وظائف مندوب مبيعات في المغرب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Director of the CFO/CFA Business Unit (Strong Current / Weak Current), the Business Development Manager is responsible for identifying, creating, and qualifying new business opportunities in their target markets. They are a growth engine for the company, with a proactive and "Outside-In" approach: understanding market dynamics and customer needs to generate business and open new accounts.<br>They act upstream in the sales cycle, transforming market signals into qualified opportunities, and then ensuring their structured transfer to the closing sales teams.<br>The Business Unit covers three complementary technical areas - Strong Current (CFO), Weak Current (CFA: video surveillance, security and access control, public address systems, BMS/GTC, VDI, active networks…) and Technical Lighting (controlled by DMX/KNX/DALI) - united under a differentiating "one-stop-shop" positioning. The Business Development Manager champions this integrated value proposition and actively develops commercial synergies between the three areas.</p><br><br><p><br>They are notably responsible for:</p><br><br><ul><li>Identifying and developing new priority markets, segments, or geographical areas</li><li>Carrying out active and structured prospecting to generate new business opportunities</li><li>Conducting continuous market monitoring (projects, tenders, trends, key players)</li><li>Building and maintaining a qualified, reliable, and up-to-date opportunities pipeline</li><li>Defining account entry strategies and identifying the right access levers (prescribers, partners, decision-makers)</li><li>Mapping customer ecosystems</li><li>Developing strategic partnerships to accelerate opportunity generation</li><li>Managing upstream sales cycles up to advanced qualification and transfer to KAMs</li><li>Contributing to responses to tenders in the detection and pre-qualification phase</li><li>Ensuring the quality of CRM data and upstream forecasting</li><li>Capitalizing on field feedback and market knowledge</li><li>Promoting the integrated multi-trade offer (CFO, CFA, Technical Lighting) and developing cross-selling between the three areas to maximize value per account</li></ul> <br> Required profile : <ul><li><strong>Education:</strong> Master's degree from a business or engineering school</li><li><strong>Experience: </strong>Minimum 10 years in B2B/B2G business development, ideally in the energy, public lighting, urban infrastructure, public services, or energy efficiency solutions sectors. Experience in weak current technologies (electronic security, video surveillance, access control, active networks, VDI, BMS/GTC...) and/or technical lighting (architectural or sports) is a decisive asset for this cross-functional role covering all three areas of the BU.</li></ul><p><strong>Key skills:</strong> business development and prospecting for large public and private accounts; identification, qualification, and structuring of complex opportunities; mastery of long sales cycles and public tenders; commercial pipeline management and CRM tools; understanding of technical, economic, and regulatory issues in energy and public lighting; development of strategic partnerships and management of a prescriber network; high-level commercial negotiation; business case construction; knowledge of weak current and technical lighting fields (DMX/KNX/DALI); knowledge of ecosystem manufacturers (Schneider, ABB, Cisco, Axis, Philips); mastery of quality requirements (ISO 9001).<br><strong>Soft skills:</strong> entrepreneurial and results-oriented spirit, commercial rigor and discipline, perseverance and resilience, influencing and communication skills, autonomy and initiative.<br><strong>Location &amp; mobility:</strong></p><br><br><ul><li>Position based at headquarters (Marrakech/Rabat), with national reach. Frequent travel within the national territory (field prospecting, account visits, trade shows). Fluent French is essential; professional English required; Arabic appreciated.</li></ul><p><br><strong>What we offer:</strong></p><br><br><ul><li>Permanent contract (CDI)</li><li>Remote work: no</li><li>Tools: ERP SAGE X3/CRM, technical support (technical department &amp; suppliers)</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <ul><li>Ensure stocking, display, cleanliness, and signage, while preventing stockouts.</li><li>Build, monitor, and adjust sales, margin, and shrinkage targets for your department.</li><li>Check deliveries, organize product rotations, and participate in inventory counts.</li><li>Conduct competitive monitoring (price surveys) and update prices accordingly.</li><li>Manage, train, and develop your team's skills; organize schedules and manage leave.</li><li>Ensure compliance with food safety and hygiene rules.</li><li>Assist customers in their purchasing decisions to improve their experience.</li><li>Implement promotional plans and commercial activities (seasonality, events).</li></ul> <br> Required profile : <ul><li>High school diploma (relevant training).</li><li>Customer service orientation and results-driven.</li><li>Leadership and ability to lead a team.</li><li>Rigor, organizational skills, and adherence to procedures.</li><li>Good analytical and problem-solving skills.</li><li>Adaptability and comfort with digital/computer tools.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <p>Your missions: Handle incoming/outgoing customer calls regarding borrower insurance needs. Qualify requests and analyze borrower profiles: loan type, amount, duration, bank, health and professional status. Provide relevant advice based on the client's profile and needs. Respond precisely to requests and objections, highlighting benefits: savings, coverage, flexibility. Compare rates and coverage between insurers using a quoting tool and guide the client through the subscription process. Achieve sales targets with a focus on satisfaction and results.</p><br><br> <br> <br> Required profile : <p>Profile sought: Proven experience in telemarketing, ideally in insurance/finance products. Very good oral and written communication skills in French. Ability to analyze a borrower's profile and understand loan implications. Proficiency in comparing rates and coverage between insurers (using a quoting tool). Comfortable with IT tools, negotiation skills, and a strong results-oriented approach.</p><br><br> <br><br> </div>

