br></li><li><p>Suivre les dépenses, identifier les opportunités d’économies et les stratégies de réduction des risques.</p><br></li><li><p>Gérer les conditions de facturation, les certificats de paiement et la trésorerie.</p><br></li><li><p>Identifier, documenter et soumettre les Ordres de Modification (VO) en cas de changement de périmètre.</p><br></li><li><p>Gérer les approbations, la tarification et les impacts sur la planification des VO.</p><br></li></ul><p><u>Communication et Relation Client</u></p><br><ul><li><p>Développer et maintenir de solides relations avec les clients.</p><br></li><li><p>Communiquer l’avancement du projet, les délais et les attentes.</p><br></li><li><p>Traiter les préoccupations et les problèmes des clients et assurer leur satisfaction.</p><br></li></ul><p><u>Supervision d ’Équipe</u></p><br><ul><li><p>Superviser les équipes de projet (installation, tests, mise en service).</p><br></li><li><p>Fournir un soutien et des conseils techniques.</p><br></li></ul><p><u>Suivi, Qualité et Sécurité</u></p><br><ul><li><p>Effectuer des visites régulières sur site pour suivre l’avancement, la qualité et la sécurité.</p><br></li><li><p>Identifier et résoudre les problèmes potentiels, les défauts ou les écarts.</p><br></li><li><p>Garantir le respect des normes de qualité et de sécurité de l’entreprise.</p><br></li><li><p>Réaliser les évaluations de performance (FPA) des employés et des sous-traitants.</p><br></li><li><p>Veiller au respect de toutes les règles de sécurité Otis (Pré-démarrage, Vérification des étapes critiques, etc.).</p><br></li><li><p>Gérer les processus AMT &amp; PUI pour assurer la conformité des produits.</p><br></li><li><p>Communiquer avec le FOD concernant les problèmes de qualité produit.</p><br></li></ul><p><u>Ordres de Modification et Gestion du Changement</u></p><br><ul><li><p>Identifier, documenter et soumettre les Ordres de Modification (VO) en cas de changement de périmètre.</p><br></li><li><p>Gérer les approbations, la tarification et les impacts sur la planification des VO.</p><br></li></ul><p><u>Mise en Service et Remise</u></p><br><ul><li><p>Coordonner les activités de mise en service.</p><br></li><li><p>Garantir la fonctionnalité et la performance du système.</p><br></li><li><p>Assurer la formation du client.</p><br></li><li><p>Gérer la remise au service après-vente et au client, et s’assurer que toutes les remarques soient clôturées.</p><br></li><li><p>Identifier et gérer les opportunités de conversion avec le client.</p><br></li></ul><p><b><u>Profil recherché / Qualifications requises</u></b></p><br><ul><li><p>Diplôme d’Ingénieur ou Bac+3/Bac+5 en génie mécanique, électromécanique, électrique, génie industriel ou domaine connexe.</p><br></li><li><p>Expérience significative dans la gestion de projets d’installation, idéalement dans le secteur des ascenseurs, de la construction ou des équipements techniques.</p><br></li><li><p>Expérience en gestion d’équipes terrain et en coordination de sous-traitants.</p><br></li><li><p>Bonne connaissance des processus d’installation, de mise en service et de suivi de chantier.</p><br></li><li><p>Maîtrise de la gestion budgétaire, du suivi des coûts et des ordres de modification (Variation Orders).</p><br></li><li><p>Capacité à analyser des contrats, des cahiers des charges et des spécifications techniques.</p><br></li><li><p>Solides compétences en planification de projet et en gestion des priorités.</p><br></li><li><p>Connaissance des normes de qualité, de sécurité et des réglementations applicables aux chantiers.</p><br></li><li><p>Excellentes compétences en communication et en gestion de la relation client.</p><br></li><li><p>Maîtrise des outils informatiques et des logiciels de gestion de projet.</p><br></li><li><p>Bonne maîtrise du français ; la connaissance de l’anglais est un atout.</p><br></li><li><p>Mobilité et disponibilité pour effectuer des déplacements réguliers sur les chantiers.</p><br></li></ul><p><b><u>Compétences clés</u></b></p><br><ul><li><p>Leadership et management d’équipe.</p><br></li><li><p>Orientation client et sens du service.</p><br></li><li><p>Rigueur et sens de l’organisation.</p><br></li><li><p>Capacité de résolution de problèmes et prise de décision.</p><br></li><li><p>Esprit d’analyse et gestion des risques.</p><br></li><li><p>Gestion du temps et respect des délais.</p><br></li><li><p>Adaptabilité et capacité à évoluer dans un environnement dynamique.</p><br></li><li><p>Sens des responsabilités et de la sécurité.</p><br></li></ul><p><b><u>Atouts supplémentaires</u></b></p><br><ul><li><p>Expérience dans le secteur des ascenseurs et escaliers mécaniques.</p><br></li><li><p>Connaissance des standards EHS (Environment, Health &amp; Safety) et des politiques de sécurité Otis.</p><br></li><li><p>Expérience dans la conduite de projets techniques complexes impliquant plusieurs parties prenantes.</p><br></li></ul><p><b><u>Que pouvons-nous vous offrir ?