<p><strong>Job Description</strong></p><p>As a true right-hand to the General Management, you play a central role in the organization, coordination, and follow-up of the establishment's activities. You operate at the heart of a demanding, confidential, and international environment, where attention to detail, discretion, and service excellence are essential.</p><ul><li>Ensure the management and optimization of the General Management's agenda.</li><li>Organize meetings, appointments, travel, and professional events.</li><li>Prepare files, presentations, minutes, and necessary support materials for meetings.</li><li>Ensure follow-up of decisions and actions undertaken by Management.</li><li>Coordinate exchanges between General Management and the hotel's various departments: Accommodation, Reception, Catering, Housekeeping, Finance, Human Resources, Sales, Technical, etc.</li><li>Participate in monitoring performance indicators and preparing reports.</li><li>Contribute to the follow-up of strategic and operational projects of the establishment.</li><li>Ensure fluid and professional communication with internal and external stakeholders.</li><li>Manage confidential information and files with the utmost discretion.</li><li>Participate in the organization of events, partner meetings, and VIP visits.</li><li>Anticipate Management's needs and provide real support in the daily management of the establishment.</li><li>Act as a relay for the hotel's image, values, and standards of excellence.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li>Higher education in hotel management, management, administration, or a similar field.</li><li>Significant experience as an Executive Assistant, ideally in high-end hospitality, luxury, or an international environment.</li><li>Excellent organizational and prioritization skills.</li><li>Excellent written and oral communication skills.</li><li>Perfect mastery of office tools.</li><li>Excellent presentation and a keen sense of confidentiality.</li><li>High capacity for adaptation, reactivity, and anticipation.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As part of our development, BRICOMA is recruiting its Sales Store Manager in Meknes.</p><br><br><p><strong>Missions:</strong></p><br><br><p><strong>As the true guarantor of managing a profit center, your main missions are:</strong></p><br><br><p>- Lead all store activities, define and implement the commercial policy by supervising and coordinating actions with various internal and external stakeholders.</p><br><br><p>- Control product ranges in quantity and quality with department heads.</p><br><br><p>- Implement and develop promotional and advertising actions defined by general management.</p><br><br><p>- Ensure the achievement of set goals through a proactive commercial approach and customer satisfaction.</p><br><br><p>- Manage and develop the skills of your team.</p><br><br><p>- Monitor, through reports, the evolution of goals in terms of turnover and profit margins, customer traffic, stock rotation, etc.</p><br><br> <br> <br> Required profile : <p>With higher education (Bac+4/5) in management/commerce/marketing...</p><br><br><p>- A hands-on person, you have confirmed experience of <strong>at least 7 years in commercial management or profit center management. Experience in managing a large retail store is a significant asset.</strong></p><br><br><p>- A good manager, you have managed teams of <strong>more than 50 people</strong> and you are recognized for your managerial qualities and leadership.</p><br><br><p>- You are attracted by challenges and the friendliness of a dynamic and efficient group.</p><br><br><p>- You have the ability to listen, communicate, and excellent interpersonal skills.</p><br><br><p>- You have strong persuasion, negotiation, and conviction skills.</p><br><br><p>- High availability and commitment to the management process.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>You will be in charge of a strategic product category, with a wide scope of autonomy and initiative, and you will be supported by an enthusiastic team and an expert Purchasing Manager who will be there to help you grow and ensure your performance.</p><br><br><p>Your main responsibilities will include:</p><br><br><ul><li><strong>Sourcing and supplier management:</strong> Establish strong relationships with suppliers and negotiate the best prices to enrich product ranges.</li><li><strong>Cost optimization:</strong> Ensure the profitability of your portfolio by aligning costs, quality, and deadlines.</li><li><strong>Competitive monitoring:</strong> Monitor market developments, price trends, and anticipate needs based on competitor actions.</li><li><strong>Collaboration with logistics:</strong> Coordinate orders, optimize supply chains, and ensure deadlines are met.</li><li><strong>Product range development: </strong>Identify new references and develop product sub-families to support sales growth.<br>&nbsp;</li></ul> <br> <br> Required profile : <p>We are looking for a self-driven purchasing professional ready to thrive in a demanding environment.</p><br><br><p><strong>Here are the expected skills</strong>:</p><br><br><ul><li>Education: Master's degree (Bac+5) in Purchasing and Logistics or equivalent.</li><li>Experience: Minimum of 3 years in industrial purchasing, ideally in the automotive sector or a similar technical field.</li><li>Key Skills: Excellent negotiation skills and ability to analyze data for effective decision-making.</li><li>Languages: Good command of professional English.</li><li>Tools: Advanced proficiency in Excel and analysis tools.</li></ul><p>Do you have initiative, are you results-oriented, and do you want to grow in a stimulating environment?</p><br><br><p>Join this leader in the automotive sector and actively contribute to its development strategy!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a dynamic company in the <strong>Insurance / Brokerage</strong> sector as an <strong>INSURANCE AGENCY MANAGER</strong>. Strongly rooted in the city of <strong>Kénitra</strong>, this strategic position entrusts you with the <strong>management and development of an agency</strong>, a true pillar of our regional growth. This is a unique opportunity to put your expertise at the service of a structure recognized for its commitment and professionalism.</p><br><br><p>Your role will be central in achieving the agency's commercial and customer satisfaction objectives. It will involve leading the team to <strong>maximize performance</strong>, identifying and realizing new market opportunities, and ensuring rigorous agency management in compliance with quality and profitability standards.</p><br><br><p>The main missions include:</p><br><br><ul><li>Lead, supervise, and motivate the sales team to achieve set goals.</li><li>Develop and implement the agency's commercial strategy.</li><li>Prospect new clients and develop the existing portfolio.</li><li>Ensure excellent customer service and manage complaints.</li><li>Regularly report agency activity to management.</li><li>Ensure regulatory compliance of agency operations.</li><li>Optimize the management of allocated resources and budgets.</li></ul> <br> <br> Required profile : <p>To excel in this role, a <strong>Bachelor's degree (Bac +3)</strong> is required, ideally with a specialization in <strong>Insurance business</strong>, demonstrating a solid understanding of the sector.</p><br><br><p>Significant experience of <strong>5 to 10 years</strong> in insurance, ideally with management responsibilities, is essential. This experience should have been gained in a stimulating commercial environment, allowing for the development of sharp expertise in agency management and business development.</p><br><br><ul><li>Natural leadership and ability to unite a team.</li><li>Excellent sales and negotiation skills.</li><li>Mastery of insurance products and the market.</li><li>Strong project management and organizational skills.</li><li>Keen sense for customer focus and problem-solving.</li><li>Analytical skills and strategic vision.</li><li>Rigor, autonomy, and proactivity.</li></ul><p>If you see yourself in this profile and are ready to take on this stimulating challenge, don't hesitate! Apply now to become a key player in our success.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advanced lightweight composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and engineered core and composite structures. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&amp;D centers around the globe. Become a part of the “strength within.”</span></p><br><p><span>Hexcel is currently seeking a <b>Production Engineer </b>for our <b>Casablanca, Morocco</b> location.</span></p><br><p><b><span>The selected individual will be responsible for but not limited to the following obligations:</span></b></p><br><ul><li><span>Ensure the achievement of production targets related to safety, quality, delivery, productivity, and cost in alignment with plant objectives.</span></li><li><span>Promote and reinforce a strong EHS culture through active participation in safety initiatives, risk assessments, training programs, and corrective actions.</span></li><li><span>Plan and manage workforce requirements by identifying staffing needs, supporting recruitment activities, and coordinating training and development plans.</span></li><li><span>Lead daily production activities to ensure efficient resource utilization, schedule adherence, and customer satisfaction.</span></li><li><span>Establish, monitor, and drive annual production objectives and KPIs, ensuring corrective actions are implemented when targets are not achieved.</span></li><li><span>Facilitate problem-solving activities and continuous improvement projects using Lean Manufacturing, Six Sigma, Root Cause Analysis, and other operational excellence tools.</span></li><li><span>Implement and sustain operational excellence initiatives to improve productivity, increase efficiency, reduce inventory levels, and minimize operating costs.</span></li><li><span>Develop, standardize, and maintain production procedures, training materials, and best practices to ensure process consistency and workforce capability.</span></li><li><span>Coach, develop, and motivate team members while supporting succession planning, talent development, and employee retention initiatives.</span></li><li><span>Ensure compliance with quality management systems, company policies, legal requirements, and applicable industry standards while supporting audits and continuous improvement efforts.</span></li></ul><p><b><span>Qualifications:</span></b></p><br><ul><li>Engineering degree in Industrial Engineering, Mechanical Engineering, Manufacturing Engineering, Production Engineering, or a related technical field.</li><li>Minimum 3–5 years of experience in manufacturing, production, industrial operations, or a related environment.</li><li>Strong knowledge of production management, manufacturing processes, and operational performance improvement.