</u></b></p><br><ul><li><p>L’opportunité de rejoindre un leader mondial de son secteur et une marque de renommée internationale.</p><br></li><li><p>Une culture d’entreprise qui favorise l’innovation et valorise les talents, véritable clé de notre réussite.</p><br></li><li><p>Un package de rémunération compétitive.</p><br></li><li><p>Des opportunités de développement et d’évolution au sein d’un environnement multinational.</p><br></li></ul><p><br>#BuildWhatsNext</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;</p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.&nbsp;&nbsp;</p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.&nbsp;&nbsp;</p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. &nbsp;</p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.&nbsp;&nbsp;&nbsp;</p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.&nbsp; We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.&nbsp;&nbsp;</p><br><p>Become a part of the Otis team and help us #Buildwhatsnext!&nbsp;</p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br>2026-06-22<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p>As a Legal Intern, you will support the legal team in Morocco, working closely with the Legal Manager on operational and organizational legal tasks.</p><br><br><p>A typical day will involve a variety of activities, with a primary focus on supporting the legal function of the business and contributing to the efficiency and organization of legal information.</p><br><br><p>Your main responsibility will be to assist in the <b>organization, review, and structuring of litigation databases</b>, ensuring accuracy, completeness, and proper tracking of information. In addition, you may support the legal team in other areas, including:</p><br><ul><li>Assisting with litigation follow-up and collection of relevant documentation;</li><li>Organizing and maintaining legal files and records;</li><li>Supporting the preparation of internal legal reports;</li><li>Providing ad hoc support in the review of contracts and legal documents;</li><li>Assisting in process improvement and digitalization initiatives within the legal function.</li></ul><p>You will work closely with the Morocco Legal Manager and be part of the Otis Legal team in EMEA, within the Iberia &amp; Africa (IBA) area. </p><br><p>This internship provides a valuable opportunity to gain hands-on experience in an international environment and exposure to different areas of business law within a multinational company.</p><br><br><p><b>Duration:</b> Initial period of 3 months, with the possibility of extension up to 6 months.</p><br>Profile:<ul><li>Law student or recent law graduate;</li><li>Interest in commercial law and/or litigation;</li><li>Strong organizational skills and attention to detail;</li><li>Good analytical and data management skills;</li><li>Fluent in French and Arabic; knowledge English is a plus;</li><li>Proactive, pragmatic, and eager to learn;</li><li>Strong communication skills and team spirit.</li></ul><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;</p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.&nbsp;&nbsp;</p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.&nbsp;&nbsp;</p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. &nbsp;</p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.&nbsp;&nbsp;&nbsp;</p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.&nbsp; We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.&nbsp;&nbsp;</p><br><p>Become a part of the Otis team and help us #Buildwhatsnext!&nbsp;</p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br>2025-09-24<p><b>Country: </b></p><br>Morocco<p><b>Location: </b></p><br>Coline Business Center, n°442, La Coline II, Californie -Ain Chock- Casablanca,Casablanca,20190,Morocco<p>At Otis, we move billions of people every day!</p><br><p>How? Through our talented Team of more than 72,000 employees, who are passionate about what we do and what’s next.</p><br><p>From our foundation of excellent products (escalators, elevators and moving walkways), to our next chapter of digital transformation, this is a great time to join our Company!</p><br><p><b><u>Role Overview:</u></b></p><br><p><span>We are seeking a highly skilled and motivated EMEA Service logistics Manager / Morocco BP to join our team.</span></p><br><p>This professional will lead the end-to-end logistics and warehouse operations across Spare Parts and NE in Morocco. Own import flows, warehouse and parts handling governance, distribution to branches and job sites, inventory accuracy, E&amp;O reduction, and compliance, while optimizing cost, service, and safety performance.</p><br><p>To be the single point of contact for all field-relevant supply chain topics within the Operating Unit , translating EMEA SC strategy into local execution, managing non-catalogue sourcing, supporting savings delivery, and ensuring GBS performs its Source-to-Pay obligations , so that internal customers receive a consistent, professional, and compliant supply chain service within a healthy standard working week.</p><br><p><b><u>On a typical day you will:</u></b></p><br><p><b><u>1) LOGISTICS</u></b></p><br><p><b>a) Warehouse Management </b></p><br><ul><li>Supervise daily warehouse operations for spare parts, including receiving, put-away, picking, packing, and dispatch to branches.</li><li>Ensure inventory accuracy through robust cycle counting, adjustments, and reconciliation.</li><li>Maintain and execute SOPs &amp; SLAs for receiving, storage, and delivery; enforce HSE standards.</li><li>Monitor E&amp;O (Excess &amp; Obsolete) and lead the E&amp;O action plan to reduce exposure.</li><li>Review and propose safety stock levels to protect service while minimizing working capital.</li><li>Conduct root cause analysis for reported failures (delivery errors, stock discrepancies, damages) and implement corrective actions.</li><li>Manage warehouses team with focus on receiving/input coordination, storage, kitting/staging, and dispatch.</li><li>Supervise the coordination of deliveries of Service &amp; NE to sites &amp; to job sites in alignment with project schedules and site readiness.</li><li>Drive containers planning &amp; forecasting to align inbound flows with project milestones.</li></ul><p><b>b) Imports Flow Management (Freight &amp; Customs)</b></p><br><ul><li>Coordinate end-to-end freight (ocean/air/road/parcel) and customs clearance activities; ensure compliance with trade and customs regulations.</li><li>Minimize demurrage/detention and optimize document accuracy (HS codes, Incoterms, invoices, packing lists).</li><li>Execute freight &amp; mode optimization based on cost, lead time, and criticality.</li><li>Monitor carrier performance, safety, and SLA adherence; resolve escalations and major/unprecedented issues promptly.</li></ul><p><b>c) Governance &amp; Vendor Management</b></p><br><ul><li>Own Logistics contract governance and performance reviews; ensure strict execution of SOPs &amp; SLAs.</li><li>Oversee invoices governance, ensuring accuracy, approvals, and timely dispute resolution.</li><li>Maintain the Logistics Vendor Master and Vendor Classification; ensure data quality and compliance.</li><li>Conduct logistics spend review &amp; allocation correction; recommend cost-down opportunities and route-to-market changes.</li></ul><p><b>d) Planning, Performance &amp; Financials</b></p><br><ul><li>Run Monthly performance reviews; publish KPIs and action plans.</li><li>Build financial forecasting (based on received cargo and planned flows) and provide pricing estimation to Commercial.</li><li>Lead major projects and continuous improvement initiatives (process, digital, layout, safety).</li><li>Ensure full compliance with HSE, customs, and trade requirements.</li></ul><b><u>2) SUPPLY CHAIN:</u></b><b>a) Stakeholder Partnership and Internal Customer Management</b><ul><li>Serve as the single SC point of contact for all OU and country leadership, field operations, and internal customers</li><li>Manage all incoming SC queries through the Service Now platform, directing to the correct EMEA or Global Category Lead, or managing directly where appropriate</li><li>Represent the OU in SC governance forums, OU leadership meetings or internal meetings where SC topics are on the agenda</li><li>Provide regular communication to internal customers on SC strategy, policy changes, new tools, and savings initiatives</li><li>Manage change across the OU, supporting deployment of new SC processes, catalogue expansions and system changes</li></ul><b>b) Non-Catalogue Sourcing and Local Procurement</b><ul><li>Lead all non-catalogue sourcing activity in the OU including local RFQs, supplier selection and competitive procurement</li><li>Manage local supplier onboarding, PR to PO processing, contract loading, and system setup</li><li>Negotiate and execute local contracts, Local Term Agreements, and country-specific agreements in the local language where required</li><li>Manage deviation price negotiations for non-standard parts and services</li><li>Maintain local supplier relationships through regular review meetings and performance tracking</li><li>Support the transition of non-catalogue spend to catalogue, targeting 80% catalogued spend as the OU</li></ul><p><b>c)</b> <b>Strategic Relationship Management (OU BP)</b></p><br><ul><li>Planning, implementation, tracking and reporting by country/region</li><li>Ownership and execution of strategy at OU and country level (TBC)</li><li>PSR booking and loading at local BP level</li><li>Monthly OU scorecard, non-catalogue KPIs, root cause, corrective action</li><li>Track FRS non-catalogue KPIs assist with FRS/catalogue deployment</li></ul><p><b>c) Sourcing Governance and Sourcing</b></p><br><ul><li>Supplier / contract execution, facilitation, pipeline, sourcing calendar, coordination (Regional BP)</li><li>Review of Sourcing Review Board (SRB) sourcing events, sourcing decision and approval</li><li>Non-SRB sourcing events below (TBC) threshold, BP or Local CM