</li><li>Proven experience in Lean Manufacturing, Six Sigma, Kaizen, 5S, and continuous improvement methodologies.</li><li>Good understanding of quality management systems and industry standards (ISO, AS9100, customer-specific requirements, etc.).</li><li>Knowledge of Health, Safety, and Environmental (EHS) regulations and best practices within a manufacturing environment.</li><li>Experience with production planning, capacity management, workforce planning, and inventory optimization.</li><li>Strong analytical, problem-solving, decision-making, and project management skills.</li><li>Demonstrated leadership, coaching, communication, and team-development capabilities.</li><li>Proficiency in ERP systems and Microsoft Office applications, with the ability to analyze production data and performance indicators.</li></ul><p><span>Candidates must be eligible to work in the country where the position is based. Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><u><strong>Job purpose:</strong></u></p><br><br><p>To act as the main contact for customers/Agents/GSAs regarding questions about products and services, complaints, flight alerts, and disruptions across the entire network.</p><br><br><p>Helps monitor systems, finds and solves problems, and supports action plans to increase sales and improve customer experience, making sure productivity meets set goals and follows company policies and procedures.</p><br><br><br><p><u><strong>Key Result Responsibilities:</strong></u></p><br><br><ul><li>Acts as the first contact for customers/travel agents/GSAs for questions, information, different types of requests, complaints, etc., ensuring all communication and information shared follow Company standards.</li><li>Supports the Contact Center teams by answering questions from different channels like: calls, website, email, social media, online chat, and messaging apps.</li><li>Understands customers'/travel agents' needs and guides them correctly, ensuring their issues are resolved quickly and satisfactorily. Follows up with customers/travel agents and internal departments as needed.</li><li>Provides correct information about products and services, including policies, tickets, reservations, extra services, and onboard products and services.</li><li>Helps handle special class bookings for FAM trips, barter tickets, incentives, and complimentary tickets according to agreed policies and procedures. Works with all involved parties to get necessary approvals.</li><li>Supports travel agents with system-related matters, including activating/deactivating accounts, creating users, resetting passwords, etc. Works with relevant parties and reports any issues when needed.</li><li>Helps handle cases of delayed, cancelled, or disrupted flights in a timely and professional manner regarding connection inquiries, availability of alternative flights, and hotel accommodation for long layovers. Coordinates with Operations/Dispatch for necessary changes and approvals.</li><li>Helps send flight disruption alerts and notifications to customers and all involved parties using SMS and email alerts. Fixes misconnections in case of cancellations, delays, and early departures by coordinating with Operations/Transfer Desk.</li><li>Builds/maintains effective and good relationships with other departments and stakeholders to ensure their support when needed.</li><li>Stays updated with market trends in sales and customer service. Conducts customer surveys as needed and suggests improvements to boost performance and enhance customer experience.</li><li>Performs any additional responsibilities as advised by the Supervisor/Line Manager.&nbsp;</li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or equivalent; Bachelor's degree in a related field is preferred.</li><li>Can use technology systems and tools; skilled in Microsoft Office.</li><li>Fluent in English, French &amp; Arabic Languages.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>2+ years of related work experience in a similar customer service or support role in any service industry, preferably in aviation.</li><li>Has effective communication skills.</li><li>Is cost-aware, has effective persuasion and problem-solving skills.</li><li>Uses technical expertise and interpersonal skills to carry out new initiatives and achieve goals.</li><li>Can understand customer needs and guide them to the right channel.</li><li>Can identify problems and react quickly to different situations like angry customers, complaints, and special requests.</li><li>Able to work long hours and under pressure.</li><li>Shows the ability to contribute and successfully achieve business strategy and set KPIs.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>RFR Customer &amp; Operations Specialist</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p>DHL Global Forwarding has an opening for <strong>RFR Customer &amp; Operations Specialist </strong>in Morocco. In this role, you will Implement Road freight Strategy in the country as defined by ensuring ontime delivery of road freight services. Individuals responsibility is to ensure procuring best rates from carriers , commerically work on customer RFQ's and manage Operations for clients.</p><br><br> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p><br><br> <p><strong>In this RFR Customer &amp; Operations Specialist position </strong></p><br><br> <ul> <li>You will own and maintain country road freight tariffs with carriers, ensuring rates remain valid and updated in accordance with agreed validity periods.</li> <li>You will review existing pricing rates and policies with carriers and network partners, initiate updates based on market trends and business requirements, and maintain strong working relationships with stakeholders.