decides</li></ul><p><b>d) Supplier Performance Management</b></p><br><ul><li>Supplier delivery management, first SC escalation after Operations query or (Add further)</li><li>Change Notification (CN) management at regional and local level</li><li>Annual standard price validation, escalate discrepancies to CM</li></ul><b>e) GBS Oversight and Source-to-Pay Governance</b><ul><li>Provide oversight of GBS (Genpact) resources performing Source-to-Pay transactions within the OU, monitoring KPIs and ensuring SLA compliance</li><li>Escalate GBS performance failures through the formal Genpact escalation process, not absorbing GBS work as a default response to underperformance</li><li>Support GBS with context and supplier information required for transaction processing</li><li>Where GBS is not yet deployed in a market, document the gap formally and escalate to the EMEA OU BP Team Leader and VP for a resource decision, this is not a default BP responsibility</li></ul><b>f) Category Support and EMEA Alignment</b><ul><li>Provide OU and country operational data, volume forecasts, and local supplier intelligence to Category Management teams</li><li>Support EMEA and Global Category Sourcing Teams regarding EMEA-wide agreements and opportunities</li><li>Collaborate with Category Teams to convert non-catalogue purchases into standard catalogues</li><li>Provide local feedback on category strategy, representing OU requirements in category reviews</li><li>Assist with FRS and catalogue testing, deployment, and change management</li></ul><p><b>3-Required Qualifications &amp; Experience</b></p><br><ul><li>Bachelor’s degree in Supply Chain, Logistics is preferred, Business, or related field</li><li>BA or BS degree with 5+ years supply chain or procurement experience + Logistics.</li><li>Languages: French and English required (both); additional languages are a plus.</li></ul><b>Essential Experience</b><ul><li>Minimum 4 years’ experience in logistics, inventory Management, freight procurement, and customs coordination managing 3PL/4PL is a plus (elevators/industrial manufacturing experience preferred).</li><li>Demonstrated experience in non-catalogue or indirect procurement, local sourcing, and supplier relationship management</li><li>Proven ability to manage cross-functional stakeholder relationships and align competing priorities</li><li>Experience operating in a matrix organisation, managing multiple reporting lines and priorities simultaneously</li><li>Track record of delivering savings through structured negotiation and spend management</li><li>Experience with ERP systems (JDE preferred) and procurement tools (K2, Service Now)</li><li>Proficiency in Microsoft Excel, PowerPoint, and Access for reporting and analysis</li></ul><p><b><u>What You Will Need to be Successful:</u></b></p><br><ul><li>Experience working across multiple countries or OU geographies</li><li>Familiarity with the EMEA regulatory environment including EU Working Time Directive and local labour law requirements</li><li>Experience managing GBS or outsourced transactional teams</li></ul><p><b><u>What can we offer you?</u></b></p><br><ul><li>The chance to work for an industry leading company and a global brand.</li><li>A culture that encourages innovation and appreciates our talent is the key to our success.</li><li>Competitive compensation package.</li><li>Growth opportunities in a multinational environment.</li></ul><p>#buildwhatsnext</p><br><p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;</p><br><p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.&nbsp;&nbsp;</p><br><p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.&nbsp;&nbsp;</p><br><p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. &nbsp;</p><br><p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.&nbsp;&nbsp;&nbsp;</p><br><p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.&nbsp; We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.&nbsp;&nbsp;</p><br><p>Become a part of the Otis team and help us #Buildwhatsnext!&nbsp;</p><br><p><span><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.</i></span></p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Customer Solution Specialist</b></p><br><p><b>Location: Casablanca, Morocco</b></p><br><p><b>About the Role</b></p><br><p>We are looking for a <b>Customer Solution Specialist</b> to provide technical and layout support to our Sales and Delivery teams, helping develop and implement KONE products and solutions that meet customer requirements.</p><br><p>In this role, you will take ownership of <b>CAD, layout and technical documentation</b>, ensuring drawings and solution data are accurate, up to date and meet KONE’s quality and compliance requirements. You will work across both the Sales and Delivery processes, supporting projects from tender through to final documentation.</p><br><p><b>What you will do</b></p><br><ul><li>Provide technical and layout support to the Sales team to develop and sell KONE products and solutions.