</li> <li>You will drive the development of optimal pricing solutions to maximize road freight profitability.</li> <li>You will ensure local and cross-border rates are accurately entered into the rate management system and validated for auto-costing, quotations, and auto-rating purposes.</li> <li>You will manage supplier contracts, establish regular carrier review meetings, and ensure effective engagement with all key carriers.</li> <li>You will analyze accepted and rejected quotations by lane and negotiate with network partners and carriers to secure more competitive rates.</li> <li>You will determine profit margins and provide pricing support while coordinating closely with Sales, Sales Support, and Customer Service teams.</li> <li>You will source and provide spot rates for all types of road freight cargo to support Sales and Customer Service teams.</li> <li>You will negotiate and procure the most competitive rates available in the market.</li> <li>You will support the execution of global procurement strategies and decisions related to rates, processes, and supplier management.</li> <li>You will monitor carrier and station performance and initiate corrective actions where necessary to improve service quality and efficiency.</li> <li>You will execute operational shipments assigned to you, managing the process from customer booking through carrier booking, billing, and system updates, while maintaining ownership of file profitability, revenue, and costs.</li> <li>You will ensure the timely billing of executed shipments and maintain accurate system updates to provide customers with complete shipment visibility.</li> <li>You will ensure carriers are utilized in accordance with defined policies while maximizing profitability for the company.</li> <li>You will provide customers with full shipment visibility and ensure all movements comply with applicable customs regulations and compliance requirements.</li> <li>You will maintain strong working relationships with DGF EU and Freight EU teams to support rate procurement and operational activities effectively.</li> </ul> <p><strong>Qualifications &amp; Experience</strong></p><br><br> <ul> <li>Deep knowledge of Road freight forwarding business from domestic and cross border prospective</li> <li>Excellent analytical, structuring skills along with Strong project management skills and ability to cope with multiple bids in parallel.</li> <li>Results driven and attention to details</li> <li>Minimum 3 years of experience in road freight pricing, commercials and operations</li> <li>Understanding of end to end process from freight and customs prospective for domestic and international road movements</li> <li>Understanding of end to end process from freight and customs prospective for international road movements</li> <li>Team Player</li> </ul> <ul> <li>Improvide department profitability by improving procurement of rates from carriers</li> </ul> <ul> <li>3 years in road freight pricing, commercials and operations</li> <li>Bachelor’s Degree or equivalent experience/qualification</li> <li>Fluent English</li> <li>Fluent French</li> <li>Fluent Arabic</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <p> <br>#LI-MEA</p><br><br><br> </div>

<div><p><strong>RFR Customer & Operations Specialist</strong></p>   <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p>   <p>DHL Global Forwarding has an opening for <strong>RFR Customer & Operations Specialist </strong>in Morocco. In this role, you will Implement Road freight Strategy in the country as defined by ensuring ontime delivery of road freight services. Individuals responsibility is to ensure procuring best rates from carriers , commerically work on customer RFQ's and manage Operations for clients.</p> <p><strong><em>Join us in connecting people and improving lives!              </em></strong></p>     <p><strong>In this RFR Customer & Operations Specialist position </strong></p>   <ul> <li>You will own and maintain country road freight tariffs with carriers, ensuring rates remain valid and updated in accordance with agreed validity periods.</li> <li>You will review existing pricing rates and policies with carriers and network partners, initiate updates based on market trends and business requirements, and maintain strong working relationships with stakeholders.</li> <li>You will drive the development of optimal pricing solutions to maximize road freight profitability.</li> <li>You will ensure local and cross-border rates are accurately entered into the rate management system and validated for auto-costing, quotations, and auto-rating purposes.</li> <li>You will manage supplier contracts, establish regular carrier review meetings, and ensure effective engagement with all key carriers.</li> <li>You will analyze accepted and rejected quotations by lane and negotiate with network partners and carriers to secure more competitive rates.</li> <li>You will determine profit margins and provide pricing support while coordinating closely with Sales, Sales Support, and Customer Service teams.</li> <li>You will source and provide spot rates for all types of road freight cargo to support Sales and Customer Service teams.</li> <li>You will negotiate and procure the most competitive rates available in the market.</li> <li>You will support the execution of global procurement strategies and decisions related to rates, processes, and supplier management.</li> <li>You will monitor carrier and station performance and initiate corrective actions where necessary to improve service quality and efficiency.</li> <li>You will execute operational shipments assigned to you, managing the process from customer booking through carrier booking, billing, and system updates, while maintaining ownership of file profitability, revenue, and costs.</li> <li>You will ensure the timely billing of executed shipments and maintain accurate system updates to provide customers with complete shipment visibility.</li> <li>You will ensure carriers are utilized in accordance with defined policies while maximizing profitability for the company.</li> <li>You will provide customers with full shipment visibility and ensure all movements comply with applicable customs regulations and compliance requirements.</li> <li>You will maintain strong working relationships with DGF EU and Freight EU teams to support rate procurement and operational activities effectively.</li> </ul>   <p><strong>Qualifications & Experience</strong></p> <ul> <li>Deep knowledge of Road freight  forwarding business from domestic and cross border prospective</li> <li>Excellent analytical, structuring skills along with Strong project management skills and ability to cope with multiple bids in parallel.</li> <li>Results driven and attention to details</li> <li>Minimum 3 years of experience in road freight pricing, commercials and operations</li> <li>Understanding of end to end process from freight and customs prospective for domestic and international road movements</li> <li>Understanding of end to end process from freight and customs prospective for international road movements</li> <li>Team Player</li> </ul> <ul> <li>Improvide department profitability by improving procurement of rates from carriers</li> </ul> <ul> <li>3 years in road freight pricing, commercials and operations</li> <li>Bachelor’s Degree or equivalent experience/qualification</li> <li>Fluent English</li> <li>Fluent French</li> <li>Fluent Arabic</li> </ul>     <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul>     <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p> <p> <br><font color="#ffffff">#LI-MEA</font></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Maroc Climate and Security (MCS) – Carrier</strong> operates within a <strong>predominantly cooperative culture</strong>, where people, trust and team spirit shape daily collaboration. The organization relies on a close management approach that supports empowerment, mentorship and collective commitment to meaningful missions. This collaborative foundation is balanced by a <strong>strong performance orientation</strong>, reflected in clear objectives and results-driven practices. It is further complemented by an <strong>innovative dimension</strong> that values initiative, alongside <strong>structured organizational processes</strong> ensuring efficiency, consistency and reliability. </p><br><br> <br> Job : <ul><li>Produce and update industrial mechanical and/or electrical technical drawings</li><li>Design and modify technical plans according to project requirements</li><li>Collaborate with Sales and Operations teams to understand client needs</li><li>Ensure compliance with quality standards and project deadlines</li><li>Perform quality control of plans before validation</li><li>Participate in the improvement of work methods and processes</li><li>Manage priorities to ensure project delivery on time</li><li>Ensure the updating and archiving of technical documents</li></ul> <br> Required profile : <ul><li>Degree or training in Industrial Design, Mechanical Engineering, Electromechanical Engineering, or similar field</li><li>Experience in mechanical and/or electrical design</li><li>Experience in the elevator, construction, or industrial engineering sector is an asset</li><li>Experience in the elevator field is highly desired</li><li>Good command of AutoCAD and Autodesk tools</li><li>Good ability to read and interpret technical drawings</li><li>Very good command of French, both spoken and written</li><li>Knowledge of English is a plus</li><li>Rigor, precision, and organizational skills</li><li>Team spirit and customer orientation</li><li>Good management of priorities and adherence to deadlines</li><li>Ability to work independently and in a team</li></ul> <br><br> </div>

<p>A true right-hand to the General Management, you play a central role in the organization, coordination, and follow-up of the establishment's activities. You evolve at the heart of a demanding, confidential, and international environment, where attention to detail, discretion, and service excellence are essential.</p><p>Ensure the management and optimization of the General Management's agenda.</p><p>Organize meetings, appointments, travel, and professional events.</p><p>Prepare files, presentations, minutes, and necessary support materials for meetings.</p><p>Ensure follow-up of decisions and actions initiated by Management.</p><p>Coordinate exchanges between General Management and the various hotel departments: Accommodation, Reception, Food &amp; Beverage, Housekeeping, Finance, Human Resources, Sales, Technical, etc.</p><p>Participate in the monitoring of performance indicators and the preparation of reporting.</p><p>Contribute to the follow-up of the establishment's strategic and operational projects.</p><p>Ensure fluid and professional communication with internal and external stakeholders.</p><p>Manage confidential information and files with the utmost discretion.</p><p>Participate in the organization of events, partner meetings, and VIP visits.</p><p>Anticipate Management's needs and provide real support in the daily management of the establishment.</p><p>Act as a relay for the hotel's image, values, and standards of excellence.</p><p><strong>Desired Candidate Profile</strong></p><div>Higher education in hospitality, management, administration, or a similar field. Significant experience as an Executive Assistant, ideally in high-end hospitality, luxury, or an international environment. Excellent organizational and prioritization skills. Excellent written and oral communication skills. Perfect command of office tools. Excellent presentation and a keen sense of confidentiality. High capacity for adaptation, reactivity, and anticipation.