</li><li>Take ownership of <b>CAD and layout drawing activities</b>, including 2D, 3D and BIM where applicable.</li><li>Localise tender layouts, shop drawings and local material drawings to meet customer and local requirements.</li><li>Perform technical feasibility checks and support the development of effective and cost-efficient solutions.</li><li>Assist with design proposals and provide technical support to consultants.</li><li>Respond to <b>Requests for Information (RFIs)</b> and document solution designs.</li><li>Coordinate BIM solutions with Supply Line and provide the required technical information to Front Line teams.</li><li>Prepare and maintain technical documentation, including approval documents, compliance documents, manuals and as-built drawings.</li><li>Create final shop order drawings, M-drawings and E-Link documentation.</li><li>Manage drawing revisions and ensure all changes are accurately incorporated.</li><li>Support change order processes, including variations and additional works.</li><li>Provide installation and builder drawings where required.</li><li>Ensure proposed solutions comply with applicable <b>codes, regulations and safety requirements</b>.</li><li>Participate in customer meetings where technical and layout-related discussions are required.</li><li>Maintain high-quality, accurate and up-to-date solution documentation and contribute to the KONE CSE knowledge base.</li></ul><p><b>What you bring</b></p><br><ul><li><b>2–3 years of AutoCAD experience</b>, preferably in a technical, engineering or design environment.</li><li>Good understanding of technical drawings and layout processes.</li><li>Experience with <b>BIM and real-time co-design tools</b> would be an advantage.</li><li>Good understanding of technical documentation and workflow management.</li><li>Understanding of quality management principles and processes.</li><li>Basic knowledge of relevant technical norms and standards.</li><li>Strong attention to detail and a commitment to delivering accurate, high-quality work.</li><li>Good organisational and prioritisation skills, with the ability to manage multiple tasks and deadlines.</li><li>Strong collaboration and communication skills.</li><li>Good working knowledge of English.</li><li>Good IT literacy; <b>SAP experience would be an advantage</b>.</li></ul><p><b>What we are looking for</b></p><br><p>You are a <b>detail-oriented and technically minded professional</b> who enjoys working with drawings, documentation and engineering solutions. You are able to manage multiple priorities while maintaining a high standard of accuracy and quality.</p><br><p>You will work closely with Sales, Delivery, Supply Line and other stakeholders, so strong collaboration skills and the ability to communicate technical information clearly are essential.</p><br><p><b>Why join KONE?</b></p><br><p>At KONE, you will have the opportunity to work with innovative solutions that improve the flow of people in buildings and cities. You will collaborate with experienced teams across the business while developing your technical expertise in <b>CAD, BIM, customer solutions and elevator technology</b>.</p><br><p>If you are looking for an opportunity to use your technical and design skills in a dynamic, customer-focused environment, we would like to hear from you.</p><br><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div>

<p><strong>Role: Preventive and Corrective Maintenance :</strong></p><ul><li>Carry out scheduled maintenance to reduce downtime.</li><li>Clean, lubricate, and adjust mechanical components.</li><li>Detect early signs of wear, misalignment, corrosion, or damage.</li><li>Diagnose mechanical, electrical, or pneumatic failures.</li><li>Repair or replace damaged components.</li><li>Restore equipment to operational condition quickly and safely.</li><li>Document faults, actions taken, and replacement parts used.</li></ul><p><strong>Desired Candidate Profile</strong></p>Technician/ Licence diploma ( electronic/ Mechanic )

<p>Realize maintenance and repair work according to procedures and the daily sequencer. Report service order times as activities progress. Report blockages encountered to the hierarchical manager and participate in problem-solving discussions. Feed the QRQC with each problem encountered and indicate the solution implemented. Perform the end-of-shift review at the end of each vacation. Perform level 1 maintenance plan and maintain the tools under his responsibility. Participate in the progress activities of his entity and propose initiatives in this direction. As part of the sponsorship process, complete assigned sponsorship sessions by working towards the associated objectives. Actively participate in the RQP to achieve daily objectives. Communicate daily on results to management. Propose participatory innovations and contribute to compliance with 5S standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Higher technician/license, specialization in mechanical or industrial.</p>