</div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Maroc Climate and Security (MCS) – Carrier</strong> operates within a <strong>predominantly cooperative culture</strong>, where people, trust and team spirit shape daily collaboration. The organization relies on a close management approach that supports empowerment, mentorship and collective commitment to meaningful missions. This collaborative foundation is balanced by a <strong>strong performance orientation</strong>, reflected in clear objectives and results-driven practices. It is further complemented by an <strong>innovative dimension</strong> that values initiative, alongside <strong>structured organizational processes</strong> ensuring efficiency, consistency and reliability. </p><br><br> <br> Job : <ul><li>Produce and update industrial technical drawings (mechanical and/or electrical).</li><li>Contribute to the design and modification of technical plans according to project requirements.</li><li>Collaborate closely with Sales and Operations teams to ensure a clear understanding of client needs.</li><li>Ensure compliance with internal processes, quality standards, and project deadlines.</li><li>Participate in quality control of drawings and contribute to continuous improvement of work methods.</li><li>Manage priorities effectively to ensure timely delivery of projects.</li></ul> <br> <br> Required profile : <ul><li>Degree or training in Industrial Drafting, Mechanical Engineering, Electromechanics, or a related field.</li><li>Experience in mechanical and/or electrical drawings, ideally within the construction or industrial engineering sector.</li><li>Proficiency in Autodesk tools (a short technical test may be required to assess the actual level).</li><li>Knowledge or familiarity with EN / BS standards is a plus.</li><li>Professional English is required to work in an international environment.</li><li>Strong collaboration skills and customer focus.</li><li>High level of accuracy, process discipline, quality control, and prioritization skills.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a talented Tenders Specialist to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><p>Key Responsibilities:</p><ul><li>Monitor and identify relevant tender opportunities.</li><li>Review tender requirements and assess eligibility criteria.</li><li>Prepare and submit tender documentation within established deadlines.</li><li>Coordinate with Sales, Finance, Supply Chain, Regulatory Affairs, and other stakeholders.</li><li>Support the preparation of pricing proposals and commercial offers.</li><li>Ensure the accuracy, completeness, and compliance of tender submissions.</li><li>Follow up on tender awards, contract execution, and customer requirements.</li><li>Maintain tender databases and prepare periodic activity reports.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><ul><li>Bachelor s degree in business administration, Economics, Pharmacy, or a related field.</li><li>2 4 years of experience in Tender Management, Commercial Operations, or a similar role.</li><li>Experience in the pharmaceutical industry is an asset.</li><li>Strong analytical and organizational skills.</li><li>Advanced proficiency in Microsoft Excel and MS Office applications.</li><li>Ability to manage multiple priorities and meet tight deadlines.</li><li>Strong communication and stakeholder management skills.</li><li>Fluency in English and French.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events? Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next? If yes, you're in the right place. webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally.</p><p>Role Overview</p><p>We are seeking a detail-oriented and proactive Accountant with strong expertise in Odoo ERP to manage day-to-day accounting operations, ensure accurate financial reporting, and support the Finance Director in maintaining robust financial controls. The ideal candidate will have experience in the digital/technology sector and a solid understanding of both Moroccan and international accounting standards.</p><p>Key Responsibilities</p><ul><li>Manage full-cycle accounting operations including accounts payable, accounts receivable, and general ledger entries within Odoo ERP</li><li>Process and reconcile high-volume financial transactions related to ticketing revenue, commissions, and event organizer settlements</li><li>Prepare monthly, quarterly, and annual financial statements and management reports</li><li>Perform bank reconciliations and ensure accuracy of all financial records</li><li>Handle VAT calculations, tax filings, and ensure compliance with Moroccan tax regulations</li><li>Support revenue recognition processes in line with IFRS 15, particularly for commission-based and intermediary revenue models</li><li>Manage fixed assets register, depreciation schedules, and inventory accounting within Odoo</li><li>Assist in budget preparation, variance analysis, and cash flow forecasting</li><li>Ensure proper segregation of company funds and client funds held as intermediary</li><li>Customize and optimize Odoo accounting modules to improve workflows and reporting</li><li>Collaborate with the Finance Director on internal controls, audit preparation, and compliance requirements</li><li>Prepare and submit statutory reports to Moroccan regulatory authorities</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Accounting, Finance, or related field</li><li>Minimum 3-5 years of professional accounting experience</li><li>Advanced proficiency in Odoo ERP (Accounting, Invoicing, and Reporting modules) this is essential</li><li>Strong knowledge of IFRS and Moroccan accounting standards (CGNC / PCM)</li><li>Hands-on experience with bank reconciliations, multi-currency transactions, and intercompany accounting</li><li>Proficiency in Excel (pivot tables, VLOOKUP, financial modeling)</li><li>Understanding of VAT, withholding tax, and Moroccan fiscal obligations</li><li>Excellent attention to detail and ability to meet tight deadlines</li></ul><p>Technical Skills</p><ul><li>Odoo Specific</li><li>Odoo Accounting module: Chart of accounts setup, journal entries, reconciliation</li><li>Odoo Invoicing: Automated invoicing, payment follow-ups, credit notes</li><li>Odoo Reporting: Financial reports, aged receivables/payables, custom dashboards</li><li>Odoo Integration: Experience connecting Odoo with payment gateways and banking systems</li><li>Odoo Customization: Ability to configure workflows, approval processes, and automated entries</li></ul><p>Soft Skills</p><ul><li>Strong analytical and problem-solving abilities</li><li>Excellent communication skills in French , English And Arabic</li><li>Self-motivated with ability to work independently</li><li>Adaptable to fast-paced startup/scale-up culture</li><li>Team player with cross-functional collaboration skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p>As Partner Onboarding Lead for Morocco, Tunisia and Ivory Cost, you will own the full content and partner activation operation across three dynamic markets. You will be the driving force behind how hundreds of new restaurant partners experience Glovo for the first time ensuring their menus are live, their teams are trained, and their performance is on track from day one. This is a high-autonomy, high-impact role. You will manage a 3rd-party provider team of 15 25 agents, collaborate with local Commercial teams and senior leadership, and continuously improve the processes that make our operations scalable and efficient. You will report directly to the Global Content Hub Manager based in Barcelona. One of the most exciting challenges ahead is the incorporation of AI tools into daily workflows. The new hire will play a key role in identifying, testing, and implementing AI-driven solutions to optimize agent tasks from content creation and quality checks to partner communication and performance monitoring. This is a unique opportunity to be at the forefront of operational innovation within Glovo.</p><p>Partner Onboarding &amp; Content Quality</p><ul><li>Own the full partner activation funnel: from Sales handover through menu creation, image upload, quality validation, and partner training on Glovo s tools</li><li>Ensure activation SLAs are met ( 96% of new partners onboarded within agreed timelines) across MA, TN, and CI</li><li>Maintain a content quality score of 98% across all three markets</li><li>Monitor partner performance during the first 60 days: offline time, working timetable, menu updates and proactively approach partners that did not launch successfully.</li></ul><p>Provider &amp; Team Management</p><ul><li>Manage day-to-day capacity and performance of a 3rd-party content provider (15 25 agents), ensuring SLA compliance, quality standards, and efficient resource utilization</li><li>You will have 2 Team Leads + 1 QA from BPO reporting directly to you.</li><li>Build and maintain daily scorecards to monitor agent productivity and output quality</li><li>Train, coach, and provide structured feedback to the provider team; create or adapt local training materials as needed</li><li>Manage onboarding and offboarding of provider agents across all internal tools (Salesforce, Jira, Admin)</li></ul><p>Operations, Data &amp; Process Improvement</p><ul><li>Track and report on key Content Operations KPIs: activation speed, content quality, partner performance in first 60 days, and budget adherence</li><li>Identify and implement at least 2 scalable process improvements per quarter, balancing speed, quality, and cost</li><li>Track, control, and report provider invoicing and working hours; keep operational costs within approved budget through accurate forecasting</li><li>Keep providers and local teams updated on process changes at Salesforce, Jira and Admin level</li><li>Lead and contribute to the integration of AI tools into operational workflows to drive efficiency at scale</li></ul><p>Stakeholder Management &amp; Reporting</p><ul><li>Act as the main point of contact between local Commercial teams (Sales &amp; Account Managers), Partner Operations, and the content provider</li><li>Present monthly business reviews with operational results, trends, and action plans to the Global Content Hub Manager and senior leadership</li><li>Coordinate cross-functional projects with local and global teams, implementing regional strategies at market level</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in operations, content management, or partner/customer success roles</li><li>Proven experience managing outsourced teams or 3rd-party providers</li><li>Fluent in French, Darija and English (written and spoken)</li><li>Strong data-driven mindset: experience tracking KPIs, SLAs, and building performance scorecards</li><li>Experience with Salesforce, or similar CRM/ticketing platforms</li><li>Excellent communication and stakeholder management skills: comfortable presenting results to senior leadership</li><li>Problem solver with an analytical approach, attention to detail, and a get things done attitude</li><li>Comfortable working in a fast-paced, high-growth tech environment</li><li>Experience managing budgets, invoicing, and cost control</li><li>Nice to Haves: Experience with Jira Service Desk or similar helpdesk tools</li><li>Knowledge of marketplace or delivery app operations (food tech, quick commerce)</li><li>Experience in partner onboarding or content creation at scale</li><li>Experience with Playvox, Toky, or similar QA/telephony tools</li></ul><p></p></section>